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Planar UltraRes™ User Manual

1. OO M Enstie daytime service UDP port 1 The ASC command service enatis custom progres 1 tene ASCH commanas Yo ad receve repes Pom Te EN connected mwoupn trei emote MONENG sofware You shout ieave Te ASCH Command service aac unies you ino garg FZ Enable ASCH command service UDP port 57 Tenet icgn may be needed tor occascnal Remote Uontonng administration bu 5 not requred for noma Remote Montonng setup and operation You should leave tene Icon desatiec unies you know requred Enatie tenet log SNI for emote mentonng of syster seanga and reath NV oe mes Read orty Commaniy String public ed Wie Community String privata Change network access Planar UltraRes User Manual 96 Remote Monitoring Network Setup Remote Monitoring Software Setup Upgrading Network Firmware This page allows you to upload the latest UltraRes Remote Monitoring software You can also reset all of your settings to the factory defaults as well as choose the web page link that is associated with the Planar logo in the top right corner of the page planar UR9850 PL AR 0080a3917cf9 Status Views Software Setup Software Update Firmware Version 3 3 105 Jun 23 2014 10 36 00 Web Version 3 1 105 Jun 23 2014 10 35 51 v 1 Click ChooseFile to locate the latest UltraRes software that you downloaded from Planar s website Note Make sure the software is downloaded to a local drive 2 Click Load Software to load the new softwar
2. 3 Select Planar Systems Inc Planar UltraRes in the list of displays Note If using 4K 60Hz 4 2 0 under Resolution select 3840 x 2160 in the PC list and click Apply Note that the Refresh rate box shows 60Hz You can then skip steps 4 9 You can adus the amount of infomation agoeenna on the screen and reduce fickemng You cen ger choose the highdetintion HD format f you ere using en HDTV and set a country spectic sona for your standard delniton S0 TV 1 Select the display you would like to change fre resciuiton dar more information but im a smaller site Decreasing Pe rat copays less reme pinaten but n a larger azr Planar UltraRes User Manual 54 NVIDIA Graphics Card Setup for Single Output 4 Click the Customize button at the bottom Check Enable resolutions not exposed by the display r Customize EN Select the resolutions that you want to add You can create a custom resolution for a display that may not use a standard Windows resolution Note that applying these resolutions may gt resultin a temporary blank display i Resolutions V Enable resolutions not exposed by the display E Show 8 bit and 16 bit resolutions Greate Custom Resolution Bb WILL 5 Click Create Custom Resolution 6 Setthe parameters as shown in the table Planar UltraRes User Manual 55 Note If your NVIDIA card is newer beyond 311 you can skip this manual setup Instead i
3. 67 65 75 54 1718 4 1918 7 AC INLET 26 6 6 SERVICE KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 128 84 Portrait Wall Mounts Sides Views 84 Portrait Wall Mounts Sides Views S OO A 129 Planar UltraRes User Manual 84 UltraRes Touch Front Top and Bottom Views 84 UltraRes Touch Front Top and Bottom Views 75 76 1924 3 1 30 33 0 a 1 16 I Planar UltraRes User Manual 130 84 UltraRes Touch Side Views 84 UltraRes Touch Side Views WITH MOUNT WITHOUT MOUNT 3 60 3 48 91 5 88 5 Planar UltraRes User Manual 131 84 UltraRes Touch Rear View TOUCH POWER Planar UltraRes User Manual 84 UltraRes Touch Rear View 132 98 Display Dimensions Front Side and Top Views 98 Display Dimensions Front Side and Top Views dimension in inches dimension in mm 3581 910 3 60 86 7 91 3 i 2203 2 36 60 0 o p Ze ai 7 1 179 Planar UltraRes User Manual 133 98 Display Dimensions Rear View 98 Display Dimensions Rear View 31 50 23 62 600 0 SERVICE PANEL LOCK SCREW USE PH2 SERVICE PANEL CAPTIVE SCREWS 4X M8X15 MOUNT HOLES Planar UltraRes User Manual
4. Planar UltraRes User Manual 77 Upgrading Firmware 2 A file called 4K xml will be part of the release package Navigate to this section and click Open to begin the upgrade process a2 Open x K A D gt Computer OSDisk C dev PSoC 4K trunk gt Release Ze Search Release D Organize New folder X Favorites Name Date modified E Desktop 0 22 2012 3 XML Document Q Malta xml Recent Places a amp Vail xml J Downloads XML Document XML Document 3 Libraries gt Documents 4 Music 5 Pictures Subversion A Videos kk Computer E OSDisk CA File name Note The upgrade can be initiated from ON or standby mode 3 Theupgrade process will take about 40 minutes Be sure you are prepared for this amount of time before you initiate the upgrade process 4 The upgrade process status bar will show where you are in the upgrade process as it proceeds 5 When the upgrade is complete you will see a message box similar to the following example Firmware Upgrade Succeded o Upgrade complete Cycle AC power on display Planar UltraRes User Manual 78 Error Log Error Log To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes see Error Codes in the UltraRes Control Software on page 142 File Tools Help Power Status On Qu ETE Status Conn
5. Response 1 ZZZ 0 CR Example Invalid parameter string instead of int Command CON Some string CR Response 9 CON Some string CR Planar UltraRes User Manual 104 Supported UltraRes RS232 Commands Supported UltraRes RS232 Commands The following section lists the commands that are currently support on the UltraRes display Ou UO d v9 e P i s 3 ck e E 5 g 8 S 3 83 E Sio el S 2 45 Setting S 2 ss sl mia Notes Auto Power APE RW No 0 1 No No 0 Off Off Enable 1 On Auto Power APT No Value is in minutes Off Timer Backlight BKL No Brightness BRT No Blank Screen BSB No Blue Blank Screen BSG No Green Blank Screen BSR No Red 0 REC601 1 REC709 Color Space CLS No 2 RGB 3 RGB Video 4 Auto Contrast CON No 0 3200K 125500K Color Temp Simple CTS No 2 6500K 3 7500K 4 Native Display Blue Gain DBG No Display Blue Offset DBO No Display Green Gain DGG No Planar UltraRes User Manual 105 Supported UltraRes RS232 Commands Setting Command Code Read Write Inc Dec Min Value Max Value Password Protected Notes Display Green Offset CH O O R z 200 Z o Display Red Gain Display Red Offset J ES e DRO 200 Z o No EDID Type EDT No No 0 4K 30Hz Preferred EDID 1 2 1080p Preferred EDID 2 960x2160 Preferred EDID 3 1920x2160 Preferred
6. If you are installing a landscape display and the template is too long you can break the template at the notch labeled P 5 Let the template hang vertically so it is plumb as the bottom hole in the template determines where the bottom mount will be installed 6 Mark the center of the hole at the bottom of the template that corresponds with your display orientation Planar UltraRes User Manual 31 Installing an UltraRes Display on a Wall 7 If you have screwed the template in place remove each screw and the template 8 Lineup the middle hole of the top wall mount with the screw hole drilled from the template Note This picture shows mounts for a landscape installation 9 Tighten the screw into the mount 10 Use a level to make sure the mount is level 11 Then install additional screws as needed Note Screws installed near the mount hooks provide the best support 12 Install the center screw in the bottom mount and repeat steps 10 11 for any additional screws that you want to install Note that there are open mount channels on the brackets So you can install the screws wherever necessary along those channels Planar UltraRes User Manual 32 Installing an UltraRes Display on a Wall 13 84 only Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual 33
7. Installing an UltraRes Display on a Wall 14 Using three physically capable people carefully hang the back of the display onto the top wall mount bracket using the square brackets on the back of the display Planar UltraRes User Manual 34 Installing an UltraRes Display on a Wall Caution Be sure these are securely hung as the top of the wall mount will hold all of the weight of the display As an alternative for the 98 model you can use the lift blocks along with a lift assist mechanism to lift the panel into place For details refer to Using the Lift Blocks 98 only on page 36 15 On the bottom wall mount there is locking hardware in the lower corners of the mount Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall Planar UltraRes User Manual 35 Installing an UltraRes Display on a Wall Using the Lift Blocks 98 only 1 Attach the lift blocks to the back of the panel using the provided M8 x 35 pan head screws 2 Securely attach your lift mechanism to the eyehooks a Spreader bar attachment A spreader bar allows for a small lift profile and less stress on the panel and eyehooks than a single point attachment This is the preferred method 31 5 800 4 6 117 C oo po Y Planar UltraRes User Manual 36 Installing an UltraRes Display on a Wall b Single point attachment The angle between the top of th
8. e Digital laser level e Ladders lift Back brace e Stud finder if hanging on a wall Other Things You May Need LCD screen cleaner or LCD wipes available at most electronics stores Three strong people to lift display into place e A mechanical lift device Plan Your Installation You should have a detailed plan of how the Planar UltraRes display is to be configured The plan should include calculations for the following e Floor wall load Make sure the floor wall is strong enough to support the weight of the Planar UltraRes For passive cooling it is recommended that a minimum of 1 of top clearance is provided This can be reduced if the LCD is actively cooled e Ventilation and cooling requirements Although the rear cover of the display is perforated and provides better airflow than other displays it is still important that you consider room cooling and ventilation Planar UltraRes User Manual 19 Supported Graphics Cards Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers such as NVIDIA and AMD In general you should be looking for graphics cards that have the following features e Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort or HDMI connection e Four output graphics cards that can output synchronized genlocked 1920 x 1080 outputs at up to 60 Hz e Each program will have application specific 3D settings that must be set up See the sp
9. gt Control Pane All Control Panel Items gt 4 Administrative Tools E Configuration Manager EA Desktop Gadgets e Ease of Access Center E Getting Started Internet Options o Lenovo Airbag Protection BR Location and Other Sensors Notification Area Icons X Power Options Recovery TD Run Advertised Programs amp Sync Center fi User Accounts D I Windows Mobility Center ig AutoPlay E Credential Manager g Device Manager Flash Player E HomeGroup l iSeries Access for Windows o Lenovo Update and Drivers CH mail Wi Performance Information and Tools Y Program Download Monitor 9 Region and Language SmartAudio jE System B Windows CardSpace amp Windows Update Planar UltraRes User Manual SE Search Control Pane p w by Small icons Y A Backup and Restore 27 Date and Time fa Devices and Printers E Folder Options amp Indexing Options S Java e Lenovo s Power Controls P Mouse EI Personalization By Programs and Features J Remote Control Sound kl Taskbar and Start Menu kid Windows Defender 82 Static IP Network Setup 4 Open Network and Sharing Center Em Oe o Il Je QC EE gt Control Panel Al Control Panelitems Network and Sharing Center la Search ContvolPanel zi Control Panel Home View your basic network information and set up connections Manage wireless networks ky L Q See full map pane adapter setting 31206 BVT Multipl
10. manufactured after late 2013 Apple has not yet provided support for 4K output from units manufactured prior to that date or other Mac units However a 4K output does work when the Mac is running Windows in Boot Camp 1 Connectto the display with UltraRes Control Planar UltraRes User Manual 44 Connecting Sources 2 Inthe Multiple Input Setup area select the input that will be used for Input 1 File Tools Help Connection Power Status Connected Status On ErrorCode None Update PowerOn PowerOf Source Settings Image Gains Offset Display Blank Screen Info Error Log Multiple Input Setup Be sure you Input 1 Input3 have selected DisplayPort1 DisplayPort3 this Dessen HDMI 1 HDMI 3 Select the dO n ad Input2 inputs first source ei aas DisplayPon2 DisplayPon4 from either Eeer D HDM2 group RETE Preset 1 Preset4 1 Save J Save Recall Recall HDMI2 HDMI3 HDMI4 Not both at the same time 3 Dothe same for each of the other input sources Planar UltraRes User Manual 45 Connecting Sources 4 When you have finished click Update Tools Help Connection Power Status Connected Status On Error Code None Update PowerOn PowerOf Source Settings Image Gains Offset Display Blank Screen Info Error Log Input Mode Multiple Input Setup Single Input Input 1 Input3 Multiple I
11. temperatures If the LCD module will be installed in a recessed area with an LCD surround or enclosure ensure adequate openings are applied for proper air flow and ventilation At 3000 meters or below the maximum ambient operating temperature for the LCD module cannot be above 40 C nor below the minimum ambient operating temperature of 0 C If one of these conditions exists it is up to the installer to ensure that module placement is changed thermal shielding is provided and or additional ventilation is provided to keep the display within its nominal operating parameters For optimal performance active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display Using the Display in Flat or Tilted Orientation The Planar UltraRes is not recommended for use in flat orientation for tabletop floor or ceiling installations LCD panels of this size are at risk of panel deflection which can cause cosmetic sagging brightness uniformity issues a shortened life span and malfunction of optional touch sensors Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended Planar UltraRes User Manual 13 Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four internal outputs that feed into the d
12. 1229 02A Contents ug le EE 8 Important Safety Instructions dee e EE Ae 9 Recommended USAGE TE 12 Burn In Versus Temporary Image Retention cece cece cence nett e 12 Normal Use Thermal Gutdeltne s 00 ccc cece cence cence ehe 13 Using the Display in Flat Orientation 13 Basic Concept of Planar UltraRes Display 14 Using the Remote Control eg case NEE ENKEN e ra Rr RR Rn RR rr rr rr rr rr rr rr KRK EAR EN 15 Powering On Off Planar UltraRes Displavs 0 cece cece cece nen I mmn 16 Planar UltraRes in Standby Mode ssseeeeeeerrrrerrrrrrrrrrrrrr rr rr rr rr ER rr rr rr rr rr rr rss 17 INP UESSTUP EE 18 Supported Formats for Multiple Inputs ssersererserersrrrrrrrrrrrrrr ers rr rr rr rr rss rs 18 Installing a Planar UltraRes Display EE 19 Belore YOU BEGIN eege peent AER RR EEE EEEE E EEEE AOE Ae 19 Tools Equipment Eege eh gw ege As Nee E E E OEO 19 Other Things You May Nee 19 Plan Your Installatlohi iesu mess ENEE E EE hd Ros 19 Supported Graphics Cards cis sivswdsvord eR ERE TRE YR RE RR T REPEREERTCRAY KREFVERPFERTECE A KRK rss ts 20 Setting Up AMD Graphics Cards For 3D Content 21 Setting Up NVIDIA Graphics Cards for 3D Content 22 Recommended Ae EE 23 Unpacking and Checking Accessories 1 0 ccc cece cece cee cence nen ene ence eee rr rr rr rr rss ss 24 LCD Module BOK 40s Ree HR EREERRERERIAERCERRE EP Re scree diese RER SNR S 24 Accessory eege 26 Installing the DIS EE 28 Installing an UltraRes D
13. 134 98 Display Dimensions Rear View 98 Rear View Wall Mount Hangers and Service Panel Locations WALL MOUNT HANGERS KEEP PERFORATED AREAS CLEAR FOR AIRFLOW Planar UltraRes User Manual 135 98 Landscape Wall Mounts Front and Bottom Views 98 Landscape Wall Mounts Front and Bottom Views 86 77 2202 5 2X PANEL HANGER Lo OUTLINE 23 04 585 2 i 17 67 4488 451 O O 00 Leeds Ll 1257 5 41 38 1051 1 i 26 6 6 H SS SE eas ME 4 PANEL LOCK SCREWS KICKSTAND SUPPORT BRACKET KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 136 98 Landscape Wall Mounts Sides Views 98 Landscape Wall Mounts Sides Views 1 57 m ULZ a N 2 36 Em 60 0 3 61 91 6 Planar UltraRes User Manual 98 UltraRes Touch Front Top and Bottom Views 98 UltraRes Touch Front Top and Bottom Views Planar UltraRes User Manual 138 98 UltraRes Touch Side Views 98 UltraRes Touch Side Views WITH MOUNT WITHOUT MOUNT 3 96 3 95 100 7 7 g 7 100 4 el 16 2 272 69 0 Planar UltraRes User Manual 139 98 UltraRes Touch Rear View 98 UltraRes Touch Rear View 31 50 800 0 Leg 15 75 400 0 i 23 62 600 0 j 11 81 300 0 4X M8X15 MOUNT HOLES Planar UltraRes User Manual 140 UltraRes LED
