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1. an m c o _ Bp __ o a a ies al Figure 26 System fan fault LEDs System fan fault LEDs 1 to 8 When a System fan fault LED on the system board is lit it indicates that the corresponding system fan is operating too slowly or has failed To solve the problem you might need to reinstall or replace the system fan See Replacing a system fan on page 136 If it is a system board problem contact the Lenovo Customer Support Center Chapter 3 Product overview 41 Hot swap drive status LEDs Each hot swap drive has two status LEDs on the front E Figure 27 Hot swap drive status LEDs Drive activity LED H Drive status LED Blinking green The drive is active and data is being transferred On green Blinking rapidly about four flashes The RAID controller is identifying the per second amber drive On green On amber The RAID array has failed and cannot be recovered You need to recreate a new array Blinking green Blinking slowly about one flash per The drive is being rebuilt second amber 42 ThinkServer RD550 User Guide and Hardware Maintenance Manual Power supply status LEDs Each hot swap power supply has three status LEDs Fi
2. Figure 98 Opening the handle of the dummy hard disk drive tray 126 ThinkServer RD550 User Guide and Hardware Maintenance Manual 3 Pull the handle and carefully slide the dummy hard disk drive tray out of the front of the chassis Figure 99 Removing the dummy hard disk drive tray 4 Touch the static protective package that contains the 2 5 inch solid state drive to any unpainted surface on the outside of the server Then take the solid state drive out of the package Note Do not touch the circuit board on the solid state drive 5 Position the 2 5 inch solid state drive into the 3 5 inch to 2 5 inch drive adapter as shown in the following illustration Figure 100 Positioning the 2 5 inch solid state drive into the drive adapter Chapter 6 Replacing hardware 127 6 Align the two screw holes in the solid state drive with the corresponding holes in the drive adapter Then install the two screws to secure the solid state drive to the drive adapter Figure 101 Installing the screws to secure the solid state drive to the drive adapter 7 Position the drive adapter with the solid state drive into the 3 5 inch drive bracket 8 Align the screw holes in the drive adapter and the solid state drive with the corresponding holes in the drive bracket Then install the five screws to secure the drive adapter and the solid state drive to the bracket F
3. i pa ao 0 14 fo a P i Figure 77 Installing the screws to secure the heat sink 11 If you are instructed to return the old heat sink follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 148 Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor Installing the second microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Depending on the model your server might come with one or two microprocessors For server models with one microprocessor the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover You can purchase a mic
4. Figure 40 Removing the TSM Premium module Reinstall the riser card assembly 2 See Replacing the riser card assembly on page 139 If you are instructed to return the old TSM Premium module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the ThinkServer Trusted Platform Module The ThinkServer Trusted Platform Module hereinafter referred to as the TPM is a security chip designed by the Trusted Computing Group TCG to provide a hardware method of data encryption It stores passwords Chapter 6 Replacing hardware 73 encryption keys and digital certificates to help provide security solutions and protect the server You can purchase a TPM option from Lenovo Installing the TPM Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic e Depending
5. Figure 20 Front view of the backplane for 2 5 inch drives Figure 21 Rear view of the backplane for 2 5 inch drives g Slot 0 slot 11 Used to connect 2 5 inch drives PCle signal connectors Used to connect the signal cable for the PCle interposer card 10 pin power connector Used to connect to the front backplane power connector on the system board to provide power to the backplane AnyRAID adapter slot 2 Used to connect to an AnyRAID adapter 34 ThinkServer RD550 User Guide and Hardware Maintenance Manual Rear backplane for up to two 2 5 inch drives The following illustrations show the slots and connectors on the rear backplane for up to two 2 5 inch drives ie Figure 22 Front view of the rear backplane for up to two 2 5 inch drives Lie ma Figure 23 Rear view of the rear backplane for up to two 2 5 inch drives Li Slot 0 Slot 1 Used to connect 2 5 inch drives H Drive sideband signals connector Ej Drive connector 0 B Drive connector 1 Used to connect to one of the following connectors e Rear 2 5 inch drive signal cable connector on the 3 5 inch backplane e SATA connector on the Lenovo ThinkServer RAID 720ix AnyRAID Adapter e SATA connector 1 ports 4 7 on the system board E 4 pin power connector Used to connect to the rear backplane power connector on the system board H Rear backplane
6. m i au 6 Figure 43 Installing the RAID 110i key What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the RAID 110i key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e If you remove the RAID 110i key the onboard SATA software RAID function will be unavailable e Use any documentation that comes with the RAID 110i key and follow those instructions in addition to the instructions in this topic To remove the RAID 110i key do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 Chapter 6 Replacing hardware 77 4 Locate the RAID upgrade key connector on the system board Then remove the install
7. 7 Loosen the screws and slide the rear backplane cage kit to the front of the server to disengage it from the chassis Then lift the kit from the system board Figure 68 Removing the rear backplane cage kit 8 If you are instructed to return the old rear backplane cage kit follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Replacing the rear backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace the rear backplane do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Chapter 6 Replacing hardware 101 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove all the installed hot swap hard disk drives and dummy trays if any from the rear backplane cage kit See Installing or replacing a hot swap har
8. If you have a rail kit install your server into a standard rack cabinet See the Rack Installation Instructions that comes with the server Connect the Ethernet cable and power cords to the server See Rear view of the server on page 21 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 45 6 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Using 10 11 the Setup Utility program on page 47 Configure RAID and install the operating system and basic drivers See Lenovo ThinkServer Deployment Manager on page 14 and Configuring RAID on page 54 Install any additional drivers needed for added features Refer to the instructions that come with the hardware option Configure Ethernet settings in the operating system by referring to the operating system help This step is not required if the operating system was installed using the Lenovo ThinkServer Deployment Manager program Check for firmware and driver updates See Updating the firmware on page 57 Install other applications Refer to the documentation that comes with the applications that you want to install Copyright Lenovo 2014 5 6 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 3 Product overview This chapter provides information about the server package features specifications software p
9. Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the RAID 110i key and follow those instructions in addition to the instructions in this topic To install the RAID 110i key do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Touch the static protective package that contains the RAID 110i key to any unpainted surface on the outside of the server Then take the RAID 110i key out of the package Note Carefully handle the RAID 110i key by its edges 76 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Locate the RAID upgrade key connector on the system board and then insert the RAID 110i key into the RAID upgrade key connector on the system board en
10. J Figure 35 Memory module installation rules Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e To optimize system performance ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 66 e Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic To install amemory module do the following 68 ThinkServer RD550 User Guide and Hardware Maintenance Manual a A WwW N Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover
11. Particulate e The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 e Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 e The deliquescent relative humidity of the particulate contamination must be more than 60 2 e The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example the European WEEE Directive India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrica
12. Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 a A O N Locate the SD module connector on the system board See System board components on page 35 Remove any parts and disconnect any cables that might impede your operation 6 Touch the static protective package that contains the SD module to any unpainted surface on the outside of the server Then take the SD module out of the package Note Carefully handle the SD module by its edges 7 Insert the SD card into the SD card slot The card might stop before it is completely installed into the SD module Ensure that you insert the card firmly until you hear a click Chapter 6 Replacing hardware 83 8 Position the SD module on the system board Ensure that the plastic pins on the system board pass through the corresponding holes in the SD module Then press the SD module downward so that it is secured by the latch E Figure 49 Installing the SD module What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the SD module Attention Do not open your server or attempt any repair before reading and understanding Safety infor
13. 11 Use an antivirus program to see if your server has been infected by a virus If the program detects a virus remove the virus 12 If none of these actions solve the problem seek technical assistance See Chapter 8 Getting information help and service on page 157 Viewing the status and diagnostic LEDs Your server has status and diagnostic LEDs on the front panel the rear panel the system board the hot swap storage drives and the optical drive if supported The various LEDs help you easily identify the system and device status and diagnose problems For information about the LEDs refer to the related topics in Locations on page 16 Copyright Lenovo 2014 151 Viewing the system event log The system event log SEL contains information about all the POST and system management interrupt SMI events You can view the SEL to diagnose system problems The TSM implements the SEL as specified in the IPMI 2 0 specification The SEL is accessible regardless of the system power state through the TSM in band and out of band interfaces For more information about viewing the SEL refer to the ThinkServer System Manager User Guide which is available for download at http www lenovo com UserManuals Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms Lenovo ThinkServer Deployment Manager program problems Follow the suggested actions
14. Das Produkt ist nicht fur den Einsatz an Bildschirmarbeitsplatzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70CV 7OCW 70CX and 70CY Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cabl
15. F with every 125 m 410 ft of altitude increase Electrical input e Universal input Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software This topic provides information about the software programs that you can use to set up use and maintain the server To download the software programs go to the Lenovo Support Web site at http www lenovo com support and follow the instructions on the Web page BIOS and TSM update utilities The BIOS and TSM also known as BMC firmware keeps updating after the shipment of the server Lenovo maintains pages on the Support Web site and provides the BIOS and TSM update utilities with instructions for download to help you update the BIOS and TSM firmware if needed For more information see Updating or recovering the BIOS on page 53 and Updating the firmware on page 57 Chapter 3 Product overview 13 Lenovo Partner Pack for Microsoft System Center Operations Management The Lenovo Partner Pack for Microsoft System Center Operations Management program can automatically detect the managed servers and provide detailed system information about the servers The system information includes the inventory and status of components such as microprocessors memory modules fans and temperature sensors The program also enables you to perform management tasks
16. features 10 removing AnyFabric adapter 91 cooling shroud 64 DIMM 70 flash module 82 intrusion switch 106 107 M 2 storage module 87 memory module 70 RAID 110ikey 77 RAID 510i key 79 rear backplane cage kit 100 SD module 84 server cover 61 ThinkServer RAID Super Capacitor Module 92 93 ThinkServer Trusted Platform Module 75 TSM Premium module 72 Copyright Lenovo 2014 replacing AnyRAID adapter 103 coin cell battery 141 front panel board 138 hardware 59 hot swap hard disk drive 123 hot swap hard disk drive backplane 134 hot swap redundant power supply 122 microprocessor 115 rear backplane 101 riser card assembly 139 solid state drive 125 129 system board 143 system fan 136 riser card assembly replacing 139 road map server setup 5 S Save amp Exit menu Setup Utility program 49 SD module installing 83 removing 84 serial number label locations 16 server components locations 25 server configuration updating 149 server cover installing 148 removing 61 server documentation 2 server package 7 server setup roadmap 5 service getting 157 setting changing deleting password 51 Setup Utility program Ethernet connector 52 exiting 52 interface 47 password 50 starting 47 TPM 52 using 47 slim optical drive locations 18 software 13 Lenovo ThinkServer Deployment Manager 14 solid state drive installing 125 126 replacing 125 129 specifications 12 starting Setup Utility program 47 171 startup device sel
17. for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 157 Notes e If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Replacing hardware on page 59 e Ifan action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician 154 _ThinkServer RD550 User Guide and Hardware Maintenance Manual en The amount of system memory that is displayed is less 1 Ensure that than the total capacity of the installed physical memory modules and you suspect a memory module problem e All memory modules are the correct type supported by the server See Memory module installation rules on page 66 You followed the memory module installation rules See Memory module installation rules on page 66 All memory modules are seated correctly and securely e The system firmware is up to date 2 Reinstall the memory modules 3 Replace the suspect memory modules 4 Trained service technician only Replace the system board Keyboard mouse and USB device problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If
18. including hard disk drives and solid state drives hot swap system fans and hot swap redundant power supplies With the hot swap feature you can install remove or replace a hot swap device without turning off the server Preboot Execution Environment PXE The Intel PXE technology enables you to boot your computers load an operating system or deploy executable images from a remote server by using a network interface The operation can be done independently of local data storage devices such as hard disk drives or operating systems Redundant Array of Independent Disks RAID Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 54 Chapter 3 Product overview 11 Status light emitting diodes LEDs and diagnostic LEDs For more information about the LEDs for your server refer to the related topics in Locations on page 16 Software programs For more information about the software programs see Software on page 13 Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer or a server to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network e Advanced system management features The advanced system management feat
19. or replacing hardware on page 62 e Completing the parts replacement on page 148 For a list of the ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Guidelines This topic provides some guidelines that you should read and understand before using your server Precautions Before you use the server ensure that you read and understand the following precautions e Before using the product be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty LLW on the documentation DVD that comes with the product Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product e When you install your new server take the opportunity to download and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 57 for more information e Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 151 to do basic troubleshooting If the problem cannot be solved see Chapter 8 Getting informat
20. such as restarting or turning off your server starting a remote console and accessing the TSM interface For detailed information about using the program refer to the help system of the program Lenovo ThinkServer Deployment Manager The Lenovo ThinkServer Deployment Manager program hereinafter referred to as Deployment Manager simplifies the process of configuring RAID configuring BIOS settings and updating the firmware The program works in conjunction with your Windows or Linux operating system installation disc to automate the process of installing the operating system and associated device drivers The program is part of the server firmware The help system for the program can be accessed directly from the program interface Deployment Manager has the following features e Easy to use language selectable interface e Integrated help system e Automatic hardware detection e Selectable partition size and file system type e Ability to install the operating system and device drivers in an unattended mode to save time e Ability to create a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster e Contains RAID configuration utility e Provides device drivers based on the server model and detected devices e Supports BIOS settings configuration e Supports firmware and applications update To use Deployment Manager do the following 1 Launch the program through on
21. 108 25 Reinstall all parts that you have removed one by one in the reversed sequence as you remove them Connect all cables to the new system board Refer to the information that you have noted down and the related topics in Installing removing or replacing hardware on page 62 26 If you are instructed to return the old system board follow all packaging instructions and use any packaging materials that are supplied to you for shipping The old system board must be returned with two microprocessor socket covers to protect the pins on the microprocessor sockets during shipping and handling Use the microprocessor socket covers removed from the new system board To install a microprocessor socket cover on the old system board do the following 1 Close the microprocessor retainer Close the small handle Jj first and then close the small handle EI Ensure that the retainer is locked into position and the new microprocessor is securely seated in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with i first and then close the small handle marked with m Always follow the correct sequence when you close the small handles Figure 127 Securing the microprocessor retainer Chapter 6 Replacing hardware 147 2 Position the microprocessor socket cover above the microprocessor socket so that the small triangle E on the socket cover faces the small triang
22. 133 8 Connect the connector J to the rear of the optical drive Figure 111 Connecting the connector ff to the rear of the optical drive 9 If necessary connect the other end of the signal cable to the SATA connector for the optical drive on the system board See System board components on page 35 10 If you are instructed to return the old optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 148 Replacing the hot swap hard disk drive backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e The hot swap hard disk drive backplane is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 60 first and carefully perform the operation e Depending on the model your server might look slightly different from the illustrations in this topic e The illustrations in the following procedure show the backplane for 3 5 inch hard disk drives For the backplane for 2 5 inch hard
23. 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than four USB devices you can purchase a USB hub which you can use to connect additional USB devices i System ID LED When you press the ID button on the front panel the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection nn Beeren Off None The ID LED is not in use or the system is not identified AnyFabric slot 1 Used to install an AnyFabric adapter also called mezzanine adapter E Serial connector Used to attach a device that uses a 9 pin serial connector Chapter 3 Product overview 23 Hot swap redundant power supply 2 available on some models Hot swap redundant power supply 1 The hot swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy without turning off the server On each power supply there are three status LEDs near the power cord connector For information about the status LEDs see Power supply status LEDs on page 43 EZ Fiber cable release tool A fiber cable release tool FRU part number OOFC501 is attached to the rear of your server This tool helps
24. 52 The Save amp Exit menu contains the following items Chapter 5 Configuring the server 49 e Save Changes and Reset Save changes and then continue with further configuration in the Setup Utility program e Discard Changes and Exit Discard changes load previous values and then exit the Setup Utility program e Load Optimized Defaults Return to the optimized default settings e Save as User Defaults Save the current settings as user default values e Restore User Defaults Restore the user default values for all the items e Pure UEFI OS Optimized Defaults Enable or disable optimized default settings for the pure UEFI operating system Setting the system date and time To set the system date and time in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the System Information menu select System Date or System Time 3 Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time 4 Press F10 to save settings and exit the Setup Utility program Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your server You do not have to set a password to use your server However using a password improves computing security If you decide to set a password read the following topics Setup Utility program password types
25. CPU2 memory slots 6 EQ CPU1 memory slots 6 Used to connect to the 4 pin power connector on the rear backplane 36 ThinkServer RD550 User Guide and Hardware Maintenance Manual EI SATA connector optical drive Used to connect the signal cable of the slim optical drive EJ AnyRAID connector 1 EI AnyRAID connector 0 Used to connect to the PCle connectors on the AnyRAID adapter H Coin cell battery Your server has a special type of memory that maintains the date time and configuration information for built in features The coin cell battery keeps the information active when you turn off the server i SATA connector 0 ports 0 3 Used to connect to the SATA connector 0 ports 0 3 on the ThinkServer RAID 110i AnyRAID Adapter SATA connector 1 ports 4 7 Used to connect to the SATA connector 1 ports 4 7 on the ThinkServer RAID 110i AnyRAID Adapter EJ Front panel connector 2 EZ Front panel connector 1 Used to connect to the front panel board However front panel connector 2 can be connected only to the front panel board that has two USB connectors and one DisplayPort connector AnyFabric connector 2 AnyFabric connector 1 Used to connect the AnyFabric adapter Rear backplane signal connector Used to connect the signal cable from either of the following hardware component e M 2 storage module available on some models e Rear backplane for up to two 2 5 inch drives available on some models Riser card assembly 1 s
26. PCle card is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 60 first and carefully perform the operation 94 ThinkServer RD550 User Guide and Hardware Maintenance Manual Installing a PCle card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To install a PCle card on the riser card assembly do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Remove the riser card assembly on which you want to install the PCle card See Replacing the riser card assembly on page 139 5 Locate an appropriate PCle slot for installing the PCle card and then pivot the card latch to the open position Figure 60 Opening the PCle card latch 6 Remove the PCle slot bracket from the riser card assembly Store the bracket in case that you later remove the PCle card and need the bracket to cover
27. RD550 User Guide and Hardware Maintenance Manual 12 Close the microprocessor retainer Close the small handle first Then close the small handle J to 15 16 lock the retainer into position and secure the new microprocessor in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with i first and then close the small handle marked with m Always follow the correct sequence when you close the small handles Figure 89 Securing the microprocessor in the socket Use a cleaning pad to wipe the thermal grease from the removed heat sink Dispose of the cleaning pad after all of the thermal grease is removed Use one of the following methods to apply appropriate amount of thermal grease to the top of the newly installed microprocessor in the shape of a cross or a circle as shown Using too much or too less thermal grease can cause a thermal problem due to imperfect contact with the components Notes e Do not touch the thermal grease e Keep the thermal grease off the system board Figure 90 Applying the thermal grease to the top of the microprocessor Reinstall the heat sink See Installing or replacing a heat sink on page 108 If you are instructed to return the old microprocessor follow all packaging instructions and use any packaging materials that are supplied to you for ship
28. ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server Then take the ThinkServer RAID Super Capacitor Module out of the package 5 Locate the place for installing the Super Capacitor Module in the server See Server components on page 25 6 Note the orientation of the ThinkServer RAID Super Capacitor Module Then lower the Super Capacitor Module and gently slide it until it is secured by the mounting studs on the chassis Note Depending on your server model refer to one of the following illustrations below Figure 58 Installing the ThinkServer RAID Super Capacitor Module 7 Connect the ThinkServer RAID Super Capacitor Module to a RAID card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the ThinkServer RAID Super Capacitor Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Chapter 6 Replacing hardware 93 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the ThinkServer RAID Super Capacitor Module and follow those instructions in addition to the instructions in this topic To remove the ThinkSe
29. and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the front panel board Disconnect the front panel board cables from the system board See System board components on page 35 6 Remove the two screws that secure the front panel board and then carefully remove the front panel board from the chassis a A O N Figure 116 Removing the front panel board 138 ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Touch the static protective package that contains the new front panel board to any unpainted surface on the outside of the server Then take the new front panel board out of the package Note Carefully handle the front panel board by its edges 8 Carefully position the new front panel board so that the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis Then install the screws to secure the front panel board in place N Figure 117 Installing the front panel board 9 Connect the front panel board cables to the system board See System board components on page 35 10 If you are instructed to return the old front panel board follow all p
30. complete the installation go to Completing the parts replacement on page 148 Removing the intrusion switch Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Replacing hardware 107 Notes e If you remove the intrusion switch you will not get the warning message when logging in to your server with the cover removed e Use any documentation that comes with the intrusion switch and follow those instructions in addition to the instructions in this topic To remove the intrusion switch do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the intrusion switch and disconnect the cable from the system board a A WwW N Press the tab J outward and lift the intrusion switch out of the socket Figure 75 Removing the intrusion switch 6 If you are instructed to return the old intrusion switch follow all packaging i
31. data before you begin to avoid any data loss due to a RAID configuration change Notes e If you remove the RAID 510i key from the ThinkServer RAID 510i Adapter the hardware RAID 5 and RAID 50 levels will be disabled e Use any documentation that comes with the RAID 510i key and follow those instructions in addition to the instructions in this topic To remove the RAID 510i key do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the ThinkServer RAID 510i Adapter Locate the RAID 510i key on the ThinkServer RAID 510i Adapter and then remove it from the ThinkServer RAID 510i Adapter Remove the ThinkServer RAID 510i Adapter first remove the RAID 510i key from the ThinkServer RAID 510i Adapter and then reinstall the ThinkServer RAID 510i Adapter a fk O N Note Carefully handle the RAID 510i key by its edges Figure 46 Removing the RAID 510i key 6 If you are instructed to return the old RAID 510i key follow all packaging instructions and use any packaging materials that are supplied to you for shippin
32. each menu item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured The System Security menu contains the following items e Administrator Password Set an administrator password to protect against unauthorized access to your server See Using passwords on page 50 e User Password Set a user password to protect against unauthorized access to your server See Using passwords on page 50 e Secure Boot Set secure boot parameters e TPM TCM Configure the TPM function if your server has a TPM installed in the TPM connector on the system board See Configuring the TPM function on page 52 TSM Settings menu You can view or change event log and BMC settings on the TSM Settings menu in the Setup Utility program On each submenu press Enter to view the information or show selectable options and select a desired option by using the up and down arrow keys Some items are displayed on the menu only if the server supports the corresponding features The TSM Settings menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen e TSM Network Settings Set BMC mana
33. failing one Cover the other bay with a shield if you just use one power supply to provide power e Use any documentation that comes with the new power supply and follow those instructions in addition to the instructions in this topic Installing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To install a hot swap redundant power supply do the following 120 ThinkServer RD550 User Guide and Hardware Maintenance Manual 1 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then take the new hot swap redundant power supply out of the package 2 If you are installing a power supply locate the bay for the power supply in the rear of your server Insert your index finger and thumb into the holes in the metal shield that protects the bay and pull the shield out of the chassis Store the shield in case that you later remove the power supply and need the shield to cover the bay Figure 91 Removing the protective shield for the power supply bay 3 Note the orientation of the new hot swap redundant power supply and then slide the new hot swap redundant power supply into
34. for errors and then check the system fans EJ Power button with power status LED You can press the power switch to turn on the server when you finish setting up the server You also can hold the power switch for several seconds to turn off the server if you cannot turn it off from the operating system See Chapter 4 Turning on and turning off the server on page 45 The power status LED helps you to determine the current power status nn Tr ern 20 ThinkServer RD550 User Guide and Hardware Maintenance Manual E System ID button with ID LED When you press the system ID button the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection nn ern Off None The ID LED is not in use or the system is not identified H DisplayPort connector available on some models Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector EI USB 2 0 connectors 2 available on some models Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than four USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your serve
35. for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 151 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 157 Note If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Replacing hardware on page 59 Symptom The operating system installation program continuously Make more space available on the hard disk drive The Lenovo ThinkServer Deployment Manager program Ensure that the operating system medium is supported cannot start the operating system medium by the Lenovo ThinkServer Deployment Manager program version your are using For a list of the supported operating systems refer to the user guide and compatibility notes for the Lenovo ThinkServer Deployment Manager program through the program main interface See Lenovo ThinkServer Deployment Manager on page 14 Optical drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 151 for the subsequent steps you should check after using the information in this to
36. frayed or worn 4 Check for cracked or bulging batteries 5 Remove the cover 6 Check for any obvious non ThinkServer alterations Use good judgment as to the safety of any non ThinkServer alterations X ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 8 Check for worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Grounding requirements Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2014 xi xii ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 1 General information This chapter provides some general information about your product This chapter contains the following items e Introduction on page 1 e Server documentation on page 2 Introduction This document for your Lenovo ThinkServer product contains information about the server features specifications component locations configuration instructions hardware replacement procedures and basic troubleshooting and diagnostics Your server comes with a documentation DVD that contains various server documents to help y
37. graphics array VGA monitor it is recommended that you purchase a compatible DisplayPort to VGA dongle from Lenovo For the location information about the connectors refer to the related topics in Locations on page 16 Video subsystem An integrated graphics controller in the ThinkServer System Manager Premium TSM Premium module which also is known as the Baseboard Management Controller BMC chip on the system board to support DisplayPort connectors for connecting video devices e Integrated graphics controller On board ASPEED AST2400 e 16 MB of video memory cache Ethernet connectivity There is one RJ 45 Ethernet connector on the rear panel with 10 megabits per second Mbps 100 Mbps or 1000 Mbps network connectivity The Ethernet connector is for system management You can install an Ethernet card or an AnyFabric adapter to enable more Ethernet connectors However you must install a device driver to enable the operating system to recognize the Ethernet connectors The device drivers are available for download at http www lenovo com drivers For more information see Rear view of the server on page 21 Reliability availability and serviceability Reliability availability and serviceability hereinafter referred to as RAS are three important server design features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease w
38. immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations Copyright Lenovo 2014 Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure nance Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib lt 32 kg 70 5 Ib lt 55 kg 121 2 Ib lt 100 kg 220 5 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 0m am
39. information about your server in the following table You will need the information if you ever need to have your server serviced For where to find the product information label on the chassis see Machine type model and serial number label on page 16 Product name Machine type and model MT M Serial number S N Date of purchase You can register your server with Lenovo by following the instructions at http www lenovo com register When you register your server information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your server with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following documents are printed out and contained in your server package e Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provides information about how to find the most up to date information on the Lenovo Support Web site e Rack Instal
40. into the connector Ensure that the RAID 510i key is securely seated If necessary remove the Lenovo ThinkServer RAID 510i AnyRAID Adapter first before installing the RAID 510i key Then reinstall the Lenovo ThinkServer RAID 510i AnyRAID Adapter See Replacing the AnyRAID adapter on page 103 Note Ensure that the RAID 510i key is securely seated on the ThinkServer RAID 510i Adapter OTTO FICEETTTETTTT Figure 45 Installing the RAID 510i key What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Then the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Removing the RAID 510i key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Replacing hardware 79 Attention Removing the RAID 510i upgrade key might impact your RAID configurations Back up your
41. menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pane of each screen You also can press the F1 key for general help about the keys For most items the corresponding help message is displayed on the right top pane of the screen when the item is selected If the item has submenus you can display the submenus by pressing Enter Setup Utility program interface Depending on the BIOS version of your server some menu or item information might differ slightly from the information in this topic Notes e The default settings already are optimized for you Use the default value for any item you are not familiar with Do not change the value of unfamiliar items to avoid unexpected problems If you consider changing the server configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results If you cannot turn on the server because of incorrect BIOS settings use the BIOS default settings jumper to restore the BIOS settings to the factory default settings See System board jumpers on page 39 e If you have changed any hardware in the server you might need to upgrade the BIOS and the TSM firmware Copyright Lenovo 2014 47 The Setup Utility program main interface consists of the f
42. module on the TSM Premium connector on the system board See Installing or removing the ThinkServer System Manager Premium module on page 71 e MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices This document is in English only e Other documents You might find other documents for the Host Bus Adapter HBA Ethernet card or other optional parts on the documentation DVD Chapter 1 General information 3 4 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 2 Server setup road map This chapter provides a general road map to guide you through setting up your server The server setup procedure varies depending on the configuration of the server when it was delivered In some cases the server is fully configured and you just need to connect the server to the network and an ac power source and then you can turn on the server In other cases the server needs to have hardware features installed requires hardware and firmware configuration and requires an operating system to be installed The general procedure for setting up your server is 1 2 Unpack the server package See Server package on page 7 Install any required hardware or server option See the related topics in Chapter 6 Replacing hardware on page 59
43. none of these actions solve the problem see Troubleshooting procedure on page 151 for the subsequent steps you should check after using the information in this topic symptom Com All or some keys on the keyboard do not work 1 Ensure that e The USB keyboard cable is securely connected to a USB connector on the server If the USB keyboard is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server No keys are stuck The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 2 Restart the server 3 Replace the keyboard The mouse or pointing device does not work Ensure that e The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 Restart the server Chapter 7 Troubleshooting and diagnostics 155 8 Replace the mouse or pointing device A USB device does not work 1 Ensure that The USB cable is securely connected to the server If the USB device is connected to a USB hub disconnect the device from the hub an
44. on the model your server might look slightly different from the illustration in this topic To install the TPM do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Remove the riser card assembly 1 and 2 if needed See Replacing the riser card assembly on page 139 5 Touch the static protective package that contains the TPM to any unpainted surface on the outside of the server Then take the TPM out of the package Note Carefully handle the TPM by its edges 6 Locate the TPM connector on the system board and then insert the TPM into the TPM connector on the system board Figure 41 Installing the TPM What to do next 74 _ThinkServer RD550 User Guide and Hardware Maintenance Manual e To work with another piece of hardware go to th
45. or region is not listed contact your Lenovo reseller or Lenovo marketing representative Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your installed Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center
46. overview 19 Ea System health LED The system health LED helps you to determine if there are any system errors e Off The server is off or the server is on and working correctly e Amber The server has potential system errors Check the information in the following table for potential system errors and corresponding solutions e Blinking System initialization is ongoing Potential system error system health LED amber fF Solution S The temperature of the server reached the non critical Check the BMC for errors and check the system fans temperature threshold The voltage of the server reached the non critical voltage Replace the system board threshold Note This action must be performed only by Lenovo service personnel See Chapter 8 Getting information help and service on page 157 A fan is running at low speed Check the system fans A hot swap fan has been removed 1 Ensure that the system fans are connected securely to the system board 2 Reinstall the removed fan or install a new fan to replace the removed fan The power supply has a critical error Check the BMC for detailed information A power cord has been disconnected or a redundant Ensure that the power supplies are installed securely power supply has been removed Ensure that the power cords are connected securely to the power supplies Install a new power supply to replace the removed one The system is overheated Check the BMC
47. protection must be rated in accordance with local electrical code requirements e Use 1 3 mm or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length e Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds e Provide a readily available approved and rated disconnect device in the field wiring Statement 17 A CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 A CAUTION Do not place any object on top of rack mounted products Statement 19 A CAUTION Hazardous moving parts Keep fingers and other body parts away Copyright Lenovo 2014 ix Statement 20 A CAUTION A lithium ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations Products that are not assessed Typical products that are not assessed include but not limited to the following e Server and IT rack components for example uninterruptible power supplies and current distribution systems e Devices in IT rooms for example bulk storage units and network products e Industrial low voltage switchgear Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions As each machine was designed and built required safety items we
48. side of the AnyRAID adapter a small and equal amount until it is removed from the slots Figure 71 Removing the AnyRAID adapter 6 Touch the static protective package that contains the new AnyRAID adapter to any unpainted surface on the outside of the server Then take the new AnyRAID adapter out of the package Note Carefully handle the AnyRAID adapter by its edges 104 ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Position the new AnyRAID adapter near the backplane Then gently press the AnyRAID adapter straight into the AnyRAID adapter slot until it is securely seated Figure 72 Installing the AnyRAID adapter Chapter 6 Replacing hardware 105 8 Tighten the two screws to secure the AnyRAID adapter Figure 73 Tightening the screws 9 If you are instructed to return the old AnyRAID adapter follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Installing or removing the intrusion switch The intrusion switch informs you that the server cover is not properly installed or closed by creating an event in the system event log SEL You can purchase an intrusion switch from Lenovo Installing the intrusion switch Attention Do not open your server or attempt any repair b
49. the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Requirement for batteries containing perchlorate The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Appendix A Notices 163 Perchlorate Material special handling may apply See http www d
50. the heat sink off the system board 8 Lay aside the old heat sink Touch the static protective package that contains the new heat sink to any unpainted surface on the outside of the server Then take the new heat sink out of the package Notes e f you are replacing a heat sink use a cleaning pad that might come with the new heat sink to wipe the thermal grease from the top of the microprocessor before installing the new heat sink Dispose of the cleaning pad after all of the thermal grease is removed from the microprocessor e When handling the new heat sink do not touch the thermal grease on the bottom of it 9 Remove any protective cover that protects the thermal grease on the bottom of the new heat sink Then place the new heat sink on the system board so that the four screws on the new heat sink are aligned with the corresponding mounting studs on the system board 110 ThinkServer RD550 User Guide and Hardware Maintenance Manual 10 Install the four screws to secure the new heat sink on the system board It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board a Partially tighten screw f then firmly tighten screw EB and then return to screw ij and firmly tighten it Do not over tighten the screws b Partially tighten screw E then firmly tighten screw fj and then return to screw and firmly tighten it Do not over tighten the screws
51. the options in addition to the instructions in this manual e When replacing a hot swap drive install the new hot swap drive as soon as possible e f your server has air ducts or air baffles do not remove them while the server is running Operating the server without the air ducts or air baffles might cause the microprocessor s to overheat 60 ThinkServer RD550 User Guide and Hardware Maintenance Manual e For servers that support up to two microprocessors ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is turned on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an ESD wrist strap or other grounding system when you work inside the server with the power on The server supports hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside the server with the power on e Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server e Do not allow your necktie or scarf to hang inside the server e Remove jewelry such as bracelets necklaces rings and loose
52. the place Figure 61 Removing a PCle slot bracket Chapter 6 Replacing hardware 95 7 Touch the static protective package that contains the PCle card to any unpainted surface on the outside of the server Then take the PCle card out of the package Note Carefully handle the PCle card by its edges 8 Carefully press the PCle card straight into the PCle slot until it is securely seated Figure 62 Installing a PCle card 9 Pivot the card latch to the closed position to secure the PCle card in position Figure 63 Pivoting the card latch to the closed position 10 Depending on the type of the PCle card you might need to connect any required cables Refer to the documentation that comes with the PCle card for specific information 11 Reinstall the riser card assembly with the PCle card to the system board See Replacing the riser card assembly on page 139 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Then continue with the following procedure to install the PCle card driver if required Removing a PCle card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 96 ThinkServer RD550 User Guide and Hardware Maintenance Manual Before you begin print all the related in
53. you release the fiber cable from the PCle card with an optical module Using the fiber cable release tool To use the fiber cable release tool do the following 1 Locate the fiber cable release tool and then remove it from the rear of the server Figure 9 Removing the fiber cable release tool 2 Insert the fiber cable release tool under the fiber cable latch Then press the handle of the fiber cable release tool downwards Figure 10 Using the fiber cable release tool 24 ThinkServer RD550 User Guide and Hardware Maintenance Manual 3 Remove the fiber cable from the PCle card Figure 11 Removing the fiber cable 4 Reinstall the fiber cable release tool to the rear of the server for future use Server components This topic provides information to help you locate the components of your server For more information about major components see the related topics in Locations on page 16 To remove the server cover and the cooling shroud and gain access to the inside of the server see Removing the server cover on page 61 and Removing and reinstalling the cooling shroud on page 64 The chassis configuration varies by model The following illustrations show the two chassis configurations based on the supported drives e Server models with 3 5 inch drives e Server models with 2 5 inch drives Note Depending on the model your server might look slightly different from the illustrations in this topic Cha
54. 0 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace the coin cell battery do the following Note After you replace the coin cell battery you must reset passwords reset system date and time and reconfigure the server 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the coin cell battery See System board components on page 35 Note If there is any PCle card installed on the riser card assembly it might block your access to the coin cell battery In this case you need to carefully lift the riser card assembly up so that you can access the coin cell battery You do not need to disc
55. 97 Installing the hot swap hard disk drive 6 Check the hot swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly You might have to restart the server for the newly installed hard disk drive to be recognized See Hot swap drive status LEDs on page 42 If the hard disk drive is faulty you need to reinstall or replace it until it is operating correctly 7 Do one of the following e If you are installing a hot swap hard disk drive save the removed dummy hard disk drive tray in case that you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay e If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 54 Installing or replacing a 2 5 inch solid state drive You can install or replace a hot swap solid state drive without turning off the server which helps you avoid significant interruption to the operation of the system For a list of ThinkServer solid state drive options go to http lenovoquickpick com usa home thinkserver rack and tower server The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The num
