Online RT/RTX User Manual Online UPS 1K/1.5K/2K/3K
Contents
1. ik Fj al E Disconnect battery wires Pull out the battery box by removing two screws on the front panel Step 6 Step 5 kl E Remove the top cover of After replacing the Re connect the battery wires battery box and replace the batteries put the battery inside batteries box back to original location and screw it tightly Step 7 Put the front panel back to the unit2. 2 6 Battery Kit Assembly option NOTICE Please assemble battery kit first before installing it inside of UPS Please select correct battery kit procedure below to assemble it 2 battery kit Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells below chart Then battery kit is assembly well 3 battery kit Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart S Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells and insert one below chart Then battery kit is assembly well more defect battery on the space 4 battery kit Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells below chart Then battery kit is assembly well 6 battery kit Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below chart Step 3 Put assembled battery packs on Step 4 Cover the other side of plastic shell as one side of plastic shells below chart Then battery kit is assembly well 10 3 Operations 3 1 B
3. leas 150 VAC 5 Transfer High Line Frequency Range 40Hz 7OHz OUTPUT Frequency Range 47 53 Hz or 57 63 Hz Synchronized Range Frequency Range 50Hz 0 5 or 60Hz 0 5 Bat Mode Current Crest Ratio CF 5 1 max Harmonic Distortion 2 Linear load 2 Linear load THDU 8 max ee mode before shut down 8 max Batt mode before shut down ACtoDC to DC o Tenoa Sals to Time Waveform Batt Mode EFFICIENCY 86 typical 88 peak 88 typical 90 peak 83 typical 86 peak 85 typical 88 peak Numbers Typical Recharge Time o Eee recover T 90 capacity E T aa model 5 Charging Current max tA AA Charging Voltage 27 4 VDC 1 41 1 VDC 1 54 7 VDC 1 TENG 1 INDICATORS 20 90 RH 0 40 C non condensing MANAGEMENT Smart RS 232 USB Supports Windows 2000 2003 XP Vista 2008 7 Linux Unix and MAC Optional SNMP Power management from SNMP manager and web browser Derate capacity to 95 when the output voltage is adjusted to 115VAC derate capacity to 90 when the output voltage is adjusted to 110VAC and derate capacity to 80 when the output voltage is adjusted to 100VAC 22 Battery Pack Specification DC1000RTXEBM DC1500RTXEBM DC2000RTXEBM DC3000RTXEBM Battery Type 12V 9Ah 12V 9Ah 12V 9Ah 12V 9Ah Dimensions DxWxH 380 x 438 x 88 480 x 438 x 88 600 x 438 x 88 NOTE Battery pack should be used with corresponded UPS Orion Power Systems Service and T
4. The acceptable input voltage range is from 80V to 130V 85 135 flashing in turns The acceptable input voltage range is from 85V to 135V 16 3 6 Operating Mode Description mode Online mode ECO mode Efficiency Corrective Optimizer AECO mode Advanced Efficiency Corrective Optimizer Frequency Converter mode Rack Battery mode Bypass mode When the input voltage is within acceptable range UPS will provide pure and stable AC power to output The UPS will also charge the battery at online mode When the input voltage is within setting range 3 Vo max UPS will bypass voltage to output for energy saving PFC and INVERTER are still active at this mode When the input voltage is within setting range 3 Vo max UPS will bypass voltage to output for energy saving PFC and INVERTER are off at this mode When input frequency is within 40 Hz to 70 Hz the UPS can be set at a constant output frequency 50 Hz or 60 Hz The UPS will still charge battery under this mode When the input voltage is beyond the acceptable range or power failure and alarm is sounding every 4 second UPS will backup power from battery When input voltage is within acceptable range but UPS is overload UPS will enter bypass mode or bypass mode can be set by front panel Alarm is sounding every 10 second 17 Ba _ LOAD LEVEL Jan _ JU ee Ex m La 2 i wir BATTERY LEVEL LIC WQWhhh gt a a
