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Administrator Manual Across Language Server v6.0 (Revision

1. Customer Product Key 83XBQP dll Softkeys Licenses mi 4 As soon as the deactivation has been performed the Deactivate button will be grayed out File View Services Tools Help Across Licenses Details Administration Server Administration A The activation is required Please press Activate button above to activate your Customer Product Key 5 Now install Across v6 on the new server and enter your Customer Product Key during the installation Following the online activation which is automatically performed during the installation you can carry on with the installation as usual and finish the installation Further information on the installation is available on page 16 15 4 Installation of MS SQL Server In order to install an MS SQL Server please follow the instructions that Microsoft provides for the installation We recommend installing the following MS SQL Server components e Database Engine Administrator Manual Across Language Server 132 15 Appendix Authentication e Reporting Services required for crossAnalytics reporting module see page 85 e Tools complete 15 5 Authentication In the default setting the security settings of the SQL Server are configured to allow access to the server via an existing Windows user account lf you already have an SQL Server database the authentication settings must first be customized in order to gua
2. Web based crossTerm EA UE Ml 4 crossAdmin Administration Software 4 9 crossAPI SI 4 9 1 Configuring crossAPI SI Depending on the installed product edition the crossAPI SI service may be available With the help of crossAPI SI system integration it is possible to connect to existing applications and processes such as content and document management systems or editorial systems via an API application programming interface If crossAPI SI does not work properly you can re register it with the Web Server IIS via gt gt Tools gt gt Configure crossAPI Sl For further information crossAPI SI please contact our Professional Services team e g by e mail to professional services across net 4 10 crossTerm Web crossTerm Web is the Web based edition of crossTerm crossTerm Web enables users to perform tasks like doing terminology research and creating terminology entries via the Internet using a browser The browser based terminology work with crossTerm is based on the crossTerm Web server By default this web application is installed along with the Across Language Server Therefore the crossTerm Web Server does not require any separate installation but merely needs to be activated with a suitable Customer Product Key to enable its use To activate the purchased product update the Customer Product Key by clicking Update in the Licenses module of crossAdmin which you can access via gt gt Across gt
3. Port 2309 TCP for the Across Server crossTank and crossTerm Please activate the ports for all nets Administrator Manual Across Language Server 144 15 Appendix Integration of Across Server into the Network Configuration 3 crossLAN crossWAN load and or crossGrid Port 80 HTTP Optional The port must be open in order to allow external access to web based components such as crossWeb crossTerm Web crossAnalytics or the Across Display Text Server SSH port 22 TCP for the Across Server crossTank and crossTerm Please activate the ports for all nets 15 12 2 Testing the Connections Please carry out the following steps directly on your Across Server after the ports in your firewall have been activated 15 12 2 1 Internal IP Address Please carry out the following steps directly on your Across Server You will receive the internal IP address by entering the command ipconfig all in the prompt Example The answer includes the following information Host Name WIN CG9AAP6LLRD IPv4 Address 192 168 71 130 In this case the internal IP address is 192 168 71 130 ca Administrator Command Prompt icrosoft Windows Version 6 2 9200 tc 2612 Microsoft Corporation All rights reserved wUsers Sales User gt ipconfig all findows IP Configuration Host Name Primary Dns Suffix Hode Type IF Routing Enabled WINS Proxy Enabled DNS Suffix Search List 2 localdomain Ethernet a
4. View Help Connections e Hite Ed crossWeb Home pe E Start Page Actions Al Explore Edit Permissions Filter F Go ig Show All a 93 WIN CG9AAPGLLRD WIN CG9AA C A event A le sen E Application Pools ASP NET A A APN a l Sites gt View Virtual Directories ED crossTermSearchService 3 x a kl Default Web Site NET Authorization NET Compilation oma 4 13 Across Rules Browse Application a Fil pce FAN f AcrossldentityProvider A g 8 Browse 80 http gt de A gt 2 gt a aspnet_client 404 i Lej Browse 445 https gt 2 crossAnalytics NET Error Pages WET Globalization Advanced Settings gt EF crossAP gt Ed crossConnect T EEn 2 Ed crossTermWeb E AS el Export Application p NET Profile NET Roles dal Import Application gt EF DisplayText a A gt LSCM ed an eee i Online Hel MSMO p iii B Ed MET Trust Levels NET Users e ES Usa lt gt Fe Features View Content View Ready 10 If you have a suitable license you can check whether the crossTerm Web Server works properly In crossAdmin select gt gt Tools gt gt Configure crossTerm Web and enter the address http localhost crossTermWeb in your Internet browser From other computers in the same local network you can access the crossTerm Web Server under the address http server_ P_address crosstermweb replace server_IP_address with the IP address of yo
5. 3 2 Client Installation If the Across Server software was previously installed and the system requirements at www across net documentation SystemRequirements en pdf for an Across Client have been fulfilled the Across Client software can be installed Across makes distinction between the Online Client and the Standby Remote Client offline mode of the Across Personal Edition Online clients are located in the local network LAN from where they access the Across Language Server The Standby Remote Client is outside the LAN and accesses the Across Language Server via WAN wide area network e g the Internet The Standby Remote Client is part of the Across Personal Edition but not of the Across Language Server Further information on the Across Personal Edition is available at www my across net 3 2 1 1 Across Clients in Windows Terminal Server Citrix Environments The Client of the Across Language Server can also be operated in Windows Terminal Server Citrix environments However please note the following information e Across Clients are installed and published according to the installation procedures of the respective platform e For performance reasons we do not recommend installing the Across Language Server and Clients on the same Windows Terminal Server machine e The log files of the Clients are stored in the directory of the respective user under gt gt Documents and Settings gt gt user_name gt gt Application Data g
6. 4 Carry out steps 1 to 17 of the single server installation on page 16 on the second PC 5 Subsequently select Continue Multi Server Installation and click Next gt ty Across Server Environment 6 0 Setup Installation Type G Please specify the type of installation Do you want to install Across in a single or a multi server environment _ Single Server Installation default Please choose this installation type if Across is to be installed on a single Server O Multi Server Installation recommended with more than 50 users Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated a Continued Multi Server Installation Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated Cancel 6 Select the Server you want to install Multi server installation on two PCs Select the installation of a crossTerm Server and a crossTank Server Multi server installation on three or more PCs Determine whether you want to install either a crossTerm Server or a crossTank Server Then click Next gt Administrator Manual Across Language Server 36 3 Installation iy Across Server Environment 6 0 Setup Installation Type G Please specify the type of in
7. Across v6 0 is already installed on this computer with the following components Across Server Environment A Across Client Environment crossAPI Interactive crossAuthor for Arbortext Editor crossAuthor for FrameMaker crossAuthor for XMetaL ha Select an option O Apply patch v6 0 O Add components only for advanced users 6 Activate the checkbox es of the component s you want to uninstall Then click Next gt Administrator Manual Across Language Server 114 13 Uninstalling Across Across Installation Wizard v6 0 Select a product All available Across products are listed below Please select the Across products you want to remove Product Across Server Environment Across Client Environment cross APl Interactive crossAuthor for Arbortext Editor crossAuthor for FrameMaker crossAuthor for XMetaL cross Author for InDesign crossAuthor for PowerPoint crossAuthor for Excel crossWeb JOUOOUOOUUOUOUBD lt Back 7 Click Yes or OK to confirm the two following notifications Wersion 6 0 60690 6 0 6 0 6 0 60690 6 0 6 0 60690 6 0 6 0 60690 6 0 60690 6 0 60690 Please note that after you uninstall Across and delete all Across related data the data that have been stored in Across will be lost If you need the data we urgently recommend you to back up your data prior to uninstalling Across Systems GmbH accepts no liability for loss of data Across Installer Do you really want
8. Manual Trig Manual Trig Manual Trig Manual Trig Manual Trig Manual Trig Automatic Automatic T Manual Disabled Automatic Manual Trig Manual Manual Trig Manual Automatic Automatic Manual Trig Manual Manual Manual Log On As ss Local Syste Local Syste Local Syste Local Syste Local Service Local Syste Local Syste Local Syste Local Syste Local Syste Local Syste Network S Network S Network S Local Service Local Syste Network S Local Syste Local Syste Local Syste Local Syste Extended 4 Standard 8 After entering http localhost in your Internet browser you should also see the following window Administrator Manual Across Language Server 137 15 Appendix Installing Web Server IIS A e http localhost Pr Eo a Microsoft Internet Informat File Edit View Favorites Tools Help a La al 4 y E L rel es a P 7 Windows Server Internet Information Services 8 0 microsoft com web 9 Moreover after installing an Across Language Server and if the license scope permits you will find the entries crossTermWeb and or crossWeb under gt gt Start gt gt Administrative Tools gt gt Internet Information Services IIS Manager LE Internet Information Services 115 Manager 2 gt WIN CG9AAP6LLRD Sites Default Web Site crossWeb gt a gt a
