Medi-Link User Manual - SmartLink International
Contents
1. Voice Prompt Chime Power to your unit is disconnected Please check powerpoint connections and switch advising that the power has been interrupted or disconnected and needs to be reconnected SYSTEM CALL REMINDER Your Medi Link unit also has a System Call Reminder designed to alert you however should you forget to test your Medi Link unit When the System Call Timer is active it will be pre set by your Installer to remind you Voice Prompt Chime Your unit is now due for testing Please activate your unit to notify us all is well If you wish to change the timer to a different interval e g Monday Tuesday Wednesday Thursday Friday Saturday Sunday to Everyday then your Monitoring Centre may be able to change this time over the phone or your Installer can change it for you INACTIVITY MONITOR Your Medi Link unit may have been programmed by your Installer to ensure that you have not had an accident and are unable to move and you do not have a Pendant with you to call for Help The Inactivity Monitor after a fixed period of time without any activity will automatically send a Help message to your Monitoring Centre The Medi Link unit will produce warning beeps and flash the HELP RED BUTTON DISPLAYS amp WARNINGS HELP RED BUTTON FLASHING QUICKLY WHILE BEEPING Your Medi Link is about to send a Help message to your Monitoring Centre HELP RED BUTTON FLASHING SLOWLY Your Medi Link unit has sent2. a Helo message to your Monitoring Centre and is waiting to send the I m O K message The CANCEL GREEN BUTTON will need to be pressed to send the I m O K message FAULT DISPLAYS MAINS FAIL Mon 3 00 LOW BATTERY Unit LOW BATTERY Pendant No 1 LOW BATTERY Detector No 1 REPORT FAIL Unit LINE FAIL Mon 3 00 Mains AC Power Fail Check and make sure that the MAINS Power Pack is plugged in and turned ON at the Power Point Power has been OFF for too long and Battery is Low Faulty or the Battery Switch has been Switched OFF Contact your Installer or Monitor Centre Pendant No 1 to No 8 Low Battery Contact your Installer or Monitoring Centre Detector No 1 to No 8 Low Battery Contact your Installer or Monitoring Centre Failed to send a message to your Response Centre Check and make sure that the telephone lead is plugged in and all normal telephones are working Contact your Installer or Monitoring Centre The Telephone Line has failed Check and make sure that the telephone lead is plugged in and all normal telephones are working Your Medi Link Unit will also beep for 25 seconds Contact your Installer or Monitoring Centre gt o BO BO Po P Po Are Pendants Water resistant and can still shower or bath with them on Yes The standard Pendant is not only water resistant but also completely waterproof to IP67 Ratings far exceeding the required specifications O
3. D BUTTON on your Pendant for 2 Seconds OR Pressing the front or Side Lever HELP Panic Button s on your Box style Pendant for 2 Seconds 2 The HELP RED BUTTON will FLASH rapidly and the Medi Link unit will start beeping This is a Pre Alarm warning while this is sounding you can Cancel the Help alarm by pressing the CANCEL GREEN BUTTON on the Medi Link unit CANCEL f the CANCEL GREEN BUTTON is not pressed within the pre alarm time 10 seconds then your Medi Link unit will dial your Monitoring Centre using the telephone line NOTE Your Medi Link unit will cut off your telephone for the duration of the cal to ensure that there Is no interference to the call this will normally take about 15 seconds When your Monitoring Centre has received the Call your Medi Link unit will beep 7 times to let you know that the Call has been received The HELP RED BUTTON will now FLASH slowly every 4 seconds to indicate that your Medi Link unit has called for Help SPECIAL FUNCTIONS Your Medi Link unit may have been programmed with one or more special features by your installer these are described below check with your Monitoring Company if you have any queries about these or other features PILL REMINDER Your Medi Link unit has an inbuilt Clock and Calendar that is backed up by the system battery and will remain even in the event of a power failure Your Medi Link unit can be prog
