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BlackBerry Tour 9630 Smartphone - 4.7.1 - User

1. edia shortcuts edia troubleshoot Oise EEE E SE E E E T RE ET BrOWSET hiasc E E A T E A E E E E E A aed ONSA AEE SEENA EE EE E EONA POIA EEEE A E EEA E TEE AA BrowsenbDookmMar KS cssecvsccyssscesezscceveaxeetevrccassaceosavesssszencostavveasessves ivyesstaststasvosscasnstsisvascasovdares ascousGiaesi sa cen ata E EEEE ENE E N Web feeds Browser options Browser security Browser pu SIs mrn A AE E A A A A EENE Browser NON GUT saina aa a a a a a a a a e a a a a aa a e les Browser troubleshootiN sssrin an iina E r EERTE E EEEE T E EES E NE E E E EEES SIEA SEES 62 68 72 72 74 74 76 76 77 77 78 79 79 79 79 80 80 81 82 83 83 85 88 91 93 95 96 97 BEET NE eal INP PRE E EE E AENA E E S A Tees tums eI ERS UR ea tena ea ET ice ola esau ae Re Serine date and ALI I uere en nR RE water erectenrrtred ete AE ertree tt ereretetteter tr R eee ter rrereerttterre Get the date and time from the wireless network automatically Change what appears on the display when your device is charging Change the clock face Display ASC OMA TITS ZOMG cas sczssssczs r rane ara oret re a ERa EAR e a E R aai aaa e EE easa aeaa e e Stes E E ra ESO Turn on bedside clock mode Set options for bedside clock mode Turion the alaimo a eh Aah cel Sa arcs ects sae eee ea en Da ae cles Dae so Den ts Sa ae at lets Silence the alarm Change alarm notification options Use the stopwatch a SEE thE tiM
2. AWN 105 User Guide 5 6 TA Click Edit Bookmark Change the web feed Click Accept File a web feed Du AWNS On a web page press the Menu key Click Bookmarks Highlight a web feed Press the Menu key Click Move Bookmark Click the new location Delete a web feed ORwWN gt On a web page press the Menu key Click Bookmarks Highlight a web feed Press the Menu key Click Delete Bookmark Browser options Change the default browser view NOURWNS On the Home screen click the Browser icon Press the Menu key Click Options Click General Properties Change the Default View field Press the Menu key Click Save Options Change the home page or start page Depending on your wireless service provider you might not be able to change the home page ORwWNS 106 On the Home screen click the Browser icon Press the Menu key Click Options Click Browser Configuration Perform any of the following actions Browser User Guide Browser 6 7 e In the Home Page Address field type a web address e Change the Start Page field Press the Menu key Click Save Options Change JavaScript options DUN In the browser press the Menu key Click Options Click Browser Configuration Select any of the following check boxes e Support JavaScript e Allow JavaScript popups e Terminate slow running scripts Press the Menu key Click Save Options Change options for
3. Form a word 1 Click each letter in the word 2 Perform any of the following actions e To submit a word press the Enter key e To deselect a letter click the letter again e To deselect all the letters press the Escape key Word Mole game scoring Word length Form longer words to gain more points and vegetable bonus letters Letter usage Use less common letters to gain more points Speed Complete the level as quickly as possible to gain more points Water bonus letters Use water bonus letters in a word to fill the watering can Watering can Fill the watering can to grow vegetable bonus letters Vegetable bonus letters 254 User Guide Word Mole game Use vegetable bonus letters in a word to gain bonus points To gain even more bonus points use multiple vegetable bonus letters in a single word Star bonus letters Use star bonus letters in a word to gain bonus points Time bonus letters Use time bonus letters in a word to gain bonus time Adjust the volume e To increase the volume press the Volume Up key e To decrease the volume press the Volume Down key Single player games Turn on tutorial mode 1 During a game press the Menu key 2 Click Game Options 3 Click General 4 Select the check box beside Show Tutorial Tips 5 Click OK Save a game You can save up to four games at one time During a game press the Menu key Click Save Game If necessary click a game to ov
4. 5 Complete the instructions on the screen View the amount of available memory 1 On the Home screen or in a folder click the Options icon 2 Click Memory About file encryption File encryption is designed to protect the data that you store in the BlackBerry device memory and on a media card that can be inserted in your device You can encrypt the files in the device memory and on your media card using an encryption key that your device generates a device password or both If you encrypt the files using an encryption key that your device generates you can only access the files on your media card when the media card is inserted in your device If you encrypt the files using a device password you can access the files on your media card in any device that you insert your media card into as long as you know the password for the device Encrypt the files in the device memory and on a media card 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Perform one of the following actions e Toencrypt files using an encryption key that your device generates change the Encryption Mode field to Device e To encrypt files using a device password change the Encryption Mode field to Security Password 95 User Guide Media e To encrypt files using an encryption key and a device password change the Encryption Mode field to Security Password amp Device 4 Change the Encrypt Media Files field to Yes 5
5. BlackBerry BlackBerry Tour 9630 Smartphone Version 4 7 1 User Guide To find the latest user guides visit www blackberry com docs smartphones SWDT615806 615806 0629105749 001 Contents Shortcuts BlackBerry basics shortcuts Phone shortcuts eects lS Sees Geet a teas ask xe baael E O a net Se dearest RR Message shortcuts Attachment shortcuts Gamera amd Videocamera SNOrtTCUTS siasatna ir o R qsasataads EE a e Naaa EEEE sasesatccds EREE aE Eaa STE EEE ESAO R E E ASEO ESEESE ERNES Media shortcuts Browser shortcuts Calendar shortcuts Typing shortcuts Search shortcuts Map shortcuts Voice mail Speed dial ON e SUNG EEA EAEE EAA EEEE EEE EAEE ENAERE OTEA EA EENE AE Conference calls Call logs EETA T ae AEE EET EAE E EAA EE EEEE AEAEE E EAE AE E Call forwarding Smart dialing TTY support Multiple phone UMBES seiieameiseni ina REAA REE ENE E Ea I E T E E E EEEE E Phone options Phone shortcuts PROME TOU DISSIO GHIA sssr a a a E eee EA E EENS PSS SN OG EEE etc ye TOEA A EA AA Psd E NEA AIEA E A EN A AEA A S A TEA AREE E VESE el oe E E REEE EE EEEE EEE SEE ATENEA E SEEE E EEES Email messages PIN messages SMS text messages MMS message Sinana n RE E RAAR E A EEEN E E T EE T N NTE Message list options Message shortcuts Sa MESSAGES EE E A E E EEA EAAS E E PGP protected esse Ges nran iaa en a ERE aE evan cease db sc
6. Note If you type more than one word in the Text or Name field only items that contain all the words appear To stop a search press the Escape key Search for contacts in your organization s address book To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator In the contact list press the Menu key Click Lookup Type part or all of a contact name Press the Enter key AWN Manage contact lookup results 1 Inthe contact lookup results highlight a contact 2 Press the Menu key 3 Perform one of the following actions e To add a contact to your contact list click Add to Contacts e To add all the contacts click Add All to Contacts e To view information for a contact click View e To delete a contact from the contact lookup results click Delete e To delete the contact lookup results click Delete Lookup e To start a new contact lookup click Lookup 170 User Guide Search Search shortcuts e To search for a contact in a list of contacts type the contact name or initials separated by a space e To search for text in a message press S e To search for text in an attachment or on a web page press F To search for text in a presentation you must view the presentation in text view or in text and slide view Press F 171 User Guide Synchronization Synchroniza
7. Perform one of the following actions e To send a picture file click Send Share Click a message type e To send an audio or video file click the send option for a message type an o Rename a paired Bluetooth enabled device On the Home screen or in a folder click the Options icon Click Bluetooth Highlight a paired Bluetooth enabled device Press the Menu key Click Device Properties In the Device Name field change the name for the Bluetooth enabled device Press the Menu key Click Save ONAN RWN gt Delete a paired Bluetooth enabled device To perform this task your BlackBerry device must not be connected to the Bluetooth device On the Home screen or in a folder click the Options icon Click Bluetooth Highlight a Bluetooth enabled device Press the Menu key Click Delete Device ORWN gt Bluetooth technology options Prevent your device from sharing contacts with Bluetooth enabled devices On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Change the Contacts Transfer field Press the Menu key Click Save NOURWN gt To share contacts with Bluetooth enabled devices again change the Contacts Transfer field to All Entries 179 User Guide Bluetooth technology Restrict outgoing calls On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Set the
8. User Guide Media 4 Press the Menu key 5 Click Download Ring Tones Related topics Legal notice 262 Download a Home screen background Depending on your wireless service plan this feature might not be supported On the Home screen click the Media icon Click Pictures Click a category Press the Menu key Click Download Images nawy Playing media files and recording voice notes Play a media file On the Home screen click the Media icon Click a media type If necessary click a category Click a media file Click Play ORwWN gt Note To view other songs or videos while playing a song or video press the Menu key Click Music Library or Video Library To stop playing a media file click the stop icon Related topics Delete a media file 91 Transfer a file between your device and your computer using the Roxio Media Manager 83 Play a media file on a web page 1 On a web page click a media file 2 Click Open Shuffle songs 1 On the Home screen click the Media icon 2 Click Music 3 Perform one of the following actions e To shuffle all your songs click Shuffle Songs 85 User Guide e To shuffle all the songs in a category or a playlist click a category or playlist Press the Menu key Click Shuffle To stop shuffling songs press the Menu key Click Shuffle Pause a media file When playing a song video or voice note click the pause icon To resume playing the song video
9. Click Fetch Certificates Press the Menu key Click Options Change the Prompt for Label field to No Press the Menu key 10 Click Save OMNAARWN gt When you add a certificate your BlackBerry device uses the certificate subject as the name for the certificate 228 Security User Guide Security Turn off the fetch status prompt that appears when you add a certificate to the key store ONDUN 9 10 On the Home screen click the Options icon Click Security Options Click Certificates Press the Menu key Click Fetch Certificates Press the Menu key Click Options Perform one of the following actions e To download the revocation status of a certificate when you add it to the key store change the Fetch Status field to Yes e To add a certificate to the key store without downloading the revocation status change the Fetch Status field to No Press the Menu key Click Save Certificate shortcuts To view the certificate issuer press the Space key To view the properties of a certificate press the Enter key To view the security level of a certificate press the Alt key and L To view the serial number of a certificate press the Alt key and S To view certificates for certificate authorities press the Alt key and C To view personal certificates and certificates for other people press the Alt key and E To view personal certificates press the Alt key and P To view certificates for other
10. Click Save Phone shortcuts To change your ring tone in the phone application press the Menu key Click Set Ring Tone To check your voice mail press and hold 1 To send an incoming call to voice mail when your BlackBerry device is inserted in a holster press and hold the Volume Down key To set up speed dial for a contact on the Home screen or in the phone application press and hold the key that you would like to assign speed dial to To add an extension to a phone number press the Alt key and the X key Type the extension number To type a letter in a phone number field press the Alt key and the letter key To insert a plus sign when typing a phone number press the O key To turn on the speakerphone during a call press the Speakerphone key To turn off the speakerphone during a call press the Speakerphone key again If you are using a wireless headset to stop listening to a call with the headset press the Speakerphone key To listen to a call using the wireless headset again press the Speakerphone key again If you have multiple phone numbers associated with your device to switch phone numbers in the phone application click your active phone number Click a phone number 29 User Guide Phone Phone troubleshooting cannot make or receive calls Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that your wireless service
11. Green You are in a wireless coverage area Blue 143 User Guide Notifications Your device is connected to a Bluetooth enabled device Red A new message has arrived and your selected sound profile is set to notify you using the LED If you are using your device with a smart card your device is accessing data on the smart card Amber The battery power level for your device is low Turn off Bluetooth connection notification On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Change the LED Connection Indicator field to Off Press the Menu key Click Save NOURWN gt To turn on Bluetooth connection notification again change the LED Connection Indicator field to On Turn on LED notification for wireless coverage On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the LED Coverage Indicator field to On Press the Menu key Click Save OoaRwWN gt When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification set the LED Coverage Indicator field to Off 144 User Guide Notifications Notifications troubleshooting My device is vibrating more times than expected For calls the number of times that the BlackBerry device vibrates is not determined by the number of vibrations that you set in your sound profile The devi
12. United Kingdom Published in Canada 264 IAL DAMAGES INCLUDING FITS OR BUSINESS INTERRUPTION H H DAMAGE is list of conditions and the following disclaimer in the nor the names of their contributors may be used to endorse ORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES ERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE NTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR OWEVER CAUSED AND ON ANY THEORY OF LIABILITY EGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE
13. 256 User Guide To set bonuses for a game set the Bonuses field 3 Click OK Change your screen name On the Multiplayer Game Setup screen click your screen name Click Change Screen Name Type a new screen name Press the Enter key AWN Chat with other players 1 On the Multiplayer Game Setup screen in the Chat field type a message 2 Press the Enter key Check the stats for a player 1 On the Multiplayer Game Setup screen click a player 2 Click Show Stats Remove a player To perform this task you must be the game organizer 1 On the Multiplayer Game Setup screen click a player 2 Click Remove Player Word Mole game troubleshooting cannot connect to a multiplayer game Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Ifyou are the game organizer try resending the invitation e Ifyou are a game participant try accepting the invitation again e Ifyou are a game participant verify that the game organizer did not exit the multiplayer game Some words that submit are not recognized Word Mole game Some less common words might not be in the dictionary on your BlackBerry device Try submitting more commonly used words 257 User Guide Glossary Glossary ADN An abbreviated dialing number ADN is a short telephone number such as 911 or 112 that is used to reach public services APN access point name BCC bl
14. Add a pause or a wait to a phone number 120 Change your ring tone 141 Answer a second call Depending on your wireless service provider and wireless network this feature might not be supported 1 During a call press the Menu key 2 Perform one of the following actions e To answer the incoming call and place the current call on hold click Answer Hold Current e To answer the incoming call and end the current call click Answer Drop Current To return to the first call press the Menu key Click Swap or Flash Mute a call During a call press the Mute key on the top of your device To turn off mute press the Mute key again User Guide Phone Turn on the speakerphone During a call press the Speakerphone key on the keyboard Do not hold the BlackBerry device near your ear while you use the speakerphone Hearing damage can occur For more information see the Safety and Product Information booklet for your device To turn off the speakerphone press the Speakerphone key again Related topics Bluetooth technology 177 Dial an extension 1 Press the X key 2 Type the extension number Switch applications during a call 1 During a call press the Menu key 2 Click Home Screen Note If you switch to a different application and you want to end the call press the End key Make a call when your device is locked To perform this task you must turn on dialing from the Lock screen 1 From the Lock screen
15. For more information contact your administrator 1 On the Home screen or in a folder highlight a third party application 2 Press the Menu key 3 Click Delete Receive a device password prompt before you add an application To perform this task you must have set a BlackBerry device password On the Home screen or in a folder click the Options icon Click Password Change the Prompt on application install field to Yes Press the Menu key Click Save nawn View the size of an application database On the Home screen or in a folder click the Options icon Click Status Press the Menu key Click Database Sizes RWNS Check for application updates You can use the application center to check for updates for a select number of applications that are hosted by your wireless service provider In the application center perform one of the following actions e To check for application updates manually click Refresh e To check for application updates automatically press the Menu key Click Auto Refresh List About updating the BlackBerry Device Software You might want to update your BlackBerry Device Software for one of the following reasons 201 User Guide Applications e to access new applications and features e to resolve a technical issue e your wireless service provider requires that you update the BlackBerry Device Software The duration of the update process can range from 15 minutes to 2 hours
16. If you create multiple email message filters that could apply to the same email message you must decide which one should be applied first by placing that filter higher in the list 39 User Guide Messages Create an email message filter To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information On the Home screen click the Messages icon Press the Menu key Click Options Click Email Filters Press the Menu key Click New Type a name for the email message filter Set the email message filter options Press the Menu key 10 Click Save OMNDANRAWNS Create an email message filter based on a contact or subject On the Home screen click the Messages icon Highlight an email message Press the Menu key Click Filter Sender or Filter Subject Type a name for the email message filter Set the email message filter options Press the Menu key Click Save ON AM RWN SD Options for email message filters From Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages Separate multiple contacts or email addresses with a semicolon To specify that the email message filter s
17. Press the Menu key 6 Click Save To stop encrypting the files in the device memory and on a media card change the Encryption Mode field to None Related topics Set a device password 216 Turn off media card support When you turn off media card support your BlackBerry device cannot access the files on your media card On the Home screen or in a folder click the Options icon Click Memory Change the Media Card Support field to Off Press the Menu key Click Save ORwWN gt Turn off mass storage mode On the Home screen or in a folder click the Options icon Click Memory Change the Mass Storage Mode Support field to Off Press the Menu key Click Save OaRwWN gt Turn off the prompt for mass storage mode On the Home screen or in a folder click the Options icon Click Memory Change the Auto Enable Mass Storage Mode When Connected field to Yes or No Press the Menu key Click Save Oe wn gt Media shortcuts e To pause a song or video press the Mute key To resume playing a video or song press the Mute key again e To play the next song in a category press N e To play the previous song in a category press P e To play the next song in a playlist press and hold the Volume Up key e To play the previous song in a playlist press and hold the Volume Down key 96 User Guide Media e To turn on the audio boost feature to amplify the volume for songs ring tones and videos press the Volum
18. User Guide Phone Turn off voice prompts After you say a command you might be prompted for further information or clarification You can turn off voice prompts using a voice command 1 In the voice dialing application wait for the sound 2 Say Turn prompts off To turn on voice prompts again say Turn prompts on Set playback options for voice dialing After you say the phone number or contact that you want to call your BlackBerry device plays your choice back for you You can set different playback options 1 On the Home screen or in a folder click the Options icon 2 Click Voice Dialing 3 Perform any of the following actions e To turn off playback for phone numbers set the Digit Playback field to Disabled e To turn off playback for contacts set the Name Playback field to Disabled e To set how quickly playback for contacts occurs set the Name Playback Speed field e Toset the playback volume for contacts set the Name Playback Volume field 4 Press the Menu key 5 Click Save Set the matching sensitivity level for voice commands 1 On the Home screen or in a folder click the Options icon Click Voice Dialing 3 Perform one of the following actions e To increase matches set the Sensitivity field closer to Reject Less e To reduce the number of incorrect matches set the Sensitivity field closer to Reject More 4 Press the Menu key 5 Click Save Improve voice recognition of numbers On the
19. View messages in a specific folder 37 69 User Guide Messages Some messages no longer appear on my device If your BlackBerry application memory is full or you have more than 65 000 email PIN SMS text and MMS messages your device deletes the oldest messages from a message list Your device does not delete saved messages If wireless email reconciliation is turned on and in the message options the Delete On field is set to Mailbox amp Handheld email messages that you delete in the email application on your computer are also deleted from your device A message or attachment does not appear or is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment press the Menu key Click More or More All e Ifyou are downloading an attachment cancel the download and wait for a short period of time Try downloading the attachment again HTML email messages do not appear correctly Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e Try downloading external pictures Press the Menu key Click Get Images e Try viewing your message in plain text Press the Menu key Click Get Plain Text Some email message folders appear dimmed If you cannot forward email messages from an
20. during a conversation press the Menu key 2 Click End Conversation Availability Change your availability status If you change your availability status to Unavailable you receive BlackBerry Messenger messages but you are not notified In BlackBerry Messenger on the Contact list screen press the Menu key Click Edit My Info Click a status If necessary type a message that contacts can see when they view your contact information Click Save awyn Change your display name 1 On the Home screen in the Instant Messaging folder click the BlackBerry Messenger icon 2 On the contact list screen press the Menu key 3 Click Edit My Info 4 Type a display name 5 Click Save Show when you are on the phone 1 In BlackBerry Messenger on the Contact list screen press the Menu key 2 Click Options 3 Change the Allow On The Phone presence status field to Yes To stop showing when you are on the phone change the Allow On The Phone presence status field to No 198 User Guide Show when you are listening to an audio file 1 In BlackBerry Messenger on the Contact list screen press the Menu key 2 Click Options 3 Change the Allow Now Playing presence status field to Yes To stop showing when you are listening to an audio file change the Allow Now Playing presence status field to No Receive notification when a contact becomes available 1 In BlackBerry Messenger on the Contact list screen h
21. in the browser press S Navigate a web page To move up a screen press the Shift key and the Space key To move down a screen press the Space key To move to the top of a web page press T To move to the bottom of a web page press B To insert a slash mark in the web address field press the Shift key and the Space key 0 follow a link highlight or pause on the link Press the Enter key 113 User Guide Browser Browser troubleshooting No browser is available on my device Depending on your wireless service plan this feature might not be supported Verify that your BlackBerry device is connected to the wireless network cannot set up automatic synchronization for bookmarks When you add a bookmark you can only set the Auto Synchronize and Start Time fields if content protection is turned off Related topics Protect your device data 221 cannot play a song or video on a web page Your BlackBerry device might not support the size or file format of the song or video file receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers you cannot stream songs or videos with the browser configuration that you are using If you switch to the WAP Browser extra fees might apply For more information contact your wireless service provider or administrator To stop receiving this prompt in the browser options click General Properties Clear the Prompt Before
22. or voice note click the play icon Fast forward or rewind a media file 1 When playing a media file click the progress bar 2 Roll the trackball to the right or left 3 Click the trackball Play the next or previous song When playing a song click the next or previous icon Search for a media file On the Home screen click the Media icon Click a media type If necessary click a category AWN Record a voice note On the Home screen click the Media icon Click the Voice Notes icon Click the record icon Perform any of the following actions e To pause recording click the pause icon To resume recording click the record icon e To stop recording click the pause icon Click the stop icon AWN Adjust the volume e To increase the volume press the Volume Up key e To decrease the volume press the Volume Down key 86 In the Find field type part or all of a name for a song ring tone video picture or voice note Media User Guide Media Amplify the volume using the audio boost feature Depending on your BlackBerry device model this feature might not be supported The audio boost feature allows you to amplify the volume for songs ring tones and videos On the Home screen click the Media icon Press the Menu key Click Options Change the Audio Boost field to On Read the warning on the screen and if you wish to proceed click Yes Press the Menu key Click Save NOURWNS Improve
23. 109 User Guide Browser About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry device sends and receives over the Internet through a WAP gateway Communication between your device and the WAP gateway is encrypted using WTLS Communication between the WAP gateway and content servers is encrypted using TLS or SSL Manage browser security On the Home screen or in a folder click the Options icon Click Security Options Click TLS or WTLS Set the security options Press the Menu key Click Save Du AWN TLS options TLS Default Specify the type of TLS or SSL connection that your browser uses for HTTP connections To use a direct TLS or SSL connection change this field to Handheld To use Triple DES and TLS or SSL change this field to Proxy Allow HTTPS Redirections Specify whether a prompt appears before a secure web page redirects your browser to another web page Protocol Specify the protocol that your BlackBerry device uses for TLS connections between the browser and content servers Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using 128 bit encryption To accept and send only data that is encrypted using 128 bit encryption change this field to Strong Only To accept and send data that is encrypted using 128 bit encryption or 56 bit encryption change this field to Allow Weak Allow FIPS Algorithms Only Specify
24. Application gt Click OK e To delete sensitive data for all applications click Clean Now OaRWN gt View the icon for the memory cleaning application on the Home screen On the Home screen or in a folder click the Options icon Click Security Options Click Memory Cleaning Change the Show Icon on Home Screen field to Yes Press the Menu key Click Save AuUAWNS Certificates Certificate basics Download a certificate from an LDAP certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Press the Menu key Click Fetch Certificates Specify the search criteria Press the Menu key NOUAWNS 223 User Guide Security 8 Click Search 9 Click a certificate 10 Click Add Certificate to Key Store View properties for a certificate On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Click a certificate AWN gt Certificate properties Revocation Status This field displays the revocation status of the certificate at a specified date and time Trust Status This field displays the trust status of the certificate chain A certificate can be explicitly trusted the certificate itself is trusted implicitly trusted the root certificate in the certificate chain is trusted on your BlackBerry device or not trusted the certificate is not explicitly trusted and the root certificate
25. Click Options Click Email Settings If necessary change the Message Services field Change the Enable HTML Email field to No Press the Menu key Click Save Stop loading pictures in HTML email messages By default your BlackBerry device automatically downloads and displays inline pictures that are embedded in HTML email messages ONDAN On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Change the Download Images Automatically field to No Press the Menu key Click Save To view pictures in an HTML email message press the Menu key Click Get Images Hide filed email messages 1 2 On the Home screen click the Messages icon Press the Menu key 43 User Guide Click Options Click General Options Change the Hide Filed Messages field to Yes Press the Menu key Click Save NOOR WwW Receive only the first section of long email messages On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Change the Auto More field to No Press the Menu key Click Save NOuURWN gt To download more of an email message press the Menu key Click More or More All Change the email address that you use to send messages or meeting invitations On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services
26. Device Software If you update your BlackBerry Device Software your BlackBerry device deletes the previous version of the software after 30 days To increase the amount of application memory on your device you can remove the previous version manually On the Home screen or in a folder click the Options icon Click Advanced Options Click Wireless Upgrade Click Previous upgrade succeeded Press the Menu key Click Delete Downgrade Data Qu ARWNS Application troubleshooting cannot add update or return to the previous version of an application Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that your device has enough memory to add or update the application My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions 203 User Guide Wireless network coverage Wireless network coverage Find information about wireless coverage indicators Your BlackBerry device uses various indicators to indicate the current wireless coverage level For more information about wireless coverage indicators see the printed documentation that came with your device Turn off a wireless connection You should turn off wireless connections in certain places such as on an airplane or in a hospital For more information see the safety and product information booklet for your BlackBerry dev
27. E EEE A EE E AAA TE 198 APICI LIONS oera eN E E E aR aa E eR eR GO E E R EA amen uN 200 Switch applications 200 Add update or return to the previous version of an application using the application center 200 Add an application 200 VIEW Properties FOR an applicatio meneen nenn Ena EEE NEE NE E EE E N EE AE NRR 200 Delete a third party application 201 Receive a device password prompt before you add an application 201 WieW the SiZe OF aln ap PliGatlOM data DASE aaa a EE ESAE E eN EEEE NNSA Eaa TA ETS E ERATO EEEa oes 201 Check forapplication updates csss acsc cosscsssnssuesseseas osyerousveanees ivcsdeabonesdusseoechsoesbenscsvavaqeetsestensousesaces asensecgasvetencayeafheshiiaesnovazeed ensqnsashossiunesouadtcedtooygbeehsastinontonnosei iveconsbenedbe 201 About updating the BlackBerry Device Software 201 Prerequisites Updating the BlackBerry Device Software over the wireless network s 202 Update the BlackBerry Device Sor Wate sss lt ssc cisccedtstsssassae astosesscazzssssaseeasecesseecasessaxscossaase3iasgvasseezsayscanucataystvasasegoausetssdsoalsteasssstesssossas ease ESTE SEES RESTEN IA IEE EEAS i as 202 Return to the previous version of the BlackBerry Device Software 203 Delete the previous version of the BlackBerry Device Software 203 Application troubleshooting 203 Wales NENON COVEI E oaia a E A A EETA E Dace Sp RT T E E A A Oe 204 Find information about Wireless covetiage INdiCa tO iSeries i ERR R E ERE 204 Turn off a wireless co
28. Home screen or in a folder click the Options icon 2 Click Language 3 Change the Name Display field 158 User Guide Language 4 Press the Menu key 5 Click Save Language troubleshooting Some characters do not appear correctly on my device The BlackBerry Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters For more information contact your wireless service provider or administrator 159 User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions Set the brightness of the backlighting On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Backlight Brightness field Press the Menu key Click Save nawy Set how long backlighting remains on On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Backlight Timeout field Press the Menu key Click Save ORwWN gt Stop backlighting from dimming automatically On the Home screen or in a folder click the Options icon Click Screen Keyboard Change the Automatically Dim Backlight field to Off Press the Menu key Click Save OaRWN gt Display options Use a picture as the Home screen background 1 On the Home scree
29. Home screen or in a folder click the Options icon Click Voice Dialing Press the Menu key Click Adapt Digits Complete the instructions on the screen ORwWN gt 20 User Guide Phone Conference calls Make a conference call If your BlackBerry device is connected to a CDMA network you cannot join more than two contacts to a conference call During a call press the Menu key Click Add Participant Type a phone number or highlight a contact Press the Send key During the second call press the Send key to join your first contact to the conference call To join another contact to the call repeat steps 1 to 5 Du AWNS Create a phone number link for a conference call 1 Type a phone number for the conference call bridge 2 Type X and the access code Leave a conference call Depending on your wireless service provider this feature might not be supported If you make a conference call you can leave the conference call and the call continues without you 1 During a conference call press the Menu key 2 Click Flash Call logs About call logs A call log includes the date of your phone call the phone number and the estimated duration of the call For more information about the exact duration of a call contact your wireless service provider You can view call logs in the phone application or depending on how you set your call logging options you can view call logs in the messages application You c
30. In low lighting conditions the camera might compensate for the lack of exposure by using a slower shutter speed If you move the camera before the shutter clicks the picture might be blurry If the camera is using a slower shutter speed an exclamation point indicator appears at the bottom of the screen Depending on your BlackBerry device model you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilization in the camera options 82 User Guide Media Media Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry device to your computer to transfer and synchronize files between your device and your computer or you can use Bluetooth technology to send media files to or receive media files from a Bluetooth enabled device If you want to manage and preserve the information associated with your media files when you transfer or synchronize files between your device and your computer use the media manager tool of the BlackBerry Desktop Manager For more information about using the media manager tool see the online help that is available in the Roxio Media Manager For more information about using the BlackBerry Media Sync see the online help that is available for the BlackBerry Media Sync If you want to transfer files quickly between your media card and your computer use mass storage m
31. Internet Services Process SMSC Set whether your device accepts SMS based browser push messages SMSC Hosts 12 User Guide Process IP Set whether your device accepts browser push messages that web applications send through a WAP gateway IP Hosts Browser Set which SMSC hosts your device accepts browser push messages from To accept browser push messages from a specific SMSC host type the phone number for the SMSC host Set which WAP gateways your device accepts browser push messages from To accept browser push messages from a specific IP host type the IP address for the WAP gateway Browser shortcuts To insert a period in the web address field press the Space key To stop loading a web page press the Escape key To close the browser press and hold the Escape key On a web page To switch between Column view and Page view press Z To zoom in to a web page press I To zoom out from a web page press O To move to a specific web page press G o return to the home page press H To turn on support for JavaScript press J To open the bookmark list press K To add a bookmark press A To view a list of web pages that you have visited recently press Y To refresh a web page press R To view the web page address for a link highlight a link Press L To view the web page address for a web page press P To hide the banner press U To view the banner press U To open the browser options
32. Menu key Click Copy Username or Copy Password AWN To clear the clipboard press the Menu key Click Clear Clipboard Note Passwords are not encrypted when they are on the clipboard Prevent password copying On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click Options Set the Allow Clipboard Copy field to No Press the Menu key Click Save AuRWNS Set a limit for password attempts in the password keeper On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click Options Set the Password Attempts field Press the Menu key Click Save AuUAWNS 219 User Guide Security Encryption About file encryption File encryption is designed to protect the data that you store in the BlackBerry device memory and on a media card that can be inserted in your device You can encrypt the files in the device memory and on your media card using an encryption key that your device generates a device password or both If you encrypt the files using an encryption key that your device generates you can only access the files on your media card when the media card is inserted in your device If you encrypt the files using a device password you can access the files on your media card in any device that you insert your media card into as long as you know the password for the device Encrypt the files in the device memory and o
33. Menu key Click Select Center the picture in the box Press the Menu key Click Crop and Save OMNAARWN gt Change the caller ID picture for a contact 1 In the contact list highlight a contact 2 Press the Menu key 3 Click Edit 121 User Guide 4 Highlight the caller ID picture 5 Press the Menu key 6 Click Replace Picture 7 Highlight a picture 8 Press the Menu key 9 Click Select 10 Center the picture in the box 11 Press the Menu key 12 Click Crop and Save Delete the caller ID picture for a contact In the contact list highlight a contact Press the Menu key Click Edit Highlight the caller ID picture Press the Menu key Click Delete Picture Press the Menu key Click Save ONDUN Mailing lists About mailing lists You can use mailing lists when you send email PIN SMS text or MMS messages Mailing lists that you create on your BlackBerry device do not appear in the email application on your computer Create a mailing list In the contact list press the Menu key Click New Group Type a name for the mailing list Press the Menu key Click Add Member Click a contact To add another contact repeat steps 4 to 6 Press the Menu key Click Save Group OMNANRAWNS Change a mailing list 1 In the contact list highlight a mailing list 122 Personal organizer User Guide Personal organizer ou RWHN 6 7 Press the Menu key C
34. Never e To request that the network decide whether to hide or display your phone number change the Restrict My Identity field to Network Determined 5 Press the Menu key 6 Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOURWNS Stop ending calls when you insert your device in the holster In the phone application press the Menu key Click Options Click General Options Change the Auto End Calls field to Never Press the Menu key Click Save AuUAWNS 28 User Guide Phone Answer calls automatically when you remove your device from the holster DU AWNS In the phone application press the Menu key Click Options Click General Options Change the Auto Answer Calls field to Out Of Holster Press the Menu key Click Save Reset a call timer A call timer provides the estimated duration of calls For more information about the exact duration of a call contact your wireless service provider 1 Qu AWN In the phone application press the Menu key Click Status Click Last Call or Total Calls Click Clear Timer Press the Menu key