56. AID Adapter ThinkServer RAID Super Capacitor Module connector available on some models Used to connect to the ThinkServer RAID Super Capacitor Module See Server components on page 25 EI PCI E 0 connector EJ PCI E 1 connector Used to connect to the AnyRAID connector 0 and 1 on the system board See System board components on page 35 Chapter 3 Product overview 31 ThinkServer RAID 720ix AnyRAID Adapter The Lenovo ThinkServer RAID 720ix AnyRAID Adapter provides advanced SATA SAS hardware RAID functions The following illustration shows the connectors on the adapter Figure 17 ThinkServer RAID 720ix AnyRAID Adapter Eg SATA connector Used to connect the SATA signal cable from any of the following component e M 2 storage module available on some models e Rear backplane for up to two 2 5 inch drives available on some models EI ThinkServer RAID Super Capacitor Module connector Used to connect to the ThinkServer RAID Super Capacitor Module See Server components on page 25 EJ PCI E 0 connector E PCI E 1 connector Used to connect to the AnyRAID connector 0 and 1 on the system board See System board components on page 35 Hot swap drive backplane Your server comes with one of the following drive bay and backplane configurations e In the front Hot swap SATA or SAS 3 5 inch 4 1 Hard disk drive or 2 5 inch solid state drive Hot swap SATA or SAS 2 5 inch 12 1 Hard disk drive or solid st
57. El Ea Ee ZX Memory slots There are 24 memory slots on the system board For more information see Memory module installation rules on page 66 E Microprocessor 2 socket Microprocessor 1 socket For server models with two microprocessors each of the microprocessor is secured in the microprocessor socket on the system board and a heat sink is installed above it to provide cooling For server models with one microprocessor the socket for the microprocessor 2 is protected by a microprocessor socket cover EEIEIETITEIES Ez EZ System fan connectors 38 ThinkServer RD550 User Guide and Hardware Maintenance Manual Used to connect the cable of the corresponding system fan EEJ Front backplane power connector Used to connect the power cable from the backplane System board jumpers The following illustration shows the jumpers on the system board of your server afk Figure 25 System board jumpers Table 2 System jumpers Fa Clear password jumper EA BIOS default sett
58. Remove the server cover See Removing the server cover on page 61 Locate the rear backplane cage kit bay See Server components on page 25 Lift the metal shield that protects the rear backplane cage kit bay Store the shield in case that you later remove the kit and need the shield to cover the bay oa A WwW N 98 ThinkServer RD550 User Guide and Hardware Maintenance Manual Figure 66 Removing the protective shield for the rear backplane cage kit bay 6 Touch the static protective package that contains the components of the rear backplane cage kit to any unpainted surface on the outside of the server Then take the components out of the package 7 Install the rear backplane to the cage See Replacing the rear backplane on page 101 Chapter 6 Replacing hardware 99 8 Slide the rear backplane cage kit to the rear of the server so that the kit is engaged to the rear of the chassis Align the two screws of the kit with the corresponding holes in the system board Then tighten the screws to secure the kit to the system board Figure 67 Installing the rear backplane cage kit 9 Install 2 5 inch hot swap hard disk drives or dummy trays if any to the rear backplane cage kit See Installing or replacing a hot swap hard disk drive on page 123 10 Connect cables to the rear backplane See Rear backplane for up to two 2 5 inch drives on page 35 What to do next e To work with another piece of h
59. SD card SD module Slim optical drive System board System fan ThinkServer RAID 110i upgrade key ThinkServer RAID 510i upgrade key ThinkServer RAID Super Capacitor Module ThinkServer System Manager Premium module ThinkServer Trusted Platform Module AnyRAID adapter and Host Bus Adapter This topic provides information about the AnyRAID adapter and Host Bus Adapter You can purchase a supported AnyRAID adapter or Host Bus Adapter from Lenovo and install it into the server For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server 28 ThinkServer RD550 User Guide and Hardware Maintenance Manual Note The option kit is designed for different types of servers and might contain additional cables that are not required for your server Host Bus Adapter The Host Bus Adapter is used to connect your server to external storage devices such as a storage array AnyRAID adapter Your server supports the following AnyRAID adapters supported type varies by server model e Lenovo ThinkServer RAID 110i AnyRAID Adapter also called pass through board e Lenovo ThinkServer RAID 510i AnyRAID Adapter e Lenovo ThinkServer RAID 720i AnyRAID Adapter e Lenovo ThinkServer RAID 720ix AnyRAID Adapter The following illustrations help you locate the connectors on the AnyRAID adapters Note Depending on the configuration the AnyRAID adapter installed in your server might look slightly d
60. See Removing the server cover on page 61 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 64 Locate the memory slots on the system board and read the memory module installation rules See Memory module installation rules on page 66 6 Remove any parts or disconnect any cables that might prevent your access to the memory slots Open the retaining clips of the appropriate memory slot Figure 36 Opening the retaining clips of the memory slots the outside of the server Then take the new memory module out of the package Note Carefully handle the memory module by its edges Chapter 6 Replacing hardware Touch the static protective package that contains the new memory module to any unpainted surface on 69 9 Position the new memory module over the memory slot Ensure that the notch fl on the new memory module is aligned with the key in the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position Note If there is a gap between the memory module and the retaining clips the memory module has not been installed correctly Open the retaining clips remove the memory module and then reinstall it into the memory slot until the retaining clips are completely closed ua mm Figure 37 Installing a memory module 10 Reinsta
61. Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service names might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 8 Getting information help and service 159 160 ThinkServer RD550 User Guide and Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You ca
62. The following types of passwords are available in the Setup Utility program e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an administrator password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in e User password When a user password is set you are prompted to type a valid password each time the server turns on You can not log in to any operating system until a valid password is typed in Note If both the administrator password and user password are set you can type either password to use the server However you must use your administrator password to change any configuration settings Password considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes e The Setup Utility program passwords are not case sensitive e The server supports Setup Utility program passwords that consist of three to 32 characters To set a strong password use the following guidelines 50 ThinkServer RD550 User Guide and Hardware Maintenance Manual e Have at least eight characters in length e Contain at least one alphabetic character and one
63. Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 10 Note the orientation of the new backplane Ensure that the small hooks fl on the chassis pass through the corresponding holes in the new backplane Then carefully press the new backplane straight down so that it is secured by the latches J on the backplane Figure 113 Installing the hot swap hard disk drive backplane 11 Reinstall all the hot swap hard disk drives and dummy trays if any on the backplane See Installing or replacing a hot swap hard disk drive on page 123 Chapter 6 Replacing hardware 135 12 Refer to your note to reconnect the cables to the backplane 13 If you are instructed to return the old hot swap hard disk drive backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Replacing a system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Your server supports up to eight hot swap system fans This des
64. ace hardware for your server You can expand the capabilities of your server by adding new hardware devices such as memory modules or other server options and maintain your server by replacing the failing hardware devices If you are handling a server option refer to the appropriate installation or removal instructions in this topic along with the instructions that come with the option Notes e Use only parts provided by Lenovo e Depending on the model your server might look slightly different from the illustrations in this topic 62 ThinkServer RD550 User Guide and Hardware Maintenance Manual The EMI integrity and cooling of the server are protected by having all drive bays and PCle card slots covered or occupied When you install an internal drive or a PCle card save the EMI shield or dummy tray from the drive bay or save the PCle card slot bracket in case that you later remove the device Attention An unoccupied drive bay or PCle card slot without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Removing and reinstalling the rack handles Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another
65. ackaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Replacing the riser card assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the new riser card assembly and follow those instructions in addition to the instructions in this topic To replace the riser card assembly do the following Chapter 6 Replacing hardware 139 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the riser card assembly that you want to remove See Server components on page 25 a A WwW N Grasp the riser card assembly that you want to replace by its edges and carefully lift it straight up and off the cha
66. age 64 Locate the microprocessor socket 2 on the system board See System board components on page 35 OOA OMN Open the small handle first by gently pressing down the handle a little bit and then pushing the handle inward to release it from the secured position Then open the other small handle jin the same way Note There are two marks on the microprocessor retainer Open the small handle marked with m first and then open the other small handle marked with Always follow the correct sequence when you open the small handles Figure 78 Opening the handles 112 _ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Gently press the microprocessor retainer to open it Ensure that the small handles and the microprocessor retainer are in the fully open position Note Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 79 Opening the microprocessor retainer 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 80 Do not touch the pi
67. al and industrial environments to provide reasonable protection against interference with licensed communication equipment Lenovo Einsteinova 21 851 01 Bratislava Slovakia ce Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die ele
68. al media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the AnyFabric adapter See Server components on page 25 Chapter 6 Replacing hardware 91 5 Remove the riser card assemblies See Replacing the riser card assembly on page 139 6 Loosen the screw as shown and press the AnyFabric adapter to the rear of the server to disconnect the AnyFabric adapter from the system board Then remove the AnyFabric adapter from the rear of the server Note Carefully handle the AnyFabric adapter by its edges J HE Figure 57 Removing the AnyFabric adapter 7 If you are instructed to return the old AnyFabric adapter follow all packaging instructions and use any packaging materials that are supplied to you for shipping 8 Reinstall the riser card assemblies See Replacing the riser card assembly on page 139 What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the ThinkServer RAID Super Capacitor Module The ThinkServer RAID Super Capacit
69. ardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the rear backplane cage kit Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the rear backplane cage kit and follow those instructions in addition to the instructions in this topic To remove the rear backplane cage kit do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 100 ThinkServer RD550 User Guide and Hardware Maintenance Manual o Remove the server cover See Removing the server cover on page 61 gt Locate the rear backplane cage kit See Server components on page 25 oa Remove the installed 2 5 inch hot swap hard disk drives and dummy trays if any from the rear backplane cage kit See Installing or replacing a hot swap hard disk drive on page 123 6 Disconnect the cables from the rear backplane
70. at action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available 158 ThinkServer RD550 User Guide and Hardware Maintenance Manual The warranty does not cover the following Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the Unified Extensible Firmware Interface UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the warranty type and duration for your product refer to the Safety Warranty and Support Information on the documentation DVD that comes with your server You must retain your proof of purchase to obtain warranty service For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country
71. at all installed hardware and attached devices are enabled in the BIOS settings of your server For more information about accessing and changing the BIOS settings see Using the Setup Utility program on page 47 4 View the status and diagnostic LEDs to identify the system and device status and diagnose problems See Viewing the status and diagnostic LEDs on page 151 5 If the server is not working after you have added new software installed a new optional device or replaced a piece of hardware remove or reinstall the software device or hardware to see if the problem could be solved 6 View the system event log to diagnose problems See Viewing the system event log on page 152 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Lenovo ThinkServer Diagnostics on page 15 9 Refer to Basic troubleshooting tables on page 152 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 10 Try using a previous server configuration to see if a recent change to hardware or software settings has caused a problem Before restoring your previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse effect
72. ate drive 32 ThinkServer RD550 User Guide and Hardware Maintenance Manual e Inthe rear for server models with the four 3 5 inch drives only Drive bay quantity Backplane quantity Drive type Hot swap SATA 2 5 inch 2 1 Hard disk drive or solid state drive To locate the backplanes see Server components on page 25 Backplane for 3 5 inch drives The following illustrations show the slots and connectors on the backplane for 3 5 inch drives e ZN Zt Ho 4 A A Figure 18 Front view of the backplane for 3 5 inch drives oC a oo ad Figure 19 Rear view of the backplane for 3 5 inch drives O E Slot 0 slot 3 Used to connect 3 5 inch drives J 10 pin power connector Used to connect to the front backplane power connector on the system board to provide power to the backplane H Optical drive power connector Used to connect the power cable for the slim optical drive D Signal cable connector Used to connect the signal cable for the rear 2 5 inch drives or the M 2 storage module AnyRAID adapter slot Used to connect to an AnyRAID adapter Chapter 3 Product overview 33 Backplane for twelve 2 5 inch drives The following illustrations show the slots and connectors on the backplane for up to twelve 2 5 inch drives PAPAERED Dame
73. ber of the installed hard disk drives or solid state drives in your server varies depending on the server model The vacant bays are occupied by dummy hard disk drive trays When you install a hot swap hard disk drive or solid state drive save the removed dummy hard disk drive tray from the drive bay in case that you later remove the hot swap hard disk drive or solid state drive and need the dummy tray to cover the place Chapter 6 Replacing hardware 125 Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install anew hot swap hard disk drive or solid state drive as soon as you remove the failing one or the dummy tray Before you begin review the following solid state drive installation rules e Follow the order of the hard disk drive bays when installing a solid state drive See Server components on page 25 to locate the hard disk drive bays in your server e For RAID configuration the solid state drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 54 e For solid state drives with different capacities install the solid state drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before y
74. c solutions Product and service warranty Product and parts details User guides and manuals Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service Before you call Before you call do the following to try to solve the problem by yourself Check all cables to ensure that they are connected Check the power switches to ensure that the system and optional devices are turned on Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product Check for the updated information new device drivers and hints and tips on the Lenovo Support Web site at http www lenovo com support Download the diagnostic program from the Lenovo Web site and then run it See Lenovo ThinkServer Diagnostics on page 15 If possible be at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding wh
75. ccessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling 162 ThinkServer RD550 User Guide and Hardware Maintenance Manual Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com recycling or contact your local waste disposal facility Battery recycling information for the United States and Canada 2 822 US amp Canada Only Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines
76. ch 2 Hard disk drive or solid state drive Notes SATA is the acronym for Serial Advanced Technology Attachment SAS stands for Serial Attached SCSI SCSI is the acronym for Small Computer System Interface You can install SATA hard disk drives SAS hard disk drives and solid state drives into the same server The following server models also are available Server models without hard disk drives or solid state drives Server models without hard disk drives solid state drives backplanes AnyRAID adapters and related cables e Optical drive One slim SATA optical drive in some models For the location information about the internal drives or drive bays see Server components on page 25 Expansion slots e Two riser card assembly slots on the system board e One or two PCI Express PCle card slots on the riser card e One or two AnyFabric slots at the rear of the server For detailed information see Rear view of the server on page 21 Chapter 3 Product overview 9 Input Output I O features e On the rear panel One DisplayPort connector One RJ 45 Ethernet connector for system management One serial connector Two USB 3 0 connectors e On the front panel available on some models One DisplayPort connector Two USB 2 0 connectors Notes e f you connect two DisplayPort connectors to your server only the DisplayPort connector on the front panel will be enabled e f you use a video
77. ckplane a aU e 6 Replacing a system fan Replacing the front panel board Replacing the riser card assembly Replacing the coin cell battery For service technician only replacing the system board una Aone re es Completing the parts replacement Reinstalling the server cover and reconnecting cables Stef Ns Updating the server sfcantigueation Chapter 7 ne re and diagnostics Troubleshooting procedure Viewing the status and diagnostic LEDs Viewing the system event log Basic troubleshooting tables Lenovo ThinkServer Deployment Manager program problems BEP HER uaa E Optical drive problems 92 94 98 101 103 106 108 111 120 123 125 131 134 136 138 139 141 143 148 148 149 151 151 151 152 152 152 152 Storage drive problems Memory module problems Keyboard mouse and USB device problems Chapter 8 Getting information Ro and service Information resources Using the documentation ThinkServer Website Lenovo Support Web site Help and service Before you call Calling for service Using other services s Purchasing additional services Appendix A Notices Trademarks Important notes Polyvinyl Chloride PVC N and pe notice Recycling information Battery return program Requirement for batteries containing perchlorate Particulate contamination Important WEEE information European Union RoHS pb Be German Ordinance for Work gl
78. computer for reference To remove and reinstall the rack handles do the following 1 On each side of the server remove the five screws that secure the rack handle and then remove the rack handle from the chassis Figure 30 Removing the rack handles Chapter 6 Replacing hardware 63 2 To reinstall the rack handles align the five screw holes in the rack handle with the corresponding holes in the chassis Install the five screws to secure the rack handle on each side of the server TULLN QOD QHD Figure 31 Installing the rack handles Removing and reinstalling the cooling shroud To access some server components on the system board remove the cooling shroud To ensure proper cooling and airflow reinstall the cooling shroud before turning on the server Removing the cooling shroud Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove the cooling shroud do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are
79. connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 64 ThinkServer RD550 User Guide and Hardware Maintenance Manual 4 Insert a finger into each of the two holes in the cooling shroud and then lift the cooling shroud out of the server Attention For proper cooling and airflow reinstall the cooling shroud before turning on the server Operating the server for more than 30 minutes with the cooling shroud removed might damage server components Figure 32 Removing the cooling shroud Reinstalling the cooling shroud Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To reinstall the cooling shroud do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server 2 Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference wit
80. correct drive recognized bay 2 Restart the server Remove the drive from the bay wait 45 seconds and reinsert the drive into the bay making sure that the drive connects to the hot swap hard disk drive backplane Run any diagnostic programs to test the hard disk drive if you have Ensure that the hot swap hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane Ensure that the cable connection is correct See Connecting cables on page 43 Reconnect the backplane power cable and repeat step 1 through step 4 Reconnect the backplane signal cable and repeat step 1 through step 4 If you suspect a problem with the backplane signal cable or the backplane a Replace the affected backplane signal cable b Replace the affected backplane Multiple hard disk drives fail Ensure that the cable connection is correct See Connecting cables on page 43 Reconnect the power cables Reconnect the signal cables Replace the affected signal cables If you suspect a problem with the backplane replace the affected backplane Memory module problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 151
81. ct sequence when you open the small handles Figure 83 Securing the microprocessor in the socket 13 Install the new heat sink that comes with the microprocessor option kit See Installing or replacing a heat sink on page 108 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Replacing hardware 115 Notes e Ensure that the new microprocessor is the correct type your server supports See Memory module installation rules on page 66 When two microprocessors are installed both must have the same core voltage and core speed e Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic e Your microprocessor socket and socket cover might look slightly different from the illustrations in this t
82. d connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 2 Restart the server 3 Replace the USB device 156 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 8 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products Information resources You can use the information in this topic to access useful resources relating to your needs when using the product Using the documentation Information about your Lenovo system and installed software if any or optional devices is available in the documentation that comes with the product The documentation can include printed documents online documents readme files and help files Most of the documentation for your server is on the documentation DVD provided with your server Refer to the troubleshooting information for instructions on how to diagnose problems and do basic troubleshooting The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device driver
83. d disk drive on page 123 4 Record the cable routing and cable connections and then disconnect cables from the rear backplane 5 Remove the rear backplane cage kit See Removing the rear backplane cage kit on page 100 6 Remove the two screws that secure the backplane to the cage Then lift the backplane from the cage Figure 69 Removing the rear backplane 7 Touch the static protective package that contains the new rear backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 8 Note the orientation of the new backplane Align the screw holes in the new backplane with the corresponding ones in the cage Then install the two screws to secure the backplane Figure 70 Installing the rear backplane 9 Install the rear backplane cage kit to the chassis See Installing the rear backplane cage kit on page 98 102 ThinkServer RD550 User Guide and Hardware Maintenance Manual 10 Reinstall all the hot swap hard disk drives and dummy trays if any in the rear backplane cage kit See Installing or replacing a hot swap hard disk drive on page 123 11 Refer to your note to connect the cables to the new backplane 12 If you are instructed to return the old backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with anoth
84. d reinstalling the cooling shroud on page 64 Locate the heat sink you want to replace or the place for installing the second heat sink See Server components on page 25 Chapter 6 Replacing hardware 109 6 If you are replacing a heat sink remove the four screws that secure the heat sink to the system board It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board a Partially remove screw then completely remove screw E and then return to screw Ef and completely remove it b Partially remove screw H then completely remove screw J and then return to screw E and completely remove it Note The four screws are integrated parts of the heat sink Do not try to remove the four screws from the heat sink ott im HULL I E l 1 l L HG f l o L L l m O ol e Figure 76 Removing the heat sink 7 Gently twist the heat sink to free it from the microprocessor and then lift