4. SMART LINK uil R Tomorrows Technology Today MEDI LINK Battery CAN Li z CEL Medi Link HELP Main USER MANUAL Medi Link User Manual V1 06 doc SMART LINK Tomorrows Technology Today Copyright SmartLink International Pty Ltd Sept 2008 Level 1 304 308 New St Brighton VIC 3186 Australia Tel 61 3 9596 0770 Facsimile 61 3 9596 8195 Email smartlink smartlink com au Web Site www smartlink com au TABLE OF CONTENTS INTRODUC MNONssocsssniss sius vos kusu asko ov 2 MEDI LINK FEATURES eere eere eene eere 3 USING YOUR MEDI LINK 5 SETTING THE TIME DATE root cosi slo 5 TO CALL FOR S Pe 6 SPECIAL FUNGTIONNDS to ios eit ra sees V si eno Fe eeu eres oo 7 DISPLAYS amp WARNINGS e eee eere eere eee enes 9 INTRODUCTION Your Medi Link unit has been designed to provide you with the freedom and peace of mind in that should you need assistance or HELP it is available to you 24 hours a day with the simple press of a Button The modern design of the Medi Link unit allows it to be installed unobtrusively anywhere and is ready when you need help HELP can be Summonsed by pressing a Button on your personal Pendant or Wristwatch which you can wear both inside your home or outside in the garden ready for any emergency giving you the freedom you enjoy for
5. be ON e The current Day and Time is also display on the LCD display SETTING THE TIME amp DATE The Medi Link unit has an inbuilt Clock and Calendar that is backed up by the system battery and will remain even in the event of a power failure If you require the time and day to be changed for any reason then perform the following steps 1 2 While the Medi Link unit is in standard operation mode press and hold down the CANCEL Button for 5 seconds until Set Time is displayed Press the HELP Button until the correct hour is displayed Once the hour is set press the CANCEL Button to begin setting the minutes In a similar fashion press the HELP Button until the correct minutes are displayed After the minutes have been set press the CANCEL Button to move onto setting the Year Month and Day While in the Set Date menu press the HELP Button until the correct year is selected After the year has been set press the CANCEL Button to move onto setting the month Press the HELP Button until the correct month is selected After the month has been set press the CANCEL Button to move onto setting the day Press the HELP Button until the correct day is selected Finally press the CANCEL Button to Exit the Menu and save changes 5 TO CALL FOR HELP You can make your Medi Link unit Call for Help by either HELP Pressing the HELP RED BUTTON on the Medi Link unit OR Pressing the Large HELP RE
6. ent with a telecommunications compliance label This includes customer equipment previously labelled permitted or certified Copyright SmartLink International Pty Ltd Email smartlink smartlink com au Web Site www smartlink com au To the best of our knowledge the information contained in this manual is correct at the time of print SmartLink International Pty Ltd reserves the right to make changes to the features and specifications at any time without prior notice in the course of product development 11
7. rammed to produce regular warning Voice Prompt such as a Medication reminder at a specific time When the Pill Reminder Timer is active it will be pre set by your Installer to provide a warning Voice Prompt Chime This is a personal task reminder from your unit repeat this is a personal task reminder from your unit flashes the CANCEL GREEN BUTTON for 5 minutes and displays Pill Reminder as a reminder to take your Medication Pill Reminder Mon 9 00 You can stop the warning by pressing the CANCEL GREEN BUTTON NOTE There is no Help message sent to your Monitoring Centre the warning is a reminder for you only If you do not press the CANCEL GREEN BUTTON the Pill Reminder will stays on the LCD display Timer will de activate and it will not re start until the CANCEL GREEN BUTTON is pressed again You can use this as a useful feature if you wish to change the timer to commence at a different time If you wish to change the timer to a different interval e g Monday Tuesday Wednesday Thursday Friday Saturday Sunday to Everyday then your Monitoring Centre may be able to change this time over the phone or your Installer can change it for you MAINS FAIL MAINS FAIL Mon 3 00 Your Medi Link unit also has a special feature designed to alert you if the power outlet has been knocked out of the socket accidentally Within 10 seconds of the power outlet being removed your Medi Link unit will give 2 warnings
