zBoost Cellular Xtreme REACH ZB560FCS Manual
Contents
1. There are usually several cell phones in use at one time in my home will your product boost all of our signals simultaneously The zBoost ZB560FCS Cellular Xtreme REACH is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time Does the zBoost work if you have no bars No if no signal is present outdoors zBoost products will not work for you Also keep in mind if your best signal is 1 bar at the External Antenna your coverage will be limited to a small room 12 zBoost Cellular Xtreme REACH ZB560FCS Manual Warranty Information Limited 2 Year Warranty Register your product at www zBoost com zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of two years Who Is Covered You must have proof of purchase to receive warranty service A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee What is Covered Warranty coverage begins the day you purchase the product For one year from the original date the zBoost Cell Phone Signal Booster will be repaired or replaced with a new repaired refurbished or comparable product whichever is deem2. y extending cell zones zBoost Cellular Xtreme REACH ZB560FCS Manual zBoost products have a 30 day money back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 2 year manufacturer warranty Register at www zBoost com v 0314 zBoost Cellular Xtreme REACH ZB560FCS Manual FCC Requirements This is a CONSUMER Device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters AT amp T Sprint T Mobile Verizon and 90 additional carriers have already given consent for all consumers to use this device Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served by using this device FCC contact information www fcc gov signal boosters registration Any product modifications that use unauthorized antennas cables and or coupling devices is no longer FCC compliant and wil
3. Check for Signal Strength sayacictesaccinnetenaaniincncereencmenectensonsentontantaadeseuraecdaciaanaamunneseientaudsandacdentaaeeronean 3 Pease note the following important factors in determining your zBoost performance 4 Antenna Bracket Assembly scisscsdendusieniesiceictecestaiense ane ties aneses tes Seatedsedstwiawsanaanasuansaanadiadineimmacosseceeen 4 Additional Cable Requirements xccueisscscuacicadvecucsey cateensoncaiinsiaraisiagcedaadaddsiewaduniwsieataaieatnstdadeoeadaduiseies 4 Grounding the External Antena cnsscadiiascascexnnaseecses sxe vesiinedanseasnaura tea entdaceahdlsonaeadeciessaaraniangeeiacan 5 Securing Cable with a Drip OOD siicisvesexasveaeesexusassnctauans sxesdanieatneieacchauseundeedsucdadeiases venazesucuuanaaseoenes 5 Power REG UINCIIG ING xcccaceecsscessideanssdesncaiatendicsiadacais sietes Nec aeutaawaseeesinenteuatedwuatytdactadiaasadiaduaduaeieaeoss 5 Setting Up Your zBoost Signal Booster ccceceeceeee eee eeee eee eeea ese seeesaeeaeesaeeeaesaaseesansaeeseneanenans 6 FIRST Placement of the External ANt nina ciesceiscercesccssctsctscecseessassanssaencensnasecsansabianddmcniwadeneateetors 6 Mounting of Antenna ec ass ee cc ete ece sn cca cals ates ann ene aes as escent eee 6 SECOND Place the zBoost Base Unit where you want to create a Cell Zone 0 0 eens 6 THIRD Run the Coaxial CAD NG vices sce secccstatgica stag saig aii taletantial ane talent ae ceases arensineeadea teens 7 FOURTH Connect zB
4. Xtreme REACH ZB560FCS Manual The zBoost Cellular Xtreme REACH requires at least 15 feet of vertical separation between the Base Unit and the External Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit the performance Keep the Base Unit off the floor and at least 2 feet away from other cords metal objects or other wireless devices such as wireless routers or wireless access points The zBoost Cellular Xtreme REACH performs best when there are no obstructions between the zBoost Base Unit and your mobile device THIRD Run the Coaxial Cable NOTE Refrain from securing cable or drilling holes until the system has been tested Connect the supplied 50 feet of RG 6 coaxial cable to the base of the External Antenna Run the coaxial cable along a descending pipe or through a wall that leads closest to the location of the Base Unit Should you need additional cable length 15 foot extensions Part YX030 15w are available at www zBoost com Please note Cable longer than 65 feet is not recommended CO FOURTH Connect zBoost Base Unit to Power Connect the zBoost Base Unit to the power supply and plug into a power outlet When your zBoost system is in place and fully connected walk throughout your home and verify that you are able to reliably place calls If the signal strength has improved your zBoost is working Upon initial power up the LED w