35. Note 3 Record a voice note 4 Click Send Send a vCard contact attachment BlackBerry Messenger You can send vCard contact attachments of contacts in your BlackBerry Messenger contact list or contacts in the main contact list on your BlackBerry device 1 In BlackBerry Messenger during a conversation press the Menu key 2 Click Forward Contact 3 Perform one of the following options e Ifthe contact that you want to forward is in your main contact list click BlackBerry Contacts Click a contact e Ifthe contact that you want to forward is in your BlackBerry Messenger contact list click Messenger Contacts Select one or more BlackBerry Messenger contacts Click OK Ping a contact When you ping a contact the contact s BlackBerry device vibrates 1 During a BlackBerry Messenger conversation press the Menu key 2 Click Ping Contact Turn off ping vibration In BlackBerry Messenger on the Contact list screen press the Menu key 1 2 Click Options 3 Change the Vibrate When Receiving a Ping field to No 4 Press the Menu key 196 User Guide BlackBerry Messenger 5 Click Save To turn on ping vibration again change the Vibrate When Receiving a Ping field to Yes Prevent conversations from appearing in the main message list In BlackBerry Messenger on the Contact list screen press the Menu key Click Options Change the Show Conversations in Message List field to No Press the Menu
36. On Press the Menu key Click Enable USB Mass Storage On your computer double click My Computer DuoRWN 83 User Guide 7 Inthe Devices with Removable Storage section double click Removable Disk 8 Drag a file from one location to another To exit mass storage mode disconnect your device from your computer Save a song or video from a web page 1 In the browser click a link for a song or video 2 Click Save 3 Type a name for the song or video 4 Click Save Receive a media file using Bluetooth technology Media To perform this task Bluetooth technology must be turned on and your BlackBerry device must be paired with a Bluetooth enabled device On the Home screen click the Media icon Click a media type Press the Menu key Click Receive Using Bluetooth Click Yes Click Save DaN Send a media file To perform this task with a paired Bluetooth enabled device you must turn on Bluetooth technology You can only send media files that you added On the Home screen click the Media icon Click a media type If necessary click a category Highlight a media file Press the Menu key Click one of the following menu items e Send As Email e Send As MMS e Send Using Bluetooth DU ARWNS Download a ring tone Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Media icon 2 Click Ring Tones 3 Click All Ring Tones 84
37. PRODUCTS AND SERVICES REFERENCED HEREIN ARE HEREBY EXCLUDED YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS TO THE EXTENT PERMITTED BY LAW ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE BUT CAN BE LIMITED ARE HEREBY LIMITED TO NINETY 90 DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM 262 User Guide TOTHE OF DAMAGES RELATED TO OFTHE DAMAGES DAMAGES FOR LOSS OF BUSINESS INFOR OR RECE DOWNT COST OF WHETHE SUCH DAMAGES ECO OR LIABILITY W LIABILITY HE LIMITATIONS EXCLUS DEMAND OR ACTION BY Y OTHER LEGAL THEORY AN OFTHIS AGREEMENT OR O ASSIGNS AGENTS SUPPLI AIRTIME SERVICE PROVIDERS AND THEIR RESPE IN ADDITION TO THE LIMIT VEANY DATA PROBLEMS ASSOCIATED WIT STS LOSS OF THE USE OF RIM PRODUCTS SUBSTITUTE GOODS COSTS OF COVER R OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORES THIS DOCUMENTATION OR LOSS OF PROFITS OR R MATION LOSS OF BUS EVEN NESS O TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOU HATSOEVER IN CONTRACT TORT OR OTHERWISE TO YOU INCLUD ONS AND DISCLAIMERS OU INCLUDING BUT NOT LIMIT D SHALL SURVIVE A FUNDAME F ANY REMEDY CONTAINED HE ERS INCLUDING AI
38. Playlist Type a name for the playlist Click the plus sign beside Artists Albums or Genres Click an artist album or genre To add more criteria repeat steps 7 and 8 Press the Menu key Click Save Repeat a playlist ORwWN gt In the media application click Music Click Playlists Click a playlist Press the Menu key Click Repeat To stop repeating a playlist press the Menu key Click Repeat Rename a playlist NOUARAWNS In the media application click Music Click Playlists Highlight a playlist Press the Menu key Click Rename Type a name for the playlist Click Save Delete a playlist Oak wWN gt In the media application click Music Click Playlists Highlight a playlist Press the Menu key Click Delete Media 89 User Guide Media View properties for a media file DU AWNS On the Home screen click the Media icon Click a media type If necessary click a category Highlight a media file Press the Menu key Click Properties Change the amount of memory available for media files To optimize the performance of your BlackBerry device you can change the amount of memory that your device allocates for media files 1 PY 3 4 v On the Home screen click the Media application Press the Menu key Click Options Perform any of the following actions e To change the maximum amount of device memory available for all media files change th
39. This field displays the trust status of the PGP key A PGP key can be explicitly trusted the PCP key itself is trusted implicitly trusted the PGP key is associated with a private key on your BlackBerry device or not trusted the PGP key is not explicitly trusted and is not 230 associated with a trusted PGP key on your device and a chain of digital signatures to a trusted key does not exist Security User Guide Creation Date his fie d disp Expiration Date This fie Email Address This fie d disp d disp Public Key Type This fie Key Usage This fie Fingerprint is fie d disp d disp d disp Security ays the date that the PGP Universal Server generated the POP key ays the date that the PGP Universal Server specified as the expiration date of the POP key ays the email address that is associated with the PGP key Multiple Email Address fields might appear ays the standard to which the public key complies Your device supports RSA DSA and Diffie Hellman keys ays approved uses of the PGP key ays the PGP key fingerprint in hexadecimal format Send a PGP key When you send a PGP key your BlackBerry device sends the public key but does not send the corresponding private key DU RWNS On the Home screen or in a folder click the Options icon Click Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Send
40. To Favorites Perform any of the following actions e Torename the bookmark in the Label field type a new name e To file the bookmark in a different location change the Folder field Click OK Change a bookmark for a location or route OMONANRAWNS On the Home screen click the Maps icon On a map press the Menu key Click Find Location Click Favorites Highlight a bookmark Press the Menu key Click Edit Change the bookmark Press the Menu key 10 Click Save Delete a bookmark for a location or route NOURWNS On the Home screen click the Maps icon On a map press the Menu key Click Find Location Click Favorites Highlight a bookmark Press the Menu key Click Delete Add a bookmark folder for locations or routes AuRWNS On the Home screen click the Maps icon On a map press the Menu key Click Find Location Click Favorites Press the Menu key Click Add Subfolder File a bookmark for a location or route 1 2 On the Home screen click the Maps icon On a map press the Menu key Maps 189 User Guide Maps Click Find Location Click Favorites Highlight a bookmark Press the Menu key Click Move Click a new location ON AO RW Map options Set the GPS receiver that you use to track your movement To perform this task if you don t have an internal GPS receiver you must pair your BlackBerry device with a Bluetooth enabled GPS receiver Ona map
41. a call forwarding phone number To perform this task your wireless service provider must set up your SIM card or BlackBerry device for this service In the phone application press the Menu key Click Options Click Call Forwarding Press the Menu key Click New Number Type a phone number Press the Enter key Press the Menu key Click Close OMNAARWNS Change a call forwarding phone number You can only change call forwarding phone numbers that you have added In the phone application press the Menu key Click Options Click Call Forwarding Press the Menu key Click Edit Numbers Highlight a phone number Press the Menu key Click Edit Change the phone number 10 Press the Enter key OMNANAWNS Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added 1 Inthe phone application press the Menu key 2 Click Options 24 User Guide Phone 3 Click Call Forwarding 4 Press the Menu key 5 Click Edit Numbers 6 Click a phone number 7 Click Delete Smart dialing About smart dialing You can change smart dialing options to specify a default country code and area code for phone numbers If you specify a default country code and area code when you make calls you only need to dial a country code and area code when the codes differ from the codes that you specified in the smart dialing options Depending on your BlackBerry device m
42. a recipient each time that you submit a report do not set the default recipient cl Pr Pr Ty Pr OMNANAWNS Cli cli cli On the Home screen or in a folder click the Options icon ick Mobile Network ess the Menu key ck Diagnostics Test ess the Menu key ck Options pe the contact information ess the Menu key ck Save I cannot run or submit a diagnostic report Try performing the following actions Try running the diagnostic report again In the diagnostic report press the Menu key Click Repeat All Steps Verify that your BlackBerry device is connected to the wireless network If you cannot submit a diagnostic report to an email address try submitting the report to a PIN Likewise if you cannot submit a diagnostic report to a PIN try submitting the report to an email address View the version number of the BlackBerry Device Software on your device 1 On the Home screen or in a folder click the Options icon 2 Click About To retu 250 rn to the Options screen press the Escape key three times User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball During the game capsules fall from the bricks that you destroy The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle When you hit the ball with your paddle 50 times on any level the bricks descend on
43. able to open messages from the message list for a specific email address 1 On the Home screen click the Messages icon 2 Click a message If you open an MMS message and the content does not appear press the Menu key Click Retrieve Save a message 1 In a message press the Menu key 2 Click Save Search for text in a message in an attachment or on a web page To search for text in a presentation you must view the presentation in text view or in text and slide view 1 In a message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next Mark a message as opened or unopened 1 On the Home screen click the Messages icon 2 Perform one of the following actions e Highlight a message Press the Menu key Click Mark Opened or Mark Unopened e Highlight a date field Press the Menu key Click Mark Prior Opened Click Mark Opened View an address instead of a display name 1 In a message click a contact 2 Click Show Address To view the display name again click a contact Click Show Name 36 User Guide View messages in a specific folder You can view email messages and MMS messages in a specific folder 1 2 3 4 On the Home screen click the Messages icon Press the Menu key Click View Folder Click a folder Delete a message iF 2 In a
44. account that uses a BlackBerry Enterprise Server Data Transfer This service allows you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files Dial Up Networking DUN This profile allows you to use your BlackBerry device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software Audio Source A2DP This profile allows you to output audio from your BlackBerry device to Bluetooth enabled devices that support stereo audio such as stereo headsets speakers and car kits A V Remote Control AVRCP This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device SIM Access This profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit When you use this feature data services email PIN and MMS messages and browser service are not available on your device and phone services are accessible only through the car kit Before you can use this feature you might need to enter a 16 digit alphanumeric code generated by the car kit on your BlackBerry device Encrypt data that you send or receive using Bluetooth technology To perform this task the paired Bluetooth enabled device must support data enc
45. address or an MMS phone number Press the Enter key e Ifthe contact is in your contact list click a contact Click an email address or phone number 5 Type a message 6 Press the key 7 Click Send Related topics Message list options 51 View the size of an MMS message before sending it 50 Create a slide show in an MMS message 1 When composing an MMS message press the Menu key 2 Click one of the following menu items e Attach Picture e Attach Audio e Attach Video e Attach Voice Note 3 Click a media file 4 Toadd another media file repeat steps 1 to 3 5 To customize the slide show perform any of the following actions e To add text to a slide highlight the empty field below the attachment Type text e Tochange how long a slide appears change the Slide Duration field To move an item ona slide click the item Click Move Field Click the new location Related topics Attach a media file to an MMS message 49 48 User Guide MMS message attachments Attach a media file to an MMS message 1 When composing an MMS message press the Menu key 2 Click one of the following menu items e Attach Picture e Attach Audio e Attach Video e Attach Voice Note 3 Click a media file Attach a contact or appointment to an MMS message 1 When composing an MMS message press the Menu key 2 Perform one of the following actions e To attach a contact click Attach Contact Highlight a contact e To attach
46. box beside an email message folder Press the Menu key User Guide Messages 10 Click Save Note If you click the Select All menu item all email messages including email messages that appear in the sent items folder in the email application on your computer appear on your device Related topics Stop storing messages sent from your computer on your device 39 Add change or delete an email message folder 38 Stop storing messages sent from your device on your computer On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Change the Save Copy In Sent Folder field to No Press the Menu key Click Save ONDUN Stop storing messages sent from your computer on your device On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Press the Menu key Click Folder Redirection Clear the check box beside the Sent Items folder Press the Menu key 10 Click Save OMNANRAWNS Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry device and which remain in the email application on your computer Email message filters are applied to email messages based on the order in which they appear in your list of email message filters
47. can attach a PGP key to email messages and PIN messages When composing a message press the Menu key Click Attach PGP Keys Highlight a PGP key Press the Menu key Click Continue OaRWN gt Download the PGP key used to sign or encrypt a message If a PGP key is not included in a received message or is not already stored in the key store on your BlackBerry device you can download the PGP key If you use the PGP Universal Server you might not be able to download the sender s PGP key or your device might download the sender s PGP key from the PGP Universal Server automatically 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Fetch Sender s PGP key Add a PGP key from a message If you use the PGP Universal Server you might not be able to add PGP keys from messages 1 In a message highlight a digital signature indicator 2 Press the Menu key 3 Click Import PGP Key Add a PGP key from an attachment If you use the PGP Universal Server you might not be able to add PGP keys from attachments 1 In a message click the PGP key attachment 2 Click Retrieve PGP Attachment 3 Click the PGP key 4 Click Import PGP Key Attachment indicators in PGP protected messages Cal The message includes a PGP key attachment The message includes multiple PGP key attachments The message includes a certificate serv
48. does not support this feature you can generate an encryption key using the email settings tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Online Help On the Home screen or in a folder click the Options icon Click Security Options Click General Settings Click a service Click Regenerate Encryption Key awyn 221 User Guide Security About content compression Content compression is designed to reduce the size of your BlackBerry device data while maintaining the integrity of that data When content compression is turned on your device compresses all device data including messages contacts calendar entries tasks and memos You should keep content compression turned on If content compression and content protection are turned on your device compresses device data before encrypting it Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry device Examples of sensitive data include sensitive data in the cache for the key store browser unencrypted data from email messages LDAP authentication passwords and data from certificate and key searches When memory cleaning is turned on the memory cleaning application is designed to delete sensitive data automatically in the following situations e when you insert your device in a holster e when you do not use your device for a specifie
49. e Set your BlackBerry device to turn on and turn off automatically 210 User Guide Power battery and memory e Charge your device regularly e Keep your battery connections clean Every few months use a cotton swab or dry cloth to clean the metal contacts on the battery and the device e Set backlighting to remain on for a shorter period of time and lower its brightness e Turn off the connection to a wireless network when you are not in a wireless coverage area e Switch your vibrating notifications to sound notifications or LED notifications lower the volume of your sound notifications or select a shorter ring tone e Delete the original message when you send a reply e Senda message to multiple contacts using Add To Add Cc or Add Bcc e If your device has a camera flash turn off the flash e Close third party applications from the application menu when you are finished with them e Change your browser options for animated graphics so that they repeat less often on web pages Related topics Turn off a wireless connection 204 Delete the original text from a reply message 38 Blind carbon copy a contact 32 Set the brightness of the backlighting 160 Format the device memory or a media card If you format the BlackBerry device memory or a media card all the files in the device memory or on the media card are deleted 1 On the Home screen or ina folder click the Options icon 2 Click Memory 3 Pres
50. email message folder the check box beside the folder appears dimmed Try performing the following actions e Wait for a few seconds The email message folders might become available after a short period of time e Turn off wireless email reconciliation and then turn it on again Related topics Reconcile email messages over the wireless network 172 Email message filters are not working correctly Try performing the following actions e Verify that your email message filters are turned on e Verify that your email message filters appear in the order that you want your BlackBerry device to apply them to email messages Related topics Email message filters 39 70 User Guide Messages I cannot attach a file to an MMS message Depending on your wireless service provider if you attach a video you might not be able to attach another file or create a slide show Try performing the following actions e Verify that the file is a vcf vCard file an ics iCalendar file or a media file for example a jpg gif or midi file e Verify that the file is not copyright protected e If MMS templates are available for your BlackBerry device use a blank template to compose your MMS message cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list shortcuts for your previous device replace th
51. emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry device uses an OCSP server to check the revocation status of a certificate on demand personal certificate A personal certificate is a certificate that a certificate authority assigns to a user personal PGP key A personal PGP key is made up of a PGP public key and PGP private key for a user 259 User Guide Glossary PIN personal identification number private key A private key is a key that only the certificate subject can use Private key information is not distributed publically BlackBerry devices use private keys to sign email messages or PIN messages that users send and to decrypt email messages that users receive public key A public key is a key that people other than the certificate subject can use BlackBerry devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects root certificate A root certificate is a self signed certificate and usually belongs to a certificate authority SAN subject alternative name SHA Secure H
52. get your GPS location and to use location based applications and location based services Location based applications can use your GPS location to provide you with information such as driving directions If your device does not have an internal GPS receiver or your wireless service provider does not support location based services and you want to use GPS technology you can pair your BlackBerry device with a Bluetooth enabled GPS receiver For more information contact your wireless service provider If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode an emergency operator might be able to use GPS technology to estimate your location Note In an emergency always provide the emergency operator with as much information as possible Emergency operators might not be able to estimate your location using only GPS technology Prevent others from tracking your location If your email account uses a BlackBerry Enterprise Server your administrator might be able to track the location of your BlackBerry device For more information contact your administrator On the Home screen click the Options icon Click Advanced Options Click GPS Change the GPS Services field to Location Off Press the Menu key Click Save Du ARWNS GPS technology troubleshooting cannot use GPS technology Try performing the following actions e Ifyou are outdoors move away from buildings a
53. highest volume setting and then press the Volume Up key four times quickly e To pan up ina picture press 2 e To pan down in a picture press 8 e To pan right ina picture press 6 e To pan left in a picture press 4 e To return to the center of a picture press 5 e To zoom in to a picture press 3 To zoom to the original picture size press 7 e To zoom out from a picture press 9 To zoom to the original picture size press 7 e To rotate a picture press L e To fit a picture to the screen size press 1 User Guide Shortcuts Browser shortcuts e To insert a period in the web address field press the Space key e To insert a slash mark in the web address field press the Shift key and the Space key e To stop loading a web page press the Escape key e To close the browser press and hold the Escape key On a web page e To switch between Column view and Page view press Z e To zoom in to a web page press I e To zoom out from a web page press O e To move to a specific web page press G e To return to the home page press H e To turn on support for JavaScript press J e To open the bookmark list press K e To adda bookmark press A e To view a list of web pages that you have visited recently press Y e To refresh a web page press R e To view the web page address for a link highlight a link Press L e To view the web page address for a web page press P e To follow a link
54. highlight or pause on the link Press the Enter key e To hide the banner press U To view the banner press U e To open the browser options in the browser press S Navigate a web page e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a web page press T e To move to the bottom of a web page press B Calendar shortcuts For shortcuts to work in Day view in the general calendar options change the Enable Quick Entry field to No e To schedule an appointment press C e To change to Agenda view press A e To change to Day view press D e To change to Week view press W e To change to Month view press M e To move to the next day week or month press the Space key 1 User Guide Shortcuts To move to the previous day week or month press the Shift key and the Space key To move to the current date press T To move to a specific date press G Typing shortcuts To insert a period press the Space key twice The next letter is capitalized To capitalize a letter hold the letter key until the capitalized letter appears To type the alternate character on a key press the Alt key and the character key To type an accented or special character hold the letter key and roll the trackball to the left or right For example to type hold U and roll the trackball to the left until appears Release the letter key when the accented
55. in a received message or is not already stored in the key store on your BlackBerry device you can download the certificate 1 In a message highlight the encryption indicator or a digital signature indicator 2 Press the Menu key 3 Click Fetch Sender s Certificate Add a certificate from a message 1 Ina message highlight a digital signature indicator 2 Press the Menu key 3 Click Import Sender s certificate Add a certificate from an attachment 1 In a message click the certificate attachment 2 Click Retrieve Certificate Attachment 3 Click the certificate 4 Click Import Certificate Attachment indicators in S MIME protected messages a The message includes a certificate attachment Call The message includes multiple certificate attachments E The message includes a certificate server attachment 57 User Guide Add connection information for a certificate server from a message 1 In a message highlight the certificate server indicator 2 Press the Menu key 3 Click Import Server View the certificate used to sign or encrypt a message 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s Certificate or Display Encryption Certificate View encryption information for a weakly encrypted message 1 In a weakly encrypted message highlight the encryption status indicator 2
56. in the certificate chain is not trusted or does not exist on your device Expiration Date This field displays the date that the certificate issuer specified as the expiration date of the certificate Certificate Type This field displays the certificate format Your device supports X 509 and WTLS certificate formats Public Key Type This field displays the standard to which the public key complies Your device supports RSA DSA Diffie Hellman and ECC keys Subject This field displays information about the certificate subject Issuer This field displays information about the certificate issuer Serial Number This field displays the certificate serial number in hexadecimal format Key Usage This field displays approved uses of the public key Subject Alt Name This field displays an alternate email address for the certificate subject if an alternate email address is available SHA1 Thumbprint 224 User Guide This field displays the SHA 1 digital thumbprint of the certificate MD5 Thumbprint This field displays the MD5 digital thumbprint of the certificate View one type of certificate in the certificate list On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Press the Menu key Click one of the following menu items e Show My Certs e Show Others Certs e Show CA Certs e Show Root Certs ORwWN gt To view all the certific
57. key Click Save ORwWN gt To view conversations in the main message list again change the Show Conversations in Message List field to Yes Start a conference In BlackBerry Messenger during a conversation press the Menu key Click Invite to Conference Select one or more BlackBerry Messenger contacts Click OK AWN View conference participants 1 In BlackBerry Messenger during a conference press the Menu key 2 Click View Participants Copy a conversation When you copy a conversation you can paste it into other BlackBerry device applications 1 In BlackBerry Messenger during a conversation press the Menu key 2 Click Copy History Clear a conversation 1 In BlackBerry Messenger during a conversation press the Menu key 2 Click Clear History Send a broadcast message Broadcast messages that you send appear in all your BlackBerry Messenger conversations To perform this task you must have at least two conversations in the conversation group 1 In BlackBerry Messenger in the conversation group highlight a contact 2 Press the Menu key 3 Click Broadcast Message 197 User Guide BlackBerry Messenger 4 Type a message 5 Click OK Send your GPS location to a contact To perform this task you must set a GPS receiver to use 1 In BlackBerry Messenger during a conversation press the Menu key 2 Click Send My Location End a conversation 1 In BlackBerry Messenger
58. network coverage e Toscan for a wireless network that is already known to your device click Select From Known Networks Click a wireless network Click Select Network e To add a wireless network click Manual Entry Set the priority for the wireless network Type the MCC and MNC 8 Press the Menu key 9 Click Save Change the order of preferred wireless networks To perform this task your BlackBerry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click My Preferred Network List Highlight a wireless network Press the Menu key Click Move Click the new location Press the Menu key Click Save ONDUN Delete a wireless network from the preferred wireless network list To perform this task your BlackBerry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click My Preferred Network List Highlight a wireless network Press the Menu key Click Delete Press the Menu key Click Save WHONANRAWNS 206 User Guide Wireless network coverage Turn off data service Depending on your wireless service plan you might be able to tur
59. of the PCRE library While this library started out as a copy of PCRE many of the features of PCRE have been removed Copyright c 1997 2005 University of Cambridge All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met e Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer e Redistributions in binary form must reproduce the above copyright notice th documentation and or other materials provided with the distribution e Neither the name of the University of Cambridge nor the name of Apple Inc or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUT INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CO SPECIAL EXEMPLA RY OR CONSEQUENT SERVICES LOSS OF USE DATA OR PRO WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING N OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUC BlackBerry Tour 9630 smartphone model number RCF72CW BlackBerry Tour 9630 smartphone model number RCF71CW Research In Motion 295 Phillip Street Limited Waterloo ON N2L 3W8 Canada Research In Motion Centrum House 36 Station Road UK Limited Egham Surrey TW20 9LF
60. people press the Alt key and O To view root certificates press the Alt key and R To view all certificates press the Alt key and A PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP Universal Server you might not be able to download PGP keys from an LDAP certificate server 1 2 3 On the Home screen or in a folder click the Options icon Click Security Options Click PGP keys 229 User Guide OPNA 10 Press the Menu key Click Fetch PGP Keys Specify the search criteria Press the Menu key Click Search Click a PGP key Click Add PGP Key to Key Store Download a personal PGP key from the PGP Universal Server OoRWN gt On the Home screen or in a folder click the Options icon Click Security Options Click PGP Press the Menu key Click Download Keys Download an updated PGP key from an LDAP certificate server Aun RWNS On the Home screen or in a folder click the Options icon Click Security Options Click PGP keys Highlight a PGP key Press the Menu key Click Fetch Updated PGP Key View properties for a PGP key 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP keys 4 Click a PGP key 5 Click View Subkey PGP key properties Revocation Status This field displays the revocation status of the PGP key at a specified date and time Trust Status
61. picture press the Escape key once in the camera or twice in the media application Zoom in to or out from a picture 1 Ina picture press the Menu key 2 Click Zoom 3 Roll the trackball up or down To zoom back to the original picture size press the Menu key Click Fit to Screen To close the picture press the Escape key once in the camera or twice in the media application 79 User Guide Camera and video camera Record a video To perform this task you might need to have a media card inserted in your BlackBerry device 1 On the Home screen click the Camera icon 2 Inthe video camera click the trackball 3 To pause recording click the trackball again Note The approximate amount of memory available for saving videos appears on the lower part of the screen Related topics Play a media file 85 Camera and video camera options Change the picture size The larger the picture the more memory the picture requires 1 In the camera press the Menu key 2 Click Options 3 Change the Picture Size field 4 Press the Menu key 5 Click Save Set picture quality You can set the fineness of detail that the camera captures in pictures The finer the detail of a picture the more memory the picture requires In the camera press the Menu key Click Options Set the Picture Quality field Press the Menu key Click Save ORwWN gt Change the video size and format The larger the video the more mem
62. press the Menu key Click Options Change the GPS Source field Press the Menu key Click Save OaRwWN gt Clear the map cache Ona map press the Menu key Click Options Press the Menu key Click Clear Cache Click Delete ORWN gt View status information at the top of a map You can view the battery power level wireless coverage level indicators the time and satellite and Bluetooth connection information at the top of maps Ona map press the Menu key Click Options Change the Hide Title Bar field to No Press the Menu key Click Save ORwWN gt To hide the status information again change the Hide Title Bar field to Yes 190 User Guide Maps View north at the top of a map By default when you are tracking your movement the direction that you are moving appears at the top of the map 1 On a map press the Menu key 2 Click North Up To view the direction that you are moving at the top of the map again press the Menu key Click Track Up Hide the tracking information at the bottom of a map 1 When tracking your movement on a map press the Menu key 2 Click Hide Dashboard To view the tracking information again press the Menu key Click Show Dashboard Keep backlighting on when you track your movement By default backlighting turns off automatically after a timeout to conserve battery power You can change map options so that backlighting remains on when you track your movement un
63. schedule appointments that span multiple days cannot set some fields when scheduling appointments If you use IBM Lotus Notes you can only change the Subject Location Reminder and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correct font support is installed on your computer For more information see the documentation for the operating system on your computer Tasks Task basics Create a task On the Home screen or in a folder click the Tasks icon Click Add Task Type the task information Set a due date for the task If the task recurs set the Recurrence field Press the Menu key Click Save NOURWNS Recurrence fields Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task 134 User Guide Personal organizer Relative Date Set whether the monthly or yearly recurring appointment meeting or task recurs ona relative date for example on the last Friday of each month Change a task On the Home screen or in a folder click the Tasks icon Highlight a task Press the Menu k
64. screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Default Encoding field 65 User Guide Messages 5 Press the Menu key 6 Click Save About message classifications If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator turns on message classifications the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose forward or reply to based on the classification that you assign to the message Your administrator specifies the message classifications that you can use If you receive a message that uses message Classifications you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message You can also view the abbreviation and full description for the classification for a sent message in the sent items folder Change the default message classification To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator must turn on message classifications Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a messa
65. the Applications folder click Highlight a password Press the Menu key Click Open Change the password information Press the Menu key Click Save Hide passwords in the password keeper AuNAWNS On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click Options Set the Show Password field to No Press the Menu key Click Save To show passwords in the password keeper again set the Show Password field to Yes Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords ORwWN gt 218 On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Security User Guide Security 6 Press the Menu key 7 Click Save Delete a password from the password keeper On the Home screen or in the Applications folder click the Password Keeper icon Highlight a password Press the Menu key Click Delete AWN gt Change the password keeper password 1 On the Home screen or in the Applications folder click the Password Keeper icon 2 Press the Menu key 3 Click Change Password Copy a password On the Home screen or in the Applications folder click the Password Keeper icon Highlight a password Press the
66. the following actions e To accept the suggested spelling click a word in the list that appears e To ignore the suggested spelling press the Escape key e To ignore all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary e To stop checking spelling press the Menu key Click Cancel Spell Check Save a draft of a message 1 When composing a message press the Menu key 2 Click Save Draft Set the importance level for a message You can set the importance level for an email message PIN message or MMS message When composing a message press the Menu key Click Options Set the Importance field Press the Menu key Click Save ORwWN gt Blind carbon copy a contact You can blind carbon copy a contact in an email message a PIN message or an MMS message 1 When composing a message press the Menu key 2 Click Add Bcc Attach a contact to a message You can attach a contact to an email message a PIN message or an MMS message 1 When composing a message press the Menu key 32 User Guide Messages 2 Click Attach Address or Attach Contact 3 Click a contact Add a signature To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator If you use the BlackB
67. the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month Schedule an alarm On the Home screen click the Calendar icon Press the key Click New Alarm Type the alarm information If the alarm recurs change the Recurrence field Press the Menu key Click Save NOURWNS Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 Ina message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of the following actions e To accept the suggested spelling click a word in the list that appears e To ignore the suggested spelling press the Escape key e To ignore all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary To stop checking spelling press the Menu key Click Cancel Spell Check Open an appointment meeting or alarm 1 On the Home screen click the Calendar icon 2 Click an appointment meeting or alarm Delete an appointment meeting or alarm 1 On the Home screen click the Calendar icon 2 Highlight an appointment meeting or alarm 3 Press the Menu key 4 Click Delete Switch days in Day view To move from one day to another using the navigation bar in the upper right corner of the screen click a day 127 User Guide P
68. type hold U and roll the trackball to the left until appears Release the letter key when the accented or special character appears To type a number in a number field press a number key You do not need to press the Alt key To type a number in a text field hold the Alt key and press the number key To turn on NUM lock press the Alt key and the Left Shift key To turn off NUM lock press the Shift key To turn on CAP lock press the Alt key and the Right Shift key To turn off CAP lock press the Shift key To insert an at sign or a period in an email address field press the Space key To type a symbol press the Symbol key Type the letter that appears below the symbol o highlight a line of text press the Shift key and roll the trackball up or down o highlight text character by character hold the Shift key and roll the trackball left or right Typing User Guide Typing To cut highlighted text when typing press the Shift key and the Backspace Delete key To copy highlighted text when typing press the Alt key and click the trackball To paste highlighted text when typing press the Shift key and click the trackball Typing troubleshooting I cannot check spelling You can only check spelling in English French German Italian Spanish Dutch and Brazilian Portuguese You can only check the spelling of text that you type 155 User Guide Language Language Change the display language To perform this
69. type a number hold the number key e To convert a Hangul character to its equivalent Chinese character on the Home screen click the Options icon Click Language Select the Use Space for Han Homonyms check box Highlight the character Press the Space key Spelling checker Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 Ina message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of the following actions e To accept the suggested spelling click a word in the list that appears To ignore the suggested spelling press the Escape key e To ignore all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary e To stop checking spelling press the Menu key Click Cancel Spell Check 149 User Guide Typing Correct spelling while you type By default your BlackBerry device underlines words that it does not recognize 1 Place the cursor in the underlined word 2 Press the Menu key 3 Perform one of the following actions e To get spelling suggestions click Get Suggestions Click a word or press the Escape key to close the list e Toadd the word to the custom dictionary click Add to Dictionary Correct spelling quickly while you type By default your BlackBerry device underlines words that it does not recognize 1 P
70. web site Word Mole game Word Mole game basics Singleplayer game Sorone n E E E EE E E E E E E E O TERR Multiplayer games Word Mole game troubleshooting CND AA A A AA A cues EES AIE AA OA E AAE E A eee tee ea EIN a e E E E AES E E A basa Pee leah Ta Bhat ay A Pad Se ct ad E E AEN AE ENE E User Guide Shortcuts Shortcuts Depending on the typing input language that you are using some shortcuts might not be available BlackBerry basics shortcuts e To move the cursor roll the trackball e To move back a screen press the Escape key e To return to the Home screen when you are not on a call press the End key e To view more applications on the Home screen press the Menu key e To open a menu in an application to access options and available actions press the Menu key e To move to a list item or menu item type the first letter of the item e To select a highlighted menu item press the Menu key e To select or clear a check box press the Space key e To view available values in a field press the Alt key e To switch applications press and hold the Menu key Click an application e To switch between the active notification profile and the Vibrate notification profile hold the Q key e To delete a highlighted item press the Backspace Delete key Phone shortcuts e To change your ring tone in the phone application press the Menu key Click Set Ring Tone e To check your voice mail press an