5. 5 Maintenance service and faults The UPS system operates with hazardous voltages Repairs may be carried out only by qualified maintenance personnel Caution risk of electric shock Even after the unit is disconnected from the mains building wiring outlet components inside the UPS system are still connected to the battery and electrically live and dangerous Before carrying out any kind of service and or maintenance disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS capacitors Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations Unauthorized persons must be kept well away from the batteries Caution risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Before touching please verify that no voltage is present When changing batteries install the same number and same type of batteries Do not attempt to dispose of batteries by burning them This could cause battery explosion Do not open or destroy batteries Escaping electrolyte can cause injury to the skin and eyes It may be toxic Please replace the fuse only with the same type and amperage in order to avoid fire hazards Do not dismantle the UPS system A battery can present a risk of electr
6. Indicates the output is working Battery information Indicates the Battery level by 0 25 26 50 51 75 and BATTERY LEVEL 76 100 Indicates the battery is fault Indicates low battery level and low battery voltage Input amp Battery voltage information OOC 7 Indicates the input voltage or frequency or battery voltage E HIN v Vac Input voltage Vdc battery voltage Hz input frequency 3 3 Audible Alarm 3 4 LCD display wordings index is HLS s us ELS ows S O C E tery e F ome 13 3 5 UPS Setting D m E Parameter 3 There are three parameters to set up the UPS OOO Parameter 1 It s for program alternatives Refer to BO Parameter l below ta ble Parameter 2 and parameter 3 are the setting ACO parameter options or values for each program 01 Output voltage settinc For 200 208 220 230 240 VAC models you may choose the following output voltage _ 200 presents output voltage is 200Vac 208 presents output voltage is 208Vac 220 presents output voltage is 220Vac 230 presents output voltage is 230Vac 240 presents output voltage is 240Vac For 100 110 115 120VAC models you may choose the following output voltage 100 presents output voltage is 100Vac 110 presents output voltage is 110Vac 115 presents output voltage is 115Vac 120 presents output voltage is 120Vac CF ENA converter mode enable CF DIS converter mode disable Default You may set the init
7. VAC iy EEE LOAD LEVEL g r ee Ex Las P 5 ep Will th BATTERY LEVEL en ap a LOAD LEVEL gt p OUTPUT it qm amp esp hii ee i oe gt gt a INPUT Ea BATTERY LEVEL VAC gt gt aa INPUT T Z VAC lt D Ga d cJ TES esj BATTERY LEVEL Ba _ LOAD LEVEL P BR a BATTERY LEVEL INPUT VAC Standby mode UPS is powered off without output power m but the battery still can be charged gt gt aa UJA VA BATTERY LEVEL D cI San Fault mode The UPS is in fault mode when no output a power is supplied from the UPS and the m fault icon flashes on the LCD display although the information of UPS can be displayed in the screen GES am lt f VA BATTERY LEVEL o Cco Wasa 3 7 Faults Reference Code Bus under 03 x Battery voltage too high 27 _ Z Bus short circuited 05 x Over temperature 412 a inverter voltage high a R 3 8 Warning indicator Icon flashing Low Battery t Sounding every second Overload Sounding twice every second Battery is not connected Sounding every second Over Charge a ann Sounding every second Site Fault CEFN o Sounding every second EPO enable EP A Sounding every second __ Charger failure CH AN Sounding every second __ Battery fault A Sena ee snd EEPROM error 7 Sounding every second 18 4
8. Troubleshooting If the UPS system does not operate correctly please solve the problem by using the table below Symptom No indication and alarm even though the main is normal The icon Z is flashing and the warning code EP is lighting on LCD display Alarm is sounding every second The icon is flashing and SF is lighting on LCD display Alarm is sounding every second The icon Z and t flashing on LCD display and alarm is sounding every second Fault code is shown as 27 and the a 7 ICON mamm iS lighting on LCD display and alarm is continuously sounding Fault code is shown as 28 and the T icon mamm iS lighting on LCD display and alarm is continuously sounding The icon A ands flashing on LCD display and alarm is sounding twice every second Possible cause The AC input power is not Check if input power cord connected well firmly connected to the mains The AC input is connected Plug AC input power cord to to the UPS output AC input correctly Remedy Set the circuit in closed position to disable EPO function EPO function is activated Line and neutral conductors of UPS input are reversed Rotate mains power socket by 180 and then connect to UPS system Check if all batteries are connected well The external or internal battery is incorrectly connected Battery voltage is too high or the charger is fault Contact your dealer Contact your dealer Ba
