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HP Photosmart D7400 series

1. 2 v 2 7 i o N e E oO 2 fe 2 o Zu a a I HP Photosmart D7400 series Help 7 Chapter 1 x v v fe 4 fa D 3 D A i E A r i rm fe a I o Ss 8 HP Photosmart D7400 series Help 2 HP Photosmart overview Use the HP Photosmart to quickly and easily accomplish tasks such as printing photos from a memory card You can access many HP Photosmart functions directly from the control panel without turning on your computer This section contains the following topics The HP Photosmart at a glance Control panel features Display icons Display sleep state Menu overview Enter text using the visual keyboard Use the HP Photosmart Software The HP Photosmart at a glance Label Description 1 On z 2 Ink cartridge door 2 v 3 Color graphics display also referred to as the 6 display Control panel Memory card slots and Photo light Front USB port Photo tray Main input tray also referred to as the input tray co co o oc Paper tray extender also referred to as the tray extender HP Photosmart overview 9 Chapter 2 continued Label Description 10 Output tray 11 Power connection 12 Ethernet port 13 Rear USB port 14 Rear door Use only with the power adapter supplied by HP Control panel features The followin
2. Wireless Status Status of the wireless network Connected The HP Photosmart is connected to a wireless LAN and everything is working e Disconnected The HP Photosmart is not connected to the wireless LAN due to incorrect settings such as the wrong WEP key the HP Photosmart is out of range or an Ethernet cable is plugged in and connected to an active network Disabled The radio is turned off Not applicable This parameter does not apply to this network type Communication Mode An IEEE 802 11 networking framework in which devices or stations communicate with each other Infrastructure The HP Photosmart communicates with other network devices through a wireless access point such as a wireless router or base station Ad hoc The HP Photosmart communicates directly with each device on the network No wireless router or access point is used This is also called a peer to peer network Not applicable This parameter does not apply to this network type Network Name SSID Service Set Identifier A unique identifier up to 32 characters that differentiates one wireless local area network WLAN from another The SSID is also referred to as the network name This is the name of the network to which the HP Photosmart is connected Signal Strength 1 5 The transmitting or return signal graded on a scale of 1 to 5 5 Excellent 4 Good e 3 Fair e 2 Poor e 1 Marginal No s
3. NOTE Youcanalso open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Align the Printer The HP Photosmart prints a test page aligns the print head and calibrates the printer Recycle or discard the page Related topics Clean the print head on page 106 Clean the print head Use this feature when the self test report shows streaking or white lines through any of the blocks of color Do not clean the print head unnecessarily as this wastes ink and shortens the life of the ink nozzles on the print head To clean the print head from the control panel 1 Load letter A4 or legal unused plain white paper into the input tray 2 Touch Setup on the display 3 Touch Tools 4 Touch Clean Print Head The HP Photosmart cleans the print head and prints a page that you can recycle or discard To clean the print head from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Toolbox D 5 D D es v v e D 3 D A NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and
4. 5 When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears 6 Touch Edit The Edit menu appears 7 Touch Crop The Crop screen appears 8 Touch the Zoom In or Zoom Out magnifying glass icons on the right side of the display to zoom closer to or farther away from the subject of the photo An outline appears on the photo to show you an approximate view of the area that will print Edit photos using the control panel 93 Chapter 8 9 Use the arrow buttons to pan around the photo and select a specific area to print 10 Touch Crop To preview your cropped photo A Touch the Back icon until you return to the Options menu then touch Print Preview To print your cropped photo A Touch the Back icon until you return to the View Photos screen then touch Print Rotate a photo 94 Depending how a photo is saved the photo might appear sideways or upside down on the display You might need to rotate the photo to make it show or print properly f NOTE When printing more than one photo on a page the HP Photosmart automatically adjusts the orientation of your photos to fita maximum number of photos on the page The rotation you apply here is ignored to accommodate the number of photos selected per page To rotate a photo 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart
5. The Media Access Control MAC address that identifies the HP Photosmart This is a unique 12 digit identification number assigned to networking hardware for identification including wireless access points routers and other such devices No two pieces of hardware have the same MAC address Two MAC addresses are assigned one for wired Ethernet and one for wireless 802 11 2 3 E o 0 s e 5 it NOTE Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation This address uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutolP You can also set up a static IP address though this is not recommended NOTE Manually assigning an invalid IP address during installation will prevent your network components from seeing the HP Photosmart Subnet Mask A subnet is an IP address assigned by the installation software to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP Photosmart IP address bits identify the network and subnet and which bits identify the device itself NOTE It is recommended that the HP Photosmart and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entra
6. Calibration error Cannot print Incorrect ink cartridge s The following ink cartridges cannot be used after device initialization and must be replaced Ink cartridge problem Ink cartridge s are empty Ink delivery failure Ink supply error Ink cartridge s are expired Ink expiration near Non HP ink Original HP ink depleted Print head assembly is stalled Print head failure Alignment failed Replace ink cartridges soon Scheduled maintenance Wrong ink cartridge s installed Ink cartridge is missing incorrectly installed or not intended for your device 22 Iz lt vo E a S o LT Calibration error Cause An incorrect type of paper is loaded in the input tray Solution If you have color or photo paper loaded in the input tray when the printer aligns the calibration might fail Load unused plain white letter or A4 paper into the input tray and then follow the prompts on the display to continue Cannot print Cause The indicated ink cartridge s are out of ink Solution Replace the indicated ink cartridge s immediately so that you can resume printing The HP Photosmart cannot continue printing until the indicated ink cartridge s are replaced All printing will stop For more information see Replace the ink cartridges on page 102 Incorrect ink cartridge s Cause The wrong ink cartridge s are installed Solution The i
7. Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Paper saving options area select Manual from the Two sided printing drop down list For binding do one of the following For binding on the top like a notebook or calendar select the Flip Pages Up check box This causes the odd and even pages of your document to print opposite of each other top to bottom This ensures that the top of the page is always at the top of the sheet when you flip the pages up in your bound document Perform special print jobs 75 Chapter 7 8 9 For binding on the side like a book or magazine click to clear the Flip Pages Up check box This causes the odd and even pages of your document to print opposite of each other left to right This ensures that the top of the page is always at the top of the sheet when you turn the pages in your bound document Click OK and then click Print or OK in the Print dialog box The HP Photosmart begins printing Wait until all the odd numbered pages are printed before removing any of the printed pages from the output tray A dialog box displays instructions on the screen when it is time to process the second side of your job Click Continue when done Related topics Recommended papers for printing on page 55 Print a multiple page document as a booklet The HP Photosmart allows
8. Related topics Enter text using the visual keyboard on page 13 Set Bluetooth security for the HP Photosmart You can enable printer security settings through the Bluetooth menu on the HP Photosmart Touch Setup on the display and then touch Bluetooth From the Bluetooth menu you can Require passkey authentication prior to someone printing to the HP Photosmart from a Bluetooth device Make the HP Photosmart visible or invisible to Bluetooth devices that are within range This section contains the following topics Use a passkey to authenticate Bluetooth devices Set the HP Photosmart to be invisible to Bluetooth devices Turn the Bluetooth radio on and off Reset Bluetooth settings on the HP Photosmart 22 Finish setting up the HP Photosmart Use a passkey to authenticate Bluetooth devices You can set the security level of the HP Photosmart to either Low or High The default security setting is Low Low level security does not require authentication Low This is the default security setting Low level security does not require a passkey as it does not support authentication Any Bluetooth device within range can print to it High High level security requires a passkey as it supports authentication The Bluetooth device must provide a passkey before the HP Photosmart will allow the device to send a print job to it NOTE The HP Photosmart ships with a predefined passkey that is set to fou
9. The HP Photosmart is plugged in and turned on b The specified ink cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Resetthe HP Photosmart a Turn off the HP Photosmart by pressing the On button b Unplug the power cord from the back of the HP Photosmart c Plug the power cord back into the HP Photosmart d Turn on the HP Photosmart by pressing the On button 3 To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Check the HP Web site for updated information or troubleshooting tips for the HP Photosmart 4 Ifyou are still experiencing problems and need to speak with an HP support representative do the following a Have the specific name of the HP Photosmart as it appears on the control panel available Print a self test report Make a color copy to have available as a sample printout I v m t El gt lt m Ss Qa 4 i mo Ss e a Be prepared to describe your problem in detail oao 8c Have your serial number ready You can view the serial number by looking at the sticker on the rear side of the HP Photosmart The serial number is the 10 character code in the upper left corner of the sticker 5 Call HP support Be near the HP Photosmart when you call Related topics Print a s
10. e Cables between the HP Photosmart and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP Photosmart Internet connection if applicable Cause Your computer s Local Area Network card LAN card is not set up properly E Em c oO v gt fo z 3 Solution Make sure that your LAN card is set up properly To check your LAN card Windows 2000 and XP 1 Right click My Computer 2 Inthe System Properties dialog box click the Hardware tab 3 Click Device Manager 4 Make sure your card shows up under Network Adapters 5 Refer to the documentation that came with your card To check your LAN card Windows Vista 1 On the Windows taskbar click Start Computer and then click Properties 2 Click Device Manager 3 Make sure your card shows up under Network Adapters 4 Refer to the documentation that came with your card Cause You do not have an active network connection Solution Check to see if you have an active network connection To see if you have an active network connection A Check the two Ethernet indicator lights on the top and bottom of the RJ 45 Ethernet jack on the back of the HP Photosmart The lights indicate the following a Top light If this light is a solid green the device is properly connected to the network and communications have been established If the top light is off there is no network connection b Bot
11. if there are any messages Cause The HP Photosmart is not the selected printer Print troubleshooting 141 E m c E oO v gt fo 4 2 Q Chapter 12 Solution Make sure the HP Photosmart is the selected printer in your software application X TIP You can set the HP Photosmart as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications Cause The computer is not communicating with the HP Photosmart Solution If the HP Photosmart is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP Photosmart and the computer as shown below If the connections are secure and nothing has printed several minutes after you sent a print job to the HP Photosmart check the status of the HP Photosmart In the HP Photosmart Software click Status For more information see Communication problems over a USB connection on page 113 Cause The HP Photosmart has a paper jam Solution Clear the paper jam For more information see Clear paper jams on page 115 Cause The print head assembly has stalled Solution Turn the HP Photosmart off remove any objects that are blocking the print head assembly including any packing materials and then turn the HP Photosmart on again Cause The HP Photosmart is out of pa
12. isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 Wireless Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada Utiliser l int rieur Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Le composant RF interne est conforme a la norme RSS 210 and RSS GEN d Industrie Canada c amp b E 5 T Z lt O o ud Regulatory wireless statements 181 Chapter 14 European Union Regulatory Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 73 23 EEC e EMC Directive 2004 108 EC CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this
13. lost 160 computer to computer network 33 config source 802 3 wired 46 configuration page 802 11 wireless 47 802 3 wired 45 Bluetooth 50 general information 44 configuration source 47 connect wired network Ethernet 27 wireless with access point 29 wireless without access point 29 connection wireless 21 connection problems device not found 159 HP All in One does not turn on 118 connection types supported Bluetooth adapter 21 Ethernet 21 printer sharing 26 control panel buttons 10 features 10 country region set 17 crop photos 93 customer support HP Quick Exchange Service Japan 172 Korea 172 warranty 169 171 D damaged ink cartridge 162 declaration of conformity European Economic Area 183 United States 183 default gateway 47 default gateway 802 3 wired 45 default printer set as 66 default settings restore 19 default settings restore 40 device no response 139 not found 159 device address Bluetooth 50 device name Bluetooth 50 disconnected error 154 Display icons 11 display change language 120 change measurements 120 sleep state 11 DNS server 47 DNS server 802 3 wired 46 double sided prints 75 76 185 E Embedded Web Server access using web browser 43 password settings 45 setup wizard 43 encryption settings 49 WEP key 34 envelopes load 62 specifications 175 environment Environmental product stewardship program 176 error messages memory cards 154 out of pa
14. the software will discover the SSID network name of the existing network Once you have set up the HP Photosmart on the network you will not need to configure it again when you add additional computers NOTE You can connect the HP Photosmart to either a wireless or wired network but not both at the same time Related topics Install the software for a network connection on page 36 Connect to a network 37 Chapter 4 Change the HP Photosmart from a USB connection to a network connection If you first install the HP Photosmart with a USB connection you can later change to either a wireless or Ethernet network connection If you already understand how to connect to a network you can use the general directions below Bf NOTE For optimal performance and security in your wireless network use an access point such as a wireless router to connect the HP Photosmart To change a USB connection to an integrated wireless WLAN 802 11 connection 1 Unplug the USB connection from the back of the HP Photosmart 2 Touch Setup on the display 3 Touch Network em z 7 Er o t og o 4 NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 4 Touch Wireless Setup Wizard This runs the Wireless Setup Wizard 5 Install the software for a network connection choose Add a Device and then choose Through the network 6 When the installation
15. 19 Contents Computer connection information 2 cccccscceeccenecsesseeeesceenseneedeseceeseceeceenaueeeeseeneesersenenereenaes 20 Supported CONNECTION typ65 1 2 i cid ise Feces tei baee tes Re ova ea AEEA RA Rp e EE ac daga toed 20 CONMECLUSING EINGMMe eme 21 Connect using integrated wireless WLAN 802 11 seem 21 Connect using the HP bt450 Printer and PC Adapter with Bluetooth Wireless IMP 21 Find the device name and address sssssssseeee emen 21 Set Bluetooth security for the HP Photosmart ssssseeeee een 22 Use a Bluetooth connection to print from your computer sssseese 24 o BE Todzzutumee 26 2 Connect toa NETWORK se 26 9 Wired network ROMA itinira aia eaaa aadi E teen E aai 27 6 What you need for a wired network sssssssseee enne enne 28 Connect the HP Photosmart to the network ssseeee eme 28 Integrated wireless WLAN 802 11 network setup sssee eme 29 What you need for an integrated wireless WLAN 802 11 network 30 Connect to an integrated wireless WLAN 802 11 network seeeees 30 Wireless ad hoc network setup ssseeeeen em emere eene nnne nnns 33 What you need for an ad hoc network ssssss
16. 8 3 Touch Create The Create screen appears 4 Touch 4 or gt to scroll through the projects and then touch one of the following projects Album Pages Enables you to select multiple photos and print them onto a series of themed album pages which you can then bind to create a photo album The photos in your album pages are placed in the same orientation for a visually pleasing presentation Panorama Prints Enables you to select multiple photos to stitch together to create a single wide view or panorama photo The HP Photosmart automatically aligns the edges of the photos you select to create the smoothest transition from one photo to the next Wallets Enables you to print your own wallet size photos to carry with you or give to friends or relatives Passport Photos Enables you to print your own passport size photos If you have questions on guidelines or restrictions for passport photos contact a local passport service agency Video Frame Prints If you have digital video files saved on your memory card or storage device you can watch a video on the display and then select up to 10 individual frames from the video to print as photos for framing or saving in a photo album 5 Respond to the prompts for the project you are creating 6 Atthe Print Preview screen touch Print A print status screen displays the number of pages to print and the estimated time to complete Share photos using HP Photosmart Softw
17. Cause Your network name SSID may be at the bottom of the SSID list that is displayed when you install the HP Photosmart on a wireless network Solution Touch w to scroll to the bottom of the list Infrastructure entries are listed first ad hoc last Weak signal Cause The HP Photosmart is too far away from the wireless router or there is interference Solution In order to establish a good signal between the HP Photosmart and the wireless router you might have to experiment a bit Assuming the equipment is functioning properly try doing the following things separately or in combination If there is a long distance between your computer or wireless router and the HP Photosmart move them closer together fthere are metal objects such as a metal bookcase or refrigerator in the transmission path clear the path between the HP Photosmart and the computer or wireless router Ifa cordless telephone microwave or other device that emits radio signals transmitting at 2 4 GHz is nearby move it farther away to reduce radio interference If your computer or wireless router is near an external wall move them away from the wall Cannot connect to network during setup Cause The equipment is not turned on Solution Turn on the networked devices such as the wireless router for an infrastructure network or the computer for an ad hoc network For more information on how to turn on the wireless router see the documentation
18. HP Photosmart Software 1 Insert the HP Photosmart CD ROM into your computer s CD ROM drive and then start the Setup program 2 When prompted click Install More Software to install the HP Photosmart Software 3 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart 4 Em c oO a gt fo z 2 Cause The HP Photosmart is turned off Solution Turn the HP Photosmart on Cause The computer is turned off Solution Turn the computer on Cause The HP Photosmart is not properly connected to the computer Solution If the HP Photosmart is directly connected to a computer with a USB cable check the physical connection from the HP Photosmart to the computer Verify that the USB cable is securely plugged into the USB port on the back of the HP Photosmart Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP Photosmart off and then on again If the HP Photosmart is network connected check physical network connections and make sure the network is operational Once you verify network connectivity retry the task For more information see Communication problems over a USB connection on page 113 e Network troubleshooting on page 125 Memory card or storage device is not available Cause If this message appears on your display it means th
19. HP Photosmart display e Photosmart Express Menu e Setup Menu Help Menu Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card or storage device Setup Menu The following options are available when you touch Setup from the Photosmart Express menu lt S 7 Printable School Papers Help Menu Tools Preferences Wireless Bluetooth Ef NOTE The Bluetooth option only appears if an optional HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology is attached to the HP Photosmart 12 HP Photosmart overview Help Menu The Help menu provides quick access to key help topics It is available when you touch the icon in the idle state You can also access this menu through the Setup menu The following options are available If you select one of the first four topics the help appears on the display If you select one of the last six topics the help appears on your computer Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard You can enter text or symbols by using the visual keyboard that automatically appears on the display when you need to enter text For example the visual keyboard automatically appears when you are set
20. HP Photosmart overview 3 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using the HP Photosmart Setup Guide The Setup Guide provides instructions for setting up the HP Photosmart and installing software Make sure you follow the steps in the Setup Guide in order If you have problems during setup check the Setup Guide for troubleshooting information or see Troubleshooting on page 113 in this onscreen Help Basics Guide The Basics Guide contains an overview of the HP Photosmart including step by step instructions for basic tasks troubleshooting tips and technical information HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to get a brief overview of the software included with the HP Photosmart You will learn how the software can help you create share organize and print your photos Onscreen Help The onscreen Help provides detailed instructions on using all features of the HP Photosmart e The How Do I topic provides links so you can quickly find information on performing common tasks e The HP Photosmart overview topic provides general information about the main features of the HP Photosmart e The Troubleshooting topic provides information about resolving errors you might encounter with the HP Photosmart R
21. HP Printing Paper HP All in One Paper is specifically designed for HP Photosmart devices It has an extra bright blue white shade that produces sharper text and richer colors than ordinary multifunction papers HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper HP Iron On Transfers HP Iron On Transfers for color fabrics or for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos HP Premium Photo Cards HP Premium Photo Cards enable you to make your own greeting cards HP Brochure amp Flyer Paper HP Brochure amp Flyer Paper Gloss or Matte is glossy coated or matte coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars 56 Load paper HP Premium Presentation Paper HP Premium Presentation Paper gives your presentation a quality look and feel HP CD DVD Tattoos HP CD DVD Tattoos allow you to personalize your CDs and DVDs by printing high quality low cost CD or DVD labels To order genuine HP supplies for the HP Photosmart go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Papers to avo
22. NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options Touch Default Paper Tray Touch Main Tray or Photo Tray 2 5 2 o 0 i e 5 rs Restore the factory defaults You can restore the current settings to what they were when you purchased the HP Photosmart You can perform this process from the control panel only To restore the factory defaults 1 2 3 Touch Setup on the display Touch Tools Touch V to scroll through the options and then touch Restore Factory Defaults The factory default settings are restored Play a slideshow on the display You can set up the HP Photosmart to play a slideshow on the display similar to a Screensaver on a computer when you are not using the device There are two types of slideshows that you can enable Store Demo appears after the HP Photosmart is inactive for one minute and shows a set of predefined graphics that describe features of the device The slideshow plays until you press a button or use the device If the HP Photosmart remains inactive for eight hours the display turns off NOTE HP recommends leaving Store Demo off Tips Slideshow appears only after you print from the computer The HP Photosmart shows a set of predefined slides with information about special features that you can do with the device The slideshow plays through once and then the display returns to the main menu T
23. Photosmart with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP Photosmart You can connect to any USB port on the back of your computer Hardware setup troubleshooting 119 Chapter 12 For more information on installing the software and connecting the USB cable see the Setup Guide that came with the HP Photosmart The display shows the wrong language Cause You might have selected the incorrect language when setting up the HP Photosmart Solution You can change the language settings at any time from the Preferences menu For more information see 4 Em c oO v gt fo z 3 Q Set your language and country region on page 17 The wrong measurements are showing in menus on the display Cause You might have selected the incorrect country region when setting up the HP Photosmart The country region you select determines the paper sizes shown on the display Solution You can change the country region settings from the Preferences menu For more information see Set your language and country region on page 17 received a message on the display that the printer alignment failed Cause The incorrect type of paper is loaded in the input tray for example colored paper paper with text on it or certain recycled paper Solution Load unused plain white letter or A4 paper into the i
24. Report The HP Photosmart prints a self test report which contains the following information Product information includes the model number serial number and other product information Revision information includes the firmware version number Ink delivery system information displays the approximate ink level of each installed ink cartridge the status of each ink cartridge the date each cartridge was installed and the date each cartridge will expire Print quality pattern displays six color blocks representing each of the six installed cartridges Solid even blocks of color indicate there are no print quality problems When streaks are displayed or there are missing blocks clean the print head using the procedure described in Clean the print head on page 106 If the color blocks still show print quality problems after cleaning the print head align the printer using the procedure described in Align the printer on page 105 If the color blocks continue to show print quality problems after cleaning and aligning contact HP support v pm ke z 0 e 2 o gt c T a Print Quality Pattern History log contains information that might be used for diagnostic purposes if you need to call HP support Print reports and forms 99 Chapter 9 Print forms The HP Photosmart contains built in templates that enable you to print common forms such as narrow or wide ruled notebook paper gr
25. Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section For additional specifications see the printed documentation that came with the HP Photosmart This section contains the following topics e Specifications Environmental product stewardship program Regulatory notices Regulatory wireless statements Declaration of conformity European Economic Area HP Photosmart D7400 series declaration of conformity Specifications Technical specifications for the HP Photosmart are provided in this section For additional specifications see the printed documentation that came with the HP Photosmart System requirements Software and system requirements are located in the Readme file For information about future operating system releases and support visit the HP online support Web site at www hp com support Paper specifications Type Paper weight Input tray Output trayt Photo tray Plain paper 20 to 24 Ib 75 to Up to 100 20 Ib 50 20 Ib paper n a 90 gsm paper Legal paper 20 to 24 Ib 75 to Up to 100 20 Ib 50 20 Ib paper n a 90 gsm paper E fe Cards 110 Ib index max Up to 20 25 Up to 20 T 200 gsm O Envelopes 20 to 24 Ib 75to Upto 10 10 n a 90 gsm n 2 Transparency film n a Up to 20 15 or fewer n a 7 Labels n a Up to 20 25 n a a 5x7 inch 13 x 18 cm 14
26. V1 4 1 2002 EN 301 489 17 V1 2 1 2002 IEC 61000 3 2 2000 A1 2000 A2 2005 EN 61000 3 2 2000 A2 2005 IEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 RADIO EN 300 328 V1 6 1 2004 11 HEALTH EU 1999 519 EC Supplementary Information 1 The product herewith complies with the requirements of the EMC Directive 2004 108 EC the Low Voltage Directive 73 23 EEC and the R amp TTE Directive 1999 5 EC and carries the CE Marking accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product was tested in a typical configuration For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with the product name or the product number s San Diego CA USA 15 September 2006 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 Declaration of conformity European Economic Ar
27. X appears on the USB connect prompt received a message that an unknown error has occurred The registration screen does not appear Uninstall and reinstall the software Missing HP Photosmart Software When insert the CD ROM into my computer s CD ROM drive nothing happens Cause The installation failed to run automatically Solution If the installation does not run automatically you can start it manually To start the installation from a Windows computer 1 From the Windows Start menu click Run or click Accessories and then Run 2 Inthe Run dialog box enter d setup exe and then click OK If your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter The minimum system checks screen appears Cause Your system does not meet the minimum requirements to install the software Solution Click Details to see what the specific problem is and then correct the problem before attempting to install the software Software installation troubleshooting 121 Chapter 12 A red X appears on the USB connect prompt Cause Normally a green check appears indicating that the usb connection is successful A red X indicates that the usb connection failed Solution Check that the HP Photosmart is turned on and then try the usb connection again To retry the usb connection 1 Unplug the HP Photosmart power cord and then plug it in again 2 Verify that the USB cable and powe
28. a network 27 m z 7 Er o t og o Chapter 4 What you need for a wired network Before you connect the HP Photosmart to a network make sure you have all of the required materials Q A functional Ethernet network that includes a router switch or hub with an Ethernet port Q CAT 5 Ethernet cable 9 Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts A desktop computer or laptop with an Ethernet connection NOTE The HP Photosmart supports both 10 Mbps and 100 Mbps Ethernet networks If you are purchasing or have purchased a network interface card NIC make sure it can operate at either speed Connect the HP Photosmart to the network To connect the HP Photosmart to the network use the Ethernet port on the back of the device To connect the HP Photosmart to the network 1 Remove the yellow plug from the back of the HP Photosmart 28 Finish setting up the HP Photosmart 2 Connect the Ethernet cable to the Ethernet port on the back of the HP Photosmart 2 2 o 0 iS en 5 it 3 Connect the other end of the Ethernet cable to an available port on your Ethernet router or
29. active network connection To make sure your network connection is active 1 Ifthe connections are secure turn off the power on the HP Photosmart and then turn it on again Press the On button on the control panel to turn the HP Photosmart off and press it again to turn the device on Also turn off the power on your router or hub and then turn it on again 2 Check the cable connections from the HP Photosmart to your gateway router or hub to ensure connections are secure 3 Make sure the HP Photosmart is connected to the network with a CAT 5 Ethernet cable Cause Cables are not connected properly Solution Check the following cables to ensure they are connected properly Cables between the HP Photosmart and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP Photosmart Internet connection if applicable Cause A firewall anti virus or anti spyware application is preventing the HP Photosmart from accessing your computer Solution Uninstall the HP Photosmart software and then reboot your computer Temporarily disable anti virus or anti spyware applications and then reinstall the HP Photosmart software You can re enable your anti virus or anti spyware Network troubleshooting 127 4 Em c oO a gt fo z 2 Q Chapter 12 applications after installation is complete If you see firewall pop up messages you must always accept or a
30. and posters This section contains the following topics Print from a software application Make the HP Photosmart the default printer Change the print settings for the current job Change the default print settings e Printing shortcuts Perform special print jobs Stop a print job Print from a software application Most print settings are automatically handled by the software application You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Select the HP Photosmart as the printer If you set the HP Photosmart as the default printer you can skip this step The HP Photosmart will already be selected 4 f you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 NOTE When printing a photo you must select options for the specific photo paper and photo enhancement 5 Selectthe appropriate options for your print job by using the features available in the Advanced Printing Shortcuts Features and Color tabs XX TIP You can easily select the appropriate options for your print job by c