8. ther specialty Pendants may only be water resistant Should the Medi Link unit be tested Yes Refer to your Installer or the Monitoring Centre How long does the Pendant s battery last Pendants use a lithium battery which lasts between 5 to 7 years under normal conditions with a 10 year shelf life Can I change the types of Pendants have installed Yes Pendants can be easily changed to suit your wants or needs Simply refer to your Installer or the Monitoring Centre and they can arrange for your Pendant type to be changed If Mains Power is disconnected will my Medi Link unit and normal telephone still operate Yes all telephones will still operate normally with a Medi Link unit and more importantly unlike some other products the emergency open voice Will still be fully operational How long does the Medi Link unit s Back Up Battery last if Mains Power is disconnected The Medi Link unit s Back Up Battery under normal operating conditions can last up to 1000 hours non rechargeable models and 200 hours rechargeable models far exceeding the capacity of some other products on the market which can be as little as 30 hours Should wear my Pendant to bed Yes You should wear your Pendant at all times including when you go to bed 10 SPECIFICATIONS Medi Link Unit Dimensions Weight Quiescent Current AC Plug Pack Battery Backup Radio Receiver Sensitivity Range Transmitter Type Freq
9. total control at all times The Medi Link unit has been built to the highest of technical standards for the protection of people and property and manufactured to Australian and International quality standards Your Medi Link unit can be supplied with additional fixed or portable Radio Key Pendants which can be worn or placed around the home as needed Please contact your supplier for more information MEDI LINK FEATURES HELP Red Button CANCEL Green Button Low Battery Indicator gt 2 x 16 Character LCD Mains Power Indicator External Antenna Port Battery Cover Wall Mounting Holes Battery ON OFF Switch without protective cover Battery ON OFF Switch with protective cover Auxiliary Speaker Output RS232 program port Auxiliary In Out Port Power Input Telephone Line In Telephone Handset 11114111111111111130111 RADIO KEY PENDANTS Dementia Key Wristwatch Neck Box Style Water Man Down Wall Mounted Chain or Resistant Fall Pendant Call Points Fixed Waterproof Arthritis Wireless Pendants RADIO DETECTORS Radio Smoke Detector Radio PIR Detector Universal Transmitter 3rd Inactivity Party Interface P WIRELESS RADIO SIREN amp STROBE LIGHT Strobe Light Wireless Radio Siren with Battery Backup USING YOUR MEDI LINK NORMAL OPERATION Your Medi Link unit will normally look like this e The MAINS ON Light amp the CANCEL GREEN BUTTON should
10. uency Power Output 235 X 95 x 150 mm 1300 grams including battery 5mA 17V AC 300mA with integral earth 12V 800mAH Sealed Rechargeable Lead Acid Battery ouperheterodyne gt 110 dBm 50 to 100 metres open air Subject to environmental conditions SAWR stabilised 304 MHz Australia amp New Zealand 315 MHz Singapore USA amp Canada 434 amp 868 MHz UK amp Europe lt 100 uW or various international compliances Conforming Standards 509001 2000 AS4607 AS ACIF S002 2005 PTC200 AS ACIF S004 PSTN1 TBR21 AS2201 4 C2 AS4268 AS NZSCISPR22 FCC 47 Part 15 EN301 489 3 EN55022 Class B EN300 220 1 V1 3 1 EN60950 AS NZS60950 2003 A1 CE TIA EIA IS 968 IC CS 03 Issue 8 Part 1 International Quality manufacturing Standards Personal Response Systems PSTN Interworking Australia PSTN Interworking New Zealand Voice Frequency Performance Australia Public Switched Telephone Network Singapore Public Switched Telephone Network UK amp Europe Intruder Alarm Systems Wireless Emissions Australia amp New Zealand EMC Australia amp New Zealand Emissions FCC USA Canada amp Singapore Emissions EMC UK amp Europe EMC EU Radio Device RF Performance UK amp Europe Safety Requirements UK amp Europe Electrical Safety Australia amp New Zealand UK Standards US FCC Dialler Approvals Canadian Dialler Approvals WARNING For safety reasons only connect equipm
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