Eurocare Dynamic Plus Combination Mattress
Contents
1. GUARANTEES AND WARRANTIES PART 4 If upon inspection Harvest Healthcare accepts liability then the equipment shall be repaired or replaced immediately If Harvest Healthcare does not accept liability it shall inform the customer of its reasons and provide the customer with an estimate for either repair or replacement Page 8 DISINFECTING PROCEDURE PART 1 The following guidelines are suggested by Harvest Healthcare as being suitable infection control procedures Further information and guidance is available from Harvest Healthcare on request and also your local Health and Safety advisor It is advised that this procedure be adopted on transfer of the system between patients PUMPS General cleaning may be achieved by using a cloth dampened with a mild detergent and water solution This may be followed up by either wiping with a sodium hypo chlorite solution to a dilution of 1000 PPM parts per million or by using an alcoholic wipe These products are available from Harvest Healthcare NOTE Do not use hyper carbonate or phenol based cleaning solutions Do not use any abrasive compounds or cleaning pads Page 9 DISINFECTING PROCEDURE PART 2 MATTRESS During general use the mattress and internal tube sets can be cleaned by using a mild detergent solution Where appropriate mattress covers can be completely removed for laundering or sterilisation Wherever there is staining or body fluids on the mattress including c2. If Your Product Is Problem Next Stage Still Not Working The pump is on The connectors Disconnect the connectors Return the system but is not inflating are connected and re connect them to to Harvest the mattress correctly the connectors on the side Healthcare or your of the pump local distributor The pump is on There are no Replace the damaged Return the system but is not inflating leaks in the seat section with the to Harvest the mattress mattress correct spare parts Healthcare or your available from Harvest local distributor Healthcare There are no Untwist any kinks found kinks in the tubing down the side of the mattress Check the Turn the pressure up or pressure is down to within the correct in the correct pressure range A guide is range for the the front of the pump or in patient weight the back of this booklet Page 6 BRIEF OPERATING PROCEDURES PART 1 Installation Unpack the system and place the pump unit at the foot and of the bed Place the support surface on the bed frame Connect the tubes leading from the mattress to the outlet ports on the pump if required Inflation tubes should be at the foot end of the bed Refer to the comfort control setting on the front of the pump and in the back of your user manual and adjust the dial according to the patient s weight Connect the pump to the power supply and switch on the pump At this stage both the mains power and low pressure indicators wi
3. been followed c That Harvest Healthcare s maintenance guidelines have been followed d That All maintenance has been carried out by suitable qualified personnel 4 Warranty Harvest Healthcare offers extended warranties only on the electrical equipment in the range details are as follows Royal Pump 200 00 Ex VAT providing 2 years additional warranty Page 10 ROUTINE MAINTENANCE PART 1 Suitably qualified personnel should carry out routine maintenance every 12 months from initial date of purchase The following checks should be carried out 1 Inspect all filters If the filter is dirty clean with a vacuum cleaner If the filter is still dirty then replace it with a new one These are available to order from Harvest Healthcare 2 Remove the timer top and clean all dust and grease from all the air grooves using a cloth and a screwdriver taking care not to remove the grease from the face surface 3 Ensure that the hoses both inside the pump and also on the mattress are kink and split free If any splits are found then replace all the damaged area These are available to order from Harvest Healthcare Page 11 ROUTINE MAINTENANCE PART 2 Ensure that the pump is giving out enough MMHG millimetres of mercury on the maximum output by using either a sphygmomanometer or any mercury digital pressure gauge If not adjust the comfort control parameters to the correct range If the pump is still not achievi
