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installation & operation guide (version 2 firmware)

1. INSTALLATION amp OPERATION GUIDE VERSION 2 FARIMA ARE Autocue ms m mmm QTV Www qiv com QBox Installation amp Operation Guide Autocue and QTV have been serving the broadcast industry since the mid 1950s when QTV in New York and Autocue in London supplied the very first prompters via their rental divisions Creating broadcast history The two companies merged in 1984 under Autocue Group and with the introduction of the QSeries family of software became the only company to offer the television industry a single solution for all transmission newsroom scripting and prompting requirements QTV forms the Americas division of Autocue Group s prompting sales and rental services Prompter of choice around the globe Autocue Group is known worldwide for its service and dependability serving such prestigious clients as the BBC Bloomberg NBC and CNN The Group s prompting solutions are compatible with all newsroom systems on the market and are in use worldwide by broadcasters production professionals government facilities and corporate producers requiring excellence in prompting and newsroom automation solutions For further information please visit either web site shown at the bottom of this page i i www autocue com py dnoin ansomy 800Z 00Z ZLZLSO anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Preface About this guide This guide provides
2. www qtv com 23 www autocue com Section 4 QBox Configuration and Operation QBox Configure the QMaster to QBox interface Installation amp Operation Altering QBox configuration using a ShuttlePRO controller Guide 4 6 1 Altering QBox configuration 3 Press the button for bringing up the display using a ShuttlePRO ne controller 4 To select the next menu item either e press the button for selecting menu options or e turn the jog wheel to the right 5 To select the previous menu item press the button for selecting the previous menu item The Shuttle PRO control uses a set of buttons and a jog wheel for opening and closing the display menu and selecting menu options The actions of the buttons are illustrated below Many of the buttons have multiple functions pe Decrease 6 Press the button to bring up the submenu Display value level value level pee ul for the selected item revio i f ent heey 7 If in the submenu for adjusting display value to zero settings press the button for changing the setting level A dialogue is displayed that Open sub lets you change the setting level for r example the brightness level Move to e To increase the setting level click the button next menu item to increase the setting level Displ l Configuratio e To decrease the setting level press the bis button to decrease the setting level LL 8 To select another setting press the button that returns to the previous men
3. 10 3 2 1 QBox front panel 10 B 1 Time signals de de ou LUS 35 3 2 2 QBox rear panel 11 B 1 1 Operational scenarios 3 2 3 QBox internal configuration 11 requiring synchronisation 39 DO OCU UIP QB 11 B 2 Time Synchronisation Daemon 36 3 3 1 Connect QBox to a prompter B 2 1 Synchronisation options ee 37 OF MONItOS ccccccccccecesecceeeeseteeeeees 11 B 2 2 Computer firewall settings 37 3 3 2 Connect any peripherals to B 3 NTP Server Settings Rs se 38 the QBOX rer 12 B 3 1 Adding servers to an existing NTP server list 38 4 QBox Configuration and B 3 2 Disabling the iBurst function 39 OperAUOT ener eceeer errr 13 5 3 3 UsIng an undisciplined local 6 ol0 COMME oe 39 4 1 QBox operating systeM 13 4 1 1 QBox onscreen menus 13 4 1 2 Configure and test the QBox 13 4 2 Basic operational checks 15 4 2 1 Reboot and shutdown 15 4 3 Direct and network connections to a QBOX Geen 17 4 3 1 Ethernet network 17 4 3 2 Ethernet crossover cable 17 4 4 Configuring network connections 18 4 4 1 Configuring a direct QBox computer connection 18 4 4 2 Connecting QBox to an existing network 20 4 5 Time settings on a QBox 2 22 www qtv com VII www autocue com www qtv com QBox Installation amp Operation Guide
4. Cancel optional Type TCP IP FT IP Address Port sono Mame 13 In the Name field type an identifier for the QBox if desired 14 Enter an optional description in the Description field 15 Enter the details for your QBox that you noted in step 10 above in the IP Address field and click OK The QBox Status Panel is displayed again 16 Click on Reconnect The icon next to your QBox name changes to a light blue colour to show that a connection has been established as illustrated below OBox Status Panel Disabled Master proto 0028 0 Techduthor T est Host Contre Reconnect vera Close www autocue com Section 4 QBox Configuration and Operation QBox Configure the QMaster to QBox interface Installation amp Operation Loss of network connections Guide Configuration of your QBox is complete and you The QBox becomes a standalone prompt engine can now use it to control prompting which may be operated using any scroll control device connected to it 4 7 1 Loss of network connections The network connection between a QBox and the NOTE Depending on the nature of your network QMaster software will be broken by either the infrastructure including and the number of network plug being removed or the software on hubs switches or routers between the either device being shut down computer and the QBox and natural latency in the network it may take up to 30 seconds before the QB
5. www autocue com py dnoin ansomy 800Z E002 212180 anss QBox Installation amp Operation Guide secron1 Prompting Software Overview Autocue s revolutionary prompting and scripting application suite offers a range of prompting solutions to match your needs and your budget From the entry level QStart through the QPro to the fully featured QMaster for the more demanding live broadcast environment These prompting applications were developed in response to customer needs for a modular product set that can be upgraded to more feature rich variants at any time NOTE Autocue products are designed to interface with prompter display units from most manufacturers 1 1 The prompting software suite 1 1 1 Qstart solution but do not need the advanced features of Issue 081212 2003 2008 Autocue Group Ltd QStart is Autocue s entry level prompting solution Install the software on a computer and connect it to a prompt display unit and you are ready to begin work Being a software scroll application QStart needs no additional hardware Ideal for simple prompting environments QStart supports prompting and editing of single scripts The application has limited editing capabilities and prompting is controlled via a standard PS2 or USB mouse If you need to manage multiple scripts in a runorder or prompt in more challenging environ ments you should consider either QPro or QMaster To upgrade to either product you
6. QBox Configuration and Operation Installation amp Operation Configure QBox display output Guide Configure a controller attached to a serial port 6 Use the Ctrl and Page Down keys to 7 Press Enter to display a list of actions that select the Buttons tab can be assigned to a button Main Settings Buttons Main Settinas Black Button default forward reverse Black Butto Change Direction O Do Nothina E Scroll Action Red Button Red Button Select Button Action Marker In Current Direction Blank Screen Change Direction Cue Story Marker In Current Direction Next Marker Next Story Opt In QBox Only Opt Out QBox Only Previous Marker Previous Story Reset Storv OK Cancel 8 Use the Arrow keys to highlight an action and press Enter to assign it 9 Repeat the steps outlined above for each button on the particular type of controller 4 9 Configure QBox display output In addition to the resolution and output mode 4 Press the Ctrl and Page Down keys to you can also configure the margins of the select the Margins tab QBox display output The Left Margin field will be highlighted 1 Attach a keyboard to the QBox and access the configuration menu by pressing F 8 2 Press the Down arrow key to highlight Configure QBox and then press Enter 3 Use the arrow keys to highlight Display Settings and press Enter Left Margin Right Margin Configure QBox Network Settings Configure networki
7. e an overview of QBox e guidance on installing QBox e guidance for configuring and QBox hardware e an overview of the scroll controls that are used with QBox Audience This guide is for personnel in the media production industry wanting to set up and operate a QBox How to use this guide It is recommended that you follow the step by step procedures for setting up and operating QBox from beginning to end Associated documentation This document describes the installation configu ration and operation of the QBox hardware If you are using this software with an on camera unit or executive speech prompter from an Autocue Group company please also read the Copyright information 2007 Autocue Group Ltd All rights reserved All information about Autocue software hardware and accessories including company and brand logos contained in this guide is protected under international copyright conventions No part of this publication may be reproduced stored in a retrieval system or transmitted in any recording or otherwise without prior permission of Autocue Group Ltd QBox is part of Autocue s suite of software and hardware prompting products This guide is suitable for novices as well as expert users of a product from an Autocue Group company Other non procedural information in this guide can be used for reference purposes installation and operating manuals for that equipment If you are integrati
8. lt ESC gt Go to previous evel lt F10 gt Close console 3 Press Enter 4 You will be asked to confirm that you wish to 2 Press either the Down or the Right arrow reboot your QBox key to select the Reboot QBox option QBox Management Interface T Configure QBox G Configure QBox Settings This will shut down and reboot the system Do you wish to 7 Upgrade Firmware continue Upgrade the device firmware Restart System Shut down and reboot QBox Manage ment Interface Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console lt ESC gt Go to previous level lt F10 gt Close console 3 Press Enter www qtv com 1 6 www autocue com py dnos5 ansomy 8g002 00Z0 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Direct and network connections to a QBox Guide Ethernet network 4 You will be asked to confirm that you wish to shut down your QBox QBox Manage ment Interface This will shut down and power off the system Do you wish continue lt ESC gt Go to previous level lt F10 gt Close console 4 3 Direct and network connections to a QBox The number of QBoxes you plan to use will number of QBoxes then a hub should be suffi determine the type of connection required cient If however you intend to handle other e If you plan to deploy a singl