9. lt server_IP_address gt crossAnalytics replace lt server_ IP_address gt with the IP address of your server Administrator Manual Across Language Server 85 4 crossAdmin Administration Software If the installation of crossAnalytics was successful the following page will be displayed with crossAnalytics reports EN 2 http localhost crossAnalytics Pp EC e crossAnalytics File Edit View Favorites Tools Help ossAn gt gt Current Workload Reports Name Description Workload overview Overview of the current workload Workload by user Current workload of all users Workload by trusted server Current workload of all trusted servers Workload by lanquage Current workload for all languages Workload by project Current workload for all projects Project status Overview of one selected project User task list Current task list of a selected user Trusted server task list Current task list of a selected trusted server Workload History Reports If crossAnalytics does not work properly you can re register it with the Web Server IIS via gt gt Tools gt gt Configure crossAnalytics Other causes and solutions to known problems can be found in the respective chapters starting on page 86 and 88 To be able to access the crossAnalytics module within Across via gt gt Projects gt gt crossAnalytics the respective user must be a member of the crossAnalytics user group 4 11 1 1 crossAnalytics Tr
10. Allow status bar updates via script 8 Disable C Enable SP Allam weheites ta nramnt far infarmstian neinn errintar winds lt gt Takes effect after you restart your computer Reset custom settings Reset to Medium high default Y Reset 4 7 2 2 Troubleshooting If you experience problems using crossWeb the following error messages will appear in the browser window or the crossWeb user interface will not be displayed correctly You get the error message Sorry JavaScript is not enabled in your browser You should enable JavaScript to work with crossWeb Activate JavaScript in your browser To do this follow the instructions on page 65 You get the error message Sorry cookies are not allowed in your browser You should enable cookies to work with cross Web Activate cookies in your browser To do this follow the instructions on page 65 Administrator Manual Across Language Server 4 crossAdmin Administration Software You get the error message HTTP Error 500 21 Internal Server Error Handler PageHandlerFactory Integrated has a bad module ManagedPipelineHandler in its module list The error message generally appears due to a defective installation of Microsoft NET Framework Therefore please check whether NET Framework is installed correctly on the server side It may also be necessary to register Microsoft NET Framework anew on the server side To do this enter the following comm
11. Further information on this topic is available in the chapter Integration of Across Server into Network on page 142 Proceed as follows to carry out a multi server installation of the Across Server 1 Carry out steps 1 to 17 of the single server installation on page 16 on the computer on which the Across Server is to be installed 2 Subsequently select the Multi Server Installation and click Next gt ty Across Server Environment 6 0 Setup Sa Installation Type 6 Please specify the type of installation Do you want to install Across in a single or a multi server environment _ Single Server Installation default Please choose this installation type if Across is to be installed on a single Server Multi Server Installation recommended with more than 50 users Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated O Continued Multi Server Installation Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated Cancel 3 Carry out steps 19 to 39 of the single server installation on page 16 During this additional installation process an ACP file will be generated automatically Save this file to a location that the other PCs are able to access
12. across Database Location WIN CGSAAPSLLRD Server Address WIN CGSAAPSLLRD Back Cancel 38 Click the button to start the installation Upon completion of the installation click Finish 39 Click Next gt to continue with the installation of crossWeb Administrator Manual Across Language Server 29 3 Installation crossWeb 6 0 Setup a Welcome to the crossWeb Setup Wizard The Setup Wizard will install crossWeb on your computer Click Next to continue or Cancel to exit the Setup Wizard TN i a Cancel 40 First define the generic softkey Usually it is automatically generated and detected by q Across This softkey is responsible for the authentication against the Across Server Click Next gt to continue with the installation create it and select it via Select 13 If the generic softkey was not automatically generated and detected you must first Instructions for creating generic softkeys are available on page 104 Connection to Across Server crossWeb 6 0 Setup E Select and register a softkey cap file You can create softkeys or generic Location of the softkey or generic softkey The registry y Select Details of the softkey or generic softkey Installation Name Across Systems GmbH on WIN CGIAAPBLL Database Type Microsoft SQL Server Database Name across Database Location Server Address WIN CGSAAPSLLRD WIN CGSAAPSLLRD Bi Cancel 4
13. e g in order to install Across anew follow the instructions below from your PC Important information Please note that after you uninstall Across and delete the data associated with Across all O data that have been stored in Across will be lost If you need the data we urgently recommend you to back up your data prior to uninstalling Across Systems GmbH accepts no liability for loss of data You can find information on data backup in Across in the chapter Running a Backup on page 107 Uninstalling Across Client and Server 1 First uninstall the Across Client software if installed and the Across Server software The best way of doing this is to restart the application setup exe which you already used to install Across 2 Once the wizard has started click Next gt 3 Confirm that you have read the information and wish to uninstall Across Then click Next gt 4 Enable the checkbox to confirm that you have read the license conditions EULA and accept them Then click Next gt 5 Installed Across components are automatically detected and displayed To uninstall all Across components select the option Uninstall Across gt In this case continue with step 7 If you merely want to uninstall an individual component or certain components select the option Remove components This option is recommended for experienced users only Then click Next gt Across Installation Wizard v6 0 Add remove components 4
14. folders so that the folder names consist of a code for the particular language followed by an underscore and a code for the respective sublanguage or the respective country e g de DE oren_US The code for the language must comply with the ISO 639 1 standard see e g www loc gov standards iso639 2 php code list php and therefore consists of two lowercase letters The code for the sublanguage is based on the ISO 3166 ALPHA 2 standard see e g www iso org iso country codes iso 3166 code lists country names and code element s htm and consists of two uppercase letters 5 Finally restart the Web Server IIS via gt gt Start gt gt Control Panel gt gt Internet Information Services IIS Manager 6 The new dictionary is now available for spell checking in crossWeb 48 crossVPN Proxy Apart from the normal use of crossVPN in which the crossVPN Server is installed on the same server as the Across Server crossVPN Proxy is also available to you for use in IT environments that have stricter security rules In this case crossVPN can be installed on a separate server located within the DMZ Queries of an Across Client from the WAN are forwarded to the Across Server in encrypted form via crossVPN Proxy Server Thus crossVPN is not only responsible for the encryption but also assumes a proxy function in this case Please note that to use the crossVPN Proxy Server connections must exist to the Across Servers and to the SQL Server Ad
15. integrated in Across by default The crossGoodies are based on a specific Across version forward and backward compatibility with other versions may need to be tested Administrator Manual Across Language Server 15 3 Installation 3 Installation In this chapter Server installation see below Client installation page 38 Installing a dedicated crossTerm Server page 44 crossVPN Proxy installation page 44 3 1 Server Installation If the system requirements for version 6 0 at www across net documentation SystemRequirements en pdf have been met you can begin installing the Server The following is a description of the single server installation accompanied by additional information for multi server installation Please make absolutely sure that the installation of Across on the server is carried out by a user with administration rights To avoid complications during the installation of Across we recommend disabling any antivirus programs until the process has been completed We especially recommend disabling the so called script blocking function Local Firewall If you wish to install the Across Server on a computer with a local firewall Across related firewall notifications may appear during the installation Please confirm these notifications by clicking Do not block Please note that the option for the notification in the case of blocking of programs must be activated in the settings of the respective
16. troubleshooting 112 Windows client 111 single server installation 13 16 Small Business Edition 10 Softkey Wizard 100 softkeys 53 98 create 53 98 crossAuthor user 54 delete 53 disable 53 edit 53 save all 100 send all 100 149 16 Index spell check for crossWeb 69 SSO 110 Subcontractor Edition 10 suggestion module 74 support 14 support request 121 test Across services internal 145 crossDNS service 145 internal IP address 145 truncating transaction logs 134 uninstalling Across 114 updating index statistics 52 users Administrator Manual Across Language Server log out 53 Web Server IIS installation 134 Windows authentication 110 creating users 110 crossTerm Web 73 111 crossWeb 63 111 online client 111 troubleshooting 112 Windows client 111 Windows login 110 Windows Terminal Server 38 auto patching 108 workflow control 9 150
17. Administration section you can determine that the index statistics of the SQL Server i e statistical information on the distribution of contents in the databases are to be updated every time the Across Server is rebooted If these statistics are no longer up to date this can impair the performance of the SQL Server especially after patching or updating Across Administrator Manual Across Language Server 52 4 crossAdmin Administration Software If you activated the option Enable SQL statistics updating you should additionally enter the user name and password of the administrator access for the SQL Server Using the Test account button you can check whether the entered access data is correct 4 2 4 Softkeys The softkey management module is located under Softkeys in the Across module bar Softkeys provide an easy connection of Clients to the Server and in WAN environments serve to authenticate the users at the Server The total number of softkeys corresponds to the number of licenses you have purchased Through the selection of a softkey when logging in the client workstation knows how to exchange data with Across Servers g crossAdmin v6 0 60690_en O Ea File View Services Tools Help Across Mode amp Licence name Managed by Assigned user Status Last login E 2 Beatrice Castelli Beatrice Castelli a Beatrice Castelli logged out never E 2 Christian Ziegler Christian Ziegler a Christian