5. essential purpose of any limited remedy Because some jurisdictions do not allow limitations on how long an implied warranty last or the exclusion or limitation of liability for consequential or incidental damages the above limitations may not apply to you For full warranty guidelines see page 13 zBoost Cellular Xtreme REACH ZB560FCS Manual Package Contents Before you begin make sure all of the following parts came with your zBoost ZB560FCS Literature Contents SETUP OVERVIEW Setup overview Product Contents zBoost Base Unit 3 Indoor Antenna Power Supply 5 RG 6 Coax Cables 35 ft and 15 ft External Antenna T Mounting Hardware aa ZBoost Cellular Xtreme REACH ZB560FCS Manual Accessories The following accessories are authorized for this zBoost product Please see our website for complete selection To order call 1 800 871 1612 or visit www zBoost com Broadcast Antennas Indoor CANT 0032 Indoor Broadcast Antenna Omni Whip Direct to Booster Black CEL PCS 1 dBi CANT 0034 Indoor Broadcast Antenna Omni Whip Direct to Booster White CEL PCS 1 dBi CANT 0039 Indoor Broadcast Antenna Omni Whip Direct to Booster Black Wide Band LTE CEL AWS PCS 1 dBi YX027 F Indoor Broadcast Antenna Directional Panel w F Female Connector CEL PCS 6 8 dBi YX052 Indoor Broadcast Antenna Ceiling Mount Omni w F Female Connector LTE CEL AWS PCS 1 2 dBi External Antenn
6. unit MUST only be used with the provided power adaptor Use of other power adaptors will void the warranty and may damage the unit Use of other equipment is not FCC approved ZBoost Cellular Xtreme REACH ZB560FCS Manual Setting Up Your zBoost Signal Booster FIRST Placement of the External Antenna Choosing the best location for the External Antenna provides the best performance and the largest area of improved signal Choose a location for the External Antenna using your cell phone to determine the area of strongest signal typically found outside above the roofline or in an attic The antenna must also remain at least 3 feet from any metal objects such as pipes metal siding A C unit etc and at least 15 vertical feet above the Indoor Antenna ait The YX699 Signal Meter available separately provides signal strength information It can be used with its supplied whip antenna to find the best location for antenna mounting with the strongest received signal It can also be connected to the directional antennas to aim cs the antennas for maximum received signal Contact zBoost to obtain a YX699 Signal Meter NOTE zBoost requires at least 15 feet of vertical separation between the Base Unit and the External Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit ZBoost performance Keep the Base Unit off the floor and at least 2 feet away fr
7. X014 not included Confirm That Your zBoost is Working Properly When your zBoost system is in place and fully connected you should walk throughout the area and see that you are able to reliably place calls Remember coverage varies based on outdoor signal level building construction and antenna placement Coverage in adjoining rooms next to above or below will be reduced due to walls or ceiling floors Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase THE BEST INDICATOR OF PRODUCT PERFORMANCE IS THE ABILITY TO RELIABLY PLACE AND RECEIVE CALLS WHERE YOU COULD NOT BEFORE SETTING UP THE ZB560FCS Cellular Xtreme REACH zBoost Cellular Xtreme REACH ZB560FCS Manual Improving Your Coverage Area Should you desire to improve coverage you may e Relocate the External Antenna in order to capture a better signal higher is usually better and outside is better than inside Increase the distance between the Base Unit and the External Antenna e Purchase an upgrade antenna available at www zBoost com S F A H i SS External Antenna __ Indoor Antenna ZBoost Base Unit a B ZA I Power Supp
8. Zones into your home Why Indoor Signals Can Be Weak There are several obstacles that can contribute to the poor reception you receive in your home 1 Location of the Cell Phone Tower in Relation to Your Home Building While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal strength available at your location 2 Obstructions Caused by Buildings Terrain and Trees Cell phone signals can be completely blocked or reflected by buildings walls trees hills and other terrain features resulting in low signal strength 3 Energy Efficient Windows Energy efficient windows contain a metal film that can affect signal penetration into the house Y ull Yali Y wail Yaon da zBoost Cellular Xtreme REACH ZB560FCS Manual Preparing to Set Up Your zBoost Product Tools Needed The following tools are needed to set up ZBoost e 2 Phillips screwdriver Cellular phone operating in the band supported by your zBoost unit e Drill may be required for outdoor or attic antenna placement Check for Signal Strength Before placing a zBoost in your home make sure that you can place calls on the outside of your home in the attic at roof level or wherever you plan to place the External Antenna zBoost can only bring signal into your home when signal reaches the Ext
