DOCSIS 3.0 N900 Wireless Data Gateway CG4500BD User Manual
Contents
1. IP Filtering Trusted Devices Device Name IP Address MAC Address Interface betsym 192 168 0 3 00 13 72 4c 97 f5 Eth Switch Lan 3 Add IP Filter pevice Name iP Address to Ca IP Filter List No filters entered M C Enable Dayis to Block Everyday Sunday C Monday O Tuesday Wednesday C Thursday C Friday Saturday Time of Day to Block Clan day Start 12 hour 00 min AM End 12 hour 00 Kmin AM Advanced Settings 31 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway The Enable check box is automatically selected 4 Select the days to block 5 Inthe Time of Day to Block section select a start time and an end time This time range applies to each day you selected in Day s to Block section for the specific computer All day is the default value 6 Click Apply gt To delete a device from the IP Filter List 1 In the main menu under Advanced select IP Filtering 2 Select the computer 3 Click Delete 4 Click Apply Port Blocking You can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule Note The default rule allows any outbound traffic not blocked by rules that2. sse e es ei Se Rs ete i eR dae 9 View Basic SeuingSs 1222440 beu ab ie rte bu ids 10 Chapter 2 Wireless Configuration Set Up Your Wireless Network 12 Configure Wireless Settings Manually 12 Use Push N Connect WPS Wireless Setup 15 Add a Client Using the WPS Button 15 Add a Client Using a PIN 17 Set Up Wi Fi Multimedia 18 Chapter 3 Managing Your Network Change Your PassWOoId iiss oscevaswelsovadd odes wnee et peae oe 20 View the Gateway Status 21 View the Connection Status 22 Back Up and Restore Your Settings 23 View the Event Log sep d teet s attenante cee de 24 Run the Diagnostic Utilities 24 PA UU 5 ee PP CEN 24 Traceroute Willy 1 coc d ie nadir haha d mierda ads atra s 26 Remove USB Devices ciscus eee ed reese web h P AEG UPRI 27 Chapter 4 Advanced Settings Advanced Wireless Settings 2 4 GHz and 5 GHz 29 MAC Fiteni aiia t veers qaa E ee ER RO DER ems E TERR Gu 30 IE FIKSNO s iiec terrd rot HER Parte E hd Qa mop beta epe deed 31 Port BOD aeriene ariete oth m e due Rue beta m rt calla m o po drain 32 Pont ROWING iro ERES ie EER DiPREROG S gie mE bs 33 POR LAC 0 LE AT PE
3. Figure 2 Gateway rear panel The rear panel includes the following connectors viewed from left to right Four Gigabit Ethernet LAN ports To connect local computers use these ports USB port The USB port is a USB host and can be used for connecting a USB hard drive flash drive or printer Reset To set the gateway to the original factory settings press and hold the Reset button for over 7 seconds See Factory Default Settings on page 48 Coaxial cable connector Attach a coaxial cable to the cable service provider s connection Power Power adapter input Wireless Performance and Gateway Location The range of your wireless connection can vary based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the following guidelines Near the center of the area in which your computers operate In an elevated location such as a high shelf where the wirelessly connected computers have line of sight access even if through walls Away from sources of interference such as computers microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces To provide the best side to side coverage put the gateway in a vertical position The time it takes to establish a wireless connection can vary depending on both your security settings and
4. 51 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1
5. This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For product available in the USA and Canada market only channel 1 11 can be operated Selection of other channels is not possible e Pour les produits disponibles aux tats Unis Canada du march seul le canal 1 11 peuvent tre exploit s S lection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doit pas tre co localis s ou fonctionnement en association avec une autre antenne ou transmetteur Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Industry Canada This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference
6. e Click Apply to save your settings e Click Cancel to disregard any unsaved changes e Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices Set Networking Protocols Network Time Protocol NTP is a networking protocol that synchronizes clocks between computer systems over packet switched variable latency data networks Advanced Settings 40 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway gt To enable NTP 1 In the main menu under Advanced select NTP NTP NTP enable Server IP Address 1 clockvia net Server IP Address 2 ntp nasa gov Server IP Address 3 tick ucla edu 2 Select the NTP enable box 3 Enter the IP server addresses a Enter the first server IP address in the Server IP Address 1 field b Enter the second server IP address in the Server IP Address 2 field c Enter the third server IP address in the Server IP Address 3 field 4 Click Apply Advanced Settings 41 Troubleshooting This chapter gives information about troubleshooting your NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway For the common problems listed see the section indicated e Have connected the gateway correctly See Basic Functions on page 43 e cannot access the gateway configuration with my browser See Connect to the Gateway s Main Menu on page 43 e have configured the gateway but cannot access the Internet See Troublesh
7. 40 C Operating humidity 9096 maximum relative humidity non condensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100 1000BASE Tx RJ 45 USB 2 0 1 1 function 802 11n g b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 Supplemental Information 50 Notification of Compliance Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Europe EU Declaration of Conformity Products bearing theC marking comply with the following EU directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC If this product has telecommunications functionality it also complies with the requirements of the following EU Directive R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards that are noted in the EU Declaration of Conformity For indoor use
8. By default the IP addresses from 192 168 0 2 through 192 168 0 9 are reserved for this purpose e Local computers must access the local server using the computers local LAN address 192 168 0 XXX by default Attempts by local computers to access the server using the external WAN IP address fail e Port forwarding opens holes in your firewall Enable only ports that are necessary To configure port forwarding and services for specific inbound traffic 1 In the main menu under Advanced select Port Forwarding Advanced Settings 33 2 From the Service list select the service for which you want to configure port forwarding 3 To add acustom rule that is not in the list of services specify these settings in the Add Custom Service table NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Port Forwarding Active Forwarding Rules Name Start Port End Port Protocol Local IP Address Oo 192 168 0 Name A name for the service OF 192 168 0 5 Start Port The start port for the service End Port The end port for the service hs Protocol The protocol for the ports fua ET TCP TCP only Add Custom Rules Name Start Port End Port Protocol Local IP Address Mi ne 0 0 Bot v 192 1680 0 Both Both TCP and UDP Add Delete Reset Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of these actions Click Add The Active