4. contribution towards tissue viability standards in modern hospitals care and nursing environments The fully sealed cover ensures the mattress meets specialist requirements and is suitable for use in mental health units The high frequency welded seams reduce the possibility of fluid ingress and improve infection control Once attached to the pump unit the mattress operates as a very high risk alternating system with the 10 cells incorporated under the castellated top foam operating on a 1 in 2 10 minute cycle time and in the event of power failure a high risk support surface is still available thus reducing on the need to find a alternative Page 18 HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE PART 3 Fault Occurring Ensure That Possible Solution To The If Your Product Is Problem Next Stage Still Not Working The system does There are no Untwist any kinks found Return the system not appear tobe kinks in the to Harvest alternating tubing down Healthcare or your the side of local distributor the mattress The pump is The pump is Re position the pump Return the system operating noisily not resting either on the floor or to Harvest against a attach to a suitable surface Healthcare or your solid surface Local distributor ALL CIRCUIT DIAGRAMS AND PARTS ARE AVAILABLE FROM HARVEST HEALTHCARE UPON REQUEST Page 17 HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE PART 2 Fault Occurring Ensure That Possible Solution To The
5. ALL PUMPS SUPPLIED BY HARVEST HEALTHCARE COMPLY TO THE FOLLOWING STANDARDS LISTED BELOW BS 5724 PART 1 IEC 601 1 HARVEST HEALTHCARE BRADMARSH BUSSINESS PARK BRADMARSH WAY ROTHERHAM SOUTH YORKSHIRE ENGLAND S60 1BW TELEPHONE 44 0 1709 377172 FAX 44 0 1709 377173 COPYRIGHT HARVEST HEALTHCARE 2009 Harvest Healthcare reserves the right to alter or amend this document without notice COMPANY ACCREDITED TO ISO 9001 amp 13485 STANDARDS OPERATION MANUAL HARVEST PRIME COMFORT ACTIVE DYNAMIC PRESSURE RELIEF MATTRESS SYSTEM August 2011 Page 1 CONTENTS GENERAL SAFETY Pages 2 amp 3 WARNINGS Page 4 PRODUCT DESCRIPTION Page 5 INITIAL INSTALLATION OF YOUR SYSTEM Pages 6 amp 7 CLEANSING OF YOUR SYSTEM Pages 8 amp 9 DISINFECTING PROCEDURE ROUTINE MAINTENANCE Pages 10 amp 11 WARRANTIES Pages 12 15 TROUBLE SHOOTING Pages 16 18 COMFORT CONTROL SETTING PROCEDURE Pages 19 amp 20 Page 2 SAFETY Part 1 Important Please read carefully and familiarise yourself with the Information in this manual prior to using your equipment Keep this manual in a handy place for any future reference For your safety and to ensure the most efficient performance from your system the following precautions should be observed Do not expose the pump unit to liquids of any kind Always protect your system from open flames Do not use phenol based solutions when cleaning When in storage the system must
6. be kept in a clean and dry environment Do not store in direct sunlight Page 3 SAFETY Part 2 Note All Harvest Healthcare pumps are fitted with a functional earth and are labelled accordingly both internally and externally ol Double insulation Ey Type BF equipment As labelled accordingly CE CE Marked Product There is a possibility of Electro Magnetic Interference If this occurs increase the distance between the devices Page 20 PRIME COMFORT ACTIVE WEIGHT CONVERSIONS Weight in kg Weight in lb Weight in stones amp lb Pressure range 50 kg 111 Ib 7 stone 121b MIN 51 75 kg 112 1651b 8 stone to 11 stonelllb 1 3 76 100kg 166 220lb 12 stone to 15 stonel0lb 2 3 Over 100 kg 220Ib 15 stone 10 lb and over MAX Page 19 COMFORT CONTROL Setting Procedure It is important to follow the correct setting procedure to ensure the patient receives adequate support while achieving maximum pressure relief and comfort Failure to follow this procedure could result in the patient being put at risk l Lay the patient on the mattress surface Ds Reset the pressure dial on the pump according to the patient weight guide below or on the face of the pump Ensure that the correct pressure setting has been selected for either lying or sitting position For a sitting position the pressure dial must be turned up one place As an example for a patient weight of 50kg setting MIN should normally be selected For the same
7. ells and tubing then a sodium hypo chlorite solution to a dilution of 1000 PPM should be used following thorough cleaning with soap and water All mattress covers may be laundered as follows Pre Wash Cold 10 minutes Main Wash gt 71 c 10 minutes Followed by cold rinses and extraction Do not use phenol based solutions CAUTION During cleaning procedures suitable protective clothing should be worn including suitable eye protection Ensure that the mains power supply to the pump has been disconnected prior to cleaning Page 14 GUARANTEES AND WARRANTIES PART 3 Supreme Pump 125 00 Ex VAT providing 2 years additional warranty Seat Pump 100 00 Ex VAT providing 2 years additional warranty Bubble Pump 100 00 Ex VAT providing 2 years additional warranty Opal Pump 100 00 Ex VAT providing 2 years additional warranty Any warranty issued should be taken out on the date of purchase and provides a warranty from that date The warranty must be paid for at the date of purchase 3 Claims Relating To Guarantee Or Warranty In the event of a fault being discovered within the guarantee or warranty period the customer shall notify either Harvest Healthcare or your local distributor at the earliest opportunity Page 13 GUARANTEES AND WARRANTIES PART 2 a That the usage has been on a fair wear and tear basis and excludes user damage b That Harvest Healthcare s cleaning disinfecting guidelines have