9. 4 Use the arrow keys to highlight the required Input Device device type and press Enter Select Device Type Autocue Serial Multibutton Control autocue Two button Hand Control rer eo DD Autocue Serial Multibutton Control V1 Autocue Serial Foot Control V1 Autocue Serial Multibutton Control V1 Autocue Serial Two button Scroller V1 5 Use the Tab key to highlight each parameter to be set and either use the space bar to enable a setting or enter the required value O Use Scroll Table O Centre Stop Mode E Use Linear Mapping 5 Repeat the steps outlined in this section for O Use Logarithmic Mappina each serial port available on your QBox Zero Point Zero Region Size 4 8 2 Configure a controller Linear mode Multiplier attached to a serial port Logarithmic Multiplier 1 Attach a keyboard to the QBox and access the configuration menu by pressing F 8 2 Press the Down arrow key to highlight Configure QBox and then press Enter NOTE Use the Backs pace key to delete any information already displayed 4 Upgrade Firmware Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console www qtv com 28 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 4
10. DA can be installed between the prompt monitor and QBox www autocue com QBox Installation amp Operation Guide Section 3 QBox Hardware QBox physical characteristics QBox front panel to allow QBox output to be displayed on multiple prompters Computer QMaster software installed on a computer allows scripts to be edited and managed by an operator QMaster can be installed on a laptop or desktop computer which is then connected to QBox Scroll control device QBox can control the script on a prompter display unit using a variety of devices For details about supported signal to connect your QBox to a prompt monitor or other display screen e A RJ45 network cable is required in order to connect a QBox to a network e A FireWire cable is recommended when QBox is connected directly to the controlling laptop or desktop computer NOTE Crossover cables can be used but performance is dependent on the configuration of the network card in the equipment refer the scroll controls section of the user guide for the software you have purchased computer Cabling The following cables are used for connecting QBox to other hardware e Output from a QBox can be either a VGA or composite video signal You will require the appropriate cable for the chosen output USB Drive A USB drive can be used to store and transfer scripts to be loaded for prompting NOTE If requested Autocue can provide all of the above it
11. Select the Configure QBox option and press Enter 3 Use the Right arrow key to select Time and Date and press Enter Time and Date Time Zone Choose the Time Zone f NN a 2 Time Synchronisation Daemon E le Configure time sync settings Y e lt ESC gt Go to previous level lt F10 gt Close console www giv com 38 e 510 Installation amp Operation Guide 4 SelectNTP Server Settings and press Enter to display a list of time servers num Server Options Jiu t 1 OK Cancel 5 To add a time server press the Tab key to highlight the A dd ins button and press Enter or press the Insert key onthe keyboard A dialogue box is displayed requesting the DNS name Press the Tab key The FQDN Fully Qualified Domain Name DNS name is displayed Servers Time Servers Enter server DNS name FQDN 6 Enter the FQDN Fully Qualified Domain Name DNS name The FQDN allows the name of the server to be resolved 7 Press the Tab and then Enter key to confirm the action The DNS server is entered into the list NOTE After your QBoxes and computers have been configured to use an NTP time source it takes approximately one hour for the www autocue com py dnog ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation NTP Server Settings Guide Disabling the iBurst funct
12. are switched on www qtv com 21 www autocue com Section 4 QBox Configuration and Operation QBox Time settings on a QBox Installation amp Operation Connecting QBox to an existing network Guide 15 Press the Ctrl and Page Down key to get to the DNS Settings page The most common subnet masks and their equivalent numbers are in the table below IPv4 Settings DNS Settings O Manual Configuration Network Address Class The other available subnet mask numbers are shown in the following list Subnet Mask Address E Automatic Configuration Primary DNS Server Secondary DNS Server 0 0 0 0 17 LL fe 192 0 0 0 19 am f 240 0 0 0 21 248 0 0 0 22 255 255 252 0 252 0 0 0 23 255 255 254 0 254 0 0 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 255 240 255 255 255 248 255 255 128 0 255 255 192 0 255 255 224 0 255 255 240 0 255 255 248 0 OK Cancel 16 Select Manual Configuration by pressing the Tab key andthenthe Space bar The Primary DNS Server field is highlighted 17 Press the Tab key until the Primary DNS Server field is selected 18 Enter an IP address for the Primary DNS Server and then press the Tab key 19 In the selected Secondary DNS Server field enter the IP address for the secondary DNS server Press the Tab key until OK is selected and then press Enter A message indicating that the network interface has been restarted is displayed 20 Repeat these steps
13. locations such as a war torn city or a jungle e wireless connectivity allows input and control devices to be moved around to different physical locations e fewer crew are required It is possible to have a crew limited to just a cameraman and a presenter thus reducing operational costs 2 1 1 Studio deployments Common studio architecture provides a more static setup where components are often fixed permanently to one camera and are less likely to be moved around or swapped to alternative positions An existing LAN network infrastructure is often already established QMaster and QBox co located ina simple studio deployment the computer running the QMaster software is physically positioned with a QBox scroll control device and a prompt display unit An operator has direct control of the script editing and prompt output QMaster and QBox in the same building The ability to network computers and QBoxes provides resilience ensuring that broadcasts are not interrupted QBoxes can be connected to primary and secondary computers so that if one computer fails control of scrolling is automatically transferred to a backup computer The QMaster computer can be located away from the studio and the QBox Scrolling can be controlled either directly by the QMaster operator or remotely by the presenter in the studio www giv com QBox Installation amp Operation Guide Using an Internet connection allows QMaster a QBox and pr
14. newsreader is reading the news items the sports presenter could scroll A 1 prompting CAUTION It is essentially that all elements of your prompting system are accurately time synchronised For information about this topic refer to Appendix F Time Synchronisation 1 Make sure that QMaster is running on your computer 2 Connect more than one QBox to the computer running QMaster or attach an additional unit to an existing network 3 Open the QBox Status Panel in QMaster 4 Right click on the QBox Status Panel and select Add 5 Add the name of the new QBox where multi head functionality is to be set up 6 Specify the master QBox Any QBox not specified as the master is a slave unit 7 If required enter a description for the QBox ahead to her part of the bulletin to check what she is to read Either the sports presenter or the prompting operator would be able to switch back so that the script or rundown is at the correct point when the sports presenter delivers her part of the bulletin The network and wireless capabilities of QBox supports a widely distributed news broadcast such as presenters in the main studio a business journalist situated in a small studio at the stock exchange and a weather presenter at a remote exterior location Each would have their own QBox linked to the same network and would be able to review their part of the bulletin independ ently One QBox would be designated as the master devic
15. the control accessed using the Control Panel keyboard to select Time Zones command of the Windows operating system Start gt gt Control Panel gt gt Date and Time ard Date Det For detailed information about network time BB cine orcroriton Daemon configuration refer to Appendix C Time Synchro Ni pas Hey time sync settings La nisation NTP Server Settings Configure the NTP Time Server daemon lt ESC gt Go to previous level lt F10 gt Close console 2 Use the arrow keys to select the required time zone Time Zone Supported Time Zones Europe Kaliningrad Moscow 01 Kaliningrad Europe Kiev most locations Euro pe Lisbon mainland Euro pe Ljubliana Euro pe Luxe mbo urg Europe Madrid mainland Euro pe Malta Europe Mariehamn Euro pe Minsk Europe Monaco Europe Moscow Moscow 00 west Russia Europe Osb Europe Paris Eurobe Praaue oK Cancel 4 6 Using a scroll control device to configure QBox If you are using your QBox in a stand alone situation a scroll control device with at least NOTE It is recommended that you use a USB five buttons and a scroll wneel may be used to controller as it must be able to be connected access and modify some of the configuration and disconnected without having to restart settings of the QBox QBox This section refers to using the Contour Design ShuttlePRO and ShuttleXpress controllers utilising both the buttons as well as the jog wheel
16. will need to purchase and install a new licence key 1 1 2 QPro QPro is Autocue s professional software scroll prompting application QPro s extensive array of features including a full script edit suite conference system integration PowerPoint integration on screen preview of the prompt output is targeted at prompting professionals who want a robust and fully featured prompting QMaster QPro is controlled either via the computer mouse or a number of dedicated scroll control devices 1 1 3 QMaster Autocue s IP based networked prompting system involving a software application on the control computer that communicates with the QBox to scroll the script QMaster is targeted at professionals who want a robust resilient and fully featured prompting solution for use in e Demanding live broadcast productions and conference events e News broadcasting both studio and field e Dynamic and creative shoots which require wireless connectivity or specialised prompting set ups e Multi location prompting systems that are operated over a LAN WAN or the Internet www giv com www autocue com Section 1 Prompting Software Overview QBox Prompting hardware QBox Installation amp Operation Feature summary Guide QMaster is supplied with Autocue s QBox mented with a number of value adding extension hardware scroll unit which interfaces with the modules prompter The QBox advantages include e Wireless connec