9. Configure Wireless Settings Manually on page 12 or you can use Wi Fi Protected Setup WPS see Use Push N Connect WPS Wireless Setup on page 15 To wirelessly connect to the gateway a computer or wireless device must be configured with the same wireless settings as the gateway The default wireless network name SSID for the gateway is the last six digits of the WiFi MAC address NETGEAR recommends that you change this name for better wireless security and to make it easier to recognize your network when you want to connect to it wirelessly By default the gateway works with WPA and WPA 2 wireless security The default password is the 13 character device serial number To use Push N Connect WPS your wireless computers and equipment must support WPS technology See Use Push N Connect WPS Wireless Setup on page 15 Configure Wireless Settings Manually You can manually configure the wireless settings and security for both the 2 4 GHz and 5 GHz networks in the Wireless Settings screen gt To view or configure the wireless settings 1 If you are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings Note If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply Log in to the gateway For more information see Log n to Your Gateway on
10. DHCP use enter the DHCP server reservation settings for the private LAN in the LAN screen Toreserve an IP address for DHCP 1 In the main menu under Advanced select LAN IP 2 In the DHCP Reservation Lease Info section enter the MAC address of the computer for which you want to reserve an IP address 3 Enter the permanent IP address for the computer 4 Click Add to save your settings The MAC address and IP address are displayed in the DHCP Client Lease Info table The current system time is also displayed Advanced Settings 37 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway gt To delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table select the radio button for the MAC and IP address that you want to remove Click Delete The information for the selected MAC and IP address is removed from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both uppercase and lowercase numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you
11. MAC address or device MAC address of your gateway with your cable service provider Additionally your computer might not have the gateway configured as its TCP IP gateway If your computer obtains its information from the gateway by DHCP reboot the computer and verify the gateway address For more information see Reserve an IP Address for DHCP Use on page 37 Troubleshoot a TCP IP Network Using a Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can Troubleshooting 44 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway easily troubleshoot a TCP IP network by using the ping utility in your computer or workstation Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your gateway is set up correctly gt To ping the gateway from a computer running Windows 95 or later 1 From the Windows toolbar click the Start button and select Run 2 In the field provided type ping followed by the IP address of the gateway as in this example ping 192 168 0 1 3 Click OK You should see a message like this one Pinging 1 If the path is P address gt with 32 bytes of data working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the pat
12. c i peer nex onm mU S adi Reb Qt ce t ous gos amp 34 DMZ OST rr 35 NE SCC a de ne Ue dob nine meta 36 Reserve an IP Address for DHCP Use 37 Remote Management 38 Table of Contents 3 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Configure Universal Plug and Play UPnP 39 Set Networking Protocols 40 Chapter 5 Troubleshooting Basic FUNCIONS s runs ia aneetwodenacdaraesahaennaeeetus os 43 Connect to the Gateway s Main Menu 43 Troubleshoot the ISP Connection 44 Troubleshoot a TCP IP Network Using a Ping Utility 44 Test the LAN Path to Your Gateway 45 Test the Path from Your Computer to a Remote Device 45 Appendix A Supplemental Information Factory Default Settings 48 Appendix B Notification of Compliance Connecting to the Internet For help installing the gateway see the DOCSIS 3 0 N900 Wireless Data Gateway CG4500BD Installation Guide This chapter describes how to configure your gateway s Internet connection and includes these sections Gateway Front Panel Gateway Rear Panel Wireless Performance and Gateway Location Log In to Your Gateway View Basic Settings For information about product features and compatible N
13. computer Specifying a default DMZ computer allows you to set up a computer that is available to anyone on the Internet for services that you have not defined To minimize security risks set up the DMZ host only if you are willing to risk open access If you do not define a DMZ host the gateway discards any undefined service requests Advanced Settings 35 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway gt To set up a DMZ host 1 In the main menu under Advanced select DMZ Host DMZ Host Respond to Ping on WAN Port DMZ Address 192 168 0 0 MTU Size 0 256 1500 octets 0 use default 2 Select the Respond to Ping on WAN Port check box When you select this check box the gateway responds to a ping request instead of the DMZ computer For example some systems tracking the performance of the broadband connections in terms of latency and packet loss need the gateway to reply to ping requests 3 Type the last digits of the IP address in the DMZ Address field The DMZ host feature is disabled when the last digit is zero 4 Click Apply LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server assign to your computer a static IP address to reconnect to the gateway and enable the DHCP server again Advanced Settings 36 NETGEAR DOCSIS 3 0 N900 W
14. e Internet Blue More than one upstream channel is locked Solid One upstream channel is locked Blinking green The unit is ranging on the upstream Off No downstream channel is locked Solid green The cable modem is online Slow blink The cable modem is receiving DHCP information Fast blink The cable modem is downloading configuration file Off The cable modem is offline Green indicates 1 000 Mbps Amber indicates 100 10 Mbps Solid An Ethernet device is connected and powered on LAN Ethernet Blinking Data is being transmitted or received on the Ethernet port Off No Ethernet device is detected on the Ethernet port Solid green The wireless card is plugged in and enabled e Blinking There is traffic on the wireless card Off The wireless card is either disabled or not plugged in Pis To enable or disable the card 2 4Ghz and 5 GHz press this button for 3 seconds Pressing this button opens a 2 minute window for the gateway to connect with other Ca WPS enabled devices The LED blinks during this 2 minute period For more information about using the WPS method to implement security see the Use Push N Connect WPS WPS Wireless Setup on page 15 Connecting to the Internet 7 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Gateway Rear Panel USB RESET 12V 2 5A Reset Coaxial button cable Power connector adapter input USB Ethernet LAN ports port
15. limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body NOTE IMPORTANTE D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference in feet and meters Microwave ovens 30 feet 9 meters Baby monitor analog 20 feet 6 meters Baby monitor digital 40 feet 12 meters Cordless phone analog 20 feet 6 meters Cordless phone digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters Notification of Compliance 53