9. aged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada Regulations IC ID 5544A ZB570PCSCEL This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The term IC before the radio certification number only signifies that Industry Canada technical specifications were met RF Exposure The manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are pr
10. as Outdoor CANT 0028 Outdoor External Antenna Directional Low Profile Panel CEL AWS PCS 6 8 dBi CANT 0031 Window mount External Antenna for YX540 zBoost Metro Directional Panel CEL PCS 6 8 dBi CANT 0033 Outdoor External Antenna Small Omni CEL PCS 3 5 dBi CANT 0036 Outdoor External Antenna Omni with Industrial Casing CEL PCS 3 5 dBi CANT 0040 Outdoor External Antenna Wide Band Omni Directional LTE CEL AWS PCS 3 5 dBi CANT 0042 Outdoor External Antenna Wide Band Directional Log Periodic LTE CEL AWS PCS 10 12 dBi YX021 CEL Outdoor External Antenna Directional Panel CEL 8 dBi YX023 PCS Outdoor External Antenna Directional Panel PCS 13 dBi YX026 CEL Outdoor External Antenna Directional 3 foot Yagi with 12 Elements CEL 11 dBi YX039 PCS CEL Outdoor External Antenna Kit Two Directional Panels with Combiner CEL PCS 8 13 dBi Coax Cable To be used in addition to the cable included in your kit YX030 0W8 YX030 15W YX030 35W YX031 10W 10 Foot RG 8X Coaxial Cable with TNC Male amp Female Connectors Booster to Distribution Antenna YX031 100W 100 Foot Low Loss RG 11 Coaxial Cable with F Male Connectors Accessories YX012 Outdoor External Antenna Grounding Kit The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet 2 meters from other CMRS commercial mobile radio service devices V zBoost Cellular Xtreme REACH ZB560FCS Manual Table
11. e home the placement of the unit and the antenna s proximity to cellular towers You can expect that your indoor coverage will be improved You will be able to make calls where you couldn t before The degree of improvement will depend upon many factors The intent of zBoost products are to bring outside coverage inside Just as the signal bars move up and down when outside the boosted signal will fluctuate in a similar fashion Is a cellular phone signal booster the same as a wireless router will it help my WiFi signal The zBoost unit will not help your WiFi service This unit is designed to work with wireless PCS and Cellular phones and devices The WIFI in your home or building operates on a different frequency Why isn t my cell phone indicating more signal with more bars You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3 dB is a significant increase of 2x 6 dB is 4x and 10 dB is 10x On a four bar phone one bar equals about 10 dB The increase in signal you will see depends upon The level of signal at the External Antenna outdoor e The care of the antenna placement two feet away from metal adequate antenna separation 15 feet recommended The signal already present inside related to building losses e The distance of your phone device from the Base Unit signal spreads or diminishes rapidly with distance
12. ed necessary by zBoost if it becomes defective or inoperative The exchange will be made without charge to you for parts and labor You will be responsible for the cost of shipping to the location designated by zBoost If zZBoost cannot reasonably repair or replace the unit then zBoost may at its sole discretion refund the price you paid for the product or the price of the unit All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit e Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you Any modifications or other changes to the product including but not limited to software or hardware modifications in any way other than as expressly authorized by zBoost will void this limited warranty e Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications All zBoost products