71. whether your browser accepts and sends data that is encrypted using only FIPS approved algorithms Prompt for Server Trust Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for Prompt for Domain Name Specify whether a prompt appears when your browser tries to connect to a content server and the domain name on the authentication certificate for the content server does not match the web address that the browser is trying to connect to 110 User Guide Browser Prompt for Certificate Specify whether a prompt appears when your browser tries to connect to a content server You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers Prompt if Client Cert Not Found Specify whether a prompt appears when your browser tries to connect to a content server but your device does not have a certificate that can be used to authenticate with the content server Default Client Cert Specify the certificate that your browser uses to authenticate with content servers WTLS options Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using 128 bit encryption To accept and send only data that is encrypted using 128 bit encryption change this field to Strong Only To accept and send data that is encrypted using 128 bit encryp
72. Add a contact You must invite contacts to use BlackBerry Messenger before they are added to your BlackBerry Messenger contact list In BlackBerry Messenger on the Contact list screen press the Menu key Click Add a Contact Type part or all of the contact name Click the contact If you have turned on invitation passwords and you want to set a password type an invitation question and answer Click OK Otherwise click Cancel to continue If you want to add a custom message to your invitation type a message 7 Click OK VRWNS gt D Turn on invitation passwords If you turn on invitation passwords a question and password screen appears each time that you invite a contact Contacts who answer your question with the correct invitation password are added to your contact list 1 In BlackBerry Messenger on the Contact list screen press the Menu key Click Options Change the Ask Password Question When Adding Contacts field to Yes Press the Menu key Click Save nawy To turn off invitation passwords change the Ask Password Question When Adding Contacts field to No Respond to an invitation 1 In BlackBerry Messenger in the request group click an invitation 2 Click one of the following menu items e Accept e Decline e Remove Note If you click Remove the contact who sent the invitation does not receive confirmation that your email address is a correct email address 193 User Guide BlackBerry Messe
73. Allow outgoing calls field to Never or If Unlocked Press the Menu key Click Save NOURWN gt Make your BlackBerry device discoverable On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Set the Discoverable field to Yes Press the Menu key Click Save NOUAWNS Change the pairing name for your BlackBerry device On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options In the Device Name field type a name for your BlackBerry device Press the Menu key Click Save NOURWNS Turn off Bluetooth connection notification On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Change the LED Connection Indicator field to Off Press the Menu key Click Save NOORWNS To turn on Bluetooth connection notification again change the LED Connection Indicator field to On 180 User Guide Turn off the prompt that appears when connecting or pairing ONAN RWN gt On the Home screen or in a folder click the Options icon Click Bluetooth Highlight a Bluetooth enabled device Press the Menu key Click Device Properties Set the Trusted field to Yes Press the Menu key Click Save To turn on the prompt again set the Trusted field to No Turn off a Bluetooth profile NOURWN gt On the Home screen or in a fold
74. Change the Messaging CMIME field or the Calendar CICAL field Press the Menu key Click Save Du AWNS Stop forwarding email messages to your device Messages To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Change the Send Email to Handheld field to No Press the Menu key Click Save ONDUN To forward email messages to your device again change the Send Email to Handheld field to Yes 44 User Guide Messages PIN messages About PIN messages APIN uniquely identifies BlackBerry devices and BlackBerry enabled devices on the wireless network If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN you can send them PIN messages PIN messages are not routed through your email account When your PIN message is delivered to the recipient in a message list a D appears with a check mark beside the PIN message Find your PIN 1 On the Home screen or in a folder click the Options icon 2 Click Status Send a PIN message On the Home screen click the Messages icon Press the Menu key Click Compose PIN In the To field perform one of the following acti
75. Desktop Software on your computer you can update the BlackBerry Device Software using the BlackBerry Desktop Manager For more information about updating the software using the BlackBerry Desktop Manager see the online help that is available in the BlackBerry Desktop Manager Prerequisites Updating the BlackBerry Device Software over the wireless network e Your BlackBerry device must be connected to the wireless network e Ifyou have installed the BlackBerry Desktop Software on your computer your device must not be connected to your computer Update the BlackBerry Device Software You can use your BlackBerry device when you download BlackBerry Device Software but not when you install the software If content protection is turned on you might need to type your password at various times during the installation process 1 On the Home screen click the Wireless Upgrade icon 2 Complete the instructions on the screen Note During the installation process your device might reset multiple times 202 User Guide Applications Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry Device Software within 30 days of updating the software On the Home screen or in a folder click the Options icon Click Advanced Options Click Wireless Upgrade Click Previous upgrade succeeded Click Downgrade WV RWN gt Delete the previous version of the BlackBerry
76. PIN code to add another level of security to your BlackBerry device If you lock your SIM card with a PIN code other people cannot use their SIM card in your device Before you can use your SIM card in another device you must type the PIN code Protect your SIM card with a PIN code To obtain your SIM card PIN code contact your wireless service provider Note If you type the SIM card PIN code incorrectly three times your SIM card does not function On the Home screen or in a folder click the Options icon Click Advanced Options Click SIM Card Press the Menu key Click Enable Security Type your SIM card PIN code Press the Enter key NOURWN gt Change the SIM card PIN code On the Home screen or in a folder click the Options icon Click Advanced Options Click SIM Card Press the Menu key Click Change PIN2 Code nawy Change the display name for a phone number If your SIM card supports more than one phone number you can personalize the display name for your phone numbers On the Home screen or in a folder click the Options icon Click Advanced Options Click SIM Card Highlight a phone number Press the Menu key Click Edit SIM Phone Number Type a display name for the phone number Press the Enter key ONDUN 215 User Guide Security Security basics About the device password Security If you type your BlackBerry device password incorrectly you might be prompted to type blackber
77. Press the Enter key To search for the next instance of the text press the Menu key Click Find Next View a list of web pages you visited recently 1 On a web page press the Menu key 2 Click History Return to the home page 1 On a web page press the Menu key 2 Click Home Close the browser 1 On the Home screen click the Browser icon 2 Press the Menu key 100 Browser User Guide 3 Click Close Viewing copying and forwarding addresses View the address for a web page 1 On a web page press the Menu key 2 Click Page Address View the address for a link or picture 1 Ona web page highlight or pause on a link or picture 2 Press the Menu key 3 Click Link Address or Image Address Copy an address for a web page link or picture 1 Ona web page perform one of the following actions e Highlight or pause on a link Press the Menu key Click Link Address e Highlight or pause on a picture Press the Menu key Click Image Address e Press the Menu key Click Page Address 2 Click Copy Address To paste the address press the Menu key Click Paste Send a web page address 1 On the Home screen click the Browser icon 2 On a web page press the Menu key 3 Click Send Address 4 Click a message type To return to the browser after you send the message press the Escape key Send a link or picture from a web page On a web page highlight or pause on a link or picture Press t
78. Press the Menu key 3 Click Encryption Details S MIME protected message status Digital signature indicators for S MIME protected messages Q Your BlackBerry device verified the digital signature Qx Your device cannot verify the digital signature R Your device requires more data to verify the digital signature Your device trusts the certificate chain T Q Messages The sender s email address does not match the email address of the certificate subject or the sender s certificate is revoked is not trusted cannot be verified or is not on your device lt The certificate is weak the certificate status is not current or your device requires more data to verify the trust status of the certificate 58 User Guide Messages The sender s certificate is expired Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak The message Is strongly encrypted Be The message is weakly encrypted Check the status of a certificate or certificate chain If a certificate is included in a received message or is already stored in the key store on your BlackBerry device you can check the status of the sender s certificate or you can check the status of the sender s certificate and all other certificates in the certificate chain 1 Ina message highlight a digital signature indicator 2 Press the Menu key 3 Click Check Sen
79. Press the Menu key Click Reconcile Now Related topics 175 User Guide Synchronization Reconcile email messages over the wireless network 172 am not receiving email messages from personal folders on my computer If your BlackBerry device is associated with a Microsoft Outlook email account you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders For more information see the BlackBerry Desktop Software Online Help Email messages are not being deleted over the wireless network Try performing the following actions e Ifyou delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation To delete multiple email messages on your BlackBerry device highlight the email messages and press the Backspace Delete key e Inthe email reconciliation options verify that the Delete On field is set to Mailbox amp Handheld Related topics Delete email messages over the wireless network 172 Organizer data is not synchronizing over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless data synchronization is turned on in the contact list calendar task list and memo list e Ifyou use the BlackBerry Internet Service you must use the synchronization tool of the BlackBerry Desktop Manager
80. RT CTIVE DI TATIONS AND EXCLUS DISTRIBUTOR SUPPLIER RELATE Prior to subscribi ng for installi DEPENDENT CONTRACTOR O D TO THE DOCUMENTATION ng or using any Third Party Pri H ANY APPLICAT HEREIN SHALLAPPLY A ED TO BREACH OF CONTRACT NEGLIGE HES OR THE FAILURE OF THE ESSENTIAL PURPOSE D ITS AFFILIATED COMPANIES THEIR SUCCESSORS ME SERVICE PROVIDERS AUTHORIZED RIM DISTRI RECTORS EMPLOYEES AND INDEPENDENT CONTRACTORS OUT ABOVE IN NO EVENT SHALL ANY DIRECTOR EMPLOYEE AGENT M OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR ONS SET AXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION TS USE OR PERFORMANCE O HARDWARE SERVICE OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING W FOLLOWING DAMAGES DIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL UES FAILURE TO REALIZE ANY ITY OR CORRUPT TONS USED IN CO CES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES FACILITIES OR SERVICES COST OF CAPITAL OR PPORTU OR SERVI EEN AND EVEN IF R JURISD RRES TAL BREACH OR BREAC REIN AND B TO RIM AN FR odu Legal notice NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE R NON PERFORMANCE OF ANY SOFTWARE THOUT LIMITATION ANY NDIRECT SPECIAL PUNITIVE OR AGGRAVATED EXPECTED SAVINGS BUSINESS INTERRUPTION ON OR LOSS OF DATA FAILURES TO TRANSMIT JUNCTION WITH RIM PRODUCTS OR SERVICES OTHER SIMILAR PECUNIARY LO
81. SSES PECTIVE OF TH RIM HAS BEEN ADVISED OF THE POSSIBILITY OF CTION RIM SHALL HAVE NO OTHER OBLIGATION DUTY NG ANY LIAB LITY FOR NEGLIGENCE OR STRICT E NATURE OF THE CAUSE OF ACTION CE TORT STRICT LIABILITY OR ANY BUTORS ALSO INCLUDING cts and Services it is your responsibility to ensure that your airtime service provider has agreed to support all of their features Some airtime service providers might not offer Internet browsing functionality with a subscription to th features Installa ion or use of I e BlackBerry Internet Service Check with your service provider for availability roaming arrangements service plans and Third Party Products and Services with RIM s products and services may require one or more patent trademark copyright or other licenses in order to avoid infringement or violation of third party rights You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so If required you are responsible for acquiring them You should not in Services that are implied conditions e relation thereto Your a nd other agreements app Certain features outlined in and or BlackBerry Device The terms of use of any RI THIS DOCUMENTAT ORTIONS OF ANY Licensed by QUALCOMM Di this documentation require a minimum version of BlackBerry En Software stall or use Third Part
82. Security Options Click S MIME Change the Warn about problems with my certificates field to No Press the Menu key Click Save AuRWN gt To turn on the prompt again change the Warn about problems with my certificates field to Yes S MIME protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions e Verify that the email account that you are using supports all signing and encryption options e Ifyou use message Classifications verify that the message classification supports the signing or encryption options that you want Try using a different message classification 61 User Guide Messages cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry Enterprise Server your administrator might have set options to prevent you from opening attachments in encrypted messages or you might have received the message from an email account that does not support attachments in encrypted messages You cannot open an attachment in a PGP protected message that was encrypted using the OpenPGP format by an IBM Lotus Notes client working with PGP Desktop Professional or that was encrypted by the PGP Universal Server PGP protected messages PGP protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to e
83. Security Options Click Smart Card Change the Lock On Card Removal field to Enabled Press the Menu key Click Save Au RWNS 240 User Guide Security About smart password entry If you use two factor authentication and your BlackBerry device password or smart card password is numeric you might be able to use smart password entry in some password fields When smart password entry is turned on your device is designed to remember the format of a password that you type in a password field When you type the password again your device applies a smart password filter to the password field If the password is numeric a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers If the password is alphanumeric an ABC indicator appears beside the password field To use smart password entry two factor authentication must be turned on and the correct smart card driver and smart card reader must be installed on your device Turn off smart password entry You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry device password or smart card password based on the smart password filter that your device applies to password fields 1 On the Home screen click the Options icon Click Security Options Click General Settings Set the Smart Password Entry field to Disabled Press the Menu key Click Save AnNRWN To turn on smart password entry a
84. Switching to WAP for streaming media check box 114 User Guide Date time and alarm Date time and alarm Set the date and time ON AM RWND gt In the clock press the Menu key Click Options Click Set Time Click the Time field Roll the trackball to select a time Click the Time field Press the Menu key Click Save Get the date and time from the wireless network automatically To perform this task your BlackBerry device must be connected to the wireless network VRWN gt oND In the clock press the Menu key Click Options Click Set Time Change the Time Zone field Perform one of the following actions e To get the date and time from the wireless network that your device is connected to change the Date Time Source field to Network e To get the date and time from the BlackBerry network change the Date Time Source field to BlackBerry Press the Menu key Click Update Time Press the Menu key Click Save To set the time yourself change the Date Time Source field to Off Change what appears on the display when your device is charging RWNS On the Home screen click the Clock icon Press the Menu key Click Options Change the When Charging field 115 User Guide 5 6 Press the Menu key Click Save Change the clock face You can Set a different clock face for the clock stopwatch and timer Du RWNS On the Home screen click the Clock icon Press the Menu
85. URWN gt On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Change the Confirm Mark Prior Opened field to No Press the Menu key Click Save Set how long your device stores messages NOUAWNS On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Set the Keep Messages field Press the Menu key Click Save Use color to differentiate work messages from other messages To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server 51 User Guide Messages On the Home screen or in a folder click the Options icon Click Security Options Click General Settings In the Message Outline Colours section perform any of the following actions e To set an outline color for email messages that are sent to your device through a BlackBerry Enterprise Server change the Enterprise Messages field e To setan outline color for messages that are not sent to your device through a BlackBerry Enterprise Server change the Other Messages field 5 Press the Menu key 6 Click Save AWN gt Note PIN messages might use the outline color that you have set for work email messages For more information contact your administrator Change how a message list displays messages 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Opti
86. Update Contact Attachment shortcuts e To search for text in an attachment press F 77 User Guide Attachments e To move to the last cursor position after closing and reopening an attachment press G In a spreadsheet e To move toa specific cell press G e To view the content of a cell press the Space key e To switch worksheets press V Highlight a worksheet Press the Enter key e To view hidden columns or rows press H To hide the columns or rows press H In a presentation e To switch presentation views press M e To move to the next slide when viewing a presentation in slide view press N e To move to the previous slide when viewing a presentation in slide view press P e To move to the last cursor position after closing and reopening a presentation attachment that you were viewing in text view or in text and slide view press G Attachment troubleshooting A skipped content bar appears in a document More content is available for you to download to your BlackBerry device 1 To download the content click the skipped content bar 2 Click More A message or attachment does not appear or is truncated Try performing the following actions e Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections e If More available appears at the end of the message or attachment press the Menu key Click More or More All e Ifyou are downloading an attachment cance
87. WNS 72 User Guide Attachments Stop downloading an attachment 1 In a message highlight an attachment that you are downloading 2 Press the Menu key 3 Click Cancel Download Open a link in an attachment Some attachments might contain links to embedded content such as tables pictures footnotes text boxes or comments 1 In an attachment click a link 2 Press the Menu key 3 Click one of the following menu items e Get Link e Retrieve To return to the attachment press the Escape key View properties for an attachment You can view the size author publication date and other attachment properties for an attachment 1 In an attachment press the Menu key 2 Click Retrieve Info or View Info Set font options for an attachment In an attachment press the Menu key Click Options Set the font fields Press the Menu key Click Save nawn Search for text in a message in an attachment or on a web page To search for text in a presentation you must view the presentation in text view or in text and slide view 1 In a message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next 73 User Guide Documents Open a password protected pdf file Attachments To perform this task your BlackBerry device must be associated with an email account that u
88. ail account that your device should search in for messages Folder Change the folder that your device should search for messages in Show Change the status of messages that your device should search for Type Change the type of messages that your device should search for Manage message search results You can manage results of searches for messages in an email application on your computer or in another integrated email account 1 In the search results highlight a message 2 Press the Menu key 3 Perform one of the following actions e Toview more available search results click Get More Results e Toadd a message to a message list click Add e To add all the messages to a message list click Add All e Todelete a message from the search results click Delete e To delete the search results click Delete Search e To start a new search click Search CAUTION If you delete a message from the message search results the message is also deleted from the email application on your computer or another integrated email account Search for messages by contact or subject You can search for messages on your BlackBerry device by contact or subject 1 On the Home screen click the Messages icon 2 Highlight a message 3 Press the Menu key 4 Click one of the following menu items e Search Sender e Search Recipient e Search Subject 168 User Guide Search for text in a message in an attachment or on a web page To searc
89. al extensions only within your company Say Call extension and the extension number Related topics Set options for dialing extensions 25 Check a status using a voice command You can check your active phone number the wireless coverage level and the battery power level using a voice command 1 In the voice dialing application wait for the sound 2 Perform any of the following actions e To check your active phone number say Check my phone number e To check the wireless coverage level say Check coverage e To check the battery power level say Check battery Change the voice dialing language To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator On the Home screen or in a folder click the Options icon Click Language Change the Voice Dialing Language field Press the Menu key Click Save ORWN gt Turn off choice lists for voice commands If your BlackBerry device identifies more than one possible match to a voice command your device presents you with a list of possible matches or a choice list You can turn off choice lists so that your device always selects the best match and dials the phone number automatically On the Home screen or in a folder click the Options icon Click Voice Dialing Set the Choice Lists field to Always Off Press the Menu key Click Save ORWN gt 19
90. all applications Create a category for contacts tasks or memos Type a name for the category Press the Enter key 1 In the contact list task list or memo list press the Menu key 2 Click Filter 3 Press the Menu key 4 Click New 5 6 Categorize a contact task or memo When creating or changing a contact task or memo press the Menu key Click Categories Select the check box beside a category Press the Menu key Click Save OoaRWN gt Sort contacts tasks or memos by category 1 Inthe contact list task list or memo list press the Menu key 2 Click Filter 3 Select the check box next to a category 139 User Guide Personal organizer Delete a contact task or memo from a category When changing a contact task or memo press the Menu key Click Categories Clear the check box beside the category Press the Menu key Click Save OoaRWN gt Delete a category In the contact list task list or memo list press the Menu key Click Filter Highlight a category Press the Menu key Click Delete OeRwWN gt Note When you delete a category contacts tasks or memos in the category are not deleted Calculator Use the calculator e To press a key in the calculator press the corresponding key on the BlackBerry device keyboard e To use the alternate function on a key in the calculator press the Alt key and the corresponding key on the device keyboard Convert a m
91. an also add notes to call logs or send call logs as email messages Depending on your theme missed calls might also appear on the Home screen Unless you delete a call log it is stored on your BlackBerry device for 30 days 21 User Guide View call logs in a message list In the phone application press the Menu key Click Options Click Call Logging Select an option for a call log type AWN To hide call logs in a message list select the None option Add notes to a call log In the phone application highlight a call log Press the Menu key Click View History Press the Menu key Click Add Notes Type call notes Press the Menu key Click Save ONAN RWN gt Change call log notes In the phone application highlight a call log Press the Menu key Click View History Press the Menu key Click Edit Notes Change the call notes Press the Menu key Click Save ONAMARWNS Send a call log In the phone application highlight a call log Press the Menu key Click View History Press the Menu key Click Forward OoRWN gt Delete call log notes 1 In the phone application highlight a call log 2 Press the Menu key 22 Phone User Guide Phone Click View History Press the Menu key Click Edit Notes Press the Menu key Click Clear Field Press the Menu key Click Save CONAN RW Call waiting Turn on call waiting To perform this task your wireless service provid
92. an appointment click Attach Appointment Highlight an appointment 3 Press the Menu key Click Continue Add an appointment to your calendar from an MMS message In an MMS message highlight an iCalendar attachment Press the Menu key Click View Appointment Press the Menu key Click Add To Calendar ORWN gt Add a contact to your contact list from an MMS message In an MMS message highlight a vCard attachment Press the Menu key Click View Attachment Press the Menu key Click Add to Contacts ORWN gt Save a media file from an MMS message 1 In an MMS message press the Menu key 2 Click one of the following menu items e Save Image e Save Audio Messages 49 User Guide e Save Ringtone e Save Video e Save Voice Note MMS message options Request delivery or read notification for an MMS message 1 When composing an MMS message press the Menu key Click Options 3 Perform any of the following actions e To receive notification when the message is delivered to the recipient set the Confirm Delivery field to Yes e To receive notification when the recipient opens the message set the Confirm Read field to Yes 4 Press the Menu key 5 Click Save Request delivery notification or read notification for all MMS messages 1 On the Home screen or in a folder click the Options icon Click MMS 3 Inthe Notifications section perform any of the following actions e To receive notificatio
93. ancotuiisacomiuinemniananioaainege 208 Wireless network icoverage troublesMOotlm Gs ctsccsa cessci2 iedeccesscsssacesas avedbsteaheccavasepasindtesacds EEE a E E E E SEE E AEA 209 Faver ota ana MENI oaa H NA ER E OOA ee ETORT E 210 TUMO YOUNA EVIC a enn A E R E E E 210 Set your device to turn on and turn off automatically 210 Reset thE A EVIG ES sccssssssessaacescesasccstagasaanensenstazeasiesspniass 210 Check the battery power level 210 EUSP ate Tay UIT cass seca sche casceenscaet cecsrece a E E e T EE E A E atcastatescesstesseetace 210 Format the device Memory ora media Cardi issan Sesacks antares EE E dans desist stata E EEE nen 211 View the amount of available memory 211 Best practice Optimizing your device performance 211 SIM card 213 About the SIM card phone book 213 Adda iContact to your SIM Cardin EE E EN EEE EE ET EERE NETE NN 213 Copy contacts from your SIM card to your contact NiSt eesesessseecssesessecsssecesnscessscessnscesnscessnsecsnsccenscessnsccsnscesnseessuscesnscessuscssnscesnsecssuscesnsessnecessueeestesessneessnecesseeeesneeese 213 Copy a contact from your Contact list to your SIM Card e escsssscssssssssescsssssssssescsnscesnsecssnssesnnecesnscessucessscessuesesnscessuecesnsesssucesnsecssnscessusessnecesanssssnecesanscesnecessnesesnecessneeees 213 Change a SIM card contact 214 Delete a SIM card contact 214 Store SMS text messages ON yOUr SIM Card sccsessscsnsssscsesscnsscscussscnsssssuesesnsscsouessssstesouesssnsess
94. ap shortcuts To zoom in to a map press I User Guide Shortcuts e To zoom out from a map press O e To move to the next direction on a route press N e To move to the previous direction on a route press P e To view status information at the top of a map press U To hide status information at the top of a map press U again e Toviewtracking information atthe bottom ofa map while you are tracking your movement press the Space key To hide tracking information at the bottom of a map press the Space key again 13 User Guide Phone Phone Phone basics Find your phone number Perform one of the following actions e To view your active phone number from the Home screen press the Send key Your active phone number appears beside the My Number field at the top of the screen e Ifyou have multiple phone numbers associated with your BlackBerry device to view a list of your phone numbers from the Home screen press the Send key Click the My Number field at the top of the screen If your wireless service plan supports SMS text and MMS messaging the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages Make a call 1 From the Home screen or in the phone application perform one of the following actions e Type a phone number e Type part of a contact name Highlight a contact or phone number 2 Press the key To end the call press the key Related topics
95. ar for SMS text messages and MMS messages Use one message list or multiple message lists By default your BlackBerry device theme determines whether SMS text messages appear in the same message list as email messages ORwWN gt xo On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Perform one of the following actions e To use one message list for all messages set the SMS and Email Inboxes field to Combined e To separate SMS text messages from email messages set the SMS and Email Inboxes field to Separate Press the Menu key Click Save Hide the new or unopened message indicator OoRWN gt xo On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Perform one of the following actions e To hide the new message indicator change the Display New Message Indicator field to No e To hide the unopened message indicator change the Display Message Count field to None Press the Menu key Click Save Hide sent messages NOURWNS On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Change the Hide Sent Messages field to Yes Press the Menu key Click Save View call logs in a message list AWN In the phone application press the Menu key Click Options Click Call Logging Select an option for a call log type 53 User Guide Messages To h
96. ard contact Copy a contact from your contact list to your SIM card 1 In the contact list click a contact 2 Highlight a phone number 3 Press the Menu key 213 User Guide SIM card 4 Click Copy to SIM Phone Book 5 Press the Menu key 6 Click Save Change a SIM card contact In the contact list press the Menu key Click SIM Phone Book Highlight a contact Press the Menu key Click Edit Change the contact information Press the Menu key Click Save ONAMRWN D gt Delete a SIM card contact In the contact list press the Menu key Click SIM Phone Book Highlight a contact Press the Menu key Click Delete vRwWN gt Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network this feature might not be supported If you set your SIM card to store SMS text messages the SIM card does not delete SMS text messages after the BlackBerry device imports them to a message list On the Home screen or in a folder click the Options icon Click SMS Set the Leave Messages On SIM Card field to Yes Press the Menu key Click Save nawy To stop storing SMS text messages on your SIM card set the Leave Messages On SIM Card field to No If you set this field to No SMS text messages on your SIM card are deleted after the device imports them to a message list 214 User Guide SIM card About SIM card security You can protect your SIM card with a
97. ash Algorithm S MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN 260 User Guide virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security Glossary 261 User Guide Legal notice Legal notice 2009 Research In Motion Limited All rights reserved BlackBerry RIM Research In Motion SureType SurePress and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Bluetooth is a trademark of Bluetooth SIG DataViz Sheet to Go Slideshow to Go and Word to Go are trademarks of DataViz IBM Domino Lotus and Lotus Notes are trademarks of International Business Machines Corporation JavaScript is a trademark of Sun Microsystems Inc Microsoft and Outlook are trademarks of Microsoft Corporation Novell and GroupWise are trademarks of Novell Inc PGP PGP Desktop Professional and PGP Universal Server are trademarks of PGP Corporation Roxio is a trademark of Sonic Solutions RSA is a trademark of RSA Security vCard is a trademark of the Internet Mail Consortium All other trademarks are the property of their respectiv
98. at appear on the Home screen AuRWNS On the Home screen click the Options icon Click Advanced Options Click Accessibility Change the Grid Layout field Press the Menu key Click Save Related topics Turn on event sounds 143 Display troubleshooting My device screen turns off When you do not use your BlackBerry device for a period of time the screen turns off to conserve battery power To turn on the screen click the trackball or press a key Display and keyboard 165 User Guide Display and keyboard My display changed Depending on your theme display options such as your font and Home screen background might change when you switch themes Related topics Change the display font 161 Use a picture as the Home screen background 91 No application opens when I press a Convenience key Try performing the following actions e Verify that you have not deleted the application that you assigned to the key e Assign a different application to the key 166 User Guide Search Search Messages attachments and web pages Search for messages You can search for messages on your BlackBerry device You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature On the Home screen click
99. ated topics Search for contacts in your organization s address book 120 Message list options 51 Send a PIN message 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Compose PIN 4 Inthe To field perform one of the following actions e Type a PIN Press the Enter key e Type a contact name Press the Enter key e Type part of a contact name Click a contact 5 Type a message 6 Press the Menu key 7 Click Send Related topics Message list options 51 Send an SMS text message You can send an SMS text message to up to ten recipients 1 On the Home screen click the Messages icon 2 Press the key 3 Click Compose SMS 4 Inthe To field perform one of the following actions e Type an SMS phone number include the country code and area code e Type a contact name e Type part of a contact name Click a contact e If your device is connected to a CDMA network you can type an email address 5 Type a message 6 Press the key 7 Click Send Related topics Message list options 51 34 Messages User Guide Messages Send an MMS message Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Messages icon 2 Press the key 3 Click Compose MMS 4 Perform one of the following actions e Ifthe contact is not in your contact list click Use Once Click Email or Phone Type an email address or an MMS phone number Pres
100. ates on your BlackBerry device press the Menu key Click Show All Certs Send a certificate When you send a certificate your BlackBerry device sends the public key but does not send the corresponding private key On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Send via Email or Send via PIN DaN Delete a certificate On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Delete DaN View the certificate chain for a certificate On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key OoaRWN gt Security 225 User Guide 6 Click Show Chain Certificate status Certificate status indicators oS vw T x he certificate chain is trusted and valid and the revocation status of the certificate chain is good Check the revocation status of a certificate or certificate chain DU RWNS On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Fetch Status or Fetch Chain Status Change the trust status of a certificate NOORWNS 226 On the Home screen or in a folder click th
101. ates that are included in the BlackBerry Desktop Software Change the key store password On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Press the Menu key Click Change Password OoaRWN gt Synchronize the key store password with the device password If you synchronize the key store password with the device password when you change the device password the key store password changes to match it automatically On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Change the Synchronize Key Store Password to Device Password field to Yes Press the Menu key Click Save DU AWN Change when your device deletes the key store password 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Key Stores 237 User Guide Security 4 Change the Private Key Password Timeout field 5 Press the Menu key 6 Click Save To access private keys after your BlackBerry device deletes the key store password you must type your key store password Add contacts to your contact list automatically when you add items to the key store On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Change the Key Store Address Injector field to Enabled Press the Menu key Click Save AuUAWNS Change the service that your device uses to dow
102. ations on your device contact your wireless service provider or administrator On the Home screen or in a folder click the Options icon Click Advanced Options Click Applications Highlight a third party application Press the Menu key Perform one of the following actions e To set permissions for the highlighted third party application click Edit Permissions e To set permissions for all third party applications click Edit Default Permissions 7 Expand Connections Interactions or User Data 8 Change the permission fields 9 Press the Menu key 10 Click Save DU AWNS Connection permissions for third party applications USB Set whether third party applications can use physical connections such as a USB cable or RS 232 cable that you have set up for your BlackBerry device Bluetooth Set whether third party applications can use Bluetooth connections Phone Set whether third party applications can make calls or access call logs Location Data Set whether third party applications can use your GPS location information Server Network Set whether third party applications can access the Internet or your organization s intranet using your organization s network 245 User Guide Security Internet Set whether third party applications can access the Internet through your wireless service provider for example using a direct Internet connection or a WAP gateway Interaction pe
103. ator field to Off About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling You can use the preferred wireless network list to control the order in which your BlackBerry device uses these other wireless networks Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list When you travel your device scans for the wireless networks on this list first If no wireless network on the list is available your device is designed to connect to another available wireless network automatically Note Extra fees usually apply when you roam For more information about roaming fees contact your wireless service provider Add a wireless network to the preferred wireless network list To perform this task your BlackBerry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click My Preferred Network List Press the Menu key Click Add Network Perform one of the following actions e Toscan for a wireless network to add click Select From Available Networks Click a wireless network Click Select Network NOUARAWNS 205 User Guide Wireless
104. ball Roll the trackball to highlight a folder icon Click a folder icon 5 Click Add Change an application folder You can only rename application folders that you create On the Home screen highlight an application folder Press the Menu key Click Edit Folder Change the folder information Click Save awyn Move an application icon 1 In the Home screen or in an application folder highlight an application icon 2 Press the Menu key 3 Perform one of the following actions e To move the application icon to a different location on the Home screen click Move Roll the trackball to the new location Click the trackball e To move the application icon into an application folder click Move to folder Click an application folder e To move the application icon out of an application folder click Move to folder Click Home or an application folder Hide an application icon Depending on your theme you might not be able to hide some application icons 1 On the Home screen highlight an application icon 2 Press the Menu key 3 Click Hide To view a hidden application press the Menu key Click Show All Delete an application folder 1 On the Home screen highlight an application folder 2 Press the Menu key 3 Click Delete 162 User Guide Keyboard options Turn on key tones ORwWN gt On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Key Tone field to O