31. and the instructions provided in the Setup Guide that came with the HP Photosmart To uninstall from a Windows computer method 3 ey 1 e o NOTE Use this method if Uninstall is not available in the Windows Start menu Insert the HP Photosmart CD ROM into your computer s CD ROM drive and then start the Setup program Disconnect the HP Photosmart from your computer Select Uninstall and follow the onscreen directions Restart your computer NOTE It is important that you disconnect the HP Photosmart before restarting your computer Do not connect the HP Photosmart to your computer until after you have reinstalled the software Start the Setup program for the HP Photosmart again Select Install Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart Missing HP Photosmart Software Cause The HP Photosmart Software is not installed Solution Install the HP Photosmart Software that came with the HP Photosmart If it is installed restart your computer To install the HP Photosmart Software 1 Insertthe HP Photosmart CD ROM into your computer s CD ROM drive and then start the Setup program 2 When prompted click Install More Software to install the HP Photosmart Software 3 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart Troubleshooting Cause The HP Photosmart is tur
32. by touching A or V The total number of photos that will print appears at the top of the display 8 Optional If you want to check and or modify any of your print settings touch Settings 9 To print the photo s touch Print or press the Print Photos button on the control panel A print status screen displays the number of pages to print and the estimated time to complete XX TIP During printing you can touch Add more photos to add more photos to the print queue Print your photos You can print the photos on your memory card or storage device in a variety of sizes from 10 x 15 cm 4 x 6 inch up to the size of letter or A4 paper including multiple small size photos on a single page Print your photos 87 Chapter 8 To print your photos 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display View Gr A ON Print Create Share Save Load up to 10 x 15 cm 4 x 6 inch photo paper in the photo tray or full size photo paper in the main input tray Touch Print The Print Layout screen appears Touch or gt to scroll through the layout options then touch the print layout you want The Select Photos screen appears Touch lt or gt to scroll through the thumbnails of your photos When the thumbnail of the photo yo
33. computer as a network drive In addition to reading writing files from your memory card or storage device you can also create folders and store other information Solution Every user on the network can access the memory card or storage device Memory card and front USB port troubleshooting 149 x e c Er o n e S vo Chapter 12 Error message Cannot find the file or item Make sure the path and file name are correct Cause The Common Internet File System CIFS server in the HP Photosmart is not operational The CIFS server is included in all network connected HP Photosmart devices It provides network drive letter access to the memory card or storage device in the HP Photosmart This lets you read write files on the network from the memory card or storage device in the HP Photosmart The CIFS server appears on your computer as a network drive In addition to reading writing files from your memory card or storage device you can also create folders and store other information Solution Retry your task at a later time Errors This section contains the following categories of messages on your device Device messages File messages General user messages Paper messages Power and connection messages Ink cartridge messages Device messages The following is a list of device related error messages Firmware revision mismatch Mechanism error Photo tray problem Photo tray ca
34. digital camera or if you previously saved photos on your computer you can print them using the HP Photosmart Software Troubleshooting File not found Cause There is not enough available memory on your computer to create a print preview file Solution Close some applications and try the task again File format not supported Cause The HP Photosmart software did not recognize or support the file format of the image you are trying to open or save If the file extension indicates it is a supported file type the file might be corrupted 2 c lt vo E a 5 LT Solution Open the file in another application and save it in a format that the HP Photosmart software recognizes For more information see Supported file types for the HP Photosmart on page 153 Invalid file name Cause The file name you entered is invalid Solution Make sure that you are not using any invalid symbols in the file name 4 NOTE Although the file name might look correct it could still include invalid characters Overwrite the existing file name with a new name Supported file types for the HP Photosmart The HP Photosmart software recognizes the following file formats BMP DCX FPX GIF JPG PCD PCX and TIF File corrupted Cause Some ofthe files on the inserted memory card or attached storage device are damaged Solution Reinsert the memory card or storage device in the HP Ph
35. display will notify you when the HP Photosmart is performing maintenance functions Do not remove power from the device during this time Reduce energy consumption when the HP Photosmart is off Turn off the HP Photosmart When the HP Photosmart is off an amount of energy is still being consumed Energy consumption can be lessened by enabling the Federal Energy Management Program FEMP mode Ef NOTE When the HP Photosmart is in FEMP mode it will take longer than usual to turn back on To enable FEMP mode A Press and hold the On button for 3 seconds until the HP Photosmart turns off To avoid damaging the HP Photosmart you must properly shut it down by using the On button located on the device Do not turn the HP Photosmart off by unplugging the power cord or turning off a power strip t f 2 2 e n n x v Ez S 8 Self maintenance sounds 109 Chapter 10 D 5 D T v v pee e D 3 D a 110 Maintain the HP Photosmart 11 Shop for ink supplies For a list of ink cartridge numbers see the printed documentation that came with the HP Photosmart You can also use the software that came with the HP Photosmart to find out the reorder number for all the ink cartridges You can order ink cartridges online from the HP Web site Additionally you can contact a local HP reseller to find out the correct ink cartridge reorder n
36. document vertically on the page Click Landscape to print the document horizontally on the page Scale the document size The HP Photosmart allows you to print the document at a different size than the original To scale the document size 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Resizing options area click Scale to paper size and then click the appropriate paper size from the drop down list e Change the saturation brightness or color tone You can change the intensity of colors and the level of darkness in your printout by adjusting the Saturation Brightness or Color Tone options To change the saturation brightness or color tone 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Color tab Preview your print job You can preview your print job be
37. is complete open Printers and Faxes or Printers in the Control Panel and delete the printers for the USB installation To change a USB connection to a wired Ethernet connection 1 Unplug the USB connection from the back of the HP Photosmart 2 Connectan Ethernet cable from the Ethernet port on the back of the HP Photosmart to an available Ethernet port on the router or switch Install the software for a network connection choose Add a Device and then choose Through the network 4 When the installation is complete open Printers and Faxes or Printers in the Control Panel and delete the printers from the previous USB installation e For more detailed instructions on connecting the HP Photosmart to a network see Wired network setup on page 27 Integrated wireless WLAN 802 11 network setup on page 29 e Wireless ad hoc network setup on page 33 Manage your network settings You can manage network settings for the HP Photosmart through the HP Photosmart control panel Additional advanced settings are available in the Embedded Web Server a configuration and status tool you access from your Web browser using an existing network connection to the HP Photosmart This section contains the following topics Change basic network settings from the control panel e Change advanced network settings from the control panel settings 38 Finish setting up the HP Photosmart Use the Embedded Web Server e
38. is missing incorrectly installed or not intended for your device Cause One or more ink cartridges are missing Solution Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place Cause One or more of the ink cartridges are not installed or are installed incorrectly Solution Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place If the problem persists clean the copper colored contacts of the ink cartridges For more information see e Replace the ink cartridges on page 102 Clean the ink cartridge contacts on page 107 Cause The ink cartridge is defective or not intended for use in this device Solution Replace the indicated ink cartridge s immediately so that you can resume printing If there are no ink cartridges missing from the HP Photosmart the ink cartridge contacts might need to be cleaned If there are no ink cartridges missing from the HP Photosmart and you still receive this message after cleaning the ink cartridge contacts you might have a damaged ink cartridge Contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Replace the ink cartridges on page 102 Errors 167 Chapter 12 Cause The wrong ink cartridge s are installed Solution The first ti
39. it 3 Restart your computer Hardware setup troubleshooting 117 Chapter 12 4 Turn off the HP Photosmart wait one minute then restart it 5 Reinstall the HP Photosmart software A CAUTION Do not connect the USB cable to the computer until prompted by the software installation screen This section contains the following topics The HP Photosmart will not turn on e connected the USB cable but am having problems using the HP Photosmart with my computer The display shows the wrong language The wrong measurements are showing in menus on the display e received a message on the display that the printer alignment failed e received a message on the display about a paper jam or a blocked print head assembly x e c z o Jj gt fe E co The HP Photosmart will not turn on Cause The HP Photosmart is not properly connected to a power supply Solution Make sure the power cord is firmly connected to both the HP Photosmart and the power adapter Plug the power cord into a grounded power outlet surge protector or power strip Power connection Power cord and adapter Grounded power outlet If you are using a power strip make sure the power strip is on Or try plugging the HP Photosmart directly into a grounded power outlet 118 Troubleshooting Test the power outlet to make sure it is working Plug in an appliance that you know
40. item 150 communication problems 113 error messages 150 file system 145 Index filename appears as gibberish 149 others on network can access my memory card 149 print 138 Printer not Found 127 unable to discover device 126 two sided prints 75 76 U uninstall software 123 upgrade to network 38 URL 44 USB cable communication lost 160 USB cable installation 119 V visibility Bluetooth 50 volume adjust 18 Ww warranty 169 171 Web pages print 81 WEP key setup 34 wireless radio turn off 40 setup wizard troubleshoot 125 128 status 48 wireless regulatory notices exposure to wireless frequency radiation 180 notice to users in Brazil 181 notice to users in Canada 181 notice to users in Taiwan 182 notice to users in the European Economic Area 182 wireless router 28 Z zoom buttons 93 photos 93 189 190
41. latch below the ink cartridge you want to replace and then lift the latch If you are replacing the black ink cartridge lift the latch on the far left If you are replacing one of the five color ink cartridges such as yellow light cyan blue cyan light magenta pink or magenta lift the appropriate latch in the center area 1 Ink cartridge latch for the black ink cartridge t g lt a a sls v lt I 2 Ink cartridge latches for the color ink cartridges Work with ink cartridges 103 Chapter 10 4 Pull the ink cartridge toward you out of its slot to remove it 5 Remove the new ink cartridge from its packaging and then holding it by the handle push the ink cartridge into the empty slot Match the color and pattern of the ink cartridge to the color and pattern on the print carriage 6 Close the latch and make sure it is secure D 5 D D po v v E fe a 3 D a 104 Maintain the HP Photosmart 7 Repeat steps 3 through 6 for each ink cartridge you are replacing 8 Close the ink cartridge door Related topics Shop for ink supplies on page 111 Align the printer The HP Photosmart automatically aligns the print head when you install the ink cartridges during the initial setup The HP Photosmart also aligns the print head during periodic maintenance to ensure excellent print quality You migh
42. or 16 7 Ifyou want a border to appear around each page image printed on the sheet of paper select the Print page borders check box 8 In the Page order list click an appropriate page order option The sample output graphic is numbered to show how the pages will be ordered if you select each option 9 Click OK and then click Print or OK in the Print dialog box o Print a multiple page document in reverse order Because of the way the paper feeds through the HP Photosmart the first page that prints is print side up at the bottom of the stack Usually this means you need to put the printed pages in the correct order H3 MN Q0 4 UI A better way is to print the document in reverse order so that the pages are stacked correctly 3x TIP Setthis option as a default setting so you do not have to remember to set it every time you print a multiple page document Ud 0NH 78 Print from your computer To print a multiple page document in reverse order 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Advanced tab 6 Inthe Layout Options area select Front to Back in the Page Order option ge
43. orientation to Landscape Stop a print job Although you can stop a print job from either the HP Photosmart or the computer HP recommends you stop it from the HP Photosmart for best results 4 NOTE Although most software applications designed for Windows use the Windows print spooler your software application might not use the spooler An example of a software application that does not use the Windows print spooler is PowerPoint in Microsoft Office 97 If you cannot cancel your print job by using one of the following procedures consult the instructions for canceling background printing in the online help for your software application To stop a print job from the HP Photosmart A Press Cancel on the control panel If the print job does not stop press Cancel again It can take a few moments for the print job to be cancelled To stop a print job from the computer Windows 2000 users 1 On the Windows taskbar click Start point to Settings and then click Printers 2 Double click the HP Photosmart icon XX TIP You can also double click the printer icon in the Windows taskbar 3 Select the print job you want to cancel 4 On the Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print job to be cancelled To stop a print job from the computer Windows XP users 1 On the Windows taskbar click Start and then click Control Panel 2 Open t
44. out the device address of the HP Photosmart in order to establish a connection Also some Bluetooth devices display the name of the printer when connected If you do not want the default name displayed as the name of the HP Photosmart you can change the device name To find out the device address of the HP Photosmart 1 Insert the HP bt450 into the front USB port 2 Touch Setup on the display Computer connection information 21 T a 7 Er o t og o Chapter 4 3 Touch Bluetooth NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 4 Touch Device Address The Device Address is read only 5 Toenter the address into your device follow the instructions that came with your Bluetooth device 6 Touch OK to exit the Setup menu To change the device name of the HP Photosmart 1 Touch Setup on the display 2 Touch Bluetooth NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Device Name f NOTE The HP Photosmart ships with the predefined name of Photosmart D7400 4 Touch Change 5 Usethe visual keyboard to enter a new name 6 When you have finished entering a name for the HP Photosmart touch OK The name you entered will appear on your Bluetooth device when you connect to the HP Photosmart to print Touch OK to exit the Setup menu A
45. photo ae meret e A T 94 Adjust the brightness of your photos sssssseseeeeemne emm emen 95 Print a frame around your photo ssssssssseeneeen eene nennen nnne 95 Apply special color effects to your photos ssseeen emen 96 hiuc c e EE P 97 Automatically enhance your photos sssssseenee eene nennen enne 98 Print reports and forms Printa self test report ERR HERE baie OEE E teed hava e PATERE te orig REP eia 99 PEBDt TOTIS siet teme ipee tbi FO Eaa ae ea E E ea TEE 100 Maintain the HP Photosmart Check the estimated ink levels sssseseeesssssseeene nennen nennen nennen nennen 101 Contents e e E e E gt 7 _ N 13 Work withink cartridges 3 coin s ees te be eed eect ete suae iret sae aE E e ENEA 102 Replace the ink Cartridges 2 1 enti dh etate teorema t HY e Goch etn askance pc p Ran ERR ES 102 Align tlie PINGS Bers cucurrit e Roue a A EA Den E HRuee i a sd ELE DEB LEE egOs 105 Clean the print hi ad etie teer Eee ha Rest tee Eee de sx usus aari 106 Clean the ink cartridge contacts ssssssee eene eene nnne nnns 107 Remove ink from your skin and clothing ees m 108 Clean the HP Photosmart ener eerte nrbe nti ennt aaao araia Raidat 108 Self maintenance sounds ruere teneret leet reed ne aaibaar iieii 109 Reduce energy consumption
46. port The Photosmart Express menu appears with the most recent photo shown on the display Touch View The View Photos screen appears Use the photo features 3 Touch 4 or gt to scroll through the thumbnails of your photos 4 When the thumbnail of the photo you want to edit appears touch it 5 When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears 6 Touch Edit The Edit menu appears 7 Touch Color Effect Bf NOTE Ifthe menu option you want is not visible on the screen touch A or Y to scroll through all the menu options The Color Effect menu appears 8 Touch one of the color effect options No Effect Does not apply any special color effects to your photo Black amp White Prints the photo in black and white Sepia Applies brown tones similar to photos produced in the early 1900s to your photo Antique Applies brown tones along with some pale colors to your photo With this option your photo will look like it was hand tinted The selected color effect is applied to the photo and the photo is shown by itself on the display To preview your edited photo A Touch the Back icon until you return to the Options menu then touch Print Preview To print your edited photo A Touch the Back icon until you return to the View Photos screen then touch Print Remove red eye The flash on a camera especially on older model came
47. product has telecommunications functionality it also complies with the essential requirements of the following EU Directive e R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family This compliance is indicated by the following conformity marking placed on the product Ceo The wireless telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Products with 2 4 GHz wireless LAN devices France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see http www art telecom fr Italy License required for use Verify with your dealer or directly with the General Direction for Frequency Planning and Management Direzione Generale Pianificazione e Gestione Frequenze Wireless Notice to users in Taiw
48. supports the memory cards described below Each type of memory card can only be inserted in the appropriate slot for that card and only one card may be inserted at a time A CAUTION Do not insert more than one memory card at a time If more than one memory card is inserted unrecoverable data loss might occur 1 xD Picture Card CompactFlash CF types and II Memory Stick Memory Stick Pro Memory Stick Select Memory Stick Magic Gate Memory Stick Duo or Duo Pro adapter optional or Memory Stick Micro adapter required 4 Secure Digital SD Secure Digital Mini adapter required Secure Digital High Capacity SDHC MultiMediaCard MMC MMC Plus MMC Mobile RS MMC adapter required TransFlash MicroSD Card or Secure MultiMedia Card The memory card area also has a Photo light This light blinks aqua white when a memory card is being read or when an image is being printed from a card and stays solid aqua Use the photo features 85 Chapter 8 white when images are ready to be viewed The Photo light is located near the memory card slots and is indicated by a camera icon A CAUTION Do not pull out the memory card or storage device while the Photo light is flashing A flashing light means the HP Photosmart is accessing the memory device Wait until the light remains solid Removing a memory card or storage device while it is being accessed might corrupt information on the memory device or dam
49. switch 4 Once you have connected the HP Photosmart to the network install the software Related topics Install the software for a network connection on page 36 Integrated wireless WLAN 802 11 network setup For optimal performance and security in your wireless network HP recommends you use a wireless router or access point 802 11 to connect the HP Photosmart and the other network elements When network elements are connected through a wireless router or access point this is called an infrastructure network Connect to a network 29 Chapter 4 The advantages of a wireless infrastructure network as compared to an ad hoc network include Advanced network security Enhanced reliability e Network flexibility Better performance especially with 802 11 g mode Shared Broadband Internet access To set up the HP Photosmart on an See this section integrated wireless WLAN 802 11 network you need to do the following m 7 ET o t og o First collect all of the required materials What you need for an integrated wireless WLAN 802 11 network on page 30 Next connect the HP Photosmart to the Connect to an integrated wireless WLAN wireless router and run the Wireless Setup 802 11 network on page 30 Wizard Finally install the software Install the software for a network connection on page 36 What you need for an integrated wireless WLAN 802 11 network To co
50. that came with your wireless router Cause The HP Photosmart is not receiving a signal Network troubleshooting 129 Chapter 12 Solution Move the wireless router and the HP Photosmart closer together Then run the wireless setup again For more information see Integrated wireless WLAN 802 11 network setup on page 29 Cause Ifyou manually entered your network name SSID you might have entered it incorrectly Solution Run the wireless setup process again and enter your network name SSID carefully Remember that the SSID is case sensitive For more information see E Em c oO v gt fo z 3 Q Connect to an integrated wireless WLAN 802 11 network on page 30 Cause The setting for MAC address filtering might be enabled on your wireless router Solution Disable MAC address filtering on your wireless router until the HP Photosmart has successfully connected to your network If you re enable MAC address filtering on your wireless router make sure the MAC address of the HP Photosmart is on the list of acceptable MAC addresses Invalid WEP key during wireless setup Cause f you are using WEP security you might have entered the WEP key incorrectly during the wireless setup process Solution During the wireless setup process you might have entered the WEP key incorrectly Some wireless routers provide up to four WEP keys The HP Photosmart uses the first WEP
51. the input tray and then load the photo paper print side down 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Basic Options area select the appropriate photo paper type from the Paper Type drop down list 7 Inthe Resizing Options area click the appropriate paper size from the Size list If the paper size and paper type are not compatible the HP Photosmart software displays an alert and allows you to select a different type or size 8 In the Basic Options area select a high print quality such as Best or Maximum dpi from the Print Quality drop down list 9 Inthe HP Real Life technologies area click the Photo fix drop down list and select from the following options Off applies no HP Real Life technologies to the image Basic automatically focuses the image moderately adjusts image sharpness Full automatically lightens dark images automatically adjusts sharpness contrast and focus of images automatically removes red eye 10 Click OK to return to the Properties dialog box 11 If you want to print the photo in black and white click the Color tab and select the Print in grayscale check box 12 Click OK and then click Print or OK
52. the most recent photo shown on the display Touch View The View Photos screen appears Touch lt or gt to scroll through the thumbnails of your photos When the thumbnail of the photo you want to edit appears touch it When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears Touch Edit The Edit menu appears Touch Brightness f NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options The Brightness screen appears Touch lt or gt to decrease or increase the brightness of the photo The current brightness selection is indicated by the vertical line on the slidebar When you are done adjusting brightness touch Done To preview your edited photo A Touch the Back icon until you return to the Options menu then touch Print Preview To print your edited photo A Touch the Back icon until you return to the View Photos screen then touch Print Print a frame around your photo You can print a decorative colored border around the outside edge of your photo to frame the photo Edit photos using the control panel 95 Chapter 8 NOTE The changes you make to the photo apply only to viewing and printing the photo The changes will not be saved on the memory card or storage device To print a frame around your photo 1 Insert a memory card into the appropriate slot on th
53. the network name you created on your computer for example Mynetwork Connect to a network 35 Chapter 4 5 Touch the network name If you found your network name and selected it go on to step 6 If you do not see your network name in the list a Touch Enter a New Network Name SSID The visual keyboard appears b Enter the SSID Touch the appropriate letters or numbers on the visual keyboard f NOTE You must enter the exact uppercase capital and lowercase small letters Otherwise the wireless connection will fail m E m gt o f Ld v c When you have finished entering the new SSID touch Done on the visual keyboard and then touch OK x TIP Ifthe HP Photosmart is unable to discover the network based on the network name you entered you will see the following prompts You may want to move the HP Photosmart closer to the computer and try running the Wireless Setup Wizard again to automatically discover the network d Touch Ad Hoc e Touch Yes my network uses WEP encryption The visual keyboard displays If you do not want to use WEP encryption touch No my network does not use encryption Go to step 7 6 If prompted enter your WEP key as follows Otherwise go to step 7 a Touch the appropriate letters or numbers on the visual keyboard NOTE You must enter the exact uppercase capital and lowercase small letters Otherwise the wireless connection will fail b When y
54. then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Clean the Print Head 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If print quality still seems poor after you clean the print head try aligning the printer If print quality problems persist after cleaning and aligning contact HP support 106 Maintain the HP Photosmart Related topics Align the printer on page 105 Clean the ink cartridge contacts Clean the copper colored ink cartridge contacts if all ink cartridges are installed and a message appears on the display that says a cartridge is missing or damaged Before cleaning the ink cartridge contacts remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot then reinstall the ink cartridge If you continue to get a message that says a cartridge is missing or damaged clean the ink cartridge contacts If you still get this message after cleaning the contacts you will need a replacement ink cartridge Remove the affected ink cartridge and look at the end of warranty date on the bottom If it is before the end of warranty date contact HP support to obtain a replacement ink cartridge Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers Distilled filt
55. time Print on transparencies For the best results HP recommends you use HP transparency products with the HP Photosmart Perform special print jobs 7 9 Chapter 7 To print on transparencies 1 Load the transparency into the input tray 2 On the File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Paper Type drop down list click More and then select the appropriate paper type o X TIP If you want to make notations on the back of the transparencies and erase them later without scratching the original click the Advanced tab and select the Mirror Image check box 7 In the Resizing Options area click an appropriate size in the Size list 8 Click OK and then click Print or OK in the Print dialog box NOTE The HP Photosmart automatically waits for transparencies to dry before releasing them Ink dries slower on film than on plain paper Make sure you allow enough time for the ink to dry before handling the transparency Print a group of addresses on labels or envelopes With the HP Photosmart you can print on a single envelope a group of envelopes or label sheets designed for inkjet printers To print a group of addres
56. tray Solution If the HP Photosmart is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray Follow the prompts on the display or the computer screen to continue your print job For more information see Load paper on page 57 Print troubleshooting Use this section to solve these printing problems 138 Envelopes print incorrectly Borderless printing produces unexpected results The HP Photosmart is not responding The HP Photosmart prints meaningless characters Nothing happens when try to print The pages in my document came out in the wrong order The margins are not printing as expected Text or graphics are cut off at the edge of the page A blank page came out while printing Ink is spraying the inside of the HP Photosmart when print a photo Troubleshooting Envelopes print incorrectly Cause A stack of envelopes is loaded incorrectly Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and to the left NOTE To avoid paper jams tuck the flaps inside the envelopes boy z lt vo ub a S e LT Cause The wrong type of envelope is loaded Solution Do not use shiny or embossed en
57. uc 173 Remove the control panel faceplate sssssssee emm een 173 Pack the HP Photostrnart irritat tert hare tal de n eS ance eL dere ea dE En 174 14 Technical information ere fe E 175 Environmental product stewardship program essen 176 IMP TD L E M 177 us 177 Material safety data sheets ecce rtg cet a dete beer Ee cca ta Eae eua 177 Recycling PRO QM AIN Dt 177 HP inkjet supplies recycling program eesseem emen 177 Es Energy ConsUtmlpllOn ore imer ER HERR Ru Era E Eae T ERR SAN Ea EEE riaa ei NR esse 177 Special handling of materials iioii iiini iaiaaeaia 177 Attention California users sssssssseseeeeneeem ne nennen nnne en eren nennen 177 NDL battery disposal 2 aee eere Reo iere ione sed eet Ld eiae hne RR Re ded 177 Taiwan battery statement eueesessis sisse esee ated iid nudae bande natae 178 Disposal of Waste Equipment by Users in Private Households in the European Um c XG E 178 Regulatory NONCES c aiik 179 Regulatory model identification number seem 179 FCC stalemiernf teret ette cha ee beer dite i iet cL DEED iE ee 179 Notice to us
58. volume e Set the default paper tray for PictBridge DPOF uPnP printing Enable faster browsing of photos Set the paper tray for printing from a Bluetooth device Restore the factory defaults Play a slideshow on the display Set your language and country region The language setting determines which language the HP Photosmart uses to show messages on the display The country region setting determines the default paper sizes and layouts for printing You can change these settings at any time by using the following procedures To set the language 1 Touch Setup on the display 2 Touch Preferences 3 Touch Set Language 4 Touch the language you want to select 4 NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 5 When prompted touch Yes to confirm your selection or touch No to choose another language Finish setting up the HP Photosmart 17 Chapter 4 To set the country region 1 Touch Setup on the display 2 Touch Preferences 3 Touch Set Country Region 4 Touch the country region you want to select 4 NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 5 When prompted touch Yes to confirm your selection or touch No to choose another country region em a 7 ET o t er o Adjust the volume The HP Photosmart provides three
59. when the HP Photosmart is off sse 109 Turn off the HP Photostnart iiir tette iaaii 109 Shop forink Supplies 5 5 rebote tio e es dah das seat ta dua sds a eue tce tea Mask oe tiu ftaae 111 Troubleshooting ulireigle Cieforej noRijo mee 113 Communication problems over a USB connection essssee 113 Information on ink cartridges and the print head sse 114 Information ON pap r irosen a aR a a 115 Clear paperjaMS adesa M 115 View the Readrie flle ii eicit eee eter aE a Ea 117 Hardware setup troubleshooting sseseeeeeenn emen emen nre 117 Software installation troubleshooting scene nm eem enne 121 Uninstall and reinstall the software sese eem 123 Network troubleshootlng 2 itii eee ctt i dte ndun re e ede eee Roo ERE ser x aiaia 125 Wired network setup troubleshooting sse emm nen 125 Wireless setup troubleshooting ae ersinnen entidad etn nnn tnde hin 128 Print quality troubleshooting 2 1o rear e retro pene Cei oido thao SE ena SV c oa BEI UR E eda ied 131 xis mirerlel sarorejo e Q 138 Memory card and front USB port troubleshooting eee 145 sire EE 150 Device HIcRre pcs 150 XOLRIcpnrsme e 152 Supported file types fo
