SB9011D User Manual
Contents
1. tematech SB9011D All in one Touch POS Terminal iza oi OVETVIEW wici d iii SES EEG a 2 11d Safety in oratio Nere a sA Ada dE 2 12 Electromagnetic compatibility statement 22 aaa aisas sanssss sssnsnani n 3 installati n GUIA E sms 4 Zk SPAS A IN Sa ncaa EEEE i Z AGE Oo EA 4 2 2 Rear panel 1 0 connectors anaiaxax aaan ananannnnnnnnnunannnnnnnnnnnnnnnnnnnnnnnnnnnannnnan 5 Setup and Driver Installation aaaaaan2anaannnnnnanvnnunnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnm 6 3 1 Motherboard BIOS settingsS niiaxiaaaanaa aaanan nsnnnnnanansnnnnnnnnnnannnnnnnununannnnanaa 6 3 2 Touch screen driver installatilon aixaaaaan ns asananansnnnnnnnnnnnnnnnnnnununanannannaa 8 TFOUDIECSNOOEING GG KG GG GA GiG 16 SDECIICAEIOS GA ZGAGA WG oi GO 19 Limited Warranty Policy 2axaaaannnnavnnn nnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nna 20 1 Overview Thank you for purchasing the SB901D all in one touch POS terminal Bematech is committed to continuously improve product quality and provide better after sales service In order to take full advantage of our devices we strongly recommend that you take the time to read this manual before diving into software solution Note Information in this manual may change without prior notice 11 Safety Information Before plug in the product please make sure the power you provide meets the power requirements such as voltage frequency Make sure the2. 2 2 Rear panel I O connectors At the rear panel of the SB9OLID is a row of external I O device connectors detailed as follows o m mie A EJ m E COM 4 COM 3 MIC IN USB amp 2 USB amp 2 VGA OUT COM 1 KB 12V DV IN LINE OUT LTP POWER KEY POWER key Turn power on off MOUSE Connection to PS 2 mouse KB Connection to PS 2 keyboard LPT DB25 parallel port for connection to POS printer VGA VGA signal output for connection to external monitor COM 13 4 5 6 DB9 port for connection to serial devices USB Connection to USB devices LANI RJ 45 Ethernet connection to 100M bit LAN LAN2 RJ 45 Ethernet connection to Giga bit LAN LINE OUT Stereo phone jack audio output MICIN Microphone input RV DCIN Connection to 2V DC Power Supply 3 Setup and Driver Installation 3 1 Motherboard BIOS settings The POS terminal has a BIOS Basic Input Output System chip on the motherboard Every time you start the terminals the system will first run the BIOS self test routine to check the main components of the system to ensure it is working properly The terminal is loaded with default BIOS settings in the factory Please do not change the parameters in the BIOS unless necessary In the following situations you need to run the BIOS setup D 2 Error message appears on the screen during the system self test and requested to enter BIOS setup a PressFlto run setup or b PressF2 to load default values and continue If you nee
3. 14 Touch calibration 2 eGalaxTouch USB Controller Edge Compensation General Selling Lneanzation Curve Do 4 points alignment to match display 4 Ports Calibration POKER aplay Clear lmeanzation parameter and do 4 port Clea and Calibrate alignment cp ZE Do 9 points Ineanzalion for bether touchscreen Linearizstion ineanty Draw Test Da draw test to veil the touch accuracy Touch device line test 4 Troubleshooting 1 Terminal does not boot If the terminal cannot boot after repeated pressing of the power switch when connect to the power the terminal power light remains off the fan does not operate and the BIOS beeping is not heard it might be power supply problems a Check the power adapter is plugged in correctly to the power outlet b Check the connection between the terminal and the power adapter and then re boot the machine c If the terminal is working in high temperature environment that causes the terminal automatically shut down in protection mode please disconnect the power of the machine Wait until environment temperature has dropped and restart d If the terminal does not boot after a sudden power failure or illegal shutdown unplug the adapter from the terminal and press the power button several times Then plug in the adapter and boot again e If the adapter light blinks or go off unplug the adapter immediately and do not plugged in again Contact with our products service