13. ernal Antenna If there is no signal the zBoost will not work for you Using your cell phone place a call from an outdoor location to confirm that enough signal is present to complete the call If a weak signal is available at ground level check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antenna can be placed for best performance If you can reliably make and receive calls outside your home then zBoost can bring the signal into your home If only one signal bar is displayed on your cell phone outside indoor coverage will be limited to one small room We recommend placing the External Antenna outside and or purchasing a zBoost upgrade External Antenna for increased coverage see page 10 Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase ZBoost Cellular Xtreme REACH ZB560FCS Manual Before installing please note the following important factors in determining your zBoost performance e At least 15 vertical feet is needed between the External Antenna receives the outside signal and the Indoor Antenna rebroadcasts the signal indoors Separation less than 15 vertical fee
14. esent the rating would have to be reduced by 3 5 dB especially where the output is re radiated and can cause interference to ii ZBoost Cellular Xtreme REACH ZB560FCS Manual adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device Cet appareillage num rique de la classe B r pond a toutes les exigences de l interf rence canadienne causant des r glements d quipement L op ration est sujette aux deux conditions suivantes 1 ce dispositif peut ne pas causer l interf rence nocive et 2 ce dispositif doit accepter n importe quelle interference re ue y compris l interf rence qui peut causer l op ration peu d sir e Le fabricant nominale de la puissance de sortie de ce mat riel est simple transporteur Pour les situations lorsque plusieurs signaux porteurs sont pr sents l valuation devrait tre r duite de 3 5 dB en particulier lorsque le signal de sortie est r mise et peut provoquer des interf rences adjacentes a la bande utilisateurs Ce pouvoir est de la r duction par le biais de la sortie d alimentation ou la r duction de gain et non par un att nuateur a la sortie du dispositif Please note This unit has been approved for use in Canada under RSS 131 however consent for the use of this device to improve cellular or PCS coverage must be obtained through your cellular or PCS provider prior to placing the unit in opera
15. ill cycle RED GREEN and ORANGE for 30 seconds After 30 seconds a series of GREEN flashes will indicate the quality of your setup Following this a solid GREEN light indicates normal conditions If it is not solid GREEN follow the instructions in the Base Unit LED Indicators section Adjustments may be needed to optimize performance If you find the increased signal coverage is acceptable however no additional adjustments are needed See ZBoost Base Unit Light Indicators on page 10 for more information Antenna Aiming To get the maximum benefit you will want to take special care to make sure you point the antenna in the direction of the best signal for your wireless service provider You may wish to use a YX699 RF signal meter to help during this process or try our zBoost Signal Finder Android App The majority of the time a cell tower will hold more than 1 frequency band and or service provider To aim the antenna for maximum signal you will need a phone operating on the same wireless network s in use at the install location Note A 1 dBm increase is 25 gain in signal strength If you do not know which direction the best signal is coming from once the unit is installed rotate the External Antenna in 90 degree increments while measuring the results inside the desired coverage area Place the cell phone s on a non metal surface about 6 8 feet from the Base Unit zBoost Cellular Xtreme REACH ZB560FCS Manual Turn the signa
16. l booster on and wait 30 seconds Note the number of signal bars displayed on your cell phone For best results you want to place your phone where the phone s signal meter displays in the middle of the signal meter range or less so that it can indicate as you rotate the External Antenna to the optimum direction If it is reading too high move the phone farther from the Indoor Antenna Note if you re using signal bars to measure signal strength turn off your LTE during this process Record the number of signal bars or dBm A on your cell phone You can use our YX699 RF Signal Meter or an application on a smart phone to get the dBm Leave the phone in exactly the same place and pointing in the same direction for the following steps Note the direction External Antenna starting position Rotate the External Antenna 90 degrees and then record the phone signal bars B Continue to rotate the antenna another 90 degrees in the same direction and record the phone signal bars C Again rotate the antenna another 90 degrees in the same direction and again record the phone signal bars D If you desire to optimize further then look for the two highest signal bar readings above and move the antenna between these two points to find the highest signal bars reading Look for the highest reading above Set the antenna to that position and tighten the antenna to the mast of your choosing We suggest PVC pipe that is at least 1 5 or J Pole part Y