18. CG9 trusted Last installed updates 5 7 2014 All Servers Workgroup WORKGROUP Windows Update Install ug Server Manager Properties App Server Last checked for updates 5 7 2014 11 28 AM Ti File and Storage Services b Windows Firewall Public Off Windows Error Reporting Off Remote management Unknown Customer Experience Improvement Program Not participating Remote Desktop Disabled IE Enhanced Security Configuration Off NIC Teaming Disabled Time zone UTC 01 00 Amsterdam Berlin Bern Rome Ethernet Assigned by DHCP Product ID 00184 20405 02748 AA893 activated Operating system version Microsoft Windows Server 2012 Standard Processors Intel R Core TM 2 Duo CPU T9600 2 81 Hardware information VMware Inc VMware Virtual Platform Installed memory RAM 2GB Total disk space 80 GB EVENTS All events 31 total TASKS Filter p 7 My v Server Name ID Severity Source Log Date and Time WIN CG9 TRUSTED 6006 Warning Microsoft Windows Winlogon Application 7 7 2014 1 43 48 PM WIN CG9 TRUSTED 6005 Warning Microsoft Windows Winlogon Application 7 7 2014 1 42 44 PM WIN CG9 TRUSTED 107 Error Report Server Windows Service MSSQLSERVER Application 7 7 2014 1 41 59 PM WIN CG9 TRUSTED 274 Warning SQLISService110 Application 7 7 2014 1 41 47 PM WIN CG9 TRUSTED 7000 Error Microsoft Windows Service Control Manager System 7 7 2014 1 41 46 PM WIN CG9 TRUSTED 7038 Error Microsoft Windows Senvice Control Mananer System TAPIA 1 41 46 DM 2 Enable the checkbox for the W
19. Click Back to review or change any of your installation settings Click Cancel to exit the wizard Back Cancel 15 Click Finish to complete the installation of crossVPN Proxy Administrator Manual Across Language Server 48 3 Installation y crossVPN Proxy Server Environment 6 0 Setup Completed the crossVPN Proxy Server Environment Setup Wizard Click the Finish button to exit the Setup Wizard 16 If the installation package contains a new patch this patch will automatically be extracted and installed 17 The installation of crossVPN Proxy has been completed Click OK Across Installer Installation of crossVPN finished Please note that to deploy the crossVPN Proxy Server the particular option must be activated in the crossVPN module on the Across Server side To do this go to crossVPN module of the Across Server and click the button Settings Subsequently enable the checkbox Use crossVPN Proxy Administrator Manual Across Language Server 49 4 crossAdmin Administration Software 4 crossAdmin Administration Software In this chapter Overview see below Across Server page Error Bookmark not defined crossTerm Server page 56 crossTank Server page 58 crossVPN Server page 59 crossConnect page 61 crossWeb page 63 crossVPN Proxy page 70 crossAPI SI page 73 crossTerm Web page 73 crossAnalytics page 85 This chapter describes crossAdmin the administra
20. I1 Verwaltungskonsole Webserver Allgemeine HTTP Features Standarddokument You can close this wizard without interrupting running tasks View task progress or open this page again by clicking Notifications in the command bar and then Task Details Export configuration settings lt Previous Close Cancel 5 Upon completion of the installation the result is displayed Click Close Administrator Manual Across Language Server 136 15 Appendix Installing Web Server IIS ei Add Roles and Features Wizard Installation progress View installation progress O Feature installation DESTINATION SERWER WIN CG9 trusted Installation succeeded on WIN CG9 trusted Webserver 115 Verwaltungsprogramme Kompatibilit t mit der IIS 6 Verwaltung IIS 6 Verwaltungskonsole IIS 6 Skripttoo s IIS 6 Metabasiskompatibilit t Kompatibilit t mit WMI f r IIS 6 ll Verwaltungskonsole Webserver Allgemeine HTTP Features Standarddokument You can close this wizard without interrupting running tasks View task progress or open this El page again by clicking Notifications in the command bar and then Task Details Export configuration settings 6 Then close the Server Manager lt Previous Cancel 7 Please check whether the Web Server IIS has been installed successfully and works properly This is the case if the status of the IIS Admin Service under gt gt Start gt gt Administrative Tools gt gt Servi
21. Select a product y All available Across products are listed below Please select the Across products you want to install update or remove Product Wersion Across Server Environment Mot installed cross WPN Proxy Server Environment Not installed Across Client Environment Not installed crossAPI Interactive Mot installed e Install t Install selected products on this computer Remove 3 Remove selected products from this computer Install Across to C Program Files x86 Across lt Back 10 Click Next gt to continue installing the crossVPN Proxy Administrator Manual Across Language Server 46 3 Installation iy crossVPN Proxy Server Environment 6 0 Setup Welcome to the crossVPN Proxy Server Environment Setup Wizard The Setup Wizard will install crossVPN Proxy Server Environment on your computer Click Next to continue or Cancel to exit the Setup Wizard 11 Click Select to select the ACP file This file is responsible for the connection from the crossVPN Proxy to the Across Server gt Instructions on creating ACP files are available on page 102 ty crossVPN Proxy Server Environment 6 0 Setup Connection to Across Server G Please specify location of the Across Server configuration package ACP Across Server configuration package location ano ACP file specified gt Select Across Server configuration package details Installation Name lt undefined gt Databa
22. Server 2008 R2 Express 1 Uninstall the database via gt gt Start gt gt Control Panel gt gt Programs and Features or gt gt Control Panel gt gt Add or Remove Programs To do this select the entry Microsoft SQL Server 2008 R2 2 Click Change Remove or Uninstall Change and confirm the following message with Yes if needed 3 Select the Across instance and click Next gt Select Instance Specify the instance of SQL Server to modify Select Instance Select Features Removal Rules Select the instance of SQL Server to remove To remove Management Tools and shared features only select Remove shared features only and then click next Instance to remove features from ACROSS Vv Ready to Remove Removal Progress Installed instances Complete Instance Name Instance ID Features ACROSS MSSQL10_50 ACR SQLEngine Shared Compon SSMS 4 Select the option to remove the Database Engine Services and click Next gt Administrator Manual Across Language Server 116 13 Uninstalling Across Select Features The SQL Server features on this computer are shown below To remove a feature select the checkbox next to the feature name Select Instance Features Description Removal Rules Y Database Engine Services Ready to Remove Shared Features Business Intelligence Development Studio Management Tools Basic _ SQL Client Connectivity SDK Redistributable Features Removal Pr
23. Server is derived from the name of your computer lt is not recommended to change the name of a Windows computer This may mean that other components have to be reconfigured as well e g the Microsoft Web Server IIS If the renaming is indispensable please contact our support see page 14 Can I move my databases You can configure your databases in various ways with the help of the Management Tools supplied by Microsoft for example you can move the MasterDataFiles to other paths How can I migrate my Across Server to another computer There are various ways of migrating the Across Server to another computer The most important point is to carry out a complete backup In each case we recommend to carry out the migration using the expert help of for example our team of Across Professional Services which you can contact by e mail to professional services across net Administrator Manual Across Language Server 125 15 Appendix Offline Product Activation 15 2 Offline Product Activation During the installation of the Across Language Server the product is activated with the help of your Customer Product Key To do this a connection to the central Across license server is established which can be reached at https licenses across net If your server does not have any Internet connection or if you receive the message that this URL cannot be reached for another reason you can also activate the product offline i e without y
24. be installed on this computer English w A If you are performing an installation of Across the selected language will affect some texts in the SQL database such as workflow names etc If you are applying a patch the default language of the SQL database will not be changed by this setting This setting will only affect the language of the software GUI For more information press F1 Enable the checkbox to confirm that you have read the information and wish to continue with the installation of Across Mark the checkbox to confirm that you have read the license agreement EULA and accept it Then click Next gt Select the user defined installation In addition a location for the installation of the crossVPN Proxy will be suggested To change the location click the button and select a different location Click Next gt Administrator Manual Across Language Server 45 3 Installation Across Installation Wizard v6 0 Type of installation y Across detected a clean system without existing Across installation You can choose between a default installation or the user defined installation for advanced users Across Personal Edition with Standby Remote Client C Across Client O Across Language Server Across Client Install Across to C Program Files x86 Across lt Back 9 Select to install crossVPN Proxy by enabling the corresponding checkbox Then click Next gt Across Installation Wizard v6 0
25. by tab The SMTP server must also be specified To do this open the menu gt gt Tools gt gt Settings and enter the required parameters in the E mail tab After changing the user assignment within a softkey the softkey should be created anew This also applies in case the network configuration settings of the Across Server have been changed in crossAdmin e g the IP address or the URL of the Across Server have changed If you have a temporary Internet connection with dynamic IP address see also the information in the chapter Automatic Configuration on page 96 6 2 2 Softkey Wizard If you would like to save or send all softkeys at the same time you can use the Softkey Wizard It automatically sends all softkeys for which an e mail address has been assigned and saves the softkeys for which an e mail is not assigned in a freely selectable folder In order to send the softkeys via e mail the e mail addresses of the Across Server and of the SMTP Server need to be entered under gt gt Tools gt gt Options gt gt E mail Please note that the crossVPN Server must be operating before you generate softkeys for the Across WAN modes Otherwise the softkeys must be created anew by means of the Softkeys Wizard and sent to users Follow the instructions below to use the Softkey Wizard to save or send all existing softkeys 1 Inthe module bar select gt gt Across gt gt Softkeys 2 Start the Softkey Wizard under gt gt Tools gt g