16. only Valid in all EU member states EFTA states and Switzerland This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway complies with Part 15 Subpart B of FCC CFR47 Rules Operation is subject to the following two conditions This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation
17. or wireless device that connect wirelessly to the gateway is a client After a device is added as a client it can automatically connect to the gateway To add a wireless device to your gateway using a PIN 1 Make sure that you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility To determine the PIN for your wireless computer or device use this utility Log in to the gateway For more information see Log In to Your Gateway on page 9 In the main menu select Add WPS Client Add WPS Client New and easy way to connect to the Wireless Router via WiFi Protected setup WP S A wireless client has to support WPS function in order to use this wizard to add the client to your WPS enabled Wireless Router Please checkthe user manual and giftbox of your wireless clientto see whether it supports the WPS function If your wireless client does not supportthe WPS function you have to configure your wireless client manually so it has the same SSID and wireless security settings as on this router Next Click Next The Add WPS Client screen displays Add WPS Client Select the PIN radio button In the Enter Client s PIN field type the PIN that you located in Step 1 Click Next The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 4 minutes e If the security option in the Wireless Settin
18. support WPA 6 Click Apply Wireless Configuration 14 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Note If you plan to use WPS and you want to keep your wireless settings the same go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings check box is selected See Advanced Wireless Settings 2 4 GHz and 5 GHz on page 29 Use Push N Connect WPS Wireless Setup Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to it at the same time WPS also called Wi Fi Protected Setup is relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the F symbol on all the computers that connect wirelessly to the gateway If you do not see the ey symbol on all the computers that connect to the wireless network then you should manually set up your network first see Configure Wireless Settings Manually on page 12 After that you can still use WPS to set up the wireless connection for the computers that support WPS Note All WPS capable products should be compatible with the gateway For more information about the WPS standard visit http www Wi fi org Two Push N Connect methods are available WPS button and PIN personal identification number Add a Client Using the WPS Button Note The first time you use WPS it assigns a
19. the gateway location WEP connections can take slightly longer Connecting to the Internet 8 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway to establish Also WEP encryption can consume more battery power on a notebook computer Log In to Your Gateway Log in to the gateway to view or change its settings Note To connect to the gateway use a computer configured for DHCP most computers are For help with configuring DHCP see the instructions that came with your computer When you have logged in if you do not click Logout the gateway waits for 5 minutes after there has been no activity before it automatically logs you out gt To log in to the gateway 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 0 1 in the address field of your Internet browser A login window displays 4 X http 192 168 0 1 v gt Netgear User name admin v Password mr Remember my password 2 Login with the user name admin and the default password password Connecting to the Internet 9 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway When you connect to the gateway the Modem Status screen displays Modem Status Information Standard Specification Compliant DOCSIS 3 0 Hardware Version 2 05 Software Version V1 01 01 Cable MAC Address e0 46 9af3 43 a4 Device MAC Address e0 46 9a f3 43 a5 Cable Modem Serial Number e0469af343a4 CM certificate Instal
20. 2 Click Browse 3 Locate and select the previously saved backup file then click Restore A message notifies you when the gateway has been restored to the previous settings Then the gateway restarts which takes about 1 minute Note When restoring configuration settings do not interrupt the process by going online turning off the gateway or shutting down the computer Managing Your Network 23 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway View the Event Log The gateway logs security related events such as denied incoming service requests and hacker probes gt To view the event log 1 In the main menu under Maintenance select Event Log Event Log CEST Ru 2 Do either of the following e Toclear the log click Clear Log e To refresh the log click Refresh Run the Diagnostic Utilities From the Diagnostics screen you can run ping and traceroute utilities Ping Utility Ping is an administration utility that tests the whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return gt To run a ping test 1 Log in to the gateway For more information see Log n to Your Gatewayon page 9 2 Inthe main menu under Maintenance select Diagnostics Managing Your Network 24 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway 3 Select Ping in the Utility list Diagnostics Ping Tes
21. 254 x x Recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the gateway and reboot your computer e If your gateway s IP address has been changed and you do not know the current IP address clear the gateway s configuration to factory defaults This action sets the gateway s IP address to 192 168 0 1 For more information see Factory Default Settings on page 48 e Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded Try quitting the browser and launching it again e Make sure that you are using the correct login information The gateway user name admin is lowercase Caps Lock should be off The default password is password If the gateway does not save changes you have made check the following e When entering configuration settings be sure to click the Apply button before moving to another screen or your changes are lost e Click the Refresh or Reload button in the web browser The changes might have occurred but the web browser might be caching the old configuration Troubleshoot the ISP Connection If your gateway is unable to access the Internet and your Internet LED is on you might need to register the cable
22. 3 octets of the Wi Fi MAC address Security WPA WPA2 The default WPA WPA2 password is the 13 character serial number of the gateway Broadcast SSID Enabled Transmission speed Country region Auto United States varies by region RF channel Auto Operating mode Data rate n g and b Best Output power Full Access point Authentication type Enabled Open System Wireless Card Access List All wireless stations allowed 1 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput varies Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead might lower actual data throughput rate Supplemental Information 49 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Technical Specifications The following table describes the technical specifications for the gateway Table 3 Technical specifications Network protocol and Data and routing protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one TFTP client VPN pass through IPSec PPTP Power adapter North America input 120V 60 Hz input All regions output 12V DC 9 2 5A output 30W maximum Physical Dimensions 10 2 by 6 49 by 3 65 in 259 17 by 164 77 by 92 72 mm Weight 1 34 Ib 0 61 kg Environmental Operating temperature 32 to 140 F 0 to