17. l void the product warranty zBoost Cellular Xtreme REACH ZB560FCS Manual About zBoost zBoost a leader in cell phone signal boosters manufactures zBoost the award winning line of cell phone signal boosters that enhance the performance of your cell phone smartphone and wireless data card Compatibility Dual Band zBoosts are compatible with 800 MHz and 1900 MHz regardless of technology including CDMA and GSM Uses patented technologies and protects the carrier network 2 year manufacturer warranty Warranty registration at www zBoost com FCC Information FCC ID O04ZB570 PCS CEL Warning Changes or modifications to this device not expressly approved by zBoost could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour
18. ly eal 9 q ZBoost Cellular Xtreme REACH ZB560FCS Manual zBoost Base Unit Light Indicators During Initial Power Up Light Mode Status Cycle RED System is GREEN powering up ORANGE Please allow up to 30 seconds Flashing BASE UNIT will Unplug the BASE UNIT power supply GREEN flash GREEN once for every Relocate the EXTERNAL ANTENNA to pick up the 2 dB less than strongest signal from your wireless carrier optimal system gain Three Move the EXTERNAL ANTENNA as far away from the flashes or less INDOOR ANTENNA as possible with at least 15 ft of indicates the vertical separation height difference system will still operate properly Plug the BASE UNIT power supply back in Wait 30 secs for the BASE UNIT to power cycle on After Initial Power Up SI a A SOLID zBoost is ready N A GREEN Flashing zBoost is in use N A GREEN SOLID EXTERNAL 1 Unplug the BASE UNIT power supply ORANGE ANTENNA and INDOOR Move the EXTERNAL ANTENNA as far away from the ANTENNA INDOOR ANTENNA as possible with at least 15 ft of are too close vertical separation height difference together Plug the BASE UNIT power supply back in Wait 30 secs for the BASE UNIT to power cycle on carrier s cell tower is too Relocate the EXTERNAL ANTENNA to another spot strong for the ae a BASE UNIT to If you have a directional antenna re aim it to reduce operate properly carrier signal stre
19. ngth Plug the BASE UNIT power supply back in SOLID RED Signal from the Unplug the BASE UNIT power supply Wait 30 secs for the BASE UNIT to power cycle on Flashing Excessive Refer to Solution 2 RED electronic noise in the system the BASE UNIT will not operate 10 zBoost Cellular Xtreme REACH ZB560FCS Manual Technical Specifications Product Specifications for zBoost Cellular Xtreme REACH ZB560FCS Cellular band Frequency Uplink 824 to 849 MHz Downlink 869 to 894 MHz General Indoor Use Only 40 105 F The Manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the output signal is re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device This product is covered by patent US 7 706 744 Other U S and foreign patents pending 11 zBoost Cellular Xtreme REACH ZB560FCS Manual Frequently Asked Questions What can I expect my cell phone signal range and strength to be inside my home The closer you are to the base the stronger the signal This will vary with different conditions Some of the conditions that will affect the improved coverage area are signal strength outdoors the type of building materials in th
20. of Contents FT RIN NS ets etc ete et ance io ase sence th wee nat paceman aeweriensence dies aaeseasees ta EESE EEEren i FCC INformations e a a a a e a aa a e aa a Eai ii Industry Canada Regulations ec sreates scenester tain tarts oeeretre te eet tendderes een nein teadee eee il Safety and Product Warranty Information cccceceeeeeseeeeeeeeeeeeeeeseeesaesaeesaeeeeesaasenesansaeeaeeeanenes iii Copyright Notice a acess epee cw en tt ww ccc en as ate eee nic eee iii TradematkS errer ioa E E E E E imiaoiadingesaaneaed iil safety 70 es 9 so ae ee en ee eee ne Tene ere eee nen E ere een emer emer eee en ere er Tire iil Limited EAT ences ateeecerrtco vtec ate aera ciate E aad cient csteayorsets ili Package Contents icai eiT EE E AEAEE E EE E ER A ERE iv PC CS SSS otters re tore aiden ee peste oc a emu ed caw oaii aa didean daaa duada iai ainaani aa a a eee andai dai iai v Table OF COntentS srisrsiisiprnie aaa ar aarun iaar Ea iE aE R A Eana Era 1 OVC FCW sonori eee dnsentcatunanpestnnnenbssnaedindaedenctnecunueunsened pasiareucetnoadckeraiarsnsspacwuinsenatiundgsieetandvonsdanearens 2 Why Indoor Signals Can Be WOK icisussew cca susasateanaseuennavnscncdinnndeceaawscsuonsdantauddbaviasudeaasieeendaenetneauses 2 Preparing to Set Up Your zBoost PrOGUC G iscsi gece tad cecad ches cacsacwacsensecsecsbacucenseusansaesaicasansaiasiaes 3 Gore fed i elc18 210 Ree ae ee ee ee ene nnn See enn rTP ene ER ere renee tree ee irene ame ee E ene ree et rere 3