17. Date Time Zore Choose the Time Zore amp NTP Server Settings Configure the NTP Time Server daemon lt is recommended that you use the NTP option only if you are connecting to an existing IT network which already has a nominated NTP source defined for it Default settings for QBox When shipped Autocue QBoxes are configured to have no NTP time sources and the Time Synchroni sation Daemon is set to Automatic Network Discovery This enables you to simply connect a QBox to a network or computer and it will find the best time source available and synchronise to it Time source computers should have Bonjour software or a similar application installed www qgiv com Operational scenarios requiring synchronisation There are different synchronisation options depending on how and where you are installing your QBox In addition to the scenarios outlined below there are more complex arrangements of computing hardware that can be set up If you feel that how you are networking your devices is not covered by the ones listed contact the Support at Autocue Adding a QBox to an existing network with NTP If your organisation has a well established and configured IT network it is likely that you will have a NTP time source available For detailed information about configuring NTP settings refer to section B 3 Contact your own IT department to obtain details of the required IP addresses and related settings for the time source
18. NOTE If you are moving an existing QBox to a different network it is recommended that you remove all time sources from the list associated with Time Synchronisation Daemon Standalone network with one or more QBoxes Ifyou are establishing a self contained network it is recommended that you either e Install the Bonjour software on the computer and configure the QBoxes to use the Time Synchronisation Daemon with the time source set to Automatic Network Discovery www autocue com Appendix B Time Synchronisation QBox Time Synchronisation Daemon Installation amp Operation Operational scenarios requiring synchronisation Guide on the QBox and the computer configured You should then set all other hardware on the with Local Clock as the time source network to obtain a time signal from the machine with the master time source You can does this by configuring the QBoxes to use either Automatic Network Discovery or select Network Host source and specify the host name or IP address of the computer with the master time source or e Use the local clock of the computer and specify Network Host as the time source on the QBox and manually enter the IP address or host name of the computer NOTE When using this method you should remove all time sources that may have been configured for use with NTP NOTE When you use either of these methods you should remove all time sources that may have been configured for use with NTP A
19. QBox firmware versions are made available Upgrading QBox involves either adding configu rations for a new version to your existing QBox or changing the license information using a USB drive 5 1 1 Firmware upgrade 1 Contact Autocue to request a QBox upgrade Upgrades will be either emailed to you or you will be given access to the Autocue web site where you can down load it The upgrade files are in a com pressed format contained in a ZIP file 2 Extract the files from the zip into a folder labelled repository at the root of a clean USB key Www qiv com Follow the procedures outlined in this chapter and any additional steps that are contained in the notification email or letter CAUTION After upgrading ensure that the version numbers of your software and firmware are compatible If you have any doubts contact Autocue Technical Support for information 3 Press F5 on the keyboard QBox system information similar to below will be displayed OBox System Information Hostname qbox08002 Firmware Type Tag OBoxFirmwarevM Firmware Version 2 00 3 QBox Process Version 2 00 Memory Usage 16 of250 MB 6 Firmware Flash Usage 163 of 496 MB 32 Data Flash Usage 10 of 479 MB 2 NTP Status NOTLOCKED Timesync Status Time Locked Timesyne Clock LEONID Quit F1 F 3 Select Page 4 Ensure that your QBox is NOT in prompt mode 5 Plug the USB key containing the extracted files into a USB port o
20. be followed situation make sure that the Bonjour 1 Connect one RJ45 cable from the hub software has been installed on your switch to the PC Then hook up another computer beforehand as you may not have RJ45 cable from a vacant port on the hub access to a Broadband Internet connection switch to a QBox 2 Make sure that the QBox and the computer are switched on 4 4 2 Connecting QBox to an 3 Make sure that the hub switch is powered existing network on and already configured to operate l l 4 In QBox access the configuration menu by Single and multiple QBoxes can be connected to e pressing F 8 a computer on an existing network using Ethernet cables Depending on the existing network setup QBox Management Interface the physical connection would normally be estab RES lished via a hub or switch a Upgrade Firmware Once the physical connection has been set up Upgrade the device firmware you can specify IP addressing using DHCP or assign a static IP address to the QBox SLA Restart System 439 Shut down and reboot If the organisation you work for has multiple Shutdown System y networks the infrastructure may include DNS servers and gateway servers Static IP address Upgrade the device icense settings can be specified for these networking components or the DHCP server can be set to lt ESC gt Go to previous level lt F10 gt Close console obtain these settings for the client computer 5 Press the Down a
21. ction options including www qtv com 2 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 1 Prompting Software Overview Installation amp Operation Prompting hardware QBox Guide Feature summary Firewire providing a range of hitherto unach ievable user benefits The script and rundown information is stored on the QBox and can be scrolled either remotely from the central control computer or locally by a presenter using a scroll control The link between the QBox and the control units can either be wired or wireless thus untethering the prompter and the camera Opening up exciting new scenarios in which a prompter can be employed In addition to opening up new usage models the QBox provides an unprecedented level of resilience to produce the most reliable prompting system ever www qtv com 3 www autocue com Section 1 Prompting Software Overview Prompting hardware QBox Feature summary www qtv com e 510 Installation amp Operation Guide www autocue com py dnos5 ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide secrion 2 QMaster Application Architecture Autocue s QMaster software has been designed to operate on a standard computer and interface seamlessly with QBox prompting hardware using TCP IP via a direct or networked connection The QBo
22. dding a QBox to an existing network NOTE If you have a spare QBox used for backup with no synchronisation Install the purposes you should pre configure it to Time Synchronisation Daemon on a machine on automatically search for a time source ona the network for example the computer running network so that it will synchronise with an the QMaster software Configure this machine so existing time source that Local Clock is set as the time source for It B 2 Time Synchronisation Daemon To select time settings on a QBox follow the steps 3 Use the arrow keys on the keyboard to outlined below select Time and Date 1 With an operating QBox press F8 on the keyboard attached the unit a 2 Select the Configure QBox option and Ma Configure resolution outputs etc press Enter Configure QBox Network Settings Configure networking QBox Management Interface j N Configure QBox Configure QBox Settings Hardware Ports Configure serial ports etc Upgrade Firmware x Upgrade the device firmware Overlay Elements Configure overlay items Restart System Shut down and reboot Inm t Neviree Shutdown System lt ESC gt Go to previous level lt F10 gt Close console Shut down and power off 4 Press E nter on the keyboard Upgrade the device lcense The QBox recognises three types of time signal source Auto Network Discovery This method uses the pre installed Bonjour software on the QBox to locate all Time S
23. e QBox system network traffic in addition to the QMaster data then you can use a direct connection then you should use a switch If you are imple e If you plan to operate multiple QBoxes from menting your QMaster system on an existing LAN a central control computer you will need to then you may be able to use the existing LAN switches in which case you will need one live port for the computer and one per QBox 4 3 1 Ethernet network If you are implementing a system consisting of several QBoxes and computers it is recom mended you use a LAN with a DHCP server on the network If you are implementing a stand alone network you can use a switch that incorpo rates its own DHCP server use the Zeroconf set Aooo e _ _ _ up described later in this section or manually NOTE It is possible to use an Ethernet connection configure the IP addresses for a single QBox system but you will need to use a hub or switch to act as the connecting element in the network establish a small or large scale network An Ethernet connection should be used when using an existing network such as a LAN or when you wish to connect multiple QBoxes within the same system NOTE If you are going to use this system on location or for an outside broadcast you will need to provide power to the router as well In order to use an Ethernet network you will require at least two Ethernet cables with RJ45 PERS 4 3 2 Ether