8. ll illuminate Cover the support surface with a loosely fitting sheet The patient may be placed on the support surface Page 7 BRIEF OPERATING PROCEDURES Operating Functions a Infection Control Should the mattress or pump become infected then please refer to Harvest Healthcare s disinfecting procedure in this manual for appropriate cleaning processes PART 2 Page 16 HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE PART 1 Fault Occurring Ensure That Possible Solution To The If Your Product Is Problem Next Stage Still Not Working The pump is Mains is Connect the appliance to Return the pump showing no plugged in the nearest mains socket unit to Harvest indications The switch isin and ensure that the green Healthcare or your that it is on the on position mains switch is on local distributor The fuses on Replace them with the side of the correct fuses Tlamp pump are not blown The fuse in Replace them with the the plug is correct fuses 3amp not blown The pump appears The hoses are Disconnect the hoses and Return the system be running but is connected re connect them into the to Harvest not extinguishing correctly outlet connectors on the Healthcare or your the low pressure side of the pump local distributor light wetter nn nn nnn nn nn nnn nn nn nnn nn nn nnn nnn nnn ence nen There are no Replace the damaged leaks in the mattress section with mattress the correct spare parts Page 15
9. ng the correct MMHG then replace the motor or the relevant defective parts Contact Harvest Healthcare for guidance on how to repair the diaphragm Check that the comfort control is working within the correct parameters If not contact Harvest Healthcare for guidance Check that the timer is rotating if it is not rotating replace it with a new one These are available to order from Harvest Healthcare Check that all the indicators are working if any are found to be defective replace them with new ones These are available to order from Harvest Healthcare Page 12 GUARANTEES AND WARRANTIES PART 1 1 Pumps All Harvest Healthcare Pumps have a guarantee for a period of 12 months from date of purchase Ds Mattresses Seat Cushions All Harvest Healthcare Mattresses Seats and Covers have a guarantee fora period of 12 months from date of purchase 3 Guarantee Harvest Healthcare guarantees to repair or replace pumps or mattresses issued to its customers which are found to be defective whilst still under the guarantee or warranty period if applicable see our standard conditions on pages 12 13 amp 14 Harvest Healthcare s guarantees are subject to the following conditions That the equipment has been used for the purpose for which it was intended
10. patient in a sitting up position the pressure dial would need to be reset to setting 1 3 Page 4 WARNING ELECTRICAL EQUIPMENT CAN BE HAZARDOUS IF MISUSED ONLY AUTHORISED TECHNICAL PERSONNEL SHOULD REMOVE THE BACK FOR MAINTENANCE REMOVING THE BACK CASE BY UNQUALIFIED PERSONNEL WILL INVALIDATE ANY WARRANTY WARNING BEFORE CLEANING THE UNIT ENSURE THAT THE ELECTRICAL SUPPLY TO THE PUMP HAS BEEN DISCONNECTED PLEASE REMOVE THE PLUG FROM THE POWER SUPPLY CAUTION DO NOT USE THIS SYSTEM AS A MEANS FOR LIFTING THE PATIENT THIS WILL DAMAGE THE SYSTEM AND COULD PUT THE PATIENT AT RISK Page 5 PRODUCT DESCRIPTION The Prime Comfort Active is a high risk static mattress with the additional facility to allow the patient to be provided with alternating therapy when this is required A pump unit can be easily fitted transforming the mattress into a very high risk dynamic mattress system delivering additional levels of pressure relief Based on the popular Prime Comfort Plus high risk mattress the Prime Comfort Active is an ideal solution for both the care home and hospital environment allowing patients pressure relief to be stepped up or down depending on their needs requirements The Prime Comfort Active provides not only superior pressure redistribution but also great patient comfort Side wall construction provides enhanced stability for patient transfer which with a vapour permeable multi stretch cover provides an important
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