85. dels EH AnyFabric adapter 1 available on some models Riser card assembly 1 CRUs are parts that can be upgraded or replaced by the customer If a CRU is determined to be defective during the warranty period a replacement CRU will be provided to the customer Customers are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which might require some technical skills or tools or request that a technician install the optional service CRU under the terms of the applicable warranty service type for your country or region Non CRUs must be replaced only by trained service technicians The following table lists the major FRUs in your server and the CRU identification information For a complete listing of FRU information such as FRU part numbers and supported server models go to http www lenovo com serviceparts lookup Notes Chapter 3 Product overview 27 e Before servicing a Lenovo product ensure that you read and understand Safety information on page iii e Use only parts provided by Lenovo Available on some models AnyFabric adapter Yes AnyRAID adapter Yes Coin cell battery Cooling shroud Front backplane Front panel board Hot swap storage drive Hot swap redundant power supply Intrusion switch Memory module Microprocessor M 2 storage module PCle card Power cord Rack handles Rear backplane Rear backplane cage assembly Riser card
86. disk drives the replacement procedure is similar To replace the hot swap hard disk drive backplane do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 64 134 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Locate the hot swap hard disk drive backplane See Server components on page 25 6 Remove all the installed hot swap hard disk drives and dummy trays if any from the hard disk drive bays See Installing or replacing a hot swap hard disk drive on page 123 7 Record the cable connections on the backplane and then disconnect all the cables from the backplane 8 Press the two latches Jin the direction as shown until the latches are disengaged from the chassis Carefully lift the backplane straight up a little bit so that the small hooks on the chassis are aligned with the corresponding holes in the backplane Then move the backplane to the rear of the chassis to release the backplane from the hooks Figure 112 Removing the hot swap hard disk drive backplane 9
87. e appropriate section e To complete the installation go to Completing the parts replacement on page 148 Then you can configure the TPM function in the Setup Utility program See Configuring the TPM function on page 52 Removing the TPM Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 This topic provides instructions on how to remove the TPM if the server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e If you remove the TPM the TPM function will be unavailable e Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To remove the TPM do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the TPM on the system board and then remove the TPM from the TPM connector by li
88. e is similar e Use any documentation that comes with the hot swap hard disk drive and follow those instructions in addition to the instructions in this topic To install or replace a hot swap hard disk drive do the following 1 Locate the appropriate hard disk drive bay See Front view of the server on page 17 Chapter 6 Replacing hardware 123 2 Press the release button Ei to open the handle of the hot swap hard disk drive or the dummy tray Figure 94 Opening the handle of a hard disk drive O i Figure 95 Opening the handle of a dummy hard disk drive tray 3 Pull the handle and carefully slide the hot swap hard disk drive or the dummy tray out of the front of the chassis Figure 96 Removing the hot swap hard disk drive or the dummy tray 4 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 124 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Slide the new hot swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle Figure
89. e management tool that is used to configure RAID in an operating system environment To download the MegaRAID Storage Manager program and StorCLI go to http www lenovo com drivers and follow the instructions on the Web page For more information about how to configure and manage the advanced SATA or SAS hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server This document also is available on the Lenovo Web site at http www lenovo com UserManuals Updating the firmware When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS the TSM firmware and the FRU SDR To update the firmware do one of the following e Go to http www lenovo com drivers and follow the instructions on the Web page to check for the latest level of firmware such as the BIOS updates and device drivers e Use the Lenovo ThinkServer Deployment Manager program See Lenovo ThinkServer Deployment Manager on page 14 Chapter 5 Configuring the server 57 58 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 6 Replacing hardware This chapter provides instructions on how to replace hardware for your server This chapter contains the following items e Guidelines on page 59 e Removing the server cover on page 61 e Installing removing
90. e of the following methods e Turn on the server Press F10 as soon as you see the logo screen Then wait for several seconds Deployment Manager opens e Start the Setup Utility program Select Boot Manager gt Launch TDM Deployment Manager opens 2 Read and accept the license agreement 3 Select the language in which you want to view the program Then follow the instructions on the screen to use the program Before installing a Windows or a Linux operating system using Deployment Manager it is recommended that you do the following 1 Download the latest device driver bundle file for your server To find and download the bundle file go to http www lenovo com drivers and follow the instructions on the Web page 2 Launch Deployment Manager and click Platform Update on the left pane 3 Select Application and then click Next 4 Click Browse to select the corresponding bundle file and then click OK The version information is displayed 14 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Click Flash to apply the bundle file and update the current device drivers Note If you want to install a VMware hypervisor using Deployment Manager the device driver bundle file is not needed To download the latest Deployment Manager go to http www lenovo com drivers and follow the instructions on the Web page Lenovo ThinkServer Diagnostics The Lenovo ThinkServer Diagnostics program enables you to diagnose server p
91. e recovery process starts The recovery process lasts about 20 minutes After the recovery process is completed the server starts automatically Chapter 5 Configuring the server 53 3 Check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 47 e Using the BIOS recovery jumper 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the BIOS recovery jumper on the system board See System board jumpers on page 39 Then remove any parts and disconnect any cables that might impede your access to the jumper Note Do not remove the memory modules or microprocessors Remove the jumper cap from the jumper cap storage See System board jumpers on page 39 Note the orientation of the jumper cap and then install the jumper cap on the BIOS recovery jumper Connect the server to an ac power source The server turns on and then turns off automatically Move the jumper cap back to the jumper cap storage See System board jumpers on page 39 oO ON 9 a Wait for several minutes When the BIOS recovery process is completed the serv
92. ecting 51 Setup Utility program 51 static sensitive devices guidelines 60 static sensitive devices handling 60 system board 35 replacing 143 system board components locations 35 system board jumpers locations 39 system date setting 50 system event log troubleshooting and diagnostics 152 system fan replacing 136 System fan fault LED 41 System fan fault LEDs locations 41 system fans features 8 system health LED 20 System Information menu Setup Utility program 48 system reliability guidelines 60 System Security menu Setup Utility program 49 system time setting 50 T the BIOS flashing 53 recovering 53 updating 53 updating or recovering 53 ThinkServer RAID Super Capacitor Module installing 92 removing 92 93 ThinkServer Trusted Platform Module installing 74 removing 75 ThinkServer Web address 1 TPM Setup Utility program 52 troubleshooting and diagnostics hard disk drive problems 153 keyboard mouse and USB device problems Lenovo ThinkServer Deployment Manager program problems 152 memory module problems 154 optical drive problems 152 status and diagnostic LEDs 151 system event log 152 troubleshooting procedure 151 TSM Premium module installing 71 removing 72 TSM Settings menu Setup Utility program 49 turning off the server 45 turning on the server 45 T V gloss statement 165 U updating firmware 57 server configuration 149 the BIOS 53 updating or recovering the BIOS 53 using documen
93. ed RAID 110i key by lifting it straight up Note Carefully handle the RAID 110i key by its edges Figure 44 Removing the RAID 110i key 5 If you are instructed to return the old RAID 110i key follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the Lenovo ThinkServer RAID 510i upgrade key The Lenovo ThinkServer RAID 510i upgrade key hereinafter referred to as RAID 510i key activates RAID 5 and RAID 50 levels for advanced SATA or SAS hardware RAID As a result the capability of the installed Lenovo ThinkServer RAID 510i AnyRAID Adapter is expanded You can purchase a RAID 510i key from Lenovo and install it to the RAID upgrade key connector on the Lenovo ThinkServer RAID 510i AnyRAID Adapter For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserv
94. ed SATA or SAS hardware RAID configuring 56 Advanced Settings menu Setup Utility program 48 AnyFabric adapter installing 89 removing 91 AnyFabric slot Rear view 22 AnyRAID adapter locations 28 replacing 103 BIOS and TSM update utilities software 13 Boot Manager menu Setup Utility program 49 C cables connecting 43 coin cell battery replacing 141 configuring server 47 configuring RAID advanced SATA or SAS hardware RAID 56 using the Lenovo ThinkServer Deployment Manager program 56 configuring the server 47 connecting cables 43 considerations password 50 contamination particulate and gaseous 164 cooling shroud reinstalling 65 removing 64 CRU completing the replacement 148 D devices handling static sensitive 60 DIMM Copyright Lenovo 2014 installation rules 66 installing 68 removing 70 documentation using 157 E Ethernet connectivity features 10 Ethernet connector Setup Utility program 52 Ethernet status LED 22 exiting Setup Utility program 52 expansion slots features 9 export classification notice 165 F features 7 Lenovo ThinkServer Deployment Manager program 14 firmware updating 57 flash module installing 81 removing 82 flashing the BIOS 53 front panel LED 19 locations 19 front panel board replacing 138 front view of the server locations 17 G gaseous contamination 164 German gloss statement 165 getting help 157 getting information 157 getting service 157 guidelin
95. efore reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the intrusion switch and follow those instructions in addition to the instructions in this topic 106 ThinkServer RD550 User Guide and Hardware Maintenance Manual To install the intrusion switch do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Touch the static protective package that contains the intrusion switch to any unpainted surface on the outside of the server Then take the intrusion switch out of the package 5 Press the tab fl outward as shown and then lower the intrusion switch until it is secured in the socket Figure 74 Installing the intrusion switch 6 Connect the intrusion switch cable to the intrusion switch connector on the system board See System board components on page 35 What to do next e To work with another piece of hardware go to the appropriate section e To
96. electrical requirements do not exceed branch current ratings at the installation site Statement 13 A CAUTION Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails Statement 14 A CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 AA CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might have multiple connections to dc power To remove all electrical current from the device ensure that all connections to dc power are disconnected at the dc power input terminals Ra Ao viii ThinkServer RD550 User Guide and Hardware Maintenance Manual Statement 16 AA CAUTION To reduce the risk of electric shock or energy hazards e This equipment must be installed by trained service personnel in a restricted access location as defined by your local electrical code and the latest edition of IEC 60950 e Connect the equipment to a reliably earthed safety extra low voltage SELV source An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current e The branch circuit overcurrent
97. emove the hot swap hard disk drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new hot swap hard disk drive as soon as you remove the failing one or the dummy tray Before you begin review the following hard disk drive installation rules e Follow the order of the hard disk drive bays when installing a hard disk drive See Front view of the server on page 17 to locate the hard disk drive bays in your server e For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 54 e For hard disk drives with different capacities install the hard disk drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 inch hot swap hard disk drives For other models the replacement procedur
98. enovoquickpick com usa home thinkserver rack and tower server Installing the TSM Premium module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the TSM Premium module and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To install the TSM Premium module do the following Chapter 6 Replacing hardware 71 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 a A O N Touch the static protective package that contains the TSM Premium module to any unpainted surface on the outside of the server Then take the TSM Premium module out of the package 6 Locate the TSM Premium module connector on the sy
99. er can restart successfully without encountering hardware problems e After updating the BIOS firmware all of your previous BIOS settings will be automatically restored Check and reconfigure the BIOS settings for your specific needs To update flash the BIOS do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS update package 2 Download the BIOS update package and the TXT file that contains installation instructions 3 Print the TXT file and follow the instructions to update flash the BIOS 4 Check and reconfigure the BIOS settings for your specific needs based on your note or refer to Using the Setup Utility program on page 47 after the BIOS update process is completed Recovering from a BIOS update failure If the power to your server is interrupted while the BIOS is being updated your server might not restart correctly If this happens perform the following procedures to recover from the BIOS update failure Note If the operating system of your server is installed under EFl mode you must reinstall the operating system after recovering the BIOS To recover from a BIOS update failure do one of the following e Using the automatic recovery feature 1 Reconnect the server to an ac power source 2 After the system health LED turns off press the power button to turn on the server The server will be turned on and then turned off automatically Then th
100. er piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Replacing the AnyRAlD adapter Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the new AnyRAID adapter and follow those instructions in addition to the instructions in this topic e Depending on the model your AnyRAID adapter might look different from the illustrations in this topic To replace the AnyRAID adapter do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the AnyRAID adapter See Server components on page 25 Chapter 6 Replacing hardware 103 5 Loosen the two screws and grasp the AnyRAID adapter by its edges and carefully pull it out Note The AnyRAID adapter might fit tightly into the slot If necessary alternate moving each
101. er rack and tower server Installing the RAID 510i key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 78 ThinkServer RD550 User Guide and Hardware Maintenance Manual Note Use any documentation that comes with the RAID 510i key and follow those instructions in addition to the instructions in this topic To install the RAID 510i key do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the ThinkServer RAID 510i Adapter Then disconnect any cables from the ThinkServer RAID 510i Adapter 5 Touch the static protective package that contains the RAID 510i key to any unpainted surface on the outside of the server Then take the RAID 510i key out of the package Note Carefully handle the RAID 510i key by its edges 6 Locate the RAID upgrade key connector on the Lenovo ThinkServer RAID 510i AnyRAID Adapter and insert the RAID 510i key
102. er turns on automatically 10 Ensure that the Setup Utility program starts normally See Starting the Setup Utility program on page 47 Then disconnect the server from the ac power source 11 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 148 12 Connect the server to an ac power source and turn on the server Check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 47 Note If you cannot recover the BIOS after using the instructions in this topic the BIOS read only memory ROM might be damaged You must replace the system board Contact the Lenovo Customer Support Center Configuring RAID This topic provides information about RAID and the utility programs that are available for you to configure RAID This topic contains the following information e About RAID on page 54 e Configuring RAID using the Lenovo ThinkServer Deployment Manager program on page 56 e Configuring the advanced SATA or SAS hardware RAID on page 56 About RAID RAID an acronym for Redundant Array of Independent Disks is a technology that provides increased storage functions and reliability through redundancy This is achieved by combining multiple hard disk drives into a logical unit where data is distributed across the drives in one of several ways called RAID levels When a group of indepe
103. erent from the illustrations in this topic Front view of server models with 3 5 inch drives E Slim optical drive available on some models E Rack handle right H 3 5 inch drive bays 0 3 Wi Rack handle left Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 19 Chapter 3 Product overview 17 H Slim optical drive available on some models Some server models come with a slim SATA optical drive EJ Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 16 J Rack handle right i Rack handle left If your server is installed in a rack cabinet you can use the rack handles to help you slide the server out of the rack cabinet You also can use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server H 3 5 inch drive bays 0 3 The EMI integrity and cooling of the server are protected by having all drive bays c
104. ertalige veiligheidsinstructies op de documentatie dvd van het product hebt gelezen en begrijpt Copyright Lenovo 2014 iii Przed skorzystaniem z produktu nale y zapozna sie z wielojezycznymi instrukcjami bezpiecze stwa znajduj cymi si na p ycie DVD z dokumentacj dostarczon wraz z produktem Antes de utilizar o produto leia atentamente as instru es de seguran a multilingues que constam no DVD de documenta o fornecido com o produto nainte de a utiliza produsul asigurati v c ati citit si n eles instruc iunile de siguran n mai multe limbi de pe DVD ul cu documenta ie care insoteste produsul F r du bruker produktet m du lese og forst den flerspr klige sikkerhetsinformasjonen p DVDen med dokumentasjon som f lger med produktet Mpexge 4em UCNONb3OBaTb TOT MPOAYKT BHUMATENBHO O3HAKOMbTECb C UHCTPYKLNSIMN MO TEXHNKE 6e3onacHOocTn Ha pa3Hbix A3bIKAX KOTOpbie MOXHO Ha Tn Ha DVD gncKe c pokymeHTa ne B KOMMNEKTE C MpoAyKTOM TERE AAS th i TRS AFC BBE T E h G DVD PASAREA Pre nego to upotrebite proizvod obavezno paljivo proitajte i prouite viejeziko uputstvo za bezbednost na dokumentacionom DVD u koji ste dobili uz proizvod Pred pouvanm produktu si pretajte viacjazyn bezpenostn pokyny na disku DVD s dokumentciou dodanom s produktom Preden za nete uporabljati izdelek je pomembno da preberete in razumete ve jezi na varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupa
105. erver RD550 User Guide and Hardware Maintenance Manual For more information about the Save amp Exit menu in the Setup Utility program see Save amp Exit menu on page 49 Updating or recovering the BIOS This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure Lenovo might make changes and enhancements to the BIOS and TSM firmware When updates are released they are available for download on the Lenovo Web site at http www lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page Updating flashing the BIOS This topic provides instructions on how to update flash the BIOS Notes e Update the BIOS on your server only if the newer BIOS version specifically solves a problem you have We do not recommend BIOS updates for servers that do not need them You can view the updated information for the new BIOS version in the installation instructions for the BIOS update utility program e Downgrading the BIOS to an earlier version is not recommended and might not be supported An earlier BIOS version might not support the latest system configurations e If the power to your server is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your serv
106. erver might look slightly different from the illustrations in this topic To remove the server cover do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output I O cables and all other cables that are connected to the server 4 Prepare your server See Removing or extending the server from the rack cabinet on page 61 Chapter 6 Replacing hardware 61 5 Do the following to remove the server cover a Use a screw driver to unscrew the cover lock to the open position as shown b Fully open the cover latch c Slide the server cover to the rear until it is disengaged from the chassis Then lift the server cover off the chassis and set it aside Note It is recommended that you wait several minutes to let the server cool before removing the server cover Figure 29 Removing the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components To reinstall the server cover see Reinstalling the server cover and reconnecting cables on page 148 Installing removing or replacing hardware This topic provides instructions on how to install remove or repl
107. erver might look slightly different from the illustrations in this topic e Use any documentation that comes with the new optical drive and follow those instructions in addition to the instructions in this topic To install or replace the optical drive do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the optical drive or dummy optical drive See Server components on page 25 a A WwW N If you are replacing the optical drive disconnect the signal cable and the power cable from the rear of the optical drive Press the release button inward and then slide the optical drive out from the front of the server 132 ThinkServer RD550 User Guide and Hardware Maintenance Manual Figure 109 Removing the optical drive 6 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive out of the package 7 Slide the new optical drive into the drive bay from the front until it is secured by the release button Figure 110 Installing the optical drive Chapter 6 Replacing hardware
108. es 135 watt CPU 4 core 6 core or 8 core 145 watt CPU 14 core or 18 core e Two power supplies except the 1100 watt power supplies installed for redundancy The following table provides detailed information about the ASHRAE class specifications 12 _ThinkServer RD550 User Guide and Hardware Maintenance Manual Table 1 ASHRAE class ern ASHRAE class A2 class A2 ASHRAE class A3 class A3 ASHRAE class A4 class A4 a temperature 10 C to 35 C 50 F to 95 F 5 C to 40 C 41 F to 104 F 5 C to 45 C 41 F to 113 F operating Air temperature 40 C to 60 C 40 F to 40 C to 60 C 40 F to 40 C to 60 C 40 F to storage 140 F in original shipping 140 F in original shipping 140 F in original shipping package package package Humidity operating 8 to 80 8 to 85 8 to 90 ea non condensing non condensing non condensing Humidity storage 8 to 90 8 to 90 8 to 90 non condensing non condensing non condensing Altitude 0 to 3048 m 0 to 10 000 ft in an unpressurized environment Note When the altitude exceeds 900 m 2953 ft the defined maximum dry bulb temperature for operation becomes a dependent variable A2 This temperature value decreases by 1 C 33 8 F with every 300 m 984 ft of altitude increase AS This temperature value decreases by 1 C 33 8 F with every 175 m 574 ft of altitude increase A4 This temperature value decreases by 1 C 33 8
109. es 59 H hardware replacing 59 heat sink installing or replacing 108 help getting 157 169 Host Bus Adapter HBA 28 hot swap hard disk drive installing 123 replacing 123 hot swap hard disk drive backplane replacing 134 hot swap redundant power supply installing 120 replacing 122 hot swap drive backplane locations 32 hot swap drive status LED 42 hot swap drive status LEDs locations 42 ID LED 21 information getting 157 Input Output I O features 10 installation rules DIMM 66 memory module 66 installing AnyFabric adapter 89 DIMM 68 flash module 81 hot swap hard disk drive 123 hot swap redundant power supply 120 intrusion switch 106 M 2 storage module 85 memory module 68 microprocessor 111 RAID 110ikey 76 RAID 510i key 78 rear backplane cage kit 98 SD module 83 server cover 148 solid state drive 125 126 ThinkServer RAID Super Capacitor Module 92 ThinkServer Trusted Platform Module 74 TSM Premium module 71 installing or replacing heat sink 108 optical drive 131 interface Setup Utility program 47 internal drives features 9 intrusion switch installing 106 removing 107 L LED Ethernet status 22 front panel 19 hot swap drive status 42 ID 21 Network status 19 power status 20 power supply status 43 System fan fault 41 system health 20 Lenovo Partner Pack for Microsoft System Center Operations Management software 14 Lenovo ThinkServer Deployment Manager software 14 Lenovo ThinkServe
110. es and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Appendix A Notices 165 Industry Canada Compliance Statement CAN ICES 3 A NMB 3 A United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commerci