105. cation Pan a picture To perform this task you must zoom in to the picture 92 Media User Guide Media In a picture roll the trackball To close the picture press the Escape key once in the camera or twice in the media application Rotate a picture 1 Ina picture press the Menu key 2 Click Rotate The picture turns 90 degrees in a clockwise direction Managing pictures Save a picture Save picture files such as jpg png gif or bmp files to the BlackBerry device memory or a media card 1 Open a picture attachment or highlight a picture on a web page 2 Press the Menu key 3 Click Save Image 4 Click Save Sort pictures On the Home screen click the Media icon Press the Menu key Click Options Change the Sort By field Press the Menu key Click Save AuRWNS Hide album art from picture folders If you hide album art from picture folders the album art still displays when you play songs 1 Inthe media application press the Menu key 2 Click Options 3 Click Exclude Folders 4 Click the folders that contain album art that you want to hide 93 User Guide Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry device On the Home screen click the Media icon Click Pictures Click a category Highlight a picture or picture folder Press the Menu key Click Rename Type a name for the pictu
106. ce vibrates until the caller or the wireless network ends the connection am not receiving notification for incoming calls or messages Try performing the following actions e Inthe sounds application verify that the All Alerts Off sound profile is not selected e Ifyou have assigned a ring tone or notification to a specific contact in the notification verify that the Volume field is not set to Silent Related topics Switch sound profiles 141 145 User Guide Typing Typing Typing basics Type a symbol 1 Press the Symbol key 2 Type the letter that appears below the symbol Type an accent or special character To type an accented or special character hold the letter key and roll the trackball to the left or right For example to type hold U and roll the trackball to the left until appears Cut copy and paste text 1 With text highlighted press the Menu key 2 Click Cut or Copy 3 Place the cursor where you want to insert the cut or copied text 4 Press the Menu key 5 Click Paste Clear a field 1 When typing text press the Menu key 2 Click Clear Field Highlight a line of text Place the cursor where you want to start highlighting the line of text Press the Menu key Click Select Roll the trackball up or down AWN Highlight text character by character Place the cursor where you want to start highlighting the text Press the Menu key Click Select Roll the trackball left
107. ch sound profiles In the sounds application click a sound profile Change a sound profile 1 Inthe sounds application perform one of the following actions e Tochange the Normal sound profile click Set Ring Tones Alerts e To change a custom sound profile click Custom Profiles Click a profile Click the application or item that you want to change Change the notification information Press the Menu key Click Save nawy 141 User Guide Notifications Silence your device In the sounds application perform one of the following actions e To receive LED notification only click Silent e To receive vibrate notification only click Vibrate Only e To turn off all notification including ring tones and notifications for specific contacts and LED notification click All Alerts Off Related topics Silence the alarm 117 Create a sound profile In the sounds application click Custom Profiles Click Add Custom Profile Type a name for the profile Click an application or item Set the notification information Press the Menu key Click Save NOURWNS Delete a custom sound profile You can only delete custom sound profiles 1 In the sounds application click Custom Profiles 2 Highlight a profile 3 Press the Menu key 4 Click Delete Assign ring tones and notifications to a contact You can receive different notifications for incoming messages and calls from specific contacts or groups of contacts Ca
108. ch wireless networks manually To perform this task your wireless service plan must include this service and your BlackBerry device must be connected to a GSM or UMTS network Your device is designed to switch to an appropriate wireless network automatically when you travel On the Home screen or in a folder click the Options icon Click Mobile Network Change the Network Selection Mode field to Manual Click Scan for Available Networks Click a wireless network Click Select Network Press the Menu key Click Save ON AORWNS 207 User Guide Wireless network coverage To connect to your wireless service provider s wireless network again change the Network Selection Mode field to Automatic About global roaming mode In global roaming mode your BlackBerry device is designed to connect to an appropriate CDMA or GSM network automatically when you travel Your wireless service provider must provide you with a SIM card that is set up for global roaming services before you can connect to a GSM network When you insert the SIM card your device switches to global roaming mode automatically When you remove the SIM card your device scans for CDMA networks only Your phone number does not change when your device switches to global roaming mode For more information about global roaming and roaming fees contact your wireless service provider Connect to a GSM or UMTS network If your BlackBerry device normally connect
109. cts About backing up and restoring device datas sree ar ERR AR RE REE E REN E EST Eni Prerequisites Restoring data over the wireless M twork ssssssssesssssssssescssessssscesnscesssscesnscessnsecsnscessnscssnscesnseecsuscesnsssssuecesnscecnuecesneeesnuscesnscssnuecesncesnsesesnecesneeseseeees Delete all device data Empty the deleted items folder on your computer from your device Synchronization troubleshooting Bluetooth technology Bluetooth technology basics 170 172 172 172 172 173 173 173 174 174 174 174 175 175 175 177 177 BlUetoothtechnOlOGy Options tsien e ide ee ee Ache acs dente aed en eee ee cs 179 Bluetooth technology HOUDIESHOOTIAG issena SE O E L EE E eda ae sG Nalin eGR atta 183 Re NO a sg ae E aos a as a A A dase cane lap A A O E eh a A A A A Gos 184 ADOUT GRS tECMNOlOOY sime n aa AE ARE E A ARRE AE AARAA a A ARGE TEN 84 Prevent others from tracking your location 84 GPS technology troubleshooting 84 Maps 186 Map basics 186 NIENIE eLO i raaa EANES SEE EEE OOE EE E OAE SE A E E EE 88 Maps bookmarks 88 Map options 90 Ie SO ECLNES 5 cick EAE SEAE EEE IEE E EESE E E T E 92 MGS HOLDS aro Lea 1 O Nanan ENE AEN AEAEE EEEE EAEE AE E OEE E EEEE 92 BlackBer Me Songai aon nea a a ok Ja scan A A am ck aU aCe Se Sek A A EA 193 Contacts 93 Groups 194 Conversations fe 95 eion n AAE OE NAE EEEE
110. d hold 1 e To send an incoming call to voice mail when your BlackBerry device is inserted in a holster press and hold the Volume Down key e To set up speed dial for a contact on the Home screen or in the phone application press and hold the key that you would like to assign speed dial to e To add an extension to a phone number press the Alt key and the X key Type the extension number e To type a letter in a phone number field press the Alt key and the letter key e To insert a plus sign when typing a phone number press the O key e To turn on the speakerphone during a call press the Speakerphone key To turn off the speakerphone during a call press the Speakerphone key again e Ifyou are using a wireless headset to stop listening to a call with the headset press the Speakerphone key To listen to a call using the wireless headset again press the Speakerphone key again e Ifyou have multiple phone numbers associated with your device to switch phone numbers in the phone application click your active phone number Click a phone number User Guide Shortcuts Message shortcuts In a message e To reply to a message press R e To reply to all in an email message or a PIN message press L e To forward a message press F e To file a highlighted email message press I e To view the email address of a contact highlight the contact in the To or From field Press Q To view the display name press Q again e To move
111. d period of time e when you synchronize with your computer e when you change the time or the time zone for your device e when you lock your device Turn on memory cleaning On the Home screen or in a folder click the Options icon Click Security Options Click Memory Cleaning Change the Status field to Enabled Press the Menu key Click Save AuRWNS Change when your device deletes sensitive data from the temporary device memory On the Home screen or in a folder click the Options icon Click Security Options Click Memory Cleaning Perform any of the following actions AWN 222 User Guide Security e To prevent your BlackBerry device from deleting sensitive data when you insert your device in a holster change the Clean When Holstered field to No e To prevent your device from deleting sensitive data when your device remains idle for a specified period of time change the Clean When Idle field to No e To change how long your device waits after you stop using it before it deletes sensitive data change the Idle Timeout field 5 Press the Menu key 6 Click Save Delete sensitive application data from the temporary device memory On the Home screen or in a folder click the Options icon Click Security Options Click Memory Cleaning In the Registered Cleaners section click an application Perform one of the following actions e To delete sensitive data for the highlighted application click Clean lt
112. depending on the type of update the amount of device data and the number of applications on your BlackBerry device You cannot use your device or make emergency calls when the update is in progress During the update your device might reset or display a white screen momentarily this is expected Do not remove the battery while the update is in progress You might be able to update your BlackBerry Device Software over the wireless network from a web site or using the BlackBerry Desktop Manager You can update your BlackBerry Device Software over the wireless network if a Wireless Update icon appears on the Home screen of your device You can also check for updates manually through the device options The available update might be a complete software update or a partial software update only If the available update is a complete software update your device data is backed up on your device and restored during the installation process Depending on the options set by your wireless service provider or administrator you might not be able to update the BlackBerry Device Software over the wireless network Depending on your wireless service provider extra fees might apply when you download the update to your device If your device is associated with the BlackBerry Internet Service you can update the BlackBerry Device Software by connecting your device to your computer and visiting www blackberry com update If you have installed the BlackBerry
113. der s Certificate or Check Sender s Cert Chain S MIME protected message options Change your signing or encryption certificate Your BlackBerry device uses your encryption certificate to encrypt messages in the sent items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages On the Home screen or in a folder click the Options icon Click Security Options Click S MIME In the Signing Options section or the Encryption Options section change the Certificate field Press the Menu key Click Save Du RWNS Change the default signing and encryption option Your BlackBerry device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously If you have sent a message to or received message from the contact previously your device tries to use the signing and encryption option that was used for the last message On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Default Encoding field Press the Menu key OARWN gt 59 User Guide Messages 6 Click Save About message classifications If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator turns on message classifications t
114. e press the Menu key Click Set Encoding Clear the Auto mode check box Set the Default charset field Click OK Receive a prompt before closing the browser or running a script OaRwWN gt On the Home screen click the Browser icon Press the Menu key Click Options Click General Properties Select any of the following check boxes e Prompt Before Closing Browser On Escape e Prompt Before Closing Modified Pages e Prompt Before Running WML Scripts Press the Menu key Click Save Options Clear a browser cache DU RWNS 108 On the Home screen click the Browser icon Press the Menu key Click Options Click Cache Operations Beside a cache type click Clear Press the Escape key Browser User Guide Browser Clear the browser history On the Home screen click the Browser icon Press the Menu key Click Options Click Cache Operations Click Clear History Press the Escape key DU AWNS About browser configurations The browser on your BlackBerry device supports multiple browser configurations for optimizing your browsing experience If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser you can use the BlackBerry Browser configuration to browse the Internet and your organization s intranet If you use the BlackBerry Browser configuration you might not be able to change some browser options You can use
115. e Device Memory Limit field e To change the minimum amount of device memory available for pictures change the Reserved Pictures Memory field Press the Menu key Click Save Rename a media file You can only rename songs ring tones videos or voice notes that you added OMONANAWNS On the Home screen click the Media icon Press the Menu key Click Explore Navigate to a folder that contains songs ring tones videos or voice notes Highlight a song ring tone video or voice note Press the Menu key Click Rename Type a name for the file Click Save Move a media file You can only move songs ring tones videos or voice notes that you added ORwWnN gt 90 On the Home screen click the Media icon Press the Menu key Click Explore Navigate to a folder that contains media files Highlight a media file User Guide Media 6 Press the Menu key 7 Click Move 8 Navigate to the new location 9 Click a folder 10 Click Move Into Delete a media file You can only delete songs ring tones videos or voice notes that you added On the Home screen click the Media icon Click a media type If necessary click a category Highlight a song ring tone video or voice note Press the Menu key Click Delete AuURWNS Viewing pictures View a picture On the Home screen click the Media icon Click Pictures Click a category Click a picture AWN Related topics Delete a media f
116. e Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Trust or Distrust If necessary perform one of the following actions e To trust the highlighted certificate click Selected Certificate e To trust the highlighted certificate and all the other certificates in the chain click Entire Chain The certificate has a corresponding private key that is stored on your BlackBerry device or a smart card The revocation status of the certificate chain is unknown or a public key for a certificate in the certificate chain is weak he certificate is untrusted or revoked or a certificate in the certificate chain is untrusted revoked expired not valid or cannot be verified User Guide Revoke a certificate Security If you revoke a certificate the certificate is revoked only in the key store on your BlackBerry device Your device does not update the revocation status on the certificate authority or CRL servers On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Revoke Click Yes Change the Reason field Click OK OMNDANRAWNS To cancel a certificate hold highlight the certificate Press the Menu key Click Cancel Hold Certificate revocation reasons Unknown The revocation reason does not match any of the predefined reasons Key Compromise A
117. e Up key until you reach the highest volume setting and then press the Volume Up key four times quickly e To pan up ina picture press 2 e To pan down in a picture press 8 e To pan right ina picture press 6 e To pan left in a picture press 4 e To return to the center of a picture press 5 e To zoom in to a picture press 3 To zoom to the original picture size press 7 e To zoom out from a picture press 9 To zoom to the original picture size press 7 e To rotate a picture press L e To fit a picture to the screen size press 1 Media troubleshooting cannot play a song or video on a web page Your BlackBerry device might not support the size or file format of the song or video file I cannot open media files Try performing the following actions e Ifyou are trying to open a media file on your BlackBerry device and your device is connected to your computer disconnect your device from the computer or turn off mass storage mode e Ifyou are trying to open a media file on your computer using mass storage mode verify that you have closed the media manager tool of the BlackBerry Desktop Manager e Ifyou are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager verify that mass storage mode is turned off on your device e Ifyou encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypt
118. e message list shortcuts for your current device To view the shortcuts for viewing one type of message in a message list view your list of saved searches Related topics View a list of saved searches 169 Some features are not available on my device The availability of certain features on your BlackBerry device might be affected based on various items such as your device model and wireless service plan If your email account uses a BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears beside the option field For more information about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices 71 User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry device including zip htm html doc dot ppt pdf wpd txt vcf and xls files You can also view bmp gif jpg png tif and wmf files and play wav and mp3 files If you save an email message that contains an attachment that you have previewed the email message and the attachment are stored in the device memory until you delete the email message You can download attachments and store them in the device memory You can also store a
119. e owners Portions of the BlackBerry Device Software are copyright 2007 2008 The FreeType Project www freetype org All rights reserved The BlackBerry smartphone and other devices and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in the U S and in various countries around the world Visit www rim com patents for a list of RIM as hereinafter defined patents This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www blackberry com go docs Is provided or made accessible AS IS and AS AVAILABLE and without condition endorsement guarantee representation or warranty of any kind by Research In Motion Limited and its affiliated companies RIM and RIM assumes no responsibility for any typographical technical or other inaccuracies errors or omissions in this documentation In order to protect RIM proprietary and confidential information and or trade secrets this documentation may describe some aspects of RIM technology in generalized terms RIM reserves the right to periodically change information that is contained in this documentation however RIM makes no commitment to provide any such changes updates enhancements or other additi
120. e search terms e Ifthe Search here field does not appear on the screen press the Menu key Click Go To Type the search terms 3 Press the Enter key Switch browser views You can view web pages in Column view or Page view Column view displays web pages in a mobile view format Page view displays web pages in a wide screen format that is similar to the format that the browser on your computer uses to display web pages 1 On a web page press the Menu key 2 Click Column View or Page View Zoom in to or out from a web page 1 On a web page press the Menu key 2 Click Zoom In or Zoom Out To zoom back to the original web page size press the Escape key 99 User Guide Move back or forward a web page 1 On a web page press the Menu key 2 Click Back or Forward Refresh a web page 1 On a web page press the Menu key 2 Click Refresh Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page 1 On a web page press the Menu key 2 Click Save Page 3 Click OK Stop loading a web page 1 When a web page is loading press the Menu key 2 Click Stop Search for text in a message in an attachment or on a web page To search for text in a presentation you must view the presentation in text view or in text and slide view 1 In a message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4
121. e space every few seconds BrickBreaker capsules Long This capsule makes the paddle longer Slow This capsule slows down the ball Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser This capsule enables you to shoot unlimited laser beams at the bricks Multi This capsule puts four balls in play Catch This capsule enables you to catch and hold the ball Flip This capsule changes the direction of the paddle Wrap This capsule enables you to move the paddle beyond the edge of the screen Bomb This capsule destroys the next brick that you hit and damages nearby bricks Life This capsule gives you an additional life 251 User Guide BrickBreaker scoring Catching a capsule 50 points Shooting a brick with the gun 50 points Hitting a brick with the ball 10 points Shooting a brick with the laser 5 points Damaging a brick with a bomb 5 points Play BrickBreaker e To move the paddle roll the trackball e To release the ball in catch mode press the Space key e To shoot the laser or gun press the Space key Adjust the volume e To increase the volume press the Volume Up key e To decrease the volume press the Volume Down key Set the paddle speed On the Home screen or in a folder click the BrickBreaker icon Press the Menu key Click Options Perform any of the following actions e Toset the
122. e to indicate that new information is available The web application might also push updated information to your browser cache without notifying you If information is pushed to your browser cache the information is available on your device even when your device is not connected to the wireless network Your device supports different types of browser push messages Service loading messages and service indication messages include updated information Other browser push messages include messages that appear in your browser cache Turn off browser push On the Home screen or in a folder click the Options icon Click Advanced Options Click Browser Push Perform one of the following actions e To reject all browser push messages clear the Enable Push Enable MDS Push and Enable WAP Push check boxes e To reject browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service clear the Enable MDS Push check box e To reject browser push messages through WAP gateways clear the Enable WAP Push check box 5 Press the Menu key 6 Click Save AWN gt Browser push options Process MDS Set whether your BlackBerry device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service MDS Hosts Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services or no BlackBerry Enterprise Servers or BlackBerry
123. easurement On the Home screen or in a folder click the Calculator icon Type a number Press the Menu key Perform one of the following actions e To convert the number from imperial to metric click To Metric e To convert the number from metric to imperial click From Metric 5 Click a conversion type AWN 140 User Guide Notifications Notifications Notification basics About notifications and sound profiles Sound profiles define how your BlackBerry device notifies you of calendar and task reminders and incoming messages calls and browser content Your device has seven preloaded sound profiles Loud Medium Silent Vibrate Only Normal Phone Calls Only and All Alerts Off You can create custom sound profiles so you can set different notification options for different items set ring tones or set the volume for notification You can also assign ring tones and notifications to specific contacts in your contact list so that phone calls and messages from the contact are unique Change your ring tone 1 Inthe sounds application click Set Ring Tones Alerts 2 Click the application or item that you want to change 3 Perform one of the following actions e To use a preloaded ring tone in the Ringtone field click a ring tone e Tousea ring tone that you downloaded in the Ringtone field click Browse Navigate to a folder that contains ring tones Click a ring tone 4 Press the Menu key 5 Click Save Swit
124. ecurity Options Click PGP keys Press the Menu key Click Fetch PGP Keys Press the Menu key Click Options Change the Prompt for Label field to No Press the Menu key 10 Click Save OWN AARWN gt When you add a PGP key your BlackBerry device uses the name that the PGP Universal Server set for the key when it generated the key Turn off the fetch status prompt that appears when you add a PGP key to the key store On the Home screen or in a folder click the Options icon Click Security Options Click PGP Keys Press the Menu key Click Fetch PGP Keys Press the Menu key Click Options Perform one of the following actions e To download the revocation status of a PGP key when you add it to the key store change the Fetch Status field to Yes e To add a POP key to the key store without downloading the revocation status change the Fetch Status field to No 9 Press the Menu key 10 Click Save ON AMRKWNS PGP key shortcuts e To view the display name of a PGP key press the Space key e To view the properties of a PGP key press the Enter key e To view the security level of a PGP private key press the Alt key and L e To view the serial number of a PGP key press the Alt key and S 234 User Guide Security PGP key troubleshooting cannot download a PGP key from an LDAP certificate server Try performing the following actions e Verify that your organization permits you to downl
125. ed media file using your computer or a device other than the BlackBerry device that you used to encrypt the file insert the media card into the BlackBerry device that you used to encrypt the file In the memory options change the Encryption Mode field to None or Security Password Related topics Turn off mass storage mode 96 Encrypt the files in the device memory and on a media card 95 My device does not recognize my media card Try performing the following actions e Verify that your media card is inserted in your BlackBerry device correctly For more information about inserting a media card into your device see the printed documentation that came with your device 97 User Guide Media In your media card options if there is message to format your media card disconnect your device from your computer Turn off mass storage mode Format the media card Turn on mass storage mode Related topics Turn off mass storage mode 96 Format the device memory or a media card 95 My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry device password and you reset your device unlock your device Related topics Lock your device 216 Some features are not available on my device The availability of certain features on your BlackBerry device might be affected based on various items such as your dev
126. ed you with a BlackBerry MVS Client phone number f your SIM card supports more than one phone number you can make calls using your active phone number only but you receive calls to all phone numbers If you are already on a call you receive calls to your active phone number only and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail f your wireless service provider has set up your device to support more than one phone number you can make calls and receive calls using your active phone number only Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail f your wireless service provider has provided you with a phone number and your organization has provided you with a BlackBerry MVS Client phone number you can make calls using your active phone number only but you receive calls to all phone numbers If you are already on a call you can receive calls to all phone numbers f your wireless service plan supports SMS text and MMS messaging the first phone number that appears in the drop down list at the top of the screen in the phone application is the phone number that you use to send and receive SMS text and MMS messages You can change call waiting call forwarding and voice mail options for each phone number associated with your device Switch the active phone number 1 Inthe phone application click your phone number at the t
127. emoPad icon Highlight a memo Press the Menu key Click Delete AWN gt Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOOR WNS View the number of tasks or memos stored on your device 1 On the Home screen or in the Applications folder click the MemoPad icon or the Tasks icon 2 Press the Menu key 138 User Guide Personal organizer 3 Click Options The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device Categories About categories You can create categories to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes you can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in Lotus Notes Categories are shared between the contact list the task list and the memo list and changes that you make in one application are made in
128. ending on your BlackBerry device the camera or video camera feature might not be supported e To zoom in to a subject before taking a picture press the Volume Up key 81 User Guide Camera and video camera e To zoom out from a subject before taking a picture press the Volume Down key e To take a picture press the Right Convenience key e To change the flash mode for a picture or to turn on low light mode for a video press the Space key Camera and video camera troubleshooting cannot save pictures or videos Your BlackBerry device memory or media card might not have enough available memory to store pictures or videos Try performing the following actions f you are trying to save a picture or video to your device memory delete old data or messages from your device f you are trying to save a picture or video on your media card delete old media files n the camera options verify that the Picture Quality field is not set to Superfine Superfine pictures use more memory than fine or normal pictures ncrease the maximum amount of memory available for pictures Related topics Delete a picture or picture folder 94 Delete a media file 91 Delete a message 37 The flash dims or turns off If the battery power level drops below 20 percent the flash dims to conserve battery power In cold temperatures when the battery power level drops below 20 percent the flash might turn off Some pictures that I take are blurry
129. er click the Options icon Click Bluetooth Press the Menu key Click Options Clear the check box beside one or more Bluetooth profiles Press the Menu key Click Save Related topics Bluetooth profiles 181 Bluetooth profiles Depending o Headset HSP This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile Handsfree HFP Serial Port Profile and data transfer Desktop Connectivity This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can synchronize your organizer data your BlackBerry device model and wireless network some profiles might not be supported Bluetooth technology This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits that support the Handsfree profile This profile allows you to connect your BlackBerry device to Bluetooth enabled devices that support desktop connectivity wireless bypass 181 User Guide Bluetooth technology Wireless Bypass This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network To use this service your BlackBerry device must be associated with an email
130. er while typing hold the Alt key and press the Enter key Continue to hold the Alt key and click a language e Ifthe Input Language Selection Shortcut field is set to Shift Space while typing hold the Shift key and press the Space key Continue to hold the Shift key and click a language Change the shortcut for switching typing input languages To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator On the Home screen or in a folder click the Options icon Click Language Change the Input Language Selection Shortcut field Change the Enable Quick Selection field Press the Menu key Click Save Du RWNS Turn off the shortcut for switching typing input languages To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator On the Home screen or in a folder click the Options icon Click Language Change the Input Language Selection Shortcut field to None Press the Menu key Click Save vRwWN gt To turn on the shortcut for switching typing input languages change the Input Language Selection Shortcut field to Alt Enter or Shift Space Change the display options for contacts You can change how your contacts appear in all applications including the phone message list contact list and calendar 1 On the
131. er attachment 63 User Guide Add connection information for a certificate server from a message 1 In a message highlight the certificate server indicator 2 Press the Menu key 3 Click Import Server View the PGP key used to sign or encrypt a message 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s PGP Key or Display Encryption PGP key PGP protected message status Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak The message is strongly encrypted a The message is weakly encrypted Digital signature indicators for PGP protected messages Your BlackBerry device verified the digital signature Your device cannot verify the digital signature Your device requires more data to verify the digital signature A R 2R Your device trusts the sender s PGP key Messages The sender s email address does not match the email address in the key or the sender s PGP key is revoked is not trusted cannot be verified or is not on your device User Guide Messages WV The key status is not current or your device requires more data to verify the trust status of the key The sender s PGP key is expired PGP protected message options Change your signing and encryption key Your BlackBerry device uses your POP key to encryp
132. er must set up your SIM card or BlackBerry device for this service In the phone application press the Menu key Click Options Click Call Waiting Change the Call Waiting Enabled field to Yes Press the Menu key Click Save Du AWN To turn off call waiting change the Call Waiting Enabled field to No Call forwarding About call forwarding Depending on your wireless service provider one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry device You might not be able to change or delete these phone numbers or add new ones For more information contact your wireless service provider Forward calls To perform this task your wireless service provider must set up your BlackBerry device for this service 1 In the phone application press the Menu key 2 Click Options 3 Click Call Forwarding 23 User Guide Phone 4 Perform one of the following actions e To forward all calls to a call forwarding number click All Calls Change the Forward All Calls field to a call forwarding number e To forward unanswered calls only click All Calls Change the Forward All Calls field to Do Not Forward Press the Menu key Click Save Click Busy No Answer or Unreachable Change the If Busy If No Reply or If Not Reachable fields to a call forwarding number 5 Press the Menu key 6 Click Save To stop forwarding calls change the Forward All Calls field to Do Not Forward Add
133. er the wireless network set the Wireless Reconcile field to Off Delete email messages over the wireless network Set the Delete On option for each email address that is associated with your BlackBerry device On the Home screen click the Messages icon Press the Menu key Click Options Click Email Reconciliation If necessary change the Message Services field Set the Delete On field DuURWNS 172 User Guide Synchronization 7 Press the Menu key 8 Click Save It takes a short period of time for messages to be deleted over the wireless network To delete messages on your device only set the Delete On field to Handheld Related topics Delete multiple messages 37 Prerequisites Synchronizing organizer data over the wireless network e Your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator e You must synchronize your organizer data using the synchronization tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Online Help Synchronize organizer data over the wireless network In the contact list a calendar the task list or the memo list press the Menu key Click Options To synchronize calendar entries click a calendar Change the Wireless Synchronization field to Yes Press the Menu key Click Save Du RWNS To stop synchron
134. erry Internet Service see the BlackBerry Internet Service Online Help for more information On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Set the Use Auto Signature field to Yes In the text box that appears type a signature Press the Menu key Click Save OMNAARWN gt Your signature is added to email messages after you send them Delete the disclaimer from an email message If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them 1 When composing an email message press the Menu key 2 Click Remove Disclaimer To add the disclaimer again press the Menu key Click Add Disclaimer Create a link for a PIN You can create a link for a PIN in messages calendar entries tasks or memos If you click the link you can send a PIN message When typing text type pin and the PIN Sending messages Send an email message 1 On the Home screen click the Messages icon Press the key 2 3 Click Compose Email 4 Inthe To field perform one of the following actions e Type an email address 33 User Guide e Type a contact name e Type part of a contact name Click a contact 5 Type a message 6 Press the key 7 Click Send Rel
135. ersonal organizer 2 Click View Calendar To return to the meeting invitation press the Escape key Check availability of meeting participants To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator You can only check availability of meeting participants in your organization 1 Ina meeting or meeting invitation below the list of meeting participants click View Availability 2 Perform any of the following actions e To select the next time that all meeting participants are available click Next Available Time e Toviewa list of the statuses that are associated with the colored bars on the screen for example busy or tentative press the Menu key Click Show Legend Change the list of participants for a meeting To perform this task you must be the meeting organizer 1 In a meeting in the Accepted or Declined field highlight a contact 2 Press the Menu key 3 Click one of the following menu items e Invite Attendee e Change Attendee e Remove Attendee 4 Press the Menu key 5 Click Save Send an email message to all meeting participants 1 Ina meeting meeting invitation or meeting response press the Menu key 2 Click Email All Attendees Contact a meeting participant 1 Ina meeting meeting invitation or meeting response highlight a contact 2 Press the Me
136. ersonal organizer Meetings Schedule a meeting To perform this task your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or administrator On the Home screen click the Calendar icon Press the Menu key Click New Type the meeting information Press the Menu key Click Invite Attendee Click a contact To add another contact to your meeting repeat steps 4 to 6 Press the Menu key 10 Click Save OMNANRAWNS Related topics Turn off your device 210 Recurrence fields Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task Relative Date Set whether the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month Respond to a meeting invitation 1 In a meeting invitation press the Menu key 2 Click one of the following menu items e Accept or Accept with Comments e Tentative or Tentative with Comments e Decline or Decline with Comments Note If you delete a meeting invitation from a message list before you accept or decline it the meeting is deleted from the email application on your computer View your calendar when responding to a meeting 1 Ina meeting invitation press the Menu key 128 User Guide P
137. erted in your BlackBerry device correctly e Ifyou are trying to connect to a GSM network verify that your BlackBerry device is in global roaming mode and that your SIM card is inserted in your device correctly e Verify that you have turned on the connection to the wireless network e Verify that you are connected to your wireless service provider s network If you switched wireless networks manually your device remains connected to that wireless network until you select your wireless service provider s network again e Ifyou have set a specific speed for wireless network connections verify that you are in a wireless coverage area that supports the connection speed e If your wireless service provider supports UMA verify that your connection preference is not set to Wi Fi Only Related topics Turn off a wireless connection 204 Switch wireless networks manually 207 cannot connect to a GSM or UMTS network Try performing the following actions e Verify that your SIM card is inserted in your BlackBerry device correctly e Verify that you are ina GSM or UMTS network area that is supported by your wireless service plan e Verify that the network that you want to connect to appears in your preferred wireless network list e Inthe device options on the Mobile Network screen verify that the Network Technology field is not set to 1XEV e Inthe device options on the Mobile Network screen if the Network Technology field is set t
138. erwrite Type a name for the game Click OK OaRWN gt Resume a game 1 On the Word Mole game home screen click Play 2 Click Resume Game 3 Click a game 255 User Guide Word Mole game Submit a score to the Leaderboard on the Word Mole game web site At the end of a single player game you might be prompted to submit your score If you do not submit your score when prompted you can submit your score at a later time 1 On the High scores screen in the Username field type a user name 2 Inthe Password field type a password 3 Click Submit Check the Leaderboard on the Word Mole game web site 1 On the Word Mole game home screen click Options 2 Click High Scores 3 Click Leaderboard Multiplayer games Invite a player 1 On the Word Mole game home screen click New Game 2 Click Multiplayer 3 Click Invite 4 Click a contact 5 Click OK When a player accepts an invitation a green indicator appears beside their screen name To start the game click Start Game Accept an invitation In the Word Mole game invitation click Accept To start the game click Ready Wait for the game to start Set multiplayer game options To perform this task you must be the game organizer 1 On the Multiplayer Game Setup screen click Options 2 Perform any of the following actions e Toset the length for a game set the Point Goal field e To set the season for a game set the Season field
139. ess O e To move to the next direction on a route press N e To move to the previous direction on a route press P e To view status information at the top of a map press U To hide status information at the top of a map press U again e Toviewtracking information atthe bottom of a map while you are tracking your movement press the Space key To hide tracking information at the bottom of a map press the Space key again Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry device loads a new map or when your device is not connected to the wireless network If diagonal lines appear for a long period of time verify that your device is connected to the wireless network Some features are not available on my device The availability of certain features on your BlackBerry device might be affected based on various items such as your device model and wireless service plan If your email account uses a BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears beside the option field For more information about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices 192 User Guide BlackBerry Messenger BlackBerry Messenger Contacts