23. 8000000 Hz 50 7 dBmw Locked ATDMA i1 5120 Ksymisec 24400000 Hz 50 7 d amp mV Locked ATOMA 12 5120 c 30 07 Locked Aroma 13 120 f Current System Time Thu Apr 29 00 53 40 2010 The gateway automatically goes through the following steps in the provisioning process Scans and locks the downstream frequency and links back in upstream direction e Obtains a gateway IP address for the gateway itself e Assigns an IP address for the connected computer e Connects to the Internet Managing Your Network 22 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Back Up and Restore Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway gt To save the backup settings 1 In the main menu under Maintenance select Backup Backup Settings Save a copy of current settings Back Up Restore saved settings from a disk Browse Restore 2 Click Back Up If you did not set up your browser to save downloaded files automatically indicate where you want to save the file and click Save If you did set up your browser to save downloaded files automatically the file is saved to the browser s download location on the hard drive gt To restore the backup settings 1 In the main menu under Maintenance select Backup Backup Settings Save a copy of current settings Restore saved settings from a disk Browse
24. ETGEAR products visit the NETGEAR website at http www netgear com NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Gateway Front Panel WPS LED Wireless LED Power LED Downstream LED Upstream LED Internet LED LAN Ethernet LEDs Figure 1 Gateway front view You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway Table 1 LEDs and buttons LED Description Solid green The wireless card is plugged in and enabled Blinking There is traffic on the wireless card 2 4 GHz Off The wireless card is either disabled or not plugged in Solid green The wireless card is plugged in and enabled Blinking There is traffic on the wireless card 5 GHz Off The wireless card is either disabled or not plugged in Connecting to the Internet 6 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway LED Description Power Solid green Power is supplied to the cable modem Blinking The modem is performing a power on self test Red The unit is performing a self test or the thermal cutoff circuit has been triggered Off The modem is not receiving power Dow nstream Blue More than one downstream channel is locked Green One downstream channel is locked Blinking green The unit is scanning for a downstream channel Off No downstream channel is locked Upstream
25. Forwarding Rules table displays the list of forwarded ports To delete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and click Delete To reset the selection in the Service list and to clear all the fields in the Add Custom Rules click Reset Port Triggering Port triggering is an advanced feature that you can use to allow gaming and other Internet applications that the firewall would otherwise block You must know the port numbers the application uses Port triggering operates as follows 1 A computer makes an outgoing connection using a port number defined in the Port Triggering table 2 The gateway records this connection opens the incoming port or ports associated with this entry in the Port Triggering List and associates them with the computer 3 The remote system receives the computer s request and responds using a different port number 4 The gateway matches the response to the previous request and forwards the response to the computer Without port triggering this response would be treated as a new connection request rather than a response As such it would be handled in accordance with the port forwarding rules Advanced Settings 34 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Note Only one computer at a time can use port triggering After a computer finishes using a port triggering application there is a short time out period before anoth
26. NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway CG4500BD User Manual May 2013 202 11261 02 350 East Plumeria Drive San Jose CA 95134 USA NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at httos my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit htto support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Revision History Publication Part Number Version Publish Date Comments 202 11261 02 v1 0 APRIL 2013 First publication Contents Chapter 1 Connecting to the Internet Gateway Front Panel 2 6 Gateway Rear Panel iussus hene sme mex emp acne dame hear d 8 Wireless Performance and Gateway Location 8 Log Into Your Gateway
27. You can specify the time of day to block the computer The default is All Day Be sure that you clear the All Day check box if you want to enter specific times The selected period applies to each day that you selected 5 Click Apply 6 Repeat these steps for all computers that you want to block gt To stop blocking a computer 1 In the MAC Filter List select the computer 2 Clear its Enable check box The computer remains in the list however it is not blocked 3 Click Apply Toremove a computer from the list 1 In the MAC Filter List select the computer 2 Click Delete 3 Click Apply IP Filtering By default any computer is allowed access to the Internet through your gateway You can use IP filtering to block specific computers based on their IP addresses from access to the Internet on selected days and times gt To set up IP filtering 1 In the main menu under Advanced select IP Filtering The Trusted Devices table shows computers that are allowed access to the Internet through your gateway 2 Add device to the IP Filter List as needed e If the computer appears in the Trusted Devices table select its radio button to capture its IP address If the computer you want is not listed click Refresh to update the Trusted Devices table e If no device name appears you can type a name for the computer you are adding or enter the IP address of the computer you want to block 3 Click Add
28. and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except for responses to requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a web server or game server or computer visible and available to the Internet The rule tells the gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number Directing traffic is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a web or FTP server from your location Your ISP might check for servers and suspend your account if it finds active services at your location See the ISP s Acceptable Use policy Pay attention to the following considerations before configuring port forwarding e If the DHCP assigns the IP address of the local server computer the address might change when the computer is rebooted To keep the address from changing you can assign a static IP address to your server outside the range that DHCP assigns but in the same subnet as your LAN
29. can significantly reduce network traffic Advanced Settings 39 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Advertisement time to live The time to live for the advertisement measured in hops steps for each UPnP packet that is sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is four hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly gt To configure UPnP 1 In the main menu under Advanced select UPnP 2 Select the Turn UPnP On check box By default this check box is cleared This y UPnP prevents the gateway from allowing any device to automatically control the resources such as port forwarding of 7 Turn UPnP On the gateway Advertisement Period in minutes 30 Advertisement Time To Live in hops 4 3 Complete the Advertisement Period and Advertisement Time to Live fields UPnP Portmap Table The UPnP Portmap Table displays the IP Active Protocol Int Port Ext Port IP Address address of each UPnP device that is accessing the gateway and which internal and external ports of the gateway that device opened The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions
30. e advanced settings on your gateway When you log in to the gateway see Log n to Your Gateway on page 9 these tasks are grouped under Advanced This chapter includes the following sections Advanced Wireless Settings 2 4 GHz and 5 GHz MAC Filtering IP Filtering Port Blocking Port Forwarding Port Triggering DMZ Host LAN IP Setup Reserve an IP Adaress for DHCP Use Remote Management Configure Universal Plug and Play UPnP Set Networking Protocols 28 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Advanced Wireless Settings 2 4 GHz and 5 GHz To configure the wireless radio settings and other advanced settings use the Advanced Wireless Settings screen gt Toconfigure advanced wireless settings 1 In the main menu under Advanced select one of the following options e Wireless Settings 2 4 GHz e Wireless Settings 5 GHz The Advanced Wireless Settings screen displays Advanced Wireless Settings Wireless Access Point V Enable SSID Broadcast Advanced Configuration Fragmentation Threshold 2346 CTSIRTS Threshold 2347 Preamble Mode Short WPS Settings Router s PIN 51453114 WPS Status Disable Routers PIN v Keep Existing Settings Wireless Card Access List Setup Access List Apply Cancel 2 Configure the settings described in the following table The options are the same for both 2 4 GHz and 5 GHz networks Advanced Wireless Settings Wireless Access By default this chec
31. er computer can use the application gt To configure port triggering 1 In the main menu under Advanced select Port Triggering 2 For each port trigger enter the settings in the Port Triggering List Trigger Range To specify the range of outgoing ports that are monitored to trigger the incoming port forwarding rule enter the start port and end port e Target Range To specify the range of incoming ports that are opened when triggered enter the start port and end port e Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP 3 Select the Enable check box for the port trigger 4 Perform one of the following actions e Click Apply to save your settings and activate the port triggers To remove a port trigger select its radio button and click Delete Port Triggering Port Triggering List Trigger Range Target Range Start Port End Port Start Port End Port FE 6000 goto eooo 8010 TCP g000 g010 9060 9060 UDP v o Wo Jp 0 Bon O o 0 ifo o Bem VIO ollo 0 Jlo Both v ollo 0 m 0 Both v Ollo lo lo 0 Both v Oo 0 Jb 0 Both v ojo 0 Jo 10 Both Olle 0 0 lo Both v e To return all trigger and target ranges to zero click Reset DMZ Host Enable S Fal is You can use the DMZ Host screen to set up a default DMZ
32. eway Check to see that the network address of your computer the portion of the IP address specified by the netmask is different from the network address of the remote device Check that your Internet LED is on Troubleshooting 46 Supplemental Information This appendix includes the following sections e Factory Default Settings e Technical Specifications 47 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Factory Default Settings You can return the gateway to its factory settings On the bottom of the gateway press and hold the Reset button o for over 7 seconds The gateway resets and returns to the factory configuration settings shown in the following table Table 2 Factory default settings Gateway login Local network LAN User login URL http 192 168 0 1 User name and password admin password case sensitive LAN IP 192 168 0 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP starting IP address 192 168 0 2 DHCP Ending IP address 192 168 0 254 Firewall Internet connection Inbound communication from the Disabled except traffic on port 80 the HTTP port Internet Outbound communication to the Enabled all Internet Source MAC filtering Disabled WAN MAC address Use default hardware address WAN MTU size 1500 Supplemental Information 48 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Wireless Wireless communication Enabled SSID name The last
33. f this gateway not the LAN IP address followed by a colon and the port number as follows http ip_address pn https ip_address pn where ip address is the Internet IP address of this gateway pn is the port number assigned on this screen 6 Enter the password for the gateway 7 Specify the permitted IP addresses for remote management a To allow remote management from any originating IP address select the ALL IP Addresses check box NETGEAR strongly recommends not using this option unless it is required From the Address Type list select either Single Address or Address Range Enter the permitted IP addresses You can enter a single IP address or up to 16 IP addresses ranges Each range begins with a start IP address and finishes with an end IP address in the format of start IP end IP 8 Click Apply Configure Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network With UPnP you can specify the following Advertisement period Specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of more network traffic Larger numbers compromise the freshness of the device status but
34. gs screen was set to Disable it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer Wireless Configuration 17 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway 8 On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that the Internet connection is in use Set Up Wi Fi Multimedia You can use the Wi Fi Multimedia WMM screen to set up wireless multimedia Quality of Service QoS gt To set up Wi Fi Multimedia 1 Log in to the gateway For more information see Log In to Your Gateway on page 9 2 In the main menu under Setup select Wi Fi Multimedia Wi Fi Multimedia WMM 2 4g WMM Support On v No Acknowledgement Power Save Support Off 5g WMM Support On No Acknowledgement Power Save Support Off 3 Specify the Wi Fi Multimedia settings for either the 2 4 GHz or 5 GHz network or both e WMM Support Select On to enable WMM No Acknowledgement Select Off if you want to use Acknowledgement ACK messages Select On if you do now want to use acknowledgement messages Usually Off is selected which might improve the efficiency of packet transmission If wireless communication quality is poor at your location select On so that you are not
35. h is not working correctly you could have one of the following problems e Wrong physical connections Make sure that the LAN port LED is lit If the LED is off see Basic Functions on page 43 Check that the corresponding LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer to a remote device From the Windows run menu type ping n 10 lt IP address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server Troubleshooting 45 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies Check that your computer has the IP address of your gateway listed as the default gateway If DHCP assigns the IP configuration of your computer this information is not visible in your computer s Network Control Panel Verify that the IP address of the gateway is listed as the default gat
