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1. Master Controller Page 17 Master Controller User Manual 3 5 Regional Settings As part of the initial setup time and date settings need to be configured Click Setup gt Time Zone Master Controller Windows Internet Explorer fe x ey http 192 168 100 234 en Index asp bs 41 X BF Live Search iy Favorites Master Controller a A o ae Pager Safety Toos Version 2 2 1 User maint w Messaging 9 Recipients a Interfaces a Time Server oceania pool ntp org 7 iA Connected to 192 168 100 234 7 Time Zones Current Time 13 May 2009 06 37 GMT 13 May 2009 06 37 E Common Messages b Time Zone GMT 05 00 Eastern Time US amp Canada et Messaging sat 2 Time Zone Manually Set Time I Pp Setup Format dd mm yyyy hh mm Ce Licensing i T ature R Backup Restore Firmware Update ab Password ab Log Off I Automatically adjust dock for daylight saving changes Save Changes gt Nz ZS TITAN STECHR A cwescrente e a Master Controller e Time server This is the time server on the internet that your Master Controller will periodically try to synchronize with in order to keep the correct time e Current time Shows the current time on Master Controller e Time zone This setting helps the Master Controller calculate the current local time Manually Set time If your
2. JTECH Communications Inc Page 119 Master Controller 5 11 User Manual Messaging to Spectralink Handsets The Master Controller supports connection to Spectralink systems making it possible to send messages to Spectralink system handsets ga NOTE For a list of supported Spectralink Systems and supported handsets see the Technical Specifications section of the Appendix 5 11 1 Setting up the System 1 The Master Controller unit will need to have a Spectralink license key installed Contact your place of purchase for this type of license key The Spectralink system and Master Controller need to be connected together in order to communicate This depends on how you wish to setup the system Both methods offer the same functionality d Page 120 Using RS232 Connection Use a straight through RJ45 RJ45 cable such as the supplied blue cable in conjunction with a Spectralink connector set available from JTECH Alternatively you can make a custom serial cable using the pin outs from the appendix in this manual Connect from Com1 on the TITAN Master Controller to the Com port on the Spectralink OAI module Spectralink Modules Titan Master Controller Link OAI MOG Link TGA MCU Wireless Access Points JTECH Communications Inc User Manual Master Controller b Using Ethernet Connection Simply ensure that the Master Controller is on the same network as the Spectralink equipment Spectrali
3. T A s j m a a Fee Sav 3 cave A New Save amp Close Local ID 1 Tone override None Priority Allow Force Escalation Staff Allocation Allow Clear Alarm Doe internet ProtectedMode Off g 100 g The SmartPage E will look up its internal pager database and determine that it should be send the message to cap code 16 SmartPage E Windows Internet Explorer e x go http 192 168 100 169 a 4 lt 1 BP Live Search P uy Favorites 3smartPage E tp gt Bl J ap Pager Safety Toos Home Send a Message Pagers Pagers Network Setup Serial Port Setup Transmitter Setup Protocol IP Access List This site has been optimised fo Microsoft Internet Explorer r SmartPage E LA Internet Protected Mode Off Va 100 4 Page 86 JTECH Communications Inc User Manual Master Controller li In the TITAN SmartPage E do not tick Lookup Pager ID Alternatively the Master Controller can be configured so that the address for each recipient in the Master Controller will be a cap code Protocol Setup Max Message Count Lookup PagerID For example the recipient in the Master Controller below is address 16 gt Edit Existing Contact Windows Internet Explorer http 192 168 100 234 en EditContact01 asp id 12 Edit Existing Contact Ye Save amp Send Message F Save R New Save amp Close Name Recewertype Alpha P
4. 9 The Input Gateway Output Gateway option determines whether this gateway is used to accept or dispatch SMS messages or both In this example select Yes for both JTECH Communications Inc Page 93 Master Controller User Manual 10 11 12 The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited If the gateway is setup as an input gateway you will see two extra fields named Local ID Lookup and Send Via These settings determine the how a valid incoming message is routed out of the Master Controller This will be discussed in detail in the Receiving SMS section below Click the Advanced Settings button Edit Cellular Router Gateway Windows Internet Explorer http 192 168 100 234 en EditsWSms asp7id 10 Edit Cellular Router Gateway sar Os r Jari Maner P Save R New Save amp Close Gateway SMS Gateway Init String Po Use 16 bit encoding UCS2 yes No Save amp Back Doe internet ProtectedMode Off 8 8 vg 4 13 14 15 16 17 Page 94 If you are using a third party cellular modem it may require an Init String If using the TITAN Cellular Router leave this field blank For security purposes some SIM cards have a PIN which must be entered before messages can be se
5. Local ID Lookup No If this field is set to No emails sent to the Master Controller must be in this format address domain Page 64 JTECH Communications Inc User Manual Master Controller IMPORTANT The domain must match that of the Domain field on the Email Gateway settings screen In this case the Send Via field becomes available An outgoing gateway will need to be chosen which determines which gateway the message will be sent via Therefore the address field will depend on the gateway chosen in the Send Via field Local ID Lookup C yey YE No Send via SmartPage E e Foran SMS gateway the address will be a cell phone number e Foran Email gateway the address will be an email address e Fora POCSAG gateway the address will be a pager cap code e Or the address may be a Local ID which will be looked up by another system such as an SmartPage E unit For example if a message was sent to Master Controller with the Send Via option set to an SMS gateway the unit will send the message to the cell phone number 90402567426 WW New Message Ioj x File Edit View Insert Format Tools Message Help goed BOVIS IW Aas JTECH Communications Inc Page 65 Master Controller User Manual 5 1 5 Configuring an incoming Email System using Microsoft Exchange Server Connecting a Master Controller to a Microsoft Exchange Server is also possible which allows for some more flexibility with Email messagin
6. ts New Message T inbox Q Active Alerts 2 Find Recipients 2 Add to recipient list 4 a fh Current Recipients please select a common message v QD insertDate Q Insert Time ff Priority Message By _ E Johns Pager Message Hi John please come to reception j nterfaces r me a Loor E Clear Form SEND Message length 33 amp Remove recipient NY 7 lt TITAN JTECH WA Quick Create Create New x Master Controller e E A JTECH Communications Inc Page 33 Master Controller User Manual 5 Click the Send button to send the message 6 After a short time a popup will appear under the Send button giving confirmation that Master Controller has attempted to send the message For detailed status information and any possible error messages check the Sent Messages screen E Clear Form SEND Message length i y Your Message Has Been Sent Page 34 JTECH Communications Inc User Manual Master Controller 3 13 Viewing Sent Messages A list of sent items is kept in the Sent Messages screen To view these at any time click this click Messaging gt Sent Messages Master Controller Windows Internet Explorer 10 x Gey T JE htip 192 168 100 234 en Index asp x 5 lt 0 E Live Search pj Up Favorites E Master Controller fn gt D Y ah Page Safety Tools Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging
7. Master Controller Windows Internet Explorer 5 x X 4 x BF Live Search p ko D D O ab Page Safety Tools ce http 192 168 100 234 en Index asp w Favorites Master Controller Version 2 2 1 User maint Messaging E Print List 9 Recipients 2 Find Recipients gt Go aah View All a Name LocalID Address Message Type Contacts a Bob Email 2 ZA Groups r ab Escalations 28 users a Interfaces Setup Connected to 192 168 100 234 Send via Priority bon jtech com Email Un Filtered Email Set Al Bob Pager 1 8 Alpha Page SmartPage K Edit amp ak Log Off itty Send Message to Selected P AddNew Delete Selected MMUNITATIONS INC Master Controller Done internet Protected Mode Off Za 100 5 Create a new contact by clicking the qP Add Mew button at the bottom of the page A new window will be shown where you will be able to enter the contact details in The example below shows a person named Bob who is wearing an alphanumeric POCSAG pager on cap code 8 Edit Existing Contact Windows Internet Explorer http 192 168 100 234 en EditContact0 Laspzid 7 Edit Existing Contact F Save amp New Save amp Close Name Receiver type Address Send via Local ID Tone override None Priority Allow Force Escalation f yes No Staff Allocation Allow Clear Alarm yes No Doe PDI tntemet Pr
8. e denotes Delimiter e Term Term used in Expressions and Match Commands refers to a standard string of one or more characters and is made up of the following e Characters not reserved for special meanings those shown above may also be used as expressions If you wish to use one of the characters defined above as expressions precede these characters with a backslash Page 76 JTECH Communications Inc User Manual Master Controller e followed by one to three digits representing the decimal ASCII code of the character Please note that this syntax may also be used in the Start Delimiter End Delimiter and Separated By fields for the Generic Gateway Conditional expressions may also be used by enclosing multiple expressions in curly braces separated by spaces Some examples of valid commands appear below e 12 denotes Ignore 12 characters e m 6 denotes Include the next 6 characters in the message e Ak denotes Ignore until keyword is received e mK denotes Message test is anything after start delimiter until a keyword is received and the keyword is to be included in the message e m denotes Include all characters until a delimiter in the message to be sent e A XYZ denotes Ignore all characters until either an X Y or Z character is received e m 13 denotes Include all characters in the message to be sent until ASCII character 13 is received e A p denotes
9. Master Controller User Manual for v2 2 1 Firmware Manual Revision 1 02 Last updated 06 17 2009 ECs COMMUNICATIONS INC a subsidiary of MICROS systems inc Master Controller User Manual NOTICE This manual software and electronic circuitry are copyrighted All rights reserved Under the copyright laws this manual software and electronic circuitry may not be copied in whole or in part without written prior consent of JTECH Communications Inc JTECH All information provided in this document is carefully prepared and offered in good faith as a guide in the installation use and servicing of our products Installers must ensure that the final installation operates satisfactorily within the relevant regulatory requirements JTECH accepts no responsibility for incorrect installation JTECH reserves the right to change products specifications and installation data at any time without notice JTECH makes certain limited warranties with respect to defective diskettes documentation and electronic circuitry Please see the associated information contained on this page SOFTWARE LICENSE STATEMENT This manual software and electronic circuitry are protected by international copyright laws Under the copyright laws this manual software and electronic circuitry may not be copied in whole or in part without written prior consent of JTECH except in the normal use of the software to make an archival copy of the software for
10. This would mean to ignore the first 10 characters in the incoming data treat the next 3 as the message ignore the next 9 characters then the next 7 are the remainder of the message Ignore everything else until the end delimiter The message text will therefore be the 3 characters and the 9 characters combined into one string JTECH Communications Inc Page 81 Master Controller User Manual 5 5 POCSAG Paging over IP The Master Controller can communicate with multiple TITAN products over a network such as a LAN or the Internet One such product is the TITAN SmartPage E range of IP based POCSAG transmitters This connected by an IP connection sending messages to POCSAG pagers is possible It also means that existing infrastructure can be utilized rather than the need for long distance custom wiring Titan Master Controller Titan SmartPage E POCSAG Pagers Ethernet Ethernet 5 5 1 Setting up the System 1 The Master Controller unit will need to have a TAP license key installed Contact your place of purchase for this type of license key 2 The two units need to communicate over their Ethernet ports which can be achieved in two ways i Put both devices on a network or LAN using a network hub switch or over the Internet This method will make configuration and expansion easier Note however your network administrator will have to ensure that firewall rules allow communication between the two units ii Use
11. 7 v1 3 1 2005 11 EN 60950 1 2001 We hereby declare that all essential radio test suites have been carried out and that the above named product is in compliance to all the essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 5 and detailed in Annex IV of Directive 1999 5 EC has been followed with the involvement of the following notified body Bay Area Compliance Laboratory Corporation 1274 Anvilwood Ave Sunnyvale CA 94089 USA Identification mark 1313 Notified Body Number The technical documentation relevant to the above equipment can be made available for inspection on C 1313 Page 2 JTECH Communications Inc User Manual Master Controller COMPLIANCE NOTICES continued ROHS amp WEEE To minimize the environmental impact and take more responsibility to the earth we live JTECH hereby confirms that the following product series comply with Directive 2002 95 EC RoHS and 2002 96 EC WEEE of the European Parliament oe zA SAA AUSTRALIA To ensure compliance with ACA Technical Standards this equipment is labeled with a Telecommunications Compliance Label For safety reasons this equipment should only be connected to compliant telecommunications equipment in accordance with the manufacturer s instructions N1137 FCC USA Part 15 This equipment has been tested and found to comply with FCC Rules and Regulations Part 15 with the limits of a
12. Data Set Ready Ring Indicator 2 D N f Carrier Detect 4 GND SystemGround ___ pS RxD N f ReceiveData 6 xD out TransmitData 7 cts N CleartoSend _ 8 RTs out ___RequesttoSend RS485 Connectors COM 4 Pin No AEL Description LINE RS485 A termination Ls LINE RS485 B termination 3 lo o one S 4 SGND SignalGround Ee e 6 oe 7 S o ne S 8 do o oone o O JTECH Communications Inc Page 11 Master Controller User Manual Modem Connector Line 1 1 4 Rear Panel 1 4 1 Mains Input Rear This IEC connector is used to supply power to the unit You can plug 110 240VAC 50 60Hz into here without the need to change power supplies or settings input is auto sensed You will have been supplied with a mains lead in the Master Controller kit which will plug straight into this connector Mains 110 240VAC 60 60Hz 0 7A Max yi DO NOT OPEN RISK SHOCK sw J eet Page 12 JTECH Communications Inc User Manual Master Controller 2 INSTALLATION 2 1 Enclosure Mounting Before mounting the enclosure you will need to decide where to place the unit The Master Controller can be desk mounted or installed into a standard 19 inch rack frame Your Master Controller package contains four adhesive rubber feet which can be placed on the underside of the unit if you wish to desk mount it If the unit is to be rack mounted you will need to attach a pair o
13. Ignore all characters until the character p is received e p 4 denotes The next four characters will define the Local ID of the recipient for this message e M Nurse denotes If the next part of the string is not Nurse then do not page send message 5 4 1 Fire Panel Example The easiest way to explain the functionality of the Generic Interface gateway is perhaps to look at an example text string Consider a system that possibly just alerts when there is a fire in a certain part of a building Perhaps the system is capable of delivering text out of a serial port at 1200 baud 8 data bits no parity and 1 stop bit The contents of the text string may simply be a pre programmed location name and the word FIRE possibly terminated by a carriage return CR Connecting its output to a dumb terminal may result in an output something like 2007 08 01 13 21 Main Hall FIRE lt CR gt So we get the current date and time followed by the location and the word FIRE terminated by a lt CR gt One of the first steps with Generic in is to determine what kind of information needs to be sent to the recipient and which recipient needs to receive the information Another consideration is if the event should trigger an alarm or just a one off message send and forget See the hints at the end of this section for more information Assume that the TITAN Master Controller is already configured with some output gateways and that the
14. Licensing 2 Paste the new license key into the text box and click Install 3 You will be prompted to re start the system in order to load the new settings ga NOTE The number of contacts for some interface is also licensable If you require more contacts please contact you place of purchase for an updated license Master Controller Windows Internet Explorer E iol x JS http 192 168 100 234 en Index asp uy Favorites master Controller P Y 4 x BF Live Search fa AD o E a Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging To change your license key insert your authority key below and press Install 9 Recipients F o l P instal m Interfaces a MEn i Option Name Value Contacts ra Setup Serial Number 25144 9 common Messages Max Users 99 a Max Contacts 10000 f Messaging Max Alarms 1000 es Time Zone x IP Setu Max User Connections 100 PEER Vv Web Messaging a Vv Report Module fe Licensing 7 Vv Distributed Gateway 1 Temperature F a R Backup Restore mi EN i Alarm Rou f fi Updat d seee Z Kirk 500 1500 1 8 ah Password F i ab Log Off M Cellular Router 1 M Jech 1 8 Script 1 i Kirk 600 6000 1 8 I Generic Input 1 Vv Cisco 1 8 Max Remote Displays 5 Z JTECH Desktop Transmitter 1 Vv Inovonics RF 1 gt NZ gt e TITAN AS COMMUNICATIONS INE JTECH Communications Inc
15. Off Page 110 JTECH Communications Inc User Manual Master Controller 5 Give the contact a useful Name 6 In the Address field enter the handset number for the person you wish to contact In the example above you would type 15 here 7 Select the Kirk gateway in the Send Via drop down box 8 Finally click the EEEE button Type a test message and click Send After a short time the message will appear on the handset JTECH Communications Inc Page 111 Master Controller User Manual 5 10 Messaging to Kirk 500 and 1500 Systems The Master Controller supports connection to the Kirk WTS 500 and WTS 1500 systems making it possible to send messages to Kirk DECT system handsets ga NOTE For a list of supported Kirk Systems and supported handsets see the Technical Specifications section of the Appendix 5 10 1 Setting up the System 1 The Master Controller unit will need to have a Kirk 500 1500 license key installed Contact your place of purchase for this type of license key 2 The Kirk system and Master Controller need to be connected together in order to communicate This depends on the type of Kirk system being used a Kirk WTS 1500 Use a straight through RJ45 RJ45 cable such as the supplied blue cable in conjunction with a Kirk connector set available from JTECH Alternatively you can make a custom serial cable using the pin outs from the appendix in this manual Connect from a Com port on the TI
16. R100 5 1 Click the to 4cd New button to create a new escalation 2 In the popup window give the escalation a useful name assign a Local ID and then click the Edit Steps button JTECH Communications Inc Page 41 Master Controller User Manual Edit Existing Escalation Windows Internet Explorer E http 192 168 100 234 en EditEscalation0 1 asp id 13 Edit Existing Escalation ma Save amp Send Message F Save amp New Name Local ID Priority 3 The popup window will show all recipients currently in the escalation Click Add to add a new recipient Edit Steps Windows Internet Explorer i http 192 168 100 234 en EditEscalation02 asp Edit Steps fe Save amp Send Message Escalation Open Fridge Door Add Edit Delete Please click on an escalation step to select it for editing Down Doe iE internet ProtectedMode Off 8 a 4 You can start typing the recipient name or local id of the contact you wish to add or simply click the Find link to manually add recipients Also select the delay period before sending the message to this recipient For example in a situation where Master Controller is monitoring a freezer door a chef may be contacted after 1 minute of the door being left open but if he does not respond and close the door after 3 minutes the message could be escalated to a manager Page 42 JTECH Communications Inc User Manual Master Con
17. certain licenses installed Tick the options that this new user should have access to The table on the next page explains in more m detail the access rights for each tick box When finished click the TELI button Page 22 JTECH Communications Inc User Manual Send Message Sent items View sent items of others Inbox Recipients Delete Create Edit Gateways Delete Create Edit Delete Create Edit Disconnect session View active alarms Create and edit ADM inputs Common messages Delete Create Edit Settings Messaging Regional Licensing Temperature Database Tools Update Firmware Site Survey Change own password View Staff Allocation Menu View Nursecall Menu Master Controller Messaging Edit Edit MEETS Manage Nursecall Staff Recipients Interfaces Users Alarms Allocation S S Users require both the Messaging and Manage Users privilege to view the sent items of others O Users require both the Edit Interfaces and Manage Alarms privilege to create edit alarm inputs A Users require both the Edit Recipients and Edit Interfaces privilege to perform these actions ga NOTE Most users will not need the Edit Users privilege This will not allow a user to disconnect users or create users JTECH Communications Inc Page 23 Master Controller User Manual 3 8 Setting up Ports A myriad of external devices and third party products can communicate with the Master Control
18. 0 1 192 168 1 1 KIRK Wireless Server 60073 Windows Internet Explorer h Pp a El aby cb Page i E G Y je http 192 168 1 1 gt 9 Live Searc w k 192 168 1 1 KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Configuration Dinfo Admin License Update NTP HTTP Server HTTP Client Logging SNMP Telnet Version 6 00 dvl sr2 IP1200 07 60663 03 Bootcode 365 HW 7 8192 16384 SerialNo 00 90 33 0f 08 0c 1a ETHO Coder 12 Channels of G 711 G 726 G 729 G 723 SNTP Server 0 0 0 0 LDAP Time DECT Uptime Od Oh Om 30s DECT ETH1 Firmware 14125500 PCSO3Bf DECT System ARI 000046514376 Download Frequency DECT Upload Diagnostics Reset 6 Internet Protected Mode Off Page 102 JTECH Communications Inc User Manual Master Controller 5 Once you can successfully browse to the web interface page some special commands need to be executed on the KWS 600v3 unit to enable messaging a Opena web browser Replace 172 18 0 196 with the IP of your KWS 600v3 unit b Atthe address bar enter http 172 18 0 196 config change TELNETO port 23 c Atthe address bar enter http 172 18 0 196 config write d Atthe address bar enter http 172 18 0 196 reset Nn WARNING The Kirk 600v3 unit must have the latest firmware version installed in order to operate reliably Firmware can be downloaded from Kirk Polycom directly http www kirktelecom com Installer suk198 as 6 Configur
