USER MANUAL BARCELONA WIFI
Contents
1. Ajuntament de Barcelona USER MANUAL BARCELONA WIFI http www bcn cat barcelonawifi 1 14 Ajuntament de Barcelona USER MANUAL i BARCELONA WIFI Contents 1 MCECC B rcelona IC LG 6 estesa aemtmentalumetssttomstuetamemttd 3 2 Where can ACCESS It from iii 4 3 How can identify the WiFi hotspot in a municipal amenity ccceecceeeeeeeeeeeeeeeeees 5 4 How can I contact Barcelona WiFi PEE EA A A EE AR IES 6 9 Which IT devices can use to ONS a ccc aca 7 6 What are the opening hours of the service esis seen cose cequaegusege setucegecetucegn gece seeeceseceeueeteaed 9 OR E eee 10 El NOW Cin you Connect tO I secesi ee nee mee ee ee een Tee emer cnmerne mame renee Cement reer 11 2 14 Ajuntament de Barcelona USER MANUAL so BARCELONA WIFI lt 1 What is the Barcelona WiFi network Barcelona WiFi is a Barcelona City Council service that enables you to connect to the Internet through WiFi access points or hotspots located in various municipal amenities Barcelona WiFi is a free internet access network available to all citizens an online and mobile network which facilitates fast and convenient information searches and the social use of the internet adapting us to today s knowledge society We provide Barcelona residents with the biggest free public WiFi network in Spain and one of the biggest in Europe This has been made possible through the use of municipal centres and public space2. ed list of hotspots can be downloaded via the following links Barcelona WiFi website link http www bcn cat barcelonaWiFi Direct link http www bcn cat barcelonaWiFi docs ca centres _ca pdf The list of hotspots can also be found in the Barcelona Guide http www bcn cat guia 4 14 Ajuntament de Barcelona USER MANUAL _ BARCELONA WIFI Ajuntament de Barcelona Castelland Servei disponit Planolbcn barceloni i aei valles INE Cerca r d i j Serveis sobre el pl nol Administraci Allotjament Cultura i lleure Sant Just Desvern a de Llobregat Configura el teu pl nol g jE A La eA CT AN R Enlla os relacionats SE Era mae ae dospitalet F2 ra i ad ES NS EA SS ET OT Pl Llobregat TN SES Llegenda N ZTT Ep f vc ian Bi Dre o he Si Ss AG Ole Le El Si GRRTS 2 mars i OD 4 Es ur Sa nt Adri del Besos barcelonaguia gt gt Consultes o suggeriments sobre la quia de A carrers pre Ajuntament de B 3 How can identify the WiFi hotspot in a municipal amenity Amenities that offer the Barcelona WiFi service can be identified by the following signs These stickers indicate the presence of a WiFi hotspot in the amenit Barcelona WiFi Barcelona WiFi untament de Barcelona Situated on the entrance door to the amenity Guide to WiFi hotspot 5 14 Ajuntament de Barcelona USER MANUAL ae BARCELONA WIFI gt This s
3. equents Preguntes mas frecuentes Frequently Asked Questions 10 14 Ajuntament de Barcelona USER MANUAL k BARCELONA WIFI 5 8 How can you connect to it To access the service you need to follow the following generic steps The wide range of devices available on the market and the ongoing evolution of these makes it impossible to give specific details on how to access the service from each device The attached images that accompany the connection information correspond to the Microsoft Windows XP platform 1 First you need to search for the Barcelona WiFi err wireless network click on Start go to Connect see to and select Wireless network connections ine Brie adobs Acrobat 1 0 _ 2 Once you have done this from the various A options displayed you need to select the identifier aoe for the Barcelona WiFi service Then click on the gasu 2 Connect button D un mme Tales hoc jirar gt i Inicio lf you are unable to pick up the network despite being close to the service signs refresh the networks detected a number of times Not all municipal centres have WiFi coverage So it is very important to be close to the service signal A xarxa sense Fil Feu cit ain dels clermerts de La Bete seguent per Caram ar NOS Bune cere sera FE detecte o per cEberer ne d Niorbh go bere EHTS manu al r UT Xarxa sense H amb seguretat habitada WFA 318 og t nonita Per Des pa
4. f websites the system will display a warning The connection has a speed limit 256 kbps set by the service regulator Telecommunications Market Commission based on current legislation Circular 1 2010 from the Telecommunications Market Commission CMT which regulates the conditions of use of networks and electronic communications services provided by public administrations The Barcelona WiFi services aims to encourage the use of new technologies and provide citizens with a simple website consultation mechanism it is a browser based service Consequently peer to peer file exchanges of any kind downloading music films the use of IP telephony video conferencing Skype or similar and the use of applications other than browsing applications are not considered part of the service and are not permitted by the system lf you attempt to access any of this type of content the system will display a warning like the one in the picture which indicates that access to the content is not permitted If however you believe that the page is incorrectly categorised you can let us know by following the link that appears on the service s access denial page Destinaci no Castell Destinaci Angl s Destinaci permesa no permesa no permesa i p gina rentes visitar i Class aptent taciti so qu acd Mora Lorern ipsum dolor sit arret torquent per conubia aptent tacit consectetuer 0 CI SqU 010 ar de tb ae 010 i Preguntes m s fr