36. ified when a package is lost High interference levels can cause poor communication e Power Save Support To conserve battery power in smaller devices that are connected to the gateway select On 4 Click Apply Wireless Configuration 18 Managing Your Network This chapter describes how to perform network management tasks with your gateway When you log in to the gateway see Log n to Your Gatewayon page 9 these tasks are grouped under Maintenance This chapter includes the following sections Change Your Password View the Gateway Status View the Connection Status Back Up and Restore Your Settings View the Event Log Run the Diagnostic Utilities Remove USB Devices 19 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Change Your Password For security reasons the gateway has its own user name and password NETGEAR recommends that you change the default password to a more secure password The ideal password should contain no dictionary words from any language and should be a mixture of both uppercase and lowercase letters numbers and symbols Passwords can contain up to 30 characters gt To change the password 1 In the main menu under Maintenance select Set Password Set Password Password eccccece Re Enter Password eeeseece Apply 2 Enter the new password twice 3 Click Apply Note After changing the password you will be required to log in again to continue the configurati
37. imes gt To use MAC filtering to block Internet access for a specific computer 1 In the main menu under Advanced select MAC Filtering MAC Filtering Trusted Devices The Trusted Devices table shows computers that have access to the Internet through the gateway 2 Inthe Add MAC Filter table use one of these Device Name IP Address MAC Address Interface LoanerT30 4 192 168 0 10 00 09 6b 02 18 dd Switch LanQ methods to specify computers to block e fthe computer is in the Trusted Devices table Add MAC Fiter select its radio button The MAC address is Device Name MAC Address added into the Add MAC Filter table uou b p e Ifthe computer you want is not listed click Refresh to update the Trusted Devices table E No filters entered 7 Enable Day s to Block DjEverday Sunday Monday C Tuesday C wednesday Thursday Friday C Saturday If the computer is still not listed complete the Device Name and MAC Address fields 3 Click Add The Enable check box for the computer in the MAC Filter List is automatically selected Time of Day to Block Dat day Start 12 hour 00 min AM v End 12 hour 00 min AM M 4 To block the computer select the days and times en e Days to Block Select the days to block the computer selected in the MAC Filter List The default is Everyday Advanced Settings 30 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Time of Day to Block
38. ireless Data Gateway gt To configure LAN IP settings 1 In the main menu under Advanced select vip LAN IP 2 Specify these settings noms LAN IP Address The factory default LANIP Address 192 168 0 1 setting is 192 168 0 1 MM SE e Subnet mask The network number portion of an IP address Unless you are implementing subnetting use Subnet Mask 255 258255 0 DHCP Server 9 Yes ONo Starting IP Address 192 168 0 2 255 255 255 0 as the subnet mask Ending IP Address 192 168 0 254 DHCP Server The Yes radio button is x sers 33 selected by default so the gateway acts Lease rime 3600 as a DHCP server providing the TCP IP configuration for all the computers connected to it DHCP Reservation Lease Info Mac Address IP Address If you plan to assign IP addresses manually or you have another DHCP Mac Address server on your network select the No radio button Starting IP Address and Ending IP Address These fields specify the range in the IP address pool IP Address DHCP Client Lease Info MAC Address IP Address Expires e Max Users The maximum number of 001641156f1 192 168 000 002 users on the network Current System Time Clear DHCP DHCP Lease For more information RON Lenses see Reserve an IP Address for DHCP Use on page 37 3 Click Apply Reserve an IP Address for DHCP Use To reserve an IP address for
39. is possible for the service provider to upgrade your Data Over Cable service securely System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this field is blank Managing Your Network 21 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway View the Connection Status To track the gateway s initialization procedure and to get details about the downstream and upstream cable channel use the Connection screen The time is displayed after the gateway is initialized gt To view the gateway s initialization procedure In the main menu under Maintenance select Connection Status Comment re Downstream Channel 591000000 Hz Locked OK Operationat OK Operational Configuration File OK Security Enabled Ber Downstream Bonded Channels bs Modulation cxi mue Frequency Power SNR oo ORO Locked OAM266 17 viai Hy Mery Docsie cea QAM256 M h b i n Docsis Locked QAM266 12 S e000000 NT ee oesie Locke QAM256 13 587000000 A pose Docsis Locked QAM256 ha A dS at ay Seay Docsi korea QAM256 15 7 pro ay Mes oceie cocoa QAM256 16 d iie EI ES Dacsis Lockea QaM256 ho PAM Mm Mom potets Upstream Bonded Channels Lock Status Modulation Channel iD Symbol Rate Frequency Power Locked Aroma 10 5120 Ksymisec 1
40. k box is selected so that the Point gateway works as a wireless access point You can turn off the wireless radio to disable access through this device which can be helpful for configuration network tuning or troubleshooting activities Advanced Fragmentation Threshold The default settings for these fields usually work fine Configuration CTS RTS Threshold Change them only if you have a specific reason for Preamble Mode doing so Advanced Settings 29 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Advanced Wireless Settings Description WPS Settings Disable router s PIN Selecting this check box disables the PIN that WPS clients use to connect to the gateway with the PIN method Normally this check box is cleared which is the default setting Keep Existing Settings If a WPS client is added the gateway automatically selects this check box When the Keep Existing Settings check box is selected the SSID and wireless security settings remain the same when more WPS clients are added Wireless Card Set up Access List Access control is disabled by default so that any Access List computer that is configured with the correct SSID can connect 3 Click Apply MAC Filtering By default the gateway allows any connected computer to access the Internet The MAC Filtering screen lets you block specific computers based on their MAC addresses from access to the Internet on selected days and t
41. led Status System Up Time 0 days 21h 13m 32s Network Access Allowed Cable Modem IP Address 10 10 15 6 For more information about how to view the gateway s settings for the Internet connection see the following section View Basic Settings on page 10 View Basic Settings The Basic Settings screen shows the Internet settings for the gateway To view or configure the basic settings 1 Select Basic Settings from the main menu Basic Settings Network Configuration WAN IP Address 192 168 15 3 Duration D 00 H 12 M 00 S 00 Expires Tue Mar 12 20 24 46 2013 WAN SubnetMask 255 255 255 128 WAN Default Gateway 192 168 15 1 WAN Primary DNS 172 29 16 12 WAN Secondary DNS 4 2 2 2 WAN Third DNS 0 0 0 0 Cable Network Settings Domain Name Device Name Apply 2 Enter the Domain Name and Device Name 3 Click Apply Connecting to the Internet 10 Wireless Configuration Note Before changing wireless settings connect the gateway and set up its Internet connection as described in the DOC S S3 0 N900 Wireless Data Gateway CG4500BD Quick Installation Guide This chapter includes the following sections e Set Up Your Wireless Network e Configure Wireless Settings Manually e Use Push N Connect WPS Wireless Setup e Set Up Wi Fi Multimedia 11 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Set Up Your Wireless Network To set up the wireless network you can enter wireless settings see