19. 2 Ward 5 Room 3 Ward 5 Room 4 Ward 5 Room 5 Ward S Raam 6 Done z xz a z le Internet Protected Mode OFF 100 2 Save amp Close 7 Click the ial button to save all changes and return to the previous screen Page 118 JTECH Communications Inc User Manual Master Controller 5 10 3 Sending a Message 1 Ensure all handsets are registered and logged onto the Kirk 500 1500 system This process is normally done by the Kirk system administrator Each user setup in the Kirk system has a number assigned 2 This number can be viewed in the Kirk configuration software For example the number for Tims Phone is 21 3 Create anew contact Recipients gt Contacts gt Add New Edit Existing Contact Windows Internet Explorer E http 192 168 100 234 en EditContact0 1 asp7id 16 Edit Existing Contact Name Receiver type Alpha Page Address 21 Send via Kirk Gateway Local ID Auto amp Test Tone override None Priority yes No Allow Force Escalation ves No Staff Allocation Yes No Allow Clear Alarm Yes No 4 Give the contact a useful Name 5 In the Address field enter the handset number for the person you wish to contact In the example above you would type 21 here 6 Select the Kirk gateway in the Send Via drop down box 7 Finally click the EEEE button Type a test message and click Send After a short time the message will appear on the handset
20. 6 4 Page 130 User Manual Further Help and Support Contact your Place of Purchase JTECH Communications Inc or a JTECH Authorized Distributor sets up most systems Contact your place of purchase with inquiries beyond the scope of this manual This Product is Not Field Serviceable Should a fault develop with the hardware or software contact your place of purchase for the most appropriate form of action Do not attempt to open or repair any of the products as this may void any warranty JTECH Communications Inc User Manual Master Controller 6 5 Technical Specifications Note Specifications subject to change without any notice Equipment type ccceeeecceeeeeeeeeeeeeseeeeess Messaging control module with paging encoder Power supply s sssssessssesessssserssssrerssssrressseeeee 110 240VAC autosensing 50 60Hz 25W max PE E E E E E EE T E E T A A E see ne Via IEC mains socket Languages SUPPOPTte csseccccccesseecceeeeeeeeeeeeeeeeeeesaees English Spanish Mandarin Danish Secs EE eee ee ott epee A German French Dutch Mandarin Chinese LED indicators Power IP Link Activity TX PTT Data RS232 485 Tx RS232 485 Rx Modem External CONNMECtOSIS ccccccsssececcsseccceeeccceeeceeeuseceeeneceteeseceeees Ethernet RJ45f 10 100 Mbps A A APA E Sooo cance AIE A A E POCSAG RJ45 with RS232 level POCSAG output E E E E I E EE A E Serial RS232D 3 x RJ45 300 115200 bps PE E E E E A E N E ET Serial RS23
21. Class B digital device designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate frequency energy and if not installed and used in accordance with the instructions may cause interference harmful to radio communications On the base of the equipment is a label containing an FCC Registration Number if applicable Part 68 This equipment complies with Part 68 of the FCC rules Located on the equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total REN s contact the telephone company to determine the maximum REN for the calling area This equipment cannot be used on the telephone company provided coin service Connection to Party Line Service is subject to State Tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical th
22. Da a Eagles i SmartPage E Page 84 Internet Protected Mode Off Fa 7 R10 4 JTECH Communications Inc User Manual Master Controller 3 Click the Protocol menu Make sure the Ethernet Protocol Use is set to TAP SmartPage E Windows Internet Explorer i z ioj x JS j http 192 168 100 169 bea Pir Ly Favorites smartPage E a Bl i s Pager Safety Toos Protocol selection CE Ethernet Protocol Use TAP X Serial Port Protocol Use NONE hd Serial Port Setup ote Protocol Setup Max Message Count Lookup PagerID iil Never Disconnect This site has been optimised fi EE EAA z SmartPage E La Internet Protected Mode Off a 100 5 4 There are two ways of setting up messaging with this type of system i In the TITAN SmartPage E tick Lookup Pager ID This means that the address for each recipient in the Master Controller must be a Local ID SmartPage E will look up the Local ID in its internal database and determine the cap code that it should be sending this message to Protocol Setup Lookup Pagero ooo M TAP Disable ID Every 2 Seconds For example the recipient in the Master Controller below is address 1 JTECH Communications Inc Page 85 Master Controller User Manual Edit Existing Contact Windows Internet Explorer http 192 168 100 234 en EditContact0 1 asp7id 12 Edit Existing Contact j
23. Last Modified Routing Group Connector SMTF Connector View New Window From Here TCP 400 Connector neo 4 400 Connector Refresh l Dirsync Requestor Export List Dirsyne Server Help Creates anew SMTP Connector 3 On the General tab select Forward all mail through this connector to the following smart hosts field and then type the IP address of the Master Controller unit in square brackets as shown below 4 Inthe Local Bridgeheads section select the Microsoft Exchange email server that normal email messages are sent to on the network Titan Properties l 2i xi Address Space Connected Routing Groups Delivery Aestictions Content Restrictions Delivery Options Advanced Details Security General 31 Titan Use DNS to route to each address space on this connector in 392 168 100 234 Local bridgehead Server Virtual Server EXCHANGE Default SMTP Virtual Server Add Remove l Do not allow public folder referrals Cancel Apply Help JTECH Communications Inc Page 67 Master Controller User Manual 5 Goto the Address Space tab Click Add gt SMTP gt OK 6 The information in the Address field shown below must match that of the Email Domain field described in the Master Controllers Email Gateway settings screen Li ax General Content Restrictions Delivery Options Advanced Details Security Address Space C
24. MW Eit ab Escalations 2 Users ay Interfaces ni Setup G Eia dd ab Log Off eens ha 0 of 2 selected We Disconnect Selected Lip Send Message to Selected P AddNew Delete Selected Refresh Se lt TITAN STECFR A wick create crestenew Z Master Controller Doe tf ff internet Protected Mode off vay 100 4 To edit and existing user click the E Edit link next to that user To delete a user click the Of Delete Selected button To send a message to another user click the Lp Send Message to Selected button The message will appear in the users Inbox JTECH Communications Inc Page 21 Master Controller User Manual To add a new user click the qP Add Mew button The following window will be shown Edit Existing User Windows Internet Explorer E http 192 168 100 234 en EditUsers0 1 asp id 6 Edit Existing User Ma Save amp Send Messag Name Password Local ID A 5 Confirm Enabled w I ae Enter the Name and Password for the new user you wish to setup and then click the Edit Privileges button The following screen will then be shown 5 Edit Privileges Windows Internet Explorer E http 192 168 100 234 en EditUsers02 asp7id 6 Edit Privileges Mes Save amp Send Messa User operator Ww Messaging E Manage Users C Edit Recipients E Manage Alarms Edit Interfaces a ee ga NOTE Some of the privileges shown above wont been shown unless the Master Controller has
25. Manual Master Controller gt Add New Alarm Router Alarm Windows Internet Explorer E http 192 168 100 234 en EditGW Alarm asp qwtype 2 amp gwid 88id 02 Add New Alarm Router Alarm m Save amp New Save amp Close Name Freezer Door Unit ID amp Input 3 Active Message Type Priority Reset Message Name Here you can give the alarm a unique name Unit ID amp Input This field is how Master Controller knows which alarm it is currently configuring The first digit denotes the RS485 ID of the Alarm Router with this alarm The second digit is the alarm input 1 16 Type Choose one of the following options for the type of alarm e Alarm Select this option if management of an alarm is required in both states active and inactive When an external input is active the internal alarm state becomes active and an activation message can be sent When external input is reset internal alarm state becomes reset and a reset message can be sent This type of alarm will be visible in the Active Alerts screen e Momentary Select this option if an alarm message needs to be generated when an external input is activated No internal alarm state is maintained therefore no reset message can be sent for this type of alarm This type of alarm will not be added to the Active Alerts screen e Latching An alarm set to be latching will remain active even after its electrical state has reset A latched alarm can only be reset by
26. Master Controller is never connected to the internet you can manually set the time in this field in 24hr format ry WARNING The time and date is not stored if the unit is turned off If you are not using a time server the time will need to be manually entered each time the unit is turned on When finished making changes on this page click to save all new settings Page 18 JTECH Communications Inc User Manual Master Controller 3 6 IP Settings Next it is a good idea to check that the IP settings of the unit are suitable Click Setup gt IP Setup gt Master Controller Windows Internet Explorer _ loj x Go http 192 168 100 234 en Index asp Favorites master Controller fy gt gal Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 4 Recipients INT Interfaces IP Settings ni Setup wires 59 Common Messages Host N jtech heie 5 L w Messaging FTP Server Enabled Cyes No Time Zone P IP setup DHCP Client Enabled Cyes No E Display Log IPV6 Enabled Cyes No GF Licensing Syslog Output Enabled Cyes No Temperature IPV6 Prefix 3ffe 8 Backup Restore a z i Firmware Update IP Address 192 168 100 234 Password IP Mask 255 255 255 0 Support Default Gateway 192 168 100 1 ab Log Off DNS 192 168 100 34 5 Syslog Server Report Server 192 168 0 1 Report S
27. TXD CTS DTR co mont w haa om on b amp w haa Serial RS232 D RJ45 to RS232 DB9 female Used exclusively for Master Controller to Spectralink connections Cable Configuration om ok 0a hj 0 0 O b w aa Serial RS232 D RJ45 to RS232 DB9 male DCE This cable will be used for connecting TITAN modules to RS232 DCE equipment such as an external modem with a DB9 connector RJ45 Pin Master i Cable Configuration Contro ller 1 1 2 2 3 3 4 4 5 5 6 6 7 7 z JTECH Communications Inc Page 127 Master Controller User Manual 6 2 RS485 Communications The RS485 communication standard defines a balanced or differential data communications interface using two signal wires from each direction RS485 allows reliable serial data communication for e Distances of up to 1200m e Data rates of up to 10 Mbps e Up to 32 line drivers permitted on the same line e Up to 32 line receivers permitted on the same line Using line drivers can increase both the total distance and line drivers receivers The line voltage is at 1 5 to 6 Volts for Logic 1 and at 1 5 to 6 Volts for Logic 0 The line driver for the RS485 interface on half duplex produces a 5 Volt differential voltage on two wires T Transmitter B R Reciever L A J D Driver D R The major advantage of RS485 is that the line driver can operate in three states tri state operation Logic 1 Logic O and high impedance where it draw
28. X 187 Live Search ap x A an v Page Safety Tools ji GA T E http 192 168 100 234 en Index asp Sly Favorites master Controller Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients as tara Be Gateways Auto Resize Name Port Status Service a Ports A cisco Gateway Running Active H stoo P vew Dete Rect Z dy Gateways A Emai Running active Stoo D Delete Gest oh Alarm Settings ES Kirk Gateway Running Active stop gt view Delete Edt of Site Survey A smartPage Pi Running Active sto SM delete N Edit AR Setup ak Log Off EJ NY 4 Gateways P Add New 7x TITAN JTECH WA Quick Create Create New Master Controller Done Internet Protected Mode off a 100 5 Page 58 JTECH Communications Inc User Manual Master Controller 5 1 SMTP email In this example we will setup a system which will can send and receive email messages and route appropriately 5 1 1 Master Controller Settings 1 The Master Controller unit will need to have an Email license key installed Contact your place of purchase for this type of license key 2 A Port for the email in gateway does not need to be configured ga NOTE Internet based messaging protocols like WCTP SNPP Cisco Kirk 600 6000 SMTP email are implemented directly upon TCP IP sockets and thus do require a port to be configured 3 An email gatewa
29. You can see in the example below that we have started to type Jo and the matches Johns Email and Johns Pager have been found 2 Your mouse or the up down enter keys can be used to select the required recipient from the matching results Once selected it will be added to the Current Recipients list Page 32 JTECH Communications Inc User Manual Master Controller A LS New Message P Find Recipients Johns Email Add to recipient list Johns Email Contact ea ee 2 Current Recipients P jPriority Message ji Johns Pager Contact Erioni piee Message E amp Remove recipient Clear Form SEND Message length 0 ga NOTE You can also type a Local ID in the Find Recipients field The Master Controller will look up the Local ID and find the recipient it corresponds to 3 A message can now be typed to the recipient If required the current date or time can be inserted into the message by clicking the W Insert Time or Insert Date buttons 4 Ifthe message is important click the E Priority geese button This will make the message jump to the front of the message queue and it will be sent with an urgent flag 0 x JSE http 192 168 100 234 en Index asp bd t X BF Live Search J Favorites Master Controller p A Gl o pages Safety Toos Version 2 2 1 w Messaging L New Message User maint Connected to 192 168 100 234 SA Sent Messages
30. a useful name and select Kirk 600 6000 in the Type drop down box 3 The Character Set field determines the character set used when sending Kirk messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 4 The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited 5 Click the Advanced Settings button Page 104 JTECH Communications Inc User Manual Master Controller gt Edit Kirk Gateway Windows Internet Explorer http 192 168 100 234 en EditGWkirk600 asp id 7 Edit Kirk Gateway gt Save A New Save amp Close Gateway Kirk Gateway Long Message Format Yes No Kirk CCFP IP Message Service Format MSFI MSFI Kirk CCFP Type Save in Handset SIS yes No CCFP Auth User Name Alerting Pattern Continuous CCFP Auth Password Priority Alerting Pattern Continuous Alert Timeout secs 3 COBS Duress Recipient Display Timeout secs SIS only J COBS Duress Message Format Message for Handset Yes Use DECT Location yes Mo Prompt For Start Yes Use LF Location COBS Only yes No Allow Forced Escalation Yes Edit DECT Locations Edit LF Locations Save amp Back Allow Manual Alarm Cancel Ye Failed Attempt Retries Time Between Retries
31. at the beginning of the message Prompt for Start If this field is set to Yes when the message receives a message it will prompt to press the Start or Tick button to show the message Otherwise it will just show the message Allow Forced Escalation As discussed above in the Long Message Format section the Kirk phone user has the ability to force escalate using keys on the handset The functionality can be enabled or Page 116 JTECH Communications Inc User Manual Master Controller disabled using this field This setting applied to all messages coming into the Kirk gateway and would override all individual contact settings if set to No Allow Manual Alarm Control As discussed above in the Long Message Format section the Kirk phone user has the ability to clear alarms using keys on the handset The functionality can be enabled or disabled using this field This setting applied to all messages coming into the Kirk gateway and would override all individual contact settings if set to No Failed Attempt Retries This refers to the number of times the Master Controller will attempt to send the message to the handset before indicating the message as failed Time Between Retries The time seconds between retries Session Timeout When viewing messages this field refers to the time seconds the Master Controller will wait for a key press before timing out Ack Session Timeout The number of seconds to wait for a k
32. be connected together using their Ethernet ports There are two ways to achieve this i Put both devices on a network or LAN using a network hub switch or over the Internet This method will make configuration and expansion easier Note however your network administrator will have to ensure that firewall rules allow communication between the two units ii Use the supplied red cross over RJ45 RJ45 cable between the Ethernet port on each module Master Controller Settings A port or gateway is not required to be setup in the Master Controller for this type of system The Telephone Router simply queries the Master Controller s recipient database master over the network during each step of a call Sending a Message The system will now need to be tested Consult the documentation that came with your Telephone Router for details on operation JTECH Communications Inc Page 75 Master Controller User Manual 5 4 Configuring a Generic Gateway The Generic Interface gateway is an extremely flexible method of passing messages from external systems into the Master Controller Typical applications include sending fire alarm panel alerts through to pagers and Nurse call events through to wireless handsets Basically any simple or not so simple incoming text alert event can be accepted by the Generic gateway and passed out to a multitude of devices and destinations as a text message Text events and strings can be received by either a
33. cause maintenance messages to be sent IMPORTANT If a message comes into the Master Controller with no defined local id then it will be sent to the maintenance recipient selected in this field If no maintenance recipient is defined system messages will be sent to the recipient with local ID 0 Page 46 JTECH Communications Inc User Manual Gateway Alarm Router Master Controller Trigger When an Alarm Router unit stops responding to polling When an Alarm Router unit starts responding to polling after not responding Cisco Comp 1 Generic Interface Kirk 500 Reporting Service Cellular Router Could not connect to Cisco Call Manager Target recipient is not defined in Comp 1 advanced settings or the target recipient was deleted Watchdog timer has expired Communication polling with Kirk has broken down Communication polling with Kirk has been restored Cannot connect to Reporting Server Login refused by Reporting Service SMS Message could not be sent all retries exhausted SIM card is not inserted within a Cellular Router Invalid SMS with PDU Site Name This field is used to add a site name to the Web GUI This is a useful feature for users as it confirms that they are logged into the correct system The site name is displayed on the main login screen and in the bottom right hand corner once logged in gt Master Controller Windows Internet Explorer 0 x GA T E http
34. ies ab Log Off I F gt F F F F F EZI F pA 7x TITAN O oF 2 selecied linlp Send Message to Selected 2 AddNew 2 Delete Selected JTECH LA Quick Create Create New x Master Controller Create a new group by clicking the qP Add NEW button at the bottom of the page 1 Anew window will be shown where you will be able to enter the name of the group local id and priority Then click the Edit Members button Edit Existing Group Windows Internet Explorer E http 192 168 100 234 en EditGroup0 1 aspzid 8 Edit Existing Group a Save amp Send Message MF Save amp New Local ID l Save amp Close Priority Doe tte Protected Mode off va 4 Page 30 JTECH Communications Inc User Manual Master Controller 2 You will then be prompted to select the recipients for this group Type the name of the recipient followed by the 4poly Filter button ga NOTE You cannot search by Local ID in this field you must search by the assigned name 3 Inthe example below we will choose two contacts named John and Tim ga NOTE Hold the CTRL key to multi select recipients 5 Find Recipients Windows Internet Explorer http 192 168 100 234 en RecpientFilter asp m 1 amp c 08fc 1 Find Recipients Close Find Recipients Bens Pager Bob Email Bob Pager Fire Alarm Handset 1 Johns Email Johns Kirk Phone Open Fridge Door operator Show Es Contacts i i Groups A Esc
35. is to come in or out of one of the Com ports the port will need to be configured here The properties on this page will need to match that of the equipment you are button connecting to Once the settings are correct click the IMPORTANT Com4 can be set to RS232 or RS485 Page 24 JTECH Communications Inc User Manual Master Controller Edit Existing Port Comi Windows Internet Explorer E http 192 168 100 234 en EditPort asp id 2 Edit Existing Port Com1 Baud 1600 Stop Bits Data Bits Flow Control Parity 2 IP The IP port will be used if you are interfacing with products such as the TITAN SmartPage E using the Ethernet connection In most cases Method will be set to TCP In the Bandwidth drop down box select the connection speed between the Master Controller and the equipment it is being interfaced to The Port refers to the port that the Master Controller will use for TCP IP connections This must match that of the external equipment If the port you are configuring is an input select Yes for the Listen on this port field pa NOTE Internet based messaging protocols like WCTP SNPP Cisco Kirk 600 6000 SMTP email are implemented directly upon TCP IP sockets and thus do require a port to be configured l E R Cine Once the settings are correct click the SEEMET button Edit Existing Port IP 1 Windows Internet Explorer E http 192 168 100 234 en EditPort asp7id 6 Edit Existing Po
36. need to be created Click Interfaces gt Gateways To add a new gateway click the QP Add New button and this screen will be shown JTECH Communications Inc Page 97 Master Controller Edit Existing Gateway Windows Internet Explorer E http 192 168 100 234 en EditGateways0 Lasp7id 6 Page 98 Edit Existing Gateway Cisco Gateway Cisco 3 C No Name Type Gateway enabled Yes Character Set UTF 8 Default Max Msg Length 150 C No Split when max length exceeded Yes User Manual sa iL 7 f sarm Mirr r e Save amp New M Save amp Close Internet Protected Mode Off Give the gateway a useful name and select Cisco in the Type drop down box The Character Set field determines the character set used when sending Cisco messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited Click the Advanced Settings button gt Edit Cisco Gateway Windows Internet Explorer http 192 158 100 234 en EditGW Cisco asp id 6 Edit Cisco Gateway Gateway Cisco Gateway calMgraddress J Call Mgr Version 4 1 ad Update Addr min C