14. 48 0 1 d DE EEN Ee 665 aus D S Planar UltraRes User Manual 123 84 Display Dimensions Rear View 84 Display Dimensions Rear View 23 62 600 0 L 11 81 300 0 7 lt 4X M8X15 MOUNT HOLES SERVICE PANEL LOCK SCREW USE PH2 SERVICE PANEL CAPTIVE SCREWS Planar UltraRes User Manual 124 84 Display Dimensions Rear View 84 Rear View Wall Mount Hangers and Service Panel Locations LANDSCAPE WALL MOUNT HANGERS PORTRAIT WALL MOUNT HANGERS SERVICE PANEL KEEP PERFORATED AREAS CLEAR FOR AIRFLOW Planar UltraRes User Manual 125 84 Landscape Wall Mounts Front and Bottom Views 84 Landscape Wall Mounts Front and Bottom Views 7524 MINIMUM TOU 2X PANEL HANGER d DISPLAY OUTLINE F Kee Le 120 7 20 27 5148 14 90 378 4 43 73 1110 7 LL 35 84 910 4 26 6 6 al SERVICE KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS AC INLET KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 126 Sides Views 84 Landscape Wall Mounts 84 Landscape Wall Mounts Sides Views AWWW 127 Planar UltraRes User Manual 84 Portrait Wall Mounts Front View 84 Portrait Wall Mounts Front View 43 73 2X PANEL HANGER 1110 7 Li DISPLAY OUTLINE i 30 81 782 4 I O PANEL
15. Catalyst Control Center Sort by Refresh Paste Paste shortcut New nView Properties Screen resolution Gadgets Personalize 2 Select AMD Eyefinity Multi Display then select Create Eyefinity Display Group RADEON Catalyst Control Center Create Eyefinity Display Group Planar UltraRes User Manual 51 AMD Graphics Card Setup for Quadrant Outputs 3 Each quadrant will be shown separately in blue Select each quadrant in the CCC window to indicate its location CCC will arrange the quadrants to show one unified display Catalyst Control Center Arrange Eyefinity Display Group harage the relative porton o he aperi e s AMO Tysken gros Select the gnd position below that correspond to the physical poston of display ht in blue LJ Fr o e H Catalyst Control Center Planar UltraRes User Manual 52 NVIDIA Graphics Card Setup for Single Output Note Older versions of the NVIDIA drivers do not support 4K To see the version of your current card right click on the desktop and select NVIDIA CONTROL PANEL Now go to Help System Information Check the Driver version field It should be 311 15 or later We recommend using the latest version 340 66 as of 12 September 2014 because newer versions make 4K output easier to set up OH Detailed information about your NVIDIA hardware and the system it s running on Display Components System information Operating system Windows 7
16. Commands Setup The Custom Commands Setup page enables you to create custom commands that you can execute from the Custom Commands page gt De Eon View Favorites E Help UR9850 PLANAR E Custom Commands Setup Use this page to configure the custom command buttons When you make cRanges here you must cick the Chane Custom Command Mattens turton immediately below here of at the bata of is page to apply vow changes to the custom command batons OkX to configure the custom command buttons wh the Dutton text and commands below Uae Com Command Benoa Men Settings Enter Button Text and ASCII Commands Button 1 Button 2 Button 1 text Button 2 test ASCII commands ASCII command s Test button commands Test bumon 2 commands Button 3 Button 4 Button 3 text Button 4 text ASCII Correa ASCII command s v PS Remote Monitoring Admin Setup The Admin Setup page contains four sub pages Network Setup Date and Time Access Control and Software Setup These are described in the following pages Ee Ss planar UR9850 PLANAR 0080a3917cf9 i Admin Settings Network Setup egene Date and Time Marwally set date and tine optionally specify network time server set timezone Access Control E Software Setup Lond Westen software updates reset to factory settings P
17. However LCD modules can experience temporary image retention when recommended usage guidelines are not followed Temporary image retention TIR can occur when a static image is displayed continuously for extended periods of time An electrical charge differential may build up between the electrodes of the liquid crystal which causes a negative color video image color inverted and brightness inverted version of the previous image to be retained when a new image is displayed This behavior is true for any LCD device from any LCD manufacturer TIR is not covered under warranty See standard warranty terms and conditions for details Here are some guidelines to help you avoid TIR Usethe LCD module to show a screen saver moving images or still pictures that change regularly When using high contrast images reposition the images frequently Turn off the Planar UltraRes when it is not in use Caution For optimal performance we suggest turning off the power on the Planar 84 UltraRes MX for 4 hours per day and 12 hours per day for the Planar 84 UltraRes LX and 3D as well as the Planar 98 UltraRes Planar UltraRes User Manual 12 Recommended Usage Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to prevent heat buildup and without direct or indirect heat sources such as lighting fixtures heating ducts or direct sunlight that can cause the modules to experience high operating
18. IP address Q User configured IP address 192 168 12 Subnet mask 255 255 255 Default gateway 192 168 12 Preferred DNS server Alternate DNS server Preferred WINS server Alternate WINS server V Validate settings if changed upon exit 9 To confirm the connection open a Windows command prompt and enter ping 192 168 12 12 as shown below Administrator CAWindo BC gt ping 192 168 12 12 Pinging 192 168 12 12 with 32 bytes of data Reply from 192 168 12 12 bytes 32 time 2ms TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 12 12 Packets Sent 4 Received 4 Lost H loss gt Approximate round trip times in milli seconds Minimum ms Maximum 2ms Average Ons GN Planar UltraRes User Manual 85 Remote Monitoring Home Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser It is used primarily for monitoring reporting and some control for example manually powering the displays on and off Remote Monitoring Home Launch a web browser If you are using DHCP enter in the IP address shown on the Info tab of UltraRes Control If you are not using DHCP enter http 192 168 12 12 in the address bar For e
19. Input Sources on page 40 or Setting up for Multiple Input Sources on page 42 for setup information Planar UltraRes User Manual 67 Auto Power Off Timer Auto Power Off Timer If there is no incoming source for a certain amount of time and you want to turn power off automatically use the Auto Power Off Timer slider on the Settings tab and select between 1 60 seconds File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Off Source Setings Image Gains offset Display Blank Screen Info Error Log Auto Power Off Timer Factory Reset Resetto Defaults 1 Splash Screen Auto Power Off Standby Mode Landscape Enabled Low Power Portrait a Disabled Fast Startup Off Status Connected Serial COM84 Standby Mode Standby Mode allows you to choose between a low power setting which saves energy or a fast startup mode that keeps the AC power supplies running Each option is described below Low Power Powers off every component and board possible which helps conserve energy In standby mode the low power option only uses 0 5W of power e Fast Startup Keeps AC power supplies running and takes a little less time to power up If you intend to continually use networking capabilities select this option Note Fast Startup mode is required if you are using the network connection Planar UltraRes User
20. Manual 68 Splash Screen Splash Screen Under the SETTINGS tab you can select whether or not to display a Splash Screen Choose LANDSCAPE or PORTRAIT to display the splash screen for five seconds or OFF The splash screen is only displayed when the Planar UltraRes is powering up File Tools Help Connection Status Connected Power Status On ErrorCode None sj Image Gains Offset Display Blank Screen Info Error Log Auto Power Off Timer 30 T U Auto Power Off Enabled Disabled Factory Reset Reset to Defaults Splash Screen Q Landscape Portrait ot Status Connected Serial COM84 Planar UltraRes User Manual Order of Adjustment Order of Adjustment It is good practice to adjust the image using the controls that follow in the order they are given Brightness Use an external test pattern that has a PLUGE This typically shows white and black chips and several gray chips in between Adjust the Brightness control until the black chip disappears into the background The darkest Gray chip should be just visible above this background J UttraRes Contr File Tools Help Connection Power On Status Connected Status Source Settings f Eror Code None Update Power On Power Off EDID Type 4K 60Hz Preferred HDMI Q 4K 30Hz Preferred C 1080p Preferred 960x2160 Preferred 1920x2160 Preferred _ HDMI3D Fra
21. Network Adapter ffl 11b g n Wireless LAN Mini PCI E Status Diagnose Bridge Connections Create Shortcut Delete Properties Planar UltraRes User Manual 83 Static IP Network Setup 7 Select Internet Protocol Version 4 TCP IPv4 and then click the Properties button EP Intel R 82577LM Gigabit Network Connection This connection uses the following items BE Client for Microsoft Networks d Deterministic Network Enhancer da QoS Packet Scheduler lte and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 TCP IPv6 E Intemet Protocol Version 4 TCP IPv4 4 Link Layer Topology Discovery Mapper 1 0 Driver 4 Link Layer Topology Discovery Responder ues pation Descrint Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Planar UltraRes User Manual 84 Static IP Network Setup 8 Select the Use the following IP address radio button and then enter 192 168 12 100 for the IP address 255 255 255 0 for the Subnet mask and 192 168 12 1 for the Default gateway Click OK to dismiss the IPv4 Properties window Then click Close to dismiss the Local Area Connection Properties window Internet Protocol Version 4 TCP IPv4 Prop General Alternate Configuration Tf this computer is used on more than one network enter the alternate IP settings below Automatic private
22. Setup You can set up your Planar UltraRes display using multiple or single inputs Both are explained below You can select multiple or single input mode using the remote control the UltraRes Control tool or by using RS232 commands For more information see Setting up for Multiple Input Sources on page 42 and Setting up for Single Input Sources on page 40 S939 connector Receives signals from the remote control e e LJ LJ LJ id LJ LJ Connects to the Remote Receives commands sent to the display Monitoring using the UltraRes Control Tool Also used for diagnostic purposes Supported Formats for Multiple Inputs The following formats are supported for multiple inputs Quadrants or Single Inputs 4K 24 25 30Hz 4K 50 60Hz HDMI 4 2 0 1080p 24 25 30 50 60Hz 1080i 50 60Hz 720p 50 60Hz Swaths amp Halves 960x2160 60Hz e 1920x2160 e 60Hz using inputs 1 amp 3 or 2 amp 4 Planar UltraRes User Manual 18 Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display We suggest that you read this entire section before you attempt to install a display Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your display Tools Equipment List Depending on your installation you may need one or more of the following items e 1 and H 2 Phillips screwdriver e Drill and bits e Pencil
23. format support gt Information Discard Apply Note A more detailed explanation of AMD card setup is given in AMD Graphics Card Setup for Quadrant Outputs on page 51 1 Right click on the desktop and select Catalyst Control Center Select AMD FirePro then select 3D Application Settings Check the Enable Quad Buffer Stereo box Select Auto Stereo Horizontal Interleaved from the selection box Click Apply a Uu B W N Open the 3D application and perform application specific 3D setup Planar UltraRes User Manual 21 Supported Graphics Cards Setting Up NVIDIA Graphics Cards for 3D Content file Log Dexktop JD Settings Help Gm 0 16 Saect a eg D Zeen Ausl mage mea rf preven eng Change reoluton Aust desktap color semngs a Sterecscape 30 Set up stereoscaox E ven compatidty games eee Adhat vdeo cor settings Adjust video mage mer You can change the diobal 30 settings and create ovemdes for spectic programa The overnies mil be used s tomabcaly each ime the specfed pogana we launched I wouhi bbe to ee the folowing 30 settings Cobalt Settings Progen Sette L Select a program fo aston 4i emm ee prayer v d Dow orty 2r og are found on es computer 2 Specfy the settings tor tut program Feature Mamm ore cerderes tare MUR att y wed GPL accelerator Ad Remove a Secr Use gobs setting Use fe JD sat Use global setting Dada Gier pert Use goba setting Auto wc Use Gobel settng P
24. is a short example ll COM8 19200baud Tera Term VT nnn File Edit Setup Control Window Help Cins gt Planar UltraRes User Manual 100 RS232 Communication Setting Up Single Inputs Using RS232 Commands You can set up single inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is a short example i COM8 19200baud Tera Term VT mme 29 lt ins 5 gt lt INS 5 gt Planar UltraRes User Manual 101 RS232 Commands RS232 Commands The RS232 connection must use the following settings e 19200 baud rate e 8 data bits e 1 stop bit e No parity bit e No HW RTS CTS or SW XON XOFF flow control RS232 Command Format Commands sent from the initiator to the follower must have the following format www xyz CR Where e and indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it e www indicates the command code This field is case insensitive i e PWR pwr and PwR should all be treated as PWR e x is the destination parameter This is an optional parameter that indicates which memory the command is referencing This parameter is rese
25. is detected the following window appears with information already filled in Auto Detect Serial number UR9850 AAABBBCCC PortName COM84 Baud Rate 19200 Parity None Data Bits 8 bits Stop Bits One Handshake None If no input is auto detected you will see a window similar to the following Notice all fields are grayed out and cannot be changed e No serial ports detected Planar UltraRes User Manual 66 Setting Up Sources 4 Ifthe connection is successful the Status at the top of the window will show Connected Note that all tabs are now accessible and can now be changed if needed 3 uitraRes Contr File Tools Help onnection Power Status Connected Status On ErrorCode None Disconnect Update Power On I Power Off Input Mode Multiple Input Setup Single Input Input 1 Input3 Multiple Inputs 9 DisplayPort 1 DisplayPort3 C HDMI 1 C HDMI 3 Single Input Setup DisplayPort 1 Input2 Input4 DisplayPort2 DisplayPort2 DisplayPort4 C DisplayPort3 C HDMI2 9 HDMI4 Displ t4 x SES Preset 1 Preset2 Preset3 Preset4 C HOMI 1 ee HDMI2 HOMI 3 HDMI 4 Save Save Save Recall Recall Recall Recall Status Connected Serial COM84 Setting Up Sources This information is covered earlier in the manual Please see Setting up for Single
26. power cord connect one end to a grounded outlet and the other to the AC power input next to the I O panel the bottom of the UltraRes display 102929445999 atr rt rr T Connecting the Wired IR Module In order for the remote control to work you need to connect the wired IR module to the display also on the bottom of the I O panel Then place the IR receiver in the desired place on or near the display IR receiver Planar UltraRes User Manual 39 Connecting Sources Connecting Sources There are three modes of operation 1 Single Input e 4K 24 25 30Hz e 4K 50 60Hz HDMI 4 2 0 e 1080p 24 25 30 50 60Hz 1080i 50 60Hz 720p e 50 60Hz 2 Four headed input e 4K 24 25 30Hz e 4K 50 60Hz HDMI 4 2 0 e 1080p 24 25 30 50 60Hz e 1080i 50 60Hz e 720p e 50 60Hz 3 Two headed input e 960x2160 60Hz e 1920x2160 e 60Hz using inputs 1 amp 3 or 2 amp 4 Setting up for Single Input Sources Connect from a single headed source to the display If the image is 4K it will fill the whole screen For non 4K signals the image is upscaled to 4K e PC with 4K 24 25 30Hz output e 4K Blu ray player such as a Sony BDP S790 i ml Select the input source using either the remote control or UltraRes Control Software from the computer Planar UltraRes User Manual 40 Connecting Sources Selecting a single source with the remote Press the button that has the 4K source connected Select Single Planar Ul