26. click Next gt ty Across Server Environment 6 0 Setup agno Installation Type G Please specify the type of installation Do you want to install Across in a single or a multi server environment e Single Server Installation default Please choose this installation type if Across is to be installed on a single Server O Multi Server Installation recommended with more than 50 users Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated O Continued Multi Server Installation Please choose this installation type if Across is to be installed on multiple servers That means one Across Server and additional crossTank Servers the crossTerm Server option is deprecated Back Cancel 19 Launch the installation by clicking Install iy Across Server Environment 6 0 Setup TE Ready to install Across Server Environment Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Back Cancel 20 Click Finish to complete the first part of the installation Administrator Manual Across Language Server 21 3 Installation iy Across Server Environment 6 0 Setup Completed the Across Server Aa Environment Setup Wizard a Ve il Click the Finish button to exit the Setup Wizard
27. crossVPN Server module 4 crossAdmin Administration Software If you would like to modify settings it is necessary to click Stop to stop the crossTank Server first After changing the configuration the Server must be restarted by clicking Start After the crossTank Server has been stopped it is no longer possible to work with crossTank in a network Please note that after restarting the crossTank Server a rebuild of the search index is performed which can take some time with large data sets During the index rebuild the crossTank Server is not available In the crossTank Server log file you can track the progress of the index rebuild Server Settings In the server settings you can activate and configure the various Across modes Further information on this subject is available in the chapter Setting up Across Modes on page 91 crosslank Server Settings Server Address IP or Name server port 2311 by default Y Use default settings In the Administration section you can determine that the index statistics of the SQL Server j e statistical information on the distribution of contents in the databases are to be updated every time the crossTank Server is rebooted If these statistics are no longer up to date this can impair the performance of the SQL Server especially after patching or updating Across If you activated the option Enable SQL statistics updating you should additionally enter the user name a
28. gt E Mail Settings 15 12 Integration of Across Server into the Network Follow the instructions below to configure your firewall correctly in order to ensure smooth access to the Across Server via the Internet e g via crossWAN Clients 15 12 1 Configuration The identification of your Across Server for other Internet users e g other Across Servers and or crossWAN load Clients is done by means of IP addresses The communication or data exchange with the above mentioned external Across Servers and crossWAN load Clients takes place via so called ports In order to enable data communication with external Across Servers or Clients firewall ports must be opened If you only want to use the Across Server for your internal network and no firewall is active on the clients no firewall ports need to be opened under normal circumstances If a firewall is active on the clients you need to open the ports specified in the following figure The following image illustrates the required firewall rules for a sample installation The specified ports are the default ports that are predefined by Across These ports can be changed if necessary Administrator Manual Across Language Server 142 15 Appendix Integration of Across Server into the Network The following configuration options are available to you during the installation of Across Ls Across Server Environment Setup Wizard Will Across only be used by translators in the com
29. i y E Desktop a Name f RR de 3 Libraries MSOCache 4 9 2014 4 08 B Sales User b PerfLogs l iai 9 4 Computer de Program Files 6 3 2014 11 1 e Floppy Disk Drive A e Program Files x86 ee ix Local Disk C ProgramData 6 4 2014 3 57 mE Le Projects 4 29 2014 11 ongree a de Demo Data b Softkey files 6 A m Files de temp i wha 1 Ji inetpub de Terminology 6 12 2014 9 1 1 22 2014 10 MSOCache de TMX 4 23 2014 10 Le Perflogs de Users 14 4 Le Program Files Je Windows 6 25 2014 11 y DA Dennen Cine 4 08 gt File name Across Systems GmbH acp y Save as type ACP files acp v a Hide Folders Cancel 4 The ACP file has now been generated and stored at the desired location 6 4 Generating crossGrid Certificates SCP Files By temporarily linking and enabling interaction among Across Servers crossGrid allows the flexible distribution of projects beyond the borders of one s own organization i e one s own Across installation The connection and communication between the Across Servers that are linked by crossGrid are secured by Server Certificate Package files SCP files In crossAdmin go to gt gt Tools gt gt Generate crossGrid Certificate to create and save SCP files feu Generate crossGrid Certificate Save certificate file to disk Certificate fle path name Browse Send certificate file per e mail E mail address Select whether you would like to save the SCP certificate file or s
30. iaa ia ce a 91 A A a sdnoeeea E nian 91 0 3 7CGROSSWAN CROSSGRID soon fecict id o aa 91 5 3 1 CROSS VVAIN OMNE A AA ED E 91 de 2ChOSSVV AINE OGG iii RA aiii 92 DSa COS SV AN CIASSIC bic 93 Sie E A baa E bee 94 OOS O O 95 Administrator Manual Across Language Server Table of Contents 6 1 DE TING Ss ido 95 6 1 1 E An 95 biz e Mail CONQUE ies ition cia bah he ieee eee baa 95 6 1 3 A A ee ee T 96 OAA A rer 96 615 A tomatic Configuration A e 96 Be SORTREY Sit cds 98 6 2 1 iS a 98 622 SOKOV WIZARD AAA A 100 63 GREATINGAGP FILES Ni acido dido 102 6 4 GENERATING CROSSGRID CERTIFICATES SCP FILES ccccooocccnccnnnonccnncnnnanennnoos 103 6 5 CREATING GENERIC SOFTKEYS ccccccscccsesccsessceessceseecesensevanseeseeueeevensevenueess 104 6 5 1 1 Saving the generic softkey to a data MediUM ooooccoccccnnccccccnnnnncnccnnnnnnnnnnnnnnos 104 6 5 1 2 Sending the generic softkey by e mall ooooncccncccnnnonnncnnnccnnonnanncnnncnnnonnnos 105 7 Resetting the Database cua accio 106 8 Defragmenting Database FilesS oooonnccicnnnnnncccccoccnnnoncenncanccnrnnnannnonrnnaannnnnennnnas 106 9 R nning a Backup ade 107 9 1 ACROSS LANGUAGE SERVER BACKUP ccccccecseeseeceeeeeeeeeeseeeeeeseueeaueueeeaeeneeees 107 9 2 ACROSS CLIENTS BACKUP occocccoccnccnnccnncnoncnncnononnnnnnonnananonnnnnnonnnnnnnnnananonannnnanans 107 10 AUTO deplo Melocos 108 11 AUDACIA aaa aa 108 12 Single Sign on via Windows AuthenticatiON ooc
31. icense to Default login Auto login Save Softkey E mail Softkey Cancel 3 Click Mode to select the type of license you require For crossLAN and crossWAN online workstations online licenses must be created For crossWAN load and crossWAN classic workstations offline licenses are created The softkey must then be assigned to the respective online or offline user To do this activate Assign license to and in the drop down list below select a user feu User license General Managed by License name Beatrice Castel Description Status logged out Last login never Online license Offline icense Default login Default Supervisor Denis Girardin Matt Jefferson Save Softkey Sonja Wagner Administrator Manual Across Language Server 99 6 Tools A softkey can also be assigned to a user at a later point in time In this case continue with setting up the softkey You can select the respective softkey at any time and assign it to the desired user via Edit 4 Click Save Softkey to save the softkey Click Email Softkey to send the softkey directly by e mail via Across Under gt gt Tools gt gt Settings gt gt E mail you can configure the text to be contained in the e mail You can also exit the dialog with OK and save or send the softkey later by clicking Edit To be able to send the softkey by e mail the e mail address of the user who is to use the softkey must be entered in the Managed
32. import the received license update files with the CmFAS assistant into the license management and create a receipt of the import for the producer Administrator Manual Across Language Server 126 15 Appendix Offline Product Activation 4 Make sure that the option Create license request is selected and click Next gt Please select the desired action 8 Create license request Choose this option if you want to create a license request file in order to send it to the producer of the software Import license update Choose this option if you received a license update file from the software producer and want to import this file Create receipt Choose this option if you want to confirm the successful import of a license update file for the software producer 5 The Assistant will propose a storage location and a file name for the License Request File If necessary click to open a dialog window in which you can change these details Please select the file name C Users Administrator Desktop 32767 1667155841 WibuCmRac MN E Select a file name for storing the license request file file Then dick on commit to create the file You can then send this file to the producer by email 6 Click Commit in order to create the License Request File 7 After creating the License Request File click Finish The license request file has been successfully created The license request file file has been s
33. making sure that the system is always up to date The latest patches are available at www across net downloads A patch must always be executed under the administrator identity and while the Across application is stopped For Across Language Server installations only the Server needs to be patched The Online Clients will be updated automatically via auto patching see page 108 the next time they connect to the Server The Across Personal Edition must be patched manually How do I get the latest patches The most recent patches are available at www across net en downloads If you have an update agreement you are also entitled to update to a new version Recovery How do I back up the installation or the data of an Across Language Server The Across Language Server can be backed up in various ways especially e g by means of MS SQL Server maintenance plans When backing up data always make sure to include the data of all three Across databases Across Server crossTank and crossTerm as the crossTank and crossTerm databases are related to the database of the Across Server For information on backing up data with the MS SQL Server please consult the documentation provided by Microsoft How do back up the installation or the data of an Across Language Server Client Clients in LAN without the crossWAN load function should not be backed up because the data are stored not locally but directly on the Across Language Server C
34. merely create additional database When reinstalling Across the existing Across databases can be used or deleted When installing the Personal Edition or an Across Server which password must be entered for the installation of the SQL Server 2008 R2 Express when the password is requested How must the sa password be configured The sa password is the administrator password of the SQL Server that is set to sa 123456 from v4 00 0 SP2 or sa123456 prior to v4 00 0 SP2 by default during the installation of the SQL Server Is it possible to install and use the Across Server and the Across Client on the same computer and is there any point in doing so Yes this is possible To install an Across Client on a computer where the Across Server is installed makes sense for test purposes In contrast we advise against productive use of the Across Client on the computer with installed Across Server Can Across be installed on a virtual machine such as VMware Basically yes The smooth use of Across on VM systems e g MS Virtual PC VMware requires however efficient hardware and expert administration of these systems Administrator Manual Across Language Server 122 15 Appendix FAQ Patches and Updates What is a patch What do I need a patch for Among other things a patch corrects errors that were only found and corrected after a version was released The patch replaces program files in your Across installation thereby