111. es and tools refer to the integrated help screens and user guides Locations This topic provides information to help you locate your server components Machine type model and serial number label When you contact Lenovo for help the machine type model and serial number information helps support technicians to identify your server and provide faster service The machine type model and serial number label is attached on the pull out information card which is a small plastic tab and can be slid out of the front of the chassis The following illustrations are samples of the machine type model and serial number labels on server models with different hard disk drive configurations Note Depending on the model your server might look slightly different from the illustrations in this topic MT M XXXX XXX S N XXXXXXX Figure 1 Label on server models with 3 5 inch drive bays 16 ThinkServer RD550 User Guide and Hardware Maintenance Manual MT M XXXX XXX S N XXXXXXX Figure 2 Label on server models with 2 5 inch drive bays Front view of the server The front view of the server varies by model The illustrations in this topic show the server front views based on the supported internal drives e Front view of server models with 3 5 inch drives on page 17 e Front view of server models with 2 5 inch drives on page 18 Note Depending on the model your server might look slightly diff
112. essor installed and only one 4 GB RDIMM installed in the CPU1 DIMMA1 slot The minimum system memory for LRDIMMs is 32 GB only one microprocessor installed and only one 32 GB LRDIMM installed in the CPU1 DIMMA1 slot The maximum system memory for RDIMMs is 768 GB two microprocessors installed and one 32 GB RDIMM installed in each of the 24 memory slots The maximum system memory for LRDIMMs is 3 TB two microprocessors installed and one 128 GB LRDIMM installed in each of the 24 memory slots 66 ThinkServer RD550 User Guide and Hardware Maintenance Manual For more information about the memory modules in your specific server model use the Setup Utility program See Viewing information in the Setup Utility program on page 47 For a list of the supported ThinkServer memory module options go to http lenovoquickpick com usa home thinkserver rack and tower server Before installing a memory module ensure that you observe the following guidelines e All memory modules to be installed on a server must be the same type e When you install memory modules with different ranks in one channel start from the farthest memory slot in the channel and install the memory module that has the most ranks first e When memory modules with different frequencies are installed into the memory slots for the same microprocessor all the memory modules run at the lowest frequency e It is recommended that you install the high frequency memory modules
113. fitting wrist watches e Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it e Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing or extending the server from the rack cabinet If the server is installed in a rack cabinet remove or extend the server from the rack cabinet before installing or replacing hardware Depending on the rail type do one of the following e lf the server is installed in a rack cabinet using static rails remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server e lf the server is installed in a rack cabinet using slide rails press the rack handles to extend the server from the rack cabinet However if the working environment cabling configuration or the server location in the rack cabinet creates awkward conditions remove the server from the rack cabinet See the Rack Installation Instructions that comes with the server Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your s
114. following ways e Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the related documentation or help system for the operating system e Press the power switch on the front panel to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature e f your server stops responding and you cannot turn it off press and hold the power switch on the front panel for four seconds or more If you still cannot turn off the server disconnect all power cords from the server e f the server is connected to a LAN a network administrator can remotely turn off the server from a management console using remote network management software e You also can use the related TSM feature to remotely turn off the server through the management LAN e The server might be turned off as an automatic response to a critical system failure Notes e When you turn off the server and leave it connected to an ac power source the server also can respond to a remote request to turn on the server To remove all power from the server you must disconnect the server from the ac power source Copyright Lenovo 2014 45 e For information about your specific operating system refer to the related documentatio
115. forskrifter der findes pa flere sprog p den dokumentations dvd der f lger med produktet Lue tuotteen mukana toimitetulla DVD tietolevyll olevat monikieliset turvaohjeet ennen t m n tuotteen k ytt Avant d utiliser le produit veillez bien lire et comprendre les instructions de s curit multilingues figurant sur le DVD de documentation fourni avec le produit Mpv xpnoworroinosete To Trpoldv BeBaiwOsite OT xete StaBdoel kal Katavorjos TIC o nylec AOMaAELAC Ol oTtoiec eival d1aGEolvEc oe StaAdhopec yAWooec oto DVD TEKUNPIWONG mov GUVOSEDEL TO TIPOIO V Vor Verwendung des Produkts sollten Sie unbedingt die mehrsprachigen Sicherheitsanweisungen auf der Dokumentations DVD lesen die im Lieferumfang des Produkts enthalten ist JIN VAN NINNIN NR an7 RNAP ITSP AMA w n yn 197 yi jana tina DVD a naw nowa niyomn A term k haszn lata el tt mindenk ppen olvassa el s rtelmezze a term khez kapott dokument ci s DVD lemezen tal lhat t bb nyelven elolvashat biztons gi el r sokat Prima di utilizzare il prodotto accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue disponibili sul DVD di documentazione fornito con il prodotto We CREA IC ARS RIC SmE D Documentation DVDINKHANTWNZANTNFUITH ND TE EKKEL CEVES Aina THULT EIV AEL AAG AA AEA WA A EA DVDA YFA dal AAE RA AA ALNA L Voordat u het product gebruikt moet u ervoor zorgen dat u de me
116. fting it straight up Note Carefully handle the TPM by its edges Figure 42 Removing the TPM Chapter 6 Replacing hardware 75 5 If you are instructed to return the old TPM follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the RAID 110i upgrade key The Lenovo ThinkServer RAID 110i upgrade key hereinafter referred to as RAID 110i key activates RAID 5 for the onboard SATA software RAID As a result the capability of the system board is expanded You can purchase a RAID 110i key from Lenovo and install it to the RAID upgrade key connector on the system board For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the RAID 110i key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and
117. g What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 As the hardware RAID 5 and 50 levels are not available without the RAID 510i key you might need to reconfigure RAID for your server Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Installing or removing the flash module This topic applies only to AnyRAID adapters that support the flash module 80 ThinkServer RD550 User Guide and Hardware Maintenance Manual The flash module works as the cache memory of the installed AnyRAID adapter You can purchase a flash module from the Lenovo Web site at http lenovoquickpick com usa home thinkserver rack and tower server Installing the flash module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the flash module and follow those instructions in addition to the instructions in this topic e Depending on the specific type your AnyRAID adapter and the flash module might look different from the illustration in thi
118. g or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 Locate the M 2 storage module and disconnect the cables on hr Ww DY Press the two latches iJ downward as shown and lift the M 2 storage module from the system board Note Carefully handle the M 2 storage module by its edges Figure 53 Removing the M 2 storage module 88 ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Remove the screw that secures the M 2 storage drive Then remove the M 2 storage drive Figure 54 Removing the M 2 storage drive 8 If you are instructed to return the old M 2 storage module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the AnyFabric adapter The AnyFabric adapter provides expansion connectors to connect devices such as solid state drives and other expansion cards You can purchase an AnyFabric adapter from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the AnyFabric adapter Attention Do no
119. gement network configuration parameters e User Account Settings Set BMC user account parameters Boot Manager menu The Boot Manager menu in the Setup Utility program lists all the bootable devices installed in your server and the listed items vary depending on your server configuration The Boot Sequence submenu in the Boot Manager menu provides an interface to help you view or change the server startup options including the startup sequence and boot priority for various devices Changes in the startup options take effect when the server restarts The startup sequence specifies the order in which the server checks devices to find a boot record The server starts from the first boot record that it finds For example you can define a startup sequence that checks a disc in the optical drive then checks the internal storage drive and then checks a network device For information about setting the startup sequence or selecting a startup device see Selecting a startup device on page 51 Save amp Exit menu After you finish viewing or changing settings in the Setup Utility program you can choose a desired action from the Save amp Exit menu to save changes discard changes or load default values and exit the program Press Enter to select the item on the Save amp Exit menu and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utility program on page
120. guration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Ensure that all power cord connectors are securely and completely plugged into receptacles Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlets Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlets Remove all cables from devices Turn devices ON Statement 2 nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or
121. gure 28 Power supply status LEDs en Bern Aeten Ef Input status LED Off The power supply is No action is needed disconnected from the ac power source On green The power supply is connected No action is needed to the ac power source EI Output status The server is off or the power Replace the power supply LED supply is not working normally See Installing or replacing a hot swap redundant power supply on page 120 Blinking green about 1 The power supply is in cold No action is needed flash every 2 seconds redundancy active mode Blinking green about 2 The power supply is in cold No action is needed flashes per second redundancy sleep mode On green The server is on and the power No action is needed supply is working normally EJ Fault LED Off The power supply is working No action is needed normally On amber The power supply has failed Replace the power supply See Installing or replacing a hot swap redundant power supply on page 120 Connecting cables To connect the signal cables from the installed hardware components refer to the related information in the following topics e System board components on page 35 e AnyRAID adapter and Host Bus Adapter on page 28 e Hot swap drive backplane on page 32 e Installing the M 2 storage module on page 85 Chapter 3 Product overview 43 44 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 4 Tur
122. h reinstalling the cooling shroud Chapter 6 Replacing hardware 65 3 Note the orientation of the cooling shroud and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis Then lower the cooling shroud into the chassis until it snaps into position Note If necessary gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis Figure 33 Reinstalling the cooling shroud 4 Reinstall the server cover and reconnect cables to the server For more information refer to Reinstalling the server cover and reconnecting cables on page 148 Installing or removing a memory module Note The memory modules are extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 60 first and carefully perform the operation Memory module installation rules Your server has 24 memory slots Each slot supports 4 GB 8 GB 16 GB and 32 GB double data rate 4 registered dual inline memory modules DDR4 RDIMMs Each slot supports 32 GB 64 GB or 128 GB DDR4 load reduced dual inline memory modules LRDIMMs Your server supports up to 12 memory modules when one microprocessor is installed and up to 24 memory modules when two microprocessors are installed The minimum system memory for RDIMMs is 4 GB only one microproc
123. ide and Hardware Maintenance Manual Notes To 1 oa A O N 6 7 Use any documentation that comes with the TSM Premium module and follow those instructions in addition to the instructions in this topic If you remove the TSM Premium module the iKVM function for server remote management will be unavailable Depending on the model your server might look slightly different from the illustration in this topic remove the TSM Premium module do the following Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 Locate the TSM Premium module on the system board and then lift the TSM Premium module straight up to remove it from the TSM Premium module connector S A US
124. ied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the M 2 storage module The M 2 storage module provides an easy way for data storage You can install two M 2 storage drives into the M 2 storage module You can purchase M 2 storage modules and M 2 storage drives from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the M 2 storage module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the M 2 storage module and follow those instructions in addition to the instructions in this topic Chapter 6 Replacing hardware 85 To install the M 2 storage module do the following 1 oa KR WwW DY 86 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet
125. ifferent from the illustrations in this topic Lenovo ThinkServer RAID 110i AnyRAID Adapter The Lenovo ThinkServer RAID 110i AnyRAID Adapter is used to provide SATA software RAID function The following illustration shows the connectors on the adapter Figure 14 Lenovo ThinkServer RAID 110i AnyRAID Adapter SATA connector 0 3 Used to connect to the SATA connector 0 ports 0 3 on the system board See System board components on page 35 EI SATA connector 4 7 Used to connect to the SATA connector 1 ports 4 7 on the system board See System board components on page 35 Chapter 3 Product overview 29 Lenovo ThinkServer RAID 510i AnyRAID Adapter The Lenovo ThinkServer RAID 510i AnyRAID Adapter provides advanced SATA SAS hardware RAID functions The following illustration shows the connectors on the adapter Figure 15 Lenovo ThinkServer RAID 510i AnyRAID Adapter PCI E 0 connector H PCI E 1 connector Used to connect to the AnyRAID connector 0 1 on the system board See System board components on page 35 EJ RAID upgrade key connector Used to connect a ThinkServer RAID 510i upgrade key 30 ThinkServer RD550 User Guide and Hardware Maintenance Manual Lenovo ThinkServer RAID 720i AnyRAID Adapter The Lenovo ThinkServer RAID 720i AnyRAID Adapter provides advanced SATA SAS hardware RAID functions The following illustration shows the connectors on the adapter Figure 16 ThinkServer RAID 720i AnyR
126. ign helps you to avoid significant cooling problems when a system fan fails and you can replace a hot swap system fan without turning off the server CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace a system fan do the following 1 Prepare your server See Removing or extending the server from the rack cabinet on page 61 2 Remove the server cover See Removing the server cover on page 61 3 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 64 4 Locate the system fans View the system fan error LEDs on the system board to locate the failing system fan See System fan fault LEDs on page 41 136 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Grasp the top of the system fan with your index finger and thumb and then lift the system fan out of the server Figure 114 Removing the system fan 6 Touch the static protective package that contains the new system fan to any unpainted surface on the outside of the server Then remove the new system fan from the package 7 Position the new system fan so that the system fan connector on the bottom of the new system fan is aligned with the
127. igurations e Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID level selected e Supports hot spare drives e Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See Lenovo ThinkServer Deployment Manager on page 14 and view the help system from the main interface of the program Configuring the advanced SATA or SAS hardware RAID Your server comes with an AnyRAID adapter to provide advanced SATA or SAS hardware RAID functions Note Depending on the operating system the total drive capacity of the primary RAID might be limited to 2 TB You can use the following programs or tools to configure the advanced SATA or SAS hardware RAID e MegaRAID Human Interface Infrastructure HII configuration utility This utility enables you to configure RAID independently of the operating system To display the HII configuration utility interface start the server and press the F1 key as soon as you see the logo screen to enter the Setup Utility program Then select Boot Manager gt Adapters and UEFI Drivers e MegaRAID Storage Manager program 56 ThinkServer RD550 User Guide and Hardware Maintenance Manual This program provides graphical user interface GUI for you to create and manage storage configurations in an operating system environment e Storage Command Line Tool StorCLl This is a command lin
128. igure 102 Installing the screws to secure the drive adapter and the solid state drive to the bracket 128 _ThinkServer RD550 User Guide and Hardware Maintenance Manual 9 Slide the bracket with the solid state drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 103 Installing the bracket with the solid state drive 10 Check the drive status LEDs to ensure that the solid state drive is operating correctly You might have to restart the server for the newly installed solid state drive to be recognized See Hot swap drive status LEDs on page 42 If the solid state drive is faulty reinstall or replace it until it is operating correctly 11 Save the removed dummy hard disk drive tray in case that you later remove the solid state drive and need a dummy tray to cover the drive bay What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 54 e To complete the installation go to Completing the parts replacement on page 148 Replacing a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for
129. ings jumper EB BIOS recovery jumper El Jumper cap storage Attention To set the jumpers you need to remove the server cover to access the system board Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Clear password jumper Default setting open Used to erase forgotten passwords such as the BIOS passwords To clear passwords do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the clear password jumper fl on the system board Then remove any parts and disconnect any cables that might impede your access to the jumper Chapter 3 Product overview 39 Note Do not remove the memory modules or microprocessors 5 Remove the jumper cap from the jumper cap storage E 6 Note the orientation of the jumper cap and then install the jumper cap on the clear password jumper 9 10 11 12 13 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 148 Connect the server to an ac power so
130. into the memory slots for the same microprocessor to ensure high performance The following illustration shows the memory module installation rules for servers that have only one microprocessor CPU71 installed ur QO 5 aa SS i 1 r 7 T J g 2 Figure 34 Memory module installation rules Chapter 6 Replacing hardware 67 The following illustration shows the memory module installation rules for servers that have two microprocessors CPU1 and CPU installed D _J
131. ion help and service on page 157 e Observe good housekeeping in the area where you are working Put removed covers and other parts in a safe place e f you must turn on the server while the server cover is removed ensure that no one is near the server and that no tools or other objects have been left inside the server e Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Ensure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles e Ensure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices e Back up all important data before you make changes to drives e Have a small flat blade screwdriver available Copyright Lenovo 2014 59 e You do not have to turn off the server to install or replace a hot swap redundant power supply hot swap hard disk drives hot swap solid state drives or hot plug USB devices However you must turn off the server before performing any steps that involve installing removing or replacing adapter cables or non hot swap devices or components e To view the LEDs on the system board and internal component
132. isk drives e RAID 6 block level striping with distributed parity RAID 6 uses distributed parity with two independent parity blocks per stripe and disk striping A RAID 6 virtual drive can survive the loss of any two drives without losing data A RAID 6 drive group is similar to a RAID 5 drive group Blocks of data and parity information are written across all drives The parity information is used to recover the data if one or two drives fail in the drive group RAID 6 requires a minimum number of three hard disk drives e RAID 10 a combination of RAID 0 and RAID 1 RAID 10 consists of striped data across mirrored spans A RAID 10 drive group is a spanned drive group that creates a striped set from a series of mirrored drives RAID 10 allows a maximum of eight spans You must use an even number of drives in each RAID virtual drive in the span The RAID 1 virtual drives must have the same stripe size RAID 10 provides high data throughput and complete data redundancy but uses a larger number of spans RAID 10 requires a minimum number of four hard disk drives and also requires an even number of drives for example six hard disk drives or eight hard disk drives Chapter 5 Configuring the server 55 e RAID 50 a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups RAID 50 works best with data that require
133. ith which you can diagnose and correct problems Your server has the following RAS features 10 ThinkServer RD550 User Guide and Hardware Maintenance Manual Security features Administrator password and user password to help protect unauthorized access to the server see Using passwords on page 50 ThinkServer Trusted Platform Module TPM which is a security chip to help enhance server security Note The TPM is only available in some models Remote monitoring or control by an administrator to provide protection or help Hot swap redundant power supplies to help avoid significant interruption to the operation of the system when a power supply fails An intrusion switch that informs you that the server cover is not properly installed or closed by creating an event in the system event log SEL Basic system management features Ability to store the power on self test POST hardware test results BIOS Setup Utility program The BIOS Setup Utility program helps you view the server information and configure the server in the pre operating system environment See Using the Setup Utility program on page 47 TSM also known as BMC and Intelligent Platform Management Interface IPMI 2 0 The system board platform management subsystem is based on the integrated TSM features The TSM is amanagement chip that is integrated on the system board of your server With the TSM no matter what condition the server operating system is in a
134. j z izdelkom Antes de utilizar el producto aseg rese de leer y comprender las instrucciones de seguridad multiling es del DVD de documentaci n que se proporciona con el producto Var noga med att l sa s kerhetsinstruktionerna p dokumentations DVD skivan som f ljer med produkten innan du b rjar anv nda produkten 458 FAS E m Z BU gt BR NE AE En BEN SCE DVD EY Ri S MAKE R gt Bu r n kullanmadan nce r nle birlikte g nderilen belge DVD si zerindeki ok dil i eren g venlik y nergelerini okuyup anlad n zdan emin olun lepe BUKOpnCTAHHAM LibOro MpOAYKTY YBAKHO O3HANOMTECA 3 IHCTPYKLISMN 3 TEXHIKU 6esneKN Ha p 3HNX MOBaX LO MOXHa 3Ha TN Ha DVD aucKy 3 HOKyMeHTAaLiclO B KOMMNeKTI 3 NDOAYKTOM Important For translated versions of the caution or danger statement refer to the Safety Warranty and Support Information document Ensure that you read and understand all caution and danger statements in this document before you perform the procedures Read and understand any additional safety information that is included with the server or optional device before you install remove or replace the device iv ThinkServer RD550 User Guide and Hardware Maintenance Manual Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfi
135. ktromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische 166 ThinkServer RD550 User Guide and Hardware Maintenance Manual Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten f r die sie nicht ausreichend entst rt sind nur mit besonderer Genehmigung des Bundesministers f r Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagne
136. l and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable 164 ThinkServer RD550 User Guide and Hardware Maintenance Manual within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ROHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units
137. lation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server Note A printed English version of this document is included in your server package PDF versions of other languages are provided on the documentation DVD that comes with the server 2 _ThinkServer RD550 User Guide and Hardware Maintenance Manual Documentation DVD The documentation DVD which comes with your server contains various documents for your server in Portable Document Format PDF and HyperText Markup Language HTML The documentation DVD is not bootable To view the documents on the DVD you will need a computer with a Web browser and the Adobe Reader program which is available for download at http www adobe com To start the documentation DVD insert the DVD into the optical drive The DVD is AutoPlay enabled and starts automatically in most Microsoft Windows environments If the DVD fails to start or if you are using a Linux operating system open the launch htm file located in the root directory of the DVD Note Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates Some information in the documents on the documentation DVD might change without notice after the first release of the DVD You can always obtain all the most up to date documentation for your server f