37. srorirsrinisor rapine E S 3 13 Viewing Sent Messages sssessecessesescecoecescecesceseecesceseeceseesescesee 3 14 Changing Your Password ccccscsscsccsccsccccsccsccccsccsccsceccncencccncs 4 ADVANCED CONFIGURATION sessssesecsssesecesessesesecscsesececessesesecsesesecesee AL WD OK aa E E EE ss AZ SKE SUV SY seseie ve ccsateanainansvawevsivareiuesccustieecbecsatseaeassuenensivineseecseamieess 4 3 Setting up ESCAIATIONS svsciscesitiicstssdticesscusinexsenssnesceusinsiwensiietstorssaves 4 4 Setting up Common Messages ccccscscscsccccccscscscscsccscscscssesees 4 5 Advanced Message Settings csccscsccscssccccsccscesceccscesceccscesceees 4 6 Updating the Master Controller s Firmware scsccsccssssceccsees 4 7 Database ToolS sessssesecsssesscesessesesecsosesecsesesecessssesesecsssesecesee 4 8 Display Unit Temperature sesesesesesesesesecesesecececsecececeseceseseceseseo 4 9 Port Communications sessesesssssesoscssssssososossesosososossesossesesssosoee AAO SVN LOR eaa 4 11 Support Contact Information sesssessssesesesesececececececececesesecececeo 4 12 PDA Cell Mobile Phone Client ccccsscsecceccscceccecceccsccecees 5 GATEWAY CONFIGURATION EXAMPLES sscsccsscsscsscssccscesccscesccscesces 5 1 SIT PLO scacnscsccasassascacnssuseasenncstnceesnausnsnoevensesoctcasssewsesedesetessees 5 1 1 Master Controller Settings ccccccssccccssecccesece
38. that will be made before indicating an error on any messages in the queue e Retry Timeout Number of seconds since start of previous alert before re alert attempt A new message to a handset will pre empt this JTECH Communications Inc Page 99 Master Controller User Manual 5 8 3 e Complete Timeout Number of seconds after a message has been read that it will automatically be deleted from the handsets message queue and the message system status set to Complete La ye f E Click the MAESE button to save all changes and return to the previous screen System Operation When a message is sent to a handset it may alert or play a sound depending on the gateway Settings The user will press the handsets Messages button where they will see the TITAN Inbox The number in brackets after the TITAN Inbox refers to the number of unread messages Once the user clicks the TITAN Inbox they will see messages received by the handset The icon next to each message shows whether a message is priority unread unread priority read or read Messages are presented in this order first and if there are messages with the same status they are sorted by time received By pressing the READ soft key the user will view the entire contents of the message Depending on the gateway settings the user will also have the ability to Callback Escalate Accept or Clear via the soft keys amp NOTE The force escalate and clear alarm fu
39. the activation of another external alarm input that has been designated as a Latch Reset or Global Latch Reset e Latch Reset Specifies that the selected external input will reset a latched input The latched input is selected in the Latch Reset Alarm field e Global Latch Reset Specifies that the selected external input will reset any other inputs that may be latched at that time IMPORTANT Some of the following options will not be available depending on the option selected in the Type field JTECH Communications Inc Page 71 Master Controller User Manual Delay The electrical state of the input must persist for this number of seconds before the alarm is activated Activation delays can be 0 65535 seconds approximately 18 hours Activation Type The activation type must be selected from one of these three options e Normally Open An alarm will initiate when the contacts are closed dry or a voltage applied opto on the relevant input contacts e Normally Closed An alarm will initiate when the contacts are opened dry or the voltage removed opto on the relevant input contacts e State Change An alarm will occur every time the input state transitions from one state to another i e opened to closed or closed to opened dry or upon a voltage transition opto Recipient Click Find to choose the recipient for this alarm The recipient may be a contact user or escalation Active Me
40. the supplied red cross over RJ45 RJ45 cable between the Ethernet port on each module 5 5 2 Master Controller Settings 1 The Port that the SmartPage E unit will be using must be configured In this example we will use the TAP over IP protocol 2 Click Interfaces gt Ports and click the E Edit link next to an unused IP port F Edit Existing Port IP1 Windows Internet Explorer E http 192 168 100 234 en EditPort aspid 6 Edit Existing Port IP1 Save amp Close Band Width LAN Listen on this port yes No Doe internet ProtectedMode Off vq 100 3 For this type of system leave the Method field set to TCP Page 82 JTECH Communications Inc User Manual Master Controller 10 11 12 In the Bandwidth field select the speed of the network connection between the SmartPage E and Master Controller unit The Port field must match that of the Port setting in the SmartPage E unit Setting up the SmartPage E unit is discussed in the next section The remaining field Listen on this Port should be set to No since this is an outgoing TAP gateway only L ua R Cinca l Click the MAESE button to save all changes and return to the previous screen A gateway will now need to be created Click Interfaces gt Gateways To add a new gateway click the MEREN button and this screen will be shown F Edit Existing Gateway Windows Internet Explorer http 192 168 10
41. 0 234 en Editsateways0 Lasprid 5 Edit Existing Gateway P Save amp New Save amp Close Name SmartPage Destination 192 168 100 49 Type Gateway enabled Character Set UTF 8 Default Port IP1 Input gateway Yes No Output gateway Yes No Max Msg Length 150 Split when max length exceeded Yes O No Doe T G intemet ProtectedMode OfF O MaA Give the gateway a useful name and select TAP in the Type drop down box The Character Set field determines the character set used when sending TAP messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 Master Controller needs to know which Port it will be using for communication with the SmartPage E Using the drop down box select the Port that you configured above P1 in the example above The Input Gateway Output Gateway option determines whether this gateway is used to accept or dispatch TAP messages Either option can be selected but in this example the gateway will be functioning as an Output gateway JTECH Communications Inc Page 83 Master Controller User Manual 13 14 15 16 17 The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited The Master Controller ne
42. 168 100 234 en EditGWKeyword asp qwid a Add Keyword E Save amp New amp Save amp Close keora ut y Alarm 2 swsteret SS Internet Protected Mode Off EF E 100 4 9 The alarm will be raised and the message sent to the recipient listed JTECH Communications Inc Page 79 Master Controller User Manual gt Add Generic Input Alarm Windows Internet Explorer E http 192 168 100 234 en EditcW Alarm asp qwtype 208gwid 9 Add Generic Input Alarm in Te wa r Csr afa P Save amp New Save amp Close Name fire alarm Recipient Johns Pager Allow recipient to clear alarm o internet Protected Mode Off Wa a 10 This screen has several sections which will be described in more detail below e Name Give each alarm a unique name e Identifier The alarm identifier is used in conjunction with the scripting interface to identify alarms e Type A generic text event can cause various actions o Momentary Send a message no alarm raised o Alarm Activate an alarm Optionally send a message to a recipient Alarm can be reset manually from GUI or via 2 way messaging o Latching Activate an alarm Optionally send a message to a recipient Alarm can be reset manually from GUI via 2 way messaging or by a Latch Reset event o Latch Reset Reset selected latched alarms configurable o Global Latch Reset Reset all active LATCHING alarms that are active against this gate
43. 192 168 100 234 en Index asp q Favorites Master Controller a X 7 X Page Safety Tools Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging New Message Sent Messages T Inbox Q Active Alerts 9 Recipients a Interfaces AR Setup Vinws ab Log Off 7e lt TITAN ITEC WA Quick Create Create New Zl Master Controlle Building A A a TE a Mea OOOO J Find Recipients Add to recipient list th Current Recipients please select a common message QD insertDate InsertTime Priority Message Message 4 E N Remove recipient Gear Form SEND Message length 0 internet Protected Mode Off Fa 100 5 Messaging Language Currently the Master Controller supports English and Swedish character sets Once you are happy with all settings click the button JTECH Communications Inc Page 47 Master Controller User Manual 4 6 Updating the Master Controller s Firmware Your dealer may send you a new firmware file at some stage This is a way to easily upgrade the unit s functionality without returning it to the factory To manage this process click Setup gt Firmware Update Master Controller Windows Internet Explorer oj x 41 AY Live Search ty B lo Pager Safetyy Toos GA S JE http 192 168 100 234 en Index asp p vr iy Favorites Master Controlle
44. 2 1 User maint w Messaging Connected to 192 168 100 234 Detach Window OS New Message M Unread messages sound notification A AA Inbox Items 1 to 1 T Inbox 1 E Priority Received Status Thread From Message Active Alerts C 07 27 13 May 2009 pi 3 maint Please come to the meeting now 4 Recipients By Interfaces k Setup ak Log Off N ye a gt e TITAN 0 of 1 selected W Reply k Delete Message s Refresh AN ITEC WA Quick Create Create New zl SA You have unread messages m a ed dd yoo fa 7 R 10 5 2 To see all of the message details simply double click a message The details will be shown in a new window You can even click the l Reply button to send a message back to the sender 3 Various icons will be shown under the Status column The meaning for each icon is as follows This message is unread VS This message has been read b You have replied to this message 4 The Detach Window link is a useful option as it allows the Inbox Screen to be detached If you have a dual monitor setup the detached window can be maximized on one screen while other programs can be opened in the other screen ga NOTE A maximum of 100 messages per user are stored in the Inbox A maximum of 200 messages are stored globally JTECH Communications Inc Page 39 Master Controller User Manual 4 2 Site Survey Site survey is a useful diagnostic tool used to periodica
45. 2 485 RJ45 P EE EE E E E E A EAEE EE A A Modem RJ12 300 115200 bps Internal transmitter none external transmitter must be placed away from this device Recipient capaCity vcssccasscnoscnatesesdanesvnasncmssactenasenadotaeesamaiiecdwauereorteaniaeisseesuasetensteareneiaans 10 000 OUP C AAY saa AEE E EE AE E EAA up to 25 members per group Conca e CHING oree S 9 clients max E e E E A vgn E sate E ET O E E N 1000 max Escalation capacity ccccccssseccccsssseeeeeseeeeees 10 steps max 65535 sec max between steps R ster capaci y saora R T T no capability REMIDA ET ING S SAS es ana E R E no capability Common MCSSAS CS iirncseciscaesacmssseneradaredsienendtunsataewnnteteneunaecanaiwemnedsetsiauasedadeeaieiniwiaiepatins 100 max Supported input protocols TAP PET IXO ADM AIM Scripting SMTP email SMS E E T ESPA Comp1 Comp2 Scope Generic SNPP JTECH Inovonics FA amp ES Supported output protocols TAP PET IXO POCSAG JTECH SMS SMTP email Logging EE Spectralink DECT supported handsets e340 h340 i640 6020 8002 8020 8030 Sees Kirk 500 Kirk 1500 Kirk 600v3 Kirk 6000 supported handsets 3040 4020 4040 5020 E E A Cisco Call Manager 4 x supported handset 7921G Eeen Cisco Unified Communications Manager CUCM 5 x 7 x supported handset 7921G P E T Comp1 Comp2 Scope Alcatel 4400 DECT SNPP WCTP Scripting ESPA Alarm Programming cccccssssseeeeseseeeeeeees Normally open norm
46. 37 en EditKirkDECTLocations asp7id 6 Windows Internet Explorer E https 192 168 100 137 fen EditkirkDECTLocations asprid 6 Edit Kirk DECT Locations Base Number Base Station Description 0 Room 1 1 Room 2 fe Room 3 Waiting Room Toilet Rathroaner Done _ 1 fi zz FI le Internet Protected Mode OFF 100 a Edit LF Locations This option allows the editing of the LF Location lookup table to provide descriptions for each beacon This interface shall support 1025 beacons 0000 1024 each with a maximum of 20 characters The button shall be disabled if the Edit LF Location configuration is turned off http 192 163 100 137 en EditKirkLFLocations asp id 6 Windows Internet Explorer E bttps 192 168 100 137 fen EditKirkLFLocations asprid 6 Edit Kirk LF Locations Beacon Sumber LF Location Beacon Description 0 Ward 5 Room 1 1 Ward 5 Room 2 2 Ward 5 Room 3 Ward 5 Room 4 Ward 5 Room 5 Ward S Raam 6 Done zx za le Internet Protected Mode OFF 100 2 6 Click the MSIESGEISEJ button to save all changes and return to the previous screen JTECH Communications Inc Page 109 Master Controller User Manual 5 9 3 Sending a Message 1 Ensure all handsets are registered and logged onto the Kirk 600v3 system This process is normally done by the Kirk system administrator Each user setup in the Kirk system has a number assigned 2 This number can be view
47. 8 test will send the message test to the pager with cap code 8 Send via gateway which uses Local ID to communicate with another system such as SmartPage E 002 test will send the message test to the recipient with Local ID 2 3 Ifan SMS messages is sent to a User the message will appear in their Inbox when they log in to the web interface 4 Incoming SMS messages that do not have an addressee i e no prefix to indicate local ID are sent to maintenance recipient first then local ID O if no maint Page 96 JTECH Communications Inc User Manual Master Controller 5 8 Messaging to Cisco System The Master Controller supports connection to Cisco Call Manager making it possible to send messages to Cisco wireless and wired handsets ga NOTE For a list of supported Call Manager or Unified Communications Manager versions and supported handsets see the Technical Specifications section of the Appendix 5 8 1 Setting up the System 1 The Master Controller unit will need to have a Cisco license key installed Contact your place of purchase for this type of license key 2 The Cisco system and Master Controller need to be connected together in order to communicate Server running Titan Master Controller Cisco Call Manager Ethernet A T LAN WAN INTERNET gt s O Wired Handsets Wireless Access Points Wireless Handsets 5 8 2 Master Controller Settings 1 First of all a gateway will
48. 9 Recipients i Common Messages Auto Resize Message Fire evacuate the building Sy Edit 2 Meeting today at Sy Edit Please call extension number Sy Edit A w SERRE a Common Messages 8 Messaging Time Zone amp P setup g Display Log Pga Licensing i Temperature 8 Backup Restore Firmware Update Password ab Log Off 7e lt TITAN P Add New B delete Selected STE CIR A wick create create new z Master Controller Dome L E E E L O teret Protected Mode off fa R100 gt 7 JTECH Communications Inc Page 45 Master Controller User Manual 4 5 Advanced Message Settings To administer the global message settings click Setup gt Messaging 0 xi Cy http 192 168 100 234 en Index asp ea 7 OX Pir a Favorites Master Controller a A 2 ae Page Safety Toos version 221 l User maint Connected to 192 168 100 234 w Messaging 9 Recipients te Ay intertaces eg Messaging Settings SA Setup C9 common Messages ae a owt Messaging Normal Beep Tone A W Time Zone 7 De p Setup Priority Beep Tone A 7 E nispay Log Local ID Digits 4 Ye Licensing Maintenance Recipient lt None gt gt Find Temperature arte ne Backup Restore i Messaging Language English lt Firmware Update Password ratchet Save Changes gt NZ Z TITAN J TE cHe LTA Quick Create Create New v Master Contro
49. Address field any address can be entered This address will appear as the Sender to the Master Controller module 5 For the Incoming and Outgoing mail servers enter the IP Address of the Master Controller unit The Master Controller should be setup on a fixed IP Address 6 Inthe Account name field type any name and leave the Password field blank 7 Click Finish 8 Click the Create Mail button to create a new email message 9 The To field is used by Master Controller to determine where a message should be sent The format of the address will depend on the Local ID Lookup field Local ID Lookup Yes If this field is set to Yes emails sent to the Master Controller must be in this format localid domain or recipienthname domain JTECH Communications Inc Page 63 Master Controller User Manual IMPORTANT The domain must match that of the Domain field on the Email Gateway settings screen Gateway Email Domain titan jtech com For example if a message was sent to Master Controller as follows the unit would look in its database for a recipient named john and send the message to that person iy New Message Ioj xj Eerie EATE MEERE GTa fiohn titanjtech com SSS meeting at 3 00pm today Another example if a message was sent to Master Controller as follows the unit would look in its database for a Local ID of 3 and send the message to that person E New Message E Ioj x eE EET
50. Controller CC OPTO Low Level Alarms Blue cable supplied Se Setting up the System 1 5 2 1 The Master Controller unit will need to have an Alarm Router license key installed Contact your place of purchase for this type of license key In most cases the Alarm Router itself will not require a license key as it will be operating in RS485 polled mode Firstly the units need to be connected using their RS485 ports Run a blue straight through RJ45 RJ45 cable between COM1 on the Alarm Router and COM4 on the Master Controller Wire up the alarm inputs and power as described in the Alarm Router User Manual The RS485 ID and Baud rate must be set on the Alarm Router Set the baud rate to be 9600bps and the RS485 ID to be 01 Additional Alarm Router units can be added to the system simply by running a blue straight through RJ45 RJ45 cable between COM1 on the first Alarm Router and COM1 on the next Alarm Router Each Alarm Router contains two physical RS485 connectors allowing extra units to be daisy chained On any extra Alarm Router the Baud rate must also be 9600bps and the RS485 ID must be unique Master Controller Settings The Port that the Alarm Router will be using must be configured Since the Alarm Router operates over RS485 Com4 is the only port that can be used with an Alarm Router system Click Interfaces gt Ports and click the Sy Edt link next to Com4 These settings can normally be left to def
51. Detach Window n L New Message l Show control characters Select user to view maint Me x SA Sent Messages A Di tei Sent oe Items 1 tol T inbox a Time Sent Sent to Management Status QP Active Alerts mn 07 20 13 May 2009 Johns Pager Dispatched E Hi John please come to reception l 9 Recipients a Interfaces f sae a 12908 N A eo 7s LTTAN 0 of 1 selected Wa End Escalation s ioe Delete Message s Refresh COMMUNICATIONS INC Master Controller a E j E Sa E 1 To view all messages sent by the unit choose All in the Select user to view drop down box You can also filter sent messages by selecting System automated messages or by choosing individual users ga NOTE A maximum of 20 completed messages per user are shown in the Sent Messages screen Detach Window Select user to view maint Me JTECH Communications Inc Page 35 Master Controller User Manual 2 ga NOTE If a message has been sent to multiple recipients this screen will show the status for Double click on any message to view all of its details such as the status or error information gt Sent Item Details Windows Internet Explorer http 192 168 100 234 en ViewSentSubltems asp msgid 2 Display details for message Hi John Items 1 to 1 please come to reception gt Rat ach l Escalation Dispatched Acknowledged Finished Total Success Failed No M 1 0 0 Name Finished Status Status Text Johns Pager E Dispatc
52. Explorer 7 5 x cy http 192 168 100 234 en Index asp iai 4 x my Live Search p E we gt iy Favorites master Controller a GE J ap Page Safety Tools Version 2 2 1 User maint Connected to 192 168 100 234 n Messaging Kir New Message has Pa gt Sent Messages ts New Message T inbox QP Active Alerts 2 Find Recipients Add to recipient list mae 1 7 9 atiii fe Current Recipients please select a common message z QD insertDate InsertTime Priority Message i please select a common message B U EE EAR Meeting today at Please call extension number Setup Fire evacuate the building irs why Loor I amp Remove recipient Gear Form SEND Message length 0 NY 7 lt TITAN JTECH WA Quick Create Create New Master Controller TT 1 E intemet protectedModeoff Am 7 To add or edit the common messages click Setup gt Common Messages 1 Click the Add New button to add a new common message 2 Enter the text for the common message such as Please call extension number and then press the MSIE button to save the changes Master Controller Windows Internet Explorer Oj x go http 192 168 100 234 en Index asp 49 BF Live s Pe r Favorites Master Controller D D O r Page Safety Tods Version 2 2 1 User maint Connected to 192 168 100 234 a Messaging
53. IO easan E AS meaeanns 100 5 8 4 Sending a Message osseenssseeenessseersssssreressererssserersssreressssrrersssrerosssreresseeeessseereressereree 100 5 9 Messaging to Kirk Wireless Server 600v3 System sesesesesesesesececececececsosceoscsososososcscscssesesee 102 S91 Seting WUD Cy SyS TEN srac ate sn stave cee 102 5 9 2 Master Controller Settings ccccccsssscccccsssscceccessececsseneecceeseeaseceeseeaeceeseueeceesaeaeeeeesaas 103 ID SOC ME E E E A E A E EE A 110 5 10 Messaging to Kirk 500 and 1500 Systems esesesesesesecececececececececececececececececesesececececececeseseo 112 SA0 LSe UD ME SVEN aian n E E A E eases 112 5 10 2 Master Controller Settings sive cisnssasquassinmaienardmoodistatunctensansatiodevannsseedetuiurerawaupeetadasmeanonateneynes 113 510 3 Sending a Messa G sinisiin anane ia iaai AESA E Ei a 119 5 11 Messaging to Spectralink Handsets cscsscsccscscceccscccceccsccecsccsccececcsccececcnccscescsccsceecscences 120 SALL SENE UD ME SYSTE ea aar E O A A 120 5 11 2 Master Controller Settings cccccsssscccccssseccecceesseceeeeeecceeeseesseceesseaeceeseuaaeeeesseaneeeesaas 121 5 11 3 System Operation sssesssessessessresrrssrsssesrrsreesrresessresresressessressesreesresreoseesresreeseosresresreese 123 SALA Sende a ME Sa Eana E ee oe 124 SLL REDONE oorrooirerr avi E NE S 125 512 1 Setting p the 5S UM ag cross date rac oseservm ces ustyau E a E esau res vorsdesayyaeoesd
54. Manual 1 ABOUT THE MASTER CONTROLLER Table of Contents LL ACPO ACUI ait onceenscegetiecccrencrasuadeniviesusseouseacsonuecestntussenseeanueieds 1 2 Master Controller Kit sccsccsccsccsccsccsccsccsscsccsscsscsscsscsscscess Lo FOP Panelen LAA LEDINO CIO S aarre E EAR Lo CONNEC CIO oa E E 14 Roar Panele T LAA Mains MPU Rea vcdsdeidnascsnsdacsnereanctesacasetxsectattadaanabentianaenns 2 INSTALLATION oreriraiirerneiu anain nA ZL Enclosure MouUNUNE evicninennnna aaa 3 BASIC CONFIGURATION sissisiiscasacesnsevessinneiavstnanvacsasnisivcsnesanieesdeneczesiersesxe SP COMMCCUING eorn soccer edesnucebines tenersesecseneintueesesncdssnuce nurse te 32 LOPINE UN aseccawiacivcwnarcnevelveantnecateunawavescnesactvontidenosnvsasiwencinuneaeertenenes Se COBO UU aires roraweeseceananecusesadenwcauaanenesnennsccraviencesseraueewawanuaeaes 3 4 Entering a LICENSE Key ccscscscscsccscscscsccccccscscscscsccccscscessccscnss 3 5 Regional Settings sccccsccsccccsccsccccsccsccccsccscesceccnccsceccsccsceeonss 30 WP SOUS a sean dene rnswucu nines teneuseseurencsnssraptencssenucs ois tt 3J Senine Up USE fennon a 38 Senine UP PON escenccansasavedacnconsorcnsawtacarsecacinerisecsasaaseensesaseewiwnnnente 3 9 Setting up GatewayS sessecesceseeseseccesoecescecescescecesceseeceseeseesesee 3 10 Setting up Contacts ssesessesescseseecescesescecescecescescesssseseeceseesescesee SAL SENNEP UP Grou eoa RN a 3 12 Sendine a Message