140. ess the Menu key Click Configure Exceptions Press the Menu key Click one of the following menu items e Add Email Address e Add Phone Number e Add PIN 8 Type the contact information 9 Press the Enter key NOURWNS 54 User Guide Messages 10 Press the Menu key 1 Click Save Reset a blocked message counter On the Home screen or in a folder click the Options icon Click Security Options Click Firewall Highlight a message type Press the Menu key Click Reset Count or Reset All Counts Du AWNS Message shortcuts In a message e To reply to a message press R e To reply to all in an email message or a PIN message press L e To forward a message press F e To file a highlighted email message press I e To view the email address of a contact highlight the contact in the To or From field Press Q To view the display name press Q again e To move to the last cursor position after you close and reopen a received email message or PIN message press G In a message list e Toopena highlighted message press the Enter key e To compose a message from a message list press C e To mark a message as opened or unopened press the Alt key and U e To view received messages and received call logs press the Alt key and I e To view sent messages press the Alt key and O e To view voice mail messages press the Alt key and V e To view SMS text messages press the Alt key and S e To view call log
141. etooth enabled device you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device a typical range is approximately 10 meters When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device Bluetooth icons appear in the device status section of the screen For more information about Bluetooth icons see the printed documentation that came with your BlackBerry device Turn on Bluetooth technology On the Home screen or in a folder click the Options icon Click Bluetooth Press the key Click Enable Bluetooth To turn off Bluetooth technology press the key Click Disable Bluetooth AWN gt Pair with a Bluetooth enabled device Some Bluetooth enabled devices have a passkey that you must type before you can pair with them 1 Inthe Bluetooth setup application click Search or Listen 2 If necessary click a Bluetooth enabled device 3 If necessary type the passkey for the Bluetooth enabled device on your BlackBerry device 4 If necessary type the passkey for the Bluetooth enabled device on the Bluetooth enabled device Related topics Turn on Bluetooth technology 177 Connect to a paired Bluetooth enabled device To perform this task you must turn on Bluetooth technology 1 On the Home screen or in a folder click the Options icon 2 Click Bluetooth 3 Highlight a Bluetooth enabled device 177 User Guide B
142. eua srs E a E a E EE e a Message troupes asane EE RE A E EAE EES AE E ee a E A a E A URES Ove See ae vere VTP OT E A E arty ver RA Attachment basics DO CURES NEA EEEE E AT E A EAE E A AEA E EEA Spread SME SES 352s aces sececsscens insdsspscasesessdeshisesestsescstssecadaseastbdusalesstasses a a E E ERE aR a aE a a a a R S Media files Presentations vCard contact ate lS INS ccc zscsiscecscedcarasszcussaazesdg tashesaa cesictazshcasiea cesazsstsadesy saci tesssddyieaienss4esasssatagzaseassean aeaausas staan sazaten tasassaastddiabsebrouinnaeacaattaeleaas estat OMaea a neTTE Attachment sWOntCuts cssscsscascesssvvsccscssassisscesssviniersssvesssssucsbaciee seis REENE E E RA ENE E E REAR UNANENN Attachment M OUDIESHOOEI Gs nare RAE a AER a a IA EA E E A Came anaMac ora me ara a O E A DEE ECE GUUI KG EEA AEE ESEE EE E E ONEAN SS GEE ES Pan a picture Zoom in to or out from a picture BCG ONC VID o REPENRE EE EAEE ETET SEANA EEE E ENNE EAE CaMeTa and video camera Option Snerre n Nae EN EN i EEE asi ICa ENEE ITE nE Eate Ea Naota iN N Gaa ITE aerasi T ASSETA Camera and video camera shortcuts Camera and video camera troubleshooting Transferring and downloading media files Playing media files and recording voice notes elare eine RLE S IER E EEA EEE AAEE ENE ERIR E EOE E SE EEE EEEE EEA E I EEEE S AEE Mewng pitu Snarere R EE EE E E E E E E En ani anaging pictures edia card and mass storage mode options
143. ey Click Add Web Feed Select the check box beside a web feed In the Auto Synchronize field set how often the browser should check for updates to the web feed In the Start time field set the time of day when the browser should start checking for updates Click Add Du RWNS View web feed content 1 Ina web feed highlight a title 2 Press the Menu key 3 Perform one of the following actions e To view a summary of the story click Show Description e To view the full story click Read Story To hide a description highlight a title Press the Menu key Click Hide Description Listen to web feed content If your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service you can listen to web feed content that does not exceed 5 MB If your device is associated with an email account that uses the BlackBerry Enterprise Server you might not be able to listen to web feed content that exceeds 128 KB For more information contact your administrator 1 In a web feed highlight a title 2 Press the Menu key 3 Click Get Audio Mark a web feed title as opened or unopened In a web feed perform one of the following actions e Highlight a title Press the Menu key Click Mark Opened or Mark Unopened e Highlight a date field Press the Menu key Click Mark Prior Opened Change a web feed On a web page press the Menu key Click Bookmarks Highlight a web feed Press the Menu key
144. ey Click Open Change the task information Press the Menu key Click Save NOURWN gt Change the status of a task 1 On the Home screen or in a folder click the Tasks icon 2 Highlight a task 3 Press the Menu key 4 Perform one of the following actions e To mark the task as complete click Mark Completed e To mark the task as deferred in progress or waiting click Open Set the Status field Press the Menu key Click Save Hide completed tasks 1 On the Home screen or in a folder click the Tasks icon 2 Press the Menu key 3 Click Hide Completed Send a task or memo On the Home screen or in a folder click the Tasks icon or the MemoPad icon Highlight a task or memo Press the Menu key Click Forward As Click a message type ORwWN gt Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 In a message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of the following actions e To accept the suggested spelling click a word in the list that appears e To ignore the suggested spelling press the Escape key 135 User Guide e To ignore all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary e To stop checking spelling press the Menu key Click Cancel Spell Check Delete a task 1 On t
145. f a column click the column label Click a size e To view all the text in a column click the column label Click Fit Click a size Click Save Set display options for a spreadsheet 1 In a spreadsheet press the Menu key Click Options 3 Perform any of the following actions e To view the gridlines in the spreadsheet set the Show Gridlines field to Yes e To label spreadsheet rows with numbers and columns with letters set the Display Labels field to Yes 4 Press the Menu key 5 Click Save Attachments e To change the size of all the columns in the spreadsheet click the unmarked column label in the upper left corner of the spreadsheet e To change the column size for all spreadsheets press the Menu key Click Options Set the Column Width field Press the Menu key 75 User Guide Media files View a list of pages in a multi page tif file You can view a list of pages in a multi page tif file such as a scanned fax document saved as a tif file 1 Ina multi page tif file press the Menu key 2 Click Table of Contents To move to a specific page click a page Switch pages in a multi page tif file 1 Ina multi page tif file press the Menu key 2 Click Next Page or Prev Page Presentations Switch presentation views 1 Ina presentation press the Menu key 2 Perform one of the following actions e To view text only click View Text e To view text and slides click View Both To vie
146. ften the browser should check for updates to the web page 4 Inthe Start time field set the time of day when the browser should start checking for updates 5 Click Add If you visit the web page offline the browser displays the content that was current the last time that you viewed the web page online Change a bookmark for a web page On the Home screen click the Browser icon Press the Menu key Click Bookmarks Highlight a bookmark Press the Menu key Click Edit Bookmark Change the bookmark Click Accept ONDAN Send a bookmark for a web page On the Home screen click the Browser icon Press the Menu key Click Bookmarks Highlight a bookmark Press the Menu key Click Send Bookmark Click a message type NOuURWN gt To return to the browser after you send the message press the Escape key Delete a bookmark for a web page On the Home screen click the Browser icon Press the Menu key Click Bookmarks Highlight a bookmark Press the Menu key Click Delete Bookmark Du AWN Add a bookmark folder for web pages 1 On the Home screen click the Browser icon 2 Press the Menu key 3 Click Bookmarks 103 User Guide 4 Highlight a bookmark folder 5 Press the Menu key 6 Click Add Subfolder File a bookmark for a web page On the Home screen click the Browser icon Press the Menu key Click Bookmarks Highlight a bookmark Press the Menu key Click Move Bookmark C
147. gain set the Smart Password Entry field to Enabled Switch smart password filters In a blank password field press the Enter key The indicator for the new smart password filter appears beside the password field Prerequisites Using authentication certificates e Your BlackBerry device must have the correct smart card driver and smart card reader driver installed e You must have imported a certificate from your smart card that you can use for signing and verification e You must turn on two factor authentication e You must have set a device password e You must have the smart card password that you received with your smart card 241 User Guide Security Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry device On the Home screen click the Options icon Click Security Options Click General Settings Set the Authentication Certificate field Press the Menu key Click Save Au RWN gt To stop using a certificate to authenticate your smart card set the Authentication Certificate field to None Check the status of your authentication certificate automatically 1 On the Home screen click the Options icon 2 Click Security Options 3 Click General Settings 4 Change the Certificate Status Check field 5 Press the Menu key 6 Click Save If yo
148. ge from previously If you have sent a message to or received a message from the contact previously your device tries to use the message classification that was used for the last message On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Default Classification field Press the Menu key Click Save Du RWNS Change the size of PGP indicators in messages On the Home screen or in a folder click the Options icon Click Security Options Click PGP Change the Message Viewer Icons field Press the Menu key Click Save DaN Change the encryption algorithms for PGP protected messages Ifa message has multiple recipients your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP 4 Select the check box beside one or more encryption algorithms 66 User Guide Messages 5 Press the Menu key 6 Click Save Turn off the prompt that appears before a PGP protected message is truncated On the Home screen or in a folder click the Options icon Click Security Options Click PGP Change the Warn about truncated messages field to No Press the Menu key Click Save AuRWNS To turn on the prompt again change the Warn about truncated messages field to Yes Turn off the prompt that ap
149. ge the default volume for calls You can increase or decrease the default volume for calls The higher the volume percentage the louder the volume In the phone application press the Menu key Click Options Click General Options Change the Default Call Volume field Press the Menu key Click Save DaN Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth enabled headset 1 During a call press the Menu key 2 Click Enhance Call Audio 3 Select a bass or treble option Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth enabled headset In the phone application press the Menu key Click Options Click General Options Change the Enhance Headset Call Audio or Enhance Handset Call Audio fields Press the Menu key Click Save DuUAWNS Voice mail Check your voice mail Depending on your theme you might be able to check your voice mail from the Home screen 1 In the phone application press the Menu key 2 Click Call Voice Mail Change the voice mail access number If a voice mail access number is not already set on your BlackBerry device you can type the access number for a different voice mail system 1 Inthe phone application press the Menu key 17 User Guide Phone Click Options Click Voice Mail Type a voice mail access number and a password Press the Menu key Click Save Du AWN S
150. gs that are on your BlackBerry device or media card You create an automatic playlist by specifying criteria for artists albums or genres of songs When you add a song to your device that meets the criteria your device adds it to the automatic playlist An indicator appears beside automatic playlists in your list of playlists Create a standard playlist 1 Inthe media application click Music 2 Click Playlists 3 Click New Playlist 4 Click Standard Playlist 5 Type a name for the playlist 6 Press the Menu key 7 Click Add Songs 8 Click a song 9 Toadd more songs repeat steps 6 to 8 10 Press the Menu key 1 Click Save Change a standard playlist On the Home screen click the Media icon Click Music Click Playlists Highlight a standard playlist Press the Menu key Click View Perform any of the following actions e To add a song press the Menu key Click Add Songs Click a song e To change the order of songs highlight a song Press the Menu key Click Move Click the new location e To delete a song highlight a song Press the Menu key Click Delete 8 Press the Menu key 9 Click Save NOURWN gt 88 User Guide Create an automatic playlist OHONANAWNS o 11 To view the songs in the playlist click a playlist Press the Menu key Click View Songs On the Home screen click the Media icon Click the Music icon Click Playlists Click New Playlist Click Automatic
151. h for text in a presentation you must view the presentation in text view or in text and slide view 1 In a message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next View a list of saved searches 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall Change a saved search 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall 6 Highlight a search 7 Press the Menu key 8 Click Edit Search 9 Edit the search criteria 10 Press the Menu key 11 Click Save Delete a saved search On the Home screen click the Messages icon Press the Menu key Click Recall Highlight a search Press the Menu key Click Delete Search Au RWN gt Search 169 User Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry device that contains specific information 1 On the Home screen click the Search icon 2 Perform any of the following actions e Inthe Text field type text or a phone number to search for e Inthe Name field specify a contact name to search for 3 Select the check box beside one or more applications 4 Press the Menu key 5 Click Search
152. he BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose forward or reply to based on the classification that you assign to the message Your administrator specifies the message classifications that you can use If you receive a message that uses message Classifications you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message You can also view the abbreviation and full description for the classification for a sent message in the sent items folder Change the default message classification To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator must turn on message classifications Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously If you have sent a message to or received a message from the contact previously your device tries to use the message classification that was used for the last message On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Default Classification field Press the Menu key Click Save DU AWNS Change the size of S MIME indicators in
153. he Home screen or in a folder click the Tasks icon 2 Highlight a task 3 Press the Menu key 4 Click Delete Task list options Sort contacts or tasks Du ARWNS In the contact list or task list press the Menu key Click Options If necessary click General Options Change the Sort By field Press the Menu key Click Save Change the snooze time for reminders NOWRWNS On the Home screen click the Calendar or Tasks icon Press the Menu key Click Options If necessary click General Options Change the Snooze field Press the Menu key Click Save View tasks in a calendar NOUAWNS 136 On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Show Tasks field to Yes Press the Menu key Click Save Personal organizer User Guide Personal organizer Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOURWN gt View the number of tasks or memos stored on your device 1 On the Home screen or in the Applications folder click the MemoPad icon or the Tasks icon 2 Press the Menu
154. he Menu key Click Link Address or Image Address Click Send Address Click a message type OR wWwN gt To return to the browser after you send the message press the Escape key Browser 101 User Guide Viewing pictures and playing media files Play a media file on a web page 1 On a web page click a media file 2 Click Open Save a song or video from a web page 1 In the browser click a link for a song or video 2 Click Save 3 Type a name for the song or video 4 Click Save View a full picture on a web page 1 Ona web page highlight or pause on a picture 2 Press the Menu key 3 Click Full Image Zoom in to or out from a picture 1 Ina picture press the Menu key 2 Click Zoom 3 Roll the trackball up or down To zoom back to the original picture size press the Menu key Click Fit to Screen Browser bookmarks About bookmarks for web pages To close the picture press the Escape key once in the camera or twice in the media application Browser You can add bookmarks for web pages that you visit frequently When you add a bookmark you can set whether you want the browser to check the web page for updates periodically Bookmarks for web pages that have been updated since the last time you visited them appear in italic Add a bookmark for a web page 1 On a web page press the Menu key 2 Click Add Bookmark 102 User Guide Browser 3 Inthe Auto Synchronize field set how o
155. he Options icon Click SMS Set the Delivery Reports field to On Press the Menu key Click Save OoRWN gt MMS messages MMS message basics About MMS messages With an MMS phone number you can send and receive MMS messages that contain media files such as jpg gif wbmp midi vcf vCard ics iCalendar avi mpg or mov files An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging If you have more than one phone number associated with your BlackBerry device your device sends MMS messages using the first phone number that appears in the drop down list at the top of the Phone screen in the phone application 47 User Guide Messages Find your MMS phone number In the phone application your phone number appears at the top of the screen If your wireless service provider has set up your BlackBerry device for MMS messaging this number is also your MMS phone number If you have more than one phone number associated with your device the first phone number that appears in the drop down list at the top of the screen is your MMS phone number Send an MMS message Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Messages icon 2 Press the key 3 Click Compose MMS 4 Perform one of the following actions e Ifthe contact is not in your contact list click Use Once Click Email or Phone Type an email
156. he email address in your contact list to locate a PGP key or certificate for the contact Sign or encrypt a message You can sign or encrypt email messages and PIN messages 1 When composing a message change the Encoding field 2 f necessary change the Classification field Encrypt a message with a pass phrase Your BlackBerry device can encrypt email messages and PIN messages using a pass phrase shared between the sender and recipient In an unsent message set the Encoding field to Encrypt or Sign and Encrypt Press the Menu key Click Options Set the Use Password Based Encryption field to Yes In the Allowed Content Ciphers section select the check box beside one or more allowed content ciphers If you are signing the message in the Signing Options section select a certificate Press the Menu key Click Save Type your message 10 Press the Menu key 1 Click Send 12 Type a pass phrase to encrypt the message 13 Confirm the pass phrase 14 Click OK OMNDANAWNS 56 User Guide Using a secure method let the recipient know what the pass phrase is Attach a certificate to a message You can attach a certificate to email messages and PIN messages When composing a message press the Menu key Click Attach Certificates Highlight a certificate Press the Menu key Click Continue ORwWNo Download the certificate used to sign or encrypt a message Messages If a certificate is not included
157. he email message header only Turn on an email message filter On the Home screen click the Messages icon Press the Menu key Click Options Click Email Filters Select the check box beside an email message filter Press the Menu key Click Save NOURWNS Change an email message filter On the Home screen click the Messages icon Press the Menu key Click Options Click Email Filters Highlight an email message filter Press the Menu key Click Edit Change the options for the email message filter Press the Menu key Click Save OHONANRAWNS Prioritize email message filters 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Filters 41 User Guide oN AY Highlight an email message filter Press the Menu key Click Move Click the new location Delete an email message filter NOURWN gt On the Home screen click the Messages icon Press the Menu key Click Options Click Email Filters Highlight an email message filter Press the Menu key Click Delete Email message options Check spelling automatically before sending email messages ORwWN gt On the Home screen or in a folder click the Options icon Click Spell Check Select the Spell Check Email Before Sending option Press the Menu key Click Save Set an out of office reply Messages To perform this task your BlackBerry device must be assoc
158. hether your BlackBerry device uses an SSL connection or a TLS connection to connect to the certificate server Connection options for OCSP and CRL servers Friendly Name Type a display name for the certificate server Server URL Type the web address of the certificate server Send connection information for a certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Certificate Servers Highlight a certificate server Press the Menu key Click Email Server or PIN Server AuUAWNS Delete a certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Certificate Servers Highlight a certificate server Press the Menu key Click Delete DU RWNS 236 User Guide Security Key stores About the key store The key store on your BlackBerry device might store the following items To access these items in the key store you must type a key store password e personal certificates certificate and private key pairs e certificates that you download using the certificate synchronization tool of the BlackBerry Desktop Manager e certificates that you download from an LDAP certificate server e certificates that you add from a message e personal PGP keys public and private key pairs e PGP public keys that you download from an LDAP certificate server e PGP public keys that you add from a message e root certific
159. hould search for all contacts or email addresses that contain specific text type the text and use an asterisk as a wildcard character to represent the rest of the contact or email address Sent To Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages Separate multiple contacts or email addresses with a semicolon To specify that the email message filter should search for all contacts or email addresses that contain specific text type the text and use an asterisk as a wildcard character to represent the rest of the contact or email address Sent directly to me Set whether the email message filter applies to email messages that include your email address in the To field 40 User Guide Messages CC to me Set whether the email message filter applies to email messages that include your email address in the CC field BCC to me Set whether the email message filter applies to email messages that include your email address in the BCC field Importance Set the importance level of email messages that the email message filter applies to Sensitivity Set the sensitivity level of email messages that the email message filter applies to Action Set whether email messages that the email message filter applies to are forwarded to your BlackBerry device If email messages are forwarded specify whether they are forwarded with high importance or with t
160. iated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator OMONANRAWNS o To turn off the out of office reply change the Use Out Of Office Reply field to No 42 On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Change the Use Out Of Office Reply field to Yes In the text box that appears type a reply If you use IBM Lotus Notes in the Until field set the date on which the out of office reply should turn off Press the Menu key Click Save User Guide Messages Request delivery or read confirmation for email messages Depending on your wireless service provider this feature might not be supported DaN On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field to the email account that uses the BlackBerry Internet Service Perform any of the following actions e To send read notification when a sender requests it change the Send Read Receipts field e To request delivery or read notification when you send email messages change the Confirm Delivery and Confirm Read fields Press the Menu key Click Save View email messages in plain text format ONDUN On the Home screen click the Messages icon Press the Menu key
161. icator appears when the device has deleted the key 220 User Guide Security Protect your device data To perform this task you must have set a BlackBerry device password On the Home screen or in a folder click the Options icon Click Security Options Click General Settings Change the Content Protection field to Enabled Press the Menu key Click Save AuRWN gt Set content protection strength You can set the strength of the encryption that your BlackBerry device uses to protect data that you receive when your device is locked On the Home screen or in a folder click the Options icon Click Security Options Click General Settings Set the Strength field Press the Menu key Click Save Du AWNS About encryption keys If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry Desktop Redirector your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device You should generate a new encryption key every 2 weeks Generate an encryption key You can perform this task if your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator If your device is associated with an email account that uses a BlackBerry Enterprise Server that
162. ice 1 On the Home screen or in the application list click Manage Connections 2 Perform one of the following actions e To turn off a wireless connection clear the check box beside the connection type e To turn off all wireless connections click Turn All Connections Off To turn on a wireless connection again select the check box beside the connection type or click Restore Connections Network connection indicators Mobile network Green Your BlackBerry device is connected to the wireless network White Your connection to the wireless network is turned on but your device is not connected to the network or you are in a wireless coverage area in which you can only call emergency numbers Red Your connection to the wireless network is turned off Bluetooth Green Your device is connected to another Bluetooth enabled device White Bluetooth technology is turned on but your device is not connected to another Bluetooth enabled device 204 User Guide Wireless network coverage Red Bluetooth technology is turned off Turn on LED notification for wireless coverage On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the LED Coverage Indicator field to On Press the Menu key Click Save vRWN gt When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification set the LED Coverage Indic
163. ice model and wireless service plan If your email account uses a BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears beside the option field For more information about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices 98 User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider multiple browsers might appear on your BlackBerry device For more information about the charges associated with using each browser contact your wireless service provider 1 On the Home screen click the Browser icon 2 Perform one of the following actions e faweb address field appears on the screen type a web address e Ifa web address field does not appear on the screen press the key Click Go To Type a web address 3 Press the Enter key Search the Internet To perform this task your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service that supports this feature For more information contact your wireless service provider 1 On the Home screen click the Browser icon 2 Perform one of the following actions e Ifthe Search here field appears on the screen type th
164. ide call logs in a message list select the None option Block incoming messages If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from contacts in your organization For more information contact your administrator On the Home screen or in a folder click the Options icon Click Security Options Click Firewall Select the check box beside one or more message types Press the Menu key Click Save DU AWNS Note Even though you do not receive blocked messages on your device blocked messages might contribute to data usage in your wireless service plan You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters Allow messages from contacts in your contact list or allowed sender list On the Home screen or in a folder click the Options icon Click Security Options Click Firewall Select the Contacts check box or the Specific address check box Press the Menu key Click Save AuUAWNS Add a contact to your allowed sender list To perform this task you must set the security firewall to allow messages from specific addresses This setting allows you to receive messages from contacts in your allowed sender list On the Home screen or in a folder click the Options icon Click Security Options Click Firewall Pr
165. ighlight an unavailable contact 2 Press the Menu key 3 Click Set Alert BlackBerry Messenger 199 User Guide Applications Applications Switch applications 1 In any application press the Menu key 2 Click Switch Application 3 Perform one of the following actions e Ifthe application that you want to switch to appears highlight an application and press the Enter key e Ifthe application that you want to switch to does not appear highlight Home Screen and press the Enter key Add update or return to the previous version of an application using the application center You can use the application center to add update or return to the previous version of a select number of applications that are hosted by your wireless service provider 1 Inthe application center click an application 2 Click Install 3 Click Download Add an application On a web page highlight a link for an application Press the Menu key Click Download Click OK AWN Related topics Legal notice 262 View properties for an application On the Home screen or in a folder click the Options icon Click Advanced Options Click Applications Click an application RWNS Related topics 200 User Guide Applications Legal notice 262 Delete a third party application If your device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to delete some third party applications
166. igned to provide additional security for your BlackBerry device You can use a smart card for two factor authentication when you log in to your device or you can use a software token for two factor authentication when you log in to a VPN connect to a Wi Fi network or use your device with RSA software as a hardware token If you use two factor authentication you must type your pass phrase when you e unlock your device 239 User Guide Security e change a general security option on your device e change a smart card option e use your device with RSA software Turn on two factor authentication You must have set a BlackBerry device password and have the smart card password that you received with your smart card On the Home screen or in a folder click the Options icon Click Password Change the User Authenticator field to Smart Card Press the Menu key Click Save Complete the instructions on the screen AunRWN gt Import a certificate from a smart card On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Press the Menu key Click Import Smart Card Certs Type your smart card password Select the check box beside a certificate Click OK Type your key store password 10 Click OK OMNAARWN gt Lock your device when you remove your smart card from your smart card reader On the Home screen or in a folder click the Options icon Click
167. ile 91 Transfer a file between your device and your computer using the Roxio Media Manager 83 Use a picture as the Home screen background On the Home screen click the Media icon Click Pictures Click a category Highlight a picture Press the key Click Set As Home Screen Image DupzWNnNs To clear the picture from the Home screen press the key Click Reset Home Screen Image 91 User Guide View pictures as a slide show A slide show displays all pictures in a category or folder 1 On the Home screen click the Media icon Click Pictures Click a category If necessary click a folder Highlight a picture Press the Menu key Click View Slide Show NOURWHN To close the slide show press the Escape key Change the number of seconds between slides in a slide show On the Home screen click the Media icon In the media application press the Menu key Click Options Change the Slide Show Interval field Press the Menu key Click Save Du AWNS View pictures by name On the Home screen click the Media icon Click Pictures Click a category Press the Menu key Click View List OoaRWNS gt Zoom in to or out from a picture 1 In a picture press the Menu key 2 Click Zoom 3 Roll the trackball up or down To zoom back to the original picture size press the Menu key Click Fit to Screen To close the picture press the Escape key once in the camera or twice in the media appli
168. ind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software a device with BlackBerry Built In software or a device that is running the BlackBerry Application Suite BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services BlackBerry MDS BlackBerry Mobile Data System cc carbon copy certificate A certificate is a digital document that binds the identity and public key of a certificate subject Each certificate has an corresponding private key that is stored separately A certificate authority signs the certificate to indicate that it is authentic and can be trusted CMIME Compressed Multipurpose Internet Mail Extensions CRL certificate revocation list CRL server A BlackBerry device uses a CRL server to check the most recently published revocation status of a certificate Certificate authorities publish certificate revocation lists on CRL servers DSA Digital Signature Algorithm ECC Elliptic Curve Cryptography FDN Fixed Dialing Number 258 User Guide Glossary FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry device uses an LDAP certificate server to search for and download certificates and PGP keys LED light
169. ine Help About pauses and waits Use a pause or a wait to separate additional numbers for example a password or extension from a main phone number After dialing the main phone number your BlackBerry device either pauses before dialing the additional numbers pause or prompts you to type them wait 119 User Guide Add a pause or a wait to a phone number Click Add Pause or Add Wait Type the additional numbers Press the Menu key Click Save OaRwWN gt View a contact In the contact list click a contact Change a contact In the contact list highlight a contact Press the Menu key Click Edit Change the contact information Press the Menu key Click Save DU AWN Delete a contact 1 In the contact list highlight a contact 2 Press the Menu key 3 Click Delete Search for contacts in your organization s address book After typing the main part of a phone number in a phone number field press the Menu key Personal organizer To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator In the contact list press the Menu key Click Lookup Type part or all of a contact name Press the Enter key AWN Manage contact lookup results 1 In the contact lookup results highlight a contact 2 Press the Menu key 3 Perform one of the follo
170. isna eon AA See A eee rece E anda sian EE ood sass c shes E R A AA E AE Change timer notification options Date time and alarm troubleshooting Personal organizer Contacts Memos Categories Calcula tOn eenn e R E a e EE ea a a EE ati co E EAREN SEE EE SEE RETIN I A E A OETA A EA E EAE DAREA N EREN 2 Y AAEE DI I AS ANET EY NES E EA EEN or Aas eR COE otification basics Accessibility options LED notification Typing input methods Spelling checker LOANO GENO TA AEAEE AE AEE AEAEE EE ET OEE EEEN AutoText Typing shortcuts Typing troubleshooting LESE EN TEN E EET AN E E NE PNE E PIE AE A ee A E EA SAN E TE EATA AN E EEA Change thie iis lary letra Ge Ge scans enine e i E R a Ea a E EEE EEEREN E A E NEEE RR TS Nalo Eeto loNA Into TO e EENAA EETA AEAEE OSEE ESTESE TEA EEA 15 15 15 15 16 116 116 Delete ardisplaylaniquage acc ca iehscetenntestcnsen aa E S E Aelia dd cd stata bon teed ee ea eee Abw YPN APUN angua el per emeeretty ere ere tre tteeertr tt srrrtereret E E R ter ty crete TOERE Q hange the typing IpuUt lam GU ages nen 2s acceszecsesssadvevcsssdocasesovsececasscasbncecasacesscodisecesaseedeassnsustscssbcessinshssodectausnsvsdesbisasissnsendastasasssactadeavechatesbeassehistaccasdscatabebassacaaaseeases WN witch typing input methods hange the input options for SureType technology hange the voice dialing language se a shor
171. izing organizer data over the wireless network change the Wireless Synchronization field to No About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry device and in the email application on your computer If you reconcile your email messages using wireless email reconciliation on your device you can set whether the email messages on your device or the email messages on your computer take precedence when an email reconciliation conflict occurs If you synchronize your organizer data using wireless data synchronization the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs 173 User Guide Synchronization Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry device On the Home screen click the Messages icon Press the Menu key Click Options Click Email Reconciliation If necessary change the Message Services field Set the On Conflicts field Press the Menu key Click Save ON AMRWNS Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization changing conflict resolution options and synchronizing organizer data using the synchronization tool of the BlackBerr
172. kBerry device and you are trying to check your voice mail using a shortcut key your device calls the voice mail access number for your active phone number Check the voice mail for your alternate phone number e You need a voice mail access number to check your voice mail To obtain a voice mail access number contact your wireless service provider or administrator cannot make calls using a voice command Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network 30 User Guide Phone e Ifyou are using a Bluetooth enabled device such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device e Verify that your keyboard is unlocked e Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options Certain languages might not be supported Related topics Change the voice dialing language 19 Lock the keyboard 216 Bluetooth technology 177 My device does not recognize names or numbers in voice commands Try performing the following actions e Say the first name and the last name of your contact e lf your BlackBerry device does not often identify matches set the matching sensitivity level to reject less e lf your device often identifies incorrect matches se
173. key Click Options Set the Clock Face Stopwatch Face or Timer Face fields Press the Menu key Click Save Display a second time zone DaN On the Home screen click the Clock icon Press the Menu key Click Options Set the Home Time Zone field Press the Menu key Click Save Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls or messages di 2 3 On the Home screen click the Clock icon Press the Menu key Click Enter Bedside Mode To turn off bedside clock mode press the Escape key Related topics Set options for bedside clock mode 116 Set options for bedside clock mode iF 2 116 On the Home screen click the Clock icon Press the Menu key Date time and alarm User Guide Date time and alarm 3 Click Options 4 Inthe Bedside Mode section perform any of the following actions e To receive LED notification when bedside clock mode is turned on change the Disable LED field to No To turn off the connection to the wireless network so that your device does not receive phone calls or messages when bedside clock mode is turned on change the Disable Radio field to Yes To turn off screen dimming when bedside clock mode is turned on change the Dim Screen field to No 5 Press the Menu key 6 Click Save Turn on the alarm In the clock press the Menu key Click Set Alarm Roll
174. key Click Save View tasks in a calendar NOURWN gt On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Show Tasks field to Yes Press the Menu key Click Save Change the first day of the week NOUAWNS On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the First Day of Week field Press the Menu key Click Save Hide free time in Agenda view NOURWNS On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Show Free Time in Agenda View field to No Press the Menu key Click Save View more of the subject line for appointments in Agenda view NOuURWN gt On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Show End Time in Agenda View field to No Press the Menu key Click Save Personal organizer 131 User Guide Personal organizer Change how long your device stores calendar entries On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Keep Appointments field Press the Menu key Click Save NOUAWNS Your BlackBerry device deletes calendar entries that are older than the number of days that you set To restore calendar entries change the Keep Appointments field to a