24. e and all others would be linked to it Configuring QMaster for multi head 8 Select the connection type in the Type list box 9 Enter the IP address and port number for the new QBox 10 Repeat for each of the QBoxes www giv com www autocue com 33 Appendix A Multihead Prompting Configuring QMaster for multi head prompting www qtv com 34 e 510 Installation amp Operation Guide www autocue com py dnos5 ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation Time signals Guide Operational scenarios requiring synchronisation AppennixB IME synch ronisation When operating more than one computing devices that are linked it is advisable to have them all refer to the same time This is important where for example a news show takes place in different studios across the globe B 1 Time signals QBox and QMaster can obtain a time signal from B 1 1 either a network time protocol NTP server or from the Time Synchronisation application from Autocue It is essential that you use a time signal to ensure that your devices are correctly and accurately synchronised One machine must be designated as the time signal source and all other machines set to refer to that time signal When you configure your QBox you should choose either the NTP or Time Synchronisation Daemon buttons Time and
25. ected using a composite cable with BNC connectors Attach the cable to one of the three Video Out BNC ports on the QBox and the other A VGA monitor should be connected using an end to the Video In BNC port on the prompter appropriate VGA cable between the VGA ports monitor on the QBox and the monitor www qtv com 1 1 www autocue com Section 3 QBox Hardware QBox Set up QBox Installation 8 Operation Connect any peripherals to the QBox Guide 3 3 2 Connect any peripherals to the QBox The peripherals you need to connect are a keyboard and a scroll control Keyboard A keyboard is used to configure a QBox After initial setup you should only need to connect a keyboard if you need to make funda mental configuration changes Autocue recommends using a USB keyboard as this type can be plugged in and used without having to reboot the QBox unit A PS 2 keyboard is not plug and play so if you remove the keyboard and wish to reconnect it you will need to reboot In addition with certain hardware configu rations a PS2 keyboard must be connected in order for the QBox to be recognised Scroll Control Connect a scroll control to the QBox Refer to your software user manual for detailed information about types of controllers Autocue supported scroll controllers their respective features and how to configure them for use with the QBox www qtv com 1 2 www autocue com py dnoin ansomy 800Z E002 212180 anss Iss
26. eld is highlighted 10 Press the Tab key and Enter to return to the original menu This procedure is complete and you can move to the procedures in section 5 4 2 General IP Salimos DHS Seting Orv Disabled El Manual Configuration O Automate via DHCP O Automatic via ZeroCon IP Address oT oy of ol Subnet Mask OS Y O Default Gateway Assigning a static IP address A Static IP address can be set up if no DHCP server is running on the network _ OK _Cancgl A static IP address requires the user to manually enter a valid IP address as well as a Subnet Mask CLOSE F 10 12 Enter an IP address for the QBox on the network then press the Tab key 13 Enter the 24 Bit Subnet Mask for QBox on the network and then press the Tab key The Subnet Mask is a two digit figure relating to the number of binary 1s in the address of the mask NOTE Duplicate IP addresses will cause problems on the network If static IP addresses are to be used it is very important to ensure that they are different from other addresses already in use In addition the precise settings for QBox and the servers should be manually entered if the DNS server cannot be correctly set up to provide the Gateway and DNS sever settings 1 Connect a RJ45 cable from the Ethernet hub switch to the computer 2 Connect another RJ45 cable from a vacant port on the hub switch to a QBox 3 Make sure that the QBox and the computer
27. ems but details of required cable lengths and the specifications of other equipment must be provided 3 2 QBox physical characteristics 3 2 1 QBox front panel CAUTION A QBox is a static sensitive device Use appropriate ESD precautions especially if you have removed the cover from the device NOTE The precise physical position of some connectors may differ slightly to a QBox your receive The following connections and indicators are on the front of a QBox e one USB connector e one hard disk drive activity indicator LED e one illuminated power On Off button www qtv com 1 0 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 3 QBox Hardware Installation amp Operation Set up QBox Guide QBox rear panel 3 2 2 QBox rear panel Ethernet port QBox has a socket for a There are a variety of connectors on a QBox RJ45 Ethernet cable used when connecting to a network which allow you to connect the unit to many different input and output devices USB ports USB ports are used to connect USB devices such as a USB drive USB scroll control and USB dongle Purple PS 2 port Connect a PS 2 keyboard to the purple port Wireless antenna connection Remotely connect to and control your QBox using standard wireless protocols Power QBox operates on a 12 V power Descriptions of the connectors are given in the Supply following sec
28. er guide that came with your Autocue QTV equipment for detailed Left Margin information about configuring and operating your QBox Right Margin 1 Technical Support Hardware amp Software Support from the UK Press Enter to save changes team You must restart the QBox for the changes to Email SoftwareSupport autocue co uk take effect Email HardwareSupport autocue co uk Tel 44 0 20 8665 2992 4 Scroll controls Hardware amp Software Support from the US USB controllers such as ShuttlePRO Shuttle team Xpress and wireless presenter mouse are plug Email SoftwareSupport QTV com and play devices and use their default settings Email HardwareSupport QTV com when connected to a QBox Tel 1 212 929 7755 For other types of controllers select F8 to open the Configuration interface Select Serial Controllers Select the required controller for each serial port on the QBox Click the required buttons to return to prompt mode Prompting scripts 1 QMaster operation Scripts can be sent to a QBox in several ways The primary method is via a connection between the prompting computer and QBox either using an Ethernet or FireWire cable Click the Begin Prompting button in the QMaster software to transfer a script or runorder to a QBox AEJ P amp cc bel Ge 2 Stand alone operation Alternatively a script may be loaded directly via FTP USB or optional Bluetooth transfer www qtv com vi www a
29. esented with a blank grey screen with menu bars at the top of the screen D QMaster Fie Prompt Automation Master Slave Tools Window Help E Di cam 0 Ej fem GG EE 25 9 M mher For Help press F1 English PrintEngine Idle 6 Open the Configure Scroll Controls window by selecting Tools gt gt Options 7 Click on the sign to expand the QB ox Prompt Engines menu and select Scroll Controls 8 Plug in a scroll control 9 Select a scroll control and click OK 10 Confirm the QBox IP address by pressing the F5 key on the QBox keyboard to display the QBox System Information Box System Information Hostname qbox08002 Firmware Type Tag OBoxFirmwarevM Firmware Version 2 00 3 QBox Process Version 2 00 Memory Usage 160f250 MB 6 Firmware Flash Usage 163 of 496 MB 32 vo Data Flash Usage 10 of 479 MB 2 NTP Status NOT LOCKED Timesyne Status Time Locked Timesyne Clock LEONID Esc Quit F1 F 3 Select Page www qgiv com Section 4 QBox Configuration and Operation Configure the QMaster to QBox interface Altering QBox configuration using a ShuttlePRO controller 11 Select the QBox Status Panel from the Prompt menu TheQBox Status Panel dialogue box is displayed OBox Status Panel Host canal Reconnect Overlay Close 12 Right click in the dialog box and select Add to display the Configure QBox dialog box Configure QBox Ei DR Description
30. for each of the QBoxes 255 128 0 0 26 7 11 255 224 0 0 28 13 255 248 0 0 30 255 255 255 252 255 252 0 0 31 255 255 255 254 255 254 0 0 255 255 255 255 NOTE If your network uses any other address it is likely your organisation is using advanced networking protocols Contact your IT department to request the appropriate subnet mask figure added to the network ensuring that you have enough vacant ports on the hub switch and available RJ45 cables to connect them all 14 Enter the IP address for the default Gateway 4 5 Time settings on a QBox Time for QMaster and QBoxes is calculated using Universal Coordinated Time UTC but the appearance of the time displayed on screen is determined by the time zone setting of the QBox and the operating system of the computer running the QMaster software If you want all devices to show the same time they must all be set to the same time zone www qtv com 22 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Using a scroll control device to configure QBox Guide Connecting QBox to an existing network Selecting a time zone for your Selecting a time zone for the QMaster QBox computer Time zone information for a 1 Fromthe Time and Date configuration computer can be set using the Date and Time options window use the arrow keys on
31. he same script 2 1 2 Large scale field deployments A field scenario does not usually include a network infrastructure with pre installed computers and cables A crew would normally deploy QMaster on a wireless network or set up www autocue com py dnos5 ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 2 QMaster Application Architecture Installation amp Operation QMaster and QBox operational scenarios Guide Small scale field deployments direct QMaster to QBox connections to alleviate Standalone QBox without an the need for cumbersome and cosily wiring operator When you have to prompt in inhospitable locations you need to have as few Location shoot A wireless network can people as practical and equipment that is light be set up that allows QBox and a laptop computer weight and easy to set up This scenario allows with QMaster software already installed to be you to have a crew consisting of a single transported from one location to another It is also presenter and a cameraman Scripts can be possible to create a scalable wireless network uploaded from a mobile phone ora USB memory with QMaster which allows multiple QBoxes to device in order to upload scripts The prompter be connected to multiple wireless devices and would be attached to the camera and the QBox prompters making QMaster suitable for use in carried on the cameraman s belt As there is no larger open air situa