27. weg te gooien dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and oyang EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birli i nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik lix Recommended Usage Recommended Usage In order to get the most out of your LCD modules use the following recommended guidelines to optimize the display Burn In Versus Temporary Image Retention Burn in causes the screen to retain an image essentially forever with little or no way to correct the problem Under normal use an LCD module will not experience burn in as plasma displays do nor will it retain images in any way Normal use of an LCD module is defined as displaying continuously changing video patterns or images
28. 0 Blue Gain Status Connected Serial COM84 Planar UltraRes User Manual 73 Offset Offset The Offset tab corrects for color imbalances in the dark areas of the image A good way to do this is to use a test pattern consisting mostly of dark gray areas such as a 30 IRE window pattern If the gray areas contain traces of red green or blue decrease the Offset for that color Do the Gain adjustment first then the Offset i uitraRes Contre File Tools Help Connection Power Status Connected Status On ErrorCode None Power On Power Off Display Blank Screen Info EnorLog Red Offset Green Offset Status Connected Serial COM84 Planar UltraRes User Manual 74 Changing Backlight Intensity Changing Backlight Intensity To change the brightness of the display use the Backlight control on the Display tab If you want a brighter display move the slider towards a higher number If you want to conserve power and increase backlight life move the slider towards a lower number P File Tools Help Connection Power Status Connected Status On Error Code None Update Poweron Power of Source Settings image Gains Offset Display Blank Screen Info Eye Log Local Dimming On of Backlight Top Half Frame Delay e Q Bottom Half Frame Delay oU Status Connected Serial COM84 Turning Local Dim
29. 0 Single Input Input Mode INM No No 2 Multiple Inputs 0 DisplayPort 1 1 DisplayPort 2 2 DisplayPort 3 3 DisplayPort 4 Input Source INS No No 4 HDMI 1 5 HDMI 2 6 HDMI 3 7 HDMI A IP Address IPA Yes No Information Pixel IPC Yes No Clock Information Signal ISF Yes No Format Planar UltraRes User Manual 107 Supported UltraRes RS232 Commands 3 S v Fil sl ck v 7 S D ov E SS A gt 2 30 E ki Ke E x a o Setting S 2 1E S ali Notes Information Serial len In No N A N A Yes No Number EH ITS No Value returned is in Celsius Temperature Sensor 1 On 2 Off 3 Menu 4 Enter 5 Up 6 Down 7 Left 8 Right 19 HDMI 1 Remote Key KEY No 20 HDMI 2 21 HDMI 3 22 HDMI 4 85 DisplayPort 1 87 DisplayPort 2 88 DisplayPort 3 89 DisplayPort 4 90 Single Input 91 Multiple Inputs 92 Previous M 0 Off Local Dimming LDM No 1 On Model Name MDL No 0 Based on Input Source Multiple Input 1 MI RW No 0 2 No No 1 DisplayPort 1 2 HDMI 1 0 Based on Input Source Multiple Input 2 MI2 RW No 0 2 No No 1 DisplayPort 2 2 HDMI 2 0 Based on Input Source Multiple Input 3 MI3 RW No 0 2 No No 1 DisplayPort 3 2 HDMI 3 Planar UltraRes User Manual 108 Supported UltraRes RS232 Commands Ou K v v e Si s 5 ck El 2 8 s fe eos E S S 8
30. 2 88 Setting KRACK x LEE Notes 0 Based on Input Source Multiple Input 4 MIA R W No No No 1 DisplayPort 4 2 HDMI A Melde PSA W No 0 No No Value preset number Apply NIUIHpIe BB Sr SRt PSS No Value preset number Save Power PWR Ma 9 n 1 On 0 Off Splash Enable SPE No 1 Landscape 2 Portrait String format aabbccddeeff where aa is the Input Source value in hex bb is the Input Mode value in hex cc is the Multiple Input 1 setting in hex source Setup AN Ne dd is the Multiple Input 2 setting in hex ee is the Multiple Input 3 setting in hex ff is the Multiple Input 4 setting in hex 0 Standby 1 Powering Up Status STA No 2 On 3 Powering Down 4 Error 0 Low Power Standby Mode STB No 1 Fast Startup System Reset SYS No Action will be performed on any Planar UltraRes User Manual setting value 109 SNMP Monitoring SNMP Monitoring The current settings and status of UltraRes units can be remotely monitored using SNMP Simple Network Management Protocol if the SNMP option is enabled through the web browser settings The MIB Management Information Base used for all Planar display products is available by electronic distribution in the file PLANAR DISPLAY MIB txt The table below shows the objects that can be monitored all Planar SNMP objects are read only and no traps are used The default read only community string for all Planar SNM
31. ATOL are lt onyated Moruontal eterlaced stereo displuy Stereo Grable On Use goba ste OM D Threaded cptrureton Une goba setting Auto Triple derg Use godal seting OM Ver cal sync Une global setting Une the TD applicaton H Descrpeon This inten contains af cf fe ID features you can achat on pes NIRA GPU bated gags card shan ureo fe twlected program ton step L fou can Change the seting of a etre ung fw dropdown baffen brode fe festre we gen sage Feet o A Afferent 3D seting fy a sech applicaton or propan Note A more detailed explanation of NVIDIA card setup is given in NVIDIA Graphics Card Setup for Single Output on page 53 or see NVIDIA Graphics Card Setup for Quadrant Output on page 59 1 Right click on the desktop and select NVIDIA Control Panel 2 Under 3D Settings select Manage 3D Settings 3 Select the Program Settings tab 4 In section 1 select the program for which its 3D capabilities will be used If the program is not listed click Add and search for the program s exe file 5 In section 2 use the following settings a Stereo Display mode Horizontal interlaced stereo display b Stereo Enable On 6 Repeat steps 4 and 5 for each 3D enabled application that you wish to use Click Apply 8 Open the 3D application and perform application specific 3D setup Planar UltraRes User Manual 22 Recommended PCs Recommended PCs In order to use 4K video it is crucial that you have a high powere
32. Codes Troubleshooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time If you are not able to solve your issue in this section please contact Planar s Technical Support team for assistance UltraRes LED Codes The LED on the UltraRes display will show different things depending on the state of the display System State LED Behavior Power Up Standby LED blinks on and off every sec until it enters the ON state After the LED is powered on the LED will be blue while in Standby mode Error LED blinks on for 2 seconds and off for 4 seconds Firmware Upgrade LED blinks on for 1 second and off for 1 second On LED is off Planar UltraRes User Manual 141 Error Codes in the UltraRes Control Software Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes that may appear in the error log see the table below File Tools Connection Status Disconnect Help Power Status On Error Code Power On Connected Update None Power Oft Source Settings Display Blank Screen Info J Era teg Error Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Fail
33. EDID 4 4K 60Hz Preferred EDID Error Log 1 EL1 Yes No Response contains 50 hex digits representing the first 25 entries in the error log Error Log 2 EL2 Yes No Response contains 50 hex digits representing the second 25 entries in the error log Error Code ERR No No 0 None 1 2 AC Power Supply 1 Failure 2 AC Power Supply 2 Failure 3 AC Power Supplies 1 and 2 Failure 8 AC Power Status Cable Disconnected 9 DC Power Supply Failure 10 FPGA Initialization Failure 11 Calibration EEPROM Failure 12 Overtemp Bottom Frame Delay FDB No No Top Frame Delay Firmware Upgrade FDT FWU No No No No No Action will be performed on any setting value Gamma Simple GMS R W No No No 0 2 0 121 8 2 222 3 2 2 35 4 2 5 Planar UltraRes User Manual 106 Supported UltraRes RS232 Commands Ou UO S e Z 2 ri y 7 S D o 5 E SS gt gt o s Ou E lS s x EI BS Setting S M S a da aah Information Boot IBV No N A N A Yes No Version 0 REC601 Information Current PRECIUM Color Space SS Ba i ge RGB 3 RGB Video Information FPGA 1 IF1 Yes No Version Information FPGA 2 IF2 Yes No Version Information FPGA 3 IF3 No N A N A Yes No Version Information FPGA 4 IFA Yes No Version Information IFV Yes No Firmware Version
34. LCD mounts 25 using 38 Index L landscape wall mounts front view 126 136 side views 127 137 LCD installation 28 mounts 24 optical specifications 118 wipes 19 LCD module 24 contents in box 24 dimensions 117 operating temperature 119 orientation 117 screen brightness 118 specifications 117 uniformity 118 viewing angle 118 LED behavior 141 LED codes 141 local dimming on off 75 local dimming turning on off 75 low power standby mode 68 M MacBooks 4K from 44 manufacturer s address 148 mechanical specifications 117 monitoring SNMP 110 mounting template for LCD mounts 24 multiple inputs setting up via RS232 commands 100 supported formats 18 MultiTouch driver installation 114 uninstalling the driver 115 native resolution 118 network access controlling in remote monitoring 96 network power on off not working 146 network settings DHCP setup 80 static IP network setup 82 network setup in remote monitoring 94 Planar UltraRes User Manual 150 Index normal use thermal guidelines 13 NVIDIA graphics card setup 53 O offset 74 operating temperature 119 optical specifications 118 optional kickstand bracket 25 LCD mounts 24 mounting template 24 using the kickstand bracket 38 order of adjustment 70 orientation of LCD module 117 P PC not outputting 4K 60Hz 145 planning your installation 19 portrait wall mounts front view 128 129 power off auto timer v
35. One of the FPGAs on the main board did not start up correctly The main board could not communicate with the calibration EEPROM Planar UltraRes User Manual Solution The main board needs to be replaced There are two possible causes one of the FPGAs has corrupt code or is damaged Solution First check the FPGA status LEDs on the main board If one is not blinking that FPGA didn t start up The FPGA code may need to be programmed again Solution If reprogramming an FPGA doesn t work it is likely the FPGA is damaged If this is the case the main board needs to be replaced It is likely that the calibration EEPROM cable is disconnected Solution Connect the EEPROM cable 143 Symptoms Possible Causes and Solutions Symptoms Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display First look at the different symptoms to see if you can find your issue And then look at the possible cause and try the suggested solution s If you still are not able to resolve your issue please contact Planar s Technical Support Department Symptom Can t Get PC to Output 4K 24 30Hz Possible Cause Your graphics card may not support a 4K output Solution Make sure that your graphics card can support a 4K output See Supported Graphics Cards on page 20 for a list of the current graphics cards that Planar supports for the UltraRes display Solution Con
36. P Included Power cord 1 Used to receive signals from 1 the remote control Used to help in mounting 2 the IR sensor module Contains the User Manual 1 and setup software Used to set up display 1 software Used to power the display 1 on off select multiple or single inputs Note Batteries are included but not installed Planar UltraRes User Manual Unpacking and Checking Accessories Picture 26 Part Carrying Strap 3D glasses 84 3D and 98 only Description For lifting and carrying the display using two people For viewing 3D content Planar UltraRes User Manual Number Included 2 Unpacking and Checking Accessories Picture 27 Installing the Displays Before installation keep the following points in mind These displays are heavy Make sure that you have adequate studs to support the weight of each display if installing on a wall The UltraRes must be installed on a flat surface e If you ordered the optional wall mounts use the supplied UltraRes mounting template for the center point of the display as well as for top and bottom bracket installation e The wall mounts for a landscape and portrait installation look very similar The process to install them is almost exactly the same The only difference is the way in which you use the wall mount template This will be pointed out in the relevant step Planar UltraRes User Manual 28 Installing an UltraRes Display on a W
37. P objects is public Once the PLANAR DISPLAY MIB is loaded in your SNMP manager you can walk all the available objects from the top level object PlanarSystems 1 3 6 1 4 1 19125 or its sub object PlanarDisplayProduct 1 Most object values are integer type except where noted Generally for integer types the value 1 is returned if there is any internal system or communication error and normal return values are zero or positive integers Object Name Description Value UltraRes 010 01412 See RS232 code IFV plnrModel plnrSWPart Model name string Part number string for the Remote Monitoring software plnrSN1 plnrVersion1 Serial number string SNMP agent version string plnrVersion2 Firmware version string plnrVersion3 6 FPGA 1 4 version string See RS232 code IF1 through IF4 plnrDisplayStatus General display status 0 Error 1 OK 1 N A 0 Power off or error 1 OK 1 N A 1 15 See RS232 code BKL 0 4 See RS232 code CLS 0 7 See RS232 code INS 0 source absent 1 2 source present plnrPowerStatus Power status information plnrDisplayBacklight Backlight value plnrDisplayColorSpace User selected color space plnrinputSelect User selected input source plnrinputStatus Input source status plnrinputHResolution Horizontal resolution Pixels plnrinputVResolution Vertical resolution plnrinputVRefresh Vertical r
38. Planar UltraRes User Manual PLANAR Contents of this publication may not be reproduced in any form without permission of Planar Systems Inc Windows is a trademark of Microsoft Corp All other names are trademarks or registered trademarks of their respective companies The information contained in this document is subject to change without notice Planar Systems Inc makes no warranty of any kind with regard to this material While every precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material rranty Y oeCrvice Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post sale technical support to a full suite of depot services our services are performed by trained Planar employees When you purchase a Planar product you get more than a display you get the service and support you need to maximize your investment To find the latest warranty and service information regarding your Planar product please visit http www planarcontrolroom com support Orp emen The Planar UltraRes 4K professional displays are fully ROHS compliant All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act Part Number 020
39. Professional 64 bit Service Pack 1 DirectX runtime version 11 0 Graphics card information Items Details Quadro 1000M Driver version CUDA Cores 96 Graphics clock 700 MHz Processor clock 1400 MHz Memory data rate 1800 MHz Memory interface 128 bit Memory bandwidth 28 80 GB s Total available grap 5829 MB Dedicated video me 2048 MB DDR3 Svetam vidan mam ame If you do not have a version beyond 311 do these steps 1 On the desktop right click and select NVIDIA Control Panel Planar UltraRes User Manual 53 NVIDIA Graphics Card Setup for Single Output 2 Select Change Resolution on the left NVIDIA Con Die Edit Desktop Display Help wx Select a Task E 30 Settings Adjust image settings with pre Manage 3D settings Set PhysX Configuratio amp Display You can adjust the amount of information appearing on the screen and reduce flickering You can also HDTV and seta country specific signal for your standard definition SD TV Adjust desktop color settings Rotate display View HOCP status Set up digital audio Adjust desktop size and position Set up multiple displays E Video LAdjust video color settings Adjust video image settings E Workstation View system topology Set up Mosaic DisplayPort PC display Resolution HD SD 1080p 1680 x 1050 1080p 1600 x 900 1080p 1440 x 900 1080p 1400 x 1050 1080p 1366 x 768 1080p 1360 x 768
40. S E AE ee te 70 BYIG AN EE 70 EE aen tele Geet Eege TN mE ERR RE ERA arabe ee virtu RR SKER 70 Color Reie 71 ET Vu EE EE 71 IJBIRELUS CT 72 HDMI SD Frame Packing ossis ceca usos srpRS p Rep C rRMERPR pee RR RR QS EA rr KKR rss rss 72 Color SECC esa kqcxekeur EE ake axes NEE EE EE EEN IAS RT qx 73 Galli EE 73 USGI ad rare sada sah Soe sedd deed aw head COT aus hanes eGo EE 74 Changing Backlight Intensity cece cece cece cence nnn eee heme 75 Turning Local Dimming On Or Off ee NENNEN EEN NEE KEEN NEEN EN Re hee ERO E rr rr rr be 75 Planar UltraRes User Manual Table of Contents Changing Frame Delay ge EE EE EE EE EE 76 Upgrading FIFITWAPB S Ee EE Eed beter de Eege EE ER 77 Error L O EE 79 Network TEE 80 DHCP Network S tUD EE 80 Static IP Network Eege ege ER ERR IEEE QUERER Piae A HCE rungs a BN erc Rast EU eg 82 Planar UltraRes Remote Monitoring Software 4 e A REESEN EREN ENEE SEA SS 86 Remote Monitoring HOITie vri err vipa EE RR Oa NRHA PE Ray Ree ROC C APTA WOO Se 86 Remote Monitoring Custom Commande 87 Remote Monitoring Unit Status ssseseesrerrrrrrerrrrrrrrrrrrr Rs ET 88 Remote Monitoring Display Control 89 Remote Monitoring Power On Off ee NES EH EIERE ENER ENEE ceva aaa EN EEN EN REENEN EE 90 Remote Monitoring Source Setup 91 Remote Monitoring Advanced Setup 92 Remote Monitoring Custom Commands Setup 93 Remote Monitorin