175. key 3 Click Options The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device Memos Memo basics Create a memo On the Home screen or in a folder click the MemoPad icon Click Add Memo Type the memo information Press the Menu key Click Save awyn Change a memo On the Home screen or in a folder click the MemoPad icon Highlight a memo Press the Menu key Click Edit Change the memo information Press the Menu key Click Save NOOR WNS 137 User Guide Personal organizer Send a task or memo On the Home screen or in a folder click the Tasks icon or the MemoPad icon Highlight a task or memo Press the Menu key Click Forward As Click a message type OaRWN gt Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 Ina message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of the following actions e To accept the suggested spelling click a word in the list that appears e To ignore the suggested spelling press the Escape key e To ignore all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary e To stop checking spelling press the Menu key Click Cancel Spell Check Delete a memo On the Home screen or in a folder click the M
176. ksheet Press the Enter key e To view hidden columns or rows press H To hide the columns or rows press H In a presentation e To switch presentation views press M e To move to the next slide when viewing a presentation in slide view press N e To move to the previous slide when viewing a presentation in slide view press P e To move to the last cursor position after closing and reopening a presentation attachment that you were viewing in text view or in text and slide view press G Camera and video camera shortcuts Depending on your BlackBerry device the camera or video camera feature might not be supported e To zoom in to a subject before taking a picture press the Volume Up key e To zoom out from a subject before taking a picture press the Volume Down key e To take a picture press the Right Convenience key e To change the flash mode for a picture or to turn on low light mode for a video press the Space key Media shortcuts e To pause a song or video press the Mute key To resume playing a video or song press the Mute key again e To play the next song in a category press N e To play the previous song in a category press P e To play the next song in a playlist press and hold the Volume Up key e To play the previous song in a playlist press and hold the Volume Down key e To turn on the audio boost feature to amplify the volume for songs ring tones and videos press the Volume Up key until you reach the
177. l the download and wait for a short period of time Try downloading the attachment again A question mark appears on a slide A question mark appears on a slide if your BlackBerry device has not downloaded the slide To download the slide highlight the slide Press the Menu key Click Retrieve 78 User Guide Camera and video camera Camera and video camera Depending on your BlackBerry device the camera or video camera feature might not be supported Depending on your device model some camera and video camera features might not be supported Take a picture Depending on your BlackBerry device the camera or video camera feature might not be supported 1 On the Home screen click the Camera icon 2 Perform any of the following actions e To zoom in to or out from a subject roll the trackball up or down e To lock the focus on a subject by pressing the Right Convenience key halfway Depending on your device model this feature might not be supported 3 To take a picture click the trackball Note The approximate number of pictures that you can save to the BlackBerry device memory or the media card appears in the lower left corner of the screen If you save pictures to the device memory you might be able to insert a media card into your device to save more pictures Related topics View a picture 91 Pan a picture To perform this task you must zoom in to the picture In a picture roll the trackball To close the
178. lace the cursor in the underlined word 2 Click the trackball 3 Perform one of the following actions e To replace the misspelled word with a suggested spelling click a word in the list that appears e To close the list without selecting a word press the Escape key e To ignore all instances of the same spelling error press the Menu key Click Ignore All Check spelling automatically before sending email messages On the Home screen or in a folder click the Options icon Click Spell Check Select the Spell Check Email Before Sending option Press the Menu key Click Save ORwWN gt Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling On the Home screen or in a folder click the Options icon Click Spell Check Change one or more options Press the Menu key Click Save OoaRWN gt Add a word to the custom dictionary On the Home screen click the Options icon Click Custom Dictionary Press the Menu key Click New AWN 150 User Guide Type a word or letter combination Press the Enter key Press the Menu key Click Save ON AY Change a word in the custom dictionary Press the Enter key Press the Menu key Click Save 1 On the Home screen click the Options icon 2 Click Custom Dictionary 3 Highlight a word 4 Press the Menu key 5 Click Edit 6 Change the word 7 8 9 Delete a wo
179. less network automatically You can only make emergency calls by typing official emergency access numbers for example 911 or 112 Note You should not rely on any wireless device for essential communications including medical emergencies Emergency numbers may vary by location and emergency calls may be blocked or impeded by network environmental or interference issues About Emergency Callback Mode If your BlackBerry device is connected to a CDMA network when you end an emergency call your device enters Emergency Callback Mode This mode enables the operator to call you back or determine your approximate location Depending on your wireless service provider Emergency Callback Mode is active for five minutes or is canceled when you make a non emergency call In Emergency Callback Mode you cannot send and receive messages or browse web pages Your device exits Emergency Callback Mode at any time if you make a non emergency call Make an emergency call Perform one of the following actions e f your keyboard or BlackBerry device is unlocked in the phone application type the emergency number Press the Send key e If your keyboard is locked type the emergency number Press the Send key e If your device is locked press the Menu key Click Emergency Call Click Yes Volume Adjust the volume e To Increase the volume press the Volume Up key User Guide Phone e To decrease the volume press the Volume Down key Chan
180. less the battery power level drops below a specified percentage Ona map press the Menu key Click Options Change the Backlight Timeout When field Press the Menu key Click Save ORwWN gt Related topics Set how long backlighting remains on 160 Geotag pictures that you take To perform this task if you don t have an internal GPS receiver you must pair your BlackBerry device with a Bluetooth enabled GPS receiver and set that GPS receiver to track your movement You can geotag add the latitude and longitude coordinates for your current location to pictures that you take so that you can view them on a map Depending on your BlackBerry device the camera or video camera feature might not be supported On the Home screen click the Camera icon Press the Menu key Click Options Change the Geotagging field to Enabled Press the Menu key Click Save AuUAWNS 191 User Guide Maps To stop geotagging pictures that you take set the Geotagging field to Disabled View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry device a globe indicator appears beside the file name in the lower left corner of the screen 1 On the Home screen click the Media icon 2 Click Pictures 3 Click a category 4 Highlight a geotagged picture 5 Press the Menu key 6 Click View on Map Map shortcuts e To zoom into a map press I e To zoom out from a map pr
181. lick Edit Group Click a contact Click one of the following menu items e Add Member e Change Member e Delete Member Press the Menu key Click Save Group Note When you delete a contact from a mailing list the contact remains in your contact list View a mailing list In the contact list click a mailing list To view the details for a contact in the mailing list click a contact Click View Member Delete a mailing list 1 2 3 In the contact list highlight a mailing list Press the Menu key Click Delete Group Multiple contact lists About multiple contact lists If your BlackBerry device is associated with multiple email accounts you might have contacts from each email account on your device For example if your device is associated with a work email account and a personal email account you might be able to view your work contact list and your personal contact list on your device For more information contact your wireless service provider Switch contact lists 1 2 3 In a contact list press the Menu key Click Select Contacts Click a contact list Change the default contact list 1 2 3 4 On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Contact List SYNC field 123 User Guide Personal organizer 5 Press the Menu key 6 Click Save Contact list options Sort contacts or tasks In the con
182. lick the new location NOURWN gt Rename a bookmark folder for web pages You can only rename folders that you created 1 On the Home screen click the Browser icon 2 Highlight a folder 3 Press the Menu key 4 Click Rename Folder Delete a bookmark folder for web pages You can only delete folders that you created 1 On the Home screen click the Browser icon 2 Highlight a folder 3 Press the Menu key 4 Click Delete Folder Web feeds About web feeds Browser Web feeds provide you with information about updates to web site content You can open a web feed to view a list of titles and descriptions for updated web site content For example if you open a sports web feed for a news web site you can scan a list of sports stories that the web site has published since the last time that you checked the web feed If a title interests you you can view the web feed content or if an audio version of the content is available you can listen to the web feed content You can open web feeds on web pages or you can subscribe to web feeds and open them from your bookmark list In your bookmark list web feeds that have been updated since the last time you checked them appear in italic In a web feed unopened web feed titles appear in bold 104 User Guide Browser If one or more web feeds are available on a web page the Add Web Feed option appears in the menu Subscribe to a web feed On a web page press the Menu k
183. ll and message notifications for your contacts are received even if you switch your sound profile to Silent or Vibrate Only In the sounds application click Set Contact Alerts Click Add Contact Alert Press the Menu key Click Add Name Click a contact To add additional contacts repeat steps 3 to 5 Click the application or item that you want to change Change the notification information Press the Menu key 10 Click Save WOON AARWN gt 142 User Guide Notifications Download a ring tone Depending on your wireless service plan this feature might not be supported On the Home screen click the Media icon Click Ring Tones Click All Ring Tones Press the Menu key Click Download Ring Tones nawy Related topics Legal notice 262 Accessibility options Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry device when the battery power level is full or low and when you connect or disconnect a USB cable or accessory to or from your device On the Home screen click the Options icon Click Advanced Options Click Accessibility Change the Event Sounds field to On Press the Menu key Click Save Du RWNS Related topics Change the contrast 165 Set the number of icons that appear on the Home screen 165 LED notification LED notification The LED light on the top of your BlackBerry device flashes different colors to indicate different statuses
184. long your device stores messages 51 View the amount of available memory 95 Receive only the first section of long email messages 44 Change how long your device stores calendar entries 132 212 User Guide SIM card SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book you can use the SIM card phone book to access contacts that you have added to your SIM card The SIM card phone book is different from the contact list on your BlackBerry device If you switch SIM cards the contacts in the SIM card phone book change You can add ADN entries to your SIM card phone book You can also search for ADN entries or SDN entries ADN entries appear in plain text and SDN entries appear in bold Add a contact to your SIM card In the contact list press the Menu key Click SIM Phone Book Press the Menu key Click New Type the contact information Press the Menu key Click Save NOURWNS Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network this feature might not be supported 1 In the contact list press the Menu key 2 Click SIM Phone Book 3 Press the Menu key 4 Click Copy All To Contacts Note If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list your BlackBerry device does not copy the SIM c
185. longer period of time Calendar entries that you received on your device within the set period of time appear in a calendar Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOURWN gt View the number of calendar entries stored in a calendar On the Home screen click the Calendar icon Press the Menu key Click Options Click a calendar AWN The Number of Entries field displays the number of entries that are stored in the calendar Multiple calendars About multiple calendars If your BlackBerry device is associated with multiple email accounts you might have multiple calendars on your device For example if your device is associated with a work email account and a personal email account you might be able to view your work calendar and your personal calendar on your device If you have multiple calendars on your device you can schedule and manage appointments and meetings in each calendar For more information contact your wireless service provider 132 User Guide Switch calendars 1 On the Home screen click the Calendar icon Press the Menu key Click Selec
186. luetooth technology 4 Press the Menu key 5 Click Connect To disconnect from a paired Bluetooth enabled device highlight the device Press the Menu key Click Disconnect Related topics Turn on Bluetooth technology 177 Switch to a paired Bluetooth enabled device during a call To perform this task you must turn on Bluetooth technology 1 During a call press the Menu key 2 Click Activate lt Bluetooth device gt Related topics Turn on Bluetooth technology 177 Share contacts with a paired Bluetooth enabled car kit On the Home screen or in a folder click the Options icon Click Bluetooth Highlight a Bluetooth enabled car kit Press the Menu key Click Connect Press the Menu key Click Transfer Contacts NOuURWN gt Receive a media file using Bluetooth technology To perform this task Bluetooth technology must be turned on and your BlackBerry device must be paired with a Bluetooth enabled device On the Home screen click the Media icon Click a media type Press the Menu key Click Receive Using Bluetooth Click Yes Click Save DU AWN Send a media file To perform this task with a paired Bluetooth enabled device you must turn on Bluetooth technology You can only send media files that you added 1 On the Home screen click the Media icon 2 Click a media type 178 User Guide Bluetooth technology If necessary click a category Highlight a media file Press the Menu key
187. mail messages and PIN messages that you send from your BlackBerry device Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send When you digitally sign a message using your private key recipients use your public key to verify that the message is from you and that the message has not been changed Encryption is designed to keep messages confidential When you encrypt a message your device uses the recipient s public key to encrypt the message Recipients use their private key to decrypt the message To send an encrypted PIN message you must have a PIN and an email address for the contact in your contact list Your device uses the email address in your contact list to locate a PGP key or certificate for the contact Sign or encrypt a message You can sign or encrypt email messages and PIN messages 1 When composing a message change the Encoding field 2 If necessary change the Classification field Encrypt a PGP protected message with a pass phrase By default your BlackBerry device uses your PGP key to encrypt messages When composing a message change the Encoding field to one that uses encryption Press the Menu key Click Options Change the Use Conventional Encryption field to Yes Press the Menu key Click Save DU AWN Using a secure method let the recipient know what the pass phrase is 62 User Guide Messages Attach a PGP key to a message You
188. ment information If the appointment recurs change the Recurrence field Press the key Click Save Schedule an appointment quickly in Day view To perform this task in the general calendar options the Enable Quick Entry field must be set to Yes AWN On the Home screen click the Calendar icon In Day view beside the start time type the subject of the appointment Type a location in parentheses To change the end time roll the trackball 5 Click the trackball If you have multiple calendars on your BlackBerry device the appointment appears in your default calendar Schedule a meeting Personal organizer To perform this task your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or administrator Ty To OMNANRAWNS cli cli cli On the Ho Press the Menu key ck New pe the meeting information Press the Menu key ck Invite Attendee me screen click the Calendar icon cka co 10 Click Save Related topics Turn off your device 210 tact add another contact to your meeting repeat steps 4 to 6 Press the Menu key Recurrence fields Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task 126 User Guide Personal organizer Relative Date Set whether
189. message press the Menu key Click Delete Delete multiple messages di 2 On the Home screen click the Messages icon Perform one of the following actions Messages e Todelete a range of messages highlight a message Press and hold the Shift key Roll the trackball up or down Release the Shift key Press the Menu key Click Delete Messages e To delete all messages prior to a certain date highlight a date field Press the Menu key Click Delete Prior Click Delete Note Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation Email messages Email message basics Send an email message 1 2 3 4 On the Home screen click the Messages icon Press the 8 key Click Compose Email In the To field perform one of the following actions e Type an email address e Type a contact name e Type part of a contact name Click a contact Type a message Press the 85s key Click Send 37 User Guide Messages Related topics Search for contacts in your organization s address book 120 Message list options 51 Delete the original text from a reply message 1 Whe n replying to a message press the Menu key 2 Click Delete Original Text File an email message To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Serve
190. messages On the Home screen or in a folder click the Options icon Click Security Options Click S MIME Change the Message Viewer Icons field Press the Menu key Click Save DU AWNS Change the encryption algorithms for S MIME protected messages Ifa message has multiple recipients your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support On the Home screen or in a folder click the Options icon Click Security Options Click S MIME Select the check box beside one or more encryption algorithms Press the Menu key ORwWN gt 60 User Guide Messages 6 Click Save Request delivery notification for signed S MIME protected messages On the Home screen or in a folder click the Options icon Click Security Options Click S MIME Change the Request S MIME Receipts field to Yes Press the Menu key Click Save DuUAWNS Turn off the prompt that appears before an S MIME protected message is truncated On the Home screen or in a folder click the Options icon Click Security Options Click S MIME Change the Warn about truncated messages field to No Press the Menu key Click Save AuUAWNS To turn on the prompt again change the Warn about truncated messages field to Yes Turn off the prompt that appears when you use an S MIME certificate that is not recommended for use On the Home screen or in a folder click the Options icon Click
191. ming the following actions e Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send messages when you return to a wireless coverage area e Ifthe menu item for sending a message does not appear verify that you have added an email address a PIN or a phone number for your contact e Ifyou created an email address or added an existing email address to your device using the email setup screen in the setup wizard verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive in the setup wizard open the email setup screen to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device On the Home screen or in a folder click the Options icon Click Advanced Options Click Host Routing Table Press the Menu key Click Register Now e Generate an encryption key e Verify that data service is turned on e Resend the message Related topics Find information about wireless coverage indicators 204 Turn off data service 207 Generate an encryption key 221 Change a contact 120 Resend a message 35 am not receiving messages Try performing the following actions e Verify that your BlackBerry device is connected to the wireless net
192. n Press the Menu key Click Save Turn off trackball sounds To turn on trackball sounds again set the Audible Roll field to Click OoaRWN gt On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Audible Roll field to Mute Press the Menu key Click Save Set the cursor speed Assign an application to a Convenience key Your B ORWN gt On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Key Rate field Press the Menu key Click Save change the application that is assigned to a Convenience key OaRWN gt On the Home screen or in a folder click the Options icon Click Screen Keyboard Press the Menu key Click Save Change the Right Side Convenience Key Opens or Left Side Convenience Key Opens fields Display and keyboard ackBerry device has one or more Convenience key on the side of the device Depending on your theme you might not be able to 163 User Guide Display and keyboard Set the trackball sensitivity You can set how the trackball responds to your touch A high sensitivity level requires less pressure than a lower sensitivity level On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Horizontal Sensitivity and Vertical Sensitivity fields Press the Menu key Click Save OoRWN gt Turn on standby mode If you are not on a call you can turn on standby mode
193. n click the Media icon 160 User Guide Display and keyboard Click Pictures Click a category Highlight a picture Press the key Click Set As Home Screen Image DPN To clear the picture from the Home screen press the key Click Reset Home Screen Image Download a Home screen background Depending on your wireless service plan this feature might not be supported On the Home screen click the Media icon Click Pictures Click a category Press the Menu key Click Download Images nawy Set owner information Owner information appears on your BlackBerry device screen when the device is locked On the Home screen or in a folder click the Options icon Click Owner Type your contact information Press the Menu key Click Save OaRWN gt Change the display font 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Change the font fields 4 Press the Menu key 5 Click Save About organizing applications Depending on your theme application icons can appear on the Home screen or in an application list If your theme uses an application list the first few applications in the application list might also appear on the Home screen Add an application folder 1 On the Home screen press the Menu key 2 Click Add Folder 161 User Guide Display and keyboard 3 Type a name for the folder 4 To change the folder icon in the Icon field click the track
194. n see the documentation that came with the Bluetooth enabled device e Allow the Bluetooth enabled device to discover your BlackBerry device In the Bluetooth setup application click Listen e Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device On the Home screen or in a folder click the Options icon Click Bluetooth Highlight a Bluetooth enabled device Press the Menu key Click Device Properties Change the Encryption field to Disabled Press the Menu key Click Save cannot share contacts with a paired Bluetooth enabled device Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that your BlackBerry device is paired with the Bluetooth enabled device e Verify that in the Bluetooth options the Contacts Transfer field is not set to Disabled e Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile For more information about supported profiles see the documentation that came with the Bluetooth enabled device Related topics Bluetooth technology basics 177 183 User Guide GPS technology GPS technology Depending on your wireless service provider this feature might not be supported About GPS technology Depending on your wireless service provider this feature might not be supported You can use GPS technology on your BlackBerry device to
195. n a media card 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Perform one of the following actions e To encrypt files using an encryption key that your device generates change the Encryption Mode field to Device e To encrypt files using a device password change the Encryption Mode field to Security Password e Toencrypt files using an encryption key and a device password change the Encryption Mode field to Security Password amp Device 4 Change the Encrypt Media Files field to Yes 5 Press the Menu key 6 Click Save To stop encrypting the files in the device memory and on a media card change the Encryption Mode field to None Related topics Set a device password 216 About content protection Content protection is designed to encrypt your BlackBerry device data When content protection is turned on your device uses a private key to encrypt data as it is stored on the device including data that your device receives when it is locked Your device decrypts data as you access it You can set content protection to include or exclude your contacts If you turn on content protection for contacts and you receive a call when the device is locked the caller name does not appear on the screen When you lock your device an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory A lock ind
196. n off data service email PIN and MMS messages and browser service on your BlackBerry device so that only phone and SMS text messaging services are available For more information contact your wireless service provider 1 On the Home screen or in a folder click the Options icon 2 Click Mobile Network 3 Perform one of the following actions To turn off data service change the Data Services field to Off e To turn off data service when roaming change the Data Services field to Off When Roaming 4 Press the Menu key 5 Click Save About roaming and international roaming n most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside your wireless service provider s coverage area Sometimes you might have to provide login information before you can access a wireless network When you roam a triangular roaming indicator appears at the top of the Home screen f your device requires a SIM card your wireless service provider might need to set up your SIM card with roaming services before you can roam f your device normally connects to a CDMA network and your device supports international roaming you might need to get a SIM card that is set up for international roaming from your wireless service provider Your phone number stays the same when you travel internationally For more information about roaming and roaming fees contact your wireless service provider Swit
197. n or in a folder click the Options icon Click Language 3 Perform one of the following actions e To use the multi tap input method set the Input Language field to lt Language gt Multitap e To use the SureType input method set the Input Language field to lt Language gt 4 Press the Menu key 5 Click Save Change the input options for SureType technology On the Home screen or in a folder click the Options icon Click Language Click Input Options Change the input options Press the Menu key Click Save Du AWNS Change the voice dialing language To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator On the Home screen or in a folder click the Options icon Click Language Change the Voice Dialing Language field Press the Menu key Click Save vu RwWN gt Use a shortcut to switch typing input languages while you type To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator 157 User Guide Language 1 On the Home screen or in a folder click the Options icon On the Language screen verify whether the Input Language Selection Shortcut field is set to Alt Enter or Shift Space 3 Perform one of the following actions e Ifthe Input Language Selection Shortcut field is set to Alt Ent
198. n when MMS messages are delivered to recipients select the Confirm Delivery check box e To receive notification when recipients open MMS messages select the Confirm Read check box 4 Press the Menu key 5 Click Save View the size of an MMS message before sending it 1 In an MMS message press the Menu key 2 Click Options The Estimated Size field displays the size of the MMS message Stop receiving MMS messages when roaming 1 On the Home screen or in a folder click the Options icon 2 Click MMS 3 Set the Multimedia Reception and Automatic Retrieval fields to Home Only 4 Press the Menu key 5 Click Save Block MMS messages 1 On the Home screen or in a folder click the Options icon 50 Messages User Guide Messages Oo RWHN Click MMS In the Message Filtering section select the Reject Anonymous Messages check box or the Reject Advertisements check box Press the Menu key Click Save Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords NOOR WNS On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save Turn off the prompt that appears when you mark messages as opened NOu
199. nd expose your device to open sky e Ifyou are indoors move close to a window 184 User Guide GPS technology e Ifyou have paired your BlackBerry device with a Bluetooth enabled GPS receiver verify that the Bluetooth enabled GPS receiver is turned on e Ifyou are using GPS technology for the first time wait a short period of time for your device to get your GPS location 185 User Guide Maps Maps Map basics Get directions 1 On the Home screen click the Maps icon 2 On a map press the Menu key 3 Click Get Directions 4 Perform one of the following actions to specify a starting location e To specify your current location if your device has an internal GPS receiver or is paired with a Bluetooth enabled GPS receiver click Where Am e To specify a new location click Enter Address To type location information in specific address fields select the Advanced check box e To specify a saved location click Favorites e To specify a location for a contact click From Contacts e To specify a recently viewed location click the location 5 Select or clear the check box beside one or more route options 6 Repeat step 3 to specify an ending location To get directions from the ending location to the starting location press the Menu key Click Reverse Directions View directions as a route on a map When viewing text directions click View On Map To view text directions again press the Menu key Click View Di
200. nger Turn off invitation forwarding options If you turn off invitation forwarding contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to In BlackBerry Messenger on the Contact list screen press the Menu key Click Options Change the Allow Forwarding of Requests field to No Press the Menu key Click Save OoaRWNS View a contact s information 1 In BlackBerry Messenger on the Contact list screen highlight a contact 2 Press the Menu key 3 Click Contact Info Rename a contact On the Home screen in the Instant Messaging folder click the BlackBerry Messenger icon On the contact list screen in a contact group highlight a contact Press the Menu key Click Contact Info In the Rename field type a name Click Save AunRWN gt Delete a contact 1 In BlackBerry Messenger on the Contact list screen highlight a contact 2 Press the Menu key 3 Click Delete Contact Groups Add a group On the Home screen in the Instant Messaging folder click the BlackBerry Messenger icon On the contact list screen press the Menu key Click Add Group Type a name for the group Click Save nawy 194 User Guide BlackBerry Messenger Move a contact to a different group In BlackBerry Messenger on the Contact list screen highlight a contact Press the Menu key Click Move Contact Click a group AWN gt Rename a g
201. nload certificates Depending on your organization you might not be able to change the service that you use to download certificates For more information contact your administrator On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Change the Certificate Service field Press the Menu key Click Save AuUAWNS Turn off automatic backup of key store data By default items in the key store on your BlackBerry device are backed up or restored when you back up or restore your device data If you do not want to back up your private key to or restore your private key from your computer for security reasons you can turn off automatic backup and restore of key store data On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Change the Allow Key Store Backup Restore field to No Press the Menu key Click Save AuUAWNS To turn on automatic backup of key store data change the Allow Key Store Backup Restore field to Yes Change the refresh rate for certificate revocation lists 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 238 User Guide Security Click Key Stores Change the Certificate Status Expires After field Press the Menu key Click Save an sw Your BlackBerry device downloads a new revocation status automatically when your device uses a key store item with a status
202. nnection 204 Network connection indicators 204 Turon LED notification for wineless COVE LAGE as c 52 sc sc2 Acaeass Accs cane hc cass dees stone Ganda EE EE i E A Shaded aS EAEn a AE Eei 205 ADOLIE ENE PIETE Red WITEIES SHG EWOLKA IS Esisi sscasssstsaasetteasccatcntacsseacdseszecec4succsssvesazesesecnccatcatssagaaedsesbeseuszseagssseeasssttoasdcotadetasntaaciesssssers yeaaasseeamucdisnsetaatetas 205 Add a wireless network to the preferred wireless network liSt sescsssescsssescssssecsssessnseessscessnscessucessnscessneessnseessnsessnsecssnscessseessnscessueessaseessncesuneessnecesnseseanecesaneseeneees 205 Change the order of preferred wireless networks 206 Delete a wireless network from the preferred wireless network list 206 Turn off data service 207 Aboutiroaming arid international rOamings assscss cscescssoeecccaseschisctesicscuescacassscsdscheuiecsoxscacasds sduchaaichensscacaasesecsuazcsuouecatadssesdacssascheuasdasastssbipessateetoadearui eendedssstesdbtiessasssesdees 207 SWIECHWITElESS MELWOMKS Manul Vaene eee iese EEE e scsscacassvehsasasevenccansssdsasccansace etecstted en a a r A E EEES ra SEARES ra AEE RESNE 207 About global roaming mode 208 Connect to a GSM or UMTS network 208 Set the wireless networks to use with global roaming mode 208 Verify the status of network conngctions and SETVICES sssini ererat sacapsesesetenasancatescoasinigearctansacisartiadsccatene
203. nu key 3 Click a message type or Call lt contact gt Calendar options Change the default calendar view 1 On the Home screen click the Calendar icon 129 User Guide Press the Menu key Click Options Click General Options Change the Initial View field Press the Menu key Click Save NDAN Change the default reminder time for calendar entries On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Default Reminder field Press the Menu key Click Save NOURWNS Related topics Turn off your device 210 Change the snooze time for reminders 130 Change the start and end time for days On the Home screen click the Calendar icon Press the Menu key Click Options Click General Options Change the Start of Day and End of Day fields Press the Menu key Click Save NOUAWNS Change the snooze time for reminders On the Home screen click the Calendar or Tasks icon Press the Menu key Click Options If necessary click General Options Change the Snooze field Press the Menu key Click Save NOURWNS Change the email address that you use to send messages or meeting invitations 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 130 Personal organizer User Guide aun Kw Click Default Services Change the Messaging CMIME field or the Calendar CICAL field Press the Menu
204. o GSM UMTS verify that the Network Mode field is set to 3G amp 2G 209 User Guide Power battery and memory Power battery and memory Turn off your device Depending on your theme the location or name of the Power Off icon might differ from the location or name in this task e Ifyou have not set your BlackBerry device to turn on and turn off automatically at specific times press and hold the Power key or Power Lock key on the top left of your device e Ifyou have set your device to turn on and turn off automatically at specific times on the Home screen or in a folder click the Power Off icon If you want your device to stay turned off until you turn it on again click Full Power Off If you want your device to turn on again at the specified time or for alarm or calendar reminders click Turn Off Set your device to turn on and turn off automatically On the Home screen or in a folder click the Options icon Click Auto On Off Set the Weekday field to Enabled Specify the times when the BlackBerry device should turn on and off on weekdays Set the Weekend field to Enabled Specify the times when the device should turn on and off on weekends Press the Menu key Click Save ON AMRWN D gt Reset the device Remove and reinsert the battery Check the battery power level 1 On the Home screen or in a folder click the Options icon 2 Click Status Extend battery life Try performing the following actions
205. oad PGP keys from an LDAP certificate server For more information contact your administrator e Ifyou changed the connection type that your BlackBerry device uses to connect to an LDAP certificate server try using the default connection type Certificate servers Add a certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Certificate Servers Press the Menu key Click New Server Specify information for the certificate server Press the Menu key Click Save ONAN RWN gt Change connection information for a certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Certificate Servers Highlight a certificate server Press the Menu key Click Edit Change connection information for the certificate server Press the Menu key Click Save OMNAARWN gt Connection options for LDAP certificate servers Friendly Name Type a display name for the certificate server 235 User Guide Security Server Name Type the network address of the certificate server Base Query Type the base query information for the certificate server using X 509 certificate syntax for example o test rim net Port Type the port number for your organization s network The default port number is 389 Authentication Type Specify whether you must log in to the certificate server Connection Type Specify w
206. ode or MTP Use mass storage mode to transfer all file types and MTP to transfer media files Depending on your device model MTP might not be supported If you transfer files to your media card using mass storage mode MTP or Bluetooth technology your device does not encrypt the files If you transfer encrypted files from your media card using mass storage mode MTP or Bluetooth technology you cannot decrypt the files on your computer or on a Bluetooth enabled device You can use the Roxio Media Manager to preserve encryption in media files that you transfer between your computer and your device Transfer a file between your device and your computer using the Roxio Media Manager Connect your BlackBerry device to your computer On your computer open the BlackBerry Desktop Manager Click Media In the Media Manager section click Start Drag a file or folder from one location to another OaRwWN gt For more information about transferring and managing media files see the online help that is available in the Roxio Media Manager Transfer a file between your device and your computer in mass storage mode Mass storage mode enables you to transfer files between a media card in your BlackBerry device and your computer when you connect your device to your computer 1 Connect your device to your computer On the Home screen or in the Settings folder of your device click Memory Set the Mass Storage Mode Support field to
207. odel in the smart dialing options you can also specify the main phone number for an organization that you call frequently If you specify a phone number for an organization you can call a contact at the organization quickly by dialing the contact s extension only Likewise when you add a contact from the organization to your contact list you only need to type the contact s extension Set the default country code and area code NOURWNS In the phone application press the Menu key Click Options Click Smart Dialing Set the Country Code and Area Code fields In the National Number Length field set the default length for phone numbers in your country Press the Menu key Click Save Note When you calculate the default length for phone numbers include your area code and local number but do not include your country code or the National Direct Dialing prefix Set options for dialing extensions NOURWN gt In the phone application press the Menu key Click Options Click Smart Dialing In the Number field type the main phone number for an organization In the Wait For field set how long your BlackBerry device waits before dialing an extension In the Extension Length field set the default length for extensions Press the Menu key 25 User Guide Phone 8 Click Save TTY support Depending on your wireless service provider this feature might not be supported About TTY support When you turn on TTY
208. older click the Options icon Click Password Set the Number of Password Attempts field Press the Menu key Click Save ORwWN gt Password keeper About the password keeper Use the password keeper to store all your passwords in one place The password keeper is designed to protect your passwords with a password keeper password When you type this password the password keeper decrypts your passwords You can also use the password keeper to generate random passwords that contain numbers letters and symbols Add a password to the password keeper On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click New Type the password information Press the Menu key Click Save AuUAWNS Generate a random password On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click New Press the Menu key Click Random Password Type the password information Press the Menu key Click Save ONAMRWNS 217 User Guide Set criteria for randomly generated passwords AuUAWNS On the Home screen or in the Applications folder click the Password Keeper icon Press the Menu key Click Options Set the random password fields Press the Menu key Click Save View a password in the password keeper In the password keeper click a password Change a password in the password keeper NOUR WNS On the Home screen or in