55. New z Master Controller Done internet Protected Mode off fa 100 5 JTECH Communications Inc Page 53 Master Controller User Manual 4 10 System Log The System Log shows very detailed information about the Master Controller such as all messages processed when users log on off when a gateway goes up down or when certain settings are changed such as IP Settings The System Log screen shows the same information as that which is sent out to a syslog server see the syslog section on the nterfaces gt IP Setup page discussed previously in this manual However the advantage is the system log screen requires no syslog server to be configured The disadvantage is system log is cleared whenever the Master Controller is turned off To view the system log click Setup gt Display Log Master Controller Windows Internet Explorer ioj x go http 192 168 100 234 en Index asp v t X BF Live Search Lp Favorites Master Controller a BR l ah Page Safety Toos gt Version 2 2 1 User maint Connected to 192 168 100 234 A w Messaging System Log Refresh 1970 01 01 00 00 13 Notice Starting SMS port script 9 Recipients 1970 01 01 00 00 13 Swing Alarms Re establishing 0 input alarm bindings and 0 output alarm bindings By Interfaces 2009 05 13 06 21 08 Notice No appropriate response from Modem Setup 2009 05 13 06 22 04 Error Connec
56. P___ O UseTonePresetinPP___ P PressTick to Stop Alert Save in Handset SIS Setting this field to Yes will allow short messages to be stored in the handset for later retrieval via the Kirk Inbox Alerting Pattern If MSFII is selected the alert pattern for messages can be adjusted between Continuous Internal External and Alarm Priority Alerting Pattern If MSFII is selected the alert pattern for priority messages can be adjusted between Continuous Internal External and Alarm Alert Timeout secs This option is only active when MSFII used and will only have effect if Beep Tones A O are used It allows you to adjust the length of the alert when a message is received by the handset between 1 255 seconds Display Timeout secs SIS only This will determine how long the message will be displayed on the handset screen before reverting back to normal This option is only valid if SIS is checked Format Message For Handset This field prevents words from being split across multiple lines on the 30xx and 40xx Kirk handsets Setting this field to Yes will optimize word wrapping for a 12 x 3 display keeping whole words intact and using spaces to optimize word positioning This option should be set to No if you are using 50xx Kirk handsets as those handsets provide their own word wrapping local to the handset amp NOTE When word wrapping is turned on the message number and character are not displayed
57. Session Timeout Ack Session Timeout Complete Timeout Dne i s lt sC Cf l E temet Protected Mode OFF Par HN OY Long Message Format The Long Message Format field sets the mode of operation of messaging to Kirk DECT handsets When disabled the message will be sent directly to the handset but will be discarded if the handset receives another message or is used for a voice call When enabled handsets will be alerted with a new message notification and may then scroll through the message No further messages will be received until this message is cleared from the handset When the Long message option is set to Yes extended functionality is available e If the string Ext xxx is found in the message text the phone number field is set in the message sent to the handset with the xxx being the phone number This means that the user simply needs to press the dial key and this phone number or extension will be dialed see below NOTE The extension can be made up of the DTMF characters and You can also use the character to act as a one second pause e Whena message is sent to the Kirk handset the user is prompted with New Message Press Tick e User presses tick A session MSF is established with the handset and the first page of the message is sent to the handset If the message is longer than can display on the screen JTECH Communications Inc Page 105 Master Controller User Manual e If hand
58. TAN Master Controller to the Com port on the WTS 1500 system Kirk Basestations Kirk Wireless Handsets Kirk WTS 1500 Titan Master Controller sAtisirississstssssssssstotsssabssssis COM1 Custom Cable see appendix Supplied blue cable with DB9 RJ45 connector set b Kirk WTS 500 A custom made serial cable needs to be created for this purpose See the appendix in this manual for pin out information Connect from a Com port on the TITAN Master Controller to the Com port on the WTS 500 system Page 112 JTECH Communications Inc Master Controller User Manual Repeater 8 max Kirk Wireless Handsets TL Titan Master Controller COM1 Kirk WTS 500 Custom Cable see appendix Supplied grey cable P3 S i D 5 10 2 Master Controller Settings 1 First of all a gateway will need to be created Click Interfaces gt Gateways To add a new gateway click the QP Add New button and this screen will be shown Add New Gateway Windows Internet Explorer http 192 168 100 234 en EditGateways0 Laspzid 0 Add New Gateway Name Kirk Gateway Kirk 500 1500 j FOS a See Save A New amp Save amp Close Type Gateway enabled Character Set UTF 8 Default Port Com G Yes C No Split when max length exceeded Give the gateway a useful name and select Kirk 500 1500 in the Type drop down box 3 The Character Set field determines the character set used
59. Yes No Done d 1 internet ProtectedMode Off vg 100 JTECH Communications Inc User Manual Master Controller 10 The Domain field refers to the domain that the email gateway will be working with In the example above if Master Controller dispatches an email to some recipient the email will appear from lt message id gt TITAN jtech com Emails sent to the Master Controller will need to be in the format lt local id or recipient name gt TITAN jtech com Gateway Email Domain titan jtech com 5 1 2 Master Controller Input Settings The Input Settings section will be visible if Input Gateway field was set to Yes on the previous screen Input gateway Yes No Size limit This field can be used to limit the size of incoming emails Emails containing more characters than the number in this field will be rejected Default 200 characters Ignore sender domain Only accept from domains in list For security purposes Master Controller can be set to only accept emails from a known domain In the example below Master Controller would only accept incoming emails sent from lt anyone gt jtech com Forward subject Incoming emails may be sent to the Master Controller with text in the subject line Select Yes here to accept this text and use it as part of the message Forward body Incoming emails may be sent to the Master Controller with text in the body Select Yes here to accept this
60. Yes i No Service Name Call Mgr Port Call Mgr Auth Phone Auth Requests Port Implements messages button C yes No Prompt on new message f aar 4 t r l C i liner cave A New Save amp Close Show Accept Option Show Clear Option Show Escalate Option Msg Alert Policy Execute Immediately Retries Retry Timeout Complete Timeout JTECH Communications Inc User Manual Master Controller 6 This screen contains several mandatory fields which must be filled correctly for the system to operate e Service Name The name of the inbox that will be shown in phone e Call Mgr Address The IP address or computer name of the server hosting Cisco Call Manager e Call Mgr Port The port that Cisco Call Manager uses to accept HTTPS requests e Call Mgr Auth The authorization string that Call Manager requires to be able to make an HTTP request Usually consists in a string like user password without the quotes e Call Mgr Version Select the version of Call Manager software you are using e Update Addr min This field adjusts how often the Master Controller polls Call Manager for the active device list and current IP addresses This time should be reduced i e 1 3 minutes if the phones change IP addresses frequently or can roam from one WLAN to another However reducing this time may cause message delays if there are hundreds or thousands of devices in the response from Call Manager e Phone Auth Anoth
61. a Display Temperature Auto Resize E nispay Log Time Oc OF 4 Licensing 13 May 2009 08 29 29 2 845 El 7 Temperature 13 May 2009 08 20 29 5 85 1 8 Backup Restore 13 May 2009 08 10 29 7 85 4 2 Firmware U te 13 May 2009 08 00 30 0 86 0 EE 13 May 2009 07 50 30 0 86 0 13 May 2009 07 40 30 0 86 0 ab Log Off 13 May 2009 07 30 29 7 85 4 13 May 2009 07 20 29 5 85 1 13 May 2009 07 10 29 2 84 5 13 May 2009 07 00 29 0 84 2 13 May 2009 06 50 28 7 83 6 13 May 2009 06 40 28 7 83 6 pa N y Ae e TITAN ZN JTECH E WA Quick Create Create New x Master Controller COMMUNICATIONS INC Done Internet Protected Mode Off Wa 100 4 JTECH Communications Inc Page 51 Master Controller User Manual 4 9 Port Communications Port communications is a very useful tool when troubleshooting gateways ports or recipients It is used to show incoming and outgoing data on a particular port This is useful because it can be used to confirm that data is flowing to or from a port To view Port Communications for a particular port click Interfaces gt Ports Now select the port that needs to be monitored and click the button next to it Master Controller Windows Internet Explorer e loj x eye http 192 168 100 234 en Index asp w gt x BF Live Search Pir LP Favorites Master Controller 2 A Pa gt d v Page Safety Tools V
62. age a address oe ae Local ID 3 Tone override None Priority Yes Allow Force Escalation yes No Staff Allocation l Allow Clear Alarm Yas No boas PD I niee Protected Mode off SmartPage E will simply send the message straight out on the required cap code 16 This method is recommended as it allows all database configurations to stay in one place The Master Controller JTECH Communications Inc Page 87 Master Controller User Manual 5 5 4 1 Page 88 Sending a Message To test the new TAP over IP output gateway is working properly you will need a pager with a known cap code The pagers baud rate 512 1200 2400bps and will need to match that of the setting in SmartPage E on the POCSAG menu The frequency of the pager will also need to match that of the transmitter inside the SmartPage E unit Create a new contact Recipients gt Contacts gt Add New The Address field should contain the cap code of the test pager In the Send via field choose the TAP out via IP gateway that you created in the previous section Finally click the EELEE button Type a test message and click Send The pager should display the message you typed If the pager does not receive the message check important settings such as the baud rate frequency and cap code JTECH Communications Inc User Manual Master Controller 5 6 TAP Protocol using Dialup Modem The Master Controller can communicate wi
63. ages Either option can be selected but in this example the gateway will be functioning as an Output gateway The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited The Baud Data bits Parity and Stop bit fields determine the connection speed between the Master Controllers internal modem and the remote device that it is calling The settings must match those used by the remote system You should contact your carrier or service provider for these settings In the Phone Number field enter the phone number of the remote system the Master Controller will be dialing Click the Advanced Settings button Some service providers will require a TAP password in order to send messages Contact your carrier or service provider for this information L Click the MAESE button to save all changes and return to the previous screen Sending a Message Create a new contact Recipients gt Contacts gt Add New There are two types of TAP service providers a Service providers used to send SMS to cell phones b Service providers used to send text messages to wide area pagers Depending on the receiving device the Address field should contain the ID cap code or cell phone number of the recipient you wish to contact In the Send via field choose the TAP out via M
64. aker on board which can be used to provide an audible indication of dial tones and handshaking during calls Select Off to disable sounds 6 Click the MAESGLAS button to save all changes and return to the previous screen 7 A gateway will now need to be created Click Interfaces gt Gateways To add a new gateway click the P Add New button and this screen will be shown Add New Gateway Windows Internet Explorer E http 192 168 100 234 en EditGateways0 1 asp Add New Gateway Fe Save amp New F Save amp Close Name Tap Out Via Modem Baud Type Data Bits Gateway enabled Parity Character Set UTF 8 Default Stop Bits Port Modem ha Phone Number Input gateway Yes No Output gateway Yes No Split when max length exceeded Yeo O No 8 Give the gateway a useful name and select TAP in the Type drop down box 9 The Character Set field determines the character set used when sending TAP messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 10 Master Controller needs to know which Port it will be using for communication Using the drop down box select the Modem Page 90 JTECH Communications Inc User Manual Master Controller 11 12 13 14 15 16 17 5 6 3 The Input Gateway Output Gateway option determines whether this gateway is used to accept or dispatch TAP mess
65. alations 7 Users ui All Types Internet Protected Mode Off ga NOTE You can filter the recipient list by contact group escalation user or all types by clicking the relevant buttons 4 After selecting the required recipients click the qP Add Selected button followed by il mo z Save amp Close followed by 5 The group will then be shown on the Group Screen JTECH Communications Inc Page 31 Master Controller User Manual 3 12 Sending a Message Messages can be manually sent to any recipient from the Master Controller s web interface To test this click Messaging gt New Message ioi x Ge T JE http 192 168 100 234 en Index asp X 5 x E Live Search p yy Favorites Master Controller fy Bl o r Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging C New Message tae J Sent Messages M Inbox QP Active Alerts p Find Recipients Add to recipient lst 4 teh Current Recipients please select a common message QD InsertDate Q Insert Time f Priority Message Message Z a Interfaces k Setup ak Log Off A amp Remove recipient Gear Form SEND Message length 0 NZ JTECH WA Quick Create Create New x Master Controller Done internet Protected Mode Off a R00 5 1 In the Find Recipients field start typing the name of the recipient you wish to contact Any matches will show up in a list
66. ally closed state change IONE EPEA A A EE A A O A A E E ET Initial delay 65535 sec max EE E A EE E EAEE T E A E A A Escalation delay 172799 sec max EEA N E PEE E E E E E E E EA E AEE Repeats 100 max Ambient temperature operating range sseeseseeees 0 50 C 20 90 RH non condensing Storage temperature range ccseccsecccssccecceeeeenees 10 60 C 10 95 RH non condensing DIMENSIONS eresten AN Standard 1RU 19 inch rack case PE ETE EE E 17 3 x 8 1 x 1 7 inches 439 x 205 x 44 mm without rack ears W e E E E E E E orate gen eenesoutoent 5 9lb 2 7kg nett JTECH Communications Inc Page 131
67. apoatsesaneneese 125 5 12 2 Master Controller Settings arcsatscnsissscesancarianesdsdeontteceiasiarsanianideisesdedvoasdedevevarseaiesdncenteuseaseine 125 6 APPENDIX onecoa E NNE 126 61 Cable phi OUTS sccscecccscestavcccdetnepeceenateseceamsoiwencacente vs ATE EEE 126 Page 6 JTECH Communications Inc User Manual Master Controller Table of Contents 62 R5485 ComMmMUNICINONS rirerire noan NaN NEEE 128 63 ASCICHIr acter SOE oenen a E AEE N E OE 129 GA FUrther HED ANd SUDDO ucore e EIEE EE 130 65 Technical SOECITICATIONS viscscsncccseceicsicedsncerectexdaccecesuucecesniacecasisatewecbancessereudenesvexnecaerscieiectoanets 131 About This Handbook This manual is designed to assist with installation of the TITAN Master Controller Every component of the system is described in a separate section of the manual with step by step instructions to facilitate hardware installation and software configuration Conventions ga NOTE A note preceded with this symbol indicates secondary information pertaining to the topic under discussion IMPORTANT A Right pointing arrow followed by text in this manner presents important information A WARNING Warnings like this alert you to the fact that you might damage your equipment or lose data if you don t follow instructions carefully JTECH Communications Inc Page 7 Master Controller User Manual 1 ABOUT THE MASTER CONTROLLER 1 1 Introduction The TITAN Master Controller is a messag
68. ation of the Kirk 600v3 unit is done via the Eth1 port however later on we will be using the EthO port for messaging communication with the Master Controller It is recommended to assign a static IP address to the EthO port or setup the Ethernet MAC address in your DHCP server to assign a constant IP address to the unit To setup the Kirk 600v3 with a static IP address click EthO gt DHCP and change the Mode to be Disabled Then click EthO gt IP and configure the static IP address settings If you are a DHCP server instead then click EthO gt DHCP and set the Mode to be Client 7 Now configuration of the Kirk 600v3 unit is complete on the Eth1 port Remove the network cable from Eth1 port and plug it into EthO port as shown below Repeater Kirk WTS 600v3 X Titan Master Controller a N Ethernet Etho ie LAN7WANTINTERNET 5 9 2 Master Controller Settings 1 First of all a gateway will need to be created Click Interfaces gt Gateways To add a new gateway click the QP Add New button and this screen will be shown JTECH Communications Inc Page 103 Master Controller User Manual Edit Existing Gateway Windows Internet Explorer gy ioj x E http 192 168 100 234 en EditGateways0 1 asp id 7 Edit Existing Gateway m Save amp New E Save amp Close Type Kirk 600 6000 Gateway enabled ves No Character Set UTF 8 Default Split when max length exceeded yes No 2 Give the gateway
69. ault as shown below Make sure the RS 485 field is set to Yes JTECH Communications Inc Page 69 Master Controller User Manual gt Edit Existing Port Com4 Windows Internet Explorer http 192 168 100 234 en EditPort asprid 5 Edit Existing Port Com4 _ r save amp Close Stop Bits RS 485 La ve amp Close j 3 Click the MAELLE button to save all changes and return to the previous screen 4 A gateway will now need to be created Click Interfaces gt Gateways To add a new gateway click the P Add New button and this screen will be shown F Edit Existing Gateway Windows Internet Explorer E http 192 168 100 2354 en EditGateways0 L asp id 8 Edit Existing Gateway m Save amp New Type Alarm Router Gateway enabled yes Mo Port Com4 R5485 Boe internet Protected ode of d Ma gt A 5 Give the gateway a useful name and select Alarm Router in the Type drop down box 6 Select Com4 RS485 in the Port drop down box 7 Click the ESEI button to save all changes 8 Next we need to configure the individual alarm settings Click Interfaces gt Alarm Settings followed by the P Add Mew button In this example we will configure alarm input 1 on an Alarm Router with RS485 ID 03 The alarm input will be connected to switch on a freezer door to alert someone if the door is accidentally left open for more than 60 seconds Page 70 JTECH Communications Inc User
70. avorites Master Controller fp B v Pag Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients Ay inertaces Setup ous Please enter your current password followed by your desired new password Confirmation is required to ensure no accidental typing errors have occurred 2 Common Messages es Messaging W Time Zone D P setup Old Password Ce Licensing New Password Temperature 8 Backup Restore 4 Firmware Update Password Save Changes aB oo NY 7e lt TITAN JTECH WA Quick Create Create New x Master Controller Doe e O e e e N Le temet Protected Mode OFF Fa Rm00 7 1 Simply enter your old password followed by the new password two times 2 Click the button to save the new password JTECH Communications Inc Page 37 Master Controller User Manual 4 ADVANCED CONFIGURATION 4 1 Inbox The Inbox is where messages sent to you as a user are stored To view your Inbox click Messaging gt Inbox O Master Controller Windows Internet Explorer loj x go http 192 168 100 234 en Index asp v 51 gt lt BY Live Search pir Su Favorites Master Controller fy GE mp Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging Detach Window ja Way New Message EA N N M Unread messages sound notificatio
71. e Lin PP K Vibrate Tone 2in PP M i Vibrate Tone 3 in PP Vibrate Tone 9 in PP No oo Vibrate Tone in PP O o o Use Tone Preset in PP Save in Handset SIS Setting this field to Yes will Po Press Tick to Stop Alert allow short messages to be stored in the handset for later retrieval via the Kirk Inbox Page 106 JTECH Communications Inc User Manual Master Controller Alerting Pattern If MSFII is selected the alert pattern for messages can be adjusted between Continuous Internal External and Alarm Priority Alerting Pattern If MSFII is selected the alert pattern for priority messages can be adjusted between Continuous Internal External and Alarm Alert Timeout secs This option is only active when MSFII used and will only have effect if Beep Tones A O are used It allows you to adjust the length of the alert when a message is received by the handset between 1 255 seconds Display Timeout secs SIS only This will determine how long the message will be displayed on the handset screen before reverting back to normal This option is only valid if SIS is checked Format Message For Handset This field prevents words from being split across multiple lines on the 30xx and 40xx Kirk handsets Setting this field to Yes will optimize word wrapping for a 12 x 3 display keeping whole words intact and using spaces to optimize word positioning This option should be set to No if you are using 50xx Kir
72. e New xl Master Controller Boae aa internet Protected Mode Off Pa e 100 7 Making a backup of a database 1 Click the Wake Backup button 2 You will be prompted for a location where to save the database file 3 Save the file to somewhere on your PC ready for burning to a CD or other backup device Restoring a database Al WARNING Restoring a database clears all settings currently on the unit 1 Click Browse to locate the database file you wish to install on the current Master Controller unit 2 Click the Restore DB button 3 A popup will be shown prompting to continue Click OK and the system will restart x You are about to restore a database The system will be restarted Do you wish to continue Page 50 JTECH Communications Inc User Manual Master Controller 4 8 Display Unit Temperature This screen is a useful diagnostic tool used to remotely monitor the unit temperature To view the current unit temperature click Setup gt Temperature Master Controller Windows Internet Explorer il 5 x cy 9 http 192 168 100 234 en Index asp ha he x fy Live Search Pp hit F m Ly Favorites aster Controller D D O Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging i Max 310C 870F 9 Recipients a Interfaces a Common Messages a Min 270C 80D ae Messaging Z Time Zone x IP Setup
73. e New Message Screen will then be shown ga NOTE The Master Controller has many features and protocols that are enabled by license key As a result not all features explained in the manual may be available on your Master Controller For more details contact your place of purchase Master Controller Windows Internet Explorer o xi GA P http 192 168 100 234 en Index asp hi 4 x BF Lir e Search Pi y Favorites master Controller a BE GE r Pager Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging C New Message es rn I Sent Messages b New Message T inbox Q Active Alerts JO Find Recipients Add to recipient list 9 a 3 Current Recipients please select a common message gt Insert Date Q Insert Time Priority Message E Message aj a Interfaces AR Setup 4 a Loor Remove recipient Gear Form SEND Message length 0 NIV Ze lt TITAN JTECHIE A wick create creaenew Z Master Controller COMMUNICATIONS NE be A intemet ProtactedMode of a gt 4 100 gt 3 3 Logging Out To logout at any time simply click the Log Off button a Loot Page 16 JTECH Communications Inc User Manual Master Controller 3 4 Entering a License Key Your system will normally come preconfigured with a license key If you buy additional features or protocols you will need to enter in a new license key 1 Click Setup gt