21. om other cords metal objects or other wireless devices such as wireless routers or wireless access points The zBoost performs best when there are no obstructions between the zBoost Base Unit and your mobile device Mounting of Antenna 1 When you have determined the location of the strongest signal install the antenna to a mast not provided Outdoor J pole Antenna Mounting Bracket YX014 is available at www zBoost com Loosely connect the antenna to the mast to allow the antenna to be reoriented for strongest signal Take special care in aiming the External Antenna in the direction of best signal If you are unsure of the nearest tower location of your wireless provider see Antenna Aiming on page 7 for detailed instructions 2 After installing the External Antenna to a mast or pole connect RG 6 coax cable to the External Antenna and run to the Base Unit SECOND Place the zBoost Base Unit where you want to create a Cell Zone Connect the Indoor Antenna to the Base Unit and place it where you need signal For the widest possible signal area position the Base Unit near the middle of a room You may also mount it on an interior wall by first removing the bracket screwing the bracket to a wall screws not included then snapping the Base Unit back in place keeping the Indoor Antenna vertical The Base Unit uses an omni directional Indoor Antenna that delivers signal in a circular pattern around the antenna zBoost Cellular
22. oost Base Unit to POW GM i veeiecvewuccsesinindedscsiexasantbasosadnasinadnadagtnursensiecatvaqnesxeetans 7 Antenna ANNONA Yc nate ee aetna ety ne sche ac dn aan ese menses meen wa wet seein at tg nats eae tania en cane een ieeceas 7 Confirm That Your ZBoost is Working Properly sccsaccesite ses secsectanisutdassisnadectaaiusncabadandinedadssalssendeaaeesas 8 Improving Your Coverage ALC iisisciiccsdindsactsncrssscuidatensvacianiensanianenradcnninieneniuaniscndoxastinesnpaanianempuibeend 9 zBoost Base Unit Light INGICAt ONS seri covincs nas ndowaencbnuswdsuxswsaienienstusnnannmeaicnaneanusssansandandandanamcinaenmanes 10 Technical Specifications tas ics tcesictes ascetic ae wed esses eae dee eceedeee remem ced actos deseecucs cetacendeteeds 11 Frequently Asked Questions ccccecceeeeeeeeeeeeeeeeeeeeeeensaa esa esaaeeaeseeeaasaasaeesaaeaneseasenesansaeeenaeanenans 12 Warranty Information ssisssinesascncramapcasduncinussdeantiresabeinasbnieeannetarstenteniacartineadnainerameaadadeadadaraxiananseaanenes 13 zBoost Cellular Xtreme REACH ZB560FCS Manual Overview Thank you for choosing zBoost You will now be able to use your cell phone INSIDE your home Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone Like a skylight that brings sunlight into your home zBoost transports and amplifies the outdoor signal into your home By following the easy instructions in this User Manual you will be Extending Cell
23. t will result in decreased performance See illustration below e Keep the External Antenna at least 3 feet above any metal See page 6 Setting Up Your zBoost Signal Booster for additional information J TEDO Vertical heal Minimal Performance Best Performance Recommended Antenna Bracket Assembly IMPORTANT Incorrectly mounting the External Antenna to the mounting bracket will impede performance Ensure that the External Antenna is properly positioned in the mounting bracket as pictured below To mount antenna to a pole Attach the antenna to pole bracket as pictured Use U Bolt to secure bracket to pole and fasten To mount antenna to a flat surface Secure bracket to desired surface using provided screws Use of the Saddle and U Bolt are not necessary for this option Additional Cable Requirements If the distance between the External Antenna and the Base Unit exceeds 50 feet extension cables are available on our website The included cable is RG 6 For better performance you may replace it with RG 11 cable for satellite TV The total cable length should not exceed 65 feet unless you also purchase an upgraded External Antenna see page v A longer cable is helpful only if it allows you to place the External Antenna in a location where you measure stronger signal zBoost Cellular Xtreme REACH ZB560FCS Manual Grounding the External Antenna If you decide to place the External Antenna outdoors it mus