209. onessonsessnsesssaseseasecsensessasesssnscesasessenessasesseneceensessnscessasessaseseaaeessasessssesesnsessss 214 About SiM card SOC My aca ce ca accsceccSbaaa sects a nE ERARA EA REEE ERE AEE E EE ER EE NE aS 215 Protect your SIM card with a PIN code 215 Change the SIM card PIN code 215 Change the display name for a phone number 215 Security 216 Security basics 216 PASSWON GROG DEM 55sec cesses te EAE EE E EE E ceahs utr E E E E R nna 217 lE Nono a AE E EE E E REEE AE E A R N AE EE EEE 220 MINOIS ANETT O L PAEO AEEA EE TAO EAE AROE EEE EEOAE AE ES AEAT TA EEI 222 GO IEITI CALE S35sc05 2s fesse detysce asses E ashes es a oa Sasa apnea aaa a EaS SRS Ss BIS ah POP KEYS cuanna anana ERR E ERA ERR NAR AARE AA ERG Certificate servers Key stores Smart cards SOMEWAESEOK ES msg un A Ri E EaR A E na ER n Rea E e AR Ei About security self tests Verify security software Thirdzpany applica tiom contiol snn aee E E E EA E R E R Secuny stOUl ES MOOG sasnsapssrnsnn ape A AAEE R REGSE a SE NAR R Ra Saee Gak MAd Ste ONES aaa a R tap aie A E E A E AR Service books Diagnostic reports BrickBreaker About BrickBreaker BMIGK BIG a KEK CA O EE EEA EES EEEE EENE TEREE EAEE BrickBreaker scoring Play BrickBreaker Adjust the volume STara o EENI EEEE A PEE EEE AE EEE E A AEE Submit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker
210. ons 4 Click General Options 5 Perform any of the following actions e To view more of the subject line change the Display Message Header On field to 2 lines e To change the order of the subject line and sender change the Display Order field e Tochange how messages are separated change the Separators field 6 Press the Menu key 7 Click Save Open a new message automatically when you remove your device from your holster On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Change the Auto Open Newest Message After Removing Device From Holster field Press the Menu key Click Save NOORWNS About multiple message lists Depending on your email setup option you might be able to associate your BlackBerry device with more than one email account For example you might be able to associate your device with a work email account and one or more personal email accounts If you associate your device with more than one email account multiple message lists might appear on your device In a message list for a specific email account you can open and manage email messages for that email account and you can send messages using the email address for the email account For more information about associating your device with more than one email account see the BlackBerry Internet Service Online Help 52 User Guide Messages Depending on your theme a separate message list might appe
211. ons e Type a PIN Press the Enter key e Type a contact name Press the Enter key e Type part of a contact name Click a contact 5 Type a message 6 Press the Menu key 7 Click Send AWN gt Related topics Message list options 51 Set a high importance level for received PIN messages On the Home screen click the Messages icon Press the Menu key Click Options Click General Options Set the Make PIN Messages Level 1 field to Yes Press the Menu key Click Save NOURWN gt 45 User Guide Messages SMS text messages SMS text message basics About SMS text messages With an SMS phone number you can send and receive SMS text messages An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging If you have more than one phone number associated with your BlackBerry device your device sends SMS text messages using the first phone number that appears in the drop down list at the top of the Phone screen in the phone application You can send SMS text messages to contacts who have SMS phone numbers You can also forward SMS text messages as PIN or email messages Find your SMS phone number In the phone application your phone number appears at the top of the screen If your wireless service provider has set up your BlackBerry device for SMS text messaging this number is also your SMS phone number If you have more than one phone number associated with yo
212. ons icon Click Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Trust or Distrust DU RWNS 232 User Guide Revoke a PGP key Security If you revoke a PGP key the PGP key is revoked only in the key store on your BlackBerry device Your device does not update the revocation status on the PGP Universal Server On the Home screen or in a folder click the Options icon Click Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Revoke ck Yes Change the Reason field ck OK OONAN PGP key revocation reasons Unknown The revocation reason does not match any of the predefined reasons Superseded Anew PGP key is replacing an existing PGP key Key Compromise A person who is not the key subject might have discovered the private key value Key Retired The PGP key is no longer used User ID Invalid The user information for the PGP key is not valid PGP key options Change the display name for a PGP key On the Home screen or in a folder click the Options icon Click Security Options Click PGP keys Highlight a PGP key Press the Menu key Click Change Label AuURWNS 233 User Guide Security 7 Type a display name for the PCP key 8 Click OK Turn off the display name prompt that appears when you add a PGP key to the key store On the Home screen or in a folder click the Options icon Click S
213. ons to this documentation to you in a timely manner or at all This documentation might contain references to third party sources of information hardware or software products or services including components and content such as content protected by copyright and or third party web sites collectively the Third Party Products and Services RIM does not control and is not responsible for any Third Party Products and Services including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of Third Party Products and Services The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION ALL CONDITIONS ENDORSEMENTS GUARANTEES REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY CONDITIONS ENDORSEMENTS GUARANTEES REPRESENTATIONS OR WARRANTIES OF DURABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE MERCHANTABILITY MERCHANTABLE QUALITY NON INFRINGEMENT SATISFACTORY QUALITY ORTITLE ORARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE OR RELATED TO THE DOCUMENTATION OR ITS USE OR PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE HARDWARE SERVICE OR ANY THIRD PARTY
214. op of the screen 2 Click the phone number that you want to set as the active phone number Related topics About multiple phone numbers 26 Phone options Turn on dialing from the Lock screen On the Home screen or in a folder click the Options icon Click Password Set the Allow Outgoing Calls While Locked field to Yes Press the Menu key Click Save nawy Sort phone numbers or contacts on the Phone screen In the phone application press the Menu key Click Options Click General Options Perform one of the following actions e To sort phone numbers or contacts by frequency of use change the Phone List View field to Most Used AWN 27 User Guide Phone e To sort contacts alphabetically by contact name change the Phone List View field to Name To sort phone numbers or contacts by recency of use change the Phone List View field to Most Recent 5 Press the Menu key 6 Click Save To sort phone numbers or contacts by call logs again change the Phone List View field to Call Log Hide or display your phone number when you make calls The wireless network can override the option that you choose 1 Inthe phone application press the Menu key 2 Click Options 3 Click General Options 4 Perform one of the following actions e To request that your phone number is hidden change the Restrict My Identity field to Always e To request that your phone number is displayed change the Restrict My Identity field to
215. or right AWN 146 User Guide Typing Cancel a text selection 1 With text selected press the Menu key 2 Click Cancel Selection Set the cursor speed On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Key Rate field Press the Menu key Click Save ORwWN gt Set the default currency symbol 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Currency Key field 4 Press the Menu key 5 Click Save Turn on key tones On the Home screen or in a folder click the Options icon Click Screen Keyboard Set the Key Tone field to On Press the Menu key Click Save OoRWN gt Use shortcut keys on the Home screen By default shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen In the phone application press the Menu key Click Options Click General Options Change the Dial From Home Screen field to No Press the Menu key Click Save AunRWNS To dial phone numbers from the Home screen change the Dial From Home Screen field to Yes 147 User Ty Guide Typing ping input methods Switch typing input methods 1 Ch On the Home screen or in a folder click the Options icon Click Language Perform one of the following actions e To use the multi tap input method set the Input Language field to lt Language gt Multitap e To use the SureT
216. or special character appears To type a number in a number field press a number key You do not need to press the Alt key To type a number in a text field hold the Alt key and press the number key To turn on NUM lock press the Alt key and the Left Shift key To turn off NUM lock press the Shift key To turn on CAP lock press the Alt key and the Right Shift key To turn off CAP lock press the Shift key Insert symbols To insert an at sign or a period in an email address field press the Space key To type a symbol press the Symbol key Type the letter that appears below the symbol Work with text To highlight a line of text press the Shift key and roll the trackball up or down To highlight text character by character hold the Shift key and roll the trackball left or right To cancel a text selection press the Escape key To cut highlighted text when typing press the Shift key and the Backspace Delete key To copy highlighted text when typing press the Alt key and click the trackball To paste highlighted text when typing press the Shift key and click the trackball Search shortcuts To search for a contact in a list of contacts type the contact name or initials separated by a space To search for text in a message press S To search for text in an attachment or on a web page press F To search for text in a presentation you must view the presentation in text view or in text and slide view Press F M
217. ory the video requires 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 Press the Menu key 4 Click Options 80 User Guide Camera and video camera 5 Change the Video Format field 6 Press the Menu key 7 Click Save Change the location for storing pictures or videos On the Home screen click the Camera icon Press the Menu key Click Options Perform any of the following actions e Inthe camera change the Store Pictures and Folder fields e Inthe video camera change the Folder field 5 Press the Menu key 6 Click Save AWN Change options to compensate for different lighting conditions in pictures or videos On the Home screen click the Camera icon Press the Menu key Click Options Perform any of the following actions e To change the default flash mode for pictures change the Default Flash Setting field e To improve the colors in pictures in the White Balance field click the current lighting condition To turn on low light mode for videos change the Video Light field 5 Press the Menu key 6 Click Save AWN Apply a color effect to pictures or videos You can apply a sepia or black and white color effect to pictures that you take or videos that you record On the Home screen click the Camera icon Press the Menu key Click Options Change the Color Effect field Press the Menu key Click Save DU AWNS Camera and video camera shortcuts Dep
218. paddle speed set the Paddle movement speed field AWN gt e To accelerate the paddle as you roll the trackball select the Paddle acceleration check box 252 BrickBreaker User Guide BrickBreaker 5 Press the Menu key 6 Click Save Submit a score to the BrickBreaker high score web site 1 On the Home screen or in a folder click the BrickBreaker icon 2 Press the Menu key 3 Click Send High Score Check the high scores on the BrickBreaker web site 1 On the Home screen or in a folder click the BrickBreaker icon 2 Press the Menu key 3 Click High Scores 253 User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole game is to form words using the letters in the garden If you form a word using letters that are directly above below or beside each other in the garden you receive new letters which you can use to form new words Otherwise holes appear in the garden making it harder to form new words You can replace a hole with a new letter by forming a word that uses a letter that is beside the hole In a single player game you complete a level by submitting enough words to reach the required point goal before the time expires In a practice game you have unlimited time to play a game Ina multiplayer game you compete against other players to win awards for achievements such as submitting the longest word or receiving the least number of holes
219. pears when you use a PGP key that is not recommended for use On the Home screen or in a folder click the Options icon Click Security Options Click PGP Change the Warn about problems with my PGP keys field to No Press the Menu key Click Save AuUAWNS To turn on the prompt again change the Warn about problems with my PGP keys field to Yes PGP protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions e Verify that the email account that you are using supports all signing and encryption options e Ifyou use message Classifications verify that the message classification supports the signing or encryption options that you want Try using a different message classification cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry Enterprise Server your administrator might have set options to prevent you from opening attachments in encrypted messages or you might have received the message from an email account that does not support attachments in encrypted messages 67 User Guide Messages You cannot open an attachment in a PGP protected message that was encrypted using the OpenPGP format by an IBM Lotus Notes client working with PGP Desktop Professional or that was encrypted by the PGP Universal Server Message troubleshooting cannot send messages Try perfor
220. peed dial Set up speed dial for a contact In the phone application press the Menu key Click View Speed Dial List Click an unassigned key Click New Speed Dial Click a contact nawy To make a call using speed dial in the phone application on the Home screen in a message or in a message list hold the key that you assigned to the contact Change the contact assigned to a speed dial key In the phone application press the Menu key Click View Speed Dial List Highlight a contact or phone number Press the Menu key Perform one of the following actions e To change the contact that is assigned to a speed dial key click Edit Click a new contact e To assign the contact to a different speed dial key click Move Click a new speed dial key e To delete the contact from the speed dial list click Delete ORwWN gt Voice dialing Make a call using a voice command To perform this task with a Bluetooth enabled device such as a handsfree car kit or wireless headset the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology You cannot make calls to emergency numbers using voice commands 1 In the voice dialing application wait for the sound User Guide Phone 2 Say Call and a contact name or phone number To end the call press the End key Dial an extension using a voice command To perform this task you must set options for dialing extensions You can di
221. person who is not the key subject might have discovered the private key value CA Compromise Someone might have revealed the private key of the certificate issuer Change in Affiliation The certificate subject no longer works for the organization Superseded Anew certificate is replacing an existing certificate Cessation of Operation The certificate subject no longer requires the certificate Certificate Hold You want to revoke the certificate temporarily 227 User Guide Certificate options Change the display name for a certificate On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Change Label Type a display name for the certificate Click OK ONDIN Add an email address to a certificate On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Highlight a certificate Press the Menu key Click Associate Addresses Press the Menu key Click Add Address Perform one of the following actions e Clicka contact e Click Use Once Type an email address Press the Enter key 10 Press the Menu key 1 Click Save OMNANAWNS Turn off the display name prompt that appears when you add a certificate to the key store On the Home screen or in a folder click the Options icon Click Security Options Click Certificates Press the Menu key
222. pictures and animation on web pages AWN On the Home screen click the Browser icon Press the Menu key Click Options Perform any of the following actions e To stop displaying pictures click Browser Configuration Change the Show Images field e To change the quality of pictures click General Properties Change the Image Quality field e To change the number of times that animated graphics repeat click General Properties Change the Repeat Animations field Press the Menu key Click Save Options Change display options for web pages ORwWN gt On the Home screen click the Browser icon Press the Menu key Click Options Click Browser Configuration Perform any of the following actions e To view background images select the Use Background Images check box e Tochange the browsing experience change the Browser Identification field Press the Menu key Click Save Options 107 User Guide Change font options for web pages OaRWN gt On the Home screen click the Browser icon Press the Menu key Click Options Click General Properties Perform any of the following actions e Change the Default Font Family and Default Font Size fields e Change the Minimum Font Style and Minimum Font Size fields Press the Menu key Click Save Options Set the character encoding for all web pages By default your BlackBerry device uses the optimal character encoding for a web page ORwWN gt On a web pag
223. plan includes phone or voice services e Ifyou cannot make calls and fixed dialing is turned on verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing e Ifyou have traveled to another country and you have not changed your smart dialing options dial the full phone number including the country code and area code for your contact e Ifyou are not receiving calls verify that call blocking and call forwarding are turned off e Your device or your SIM card might support more than one phone number even if you only have one phone number Verify that your phone number is set as your active phone number e Ifyou have more than one phone number associated with your device verify that the phone number that you want to make calls from and receive calls to is set as your active phone number Related topics Call forwarding 23 Switch the active phone number 27 My phone number appears as Unknown in the phone application Try changing the phone number on your SIM card to change how your phone number appears in the phone application On the Home screen or in a folder click the Options icon Click Advanced Options Click SIM Card Highlight the phone number Press the Menu key Click Edit SIM Phone Number Type your phone number Press the Enter key I cannot check my voice mail Try performing the following actions e Ifyou have more than one phone number associated with your Blac
224. press the Menu key Click Place Call 3 Perform one of the following actions e Type a phone number e Type part of a contact name Click a contact or phone number 4 Press the Send key To end the call press the End key Related topics Turn on dialing from the Lock screen 27 About using a headset You can purchase an optional headset to use with your BlackBerry device If you use a headset you can use a headset button to answer or end a call or to turn on or turn off mute during a call Depending on your device model you might be able to use a headset button to make a call using a voice command User Guide Phone Depending on your headset you might also be able to use a headset button to pause resume skip or adjust the volume of audio or video files For more information about using the headset see the documentation that came with your headset Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears you can only call emergency numbers Your BlackBerry device is designed to allow emergency calls even when your device is locked Depending on your device model and the wireless network that your device is connected to your device is also designed to allow emergency calls when the SIM card is not inserted If the connection to the wireless network is turned off when you initiate an emergency call your device is designed to connect to the wire
225. r that supports this feature For more information contact your administrator 1 On the Home screen click the Messages icon 2 Highlight an email message 3 Press the Menu key 4 Click File 5 Highlight a message folder 6 Press the Menu key 7 Click File Related topics Reconcile email messages over the wireless network 172 Add change or delete an email message folder You can add change or delete email message folders in the email application on your computer If wireless email reconciliation is turned on your BlackBerry device receives changes that you make to the email message folders on your computer over the wireless network If wireless email reconciliation is turned off or is not available for your device reconcile the changes using the email settings tool of the BlackBerry Desktop Manager For more information about email reconciliation see the BlackBerry Desktop Software Online Help Forward messages from a specific email message folder to your device To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator OMNANRAWNS 38 On the Home screen click the Messages icon Press the Menu key Click Options Click Email Settings If necessary change the Message Services field Press the Menu key Click Folder Redirection Select the check
226. rate fields Press the Menu key Click Save vu RWN gt Date time and alarm troubleshooting The time on my device is incorrect 1 In the clock options click Set Time 2 Try performing the following actions e Ifyou have traveled to a different time zone set the Time Zone field to display the correct time zone e Ifyou have set the Date Time Source field to Network try setting the Date Time Source field to BlackBerry 118 User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1 In the contact list click Add Contact 2 Type the contact information 3 Press the key 4 Click Save Add a contact from a message call log or web page In a message a call log or on a web page highlight a contact Press the Menu key Click Add to Contacts Type the contact information Press the Menu key Click Save DU AWNS Name a custom contact list field If you change the name of a custom contact list field it changes for all contacts When adding or changing a contact highlight the User1 User2 User3 or User4 field Press the Menu key Click Change Field Name Type a name for the custom contact list field Press the Enter key OR wWnN gt You can synchronize custom contact list fields on your BlackBerry device with the email application on your computer For more information about synchronizing custom contact list fields see the BlackBerry Desktop Software Onl
227. rd from the custom dictionary On the Home screen click the Options icon Click Custom Dictionary Highlight a word Press the Menu key Click Delete Press the Menu key Click Save NOURWNS Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry device recognizes the word when you check spelling Because Typing SureType technology uses the same dictionary if you are using the Arabic or Russian input methods words that you add to your custom dictionary are displayed in the list that appears when you type Add a word to the custom dictionary 1 On the Home screen click the Options icon 2 Click Custom Dictionary 3 Press the Menu key 151 User Guide Click New Type a word or letter combination Press the Enter key Press the Menu key Click Save oN DUA Change a word in the custom dictionary On the Home screen click the Options icon Click Custom Dictionary Highlight a word Press the Menu key Click Edit Change the word Press the Enter key Press the Menu key Click Save WOON AARWN gt Delete a word from the custom dictionary On the Home screen click the Options icon Click Custom Dictionary Highlight a word Press the Menu key Click Delete Press the Menu key Click Save NOUAWNS Stop adding items to the custom dictionary automatically On the Home screen click the Options icon Click Lang
228. re or picture folder Click Save ONAN RWN gt Move a picture You can only move pictures that you added On the Home screen click the Media icon Click Pictures Click a category Highlight a picture Press the Menu key Click Move Navigate to the new location Highlight a picture folder Press the Menu key Click Move Into OMNANAAWNS o Delete a picture or picture folder You can only delete pictures or picture folders that you added to your BlackBerry device On the Home screen click the Media icon Click Pictures Click a category Navigate to a picture or picture folder Highlight a picture or picture folder Press the Menu key Click Delete NOURWN gt 94 Media User Guide Media Media card and mass storage mode options About media cards Depending on your BlackBerry device model you can insert a microSD media card into your device to take videos and extend the memory that is available on your device for storing media files such as songs ring tones videos or pictures For more information about inserting a media card into your device see the printed documentation that came with your device Format the device memory or a media card If you format the BlackBerry device memory or a media card all the files in the device memory or on the media card are deleted 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Press the Menu key 4 Click Format
229. rections Send a route or a map 1 On a map press the Menu key 2 Click Send Directions or Send Location 3 Click a message type View a location on a map On the Home screen click the Maps icon Ona map press the Menu key Click Find Location Perform one of the following actions AWN 186 User Guide Maps e To specify your current location click Where I Am Your BlackBerry device must have a built in GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task e To view a new location click Enter An Address To type location information in specific address fields select the Advanced check box e To view a saved location click Favorites e To view a location for a contact click From Contacts e To view a location that you viewed recently click the location View a list of points of interest near a location You can search for points of interest such as businesses airports schools parks or landmarks 1 On a map press the Menu key 2 Click Local Search 3 Type the point of interest information 4 Press the Enter key View points of interest on a map 1 On the Home screen click the Maps icon 2 When viewing a list of points of interest click View On Map To view a list of points of interest again press the Menu key Click View Businesses Track your movement To perform this task you must set a GPS receiver to use when you track your movement 1 On a map pre
230. rmissions for third party applications Cross Application Communication Specify whether third party applications can communicate and share data with other applications on your BlackBerry device Device Settings Specify whether third party applications can turn on or turn off your device or change device options such as display options Media Specify whether third party applications can access media files on your device Application Management Specify whether third party applications can add or delete application modules or access module information such as an application name or version Themes Specify whether your device can use third party applications as a source for customized themes Input Simulation Specify whether third party applications can simulate actions such as pressing a key on your device Browser Filtering Specify whether third party applications can register browser filters with the browser on your device to add change or delete web site content before it appears in your browser Screen Capturing Specify whether third party applications can take screen shots of the device screen Security Timer Reset Specify whether third party applications can reset the duration that your device remains unlocked after you stop using it Data permissions for third party applications Email Set whether third party applications can access email messages SMS text messages MMS messages or PIN me
231. roup In BlackBerry Messenger on the Contact list screen highlight a group Press the Menu key Click Edit Group Type a name for the group Click OK nawn Delete a group You must move your contacts out of a group before you can delete that group There must be at least one group in your BlackBerry Messenger contact list you cannot delete the last remaining group in your contact list 1 In BlackBerry Messenger highlight a group 2 Press the Menu key 3 Click Delete Group Conversations Start a conversation In BlackBerry Messenger on the Contact list screen highlight a contact Press the Menu key Click Start Conversation Type a message Press the Enter key OoRWN gt Open a conversation Conversations appear in the conversation group and in the main message list In BlackBerry Messenger in the conversation group click a contact 195 User Guide Add an emoticon 1 During a BlackBerry Messenger conversation press the Emoticon key 2 Click an emoticon Send a file to a contact 1 During a BlackBerry Messenger conversation press the Menu key 2 Click Send a File 3 Navigate to a folder that contains pictures or audio files 4 Click a file Send a voice note to a contact You can record and send a new voice note to a contact You cannot save voice notes or send saved voice notes 1 In BlackBerry Messenger during a conversation press the Menu key 2 Click Send Voice
232. ry before you can continue When you try to type your password again the characters that you type appear on the screen If you exceed the number of allowed password attempts your device deletes all your device data for security reasons Set a device password On the Home screen or in a folder click the Options icon Click Password Set the Password field to Enabled Click Set Password Type a password Press the Menu key Click Save NOUAWNS To turn off the BlackBerry device password set the Password field to Disabled Change the device password 1 On the Home screen or in a folder click the Options icon 2 Click Password 3 Click Change Password Lock your device To perform this task you must have set a password for your BlackBerry device Press the Power key or Power Lock key on the top left of your device To unlock your device press the Power key or Power Lock key again Click Unlock Type your device password Press the Enter key Lock the keyboard If you do not set a BlackBerry device password you can lock your keyboard to avoid making calls and pressing keys accidentally Press the Lock key on the top of your device 216 User Guide Security To unlock the keyboard press the Lock key again If you have set a BlackBerry device password and the security timeout has exceeded you are prompted to type your password Set a limit for device password attempts On the Home screen or in a f
233. ryption On the Home screen or in a folder click the Options icon Click Bluetooth Press the Menu key Click Options Change the Security Level field to High Encryption Press the Menu key Click Save NOURWNS Turn off automatic reconnection to Bluetooth enabled devices By default when you turn on your BlackBerry device your device attempts to connect to the last Bluetooth enabled device you used 1 On the Home screen or in a folder click the Options icon 2 Click Bluetooth 3 Press the Menu key 182 User Guide Bluetooth technology Click Options Change the Connect on Power Up field to No Press the Menu key Click Save tO a Bluetooth technology troubleshooting cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth enabled device the passkey might already be defined On your BlackBerry device in the Enter passkey for lt device name gt field try typing OOOO My list of paired Bluetooth enabled devices does not appear Try performing the following actions e Verify that Bluetooth technology is turned on e Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list Related topics Bluetooth technology basics 177 I cannot pair with a Bluetooth enabled device Try performing the following actions e Verify that your BlackBerry device is compatible with the Bluetooth enabled device For more informatio
234. s press the Alt key and P e To view all your messages press the Escape key Move around a message list e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a message list press T e To move to the bottom of a message list press B o move to the next date press N e To move to the previous date press P e To move to the next unopened item press U e To move to the next related message press J 55 User Guide Messages e To move to the previous related message press K S MIME protected messages S MIME protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send When you digitally sign a message using your private key recipients use your public key to verify that the message is from you and that the message has not been changed Encryption is designed to keep messages confidential When you encrypt a message your device uses the recipient s public key to encrypt the message Recipients use their private key to decrypt the message To send an encrypted PIN message you must have a PIN and an email address for the contact in your contact list Your device uses t
235. s the Enter key e Ifthe contact is in your contact list click a contact Click an email address or phone number 5 Type a message 6 Press the key 7 Click Send Related topics Message list options 51 View the size of an MMS message before sending it 50 Reply to a message 1 In a message press the Menu key 2 Click Reply or Reply to All Forward a message You cannot forward MMS messages that contain content that is copyright protected 1 In a message press the Menu key 2 Perform one of the following actions e Click Forward e Click Forward As Click a message type Resend a message You cannot change an SMS text message or MMS message before you resend it 1 In a sent message press the Menu key 2 Perform one of the following actions e To change the message click Edit Change the message Press the Menu key Click Send e Tochange the recipients click Edit Highlight a contact Press the Menu key Click Change Address Click a new contact Press the Menu key Click Send e To resend the message without changing it click Resend Stop a message from sending You can stop a message from sending only if a clock icon appears beside the message 1 On the Home screen click the Messages icon 35 User Guide Messages 2 Highlight the message 3 Press the Menu key 4 Click Delete Managing messages Open a message If your BlackBerry device is associated with more than one email address you might be
236. s the Menu key 4 Click Format 5 Complete the instructions on the screen View the amount of available memory 1 On the Home screen or in a folder click the Options icon 2 Click Memory Best practice Optimizing your device performance Try to maintain at least 400 KB of application memory on your BlackBerry device To increase the amount of application memory try deleting items that you do not need from your device Consider the following guidelines e Delete old email and MMS messages especially messages with attachments e Delete contacts that are already in your organization s address book 211 User Guide Power battery and memory e Delete applications and languages that you do not use e Ifyou recently updated the BlackBerry Device Software over the wireless network delete the previous version of the BlackBerry Device Software e Clear the browser cache To use less memory try changing options for email messages calendar entries and media files Consider the following guidelines e Reduce the amount of time that your device stores email messages and calendar entries e Stop forwarding email messages to your device when your device is connected to your computer e Receive only the first section of long email messages e Ifyou changed the picture quality for pictures that you take change the picture quality setting to Normal e Reduce the picture quality in the browser Related topics Set how
237. s to a CDMA network and your device supports international roaming you might need to get a SIM card that is set up for international roaming from your wireless service provider 1 Insert a SIM card into your device For more information about inserting a SIM card see the printed documentation that came with your device 2 In the dialog box that appears click Yes Set the wireless networks to use with global roaming mode Depending on your wireless service provider and wireless network this feature might not be supported 1 On the Home screen or in a folder click the Options icon 2 Click Mobile Network 3 Perform one of the following actions e To connect to CDMA networks only set the Network Technology field to 1XEV e To connect to either a GSM or CDMA network set the Network Technology field to Global To connect to GSM networks only set the Network Technology field to GSM UMTS Set the Network Mode field It is recommended that you set the Network Mode field to 3G amp 2G 4 Press the Menu key 5 Click Save Verify the status of network connections and services 1 On the Home screen click the Manage Connections icon 2 Click Services Status 208 User Guide Wireless network coverage Wireless network coverage troubleshooting cannot connect to a wireless network Depending on your wireless network some features might not be supported Try performing the following actions e Verify that your SIM card is ins
238. ses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or administrator Press the Menu key Click Password Type the password Press the Enter key Press the Menu key Click Retrieve Click Yes ONAN RWN gt View tracked changes in a document 1 Ina document press the Menu key 2 Click Show Changes To hide tracked changes press the Menu key Click Hide Changes View the table of contents in a document Depending on the document type you might not be able to view the table of contents 1 In a document press the Menu key 2 Click Table of Contents To move to a specific heading click a heading Click View Spreadsheets Move to a specific cell 1 In a spreadsheet press the Menu key 2 Click Go to Cell 3 Type the cell co ordinates 74 When the Password protected document message appears press the Escape key User Guide 4 Press the Enter key View the content of a cell In a spreadsheet cell click the trackball View a list of worksheets 1 In a spreadsheet press the Menu key 2 Click Table of Contents To move to a specific worksheet click a worksheet Click View Switch worksheets 1 In a spreadsheet press the Menu key 2 Click Next Sheet or Prev Sheet Change the size of a column In a spreadsheet perform one of the following actions e To change the size o
239. sound quality for media files Depending on your BlackBerry device model this feature might not be supported To improve sound quality for media files you must be using stereo headphones with your device On the Home screen click the Media icon Press the Menu key Click Options Change the Headset Equalizer field Press the Menu key Click Save Du AWN Keep backlighting on when you play a video By default the backlighting is designed to turn off after a period of time to conserve battery power On the Home screen click the Media icon Press the Menu key Click Options Change the Turn Off Auto Backlighting field to No Press the Menu key Click Save DuUAWNS About using a headset You can purchase an optional headset to use with your BlackBerry device If you use a headset you can use a headset button to answer or end a call or to turn on or turn off mute during a call Depending on your device model you might be able to use a headset button to make a call using a voice command Depending on your headset you might also be able to use a headset button to pause resume skip or adjust the volume of audio or video files For more information about using the headset see the documentation that came with your headset 87 User Guide Media Managing media files Playlists About playlists You can create both standard and automatic playlists for songs You create a standard playlist by manually adding son
240. sponds to an emergency access number your device might prompt you to make an emergency call when you type your device password To continue typing your device password press the Escape key 247 User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry device Your wireless service provider or administrator can send service books to your device over the wireless network If your device is associated with an email account that uses a BlackBerry Enterprise Server you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book On the Home screen or in a folder click the Options icon Click Advanced Options Click Service Book Highlight the new service book Press the Menu key Click Accept Du ARWNS Delete a service book On the Home screen or in a folder click the Options icon Click Advanced Options Click Service Book Highlight a service book Press the Menu key Click Delete DuURWN gt To restore a service book press the Menu key Click Undelete 248 User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry device If you cannot connect to the wireless ne
241. ss the Menu key 2 Click Start GPS Navigation To stop tracking your movement press the Menu key Click Stop GPS Navigation Related topics About GPS technology 184 Show or hide a layer on a map You can set your BlackBerry device to display routes and locations that you have viewed recently on a map as well as routes and locations that you have bookmarked On the Home screen or in a folder click the Maps icon Ona map press the Menu key Click Layers Highlight a layer Press the Menu key Click Show or Hide AuURWNS 187 User Guide Set a home or work address On a map press the Menu key Click Layers Highlight Home or Work Press the Menu key Click Edit Edit the address information Press the Menu key Click Lookup Address WO MNAARWN gt Navigation Zoom in to a direction on a route 1 On a map highlight a direction on a route 2 Press the Menu key 3 Click Zoom To Point Zoom in to or out from a map 1 On a map press the Menu key Click Zoom 3 Perform one of the following actions e To zoom in roll the trackball up e To zoom out roll the trackball down 4 Click the trackball Pan a map Ona map roll the trackball Maps bookmarks Add a bookmark for a location or route 1 On the Home screen click the Maps icon 188 If necessary expand the Favorites folder and the Locations folder Maps User Guide On a map press the Menu key Click Add
242. ssages on your BlackBerry device Organizer Data Set whether third party applications can access organizer data such as contacts calendar entries tasks or memos 246 User Guide Security Files Set whether third party applications can access files that you store on your device For example you can set whether third party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth technology Security Data Set whether third party applications can access certificates or keys in the key store on your device Security troubleshooting cannot download a certificate If you changed the connection type that your BlackBerry device uses to connect to the LDAP certificate server try switching to the default connection type cannot unlock my device using my smart card Try performing the following actions e Verify that the correct smart card is inserted in the smart card reader e Verify that the smart card is inserted in the smart card reader correctly e Verify that you typed the smart card password correctly You should have received this password when you received your smart card e Ifyou use a certificate to authenticate your smart card verify that the certificate is not revoked or expired My device prompts me to make an emergency call when type a password If your BlackBerry device password contains a combination of letters that corre