41. The following example shows the pulse train for this command Leader Pulse Address Byte 1 Address Byte 2 Command Byte Command Byte logical inverse End Puke 1 I A 9 ms 145ms 000001 1 Of 1 1 1 1 001 0000001 1 1 34 4 1 1 1 0 4 13 5 ms gt a 27 ms gt lt 27 ms Planar UltraRes User Manual 112 Supported UltraRes IR Commands Using Discrete IR Codes Remote Control Button Name Address Data NEC Data From Remote On 1785 1 0x06F901FE HDMI 1 1785 2 0x06F902FD DisplayPort 1 1785 0x06F903FC HDMI 2 1785 EA OxOGF906F9 DisplayPort 2 7 0x06F907F8 Off 9 0x06F909F6 HDMI 3 10 0x06F90AF5 DisplayPort 3 11 0x06F90BF4 Single Input 1785 0x06F90DF2 HMDI 4 1785 0x06F90EF1 DisplayPort 4 15 Ox06F90FFO Multiple Inputs 17 0x06F911EE Menu 21 Ox06F915EA Previous 22 OxO6F916E9 U 1785 26 Ox06F91AE5 e me 3x o Left 1785 29 0x06F91DE2 Right 1785 31 0x06F91FEO Down 1785 24 0x06F918E7 Planar UltraRes User Manual 113 USB and Power Hook Up Touchscreen Setup USB and Power Hook Up 1 Plug in the 5V 4A Power supply connector to the touchscreen power connector Note USB and Power connection to the touchscreen 2 Connect the 5V line cord to the power adapter 3 Plug one end of the USB cable to the USB connector on the touchscreen and the other end to the PC Note USB and Power connection to the touchscreen Touchscreen MultiTouch Driver Installation 1 W
42. V lt DisplayPort RGB DisplayPort YUV References VESA DMT CEA 861 E Format 1 Vv CEA 861 E VIC 16 with horizontal parameters halved and vertical parameters doubled Vv CEA 861 E VIC 16 with vertical parameters doubled V VESACVT R V VESACVT R ITU R BT 1358 CEA 861 E Format 17 amp 18 V V SMPTE 125M CEA 861 E Format 6 amp 7 v SMPTE 274M CEA 861 E Format 20 v SMPTE 274M CEA 861 E Format 5 V SMPTE 296M CEA 861 E Format 19 V SMPTE 296M CEA 861 E Format A v SMPTE 274M CEA 861 E Format 32 v SMPTE 274M CEA 861 E Format 33 V SMPTE 274M CEA 861 E Format 34 V SMPTE 274M CEA 861 E Format 31 SMPTE 274M CEA 861 E Format 16 120 Signal Compatibility UHDTV 3840x2160 24 54 000 297000 V v V V SMPTE ST 2036 1 2009 HDMI 1 4b VIC 1 3840x2160 25 56 250 297000 V v V v SMPTE ST 2036 1 2009 HDMI 1 4b VIC 2 3840x2160 30 67 500 297 000 V V V v SMPTE ST 2036 1 2009 HDMI 1 4b VIC 3 3840x2160 50 156 250 297 000 4 SMPTE ST 2036 1 2009 CEA 861 F Format 96 4 2 0 3840x2160 60 167 500 297 000 4 SMPTE ST 2036 1 2009 CEA 861 F Format 97 4 2 0 Planar UltraRes User Manual 121 Signal Compatibility Planar UltraRes User Manual 122 UltraRes Dimensions 84 Display Dimensions Front Side and Top Views dimension in inches dimension in mm 18 l So 7 3 05 75 54 77 4 1918 7 1 89
43. a ete b pO eR et FX PREX Pace rss rr rr o sa 115 CalibEatialts EE 115 iulio RR ES ER RETE T TNT MIT 115 ru TT iiaei tE ti EE 115 Uninstalling the MultiTouch Driver 115 SPECINEAN NS 45 eer SAU PPpEiDEO Io Vesp NEATIS TUERI MI T DE 117 Siorial Compatibility EE 120 UltraRes DIMENSIONS EE 123 84 Display Dimensions Front Side and Top Views 123 84 Display Dimensions Rear View ve NEIER rere ah arr REKR Rea S deed eee ENEE EE 124 84 Rear View Wall Mount Hangers and Service Panel Locations 125 84 Landscape Wall Mounts Front and Bottom Views 126 84 Landscape Wall Mounts Sides Views 0 ccc ccc cence cence een 127 84 Portrait Wall Mounts Front View 128 84 Portrait Wall Mounts Sides Views 129 84 UltraRes Touch Front Top and Bottom Views 130 vi Planar UltraRes User Manual 84 UltraRes Touch Side Views 131 84 UltraRes Touch Rear Meet EEN EE 132 98 Display Dimensions Front Side and Top Views 133 98 Display Dimensions Rear Mie Seege NEES ENEE ENEE EES RES 134 98 Rear View Wall Mount Hangers and Service Panel Locations 135 98 Landscape Wall Mounts Front and Bottom Views 136 98 Landscape Wall Mounts Sides Views 137 98 UltraRes Touch Front Top and Bottom Views 138 98 UltraRes Touch Side VIEWS uuo dta deca oie ORE ROE RE E REOR EG E Mc ol Gd e RU Md CR PE ERR I RE o MM 139 98 UltraRes Touch Rear View dado ERR CREAR OE ERRCE OR CERE NDA OCEAN
44. all Installing an UltraRes Display on a Wall Caution For whatever structure is used to mount the display be sure that it is sufficiently engineered to handle the weight of the display Also be sure to purchase the correct hardware needed to support the display mounted to that structure Caution If the unit being installed is fitted with a touch input device it is important that the touch frame is not used to lift the unit Also the unit should never be placed on the touch frame to support the unit 1 Find the center point of the display on the wall where you intend to install it 2 Drawa short about 1 horizontal line and then a vertical line to just below the top edge of the display Planar UltraRes User Manual 29 Installing an UltraRes Display on a Wall Center notch alignment 3 Use the provided template to determine the center points of the wall mounts The V notches are labeled L for a landscape display or P for a portrait display Use the appropriate V notch to align with the horizontal line drawn in the previous step Planar UltraRes User Manual 30 Installing an UltraRes Display on a Wall 4 Inthe hole marked Top on the template mark the center of the hole on the wall Be sure the vertical line runs through the center of the hole and that the template is plumb You may wish to screw the template in place to make the next steps easier Note
45. andby Also when then scheduler powers off the system it won t be able to power back on later if Standby Mode is set to Low Power Solution Make sure Standby Mode is set to Fast Startup in the UltraRes Control software See Standby Mode on page 68 for more information Symptom IR Isn t Working Properly Possible Cause The wired IR module may not be fully connected Solution Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible Possible Cause The wired IR module cable is not being used Solution Make sure that the wired IR module cable See Connecting the Wired IR Module on page 39 for more information Planar UltraRes User Manual 146 Accessing Planar s Technical Support Website 1 Goto http partners planarcontrolroom com 2 Once you enter your login and password you can access downloadable utility software new firmware user manuals and service manuals Downloading Additional Documentation and Firmware Some of the other documents for the UltraRes 4K professional display which are or will be available on www planar com Downloading Utility Software 1 Goto http partners planarcontrolroom com 1 Enter your login and password information 2 Navigate to the section that contains software updates and then look for Planar UltraRes 3 From the list of available software click on the tool you need Planar UltraRes User Manual 147 Regulatory Inf
46. ay For example to display HDMI 1 DisplayPort 2 HDMI 3 and DisplayPort 4 press the HDMI 1 DP 2 HDMI 3 and DP 4 buttons Planar UltraRes User Manual 43 Connecting Sources Selecting multiple sources with UltraRes Control Software When you use the UltraRes Control software to set up multiple sources there are three different settings per input channel Make sure you have selected the Multiple Inputs radio button in the lower left corner P File Tools Help Connection Power Status Connected Status On Choose Error Code None Multiple Update PowerOn Power Op Inputs Source Settings Image Gains Offset Display Blank Screen Info Error Log Input Mode Multiple Input Setup i Sinale Inout Input 1 Input 3 DisplayPort1 DisplayPort3 Q HOMI 1 HDMI3 Single Input Setup DisplayPort 1 Input2 Input4 DisplayPort2 DisplayPort2 DisplayPort4 DisplayPort3 C HOMI2 HDMI 4 DisplayPort4 Preset 1 Preset2 Preset3 Preset4 HDMI 1 save Save See Save Recall J Recall TEL Recall Recall HDMI3 HDMI 4 Status Connected Serial COM84 There are three basic types of 4K sources PCs with NVIDIA graphics cards such as NVIDIA Quadro K5000 PCs with AMD graphics cards such as AMD Radeon 7970 e HDMI 4K sources like Blu ray such as Sony BDP S790 Note Apple has provided support for 4K output only on MacBook Pro and Mac Pro units
47. ay cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada ICES 003 This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Any changes or modifications to the display not expressly approved by Planar could void the user s authority to operate this equipment Other Certifications CISPR 22 Planar UltraRes User Manual 148 Index Numbers 4K from MacBooks 44 4k not working 145 A access control in remote monitoring 96 accessories accessory kit contents 26 checking 24 checking and unpacking 24 electronics box contents 24 LCD module box contents 24 adjustment order of 70 admin setup in remote monitoring 93 ambient operating temperature 119 AMD graphics card setup 51 aspect ratio 117 auto power off timer 68 auto power on off 68 avoiding temporary image retention 12 backlight intensity changing 75 barometric pressure 119 baud rate 96 brightness control 70 screen 118 C certifications 148 changing backlight intensity 75 changing frame delay 76 cleaning the LCD screen 19 codes error 142 codes LED 141 color gamut LCD module 118 color temperature 71 communicating via RS232 commands 100 compatible vid
48. d PC We also recommend using a single 4K output whenever possible Doing so eliminates the requirement of multi output synchronization Planar UltraRes User Manual 23 Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box Part LCD module LCD mounts optional Mounting template Description One per box If ordered this will be inside a separate box inside the LCD box Note If you do not use Planar s mounts you need to ensure the mounts that you purchase can adequately support the display Used to line up where the wall mounts will be installed This is included with Planar s optional LCD mounts Number 1 1 Planar UltraRes User Manual Unpacking and Checking Accessories Picture 24 Part Kickstand bracket 84 only M4x8 Panhead screws 84 only Lift block assembly 98 only M8 x 35 Panhead screws 98 only Description Number Mounts to the display when 1 Planar mounts are purchased Used to mount the kickstand 4 bracket Used as attachment points 2 for lift assist machines Used to mount the lift blocks 4 Planar UltraRes User Manual Unpacking and Checking Accessories Picture 25 Accessory Kit The following items are included in the accessory kit Part AC power cord IR sensor Double sided tape USB drive Passive USB cable Remote control Description NUmDer
49. dt View Favorites Toots Help planar UR9850 P Ra 0080a3917cf9 PLANAR Custom Commands Source Setup Planar UltraRes User Manual 91 Remote Monitoring Advanced Setup Remote Monitoring Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Monitoring software program This includes selecting the power mode that works best for your display either low power or fast startup You can also select many display settings such as backlight intensity frame delay color space definitions and RGB settings Be Edt View Favorites Iook Heip planar UR9850 PL RE 0080a3917cf9 Advanced Setup _ Settings M auto OM Enable Low Power mode is the ranarum power cpt6ns and network connection wal be lost upon power off Fast Startup moe mantis power to cone components of he system and wil manti MERON COARECION 83 weit s a miniesum startup tene Low Power O Fast Sumo Auto Power Off Timer 1 60 minstes 30 Set Sola Screen undrenge O eng nm righeness 0 100 so Se seruat 0 100 dor Temperatur zow O sso O esox O wx native camma 1s 922 O2 s DID Type lt lt 20 Pveleres O 1080p Preferred C 9602160 Preferred C 1920x2160 Preferred 4k 60H Preferred HOM 30 Frame Packing Color Space ave O seng O spe O er O noe video v Gains and Offsets Planar UltraRes User Manual 92 Remote Monitoring Custom Commands Setup Remote Monitoring Custom
50. e This process can take a few minutes depending on the speed of your network It is very important that you do not interrupt the load process once it begins 3 If you want to reset ALL settings to the factory default click Reset ALL to Factory Default This includes network settings date and time etc as well as display settings Caution Using this option will reset all of your configurations and reboot the remote monitor Because this includes network settings be aware that the UltraRes Remote Monitoring software may not configure to the same network address after the system reboots 4 When you click Reset ALL to Factory Default you receive the Confirm Factory Reset page Click OK Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default 5 The top of each page shows the Planar logo which is a link to http www planar com You can change this link to refer to any URL that you find useful by typing it into the Product ID Link box Planar UltraRes User Manual 97 Remote Monitoring Reboot 6 To make this link live click Change Product ID Link 7 In normal operations Remote Monitoring polls the displays at a rate of one per second to look for user requests that have been made using the IR remote control and the on screen menus In some situations this polling can have a noticeable performance impact If you want to disable this polling select the Disable polling for alert cond
51. e IR Codes Using Discrete IR Codes The UltraRes display accepts commands in the form of IR signals that conform to the NEC protocol Each UltraRes remote control has an NEC control code associated with it You can use these codes to program a third party universal remote control to work with the UltraRes These third party products usually come with a computer software application for this purpose For more information consult the documentation provided with the remote control IR Command Protocol The IR control codes have the following characteristics Each code consists of the following A leader pulse a modulated pulse of 9 ms followed by a non modulated pulse of 4 5 ms 16address bits The default address is 1785 Ox06F9 binary 00000110 11111001 16 data bits eight 8 bits for the command followed by the logical inverse of the command e An end pulse a modulated pulse of 0 56 ms similar to the modulated pulse in the 0 and 1 bits The end of the modulated pulse constitutes the end of the data transmission e The carrier frequency is 38 kHz with the modulated pulses having a 3396 duty cycle e Commands are sent at a maximum rate of 9 Hz For example below is the NEC control code for the ON button of the UltraRes remote control assuming the default address is used Hex 06 F9 01 FE Binary 00000110 11111001 00000001 11111110 Command Logical Function Address Byte 1 Address Byte2 Command Inverse
52. e mounts 40lbs 18kg Orientation 84 Landscape LX MX 3D or Portrait MX version only Orientation 98 Landscape Aspect ratio 84 16 9 landscape 9 16 portrait Aspect ratio 98 16 9 landscape LED life Minimum half brightness 30 000 Typical half brightness 50 000 Planar UltraRes User Manual 117 LCD Optical Specifications Specification Maximum Screen brightness 84 3D 84 LX 84 MX 98 MX Sequential contrast local dimming enabled 84 3D 84 LX 84 MX 98 Sequential contrast local dimming disabled 84 3D 84 LX 84 MX 98 Uniformity 84 98 Viewing Angle 2D content 3D content left right 3D content up down Color gamut 84 Red x y Green x y Blue x y White x y 98 Red x y Green x y Blue x y White x y Native color temperature Number of colors Native resolution Planar UltraRes User Manual Minimum 336 cd m 280 cd m 400 cd m 400 cd m 1100 1 1100 1 1000 1 900 1 70 75 89 in all directions 89 in all directions 26 combined Typical 420 cd m 350 cd m 500 cd m 500 cd m 20 000 1 20 000 1 20 000 1 20 000 1 1600 1 1600 1 1400 1 1300 1 30 combined 72 NTSC 100 REC709 0 645 0 335 0 300 0 620 0 150 0 060 0 279 0 292 0 654 0 333 0 307 0 602 0 151 0 063 0 281 0 288 10 000K 1 billion 3840 x 2160 118 Environmental Specifications Specification Temperature operating non operati