60. you to print your document as a small booklet which you can fold and then staple together 76 For best results design your document to fit on a multiple of four pages such as an 8 12 or 16 page program for a child s school play or for a wedding To print a multiple page document as a booklet 1 o Load paper into the input tray The paper should be thick enough so that the images do not show through to the other side On the File menu in your software application click Print Make sure the HP Photosmart is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Paper saving options area select Manual from the Two sided printing drop down list Select the binding edge from the Booklet layout is list as appropriate for your language f your language reads left to right click Left edge binding If your language reads right to left click Right edge binding The Pages per sheet box is automatically set to two pages per sheet Print from your computer 8 Click OK and then click Print or OK in the Print dialog box The HP Photosmart begins printing A dialog box displays instructions on the screen when it is time to process the second side of your job Do not click Continue in the dialog box until you have reloaded the paper as in
61. 120 L labels load 63 specifications 175 landscape orientation 68 language set 17 legal paper load 58 specifications 175 letter paper load 58 specifications 175 link configuration 46 speed 41 load 10 x 15 cm photo paper 60 4 x 6 inch photo paper 60 A4 paper 58 envelopes 62 full size paper 58 greeting cards 63 index cards 61 iron on transfers 63 labels 63 legal paper 58 letter paper 58 transparencies 63 M MAC address 45 47 maintenance align printer 105 check ink levels 101 clean print head 106 replace ink cartridges 102 restore factory defaults 19 self test report 99 set FEMP mode 109 margins incorrect 143 text or graphic cut off 144 mDNS service name 45 media See paper Index Media Access Control MAC address 45 47 memory cards digital camera cannot read 146 e mail photos 90 error message 154 file unreadable 152 HP Photosmartcannot read 146 inaccessible 148 insert 91 photos missing 152 read or write error 148 save files to computer 91 share photos 90 slots 85 menus help 12 setup 12 missing ink cartridge 162 N network advanced settings 41 connection type 44 interface card 30 name 48 restore settings 40 security 34 status 44 upgrade 38 network configuration page 44 Oo OK button 10 order ink cartridges 111 ink supplies 111 out of paper 157 overheads print 79 P page order 78 paper choose 55 feed fails 138 incompatible types 57 jam 150 157 jams 64 115 120 lo
62. 3 Avoid paper aims riter rb Hee rrt RD i m E tr e EE EE 64 7 Print from your computer Print from a software application essseeesseene enn nemen nnnm nennen 65 Make the HP Photosmart the default printer 66 Contents 10 Change the print settings for the current job emen 66 INI c E 66 Set the paper type for printilig sio eoi Aaii i ea doine 67 View the print resolUtlOn iiec t reor en ri t ested cnaesssiceeed d rne re eek be ia aiii 67 Change the print speed or quality emen 68 Change the page orientatlon iani roce rite treten deinde hac te e Su ELE do du bee pn LUE Ce s 68 Scale the document size rete eer Re e ERR ER SERRE Ia E sentensstecdeadnactnes 69 Change the saturation brightness or color tone sssssssssessseeeeenneee 69 Preview your print jOD eerte rhetor ttti then tret idani iiaeiai isidib RR nnd 69 Change the default print settings iind ener net ice nene iep nete e nt ed nbl etn senses 70 Printing sje tenia 70 Create printing shortcuts aerei eiit ru rette ree tpi Edeka aux en PRO HERE EEEE tn 71 Delete printing Shortcuts ioci aw Pian avi Eos ER te Hades needa FR RE Do EG 71 Perform SpeClall PRIME JODS er 72 Print borderless Irmage iret et cone ei e a edet neti eie velo aded 72 Print a photo on photo paper sssssse eene nennen emen nennen nennen 73 Print c
63. 4 NOTE If you set your document to print on both sides of the page the Front to Back option is not available Your document will automatically print in the correct order 7 Click OK and then click Print or OK in the Print dialog box 4 NOTE When you are printing multiple copies each set is printed completely before the next set is printed Reverse an image for iron on transfers This feature reverses an image so you can use it for iron on transfers This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original To reverse an image for iron on transfers 1 On the File menu in your software application click Print 2 Make sure the HP Photosmart is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Features tab 5 Inthe Paper Type drop down list click More and then select HP Iron on Transfer from the list 6 Ifthe selected size is not what you want click an appropriate size in the Size list 7 Click the Advanced tab 8 Inthe Printer Features area select On from the Mirror Image drop down list 9 Click OK and then click Print or OK in the Print dialog box Bf NOTE To prevent jams manually feed the iron on transfer sheets into the input tray one sheet at a
64. 5 Ib Up to 20 25 n a Photo paper 236 gsm 4x6 inch 10 x 15 cm 145 Ib Up to 20 25 Up to 20 Photo paper 236 gsm Technical information 175 Chapter 14 continued Type Paper weight Input tray Output trayt Photo tray 8 5x 11 inch 216 x 279 n a Up to 20 10 n a mm Photo paper Maximum capacity T Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently Maximum capacity EA NOTE Fora complete list of supported media sizes see the printer driver Print specifications Upto 1200 x 1200 rendered dpi black when printing from a computer Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200 input dpi Print speeds vary according to the complexity of the document Panorame size printing Method drop on demand thermal inkjet Language PCL3 GUI Duty cycle Up to 3000 printed pages per month Print resolution To find out about the printer resolution see the printer software For more information see View the print resolution on page 67 Ink cartridge yield Visit www hp com pageyield for more information on estimated cartridge yields Acoustic information If you have Internet access you can get acoustic information from the HP Web site Go to www hp com support Environmental product stewardship program Hewlett Packard is committed to providing quality products in a
65. 6 transparencies 79 troubleshooting 138 vertical streaks 137 Web pages 81 print cartridges low ink 145 print head clean 106 failure 166 stalled 165 print head blocked 120 print quality 68 print settings brightness 69 color tone 69 layout 68 orientation 68 paper size 66 paper type 67 print quality 131 quality 68 reduce enlarge 69 resizing options 69 187 resolution 68 saturation 69 speed 68 printer found screen Windows 37 printer sharing Mac 26 Windows 26 printer align 105 Printing Shortcuts tab 70 problems error messages 150 print 138 Q quality print 68 R radio turn off 24 40 Readme file 117 recycle ink cartridges 177 red eye remove 93 regulatory notices China 177 declaration of conformity European Economic Area 183 declaration of conformity U S 183 Directive 2002 95 EC 177 FCC statement 179 gerauschemission 180 notice to users in Japan power cord 180 notice to users in Japan VCCI 180 notice to users in Korea 180 regulatory model identification number 179 wireless statements 180 reinstall software 123 removing ink from skin and clothing 108 replace ink cartridges 102 reports self test 99 resolution print 68 restore factory settings 19 restore network defaults 40 188 RJ 45 plug 28 51 rotate photos 94 router 28 S saturation change in print 69 save photos to computer 91 security Bluetooth 50 Bluetooth adapter 22 network WEP key 30 34 35 36 48 49 troub
66. A flashing light means the HP Photosmart is accessing the memory card Wait until the light remains solid Removing a memory card while it is being accessed might corrupt information on the card or damage the HP Photosmart and card The Attention light blinks when insert my memory card or storage device Cause The HP Photosmart has detected an error with the memory card Solution Remove and reinsert the memory card You might have inserted it incorrectly Turn the memory card so that the label side is up and the contacts are facing the HP Photosmart and then push the card forward into the appropriate slot until the Photo light turns on If the problem continues the memory card might be defective Cause You have inserted more than one memory card or you have an inserted a memory card and a storage device at the same time Solution f you have inserted more than one memory card remove one of the memory cards You can use only one memory card at a time If you have a memory card and a storage device connected remove either the memory card or the storage device You can use only one at a time The photos on the memory card or storage device do not transfer to my computer Cause The HP Photosmart Software is not installed Memory card and front USB port troubleshooting 147 Chapter 12 Solution Install the HP Photosmart Software that came with the HP Photosmart If it is installed restart your computer To install the
67. A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP Photosmart more paper jams are likely to occur 5 Close the top door 6 Close the ink cartridge door te c lt vo o Q S e LT 7 Turn on the HP Photosmart and then touch OK to continue the current job View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems You can access the Readme file by clicking Start pointing to Programs or All Programs pointing to HP pointing to Photosmart D7400 series and then clicking Readme You can access the Readme file by double clicking the icon located in the top level folder of the HP Photosmart software CD ROM Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP Photosmart Many issues are caused when the HP Photosmart is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer If you connected the HP Photosmart to your computer before the software installation screen prompts you to do so you must follow these steps Troubleshooting common setup issues 1 Disconnect the USB cable from the computer 2 Uninstall the software if you have already installed
68. Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab Printing shortcuts 71 Chapter 7 5 Inthe Printing Shortcuts list click the printing shortcut that you want to delete 6 Click Delete The printing shortcut is removed from the list f NOTE Only the shortcuts that you have created can be deleted The original HP shortcuts cannot be deleted Perform special print jobs In addition to supporting standard print jobs the HP Photosmart can perform special jobs such as printing borderless images iron on transfers and posters This section contains the following topics Print a borderless image e Print a photo on photo paper e Print custom CD DVD labels Print using Maximum dpi e Print on both sides of the page e Print a multiple page document as a booklet e Print multiple pages on a single sheet Print a multiple page document in reverse order Reverse an image for iron on transfers Print on transparencies e Print a group of addresses on labels or envelopes Print a poster Print a Web page Print a borderless image Borderless printing lets you print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch photo paper XX TIP Forthe best results use HP Premium Photo Papers or HP Premium Pl
69. EP key touch Done c Touch OK to confirm The HP Photosmart will attempt to connect to the network If a message says you entered an invalid WPA or WEP key check the key you wrote down for your new network follow the prompts to correct the key and then try again 7 When the HP Photosmart connects successfully to the network install the software on each computer that will use the device over the network To connect the HP Photosmart with SecureEasySetup Activate SecureEasySetup on your wireless router or access point Touch Setup on the display Touch Network 9o NE 4 NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 4 Touch Wireless Setup Wizard Follow the onscreen prompts on the display to complete the connection 6 When the HP Photosmart connects successfully to the network go to your computer to install the software on each computer that will use the network en NOTE Ifthe connection fails the wireless router or access point might have timed out after you activated SecureEasySetup Repeat the above task ensuring that you complete the steps on the control panel of the HP Photosmart immediately after pressing the button on the wireless router or access point Related topics Install the software for a network connection on page 36 32 Finish setting up the HP Photosmart Wireless ad hoc network setup Use this section if you w
70. Express menu appears with the most recent photo shown on the display 2 Touch View The View Photos screen appears 3 Touch lt or gt to scroll through the thumbnails of your photos 4 When the thumbnail of the photo you want to edit appears touch it 5 When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears 6 Touch Edit The Edit menu appears 7 Touch Rotate The Rotate screen appears 8 Touch the Rotate Right or Rotate Left icons at the lower right of the screen to flip the image 90 degrees clockwise or counterclockwise 9 When you are done rotating the image touch Done To preview your rotated photo A Touch the Back icon until you return to the Options menu then touch Print Preview Use the photo features To print your rotated photo A Touch the Back icon until you return to the View Photos screen then touch Print Adjust the brightness of your photos You can adjust the brightness of a photo so that it prints lighter or darker than the original photo you took with your digital camera NOTE The changes you make to the photo apply only to viewing and printing the photo The changes will not be saved on the memory card or storage device To adjust the brightness 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with
71. HP Photosmart D7400 series Windows Help Contents 1 HP Photosmart D7400 series Help chere oet reta octo EE cea Ya s ae N Edge vo 7 2 HP Photosmart overview The HP Photosmart at a glance inesse eiecit cei ite pae ne ue dan Fa ae a ee ad alae 9 Control panel feature Sissis preneo esaa eanan aAA eir EAA OOS 10 DISplay ICONS ranie ra a a a raia 11 Display sleep state DE 11 MGNUD0VEINVIOW c 12 Photosmart Express Menu ssssssseseeeeenene nennen enne nennen nenne enne nns 12 SETUP I 12 uec 13 Enter text using the visual keyboard ssssseeeeene enn enne 13 Use the HP Photosmart Software ssssssssseeeeeeenee enne enne enn en nennen 13 Find more informalfioh oc Foch d eer A ea tie LU dx e bot cu AE hu adve doe 15 Finish setting up the HP Photosmart NISSsis dime e E 17 Set your language and country region esses eem emen 17 Adj st the eo URN 18 Set the default paper tray for PictBridge DPOF uPnP printing 18 Enable faster browsing of PNOtOS 0 eee cece erences erent eee enne eene 18 Set the paper tray for printing from a Bluetooth device sss 19 Restore the factory defaults eese iecit de eiaa aiea 19 Play a slideshow on the display sssseeenenm emen
72. Look at the display on the HP Photosmart If the display is blank and the On button is not lit the HP Photosmart is turned off Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet Press the On button to turn on the HP Photosmart Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Check the connection from the HP Photosmart to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP Photosmart Make Troubleshooting 119 Chapter 12 sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP Photosmart off and then on again 4 Em c oO a gt fo z 2 Q Ifyou are connecting the HP Photosmart through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Check other printers or scanners You might need to disconnect older products from your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP Photosmart off and then on again f necessary remove th
73. Network configuration page definitions Change basic network settings from the control panel The HP Photosmart control panel enables you to set up and manage a wireless connection and to perform a variety of network management tasks This includes viewing the network settings restoring the network defaults turning the wireless radio on and off and changing the network settings This section contains the following topics Use the Wireless Setup Wizard View and print network settings Restore network defaults Turn the wireless radio on and off Print the wireless network test 2 5 2 o 0 e 5 ra Use the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to the HP Photosmart To run the Wireless Setup Wizard 1 Touch Setup on the display 2 Touch Network f NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Wireless Setup Wizard This runs the Wireless Setup Wizard Related topics Integrated wireless WLAN 802 11 network setup on page 29 Wireless ad hoc network setup on page 33 View and print network settings You can display a summary of the network settings on the HP Photosmart control panel or you can print a more detailed configuration page The network configuration page lists all ofthe important network settings such as t
74. P computer Prepare your computer for an ad hoc connection by creating a network profile Connect to a network a9 Chapter 4 To create a network profile 225 E NOTE The HP Photosmart comes configured with a network profile with hpsetup as the network name SSID However for security and privacy HP recommends you create a new network profile on your computer as described here 1 In the Control Panel double click Network Connections 2 Onthe Network Connections window right click the Wireless Network Connection If you see Enable on the pop up menu select it Otherwise if you see Disable on the menu the wireless connection is already enabled Right click the Wireless Network Connection icon and then click Properties Click the Wireless Networks tab Select the Use Windows to configure my wireless network settings check box Click Add and then do the following a In Network name SSID box type in a unique network name of your choice em a 7 ET 7 t a o Qe Aen f NOTE The network name is case sensitive so it is important to remember any uppercase capital and lowercase small letters b If there is a Network Authentication list select Open Otherwise go to the next step c In the Data encryption list select WEP Bf NOTE Itis possible to create a network that does not use a WEP key However HP recommends using a WEP key in order to secure your network d Make sur
75. Photosmart Cause The size of the document you are printing is larger than the paper loaded in the input tray Solution Make sure the layout of the document you are trying to print fits on a paper size supported by the HP Photosmart To preview the print layout 1 Load the correct paper size into the input tray 2 Preview your print job before sending it to the HP Photosmart 144 Troubleshooting 3 Check the graphics in the document to make sure that the current size fits within the printable area of the HP Photosmart 4 Cancel the print job if the graphics do not fit in the printable area of the page XX TIP Some software applications allow you to scale the document to fit the paper size currently selected Additionally you can scale the size of a document from the print Properties dialog box Cause The paper is loaded incorrectly Solution Ifthe paper is misfeeding it could cause parts of the document to cut off boy c lt vo ze a 5 LT Remove the stack of paper from the input tray and then reload the paper following the steps below For more information see Load paper on page 57 A blank page came out while printing Cause The document you are printing contains an additional blank page Solution Openthe documentfile in your software application and remove any extra pages or lines at the end of the document Cause The HP Photosmart picked up two shee
76. Plus Photo Paper If the problem persists use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page For more information see Information on paper on page 115 Cause You are printing on the wrong side of the paper Solution Load paper with the side you want to print on facing down For example if you are loading glossy photo paper load the paper with the glossy side down For more information see Load paper on page 57 Printouts have vertical streaks Cause The paper type is not suitable for the HP Photosmart Print quality troubleshooting 137 Chapter 12 4 Em c oO a gt fo z 2 Q Solution Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart Printouts are slanted or skewed Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure the paper is loaded correctly For more information see Load full size paper on page 58 Cause More than one type of paper is loaded in the input tray Solution Load only one type of paper at a time Cause The rear door might not be securely installed Solution Make sure the rear door is securely installed Paper is not picked up from the input tray Cause There is not enough paper in the input
77. Quit all applications running on your computer including any virus detection software 2 Insert the Windows CD that came with the HP Photosmart into the CD ROM drive on your computer and follow the onscreen instructions 3 Ifa dialog box about firewalls appears follow the instructions If you see firewall pop up messages you must always accept or allow the pop up messages 4 On the Connection Type screen select Through the network and then click Next The Searching screen appears as the Setup program searches for the HP Photosmart on the network 5 On the Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the HP Photosmart you want to connect 6 Follow the prompts to install the software When you have finished installing the software the HP Photosmart is ready for use 7 If you disabled any virus detection software on your computer make sure to enable it again 8 To test your network connection go to your computer and print a self test report to the HP Photosmart 2 2 o 0 z e E it Connect to additional computers on a network You can connect the HP Photosmart to more than one computer on a small network of computers If the HP Photosmart is already connected to a computer on a network for each additional computer you must install the HP Photosmart software During installation of a wireless connection
78. RUZLTREW Notice to users in Japan about power cord Rmt AWeNkERI KeEHEVREW Re dw RE HORM cH SR HE UA Gerauschemission 4 4 Q z Qo ge 5 3 3 v E Ger uschemission LpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products Wireless Exposure to radio frequency radiation Wireless Notice to users in Brazil Wireless Notice to users in Canada European Union Regulatory Notice Wireless Notice to users in Taiwan Wireless Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio ZN frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation 180 Technical information Wireless Notice to users in Brazil Aviso aos usuarios no Brasil Este equipamento opera em car ter secund rio
79. VD Tattoo labels A Place one sheet of CD DVD tattoo paper in the input tray with the print side down slide the CD DVD tattoo paper forward until it stops NOTE When you use CD DVD tattoo labels leave the tray extender closed Related topics Load 10 x 15 cm 4 x 6 inch photo paper on page 60 Change the print settings for the current job on page 66 Avoid paper jams To help avoid paper jams follow these guidelines e Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Donotcombine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray Use paper types that are recommended for the HP Photosmart For more information see Choose papers for printing on page 55 rc e t a Ss f xe 7 1 64 Load paper 7 Print from your computer The HP Photosmart can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers
80. ad 57 misfeed 157 out of 157 recommended sizes for printing 66 recommended types 55 size incorrect 158 specifications 175 tips 115 type incorrect 158 width incorrect 158 paper type 67 passkey Bluetooth 50 password Embedded Web Server 45 peer to peer network 33 phone numbers support 170 phone support 170 phone support period period for support 171 photo photosmart express menu 12 Photo browsing 18 photo paper load 60 specifications 175 photos add a frame 93 add color effect 93 adjust brightness 93 crop 93 e mail 90 flip horizontal 93 ink sprays 145 missing 152 print borderless 72 print on photo paper 73 remove red eye 93 rotate 94 send using HP Photosmart 90 share 90 zoom 93 poor fax printout quality 132 portrait orientation 68 posters 81 preview print job 69 print 2 or 4 pages on 1 78 addresses 80 blank printout 145 booklet 76 borderless fails 139 borderless photos 72 both sides of page 75 cancel job 82 CD DVD labels 74 correct order 78 distorted printout 134 envelopes 80 envelopes print incorrectly 139 faded 136 from computer 65 from software application 65 iron on transfers 79 labels 80 margins incorrect 143 144 meaningless characters 141 multiple pages on one sheet 78 nothing happens 141 on photo paper 73 posters 81 preview 69 print options 66 70 quality troubleshoot 132 135 137 reverse images 79 reversed page order 143 self test report 99 special print jobs 72 specifications 17
81. age 67 Cause The print head needs to be cleaned Solution Clean the print head and then print a self test report Check the color blocks in the report for any problems If the color blocks show print quality problems perform a printer alignment If the problem persists after cleaning and aligning contact HP support for help Go to 136 Troubleshooting www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Clean the print head on page 106 e Print a self test report on page 99 Align the printer on page 105 Printouts seem blurry or fuzzy toy Iz lt vo 2 Q 5 LT Cause The paper type is not suitable for the HP Photosmart Solution Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart Cause The Paper Type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the input tray For more information see Set the paper type for printing on page 67 Cause The Paper Type setting is incorrect Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium
82. age the HP Photosmart memory card or storage device This section contains the following topics View and select photos e Print your photos Create special projects from your photos e Share photos using HP Photosmart Software e Save photos to your computer e Edit photos using the control panel View and select photos You can view and select photos on your memory card or storage device before or while printing them To view and select photos 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display 86 Use the photo features 2 Load up to 10 x 15 cm 4 x 6 inch photo paper in the photo tray or full size photo paper in the main input tray 3 Touch View The View Photos screen appears 4 Touch 4 or gt to scroll through the thumbnails of your photos 5 When the thumbnail of the photo you want to view appears touch it 6 When the photo appears by itself on the display touch the image again The Photo Options screen appears 7 Touch Print Preview The Print Preview screen appears showing how your photo will look when printed If you want to select additional photos to view and print touch Add More and repeat steps 4 6 XX TIP A checkmark appears to indicate each photo that is selected You can change the number of copies
83. al recycled in a manner Ihat prolecis humor heat and ihe envionment For more intemation abont where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Evacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne la pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me facon que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s el cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektrogerten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produk oder dessen Verpackung gib an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Vera
84. alla varmistetaan my s et kierr tys tapahtuu tavallo joka suojelee ihmisten terveytt ja ymp rist Saat tarvittaessa lis tietoja j tteiden kierr iyspaikoista patkalisita viranomaisilta atey ici tai tuotteen j lleenmyyj lt An ppiwn axenotav ouexcudy amv Eupandixi Evoon To nap v aupoho orov eEon iaud om cuakeuacia rou uno eixv ci n ro npoi v aur Sev np na va nerael pall pe a oiiax anopplypara AvriGera ruv cac eivai va anopplyer nic xpnores ouoxtuic oz pra kaBoproytvr pov da ouMoris anoppi ruv yia mv avaKiKAwan xpnorou nexrpico kar n tkrpoviro skonNopo H wpro ouXoyr Kat avaKdxlwon ruv axpnonay auaxtu v Ba oupB hei om biampnon rv puaa n puv kar om Siaog luon n Ba avaKUKAWBody pe r rorov rp no Wore va npocrart rrai n uyela rav avBp nuiv Kat ro nepiBdAoy lia nepioobrepes n npogopite oyenk pe ro no pnopeire va anoppiyere nc XPNOTEG OUOKEU G yia aVAKUKhWON ENIKOIVUV OTE pt TIG KATA r nouc app itc apy c f pe To Kar ompa and ro onolo ayopdoare ro npoi v A hullad kanyagok kezel se a mag nh ztart sokban az Eur pai Uni ban Ez a szimb lum amely a term ken vagy annak csomagol s n van felt ntetve azt jelzi hogy a term k nem kezelhel egy tt az egy b h zlart si hullad kkal Az On feladata hogy a k sz l k hullad kanyagait eljuassa olyan Kel gy ji helyre amely az elektromos hullad kanyagok s az elekonikus berendez sek jrahasznos l s val foglalkozi
85. an 1 25 3E 88 32 8 5 TE EE MES TEE RS Stok MHAARCRZEDEHREE JH OF RRC AITEAS EA He MAW BRS Sat Zt RW B Ok 1 amp 1 3E 8158 88 MZ 8 HI REEL ERECTA OBS PHRATBRAR LEY BME St oS e CT HR 8575 HR ALB FR e HARARE MAER AREF RREME KRHA ARB IX PERERA SRRAYS BCT 4 Q z I2 ge 5 3 3 to E 182 Technical information Declaration of conformity European Economic Area The Declaration of Conformity in this document complies with ISO IEC 17050 1 and EN 17050 1 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community HP Photosmart D7400 series declaration of conformity DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC SDGOB 0711 rel 1 0 Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 USA declares that the product Product Name HP Photosmart D7400 Series CC247A B C D E F G Regulatory Model SDGOB 0711 Product Options ALL Radio Module RSVLD 0608 Power Adapter 0957 2230 conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 IEC 60825 1 Ed 1 2 2001 EN 60825 1 A2 A1 2002 LED GB4943 2001 CISPR 22 1997 A1 2000 A2 2002 EN55022 1998 A1 2000 A2 2003 Class B CISPR 24 1997 A1 2001 A2 2002 EN 55024 1998 A1 2001 A2 2003 Class B EN 301 489 1
86. anced tab Expand Document Options and then expand Printer Features 7 n the Poster Printing drop down list click either 2x2 4 sheets 3x3 9 sheets 4x4 16 sheets or 5x5 25 sheets This selection tells the HP Photosmart to enlarge your document so that it fits on 4 9 16 or 25 pages If your originals are of multiple pages each of those pages will be printed on 4 9 16 or 25 pages For example if you have a one page original and you select 3x3 you will get 9 pages if you select 3x3 for a two page original 18 pages will print 8 Click OK and then click Print or OK in the Print dialog box 9 Afterthe poster has printed trim the edges ofthe sheets and tape the sheets together mm Print a Web page You can print a Web page from your Web browser on the HP Photosmart Perform special print jobs 81 Chapter 7 To print a Web page 1 Make sure you have paper loaded in the main input tray 2 On the File menu in your Web browser click Print The Print dialog box appears 3 Make sure the HP Photosmart is the selected printer 4 If your Web browser supports it select the items on the Web page that you want to include in the printout For example in Internet Explorer click the Options tab to select options such as As laid out on screen Only the selected frame and Print all linked documents 5 Click Print or OK to print the Web page x TIP To print Web pages correctly you might need to set your print
87. ancement feature for individual photos on a per image basis To turn off automatic photo enhancement 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display 2 Touch View The View Photos screen appears 3 Touch 4 or gt to scroll through the thumbnails of your photos 4 When the thumbnail of the photo you want to edit appears touch it 5 When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears 6 Touch Edit The Edit menu appears 7 Touch Photo Fix The Photo Fix menu appears 8 To turn off automatic photo enhancement touch Off 98 Use the photo features 9 Print reports and forms The HP Photosmart enables you to print self test reports You can also print forms such as ruled papers and checklists This section contains the following topics Print a self test report Print forms Print a self test report If you are experiencing problems with printing print a self test report before you replace the ink cartridges This report provides useful information on several aspects of your device including your ink cartridges To print a self test report 1 2 3 4 Load letter A4 or legal unused plain white paper into the input tray Touch Setup on the display Touch Tools Touch Self Test
88. andling may apply For more information go to the following Web site www dtsc ca gov hazardouswaste perchlorate c amp 5 E p z 8 2 c lt oO o ud NDL battery disposal ND Batterij niet gt Dit HP Product bevat een lithium manganese dioxide weggooien maar x batterij Deze bevindt zich op de hoofdprintplaat Wanneer deze batterij leeg is moet deze volgens de geldende regels worden afgevoerd inleveren als KCA Environmental product stewardship program 177 Ds o ie z 2 e gt E D 3 fe E Chapter 14 178 Taiwan battery statement GL BEWE vU Please recycle waste batteries Disposal of Waste Equipment by Users in Private Households in the European Union Cesky Espa ol Italiano Dansk Nederlands Eesti a Latviski Magyar Lietuvi kai Polski Portugu s Svenska Slovenitina Sloven ina Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment al the me of disposal wil help Jo conserve nahira resources and ensure th
89. ant to connect the HP Photosmart to a wireless capable computer without using a wireless router or access point 2 2 o 0 s e E it NOTE An ad hoc connection is available if you do not have a wireless router or access point However it provides little flexibility a low level of network security and slower network performance than with a wireless router or access point In order to connect the HP Photosmart to your computer ad hoc you need to create an ad hoc network profile on your computer This includes choosing a network name SSID and WEP security optional but recommended for your ad hoc network To set up the HP Photosmart on a wireless ad hoc network you need to do the following First collect all of the required materials See this section What you need for an ad hoc network on page 33 Next prepare your computer by creating a network profile Create a network profile for a Windows XP computer on page 33 Create a network profile for other operating systems on page 35 Next run the Wireless Setup Wizard Connect to a wireless ad hoc network on page 35 Finally install the software What you need for an ad hoc network Install the software for a network connection on page 36 To connect the HP Photosmart to a wireless network you will need a Windows computer with a wireless network adapter Create a network profile for a Windows X
90. aph paper task checklists and music sheets on plain letter or A4 size paper To print forms from the control panel 1 Make sure you have paper loaded in the input tray 2 Touch Setup on the display 3 Touch Printable School Papers 4 Touch the form you want to print NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options v mb E oO o fe P 7 t E a g z 7 100 Print reports and forms 10 Maintain the HP Photosmart The HP Photosmart requires little maintenance You might need to replace align or clean your ink cartridges from time to time ensure that your printouts are always of the highest quality This section provides instructions for keeping the HP Photosmart in top working condition Perform these simple maintenance procedures as necessary This section contains the following topics e Check the estimated ink levels e Work with ink cartridges Clean the HP Photosmart Self maintenance sounds e Reduce energy consumption when the HP Photosmart is off Turn off the HP Photosmart Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges Ef NOTE The HP Photosmart can only detect the ink levels for genuine HP ink The ink le