32. ina field deployment with a single QBox computer connection refer to section 4 4 1 e Ina studio installation connecting QBox to a network with existing infrastructure in place refer to section 4 4 2 attempt connection connect the cable between the Ethernet port on your computer and the Ethernet port on QBox 1 Press the F8 key on the QBox keyboard to display the Configuration menu QBox Management Interface AAA 0 K _ o a O O O l S le pl aoe Setti onfigure x Settings CAUTION If you are unsure about how to a 4 4 1 configure the networking on either the QBox or controlling computer consult your network administrator Configuring a direct QBox computer connection After the physical connection is made you must allocate an IP address to your QBox so that it can be automatically identified and located by your PC We suggest the Zeroconf Zero Configuration Networking mechanism to allocate the IP address to your QBox Zero Configuration Networking Before configuring QBox for Zeroconf ensure that your QBox and computer are connected with an appropriate cable and that both devices are switched on and operating correctly www giv com 18 Upgrade Firmware _ 7 Upgrade the device firmware Restart System Shut down and reboot Shutdown Syste m Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console 2 Use the Down arro
33. ion software to calibrate itself and calculate drift 5 Hold down the Ctrl key and press the Page information Down key twice to go to the During this time do not switch off log off Miscellaneous tab your computer nor allow it to go into hibernation mode B 3 2 Disabling the iBurst function The iBurst function can be disabled to manage network traffic according to the specific configura tions of the network deployment 1 Bring up the onscreen menu by pressing the F8 key 2 Select Configure QBox and press Enter nie 3 Use the Right arrow key to select Time and Date and press E nter 6 Press the S pace key to select the 4 Select NTP Server Settings and press Undisciplined Local Clock option Enter to display a list of time servers 7 Press the Tab key and then the Enter key 5 To turn off the iBurst option press the Tab to confirm the action key and press the Space bar 6 Press Enter A message is displayed in the Configure QBox menu that the NTP daemon has been restarted B 3 3 Using an undisciplined local clock An undisciplined local clock allows a QBox to be a self referencing time source 1 Bring up the onscreen menu by pressing the F8 key 2 Select Configure QBox and press Enter 3 Use the Right arrow key to select Time and Date and press Enter 4 SelectNTP Server Settings andpress Enter to display a list of time servers www qtv com 39 www autocue com
34. l be displayed in the Script Editor window and on the prompter display unit NOTE The display will default to the start of the rundown QMaster software failure If the QMaster software fails or is shut down while you are prompting a script the QBox will continue scrolling the script using whatever settings were controlling the display at the time of the failure www qtv com 26 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Section 4 QBox Configuration and Operation Configure QBox scroll controls Enable a serial port 4 8 Configure QBox scroll controls Scroll controls may be connected to either the computer running the QMaster software or attached directly to the QBox 4 8 1 Enable a serial port 1 Attach a keyboard to the QBox and access the configuration menu by pressing F 8 2 Press the Down arrow key to highlight Configure QBox and then press Enter QBox Management Interface Upgrade Firmware Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console 3 Use the arrow keys to highlight Hardware Ports and press Enter Configure QBox Network Settings Configure networking Time and Date Time zone and synchronisation settings Over
35. lay Elements Configure overlay items Innit Devise lt ESC gt Go to previous Evel lt F10 gt Close consok www qgiv com 4 Use the Arrow keys to select the required serial port and press Enter Serial 1 Serial 2 Built in Serial Port Built in Serial P serial ttySO serial ttyS1 Serial 3 Serial 4 Built in Serial Port Built in Serial Pt serial ttyS2 serial ttyS3 The first time that a serial port is configured it will be shown as disabled Port Usage O Input Device scroll control Use the Tab key to highlight the Input Device entry and press the space bar to enable the port Port Usage Input Device O Disabled E Input Device scroll control When a port is enabled the Input Device tab becomes visible Use the Ctrl and Page www autocue com Section 4 QBox Configuration and Operation QBox Configure QBox scroll controls Installation amp Operation Configure a controller attached to a serial port Guide Down keys to select the tab 3 Use the arrow keys to highlight Inut Input Device Devices and press Enter Select Device Type Configure QBox Network Settings Configure networking Time and Date Time zone and synchronisation settings Hardware Ports Configure serial ports etc Overly Elements Configure overlay items lt ESC gt Go to previous level lt F10 gt Close console Press the down Arrow key to highlight and select a type of scroll controller
36. layed 5 1 2 Licence upgrade If you are upgrading QBox from a trial version you will require a new licence 1 Contact Autocue to request a QBox permanent licence New licences will be emailed The files will be in a compressed format contained in a ZIP file 2 Extract the new licence from the zip onto the root of a clean USB key 3 Plug the USB key containing the extracted file into a USB port on the QBox Wait approximately 10 seconds for the USB key to be registered 4 Press F8 on the keyboard connected to the QBox to open the configuration menu www qtv com 32 www autocue com py dnos5 ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide aPrenox A Multinead Prompting Using more than one QBox on the same network in a studio allows each presenter to independently scroll a script while a show is on air NOTE Multihead prompting functionality can be implemented where you have purchased the appropriate licence or upgrade During a broadcast there is often more than one presenter reading from a script simple example would be a news bulletin where there is a newsreader and sports presenter Deploying two QBoxes in the studio each connected to same computer running the QMaster software allows each presenter to have local control of their copy of the script or rundown while the other presenter is on alr For example while the
37. n the QBox Wait approximately 10 seconds for the USB key to be registered 6 Press F 8 on the keyboard connected to the QBox to open the configuration menu 31 www autocue com Section 5 Upgrading QBox Components QBox QBox upgrades Installation amp Operation Licence upgrade Guide 7 Use the arrow keys to select Firmware 5 Use the Down arrow key to select Licence Upgrade Upgrade QBox Management Interface QBox Management Interface y j E NY 4 lt Configure QBox Configure QBox Configure QBox Settings Configure QBox Settings A Upgrade Firmware h Upgrade the device firmware Restart System Restart System Shut down and reboot Shut down and reboot Shutdown Syste m Shutdown System Shut down and power off Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console lt ESC gt Go to previous level lt F10 gt Close console 8 The display screen will indicate that the files 6 The display screen will indicate that the files for the new version are downloaded and for the new version are downloaded and copied to your QBox copied to your QBox 9 Check that your QBox has been updated by 7 Check that your QBox has been updated by pressing F5 when the QBox is in prompt pressing F 5 when the QBox is in prompt mode The firmware version will be a higher mode The licence expiry information will no number if the upgrade has been successful longer be disp
38. net crossover cable e one cable each to connect the computer to the network or hub switch e one cable to connect the QBox to the network or hub switch Similar to FireWire an Ethernet crossover cable can only be used for single QBox systems Unlike FireWire which is a purpose designed peer to peer connection standard the performance Your decision to use a hub or switch should be yielded from an Ethernet crossover cable based upon the purpose and complexity of the depends on the configuration of the network card network If you simply wish to make a straight in your computer connection between the computer and a limited www qtv com 1 7 www autocue com QBox Installation amp Operation Guide Section 4 QBox Configuration and Operation Configuring network connections Configuring a direct QBox computer connection m Crossover cable design A crossover NOTE Autocue cannot guarantee that a crossover cable is an Ethernet cable where the wires literally connection will work for your particular set crossover so that it does not have to go via a hub up or router but can instead be used as a direct connection between the computer and another network device such as a QBox 4 4 Configuring network connections With the connection method chosen you can connect QBox to QMaster and assign IP address NOTE If you have a crossover cable and wish to settings The procedure varies depending on the type of deployment e
39. ng Time and Date Time zre and synchronisation settings 5 If necessary press the Backspace key to ne delete the current entry and then enter the us number of pixels required for the left margin pi iA 6 Press the Tab key to highlight the Right TOENN Margin field lt ESC gt Go to previous level lt F10 gt Close consol 7 If necessary press the Backspace key to delete the current entry and then enter the number of pixels required for the right margin 8 Press the Tab key to highlight the OK button and press E nter to confirm changes www qtv com 29 www autocue com Section 4 QBox Configuration and Operation Configure QBox display output Configure a controller attached to a serial port NOTE You must reboot your QBox in order for the changes to take effect www qtv com 30 QBox Installation amp Operation Guide www autocue com py dnog enooiny 8002 00Z0 212180 anss QBox Installation amp Operation Guide secron 5 Upgrading QBox Components Issue 081212 2003 2008 Autocue Group Ltd You will need to upgrade your Autocue products when new features and enhancements are released for QBox firmware When features are made available Autocue customers are informed and requested to upgrade the products they have purchased 5 1 QBox upgrades Your QBox requires upgrading in the following situations e When the trial period for your QBox use has expired e When new