74. e Search ol ay Favorites Master Controller button to save ARA N Y e Page Safety Tools Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 4 Recipients Find by Name Go Name Ports Activation J _sFreezer Door hy Gateways Priority Recipient Normally Closed Johns Kirk Phone t Alarm Settings A Site Survey Ra Setup ses aly Loor pa 1 of 1 selected NZ 7e lt TITAN ome A PETRE Master Controller 10 To view the currently active alarms click Messaging gt Active Alerts This window will automatically refresh keeping the status up to date JTECH Communications Inc Page 73 Master Controller User Manual Master Controller Windows Internet Explorer g9 http 192 168 100 234 en Index asp h 44 X iy Live Search r Favorites master Controller Version 2 2 1 5 xi p X D Cl ay Page gt Safety Toos User maint Connected to 192 168 100 234 gt New Message Detach Window sentttessaoes PAD WM active Alerts OOOO l WD inbox 7 Priority Name Gateway Duration Recipient Sent Read QP Active Alerts Freezer Oove ADM Gtevesy 000 00 05 Johns Kirk Phone 9 Recipients a Interfaces Ri Setup ab Log Off pe Se lt TITAN o OG Clear Alarm Refresh JTECHIE 2 wickcreate Crestenew Z Master Controller Boae e e E tenet Protected Mode off Pa Rio gt
75. e from Modem NZ Va 2009 05 13 06 34 12 Notice No appropriate response from Modem 7 7x TITAN 2009 05 13 06 35 12 Notice No appropriate response from Modem ii JTECH WA Quick Create Create New z Master Controller Done internet Protected Mode Off Fa R10 5 Page 54 JTECH Communications Inc User Manual Master Controller 4 11 Support Contact Information If you are a dealer you may enter your own company contact details into the Master Controller so that end users can contact you directly if they have an issue or question Master Controller Windows Internet Explorer oj x ey http 192 168 100 234 en Index asp tr x iy Live Search 2z 2 A Cl ome Page Safety Tools qy Favorites Master Controller Version 2 2 1 User maint Connected to 192 168 100 234 a Messaging 9 Recipients s wy Interfaces Setup sews Ee Messaging Time Zone D Pp setup 6413 Congress Avenue Suite 150 Boca Raton FL 33487 a Display Log 2 Ei Cd 4 561 997 0772 i Temperature 8 Backup Restore xj 2 Firmware Update Email support jtech com ah Password Support URL www jtech com Master Controller JTECH Communications Inc Page 55 Master Controller User Manual To enable this menu item and edit the details login to the Master Controller unit with login dealer pass dealerdata The scre
76. e routing module with built in paging encoder alarm management and various forms of messaging protocol inputs and outputs Messages can be routed to and from any port A multi user multi lingual web browser interface provides generalized messaging and configuration Page 8 JTECH Communications Inc User Manual Master Controller 1 2 Master Controller Kit Your Master Controller Kit will contain Master Controller Unit IEC Mains power cable Pack including 2 x rack ears 6 x black countersunk screws 4 x rubber feet Communications cables o 1x Green Crossover serial cable RJ45 to RJ45 o 1x Black Serial cable RJ45 to DBI female o 1x Blue Straight through cable RJ45 to RJ45 o 1x Red Crossover Ethernet cable RJ45 to RJ45 This Master Controller Installation Manual A CD containing manuals and configuration programs JTECH Communications Inc Page 9 Master Controller User Manual 1 3 Front Panel IP Transmitter RS232 RS232 485 Modem Or a Ss x sri _ _ Act Link PIT Data TX Rx TX Rx Tx Rx Tx Re Off Hook COM 3 COM 4 1 3 1 LED Indicators Power Indicator Power Yellow Indicates that power is applied to the back of the unit and that it is operational Ethernet Indicators IP Activity Green Indicates activity on the network IP Link Green Indicates device is successfully connected to the network Transmitter Indicators PTT Yellow Indicates that the exte
77. e telephone company will notify the customer as soon as possible Also you will be advised of your right the file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact JTECH Communications Inc 6413 Congress Avenue Suite 150 Boca Raton FL 33487 Ph 561 997 0772 If the trouble is causing harm to the telephone network the telephone company may request you to remove the equipment from the network until the problem is resolved This equipment uses the following USOC jacks RJ11C It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges FE IC INDUSTRY CANADA INDUSTRIE CANADA This class B digital apparatus complies with Canadian ICES 003 ii Industrie Industry Canada Canada JTECH Communications Inc Page 3 Master Controller User Manual SAFETY AND GENERAL INFORMATION Important information on safe and efficient operation Read this information before using the unit Electromagnetic Interference Compatibi
78. ed in the Kirk web interface Open your web browser and type the IP address that you configured for EthO previously Under the Administration menu click Dect gt Users gt Show and the following screen will be shown 192 168 100 2 KIRK Wireless Server 60073 Windows Internet Explorer O x E gt E http s 192 168 100 2 411 96 live search P ers S haiei Ww abr E 197 168 100 7 KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Statistics Users Unknown Radios Master Calls Radio Calls Handover Radio General Long Name Nam No IP show Johns Kirk Phone John 15 new ETHO Users 1 Registrations U FTH1 LDAP DECT Er Al om P Page i Tools Display IFEI AC Registration SI elcome 000770479002 Pending Administration Download Upload Diagnostics Reset l Done m m m Le lie Internet Protected Mode OFF 100 4 3 For example the number for Johns Phone is 15 4 Create anew contact Recipients gt Contacts gt Add New Create New Contact Windows Internet Explorer http 192 168 100 234 en EditContact0 1L asp id 0 Create New Contact Name Johns Kirk Phone Receiver type Alpha Page Send via Kirk Gateway Address Local ID Auto Test Tone override None A Priority ves No Allow Force Escalation ves No Staff Allocation Yes No Allow Clear Alarm Yes No a Internet Protected Mode
79. eds to know the IP Address of the SmartPage E unit in order to communicate with it The Address field is where this IP Address is entered Setting up the SmartPage E unit is discussed in the next section Click the Advanced Settings button Some service providers will require a TAP password in order to send messages SmartPage E does not use a password so simply leave these fields blank L E Pisce l Click the MAESE button to save all changes and return to the previous screen 5 5 3 SmartPage E Settings 1 There are three important screens that must be setup on the SmartPage E unit in order for this system to operate Firstly log into to your SmartPage E unit via its web interface Remember the login credentials are username maint with no password 2 Click the Network Settings menu Turn off DHCP and give the unit a unique fixed P Address on the network This IP address will need to be entered in the gateway settings on the Master Controller o x E amp Y F JE htto 192 168 100 169 ha ve Search Pi uy Favorites SmartPage E fy e C mh Page Safety Tools e gt Home Send a Message Network Setup Pagers z Network Setu Serial Port Setup IP Address 192 168 100 254 Transmitter Setup i i Ethernet Protocol Port 6000 Protocol Pocsag Password IP Access List Survey Status Licensing User Guide NY 7 TITAN N This site has been optimised for
80. ee chent started e Reporting Server Reporting Server Port See the Configuration Examples section of this manual for details on setting on Reporting e Ethernet stats Click this button to view statistics regarding the Ethernet port e Network stats Click this button to view statistics regarding the network When finished making changes on this page click to save all new settings Page 20 JTECH Communications Inc User Manual Master Controller 3 7 Setting up Users Users have access to log into the Master Controller and perform certain tasks depending on the privileges that they have been given By default the only user installed is maint which has full access to all areas ga NOTE In order to add more users you will need a license key that allows for more than 1 user on the system See the Setup gt Licensing screen to view the current licensing restrictions Click on Recipients gt Users to see a list of currently setup users Master Controller Windows Internet Explorer O x go http 192 168 100 234 en Index asp ha y Favorites master Controller a Bl OE Pager Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging Print List amp 9 Recipients f Find Recipients b Go a View All User List Auto Resize ay Name Local ID Connected Enabled Contacts gt O mant 0 00 03 43 192 168 100 109 Bedi 23 Groups operator 3
81. eeeeeeeeeneeees 5 1 2 Master Controller Input Settings cccsesscccssssseeeeeeeeeees 5 1 3 Master Controller Output SettingS ccccccsseccesseeeeeeeeeeees 5 1 4 Configuring an incoming Email System using Outlook Express JTECH Communications Inc Master Controller Page 5 Master Controller User Manual Table of Contents 5 1 5 Configuring an incoming Email System using Microsoft Exchange Server eseese 66 5 2 System with Alarm Inputs Connected to an Alarm ROuter cccsccsssssccsccsccsccsccscesccecesceees 69 B20 Master Controller SOU LISS SesaneniccarusteivaiccaesanstebeesaauatcGanctetinras E A 69 5 3 PBX Paging with a TITAN Telephone Route r ccscsccsccsccccsccsccccsccscesceccsccsceccescsceccssesceccncs 75 Sod SEME UPE SyS Cllr ene TE E devancoscoadaumesoasseuaronsaennateesaetauneneosacnestase 75 5 3 2 Master Controller Settings eosseenseseeerssssreesssrrresssrersssssreresssrrrosseeresssereesssreresserereseses 75 Sa SENdNE GIVES SAC Ci aic a cncnticecsantacensstieanbanasuassoessatheddsqustnedbatn tines R 75 5 4 Configuring a Generic Gateway scscccccsccscsccecceccccecceccccecceccececcnccececceccecescsccsccececcsceecsccncs 76 5At ITSP APIO EAM O enan e OEN 77 SA2 More EXIME onnenn ET EE Satane teeta ear aeeeueeatin 78 A RAN OE lt 2 10 0 E a EE EA EEE ee eee T E 78 5 4 4 Generic InterfaceHints ae snesacssmtocosseronuencsvennordensduedececeseror adansnsemnedasgi
82. en shown below will then be shown Simply enter all of you contact details tick the Show Dealer Page tick box and click Save To prevent unauthorized access to these details you can change the password When finished click the Logout button Dealer Information Windows Internet Explorer J9 E http 192 168 100 234 en DealerInfo asp bd r X BF Live Search qy Favorites Dealer Information D D o v Pager Safety Toos a y Dealer Information 2 TECH 6413 Congress Avenue Suite 150 Boca Raton FL 33487 Yv 561 997 0772 a Yv support jtech com www jtech com Please logout after making changes f w OO G Mode oF Ma gt Rt00 Page 56 JTECH Communications Inc User Manual Master Controller 4 12 PDA Cell Mobile Phone Client The Master Controller web interface can detect if a compact browser is connecting to such as those used on mobile phones and PDA s In this case the Master Controller will display a cut down version of its web interface After you have logged in with your normal login and password you will have the following six options F Internet Explorer gf a 2 28 x ahilhttp 192 168 100 145 ndafen Send Message Send a message to a contact or group Teun iat oe Recip fans e Inbox 0 0 View messages that have been sent to you Remove Clear Msg common messages gt w e S
83. ent Items View sent messages and their status a ARE reception Send as priority message e Active Alarms 0 0 Active alarms can be viewed or cleared Back Fa Menu e User Password Change your password i Internet a 2 29 X 2flhtto 192 168 100 145 pdafen User Maint Menu e Logout Exit the system or login as a different user Message please come to reception Time 17 Jan 2007 15 26 57 Priority Mo Status Completed Total 1 view Success 1 The PDA Mobile phone client does not use frames so that browsers from mobile phones and PDA s that do not use frames are able to view the pages properly Currently the three Menu supported user agents are g Internet Explorer q 10 43 X e Windows CE ofifnttp 192 168 100 145 pdajen User Maint Menu e Symbian OS _ Patient Call Room 9 Alarms 00 24 06 APEP EEN Back E Menu JTECH Communications Inc Page 57 Master Controller User Manual 5 GATEWAY CONFIGURATION EXAMPLES The following section has some example system configurations which you may find useful information when setting up your own system ga NOTE Because of the nature of setting up gateways you should configure any output gateways first followed by any input or 2 way input output gateways To administer gateways click Interfaces gt Gateways Master Controller Windows Internet Explorer x z t
84. ent directly to the destination mail server without the need of a relaying mail server This is generally used when sending Email messages via a local Microsoft Exchange server Output Settings Subject format If No is selected email will be sent to a relaying mail server This is generally used when sending Email messages via an external mail server such as your ISP You will need to configure the mail server name or IP address and a login password Subject format Message from 6n m Use DNS to deliver email Yes fF No SMTP relay host mail jtech com Use SMTP Authentication ves No Password Confirm ve amp Close Click the MAMEA button to save all changes JTECH Communications Inc User Manual 5 1 4 Master Controller Configuring an incoming Email System using Outlook Express Any device or PC capable of sending emails can be used to send Master Controller an email message Once you have configured incoming email on the Master Controller you can test by following the directions below Outlook is used as the e mail program in this example Other e mail programs that support POP3 may be used Titan Master Controller Ethernet Users manually Devices automatically sending emails sending email alerts 1 Open up Outlook Express Start gt Programs gt Outlook Express 2 Select Tools gt Accounts gt Add gt Mail 3 Enter a Display Name for this connection 4 Inthe Email
85. er authorization string required by the phone when Master Controller sends an HTTP request directly to it Usually consists in a string like user password without the quotes e Requests Port The port in which Master Controller will be listening for phone requests e Implements Messages button The messaging service can be implemented either through the handsets Messages button or the Services button this option establishes which of the services is being used e Prompt on new message This option is used when a new message is sent to the handset If Yes is selected a notification of a new message will be sent if No is selected the actual message will be sent e Sound File Name of the sound file that will be played when a message is sent this file has to exist in the Cisco system FTP server e Show Accept Option This option is used to display or not the Accept option in the handset when a message is sent e Show Clear Option This option is used to display or not the Clear option in the handset when a message is sent e Show Escalate Option This option is used to display or not the Escalate option in the handset when a message is sent e Msg Alert Policy This option applies to messages sent directly to phones That is when a new message or a notification is sent to the phone this message will be shown in the phone taking into account the value of this field e Retries Number of additional handset alert attempts
86. ersion 2 2 1 User maint Connected to 192 168 100 234 w Messaging 8 Recipients U Interfaces a ssh Ports Auto Resize Name Type Gateways Protocol rons Com1 RS 232 Set Al al Gateways Com2 RS 232 amp Edt Alarm Settings Com3 RS 232 Q Edit OB ste survey Com4 RS 232 485 K Edit Ri jiii IP1 IP Port SmartPage TAP Seat e a i IP2 IP Port Sy Edit ab Log Off IP3 IP Port Si Edt IP4 IP Port Gi Edit Modem Data Modem Gi Edit Transmitter Transmitter K Edit o zi 10 Ports AVA 7 lt TITAN JTECH LA Quick Create Create New x Master Controller Done internet Protected Mode Off Ja 100 5 A new window will open which will display incoming and outgoing data on the selected port IP1 s Communications Windows Internet Explorer 0 x http 192 168 100 234 en PortData asp id 6 amp name IP 1 IP1 s Communications Display Type Ascii Viewer Non printing characters display Show Codes Data transmitted red received blue debug green CR ID CRLF ESCPG 1 CR 1 10 SPACE 1 8 SPACET AP In SPACER e a d y CR ACK CR ESC p CR Hello SPACE John CR 211SPACEMessageSPACEsent CRACKCR EOT 115SPACEGoodbye CRESCEOTCRCR MV Auto scroll to bottom Pe Doe lt ss f EE E i i E temet Protected Mode OF 100 gt 7 Page 52 JTECH Communications Inc User Manual Master Controller To save the data that is currently shown on the screen to a file on your computer clic
87. erver Port 6544 j Ethernet Stats A Network Stats zA Save Changes gt Nz gt e TITAN AS JTECH 4 Quick Create Create New Master Controller i i i i internet Protected Mode off Va R10 7 e Host name Here you can give your Master Controller a name on the network This name will show up in the PDiscover utility Giving a unique name allows multiple IP based TITAN series devices to be easily located and managed e FTP server enabled Your Master Controller contains a simple ftp server which can be used to upload files such as scripts to the unit Maint is the only user which has access to this server This is usually best left set to No for security purposes e DHCP client enabled By default this option is set to Yes which means that upon power up your Master Controller will attempt to contact a DHCP server on the network that it is connected to in order to gain an IP Address The supplied IPDiscover utility can then be used to locate units on your network In some situations such as if your network has no DHCP server or when interfacing with the TITAN Telephone Router or SmartPage E the Master Controller may need a fixed IP Address In this case you will need to fill in the P Address IP Mask Default Gateway and DNS field below JTECH Communications Inc Page 19 Master Controller User Manual e IPv6 enabled IPv6 Internet Protocol Version 6 is the latest revision of the Internet Pr
88. es and click Start to begin the site survey 4 Click Stop to end the site survey at any time Page 40 JTECH Communications Inc User Manual Master Controller 4 3 Setting up Escalations Occasionally it is a requirement that a call unconditionally must be answered in some cases it could mean the difference between life and death Under these circumstances the Master Controller employs escalation management and priority queuing The escalation management enables a sequence of staff to be contacted at varying time intervals until the call is answered In addition the priority system ensures that the call is sent immediately by moving it to the front of the queue To administer escalations click Recipients gt Escalations Master Controller Windows Internet Explorer iol x JS http 192 168 100 234 en Index asp 4 x BF Live Search p vr yy Favorites 3master Controller aD GE 3 ap Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging B 4 Print List ry 9 Recipients Find Recipients Go ah View All Name Local ID S Priori ab Contacts a ty on D eee 9 2 Qeit El Za Groups ab Escalations 28 users a Interfaces k Setup ale Logos NZ 7x TITAN 0 of 1 selected Up Send Message to Selected P AddNew Delete Selected JTECH 4 Quick Create Create New Master Controller Done internet Protected Mode off Za
89. ey press while handset is in an MSF session and user has acknowledged the message by pressing 2 or 3 Session will be terminated by the application Handset will return to standby Complete Timeout Number of seconds after a message has been read that it will automatically deleted from the handsets message queue And the message system status set to Complete This only occurs if handset is not displaying messages standby COBS Duress Recipient The KWS 600v3 system is compatible with the duress button on the 4000 series handsets When this button is pressed a message can be generated and sent to the contact setup in the Recipient field COBS Duress Message The text in the Message field will be appended to the handset name For example let s assume a user Bob has been setup to receive all duress messages and the word Panic has been entered into the Message field When the duress button is pressed on Kirk handset 12 Bob will receive the message Handset 12 Panic Use DECT Location This feature applies to 4040 handsets only When the alarm button is pressed on the top of the 4040 handsets they send the location of their 5 closest base stations with the alarm duress information The ID of the base stations can be looked up to enhance messages generated from these alarms See the Edit DECT Locations option below Use LF Location COBS only This feature applies to COBS handsets only When an alarm is generated o
90. f rack ears Your Master Controller package contains a set of rack ears and six screws Use a Phillips screwdriver to attach the ears to the chassis Use the supplied IEC mains power lead to connect 110 240VAC 50 60 Hz supply to the Master Controller unit JTECH Communications Inc Page 13 Master Controller User Manual 3 BASIC CONFIGURATION 3 1 Connecting In order to view the user interface you must first connect to the Master Controller via its Ethernet port There are two ways that you can connect to the unit 1 Directly with a PC or laptop using the supplied crossover Ethernet cable red RJ45 RJ45 2 By connecting the unit to a local area network LAN by connecting it to a spare port or to a switch hub using the supplied straight through Ethernet cable blue RJ45 RJ45 Once you have plugged in the unit you can use a utility called IPDiscover to locate your Master Controller on the network and start a web session with the unit This program is included on the CD included in the package Run the program and you will see all TITAN products on the network BI NOTE DHCP is enabled by default If no DHCP server is found on the network the default IP of 192 168 0 1 will be used x IPO mae ProduictName S Given Name Version Serial No 192 168 100234 00 0e 82 02 51 44 Master Controller Master 2b eal 44 gt Discover Cig IF Web In the example above there is a Master Controller on the networ
91. fter a short time the message will appear on your cell phone 5 7 4 Receiving SMS 1 In order for Master Controller to receive and process SMS messages you must know the cell phone number of the SIM card installed in the Cellular Router 2 The format for sending a message depends on the Local ID Lookup field in the gateway setting Local ID Lookup Ovyes No Send via Email Gateway a Local ID Lookup Yes Setting this field to Yes means incoming messages will be scanned for a Local ID This allows messages to be sent out via any gateway SMS messages sent to the Cellular Router should be in the following format Local ID lookup 002 test will send the message test to the recipient with Local ID 2 JTECH Communications Inc Page 95 Master Controller User Manual b Local ID Lookup No Setting this field to No means incoming messages will be scanned for an Address You will need to select the gateway that messages will be routed to using the Send Via field This means that messages can only be sent out via one gateway SMS messages sent to the Cellular Router will be in a different format depending on the selection in the Send Via field as follows Send via SMS gateway 0414854657 test will send the message test to the cell phone number 0414854657 Send via Email gateway support jtech com test will send the message test to support jtech com Send via POCSAG gateway 000000