35. of Across If the Across database files on the hard disk of the server are heavily fragmented this will be indicated when the Across services are started o crossAdmin m y Database files are fragmented a C Program Files Microsoft SQL ServeiMSSQL11 MSSQ LSERVERIMSSGL DAT Aicterm_across_log KiP 11 fragments This wal slow down your system performance Please run the agmentation tou from windows or a 3rd party defragmentation software Do you want to start service No Click Yes if you still want to start the Across services Click No if you do not want to start the Across services and then run the Microsoft defragmentation utility or a comparable defragmentation application of another provider Administrator Manual Across Language Server 106 Securing data 9 Running a Backup 9 Running a Backup In this chapter Across Language Server backup see below Across Clients backup see 107 9 1 Across Language Server Backup The Across Language Server can be backed up in various ways especially e g by means of MS SQL Server maintenance plans When backing up data always make sure to include the data of all three Across databases Across Server crossTank and crossTerm as the crossTank and crossTerm databases are related to the database of the Across Server For information on backing up data with the MS SQL Server please consult the documentation provided by Microsoft 9 2 Across Clients Back
36. of the crossTerm API This may be any Across user 15 crossTerm API 6 0 Setup E crossTerm API Configuration G Please specify a valid Across username and password Username Password default Back Cancel Click Next gt to continue with the installation 60 Click the button to start the installation Upon completion of the installation click Finish 61 If the installation package contains a new patch this patch will automatically be extracted and installed 3 1 2 Multi Server Installation If more than 50 users are going to work with Across we recommend carrying out a multi server installation The first step is to install the Across Server on one PC In the next step the crossTank Server and the crossTerm Server are then both installed on separate PCs In order to continue the multi server installation on the second and third PCs appropriately an ACP file is used that is created in the Across administration application crossAdmin after the Across Server has been installed If the crossTank Server or the cross Term Server is to be installed locally on the PC of the Across Server select the single server installation as installation type A multi server installation should only be carried out in close contact with the Across Professional Services team Administrator Manual Across Language Server 35 3 Installation Before you begin installing the Across Server your firewall needs to be configured appropriately
37. on page 104 55 Next select the SSL certificate that contains the parameters needed for the Across Identity Provider If a self signed certificate was created during the installation of the Across Identity Provider it is preselected Sy Core API 6 0 Setup Gs Across Identity Provider Parameters a Please specify all necessary parameters related to Across Identity Provider Certificate CN WIN CG9AAPGLLRD Select certificate Back Cancel gt Further information on the SSL certificates is available in chapter 15 10 Click Next gt to continue with the installation 56 Click the button to start the installation Upon completion of the installation click Finish 57 crossTerm will now be installed Click Next gt to begin the installation Administrator Manual Across Language Server 34 l Scalability through multi server installation 3 Installation 58 First define the generic softkey Usually it is automatically generated and detected by Across This softkey is responsible for the authentication against the Across Server Click Next gt to continue with the installation If the generic softkey was not automatically generated and detected you must first create it and select it via Select Instructions for creating generic softkeys are available on page 104 59 Next enter the name and if applicable the password of an Across user via which crossTerm is to be accessed with the help
38. only use crossAuthor and do not use Across the corresponding softkeys can be deactivated after creation by means of the corresponding button in the Softkeys module of crossAdmin In this way you can ensure that no additional client license of Across is used for these crossAuthor users If there is no more client license available the softkey will be deactivated automatically 4 25 Licenses The module for administering your Across license can be found under Licenses in the Across module bar crossAdmin v6 0 61394 en 5 I File View Services Tools Help Across Administratior_ petals a Across Language Server E XLIFF Export a crossConnect a cross Term Lookup Softkeys a cross Term AP read onty a cross Term Bookbinder Ka Display Text Support E Linguistic Supply Chain Manageme Licenses E Across Data Cube Object locks cross Term cross Tank Uni Deactivate Change key crossVPN A IS crossConnect ae Po ea crossWeb z i Ready Outbox 0 Figure 6 Administration of the Across license Administrator Manual Across Language Server 54 4 crossAdmin Administration Software Via the Update button you can re register your Customer Product Key online e g if you have purchased additional Across products and would like to activate them The Deactivate button serves the deactivation of your Customer Product Key For example the deactivation may be necessary when migrating your Across La
39. saved to an accessible location you can select it via Import 19 You user name is already inserted Enter your password if necessary and click Login across Online Client When you work with the online client you have a permanent connection to the Across Server Please login with the username and password sent to you by the administrator lt Cancel 3 3 Dedicated Server Installation For IT security reasons it is often advisable or even necessary to operate Across components available on the Internet on a secure server in a DMZ demilitarized zone The Across components concerned are the crossVPN Proxy Server crossWeb and possibly the crossTerm Web Server For operation in the DMZ the above mentioned components usually need to be licensed separately For further information please contact the Across Sales department e g by e mail to sales across net Belowyou can find instructions for the installation on a dedicated server based on the example of the crossVPN proxy installation To install the dedicated crossTerm Web Server und crossWeb you can proceed analogously 3 3 1 CcrossVPN Proxy Installation For the installation of crossVPN Proxy you require an Additional Server Configuration Package file ACP file that you are required to specify during installation This file is needed for establishing the connection between the cross VPN Proxy and the Across Server If you do not have an ACP file contact you
40. select the option Add components and in the next step the Across Client If no Across component is installed on your computer as yet you can also determine the installation location for the Client To change the location click the button and select a different location Click Next gt Administrator Manual Across Language Server 40 3 Installation Across Installation Wizard v6 0 Type of installation G p Across detected a clean system without existing Across installation You can choose between a default installation or the user defined installation for advanced users Across Personal Edition with Standby Remote Client e Across Client O Across Language Server Across Client O User defined Installation only for advanced Users Install Across to C Program Files x66 Across lt Back 9 Incase the required components of Microsoft Framework NET have not been installed on your computer yet they will now be installed The installation process may take several minutes 10 Select whether you wish to adjust the rights for auto patching and if so for which user s Further information on crossVPN Server is available in the chapter starting on page 108 Click Next gt If you selected the rights customization for Windows users or Windows groups or if you selected not to customize the rights continue with step 12 Otherwise continue with the following step Across Installation Wizard v6 0 Right
41. the crossDNS Server Otherwise click lt Back and select No Internet connection 27 Now specify whether only internal users within your local network should be able to access Across or whether external users e g external translators should also be granted access If you only wish users within your local network to have access to Across please continue with step 31 Across Server Environment Setup Wizard Will Across only be used by translators in the company network or also by external translators 8 LAN environment default You want to use Across within your LAN only i e Across will only be used by in house translators LAN WAN environment Apart from the users inside the company network there are external translators who should be able to do their translation work from outside over the internet The Across Server must be reachable via port 2309 from the WAN C LAN WAN environment with cross PN crossVPN is used to encrypt the communication between cients The Across Server has to be reachable via port 22 from WAN LAN WAN environment Adjust the default settings if the server has Advanced different IPs in the LAN and WAN lt Back Cancel Help Select LAN WAN environment to enable external users to access Across You can easily change your settings later Further information on this subject is available in the chapter Setting up Across Modes on page 91 Administrator Manual Across Language Serve
42. the entry perform the following steps 1 Configure crossAnalytics To do this open crossAdmin and select the menu item gt gt Tools gt gt Configure crossAnalytics Administrator Manual Across Language Server 87 4 crossAdmin Administration Software g File View Services tools J Hep Across Options Softkey Wizard Generate ACP file E B ml a a a Generate crossGrid Certificate a i a da a Generate Generic Softkey File Database Administra Configure crossAPI SI A Configure crossTerm Web Configure crossWeb Configure crossAnalytics Server Administration 2 Restart the Web Server IIS if needed Update the crossAnalytics page in the crossAnalytics module within Across by pressing F5 Now it should be possible to reach the links from within the crossAnalytics module After crossAnalytics is configured in crossAdmin via the menu item gt gt Tools gt gt Configure crossAnalytics the following error message appears Failed to deploy crossAnalytics reports In some scenarios Across may accept a URL for the Reporting Services that does not correspond to the database configuration e g if the Reporting Services are installed on a named instance but the name of the instance does not appear in the URL In such cases the following error message appears g crossAdmin ES y Failed to deploy crossAnalytics reports NM The URL http hai Saap6llrd ReportServ