42. need its public IP address as seen from the Internet Your ISP allocates this public IP address But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP This problem has two solutions Have your ISP allocate you a fixed IP address Use the DDNS Dynamic DNS feature so you can connect using a domain name rather than an IP address To configure the gateway for remote management 1 In the main menu under Advanced select Remote Management Remote Management Allow Remote Management Remote User Name Remote Password j ssssssss Port Number 8080 Permitted IP Addresses for Remote Management All IP Addresses AddressType Permitied IP Address Delete IP Address to connect this device From WAN interface tp 192 168 15 38080 hips 1192 168 15 V Apply Cancel Advanced Settings 38 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway 2 Select the Allow Remote Management check box 3 Enter a name in the Remote User Name field To manage the gateway use this name from the remote computer 4 Enter a password in the Remote Password field To access the gateway use this password from the remote computer 5 To access the gateway remotely in your browser when you connect specify the port number To determine the port number a b From a remote location start a browser In the Address or Location field enter the Internet IP address o
43. on If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Managing Your Network 20 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway View the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information From the main menu under Maintenance select Modem Status Modem Status Information Standard Specification Compliant DOCSIS 3 0 Hardware Version 2 05 Software Version V1 01 01 Cable MAC Address e0 46 9a f3 43 a4 Device MAC Address 20 46 9a f3 43 a5 Cable Modem Serial Number e0469af343a4 CM certificate Installed Status System Up Time 0 days 21h 13m 32s Network Access Allowed Cable Modem IP Address 10 10 15 6 The following table describes the fields displayed in this screen Table 1 Modem status fields Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address might need to be registered with your cable service provider Device MAC Address The WAN MAC address used by the device Cable Modem Serial Number The serial number of the gateway hardware CM certificate If the cable modem certificate is installed it
44. oot the ISP Connection on page 44 e cannot access the gateway See Troubleshoot a TCP IP Network Using a Ping Utility on page 44 If you cannot remember the gateway s configuration password or you want to clear the configuration and start over again see Factory Default Settings on page 48 Tip NETGEAR provides helpful articles documentation and the latest software updates at http www netgear com support 42 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Basic Functions After you have turned on power to the gateway do the following 1 Check to see that the Power LED is lit 2 Check that the numbered Ethernet LEDs light momentarily 3 After a few seconds check that the LEDs are lit for any local ports that are connected The following table provides help when you are using the LEDs for troubleshooting LED Behavior Action All LEDs are off when the gateway Make sure that the power cord is properly connected to your is plugged in gateway and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12V DC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support All LEDs stay on Clear the gateway s configuration to factory defaults to set the gateway s IP address to 192 168 0 1 See Factory Default Settings on page 48 If the error persists you might have a hard
45. page 9 In the main menu under Setup select Wireless Settings Wireless Configuration 12 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway The upper section of the Wireless Settings screen displays for the 2 4 GHz network Wireless Settings Wireless Network 2 4g Name SSID D38362 Region Channel 1 bd 802 11 mode Upto 145 Mbps v Security Options Disable D WEP WPA PSK TKIP 5 WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise WPA PSK WPA2 P SK Mixed Passphrase e0469af343a4 8 63 characters E Hide Key The lower portion of the Wireless Settings screen displays settings for the 5 GHz network Wireless Network 5g Name SSID D382F5 Region Channel 36 802 11 mode Upto 145 Mbps Security Options 5 Disable WEP WPA PSK TKIP WPA2 PSK AES 2 WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise WEP Authentication Automatic Encryption WEP Key WEP Encryption WEP 64 bit WEP PassPhrase Key1 1111111111 5 Key2 1111111111 5 Key3 1111111111 Key4 1111111111 Hide Key 5g Wireless Configuration 13 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway 4 Specify the Wireless Network settings for each network Name SSID The name of the wireless network Region The location where the gateway operates Channel The available channels depend on the region Some countries have laws specifying which channels should be used To reduce in
46. random network name SSID and a random password to your wireless network If you want to keep the network name and password you specified in the Wireless Settings screen you must select the Keep Existing Settings check box in the Advanced Wireless Settings screen See Advanced Wireless Settings 2 4 GHz and 5 GHz on page 29 Any computer or wireless device that connects wirelessly to the gateway is a client After a device is added as a client it can automatically connect to the gateway Toadda wireless device to your gateway using the WPS button 1 Make sure that you know how WPS works on your computer or wireless device Wireless Configuration 15 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway If it works with WPS it has a WPS utility and might also have a WPS button that you can press Log in to the gateway For more information see Log n to Your Gateway on page 9 In the main menu select Add WPS Client Add WPS Client New and easy way to connect to the Wireless Router via WiFi Protected setup WPS A wireless client has to support WPS function in order to use this wizard to add the client to your WPS enabled Wireless Router Please check the user manual and giftbox of your wireless client to see whether it supports the WPS function If your wireless client does not support the WPS function you have to configure your wireless client manually so it has the same SSID and wireless security settings as on this rou
47. t Parameters Target 192 1168 Lo l1 Ping Size 64 No of Pings 3 Ping Interval 1000 Start Test AbotTest Clear Results Results Waiting for input Utility Ping bytes ms 4 Specify the following parameters for the ping utility Target The IP address of the ping target computer e Ping Size The size of the ping packet No of Pings The number of times to ping the target computer e Ping Interval The time between pings 5 Click Start Test The ping results display StartTest AbortTest Clear Results Results Diagnostics Utility Ping Y Ping Test Parameters Target 192 168 0 u1 Ping Size 64 bytes No of Pings 3 Ping Interval 1000 ms Pinging 192 168 0 1 with 64 of data Complete Reply from 192 168 0 1 bytes 64 time 0 ms Reply from 192 168 0 1 bytes 64 time 0 ms Reply from 192 168 0 1 bytes 64 time 0 ms 3 3 replies received min time 0 ms maxtime 1 ms avg time 0 ms To stop a ping test Click Abort Test To clear the results from the display Click Clear Results Managing Your Network 25 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Traceroute Utility To display the route and measure transit delays of packets across an IP run the traceroute utility gt To run a traceroute test 1 Log in to the gateway For more information see Log n to Your Gatewayon page 9 2 Inthe main menu under Maintenance select Diagnos