40. ng QBox with a newsroom automation system from Autocue or a third party vendor you will need the appropriate API config uration documentation All third party software or hardware including logos referenced within this guide is copyright of the respective owners www qtv com 111 www autocue com Preface Disclaimer Autocue Group Lid reserves the right to revise this publication and to make changes in its content without obligation of Autocue Group Ltd to notify any person or persons of such revision www qtv com QBox Installation amp Operation Guide www autocue com py dnog enooiny 8002 00Z0 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide QBox v2 API Quick Reference Card Components 1 Network connection A standard QBox unit is supplied with ra e A 12 volt power supply unit with a 4 pin XLR MEA connector e Any scroll control devices that you have ordered e An Ethernet cable and a crossover adaptor plug Select F8 to open the Configuration interface Select Network Configuration Select lan0 and then set the necessary Time and Date Time zone and synchronisation settings Connections vor Plug all required connections before switching Press Enter to restart the network interface your QBox on Click the required buttons to return to prompt Attach BNC cables to the required number of mode video outputs Attach the appr
41. ompt display unit to be physically located almost anywhere in the world On Camera Unit Prompter Computer Internet Connection Co located equipment Co located equipment Multi head prompting Multi head prompting provides the ability for one presenter to independently review parts of a script while another presenter is live on air reading from the same script For example in a distributed news broadcast the presenters in the main studio a business journalist situated in a small studio at the stock exchange and a weather presenter at a remote exterior location could each have a separate QBox with the same rundown stored on it While the newsreader is reading the news items the sports presenter or weatherperson could scroll ahead to their part of the bulletin to check what is to be read Either the presenter or the QMaster operator would be able to switch back so that the script or rundown is at the correct point when each of the presenters delivers their part of the bulletin Multiple scroll controllers More than one scroll control can be connected either to the QMaster computer or to a QBox When multiple scroll controls are connected to the QMaster computer operators can switch between different controls in order to find out the optimal scrolling capabilities of a controller When multiple scroll controls are connected to a single QBox two presenters handling two different scroll controls are able to present from t
42. opriate network cable 2 Wireless connection Optional Insert the 4 pin XLR power connection into the Select F8 to open the Configuration interface XLTR socket on the back of the unit Select Network Configuration Plug an IEC power cable into the 12 volt power Select wlan0 and then set the necessary supply parameters The QBox will automatically start Press Enter to restart the network interface Click the required buttons to return to prompt Operation mode 1 Starting QBox Press the main power button on the front of the unit If the unit does not automatically start when power is supplied 2 Stopping QBox Press F8 to access the configuration interface and select Shut down QBox and power off In an emergency press and hold the main power button for four or more seconds Configuration Configuration of your QBox requires a standard keyboard be attached to the unit www qtv com V www autocue com QBox Installation amp Operation Guide 3 Set margins Export a script or runorder as a series of plain text files and save them to the appropriate alien device Text files must be saved using UTF 8 format encoding Cora ror Press F2 on the QBox and select Load gt ARE do doute Runorder er Select the appropriate loading method Select F8 to open the Configuration interface Select Display Settings Select the Margins tab and then set te Further information necessary parameters Refer to the QMaster us
43. ox ascertains that there is no QMaster software controlling it Physical disconnection If the network plug is disconnected from a QBox or the computer running the QMaster software a warning message will be displayed that this loss has occurred and ask if you want to reconnect When QMaster restarts the software checks if a x QBox is currently prompting a script and will ask if you want to re link to that rundown Detected that OBox is prompting the queue H SCRIPTS FinnRundown2 wsr Would you like to attempt to 9 y queue Yes No If you click Yes the relevant rundown will be displayed in the Script Editor window at the current position in the script but with scrolling stopped 2 The connection to QBox TechComms Test has failed Would you like to attempt to reconnect Yes No QBox operating software failure If the QBox operating software fails or is rebooted the computer running the QMaster software will display a warning message that the connection to the QBox has failed and ask if you want to reconnect Co x 2 The connection to QBox TechComms Test has failed Would you like to attempt to reconnect Yes No NOTE Before clicking Y es on the message dialog you must make sure that the QBox has completed the full restart procedure This is indicated by either the last script being displayed or the disappearance of initialisation progress information If you click Yes the current rundown wil
44. poses only You would highlight the appropriate connection depending on which type of network port you have chosen to use 6 Press the Ctrl and Page Down key to bring up the IP v4 Settings page DNS Settings IPv4 Settings O Manual Configuration E Automatic via DHCP C Automatic via ZeroConf IP Address Subnet Mask Default Gateway E A Cancel 7 Press the Tab key until the Automatic via ZeroConf setting is selected Then press the Space bar 8 Press the Tab key to select the OK button and then press Enter A message indicating that the network interface has been restarted is displayed on the original menu 9 Add the name to the QBox Status Panel when configuring the QMaster to QBox interface For detailed information about this refer to section 4 7 Managing network devices To assist in management of devices on a network Autocue recommends the freely available Bonjour software which allows you to identify and locate devices on your network by name rather than IP address Bonjour software works in the background to automatically convert a name for example Reception Printer into an IP address When another device which has Bonjour installed searches the network for devices the IP address is provided but displayed as the name Bonjour is compatible with Windows 2000 2003 and XP www autocue com 19 Section 4 QBox Configuration and Operation QBox Configuring network connection
45. py dnos5 ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Basic operational checks Guide Reboot and shutdown e lf you have a composite monitor you must prompter and select the appropriate VGA select either the NTSC or PAL standard for setting the display mode NOTE If you try to deselect both Video and VGA ENERE you will get an error message since at least i eae ne one of these outputs needs to be selected VGA 1024 x 768 en ees Your QBox is now configured so that you can operate it in stand alone mode with a prompter You can upload a script or rundown from a USB memory device and start prompting straight away If you wish to operate your QBox remotely using a computer running the QMaster software from Autocue the following sections outline the proce e f you are connecting a VGA monitor check dures to configure the connection to the QBox the screen resolutions of your monitor or 4 2 Basic operational checks lt is recommended that you conduct a number of operational checks to ensure that your QBox is functioning correctly 4 2 1 Reboot and shutdown Ensure that you are able to reboot and shutdown QBox CAUTION If your QBox needs to be rebooted for any reason ensure there are no USB memory devices attached to the unit www qtv com 1 5 www autocue com Section 4 QBox Configuration and Opera
46. r quality composite signal You might choose to have both a VGA and Composite signal generated simultaneously is that you would use the VGA signal for the prompter output and the Composite signal for a preview monitor for the operator This is especially useful when using the QBox as a back up to a primary QMaster computer 4 1 2 Configure and test the QBox Supply power Connect the supplied QBox power cable or a 12 V studio mains feed to the XLR socket on the QBox back panel If the QBox does not start automatically when connected to a power source press the Power button Configure the monitor settings To achieve the best performance from your prompter monitor you should ensure that you have selected the appropriate video setting on the QBox www qtv com 1 3 www autocue com Section 4 QBox Configuration and Operation QBox operating system Configure and test the QBox NOTE The quality of the scroll output may be significantly degraded if both VGA and Composite output are in use due to the differences in display format Use the following steps to configure the monitor output settings 1 Press the F8 key on the QBox keyboard to bring up the configuration menu E Configure QBox Configure QBox Settings Upgrade Firmware _ Upgrade the device firmware QBox Management Interface Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device licen
47. rrow key to highlight Configure QBox and then press E nter 6 Press the Down arrow to highlight Network Settings and press E nter www qtv com 20 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Section 4 QBox Configuration and Operation Installation amp Operation Configuring network connections Guide Connecting QBox to an existing network 7 Press the Down arrow key until lan0 is 4 Make sure that the hub switch is powered highlighted and press Enter on and already configured to operate 8 Press the Ctrl and Page Down keys to 5 In QBox access the configuration menu by select the IPv4 Settings page pressing F 8 9 If a DHCP server is running on your 6 Press the Down arrow key to highlight computer or on the network ensure that Configure QBox and then press Enter Automatic via DHCP s selected in the 7 Press the Down arrow to highlight IPv4 Settings page Network Configuration and press Pa Sigs Enter Or 8 Press the Down arrow key until lan0 is Manual Configuration highlighted and press E nter E Automatic va DHCP 9 Press the Ctrl and Page Down keys to le o select the IPv4 Settings page ee E Le a 10 To manually set a static IP address press Subnet Mask i the Tab key and then the S pace bar to Defaut Gateway 0 0 o 0 select Manual Configuration The IP Address fields become active 11 Press the Tab key untilthe IP Address ok Cancel fi