43. to remove the selected product s Ho Across Installer WARNING You are about to uninstall and NOT to update Across Your Across data will be lost We highly recommend that you backup your Across installation before proceeding to the next step Press OK to proceed with uninstalling or Cancel to abort OK 8 The selected Across components will be removed from your system This process may take several minutes Across Server Environment Warten Sie wahrend Windows Across Server Environment konfiguriert SS Gs 9 Once the uninstalling process has finished you can proceed to delete Across related files that are still on your computer You should only remove them if you are sure not to need them any longer If you wish to remove the files confirm the message with Yes Otherwise click No Administrator Manual Across Language Server 115 13 Uninstalling Across Across Installer Some folders have not been removed A C Program Files x66 4cross CAProgram Files x66 Common Files tacross Some registry entres have not been removed HKEY_LOCAL MACHINEXSSOFTWAREtacrossi HKEY_CURRENT_USER SOFTWARE across Do you want to remove them WARNING This operation cannot be undone Assure that the tems you want to delete do not contain any important data No 10 The Across components have been completely removed from your system Next uninstall MS SQL Server 2008 R2 Express Uninstalling MS SQL
44. wishes to selectively expand the rights for installing Across patches Henceforth the Across user can install patches The RightsAdjustmentT ool and further information about its use are available in the crossGoodies subfolder RightsAdjustmentT ool in the Across folder e g C Program Files Across crossGoodies General information on the crossGoodies Is available in the chapter Useful Tools for Across crossGoodies on page 15 Please note that crossGoodies are not delivered as part of the Across package and as such are not covered by a warranty on the part of Across Systems GmbH nor are they a constituent of the update and support agreements Exceptions are those which are integrated in Across by default The crossGoodies are based on a specific Across version forward and backward compatibility with other versions may need to be tested Administrator Manual Across Language Server 109 Single sign on 12 Single Sign on via Windows Authentication 12 Single Sign on via Windows Authentication In this chapter Overview see below Creating users page 110 Login to Online Client page 111 Login to crossWeb and crossTerm Web page 111 Switching from Across authentication to Windows authentication page 112 Troubleshooting page 112 12 1 Overview Apart from the normal login to Across with the Across user name it is also possible to log in via single sign on using the Windows user account in the Active Dir
45. 1 Now you can configure crossWeb Server Click Next gt We recommend adjusting the crossWeb settings in the crossWeb module of crossAdmin the Across administration software after installing the Across Language Administrator Manual Across Language Server 30 3 Installation B crossWeb 6 0 Setup OBS User defined configuration 6 Configuration of crossWeb parameters crossTermWeb Options URL http ocalhost crossTermWeb crossTermWeb dll Anonymous access enabled session Options Timeout 1200 5 crossAPI IA Options Login Default Password S General Enable crossTank Restrict visibility by relation Enable crossTerm Back Cancel 42 Click the button to start the installation Upon completion of the installation click Finish Any changes to the configuration of crossWeb can be made in the crossWeb module of crossAdmin the administration software of the Across Language Server Information on configuring crossWeb is available on page 63 43 Across Display Text Server will now be installed Click Next gt and start the installation using a corresponding button Upon completion of the installation click Finish 44 Now install the authentication module Across Identity Provider Click Next gt to start the installation of the Across Identity Provider 45 First define the generic softkey Usually it is automatically generated and detected by Across This softkey is responsible fo
46. 21 When installing with an existing MS SQL Server The next step is the definition of the parameters needed for the installation of the Across database Usually all needed information including the administrator password for SQL Server 2008 R2 Express is already entered By default the administrator password for SQL Server 2008 R2 is set to sa 123456 Across Server Environment Setup Wizard Please specify the parameters needed to create the database and its tables Then press Next to start the creation process 8 Create a new database Use an existing database Database name across Server name or serverlinstance WIN CGS9AAPGLLROD ka SQL server authentication Admin username sa Advanced Admin password Via the Advanced button you can select the respective tabs to configure the databases for the Across Server the crossTerm Server and the crossTank Server selecting for each Server whether the database should be equipped to handle a small medium or large amount of data For the database files you can either use the default storage location or determine a user defined storage location For example storing these files on separate hard disks may improve the performance Administrator Manual Across Language Server 22 3 Installation On the SQL Account tab you can set the user name and password for the access of the Across services to the SQL Server Click OK to confirm the settings Across Serve
47. 2612 Microsoft Corporation All rights reserved WUsers Sales Userstelnet 192 168 71 138 2309 You should then receive a positive response in the form of a smiley ca Telnet 192 168 71 130 e EEE A b Test port 2310 TCP In the prompt enter the following command telnet lt lt nternal IP address gt gt 2310 EN Administrator Command Prompt A icrosoft Windows Version 6 2 2206 Cc 2612 Microsoft Corporation All rights reserved WUsers Sales Userstelnet 192 168 71 138 2318 You will now see a flashing cursor Wait several seconds and then press the Enter key If the test was successful you will not receive any further response and the cursor will become active again EM Administrator Command Prompt Sia Users Sales User m If it is not possible to make a connection you will receive a corresponding error report Em Administrator Command Prompt gt AllsersAbales Userdtelnet 192 168 71 138 2316 onnecting To 192 168 71 136 Could not open connection to the host on port 23 1H Connect failed META AAA IET AA Administrator Manual Across Language Server 146 15 Appendix Integration of Across Server into the Network c Test port 2311 TCP In the prompt enter the following command telnet lt lt nternal IP address gt gt 2311 EN Administrator Command Prompt ES icrosoft Windows Version 6 2 9200 Cc 2612 Microsoft Corporation All rights reserved WUsers Sales Us
48. AN or WAN 2 Introduction 2 2 4 crossTank Server The Across translation memory is called crossTank The crossTank Server manages a database of legacy texts subdivided into translation segments and makes the translations available to the Across Clients This means that all translators can use all available crossTank entries within a company s installation 2 2 5 crossTerm Server The Across terminology management system is called crossTerm Terms are entered and managed with any amount of additional information and made available to the Across Clients As a result all authorized users can access the terminology database via the Across Clients Systematic terminology work is the key to producing consistent documents that s why Across provides the crossTerm Web Server for specialized departments offices or other company divisions that do not focus on translation They can use it to access terminology via an Internet browser without having their own Across installation 2 3 Databases The three Across Server components are based on standard relational databases As a database for Across crossTank and crossTerm MS SQL Server is used Information in particular on the supported version of the MS SQL Server is available in the system requirements for version 6 0 at www across netdocumentation SystemRequirements en pdaf Manipulating the Across database can make the correct update or migration of the Across Language Server impossible Pl
49. Administration Software 4 4 crossTank Server 4 4 1 Database Under Database administration in the crossTank module bar you can find information about the cross Tank database that is currently in use You can delete edit or re create the crossTank database fou crossAdmin v6 0 60690 en B E File View Services Tools Help Across crossTerm crossTank Database cross Tank Database type Microsoft SQL Server Change Currently registered crossTank environment DBMS type Microsoft SQL Server Ea Database location WIN CG9AAP6LLRD E Database name ctank_across Database Administration Server Administration crossVPN crossConnect crossWeb Ready Outbox 0 Figure10 Database module of the crossTank Server 4 4 2 Server Details on the configuration of crossTank in the different Across modes can be accessed by clicking Server Administration in the crossTank module bar o crossAdmin v6 0 60690_en CEN View Services Tools Help Across cross Term crossTank Server Settings cross Tank Summary crossLAN configuration Server Address IP or Name WIN CGSAAPE6LLRD 2311 ES Index files path C Program Files x86 Across databases Database Administration Server Administration Services status Stopped Start cross VPN crossConnect crossWeb Ready Outbox 0 Figure 11 Server module of the crossTank Server Administrator Manual Across Language Server 58 Administration dl
50. B AND CROSSTERM WEB WITH HTTPS 140 15 10 E MAIL TRANSMISSION IN CROSS cccoocccconcccnoncncnnncnnnnncnononnononcnononcnconananonans 141 15 10 1 E Mail Transmission IN CrOSSWED cccecccccceccsecceccseceeccecenecessneeneseness 142 Administrator Manual Across Language Server Table of Contents 15 11 INTEGRATION OF ACROSS SERVER INTO THE NETWORK occcccccoccnccconcnnccnanonnos 142 T91L CONQUE VO tt aia 142 15 112 JTestingihe Connections bio 145 Sa eed nena P AOESS aros 145 15 11 2 2 Checking the Across services internal ccccccceeeseseeeeeeeeeeaeeeeeeeees 145 16 TaLe ON so eee ate EE DE NE pce see decane EE N alee E EE E E E E EE 148 Administrator Manual Across Language Server Help 1 About This Documentation 1 About This Documentation In this chapter Overview see below Icons see below Conventions page 7 Miscellaneous page 7 1 1 Overview This manual is mainly designed for administrators responsible for the installation configuration and maintenance of Across The work environment discussed here is the crossAdmin application As a basic principle this documentation refers to all of the functions of the Across Language Server even if certain parts of the program have not been purchased by the reader This administrator manual does not contain tips and instructions for working with Across from the point of view of the user For this information please see the Across user manuals T