92. g The following section outlines how to setup an example system Titan Master Controller Ethernet pho LAN SWAN INTERNET Users manually Devices automatically sending email alerts Microsoft Exchange sending emails Server 1 Login into the Exchange Server machine and run the System Manager program from the Start Menu a Ifyou are using Microsoft Exchange 2003 Click Administrative Groups gt Routing Groups gt Connectors b If you are using Microsoft Exchange 2000 click Routing Groups gt First Routing Group gt Connectors ga NOTE In the example below we will be using Microsoft Exchange 2003 E Exchange System Manager s sSSSSSS System Manager File 4ction view Window Help e gt alm a Ble E 3 JTECH Exchange H E Global Settings H E Recipients Ey Administrative Groups G ITECH fy Servers pa System Policies See Routing Groups Ey ITECH E H Connectors Po Bae of Members E _ Folders H E Tools lol x Type Last Modified Page 66 JTECH Communications Inc User Manual Master Controller 2 Right click on the Connectors folder and select New gt SMTP Connector ie Exchange System Manager olx E File Action view Window Help e l B 2 3 JTECH Exchange H alobal Settings H D Recipients Administrative Groups ITECH ene Servers f y System Policies f Routing Groups Ey TECH pai Connector sy fj Members H D Folders Type
93. ge then the message is marked as failed e After pressing the tick key the user can scroll through the message e Press key 1 to acknowledge the call is being handled Message is marked as Acknowledged amp Read e Press key 2 to cancel the alarm that generated this message If there was no alarm then key input is ignored Message is marked as Read if not already ef NOTE This functionality can be enabled disabled on a per recipient basis or globally in the Kirk Gateway Advanced settings section e Press key 3 to immediately force escalate to the next recipient in the escalation If there is no escalation or if forced escalation is not allowed nothing happens NOTE This functionality can be enabled disabled on a per recipient basis or globally in the Kirk Gateway Advanced settings section e Press Dial to dial the call back number that was embedded in the message with the string Ext Xxx Message Service Format The MSF II option enables tones that are available with newer Kirk DECT handsets and base stations For older Kirk products this must be set to MSF I JTECH Communications Inc Page 115 Master Controller User Manual MSF MSF II Tone ID Description Tone ID Description ALT Tonetin PP B Tome2inP D Tone din PP E Tone Sin PP FP Tone sin PP e Tone in PP HO Tones inPP po Tone in PP 3 Vibrate Tone tin PP KO Vibrate Tone 2in PP M Vibrate Tone9inPP___ N VibrateToneinP
94. ges standby Prompt to press Start If this field is set to Yes when the message receives a message it will prompt to press the Start or Tick button to show the message Otherwise it will just show the message Page 122 JTECH Communications Inc User Manual Master Controller Priority interrupts voice calls If the handset receives a priority message and this field is set to Yes the handset will alert that there is a message even if the user is currently in a voice call After being alerted the user will need to press FCN 8 on the handset to enter OAI mode Format Message for Handset This field prevents words from being split across multiple lines on a handset Setting this field to Yes will optimized word wrapping for a 16 x 2 display e g the 6020 handsets 5 WE H m 8 Click the Mamet S825 button to save all changes and return to the previous screen 5 11 3 System Operation e If handset responds to the alert the user is prompted with New Message Press Start The message e After the user presses Start an OAI session is established and the first page of message is sent to the handset User can scroll through the message if message is larger than one screen e Ifthe handset or user does not respond in a configured time by pressing the start key to read the message or if the handset if turned off then the message will be marked as failed amp NOTE The handset will store up to 9 messages in
95. he IP address of the Spectralink OAI system must be entered 6 Click the Advanced Settings button Edit SpectraLink Gateway Windows Internet Explorer http 192 168 100 234 en EditGWSpectraLink asp id 12 Edit SpectraLink Gateway W Save amp New Gateway Spectralink Gateway Retries 7 Frompt to press Start Retry Timeout Priority interrupts voice calls Session Timeout Format Message for Handset Ack Sess Timeout 120 Complete Timeout Done G internet Protected Mode off 100 4 7 There are number of fields which can be customized on this page There functions are as follows Retries This refers to the number of times the Master Controller will attempt to send the message to the handset before indicating the message as failed Retry Timeout The time seconds between retries Session Timeout When viewing messages this field refers to the time seconds the Master Controller will wait for a key press before timing out Ack Sess Timeout The number of seconds to wait for a key press while handset is in an OAI session and user has Acknowledged the message by pressing 2 or 3 Session will be terminated by the application Handset will return to standby Complete Timeout Number of seconds after a message has been read that it will automatically deleted from the handsets message queue And the message system status set to Complete This only occurs if handset is not displaying messa
96. hed Ready for dispatch Done G internet Protected Mode off CE each individual 3 4 5 6 If a message is in the Escalating state it can be manually canceled by selecting the message and then pressing the W End Escalation s button The Detach Window screen while other programs can be opened in the other screen The Show control characters tick box can enable display of non printable characters within sent messages Various icons will be shown under the Status column The meaning for each icon is described below This message has been received or read You have replied to this message This message has been dispatched This message is queued bw ax Sending of this message failed rea This message has been sent ga NOTE Not all devices that are sent messages support receive or read notification Page 36 JTECH Communications Inc link is a useful option as it allows the Sent Messages Screen to be detached If you have a dual monitor setup the detached window can be maximized on one User Manual Master Controller 3 14 Changing Your Password If you need to change your password click Setup gt Password This option is used to change the password for the currently logged in user Master Controller Windows Internet Explorer f iol x 7 J http 192 168 100 234 en Index asp x 51 x y Live Search JE z 7 iy F
97. i a Hetek Sita be E7 Seen Cha p P3 Sule 3e TITAN STECH Sa Quick Create Create N Master Controller Done IS SB i internet Protected Mode OHT Fa om a JTECH Communications Inc Page 125 Master Controller User Manual 6 APPENDIX 6 1 Cable pin outs Serial RS232 D RJ45 to RS232 D RJ45 Green cable as supplied by JTECH Typical applications would be to connect to an external serial messaging device i e connecting the TITAN SmartPage E to a Master Controller via serial using TAP Cable Configuration gt ae o oo d om on b w ha a 1 B 2 A G Fi o Serial RS232 D RJ45 to RS232 DB9 female DTE Black cable as supplied by JTECH This cable would be used for connecting TITAN modules to RS232 DTE equipment such as a PC serial port Cable Configuration oom MH on ew ha a oo on fw ha a Serial RS232 D RJ45 to RS232 DB9 female Kirk z1500 connection Similar to the above cable but DSR is tied to DCD and connected through to DTR on the other end Use exclusively for Master Controller ADM to Kirk 21500 connections Cable Configuration 1 1 2 2 3 a 4 4 5 5 6 6 7 7 z z Page 126 JTECH Communications Inc User Manual Master Controller Serial RS232 D RJ45 to RS232 RJ45 Kirk z500 connection Use exclusively for Master Controller Alarm Router to Kirk z500 connections RJ45 Pin Master Controller RJ45 Cable Configuration Dir Name Pin Z500 RTS
98. ic Input Gateway Windows Internet Explorer http 192 168 100 234 en EditGWGenericIn aspid 9 Edit Generic Input Gateway H Save amp Close Gateway Generic Gateway Max Length Start Delimiter End Delimiter Lines Line Separator Timeout Character timeout Reply Ok Reply Error poe h i DD O a Rtoom Page 78 JTECH Communications Inc User Manual Master Controller 4 This scan string shown below will directly address recipients no need for alarms or keywords 5 If you are not using the incoming string to directly address a local ID p option in scan string then you will need to create some alarms and keywords 6 Keywords are tied to alarms which determine the action or recipient Multiple keywords can be tied to one alarm 7 This scan string will wait for a keyword then include the rest of the line as the message text Edit Generic Input Gateway Windows Internet Explorer http 192 168 100 234 en EditGWGenericIn asp7id 9 Edit Generic Input Gateway Gateway Generic Gateway Scan String Am Alarms fire alarm Max Length Start Delimiter End Delimiter Limes Line Separator Timeout Remove Character timeout Reply Ok Reply Error PF NE intenet Protected Mode off 8 The keyword fire will trigger the alarm called fire alarm which will raise an alarm and sent to the recipient listed Add Keyword Windows Internet Exp ore E http 192
99. k at IP Address 192 168 100 234 If you would like to configure the IP settings of this unit you may click the CfgIP button You can then turn off DHCP if it is not required or change the units IP Address Page 14 JTECH Communications Inc User Manual Master Controller IP Co nfigu ration Me E IMPORTANT If you cannot connect to the Master Controller you should set your PC s network card IP Address to be on the same subnet as the Master Controller For example if the Master Controller is set to 192 168 1 100 you should set your PC IP Address to 192 168 1 x where x is 1 255 ga NOTE Default password is the same as the maint password which should be left blank If you are happy with the IP settings highlight the unit in the IPDiscover program and click the Web button A browser window will open shortly displaying the login screen as shown below Welcome To JTECH Communications Inc Master Controller Windows Internet Explorer GO 7 E hts 192 168 100 234 00 250 NY 395 TITAN Master Controller Please enter your login information User name Password E Remember me JTECH Communications Inc bre COO O treet roteced node OF Ger JTECH Communications Inc Page 15 Master Controller User Manual 3 2 Logging In At the Login Screen you will be prompted to enter your details The default login details are Username maint Password leave blank Th
100. k handsets as those handsets provide their own word wrapping local to the handset pa NOTE When word wrapping is turned on the message number and character are not displayed at the beginning of the message Prompt for Start If this field is set to Yes when the message receives a message it will prompt to press the Start or Tick button to show the message Otherwise it will just show the message Allow Forced Escalation As discussed above in the Long Message Format section the Kirk phone user has the ability to force escalate using keys on the handset The functionality can be enabled or disabled using this field This setting applied to all messages coming into the Kirk gateway and would override all individual contact settings if set to No Allow Manual Alarm Control As discussed above in the Long Message Format section the Kirk phone user has the ability to clear alarms using keys on the handset The functionality can be enabled or disabled using this field This setting applied to all messages coming into the Kirk gateway and would override all individual contact settings if set to No Failed Attempt Retries This refers to the number of times the Master Controller will attempt to send the message to the handset before indicating the message as failed Time Between Retries The time seconds between retries Session Timeout When viewing messages this field refers to the time seconds the Master Controller wi
101. k the Ga Capture button followed by File gt Save As The display can be temporarily frozen using the Start and 5 buttons This is useful when the trace window is showing large amounts of data and you need to pause the display to look through the data ga NOTE When the display is frozen by clicking the Stop button data is still flowing through the port t is only the display that is frozen To clear the data shown in the window at any time click the at Clear button The ability to view communication data is also available for some gateways such as Kirk and Cisco This is done by clicking IE button next to the gateway when viewing the nterfaces gt Gateways screen It will not show protocol level data like the Port communications page does however it is still useful diagnostic tool 2101 go http 192 168 100 234 en Index asp v t X 18 Live Search r Favorites Master Controller D D mm Pager Safety Toos a Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients U Interfaces 7 Gateways Auto Resize Name Port Status Service q Ports ES Cisco Gateway Running Active Edit l a Gateways A Emai Running Active Si Edit Alarm Settings ES Kirk Gateway Running Active H K Edit A Site Survey A smartPage IP1 Running Active H B Edit k Setup ak Log Off So g 4 Gateways P Add New Niaz 7 lt TITAN JTECH WA Quick Create Create
102. ler via its physical Ports The data may be in formats such as RS232 RS485 TCP IP POCSAG or via modem In order to communicate with another device via its Ports Master Controller must first be told some basic information about the connection such as data speed bandwidth baud rate etc Click on Interfaces gt Ports to see the list of ports To edit the properties of a port click the E Edit link gt Master Controller Windows Internet Explorer loj x A F JE http 192 168 100 234 en Index asp hai t X BY Live Search z uy Favorites Master Controller fy D E mp Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients p e GG Name Type Gateways Protocol Communications Q ports Com1 RS 232 Genin Generic Input gt View Ret Al yy Gateways Com2 RS 232 gt View Q Edit oh Alarm Settings Com3 RS 232 3G Script Script gt View Gy Edit OB ste survey Com4 RS 232 485 p View Edt S a Pi IP Port gt View Seat tu i tee IP2 IP Port gt View Gi Edit ak Log Off 1P3 IP Port gt View Gy Edt P4 IP Port p View Q Edt Modem Data Modem gt View Sy Edit Transmitter Transmitter POCSAG Q Edit E AIN TITAN JTECH WA Quick Create Create New Fa Master Controller Done internet Protected Mode Off fa 100 5 There are four different port types available in a Master Controller 1 RS232 485 If data
103. lit Nearly every electronic device is susceptible to electromagnetic interference EMI if inadequately shielded designed or otherwise configured for electromagnetic compatibility Potentially Explosive Atmospheres Do not operate the Master Controller in any area with a potentially explosive atmosphere Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death Areas with potentially explosive atmospheres include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Areas with potentially explosive atmospheres are often but not always posted Blasting Caps and Areas To avoid possible interference with blasting operations do not use the Master Controller near electrical blasting caps in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions SELV TNV 3 warning The TITAN Telephone Router and Master Controller have been assessed as having TNV 3 and SELV circuits all non PSTN ports shall be connected to approved SELV circuits or an approved isolation unit shall be used PSTN Line Cord warning To comply with PSTN safety requirements the use of 26AWG line cords is recommended Page 4 JTECH Communications Inc User
104. ll need to have a Reporting license key installed Contact your place of purchase for this type of license key 2 The Master Controller will need to be connected to the LAN or Internet and have access through any firewalls to the Reporting server Server running Reporting Server Titan Master Controller Software ho LAN WAN INTERNE User generating reports via Reporting Web Client 5 12 2 Master Controller Settings 1 The only configuration that is required on the Master Controller is the Report Server IP Address and Port 2 Enter the details in the fields on the Settings gt IP Settings screen 3 Consult the Reporting Server Software User manual for details on configuration and report Paster Contenller Windows Internet Fuploree 5 xj Se g E bette 002 168 100 24 x RP 2 qa Pewortes j Maeter Contretier kp Go mn Bape ee Tobe ge Vershon 2 2 1 Usar maint Connected to 102 165 100 234 a Messaging q Recipients i AT riors EE p sens OO a mMerfaces eee _ 2 OS fommon Messages oat Mech a w Messaging FTP Server Enabled Ove Cho Time Ete SP iP setup DHCP Cieni Erestied re Ch E papay weg Drg Enabled Cs Cio a Be Licensing Syslog Output Enabled Cre Fro Temperature PWE Prefa AB neemeni i Ferrare Update TE hadrei uh Piriword P Maik Supponi Default Gateway i i s ab Log 0f DS Wo Fyni Serves Hga pena 192 168 100 3 Report Sa Fort 6544 a amp Eihera Dinb
105. ll wait for a key press before timing out Ack Session Timeout The number of seconds to wait for a key press while handset is in an MSF session and user has acknowledged the message by pressing 2 or 3 Session will be terminated by the application Handset will return to standby Complete Timeout Number of seconds after a message has been read that it will automatically deleted from the handsets message queue And the message system status set to Complete This only occurs if handset is not displaying messages standby Kirk CCFP IP Enter the IP Address of the KWS 600v3 system here JTECH Communications Inc Page 107 Master Controller User Manual Kirk CCFP Type Choose Kirk 600v3 in this field If you had a Kirk 6000 system you would choose Kirk 6000 here instead Essentially the interfaces are the same except the Kirk 6000 uses a different port 56003 as opposed to 23 CCFP Auth User Name Enter the User Name for the KWS 600v3 system in this field These are the same login details as used to login to the KWS 600v3 web configuration interface default username admin CCFP Auth Password Enter the Password for the KWS 600v3 system in this field These are the same login details as used to login to the KWS 600v3 web configuration interface default password ip1200 COBS Duress Recipient The KWS 600v3 system is compatible with the duress button on the 4000 series handsets When this button is pres
106. ller Internet Protected Mode Off var 100 5 Normal Beep Tone Some devices such as pagers and Kirk wireless handsets support beep tones sometimes also called sub addresses or beep codes A typical pager supports beep codes A D whilst a Kirk handset can support A P In summary these devices can provide different alerting patterns for each different beep code The beep code selected in this field will be sent to a device when a normal message is dispatched Priority Beep Tone The beep code selected in this field will be sent to a device when a priority message is being dispatched Messages can be flagged as a priority in a number of ways Some input protocols such as scope or email include priority information The New Message screen has a Priority Message button that can be clicked so that manually sent messages can be sent as priority Local ID Digits Every recipient in the Master Controller database must be assigned a Local ID This ID is a unique numeric code to distinguish recipients internally Incoming messages normally contain local ID information so that messages can be routed to the correct recipient This field adjusts the length of the local ID from 1 9 digits Maintenance Recipient This field is to define a recipient that will receive special messages generated by the system such as gateway faults communication errors and polling errors The table below shows the events which
107. lly send out messages via a particular gateway This tool is often used to the test coverage area of a paging transmitter This is accomplished by setting up the site survey function to send out a message to a pager every 15 seconds You can now walk around the site with the pager and ensure that messages are received correctly in all areas To administer this tool click Interfaces gt Site Survey Master Controller Windows Internet Explorer Ioj x JS http 192 168 100 234 en Index asp r x l E Live search plz i i 7 da a yy Favorites Master Controller gt B Cl dh pe Sity Te Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients ay Interfaces Tes EEE rors ee Gateways On i s Alarm Settings Message Site Survey o Site Survey i Every seconds 5 AR Setup Address 16 ab Log Off Gateway SmartPage E Message Type Alpha Page fa Priority Cyes No Start gt NY Se TITAN STE CHB wick create Create new z p You have unread messages Done internet Protected Mode off fa v R10 5 1 Inthe Message field enter the message that will appear on the receiving device 2 The Address field is where you enter the cap code cell phone number email address etc for the device you wish to contact 3 Choose the correct Gateway and Message Type using the drop down box
108. messages Select No to send out only one message no matter what the message length Max Count If you selected Yes to the Split option you can enter the maximum number of separate messages that will be dispatched Use 0 for unlimited If the gateway is setup as an input gateway you will see two extra fields named Local ID Lookup and Send Via These settings determine the how a valid incoming message is routed out of the Master Controller In the Send Via drop down box select the gateway you wish the incoming email to be sent out of Set Local ID Lookup to Yes if the incoming email should be scanned for a local ID so that the message can be delivered to the appropriate person If this is set to No Master Controller will assume that the incoming message contains the actual address of the recipient such as an email address pager cap code cell phone number etc When setting up this gateway advanced details will need to be configured Click the Advanced Settings button to administer these options Edit Email Gateway Windows Internet Explorer http 192 168 100 234 en EditcwEmail asp2id 4 Edit Email Gateway m Save amp New M Save amp Close Gateway Email Domain titan jtech com Input Settings Output Settings Size limit Subject format Message from aen Ignore sender domain Use DNS to deliver email Only accept from domains Add Remove Forward subject yes fONo Forward body yes No Forward sender
109. munications Inc User Manual Master Controller 3 The Baud Data bits Parity and Stop bit fields should be left to their default settings as shown above when connecting to a Cellular Router These settings determine the speed of connection between the Master Controller and the external modem Cellular Router 4 Click the MaME MERS8 55 button to save all changes and return to the previous screen 5 A gateway will now need to be created Click Interfaces gt Gateways To add a new gateway click the Add New button and this screen will be shown gt Edit Existing Gateway Windows Internet Explorer E http 192 168 100 234 en EditGateways0 1 aspid 10 Edit Existing Gateway W Save amp New Save amp Close Name Type Cellular Router Gateway enabled Character Set UTF 8 Default Port Input gateway Yes Output gateway Yes Split when max length exceeded Yes C No Local ID Lookup yes No Send via Email Advanced Settings b a e e 6 Give the gateway a useful name and select Cellular Router in the Type drop down box 7 The Character Set field determines the character set used when sending SMS messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 8 The Master Controller needs to know which Port it will be using for communication Using the drop down box select the Com port you configured above