91. ar click Start and then click Printers and Faxes or click Control Panel and then Printers Double click the Add Printer icon or click Add a printer Click Next and then select A Bluetooth Printer Follow the onscreen instructions to finish the installation Print as you would to any printer o gm Computer connection information 25 zi 7 Er o t o Chapter 4 To install and print using the Widcomm stack 1 Make sure that you have installed the HP Photosmart software on the computer NOTE The purpose of installing the software is to make sure the printer driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to the HP Photosmart install the USB connection first For more information see the Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen Click View devices in range mou to finish the installation 6 Print as you would to any printer Use printer sharing If your computer is on a network and another computer on the network has an HP Photosmart connected to it by a USB cable you can print to that printer using printer sharing Attac
92. arameters mDNS Some local and ad hoc networks do not use central DNS servers They use a DNS alternative called mDNS With mDNS your computer can find and use any HP Photosmart connected to your local area network It can also work with any other Ethernet enabled device that appears on the network 2 2 o 0 iS e 5 ra Wired 802 3 network settings The following table describes the 802 3 wired settings shown on the network configuration page Parameter Description Hardware The Media Access Control MAC address that identifies the HP Photosmart Address MAC This is a unique 12 digit identification number assigned to networking hardware for identification including routers switches and other such devices No two pieces of hardware have the same MAC address NOTE Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation IP Address This address uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutoIP You can also set up a static IP address though this is not recommended CAUTION Be careful when manually assigning an IP address An invalid IP address during installation will prevent your network components from seeing the HP Photosmart Subnet Mask A subnet is an IP address assigned by the installation softw
93. are You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card or storage device to your computer s hard drive for sharing photos online and printing from your computer Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP Photosmart or connect a storage device to the front USB port 90 Use the photo features To share photos from a memory card or storage device 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display View 2 Touch Share The Select Photos screen appears 3 Touch 4 or gt to scroll through the thumbnails of your photos 4 When the thumbnail of the photo you want to share appears touch it 5 When the photo appears by itself on the display touch the image again A checkmark appears to indicate that the photo is selected 6 Touch 4 or gt to continue scrolling through and selecting photos and then touch Done The Share Preview screen appears showing which photos you have selected 7 Touch Send If the HP Photosmart is network connected a list of available computers appears Select the computer you want to use to send the photos and then continue to the next step 8 When the Save to C
94. are to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP Photosmart IP address bits identify the network and subnet and which bits identify the device itself NOTE It is recommended that the HP Photosmart and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entrance to another network A node in this instance can be a computer or some other device NOTE The address of the default gateway is assigned by the installation software unless you have already set a manual ip address Connect to a network 45 Chapter 4 a a 7 ET o t Pag o 46 continued Parameter Configuration Source Description The protocol used to assign the IP address to the HP Photosmart AutolP The installation software automatically determines the configuration parameters DHCP The configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router e Manual The configuration parameters are set manually such as a static IP address e Not Specified The mode used when the HP Photosmart is initializing DNS server The IP address of the domain name service DNS for the network When you use the web or send an e mail message you use a domain name to do it For example
95. at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance It has been designed to reduce total energy consumption both during operation and when the device is not active Specific information on power consumption may be found in the printed documentation that came with the HP Photosmart Special handling of materials This HP product contains a lithium manganese dioxide battery located on the main printed circuit assembly that may require special handling at end of life Attention California users The battery supplied with this product may contain perchlorate material Special h
96. at another user is accessing the memory card or storage device over the network Other users who try to use the same memory device might see a read write error message The memory device might not appear as expected in a list of shared network drives In addition if the HP Photosmart is connected to your computer by a USB cable the computer might be accessing the memory card or storage device making it inaccessible to the HP Photosmart Solution Wait until the other user has finished using the memory card or storage device 148 Troubleshooting Photos in a connected digital camera with PictBridge do not print Cause The digital camera is not in PictBridge mode Solution If the camera supports PictBridge make sure the camera is set to PictBridge mode See the user guide that came with the camera for instructions on how to do this Cause The images are not in a supported format Solution Make sure the digital camera is saving photos in a file format that the PictBridge transfer feature supports exif JPEG JPEG and DPOF te c lt vo 2 Q S o Cause You did not select any photos on the camera for printing Solution Before you connect the digital camera to the front USB port on the HP Photosmart select some photos on the camera for printing 4 NOTE Some digital cameras do not allow you to select photos until after you have established a PictBridge connection If this is the case
97. bleshooting 133 Chapter 12 Solution Some software applications offer custom fonts that have jagged edges when enlarged or printed Also if you want to print bitmapped text it might have jagged edges when enlarged or printed Use TrueType or OpenType fonts to ensure that the HP Photosmart is able to print smooth fonts When selecting a font look for the TrueType or OpenType icon The printout has a horizontal band of distortion near the bottom of the page Cause Your image has light blue gray or brown hues that print near the bottom of the page x e c z o Jj gt fe E co Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper If the problem persists use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page For more information see Information on paper on page 115 Colors run into each other on the printout Cause The print quality setting is set too high for the type of paper loaded in the HP Photosmart Solution Check the quality setting Use a lower quality setting to decrease the amount of in
98. choose your country region and then click Contact HP for information on calling for technical support Ink cartridge problem Cause The indicated ink cartridge s are missing or are damaged Solution Replace the indicated ink cartridge s immediately so that you can resume printing If there are no ink cartridges missing from the HP Photosmart the ink cartridge contacts might need to be cleaned If there are no ink cartridges missing from the HP Photosmart and you still receive this message after cleaning the ink cartridge contacts you might have a damaged 162 Troubleshooting ink cartridge Check to see if your ink cartridge is still under warranty and the end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new ink cartridge Ifthe end of warranty date has not been reached contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Replace the ink cartridges on page 102 Clean the ink cartridge contacts on page 107 Ink cartridge warranty information on page 169 Shop for ink supplies on page 111 toy c lt vo D a S o LT Ink cartridge s are empty Cause The indicated ink cartridge s are out of ink Solution Replace the indicated ink cartridge s with new ink cartridge s For m
99. connect your digital camera to the front USB port turn on the camera and change it to PictBridge mode and then use the camera to select the photos you want to print The file name appears as meaningless text Cause The HP Photosmart does not support Unicode This is a limitation of the Common Internet File System CIFS server The CIFS server is included in all network connected HP Photosmart devices It provides network drive letter access to the memory card or storage device in the HP Photosmart This lets you read write files on the network from the memory card or storage device in the HP Photosmart The CIFS server appears on your computer as a network drive In addition to reading writing files from your memory card or storage device you can also create folders and store other information Solution f a file name was created with Unicode by another application it will display as arbitrary characters Other users on the network can access my memory card or storage device Cause The Common Internet File System CIFS server in the HP Photosmart does not support authentication This is a limitation of the CIFS server The CIFS server is included in all network connected HP Photosmart devices It provides network drive letter access to the memory card or storage device in the HP Photosmart This lets you read write files on the network from the memory card or storage device in the HP Photosmart The CIFS server appears on your
100. cs Print a self test report on page 99 Work with ink cartridges To ensure the best print quality from the HP Photosmart you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the ink cartridges This section contains the following topics y mi Ei S mj zi er Oo es U U S nw E v a Replace the ink cartridges Align the printer Clean the print head Clean the ink cartridge contacts Remove ink from your skin and clothing Replace the ink cartridges Follow these instructions when you need to replace ink cartridges 4 NOTE If you are installing ink cartridges in the HP Photosmart for the first time be sure to use only the ink cartridges that came with the device The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first time setup If you do not already have replacement ink cartridges for the HP Photosmart to order cartridges go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page 102 Maintain the HP Photosmart To replace the ink cartridges Make sure the HP Photosmart is turned on Open the ink cartridge door by lifting from the front center of the device until the door locks into place 1 2 Squeeze the bottom of the
101. ct My memory card no longer works in my digital camera Cause You formatted the card on a Windows XP computer By default Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT12 format and cannot recognize a FAT32 formatted card E E c oO a gt fo z 2 Solution Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format The HP Photosmart does not read the memory card or storage device Cause The card is inserted backwards or upside down Solution Turn the memory card so that the label side is up and the contacts are facing the HP Photosmart and then push the card forward into the appropriate slot until the Photo light turns on If the memory card is not inserted properly the HP Photosmart will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Cause The memory card or storage device is not fully inserted Solution Make sure you fully insert the memory card into the appropriate slot on the HP Photosmart Or if you are using a storage device such as a keychain drive make sure you fully insert the storage device into the front USB port If the memory card or storage dev
102. ded in the photo tray Solution Do not overload the photo tray make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper width guide Cause Two or more pieces of paper might be stuck together Solution Remove the paper from the photo tray and shuffle the paper so it does not stick together Reload the paper into the photo tray and try printing again Cause The photo paper might be curled Solution If the photo paper is curled place the paper in a plastic bag and gently bend itthe opposite direction of the curl until the paper lies flat If the problem persists use photo paper that is not curled Cause You might be using the printer in an extremely high or low humidity environment Solution Load one sheet of photo paper at a time Photo tray cannot engage Cause The photo tray might not be pushed all the way in Solution Liftthe outputtray then push the photo tray all the way in Push the output tray all the way down Errors 151 toy Iz vo 2 Q 5 o LT 4 Em c oO a gt fo z E Q Chapter 12 Photo tray cannot disengage Cause The output tray might not be lowered all the way Solution Push the output tray all the way down File messages 152 The following is a list of file related error messages Error reading or writing the file Unreadable files NN files could not be read Photos no
103. devices on the network On small networks this could be a router DNS DNS SD Domain Name Service When you use the Web or send an e mail message you use a domain name to do it For example the URL http Awww hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another See DNS The SD portion stands for Service Discovery This is part of a protocol developed by Apple that enables automatic discovery of computers devices and services on IP networks DSL Digital Subscriber Line A high speed connection to the Internet Finish setting up the HP Photosmart continued Ethernet The most common local network technology that connects computers using copper cabling Ethernet cable The cable used to connect network elements in a wired network The CAT 5 Ethernet cable is also known as a straight through cable When using an Ethernet cable the network elements must be attached to a router An Ethernet cable uses an RJ 45 connector EWS Embedded Web Server A browser based utility that provides a simple way to manage the HP Photosmart You can monitor status configure HP Photosmart networking parameters or access HP Photosmart features Gateway A computer or other device such as a router that serves as an entrance to the Internet or another network HEX Hexadecimal The base 16 numbering sys
104. e HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display Touch View The View Photos screen appears Touch lt or gt to scroll through the thumbnails of your photos When the thumbnail of the photo you want to edit appears touch it When the selected photo appears by itself on the display touch the image or touch Options The Options menu appears Touch Edit The Edit menu appears Touch Add Frame The Select Creative Frame screen appears Touch lt or gt to scroll through the frames until you find the one you want and then touch the frame The selected frame is applied to the photo and shown by itself on the display To preview your edited photo A Touch the Back icon until you return to the Options menu then touch Print Preview To print your edited photo A Touch the Back icon until you return to the View Photos screen then touch Print Apply special color effects to your photos 96 You can apply special color effects to a photo so that it prints with a sepia hand tinted or black and white finish 4 NOTE The changes you make to the photo apply only to viewing and printing the photo The changes will not be saved on the memory card or storage device To change the color effects qi Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB
105. e network configuration page Parameter Device Address Description The hardware address of the Bluetooth device Device Name Passkey The device name assigned to the printer which can identify it on a Bluetooth device A value that the user must enter in order to print via Bluetooth Visibility Shows whether or not the HP Photosmart is visible to Bluetooth devices that are within range Visible to all Any Bluetooth device within range can print to the HP Photosmart e Not visible Only Bluetooth devices that have stored the device address of the HP Photosmart can print to it Security Network glossary 50 access point The level of security set for an HP Photosmart connected by Bluetooth Low The HP Photosmart does not require a passkey Any Bluetooth device within range can print to it e High The HP Photosmart requires a passkey from the Bluetooth device before allowing the device to send a print job A network router that has wireless capability ASCII American Standard Code for Information Interchange The standard for numbers used by computers to represent all the uppercase and lowercase Latin letters numbers punctuation etc AutolP A feature of the installation software which determines the configuration parameters of devices on the network DHCP Dynamic Host Configuration Protocol A server on the network that supplies configuration parameters to
106. e software To reinstall the software insert the HP Photosmart CD ROM into your computer s CD ROM drive and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart After the software is installed connect the HP Photosmart to your computer Press the On button to turn the HP Photosmart on After connecting and turning on the HP Photosmart you might have to wait several minutes for all of the Plug and Play events to complete Follow the onscreen instructions To uninstall from a Windows computer method 2 NOTE Use this method if Uninstall is not available in the Windows Start menu Software installation troubleshooting 129 E Em c oO a gt fo z E Chapter 12 124 On the Windows taskbar click Start Settings Control Panel or just Control Panel Double click Add Remove Programs or click Uninstall a program Select HP Photosmart Printer Driver Software and then click Change Remove Follow the onscreen instructions Disconnect the HP Photosmart from your computer Restart your computer NOTE It is important that you disconnect the HP Photosmart before restarting your computer Do not connect the HP Photosmart to your computer until after you have reinstalled the software Insert the HP Photosmart CD ROM into your computer s CD ROM drive and then start the Setup program Follow the onscreen instructions
107. e software you installed with the HP Photosmart and then install it again For more information see Uninstall and reinstall the software on page 123 Find more information on page 15 Information on ink cartridges and the print head The following tips help maintain HP ink cartridges and ensure consistent print quality Install the ink cartridge on or before the install by date which is printed on the ink cartridge package Keep all ink cartridges in the original sealed packages until they are needed Turn off the HP Photosmart by pressing the On button located on the device Do not turn off the device by turning off a power strip or unplugging the power cord from the HP Photosmart If you improperly turn off the HP Photosmart the print head assembly might not return to the correct position Store ink cartridges at room temperature 15 6 26 6 C or 60 78 F HP recommends that you do not remove the ink cartridges from the HP Photosmart until you have replacement cartridges available to install If you are transporting the HP Photosmart make sure you turn off the device by pressing the On button to power it down properly Also make sure you leave the ink cartridges installed Doing these actions will prevent ink leaking from the print head assembly 114 Troubleshooting Clean the print head when you notice a significant decrease in print quality Do not clean the print head unnecessarily This wastes ink a
108. e that the check box is not selected next to The key is provided for me automatically If it is selected click the check box to clear it e In the Network key box type a WEP key that has exactly 5 or exactly 13 alphanumeric ASCII characters For example if you enter 5 characters you might enter ABCDE or 12345 Or if you enter 13 characters you might enter ABCDEF1234567 12345 and ABCDE are examples only Select a combination of your choosing Alternatively you can use HEX hexadecimal characters for the WEP key A HEX WEP key must be 10 characters for 40 bit encryption or 26 characters for 128 bit encryption f Inthe Confirm network key box type the same WEP key you typed in the previous step g Write down the WEP key exactly as you typed it including uppercase and lowercase letters NOTE You must remember the exact uppercase capital and lowercase small letters If you enter your WEP key incorrectly on the HP Photosmart the wireless connection will fail h Select the check box for This is a computer to computer ad hoc network wireless access points are not used i Click OK to close the Wireless network properties window and then click OK again j Click OK again to close the Wireless Network Properties Connection window 34 Finish setting up the HP Photosmart Related topics e Network glossary on page 50 Connect to a wireless ad hoc network on page 35 Create a network profile for
109. ea 183 c amp 5 E 5 8 2 Z lt oO o ud Chapter 14 4 1 z i ge 5 3 3 to T E 184 Technical information Index Symbols Numerics 10 x 15 cm photo paper load 60 specifications 175 2 pages on 1 print 78 4 pages on 1 print 78 4 x 6 inch 10 x 15 cm borderless photos print 72 4 x 6 inch photo paper load 60 802 11 wireless configuration page 47 802 3 wired configuration page 45 A A4 paper load 58 access point connection 29 access point HW address 49 ad hoc network 33 addresses print 80 admin password 45 advanced network settings 41 after the support period 171 align printer 105 authentication type 49 B base station See access point connection blocked print head 120 Bluetooth accessibility 22 connect to the HP Photosmart 21 passkey authentication 22 print from a computer 24 radio turn off 24 security settings 22 Bluetooth configuration page 50 booklet printing 76 borderless photos print 72 brightness change in print 69 Browsing photos 18 buttons control panel 10 C cancel button 10 print job 82 cartridges See ink cartridges CAT 5 Ethernet cable 28 channel wireless communication 48 choose paper 55 clean ink cartridge contacts 107 print head 106 color dull 136 smeared 134 color graphics display 10 color tone change in print 69 communication mode 48 communication problems test failed 158 two way communication
110. eadme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file www hp com support If you have Internet access you can get help and support from the HP Web site This Web site offers technical support drivers supplies and ordering information Find more information 15 c amp E 2 amp o fo E 5 i Chapter 3 EH El Qa 3 A oO 5 e E 3 E 16 Find more information 4 Finish setting up the HP Photosmart After you have completed the steps in your Setup Guide refer to this section to help you finish setting up the HP Photosmart This section contains important setup related information for your device including information on setting preferences This section contains the following topics e Set your preferences e Computer connection information e Connect to a network 2 2 o 0 i e 5 it Set your preferences You can change the settings on the HP Photosmart so that it behaves according to your preference For example you can set general device preferences such as the language used to display messages You can also restore the device settings to what they were when you purchased your device This will erase any new defaults you have set This section contains the following topics e Set your language and country region e Adjust the
111. ed the proper paper size setting for your project Make sure that you have loaded the correct paper size in the input tray Cause The paper guides are not positioned correctly Solution Remove the stack of paper from the input tray reload the paper and then slide the paper width guide inward until it stops at the edge of the paper For more information see Load paper on page 57 Cause A stack of envelopes is loaded incorrectly Print troubleshooting 143 Chapter 12 Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and on the left NOTE To avoid paper jams tuck the flaps inside the envelopes x e c z o N gt e E E co For more information see Load envelopes on page 62 Text or graphics are cut off at the edge of the page Cause The margins are not set correctly in your software application Solution To check your margin settings 1 Preview your print job before sending it to the HP Photosmart 2 Check the margins The HP Photosmart uses the margins you have set in your software application as long as they are greater than the minimum margins the HP Photosmart supports 3 Cancel the print job if the margins are not satisfactory and then adjust the margins in your software application Make sure the margin settings for the document do not exceed the printable area of the HP
112. elf test report on page 99 HP support by phone For a list of support phone numbers see the printed documentation that came with the device 170 HP warranty and support This section contains the following topics Phone support period Placing a call After the phone support period Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP Photosmart Be prepared to provide the following information Model number located on the label on the front of the HP Photosmart Serial number located on the back or bottom of the HP Photosmart Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm HP Photosmart was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the s
113. ems perform a printer alignment If the problem persists after cleaning and aligning contact HP support for help Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Clean the print head on page 106 Print a self test report on page 99 Align the printer on page 105 Cause The paper is too close to the print head Solution If the paper is too close to the print head during printing the ink might be smeared This can happen if the paper is raised wrinkled or very thick such as a mailing envelope Make sure the paper lays flat in the input tray and is not wrinkled Ink is not filling the text or graphics completely Cause The Paper Type setting is incorrect 132 Troubleshooting Solution Change the paper type setting to match the type of paper loaded in the input tray For more information see Set the paper type for printing on page 67 Cause The print quality setting on the HP Photosmart is set too low Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper 2 c lt vo 2 Q S o LT If the problem persis
114. eplace the indicated ink cartridge s HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time NOTE HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty If you believe you purchased genuine HP ink cartridge s go to 164 Troubleshooting www hp com go anticounterfeit For more information see Replace the ink cartridges on page 102 Original HP ink depleted Cause The original HP ink in the indicated ink cartridge s has been depleted Solution Replace the indicated ink cartridge s or touch OK to continue HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time 2 c lt vo ub a 5 LT Bf NOTE HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty For more information see Replace the ink cartridges on page 102 Print head assembly is stalled Cause The print head assembly is blocked Solution Remo
115. ered or bottled water tap water might contain contaminants that can damage the ink cartridges A CAUTION Do notuse platen cleaners or alcohol to clean the ink cartridge contacts These can damage the ink cartridge or the HP Photosmart To clean the ink cartridge contacts 1 Make sure the HP Photosmart is turned on 2 Liftthe ink cartridge door 3 Squeeze the bottom of the latch below the ink cartridge you want to clean and then lift the latch f NOTE Do notremove multiple ink cartridges at the same time Remove and clean each ink cartridge one at a time Do not leave an ink cartridge outside the HP Photosmart for more than 30 minutes 4 Inspect the ink cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it E D 2 e a a x v T S 8 f NOTE Hold the ink cartridge by its handle Do not touch the copper colored contacts with your hands or anything other than a foam rubber swab or lint free cloth Work with ink cartridges 107 Chapter 10 6 Clean only the copper colored contacts 1 Copper colored contacts 7 Placethe ink cartridge back into the empty slot and press down on the gray latch until it clicks into place 8 Repeat if necessary for the other ink cartridges 9 Gently close the ink cartridge door Remove ink from your skin and clot
116. erference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulatory notices c amp 5 E E 8 2 Z lt oO o ud 179 Chapter 14 Notice to users in Korea ACSA erui BS 7I7l ol 717E gie Sez MAT Ye 538 HE 772A FAANSUME SE LE x 93o1A1 ASE QLBLICt VCCI Class B compliance statement for users in Japan CORB PRUBRESERBES AEM MBBSA VCC DRBCBI lt C 727 BRRKMRECT CORB RERRCRATOCCSZANELTUNETA Z OREN PVAPTLEV AY RBI CBAC na t ZERRA CEPHWET BX RU SEA BCE TIEL URW
117. ers IN KOrea ceni eni Ie retine o DURS EE Ye RE Pee Se DIE RE ERE ER RH EE Men 180 VCCI Class B compliance statement for users in Japan see 180 Notice to users in Japan about power cord ssssse emen 180 Ger uschemission sss Regulatory wireless statements Wireless Exposure to radio frequency radiation eese 180 Wireless Notice to users in Brazil 181 Wireless Notice to users in Canada sseseee emm emen 181 European Union Regulatory Notice ssses eem nennen 182 Wireless Notice to users in Taiwan sssee emm emen 182 Declaration of conformity European Economic Area sessseeemm 183 HP Photosmart D7400 series declaration of conformity sene 183 Index oe te p SE HR RAS Di mm POM MEMMIUS 185 Contents 1 HP Photosmart D7400 series Help For information about the HP Photosmart see HP Photosmart overview on page 9 Find more information on page 15 Finish setting up the HP Photosmart on page 17 How do I on page 53 Load paper on page 55 Print from your computer on page 65 Use the photo features on page 85 Print reports and forms on page 99 Maintain the HP Photosmart on page 101 Shop for ink supplies on page 111 HP warranty and support on page 169 Technical information on page 175
118. erwerking van uw afgedankie apparotvur dragt bif tof her sparen van natuurlijks bronnen en 16 bet hergebruik van materiaal op een wijze die de volksgezondheid en bet milieu beschermt Voor meer Infoumatie over yigarv uw algedanise apparatuur kunt inleveren voor recycling kunt u confact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u hel product ebt aangesc Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektr ja elektroonikaseadmete Uillseerimisioia Uiseeriovate seadmete eraldi kogumine ja Failemine aitab s sks loodusvarasid ning tagada ef killemine toimub Inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate uliliseeritava seadme k itlemiseks viia saote k sida kohalikust omavalitsusest olmej tmete utiliseerimispunktist v i kauplusest kust te seadme ostsite H vitett vien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva merkint osoittaa ett tuotetta ei saa h viti talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit et h vitett v laite toimitetaan s hk ja elektroniikkalaiteromun ker yspisteeseen H vilett vien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja N in toimim
119. es or envelopes that have clasps or windows NOTE For specific details on how to format text for printing on envelopes consult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 Pull out the main input tray to load envelopes 2 Remove all paper from the main input tray 3 Insert one or more envelopes into the far right side of the main input tray with the envelope flaps on the left and facing up Slide the stack of envelopes forward until it stops rc e t a E f xe 7 my 62 Load paper 4 Slide the paper width guide inward against the stack of envelopes until it stops Do not overload the main input tray make sure the stack of envelopes fits within the main input tray and is not higher than the top of the paper width guide 5 Push the main input tray back into the HP Photosmart 6 Pull the output tray extender towards you as far as it will go Load other types of paper The following types of paper are designed for special projects Create your project in the HP Photosmart Software or another application set the paper type and size and then print HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film A Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the input tray first 4 NOTE For best results se
120. few seconds and then remain lit Card is not fully inserted Cause The card is not fully inserted Solution Make sure you fully insert the memory card into the appropriate slot on the HP Photosmart If the memory card is not inserted properly the HP Photosmart will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a few seconds and then remain lit Card is damaged Cause You formatted the card on a Windows XP computer By default Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT12 format and cannot recognize a FAT32 formatted card Solution Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format Cause The file system is corrupted Solution Check the display for an error message telling you that the images on the memory card are corrupted If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost Paper messages The fo
121. fore sending it to the HP Photosmart This helps to prevent wasting paper and ink on projects that do not print as expected To preview your print job 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer Change the print settings for the current job 69 Chapter 7 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the print settings appropriate for your project on each of the tabs in the dialog box 6 Click the Features tab 7 Select the Show Preview Before Printing check box 8 Click OK and then click Print or OK in the Print dialog box Your print job displays in the preview window 9 Inthe HP preview window do one of the following To print click Start Printing To cancel click Cancel Printing Change the default print settings If there are settings that you frequently use for printing you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application To change the default print settings 1 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Settings 2 Make changes to the print settings and click OK Printing shortc