9. UPS can be operated by any individuals with no previous experience The UPS can be operated in TN amp TT power distribution Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system Please use only UL tested UL marked mains cable e g the mains cable of your computer to connect the UPS system to the building wiring outlet shockproof outlet Please use only UL tested UL marked power cables to connect the loads to the UPS system When installing the equipment it should ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3 5mA 1 4 Operation Do not disconnect the mains cable on the UPS system or the building wiring outlet shockproof socket outlet during operations since this would cancel the protective earth of the UPS system and of all connected loads The UPS system features its own internal current source batteries The UPS output sockets or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet In order to fully disconnect the UPS system first press the OFF Enter button to disconnect the mains Prevent no fluids or other foreign objects from inside of the UPS system The EPO RS 232 and USB circuits are an IEC 60950 safety extra low voltage SELV 1 circuit This circuit must be separated from any hazardous voltage circuits by reinforced insulation 1
10. URIUN Power Systems Online RT RTX User Manual Online UPS 1K 1 5K 2K 3K Table of Contents Ul Important Safety Warning s ssssssssssnnsnnnunnnnnnnnusnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnsnnnnnnnnnnnnnnnnnnn 1 Deis Han DOA era T aaa ea neaner eae 1 Tees GSI UO a se aavonat sansa oiGasamania si acartaes Bia caiesuianGe AAAA 1 Pora aO E 1 LA ODAO arrn E 1 1 5 Maintenance service and faultS s sssusssusnnunnnunnnunnunnnunnnunnnnnnnunnnunnnunnnnnnunnnnnnnnn 2 Installation and SetU Dis vavasanatuseenaireionsuenanoedeaveduedeeneeslaaealnsen nana AERE a EO Ana 3 2 1 Rear panel VIEW mieie EE 3 2 2 Operating PANCID Okase en aniuvedttominwerietiouvdia 4 225 MMSE LING UP S n a a a dead dnentetanverks 4 2A SEU Me UPS E ean auaparna eheneeeuenaaaeleaetas 6 2 5 Battery Replacement s ssenssnensesnunnnnnnnnnnnnnunnnnnunnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 8 2 6 Battery Kit Assembly OPtiON cccccscsesesecccccveverereusususeceseseueseeeeueueueasavavereversususunans 9 POPEO a E A O E naamensaueuaGates 11 Bebe BUO O DCL AU Oae E O 11 P ECDIPaA Okr Ye sade meg tips caine 12 3 s AUdDEC AlI esrin EAA 13 3 4 LED display Wordings INGEN inciiivieransnenensdennsnnnneunssenymaedennnnandeieGnmudnaatannaeummnauednnunt 13 3 Sa UPS ENO ei a A E A 14 3 6 Operating MOde Descriptio aisistiaisaschicondeenesscncddaendteuaneuniwieioaneienentatonbidaideendsdianwals 17 5 7 Faults Reference Code siccdeed teams yetianiena
11. e UPS please follow below steps to re connect battery wires first Step 1 Step 2 l Step 3 cl i Connect the AC input and Put the front panel back to the re connect battery wires unit This UPS can be either displayed on the desk or mounted in the 19 rack chassis Please choose proper installation to position this UPS Rack mount Installation Install UPS alone leDeMeMelMeHeMeMeNeHeHeleKe Tower Installation Install UPS alone Step 1 Step 2 Install UPS and external battery NOTE When installing the UPS or battery pack with feet please keep 70mm distance from the edge of the unit 2 4 Setup the UPS Step 1 External battery connection for X models only Connect one end of external battery cable to UPS unit and the other end to battery pack See below chart for detailed connection Step 2 UPS input connection Plug the UPS into a two pole three wire grounded receptacle on