48. s Installation amp Operation Connecting QBox to an existing network Guide If you wish to install Bonjour go to the following web address and download the application NOTE In order for the DHCP server to obtain these http www apple com support downloads settings it must be properly set up Make bonjourforwindows html sure that a network administrator is available The web site will give you the option to Run or to set up DHCP Save the application We recommend you select Run The Bonjour application will automatically be installed on your computer NOTE A disadvantage of using DHCP is that the IP address of the QBox may be changed by the network after a period of inactivity which would mean that the configuration of the controlling computers would also have to be updated to reflect the change NOTE The Bonjour file size is approximately 14 MB so you will need a good broadband connection to download the file within a reasonable timeframe Once installed Bonjour runs as an automatic service and is available when you turn on your DHCP IP address assignment Using computer There is no requirement to configure DHCP the IP address is automatically assigned the software so there is no GUI associated with by the DHCP server to a computer the DHCP the application client without user intervention A DHCP server must be running on a network the NOTE If you are connecting QBox in a field steps outlined below should
49. se lt ESC gt Go to previous level lt F10 gt Close console 2 Use the Down arrow key to select Configure QBox and then press Enter QBox Management Interface Upgrade Firmware Upgrade the device firmware Restart Syste m Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console Signal Standard N A 640 x 480 1024 x 768 1280 x 1024 NTSC N A Monitor Resolution QBox Installation 8 Operation Guide 3 Press the Right arrow key or Tab key to select Display Settings Configure QBox Network Settings Configure networking Time and Date Time zone and synchronisation settings Hardware Ports Configure serial ports etc Overly Elements Configure overlay items Innit Deviree lt ESC gt Go to previous level lt F10 gt Close console Press Enter to view the configuration options for your monitor from which you can choose the appropriate video output signal 4 Select the setting for your monitor type and signal standard Use the Tab key to move through the list and use the Space bar to select the appropriate setting The table below lists the recommended QBox display mode and output settings QBox Setting 640 x 480 NTSC Native 720 x 576 PAL Native 800 x 600 1024 x 768 1024 x 768 UXGA 1600 x 1200 1024 x 768 www giv com 14 www autocue com
50. t and connections depending on the situation in which it is to be used 3 1 1 Supplied equipment When you purchase a QBox from Autocue the following items will be supplied e A standard QBox unit e A 12 volt power supply unit with a 4 pin XLR connector e Any scroll control devices that you have ordered e An Ethernet cable and a crossover adaptor plug www giv com QBox components the power failed e Versatility QBox can be co located with a prompter display unit and a local control device Alterna tively Ethernet connections allow images from one QBox to be sent to many prompting monitors over greater distances than a composite video connection An Internet connection allows a QBox to be controlled from almost anywhere in the world QBox can also act as a back up in case the control computer is disabled e Affordability No need for back up computer and fewer delays to production Fewer resources needed enabling crew sizes to be reduced e Quality Professional output maintained throughout NOTE If the QBox is to be connected to an existing installation you will not receive a USB dongle 3 1 2 Other required equipment A QBox installation also usually requires the following pieces of equipment Prompt monitor A prompt monitor displays output from QBox allowing presenters to read their prepared scripts A QBox is usually connected directly to a prompt monitor Alterna tively a distribution amplifier
51. tion QBox Basic operational checks Installation amp Operation Reboot and shutdown Guide Rebooting QBox from the Configuration interface 1 NOTE The time taken for a QBox to reboot will vary 1 Press F8 to access the configuration task depending on the number of active network selection interface interfaces that are configured on the device Re rate Even if there is no physical connection the fy operating system may take up to 15 seconds TE to check each active interface if the IPv4 o cm setting is set to DHCP D rc CAUTION If your QBox needs to be rebooted for any reason ensure there are no USB A Upgrade e deves re memory devices attached to the unit lt ESC gt Go to previous level lt F10 gt Close console Shutting down QBox from the 2 Press either the Down or the Right arrow Configuration interface 1 key to select the Reboot QBox option 1 Press F8 to access the configuration task selection interface e ong ure x Ings fe ay Configure QBox Configure OBox Settings 4 Upgrade Firmware 3 Upgrade the device firmware 9 Upgrade Firmware Upgrade the device firmware Restart System Shut down and reboot QBox Management Interface QBox Management Interface Shutdown System Shut down and power off Shutdown System Shut down and power off Device License Upgrade the device license Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console
52. tions l 3 2 3 QBox internal configuration BNC connectors The BNC output is The QBox mainboard contains the processor used to connect your QBox to video display units chipset and control chips such as a prompter or composite monitor for QBox includes a BNC extension for the board All previewing The BNC output is also used to connect QBox to a distribution amplifier that allows digital signals going to multiple prompters to be converted to analogue other hardware operations are preconfigured and there is no need for the user to make changes to jumpers or dipswitch settings on the mainboard or install extra software drivers to facilitate operation with the QMaster software on VGA port A VGA port is used for the PC connecting to a VGA monitor A VGA monitor is used to preview scripts that will appear on the prompter A QBox also supports wireless connections and controls The mainboard has a PCI expansion slot into which a wireless card can be fitted Serial port Serial ports are used to QBox includes solid state memory with enough capacity for approximately 50 hours of script and rundown information connect serial devices to QBox These include serial mouse devices and dedicated hand controls 3 3 Set up QBox 3 3 1 Connect QBox to a prompter or monitor NOTE Refer to Autocue s prompter documentation for information on the prompter port A composite monitor or prompter should be configuration conn
53. tions such as a walkabout documentary or a shoot that requires varying angles and human movement www qtv com 7 www autocue com Section 2 QMaster Application Architecture QMaster and QBox operational scenarios Small scale field deployments www qtv com e 510 Installation amp Operation Guide www autocue com py dnos5 ansomy 800Z E002 212180 anss QBox Installation amp Operation Guide secton3 QBox Hardware QBox is the latest generation of prompting hardware from Autocue The design of QBox allows the inbuilt prompting intelligence to be distributed away from any control computer allowing more scalable prompting solutions Issue 081212 2003 2008 Autocue Group Ltd 3 1 Benefits of QBox e Reliability Rarely revert to hard copy again QBox stores a copy of the current rundown or script This copy remains even if the QBox is discon nected or powered down If the control computer crashes or a connection is lost the QBox continues to scroll the script at the same speed With a local hand control a presenter or operator with a preview screen can control the script until the control computer reboots at which point the control of the scrolling script is automatically returned to the computer In the event of a total power failure QBox takes less than 30 seconds to reboot and return to the same point in the script at which A QBox installation or deployment comprises a range of equipmen
54. tions with shots from different operator the presenter would use a wireless locations such as a sports broadcast or an controller to scroll pre configured scripts stored awards presentation ceremony on the QBox 2 1 3 Small scale field deployments In a small scale field deployment a QBox computer and camera can be used by a news crew in more restrictive locations such as when embedded with a military force or reporting fast changing emergency situations The wireless capability supports the use of remote scroll controls and downloading of scripts QBox on location A QBox is usually deployed with a prompt display unit anda connection to a computer running the QMaster software An operator would control the prompting and make necessary changes to the script or configuration while the presenter and Cameraman do their work QBox has been designed to be independent of a computer when required In a field scenario without a computer it is possible to use alternative devices to control prompting Standalone QBox with an operator An operator and a presenter can use a laptop computer to control scripting or if deployed without a computer connect a USB memory device direct to a QBox in order to upload scripts As few or no physical connections are required the operator can follow a mobile camera and operate scripts remotely while carrying the QBox and prompt display unit The presenter can present without handling equipment in situa