122. g diagram and related table provide a quick reference to the HP Photosmart control panel features oe fe lt fo lt Label Name and Description 1 Display View menus photos and messages The touch screen display can be adjusted to different positions This enables the user to change the display angle to accommodate various device placements and lighting conditions 2 Print Photos Depending on whether you access your photos from the View Print or Create menu the Print Photos button will display the Print Preview screen or it will print any selected photo s If no photos are selected a prompt appears asking if you want to print all the photos on your card or storage device 3 Wireless light Indicates that the 802 11 b and g wireless radio is turned on 4 Attention light Indicates that a problem occurred See the display for more information 5 Cancel Stops the current operation exits a menu or exits settings 10 HP Photosmart overview continued Label Name and Description Red Eye Removal Turns the Red Eye Removal feature On or Off By default this feature is turned off When the feature is turned on the HP Photosmart automatically corrects red eye coloring in the photo currently shown on the display Display icons Icon The following icons can appear at the bottom of the display to provide important information about the HP Photosmart Purpose Shows the in
123. ggested paper size settings CD DVD tattoo paper 5x 7 in Copier multi purpose or Letter or A4 plain papers Envelopes Appropriate listed envelope size Greeting card papers Letter or A4 Index cards Appropriate listed card size if listed sizes are not appropriate you can specify a custom paper size Inkjet papers Letter or A4 Iron on T shirt transfers Letter or A4 Labels Letter or A4 Legal Legal Letterhead Letter or A4 Panorama photo paper Appropriate listed panorama size if listed sizes are not appropriate you can specify a custom paper size Photo papers 10 x 15 cm with or without tab 4 x 6 in with or without tab letter A4 or appropriate listed size Transparency films Letter or A4 Custom size papers Custom paper size Set the paper type for printing If you print on special papers such as photo paper transparency film envelopes or labels or if you experience poor print quality you can set the paper type manually To set the paper type for printing 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Basic Options area click the appropriate paper type from the Paper T
124. h an HP bt450 to the front USB port of the HP Photosmart Click the My Bluetooth Places icon on the desktop or in the taskbar Once the available printers are discovered double click the name of HP Photosmart The computer directly connected to the HP Photosmart acts as the host for the printer and has full software functionality The other computer which is referred to as a client has access only to the print features You must perform other functions from the host computer or from the control panel on the HP Photosmart To enable printer sharing on a Windows computer A Refer to the user guide that came with your computer or see the Windows onscreen Help Connect to a network This section describes how to connect the HP Photosmart to a network and how to view and manage network settings If you want to Connect to a wired Ethernet network See this section Wired network setup on page 27 Connect to a wireless network with a wireless router infrastructure Integrated wireless WLAN 802 11 network setup on page 29 Connect directly to a wireless capable computer without a wireless router ad hoc Wireless ad hoc network setup on page 33 Install the HP Photosmart software for use in a networked environment Install the software for a network connection on page 36 26 Finish setting up the HP Photosmart continued If you want to Add connections to more computers on t
125. h sizes for printing or copying photos from the HP Photosmart Load paper 55 Load paper rc t a E fb xe 7 my Chapter 6 HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is a sturdy glossy photo paper that features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inch and 10 x 15 cm 4 x 6 inch with or without tabs for printing or copying photos from the HP Photosmart HP Advanced Photo Paper is marked on the nonprinting corners with the following symbol gt HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film make your color presentations vivid and even more impressive This film is easy to use and handle and dries quickly without smudging HP Premium Inkjet Paper HP Premium Inkjet Paper is the ultimate coated paper for high resolution usage A smooth matte finish makes it ideal for your highest quality documents HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers HP All in One Paper or
126. he network See this section Connect to additional computers on a network on page 37 Change the HP Photosmart from a USB connection to a network connection NOTE Use the instructions in this section if you first installed the HP Photosmart with a USB connection and you now want to change to either a wireless or Ethernet network connection Change the HP Photosmart from a USB connection to a network connection on page 38 View or change the network settings 2 2 o 0 e 5 ra Manage your network settings on page 38 Find troubleshooting information Network troubleshooting on page 125 EA NOTE You can connect the HP Photosmart to either a wireless or wired network but not both at the same time Wired network setup This section describes how to connect the HP Photosmart to a router switch or hub using an Ethernet cable and how to install the HP Photosmart software for a network connection This is known as a wired or Ethernet network To set up the HP Photosmart on a wired network you need to do the following First collect all of the required materials See this section What you need for a wired network on page 28 Next connect to a wired network Connect the HP Photosmart to the network on page 28 Finally install the software Install the software for a network connection on page 36 Connect to
127. he IP address link speed DNS and mDNS To view and print the network settings 1 Touch Setup on the display 2 Touch Network Bf NOTE Ifthe menu option you want is not visible on the screen touch A or Y to scroll through all the menu options Connect to a network 39 T a 7 Er o t og o Chapter 4 3 Touch View Network Settings 4 Do one of the following To display wired network settings touch Display Wired Summary To display wireless network settings touch Display Wireless Summary To print the network configuration page touch Print Network Configuration Page Related topics Network configuration page definitions on page 44 Restore network defaults You can reset the network settings to what they were when you purchased the HP Photosmart A CAUTION This will erase all wireless setup information that you have entered In order to restore this information you will need to run the Wireless Setup Wizard again To restore network defaults 1 Touch Setup on the display 2 Touch Network NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Restore Network Defaults 4 Touch Yes or No Turn the wireless radio on and off The wireless radio is off by default In order to stay connected to a wireless network the radio must stay on When the radio is on the blue light on the front of the HP Pho
128. he Printers and Faxes control panel 82 Print from your computer 3 Double click the HP Photosmart icon XX TIP You can also double click the printer icon in the Windows taskbar 4 Select the print job you want to cancel 5 On the Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print job to be cancelled To stop a print job from the computer Windows Vista users 1 On the Windows taskbar click Start and then click Control Panel 2 Click Printers 3 Double click the HP Photosmart icon XX TIP You can also double click the printer icon in the Windows taskbar Select the print job you want to cancel On the Document menu click Cancel Printing or Cancel or press the Delete key on your keyboard It can take a few moments for the print job to be cancelled a Stop a print job 83 Chapter 7 84 Print from your computer Use the photo features The HP Photosmart is equipped with memory card slots and a front USB port that enable you to print or edit photos from a memory card or storage device such as a keychain drive portable hard drive or a digital camera in storage mode without uploading your photos to a computer first Additionally if the HP Photosmart is network connected or connected to a computer with a USB cable you can also transfer your photos to the computer to print edit or share The HP Photosmart
129. he USB cable is securely connected to the HP Photosmart and the computer as shown below Errors 159 Chapter 12 For more information see Communication problems over a USB connection on page 113 Improper shutdown Cause The last time the HP Photosmart was used it was not turned off properly If the HP Photosmart is turned off by turning off the switch on a power strip or by using a wall switch the device can be damaged Solution Press the On button located on the control panel of the HP Photosmart to turn the device on and off 4 Em c oO v gt fo z E Two way communication lost Cause The HP Photosmart is turned off Solution Look at the display on the HP Photosmart If the display is blank and the On button is not lit the HP Photosmart is turned off Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet Press the On button to turn on the HP Photosmart Cause The HP Photosmart is not connected to the computer Solution If the HP Photosmart is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP Photosmart and the computer as shown below For more information see Communication problems over a USB connection on page 113 160 Troubleshooting Ink cartridge messages The following is a list of ink cartridge error messages
130. hing Follow these instructions to remove ink from your skin and clothing Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia A CAUTION Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Clean the HP Photosmart Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP Photosmart does not require cleaning Keep fluids away from the control panel and the interior of the HP Photosmart J 5 D Ej D lt v U gt e D 3 D a A CAUTION To avoid damage to the exterior of the HP Photosmart do not use alcohol or alcohol based cleaning products XX TIP You can purchase an HP Cleaning Kit for Inkjet Printers and All in Ones Q6260A that provides everything needed to safely clean your HP device For more information go to www hp com buy supplies 108 Maintain the HP Photosmart Self maintenance sounds The HP Photosmart will make mechanical noises at various times to perform periodic maintenance functions such as replenishing the ink levels in the print head assembly or cleaning the print head This is normal operation and is necessary to ensure the HP Photosmart produces the best quality printouts A CAUTION A message on the
131. hne zpbschem chr nicim idsk zdrav a Zivotni prasifedt Dal infomace o tom kam miele vyplouti za zen p edat k recyklaci m ete z skat od ad m sin samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde ie produkt zakoupil Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol p produkte eller p dets emballage indikerer at produktet ikke m bortskaffes sammen med andet husholdningsaffald stedet er det dit ansvar at boriskaffe affoldsudst ved a aest det pi deni bertonece indsamligsteder med Lenik p genbrug af eleknsk ag elekironisaffldsudtyr Den separate indsamling eg genbrug af di aleldsudsyr pd tidspunktet for boriskaffelse er med fil at bevare naturlige ressourcer og sikre at genbrug finder sied pa en made der beskytter menneskers helbred samt milj et Hvis du vil vide mere com hvor du kan aflevere dit eftaldsudstyr fl genbrug kan du kontakte kommunen det lokale lenoverionsvessen eller den forcining hvor du Kable produite Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelikheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpuni voor de verwerking van afgedankte elektrische en elektronische apparatuur De gescheiden inzameling en v
132. hoose your country region and then click Contact HP for information on calling for technical support For more information see e Clean the print head on page 106 Print a self test report on page 99 Align the printer on page 105 Printouts have horizontal streaks or lines Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure the paper is loaded correctly For more information see Load full size paper on page 58 Cause The printouts are dull or fuzzy Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper If the problem persists use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page For more information see Information on paper on page 115 Cause The print head needs to be cleaned Print quality troubleshooting 135 Chapter 12 Solution Clean the print head and then print a self test report Check the color blocks in the report for any problems If the color blocks show print quality problems perform a printer alignment If the problem persists after c
133. hoosing one of the predefined print tasks on the Printing Shortcuts tab Click a type of print task in the Printing Shortcuts list The default settings for that type of print task are set and summarized on the Printing Shortcuts tab If necessary you can adjust the settings here and save your custom settings as a new printing shortcut To save a custom printing shortcut select the shortcut and click Save As To delete a shortcut select the shortcut and click Delete 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing Print from your computer 65 Chapter 7 Make the HP Photosmart the default printer You can set the HP Photosmart as the default printer to use from all software applications This means that the HP Photosmart is automatically selected in the printer list when you select Print from the File menu in a software application The default printer is automatically selected when you click the Print button in the toolbar of most software applications For more information see the Windows Help Change the print settings for the current job You can customize the print settings of the HP Photosmart to handle nearly any print task This section contains the following topics e Set the paper size Set the paper type for printing e View the print resolution Change the print speed or quality Change the page orientation Scale the document size e Change the saturation brightnes
134. ically the manufacturer name If you use the default network name your network can be easily accessed by other users using the same default network name SSID It also means that the HP Photosmart might accidently connect to a different wireless network in your area which uses the same network name If this happens you will not be able to access the HP Photosmart For more information on how to change the network name see the documentation that came with your wireless router 2 3 E o 0 i en 5 it EA NOTE Before connecting to a wireless infrastructure network ensure that the ethernet cable is not connected to the HP Photosmart To connect the HP Photosmart with the Wireless Setup Wizard 1 Write down the following information about your wireless router or access point Network Name also called SSID WEP Key WPA Passphrase if needed If you do not know where to find this information see the documentation that came with your wireless router or access point You might be able to find the network name SSID and the WEP key or WPA passphrase on the Embedded Web Server for the wireless router 2 Touch Setup on the display 3 Touch Network Bf NOTE Ifthe menu option you want is not visible on the screen touch A or Y to scroll through all the menu options 4 Touch Wireless Setup Wizard This runs the Wireless Setup Wizard The wireless network test also runs performing a series of diagnostic tests to determi
135. ice is not inserted properly the HP Photosmart will not respond and the Photo light near the memory card slots will not turn on After a memory card or storage device has been inserted properly the Photo light will blink for a few seconds and then remain lit Cause You have inserted more than one memory card or you have an inserted a memory card and a storage device at the same time Solution If you have inserted more than one memory card remove one of the memory cards You can use only one memory card at a time If you have a memory card and a storage device connected remove either the memory card or the storage device You can use only one at a time 146 Troubleshooting Cause The file system is corrupted Solution Check the display for an error message telling you about the problem and how to solve it If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost toy c lt vo 2 Q S o LT The Photo light next to the memory card slots is blinking Cause The HP Photosmart is reading the memory card Solution Do not pull out the memory card while the Photo light is flashing
136. id Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Papers to avoid for all print jobs Any size paper other than those listed in Specifications on page 175 or in the printer driver NOTE For a complete list of supported media sizes see the printer driver Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Highly textured stock such as linen It might not print evenly and the ink can bleed into these papers Extremely smooth shiny or coated papers not specifically designed for the HP Photosmart They can jam the HP Photosmart or repel the ink e Multi part forms such as duplicate and triplicate forms They can wrinkle or get stuck and the ink is more likely to smear Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams Banner paper Load paper This section describes the procedure for loading different types and sizes of paper into the HP Photosmart for your printouts Load paper XX TIP To help prevent rips wrinkles and curled or bent edges store all paper flat in J aresealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not wor
137. idges that you can use to install in your device to prevent the ink system from leaking during shipment EA NOTE This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan on page 172 t fo 2 2 D v gt 2 g k G ES a I Related topics Replace the ink cartridges on page 102 Remove the control panel faceplate Remove the control panel faceplate before returning the HP Photosmart for repair EA NOTE This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan on page 172 Z CAUTION The HP Photosmart must be unplugged before following these steps To remove the control panel faceplate 1 Press the On button to turn off the HP Photosmart 2 Unplug the power cord and then disconnect it from the HP Photosmart Do not return the power cord with the HP Photosmart 3 Remove the control panel faceplate as follows a Place your hands on each side of the control panel faceplate b Use your fingertips to pry the control panel faceplate off Prepare the HP Photosmart for shipment 173 Chapter 13 4 Retain the control panel faceplate Do not return the control panel faceplate with the HP Photosmart AN CAUTION The replacement HP Photosmart might not come with a control panel faceplate Store your cont
138. ignal No signal detected on the network Not applicable This parameter does not apply to this network type Channel The channel number currently being used for wireless communication This depends on the network in use and might differ from the requested channel number Value is from 1 to 14 countries regions might limit the range of approved channels number Value ranging from 1 to 14 depending on country region None No channel is in use Not Applicable The WLAN is disabled or this parameter does not apply to this network type NOTE In ad hoc mode if you are not able to receive or transmit data between your computer and the HP Photosmart make sure that you are using the same communication channel on your computer and the HP Photosmart In infrastructure mode the channel is dictated by the access point Finish setting up the HP Photosmart continued Parameter Authentication type Description Type of authentication in use e None No authentication in use e Open System ad hoc and infrastructure No authentication e Shared Key WEP key is required e WPA PSK infrastructure only WPA with Pre Shared Key Not applicable This parameter does not apply to this network type Authentication verifies the identity of a user or device before granting access to the network making it more difficult for unauthorized users to access network resources This security method is common on w
139. in the Print dialog box m Perform special print jobs T3 Chapter 7 NOTE Do not leave unused photo paper in the input tray The paper might start to curl which could reduce the quality of your printout Photo paper should be flat before printing Print custom CD DVD labels You can use the HP Photosmart Software or online templates from the HP Web site to create and print a custom label on CD DVD tattoo paper You can affix the printed CD DVD tattoo to any CD DVD To print a CD DVD tattoo 1 Use the HP Photosmart Software or go to www hp com to access templates for creating CD DVD labels Load 13 x 18 cm 5 x 7 inch CD DVD tattoo paper in the main input tray On the File menu in your software application click Print Make sure the HP Photosmart is the selected printer Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 7 Inthe Paper Type drop down list click More and then select HP CD DVD tattoo paper from the list 8 Click OK and then click Print or OK in the Print dialog box eS o Print using Maximum dpi Use Maximum dpi mode to print high quality sharp images To getthe most benefit from Maximum dpi mode use it to print high quality images such as digital photographs When you select the Maximum dpi setting the printer software d
140. ion provides a quick and easy way to print images from a Bluetooth enabled computer without using a cable With a Bluetooth connection you can access many of the same printing features as with a USB connection For example you can check the printer status as well as the estimated amount of ink remaining in your ink cartridges 24 Finish setting up the HP Photosmart Before you print you must connect an HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology to the HP Photosmart You must have Windows XP or Windows Vista and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect the HP Photosmart It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer but you use only one of them to connect the HP Photosmart Microsoft stack If you have Windows XP with Service Pack 2 or Windows Vista installed on your computer then your computer has the Microsoft Bluetooth Protocol Stack The Microsoft stack allows you to install an external Bluetooth adapter automatically If your Bluetooth adapter supports the Microsoft stack but it does not install automatically then you do not have the Microsoft stack on your computer Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack Widcomm stack If you have an HP computer with Bluetooth built in or if you have installed an HP bt450 then your com
141. ireless networks 2 2 o 0 i e 5 i A network using Open System authentication does not screen network users based on their identities Any wireless user can have access from the network However such a network might use WEP Wired Equivalent Privacy encryption to provide a first level of security against casual eavesdroppers A network using Shared Key authentication provides increased security by requiring users or devices to identify themselves with a static key a hexadecimal or alphanumeric string Every user or device on the network shares the same key WEP encryption is used along with shared key authentication using the same key for both authentication and encryption A network using server based WPA PSK authentication provides significantly stronger security and is supported in most wireless access points and wireless routers The access point or router verifies the identity of a user or device requesting access to the network before granting that access Several different authentication protocols might be used on an authentication server Encryption The type of encryption in use on the network None No encryption is in use 64 bit WEP A 5 character or 10 hex digit WEP key is in use 128 bit WEP A 13 character or 26 hex digit WEP key is in use WPA AES Advanced Encryption Standard encryption is in use This is an encryption algorithm for securing sensitive but unclassified material by US G
142. isplays the optimized dots per inch dpi that the HP Photosmart will print Printing in Maximum dpi takes longer than printing with other settings and requires a large amount of disk space To print in Maximum dpi mode 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Paper Type drop down list click More and then select the appropriate paper type v1 74 Print from your computer 7 8 In the Print Quality drop down list click Maximum dpi NOTE To view the maximum dpi that the HP Photosmart will print click Resolution Select any other print settings that you want and then click OK Print on both sides of the page You can print two sided pages with the HP Photosmart manually When printing two sided pages make sure to use paper that is thick enough so that images do not show through to the other side To print on both sides of the page 1 2 3 4 e Load paper into the input tray On the File menu in your software application click Print Make sure the HP Photosmart is the selected printer Click the button that opens the Properties dialog box
143. k A hullad kanyagok elk l n tett gy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az szs gre 64 a k myezeire ner rialmas m don t rt nik Ha t j koztat si szeretne kapni azokr l 4 helyekr l alc leadhatja jrahasznosf sra a hullad kanyagekat forduljon a helyi nkorm nyzathoz a h ztart si hullad k begy jf s vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no neder g m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai tas iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbildigs par atbr vo anos no nederigas ierices to nododot nor d taj sav k anas viet lai tiktu veikta nederiga elektrisk un elektronisk apr kojuma otrreiz j p rstr de Speciala nederigas ierices sav k ana un otrreiz j p rstr de palidz taupit dabas resursus un nodro ina l du olrreiz jo p rsir di kas sarga civ ku veselibu un apk rt jo vidi ai iegutu papildu informaciju par lo kur olmeiz jal p rstr dei var nog d t nederigo ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadajaties o ier ci Europos Sqjungos vartotoj ir priva i nam kiy atliekamos rangos i metimas Sis simbolis ant pr
144. k cartridge status The color of the icon corresponds to the color of the ink cartridge and the fill level of the icon corresponds to the fill level of the ink cartridge NOTE The ink level icons will only appear if one of the ink cartridges is less than 50 full If the ink level for all ink cartridges is more than 50 full the ink cartridge icons do not appear on the display Shows that the ink cartridge is nearly empty and will need to be replaced Shows that an unknown ink cartridge is inserted This icon might appear if an ink cartridge contains non HP ink Indicates that there is a wired network connection Indicates the presence and signal strength of a wireless network connection Indicates the presence of an Ad hoc wireless network connection Indicates that an HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology is connected to the front USB port Display sleep state To prolong the life of the display it dims after two minutes of inactivity After 30 minutes of inactivity the display goes into a sleep state and the screen shuts off completely The display turns back on when you touch the display press a control panel button insert a memory card or connect a storage device or access the HP Photosmart from a connected computer Display icons Til Overview Chapter 2 Menu overview The following topics provide a quick reference to top level menus that appear on the
145. k used for printing For more information see Change the print speed or quality on page 68 Cause The paper type is not suitable for the HP Photosmart Solution Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart Cause You are printing on the wrong side of the paper Solution Load paper with the side you want to print on facing down For example if you are loading glossy photo paper load the paper with the glossy side down For more information see Load paper on page 57 Cause You are using non HP ink 134 Troubleshooting Solution HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time NOTE HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty Cause The print head needs to be cleaned Solution Clean the print head and then print a self test report Check the color blocks in the report for any problems If the color blocks show print quality problems perform a printer alignment toy c lt vo E a S o LT If the problem persists after cleaning and aligning contact HP support for help Go to www hp com support If prompted c
146. k well in the HP Photosmart This section contains the following topics Load full size paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards Load paper 57 Chapter 6 Load envelopes Load other types of paper Load full size paper You can load many types of letter or A4 paper into the main input tray of the HP Photosmart To load full size paper 1 Pull out the main input tray and then slide the paper width and paper length guides to their outermost positions 2 Tap a stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type rc e t a Ss f xe 7 my 58 Load paper 3 Insert the stack of paper into the main input tray with the short edge forward and the print side down Slide the stack of paper forward until it stops A CAUTION Make sure that the HP Photosmart is idle and silent when you load paper into the main input tray If the HP Photosmart is servicing the ink cartridges or otherwise engaged in a task the paper stop inside the device might not be in place You could push the paper too far forward causing the HP Photosmart to eject blank pages Xx TIP If you are using letterhead insert the top of the page first with the print side down For more help on loading ful
147. key selected by the wireless router as the default WEP key Run the wireless setup process again and be sure to use the first WEP key provided by the wireless router Enter the WEP key exactly as it appears in the wireless router settings The WEP key is case sensitive If you do not know the WEP key see the documentation that came with your wireless router for information on how to access the router s Embedded Web Server You can find the WEP key by logging onto the router s Embedded Web Server using a computer on the wireless network Invalid passphrase during wireless setup Cause During the wireless setup process you might have entered the WPA passphrase incorrectly Solution Run the wireless setup process again and enter the correct passphrase The passphrase is case sensitive 130 Troubleshooting The Printer Not Found screen appears during installation Cause A firewall anti virus or anti spyware application is preventing the HP Photosmart from accessing your computer Solution Uninstall the HP Photosmart software and then reboot your computer Temporarily disable anti virus or anti spyware applications and then reinstall the HP Photosmart software You can re enable your anti virus or anti spyware applications after installation is complete If you see firewall pop up messages you must always accept or allow the pop up messages If the screen still appears try uninstalling the HP Photosmart software rebooting y
148. l size paper and letterhead refertothe diagram engraved in the base of the main input tray 4 Slide the paper width and paper length guides inward until they stop at the edges of the paper Do not overload the main input tray make sure the stack of paper fits within the main input tray and is no higher than the top of the paper width guide Load paper Load paper 59 Chapter 6 5 Push the main input tray back into the HP Photosmart 6 Pull the output tray extender toward you as far as it will go NOTE When you use legal size paper leave the tray extender closed Load 10 x 15 cm 4 x 6 inch photo paper You can load up to 10 x 15 cm 4 x 6 inch photo paper into the photo tray of the HP Photosmart For the best results use 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Paper or HP Premium Photo Paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray 1 Raise the output tray and then pull out the photo tray Insert the stack of photo paper into the photo tray with the short edge forward and the print side down Slide the stack of photo paper forward until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you 2 r fo t Qa mol f ge 7 60 Load paper 3 Slide the paper length and paper width guides inward against the stack of photo paper until the guides stop Do not overload the photo tra
149. l the menu options Touch Advanced Setup Touch IP Settings Touch Manual Touch one of the following IP settings IP Address Subnet Mask Default Gateway 7 Touch A or V to change the settings and then touch OK to confirm the setting opm Related topics View and print network settings on page 39 Network configuration page definitions on page 44 Use the Embedded Web Server If your computer is connected to an HP Photosmart on a network you can access the Embedded Web Server that resides in the HP Photosmart The Embedded Web Server is a web based user interface that provides some options not available on the HP Photosmart control panel including Webscan a feature that lets you scan photos and documents from the HP Photosmart to your computer using a Web browser and advanced network security options Also the Embedded Web Server enables you to monitor status and order printer supplies For information on how to use the features available in the Embedded Web Server including Webscan see the onscreen help within the Embedded Web Server To access Embedded Web Server help open the Embedded Web Server then click the Help link under Other Links on the Embedded Web Server Home tab f NOTE Use the Embedded Web Server to change network settings not available on the control panel This section contains the following topics Access the Embedded Web Server Use the Embedded Web Server set
150. leaning and aligning contact HP support for help Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Clean the print head on page 106 e Print a self test report on page 99 Align the printer on page 105 E Em c oO v gt fo z 2 Printouts are faded or have dull colors Cause The Paper Type setting is incorrect Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper If the problem persists use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page For more information see Information on paper on page 115 Cause The paper type is not suitable for the HP Photosmart Solution Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart Cause The Paper Type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the input tray For more information see Set the paper type for printing on p
151. leshoot 34 self test report 99 set print options 66 70 settings country region 17 language 17 network 38 restore defaults 40 setup menu 12 sharing 37 ship your device 173 signal strength 48 sleep state 11 Smart Key 30 smeared ink fax 132 software application print from 65 software installation reinstall 123 troubleshoot 121 uninstall 123 sound adjust volume 18 speed print 68 SSID troubleshoot 128 wireless setting 48 status network 44 stop print job 82 Store Demo 19 subnet mask 45 47 support contact 170 support process 170 system requirements 175 T T shirt transfers See iron on transfers technical information paper specifications 175 print specifications 176 System requirements 175 telephone numbers support 170 text cut off 144 jagged 133 meaningless characters 141 not filled in 132 smooth fonts 133 Tips Slideshow 19 total packets received 50 transmitted 49 total packets received 802 3 wired 46 total packets transmitted 802 3 wired 46 transparencies load 63 specifications 175 troubleshoot blocked print head 120 fax problems 132 hardware installation 117 incorrect measurements 120 jams paper 64 120 language display 120 low signal 129 network connection 129 network setup 125 Passphrase invalid 130 printer alignment 120 printer not found 131 Readme file 117 software installation 121 USB cable 119 WEP key 130 wireless setup wizard 125 128 troubleshooting cannot find the file or