12. echnical Support If you have any problems or questions with the UPS call your local distributor or Orion Power Systems technical support at the following telephone number In the United States 1 877 385 1654 Please have the following information ready when you call Model number and Serial number Description of failure or problem Date of failure or problem Customer contact information and return address If repair is necessary you will be given a Returned Material Authorization RMA number The RMA number must appear on the outside of the box and on the Bill Of Lading Original packaging should be used if available Systems that get damaged in transit as a result of improper packaging are not covered under warranty A replacement or repair unit will be shipped freight prepaid for all units under warranty NOTE For critical applications immediate replacement may be available 23
13. etidovacaere a a eae 18 O Wanna INGICALON coumaire a A A 18 e FOUDICSNOOUN son A 19 Storage and Maintenance s ssssessssnsnsrurnurnnnurnsnurnsnuennnurnunnennruruurnnnurnnnurnenurnnunrnneuennne 21 s SD CCIBICA EONS scusatawaveasunwantsaan EEA a A AE 22 1 Important Safety Warning Please comply with all warnings and operating instructions in this manual strictly Save this manual properly and read carefully the following instructions before installing the unit Do not operate this unit before reading through all safety information and operating instructions carefully 1 1 Transportation Please transport the UPS system only in the original package to protect against shock and impact 1 2 Preparation Condensation may occur if the UPS system is moved directly from cold to warm environment The UPS system must be absolutely dry before being installed Please allow at least two hours for the UPS system to acclimate the environment Do not install the UPS system near water or in moist environments Do not install the UPS system where it would be exposed to direct sunlight or near heater Do not block ventilation holes in the UPS housing 1 3 Installation Do not connect appliances or devices which would overload the UPS system e g laser printers to the UPS output sockets Place cables in such a way that no one can step on or trip over them Do not connect domestic appliances such as hair dryers to UPS output sockets The
14. ial frequency on battery mode BAT 50 presents output frequency is 50Hz BAT 60 presents output frequency is 60Hz If converter mode enable you may choose the following output frequency CF 50 presents output frequency is 50Hz CF 60 presents output frequency is 60Hz 14 04 ECO enable disable Interface OOO ENA ECO mode enable DIS ECO mode disable Default ENA Advanced ECO mode enable DIS Advanced ECO mode disable Default ENA Bypass mode is enabled when UPS is off DIS Bypass mode is disabled when UPS is off Default ENA Programmable outlets enable DIS Programmable outlets disable Default 0 999 setting the backup time limits in minutes from 0 999 for programmable outlets which connect to non critical devices on battery mode 15 09 Acceptable input voltage range settinc Setting 00 Exit setting For 200 208 220 230 240 VAC models you may choose the following selection for acceptable input voltage range 110 300 flashing in turns The acceptable input voltage range is from 110V to 300V 160 260 flashing in turns The acceptable input voltage range is from 160V to 260V 170 270 flashing in turns The acceptable input voltage range is from 170V to 270V For 100 110 115 120 VAC models you may choose the following selection for acceptable input voltage range 55 150 flashing in turns The acceptable input voltage range is from 55V to 150V 80 130 flashing in turns
15. ical shock and high short circuit current The following precautions should be observed when working on batteries a Remove watches rings or other metal objects b Use tools with insulated handles c Wear rubber gloves and boots d Do not lay tools or metal parts on top of batteries e Disconnect charging source prior to connecting or disconnecting battery terminals 2 Installation and setup NOTE Before installation please inspect the unit Be sure that nothing inside the package is damaged Please keep the original package in a safe place for future use 2 1 Rear panel view 1 Programmable outlets connect to non critical loads 2 Output receptacles connect to mission critical loads 3 AC input 4 Input circuit breaker 5 Emergency power off function connector EPO 6 USB communication port 7 RS 232 communication port 8 SNMP intelligent slot 9 External battery connector only available for X models 10 Output circuit breaker 2 2 Operating principle The operating principle of the UPS is shown as below oie Input ai Dynamic Bypass Inverter L1 L1 N N G see eee BB BB EB BB EB EE EE eee i I di The UPS is composed of mains input TVSS and EMI RFI filters rectifier PFC inverter battery charger DC to DC converter battery dynamic bypass and UPS output 2 3 Install the UPS For safety consideration the UPS is shipped out from factory without connecting battery wires Before install th