4. ground terminal of the power outlet is working properly Lightning may damage this product During lightning storms unplug the network cable power cable and any other connections Turn off power before connecting any devices except USB devices to the terminal Do not attempt to open the chassis You may be hurt by electric shock For service call your place of purchase Do not spill liquid on the terminal Do not place any objects into the ventilation holes of this product It may cause short circuit of the internal components and cause a fire or electric shock After the computer is stored below temperature of 10 C please place the machine in room temperature 10 35 C in the original packing for at least two hours to allow the terminal to restore to room temperature before operation This is to avoid condensation that might bring electrical damage Keep the terminal clean dry and away from dust moisture and direct sunlight Do not use harsh chemicals or strong cleaning solvents to clean the 2 12 monitor screen Wipe it clean with a soft terry cloth applied with a mild solution e Donot share the same power outlet with high power electrical appliances keep distance from high level magnetic interference e Do not the use sharp pointed objects to work with the touch screen to avoid damage to the screen When the following occurs e Liquid gets inside the POS terminal e Accidental physical damage e POS termina
5. Next to proceed tothe next step Install eGalaxTouch Welcome to the InstallShield Wizard for eGalaxT ouch The InstallShield Wizard wl install eGalsxTouch on pour compta To continue click Net Ce tea 7 start U SE BRI Step 3 Installation in progress Install eGalaxTouch Setup Status eGabeT ouch 6 oankgurng sour mew sotware inatallation Step 4 Uncheck Install PS 2 interface driver and click Next to continue installation k Install eGalaxTouch eOoalax louch Setup Type Select Ihe elup bpa Bal best suls pour reade Estra PSS rhes ace dimer for glialasTouch controller Fiesse check the check bo for PSZ touch corteolker J Install PS iterace driver 74 Start ecalactouch i 2 Pa KOCEM teas EVS soa Step 5 Uncheck install RS232 interface driver and click Next to continue Installation E Install eGalaxTouch eGalax touch Setup Typa Select Ike zelup ypa Fal bed suls po reek Ezra AS 232 inaface diver or ezala Touch oortgler Please check the check bore for AS 232 touch controler Instal AS 232 interlace drives niew NOTES Seles et felt s Step 6 Select option NONE click Next to continue installation K Install eGalaxTouch eGalaxTouch Setup Type Select the setup type that best suits pour needs Do 4 point calibrations atter system reboot Evety system boot up Next system boo
6. center 2 The terminal automatically restart or shutdown If terminal is frequently automatic shutdown or auto boot during operation or boot up a Check the power supply is connected properly make sure the plug is not loose and contacts are in good condition b Check if the AC line voltage is stable c A sudden power failure or improper shutdown may cause this problem Press F8 to boot system into safe mode and debug d If any new hardware is added or replaced that caused this problem remove the hardware and reboot e If the above steps do not resolve this problem reinstall the operating system 3 Thetouch screen does not respond a Remove thetouch driver and then install it again b Execute the eGalaxTouch utility and check if the interface port is working 4 When touching the screen cursor always returns to a fixed position a Check if there is anything pressing on the touch screen b Other high power or high frequency equipment may affect the screen or controller Makesurethat the touch screen is away fromthe high voltage equipment c The touch screen driver is not installed correctly install the driver please refer to the Touch Screen Setup and run a 25 point calibration 5 Touch screen is not accurate Please run the touch screen calibration program with a 25 point recalibration we also recommend you to do this after change the monitor resolution or refresh rate When running the cal