152. levels for adjusting the volume of sounds associated with device events and errors The default setting is Medium To adjust the volume 1 Touch Setup on the display 2 Touch Preferences 3 Touch Sound Effects Volume and then touch the volume you want to select Set the default paper tray for PictBridge DPOF uPnP printing Set the default paper tray to use when you print photos from a Pictbridge device DPOF file or a UPnP device The default setting is Photo Tray To set the default paper tray 1 Touch Setup on the display 2 Touch Preferences 3 Touch PictBridge DPOF uPnP Tray Select 4 Touch Main Tray or Photo Tray Enable faster browsing of photos You can set up the HP Photosmart to enable faster photo browsing by writing small thumbnails to the memory card The thumbnails take up a relatively small amount of space and are used to speed up the browsing performance of photos on the card 4 NOTE This feature is on by default To turn faster browsing on or off 1 Touch Setup on the display 2 Touch Tools 3 Touch V to scroll through the options and then touch Enable Faster Browsing 4 Touch On or Off to turn it on or off 18 Finish setting up the HP Photosmart Set the paper tray for printing from a Bluetooth device Set the default paper tray to use when you print photos from a Bluetooth device To set the paper tray for printing from a Bluetooth device 1 2 Touch Setup Touch Bluetooth f
153. link speed You can change the speed at which data is transmitted over the network The default is Automatic To set link speed 1 Touch Setup on the display 2 Touch Network Bf NOTE Ifthe menu option you want is not visible on the screen touch A or Y to scroll through all the menu options 3 Touch Advanced Setup Touch Set Link Speed 5 Touch the link speed that matches your network hardware Automatic gt 10 Full 10 Half 100 Full e 100 Half Change IP settings The default setting for the IP settings is Automatic which sets the IP settings automatically However if you are an advanced user you might want to manually change the IP address subnet mask or the default gateway To see the IP address and subnet mask of the HP Photosmart print a network configuration page from the HP Photosmart Connect to a network 41 T a 7 Er o t og o Chapter 4 f NOTE When manually entering an IP setting you must already be connected to an active network otherwise the setting will not stay when you exit from the menu A CAUTION Becareful when manually assigning an IP address If you enter an invalid IP address during the installation your network components will notbe able to connect with the HP Photosmart To change IP settings 1 Touch Setup on the display 2 Touch Network NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through al
154. llow the pop up messages If the screen still appears try uninstalling the HP Photosmart software rebooting your computer and temporarily disabling your firewall before reinstalling the HP Photosmart software You can re enable your firewall application after installation is complete If you still see firewall pop up messages you must always accept or allow the pop up messages For more information see the documentation provided with the firewall software Cause A Virtual Private Network VPN is preventing the HP Photosmart from accessing your computer Solution Try temporarily disabling the VPN before proceeding with the installation B NOTE The HP Photosmart is not accessible during VPN sessions However print jobs are saved in the print queue When you exit the VPN session print jobs in the print queue will be printed Wireless setup troubleshooting This section addresses problems you might encounter setting up a network Check the device display for specific error messages 128 This section contains the following topics During wireless network setup you do not see the SSID network name displayed Weak signal Cannot connect to network during setup Invalid WEP key during wireless setup Invalid passphrase during wireless setup The Printer Not Found screen appears during installation During wireless network setup you do not see the SSID network name displayed Cause Your wireless
155. llowing is a list of paper related error messages Cannot load paper from input tray Ink is drying Out of paper Paper jam misfeed or blocked carriage 156 Troubleshooting Paper mismatch Wrong paper width Cannot load paper from input tray Cause There is not enough paper in the input tray Solution If the HP Photosmart is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the inputtray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray Follow the prompts on the display or the computer screen to continue your print job toy c lt vo 2 Q 5 o For more information see Load full size paper on page 58 Ink is drying Cause Transparencies and some other media require a drying time that is longer than normal Solution Leave the sheet in the output tray until the message disappears If it is necessary to remove the printed sheet before the message disappears carefully hold the printed sheet on the underside or the edges and place it on a flat surface to dry Out of paper Cause There is not enough paper in the input tray Solution If the HP Photosmart is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the inputtray remove the paper tap the stack of paper against a flat surface and reload
156. llowing the instructions on the HP Photosmart or the ink cartridge expiration message on your computer screen HP recommends replacing the expired ink cartridges HP cannot guarantee the quality or reliability of expired ink cartridges Device service or repairs required as a result of using expired ink will not be covered under warranty x e c z o N gt fe E E co For more information see Replace the ink cartridges on page 102 Ink expiration near Cause The ink in the indicated ink cartridge s is near expiration Solution One or more of the ink cartridges are near their expiration date Each ink cartridge has an expiration date The purpose of expiration is to protect the printing system and to ensure ink quality When you receive an ink cartridge s are expired message remove and replace the expired ink cartridge and then close the message You can also continue printing without replacing the ink cartridge by following the instructions on the HP Photosmart or the ink cartridge expiration message on your computer screen HP recommends replacing the expired ink cartridges HP cannot guarantee the quality or reliability of expired ink cartridges Device service or repairs required as a result of using expired ink will not be covered under warranty For more information see Replace the ink cartridges on page 102 Non HP ink Cause The HP Photosmart detected non HP ink Solution R
157. m printing From your computer open the printer folder and see if the cancelled job remains in the print queue Try to delete the job from the queue If the print job remains in the queue try one or both of the following Disconnect the USB cable from the HP Photosmart restart the computer and then reconnect the USB cable to the HP Photosmart Shut down the HP Photosmart restart the computer and then restart the HP Photosmart The HP Photosmart prints meaningless characters Cause There is no more available memory in the HP Photosmart Solution Turn off the HP Photosmart and your computer for 60 seconds then turn them both on and try printing again Cause The document is corrupt Solution Try printing another document from the same software application If this works then try printing a previously saved version of the document that is not corrupt Nothing happens when try to print Cause The HP Photosmart is turned off Solution Lookatthe On button located on the top of the HP Photosmart If it is not lit the HP Photosmart is turned off Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet Press the On button to turn on the HP Photosmart Cause The HP Photosmart is busy with another task Solution Some documents take a long time to print If nothing has printed several minutes after you sent a print job to the HP Photosmart check your computer to see
158. mart on page 174 Call HP Korea customer support HP st 174 x 2H del e MA RIX ME CHE sl 1588 3003 ABA 9 PUR We Bol wa 080 703 0700 M8 ALE IHS AZ X amp 09 00 18 00 t QJ 09 00 13 00 99 SFA HL 172 HP warranty and support Prepare the HP Photosmart for shipment If after contacting HP support or returning to the point of purchase you are requested to send the HP Photosmart in for service make sure you remove and keep the following items before returning your device The control panel faceplate The power cord USB cable and any other cable connected to the HP Photosmart AN CAUTION The replacement HP Photosmart will not be shipped with a power cord Store the power cord in a safe place until the replacement HP Photosmart arrives Any paper loaded in the input tray Remove any originals you might have loaded in the HP Photosmart This section contains the following topics Secure the ink system Remove the control panel faceplate Secure the ink system Contact HP support for information about how you should secure the ink system to prevent ink from leaking in the HP Photosmart during shipment They might instruct you to replace the ink cartridges with replacement ink cartridges If you receive a replacement HP Photosmart refer to the instructions included in the box for information about how to secure the ink system The replacement HP Photosmart might come with ink cartr
159. me you set up and use the HP Photosmart make sure to install the ink cartridges that were shipped with your device The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly To resolve this error replace the affected ink cartridge s with the ink cartridges that were shipped with the HP Photosmart For more information see Replace the ink cartridges on page 102 4 Em c oO v gt fo z El 168 Troubleshooting 13 HP warranty and support Hewlett Packard provides Internet and phone support for the HP Photosmart This section contains the following topics e Warranty Ink cartridge warranty information e Support process Before you call HP support HP support by phone Additional warranty options HP Quick Exchange Service Japan Call HP Korea customer support Prepare the HP Photosmart for shipment Pack the HP Photosmart Warranty For more information about the warranty see the printed documentation that came with the HP Photosmart Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with During the warranty period the product is covered as long as the HP ink is not depleted and the end
160. mes in order to print from the other computers the host computer are supported Only printing is supported from the other computers Use printer sharing on page 26 2 2 o 0 i e 5 it Connect using Ethernet The HP Photosmart supports both 10 Mbps and 100 Mbps Ethernet network connections For detailed instructions on connecting the HP Photosmart to an Ethernet wired network see Wired network setup on page 27 Connect using integrated wireless WLAN 802 11 The HP Photosmart uses an internal networking component that supports a wireless network For detailed instructions on connecting the HP Photosmart to a wireless 802 11 network see Integrated wireless WLAN 802 11 network setup on page 29 Connect using the HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology allows you to print images from most Bluetooth devices including computers Simply insert the HP bt450 into the front USB port and print from a Bluetooth device such as a PDA or camera phone This section contains the following topics Find the device name and address e Set Bluetooth security for the HP Photosmart Use a Bluetooth connection to print from your computer Find the device name and address Some Bluetooth devices exchange device addresses when they communicate with each other so you might need to find
161. mmended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2 0 High Speed port on the HP Photosmart Supported software features All features are supported Setup instructions Follow the Setup Guide for detailed instructions Ethernet wired connection Up to five computers connected to an HP Photosmart using a hub or router All features are supported including Webscan Follow the instructions in Wired network setup on page 27 Wireless WLAN 802 11 connection Up to five computers connected using a wireless router infrastructure mode All features are supported including Webscan Follow instructions in Integrated wireless WLAN 802 11 network setup on page 29 HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology One Bluetooth device or computer 20 Finish setting up the HP Photosmart Printing from a Bluetooth device such as a PDA or camera phone or a Follow the instructions in Connect using the HP bt450 Printer and PC Adapter with Bluetooth continued Description Recommended number of connected computers for best Supported software features Setup instructions performance Bluetooth enabled Wireless Technology computer on page 21 Printer sharing Five All features resident on Follow the instructions in The host computer must be on at all ti
162. n including model number serial number and ink supply levels to an authorized online reseller The supplies you need are preselected you can change quantities add or remove items and then check out Shop for ink supplies 111 7 a 2 5 7 x LJ 2 o lt o Chapter 11 zx ne zj xm N c ke E n 112 Shop for ink supplies 12 Troubleshooting This section contains the following topics Troubleshooting tips Hardware setup troubleshooting Software installation troubleshooting e Network troubleshooting Print quality troubleshooting Print troubleshooting Memory card and front USB port troubleshooting Errors fo Iz lt vo o Q 3 o LT Troubleshooting tips This section contains the following topics Communication problems over a USB connection Information on ink cartridges and the print head Information on paper Clear paper jams e View the Readme file Communication problems over a USB connection NOTE For information on network communication problems see Network troubleshooting on page 125 For information on communication problems involving a memory card PictBridge camera or storage device see Memory card and front USB port troubleshooting on page 145 If the HP Photosmart and computer are not communicating with each other try the following
163. n environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at e 1 z 1 e 3 fe A 3 fb C 5 www hp com hpinfo globalcitizenship environment index html This section contains the following topics Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy consumption Special handling of materials Attention California users NDL battery disposal 176 Technical information Taiwan battery statement Disposal of Waste Equipment by Users in Private Households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP Web site
164. na izdelku ali embala i izdelka pomeni da izdelka ne smele odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbimem mestu za reciiranje odpadne elakiri ne in elekioneke opreme Z lo enim zbiranjem In reckiranjem adpodne opreme ob odlaganju beste pomagali ohraniti narayne vire in zagotovili da bo odpadna oprema recikirana tako da se varuje zdravje ljudi in okolje Vee informacij o mestih kjer lahko oddate odpadno opremo za recikiranje lahko dobite na ob ini Viemuncinem podjetju ali gorii kjer se indelek kupil Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produktf rpackningar med den har symbolen f r inte kasseras med vanligt hush llsavfall I stallet har du ansvar f r att produkten l mnas till en beh rig tervinningsstation f r hantering av ek och elekronikprodukter Genom att l mna kasserade produkter til lervinning hj lper d til att bevara vro gemensamma naturresurser Dessutom skyddas B de m nniskor och milj n n r produkter tervinns p r it s ti Kommunala myndigheter sophanteringsf relag eller butiken d r varan k ptes kan ge mer information om var du l mnar kasserade produkter f r tervinning Technical information Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country region This section contains the following topics Regulatory m
165. nce to another network A node in this instance can be a computer or some other device NOTE The address of the default gateway is assigned by the installation software Configuration The protocol used to assign the IP address to the HP Photosmart Source AutolP The installation software automatically determines the configuration parameters e DHCP The configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router e Manual The configuration parameters are set manually such as a static IP address e Not Specified The mode used when the HP Photosmart is initializing DNS server The IP address of the domain name service DNS for the network When you use the Web or send an e mail message you use a domain name to do it For example the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another IP Address The IP address of the domain name server Not Specified The IP address is not specified or the device is initializing Connect to a network 47 m z 7 ET o o Chapter 4 48 continued Parameter Description NOTE Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP
166. nd shortens the life of the cartridges Handle ink cartridges carefully Dropping jarring or rough handling during installation can cause temporary printing problems Information on paper The HP Photosmart is designed to work well with most paper types Test a variety of paper types before buying a large quantity Find a paper type that works well and is easy to purchase HP Premium papers are designed for the best quality results In addition follow these tips Do not use paper that is too thin that has a slick texture or that stretches easily It can feed incorrectly through the paper path causing paper jams Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag Do not leave unused photo paper in the input tray The paper might start to curl which might reduce the quality of your printouts Curled paper can also cause paper jams Always hold photo paper by the edges Fingerprints on photo paper can reduce print quality Do not use paper that is heavily textured It can cause graphics or text to print improperly Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Store printed photos under glass or in a storage book t
167. ndicated ink cartridge s cannot be used after the device has undergone first time setup Replace the ink cartridge s with the appropriate ink Errors 161 Chapter 12 cartridges for the HP Photosmart To find out the reorder number for all the ink cartridges that the HP Photosmart supports see the printed documentation that came with the HP Photosmart For more information see Replace the ink cartridges on page 102 Cause The ink cartridge s are not intended for use in this device Solution Contact HP support Go to www hp com support 4 Em c oO a gt fo z E Q If prompted choose your country region and then click Contact HP for information on calling for technical support The following ink cartridges cannot be used after device initialization and must be replaced Cause The wrong ink cartridge s are installed Solution The indicated ink cartridge s cannot be used after the device has undergone first time setup Replace the ink cartridge s with the appropriate ink cartridges for the HP Photosmart To find out the reorder number for all the ink cartridges that the HP Photosmart supports see the printed documentation that came with the HP Photosmart For more information see Replace the ink cartridges on page 102 Cause The ink cartridge s are not intended for use in this device Solution Contact HP support Go to www hp com support If prompted
168. ne whether network setup is successful The wireless network test prints upon completion of the test 5 Touch the name of the network you wrote down in step 1 If you do not see your network name in the list a Touch Enter a New Network Name SSID The visual keyboard appears b Enterthe network name SSID Touch the appropriate letters or numbers on the visual keyboard NOTE You must enter the exact uppercase capital and lowercase small letters Otherwise the wireless connection will fail Connect to a network 31 Chapter 4 c When you have finished entering the new network name touch Done and then touch OK XX TIP Ifthe HP Photosmart is unable to discover the network based on the network name you entered you will see the following prompts You may want to move the HP Photosmart closer to the computer and try running the Wireless Setup Wizard again to automatically discover the network d Touch Infrastructure e Touch WEP encryption or WPA encryption If you do not want to use WEP encryption touch No my network does not use encryption Go to step 7 6 If prompted enter your WPA or WEP key as follows a Touch the appropriate letters or numbers on the visual keyboard eu zi 7 gt o fo na v 4 NOTE You must enter the exact uppercase capital and lowercase small letters Otherwise the wireless connection will fail b When you are finished entering the WPA or W
169. ned off Solution Turn the HP Photosmart on Cause The computer is turned off Solution Turn the computer on Cause The HP Photosmart is not properly connected to the computer Solution Check the connection from the HP Photosmart to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP Photosmart Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP Photosmart off and then on again D c lt vo ze a S o LT For more information on setting up the HP Photosmart and connecting it to your computer see the Setup Guide that came with the HP Photosmart Network troubleshooting This section addresses problems you might encounter while setting up a network This section contains the following topics Wired network setup troubleshooting Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network This section contains the following topics The computer is unable to discover the HP Photosmart The Printer not Found screen appears during installation Network troubleshooting 125 Chapter 12 The computer is unable to discover the HP Photosmart Cause Cables are not connected properly Solution Check the following cables to ensure they are connected properly
170. nnect the HP Photosmart to an integrated wireless WLAN 802 11 network you will need the following Q A wireless 802 11 network that includes a wireless router or access point Q A desktop computer or laptop with either wireless networking support or a network interface card NIC The computer must be connected to the wireless network that you intend to install the HP Photosmart on Q Broadband Internet access recommended such as cable or DSL If you connect the HP Photosmart on a wireless network that has Internet access HP recommends that you use a wireless router access point or base station that uses Dynamic Host Configuration Protocol DHCP Q Network name SSID Q WEP key or WPA Passphrase if needed Connect to an integrated wireless WLAN 802 11 network The Wireless Setup Wizard provides an easy way to connect the HP Photosmart to your network You can also use SecureEasySetup if your wireless router or access point 30 Finish setting up the HP Photosmart supports this feature See the documentation that came with your wireless router or access point to find out if it supports using EasySetup and for additional setup instructions A CAUTION To prevent other users from accessing your wireless network HP strongly recommends using a password or passphrase WPA or WEP security and a unique network name SSID for your wireless router Your wireless router might have been shipped with a default network name which is typ
171. nnot engage Photo tray cannot disengage Firmware revision mismatch Cause The revision number of the HP Photosmart firmware does not match the revision number of the software Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Mechanism error Cause The HP Photosmart has a paper jam 150 Troubleshooting Solution Clear the paper jam For more information see Clear paper jams on page 115 Cause The print head assembly is blocked or stalled Solution Turn the HP Photosmart off and open the ink cartridge door Remove any objects that are blocking the print head assembly including any packing materials and then turn the HP Photosmart on again Photo tray problem Cause There is not enough paper in the photo tray Solution If the photo tray is empty or there are only a few sheets remaining load more paper in the photo tray If there is paper in the photo tray remove the paper tap the stack of paper against a flat surface and reload the paper into the photo tray Follow the prompts on the display or the computer screen to continue your print job Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure you have paper loaded correctly in the photo tray Cause There might be too much paper loa
172. nput tray and then try the alignment again If the alignment fails again you might have a defective sensor on the print head assembly Contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Align the printer on page 105 received a message on the display about a paper jam or a blocked print head assembly Cause The HP Photosmart has a paper jam 120 Troubleshooting Solution Clear the paper jam and then follow the prompts on the display or the computer screen to continue For more information see Clear paper jams on page 115 Cause The print head assembly is blocked Solution There might be some packing material inside the HP Photosmart Turn the HP Photosmart off and open the ink cartridge door Remove any objects that are blocking the print head assembly including any packing materials and then turn the HP Photosmart on again Follow the prompts on the display or the computer screen to continue toy c fe vo 2 Q S LT Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Photosmart software This section contains the following topics When insert the CD ROM into my computer s CD ROM drive nothing happens The minimum system checks screen appears A red
173. ns the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Print Quality drop down list select the appropriate quality setting for your project m NOTE To view the maximum dpi that the HP Photosmart will print click Resolution 7 Inthe Paper Type drop down list select the type of paper that you have loaded Change the page orientation The page orientation setting allows you to print your document vertically or horizontally on the page Usually you set the page orientation in the software application you used to create your document or project However if you are using custom size or special HP paper or if you cannot set the page orientation from your software application you can change the page orientation in the Properties dialog box before printing To change the page orientation 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 68 Print from your computer 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 Inthe Basic Options area click one of the following Click Portrait to print the
174. ntwortung das Gert an siner entsprechenden Stelle f r die Entorgung oder Wiederverwertung von Elekirogertien eller Art abzugeben z 8 ein Wertstolihoh Die separate Sammlung und des Recyceln Ihrer allen Elektroger te zum Zeitpunkt ihrer Entsorgung tr i zum Schutz der Umwoli bei und gewahleiit dass sie aul eine Ari und Weise recyealt werden die keine Gef hrdung f r die Gesundheit des Menschen und der Umwelt darstellt Weitere Informationen dar ber wo Sie alte Elektroger te zum Recyceln abgeben k nnen erhalten Sie bei den rilichen Beh rden Wertsioffh fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono prowedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il riciclaggio separali delle gpparecchiature da rottamare in fase di smalimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rotmale nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rotiamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozi
175. o presso il quale stato acquistato il prodotto Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el producto o en ef embalaje indica que no se puede desechar el producto junto con los residuos dom sticos Por el contrario si debe eliminar este tipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en al momen de la eliminaci n eyudar a preservar meurios naturales y a garanfizar que el reside proteja la salud y el medio ambiente Si desea informacion adicional sobre los legates donde puede dejar estos residuos pora su recidodo p ngae en conici con kis aulordades Locales de su ciudad con el servicio de gestion de residuos dom eficos o con ka fienda donde edquin e producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zemich EU Tato zna ka na preduktu nebo na jeho obalu ozna uje e tento produkt nesm b t likvidov n prostim vyhozenim do b n ho domovn ho odpadu Odpov d te za to Ze vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostatn m Sbirem a recyklaci napom h zachov n phirodnich zloj a zajifuje e recytioce probs
176. o prevent bleeding over time from high humidity Use HP Premium Plus photo paper for maximum performance Clear paper jams If the HP Photosmart has a paper jam first check the rear door If the jammed paper is not in the rear rollers check the top door To clear a paper jam from the rear door 1 2 Turn off the HP Photosmart Press in the tab on the rear door to release the door Remove the door by pulling it away from the HP Photosmart A CAUTION Trying to clear a paper jam from the front of the HP Photosmart can damage the print mechanism Always access and clear paper jams through the rear door Troubleshooting tips 115 boy c lt vo E a 5 LT Chapter 12 3 Gently pull the paper out of the rollers 4 Em c oO v gt fo z 2 A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP Photosmart more paper jams are likely to occur 4 Replace the rear door Gently push the door forward until it snaps into place 5 Turn on the HP Photosmart and then touch OK to continue the current job To clear a paper jam from the top door 1 Turn off the HP Photosmart 2 Openthe ink cartridge door 116 Troubleshooting 4 Gently pull the paper out of the rollers
177. o turn the store demo on or off 1 2 3 4 Touch Setup on the display Touch Tools Touch to scroll through the options and then touch Store Demo Touch On or Off to turn it on or off Set your preferences 19 Em a 7 ET o t og o Chapter 4 To turn tips slideshow on or off 1 Touch Setup on the display Pues Touch Tools Touch V to scroll through the options and then touch Tips Slideshow Touch On or Off to turn it on or off Computer connection information The HP Photosmart comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also connect the HP Photosmart to either a wired or wireless network If you insert an HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology into the front USB port Bluetooth devices such as PDAs and camera phones can print to the HP Photosmart 4 NOTE In the remainder of this chapter the HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology is referred to simply as an HP bt450 This section contains the following topics e Supported connection types e Connect using Ethernet e Connect using integrated wireless WLAN 802 11 Connect using the HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology Use printer sharing Supported connection types The following table contains a list of supported connection types Description USB connection Reco
178. o your network connection parameters To access the Embedded Web Server setup wizard 1 2 e Print a network configuration page to find the IP address for the HP Photosmart In the Address box in your Web browser on your computer type the IP address of the HP Photosmart as shown on the network settings page For example http 192 168 1 101 The Embedded Web Server Home page appears showing information for the HP Photosmart 4 NOTE Ifyou are using a proxy server in your browser you might need to disable it to access the Embedded Web Server Click the Networking tab Click Wired 802 3 or Wireless 802 11 in the Connections navigation menu Click Start Wizard and then follow all of the wizard instructions Connect to a network 43 m a 7 ET o t og o Chapter 4 Related topics View and print network settings on page 39 Network configuration page definitions The network configuration page shows the network settings for the HP Photosmart There are settings for general information 802 3 wired Ethernet 802 11 wireless and Bluetooth This section contains the following topics General network settings e Wired 802 3 network settings Wireless 802 11 network settings Bluetooth settings Related topics e View and print network settings on page 39 Network glossary on page 50 General network settings The following table describes the general ne
179. ode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro eletr nicos A coleta separada e a reciclagem das equipamentos no momento do descarle ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obler mais informa es sobre onde descartar equipamentos para reciclagem entre em contato com o escrit rio local de sua cidade o servi o de limpeza p blica de seu bairro ou a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovan zariadenia v dom com pou van do odpadu Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbernom mieste kde sa zabezpe uje recykl cia elekick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a Zabezpe tak sp scb recyki cte Herj bude chr ni fudsk zdravie a ivotn prcsiredie Daltie inform cie a seperovanom zbere a recyklaci ziskate na miesinom obecnom rade vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pi Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak
180. odel identification number FCC statement Notice to users in Korea VCCI Class B compliance statement for users in Japan Notice to users in Japan about power cord Gerauschemission Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0711 This regulatory number should not be confused with the marketing name HP Photosmart D7400 series etc or product numbers CC247A etc FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the int
181. odukto arba jo pakuot s nurodo kad produktas negali b ti i mestas kartu su kitomis namy kio atliekomis J s privalote i mesti savo atliekam jrangq atiduodami jq atliekamos elektronikos ir elektros jrangos perdirbimo punktus Jei atliekama ranga bus atskirai surenkama ir perdirbama bus i saugomi naturalis i tekliai ir u ikrinama kad ranga rbla mogaus sveikalq ir gamiq tausojan iu b d Del informacijos apie iai kur galite i mesti atliekam perdirbti skiriq jrang kreipkit s atitinkam vietos farnybq nam kio atlieky i ve imo tamybq arba parduotuv kurioje pirkole produkiq Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejskiej Symbol ten umieszczony na produkcie lub opakowaniu oznacza e tego produktu nie nalezy wyrzuca razem z innymi odpadami domowymi U ytkownik jest odpowiedzialny za dostarczenie zuzytego sprz tu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia sie do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska naturalnego Dalsze informacje na temat sposobu ulylizacji zuzylych urz dze mo na Takat u odpowiedrich wiide lokalnych w pradtiebiodiwie zajmojqcym sig osuwenien odpad w lub w miesu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este simbolo no produto ou na embalagem indica que o produlo n o p