53. e networks Change advanced sharing This computer Enos View your active networks Connect or disconnect Access type Internet Connections at Wireless Network Connection PlanarCorp planar net Domain network Unidentified network Access type No Internet access Public network Connections H Local Area Connection Change your networking settings Set up a new connection or network Set up a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connect to a network Connect or reconnect to a wireless wired dial up or VPN network connection E Choose homegroup and sharing options Access files and printers located on other network computers or change sharing settings See also Troubleshoot problems HomeGroup Diagnose and repair network problems or get troubleshooting information Internet Options Windows Firewall 5 Click Change adapter settings in the left side pane 6 Right click on the local area connection that corresponds to the network interface that is connected to the UltraRes and then select Properties Organize v Disable this network device Diagnose this connection Rename this connection View status of this connection gt SC X EN e Local Area Connection pz it Local Area Connection 2 _ Local Area Connection 4 Wireless Network Connection Unidentified network Disable Network cable unplugged planar net vif VPN Adapter x a EasyTether
54. e panel and the support lines should not be less than 45 degrees This means that the attachment point must be at least 485 mm 19 1 in above the top of the panel 19 1 485 MINIMUM Lift the panel into place Detach the upper half of the lift block from the lower half by removing the two vertical screws This leaves the bottom half attached to the panel but hidden I REMOVE M8 SCREWS TO REMOVE TOP SECTION OF LIFT BLOCKS AFTER PANEL IS IN PLACE Planar UltraRes User Manual 37 Installing an UltraRes Display on a Wall Using the Kickstand Bracket The kickstand bracket is used for service mode without having to remove the display from the wall Use the following instructions to put the display in service mode 1 Loosen the captive locking screws on both sides of the bottom mount and let the brackets hang down freely 2 Pull the display out and then swing out the kickstand s to hold it in place The kickstand s will nest into the kickstand bracket notch es For 98 panels make sure to use both kickstands as using only one can cause stresses in the panel that could cause damage J SS Service position with kickstand supporting display Planar UltraRes User Manual 38 Connections To get the UltraRes display up and running you need to make three main connections AC power the wired IR module and your sources Connecting AC Power Using the supplied AC
55. ecific program s user manual for instructions on application specific 3D setup Note Consult the specific graphics card s user manual for instructions on application specific 3D setup e Cards that support Planar s support timings as listed in the following section Signal Compatibility on page 120 Caution Before you purchase a graphics card for your source contact your Sales Representative to get the most current information on Planar s compatibility with leading graphics cards The following professional grade graphics cards support 3D capabilities e AMD FirePro W7000 W8000 W9000 e NVIDIA Quadro K5000 Planar UltraRes User Manual 20 Supported Graphics Cards Setting Up AMD Graphics Cards For 3D Content Note If you do not plan to display 3D content you can skip this section FIREPR zeg Catalyst Pro Control Center AMDA Preferences 5 AMD FirePro Settings gt Pinned Configure settings for your AMD FirePro graphics card 9 g y 9 gt Presets AMD FirePro Quad Buffer Stereo 3D Application Settings Application Profites AMD FirePro Settings Auto Stereo Horizontal Interleaved 7 Enable Quad Buffer Stereo Synchronization This option is used in conjunction with auto stereo gt HydraVision display devices for horizontally interleaved stereo image N Desktop pans Management Common Display Tasks 5 My Digital Flat Panels gt Video gt Audio Enable 10 bit pixel
56. ected Serial COM84 Planar UltraRes User Manual 79 Network Settin DHCP Network Setup 1 Turnon the display DHCP Network Setup Qs 2 Open the UltraRes Control tool and connect to the display 3 Select the Info tab The IP address is shown towards the bottom of the tab P File Tools Help Connection Status Connected Source Settings Display Blank Screen Info Power Status On Error Code None Power On JI Power Off Error Log Model Serial Number Firmware Version Boot Version FPGA 1 Version FPGA 2 Version FPGA 3 Version FPGA 4 Version Signal Format Pixel Clock Color Space LIP Address Temperature Sensor URB8450 EVT Unit5 15 11 12 12 12 12 No Signal RGB Video 10 15 0 72 49C Status Connected Serial COM97 4 4 Oneofthefollowing will occur e Ifthe IP address is 192 168 12 12 then DHCP failed Use the Static IP Network Setup instructions in the following section Note Fast Startup mode is required if you are using the network connection Planar UltraRes User Manual 80 DHCP Network Setup 5 Ifthe IP address shows anything else then DHCP succeeded To confirm the connection open a Windows command prompt and use the ping command with the IP address shown in UltraRes Control KS Administrator Co C Users mgirardelli gt ping 10 15 8 72 Pinging 10 15 0 72 with 32 bytes of data Reply from 16 15 0 72 byt
57. ed information about the UltraRes Control software File Tools Help Connection Status Connected Disconnect T Power Status On Ero de Update Power On JI Power Off Source Settings Image Gains Offset Display Blank Screen Info Error Log Input Mode Single Input Multiple Inputs Single Input Setup 9 DisplayPort 1 DisplayPort2 DisplayPort3 Multiple Input Setup Input 1 DisplayPort 1 HDMI 1 Input2 9 DisplayPort2 C HDMI2 Input3 DisplayPort3 C HDMI3 Input4 C DisplayPort4 HDMI4 Di 4 _ DisplayPort Preset 1 Preset2 Preset3 Preset4 HDMI 1 Save Save Save Save HOMIZ Recall Recall Recall Recall HDMI 3 HDMI4 Status Connected Serial COM84 Usethe UltraRes Remote Monitoring software See Planar UltraRes Remote Monitoring Software on page 86 Planar UltraRes User Manual 16 Powering On Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode look for the small Standby LED If it is off you will not see the LED If it is on but in Standby mode you will see a blue LED As the display starts the LED blinks until the display is seen Once it is there the LED turns off Insert IR sensor cord into the IR input located on the I O panel this side Planar UltraRes User Manual 17 Input Setup Input
58. efresh rate Hzx 100 plnrinputPixelClock Dot clock value MHz x 100 Degrees C See RS232 code ITS plnrTemp1 Internal temperature sensor value Planar UltraRes User Manual 110 Sending RS232 Commands Via UDP Sending RS232 Commands Via UDP The UDP port 57 accepts the same command sets as RS232 It is convenient for IP control applications and can be tested with a UDP terminal program such as Hercules Note Ensure that the Enable ASCII command service UDP port 57 box is checked on the Access Control page of the Remote Monitor software see Remote Monitoring Access Control on page 96 Notice the following in the example below The IP address is 10 15 0 64 Port 57 is selected e 285057523F290D in the Send box is hex for PWR Note Most UDP terminal programs won t automatically send the CR at the end of the command so the hex command is used to do this manually oi Hercules SETUP utility by HW group com UDP Setup Serial TCP Client TCP Server UDP TestMode About Received data UDP socket created 0 PWR 1 m Server settings Server edl Sent data Redirectto TCP Serve PWR Redirectto TCP Clier r UDP broadcast File name No file Load file send Send EAEE 285057523F290D w He sed HIUS oap IT P HE Send wwu HU group com _Send Hercules SETUP utility if Mm uc canna M Se Planar UltraRes User Manual 111 Using Discret
59. ements for installation 19 specifications environmental 119 LCD module 117 LCD optical 118 mechanical 117 splash screen 69 standby mode 68 151 Planar UltraRes User Manual fast startup power 68 low power 68 static IP network setup 82 T temperature operating 119 requirements for normal use 13 temporary image retention avoiding 12 definition 12 thermal guidelines 13 time changing in remote monitoring 95 TIR see temporary image retention tools equipment list 19 touchscreen PQLabs 115 touchscreen setup 114 touchscreen driver installation 114 troubleshooting 141 during installation 141 error codes in UltraRes control software 142 symptoms 144 U UltraRes control connection status 67 error codes 79 installing software 61 installing USB drivers 64 powering on off display 16 setting up sources 67 troubleshooting via error codes 142 UltraRes display basics 14 compatible signals 120 installing on a wall 29 supported RS232 commands 105 uniformity 118 uninstalling MultiTouch driver 115 unit status for Remote Monitoring 88 unpacking accessories 24 upgrading firmware 77 upgrading firmware via UltraRes control software 77 usage information 12 Index USB drivers installing 64 using the kickstand bracket 38 V ventilation requirements 19 viewing angle 118 W wall mounts landscape front view 126 136 landscape side views 127 137 portrai
60. eo sources 120 conformity information 148 connecting RS232 cable 100 UltraRes control software 67 connecting IR sensor 39 contrast control 70 control external 99 controlling display via remote monitoring 89 cooling requirements 19 custom commands for Remote Monitoring 87 D date changing in remote monitoring 95 DHCP network setup 80 dimensions 123 display front and side 123 133 display front top and bottom 130 138 display rear 124 132 134 140 display side 131 139 LCD module 117 dimming local on off 75 display basics 14 dimensions front and side 123 133 front top and bottom 130 138 rear 124 132 134 140 side 131 139 installing 28 drawings 123 driver MultiTouch installing 114 E EDID type 72 equipmentlist 19 error codes 79 142 error log 79 external control 99 Planar UltraRes User Manual 149 F fast startup power 68 firmware upgrading 77 frame delay changing 76 frame tearing fixing 76 G gain 73 gamma 71 73 graphics card setup AMD 51 NVIDIA 53 H HDMI 3D frame packing 72 humidity 119 input setup 18 installation before you build 28 of display on a wall 29 of LCD 28 of video wall 19 planning 19 space requirements 19 UltraRes control software 61 USB drivers for UltraRes control 64 IR codes using 112 IR commands for UltraRes 113 protocol 112 IR not working 146 IR sensor connecting 39 K kickstand bracket for
61. er software installed successfully 11 12 AM Planar UltraRes User Manual 64 Installing USB Drivers Using the UltraRes Control Software When you first open the UltraRes Control software you will see a window similar to the following Notice that until you connect the inputs to the display the Status at the top of the window will show Disconnected File Tools Help onnection Power Status Connected Status On This is the Connect button Error Code None when you first open the Update PowerOn Power Off software ce Settings Image Gains Offset Display Blank Screen Info ErrorLog Input Mode Multiple Input Setup Q Single Input Input 1 Input3 Multiple Inputs DisplayPort 1 DisplayPort3 HDMI 1 C HDMI3 Single Input Setup DisplayPort 1 Input2 Input4 C DisplayPort2 9 DisplayPort2 DisplayPort4 DisplayPort3 HDMI2 Q HDMI4 DisplayPort4 Preset1 Preset2 Preset3 Preset4 ORM C HDMI2 Recall Recall Recall Recall O HDMI3 HDMI4 Status Connected Serial COM84 1 Connectfrom the PC on which the software is installed to the UltraRes display using a USB connection 2 Clickthe Connect button to start the connection process Planar UltraRes User Manual 65 Installing USB Drivers 3 The tool will then attempt to auto detect any inputs that are already connected One of the following will occur e If an input
62. es 32 time 2ms TTL 64 Reply from 10 15 0 72 bytes 32 time Ims TTL 64 mReply from 10 15 0 72 bytes 32 timo Ims TTL 64 mReply from 19 19 0 72 bytes 32 time 1ms TTL 64 Ping statistics for 10 15 0 72 Packets Sent 4 Received 4 Lost O 0 loss Approximate round trip times in milli seconds Minimum lms Maximum 2ms Average Ims iC Users mgirardelli gt Note If you cannot confirm a connection check with your Network Administrator for more information Planar UltraRes User Manual 81 Static IP Network Setup Static IP Network Setup If DHCP is unsuccessful the Remote Monitoring Ethernet interface defaults to a static IP address of 192 168 12 12 24 1 The PC must be configured to an IP address on the 192 168 12 network We recommend 192 168 12 100 2 Assuming the operating system is Windows 7 you can follow these instructions to configure the PC network interface 3 On the PC select Start Control Panel and choose the View by dropdown in the top right corner of the window Choose large icons or small icons r Adjust your computer s settings Led Action Center Ell Color Management e Default Programs E Display a Fonts BB intel R Graphics and Media Lenovo s System Health and Diagno SE Network and Sharing Center UE Phone and Modem Q QuickTime OBS RemoteApp and Desktop Connections 8 Speech Recognition sli Troubleshooting 2 Windows Firewall Qe S
63. firm that you are using a DisplayPort output You can t use a DisplayPort to HDMI adapter to output 4K content Solution Make sure you are using a high speed HDMI cable Standard HDMI cables might work but are not guaranteed Cnliiting Solution Verify that the selected EDID Type radio button in the UltraRes Control software is 4K Preferred If you change the EDID setting you may need to disconnect and reconnect the cable Note You can also change the EDID Type setting on the Advanced Setup page of the Remote Monitoring software Planar UltraRes User Manual 144 Symptoms Possible Causes and Solutions Symptom Can t Get PC to Output 4K 60Hz Solution Change the Input Source setting to one of the other quadrant inputs For example if you are using HDMI 1 4 and the current Input Source is HDMI 1 change it to HDMI 2 Possible Cause The connector overmold is too large which can cause the pins not to contact properly on some cards Solution If using DisplayPort make sure the connector overmold isn t too large Overmold is Overmold within is too wide specification Planar UltraRes User Manual 145 Symptoms Possible Causes and Solutions Symptom My Scheduled Network Power On Off Settings Aren t Working Possible Cause The Standby Mode setting in the UltraRes Control software may not be set to Fast Startup If the Standby Mode is not set to Fast Startup the LAN module power will be disabled in st
64. g Admin Setup isis dee ERENNERT E 93 Remote Monitoring Network Setup 94 Remote Monitoring Date and Time 95 Remote Monitoring Access Control 96 Remote Monitoring Software Setup Upgrading Network Firmware ssusss 97 Remote Monitoring Reboot ex 23 EEN EENS NEE AE AEN ANNER EEN RR EAR KRK REA EE 98 Extremal CMO aanne RN ena se ese SENS NN 99 RS232 COMMUNICANON TEE 100 Connecting the RS232 leese bere ee ek Era ibe ve EEEE EE ERS 100 Setting Up Multiple Inputs Using RS232 Commands 100 Setting Up Single Inputs Using RS232 Commande 101 R5232 COMMANGS ebe cette gege A ERR Ad E EA e RR Kaka aee 102 R5232 Command FORMAL TEEN 102 Planar UltraRes User Manual V Table of Contents RS232 Response F TMY at TEE 103 RS232 Command Response Examples ssssseeeseersrrrrrrrrrrrrrrr rer rer hen 104 Supported UltraRes RS232 CommandS d ee sg Ry a RR e dE EE EEN rr rr A VICE dee 105 SNMP IMOIMTONNG EE 110 Sending RS232 Commands Via UDP Net AER ANEN AR EEN RECEN VEA XE EN 111 Using Discrete IR Codes ege ieii ierit rn Raa EEE ERA PERO NEDRC REN KP FK RES 112 IR Command PFOIDEO EE 112 Supported UltraRes IR Commands iuis e Cra ER CUR bwin RA e 113 Touchscreen SO DEI uua cpp a aet dira R aS dde ca E aa rer rr rr e quiae RR RE d 114 USB and Power e ee E EE 114 Touchscreen MultiTouch Driver Jnstallatton 0 cc cece cece eee Im 114 Touchscreen PQLabs MultiTouch Platform Content 115 Touchscreen Information uuo edicit a
65. i domowymi Nale y go przekaza do punktu 2bi rki w celu poddania recyklingowi podzespo w elektrycznych elektronicznych Usuni cie tego produktu w prawidiowy spos b pomo e w zabezpieczeniu przed negaty wnym wplywem odpad w na rodowisko zdrowie ludzi powodowanym przez niew a ciwe usuwanie produktu Przetwarzanie material w pomaga w zachowaniu zasob w naturalnych Ten symbol obowi zuje wylacznie w krajach Unii Europejskiej Informacje dotycz ce prawidlowej metody usuni cia tego produktu mo na uzyska u w adz lokalnych lub geg a Suomi D Vanhojen s hk ja elektroniikkalaitteiden havittaminen Soveltuva kaik kialla Euroopan unionin alueella sek muissa Euroopan maissa jolla on erilliset ker ysohjelmat Jos tuotteessa tai sen pakkauksessa on tama symboli sit el pid Tama symboli on voimassa ainoastaan Euroopan unionin alueella Jos haluat h vitt t m n tuotteen ota yhteytt ikallis n vi isin tai j l j n ja tied Deutsch m Entsorgung von elektrischen amp elektronischen Altger ten geltend f r die europ ische Gemeinschaft und andere europ ische L nder mit separaten Sammelprogrammen Dieses Symbol zu finden auf Ihrem Produkt oder dessen Verpackung macht Sie darauf aufmerksam dass dieses Produkt bei der Entsorgung nicht als Hausm ll behandelt werden darf Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Alt ger ten gegeben