110. n Sent Messages A AN Inbox Items 1 to 1 T Inbox 1 E Priority Received Status Thread From Message g Active Alerts E 07 27 13 May 2009 pe 3 maint Please come to the meeting now 4 Recipients a Interfaces ni Setu ines p ab Log Off Alman ae 0 of 1 selected Reply Delete Message s Refresh STE CHB wick create create new H E4 You have unread messages Done internet Protected Mode off fa 100 5 For example if you were logged in as maint and you manually sent a message to a recipients email address that message would appear on their computer as an email This recipient can answer your message by selecting reply typing a message and selecting send This message reply would then appear in your Inbox 1 When you have unread messages waiting in your nbox an alert in the bottom right corner will show You have unread messages as can be seen below A sound will also play through the computer speakers if the Unread messages sound notification tick box on the Inbox Screen is checked The number of unread messages will also be shown in brackets next to Inbox under the Messaging menu bar Page 38 JTECH Communications Inc User Manual Master Controller Master Controller Windows Internet Explorer 101 x z 4 X BF Live Search pr fe X A 7 Page Safety Tools v i go http 192 168 100 234 en Index asp iy Favorites Master Controller Version 2
111. n the COBS handsets alarm button tilt sensor pull cord they send through their RF location and the alarm type The ID of the LF beacons can be looked up to enhance messages generated from these alarms See the Edit LF Locations option below Edit DECT Locations This option allows configuration of the DECT base station lookup table to provide descriptions for each beacon This interface shall support 20 beacons 00 19 each with a maximum of 20 characters JTECH Communications Inc Page 117 Master Controller User Manual http 192 168 100 137 en EditKirkDECTLocations asp7id 6 Windows Internet Explorer E https 192 168 100 137 fen EditkirkDECTLocations asprid 6 Edit Kirk DECT Locations Base Number Base Station Description 0 Room 1 1 Room 2 fe Room 3 Waiting Room Toilet Rathroaner Done _ 1 fi zz FI le Internet Protected Mode OFF 100 a Edit LF Locations This option allows the editing of the LF Location lookup table to provide descriptions for each beacon This interface shall support 1025 beacons 0000 1024 each with a maximum of 20 characters The button shall be disabled if the Edit LF Location configuration is turned off http 192 163 100 137 en EditKirkLFLocations asp id 6 Windows Internet Explorer E bttps 192 168 100 137 fen EditKirkLFLocations asprid 6 Edit Kirk LF Locations Beacon Sumber LF Location Beacon Description 0 Ward 5 Room 1 1 Ward 5 Room 2
112. nc Page 101 Master Controller User Manual 5 9 Messaging to Kirk Wireless Server 600v3 System The Master Controller supports connection to Kirk 600v3 system making it possible to send messages to Kirk system handsets ga NOTE For a list of supported Kirk Systems and supported handsets see the Technical Specifications section of the Appendix 5 9 1 Setting up the System The Master Controller unit will need to have a Kirk 600 6000 license key installed Contact your place of purchase for this type of license key The Kirk 600v3 unit needs some configuration before messaging will function Connect the Eth1 port on the Kirk unit to your local network as shown below Kirk WTS 600v3 Titan Master Controller Ethernet Eth1 The default IP address of a KWS 600v3 system is 192 168 1 1 via the Eth1 port The default password is user admin password ip1200 Attempt to browse to the Kirk system by typing the IP address of the unit If the IP address is not known try 192 168 1 1 or 192 168 0 1 The PC you are trying to connect with will need to be on the same subnet as the Kirk system If you do not know the IP address of the Kirk unit you will need to reset the IP address back to default ga NOTE To reset the IP address of a Kirk 600v3 hold the reset button down for about 5 seconds then release The settings will be defaulted with DHCP enabled Then press the reset button again briefly to get it to change IP to 192 168
113. nctionality can be enabled disabled on an individual basis when creating or editing a recipient amp NOTE The callback extension can be made up of the DTMF characters and You can also use the comma character to act as a 1 second pause If the handset or user does not respond in a configured time by pressing the start key to read the message or if the handset if turned off then the message will be marked as failed 5 8 4 Sending a Message 1 Create a new contact Recipients gt Contacts gt Add New Page 100 JTECH Communications Inc User Manual Master Controller C Create New Contact Windows Internet Explorer E Ioj x http 192 168 100 234 en EditContact0 1 asp2id 0 i Create New Contact a OES r m 3 rl s Save amp Send Messa e cave amp New E Save amp Close Address SEP0001234567890 Send via Cisco Gateway E Local ID 8 P Auto Test Tone override None a Priority yes No Allow Force Escalation yes No Staff Allocation Yes No Allow Clear Alarm yes No 2 Give the contact a useful Name 3 Inthe Address field enter the handset number of the handset for the person you wish to contact The format is SEPXxxxxxxxxxxx and it is not case sensitive 4 Select the Cisco gateway in the Send Via drop down box 5 Finally click the button Type a test message and click Send After a short time the message will appear on the handset JTECH Communications I
114. nerated this message If there was no alarm the session ignores this key input Message is marked as Read if not already Press 1 to Confirm or 2 to Cancel amp NOTE This functionality can be enabled disabled on an individual basis when creating or editing a recipient e Press 7 to view previous message e Press 9 to view next message 5 11 4 Sending a Message 1 Create a new contact Recipients gt Contacts gt Add New Create New Contact Windows Internet Explorer http 192 168 100 234 en EditContact0 Laspid 0 Create New Contact Name Sams Handset Receiver type Address 2 Send via Spectralink Gateway Local ID A Tone override None Priority 5 do Allow Force Escalation ives No Staff Allocation BS Allow Clear Alarm Yes No 2 Give the contact a useful Name 3 Inthe Address field enter the handset tension number of the handset for the person you wish to contact 4 Select the Spectralink gateway in the Send Via drop down box 5 Finally click the ESEESE button Type a test message and click Send After a short time the message will appear on the handset Page 124 JTECH Communications Inc User Manual Master Controller 5 12 Reporting The Master Controller can send information on its messages and alarms to an external reporting engine where detailed and customizable reports can be generated 5 12 1 Setting up the System 1 The Master Controller unit wi
115. nk Modules Titan Master Controller Link OAI MOG Link TGA MCU FP LAN Ethernet Wireless Access Points 5 11 2 Master Controller Settings 1 A Port does not need to be configured in this example Upon creation of the gateway the Master Controller will set the Port with the correct settings 2 A gateway will need to be created Click Interfaces gt Gateways To add a new gateway click the lt P Add Mew button and this screen will be shown Add New Gateway Windows Internet Explorer http 192 168 100 234 en Editcateways0 L aspzid 0 Add New Gateway W Save amp New Name Spectralink Gateway Destination 192 168 100 201 Type SpectraLink X Gateway enabled ves No Character Set UTF 8 Default Fort IF bae PDD I intemet Protected Mode oi JTECH Communications Inc Page 121 Master Controller User Manual 3 Give the gateway a useful name and select Spectralink in the Type drop down box 4 The Character Set field determines the character set used when sending Spectralink messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 5 Master Controller needs to know which Port it will be using for communication Using the drop down box select the Com or P port depending on how the system has been set up If you choose IP an extra field is visible named Destination where t
116. nt If the SIM you are using requires a PIN enter it in the GSM PIN field The Use 16 bit encoding UCS2 field should be set to Yes if you are sending messages to international languages such as Chinese Japanese Korean etc For English this field can be left set to No and messages will 7 bit encoded The Validity field tells the SMS service provider how long to store a message before it is discarded even if the message has not been read E E un amp raca Click the MaMcteh S2253 button to save all changes and return to the previous screen JTECH Communications Inc User Manual Master Controller 5 7 3 Sending SMS 1 Create a new contact Recipients gt Contacts gt Add New Edit Existing Contact Windows Internet Explorer E http 192 168 100 234 en EditContact0 L asprid 10 Edit Existing Contact Name Receiver type Email Un Filtered Address Send vi SMS Gateway Local ID Auto Test Tone override None Priority Cyes No Allow Force Escalation f yes No Staff Allocation 7 Yes No Allow Clear Alarm i Yes No b PD I internet Protected Mode OFF 2 Inthe Address field enter the cell phone number of the person you wish to contact pa NOTE Cell phone numbers can be in international format leading 3 Select the SMS gateway in the Send Via drop down box 4 Set Receiver Type to Email Unfiltered 5 Finally click the KAERA ESLOESIH button Type a test message and click Send A
117. odem gateway that you created in the previous section Finally click the BEEE button Type a test message and click Send JTECH Communications Inc Page 91 Master Controller User Manual 5 7 SMS Short Message Service to Cell Phones using Cellular Router In conjunction with a TITAN Cellular Router Master Controller can send SMS messages directly to cell phones anywhere in the world The system can also receive SMS and route these messages out to the required recipients pager email or wireless telephony handset Titan Master Controller Titan Cellular Router Mobile Phones COM1 COM1 Titan Cellular Router 5 7 1 Setting up the System 1 The Master Controller unit will need to have a Cellular Router license key installed Contact your place of purchase for this type of license key 2 The two units need to be connected using a straight through RJ45 RJ45 cable such as the supplied blue cable Connect the Com1 on the TITAN Cellular Router to a spare Com port on the TITAN Master Controller 5 7 2 Master Controller Settings 1 First of all the Com port must be configured 2 Click Interfaces gt Ports and click the Sh edit link next to the Com port the Cellular Router is connected to Edit Existing Port Comi Windows Internet Explorer E http 192 168 100 234 en EditPort asp id 2 Edit Existing Port Com1 Save amp Close Baud Stop Bits Data Bits Flow Control Parity Page 92 JTECH Com
118. onnected Routing Groups Deliver Restrictions Create modify or remove an address space Snie Add fodityn Remove Connector scope f Entire organization Routing group T Allow messages to be relayed to these domains Cancel Apply Help 7 This will allow all emails sent to the TITAN jtech com domain to be automatically forwarded and processed by the Master Controller 8 Click OK to save the configuration and return to the Exchange System Manager E Exchange System Manager 7 O x pa File Action View Window Help e Am aR e JTECH Exchange H E Global Settings fj Recipients H a Administrative Groups ITECH zj yj Servers H E System Policies Routing Groups Ely TECH i Connectors Members Hia Folders H E Tools pe Last Modified titan SMTP Connector 14 05 2009 3 18 PM 9 The settings can now be tested in the same way as described in the previous section discussing Outlook Express Page 68 JTECH Communications Inc User Manual Master Controller 5 2 System with Alarm Inputs Connected to an Alarm Router The Master Controller can be connected to a TITAN Alarm Router for management of alarm inputs This allows any device to be monitored which can close open switch contacts or provide a voltage change when an action occurs A message can be dispatched to a recipient with a delay or escalation if required Titan Alarm Router Titan Master
119. otected Mode OF Page 28 JTECH Communications Inc User Manual Master Controller ga NOTE The Send Via drop down box contains a list of all Gateways configured on the Master Controller This setting determines how messages to this contact are routed After you have entered all the details click the EESSI button The new entry will now be shown on the contact screen Try sending a test message to the new contact by highlighting the row and pressing the btd Send Message to Selected button ga NOTE You can sort by Name or Local ID by clicking the column heading JTECH Communications Inc Page 29 Master Controller User Manual 3 11 Setting up Groups A Group is a collection of contacts users escalations or other groups This allows easy dispatch of messages to multiple recipients by selecting just one group To administer contacts click Recipients gt Groups Master Controller Windows Internet Explorer E 0 x ey 9 http 192 168 100 234 en Index asp gt x BF Live Search Pir D D O r Page Safety Toos q Favorites Master Controller Version 2 2 1 User maint Connected to 192 168 100 234 Messaging a ie Print List 4 Recipients i Find Recipients gt Go ah View All GG 2 Name Local ID Members Priority Contacts k Fire Alarm 4 5 Set 23 Groups Security Alarm 5 5 K Edit z Escalations 2 Users a Interfaces AR Setup
120. otocol IPv6 was designed as an evolutionary set of improvements to the current IP Version 4 The most obvious improvement in IPv6 over the IPv4 is that IP addresses are lengthened from 32 bits to 128 bits This extension anticipates considerable future growth of the Internet and provides relief for what was perceived as an impending shortage of network addresses Your Master Controller supports IPV6 for future compatibility This field is normally set to No e Syslog enabled Syslog is a simple way of performing logging of some of the Master Controller s activities This includes all messages processed when users log on off when a gateway goes up down or when certain settings are changed such as IP Settings The Master Controller will need a network connection and a Syslog server on the network in order to use this function If this function is required enter the IP Address of the Syslog server in the field below The supplied CD contains a freeware Syslog server that you can use to log these messages lt 2 Kiwi Syslog Daemon ersion 8 0 2 06 16 2006 09 28 19 Local Notice 192 168 100 159 Boardroom Ip Settings changed by maint 06 16 2006 09 28 19 Local Hotice 192 168 100 159 Boardroom syslog enabled by maint 06 16 2006 09 28 19 Local Info 192 168 100 159 Boardroom Logging to host 192 168 100 145 192 168 100 145 06 16 2006 16 2006 03 28 13 28 19 Local Into Info 192 168 100 153 168 100 159 Boardroom
121. r Version 2 2 1 User maint w Messaging Connected to 192 168 100 234 9 Recipients INT interfaces al Update Firmware E Common Messages Upload File 2 Messaging A m W Time Zone D P setup 4 Licensing Temperature 8 Backup Restore Version Time 2 Firmware Update ab Password ak Log Off i 3 tall gt NZ Se lt TITAN JTECH 4 Quick Create Create New x Master Controller bone P gt internet Protected a 100 1 The firmware file will usually be a cfw format file If the file has been zipped or sent via email extract or save the cfw file to your desktop 2 Click the Browse button and browse to the location of the saved file 3 Click Upload The file will be sent over the network to the Master Controller This may take several minutes depending on the speed of the connection between your PC and the Master Controller unit Page 48 JTECH Communications Inc User Manual Master Controller Upload File File name C firmware ctw File is being transferred please wait 4 Once the file has finished transferring the following message will be displayed Press OK to continue Windows Internet Explorer The file was successfully transferred Press OK then Install to update the firmware or Cancel to cancel the update 5 Press the nstal button to write the new firmware to the Master Controller unit Plea
122. re are some contacts created and working for messages to be sent to The scan string required to pass the above message through to a recipient would be as follows m K In words this means The message text includes everything up until the keyword and the keyword is included in the message Upper case K Then ignore anything until the end delimiter The message text sent to the recipient will be as follows JTECH Communications Inc Page 77 Master Controller User Manual 2007 08 01 13 21 Main Hall FIRE If the user just wanted the message text without the date and time the following scan string could be used 16m K This would ignore the first 16 characters and then send through the remaining portion of the text including the keyword i e Main Hall FIRE 5 4 2 More Examples Assume end delimiter of 13 in all cases Incoming string 666 FIRE Room1 East Wing lt CR gt Scan String p 3m4 End Result FIRE Room1 East Wing sent to locallD 666 Incoming string FIRE Room1 East Wing lt CR gt Scan String AKm4 End Result FIRE Room1 East Wing sent to whatever contact is setup against the keyword FIRE 5 4 3 Real World Example 1 Check the Port settings match that of the external system baud rate etc 2 Create the Generic Interface Gateway ll an 3 If you are using the incoming string to directly address a local ID p option in scan string then there is no need to create alarms and keywords F Edit Gener
123. rnally connected POCSAG transmitter is currently busy transmitting Keyed up Data Red Indicates POCSAG data activity IMPORTANT The Transmitter indicators will operate as described above if used with a TITAN Transmitter which uses PTT invert and Data non invert If these PTT or Data settings are changed to suit third party transmitters then these LED s may stay on permanently and flash off when there is activity Page 10 Modem Indicator Modem Yellow Indicates that the modem port is in use off hook RS232 RS485 Indicators TX Red Indicates transmit data activity on the RS232 RS485 ports RX Green Indicates receive data activity on the RS232 RS485 ports JTECH Communications Inc User Manual Master Controller 1 3 2 Connectors All the connectors are of RJ45 type 8 pin socket except for the modem connector which is a RJ12 type 4pin socket Pin numbers socket view viewed from the front of the unit 1 4 RJ45 RJ12 Transmitter Interface Connector The Master Controller allows the use of an external paging transmitter The transmitter socket is shown in the figure below Description i Unused Unused 3 eis 4 PTT Push To Talk Transmit active low input _ GND Ground 6 DATA Digital Data active high input Unused 8 Busy Carrier detect active low output RS232 Serial Port Connector COM 1 2 3 4 Pin No Name Dir Description 1 DSR RI IN_
124. rt IP1 Method TCF T Port Band Width LAN Listen on this port yes No Boe SS I internet Protected Mode oF Mq 3 Modem Your Master Controller contains an internal modem which can be used to dial out to a remote system using the TAP protocol The Baud Data bits Parity and Stop bit fields must match that of the other system that is being dialed If the Master Controller unit is being dialed for TAP in the Answer Rings field determines how many rings it takes before the Master Controller will pick up the line JTECH Communications Inc Page 25 Master Controller User Manual To ensure compliance with regulatory requirements the country that the Master Controller resides in must be selected in the Country field The Speaker option can be used to give an audible indication of line activity You will be able to hear the modem dialing answering calls and handshaking if this option is enabled Once the Save amp Close button settings are correct click the Edit Existing Port Modem Windows Internet Explorer http 192 168 100 234 en EditPort aspid 1 Edit Existing Port Modem Baud Answer Rings Data Bits Country Parity Speaker Stop Bits Doe sf T G internet Protectedmode off vg 100 gt 4 4 Transmitter This port will be used if the Master Controller is being connected directly to a paging transmitter If connecting to a standard JTECH transmitter
125. s virtually no current and appears not to be present on the line The latter state is known as the disabled state and can be initiated by a signal on a control pin on the line driver integrated circuit Therefore this allows Multi drop operation where up to 32 transmitters can be placed on the same line although only one can be active at any one time Each Multi drop terminal must have its own unique node address to avoid a conflict with other devices on the system The half duplex 2 wire data transmission line does not normally require any special termination However on long distance lines the leading and trailing edges of the data pulses will be much sharper if terminating resistors approximately equal the characteristic impedance of the line are fitted at the extreme ends These are typically between 50 to 150 ohms which in turn reduce the effect of reflection at the ends of the line Page 128 JTECH Communications Inc User Manual Master Controller 6 3 ASCII Character Set Col Dec Hex Char Coda le ae 5O Doe a so at in p I Eo Eo Eo bo Eo E Eb Bes Eee e eS Ba yp om be Fe A Boe OS O LU OLN WG om AT ee a Pe as b Fat pate ee NLR FE CEP tHE ee Se Fe roe ree ee oe i ee em ee es ee b uJ 8 nie i D a P 14 l ake b ai t 4 T 9 t T 1 rs tt ah 7 Lut _ ot Ss PN JTECH Communications Inc Page 129 Master Controller
126. se wait while the Firmware is being updated 79 6 After the firmware has been successfully installed you must restart the Master Controller for the new firmware to be loaded IMPORTANT You may also need to clear your browsers cache in order for new pages to be displayed properly in your browser JTECH Communications Inc Page 49 Master Controller User Manual 4 7 Database Tools All of the Master Controller settings including recipients port information gateway information and network information are stored in a database Once a system is configured and operating correctly it is a good idea to backup a database as part of the site s data recovery plan To manage this process click Setup gt Backup Restore gt Master Controller Windows Internet Explorer Oj x g http 192 168 100 234 en Index asp bi t X ay Live Search Sw Favorites Master Controller fy Bl mo Page Safetyy Tods Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients a Interfaces uT Back Up Restore AR Setup Common Messages Select Restore Location Bi Messaging amp Time Zone Restore From File Browse amp Pp Setup E Display Log fe Licensing Make Backup x Backup Size 104 00KB Restore DB 2 Temperature 8 Backup Restore 2 Firmware Update ab Password ak Log Off JTECH WA Quick Create Creat
127. sed a message can be generated and sent to the contact setup in the Recipient field COBS Duress Message The text in the Message field will be appended to the handset name For example let s assume a user Bob has been setup to receive all duress messages and the word Panic has been entered into the Message field When the duress button is pressed on Kirk handset 12 Bob will receive the message Handset 12 Panic Use DECT Location This feature applies to 4040 handsets only When the alarm button is pressed on the top of the 4040 handsets they send the location of their 5 closest base stations with the alarm duress information The ID of the base stations can be looked up to enhance messages generated from these alarms See the Edit DECT Locations option below Use LF Location COBS only This feature applies to COBS handsets only When an alarm is generated on the COBS handsets alarm button tilt sensor pull cord they send through their RF location and the alarm type The ID of the LF beacons can be looked up to enhance messages generated from these alarms See the Edit LF Locations option below Edit DECT Locations This option allows configuration of the DECT base station lookup table to provide descriptions for each beacon This interface shall support 20 beacons 00 19 each with a maximum of 20 characters Page 108 JTECH Communications Inc User Manual Master Controller http 192 168 100 1