51. Provider C aspnet_client P crossAnalytics crossAPl crossConnect P crossTermWeb P crossWeb P DisplayText LSCM 9 MSMQ Online Help lt gt y gt E Features View Content View Ready 43 Open the Sites section The status should be Running or Started Otherwise start the Web Server IIS To do this go to Default Web Site and click Start on the right of the Manage Web Site section If crossAnalytics can still not be reached or the Web Server IIS had already been started the problem is most likely caused by an error in the configuration of crossAnalytics e g poorly configured Reporting Services Information on this is presented in other sections of this chapter crossAnalytics can be reached Usually it is sufficient to customize an entry in the configuration file user config in the subdirectory crossAnalyticsWebApp of the Across folder e g C Program Files Across To do this open the file e g in a text editor The URL for the ReportServer must be entered under reportingserver as in the following example lt xml version TI Oe lt userconfig gt 0 00 seme ete Sie Onan sisi eS ae jos Ss ecc eis wi eaimeus Ol Senrver gt gt Repor Sete Re pomes entes 200 asma conta arto nit ari ross Amaia ple si gt Meco ALG Instead of lt lt server name SQL Server gt gt enter the server name or the IP address of the SQL Server where crossAnalytics is installed After adapting
52. Server 79 D dD 4 crossAdmin Administration Software Should the transmission of e mail via the suggestion module fail a record will be written into the log file of crossTerm Web see also page 82 To send several e mails in the event of a state change of a term suggestion simply use the sendEmail element several times within a transition element Definition of the E Mail Text To determine the text of the e mails insert it between the opening tag and the closing tag of the sendEmail element Within the e mail text XML characters like lt gt and amp can only be used if the e mail text is configured as CDATA paragraph see example e mail configuration above Link to the Term Suggestion in crossTerm Web Using the placeholder WorkltemLink you can insert a link in the e mails to be sent via the suggestion module When the link in the incoming e mail is clicked crossTerm Web will open up with the respective term suggestion For the display of the term suggestion in crossTerm Web the particular user must have the needed rights to view terms Suggestion state changed noreplyiMacross net More Dear crossTerm Web user f f httplocalhost crosstermuwve b A terminology suggestion was submitted or chi crosstermwveb dll workitem_id 12 Click to follow link For details please look it up in cross Term Web Thank you This is an automated message You recenve it because crossTerm Web was configured this w
53. Single and Multi Server Installation page 13 Across SDK page 14 Across support and Across Professional Services page 14 Useful tools for Across crossGoodies page 15 This chapter is designed to give you a short overview of the components and functionalities that are relevant for the administration of Across In addition terms are introduced that are used in the chapters that follow 2 1 The Across Language Server The Across Language Server is the base product for networking with Across The Across Language Server is a comprehensive solution for Corporate Translation Management CTM and provides the full set of basic features needed for translation support as such as well as for project and workflow management Apart from the full version of the Across Language Server there are four additional editions of the Language Server specifically tailored to the needs of small businesses and language service providers Project Management Edition see page 9 Across Small Business Edition see page 10 Across LSP Edition see page 10 Across Subcontractor Edition see page 10 In this manual optional extensions of the Across Language Server are marked with the following icon 2 1 1 Across Project Management Edition The Across Project Management Edition is suitable for enterprises in which only one employee is responsible for coordinating translations but who want to benefit from an in house Across Language Server n
54. Type Microsoft SQL Server i i Change fF Currently registered crossTerm environment DBMS type Microsoft SQL Server Database Administration Database location WIN CGSAAPELLRD Database name cterm_across a Server Administration crossTank crossVPN crossConnect crossWeb Ready Outbox 0 Figure 8 Database module of the crossTerm Server 4 3 2 Server Details on the configuration of crossTerm in the different Across modes can be accessed by clicking Server Administration in the crossTerm module bar o crossAdmin v6 0 60690 en O File View Services Tools Help Across crossTerm cross Term Server Settings E Summary crossLAN configuration a q Server Address IP or Name WIN CG9AAP6LLRD 2310 Database Administration Server Administration Service Status cross Tank Ep crossVPN crossConnect crossWeb Ready Outbox 0 Figure 9 Server module of the crossTerm Server Administrator Manual Across Language Server 56 Administration crossTerm Web amp e mail 4 crossAdmin Administration Software If you would like to modify settings it is necessary to click Stop to stop the crossTerm Server first After changing the configuration the Server must be restarted by clicking Start After the crossTerm Server has been stopped it is no longer possible to work with crossTerm in a network Server Settings In the server settings you can activate and configure the various Across modes Furthe
55. Ziegler logged out 6 2 2014 5 01 5 E 2 Default Supervisor logged out never Database Administration a Denis Girardin Denis Girardin amp Denis Girardin logged out 6 2 2014 4 51 2 Py Helen Parker Helen Parker P Helen Parker logged out 6 11 2014 3 43 e Matt Jefferson Matt Jefferson a Matt Jefferson logged out 6 2 2014 4 52 0 2 Project Manager Project Manager logged out 4 29 2014 1 02 2 Sonja Wagner Sonja Wagner Sonja Wagner logged out 6 27 2014 11 42 Server Administration e WIN CGSAAP6LLRD_Ciaire Dutred Claire Dutred a Claire Dutred logged out never Softkeys O New Properties Delete Enable Disable Reset Password F A Summary Obiect locks x Language Server cross Term Number of computer licenses 9 Maximum 20 cross Tank crossVPN crossConnect Lock Across environment exclusively crossWeb v Enable dynamic softkey activation deactivation for offline users Ready Outbox 0 Figure 5 Softkey management module A list displays all softkeys created so far which can be sorted according to various criteria There are for example buttons for generating editing deleting or disabling licenses for editing user passwords and also for forcibly logging users who are currently logged in Information on creating softkeys for the various Across modes is available in the chapter Softkeys on page 98 Information on the current installation is displayed below the various buttons He
56. across Language Server Administrator Manual Across Language Server v6 0 Revision February 18 2015 Copyright 2004 2015 Across Systems GmbH The contents of this document may not be copied or made available to third parties in any other way without the written permission of Across Systems GmbH Though utmost care has been taken to ensure the correctness of the content neither Across Systems GmbH nor the author assume any responsibility for errors or missing content in this document or incorrect interpretation of the content All mentioned brands are property of the respective owners Table of Contents Table of Contents 1 About This DocumentatiON nconcccncnnccnncnnccancnnncnncnnncannnnncancnancnnronarananan cn nr nan ranrnanna 6 1 1 OVERVIEW ica aaa 6 12 o A A 6 iS GONVENTIONS us 7 wa MISCELLANEOUS trial aio 7 1 4 1 Adailionhallnormatlom sesse a ata Pau Aaee acti 7 LAZ FOODIE ea nO O E EA ee 7 1 4 3 DOCU VOTOS o lal aio tts 7 2 introducilo Ninco 9 2 1 THE ACROSS LANGUAGE SERVER occocccocccncccncnoncnonanonanonanonanonnnonnnnonrnnnrnoncnoncnenananos 9 2 1 1 Across Project Management EdItiOD oooooonicicccnnnnccnccononnconnconannnnnnnnnnos 9 24 2 Across Small Busmess Edition ed rs be es 10 Zt dACTOSS LOREM Nr A a ari 10 214 Across Subcontractor E CITO a i 10 2 2 ACROSS STANDARD COMPONENTS ccccccccccecececceceseeeueeeeeeeueeseneeeeneeeeneeneeeenes 11 2 2 1 Clen Server AT CNITOCIONS sai ciciaisie it
57. across net will automatically be established Across Installation Wizard v6 0 Enter customer information G y You have to enter your product key If your licenses have not been already activated for this machine setup will try to perform an online activation when pressing next Across is performing the online activation Please lt Back If the URL https licenses across net cannot be reached from your server please follow instructions for the offline product activation from page 126 Administrator Manual Across Language Server 18 3 Installation 12 In case the required components of Microsoft Framework NET have not been installed on your computer yet they will now be installed The installation process may take several minutes 13 Select whether you want to use an existing database for the installation of the Across Server or whether MS SQL Server 2008 R2 Express is to be installed as database Please note that MS SQL Server 2008 R2 Express is only suitable for basic tests with Across Then click Next gt In the case of an installation with previously installed database Continue with step 15 Across Installation Wizard v6 0 Select database for cross The Across system works on the basis of a database server You will designate the server on which the Across databases will be set up in a subsequent step of the installation In order to do this you require the name of the computer on which the database s
58. address gt crossTermWeb and https lt server IP address gt crossWeb Replace lt server IP address gt with the IP address of the Across Server Please note that the installation and use of Server certificates affects security relevant areas and should therefore be performed by qualified persons only Instead of obtaining a certificate you can also generate a self signed certificate e g using the Microsoft tool SelfSSL that is included in the free IIS toolkit from Microsoft However please note that the use of self signed certificates merely enables the transmission to be encrypted but does not provide any protection against man in the middle attacks 15 11 E Mail Transmission in Across In Across e mails can be transmitted for various purposes for example softkeys can be transmitted by e mail from within crossAdmin As a general rule e mail can only be transmitted by Across i e by the application Across exe by crossAdmin and by crossWeb the transmission is always triggered by the respective application The different applications make use of the respective e mail settings e crossAdmin uses the own e mail settings in crossAdmin under gt gt Tools gt gt Settings gt gt E Mail Application Transmission of softkeys from within crossAdmin e Across i e the application Across exe uses the e mail settings of the current user in Across under gt gt Tools gt gt Profile Settings gt gt General gt g