55. tivity to the central control e substantially increased system reliability computer and to control devices the best script image quality and e Newsroom interface to all mainstream e the ability to use a prompter in situations newsroom computer systems where previously it was considered e Multi controller interface to control a impossible prompter with multiple controllers QMaster combines the advantages of the QBox e Multi head feature allows each presenter to with all of QPro s capabilities and features It is independently control their prompter while supplied with a multi button control unit ideal for off air Studio applications Importantly it can be comple 1 1 4 Feature summary Feature Scripting Edit single script _ Open and edit multiple scripts a Comprehensive suite of tools Rundown management Conference systems 191SENO SS SK E E lt S SN E E Closed captioning MD Automated newsroom systems po Eu Scroll controls Software Y Y AAA E E xXx Computer mouse Serial 2 button Y Serial multi button E Wireless a A Wireless operation Multi head prompting E lt S ER 1 2 Prompting hardware QBox QBox is a hardware scroll device with a prompting capability lts main innovation is that it difference lt supersedes the Autocue IMT card connects to the control computer via Ethernet and and delivers a step change improvement in several other conne
56. ue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide secton4 QBox Configuration and Operation QBox is the innovative output engine that is the world s only IP based prompting solution providing a number of unrivalled benefits for those seeking the next generation of prompting software QBox is the new prompting standard challenging previously accepted boundaries allowing you to control the prompt output from the QBox itself or using a computer in another room building or country 4 1 QBox operating system QBox includes its own customised operating The diagram below outlines the steps to follow system based on Linux depending on the type of monitor you use 4 1 1 QBox onscreen menus _ VGA and Composte VGA ebnatle VGA QBox includes onscreen menus for checking and updating configurations The onscreen menus are also used for key functions including loading sas NRO cn Enable VGA scripts and rundowns from a source d Accessing menus Onscreen menus are Composite Orly resolutic displayed in prompt mode by pressing the F 1 to F5 function keys on the keyboard connected to e If your monitor accepts only a composite the QBox When the unit is not in prompt mode video signal then follow the Composite press the F 8 function key Only path e If your monitor is a VGA monitor you can configure the QBox to generate either a VGA signal or a primary VGA signal with a secondary lowe
57. us and repeat steps 6 and 7 9 To exit the menu press the button for selecting the previous menu multiple times until the menu clears 1 Ensure that QBox is turned on 2 Connect the ShuttlePRO control to a USB port in QBox 4 7 Configure the QMaster to QBox interface _ This section describes how you configure the in which mode you wish to commence connection between the QMaster software and a operation QBox You must have a scroll control ready when b 5 configuring this interface M a ste r 1 Plug the license dongle into a USB port on the computer running QMaster a m RE 2 Double click the QMaster icon At this stage pi You currently have mutipke prompting methods inatalied 17 Pear icici e hoerna oa yates dl dos R s ieee li a QMaster checks for the presence of the diintik license dongle and launches the application in QBox operation mode IMT apex Cned 3 If you are testing or transitioning from an Autocue IMT card system to a QBox system Fegiteeng UE cons you may have both an IMT card and the QMaster dongle inserted in the computer QMaster will identify the presence of both 4 Select QBox to continue with this items and will give you the option to choose configuration and open the QMaster software www qtv com 24 www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide 5 You will be pr
58. utocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide Preface OPE lil 4 6 Using a scroll control device to configure QBOX ccccccooccccnnccoconcconnncononos 23 1 Prompting Software Overview 1 4 6 1 Altering QBox configuration 1 1 The prompting software suite 1 using a ShuttlePRO controller 24 1 1 LOS 1 4 7 Configure the QMaster to QBox IO o 1 Interface cece ecccccceccececccccceceaccucaeeceaeacs 24 LS OMS 1 4 7 1 Loss of network connections 26 1 1 4 Feature SUMMALY ececeeeeeeee 2 4 8 Configure QBox scroll controls 27 1 2 Prompting hardware QBOX o 4 8 1 Enable a serial port 27 4 8 2 Configure a controller 2 QMaster Application attached to a serial port 28 Architecture 5 4 9 Configure QBox display output 29 plis rg and QBox operational 5 Upgrading QBox Components 31 2 1 1 Studio deployments 6 5 1 QBox upgrades a 31 D 2 Large scale field deployments 6 5 1 1 Firmware upgrade PETE E NE 31 2 1 3 Small scale field deployments 7 5 1 2 Licence upgrade a ds 32 3 QBox Hardware nn g Multihead Prompting 33 3 1 QBox COMPONENTS nn 9 A T Configuring QMaster for multi head 3 1 1 Supplied equipment 9 OM TING oscila 33 81 ether required equipment 2 B Time Synchronisation 35 3 2 QBox physical characteristics
59. w key to select Configure QBox and press Enter QBox Manage ment Interface Upgrade Firmware J Upgrade the device firmware Restart System Shut down and reboot Shutdown System Shut down and power off Device License Upgrade the device license lt ESC gt Go to previous level lt F10 gt Close console www autocue com py dnoin ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Installation amp Operation Guide 3 Use the Right arrow key to select the Network Settings option in the displayed list and press Enter Display Settings Configure resolution outputs etc gt Time and Date Time zone and synchronisation settings Hardware Ports Configure serial ports etc Overlay Elements Configure overlay items Innit Devise lt ESC gt Go to previous level lt F10 gt Close console 4 Use the arrow keys to select the Network Devices interface type and press Enter Network Settings Network Identity Configure the computer name etc lt ESC gt Go to previous level lt F10 gt Close console 5 Use the arrow keys to select the Lan0 interface type and press Enter Network Devices lt ESC gt Go to previous level lt F10 gt Close console www qtv com Section 4 QBox Configuration and Operation Configuring network connections Configuring a direct QBox computer connection NOTE The image above is for illustrative pur
60. work firewall settings may 2 The Sources dialog is displayed Press the prevent the effective operation of the Time synchronisation Daemon You must configure Tab key to move the cursor to the Add button on the screen or press the Insert your firewall hardware or software to either e allow UDP packets on port 3104 key on the keyboard NTP Server Settings Configure the NTP Time Server daemon or e allow the Time Synchronisation Daemon full Configured Time Sources Automatic Network Discovery Add INS access Py NOTE Different manufacturers of firewalls implement controls in various ways Contact your own IT department for assistance or to obtain details of the relevant settings OK Cancel www qtv com 37 www autocue com Appendix B Time Synchronisation NTP Server Settings Adding servers to an existing NTP server list B 3 NTP Server Settings The following NTP server functions can be set in the onscreen menus e Adding NTP servers to an existing NTP server list e Disabling the iBurst function e Specifying an undisciplined local clock NOTE When you make changes to any NTP setting messages are displayed stating that the NTP daemon has been stopped and then restarted B 3 1 Adding servers to an existing NTP server list NOTE The list of available NTP servers is empty for a new QBox 1 Open the onscreen menu by pressing the F8 key on the keyboard attached to the QBox 2
61. x hardware may also be operated as a standalone unit without a connection to a computer After configuration script information can be sent to the QBox through a variety of interfaces For detailed information about QBox configu SS ration and operation refer to Section 4 QBox NOTE If required QMaster can also control existing Configuration and Operation Autocue IMT prompting hardware if it is already installed 2 1 QMaster and QBox operational scenarios QMaster and QBox can be deployed with a to temporarily connect one to make configuration direct physical connection or via a cabled or changes or upload script data wireless network connection Where required QBox may also be deployed as a Standalone unit either with or without operator support QBox as a standalone device When QBox is used as a standalone device a connection exists with the prompt display unit and QBox is particularly suitable for use in the field external devices for loading and controlling because scripts No permanent connection exists between e the crew does not have to carry a heavy the QBox and a computer although it is possible computer All data can be placed on www qtv com 5 www autocue com Section 2 QMaster Application Architecture QMaster and QBox operational scenarios Studio deployments portable devices such as a mobile phone PDA or USB memory device e less equipment allows shooting to take place in relatively inaccessible
62. ynchronisation Daemons on the local network and synchronise with the best time source www qtv com 36 www autocue com py dnog ansomy 800Z E002 212180 anss Issue 081212 2003 2008 Autocue Group Ltd QBox Appendix B Time Synchronisation Installation amp Operation Time Synchronisation Daemon Guide Synchronisation options If you want to use a particular computer as a time 3 Select the type of source required from the source install the Bonjour software on it so that it list of those available and press Enter can be located by your QBox Local Clock Selecting the Local Clock CH a option on the QBox sets the device as the master cb Automatic Network Discovery le Local Clock time source ha Network Host Network Host When the Network Host option is selected you will have to manually enter the IP address and host name of the machine that is to be used as the time signal source B 2 1 Synchronisation options 1 Fromthe Time and Date configuration options window select Time 4 The selection will be added to the list of Synchronisation Daemon and press Configured Time Sources Click OK or Enter on the keyboard press Enter 5 The Time Synchronisation Daemon will automatically stop and then restart Time and Date Time Zone Choose the Time Zone Stopping time synchronisation daemon Starting time synchronisation daemon B 2 2 Computer firewall settings Enla ee Your computer or net

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installation &amp; operation guide (version 2 firmware)

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installation & operation guide (version 2 firmware)