16. ly Avoid using extension cords CAUTION Please also install a UL approved circuit breaker 40A between the mains and AC input in 3K model for safety operation Step 3 UPS output connection There two kinds of outputs programmable outlets and general outlets Please connect non critical devices to the programmable outlets and critical devices to the general outlets During power failure you may extend the backup time to critical devices by setting shorter backup time for non critical devices Step 4 Communication connection Communication port USB port RS 232 port Intelligent slot S To allow for unattended UPS shutdown start up and status monitoring connect the communication cable one end to the USB RS 232 port and the other to the communication port of your PC With the monitoring software installed you can schedule UPS shutdown start up and monitor UPS status through PC The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card When installing either SNMP or AS400 card in the UPS it will provide advanced communication and monitoring options PS USB port and RS 232 port can t work at the same time Step 5 Network connection Network Fax Phone surge port IN OUT Connect a single modem phone fax line into surge protected IN outlet on the back panel of the UPS unit Connect from OUT outlet to the equipment with another modem fax phone line cable Step 6 Disable and enable EPO func
17. onds Then UPS Button will enter to bypass mode This action will be ineffective when the input voltage is out of acceptable range 11 3 2 LCD Panel VDC LILI Aa Aa A Ay l hA LOAD LEVEL gt eas aap A ee Nee e a W 5A AA EO rE Fux e eg a CEJ ea l VAC BATTERY LEVEL LILL SS Display Function Remaining backup time information O Indicates the remaining backup time in pie chart Indicates the remaining backup time in numbers P l hours M minute S second Fault information Indicates that the warning and fault occurs E Indicates the warning and fault codes and the codes are listed in details in 3 5 section Mute operation Indicates that the UPS alarm is disabled Output amp Battery voltage information ILI Indicates the output voltage frequency or battery voltage NFN p Vac output voltage Vdc battery voltage Hz frequency Load information Indicates the load level by 0 25 26 50 51 75 and 76 100 LOAD LEVEL Indicates overload Indicates the load or the UPS output is short circuit Mode operation information Indicates the UPS connects to the mains Indicates the battery is working Indicates the bypass circuit is working p j ea Indicates the ECO mode is enabled ZG Programmable outlets information Indicates that programmable outlets have output voltage Indicates the Inverter circuit is working
18. sts consult your dealer Batteries defect Contact your dealer to replace the battery Fault code is shown as 05 on LCD A UPS internal fault has Consult your dealer If the display At the same time alarm is occurred and BUS is short UPS power is on again continuously sounding and output circuited before repair the DC DC is cut off mosfet will damage 20 5 Storage and Maintenance Operation The UPS system contains no user serviceable parts If the battery service life 3 5 years at 25 C ambient temperature has been exceeded the batteries must be replaced In this case please contact your dealer 20 Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material Storage Before storing charge the UPS 5 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Storage Temperature Charging Duration 25 C 40 C Every 3 months 1 2 hours 40 C 45 C Every 2 months 21 6 Specifications ee 1000 VA 1000VA 1500VA 1500VA 2000VA 2000VA 3000VA 3000 VA 800 W 800W 1200 W 1200 W 1600 W 1600 W 2400 W 2400 W INPUT Rated 100VAC 120VAC voltage Voltage Range Low Line 80 VAC 70 VAC 60 VAC 55 VAC 5 Transfer based on load percentage 100 80 80 70 70 60 60 0 Low Line 3 85 VAC 75 VAC 65 VAC 60 VAC 5