7. d to change the factory default settings to customized application requirements a During system boot hit DEL key to enter BIOS setup b If the message disappears before you respond to you can turn off the machine and restart the computer You can also press lt Ctrl gt lt Alt gt lt Del gt to restart Control keys lt gt Move up lt gt Move down lt gt Move left lt gt Move right lt Enter gt To select this option lt Esc gt To exit the menu orto return to the main menu from the submenu lt t PU gt Increase the value or change selection lt PD gt Reduce the value or change selection lt 1 gt Help only available in the status menu and select templates menu lt F9 gt To load default settings lt 10 gt To store settings and exit the CMOS SETUP program Main CMOS Setup Menu System Overview ltem Help IP25X2 BIOS VER 100 2011 06 20 AMIBIOS Version 08 00 15 Built Date 06 20 11 While entering setup ID LIPVB8106 BIOS auto detects the System summary Presence of SATA IDE Device Not detected Device This displays CF Disk Device Not detected The status of auto SATA1Device Hard Disk detection of SATA SATA2 Device Not Detected devices System time hh mm ss 12 34 56 System date mm dd yy Fri 10 26 2012 Language English System Overview IP25X2 BIOS VER 100 2011 01 05 AMIBIOS Version 08 00 15 Fl Help fj Selectltem Change Values F9 Setup Defaults Esc Exit lt Select Menu En
8. dity 8 to 80 non condensing nput Output Power Consumption Mechanical aS 3 6 Limited Warranty Policy The SB901D POS terminal features a one year limited warranty with free change in the first 2 months from the date of purchase If product is determined to be defective we will repair or replace the product with refurbished or remanufactured parts or components during the warranty period This warranty is valid only for the first consumer purchaser This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence commercial use or modifications of or to any part of the product This warranty does not cover damage due to improper operation or maintenance connection of improper voltage supply or attempted repair by anyone other than a facility authorized by us to service the product This warranty does not cover irregular pixel performance on the screen and damages result due to delivery or improper shipping This warranty does not cover product sold AS IS or WITH ALL FAULTS and failure to follow instructions supplied with the product This warranty is invalid if the factory applied serial number has been altered or removed for the product and broken security seal The customer must have model number serial number and original proof of purchase in the form of a bill of sales or receipt invoice which is evidence that the unit is within the warranty period must be pre
9. ibration touch the center of calibration point to assure accuracy 6 The cursor moves opposite to the touch movement a Run the 4 9 25 point calibration b The touch screen driver is not installed properly reinstall the driver 7 The cursor fixed at the edge of LCD a Check if the edge of the screen is being pressed by something b Check the edges of the LCD if there is anything jammed in the front bezel c Make sure the touch screen is clean 17 8 The cursor in the touch screen can only move in a small area or touch positions are inaccurate a This situation usually occurs first time after installing the driver Please run the touch screen calibration program We also recommend you to do this after changing monitor resolution b Run the touch screen calibration program to do a 25 point recalibration 5 Specifications MODEL SB901D 15 All in one Touch POS Terminal PU Intel Atom Processor D525 dual core 18GHz Chipset D525 CH8M chipset Memory DDR3 1066 1333 up to 4GB Storage SATA 2 5 inch Hard Disk Drive 160GB or higher Display LCD panel 15 TFT LCD Resolution 1024x768 Brightness 250cd m Touch Screen 5 wire resistive touch View Angle Horizontal 140 Vertical 130 Tilting Angle External DCInput PS 2 Ports Serial Ports Parallel Port SB Audio Ix audio out Ix micin z Operating Temperature O C to 40 C Storage Temperature 20 C to 60 C Relative Humi
10. l produces a burning smell Immediately disconnect the power supply unplug the power cord and contact a qualified service technician Electromagnetic compatibility statement FCC NOTICE This device complies with Part 15 of FCC Rules Operations are subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation EUROPEAN COMMUNITY CE MARK OF CONFORMITY This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Logic Controls cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment 2 Installation Guide 2 1 Appearances SALLY S MARINA DELI i omes s 45 Fears A 34 i I aoo 8 lt nm MANWITH PICS Ur MULT HO ADD XTRA wm A l JF Rj rns P i 3 A r m la lo PH 3F3 o He 4 fs