66. ia UltraRes control 68 off display via UltraRes control 16 on off for remote monitoring 90 power auto on off 68 power on off via network not working 146 PQLabs touchsrceen 115 pressure barometric 119 R rebooting remote monitoring 98 recommended usage 12 regulatory information 148 remote monitoring 86 Access control 96 admin setup 93 advanced setup 92 93 Custom Commands 87 custom commands setup 93 date and time 95 display control 89 home 86 network setup 94 power on off 90 rebooting the system 98 software setup 97 source setup 91 Unit Status 88 resolution of LCD module 118 RS232 command formats 102 command response examples 104 commands 102 communication 100 connecting the cable 100 response formats 103 sending commands via UDP 111 setting up multiple inputs 100 setting up single inputs 101 supported UltraRes commands 105 S safety information 9 instructions 9 screen brightness 118 touch setting up 114 service plans ii setting up baud rate 96 inputs 18 multiple inputs 100 network in remote monitoring 94 single inputs 101 software in remote monitoring 97 sources via UltraRes control 67 touchscreen 114 setting up sources 67 signal compatibility for UltraRes display 120 single inputs setting up via RS232 commands 101 SNMP monitoring 110 software installing UltraRes Control 61 sources setting up 67 space requirements 19 space requir
67. isplay as one image You can use any combination of HDMI DVI or DisplayPort There are four main modes of operation for the UltraRes Display e Single 4K inputs 24 25 30Hz e Single 4K inputs 50 60Hz HDMI 4 2 0 Four headed input 4K 60Hz e Two headed input 4k 60Hz Using four internal outputs provides the Ultra HD resolution needed for superior image quality In the following example each number represents an output All four quadrants outputs are fed into the display and turned into one ultra high resolution image Ze i 6 eee Planar UltraRes User Manual 14 Using the Remote Control Using the Remote Control The UltraRes remote control can be used for a variety of functions including turning the display on and off and assigning individual inputs Select individual inputs HDMI 1 Turn display on off e ES MI PLANAR A i l PREV ENTER Select single SS S GER or multiple input i D connections PN lt gt b d TED Planar UltraRes User Manual 15 Powering On Off Planar UltraRes Displays Powering On Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display Using the On Off buttons on the remote control See Using the Remote Control on page 15 for more information Using the Power On Power Off buttons in the UltraRes Control software tool See Using the UltraRes Control Software on page 65 for detail
68. isplay on a Wall 29 Using the Lift Blocks 98 only NNN KEEN EEN nh e NN re rr rr rr rr rr ven rr rss rss 36 Using the Kickstand Bracket 38 Planar UltraRes User Manual iii Table of Contents BEEN eq Lunas dran eege eecht 39 Connecting AC POWE ARENS A XE EEEE E DEVE REX ORT CR ber ipa RE 39 Connecting the Wired IR Module dor pr ur ao RE RR EK E rr rr rr rr rr rr KKR ERES 39 Connecting SOUFICBS aa eter cir me RP etetni teens eed anes albeeenseeenbes a a EIU apa Pas 40 Setting up for Single Input Sources 40 Setting up for Multiple Input Sources ssseeerrrerrrrrrrrrrrrrrrrrr rr me 42 Setting up for 4K Support sssereerrrererrrrrrrrrrrrrrrrr rr rr rr EEN NEE EEN KEEN NEE 46 Graphics EE E EE 50 AMD Graphics Card Setup for Quadrant OUtPUtS sseseererrerrrrrrrrrrrrrrrr rer rr ee rr rr rss 51 NVIDIA Graphics Card Setup for Single Output 53 NVIDIA Graphics Card Setup for Quadrant Output 59 Installing the UltraRes Control SOftWar amp sserssrererrsrrerrrrrrrerrrrrrrr ers ers hos 61 Inst lling ERR EE 64 Using the Ulirakes Control SODDWIBEB i dE KEREN d c Pond 65 Setting UD SOUS scis asda cian vied pods EROR IHRE ERE EEXCRQ HIER VE ERE ORE aia RER KDE REEERE KR 67 Auto Power Off TIMED gd E see vio soba veda vdeo yas 15004 Ee adn he FRRCA ERG 68 Kuele RTE 68 Splash SChECNaecesccanecissen tabs ner aber saved oan EXTR HE kx TRE ERENER RET NE 69 Order of AGJUStMeNt 18385 ss REENEN EES NEE EE KENE RAIER EE
69. ith the PC on plug in the USB memory stick to the USB drive 2 Locate and open the USB drive Planar UltraRes User Manual 114 Touchscreen PQLabs MultiTouch Platform Content 3 Double click on the mt_driver_kitV4 1212RC2 to install the driver A Follow installation prompts until driver installation is complete Once driver installation is complete the touchscreen is ready for use Touchscreen PQLabs MultiTouch Platform Content The PQLabs Software is used for troubleshooting and calibration The different menus are described below 1 On the PC select the Start menu All Programs and then PQLabs Software 2 Click on MultiTouch Platform to open the PQLabs MultiTouch Platform window Touchscreen Information Calibration Utility Options Serial Number Displays the serial number of the connected touchscreen Firmware Version Displays the firmware version of the touchscreen selected under the Serial Number dropdown menu e Touch Points Displays the number of touch points for which the touchscreen is capable e Status Displays the current status of the touchscreen e Calibration Starts a 4 point calibration of the touchscreen Perform the programmed touchscreen calibration process At the conclusion of the calibration routine your touchscreen device is ready to use and will perform with accurately positioned touch points e Reset Calibration Resets calibration to factory default se
70. ither web address entered you should see a page similar to the following De da View favorkes ook Help UR9850 Planar UltraRes User Manual 86 Remote Monitoring Custom Commands Remote Monitoring Custom Commands The Custom Commands page enables you to execute custom serial commands You define these commands on the Custom Commands Setup page e CE T T E Be Edt Wew favortes Tools Heip planar UR9850 PLANAR 0080a3917cf9 Planar UltraRes User Manual 87 Remote Monitoring Unit Status Remote Monitoring Unit Status The Unit Status page shows a list of the different system settings for the display including power signal format and which sources are connected with which inputs It also shows all current firmware information the display ID and the serial number of the specific display fe Edt View Favorites Tools Help planar UR9850 0080a3917cf9 Planar UltraRes User Manual 88 Remote Monitoring Display Control Remote Monitoring Display Control The Display Control page contains three sub pages Power On Off Source Setup and Advanced Setup These are described in the following pages De Eon View Favorites Toots Help PLANAR planar UR9850 0080a3917cf9 a Saver Display Control Serer Lon Power On Off interactively control disc power and schedule automatic power on and oft Wed 08 Oct 2014 1023 30 OT Configure custom prog ammas buttons
71. itions checkbox When you are finished click Change Advanced Settings Remote Monitoring Reboot Click Reboot now to reboot your system The reboot takes about 90 seconds Planar UltraRes User Manual 98 External Control In addition to using the UltraRes remote control and display there are other methods of controlling the UltraRes externally e Using a serial RS232 link to send ASCII commands and to receive responses to those commands e Using discrete infrared IR codes to program a third party remote control Using SNMP Simple Network Management Protocol controls using web browser settings Planar UltraRes User Manual 99 RS232 Communication RS232 Communication RS232 control is not necessary for operation but is a convenient way to control displays from a computer at a distance If your installation will not use RS232 control you can skip this section Most things you can do with the remote you can do with RS232 commands Plus you can send inquiries to the displays and find out the current settings and values RS232 connections are made with standard straight through cables Connecting the RS232 Cable The RS232 cable will connect to a PC or control system depending on your setup Setting Up Multiple Inputs Using RS232 Commands You can also set up multiple inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below
72. l indicate support for 3D frame packing formats which are commonly used by 3D Blu ray players Note that side by side and top and bottom 3D formats are not supported Planar UltraRes User Manual 72 Color Space Color Space selects the color space of the source signal for HDMI RGB and component connections In most cases the Auto setting determines the correct color space to use If it does not you can force the Planar UltraRes to use a specific color space Gain Gain Choose one of the following REC601 sets the color space matrix to that defined in ITU R BT 601 REC709 sets the color space matrix to that defined in ITU R BT 709 RGB PC uses RGB color space and sets black at 0 0 0 RGB and white at 255 255 255 RGB assuming an 8 bit image RGB Video uses RGB color space and sets black at 16 16 16 RGB and white at 235 235 235 assuming an 8 bit image to correspond to the luminance values defined in digital component standards The Gains tab adjusts for color imbalance in the bright areas A good way to do this is to use a test pattern consisting mostly of solid white areas If the white areas contain traces of red green or blue decrease the Gain for that color d UltraRes Contro File Tools Help Connection Power Status Connected Status On Error Code None Disconnect l Power On Power Off Source Settings Image Offset Display Blank Screen Info Error Log Red Gain 0 Green Gain
73. lanar Profile Mounting System about 3 deep when mounted Supports a range of 4K sources and timings Energy saving features include LEDs 0 5 watt standby mode and auto off signal detection Caution This manual is intended for use by qualified service persons and end users with experience installing LCD displays Planar UltraRes User Manual Important Safety Instructions 1 zl Oo H AB W NM 10 11 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use any of the Planar UltraRes products near water Clean the LCD screens with an LCD screen cleaner or LCD wipes Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from any of the Planar UltraRes products Only use the attachments accessories specified by the manufacturer Unplug all Planar UltraRes displays during lightni
74. lanar UltraRes User Manual 93 Remote Monitoring Network Setup Remote Monitoring Network Setup This page allows you to configure network settings and whether or not you use DHCP For more information about setting up DHCP see DHCP Network Setup on page 80 planar UR9850 PLANAR 0080a3917cf9 Custom Commands ees Network Setup Hostname and Domain 1 The Hostname box will display Planar as the default Change this name to something more appropriate for this particular server The hostname is limited to 16 characters alphanumeric dash or underscore only 2 If you want to enter a domain name for server name lookups type it in the Domain name box 3 Doone of the following e If you will use DHCP go to step 4 e If you will not use DHCP go to step 5 4 Under the DHCP section select the Yes use DHCP radio button a Change the default DHCP timeout ten seconds only if instructed by your network administrator b You do not need to fill in anything under the Static non DHCP Network Settings section However if you do these settings will be used in the event that the DHCP attempts to time out C Goto step 6 5 Under the DHCP section select the No use static settings radio button a Inthe Static non DHCP Network Settings section enter the IP address provided by your Network Administrator b Enterthe Network mask DNS server s and Gateway as instructed by the network administrator Plana
75. me Packing Color Space 9 Auto REC601 C REC709 C RGB PC RGB Video 7 7500K Q Native Status Connected Serial COM84 Contrast Adjust Contrast so the two whitest chips are separately visible and the two darkest chips are separately visible You should now be able to see the separation of all the chips Planar UltraRes User Manual 70 Order of Adjustment Color Temperature Gamma Color Temp determines how warm or cool the colors are overall This control adjust all the colors including white but does not affect the Brightness or Contrast settings A Color Temperature of 6500K is approximately the colors you see in bright sunlight outdoors The 3200K settings is the colors you see in incandescent light Native uses the color temperature of the display itself with no adjustment File Tools Help Connection Power Status Connected Status On Error Code None Update Power On Power Off Source Settings Image Gains Offset Display Blank Screen Info Error Log Brightness EDID Type so 4K 60Hz Preferred HDMI p 4K 30Hz Preferred 1080p Preferred Contrast 960x2160 Preferred 1920x2160 Preferred 100 HDMI3D Frame Packing Color Temp Color Space 3200K Auto 5500K J REC601 6500K REC709 7500K E RGB PC Native RGB Video Status Connected Serial COM84 Gamma is a curve of the brightness and contrast that used correctly can im
76. ming On or Off Local Dimming allows the LED edge lighting to adjust dynamically depending on the content of the source Turning this feature on shows darker black levels which in turn has a higher contrast ratio Planar UltraRes User Manual 75 Changing Frame Delay Changing Frame Delay With some quadrant sources the top and bottom halves of display can show frame tearing at a delay of one frame per second If you see frame tearing use the Top Half Frame Display and Bottom Half Frame Delay sliders to compensate File Tools Help Connection Power Status Connected Status On ErrorCode None D yl Blank Screen Info d Error Log Local Dimming On 15 Of Top Half Frame Delay oY Bottom Half Frame Delay e Status Connected Serial COM84 Planar UltraRes User Manual 76 Upgrading Firmware Upgrading Firmware Upgrading firmware can only be done through the UltraRes Control software using a USB connection 1 Select the FILE menu bar and then UPGRADE FIRMWARE Tools Help Upgrade Firmware Exit Power Status Error Code Disconnect Input Mode Single Input 9 Multiple inputs Single Input Setup DisplayPort 1 DisplayPort2 DisplayPort3 DisplayPort4 HDMI 1 HDMI2 HDMI3 HDMI4 Muliiple Input Setup Input 1 DisplayPort 1 Q HDMI 1 Input2 DisplayPort2 HDMI2 Preset 1 Status Connected Serial COM84
77. n NVIDIA Graphics Card Setup for Single Output the Standard dropdown list choose CVT Reduced Blanking or Automatic Parameter 4K 24Hz output timing 4K 30Hz output timing Horiz pixels 3840 Vertical lines 2160 Refresh rate 24Hz 30Hz Scan type Progressive Standard Manual Active pixels H 3840 V 2160 Front porch H 1276 V 8 H 176 V 8 Sync width H 88 V 10 Total pixels H 5500 V 2250 H 4400 V 2250 Polarity H V Wil create a resoiution that is not currenty avedeble in Windows Your deplay may Picker a few times when testing a new custom resolution 1 Select displays Display Quadro 1000M T Planar Systems Inc Planar URS450 PXL2260MW Planar Systems Inc PlanarfL2010M Intel R HD Graphics Family Laptop Display 2 Resolubon settings Display mode as reported by Windows Horizontal Greet 3840 Refresh rate Hz Active Deele Eront porch pixels Sync width poets 2 3 entity Displays Current resolubon 3840 x 2160 at JOHz 32 b4 1920 x 1080 at enz 32 bit Inactive display 1920 x 1080 at 60Hz 32 b4 Positive hg Proal dock 24 000 S He 297 0000 MHz 23 000 to 25 000 Planar UltraRes User Manual 1 Select displays Osplay D Quadro 1000M v Planar Systems Inc Planar URSASO 2 FX122604W Planar Systems Inc PlanarPL2010M Intel R HD Graphics Family Laptop Display H 2 Resohtion settings D splay mode as re