138. le J on the microprocessor retainer Then carefully press the socket cover straight down into the socket until it snaps into position Figure 128 Installing the microprocessor socket cover What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 e After a system board is replaced do the following 1 Start the Setup Utility program by pressing the F1 key and then check the BIOS and BMC version 2 Go to http Awww lenovo com drivers and follow the instructions on the Web page to download the latest version of firmware Then install the firmware to your server 3 Update the machine type model number and serial number of the system board Either you will be prompted to do this while upgrading the BIOS or you can locate the files for updating the VPD within the DOS BIOS package For some servers the VPD utility is available for download at http www lenovo com drivers Completing the parts replacement This topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must properly route the cables inside the server reinstall the server cover reconnect all the external cables and for some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attenti
139. lenovo ThinkServer RD550 User Guide and Hardware Maintenance Manual o Thinkserver Machine Types 70CV 70CW 70CX and 70CY Note Before using the information and the product it supports be sure to read and understand the following e The Read Me First that comes with your product e Safety information on page iii e Appendix A Notices on page 161 Second Edition November 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Safety information Products that are not assessed Safety inspection guide Grounding requirements Chapter 1 General information Introduction Server documentation Chapter 2 Server setup road map Chapter 3 Product overview Server package Features Specifications Software BIOS and TSM update utilities Lenovo Partner Pack for Microsoft Syete Center Operations Management Lenovo ThinkServer Deployment Manager Lenovo ThinkServer Diagnostics Lenovo ThinkServer Energy Manager Lenovo ThinkServer Operating Dr based Platform Update Tool 2 fe 35 2 Lenovo ThinkServer Power Pl ne Lenovo ThinkServer System Manager Lenovo ThinkServer System Manager Premium A Locations Machine type modei and senal Humber label Fr
140. ll any parts or reconnect any cables that you have removed What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 66 To remove a memory module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 64 a A WwW N Locate the memory slots on the system board and read the memory module installation rules See Memory module installation rules on page 66 6 Remove an
141. llow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 54 e To complete the replacement go to Completing the parts replacement on page 148 Installing or replacing the optical drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Chapter 6 Replacing hardware 131 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Mroancen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Notes e Depending on the model your s
142. lot EJ Riser card assembly 2 slot Used to install the riser card assembly DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Ethernet connector for system management RJ 45 Chapter 3 Product overview 37 Used to attach an Ethernet cable for a LAN EH USB 3 0 connectors 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices EJ ThinkServer Trusted Platform Module connector Used to connect a ThinkServer Trusted Platform Module hereinafter referred to as the TPM which is a security chip to enhance server security See Installing or removing the ThinkServer Trusted Platform Module on page 73 EEJ SD module connector Used to connect an SD module E Serial connector Used to attach a device that uses a 9 pin serial connector ThinkServer System Manager Premium module connector Used to connect a ThinkServer System Manager Premium module to enable advanced remote management functions on your server EZ Redundant power supply connector 2 EJ Redundant power supply connector 1 Used to connect a redundant power supply EJ RAID upgrade key connector Used to connect a ThinkServer RAID 110i upgrade key EJ Intrusion switch connector Used to connect to an intrusion switch
143. lt obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2014 161 Trademarks Lenovo the Lenovo logo ThinkServer and the ThinkServer logo are trademarks of Lenovo in the United States other countries or both Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Internet Explorer Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds Other company prod
144. mation on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the SD module and follow those instructions in addition to the instructions in this topic To remove the SD module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 a A WwW N Locate the SD module See Server components on page 25 84 ThinkServer RD550 User Guide and Hardware Maintenance Manual 6 Press the release latch J downward and lift the SD module straight up and off the system board Note Carefully handle the SD module by its edges Figure 50 Removing the SD module 7 Push the SD card inward a little until you hear a click Then release it The SD card ejects Gently slide the card out of the card slot 8 If you are instructed to return the old SD module follow all packaging instructions and use any packaging materials that are suppl
145. moving or replacing Hardware Removing and reinstalling the rack handles Removing and reinstalling the un shroud ehe Ga ce Ar Installing or removing a memory meal Installing or removing the ThinkServer oe Manager Premium module Installing or removing the ThinkServer Trusted Platform Module Installing or removing the RAID 110i baden key Installing or removing the tanva ThinkServer RAID 510i upgrade key Installing or removing the flash mod le Installing or removing the SD module Installing or eee the M 2 oa module Installing or removing the AnyFabric sdapter 47 47 47 47 47 50 50 51 52 52 52 53 54 54 56 56 57 59 59 59 60 60 61 61 61 62 63 64 66 71 73 76 78 80 83 85 89 Installing or removing the ThinkServer RAID Super Capacitor Module Installing or removing a PCle card Ethernet card RAID card interposer card and other supported types of PCle cards Installing or removing the rear backplsr teage kit ode aul a 4 Replacing the rear DAAE i Replacing the AnyRAID adapter Installing or removing the intrusion switch Installing or replacing a heat sink Installing or replacing the microprocessor Installing or replacing a a redundant power supply Installing or Bang a hot swap hard disk drive Installing or replacing a 2 5 pee Solid state drive Installing or ebkediag the optical drive Replacing the hot swap hard disk drive ba
146. n or help system for the operating system 46 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 5 Configuring the server This chapter provides the following information to help you configure the server e Using the Setup Utility program on page 47 e Configuring RAID on page 54 e Updating the firmware on page 57 Using the Setup Utility program This topic provides information about using the Setup Utility program The Setup Utility program is part of the server firmware You can use the Setup Utility program to view and change the configuration settings of your server regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program This topic provides instructions on how to start the Setup Utility program To start the Setup Utility program do the following 1 Connect the server to an ac power source and press the power switch on the front panel to turn on the server See Turning on the server on page 45 2 Press the F1 key as soon as you see the logo screen Then wait for several seconds and the Setup Utility program opens If you have set a password type the correct password to enter the Setup Utility program For password information see Using passwords on page 50 Viewing information in the Setup Utility program The Setup Utility program
147. n send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The resu
148. n the Lenovo ThinkServer RAID 720ix AnyRAID Adapter if one is installed See AnyRAID adapter and Host Bus Adapter on page 28 e The signal cable connector on the backplane for 3 5 inch drives if your server has one of the following AnyRAID adapter installed Lenovo ThinkServer RAID 110i AnyRAID Adapter Lenovo ThinkServer RAID 510i AnyRAID Adapter Lenovo ThinkServer RAID 720i AnyRAID Adapter See Backplane for 3 5 inch drives on page 33 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the M 2 storage module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Chapter 6 Replacing hardware 87 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the M 2 storage module and follow those instructions in addition to the instructions in this topic To remove the M 2 storage module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removin
149. nd no matter if the server is on or off as long as the server is connected to network and an ac power source the interaction with the TSM controlled servers can be achieved through system network The user can obtain the server hardware health information and system event log SEL and is able to conduct the operations including turning on or off the server restarting the server and so on This part of server management is independent of the operating system and is called out of band management The system board platform management subsystem consists of the integrated TSM communication buses sensors the BIOS and server management firmware It is responsible for error reporting system power control thermal monitoring system fan control and other management features The TSM provides system management and monitoring features based on the IPMI 2 0 specification IPMI helps lower the overall costs of server management You can find more information about IPMI 2 0 from the Web site of Intel The TSM also supports some non IPMI features such as the Dynamic Host Configuration Protocol DHCP and the Platform Environment Control Interface PECI to provide more system management functions You can find the default user name password and other information for the TSM in the ThinkServer System Manager User Guide which is available for download at http www lenovo com UserManuals Hot swap feature Your server supports hot swap storage drives
150. ndent physical hard disk drives are set up to use RAID technology they are in a RAID array This array distributes data across multiple hard disk drives but the array appears to the host server as one single storage unit Creating and using RAID arrays provides high performance such as the expedited I O performance because several drives can be accessed simultaneously 54 ThinkServer RD550 User Guide and Hardware Maintenance Manual RAID drive groups also improve data storage reliability and fault tolerance compared with single drive storage systems Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives The following list describes some of the most commonly used RAID levels e RAID 0 block level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0 RAID O uses striping to provide high data throughput especially for large files in an environment that does not require fault tolerance RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance Any drive failure destroys the array and the likelihood of failure increases with more drives in the array RAID 0 does not implement error checking so any error is uncorrectable More drives in the array means higher bandwidth but greater risk of data loss RAID 0 requires a minimum number of two hard disk drives e RAID 1 mirroring without parity or st
151. ngs 9 10 11 12 jumper Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 148 Connect the server to an ac power source and wait for several minutes Then turn on the server The BIOS settings turn into the factory default settings Repeat step 1 through step 3 Move the jumper cap back to the jumper cap storage Ey Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 148 Connect the server to an ac power source and turn on the server E BIOS recovery jumper Default setting open Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly To recover the BIOS see Recovering from a BIOS update failure on page 53 40 ThinkServer RD550 User Guide and Hardware Maintenance Manual E Jumper cap storage Used to store the jumper cap A jumper cap is encased on the pins by default System fan fault LEDs The following illustration shows the system fan fault LEDs on the system board
152. ning on and turning off the server This chapter provides information about turning on and turning off the server Turning on the server The server can be turned on in one of the following ways e After you finish unpacking and setting up the server connect it to an ac power source Press the power button on the front panel to turn on the server See Front panel on page 19 The server needs about 30 seconds for the ThinkServer System Manager TSM also known as BMC to initialize whenever you connect the server to an ac power source If you press the power button on the front panel during this period the server will not start immediately it will start after the TSM initialization finishes e When the Wake on LAN feature is enabled on the server that is connected to an ac power source and a LAN a network administrator can remotely turn on or wake up the server from a management console using remote network management software e You also can use the related TSM feature to remotely turn on the server through the management LAN Turning off the server CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 1 O m The server can be turned off in one of the
153. nother computer for reference Note Use any documentation that comes with the flash module and follow those instructions in addition to the instructions in this topic If the AnyRAID adapter in your server has a flash module installed do the following when you want to remove the flash module 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the AnyRAID adapter See Server components on page 25 Remove any parts or disconnect any cables that might impede your operation oa KR WwW DY Touch the static protective package that contains the flash module to any unpainted surface on the outside of the server Then take the flash module out of the package 7 Press the two release tabs fl and grasp the flash module by its edge at the same time Then lift the flash module straight up and off the AnyRAID adapter If necessary you can remove the AnyRAID adapter first before removing the flash module Then reinstall the AnyRAID adapter See Replacing the AnyRAID adapter on page 103 Figure 48 Removing the flash module 8 Reinstall any parts or reconnect any cables that you have remo
154. ns Chapter 6 Replacing hardware 113 10 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches on it with the tabs E in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle J on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner J of the microprocessor socket Figure 81 Installing the microprocessor 11 Remove the plastic microprocessor socket cover Store the microprocessor socket cover in case that you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not remove the socket cover until you install a microprocessor into the socket If you remove the microprocessor install the socket cover or a new microprocessor immediately Figure 82 Removing the microprocessor socket cover 114 _ThinkServer RD550 User Guide and Hardware Maintenance Manual 12 Close the microprocessor retainer Then close the small handle ff first and then close the small handle H to lock the retainer into position and secure the new microprocessor in the socket Note There are two marks on the microprocessor retainer Open the small handle marked with m first and then open the other small handle marked with m Always follow the corre
155. nstructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or replacing a heat sink Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 108 ThinkServer RD550 User Guide and Hardware Maintenance Manual CAUTION AA The heat sink might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover Note Use any documentation that comes with the heat sink and follow those instructions in addition to the instructions in this topic To install or replace a heat sink do the following 1 a A WwW N Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the cooling shroud See Removing an
156. nsure that the disc is in the optical drive with the shiny side facing down Ensure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using the product Restart the disc player program 5 Restart the server 6 Run any optical drive diagnostic programs if you have 7 Reinstall the optical drive and reconnect cables Replace the signal cable for the optical drive 9 Replace the optical drive Storage drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 151 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 157 Notes e lf you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Replacing hardware on page 59 Chapter 7 Troubleshooting and diagnostics 153 e The status LEDs on each hot swap hard disk drive help you easily identify a problem See Hot swap drive status LEDs on page 42 BEE gt BEE EEE A newly installed hot swap hard disk drive is not Ensure that the drive is installed into the
157. numeric character e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Besides the alphabetic characters a z and numeric characters 0 9 the server also supports characters typed using special keys on the keyboard for a password Refer to the help message on the screen when setting a password to determine the valid special characters Setting changing or deleting a password To set change or delete a password in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the System Security menu select Administrator Password to set an administrator password or select User Password to set a user password 3 See Password considerations on page 50 Then follow the instructions on the screen to set or change a password 4 If you want to delete a password type your current password Press Enter when you are prompted to type a new password Then press Enter to confirm the new password The previous password will be cleared Note For security reasons it is recommended that you always set a password for your server 5 Press F10 to save settings and exit the Setup Utility program If you have forgotten the password you can use the clear password jumper on the system board to erase the password See System board jumpers on page 39 Then set a new password fo
158. ocessors might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the system board do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the cooling shroud See Removing the cooling shroud on page 64 Remove the system fans See Replacing a system fan on page 136 Record the component locations cable connections and cable routing in the server Remove the two riser card assemblies See Replacing the riser card assembly on page 139 Remove the rear backplane cage kit See Removing the rear backplane cage kit on page 100 Remove the AnyFabric adapter if one is installed See Removing the AnyFabric adapter on page 91 Remove all memory modules See Removing a memory module on page 70 oo O AON DOA FW DY ot Remove
159. ollowing menus e System Information menu on page 48 e Advanced Settings menu on page 48 e System Security menu on page 49 e TSM Settings menu on page 49 e Boot Manager menu on page 49 e Save amp Exit menu on page 49 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS update utility to update the BIOS See Updating or recovering the BIOS on page 53 If the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly the BIOS will recover to the previous version automatically The recovery process lasts about 20 minutes You also can use the BIOS recovery jumper to recover from a BIOS update failure See System board jumpers on page 39 System Information menu After entering the Setup Utility program you can see the System Information menu which lists basic information about the BIOS microprocessor type memory system date and time and so on To set the system date and time on the System Information menu see Setting the system date and time on page 50 Advanced Settings menu You can view or change various server component settings on the Advanced Settings menu in the Setup Utility program The Advanced Settings menu contains various configuration submenus and items On each submenu press Enter to show selectable options and select a desired option by using the up and down arrow keys o
160. on Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 This topic provides instructions on how to reinstall the server cover and reconnect cables to your server Attention For proper cooling and airflow reinstall the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic 148 ThinkServer RD550 User Guide and Hardware Maintenance Manual To reinstall the server cover and reconnect cables to your server do the following 1 2 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the cooling shroud and the server cover If you have removed the cooling shroud reinstall it See Removing and reinstalling the cooling shroud on page 64 Ensure that the cover latch is in the open position Lower
161. on page 61 Remove the server cover See Removing the server cover on page 61 Remove the riser card assembly 2 See Replacing the riser card assembly on page 139 On the system board locate the three plastic pins for securing the M 2 storage module Touch the static protective package that contains the M 2 storage module to any unpainted surface on the outside of the server Then take the M 2 storage module out of the package Note Carefully handle the M 2 storage module by its edges Install the M 2 storage drive into the drive slot on the M 2 storage module Then install the screw to secure the M 2 storage drive Figure 51 Installing the M 2 storage drive ThinkServer RD550 User Guide and Hardware Maintenance Manual 8 Position the M 2 storage module on the system board so that the three plastic pins pass through the corresponding holes in the M 2 storage module Then press the M 2 storage module downward until it is secured by the latches E 4 Figure 52 Installing the M 2 storage module 9 Connect the 6 pin signal cable of the M 2 storage module to the rear backplane signal connector on the system board Then connect the SATA signal cable of the M 2 storage module to one of the following connectors e The SATA connector 1 ports 4 7 on the system board if your server has no backplane and AnyRAID adapter installed See System board components on page 35 e The SATA connector o
162. onnect any cables from the riser card assembly or completely remove the riser card assembly 142 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Remove the old coin cell battery Figure 122 Removing the coin cell battery 6 Install anew coin cell battery Figure 123 Installing the coin cell battery 7 If you have lifted up the riser card assembly reinstall it into the chassis See Replacing the riser card assembly on page 139 8 Dispose of the old coin cell battery as required by local ordinances or regulations What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Note After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 47 For service technician only replacing the system board Attention This procedure must be performed only by trained service personnel of Lenovo Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 CAUTION Hazardous moving parts Keep fingers and other body parts away Chapter 6 Replacing hardware 143 CAUTION AA The heat sinks and micropr
163. ont view of es server Front panel Rear view of the server Server components AnyRAID adapter and Host Bus Adapter Hot swap drive backplane System board components System board jumpers System fan fault LEDs Hot swap drive status LEDs Power supply status LEDs Connecting cables Chapter 4 Turning on and turning off the server Turning on the server Turning off the server Copyright Lenovo 2014 sN A N 12 13 13 14 14 15 15 15 15 15 16 16 16 17 19 21 25 28 32 35 39 41 42 43 43 45 45 45 Chapter 5 Configuring the server Using the Setup Utility program Starting the Setup Utility program Viewing information in the PPRP Utility program eS Setup Utility program interac Setting the system date and time Using passwords Selecting a startup device Configuring the TPM function Setting an Ethernet connector for system management Exiting the Setup Utility program Updating or recovering the BIOS Configuring RAID About RAID Configuring RAID using the T ThinkServer Deployment Manager program Configuring the advanced SATA or SAS hardware RAID Updating the firmware Chapter 6 Bene hardware Guidelines Precautions Fr Handling static sensitive devices System reliability guidelines bx Working inside the server with the power on Removing or extending the server from the rack cabinet re Removing the server cover Installing re
164. opic To replace the microprocessor do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 64 Remove the heat sink See Installing or replacing a heat sink on page 108 Locate the microprocessor socket Open the small handle f first by gently pressing down the handle a little bit and then pushing the handle inward to release it from the secured position Then open the other small handle jin the same way on rR Ww DY Note There are two marks on the microprocessor retainer Open the small handle marked with m first and then open the other small handle marked with Always follow the correct sequence when you open the small handles Figure 84 Opening the handles 116 ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Gently press the microprocessor retainer as shown to open it Ensure that the small handles and the microprocessor retainer are in the fully open position Figure 85 Opening the microprocessor retainer 8 Touch only the edges of the micr
165. oprocessor and carefully lift it straight up and out of the microprocessor socket Place the old microprocessor on a static protective surface Notes a Do not touch the gold contacts on the bottom of the microprocessor b Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 86 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package Chapter 6 Replacing hardware 117 10 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 87 Do not touch the pins 11 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches J on it with the tabs Jin the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle J on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner J of the microprocessor socket Figure 88 Installing the microprocessor 118 ThinkServer
166. or Module protects the cache memory on the installed ThinkServer RAID Adapter You can purchase a ThinkServer RAID Super Capacitor Module from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the ThinkServer RAID Super Capacitor Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 92 ThinkServer RD550 User Guide and Hardware Maintenance Manual Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e You can install two ThinkServer RAID Super Capacitor Modules in your server e Use any documentation that comes with the ThinkServer RAID Super Capacitor Module and follow those instructions in addition to the instructions in this topic To install the ThinkServer RAID Super Capacitor Module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server N Prepare your server See Removing or extending the server from the rack cabinet on page 61 wo Remove the server cover See Removing the server cover on page 61 4 Touch the static protective package that contains the