128. select Standard Transmitter in this field If using a non Jtech transmitter select Custom If Custom is selected you will then be able to configure all properties of the transmitter Consult the documentation that came with your paging transmitter for more information on the required settings Once the settings are correct click im va f a S the MME SSS button Edit Existing Port Transmitter Windows Internet Explorer E http 192 168 100 234 en EditPort aspzid 1 Edit Existing Port Transmitter Presets Custom Carrier Detect Invert Yes No PTT Invert i Yes t No Carrier Detect c Yes i No Data Invert ves Mo Power Up Time ms 500 Doe I internet ProtectedMode Off 8 vg Page 26 JTECH Communications Inc User Manual Master Controller 3 9 Setting up Gateways Whilst the Ports screen explained above is used to configure basic information about the connection the Gateway screen is used to configure protocol specific settings A Gateway uses a Port to implement the various input and output messaging protocols upon Thus providing physical communications layer independence Each gateway is of a particular protocol type The gateway maybe either input output or both if the protocol supports concurrent sending and receiving e g SMS Email etc ga NOTE For a list of gateways that the Master Controller supports see the Technical Specifications section of the Appendix The Master Con
129. set or user does not respond in time by pressing the tick key to read the message or is out of range then the message is marked as failed e After pressing the tick key the user can scroll through the message e Press key 1 to acknowledge the call is being handled Message is marked as Acknowledged amp Read e Press key 2 to cancel the alarm that generated this message If there was no alarm then key input is ignored Message is marked as Read if not already NOTE This functionality can be enabled disabled on a per recipient basis or globally in the Kirk Gateway Advanced settings section e Press key 3 to immediately force escalate to the next recipient in the escalation If there is no escalation or if forced escalation is not allowed nothing happens pa NOTE This functionality can be enabled disabled on a per recipient basis or globally in the Kirk Gateway Advanced settings section e Press Dial to dial the call back number that was embedded in the message with the string Ext XXX Message Service Format The MSF II option enables tones that are available with newer Kirk DECT handsets and base stations For older Kirk products this must be set to MSF I MSF II Tone ID Description MSF I Tone ID Description Pattern 2 Tone 9 in PP Pattern 3 Tone 6 in PP Pattern 4 Tone 7 in PP A B o D o E Tone5inPP Fo Tone sin PP Go Tone Fin PP H Tone8in PP d Tone Sin PP 3 Vibrate Ton
130. ssage The text in this field will be sent to the chosen recipient if the alarm is activated Priority Choose Yes to send the message as a priority over other messages Reset Message The text in this field will be sent to the chosen recipient if the alarm is reset Allow Recipient To Clear Alarm The Master Controller can interface with wireless telephony systems such as Kirk Spectralink and Cisco If an alarm message is sent to one of these handsets the user has the ability to clear or acknowledge the alarm Select Yes in this field to enable this feature otherwise alarms can only be manually cleared on the Active Alarms screen pa NOTE Due to the interaction between certain alarm settings some combinations are not permitted to be saved to the Alarm Router These restrictions prevent undesired operation such as not being able to reset alarms or allowing the unit to perform other illogical operations The table below lists which settings are allowed to co exist on any single alarm input Latching Reset Latched Momentary Global Alarm Alarms Latch Reset Send resets State change Normally open Normally closed Page 72 JTECH Communications Inc User Manual Master Controller 9 Once you have finished configuring the alarm input click the changes and return to the main screen f r ae Master Controller Windows Internet Explorer il Go E http 192 168 100 234 en Index asp ioj xi a ES trix BF Liv
131. tected mode oF parl Long Message Format The Long Message Format field sets the mode of operation of messaging to Kirk DECT handsets When disabled the message will be sent directly to the handset but will be discarded if the handset receives another message or is used for a voice call When enabled handsets will be alerted with a new message notification and may then scroll through the message No further messages will be received until this message is cleared from the handset When the Long message option is set to Yes extended functionality is available e If the string Ext xxx is found in the message text the phone number field is set in the message sent to the handset with the xxx being the phone number This means that the user simply needs to press the dial key and this phone number or extension will be dialed see below Page 114 JTECH Communications Inc User Manual Master Controller NOTE The extension can be made up of the DTMF characters and You can also use the character to act as a one second pause e When a message is sent to the Kirk handset the user is prompted with New Message Press Tick e User presses tick A session MSF is established with the handset and the first page of the message is sent to the handset If the message is longer than can display on the screen e If handset or user does not respond in time by pressing the tick key to read the message or is out of ran
132. text and use it as part of the message Forward sender Incoming emails contain information about the sender Select Yes here to accept this information and use it as part of the message Input Settings C Ignore sender domain Forward subject yes No Forward body yes No Forward sender Yes No JTECH Communications Inc Page 61 Master Controller User Manual 5 1 3 Page 62 Master Controller Output Settings The Output Settings section will be visible if Output Gateway field was set to Yes on the previous screen Output gateway yes No Subject format When the Master Controller module sends an email message to a recipient the actual message will appear in the body of the email However this field is used to customize the subject line of the email as follows Standard text can be entered that will appear in the subject for every outgoing message Alternatively strings can be entered providing unique information for each email e a the message s target address e m the message text is inserted e n product name e t the type 0 for tone only 1 numeric 2 alpha 3 email etc is inserted as a digit e p the priority O for normal 1 for priority e b the beep code A through J is inserted as a character e s the sequence number of the message from this gateway e u the user name that generated the message otherwise System Use DNS to deliver email If Yes is selected email will be s
133. th TAP SMS Paging service providers and wide area pager carriers via its built in modem Titan Master Controller POCSAG Pagers Service Provider Modem Mobile Phones d Standard Analogue Phone Cable 5 6 1 Setting up the System 1 The Master Controller unit will need to have a TAP license key installed Contact your place of purchase for this type of license key 2 Run a standard RJ12 RJ12 phone cable from the Modem connector on the Master Controller to the analogue phone line that will be used for outgoing calls 5 6 2 Master Controller Settings 1 First of all the modem port must be configured 2 Click Interfaces gt Ports and click the Sh Edt link next to the Modem Port Edit Existing Port Modem Windows Internet Explorer http 192 168 100 234 en EditPort aspzid 1 Edit Existing Port Modem Baud 115200 Answer Rings 2 Data Bits 8 Country USA T Parity None Speaker on Cof Stop Bits 1 z rotected Mode Off JTECH Communications Inc Page 89 Master Controller User Manual 3 The Baud Data bits Parity and Stop bit fields can be left to their default settings as shown above These settings determine the speed of connection between the Master Controller hardware and its internal modem 4 To comply with local telecommunication regulations you must select the Country where the Master Controller unit is situated 5 The Master Controller contains a spe
134. the queue at any one time The order of messages is shown by the numbers across the top of the screen e If the string Ext xxx is found in the message text the phone number is saved in memory separately to the message For use with the callback option 5 see below amp NOTE The extension can be made up of the DTMF characters and You can also use the character to act as a one second pause e Press 1 to immediately Force Escalate to the next recipient in the escalation If there was no escalation or this escalation does not allow forced escalation nothing happens Press 1 to Confirm or 2 to Cancel NOTE This functionality can be enabled disabled on an individual basis when creating or editing a recipient e Press 2 or 3 to acknowledge the call is being handled The message remains on the handset Message status screen will be updated as Read amp Acknowledged and the escalation stopped if applicable Press 1 to Confirm or 2 to Cancel e Press 4 to delete the current message Press 1 to Confirm or 2 to Cancel e Press FCN 4 to delete all messages Press 1 to Confirm or 2 to Cancel e Press 5 to dial the call back number Send command to Spectralink system to switch handset keypad from application to PBX Send numbers to dial to the PBX Press 1 to Confirm or 2 to Cancel JTECH Communications Inc Page 123 Master Controller User Manual e Press 6 to Cancel the alarm that ge
135. the sole purpose of backing up the software and protecting your investment from loss or damage LIMITED WARRANTY With respect to the physical documentation and physical electronic circuitry enclosed herein JTECH warrants the same to be free of defects in materials and workmanship for a period of one year from the date of purchase In the event of notification within the warranty period of defects in material or workmanship JTECH will replace the defective diskettes documentation and electronic circuitry The remedy for breach of this warranty shall be limited to replacement and shall not encompass any other damages including but not limited to loss of profit and special incidental consequential or other similar claims JTECH specifically disclaims all other warranties expressed or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to defects in the documentation and electronic circuitry and the program license granted herein in particular and without limiting operation of the program license with respect to any particular application use or purpose COMPLIANCE NOTICES CE EUROPE JTECH declares under our sole responsibility that the product Master Controller to which this declaration relates is in conformity with the following standards and or other normative documents EN 55022 1994 A1 1995 A2 1997 EN 301 489 2 v1 3 1 2002 08 EN 301 489
136. tion attempts to Reporting Service have failed 2009 05 13 06 22 08 Notice No appropriate response from Modem pe 39 Common Messages 2009 05 13 06 23 09 Notice No appropriate response from Modem Ma Oe m z OB Messaging 2009 05 13 06 24 09 Notice No appropriate response from Modem Time Zone gt 2009 05 13 06 25 09 Notice No appropriate response from Modem IP Setup g 2009 05 13 06 26 09 Notice No appropriate response from Modem Display Log 2009 05 13 06 27 10 Notice No appropriate response from Modem fe Licensing 7 2009 05 13 06 28 10 Notice No appropriate response from Modem Temperature 2009 05 13 06 29 10 Notice No appropriate response from Modem 8 Backup Restore 2 Firmware Update Password 2009 05 13 06 30 10 Notice No appropriate response from Modem 2009 05 13 06 30 34 Logging in user maint 2009 05 13 06 30 58 Notice License modified by maint ak Log Off 2009 05 13 06 31 00 Logging out user maint 2009 05 13 06 31 11 Notice Starting SMS port script 2009 05 13 06 31 12 Swing Alarms Re establishing 0 input alarm bindings and 0 output alarm bindings 2009 05 13 06 31 13 Logging in user maint 2009 05 13 06 32 12 Notice No appropriate response from Modem 2009 05 13 06 33 08 Error Connection attempts to Reporting Service have failed 2009 05 13 06 33 12 Notice No appropriate respons
137. troller Edit Step Windows Internet Explorer E http 192 168 100 234 en EditEscalation03 asp7id 138sid 1 Edit Step m Save amp New After fo E Hours E E Minutes fo Seconds Internet Protected Mode Off 5 Click the MESELE button to return to the Edit Steps screen Edit Steps Windows Internet Explorer E http 192 168 100 234 en EditEscalationO2 asp7id 13 Edit Steps E p Fa z BoF a e a Save amp Send Message F Save amp Ne Save amp Close Escalation Open Fridge Door Add Edit Delete Please click on an escalation step to select it for editing 1 00H 01M 005 Bob Email 2 00H 02M 003 Bob Pager Po ET internet Protected Mode off Ya JTECH Communications Inc Page 43 Master Controller User Manual 6 Once you have finished adding recipients the Edit Steps screen will show all members and the time delay between each ga NOTE A maximum of 10 escalation steps are allowed 7 Click the MEIE button to return to the Escalations screen ga NOTE An escalation can be manually canceled by going to the Sent Items screen selecting the escalating message and pressing the End Escalations button Page 44 JTECH Communications Inc User Manual Master Controller 4 4 Setting up Common Messages Common messages are an easy way to store and quickly send messages that are frequently used on the New Message screen Master Controller Windows Internet
138. troller is essentially a messaging router it can take in any of the input protocols and send it out as any of the output protocols Click on Interfaces gt Gateways to see the list of gateways In the example below there are two gateways configured At any time a gateway can be individually started stopped deleted or edited by clicking the links next to each To create a new gateway click the qP Add Mew button Examples of how gateways are configured are outlined later in the Gateway Configuration Examples section later in this manual Master Controller Windows Internet Explorer 0 xi go http 192 168 100 234 en Index asp x Bz e Search Pir q Favorites Master Controller D A E Page Safety Toos Version 2 2 1 User maint Connected to 192 168 100 234 w Messaging 9 Recipients B i Interfaces oe Auto Resize Q Ports A Emai a Gateways A smartPage IP1 ah Alarm Settings Stoo ocete Mest stoo Delete N Edit aqad R Site Survey Ak Setup wires ao Loor 7 N e lt TITAN 2eme TE JTECH WA Quick Create Create New E Master Controller N A Internet Protected Mode Off Fa R10 5 JTECH Communications Inc Page 27 Master Controller User Manual 3 10 Setting up Contacts A contact is a person or device setup in the Master Controller database that can be sent messages To administer contacts click Recipients gt Contacts
139. veiesasunieientesntsemensssansauess 81 39 PORCSAG Paino OVErIP asiar ten cuvenecas tase tuaciesnecemnatresceceunene 82 Dee SEE UDNE SV SUC a eai E 82 55 2 Master Controller SCTE SS isrssrisiiisisoniss n 82 5 925 SmMmantPage E SENES serrr ortn aanne ENEN EE ERR EE E 84 S94 Sending a Message sriep iaai i AEA a EE 88 5 6 TAP Protocol using Dialup Modem sesesecececececececececececececececececesecesececececececececesesesececeseseses 89 S6 SCEUME UP NE SVS TEM enn a A A muenntoontyersenessianteeuse 89 56 2 Master Controller Settings scrrissioisiaciicesia renei enaa ai Reon 89 5 6 3 Sending a Message ecicvaneccoadsatocadassenvadenvsasnstoneussantanedavaccontassndenstegubaassdoadseaiannseneadeusevassanestoad 91 5 7 SMS Short Message Service to Cell Phones using Cellular Router ccsccsccsscescsscesceecenes 92 5 74 Senne UD ihe Syste pennae E EEEN TES 92 5 2 Master COME ONE oe CEI SS sppaececcacscereancoasanccouesueecbossauecoacensune aucune senuccaauauccuncenansonedancaeneeeons 92 Dele STNE SIV S aa E ons nnncioaovantsoesuattonontaaasavaeoueaantonsieesdeaactaaatnenteonsansatout 95 LA NRO CSIV IIE SM irera ccna cas aucuas oe guitars ccuioaenssanteaeene N 95 58 Messaging tO CISCO SVSTEIN sicreccsccavncscewacreincnedsectvewidesercccescawacs ecnsacsnenciaendeeeideawresuseadence euseieeds 97 581 SENE Up ME SyS TEN en nae EEN OEEO 97 58 2 Master Controller Settings age cecszcsic scuuch cca sieneteaedyane aa a Te ENEE ai 97 Ie yem ODE
140. way pa NOTE All alarms are by definition latching and must be cleared by some method A latching alarm in Master Controller is essentially the same as an Alarm except that is has the capability of being reset by another generic event A standard Alarm cannot be reset by another generic event and must be cleared by one of the 2 methods listed above e Recipient Select the contact that will receive the alarm message e Priority Select if message is high importance e Reset Message A message will be sent to the same contact when the alarm is reset e Allow Recipient to Clear Alarm If this alarm triggers a message to a 2 way capable device i e DECT or WiFi phone then that recipient then has the option of clearing the alarm Page 80 JTECH Communications Inc User Manual Master Controller 5 4 4 Generic Interface Hints e When entering non printing characters enter as nn ASCII decimal values i e a lt CR gt in the end delimiter field would be entered as 13 e Keywords are processed in order so in the below case the full keyword FIRE NOW EMERGENCY will trigger the top entry and FIRE NOW will trigger the lower entry If the keywords are entered in the opposite order then the FIRE NOW keyword is triggered regardless of which string comes in via the input Maybe useful for differentiating strings that have keywords at the end e Them type character can be used more than once For example a scan string may be 10m 3 9m 7
141. when sending Kirk messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 Page 113 JTECH Communications Inc Master Controller User Manual 4 Master Controller needs to know which Port it will be using for communication Using the drop down box select the Com port the Kirk unit is connected to 5 The Max Msg Length and Split when max length exceeded options are very useful to control long outgoing messages The Max Msg Length setting is the maximum number of characters that an outgoing message will be limited to use O for unlimited 6 Click the Advanced Settings button Edit Kirk Gateway Windows Internet Explorer http 192 158 100 234 en EditGWkirk asp id 11 Edit Kirk Gateway Gateway Kirk Long Message Format Yes No Message Service Format MSFI MEFII Save in Handset SIS yes No Alerting Pattern Continuous Priority Alerting Pattern Continuous Alert Timeout secs Display Timeout secs SIS only Format Message for Handset Prompt For Start Allow Forced Escalation Allow Manual Alarm Cancel Failed Attempt Retries Time Between Retries Session Timeout Ack Sess Timeout Complete Timeout COBS Duress Recipient COBS Duress Message Use DECT Location fives No Use LF Location COBS Only ves No Edit DECT Locations Edit LF Locations Save amp Back Dre o O O E O internet Pro
142. wired serial port or by a TCP IP connection The core of the Generic Interface gateway is the scan string The scan string determines the portions of the incoming text event that are considered to be important or relevant to route the message to a recipient An incoming event may contain the actual message text information about who is to receive the text or possibly just keywords that can be used to determine the recipient The scan string is made up of a sequence of commands that can be built up to define the action to be taken upon receipt of a valid message A command may be a Length command an Until command or a Match command A Length Command is of the form Type Digit s an Until Command is of the form Type Expression and a Match Command is of the form M Term s The Generic Interface is very flexible and consequently the scan string can be quite complex With experience the scan string may be configured to accept particularly sophisticated messages Type used in Length and Until Commands may be one of the following e denotes Ignore e mdenotes Include in message e pdenotes Local ID e P denotes Capcode e idenotes Alarm ID not included in message e denotes Alarm ID included in message e b denotes Beep Code Expression used in Until Commands may be one of the following e k denotes Keyword not included in message e K denotes Keyword included in message
143. y 11 An alarm can be manually cleared acknowledged by selecting the alarm and then clicking the of Clear larm button 12 The Detach Window link is a useful option as it allows the Active Alerts Screen to be detached If you have a dual monitor setup the detached window can be maximized on one screen while other programs can be opened in the other screen Page 74 JTECH Communications Inc User Manual Master Controller 5 3 PBX Paging with a TITAN Telephone Router Your Master Controller can seamlessly connect to the TITAN Telephone Router for paging over a PBX or standard analogue telephone line The Master Controller will act as the master whilst any number of Telephone Routers can be connected to the system as slaves 5 3 2 5 3 3 Ethernet Qoo OLANA WAN INTERNET gt oS PBX System Phones connected to PBX o Titan Master Controller Titan Telephone Router M Lines 1 2 3 S 2 wire analogue extensions Setting up the System Both the Master Controller unit and the Telephone Router will need to have a distributed mode license key installed Contact your place of purchase for this type of license key Consult the Telephone Router user manual for details on how to set up each unit for distributed mode The most important point is that the IP Address of the Master Controller must be entered into the Telephone Routers in its Distributed Mode Menu The units need to
144. y will need to be created To add a new gateway click the qP Add New button 4 Give the gateway a useful name and select Email in the Type drop down box Edit Existing Gateway Windows Internet Explorer http 192 168 100 234 en Editsateways0 1 asp id 4 Edit Existing Gateway m Save R New Save amp Close Name Email Type Email Gateway enabled yes No Character Set UTF 8 Default Input gateway Yes No Output gateway Yes No Max Msg Length 150 Split when max length exceeded yes O Local ID Lookup Yes YO No Send via omartPage E Internet Protected Mode Off The Character Set field determines the character set used when sending Email messages For more details on language support and code page settings contact your dealer or JTECH If in doubt please use the default character set UTF 8 Choose Yes for the Input Gateway and Output Gateway options If you are only sending or receiving emails select the appropriate option JTECH Communications Inc Page 59 Master Controller User Manual Page 60 The Max Length Split and Max Count options are very useful options to control outgoing email message length Max Length This setting refers to the maximum number of characters that an outgoing email message will be limited to Use 0 for unlimited Split If an outgoing email is greater than the Max Length setting you can select Yes to split the message up into multiple

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