5. have a common web browser Mozilla Firefox Microsoft Internet Explorer Safari etc The device needs to have a mechanism compatible with the IEEE 802 11 a b g standard most devices with WiFi are compatible Access to the internet must be initiated through the Barcelona WiFi home page and access portal This portal can be accessed via standard web browsers Mozilla Firefox Internet Explorer Safari etc and it is the gateway to browsing internet content from locations equipped with the Barcelona WiFi service On the access portal you must read and accept the general terms and conditions of use in order to use the service lf you attempt to use the Barcelona WiFi service to browse without going through the access portal you will not be able to connect The welcome portal shows users the types of services and applications which can be accessed once the process of registering the user s device has been completed Antenna range To begin using the service you need to search for the Barcelona 1 WiFi service sign referred to in section 3 Then you need to be within the range of the antennae The WiFi access points allow for theoretical coverage within a range of 20 to 50 metres in enclosed spaces and 100 to 150 metres outdoors These figures may vary greatly depending on the environmental and physical conditions of the location obstacles interference mamma etc In any event not every municipal centre has coverage s
6. ica com seguridad hasiak maia WPA wl y Cardia el orden de les let praeri Cartes cordigue cil one 5 You are now connected to the Barcelona WiFi network Now simply open your usual browser and enter the address of the web page you wish to visit This will take you to the service home page 12 14 Ajuntament de Barcelona USER MANUAL dl BARCELONA WIFI rimer has icions d s c s a Internet Espais de Barcelona Places carrers parcs biblioteques centres esportius museus mercats Barcelona s plena d espais p blics que t ofereixen un ampli ventall de possibilitats Ara molts d aquests espais tamb s n estacions WiFi Barcelona et connecta a Internet gt Consulta els espais de Barcelona en servei gt Guia de Barcelona WiFi gt Preguntes m s freq ents qu retraites Agenda de la ciutat Moure s per Barcelona El llibre d autor a Arts Libris Festa de la Solidaritat Esperanza Spalding al Palau de j 4 ha L Arts Santa Monica Oci Aquest diumenge el la Musica Q g z O di presenta la Fira del Llibre Moll de la Fusta s omplir M sica Esperanza No 4 Ti i S I d Arti el Disseny un punt amb tot tipus d activitats Spalding nom s t 27 i i tp TISA 41 1 o A de trobada per a amb esperit solidari anys per ja s tota una gt Pl nol BCN gt Com s hiva professionals i persones litat del it nord Tots els actes interessadi is libres d aut americ del jazz de Barcel ons Once y
7. npa El no pera aii cg MARE IME manual ET Xarxa sers El re seues aid cp hoe he Fistor DA Re k Corte t 11 14 Ajuntament de Barcelona USER MANUAL _ BARCELONA WIFI 3 Check that the equipment processes the network access The attached images show how the platform processes the connection Tasques dela xar Tria una xarxa sense fil T Petunia laits de wares F u che a un dels clererds de la lila seguert per ra ar duna ikon seras fil detectada o per obbenwr ne m s nicaci del ales ins eg Entemet A TBO Eren ds yp Cama la configura avargada L area sense fi amb seguretat habitada WPA lil a he i Atomii EF Aree Sense hi ne sopes sil VR BEN Mannie lag Xarxa cence Al no sequra wall ug imien Autoni CP Connacht 4 Once you have made access the connection procedure is completed Each platform has a different way of verifying this point For the platform in the example you can check that the Wireless network connections window and the task bar are the same as those is the following images Concxiones do red inal mbricas x Elegir una red inal mbrica mg Barcelona WiFi Connexi de xarxa sense fil velocitat 54 0 Mbps cuslqu er clement de by siqu enbe lita pers conection red inalimitrica 3 eh po ile es a Intensitat del senyal Excellent ee El Estat S ha connectat qu 2 ati i AR ne i HE qu ma 6 P 28 Red iral e r
8. o to ensure the service is available to you you will need to be near the Barcelona WiFi sign 8 14 Ajuntament de Barcelona USER MANUAL BARCELONA WIFI The antennae are located at a prudent distance to guarantee compliance vvith all regulations on radiation and European directives on electromagnetic radiation currently in force and to ensure users and centre managers are not affected 6 What are the opening hours of the service The internet access service hours vary according to the type of amenity 1 Centres for the elderly Mon Sun 8 am 10 pm 2 Civic centres Mon Sun 8 am 10 pm 3 Neighbourhood centres Mon Sun 8 am 10 pm 4 Cultural centres Mon Sun 8 am 10 pm 5 Social service centres Mon Sun 8 am 10 pm 6 Municipal sports centres outdoor and indoor Mon Sun 8 am 10 pm 7 Residential block interiors and parks with restricted access times Mon Sun 8 am 10 pm 8 Markets Mon Sun 8 am 10 pm 9 Museums Mon Sun 8 am 10 pm 10 Citizen advice and local authority offices Mon Sun 8 am 10 pm 11 Libraries Mon Sun 8 am 10 pm 12 Night time study rooms Mon Sun 8 am 11 pm 9 14 Ajuntament de Barcelona USER MANUAL eo BARCELONA WIFI 7 What can I consult Internet access This enables internet browsing except of web pages which contain violent racist adult or similar content If you attempt to access any of these types o