78. ng Altitude barometric pressure Humidity operating non operating Low line voltage range High line voltage range Line frequency range Acoustic Noise Inrush current Power consumption Standby 84 Normal operation 98 Normal operation Maximum Minimum 40 C oc 104 F 32 F 60 C 20 C 140 F 4 F 3000m 85 R H 90 R H 550W 600W Optimal 20 25 C 20 C 10 C 100 120V 200 240V 49 61Hz 60A 0 5W 465W typ 520W typ Planar UltraRes User Manual Notes All performance specifications are maintained within this temperature range non condensing non condensing Fanless 550W x 3 42 BTU 1881 BTU hr max 465W x 3 42 BTU 1590 BTU hr typ 600W x 3 42 BTU 2052 BTU hr max 520W x 3 42 BTU 1778 BTU hr typ 119 Signal Compatibility Signal Compatibility The UltraRes display supports the following video modes Signal Type PC EDTV HDTV rame Rate Hz ne Rate kHz Resolution Pixel Rate MHz a lt HDMI RGB E 640x480 TEE 25 17 KNLAM RW RW 960x2160 TI 148 5 mmm 3840x2160 209 75 FAFAEAEA 3840x2160 262 75 FAFAEAEA V V 480p 31 469 AP 576p 50 31 25 Viv 1080i 50 S A 1080i 33 75 7425 v v 720p 50 37 5 7425 v 720p 45 7425 S v 1080p 24 27 7425 y v 1080p 25 280125 7425 v v 1080p 30 33 75 7425 v 1080p 50 5625 1485 v Planar UltraRes User Manual HDMI YU
79. ng storms or when unused for long periods of time 12 You must follow all National Electrical Code regulations In addition be aware 13 14 15 16 of local codes and ordinances when installing your system Refer all servicing to qualified service personnel Servicing is required when any of the Planar UltraRes products have been damaged in any way such as the AC power cord or plug is damaged liquid has been spilled or objects have fallen into a product the products have been exposed to rain or moisture do not operate normally or have been dropped Keep the packing material in case the equipment should ever need to be shipped Wall mounts must be secure The wall must be strong enough to hold the UltraRes display mounts and cables Slight pressure on the LCD will cause distortion of the image Heavier pressure will cause permanent damage Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts Caution The front polarizer is soft and subject to scratches from sharp objects Planar UltraRes User Manual 9 17 The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen Take care when handling items near the screen Planar UltraRes User Manual European Disposal Information English D Disposal of old Electrical amp Electronic Equipment Applicable th
80. nnected Serial COM84 Screen Resolution Setup If your source is 4K 24Hz you will use that one This is the best one for film content For all others use 4K 30Hz 1 On the Desktop of your computer right click and choose Screen Resolution In the dropdown list of displays find and click Planar UltraRes 2 3 Under Multiple Displays choose Extend desktop to this display A Click Apply Planar UltraRes User Manual 47 Connecting Sources 5 After this is done click Keep Changes anel Items Display Screen Resolution DE Search Control Panel gt appearance of your displays Do you want to keep ese display settings Identify Reverting to previous display settings in 14 seconds 2 Planar UR8450 M 1920 x 1080 recommended v Landscape Y ays Extend desktop to this display v select Apply before making additional changes ny main display Advanced settings yrojector or press the amp key and tap P other items larger or smaller settings should I choose ok j Cancel Apply Planar UltraRes User Manual 48 Connecting Sources 6 Use the Resolution selection box to see if 3840x2160 is already listed e If it is currently selected you are finished e If itis in the list but not selected select it and click Apply e If it is not in the list then you have to set it up as a custom resolution This is often req
81. nputs DisplayPort 1 DisplayPon 3 Example of Quis t 9 HDMI3 designating DisplayPort 1 Input2 EU different DisplayPort2 DisplayPort2 Q DisplayPort4 connectors for DisplayPort3 HDMI2 HDMI4 each source DisplayPort4 Preset 1 Preset2 Preset3 Preset4 HDMI 1 Save Save Save Save HDMI2 HDMI3 HDMI 4 Recall Recall Recan Recan Status Connected Serial COM84 Setting up for 4K Support Setting up the EDID information The Planar UltraRes defaults to an EDID that indicates it is 1080p 60Hz display Many graphics cards can t handle 4K timing so you must setup the EDIDs to indicate 4K timing You must do this for each of the sources 1 Connect with UltraRes Control 2 Select the input source Planar UltraRes User Manual 46 Connecting Sources 3 Set the EDID Type to 4K 60Hz Preferred HDMI if using 4K 50 60Hz 4 2 0 Otherwise set the EDID type to 4K 30Hz Preferred File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update 1 PowerOn PowerO Source Setings Image Gains Offset Display Blank Screen Into Lea Brightness DID Type 4K 60Hz Preferred HDMI a 4K 30Hz Preferred 1080p Preferred 960x2160 Preferred 1920x2160 Preferred Color Temp Color Space 3200K j Auto 5500K gi REC601 C 6500K REC709 7500K RGB PC Native s RGB Video Status Co
82. nt de se produire en cas de mise au rebut inappropri e de ce produit Le recyclage des mat riaux contribuera galement conomiser les res sources naturelles Ce symbole n est valable que dans l Union Europ enne Si vous souhaitez mettre ce produit au rebut veuillez prendre contact avec les autorit s locales ou avec votre revendeur et renseignez vous sur la m thode de mise au rebut correcte Italiano in tutta la Comunit Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata ll simbolo trovato sul prodotto o sulla sua confezione indica che il prodotto non pu essere trattato come i domestici quando il momento di smaltirlo Al contrario deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche As sicurando che il corretto smaltimento di questo prodotto si aiuter a preve nire potenziali conseguenze negative sull ambiente e sulla salute umana che possono essere provocate da uno scorretto smaltimento di questa attrezzatura materiali riciclati aiuteranno a conservare le risorse naturali Questo simbolo valido solo nell Unione Europea Per smaltire questo prodotto mettersi in contatto con le autorit locali o con il rivenditore e chiedere informazioni sul corretto metodo di smaltimento Obecno tego symbolu na produkcie lub na opakowaniu z produktem oznacza e tego produktu nie mo na wyrzuca razem z odpadkam
83. ormation Manufacturer s Name Planar Systems Inc Manufacturer s Address 1195 NW Compton Drive Beaverton OR 97006 Declares that the products Model Numbers Planar UR8450 3D UR8450 LX UR8450 MX Conforms with the provisions of Council Directive 2004 108 EC on Electromagnetic Compatibility EN55022 2010 Radiated and Conducted Emissions from IT Equipment EN55024 2010 Immunity of IT Equipment Including EN61000 4 2 Electrostatic Discharge EN61000 4 3 Radiated Immunity EN61000 4 4 Electrical Fast Transients EN61000 4 5 Line Surge EN61000 4 6 RF Conducted Susceptibility EN61000 4 8 Magnetic Field Immunity EN61000 4 11 Voltage Dips and Interrupts And EN61000 3 2 Harmonic Current Emissions EN61000 3 3 Voltage fluctuations and Flicker Council Directive 2006 95 EC on Low Voltage Equipment Safety EN60950 2006 A11 A1 A12 Safety of IT Equipment The Technical Construction File required by this Directive is maintained at the corporate headquarters of Planar Systems Inc 1195 NW Compton Drive Beaverton OR 97006 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual m
84. ost installations 3 Carefully read the instructions in the Local Time Zone section Fill in the text box and click Set time zone Planar UltraRes User Manual 95 Remote Monitoring Network Setup Note The start and end of daylight saving time default to the first Sunday of April and the last Sunday of October As of 2007 U S locales that observe daylight saving time must enter start and end dates in this section For example ESTSEDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Remote Monitoring Access Control The Access Control page allows you to set parameters needed to access the web the Remote Monitoring network and RS232 commands It also allows you to select the correct baud rate Be Edt View Favortes Tools Heip planar UR9850 PL RE Custom Commands _Suta ews Access Control Web Access Passecrd protecscn n an otona texture o reset access 1 he system NOTE Afer passecros aee set the fuer cf cnaracters shown N he input Does Desow ao not retct fe aaa lenjrh of he pen Dus ji an POKER Tur Pere 2 password set Conte Set view password Operator password Conte Set operator password Adern password Contre Set admin password Network Access The amame server 5 wed Dy the Remote Llontonng Assatant program to locate Remote Montonng systers on the local network Ifyou assg state adresses or use another way So ce Rente Montem on vour network you may NA eed the ae
85. pa din product eller pa dess f rpackning p visar att produkten inte ska behandlas som hush llsavfall nar du vill sl nga bort den Ist llet ska den l mnas ver till en l mplig uppsamlings punkt f r tervinning av elektriska och elektroniska Genom att tillf rs kra att den h r produkten tervinns p ett riktigt s tt hj lper du til med att f rhindra m jliga negative konsekvenser f r milj n och m nsklig h lsa Det kan annars orsakas p grund av ol mplig sophantering av den h r produkten tervinning av material kommer att hj lpa till att bevara naturtillg ngar Den h r symbolen r endast giltig inom den Europeiska unionen Om du vill sl nga bort den h r produkten ska du ee ee ee ee och Francais E Mise au rebut des quipements lectriques et lectroniques usag s Valable dans l ensemble de l Union Europ enne ainsi que dans les pays europ ens disposant de programmes distincts de collecte des d chets Ce symbole appliqu sur votre produit ou sur son emballage indique que ce produit ne doit pas tre trait comme un d chet m nager lorsque vous voulez le mettre au rebut II doit au contraire tre remis un site de collecte agr pour le recyclage des quipements lectriques et lectroniques En veillant ce que ce produit soit mis au rebut de facon ad quate vous contribuerez pr venir les cons quences potentiellement n galives sur l environnement et sur la sant humaine qui risqueraie
86. ported by Windows Horizontal Freie 0 42 Befresh rate Hz Scan type Progresseve H Timing Standard Manual Horzontal Active poosis 3840 Eront porch poeels 176 Current resolution 2840 x 2160 at JOH 32 b4 1920 x 1080 at eo 32 b4 active deploy 1920 x 1080 at GOH 32 bt yertxal ines 2160 Color depth dpp 32 D co ine oxtsong custom resohsion Your display may Picker a few tenes when testing a new custom resolution L ps H 56 NVIDIA Graphics Card Setup for Single Output Note For 1920 x 2160 60 Hz the setup is similar but with the following differences Horizontal pixels 1920 e Vertical lines 2160 e Refresh rate 60 Hz Standard CVT Reduced Blanking or Automatic 7 Clickthe Test button 8 Click Yes to save your new timing The new timing will show in the Customize list Click OK successful Custom resolution 3840 x 2160 at t 32 bit has been applied ou want to save this resolution for all selected ays erting in 11 seconds 9 Click Yes to confirm the change You can adjust the amount of information appearing on the screen and reduce flickering You can also TV and set a country specific signal for your standard definiton SD TV elect the display you would like to change EJ E HH Laptop Display PXL2260MW Planar Systems pply the following settings annector E DisplayPort PC display solution Refresh rate Cu
87. prove the separation and detail in the whites and blacks If excess ambient light washes out the image and it becomes difficult or impossible to see details in dark areas lower the gamma setting smaller number to compensate This improves contrast while maintaining good details for blacks Conversely if the image is washed out and unnatural with excessive detail in black areas increase the setting Planar UltraRes User Manual 71 Order of Adjustment EDID Type EDID Type selects the preferred timing indicated in the EDID for the current input source e 4K 60Hz Preferred HDMI Selects an EDID with 4K 60Hz 4 2 0 as the default timing Not applicable on DisplayPort e 4K 30Hz Preferred Selects an EDID with 4K 30Hz as the default timing e 1080p Preferred Selects an EDID with 1080p 60Hz as the default timing e 960x2160 Preferred Selects an EDID with 960x2160 60Hz as the default timing e 1920x2160 Preferred Selects an EDID with 1920x2160 60Hz as the default timing File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update PowerOn PowerOf EDID Type 4K 60Hz Preferred HDMI 4K 30Hz Preferred 1080p Preferred 960x2160 Preferred 1920x2160 Preferred _ HDMI3D Frame Packing Color Temp Color Space 3200K 5500K 6500K 7500K Native RGB Video Status Connected Serial COM84 HDMI 3D Frame Packing When checked all HDMI EDIDs wil
88. r UltraRes User Manual 94 Remote Monitoring Network Setup C Goto step 6 6 Scroll to the bottom of the page and click Confirm and apply new network settings to receive the Confirm Network Change page 7 Review the settings to make sure they are correct Click OK apply changes now to receive the Applying Network Changes page This shows the network settings that will be used Note If you have changed the static IP address or changed from static to DHCP setup you may need to point your browser at the new address 8 You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page Remote Monitoring Date and Time Use this page to change date and time information as needed planar UR9850 PLANAR 0080a3917cf9 Custom Commands MN Date and Time Cox ne MAP oven etos Changed soove Apply nere date and tere server settings Manual Date and Time 1 Setthe date and time manually in the box under the Manual Date and Time section The date format is very exact Fill in the current date and time using exactly the format shown on the page Click Set date and time 2 If you want to have the server periodically check the time from a network source fill in the NTP server name or address and poll interval in the Date and Time Server section Click Apply new date and time server settings Note If you don t have a preferred NTP server then pool ntp org is a good choice for m
89. re Premium Mosa settings Aerange the icons to match the dagury configuration Qveriap and Berei Correction Descrpton Drag the icons so they match the physcal configuration of the declays Right lt ick an icon for additonal optons Tygcal usage scenario Reordering deploys Planar UltraRes User Manual 59 NVIDIA Graphics Card Setup for Quadrant Output 3 Check the box for all four of the displays shown Use this page to configure Premium Mosa settings Desc ptor Drag the icons so they match the physca configuration of the deplays Right lt ick an icon for ad tona options Typical usage scenano e Reorderng deploys 4 Under Configuration select 2x2 5 Arrange the display numbers to match the diagram shown above 6 Click Apply Planar UltraRes User Manual 60 Installing the UltraRes Control Software The UltraRes Control software is used as your primary tool for display setup Use the following instructions to install the UltraRes Control software 1 Save the UltraRes Control msi program to your computer s hard drive 2 Double click the msi file to open the installer program oi Planar UltraRes Control Les Welcome to the Planar UltraRes Control Setup Wizard PLANAR The installer will guide you through the steps required to install Planar UltraRes Control on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or dis
90. roughout the European Union and other European countries with separate collection programs This symbol found on your product or on its packaging indicates that this product should not be treated as household waste when you wish to dispose of it Instead it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product The recyding of materials will help to conserve natural resources This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the cor rect method of disposal Espafol Deshecho de equipos el ctricos y electr nicos aplicable a la Uni n Euro pea y a otros pa ses europeos con programas de reciclaje independientes La presencia de este s mbolo en el propio producto o en su material de embalaje indica que no se debe tratar como residuo dom stico cuando desee deshacerse de l En su lugar debe entregarlo en el punto limpio correspondiente de reciclaje de equipos el ctricos y electr nicos Ase gur ndose de que este producto se desecha de forma correcta ayudar a evitar posibles consecuencias negativas para la conservaci n del medioambiente y la salud humana consec