167. oss statement Export classification notice Electronic emission notices Federal Communications N FCC Statement Eurasian compliance mark Brazil regulatory notice Recycling information for Brazil ENERGY STAR model information Index ii ThinkServer RD550 User Guide and Hardware Maintenance Manual 153 154 155 157 157 157 157 157 158 158 158 159 159 161 162 162 162 162 163 163 164 164 165 165 165 165 165 167 167 167 168 169 Safety information Note Before using the product be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product odd Aa gig clgagdig aM baaria GLY Li Bel 8 Cpe SL ill plas J ill ee tt Gl HES DVD uai Gf aliy Antes de usar o produto leia e entenda as instru es de seguran a multilingues no DVD de documenta o que o acompanha Mpegn na usnon3BaTe TosN MPOAYKT 3afbsKUTeENHO MPO4ETETE U BHUKHETE B MHOTOESN4HNMTE VUHCTPYKLMN 3a 6e3onacHocT B DVD AaucKa c JOKyMeHTauus KOTO Ce NDeAOCTAaBA C NpoAyKTa Prije upotrebe ovog proizvoda obavezno pro itajte vi ejezi ne sigurnosne upute koje se nalaze na DVD u s dokumentacijom koji dobivate uz proizvod P ed pou it m produktu je t eba si p e st a porozum t bezpe nostn m pokyn m uveden m na disku DVD s dokumentac kter je dod v n s produktem F r du bruger produktet skal du s rge for at l se og forst de sikkerheds
168. ou begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 inch hot swap hard disk drives For other models the replacement procedure is similar e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the solid state drive and follow those instructions in addition to the instructions in this topic Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you have a 3 5 inch to 2 5 inch drive adapter and a 3 5 inch drive bracket available before the installation To install a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay do the following 1 Locate the appropriate hard disk drive bay See Front view of the server on page 17 2 Press the release button J to open the handle of the dummy hard disk drive tray
169. ou use and maintain the server Meanwhile your server comes with the Lenovo ThinkServer Deployment Manager program that provides a convenient solution for configuring the server and installing an operating system The Lenovo Limited Warranty LLW contains the warranty terms that apply to the product you purchased from Lenovo Read the LLW on the documentation DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http Awww lenovo com warranty Ilw_01 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative To obtain the most up to date information about the server go to http www lenovo com thinkserver Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support Copyright Lenovo 2014 1 Record
170. overed or occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays When you install drives follow the order of the drive bay numbers Front view of server models with 2 5 inch drives EESTI SITET SE TSE TET ESTEE TET TE TET BE D o D w BEN Ba B Bae ea BBD w w Figure 4 Front view of server models with 2 5 inch drives Front panel H Pull out information card EJ Rack handle right ES 2 5 inch drive bays 0 11 EA Rack hardie en ES O O OO El Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 19 H Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 16 18 _ThinkServer RD550 User Guide and Hardware Maintenance Manual EJ Rack handle right H Rack handle left If your server is installed in a rack cabinet you can use the rack handles to slide the server out of
171. pic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 157 Notes e If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Replacing hardware on page 59 e Ifan action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician 152 _ThinkServer RD550 User Guide and Hardware Maintenance Manual en The optical drive is not recognized 1 Ensure that e The related cables and connectors are not damaged and the connector pins are not bent The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 47 All cables and jumpers if any are installed correctly The correct device driver is installed for the optical drive Run any optical drive diagnostic programs if you have Reinstall the optical drive and reconnect cables Replace the signal cable for the optical drive Replace the power cable for the optical drive Replace the power cable for the backplane Replace the optical drive Replace the backplane Trained service technician only Replace the system board A disc is not working correctly E
172. ping What to do next e To work with another piece of hardware go to the appropriate section Chapter 6 Replacing hardware 119 e To complete the replacement go to Completing the parts replacement on page 148 Installing or replacing a hot swap redundant power supply Depending on the model your server might come with one or two hot swap redundant power supplies When the server is populated with two hot swap redundant power supplies the server can withstand a power loss from either power supply This helps you avoid significant interruption to the operation of the server when a power supply fails You can replace the failing hot swap redundant power supply without turning off the server Some server models come with only one power supply You can purchase a hot swap redundant power supply from the Lenovo Web site at http lenovoquickpick com usa home thinkserver rack and tower server CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Notes e To maintain the EMI integrity and cooling of the server install a new power supply as soon as you remove the
173. placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package e Do not place the part on the server cover or other metal surface e Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity System reliability guidelines To help ensure proper cooling and system reliability strictly follow these guidelines e Each of the drive bays has a drive or a dummy tray installed or there is an electromagnetic interface EMI protective panel or EMI shield installed to protect the drive cage e f the server supports hot swap redundant power supplies each of the power supply bay has a redundant power supply installed or one bay has a redundant power supply installed while the other bay is covered by a shield e Leave adequate space around the server to ensure that the server cooling system works well Leave approximately 50 mm 2 inches of open space around the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow install the server cover before you turn on the server Operating the server with the server cover removed might damage server components e Properly route the cables For some options such as PCI cards follow the cabling instructions that come with
174. pter 3 Product overview 25 The following illustration shows the components of server models with 3 5 inch drives El One or two hot swap redundant power supplies J Secure digital SD module available on some models EJ DIMMs vary by model E System board i AnyRAID adapter EJ Rack handle right EJ ThinkServer RAID Super Capacitor Module 3 5 inch drive area available on some models Rack handle left FEA Slim optical drive available on some models System fans Heat sink s with microprocessor s underneath Rear backplane cage assembly available on EIJ AnyFabric adapter 1 available on some models some models Riser card assembly 1 Riser card assembly 2 26 ThinkServer RD550 User Guide and Hardware Maintenance Manual The following illustration shows the components of server models with 2 5 inch drives S ES f j D i itt aa gt ig SI a 3 itd y ce i Z Figure 13 Components of server models with 2 5 inch drives EJ One or two hot swap redundant power supplies JSD module available on some models EJ DIMMs installed memory modules vary by E System board model E Cooling shroud J AnyRAID adapter Front backplane for 2 5 inch drives E ThinkServer RAID Super Capacitor Module available on some models EZ Right rack handle 2 5 inch drive area Left rack handle System fans EER Heat sink s with microprocessor s underneath QJ AnyFabric adapter 2 available on some mo
175. r Chapter 3 Product overview 21 The following illustration shows the connectors and components on the rear of your server The rear view of the server varies by model AE y E Ethernet connector for system management RJ 45 Hot swap redundant power supply 2 available on some models Ed PCle slots Used to attach an Ethernet card or any other supported PCle card Physical link width Negotiable link width x16 x16 x8 x4 x2 x1 x8 x8 x4 x2 x1 H Rear 2 5 inch drive bays Used to install up to two 2 5 inch drives EI AnyFabric slot 2 Used to install an AnyFabric adapter also called mezzanine adapter EJ DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector EJ Ethernet connector for system management RJ 45 22 ThinkServer RD550 User Guide and Hardware Maintenance Manual Used to attach an Ethernet cable for a LAN The Ethernet connector has two status LEDs to help you identify the Ethernet connectivity activity and connection speed come The connection speed is 1000 Mbps i USB 3 0 connectors
176. r Deployment Manager program features 14 Lenovo ThinkServer Energy Manager software 15 Lenovo ThinkServer Power Planner software 15 Lenovo ThinkServer System Manager software 15 Lenovo ThinkServer System Manager Premium software 16 locations 16 M 2 storage module installing 85 removing 87 machine type and model label locations 16 memory features 7 memory module installation rules 66 installing 68 removing 70 memory module installation guidelines 66 microprocessor features 7 installing 111 replacing 115 N Network status LED 19 O optical drive installing or replacing 131 option completing the replacement 148 P particulate contamination 164 170 ThinkServer RD550 User Guide and Hardware Maintenance Manual parts replacement completing 148 password considerations 50 setting changing deleting 51 Setup Utility program 50 power status LED 20 power supply features 8 power supply status LED 43 power supply status LEDs locations 43 precautions guidelines 59 R RAID configuring 54 introduction 54 RAID 110i key installing 76 removing 77 RAID 510i key installing 78 removing 79 rear backplane replacing 101 rear backplane for up to two 2 5 inch drives locations 35 rear backplane cage kit installing 98 removing 100 Rear view AnyFabric slot 22 rear view of the server locations 21 recovering the BIOS 53 reinstalling cooling shroud 65 reliability availability and serviceability
177. r the server Selecting a startup device If your server does not start up from a desired device such as the disc or storage drive as expected do one of the following to select the startup device you want Note Not all discs storage drives or other removable devices are bootable e To select a temporary startup device do the following Note Selecting a startup device using the following method does not permanently change the startup sequence 1 Turn on or restart your server 2 When you see the logo screen press F11 if your server is connected to a network and you want to start up the server from the network Otherwise press F12 to display the boot menu The boot device selection window opens 3 In the boot device selection window use the up and down arrow keys on the keyboard to switch between the selections Press Enter to select the device of your choice Then the server will start up from the selected device e To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the Boot Sequence submenu under the Boot Manager menu follow the instructions on the screen to set the startup device for Boot Option 1 to Boot Option 5 depending on your needs You also can set the boot priority for various devices See Boot Manager menu on page 49 Chapter 5 Configuring the server 51 3 Press F10
178. r type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured The Advanced Settings menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen e Processor Settings View information about the installed microprocessors and set microprocessor configuration parameters e Memory Settings View information about the installed memory modules and set memory configuration parameters e Advanced Power Settings View and set power and performance parameters e PCI PCIE Settings View and set PCI or PCle configuration parameters e SATA Settings Set onboard SATA parameters e USB Settings View and set USB configuration parameters such as enabling or disabling USB devices e Serial Settings View and set configuration parameters for the serial connector e Wakeup Settings View and configure the wakeup timing and set the power state after a power failure e Miscellaneous Settings View and configure some miscellaneous items such as the NumLock key on the keyboard and the boot status code 48 ThinkServer RD550 User Guide and Hardware Maintenance Manual System Security menu You can set passwords and configure the TPM function on the System Security menu in the Setup Utility program For
179. re installed to protect users and service technicians from injury This guide addresses only those items You should use good judgment to identify potential safety hazards due to attachment of non ThinkServer features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged Cathode Ray Tube CRT monitor or a bulging capacitor e Mechanical hazards such as loose or missing hardware To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cords disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the server Disconnect the power cords 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground b The power cord should be the authorized type specified for your server Go to http www lenovo com serviceparts lookup c Insulation must not be
180. rear of the server Ensure that e The new system board is engaged by the mounting stud on the chassis e The rear connectors on the new system board are inserted into the corresponding holes in the rear panel Figure 125 Installing the system board 21 Remove the microprocessors from the old system board and install them on the new system board See Installing or replacing the microprocessor on page 111 Note Do not drop anything onto the microprocessor socket on the old system board while it is exposed The socket pins must be kept as clean as possible 22 Use a cleaning pad to wipe the thermal grease from the heat sinks and the top of the microprocessors Dispose of the cleaning pad after all of the thermal grease is removed 23 Use one of the following methods to apply appropriate amount of thermal grease to the top of the microprocessors in the shape of a cross or a circle as shown Using too much or too less thermal grease can cause a thermal problem due to imperfect contact with the components Notes e Do not touch the thermal grease e Keep the thermal grease off the system board ON Foes ON LX e laoa N EN Figure 126 Applying the thermal grease to the top of the microprocessor 146 ThinkServer RD550 User Guide and Hardware Maintenance Manual 24 Install the heat sinks on the new system board See Installing or replacing a heat sink on page
181. reference To replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay do the following 1 Locate the appropriate hard disk drive bay See Front view of the server on page 17 2 Press the release button J to open the handle of the 3 5 inch drive bracket Figure 104 Opening the handle of the 3 5 inch drive bracket Chapter 6 Replacing hardware 129 3 Pull the handle and carefully slide the bracket with the solid state drive out of the front of the chassis Figure 105 Removing the bracket with the solid state drive 4 Remove the five screws that secure the solid state drive and the 3 5 inch to 2 5 inch drive adapter Then remove the drive adapter with the solid state drive from the bracket Figure 106 Removing the screws that secure the solid state drive and the drive adapter 130 ThinkServer RD550 User Guide and Hardware Maintenance Manual 5 Remove the two screws that secure the solid state drive Figure 107 Removing the screws that secure the solid state drive 6 Lift the solid state drive up to remove it from the drive adapter Figure 108 Removing the solid state drive from the drive adapter 7 Install anew solid state drive See Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 126 8 If you are instructed to return the old solid state drive fo
182. riping RAID 1 uses mirroring so that data written to one drive is simultaneously written to another drive This is good for small databases or other applications that require small capacity but complete data redundancy RAID 1 provides fault tolerance from disk errors or failures and continues to operate as long as at least one drive in the mirrored set is functioning With appropriate operating system support there can be increased read performance and only a minimal write performance reduction RAID 1 requires a minimum number of two hard disk drives e RAID 5 block level striping with distributed parity RAID 5 uses disk striping and parity data across all drives distributed parity to provide high data throughput especially for small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the distributed parity so that the drive failure is masked from the end user The array will have data loss in the event of a second drive failure and is vulnerable until the data that was on the failing drive is rebuilt onto a replacement drive A single drive failure in the set will result in reduced performance of the entire set until the failing drive has been replaced and rebuilt RAID 5 requires a minimum number of three hard d
183. roblems perform some diagnostic tests and collect system information Examples of the system information include basic operating system information hardware information SEL RAID log and so on Depending on the model your server might come with one of the following diagnostic programs e Lenovo ThinkServer Diagnostics Linux Edition e Lenovo ThinkServer Diagnostics Standalone Edition e Lenovo ThinkServer Diagnostics Windows Edition For detailed information about using the Lenovo ThinkServer Diagnostics program refer to the help system for the program Lenovo ThinkServer Energy Manager The Lenovo ThinkServer Energy Manager is a tool for data center power management It monitors the power and temperature at the device level and the group level By monitoring and analyzing power and temperature information Energy Manager helps you to increase power efficiency and improve business continuity For information about using Energy Manager refer to the help system of the program Lenovo ThinkServer Operating System based Platform Update Tool The Lenovo ThinkServer Operating System based Platform Update Tool is used to update the firmware in the operating system for your server For detailed information about using the program refer to the help system of the program Lenovo ThinkServer Power Planner The Lenovo ThinkServer Power Planner program provides information about data maintenance power consumption electric current calculations and
184. rograms and component locations This chapter contains the following items e Server package on page 7 e Features on page 7 e Specifications on page 12 e Software on page 13 e Locations on page 16 Server package The server package includes the following items e Server e Rail kit available on some models e Cable management arm or cable management bar available on some models e Slim optical drive available on some models e Material box including items such as power cords printed documentation and a documentation DVD Features This topic provides general information about the server features for various models Depending on your specific model some features might vary or unavailable For information about your specific model use the Setup Utility program See Viewing information in the Setup Utility program on page 47 You also can refer to the Product Specifications Reference document for ThinkServer products at http www lenovo com psref Microprocessor One or two Intel Xeon microprocessors internal cache size varies by model Memory Your server has 24 memory slots For more information see Memory module installation rules on page 66 Copyright Lenovo 2014 7 Power supply e One or two 550 watt hot swap redundant power supplies Universal input and compliant with 80 PLUS Platinum e One or two 750 watt hot swap redundant power supplies Universal inp
185. rom the Lenovo Web site at http www lenovo com UserManuals The following documents are on the documentation DVD that comes with your server e Safety Warranty and Support Information This is a multilingual document that includes all the safety statements for your product in more than 30 languages Be sure to read and understand all the safety statements before using the product This document also includes the Lenovo warranty statement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center e Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement e User Guide and Hardware Maintenance Manual This document provides detailed information to help you get familiar with your server and help you use configure and maintain your server e Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server e ThinkServer System Manager User Guide This document provides information about server remote management This document is in English only You might find this document on the documentation DVD that comes with your server If not download it from the Lenovo Web site at http www lenovo com UserManuals Note To obtain advanced remote management functions install a ThinkServer System Manager Premium TSM Premium
186. roprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities Chapter 6 Replacing hardware 111 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference CAUTION AA The heat sinks and microprocessors might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover Notes e Ensure that you install the correct type of microprocessor option your server supports See Features on page 7 When two microprocessors are installed both must have the same core voltage and core speed e Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic e Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To install the second microprocessor do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Remove the cooling shroud See Removing and reinstalling the cooling shroud on p
187. rver RAID Super Capacitor Module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Disconnect the cable of the ThinkServer RAID Super Capacitor Module from the RAID card Gently lift the plastic tab Jj that secures the ThinkServer RAID Super Capacitor Module Then slide the ThinkServer RAID Super Capacitor Module as shown to completely remove it from the chassis Figure 59 Removing the ThinkServer RAID Super Capacitor Module 6 If you are instructed to return the old ThinkServer RAID Super Capacitor Module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing a PCle card Ethernet card RAID card interposer card and other supported types of PCle cards This topic provides instructions on how to install or remove a PCle card such as an Ethernet card a RAID card an interposer card or any other supported PCle cards Note The
188. s high reliability high request rates high data transfers and medium to large capacity Note Having virtual drives of different RAID levels such as RAID 0 and RAID 5 in the same drive group is not allowed For example if an existing RAID 5 virtual drive is created out of partial space in an array the next virtual drive in the array has to be RAID 5 only RAID 50 requires a minimum number of six hard disk drives e RAID 60 a combination of RAID 0 and RAID 6 RAID 60 uses distributed parity with two independent parity blocks per stripe in each RAID set and disk striping A RAID 60 virtual drive can survive the loss of two drives in each of the RAID 6 sets without losing data RAID 60 works best with data that requires high reliability high request rates high data transfers and medium to large capacity RAID 60 requires a minimum number of six hard disk drives For detailed information about RAID refer to Introduction to RAID in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Configuring RAID using the Lenovo ThinkServer Deployment Manager program Deployment Manager simplifies the process of configuring supported RAID The help system for the program can be accessed directly from the program interface Deployment Manager has the following features for RAID configuration e For use with all supported RAID controllers e Automatically detects hardware and lists all supported RAID conf
189. s leave the server connected to power e When you are finished working on the server reinstall all safety shields guards labels and ground wires Handling static sensitive devices Attention Do not open the static protective package that contains the new part until the defective part has been removed from the server and you are ready to install the new part Static electricity although harmless to you can seriously damage server components and parts When you handle server parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e The use of a grounding system is recommended For example it is recommended to wear an electrostatic discharge ESD wrist strap if one is available Ensure that you work in an ESD safe area e Always carefully handle the parts and other components Such as PCI cards memory modules system boards and microprocessors by edges or frame Do not touch solder joints pins or exposed circuitry e Do not leave the device where others can handle and possibly damage the device e Before you replace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body e Remove the new part from the static protective package and directly install it in the server without
190. s and updates To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and services to help you buy use upgrade and maintain your server You also can do the following by visiting the ThinkServer Web site at http www lenovo com thinkserver e Shop for servers as well as upgrades and accessories for your server e Purchase additional services and software e Purchase upgrades and extended hardware repair services e Access the Lenovo Limited Warranty LLW e Access the online manuals for your products e Access troubleshooting and support information for your server model and other supported products e Download the latest device drivers and software updates for your server model e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software Copyright Lenovo 2014 157 Diagnosti
191. s topic To install the flash module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the AnyRAID adapter See Server components on page 25 Remove any parts or disconnect any cables that might impede your operation on fk WwW DY Locate the connector for the flash module on the AnyRAID adapter Then lower the flash module straight down until it is securely seated If necessary remove the AnyRAID adapter first for easier operation Then reinstall the AnyRAID adapter See Replacing the AnyRAID adapter on page 103 J Figure 47 Installing the flash module What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Chapter 6 Replacing hardware 81 Removing the flash module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on a