182. of warranty date has not been reached The end of warranty date in YYYY MM DD format may be found on the product as indicated d 2 2 5 D 3 gt 2 z ES a I For a copy of the HP Limited Warranty Statement see the printed documentation that came with the HP Photosmart HP warranty and support 169 Chapter 13 Support process If you have a problem follow these steps 1 Check the documentation that came with the HP Photosmart 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP Photosmart Valuable HP Photosmart and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP Photosmart 3 Call HP support Support options and availability vary by device country region and language Before you call HP support Software programs from other companies might be included with the HP Photosmart If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP support do the following before you call 1 Make sure that a
183. omputer screen asks you to see the computer monitor for Share photo options follow the onscreen prompts on your computer Save photos to your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card or storage device to your computer s hard drive for sharing photos online and printing from your computer Save photos to your computer 91 Chapter 8 92 Before transferring photos to your computer you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP Photosmart or connect a storage device to the front USB port To save photos 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display View Print Create Share Save 2 Touch Save The Save Photos menu appears 3 Touch Save to Computer X TIP You can also transfer images from a memory card to a connected USB storage device by choosing the Save to USB drive option If the HP Photosmart is network connected a list of available computers appears Select the computer to which you want to transfer the photos and then continue to the next step 4 When the Save to Computer screen asks you to see the computer monitor for Import photo options follow the onscreen prompts on your c
184. omputer to save the photos to your computer Only images that were not previously saved are copied to your computer Use the photo features Edit photos using the control panel The HP Photosmart offers several basic editing features that you can use to edit your photos manually before you print them as well as a feature that enables you to automatically enhance your photos This section contains the following topics Zoom and pan to crop a photo Rotate a photo Adjust the brightness of your photos e Print a frame around your photo Apply special color effects to your photos Remove red eye e Automatically enhance your photos Zoom and pan to crop a photo The HP Photosmart enables you to zoom in or out on a specific area of a photo When you print the photo the photo is cropped so only the area shown on the display prints Ef NOTE The changes you make to the photo apply only to viewing and printing the photo The changes will not be saved on the memory card or storage device To crop a photo 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display 2 Touch View The View Photos screen appears 3 Touch 4 or gt to scroll through the thumbnails of your photos 4 When the thumbnail of the photo you want to edit appears touch it
185. ore information see Replace the ink cartridges on page 102 Ink delivery failure Cause The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print Solution Turn the HP Photosmart off unplug the power cord and wait 10 seconds Then plug the power cord back in and turn the device on If you continue to receive this message write down the error code provided in the message and then contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Ink supply error Cause The indicated ink cartridge was removed during maintenance Solution Replace the indicated ink cartridge with the previous ink cartridge during the maintenance procedure After the maintenance procedure is complete you can insert the new ink cartridge For more information see Replace the ink cartridges on page 102 Errors 163 Chapter 12 Ink cartridge s are expired Cause The ink in the indicated ink cartridge s is at the expiration date Solution Each ink cartridge has an expiration date The purpose of expiration is to protect the printing system and to ensure ink quality When you receive an ink cartridge s are expired message remove and replace the expired ink cartridge and then close the message You can also continue printing without replacing the ink cartridge by fo
186. ormation see Clean the print head on page 106 Ifyou are missing lines when you print clean the electrical contacts For more information see Clean the ink cartridge contacts on page 107 If the self test report does not show a problem investigate other causes such as the image file or software program For additional ink cartridge troubleshooting visit the HP Web site at www hp com Support Print quality troubleshooting 131 4 Em c oO a gt fo z 2 Q Chapter 12 This section contains the following topics Ink is bleeding or smearing Ink is not filling the text or graphics completely The text edges are jagged The printout has a horizontal band of distortion near the bottom of the page Colors run into each other on the printout Printouts have horizontal streaks or lines Printouts are faded or have dull colors Printouts seem blurry or fuzzy Printouts have vertical streaks Printouts are slanted or skewed Paper is not picked up from the input tray Ink is bleeding or smearing Cause The paper type is not suitable for the HP Photosmart Solution Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart Cause The print head needs to be cleaned Solution Clean the print head and then print a self test report Check the color blocks in the report for any problems If the color blocks show print quality probl
187. other operating systems If you have an operating system other than Windows XP HP recommends that you use the configuration program that came with your wireless LAN card To find the configuration program for your wireless LAN card access your computer s list of programs Using the LAN card configuration program create a network profile that has the following values 2 2 o 0 i en E it Network name SSID Mynetwork example only NOTE You should create a network name that is unique and easy for you to remember Just remember that the network name is case sensitive Therefore you must remember which letters are uppercase and lowercase Communication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc network You can use the Wireless Setup Wizard to connect the HP Photosmart to a wireless ad hoc network To connect to a wireless ad hoc network 1 Touch Setup on the display 2 Touch Network Bf NOTE Ifthe menu option you want is not visible on the screen touch A or WV to scroll through all the menu options 3 Touch Wireless Setup Wizard This runs the Wireless Setup Wizard The setup wizard searches for available networks and then displays a list of detected network names SSIDs The infrastructure networks appear first in the list followed by available ad hoc networks The networks with the strongest signal appear first the weakest appear last 4 Onthe display look for
188. otosmart or try transferring the files to your computer using a memory card reader or a USB cable If you already transferred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort Cause The file system is corrupted Solution Check the display for an error message telling you that the images on the memory card or storage device are corrupted Errors 153 E Em c oO a gt fo z E Q Chapter 12 If the file system on the card is corrupt reformat the memory card in your digital camera A CAUTION Reformatting the memory card will delete any photos stored on the card If you have previously transferred the photos from your memory card to a computer try printing the photos from the computer Otherwise you will need to retake any photos you might have lost General user messages 154 The following is a list of messages related to common user errors Memory card error Disconnected Out of disk space Card access error Use only one card at a time Card is inserted incorrectly Card is not fully inserted Card is damaged Memory card error Cause There are two or more memory cards inserted into the HP Photosmart at the same time Solution Remove all but one memory card The HP Photosmart reads the remaining memory ca
189. ou are finished entering the WEP key touch Done on the visual keyboard 7 Touch OK again to confirm The HP Photosmart will attempt to connect to the SSID If a message says you entered an invalid WEP key check the key you wrote down for your new network follow the prompts to correct the WEP key and then try again 8 When the HP Photosmart connects successfully to the network go to your computer to install the software Related topics Enter text using the visual keyboard on page 13 Install the software for a network connection on page 36 Network troubleshooting on page 125 Install the software for a network connection Use this section to install the HP Photosmart software on a computer connected to a network Before you install the software make sure you have connected the HP Photosmart to a network 36 Finish setting up the HP Photosmart NOTE Ifyour computer is configured to connect to a series of network drives make sure that your computer is currently connected to these drives before installing the software Otherwise HP Photosmart installation software might try to use one of the reserved drive letters and you will not be able to access that network drive on your computer NOTE Installation time can range from 20 to 45 minutes depending on your operating system the amount of available space and the processor speed of your computer To install the Windows HP Photosmart software 1
190. our computer and temporarily disabling your firewall before reinstalling the HP Photosmart software You can re enable your firewall application after installation is complete If you still see firewall pop up messages you must always accept or allow the pop up messages te Iz lt vo ze a S For more information see the documentation provided with the firewall software Cause A Virtual Private Network VPN is preventing the HP Photosmart from accessing your computer Solution Temporarily disable the VPN before proceeding with the installation 4 NOTE The HP Photosmart functionality will be limited during VPN sessions Cause The HP Photosmart is not turned on Solution Turn on the HP Photosmart Print quality troubleshooting If you are having problems with print quality try the solutions in this section and observe the following guidelines Replace refilled or empty ink cartridges with genuine HP ink cartridges Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task For more information see Set the paper type for printing on page 67 and Choose papers for printing on page 55 Print and evaluate a self test report For more information see Print a self test report on page 99 If the self test report shows a defect try the following e Clean the ink cartridges automatically For more inf
191. overnment agencies WPA TKIP Temporal Key Integrity Protocol an advanced encryption protocol is in use Automatic AES or TKIP is in use Not applicable This parameter does not apply to this network type WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another This security method is common on wireless networks Access Point HW Address The hardware address of the wireless router or access point on the network to which the HP Photosmart is connected e MAC address The unique MAC Media Access Control hardware address of the access point Not applicable This parameter does not apply to this network type Total Packets transmitted The number of packets transmitted by the HP Photosmart without error since it has been turned on The counter clears after the HP Photosmart is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet contains the destination address as well as the data Connect to a network 49 m 7 ET o t ag o Chapter 4 continued Parameter Total Packets received Description The number of packets received by the HP Photosmart without error since it has been turned on The counter clears after the HP Photosmart is turned off Bluetooth settings The following table describes the Bluetooth settings shown on th
192. ow If the connections are secure and nothing has printed several minutes after you sent a print job to the HP Photosmart check the status of the HP Photosmart In the HP Photosmart Software click Status For more information see Communication problems over a USB connection on page 113 Cause The HP Photosmart is turned off Solution Look at the On button located on the top of the HP Photosmart If it is not lit the HP Photosmart is turned off Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet Press the On button to turn on the HP Photosmart Cause The HP Photosmart experienced an error Solution Turn the HP Photosmart off and then unplug the power cord Plug the power cord back in and then press the On button to turn on the HP Photosmart Cause The status of the printer driver has changed 140 Troubleshooting Solution The printer driver status might have changed to either offline or stop printing To check the printer driver status 1 In the HP Solution Center click the device tab 2 Click Settings 3 Click Status If the status is offline or stop printing change the status to ready Cause A deleted print job is still in the queue toy Iz lt vo 2 Q 5 LT Solution A print job might remain in the queue after it has been cancelled The cancelled print job jams the queue and prevents the next print job fro
193. per 142 Troubleshooting Solution Load paper in the input tray For more information see Load paper on page 57 The pages in my document came out in the wrong order Cause The print settings are set to print the first page of your document first Because of the way the paper feeds through the HP Photosmart this means the first page will be print side up at the bottom of the stack Solution Print the document in reverse order When the document finishes printing the pages will be in correct order fo c lt vo x a S o LT For more information see Print a multiple page document in reverse order on page 78 The margins are not printing as expected Cause The margins are not set correctly in your software application Solution Check the printer margins Make sure the margin settings for the document do not exceed the printable area of the HP Photosmart To check your margin settings 1 Preview your print job before sending it to the HP Photosmart 2 Checkthe margins The HP Photosmart uses the margins you have set in your software application as long as they are greater than the minimum margins the HP Photosmart supports 3 Cancelthe printjob if the margins are not satisfactory and then adjust the margins in your software application Cause The paper size setting might not be set correctly for the project you are printing Solution Verify that you have select
194. per 157 reading or writing file 152 European Union Directive 2002 95 EC 177 recycling information 178 EWS See Embedded Web Server F factory defaults restore 19 fax paper width incorrect 158 poor quality printouts 132 volume 18 fax problems poor print quality 132 smeared ink 132 FCC statement 179 file invalid name 153 supported formats 153 unreadable 152 unsupported formats 153 firmware revision mismatch 150 firmware version 44 G gateway default setting 45 47 general information configuration page 44 greeting cards load 63 H hardware address 47 186 hardware address 802 3 wired 45 help menu 12 hostname 44 51 HP Photosmart send images 90 l images crop 93 rotate 94 zoom 93 improper shutdown 160 infrastructure mode 29 ink drying time 157 empty 163 low 145 replace soon 166 sprays inside HP Photosmart 145 ink cartridge failure 163 ink cartridges check ink levels 101 clean contacts 107 damaged 162 empty 163 error message 167 error messages 161 expired 164 HP ink depleted 165 incorrect 161 162 167 missing 162 non HP ink 164 order 111 replace 102 replace soon 166 supply error 163 tips 114 troubleshoot 120 ink levels icons 11 ink levels check 101 ink supplies purchase 111 ink removing ink from skin and clothing 108 install software troubleshoot 117 interface card 30 invalid file name 153 IP address 44 45 47 settings 41 iron on transfers 79 J jams paper 64
195. ption you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Visibility 4 Touch Not visible The HP Photosmart is inaccessible to Bluetooth devices that have not stored its device address Turn the Bluetooth radio on and off The Bluetooth radio is on by default as indicated by the blue light on the front of the HP Photosmart In order to stay connected to Bluetooth the radio must stay on However if the HP Photosmart is connected to a wireless network or you have a USB connection the radio is not used In this case you might want to turn the radio off To turn the Bluetooth radio on and off 1 Touch Setup on the display 2 Touch Bluetooth NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Bluetooth Radio 4 Touch On or Off Reset Bluetooth settings on the HP Photosmart You can reset all of the Bluetooth settings on the HP Photosmart to the factory defaults Bf NOTE Only select Reset Bluetooth if you want all of the HP Photosmart Bluetooth settings returned to factory defaults To reset the Bluetooth settings 1 Touch Setup on the display 2 Touch Bluetooth Ef NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Reset Bluetooth Use a Bluetooth connection to print from your computer A Bluetooth connect
196. puter has the Widcomm stack If you have an HP computer and plug in an HP bt450 it will install automatically using the Widcomm stack 2 5 2 o 0 iS e 5 it To install and print using the Microsoft stack 1 Make sure that you have installed the HP Photosmart software on the computer NOTE The purpose of installing the software is to make sure the printer driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to the HP Photosmart install the USB connection first For more information see the Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen 2 Attach an HP bt450 to the front USB port of the HP Photosmart 3 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If you have Windows XP with Service Pack 2 or Windows Vista installed the Bluetooth drivers are installed automatically If you are prompted to select a Bluetooth profile select HCRP If your computer has Bluetooth built in just make sure the computer is started 4 On the Windows taskb
197. r cord are plugged in E Em c oO a gt fo z 2 Q 3 Click Retry to retry the connection If this does not work continue to the next step 4 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again or try plugging the USB cable into a different USB port Do notattach the USB cable to a keyboard e Verify that the USB cable is 3 meters 9 8 feet or less in length f you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted For more information see Uninstall and reinstall the software on page 123 received a message that an unknown error has occurred Cause The source of the error is unknown Solution Try to continue with the installation If that does not work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP Photosmart application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart 122 Troubleshooting For more information see Uninstall and reinstall the software on page 123 The registration screen does not appear Cause The registration
198. r the HP Photosmart ssssseseseeee 153 General user MESSAGES 2 ccesceneeeseneterssconeeeesceesenseetereseesedseseecersnseneeeseseeceneseesenetease 154 MIX MIICLIDO If T 156 Power and connection messages ssssssee eene eene nennen nnne 158 Ink cartridgemessages ioci eset itera dede eee Rx EE Eres depu esame Ne a iiiaae aai 161 HP warranty and support Wealtannty ss 169 Ink cartridge warranty information eeesssseee eee emm nennen ennemis 169 lle 170 Before you call HP support erret entente nennen i nenne ena hene na ain nnn 170 AHP support by PHONG T seis 170 Phone support perlod rr rere ttr EE ERR n iae RI EE EREE OE EEEE i arina 171 PIAGIN G22 Call isda tec er 171 After the phone support period sssssssssseeene enm emere eene 171 Additional warranty Options eene ritorno a E rac sue aE Pe Ea and Ed 171 HP Quick Exchange Service Japan sese ener 172 Call HP Korea customer support s iceceiieeee nenne enne neant retener enne desnudo n Rada Saini 172 Contents Prepare the HP Photosmart for shipment emen 173 Secure the Ink syStet iuiciooen e Linie oap rin Serenus FU pe ROn dc Pa Rock ko ER ERR RR S E Ead aaa
199. r zeroes 0000 2 5 2 o 0 i e E it To set the HP Photosmart to require passkey authentication 1 Touch Setup on the display 2 Touch Bluetooth Bf NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Passkey 4 Touch Change 5 Usethe visual keyboard to enter a new passkey f NOTE The passkey must be 1 to 4 characters long and can only consist of numbers 6 When you have finished entering your passkey touch OK The Bluetooth menu appears Touch Security Level Touch High High level security requires authentication Passkey authentication is now set for the HP Photosmart ON Related topics Enter text using the visual keyboard on page 13 Set the HP Photosmart to be invisible to Bluetooth devices You can set the HP Photosmart to be either Visible to all Bluetooth devices public or Not visible to any private Visible to all Any Bluetooth device within range can print to the HP Photosmart Not visible Only Bluetooth devices that have stored the device address of the HP Photosmart can print to it Ef NOTE The HP Photosmart ships with a default accessibility level of Visible to all Computer connection information 23 em 7 ET 7 t ag o Chapter 4 To set the HP Photosmart to be Not visible 1 Touch Setup on the display 2 Touch Bluetooth NOTE Ifthe menu o
200. ras can sometimes cause a subject s eyes to appear red in your photos You can remove redness so that eyes appear the correct shade in your photos To remove red eye from photos 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display 2 Touch View The View Photos screen appears 3 Touch 4 or gt to scroll through the thumbnails of your photos Edit photos using the control panel 97 Chapter 8 4 When the thumbnail of the photo you want to edit appears touch it 5 When the selected photo appears by itself on the display press the Red Eye Removal button on the control panel XX TIP Another method is to choose Red Eye Removal from the Edit menu A red eye icon blinks in the upper left corner of the photo red eye removal is applied and the photo is shown by itself on the display Automatically enhance your photos The HP Photosmart is set up by default to enhance your photos automatically when you print them The changes are only visible on your printed output you cannot see the changes on the display When this feature is enabled the HP Photosmart uses HP Real Life Technologies to e Adjust the brightness or darkness of your photos Adjust the lighting to make dark images appear brighter Sharpen blurry images You can turn off the automatic photo enh
201. rd and displays the first photo stored on the memory card Cause You have inserted a Compact Flash memory card backwards or upside down Solution Remove the memory card and reinsert it correctly The label of the Compact Flash card faces up and should be readable as you insert it into the slot Cause You have not fully inserted the memory card Solution Remove the memory card and reinsert it in the memory card slot until it stops Disconnected Cause Several situations can cause this error message to appear Your computer is not turned on Your computer is not connected to the HP Photosmart The software that came with the HP Photosmart was not installed correctly The software that came with the HP Photosmart is installed but it is not running Troubleshooting Solution Make sure your computer is turned on and is connected to the HP Photosmart Also make sure you installed the software that came with the HP Photosmart For more information see Communication problems over a USB connection on page 113 e Network troubleshooting on page 125 Out of disk space Cause There is not enough available memory on your computer to perform the task 22 Iz lt vo 2 Q S o LT Solution Close some applications and try the task again Card access error Cause There are two or more memory cards inserted into the HP Photosmart at the same time Solution Remo
202. reate your own printing shortcuts If you frequently print on transparency film for example you can create a printing shortcut by selecting the Presentation Printing shortcut changing the paper type to HP Premium Inkjet Transparency Film and then saving the modified shortcut under a new name for example Transparency Presentations After creating the printing shortcut simply select it when printing on transparency film rather than changing the print settings each time To create a printing shortcut 1 Onthe File menu in your software application click Print 2 Make sure the HP Photosmart is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab 5 Inthe Printing Shortcuts list click a printing shortcut The print settings for the selected printing shortcut are displayed 6 Change the print settings to those you want in the new printing shortcut 7 Inthe Type new shortcut name here box type a name for the new printing shortcut and then click Save The printing shortcut is added to the list Delete printing shortcuts You might want to delete printing shortcuts that you no longer use To delete a printing shortcut 1 On the File menu in your software application click Print 2 Make sure the HP Photosmart is the selected printer 3
203. rol panel faceplate in a safe place and when the replacement HP Photosmart arrives reattach your control panel faceplate You must attach your control panel faceplate to use the control panel functions on the replacement HP Photosmart ET NOTE Seethe Setup Guide that came with the HP Photosmart for instructions on how to attach your control panel faceplate The replacement HP Photosmart might come with instructions for setting up your device Pack the HP Photosmart Complete the following steps after you have prepared the HP Photosmart for shipment To pack the HP Photosmart 1 Ifavailable pack the HP Photosmart for shipment by using the original packing materials or the packaging materials that came with your exchange device gu v m E A E El gt lt w E Qa 4 i mo ne e a If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty Place the return shipping label on the outside of the box 3 Include the following items in the box Acomplete description of symptoms for service personnel samples of print quality problems are helpful e A copy ofthe sales slip or other proof of purchase to establish the warranty coverage period e Your name address and a phone number where you can be reached during the day 174 HP warranty and support 14
204. rompted choose your country region and then click Contact HP for information on calling for technical support Replace ink cartridges soon Cause The indicated ink cartridge is estimated to be low on ink and might need to be replaced soon Solution You might be able to continue printing for a short period of time with ink remaining in the print head assembly Replace the indicated ink cartridge s or follow the prompts on the display or computer screen to continue For more information see Replace the ink cartridges on page 102 Scheduled maintenance Cause The HP Photosmart performs a periodic maintenance procedure to ensure excellent print quality 166 Troubleshooting Solution Load unused plain white letter or A4 paper in the input tray Then follow the prompts on the display or computer screen to continue Wrong ink cartridge s installed Cause The wrong ink cartridge s are installed Solution The first time you set up and use the HP Photosmart make sure to install the ink cartridges that were shipped with your device The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly To resolve this error replace the affected ink cartridge s with the ink cartridges that were shipped with the HP Photosmart e7 c lt vo 2 Q 5 For more information see Replace the ink cartridges on page 102 Ink cartridge
205. router is not broadcasting its network name SSID because the Broadcast SSID option is turned off Solution Access the router s Embedded Web Server and turn on the Broadcast SSID option See the user guide that came with your wireless router for information on how to access the Embedded Web Server and check the Broadcast SSID setting For more information see Connect to an integrated wireless WLAN 802 11 network on page 30 Cause The wireless router infrastructure or computer ad hoc is too far from the HP Photosmart or there is interference Solution n order to establish a good signal between the HP Photosmart and wireless router infrastructure or computer ad hoc you might have to experiment a Troubleshooting bit Assuming the equipment is functioning properly try doing the following things separately or in combination If there is a long distance between your computer or wireless router and the HP Photosmart move them closer together If there are metal objects such as a metal bookcase or refrigerator in the transmission path clear the path between the HP Photosmart and the computer or wireless router te A P Ifa cordless telephone microwave or other device that emits radio signals 3 transmitting at 2 4 GHz is nearby move it farther away to reduce radio amp interference 8 If your computer or wireless router is near an external wall move them away from E the wall E
206. s or color tone Preview your print job Set the paper size The Size setting helps the HP Photosmart determine the printable area on the page Some of the paper size choices have a borderless equivalent which allows you to print to the top bottom and side edges of the paper Usually you set the paper size in the software application you used to create your document or project However if you are using custom size paper or if you cannot set the paper size from your software application you can change the paper size in the Properties dialog box before printing To set the paper size 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 In the Resizing Options area click the appropriate paper size from the Size list The following table lists the suggested paper size settings for the different types of paper you can load in the input tray Make sure to look at the long list of choices in n 66 Print from your computer the Size list to see if a defined paper size already exists for the type of paper you are using Paper type Su
207. screen did not launch automatically Solution You can access the registration Sign up now screen from the Windows taskbar by clicking Start pointing to Programs or All Programs HP Photosmart D7400 series and then clicking Product Registration 22 c lt vo 2 Q S e Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP Photosmart application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart To uninstall from a Windows computer method 1 1 Disconnect the HP Photosmart from your computer Do not connect the HP Photosmart to your computer until after you have reinstalled the software On the Windows taskbar click Start Programs or All Programs HP Photosmart D7400 series Uninstall Follow the onscreen instructions If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted Restart your computer 4 NOTE Itis important that you disconnect the HP Photosmart before restarting your computer Do not connect the HP Photosmart to your computer until after you have reinstalled th
208. ses on labels or envelopes 1 Print a test page on plain paper first 2 Place the test page on top of the label sheet or envelope and hold both up to the light Check the spacing for each block of text Make adjustments as needed 3 Load the labels or envelopes into the main input tray A CAUTION Do notuse envelopes with clasps or windows They can get stuck in the rollers and cause paper jams 4 Slide the paper length and paper width guides inward against the stack of labels or envelopes until the guides stop 5 If you are printing on envelopes do the following a Display the print settings and click the Features tab b Inthe Resizing Options area click the appropriate envelope size in the Size list 6 Click OK and then click Print or OK in the Print dialog box 80 Print from your computer Print a poster You can create a poster by printing a document on multiple pages The HP Photosmart prints dotted lines on some pages to indicate where to trim the pages before taping them together ai To print a poster 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Adv
209. ssee eee emen 33 Create a network profile for a Windows XP compulter seeeeeene 33 Create a network profile for other operating systems sseeeene 35 Connect to a wireless ad hoc network em ene 35 Install the software for a network connection esseesseeeennm en 36 Connect to additional computers on a network sssssseee emm 37 Change the HP Photosmart from a USB connection to a network connection 38 Manage your network settings sss enne nennen enne nns 38 Change basic network settings from the control panel 39 Change advanced network settings from the control panel settings 41 Use the Embedded Web Server eee nennen 42 Network configuration page definitions 44 WuepneSelbrr i leer M 50 F HOW ONE EE 53 6 Load paper Choose papers for printing ssssssssseeneene emm ene aat eniran nnnene nn ennnnnen 55 Recommended papers for printing sssseeeenne emm ene 55 P pers t0 olo 57 Load PAP SM PAPA E A A A A A A E REvvhE 57 Load full size paper D aan RER A A n 58 Load 10 x 15 cm 4 x 6 inch photo Papel ee eect teeter emm nemen 60 Load INdeX dre Do 61 Wes M B 62 Load other types of paper 1 eee iitee dietus riesci EE ea ande sella hace esae cede ct iau 6
210. structed in the following steps 9 Wait until the HP Photosmart has stopped printing for several seconds before removing any of the printed pages from the output tray If you remove the pages while the document is still printing the pages might get out of order 10 Follow the instructions that appear on your screen for reloading the paper to print on the second side and then click Continue 11 When the entire document has finished printing fold the stack of paper in half so that the first page is on top then staple the document along the crease x TIP For best results use a saddle stapler or a heavy duty stapler with a long reach to staple the booklet 1149 47 Ze m Figure 7 1 Left edge binding for left to right languages 7 911 SS PAP Figure 7 2 Right edge binding for right to left languages Perform special print jobs TT Chapter 7 Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper To print multiple pages on a single sheet 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab In the Pages per sheet list click 2 4 6 8 9
211. t found File not found File format not supported Invalid file name Supported file types for the HP Photosmart File corrupted Error reading or writing the file Cause The HP Photosmart software could not open or save the file Solution Check to see if you typed the correct folder and file name Unreadable files NN files could not be read Cause Some ofthe files on the inserted memory card or attached storage device are damaged Solution Reinsert the memory card in the HP Photosmart or try transferring the files to your computer using a memory card reader or a USB cable If you already transferred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort Photos not found Cause Some ofthe files on the inserted memory card or attached storage device are damaged Solution Reinsert the memory card in the HP Photosmart or try transferring the files to your computer using a memory card reader or a USB cable If you already transferred the files to your computer try printing those files by using the HP Photosmart Software The copies might not be damaged If these solutions do not work retake the photos with your digital camera as a last resort Cause There are no photos found on the memory card or storage device Solution Take some photos with your