19. tion Keep the pin 1 and pin 2 closed for UPS normal operation To activate EPO function cut the wire between pin 1 and pin 2 It s in closed status for IIPG narmal nneratinn Step 7 Turn on the UPS Press the ON Mute button on the front panel for two seconds to power on the UPS Note The battery charges fully during the first five hours of normal operation Do not expect full battery run capability during this initial charge period Step 8 Install software For optimal computer system protection install UPS monitoring software to fully configure UPS shutdown Please follow steps below to download and install monitoring software 1 Go to the website http www power software download com 2 Click ViewPower software icon and then choose your required OS to download the software 3 Follow the on screen instructions to install the software 4 When your computer restarts the monitoring software will appear as an orange plug icon located in the system tray near the clock 2 5 Battery Replacement NOTICE This UPS is equipped with internal batteries and user can replace the batteries without shutting down the UPS or connected loads hot swappable battery design Replacement is a safe procedure isolated from electrical hazards CAUTION Consider all warnings cautions and notes before replacing batteries Note Upon battery disconnection equipment is not protected from power outages
20. ttery voltage is too low or the charger is fault UPS is overload Remove excess loads from UPS output Remove excess loads from UPS output UPS is overloaded Devices connected to the UPS are fed directly by the electrical network via the Bypass After repetitive overloads the UPS is locked in the Bypass mode Connected devices are fed directly by the mains Remove excess loads from UPS output first Then shut down the UPS and restart it 19 Symptom Remedy Fault code is shown as 43 and The The UPS shut down Remove excess loads from san er is lighting on LCD automatically because of UPS output and restart it display and alarm is continuously overload at the UPS output sounding Fault code is shown as 14 and the The UPS shut down Check output wiring and if icon tt ic lighting on LCD automatically because short connected devices are in display Alarm is continuously circuit occurs on the UPS short circuit status sounding output Fault code is shown as 01 02 03 A UPS internal fault has Contact your dealer 04 11 12 13 and 41 on LCD occurred There are two display and alarm is continuously possible results sounding 1 The load is still supplied but directly from AC power via bypass 2 The load is no longer Battery backup time is shorter than Batteries are not fully nominal value charged Charge the batteries for at least 5 hours and then check capacity If the problem still persi
21. utton operation ON MUTE SELECT OFF ENTER A y lt Button View gt Turn on the UPS Press and hold ON Mute button for at least 2 seconds to turn on the UPS gt Mute the alarm After the UPS is turned on in battery mode press and hold this button for at least 5 seconds to disable or enable the alarm system But it s not applied to the situations when warnings or errors ON Mute Button Occur Up key Press this button to display previous selection in UPS setting mode Switch to UPS self test mode Press ON Mute buttons simultaneously for 5 seconds to enter UPS self testing while in AC mode ECO mode AECO mode or converter mode Turn off the UPS Press and hold this button at least 2 seconds to turn off the UPS in battery mode UPS will be in standby mode under power normal or transfer to bypass mode if the Bypass enable setting by pressing this button Confirm selection key Press this button to confirm selection in UPS setting mode OFF Enter Button Switch LCD message Press this button to change the LCD message for input voltage input frequency battery voltage output voltage output frequency Select Button Setting mode Press and hold this button for 5 seconds to enter UPS setting mode when Standby and Bypass mode Down key Press this button to display next selection in UPS setting mode Switch to bypass mode When the main power is normal press ON Mute Select ON Mute and Select buttons simultaneously for 5 sec
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