48. ter Next Click Next The Add WPS Client screen displays Add WPS Client Select a setup method Push Button recommended You can emner h Burton physically on the router or press the Button below on soft Push Butto PIN Personal identification Number Either click the amp WPS button or press the button on the front of the gateway Connecting to New Wireless ClientAdd WPS Client Please click the software or hardware button on the client to start the WPS process mmm The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the security option in the Wireless Settings screen was set to Disable it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password Go to the wireless computer and run its WPS configuration utility To click the WPS button follow the utility s instructions When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet Wireless Configuration 16 V NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway You should see the gateway s Internet LED blink showing that the Internet connection is in use Add a Client Using a PIN Any computer
49. terference when using more than one access point NETGEAR recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 802 11 Mode This value is set to Up to 145 Mbps by default You can specify the mode to support faster equipment or legacy equipment 5 Specify the security options for either the 2 4 GHz or the 5 GHz network or both By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the network key which works like a password to access the wireless network a Setup WPA or WPA2 wireless security e WPA PSK This setting provides the TKIP encryption type and a pre shared key password e WPA2 PSK This setting provides the AES encryption type and a pre shared key password Note Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you can connect b Depending on the WPA settings that you select enter the required information For WPA PSK or WPA2 PSK enter the pre shared key which is a password between 8 and 63 characters The default WPA password is the 13 character serial number of your gateway Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot
50. that may cause undesired operation Caution The device for the band 5150 5250 MHz is only for indoor usage to reduce po tential for harmful interference to co channel mobile satellite systems High power radars are allocated as primary users meaning they have priority of 5250 5350 MHz and 5650 5850 MHz and these radars could cause interference and or damage to LE LAN devices Ce dispositif est conforme la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage re u y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Notification of Compliance 52 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Avertissement Le dispositif fonctionnant dans la bande 5150 5250 MHz est r serv uniquement pour une utili sation l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c d qu ils ont la priorit pour les bandes 5250 5350 MHz et 5650 5850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure
51. tics In the Utility list select Traceroute Diagnostics Traceroute Parameters Target IP address or Name Max Hops Data Sze 32 bytes Base Port 33434 Resolve Host Of Start Test Clear Results 4 Specify the following parameters for the traceroute utility Target The IP address or host name of the computer you are tracing e Max Hops The maximum number of hops to allow when tracing the route e Data Size The input the size of the packet Base Port The input the port number to send the packet to e Resolve Host Select on to resolve the host name to IP address 5 Click Start Test The traceroute results display Diagnostics Utility Traceroute v Traceroute Parameters Target 192 168 0 1 IP address or Name Max Hops 255 Data Size 32 bytes Base Port 33434 Resolve Host Of _StartTest_ _ ClearResuts Results Performing traceroute to 192 168 0 1 from 192 168 15 50 255 h 01 192 168 0 1 1 ms 1 ms 1 ms Traceroute complete Toclear the results from the display Click Clear Results Managing Your Network 26 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway Remove USB Devices gt Toremove a USB device 1 In the main menu under USB Storage select Basic Settings USB Storage Basic Settings Click Safely Remove USB Device Managing Your Network 27 Advanced Seitings This chapter describes how to customize your network through th
52. ware problem and should contact technical support LAN LED is off for a port with an Make sure that the Ethernet cable connections are secure at the Ethernet connection gateway and at the hub or computer Make sure that power is turned on to the connected hub or computer Be sure that you are using the correct cable Internet LED is off and the Make sure that the coaxial cable connections are secure at the gateway is connected to the cable gateway and at the wall jack television cable Make sure that your cable service provider has provisioned your Internet service Your provider should verify that the signal quality is good enough for cable modem service Remove any excessive splitters you might have on your cable line It might be necessary to run a home run back to the point where the cable enters your home Connect to the Gateway s Main Menu If you are unable to access the gateway s main menu from a computer on your local network check the following e Check the Ethernet connection between the computer and the gateway as described in the previous section Troubleshooting 43 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway e Make sure that your computer s IP address is on the same subnet as the gateway If you are using the recommended addressing scheme your computer s address should be in the range of 192 168 0 10 to 192 168 0 254 Note If your computer s IP address is shown as 169
53. you create gt To configure port blocking 1 In the main menu under Advanced select Port Blocking Port Blocking 2 From the Service list select the service you want Active Filters to block Name Start Port End Port Protocol Local IP Address 3 To add a custom service that is not in the list of s ee 1921680 EN services specify these settings in the Add I 92 1680 Custom Service table Name A name for the service Add Predefined Service Start Port The start port for the service EI End Port The end port for the service panier eo P Th t f th t Name Start Port End Port Protocol Local IP Address pos ae im eee erie Pele n lo Both v 192 168 0 0 UDP eal Both Both TCP and UDP Advanced Settings 32 NETGEAR DOCSIS 3 0 N900 Wireless Data Gateway e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of the following actions e Click Add to save your settings The Active Filters table now displays the list of ports that are currently blocked e To delete a service select the radio button in the Active Filters table for the service that you want to delete and click Delete e To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Service table click Reset Port Forwarding A firewall has default rules for inbound traffic WAN to LAN
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