212. t the paper type to transparency film before printing on transparency film HP Iron On Transfers 1 Flatten the transfer sheet completely before using it do not load curled sheets XX TIP To prevent curling keep transfer sheets sealed in the original package until you are ready to use them 2 Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up HP Greeting Cards HP Photo Greeting Cards or HP Textured Greeting Cards A Inserta small stack of HP greeting card paper into the input tray with the print side down slide the stack of cards forward until it stops XX TIP Make sure the area on which you want to print is inserted first print side down in the input tray HP Inkjet labels 1 Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjet labels and make sure that the labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through the HP Photosmart causing subsequent paper jams 2 Fan the stack of labels to make sure none of the pages are sticking together 3 Place a stack of label sheets on top of full size plain paper in the input tray label side down Do not insert labels one sheet at a time Load paper For best results set the paper type and paper size before printing Load paper 63 Chapter 6 HP CD D
213. t want to use this feature when the self test report shows streaking or white lines through any of the blocks of color If you still have print quality problems after aligning the printer try cleaning the print head If print quality problems persist after aligning and cleaning contact HP support To align the printer from the control panel 1 Load letter A4 or legal unused plain white paper into the input tray Touch Setup on the display Touch Tools Touch Align Printer The HP Photosmart prints a test page aligns the print head and calibrates the printer Recycle or discard the page A success or failure message appears nom is f NOTE If you have colored paper loaded in the input tray when you align the printer the alignment will fail Load unused plain white paper into the input tray and then try the alignment again G 2 2 e T n a I v 2 4 S 8 If the alignment fails again you might have a defective sensor or ink cartridge Contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Work with ink cartridges 105 Chapter 10 To align the printer from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Toolbox
214. telephone cable connectors they are not interchangeable An RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts router A router provides a bridge between two or more networks A router can link a network to the Internet link two networks and connect both to the Internet and help secure networks through the use of firewalls and assigning dynamic addresses A router can also act as a gateway while a switch cannot SSID The SSID or network name identifies a wireless network Switch A switch makes it possible for several users to send information over a network at the same time without slowing each other down Switches allow different nodes a network connection point typically a computer of a network to communicate directly with one another WEP Wired Equivalent Privacy WEP is a type of encryption used for wireless network security Connect to a network 51 2 2 o 0 2 e 5 it Chapter 4 continued WPA Wi Fi Protected Access WPA is a type of encryption used for wireless network security WPA offers greater security than WEP au a 7 ET o 2 o 52 Finish setting up the HP Photosmart 5 How dol This section contains links to commonly performed tasks such as printing and sharing photos How do print 10 x 15 cm 4 x 6 inch borderless photos from a memory card on page 87 Ho
215. tem which uses the digits 0 9 plus the letters A F host computer The computer at the center of a network Hostname The TCP IP name assigned by the installation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Control MAC address hub No longer commonly used in modern home networks a hub takes its signal from each computer and sends it to all of the other computers connected to the hub Hubs are passive other devices on the network plug into the hub in order to communicate with one another A hub does not manage the network IP address A number that uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutolP You can also set up a static IP address though this is not recommended MAC address Media Access Control MAC address that uniquely identifies the HP Photosmart This is a unique 12 digit identification number assigned to networking hardware for identification No two pieces of hardware have the same MAC address network name The SSID or network name identifies a wireless network NIC Network Interface Card A card on your computer that provides an Ethernet connection so that you can connect your computer to a network RJ 45 connector The connector on the ends of an Ethernet cable Although standard Ethernet cable connectors RJ 45 connectors look similar to standard
216. the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another IP Address The IP address of the domain name server Not Specified The IP address is not specified or the device is initializing NOTE Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP Link Configuration The speed at which data is transmitted over a network Speeds include 10TX Full 10TX Half 100TX Full and 100TX Half When setto None networking is disabled Total Packets transmitted The number of packets transmitted by the HP Photosmart without error since it has been turned on The counter clears after the HP Photosmart is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet contains the destination address as well as the data Total Packets received The number of packets received by the HP Photosmart without error since it has been turned on The counter clears after the HP Photosmart is turned off Finish setting up the HP Photosmart Wireless 802 11 network settings The following table describes the 802 11 wireless settings shown on the network configuration page Parameter Hardware Address MAC IP Address Description
217. the paper into the input tray Follow the prompts on the display or the computer screen to continue your print job For more information see Load full size paper on page 58 Cause The rear door is off the HP Photosmart Solution If you removed the rear door to clear a paper jam replace it For more information see Clear paper jams on page 115 Paper jam misfeed or blocked carriage Cause Paper has jammed the HP Photosmart Errors 157 Chapter 12 Solution Clear the jam Touch OK to continue your print job For more information see Clear paper jams on page 115 Cause The print head assembly is blocked or stalled Solution Turnthe HP Photosmart off and open the ink cartridge door Remove any objects that are blocking the print head assembly including any packing materials and then turn the HP Photosmart on again x e c Er oO n e Em El co Paper mismatch Cause The print setting for the print job does not match the paper type or size loaded in the HP Photosmart Solution Change the print setting or load the appropriate paper in the input tray For more information see Set the paper type for printing on page 67 e Set the paper size on page 66 Information on paper on page 115 Wrong paper width Cause The print setting chosen for the print job does not match the paper loaded in the HP Photosmart Solution Change the print se
218. ting up a wireless network or bluetooth device name To enter text using the visual keyboard 1 To select a letter number or symbol on the visual keyboard touch the appropriate selection To enter lowercase letters uppercase letters numbers and symbols To enter lowercase letters touch abc on the visual keyboard To enter uppercase letters touch ABC on the visual keyboard Toenter numbers touch 123 on the visual keyboard Toenter symbols touch on the visual keyboard 2 After you touch the appropriate letter number or symbol the selection appears in the white space above the visual keyboard Overview XX TIP To erase a letter number or symbol touch Del on the visual keyboard 3 When you are finished entering text numbers or symbols touch Done on the visual keyboard Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your photos It also provides access to other basic HP imaging software features such as saving and viewing your photos Enter text using the visual keyboard 13 Chapter 2 For more information on using the HP Photosmart Software Check the Contents panel on the left Look for the HP Photosmart Software Help contents book at the top If you do not see the HP Photosmart Software Help contents book at the top of the Contents panel access the software help through the HP Solution Center fe lt fo z 14
219. tom light This yellow light flashes when data is being sent or received by the device over the network To establish an active network connection 1 Check the cable connections from the HP Photosmart to your gateway router or hub to ensure connections are secure 2 If the connections are secure turn off the power on the HP Photosmart and then turn it on again Press the On button on the control panel to turn the HP Photosmart off and press it again to turn the device on Also turn off the power on your router or hub and then turn it on again 126 Troubleshooting Cause You were able to connect the HP Photosmart to the network previously but now it will not connect Solution Turn off the HP Photosmart the computer and the router Wait 30 seconds Turn on the router first and then turn on the HP Photosmart and the computer Cause The HP Photosmart and computer are not connected to the same network Solution Try accessing the Embedded Web Server on the HP Photosmart To find the IP address print a network configuration page fo c lt v o Q S o Related topics e View and print network settings on page 39 Use the Embedded Web Server on page 42 The Printer not Found screen appears during installation Cause The HP Photosmart is not turned on Solution Turn on the HP Photosmart Cause You do not have an active network connection Solution Make sure you have an
220. tosmart is lit However if the HP Photosmart is connected to a wired network or you have a USB connection the radio is not used In this case you might want to turn the radio off To turn the wireless radio on and off 1 Touch Setup on the display 2 Touch Network NOTE Ifthe menu option you want is not visible on the screen touch A or W to scroll through all the menu options 3 Touch Wireless Radio 4 Touch On or Off Print the wireless network test The wireless network test performs a series of diagnostic tests to determine whether network setup is successful The wireless network test prints automatically when the Wireless Setup Wizard is run You also can print the wireless network test at any time 40 Finish setting up the HP Photosmart To print the wireless test report 1 Touch Setup on the display 2 Touch Network Bf NOTE Ifthe menu option you want is not visible on the screen touch A or WV to scroll through all the menu options 3 Touch Wireless Network Test The Wireless Network Test prints Related topics Network troubleshooting on page 125 2 2 o 0 e 5 it Change advanced network settings from the control panel settings The advanced network settings are provided for your convenience However unless you are an advanced user you should not change any of these settings This section contains the following topics Set link speed Change IP settings Set
221. ts use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page For more information see Information on paper on page 115 Cause The print head needs to be cleaned Solution Clean the print head and then print a self test report Check the color blocks in the report for any problems If the color blocks show print quality problems perform a printer alignment If the problem persists after cleaning and aligning contact HP support for help Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see e Clean the print head on page 106 Print a self test report on page 99 Align the printer on page 105 Cause You are using non HP ink Solution HP recommends that you use genuine HP ink cartridges Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time f NOTE HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty The text edges are jagged Cause The font is a custom size Print quality trou
222. ts of paper Solution If the HP Photosmart has only a few sheets remaining load more paper in the input tray If there is plenty of paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray For more information see Load paper on page 57 Ink is spraying the inside of the HP Photosmart when print a photo Cause The borderless print settings require photo paper to be loaded in the input tray You are using the wrong paper type Solution Make sure you load photo paper in the input tray before you print a borderless print job Memory card and front USB port troubleshooting Use this section to solve these memory card problems My memory card no longer works in my digital camera The HP Photosmart does not read the memory card or storage device The Photo light next to the memory card slots is blinking The Attention light blinks when insert my memory card or storage device Memory card and front USB port troubleshooting 145 Chapter 12 The photos on the memory card or storage device do not transfer to my computer Memory card or storage device is not available Photos in a connected digital camera with PictBridge do not print The file name appears as meaningless text Other users on the network can access my memory card or storage device Error message Cannot find the file or item Make sure the path and file name are corre
223. tting or load the appropriate paper in the input tray For more information see Information on paper on page 115 Change the print settings for the current job on page 66 Power and connection messages The following is a list of power and connection related error messages e Communication test failed HP Photosmart not found e Improper shutdown e Two way communication lost Communication test failed Cause The HP Photosmart is turned off Solution Look at the display on the HP Photosmart If the display is blank and the On button is not lit the HP Photosmart is turned off Make sure the power cord is 158 Troubleshooting firmly connected to the HP Photosmart and plugged into a power outlet Press the On button to turn on the HP Photosmart Cause The HP Photosmart is not connected to the computer Solution If the HP Photosmart is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP Photosmart and the computer as shown below ez c vo o Q S o LT For more information see Communication problems over a USB connection on page 113 HP Photosmart not found Cause This error applies only to USB connected devices The USB cable is not plugged in properly Solution If the HP Photosmart is not properly connected to the computer communication errors can occur Make sure t
224. twork settings shown on the network configuration page Parameter Description Network Status Status of the HP Photosmart e Ready The HP Photosmart is ready to receive or transmit data e Offline The HP Photosmart is not currently connected to the network Active connection Network mode of the HP Photosmart type e Wired The HP Photosmart is connected by Ethernet cable to an IEEE 802 3 network Wireless The HP Photosmart is connected to a wireless 802 11 network e None There is no network connection URL The IP address of the Embedded Web Server NOTE You will need to know this URL when you try to access the Embedded Web Server Firmware The internal networking component and device firmware revision code Revision NOTE f you call HP Support depending on the problem you might be asked to provide the firmware revision code Hostname The TCP IP name assigned by the installation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Control MAC address 44 Finish setting up the HP Photosmart continued Parameter Admin Password Description Status of the administrator s password for the Embedded Web Server e Set Password is specified You must enter the password to make changes to the Embedded Web Server parameters e Not Set No password is set A password is not required for making changes to the Embedded Web Server p
225. u want to print appears touch it When the selected photo appears by itself on the display touch the image again A checkmark appears to indicate that the photo is selected You can change the number of copies by touching A or W The total number of photos that will print appears at the top of the display 88 Use the photo features 8 Touch or gt to continue scrolling through and selecting photos and then touch Done The Print Preview screen appears showing how your photo s will look when printed 9 Optional If you want to check and or modify any of your print settings touch Settings 10 Touch Print or press the Print Photos button on the control panel A print status screen displays the number of pages to print and the estimated time to complete Create special projects from your photos The HP Photosmart enables you to create special projects from your photos including Photo albums Panorama prints Wallet size photos Passport size photos Video action prints from your video frames To create special projects 1 Insert a memory card into the appropriate slot on the HP Photosmart or connect a storage device to the front USB port The Photosmart Express menu appears with the most recent photo shown on the display 2 Make sure the photo tray or main input tray is loaded with the correct paper for the type of project you are creating Create special projects from your photos 89 Chapter
226. umbers for your device and purchase ink cartridges To order genuine HP supplies for the HP Photosmart go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE Ordering ink cartridges online is not supported in all countries regions If it is not supported in your country region contact a local HP reseller for information about purchasing ink cartridges To order ink cartridges from your desktop A Click the Shop for HP Supplies icon on your desktop to connect to HP SureSupply You will see a list of original HP printing supplies that are compatible with your device as well as options to conveniently purchase the supplies you need options vary by country region If you deleted this icon from your desktop click the Start menu point to the HP folder then click Shop for Supplies To order HP printing supplies through the HP Solution Center 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox 4 NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device 2 Click the Estimated Ink Levels tab 3 Click Ink Cartridge Ordering Information The ink cartridge reorder numbers appear 4 Click Order Online HP sends detailed printer informatio
227. up wizard 42 Finish setting up the HP Photosmart Access the Embedded Web Server The computer you use to access the Embedded Web Server on the HP Photosmart must be connected to the same network as the HP Photosmart To access the Embedded Web Server 1 2 Print a network configuration page to find the IP address for the HP Photosmart In the Address box in your Web browser on your computer type the IP address of the HP Photosmart as shown on the network settings page For example http 192 168 1 101 The Embedded Web Server Home page appears showing information for the HP Photosmart 2 5 2 o 0 e 5 ra 4 NOTE Ifyou are using a proxy server in your browser you might need to disable it to access the Embedded Web Server If you need to change the language displayed in the Embedded Web Server do the following a Click the Settings tab b Click Select Language in the Settings navigation menu c Inthe Select Language list click the appropriate language d Click Apply Click the Home tab to access device and network information or click the Networking tab to access more network information or to modify network information Make any configuration changes Close the Embedded Web Server Related topics View and print network settings on page 39 Use the Embedded Web Server setup wizard The network setup wizard provided in the Embedded Web Server gives you an intuitive interface t
228. upport phone number for your country region to learn more about support options t fo 2 2 D v gt 2 a g G z a lt Additional warranty options Extended service plans are available for the HP Photosmart at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans Additional warranty options 171 Chapter 13 HP Quick Exchange Service Japan 127 A KUIVICMBY do 3s S BloadMe NCVS EARS CBRL EEW FYI A KRUYUAP MBL TNS KEERMIHS CHE NEBAY HP Quick Exchange Service ZZC 0477 A hUYVEERMERRL MLE 4YVIA hKUIVERMLET RBIS EREMIE TT Ke SERWOMMCEAWETH PUVAZEROAKRTCCRMISCEEMRTT V 0570 000511 ABS 03 3335 9800 B SIG ZA T AZ REC E IZS SR KGA PADARI 9 00 D 5 4 5 00 RT AO4 B 10 00 45 Ft 5 00 ET MRABKV1A10AS 3 ARERR H ERZORE e HR hH DARBVIT RY AZ BLCOATONET DARLTF RY A BFUYAZOFERCHMLEBSIC HEA cca c sxd C XEXEGIL O01i amp UZ Ti c ali0cAmBUIXSG EHE TO 2Ct1838 B BE 7 y FMD CIEIRRERESRUCCTIZ amp EU t 0 48 00 HIR oe HMOREBASERVOMMICKIDCBRRWKES FL DARVYIP RY A ISEL C CERE KEW HAMS MHHRE ORAS AA TUET e MARS COMBRICKIT Ene dus COY EAK FRIASULICBETSCEMHWVNET es v m E E gt lt m E Qa 4 i me o e a For instructions on how to pack your device for exchange see Pack the HP Photos
229. us Photo Papers to print your photos To print a borderless image 1 Load up to 10 x 15 cm 4 x 6 inch paper in the photo tray or full size photo paper in the main input tray 2 Onthe File menu in your software application click Print Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab d 72 Print from your computer 6 In the Size list click the size of photo paper loaded in the photo tray If a borderless image can be printed on the specified size the Borderless printing check box is enabled 7 Inthe Paper Type drop down list click More and then select the appropriate paper type f NOTE You cannot print a borderless image if the paper type is set to Plain paper or to a type of paper other than a photo paper 8 Select the Borderless printing check box if it is not already checked If the borderless paper size and paper type are not compatible the HP Photosmart software displays an alert and allows you to select a different type or size 9 Click OK and then click Print or OK in the Print dialog box Print a photo on photo paper For high quality photo printing HP recommends you use HP Premium Plus Photo Papers with the HP Photosmart To print a photo on photo paper 1 Remove all paper from
230. ustom CD DVD labels 1 einer seiniedeancesvocnndesecasessecensocnieeserepentners 74 Print using Maximum pin cece eee ee erence cena ee ee eee eaaeeeseeaeeeeneeeeesaeeseeeaeeenneeeenea 74 Print on both sides of the page c lt ccccseceees cnbeesecenteectneesssdheshecneeniesseesenscntecctneetebeseessenicnede 75 Print a multiple page document as a booklet 76 Print multiple pages on a single sheet eme 78 Print a multiple page document in reverse order see 78 Reverse an image for iron on transfers eene 79 Print on transparencies cei eere eid tert rin cota FR s Fon Fon a edu epa pe Tu E e Fa Ru ER S 79 Print a group of addresses on labels or envelopes ssss 80 Printa posten e M 81 Print a Webpage ete nep chase a a auno baee neum lr aoea ei eR RR X UNES 81 Stopa Pint e o ERE 82 Use the photo features MI Ez ekzi i fengola o toD c 86 Prints YOUR PMO1OS Pe AAO eai 87 Create special projects from your photos ssssessee em ener 89 Share photos using HP Photosmart Software sssssssseeee emen 90 Save photos to your combpulter 4 rincon rebua bii Let tp a vias e Fa Ed gi Rc eve dg FR EROR ET ca ea tied 91 Edit photos using the control panel sese eene eene 93 Zoom and pan to crop a photo sssssssseee eene eee eene ener enne 93 Rotate a
231. uts Use printing shortcuts to print with print settings that you use often The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list 4 NOTE When you select a printing shortcut the appropriate printing options are automatically displayed You can leave them as is change them or create your own shortcuts for commonly used tasks Use the Printing Shortcuts tab for the following print tasks General Everyday Printing Print documents quickly Photo Printing Borderless Print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch HP Photo Papers with or without a tear off tab Photo Printing With White Borders Print a photo with a white border around the edges Fast Economical printing Produce draft quality printouts quickly Presentation printing Print high quality documents including letters and transparencies Two sided Duplex Printing Print two sided pages with the HP Photosmart 70 Print from your computer This section contains the following topics Create printing shortcuts Delete printing shortcuts Related topics Print a borderless image on page 72 Print a photo on photo paper on page 73 Print on transparencies on page 79 Print on both sides of the page on page 75 Create printing shortcuts In addition to the printing shortcuts that are available in the Printing Shortcuts list you can c
232. ve all but one memory card The HP Photosmart reads the remaining memory card and displays the first photo stored on the memory card Cause You have inserted a Compact Flash memory card backwards or upside down Solution Remove the memory card and reinsert it correctly The label of the Compact Flash card faces up and should be readable as you insert it into the slot Cause You have not fully inserted the memory card Solution Remove the memory card and reinsert it in the memory card slot until it stops Use only one card at a time Cause Multiple memory cards are inserted in the HP Photosmart Solution You can insert only one memory card at a time If more than one memory card is inserted the Attention light will blink rapidly and an error message will appear on the display Remove the additional memory card to resolve the problem Card is inserted incorrectly Cause The card is inserted backwards or upside down Solution Turn the memory card so that the label side is up and the contacts are facing the HP Photosmart and then push the card forward into the appropriate slot until the Photo light turns on Errors 155 4 Em c oO v gt fo z E Q Chapter 12 If the memory card is not inserted properly the HP Photosmart will not respond and the Photo light near the memory card slots will not turn on After the memory card has been inserted properly the Photo light will blink for a
233. ve any objects that are blocking the print head assembly To clear the print head assembly 1 Open the ink cartridge door by lifting from the front center of the device until the door locks into place 2 Remove any objects that are blocking the print head assembly including any packing materials 3 Turn the HP Photosmart off then turn it on again 4 Close the ink cartridge door Errors 165 Chapter 12 Print head failure Cause The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print Solution Contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Alignment failed x e c Er o n e E El vo Cause An incorrect type of paper is loaded in the input tray Solution f you have color or photo paper loaded in the input tray when you align the printer the alignment might fail Load unused plain white letter or A4 paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor Contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause The print head assembly or sensor is defective Solution Contact HP support Go to www hp com support If p
234. velopes or envelopes that have clasps or windows Borderless printing produces unexpected results Cause Printing a borderless image from a non HP software application produces unexpected results Solution Try printing the image from the photo imaging software that came with the HP Photosmart The HP Photosmart is not responding Cause The HP Photosmart is busy with another task Solution Some documents take a long time to print If nothing has printed several minutes after you sent a print job to the HP Photosmart check your computer to see if there are any messages Cause The HP Photosmart has a paper jam Solution Clear the paper jam For more information see Clear paper jams on page 115 Cause The HP Photosmart is out of paper Print troubleshooting 139 4 c oO v gt fo z 2 Chapter 12 Solution Load paper in the input tray For more information see Load paper on page 57 Cause The print head assembly has stalled Solution Turn the HP Photosmart off remove any objects that are blocking the print head assembly including any packing materials and then turn the HP Photosmart on again Cause The computer is not communicating with the HP Photosmart Solution If the HP Photosmart is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP Photosmart and the computer as shown bel
235. vels in ink cartridges that are refilled or have been used in other devices might not register accurately NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after itis used For more information see www hp com go inkusage To check the ink levels from the control panel 1 Touch Setup on the display 2 Touch Tools 3 Touch Display Ink Gauge The HP Photosmart displays a gauge that shows the estimated ink levels of all cartridges installed t a 2 e n a x v S 8 Maintain the HP Photosmart 101 Chapter 10 To check the ink levels from the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Ef NOTE Youcanalso open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears Click the Estimated Ink Level tab The estimated ink levels for the ink cartridges appear XX TIP You can also print a self test report to see if ink cartridges might need to be replaced Related topi
236. w do print 13 x 18 cm 5 x 7 inch or larger size photos from a memory card on page 87 How do create special projects from the photos on my memory card on page 89 How do save photos to my computer on page 91 How do I share my photos with family and friends on page 90 How do print on both sides of the paper on page 75 How dol print wide rule notebook paper and graph paper for my child s homework project on page 100 How do I How do I 53 Chapter 5 r o 2 ES 54 How do I 6 Load paper You can load many different types and sizes of paper in the HP Photosmart including letter or A4 paper photo paper transparencies envelopes and HP CD DVD tattoo labels By default the HP Photosmart is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper If you are using special papers such as photo paper transparency films envelopes or labels or if you experience poor print quality using the Automatic setting you can manually set the paper size and type for the print jobs This section contains the following topics Choose papers for printing e Load paper Avoid paper jams Choose papers for printing You can use differenttypes and sizes of paper in the HP Photosmart Review the following recommendations to get the best printing qualit
237. works and see if the appliance has power If not then there might be a problem with the power outlet e Ifyou plugged the HP Photosmart into a switched outlet make sure the switch is on If it is switched to on but still does not work then there might be a problem with the power outlet Cause You pressed the On button too quickly Solution The HP Photosmart might not respond if you press the On button too quickly Press the On button once It might take a few minutes for the HP Photosmart to turn on If you press the On button again during this time you might turn the device off boy c lt vo 2 Q S o LT A CAUTION Ifthe HP Photosmart still does not turn on it might have a mechanical failure Unplug the HP Photosmart from the power outlet and contact HP Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support I connected the USB cable but am having problems using the HP Photosmart with my computer Cause The USB cable was connected before the software was installed Connecting the USB cable before prompted can cause errors Solution You must first install the software that came with the HP Photosmart before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Once you have installed the software connecting your computer to the HP
238. y Whenever you change paper types or sizes remember to change those settings This section contains the following topics e Recommended papers for printing Papers to avoid Recommended papers for printing If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Depending on your country region some of these papers might not be available HP Premium Plus Photo Paper HP Premium Plus Photo Papers are the best HP photo paper with image quality and fade resistance superior to store processed photos They are ideal for printing your high resolution images for framing or including in a photo album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inch sizes for printing or copying photos from the HP Photosmart HP Premium Photo Paper HP Premium Photo Papers are high quality glossy finish or soft gloss finish photo papers They look and feel like store processed photos and can be mounted under glass or in an album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inc
239. y make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper width guide 4 Push in the photo tray and then lower the output tray Related topics Recommended papers for printing on page 55 e Print your photos on page 87 Print a borderless image on page 72 e Print a photo on photo paper on page 73 Load index cards You can load index cards into the photo tray of the HP Photosmart to print notes recipes and other text For best results set the paper type and paper size before printing To load index cards in the photo tray 1 Raise the output tray and then pull out the photo tray Load paper 2 Insert the stack of cards into the photo tray with the short edge forward and the print side down Slide the stack forward until it stops Load paper 61 Chapter 6 3 Slide the paper length and paper width guides inward against the stack of cards until the guides stop Do not overload the photo tray make sure the stack of cards fits within the photo tray and is no higher than the top of the paper width guide 4 Push in the photo tray and then lower the output tray Related topics Load 10 x 15 cm 4 x 6 inch photo paper on page 60 Change the print settings for the current job on page 66 Load envelopes You can load one or more envelopes into the main input tray of the HP Photosmart Do not use shiny or embossed envelop
240. ype list e View the print resolution The printer software displays the print resolution in dots per inch dpi The dpi varies according to the paper type and print quality that you select in the printer software Change the print settings for the current job 67 Chapter 7 To view the print resolution 1 Make sure you have paper loaded in the input tray 2 Onthe File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Print Quality drop down list select the appropriate print quality setting for your project 7 Inthe Paper Type drop down list select the type of paper that you have loaded 8 Click the Resolution button to view the print resolution dpi o Change the print speed or quality The HP Photosmart automatically chooses a print quality and speed setting depending on the paper type setting you select You can also change the print quality setting to customize the speed and quality of the print process To select a print speed or quality 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP Photosmart is the selected printer 4 Click the button that ope

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