91. rr rr rss rr rr rss rr M ond 140 Troubleshooting During Installation ressec erae d ax peo ERE RE se S AN te EE Ee 141 UltraRes LED Cod s 215 est re s ger ete RENE REENEN ee EE E KEREN NEE 141 Error Codes in the UltraRes Control Software 142 Symptoms Possible Causes and Solutions 144 Symptom Can t Get PC to Output 4K 24 30Hz ssesesseeersrsrrrsrrrrrerrrrrrr ee 144 Symptom Can t Get PC to Output 4K eenz 145 Symptom My Scheduled Network Power On Off Settings Aren t Working 146 Symptom IR Isn t Working Properly cece cece cece enn Imm 146 Accessing Planar s Technical Support Website 147 Downloading Additional Documentation and Firmware 147 Downloading Re tere 147 Regulatory ITO TEREIONT gebei acc gue d rn NS 148 Planar UltraRes User Manual vii Introduction Planar UltraRes 4K professional display is a family of 84 and 98 Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays Designed specifically for resolution rich commercial applications Planar UltraRes displays offer the image quality connectivity industrial design and configuration options required in leading control rooms collaboration rooms and digital branding installations Some of the features of the UltraRes display are e Ultra HD 3840 x 2160 resolution Outstanding picture quality 4x pixel density of a comparably sized Full HD display e Slim design with P
92. rved and shall not be used at this time e y is the operand which can have one of the following values z Get operand Set operand Increment operand not supported on UltraRes z Decrement operand not supported on UltraRes e Z is the value to set for this parameter It can have one of two formats Integer value Any positive or negative number example 100 String value Any string surrounded by double quotes example This is a string e ICR is the ASCII carriage return key OxOD Planar UltraRes User Manual 102 RS232 Response Format RS232 Response Format Responses sent from the follower to the initiator shall have the following format Where u www x z CR e and indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it e u indicates the response code This is only used by followers responding to a valid display command received For any response code other than 0 the follower shall echo back the command received rather than filling in the fields listed below The following response codes can be used 0 Command successfully processed 1 Unknown command code 2 Invalid operator 3 Destination parame
93. stom pote z HD SD Color depth 1080p 1680 x 1050 1080p 1600 x 900 1080p 1440 x 900 1080p 1400 x 1050 i Planar UltraRes User Manual Lei Select the resolutions that you want to add You can create a custom resolution for a display that may not use a standard Windows resolution Note that applying these resolutions may gt result in a temporary blank display Resolutions Custom V 3840 x 2160 at 30Hz 32 bit progressive Show 8 bit and 16 bit resolutions V Enable resolutions not exposed by the display Your desktop configuration has changed Would you like to keep these changes 57 NVIDIA Graphics Card Setup for Single Output 10 Close the NVIDIA Control Panel window Planar UltraRes User Manual Display Resolution Orientation Multiple displays EJ Make this my main display Advanced settings Connect to a projector or press the AY key and tap P Make text and other items larger or smaller What display settings should I choose 58 NVIDIA Graphics Card Setup for Quadrant Output 1 Right click on the desktop and select NVIDIA Control Panel Catalyst Pro Control Center View Sort by Refresh Paste Paste shortcut NVIDIA Control Panel Next desktop background New nView Desktop Manager Screen resolution Gadgets Personalize 2 Select Setup Premium Mosaic and check Enable Premium Mosaic Use this page to configu
94. t front view 128 129 warranty information ii web access controlling in remote monitoring 96 weight LCD module 117 Planar UltraRes User Manual 152
95. ter not supported 4 Setting not available 5 Setting value not available 6 Setting value not supported 7 String too long 8 Command not supported in standby mode 9 Invalid parameter 10 Error processing command 11 2 Password not entered www indicates the command code sent by the follower This field is case insensitive i e PWR pwr and PwR should all be treated as PWR x is the destination parameter This is an optional parameter that indicates which memory the response is referencing This parameter is reserved and shall not be used at this time Z is the new value for set increment decrement commands or the current value for get commands for this parameter It can have one of two formats Integer value Any positive or negative number example 100 String value Any string surrounded by double quotes example This is a string CR is the ASCII carriage return key OxOD Planar UltraRes User Manual 103 RS232 Command Response Examples RS232 Command Response Examples The following section gives examples of commands and their responses Example Power query when unit is powered on Command PWR CR Response 0 PWR 1 CR Example Set power to 0 off Command PWR 0 CR Response 0 PWR 0 CR Example Increment brightness from 24 to 25 Command BRT CR Response 0 BRT 25 CR Example Invalid command code Command ZZZ 0 CR
96. to send 83232 ASCII commands and view dapkay responses Planar UltraRes User Manual 89 Remote Monitoring Display Control Remote Monitoring Power On Off Power On Off buttons control the LED power not the AC power You cannot control AC power through Planar UltraRes Remote Monitoring This section has four options for which you can schedule an automatic power on off The options are e No automatic power on off e Same daily schedule Same Monday Friday schedule and weekends off e Each day has its own schedule You can only select one of the schedule types Note The default is No automatic power on off De Edt View Favortes oos Help planar UR9850 PL R 0080a3917cf9 a Coston Commande Power On Off Power On On oc Schedule Automatic Power On Off no automatic power on off Every day has the same schedule Enter tees in 24 hour clock no punctuation eg 1400 2p MONDAY c ae on at TUESDAY o a Off at WEDNESDAY Om mp omar kun one Off at FRIDAY one D omae SATURDAY y one SUNDAY ae oma Planar UltraRes User Manual 90 Remote Monitoring Source Setup Remote Monitoring Source Setup The Source Setup page allows you to perform the same tasks that you can using the Remote Monitoring software e Select single or multiple input mode Select an input source for each input in single input mode Select different options for inputs in multiple input mode pc He
97. traRes User Manual 41 Connecting Sources Selecting a single source with UltraRes Control Software File Tools Help Connection Power Status Connected Status On ErrorCode None Disconnect Update Power On Power Off Source Settings l Image Gains Offset Display Blank Screen Info Error Log Multiple Input Setup Input 1 Input 3 9 DisplayPort 1 DisplayPort3 HOMI 1 C HDMI3 Choose Single Input2 Input4 DisplayPort2 DisplayPort2 DisplayPort4 Di HDMI2 HDMI4 Select the Goer source KEE Preset 1 Preset2 Preset3 Preset4 2 HDMEI Save Save Save Save CA HOMI Recall Recall Recall Recall HDMI3 Status Connected Serial COM84 Note For a more complete description of the Control Software how to install it and how to use it see Installing the UltraRes Control Software on page 61 and Using the UltraRes Control Software on page 65 Setting up for Multiple Input Sources Multiple input sources can be managed efficiently with UltraRes MediaPlex Multiple inputs can be e four signals of any resolution or frame rate e 4K sources downscaled into quadrants below 1080p upscaled into quadrants e two 1920 x 2160 sources displayed as two halves instead of quadrants Planar UltraRes User Manual 42 Connecting Sources Selecting multiple sources with the remote Select Multiple Press the buttons for each source that you want to displ
98. tribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Planar UltraRes User Manual 61 3 Click Next to continue Select Installation Folder PLANAR The installer will install Planar UltraRes Control to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files Planar UltraRes Control Browse Disk Cost Install Planar UltraRes Control for yourself or for anyone who uses this computer Everyone Just me 4 Ifyou want to save the UltraRes Control files to a different location click the Browse button and save to the folder of your choice 5 If you want to see how much space is on your hard drive click the Disk Cost button to review storage capacity 6 Doone of the following e If you want other users to have access to the UltraRes Control software select the Everyone radio button e If you want to be the only user who can access the UltraRes Control software select the Just me radio button 7 Click Next to continue Planar UltraRes User Manual 62 8 Click Next to continue LJ EB mnl e EN Confirm Installation PLAN AR The installer is ready to install Planar UltraRes Control on your computer Click Next to start the installation 9 Astheinstallation is occurring yo
99. ttings Diagnose Starts the MultiTouchDoctor program This can be used to troubleshoot issues with the touchscreen e Default settings on options have the following programs enabled Tuio Support Flash Tuio Support Handwriting Optimization Enable Windows Native Touch Enable Mouse Keyboard Simulation and Launch When Windows Starts Up e Flexible Scan Rate is at a default setting Uninstalling the MultiTouch Driver 1 OnthePC select the Start menu All Programs and then PQLabs Software Planar UltraRes User Manual 115 2 Click on the MultiTouch Driver 3 Select the Uninstall option Planar UltraRes User Manual Uninstalling the MultiTouch Driver 116 Specifications LCD Module Specifications Specification UltraRes Display Standard Touch Standard Touch Dimensions 84 inches mm Width 75 5 75 8 1918 7mm 1924 3mm Height 43 7 43 9 1110 7mm 1115 9mm Diagonal overall 87 2 87 6 2217mm 2225mm Depth without mount 3 05 3 48 77 5mm 88 5mm Depth with mount 3 17 3 60 80 5mm 91 5mm Dimensions 98 inches mm Width 86 7 87 0 2202 5mm 2210 0mm Height 49 5 49 8 1257 5mm 1265 0mm Diagonal overall 99 91 100 3 2536mm 2546mm Depth without mount 3 60 3 95 91 3mm 100 4mm Depth with mount 3 61 3 96 91 6mm 100 7mm Weight 84 Ibs kg LCD only 180lbs 205lbs 82kg 93kg Landscape mounts 32lbs 14 5kg Portrait mounts 20lbs 9kg Weight 98 Ibs kg LCD only 210lbs 300lbs 95kg 136kg Landscap
100. u will see the status bar for up to a couple of minutes lot mE Installing Planar UltraRes Control PLANAR gt Planar UltraRes Control is being installed Please wait lt Back Next gt Planar UltraRes User Manual 63 Installing USB Drivers 10 Once the installation is complete click Close to close the program FJ Planar UltraRes Control KS Installation Complete PLANAR Planar UltraRes Control has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Cancel Back Installing USB Drivers When you install the UltraRes Control software it will automatically install the necessary USB drivers needed for communication between your computer and to the UltraRes display You only need to complete a few steps to finish the installation process 1 Plug one end of the USB cable into your computer and the other into the UltraRes display 2 Windows will detect the new hardware and attempt to install the drivers If this occurs you should see a message similar to the following example ga Installing device driver software Click here for status 2 12 45 PM im Di 3 If the USB driver installation is successful you will see a message similar to the example below You are now done with the USB driver installation process Your device is ready to use Device driv
101. uencias que podr an darse si se deshace del producto de forma inadecuada El reciclado de materiales ayuda a conservar los recursos naturales Este s mbolo solamente es v lido en la Uni n Europea Si desea deshacerse de este producto p ngase en contacto con las autoridades locales o con su distribuidor y pida informaci n sobre el m todo de disposici n adecuado Portugu s D Elimina o de equipamentos el ctricos e electr nicos usados aplic vel na Unido Europeia e noutros pa ses europeus com programas pr prios de recolha destes equipamentos Este s mbolo colocado no produto ou na respectiva embalagem indica que o produto n o deve ser tratado como lixo dom stico aquando da sua eliminac o Em vez disso deve ser entregue num ponto de recolha de eq uipamenlos el ctricos e electr nicos para posterior reciclagem Ao garantir a correcta elimina o deste produto estar a evitar consequ ncias poten cialmente negalivas tanto para o ambiente como para a sa de humana A reciclagem de materiais ajuda a preservar os recursos naturais Este simbolo apenas v lido na Unido Europeia Se quiser eliminar este produto contacte as enti dades locais ou o seu fomecedor para ficar a saber qual o m todo de elimina o correcto Svenska D Avfall av f rbrukad elektrisk och elektronisk utrustning Till mpbart i hela Europeiska unionen och andra europeiska lander med separata samlingsprogram Den har symbolen som finns
102. uired for NVIDIA graphics cards though newer drivers have fixed this problem KE Ba All Control Panel Items Display Screen Resolution Search Control Panel 2 Change the appearance of your displays Display Resolution Orientation Multiple displays 7 Make this my ma Connect to a projeq Make text and othe What display settin Planar UltraRes User Manual 3840 x 2160 recommended 1920 x 1080 1600 x 900 Advanced settings 1280 x 720 49 Connecting Sources Graphics Card Setup To display pictures with 4K resolution 4 x 1080p or 2x 1920x2160 the PC graphic card must be configured properly This chapter tells how to setup up the graphics card for single or quadrant outputs for both NVIDIA and AMD graphics cards For single outputs 24Hz or 30Hz the graphics cards must be set up for correct timing output For quadrant outputs 4x 1080p or 2x 1920x2160 the quadrants must be seamed together to create one large image For card type using single output using quadrant output AMD configuration is automatic see AMD Graphics Card Setup for Quadrant Outputs on page 51 NVIDIA see NVIDIA Graphics Card Setup see NVIDIA Graphics Card Setup for Single Output on page 53 for Quadrant Output on page 59 Planar UltraRes User Manual 50 AMD Graphics Card Setup for Quadrant Outputs 1 Right click on the desktop and select Catalyst Control Center
103. ure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AO Danat PONERET nt Error Code Connected Serial COM55 Meaning Display Behavior and Solution AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure One of the two AC power supplies is not working properly Both power supplies are not working The backlight will be dimmed to a maximum setting of 10 which is necessary in order to reduce power consumption Solution Replace the failing power supply The issue could be either the AC power supplies or the standby power board Solution First check the AC power status cable to make sure it s connected Solution If you have checked the connections and both power supplies are still not working we recommend replacing the entire power tray Planar UltraRes User Manual 142 Error Codes in the UltraRes Control Software Error Code Meaning Display Behavior and Solution DC Power Supply One of the DC DC converters on The display will not start up if this Failure the main board of the display has occurs FPGA Initialization Failure Calibration EEPROM Failure failed
104. werden Helfen Sie mit potenziell sch dliche Einfl sse auf Umwelt und Gesundheit die durch eine unsachgem e Entsorgung dieses Produktes entstehen k nnen zu vermeiden und entsorgen Sie dieses Produkt ordnungsgem Recycling hilft nat rliche Rohstoffe einzusparen Dieses Symbol ist nur innerhalb der europ ischen Gemeinschaft g ltig Wenn Sie dieses Produkt entsorgen m chten wenden Sie sich bitte an Ihre Grtliche Beh rde und fragen Sie nach der ordnungsgem en Entsorgungsmethode Nederlands D Smaltimento delle attrezzature elettriche ed elettroniche usate applicabile o Verwijderen van oude elektrische en elektronische apparatuur toepas selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma s voor afvalverzameling Dit symbool dat op het product of zijn verpakking is aangebracht geeft aan dat dit product niet mag worden behandeld als huishoudelijk afval als u het wilt wegwerpen U moet het afgeven bij een specifiek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur Door te garan deren dat u dit product op de correcte manier wegwerpt helpt u potenti le negatieve gevolgen voor het milieu en de menselijke gezondheid die zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen van het product te voorkomen De recyclage van materialen helpt het behoud van natuurlijke bronnen Dit symbool is alleen geldig in de Europese Unie Als u dit product wenst

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