24. t be properly grounded See page iv for a recommended grounding Kit The set up must be in accordance with Article 810 of the National Electric Code NEC A listed antenna discharge unit must be provided for the lead in coaxial cable per NEC article 8 10 20 or the shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8 10 21 Please consult a professional installer or electrician for more information See page v Avoid placing the External Antenna near metal such as wiring A C ducts metal siding truss plates etc When connecting the cable to the antenna run the cable straight down from the antenna Avoid draping the coax near the antenna Securing Cable with a Drip Loop If you place the External Antenna outdoors create a drip loop with the coaxial cable at the point where the cable enters the building through an outside wall This can be done by twisting and securing the cable into a loop no less than 4 across near the entry point This will help prevent moisture from gathering at entry point and leaking into the building Consult a professional installer if you need more information L a Coax Cable Power Requirements The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Included power supply The power supply consumes less than 10W less than 0 2A The zBoost ZB560FCS Cellular Xtreme REACH base
25. t the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details Do not return products to zBoost without a Return Authorization Number RMA To get out of warranty service To obtain out of warranty service contact zBoost at 1 800 871 1612 or support zboost com for information on the possibility of any costs for repair or replacement of out of warranty products Reminder Record the model and serial number found on the product below Model Serial Purchase Date 14
26. that are packaged with other zBoost accessory products are intended for resale and use as a single unit and such product kits are required to be sold to the end user or subsequent reseller as packaged The de kitting and sale as a standalone product of any one or more components of such a product kit is in violation of zBoost warranty No de kitted product will be eligible for return for any reason The sale of separate not kitted cable antennas and other accessories is allowed and fully warranted 13 ZBoost Cellular Xtreme REACH ZB560FCS Manual Make sure you keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Manual and keep both nearby Also keep the original box and packing material in case you need to return your product Before requesting repair service If red light is on system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Please unplug your system Re orient your External Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 To get warranty service Warranty service will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zboost com A representative will go through a diagnostic checklist with you If it is determined tha
27. tion Please refer to the Industry Canada document CPC 2 1 05 Section 6 1 available or viewable at http www ic gc ca epic site smt gst nsf en sf08942e html Safety and Product Warranty Information Copyright Notice This manual is copyrighted All rights reserved This manual whole or in part may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form for distribution This manual whole or in part may not be modified without prior consent in writing from zBoost Copyright 2014 by zBoost Trademarks zBoost the zBoost logo Wireless Extenders Wi Ex the Wi Ex logo and Extending Cell Zones are registered trademarks of zBoost Safety Guidelines In accordance with FCC requirements of human exposure to radio frequency fields the radiating element antenna shall be positioned such that a minimum separation distance of 8 inches 20cm is maintained between the radiating element and the user and or general population Limited Liability In no event shall zBoost be liable for any direct indirect special punitive incidental exemplary or consequential damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or performance of the information services products and materials available from this manual These limitations shall apply notwithstanding any failure of
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