192. signal connector Used to connect to the rear backplane signal connector on the system board System board components The following illustration shows the component locations on the system board Chapter 3 Product overview 35 DARATAN ou S a EH en ar ea Bis Eo oa p al E fs m En pe eu En Alle EI oT 126 Figure 24 System board components USB 3 0 connectors 2 Fad AnyFabric connector 1 EEX Serial connector EZ ThinkServer System Manager Premium module connector EEJ Microprocessor 2 socket EER RAID upgrade key connector System fan 8 connector BJ System fan 7 connector E System fan 5 connector EEE Front backplane power connector EH CPU1 memory slots 6 Microprocessor 1 socket EZ System fan 1 connector E Rear backplane power connector EA SATA connector optical drive IH SATA connector 0 ports 0 3 Ethernet connector for system management RJ 45 HJ Riser card assembly 2 slot E Power supply connector 2 EZ Power supply connector 1 EQ Intrusion switch connector EJ CPU2 memory slots 6 Ea
193. site go to http www lenovo com drivers and follow the instructions on the Web page to find and download the device drivers you need Refer to the following information resources to update the server configuration e To update the BIOS configuration see Using the Setup Utility program on page 47 e To update the RAID configuration see Configuring RAID on page 54 e To use the Lenovo ThinkServer Deployment Manager program see Lenovo ThinkServer Deployment Manager on page 14 e To update your system firmware see Updating the firmware on page 57 150 ThinkServer RD550 User Guide and Hardware Maintenance Manual Chapter 7 Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Chapter 8 Getting information help and service on page 157 for additional troubleshooting resources Troubleshooting procedure Use the following information as a general procedure for diagnosing and troubleshooting problems you experience with your server 1 Verify that the power cords and the cables for all attached devices are connected correctly and securely 2 Verify that the server and all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify th
194. so on The program helps you conveniently manage servers and devices to increase the deployment efficiency significantly For detailed information about using the Lenovo ThinkServer Power Planner program refer to the help system of the program Lenovo ThinkServer System Manager The Lenovo ThinkServer System Manager TSM is a management solution that provides comprehensive and secure management features These features enable you to manage your servers remotely using a one to one or one to many method The TSM provides a one to one web based console The web based console is developed in HTML 5 and structured in the way that makes platform management intuitive and efficient The TSM also provides a secure command line interface to manage your servers using a one to many method for improved efficiency and functionality Chapter 3 Product overview 15 For detailed information about using the Lenovo ThinkServer System Manager refer to the integrated help screens and user guides Lenovo ThinkServer System Manager Premium Lenovo ThinkServer System Manager Premium provides you a solution that enables you to receive all the benefits and features provided by both the Lenovo ThinkServer System Manager program and the Lenovo ThinkServer Energy Manager program It also enables you to control the server remotely using Lenovo virtual keyboard video and mouse For detailed information about using the Lenovo ThinkServer System Manager Premium featur
195. ssis Figure 118 Removing the riser card assembly 6 If there is any PCle card such as an Ethernet card installed on the riser card assembly record the cable connections and then disconnect all cables from the card to completely remove the riser card assembly out of the chassis Then remove the PCle card from the riser card assembly See Removing a PCle card on page 96 7 Remove the two screws that secure the failing riser card Then remove the failing riser card from the bracket Figure 119 Removing the riser card 8 Touch the static protective package that contains the new riser card to any unpainted surface on the outside of the server Then remove the new riser card from the package 140 ThinkServer RD550 User Guide and Hardware Maintenance Manual 9 Align the screw holes in the new riser card with the corresponding ones in the bracket Then install the two screws to secure the riser card to the bracket Figure 120 Installing the riser card 10 Reinstall the PCle card on the new riser card assembly 11 Position the new riser card assembly on the chassis and align it with the riser card slot on the system board Align the mounting studs on the system board with the corresponding holes in the riser card assembly Then carefully press the riser card assembly straight down into the chassis until it is fully seated Figure 121 Installing the riser card assembly 12 Reinstall any parts or reconnect an
196. stem board and then insert the TSM Premium module into the TSM Premium module connector Note Ensure that the TSM Premium module is securely seated on the system board nl ee NZ 3 ID ee Figure 39 Installing the TSM Premium module 7 Reinstall the riser card assembly 2 See Replacing the riser card assembly on page 139 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 For information about server remote management download and read the ThinkServer System Manager User Guide at http www lenovo com UserManuals Removing the TSM Premium module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 72 _ThinkServer RD550 User Gu
197. structed to return the old PCle card follow all packaging instructions and use any packaging materials that are supplied to you for shipping Chapter 6 Replacing hardware 97 What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the rear backplane cage kit The rear backplane cage kit enables you to install up to two 2 5 inch hard disk drives for your server models with 3 5 inch drives You can purchase a rear backplane cage kit from Lenovo Installing the rear backplane cage kit Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the rear backplane cage kit and follow those instructions in addition to the instructions in this topic To install the rear backplane cage kit do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61
198. structions or ensure that you can view the PDF version on another computer for reference To remove a PCle card from the riser card assembly do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Remove the riser card assembly and lay it upside down on a flat clean and static protective surface See Replacing the riser card assembly on page 139 5 Locate the PCle card you want to remove Then pivot the card latch to the open position Figure 64 Pivoting the card latch to the open position 6 Grasp the PCle card by its edges and carefully pull it out of the PCle slot on the riser card assembly Note The PCle card might fit tightly into the PCle slot If necessary alternate moving each side of the PCle card a small and equal amount until it is completely removed from the slot Figure 65 Removing the PCle card 7 Install a new PCle card to replace the old one or install a PCle card slot bracket to cover the place See Installing a PCle card on page 95 8 Reinstall the riser card assembly See Replacing the riser card assembly on page 139 9 If you are in
199. system fan connector on the system board Then press the new system fan straight down until it is seated into place Figure 115 Installing the system fan 8 If you are instructed to return the old system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Chapter 6 Replacing hardware 137 Replacing the front panel board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic e The illustrations in the following procedure show the front panel board for 3 5 inch hard disk drives For the front panel board for 2 5 inch hard disk drives the replacement procedure is similar e The front panel board is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 60 first and carefully perform the operation To replace the front panel board do the following 1 Remove all external media from the drives
200. t open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the AnyFabric adapter and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To install the AnyFabric adapter do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 61 3 Remove the server cover See Removing the server cover on page 61 4 Locate the AnyFabric adapter connector on the system board See System board components on page 35 Chapter 6 Replacing hardware 89 5 Remove the riser card assemblies See Replacing the riser card assembly on page 139 6 Press the metal shield that protects the AnyFabric adapter bay to the rear of the server to remove it Store the shield in case that you later remove the AnyFabric adapter and need the shield to cover the bay EN Figure 55 Removing the pro
201. t swap redundant power supply a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 93 Removing a hot swap redundant power supply 3 Install a new hot swap redundant power supply See Installing a hot swap redundant power supply on page 120 4 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping 122 ThinkServer RD550 User Guide and Hardware Maintenance Manual Installing or replacing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 You can install or replace a hot swap hard disk drive without turning off the server which helps you avoid significant interruption to the operation of the system For a list of the ThinkServer hard disk drive options go to http lenovoquickpick com usa home thinkserver rack and tower server The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies depending on the server model The vacant bays are occupied by dummy hard disk drive trays When you install a hot swap hard disk drive save the removed dummy hard disk drive tray from the drive bay in case that you later r
202. tation 157 passwords 50 Setup Utility program 47 V video subsystem features 10 viewing information Setup Utility program 47 W Web site compatible options 67 working inside the server with the power on guidelines 61 172 ThinkServer RD550 User Guide and Hardware Maintenance Manual lenovo
203. tective shield for the AnyFabric adapter bay 7 Touch the static protective package that contains the AnyFabric adapter to any unpainted surface on the outside of the server Then take the AnyFabric adapter out of the package Note Carefully handle the AnyFabric adapter by its edges 90 ThinkServer RD550 User Guide and Hardware Maintenance Manual 8 Slide the AnyFabric adapter from the rear of the server to the front to connect the AnyFabric adapter to the AnyFabric adapter connector on the system board Then tighten the screw as shown to secure the AnyFabric adapter Figure 56 Installing the AnyFabric adapter 9 Reinstall the riser card assemblies See Replacing the riser card assembly on page 139 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 148 Removing the AnyFabric adapter Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the AnyFabric adapter and follow those instructions in addition to the instructions in this topic To remove the AnyFabric adapter do the following 1 Remove all extern
204. tem management The RJ 45 Ethernet connector on the rear of the server is for system management by default You also can use the Ethernet connector on the installed AnyFabric adapter for system management To set the Ethernet connector for system management do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the TSM Settings menu select TSM Network Settings gt TSM NIC Selection 3 Do one of the following e To use the RJ 45 Ethernet connector for system management select Dedicated Port e To use the Ethernet connector on the installed AnyFabric adapter for system management select Shared AnyFabric Port 4 Press F10 to save settings and exit the Setup Utility program Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main interface If you are on a nested submenu press Esc repeatedly until you reach the main interface Then you can do one of the following to exit the Setup Utility program e f you want to save the new settings and exit the Setup Utility program press F10 or select Save amp Exit gt Save Changes and Reset Otherwise your changes will not be saved e If you do not want to save the new settings select Save amp Exit gt Discard Changes and Exit e f you want to return to the default settings press F9 or select Save amp Exit gt Load Optimized Defaults 52 ThinkS
205. the TSM Premium module if one is installed See Removing the TSM Premium module on page 72 N Remove the TPM if one is installed See Installing or removing the ThinkServer Trusted Platform Module on page 73 13 Remove the SD module if one is installed See Removing the SD module on page 84 14 Remove the M 2 storage module if one is installed See Removing the M 2 storage module on page 87 15 Remove the coin cell battery See Replacing the coin cell battery on page 141 16 Remove the heat sinks See Installing or replacing a heat sink on page 108 144 ThinkServer RD550 User Guide and Hardware Maintenance Manual 17 Disconnect all cables from the system board 18 Lift the release pin J and the lifting handle J to disengage the system board from the chassis Then move the system board to the front of the server and carefully pivot the system board upward to remove it out of the chassis Note Carefully handle the system board by the release pin J and the lifting handle Figure 124 Removing the system board 19 Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then take the new system board out of the package Chapter 6 Replacing hardware 145 20 Install the new system board into the chassis and press the system board to the
206. the chassis until it snaps into position Figure 92 Installing a hot swap redundant power supply Chapter 6 Replacing hardware 121 4 Connect the power cord to the power connector on the new hot swap redundant power supply Then check the status LED near the power connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed You need to reinstall or replace it Replacing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the hot swap redundant power supply and follow those instructions in addition to the instructions in this topic To replace a hot swap redundant power supply do the following 1 Locate the failing hot swap redundant power supply in the rear of your server Then disconnect the power cord from the failing hot swap redundant power supply 2 Press the tab fl inward and carefully pull the handle J to slide the hot swap redundant power supply out of the chassis Note Do not use too much force You can first carefully slide the ho
207. the rack cabinet or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server Ej 2 5 inch drive bays 0 11 The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed drives in your server varies by model The vacant drive bays are occupied by dummy trays When you install drives follow the order of the drive bay numbers Front panel The following illustration shows the controls connectors and LEDs on the front panel of the server The front panel varies by model E Lk Dhoba eS I Hr Figure 5 Front panel for server models with 3 5 inch drive bays Figure 6 Front panel for server models with 2 5 inch drive bays Ef Network status LED E System health LED EJ Power button with power status LED EI System ID button with ID LED El DisplayPort connector available on some EB USB 2 0 connectors 2 available on some models models Network status LED The network status LED on the front panel helps you identify the network connectivity and activity Stan Tool Desenin Blinking The AnyFabric network is connected and active Off None The server is disconnected from the AnyFabric network or the AnyFabric network is not active Chapter 3 Product
208. the server cover onto the chassis until both sides of the server cover engage the guides on both sides of the chassis Then pivot the cover latch and slide the cover to the front of the chassis at the same time until the server cover snaps into position Ensure that the cover latch is completely closed Use a screwdriver to turn the cover lock to the closed position Figure 129 Installing the server cover 5 If the server is installed in a rack cabinet reinstall the server into the rack cabinet See the Rack Installation Instructions that comes with the server 6 Reconnect external cables and power cords to the server See Rear view of the server on page 21 to identify the connectors on the rear panel of the server Attention To avoid component damage connect the power cords last Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Chapter 6 Replacing hardware 149 Some optional devices have device drivers that you must install For information about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web
209. tischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handb chern angegeben zu installieren und zu betreiben Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos periodos pode provocar danos ao sistema auditivo Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Appendix A Notices 167 ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S En
210. to save settings and exit the Setup Utility program The server will follow the startup device sequence you have set each time you turn on the server Configuring the TPM function The TPM works as a hardware security solution to help you to encrypt data and protect the server The TPM function is only available when there is a TPM installed in your server See Installing the TPM on page 74 You can purchase a TPM from the Lenovo Web site at http lenovoquickpick com usa home thinkserver rack and tower server After installing a TPM check if the TPM function is enabled in the Setup Utility program To enable the TPM function in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the System Security menu select TPM Settings gt TPM Support 3 Do one of the following e If TPM Support is set to Enabled the TPM Security Feature item is displayed Set TPM Security Feature to Activate e lf TPM Support is set to Disabled do the following a Set TPM Support to Enabled and press F10 to save settings and exit the Setup Utility program The server will restart b Start the Setup Utility program On the System Security menu select TPM Settings Then set TPM Security Feature to Activate 4 Press F10 to save settings and exit the Setup Utility program The server will restart to enable the TPM function Setting an Ethernet connector for sys
211. tsc ca gov hazardouswaste perchlorate Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 3 Limits for particulates and gases
212. u vi ThinkServer RD550 User Guide and Hardware Maintenance Manual Statement 6 A CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected Statement 7 A CAUTION If the device has doors ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury The doors will not support the weight of the device Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 9 A CAUTION Disconnect the hot swap fan cables before removing the fan from the device to protect against personal injury Statement 10 A CAUTION The following label indicates a sharp edge hazard Ae Copyright Lenovo 2014 vii Statement 11 A CAUTION The following label indicates a potential heat hazard A Statement 12 AA DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system
213. uct or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1 024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo products is provided by the third party not Lenovo Some software might differ from its retail version if available and might not include user manuals or all program functionality Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with a
214. urce and wait for several minutes Then turn on the server The BIOS passwords are erased including the administrator password and user password Repeat step 1 through step 3 Move the jumper cap back to the jumper cap storage ff Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 148 Connect the server to an ac power source and turn on the server To set new passwords see Using passwords on page 50 EI BIOS default settings jumper Default setting open Used to turn the BIOS settings into the factory default settings To turn the BIOS settings into the factory default settings do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Prepare your server See Removing or extending the server from the rack cabinet on page 61 Remove the server cover See Removing the server cover on page 61 Locate the BIOS default settings jumper E on the system board Then remove any parts and disconnect any cables that might impede your access to the jumper Note Do not remove the memory modules or microprocessors Remove the jumper cap from the jumper cap storage E 6 Note the orientation of the jumper cap and then install the jumper cap on the BIOS default setti
215. ures are only available when the TSM detects the presence of a TSM Premium module The TSM Premium module is a remote management module You can purchase a TSM Premium module from Lenovo and install it on the system board to activate the advanced system management features For more information about advanced system management refer to the ThinkServer System Manager User Guide which is available for download at http www lenovo com UserManuals Specifications This topic lists the physical specifications for your server Dimensions Width without rack handles 447 mm 17 59 inches Width with rack handles 482 mm 18 98 inches Depth without rack handles and power supply handles 779 8 mm 30 70 inches Depth with rack handles and power supply handles 802 8 mm 31 61 inches Height 43 mm 1 69 inches Weight The product weight varies depending on different system configurations Range of product weight without package 13 5 kg 29 76 Ib to 21 kg 46 29 Ib Range of product weight with package 19 8 kg 43 65 Ib to 27 3 kg 60 19 Ib Environment Your server complies with ASHRAE class A2 specifications Depending on the hardware configuration some server models comply with ASHRAE class A3 and class A4 specifications To comply with ASHRAE class A3 and class A4 specifications your server models need to meet the following hardware configuration requirements at the same time e Lenovo qualified CPU except the following typ
216. ut and compliant with 80 PLUS Platinum e One or two 750 watt hot swap redundant power supplies Universal input and compliant with 80 PLUS Titanium e One or two 1100 watt hot swap redundant power supplies Universal input and compliant with 80 PLUS Platinum Notes e For 550 watt 750 watt or 1100 watt Platinum power supply 90 264 V ac e For 750 watt Titanium power supply 180 264 V ac System fans Your server supports up to eight hot swap system fans with redundancy This design helps you to avoid significant cooling problems when a system fan fails You can replace a hot swap system fan without turning off the server 8 ThinkServer RD550 User Guide and Hardware Maintenance Manual Internal drives Internal drives are devices that your server uses to read and store data The internal drives supported by your server vary by model e Internal storage drive In the front Your server supports one of the following storage drive configurations Hot swap SATA or SAS 3 5 inch 4 Hard disk drive or 2 5 inch solid state drive Hot swap SATA or SAS 2 5 inch 12 Hard disk drive or solid state drive Note You can install a 2 5 inch solid state drive into a 3 5 inch drive bay For more information see Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 126 Intherear for server models with the four 3 5 inch drives only Drive bay quantity Drive type Hot swap SATA 2 5 in
217. ved 9 If you are instructed to return the old flash module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 82 ThinkServer RD550 User Guide and Hardware Maintenance Manual Installing or removing the SD module If you equip your server with an SD module you can install up to two SD cards into the SD module for data storage You can purchase an SD module and SD cards from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the SD module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the SD module and follow those instructions in addition to the instructions in this topic To install the SD module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server
218. vironmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computer servers at the time of manufacture 70CV 7OCW 70CX and 70CY For more information about ENERGY STAR ratings for Lenovo servers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your servers have been used e Processor or core reduced power states e Variable speed fan control based on power or thermal readings e Low power memory states 168 ThinkServer RD550 User Guide and Hardware Maintenance Manual Index 2 5 inch drive backplane locations 34 3 5 inch drive backplane locations 33 A about RAID 54 advanc
219. y cables that you have removed 13 If you are instructed to return the old riser card assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 148 Replacing the coin cell battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 59 Chapter 6 Replacing hardware 141 Your server has a special type of memory that maintains the date time and configuration information for built in features The coin cell battery keeps the information active when you turn off the server The coin cell battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the coin cell battery fails the date time and configuration information including passwords are lost and an error message is displayed when you turn on the server Mroancen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 10
220. y parts or disconnect any cables that might prevent your access to the memory slots 70 ThinkServer RD550 User Guide and Hardware Maintenance Manual 7 Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot Then grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot Figure 38 Removing a memory module 8 Reinstall any parts or reconnect any cables that you have removed 9 If you are instructed to return the old memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 148 Installing or removing the ThinkServer System Manager Premium module The ThinkServer System Manager Premium TSM Premium offers convenient remote KVM access and control through the LAN or Internet You can use the TSM Premium to gain location independent remote access to respond to critical incidents and to undertake necessary maintenance Therefore working as an integrated solution in your server the TSM Premium provides an increased level of manageability over the basic server management available You can purchase a TSM Premium module from Lenovo For a list of ThinkServer options go to http l

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