243. support and you connect your BlackBerry device to a TTY device that operates at 45 45 bits per second you can make calls to and receive calls from TTY devices Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device If your TTY device is designed for use with a 2 5 mm headset jack you must use an adapter accessory to connect your TTY device to your BlackBerry device To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device visit www shopblackberry com Turn on TTY support From the Home screen press the Send key Press the Menu key Click Options Click TTY Change the TTY Mode field to Yes Press the Menu key Click Save NOUAWNS ATTY indicator appears in the device status section of the screen To turn off TTY support change the TTY Mode field to No Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry device you can switch the phone number that you use as your active phone number You have multiple phone numbers associated with your device if one of the following situations applies e Your SIM card supports more than one phone number e Your wireless service provider has set up your device to support more than one phone number 26 User Guide Phone e Your wireless service provider has provided you with a phone number and your organization has provid
244. t Calendar Click a calendar AWN Use color to differentiate calendars On the Home screen click the Calendar icon Press the Menu key Click Options Click a calendar Change the Appointment Color field Press the Menu key Click Save NOUARAWNS Change the calendar that reminds you of appointments On the Home screen click the Calendar icon Press the Menu key Click Options Click a calendar Change the Display Reminders field Press the Menu key Click Save NOURWNS Change the default calendar On the Home screen or in a folder click the Options icon Click Advanced Options Click Default Services Change the Calendar CICAL field Press the Menu key Click Save Du RWNS Calendar shortcuts For shortcuts to work in Day view in the general calendar options change the Enable Quick Entry field to No e To schedule an appointment press C e To change to Agenda view press A e To change to Day view press D e To change to Week view press W e To change to Month view press M Personal organizer 133 User Guide Personal organizer e To move to the next day week or month press the Space key e To move to the previous day week or month press the Shift key and the Space key e To move to the current date press T e To move toa specific date press G Calendar troubleshooting cannot schedule appointments that span multiple days If you use IBM Lotus Notes you cannot
245. t messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages 1 AuzWN On the Home screen or in a folder click the Options icon Click Security Options Click PGP Change the Default Key field Press the Menu key Click Save Change options for downloading attachments in encrypted messages 1 2 3 4 On the Home screen or in a folder click the Options icon Click Security Options Click PGP Perform one of the following actions e To download attachments in encrypted messages automatically change the Retrieve Encrypted Attachment Information field to Automatically e To download attachments in encrypted messages manually change the Retrieve Encrypted Attachment Information field to Manually e To prevent your BlackBerry device from downloading attachments in encrypted messages change the Retrieve Encrypted Attachment Information field to Never Press the Menu key Click OK Change the default signing and encryption option Your BlackBerry device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously If you have sent a message to or received message from the contact previously your device tries to use the signing and encryption option that was used for the last message 1 2 3 4 On the Home
246. t the matching sensitivity level to reject more e Improve voice recognition of numbers Related topics Set the matching sensitivity level for voice commands 20 Improve voice recognition of numbers 20 cannot make a conference call If your BlackBerry device is associated with a BlackBerry MVS Client phone number you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that you make or receive using the phone number provided by your wireless service provider Some features are not available on my device The availability of certain features on your BlackBerry device might be affected based on various items such as your device model and wireless service plan If your email account uses a BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears beside the option field For more information about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices 31 User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 Ina message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of
247. tact list or task list press the Menu key Click Options If necessary click General Options Change the Sort By field Press the Menu key Click Save DuUAWNS Change the display options for contacts You can change how your contacts appear in all applications including the phone message list contact list and calendar On the Home screen or in a folder click the Options icon Click Language Change the Name Display field Press the Menu key Click Save OoaRWN gt Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOURWNS View the number of contacts stored on your device 1 Inthe contact list press the Menu key 2 Click Options 3 Click a contact list The Number of Entries field displays the number of contacts that are stored in the contact list 124 User Guide Personal organizer Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer For example you cannot add a contact s birthday to a cus
248. task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator 1 On the Home screen or in a folder click the Options icon 2 Click Language 3 Change the Language field 4 Press the Menu key 5 Click Save Add a display language You can add a display language using the application loader tool of the BlackBerry Desktop Manager For more information about adding applications including display languages see the BlackBerry Desktop Software Online Help Delete a display language In the setup wizard complete the instructions on the Language removal screen About typing input languages You can Set a typing input language to use when you type The typing input language can be different from the display language When you set a typing input language AutoText and other typing options change to the selected language For example you might use your BlackBerry device in French but type messages in English Change the typing input language To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator 1 On the Home screen or in a folder click the Options icon 2 Click Language 3 Change the Input Language field 156 User Guide Language 4 Press the Menu key 5 Click Save Switch typing input methods 1 On the Home scree
249. tcut to switch typing input languages while YOU type sssscsssecsssescsseecssseccsncesnseecssecssnscessscessucessnsecsnscessusesunscssuscecsueeesuscesuseessueessueessnisesnueessnesesnsesaneesse hange the shortcut for switching typing input languages 1 Os cE Oy EY urn off the shortcut for switching typing input languages Change the display options for contacts Language troubleshooting Display and keyboard Accessibility options Display troubleshooting Search Messages attachments and web pages SIKOTA ZOE Ce e AEAT EEEE ON AE EE EAE fa ui eros Sees Sie SS Search shortcuts SE E MN AAAA EEI AE EASAN A PREIE EN OAIE ISAE ees Saeco SE IAA TEE ENAA E EA EIA ENNE About Synchronization EEE EE E R R A REE E T ERAT SA IEN Reconcile email messages over the wireless network Delete email messages over the wireless netWork sseeseee Prerequisites Synchronizing organizer data over the wireless network Synchronize organizer data over the wireless M twork sssscssssssssecsssssscsnesesssecesnecesssscssnecesssscssnscesnsscssnscesnssessnecesnssssnscesnsssssnscesaseesenscesnsesesnecesnseseaneceeneeessnecesneeeeee About synchronization COMPICES sissies du isisanecadsisbstendeiss4ssccoagdssistvgnaiassdsivenadalststusdodagsisivleaas niststebiasetsasiseis sisin sasssechiploeas eaisaseanietsiannesees Manage email reconciliation conflicts Manage data synchronization confli
250. ter key once to type the first letter on a key and twice to type the second letter if a second letter appears on the key SureType technology is the default typing input method for most fields Multi tap is the default for phone number and password fields You can set your typing input method for all fields to multi tap 148 User Guide Typing Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters 1 Press the letter key for each letter in a word until you have typed the entire word 2 Ifyour device does not recognize the word that you have typed perform one of the following actions e To select a highlighted item from the list that appears when you type and continue typing the same word click the word e Toselect a highlighted item from the list that appears when you type and start typing a new word press the Enter key Type in Arabic or Russian using multi tap You can only perform this task if your keyboard displays Arabic or Russian letters If you have set your typing input method to multi tap or you are typing a phone number or password perform one of the following actions e To type the first letter on a key press the letter key once e To type the second letter on a key press the letter key twice Korean typing input method Typing tips for the Korean typing input method e To type the alternate character on a key press the key twice e To
251. that is older than the time limit that you set Reject certificate revocation lists from unverified CRL servers On the Home screen or in a folder click the Options icon Click Security Options Click Key Stores Change the Accept Unverified CRLs field to No Press the Menu key Click Save QDuRWNS Your BlackBerry device rejects certificate revocation lists from CRL servers that the BlackBerry MDS Connection Service cannot verify Smart cards About using a smart card with your device Smart cards store certificates and private keys You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry device but you cannot import private keys As a result private key operations such as signing and decryption use the smart card and public key operations such as verification and encryption use the public certificates on your device If you use a smart card certificate to authenticate to your device after you connect your smart card reader to your device your device requests authentication from the smart card each time that you unlock your device If the S MIME Support Package for BlackBerry devices is installed on your device you can use smart card certificates to send S MIME protected messages About two factor authentication Two factor authentication which requires an item that you have for example a smart card and an item that you know for example a pass phrase is des
252. the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones Depending on your wireless service provider the Internet Browser configuration might not be available on your device or might use a different name For more information about the Internet Browser configuration contact your wireless service provider You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your account information and subscribe to services such as voice mail Set the default browser configuration On the Home screen or in a folder click the Options icon Click Advanced Options Click Browser Set the Default browser configuration field Press the Menu key Click Save DU AWNS Browser security About TLS The BlackBerry Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry Enterprise Server Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS To increase security you can set up TLS for HTTP connections between your device and the BlackBerry Enterprise Server and use Triple DES encryption for all other communication between your device and the BlackBerry Enterprise Server
253. the Messages icon Press the Menu key Click Search Specify the search criteria Press the Menu key Perform one of the following actions e To search for messages without saving your search criteria click Search e To save the search criteria click Save Type a title Press the Menu key Click Save e To search for messages using the criteria from your last search click Last Press the Menu key Click Search Du RWNS Note If you search for messages your device does not search attachments To stop a search press the Escape key Search criteria Search Type Change whether you search for messages on your BlackBerry device or for messages in an email application on your computer or in another integrated email account Name Specify one or more contacts or email addresses that your device should search for in messages You can also specify part of a name to widen the search In Change the type of address field that your device should search in for the name or email address Subject Specify one or more words that your device should search for in the subject of messages Message Specify one or more words that your device should search for in the body of messages 167 User Guide Search Include Encrypted Messages Specify whether your device searches encrypted messages plain text messages and digitally signed messages Service If your device is associated with more than one email address change the em
254. the trackball over the text beside the alarm time to highlight On or Weekdays Press the Escape key Click Save WV RWN gt In the device status section of the Home screen a clock indicator appears Related topics Turn off your device 210 Silence the alarm e If snooze is not turned on press any key e If snooze is turned on click Snooze Change alarm notification options 1 Inthe clock press the Menu key 2 Click Options 3 Inthe Alarm section change the Alert Type Alarm Tune Volume Snooze Time and Number of Vibrations fields 4 Press the Menu key 5 Click Save Use the stopwatch 1 On the Home screen click the Clock icon 117 User Guide Date time and alarm Press the Menu key Click Stopwatch Click the start stop icon Perform any of the following actions e To record lap times click the lap icon e To stop timing click the start stop icon again e To send the results in a message press the Menu key Click Send Results Click a message type nawy Set the timer On the Home screen click the Clock icon Press the Menu key Click Timer Press the Menu key Click Set Timer Type the length of time to count down 7 Click Start DuURWN gt If you exit the clock application the timer continues to count down Change timer notification options In the clock press the Menu key Click Options In the Countdown Timer section change the Timer Tune Volume or Vib
255. tion About synchronization The wireless data synchronization feature is designed to synchronize organizer data contacts calendar entries tasks and memos between your BlackBerry device and the email application on your computer over the wireless network The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network When you file or delete email messages on your device these email messages should be filed or deleted in your email application Likewise any changes that you make to email messages in the email application on your computer should be reflected on your device If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off you can use the synchronization tool of the BlackBerry Desktop Manager to synchronize your organizer data and email messages For more information see the BlackBerry Desktop Software Online Help Reconcile email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your BlackBerry device On the Home screen click the Messages icon Press the Menu key Click Options Click Email Reconciliation If necessary change the Message Services field Set the Wireless Reconcile field to On Press the Menu key Click Save ONAN RWNS To stop reconciling email messages ov
256. tion or 56 bit encryption change this field to Allow Weak Prompt for Server Trust Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for Add a trusted content server Add content servers to your trusted content server list to accelerate the authentication process when you are authenticating with a content server On the Home screen or in a folder click the Options icon Click Security Options Click TLS Press the Menu key Click Add Host Perform one of the following actions e Ifthe TLS Default field is set to Proxy in the Host Name field type the web address for the content server e Ifthe TLS Default field is set to Handheld in the Host Name field type the web address for the content server Set the Certificate field to the client certificate that you want to use to authenticate with the content server 7 Click OK Press the Menu key 9 Click Save DU AWN go 11 User Guide Browser Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry device as the information becomes available For example you can use browser push to receive updates for weather reports stock quotes or breaking news When your device receives an update a new browser push message might appear in the messages application or an icon on the Home screen might chang
257. to avoid pressing keys accidentally when you are not using your BlackBerry device Press and hold the Mute key on the top of your device To turn off standby mode press the Mute key again Themes About themes Depending on your wireless service provider you might be able to set a theme on your BlackBerry device that changes how items such as applications indicators words and icons appear Themes might be preloaded on your device or you might be able to download themes that are in cod file format Switch themes 1 On the Home screen or in a folder click the Options icon 2 Click Theme 3 Click a theme Delete a theme You can only delete themes that you have downloaded to your BlackBerry device On the Home screen or in a folder click the Options icon Click Theme Highlight a theme Press the Menu key Click Delete Uawn 164 User Guide Download a theme Depending on your wireless service provider this feature might not be supported 1 2 3 4 On the Home screen or in a folder click the Options icon Click Theme Press the Menu key Click Download Themes Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast DU ARWNS On the Home screen or in a folder click the Options icon Click Advanced Options Click Accessibility Change the Color Contrast field Press the Menu key Click Save Set the number of icons th
258. to synchronize calendar data For more information see the BlackBerry Desktop Software Online Help Related topics Synchronize organizer data over the wireless network 173 Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correct font support is installed on your computer For more information see the documentation for the operating system on your computer 176 User Guide Bluetooth technology Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth technology is designed to enable you to establish a wireless connection between your BlackBerry device and a Bluetooth enabled device such as a handsfree car kit or wireless stereo headset After you pair your BlackBerry device with a Blu
259. to the last cursor position after you close and reopen a received email message or PIN message press G In a message list e Toopena highlighted message press the Enter key e To compose a message from a message list press C e To mark a message as opened or unopened press the Alt key and U e To view received messages and received call logs press the Alt key and I e To view sent messages press the Alt key and O e To view voice mail messages press the Alt key and V e To view SMS text messages press the Alt key and S e To view call logs press the Alt key and P e To view all your messages press the Escape key Move around a message list e To move up a screen press the Shift key and the Space key e To move down a screen press the Space key e To move to the top of a message list press T e To move to the bottom of a message list press B e To move to the next date press N e To move to the previous date press P e To move to the next unopened item press U e To move to the next related message press J e To move to the previous related message press K Attachment shortcuts e To search for text in an attachment press F e To move to the last cursor position after closing and reopening an attachment press G In a spreadsheet e To move to a specific cell press G User Guide Shortcuts e To view the content of a cell press the Space key e To switch worksheets press V Highlight a wor
260. tom contact list field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer Caller ID pictures are not appearing on my device If your BlackBerry device is associated with a Microsoft Outlook 2000 email account and you add a picture for a contact in the email application on your computer verify that the file name for the picture is ContactPicture jpg Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views Day Week and Month views display all your appointments and meetings for the selected time period Agenda view displays all your scheduled appointments and meetings in a list Agenda view also displays free time that you have between appointments Switch calendar views 1 On the Home screen click the Calendar icon 2 Press the Menu key 3 Click a view Move around a calendar 1 On the Home screen click the Calendar icon Press the Menu key 3 Perform one of the following actions e To move toa specific date click Go To Date e To move to the current date click Today e To move forward or back by a time period click Prev or Next Schedule an appointment 1 On the Home screen click the Calendar icon 125 User Gu NOuRWN ide Related topics Turn off your device 210 Press the key Click New Type the appoint
261. ttachments on a media card If you delete an email message that contains an attachment you have downloaded the attachment is stored in the device memory or on the media card until you delete it from your device To change attachments that you download you can use third party editing applications such as Word to Go Slideshow to Go and Sheet to Go that are designed for use on BlackBerry devices Open an attachment To perform this task your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or administrator In a message press the Menu key If necessary click Retrieve Attachment Information Click Open Attachment If necessary on the Attachments screen click an attachment If necessary in the dialog box click an option oe wWnN gt Download an attachment To perform this task your BlackBerry device must be associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature For more information contact your wireless service provider or administrator With the cursor in the body of the message press the Menu key Click Download Attachment Click Download Highlight the folder that you want to save the attachment in Press the Menu key Click Select Folder DU R
262. twork or access services such as email messaging your wireless service provider or administrator might ask you to run and submit a diagnostic report Your wireless service provider or administrator can use the report to help you troubleshoot the problem Run a diagnostic report On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click Diagnostics Test Press the Menu key Click Run AuUAWNS View a diagnostic report On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click Diagnostics Test Highlight a report Press the Menu key Click View Report NOURWNS Submit a diagnostic report On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click Diagnostics Test Highlight a report Press the Menu key Click Email Report or PIN Report NOURWN gt Delete a diagnostic report 1 On the Home screen or in a folder click the Options icon 249 User Gu Cl Pr Cl Hi Pr Cl NDAN ide Service books and diagnostic reports ick Mobile Network ess the Menu key ick Diagnostics Test ghlight a report ess the Menu key ick Delete or Delete All Set a default recipient for diagnostic reports If you set the default recipient each time that you submit a diagnostic report your BlackBerry device sends the report to that recipient If you want to specify
263. u key Click Insert Macro Perform one of the following actions e To capitalize the entry exactly as you typed it set the Using field to Specified Case e To capitalize the entry according to the context set the Using field to SmartCase Set the language Press the Menu key Click Save Turn off AutoText for SMS text messages OaRWN gt On the Home screen or in a folder click the Options icon Click SMS Set the Disable AutoText field to Yes Press the Menu key Click Save 153 User Guide Change an AutoText entry 1 On the Home screen or in a folder click the Options icon 2 Click AutoText 3 Click an AutoText entry 4 Change the AutoText entry 5 Press the Menu key 6 Click Save Delete an AutoText entry ORwWnN gt On the Home screen or in a folder click the Options icon Click AutoText Highlight an AutoText entry Press the Menu key Click Delete Undo an AutoText change Press the Backspace Delete key twice Typing shortcuts Insert symbols Work with text 154 To cancel a text selection press the Escape key To insert a period press the Space key twice The next letter is capitalized To capitalize a letter hold the letter key until the capitalized letter appears To type the alternate character on a key press the Alt key and the character key To type an accented or special character hold the letter key and roll the trackball to the left or right For example to
264. uage Click Input Options Clear the Auto Word Learning check box Change the Learn Words From Email Messages field to Off Press the Menu key Click Save NOURWNS Stop displaying contacts in the list that appears when you type By default your BlackBerry device recognizes contacts when you type them 1 On the Home screen or in a folder click the Options icon 152 Typing User Guide Typing 2 Click Language 3 Click Input Options 4 Clear the Use Contacts as Data Source check box 5 Press the Menu key 6 Click Save AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries If you type text that can be replaced with an AutoText entry the text changes after you press the Space key Your BlackBerry device has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You can create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later Create an AutoText entry 1 On the Home screen or in a folder click the Options icon 2 Click AutoText 3 Press the Menu key 4 Click New 5 Inthe Replace field type the text to replace 6 Inthe With field perform one of the following actions 8 9 10 e Type replacement text e To insert a macro for example the current date or time press the Men
265. ur BlackBerry device checks the status of your authentication certificate and finds that it is revoked or expired your device locks Store the pass phrase for your smart card in the application memory On the Home screen or in a folder click the Options icon Click Security Options Click Smart Card Change the PIN Caching field to Enabled Press the Menu key Click Save AuRWNS Your BlackBerry device stores the pass phrase for the same length of time as it stores your key store password Turn off notification for smart card connections On the Home screen or in a folder click the Options icon Click Security Options Click Smart Card Change the LED Session Indicator field to Disabled Press the Menu key Click Save DU AWNS 242 User Guide Security To turn on notification for smart card connections change the LED Session Indicator field to Enabled Software tokens About software tokens You might need a software token to log into a VPN A software token includes a token code that your BlackBerry device regenerates periodically and a PIN For more information about software tokens contact your administrator Change the PIN for a software token on your device On the Home screen or in a folder click the Options icon Click Security Options Click Software Tokens Click a software token Click Specify PIN vRWN gt About security self tests Security self tests are designed to verify that sec
266. ur BlackBerry device might require a direct TCP or HTTP connection to the Internet For example a stock price application might need to connect to the Internet to retrieve the latest stock prices You might have to set the APN that the third party application uses for this connection Set up a direct Internet connection for a third party application To obtain the user name and password for the APN contact your wireless service provider On the Home screen or in a folder click the Options icon Click Advanced Options Click TCP Type the APN information Press the Menu key Click Save AuUAWNS Turn on safe mode When you start your BlackBerry device you can turn on safe mode to prevent third party applications from running automatically This safe mode enables you to troubleshoot or remove any unwanted applications 244 User Guide Security 1 Remove and reinsert the battery 2 When the red LED light goes out press and hold the Escape key as the device is loading 3 When the dialog appears click OK When safe mode is on a safe mode indicator appears in the device status section of the Home screen To turn off safe mode repeat step 1 Set permissions for a third party application Note Changing permissions for third party applications can significantly affect the operation of applications on your BlackBerry device For more information about how changing these permissions might affect the operation of the applic
267. ur computer before you delete it from your device CAUTION If you have turned on content protection the process for deleting all device data can take up to an hour to complete You cannot stop the process after you start it If you reset your device the process continues after the device restarts On the Home screen or in a folder click the Options icon Click Security Options Click General Settings Press the Menu key Click Wipe Handheld To delete all third party applications from your device select the Include third party applications check box Click Continue Type blackberry ON AM RWN SD Empty the deleted items folder on your computer from your device To perform this task your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator On the Home screen click the Messages icon Press the Menu key Click Options Click Email Reconciliation If necessary change the Message Services field Press the Menu key Click Purge Deleted Items NOURWNS Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions e Verify that your BlackBerry device is connected to the wireless network e Verify that wireless email reconciliation is turned on e Reconcile email messages manually On the Home screen click the Messages icon
268. ur device the first phone number that appears in the drop down list at the top of the screen is your SMS phone number Send an SMS text message You can send an SMS text message to up to ten recipients 1 On the Home screen click the Messages icon 2 Press the 82 key 3 Click Compose SMS 4 Inthe To field perform one of the following actions e Type an SMS phone number include the country code and area code e Type a contact name e Type part of a contact name Click a contact e If your device is connected to a CDMA network you can type an email address 5 Type a message 6 Press the EFF key 7 Click Send Related topics Message list options 51 Delete the history from an SMS text message 1 When replying to an SMS text message press the Menu key 2 Click Remove History 46 User Guide Messages Options for SMS text messages Turn off AutoText for SMS text messages On the Home screen or in a folder click the Options icon Click SMS Set the Disable AutoText field to Yes Press the Menu key Click Save ORwWN gt View more of the history in SMS text messages On the Home screen or in a folder click the Options icon Click SMS Set the Number of Previous Items field Press the Menu key Click Save ORwWN gt Request delivery notification for all SMS text messages Depending on your wireless service provider this option might not appear On the Home screen or in a folder click t
269. urity software is implemented correctly on your BlackBerry device The tests should run automatically when your device restarts Verify security software On the Home screen or in a folder click the Options icon Click Security Options Click General Settings Press the Menu key Click Verify Security Software Ook wWN gt 243 User Guide Security Third party application control About permissions for third party applications You can set permissions that control how third party applications on your BlackBerry device interact with the other applications on your device For example you can control whether third party applications can access data or the Internet make calls or use Bluetooth connections If you have added third party applications to your device the device firewall is designed to prevent these applications from sending or receiving data without your knowledge Before a third party application sends or receives data a dialog box prompts you to accept or deny the connection request If you turn off the prompt you can reset the firewall options to receive the connection prompt again Reset connection permissions for third party applications On the Home screen or in a folder click the Options icon Click Security Options Click Firewall Press the Menu key Click Reset Settings OoRWN gt About direct Internet connections for third party applications Some third party applications that you add to yo
270. via Email or Send via PIN Delete a PGP key DU AWN On the Home screen or in a folder click the Options icon Click Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Delete Clear the PGP data cache The PGP data cache contains cached PGP public keys and the PGP Universal Server policy that your BlackBerry device downloads from the PGP Universal Server 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 231 User Guide Security 3 Click PGP 4 Press the Menu key 5 Click Clear Universal Cache The next time that you send a PGP protected message your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server PGP key status PGP key status indicators The PGP key has a corresponding private key that is stored on your BlackBerry device he PGP key is trusted and valid and the revocation status of the PGP key is good The revocation status of the PGP key is unknown or the key is weak The PGP key is untrusted revoked expired not valid or cannot be verified Check the revocation status of a PGP key On the Home screen or in a folder click the Options icon Click Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Fetch Status AuUAWNS Change the trust status of a PGP key On the Home screen or in a folder click the Opti
271. w the presentation in its original format click View Slides Switch slides 1 Ina presentation press the Menu key 2 Click Next Slide or Prev Slide Rotate a slide 1 When viewing a slide in slide view press the Menu key 2 Click Rotate 76 Attachments User Guide Attachments Zoom in to or out from a slide 1 When viewing a presentation in slide view press the Menu key 2 Click Zoom 3 Roll the trackball up or down To zoom back to the original slide size press the Menu key Click Fit to Screen Save a slide 1 When viewing a presentation in slide view press the Menu key 2 Click Save Slide 3 Type a name for the file 4 Click Save vCard contact attachments About vCard contact attachments vCard contact attachments vcf files contain information for a specific contact When you add a vCard contact attachment to an email message recipients of your email message can view your contact information or add it to the contact list on their BlackBerry device When you open an email message that contains a vCard contact attachment a book icon appears at the end of the message with the name of the attached contact Open a vCard contact attachment 1 Ina message highlight a vCard contact attachment 2 Press the Menu key 3 Click View Attachment Add a contact to your contact list from a vCard contact attachment 1 InavCard contact attachment press the Menu key 2 Click Add to Contacts or
272. wing actions e To add a contact to your contact list click Add to Contacts e To add all the contacts click Add All to Contacts e To view information for a contact click View 120 User Guide Personal organizer e To delete a contact from the contact lookup results click Delete e To delete the contact lookup results click Delete Lookup e To start a new contact lookup click Lookup Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications Custom ring tone options appear with your contacts and your notification profiles When you assign a custom ring tone to a contact a new profile exception appears with your notification profiles as Calls From lt contact gt Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile Assign a ring tone to a contact In the contact list highlight a contact Press the Menu key Click Edit Press the Menu key Click Add Custom Ring Tone Change the Custom Ring Tone field Press the Menu key Click Save ONAN RWN gt Add a caller ID picture for a contact In the contact list highlight a contact Press the Menu key Click Add Picture Highlight a picture Press the
273. wing actions e Verify that wireless email reconciliation is turned on e If your email message folders do not appear on your BlackBerry device reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Online Help Related topics Reconcile email messages over the wireless network 172 cannot send SMS text messages Depending on your wireless service plan this feature might not be supported Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area your device should send the messages when you return to a wireless coverage area Related topics Find information about wireless coverage indicators 204 am not receiving SMS text messages Depending on your wireless service plan this feature might not be supported Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area The number of new or unopened messages is different than expected The number of new or unopened messages includes saved messages and filed messages If you have set your BlackBerry device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox your device files the message Related topics
274. work If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area e Ifyou created an email address or added an existing email address to your device using the email setup screen in the setup wizard verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to arrive in the setup wizard open the email setup screen to send a service book to your device e Ifyou have not received a registration message from the wireless network register your device On the Home screen or in a folder click the Options icon Click Advanced Options Click Host Routing Table Press the Menu key Click Register Now e Verify that data service is turned on e Ifyou use email message filters verify that the options for email message filters are set correctly 68 User Guide Messages e Verify that email message forwarding is turned on and that you have selected all the email message folders including your inbox folder that you want to receive email messages from e Verify that your device is not blocking messages For more information contact your administrator Related topics Turn off data service 207 Change an email message filter 41 Forward messages from a specific email message folder to your device 38 cannot file email messages Try performing the follo
275. y Desktop Manager For more information about managing conflicts that occur during organizer data synchronization see the BlackBerry Desktop Software Online Help About backing up and restoring device data If you have installed the BlackBerry Desktop Software on your computer you can back up and restore most of your BlackBerry device data including messages organizer data fonts saved searches and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager For more information see the BlackBerry Desktop Software Online Help If your device is associated with an email account that uses a BlackBerry Enterprise Server you might be able to restore synchronized organizer data to your device over the wireless network To restore synchronized organizer data over the wireless network you must have an activation password For more information contact your administrator Prerequisites Restoring data over the wireless network e Your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature For more information contact your administrator e Your device must be connected to the wireless network e Your administrator must provide you with an enterprise activation password 174 User Guide Synchronization Delete all device data Before you delete your BlackBerry device data consider backing up the data so that you have a copy on yo
276. y Products and Services until all necessary licenses have been acquired Any Third Party Products and provided with RIM s products and services are provided as a convenience to you and are provided AS IS with no express or ndorsements guarantees representations or warranties of any kind by R use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses icable thereto with third parties except to the extent expressly covered by a license or other agreement with RIM M and RIM assumes no liability whatsoever in erprise Server BlackBerry Desktop Software product or service are set out in a separate license or other agreement with RIM applicable thereto NOTHING IN ION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION ncorporated under one or more of the following United States Patents and or their counterparts in other nations 263 User Guide 4 901 307 5 506 865 5 267 261 5 600 754 5 710 784 5 490 165 5 109 390 5 944 196 5 414 796 5 778 338 5 056 109 5 511 073 5 267 262 5 657 420 5 504 773 5 228 054 5 568 483 5 416 797 Legal notice 5 101 501 553539 5 337 338 5 659 569 PCRE is a library of functions to support regular expressions whose syntax and semantics are as close as possible to those of the Perl 5 language This is JavaScriptCore s variant
277. ype input method set the Input Language field to lt Language gt Press the Menu key Click Save ange the typing input language To perform this task you must have more than one language on your BlackBerry device For more information contact your wireless service provider or administrator OoRwWN gt On the Home screen or in a folder click the Options icon Click Language Change the Input Language field Press the Menu key Click Save Arabic and Russian typing input methods About typing in Arabic or Russian If your BlackBerry Device Software supports multiple languages and your keyboard displays Arabic or Russian letters you can type in Arabic or R ussian using the SureType input method or the multi tap input method When you use the SureType input method you press the letter key for each letter in a word once even if two letters appear on the key As you type the li a list of possible letter combinations and words appears on the screen SureType technology selects letter combinations or words from st based on context If you try to type a word or letter combination for example a web address or an abbreviation that SureType technology does not recognize you can use the list that appears on the screen to build the word letter by letter SureType technology is designed to learn new words or letter combinations that you type When you use the multi tap input method you press a let

BlackBerry Tour 9630 Smartphone - 4.7.1 - User

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