11. sented to obtain warranty service Our helpful technical support and customer service staff will attempt to correct any minor issues that might be causing the product failure If the technical service or customer representative is unable to fix the issue by phone a return material authorization RMA number will be issued Along with the proof of purchase and the RMA number the customer can ship the defective unit back to us Once the defective unit is received and tested we will ship a replacement unit back to customer It is the responsibility of the customer to properly package the terminal with plugs power supply etc We shall not be liable for the loss of the use of the product inconvenience loss or any other damages direct or consequential arising out of the use of inability to use or any claim against the customer by any other party Some regions do not allow exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you 20 SB9011D All in one Touch POS terminal O bematech bematech com logiccontrols com
12. t up Step 7 When installing USB touch please connect the USB controller and USB cable a ealax Toc Install eGalaxTouch AES rhalaxiouch Setup Tra Select Ihe szalu pa Fal bed sul pow reeds Do 4 pont calibration after syshem bool BATE h InstallShield Wizard Jf vou ane trying to inchall the LSB touch device please maka sure that your touch monitor or bouch contro er s USE BD cableis plugged r o the computer res Please close the Pound Mew Hardware Wizard dishog when it sppearz check Next gt Cancel ig Start JE LIM S114 if Paint eGalaxtouch Se BADA Step 8 If there are additional touch monitors connected please check Support multi monitor system e Install eGalaxT ouch Setup Type Select the setup bype that best suits pour needs Ifyou want to use Mult klonitor please check the box lt Back Nets Cancal Step 9 Select the destination location to install the touch driver The default path is C Program Files eGalaxtouch Click Next to continue installation Install eGalax1 ouch oe a path ua AE Louch Choose Destination Location Select folder where setup will install files Setup wal metal eGa ax Touch m the hollowing folder To maal to this folder click Next To incall to a different folder click Browse and select another folder Destination Folded C Progiam Files eGalexT ouch _Bromse lt Back Ne
13. ter Select Sub Menu F10 Save and Exit Advanced Settings Menu Advanced Settings Item Help WARNING setting wrong values in the below Configure CPU sections may cause system to malfunction CPU Configuration Supper IO Configuration Hardware Health Configure ACPI Configure USB Configuration APM Configuration F1 Help fj Selectltem Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select Sub Menu F10 Save and Exit Exit Menu Exit options Save Change and Exit Discard Change and Exit Discard Change Load Optimal Default Fl Help ft Selectitem Change Values ltem Help Exit system setup after saving the changes F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit 3 2 Touch screen driver installation Step 1 Navigate to the installer directory to find the setup exe file Double click on setup exe to start installation eGalaxTouch_5 11 0 9126 heruiya Fie Edt View Favorites Took Help Q O seek Ey roes F Address E FsleGalaxTouch_5 11 0 9126 herutya J w A _Setup dl t2 0 0 49974 FLEXnet R Instatstieki R 5 m dstel hdr 48 HOR Fite A ISSetup dl 12 0 0 49974 pa Jd 8 Setup Encine Sh ld p Eng I 52561 M5 005 Batch Fie kB setup Setup exe Moacrovigon Corporation Setup zZrzKB setup isn ISN Fle 204 KB z Touchkt xpo 14 PO F e 443 272 KB Step 2 When installation starts click
14. xt gt Cancel Step 10 Select the Program Folder to install the utility eGalaxtouch Click Next to continue installation r z Install eGalaxTouch CHAlA I GL EF Select Program Folder Please select a pogram lolder Setup wil add program core bo the Program Folder behead below Tou map lor a new fold name of zeleci one from the existing folders fist Dick Hest to continue Program Folder sala Touch Existing Folders EE eth gece Admirestrative Took Fiduremmak Games Salup lt Hack Hal gt ethan athe Step 11 Check the option to create a desktop shortcut icon Install eGalaxTouch Setup Type Select the setup type that best suts pour needs Select the features you want to install and deselect the features you do not want to install Chek Nest to continue The default v K IS After install the driver successfully identify the USB controller is installed as shown below eGalaxTouch USB Controller VEB USB Cortale Touch function settings HA eGalaxTouch USA Controller Edge Compensation General Setting Been Beep On Touch Beep On Release 7 Beep From System Beep OT Beep From Sound Card r Lingareaton Style t Points t 25 Points r Double Cick Time Shosher lt lt gt gt Longer Double Dick Area Smaher lt lt _ Smale bia i gt Bigger al 9 Click On Touch
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