9. one in the image informing you of the error Destinaci no Castell Destinaci Angl s Destinaci permesa no permesa no permesa i pagina que intentes visitar esta Class aptent taciti sociosgu ad Mora Lorem ipsum dolor sit armet 1 010 Incidents Remember if you wish to report an incident or you have a query regarding the service you can get in touch with the user support service by dialling 010 or via the contact section in https www bcn cat barcelonawifi Cost of the call 0 46 euros for the call connection VAT included and 0 06 euros per minute VAT included charged per second To see up to date rates go to http www bcn cat Barcelona 10 February 2011 14 14
10. ou have read and accepted the general terms and conditions of use of the service you can browse using the different means available Acc s Internet Barcelona WiFi es a punt de sortir en direcci a inte tu Detalls del vistge a Tea terrat letroGueix un desti gaudeix del trajecte COMECTA E gt fon lt re e Internet access This enables internet browsing The connection speeds are subject to restrictions set by the state communications regulator the Telecommunications Market Commission CMT based on current legislation For your information the home page will display the detail of these restrictions on an intermediate screen This screen will show you which services can be accessed from the office from which you are trying to connect http https etc Additionally you can also access municipal information on the city and the centre in which you are located City agenda bcn map etc 13 14 Ajuntament de Barcelona USER MANUAL ee BARCELONA WIFI TT Clarification on the service e At any time while browsing you can return to the home page by going to http control or https control barcelonaWiFi cat for greater interoperability guarantees e The home page will look different depending on the type of device you use to access the service e lf at any point you try to access content subject to restrictions or you breach any of the conditions of use a warning page will appear on your web browser like the
11. s as WiFi zones The final hotspots in this Barcelona City Council project will be rolled out in 2011 The Barcelona WiFi hotspots constitute one of the biggest free open access networks in the whole of Spain And Barcelona WiFi aims to meet its objective of becoming one of the key instruments for promoting the social use of new information and knowledge technologies Its goals include encouraging and boosting the number of users connected to the internet and becoming an instrument which places internet access within the reach of residents of the city s neighbourhoods and districts from a wide range of municipal centres and through any IT device Through this network Barcelona City Council also provides 3 14 Ajuntament de Barcelona USER MANUAL a BARCELONA WIFI citizens with access to electronic procedures and information on the city establishing a means for citizens to communicate with their City Council 2 Where can l access it from The WiFi hotspots are located in the public amenities listed below e Neighbourhood centres e Centres for the elderly e Civic centres e Cultural centres and museums e Sports centres e Children and adolescent service centres e Social service centres e Local authority and citizen advice offices e Libraries e Municipal markets e Residential block interiors and enclosed parks with established opening times e Night time study rooms The complete and updat
12. ticker indicates the nearby presence of the antenna and the WiFi hotspot itself Barcelona VViFi Due to possible coverage restrictions access to the service is not guaranteed in spaces where these stickers are not displayed 4 How can I contact Barcelona WiFi lf you have any questions or incident to the service In this case you can connect with BarcelonaWiFi using the 010 or through the contact area indicated on the website of the service http www bcn cat barcelonawifi or directly through the link http www bcn cat barcelonawifi en contacte html 010 6 14 Ajuntament de Barcelona USER MANUAL BARCELONA WIFI d Ajuntament de Barcelona Barcelona WiFi Qu s Barcelona Wii Guia de servei Estacions Wil Contacteu amb nosalres CONTACTEU AMB NOSALTRES Per consuiles feu dic aqui Prg P IES LIC TE H J CC agu Cost of the call 0 46 euros for the call connection VAT included and 0 06 euros per minute VAT included charged per second To see up to date rates go to http www bcn cat 5 Which IT devices can I use to connect To access Barcelona WiFi all you need to have is a device with a WiFi connection Examples e Laptop computer e Mobile phone e PDA e Tablet 7 14 Ajuntament de Barcelona USER MANUAL i BARCELONA WIFI Device requirements The device needs to be within the range of the antennae to pick up the network signal The device needs to
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