59. addresses of the Across Language Servers if these have dynamic IP addresses thereby making sure than crossWAN load and crossGrid users can connect to the Across Language Server at all times The crossDNS service works as follows 1 Upon reboot and or when the IP address changes the Across Server sends the server information and the current IP address to the crossDNS Server 2 The offline softkey or the crossGrid certificate contains the server information 3 When the crossWAN load or crossGrid user starts Across Across gets the current IP address from the crossDNS server For this purpose the Across Server must have access to http secure across net What is a softkey or a cap file In Across softkeys serve the easy connection between Across Clients and the Across Server and the authentication of users against the Server For this reason the softkey contains the Server IP address or the name of the Server as well as the installation GUID and the GUID of the respective user No passwords are saved in the softkey Further information on softkeys is available in the corresponding chapter on page 98 Administrator Manual Across Language Server 124 15 Appendix FAQ Can I rename the Across Server If you merely want to change the designation of the Across Server in the Across interface e g in the Across login dialog you can do this in crossAdmin under gt gt Tools gt gt Settings gt gt General The name of the Across
60. alog is skipped if the Windows authentication is used for the login For further information on this subject please contact your partner at Across Systems GmbH or our Across Professional Services team e g by e mail to professional services across net The access of members of AD groups to the suggestion module or to crossTerm Web in general requires an Across license with single sign on If necessary please consult your contact at Across Systems GmbH Members of AD groups with access to crossTerm Web that log in to the crossTerm Web suggestion module and for which users already exist under the same name in Across will appear twice in Across e g in filters of crossTerm Web Once as Across users and once as members of the respective AD group Therefore members of AD groups that have already been set up as users in Across are advised to log in to the suggestion module with the Across user data Across users with Windows authentication who are also members of an AD group with access to crossTerm Web must be members of the crossTerm Web group over which the members of the AD group access crossTerm Web Within this group Across users with Windows authentication must also have the needed rights for creating suggestions 4 10 3 6 Localization The localization files of crossTerm Web that are stored in the subfolder crossTermWeb of the installation directory of the Across Language Server also contain a string table with the texts of the crossT
61. and at the prompt windir Microsoft NET Framework lt version gt aspnet_regiis exe i Replace lt version gt with the version number of the installed NET Framework e g v4 0 21006 crossWeb users are logged out automatically although the selected timeout is large enough This may happen if crossWeb is configured as a Web garden as crossWeb does not support Web gardens An application pool with more than one worker process is referred to as a Web garden Proceed as follows to check and if necessary customize the needed setting 1 Open the Internet Information Services Manager e g by clicking Run in the start menu entering inetmgr and clicking OK 2 Expand the local host section and click Application Pools 3 Right click crossWebAppPool and select Advanced Settings from the context menu 4 Make sure that the Maximum Worker Processes under Process Model are set to 1 Advanced Settings E NET Framework Version v4 0 A Enable 32 Bit Applications True Managed Pipeline Mode Integrated Name crossWebAppPool Queue Length 1000 Start Automatically True Start Mode OnDemand a CPU Limit 1 1000 of 0 Limit Action NoAction Limit Interval minutes 0 Processor Affinity Enabled False Processor Affinity Mask 4294967295 Processor Affinity Mask 64 bit option 4294967295 4 Process Model Generate Process Model Event Log Entry Identity crossWeb_IIS ACCOUNT Idle Time out minutes 20 Load User Profile False Ping Ena
62. andled in the Intemet zone This overides automatic cookie handling Cookies Ovenide automatic cookie handling Cancel Activating JavaScript Please ensure that JavaScript is activated in your browser To do this proceed as follows Internet Explorer is used in the following example 1 Start Internet Explorer and open Internet options via gt gt Tools gt gt Internet Options 2 Goto the Security tab and select the respective zone Then click Custom level Administrator Manual Across Language Server 66 4 crossAdmin Administration Software Internet Options een General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Sh bi V Internet Local intranet Trusted sites v lt gt Internet TE Y This zone is for Internet websites except those listed in trusted and restricted zones Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Enable Protected Mode requires restarting Internet Explorer Custom level Default level Reset all zones to default level Cancel Apply 3 Make sure that Active Scripting under Scripting is activated Security Settings Internet Zone S Active scripting _ Disable 80 Enable C Prompt Allow Programmatic clipboard access Disable C Enable Prompt
63. ase contact our support desk see page 14 Under crossTerm Web Options you can configure the connection of crossWeb to crossTerm Web In this way a user can directly access crossTerm Web while working with crossWeb Thus the user also has access to the Across terminology management using only a browser In the URL field enter the address under which crossTerm Web can be reached Under Session Options you can determine after how many seconds a crossWeb user is to be logged out automatically To avoid burdening the server with too many requests and to avoid long logout times we recommend setting a timeout value between 300 and 1200 seconds Please note that if a proxy server is used the proxy server timeout must not be shorter than the crossWeb timeout The crossAPI Interactive Settings contains the installation GUID of the Across Server The name or IP address of the Across Server must be entered in the crossAPI SI Settings If crossAPI is installed on a different server than the Across Server the name of the server on which crossAPI is installed must be entered Administrator Manual Across Language Server 64 General Spell checkers E mail Proxy Server Default language 4 crossAdmin Administration Software As crossAPI user enter an Across user by means of which the server settings can be obtained This may be any user who belongs to the Across user group crossAPI e g the default super
64. at tan A A it ab 11 Zee COMPOnent INleraciOnixc wees eed alee A 11 223 ACTOS S O OIVO Si ia AE A A AI IA 11 2 2 4 EFOSS FAME SEVEN id A 12 220 ESAS AA cael eke ah cael te ue 12 e DATABASES otong doean cite An 12 2A ACROSS ACCESS MODES triacetate ace 12 2 5 SINGLE AND MULTI SERVER INSTALLATION c ccccceececeeceeeeeeeeeseeeeeeneeeeeeeneeeenes 13 2 6 CUSTOMER PRODUCT KEY AND PRODUCT ACTIVATION ccccceecccceecsseeeceeeeeeeeauees 13 2 6 1 Activation of Additionally Purchased Products 1cccccsseseecssseeessaeeees 13 2 6 2 Transfer of the Customer Product Key ccccccccsseesseeeceeseesanessseeeeess 14 2 7 ACROSS SUPPORT AND ACROSS PROFESSIONAL SERVICES cssccceseeceeeeseeeeees 14 21 ACTOS SUDDOM ai nie a a te 14 272 d ClOSS PIOlCSSIONAl SCIVICCS ee oe aiid A asa 14 20 ACROSS sheets ce ted ets 14 2 9 USEFUL TOOLS FOR ACROSS CROSSGOODIES scccccseceeceseeeseeeeseeseessneeesauees 15 3 INStalaton isaac oil 16 3 1 SERVER INSTALLATION lid 16 Sit Single Server TOS TAMOS A A E A A a 16 31 2 Mult S rverinstalati n 2262 6 sotihen dl E ois 35 32 GEIR NT INSTALLATION ua A A a A 38 3 2 1 1 Across Clients in Windows Terminal Server Citrix Environments 38 3 2 2 DEVS UM NOI si ae a ata A ee ae 40 3 3 DEDICATED SERVER INSTALLATION cccccccccsccsseecsseeceeeeseeeeseueeueueueeeeeansenaeeenes 44 3 3 1 CLOSS VEINEFFOX VA STAN AUN A A A 44 4 crossAdmin Administration Sof
65. ation In particular it supports you in the migration and update to new Across versions Further information on Professional Services is available at www across net en services or e g by e mail to professional services across net 2 8 Across SDK The Across SDK Software Development Kit assists you in integrating translation and terminology related Across functions in your own applications As of v6 the previous SDK is replaced by a Wiki based online SDK The Web based approach of the SDK ensures that you always have access to the latest information Apart from detailed information on the individual subject areas of the SDK application oriented examples in various programming languages and videos are made available By means of an integrated comment function it is possible to contact the Across developers directly and discuss questions Of course you can also benefit from discussions of other SDK users or participate in such discussions You can also monitor individual pages or entire areas and automatically get information about changes by e mail Administrator Manual Across Language Server 14 2 Introduction Currently the Across SDK consists of five sections whose visibility depends on your licenses e The General Information section provides information and references of a general nature e g the IDs of the document formats supported by Across You can also learn how to use crossTransform for seamless integration of
66. ay by your Across TT adrranistrator If you have any questions regarding the reason or nature of this notification please talk to your admurustrator You can define such a link by inserting the placeholder marks WorkltemLink and WorkltemLink in the e mail before and after the text that is to contain the link e g Information on the term suggestion is available in WorkltemLink crossTerm Web WorkltemLink For the link to work correctly the URL of crossTerm Web must be entered in crossAdmin The URL can also be defined in the settings of the crossTerm Server To do this open the settings of the crossTerm Server once more see above and go to the crossTerm Web section Enter the URL of crossTerm Web in the input field confirm with OK and restart the crossTerm Server Subsequent Customization of the Workflow Definition File If you adjust the workflow definition file after it has already been used for the creation of term suggestions and for the further processing of term suggestions previous suggestions will remain unaffected by the changes This means previous editing states will be retained and will be listed e g in the state filter of the suggestion search Administrator Manual Across Language Server 80 4 crossAdmin Administration Software 4 10 3 3 Setup To set up the crossTerm Web suggestion module proceed as follows 1 Store the following two files in the subfolder crossTermWeb of the installation directory of
67. been done Apart from the above mentioned crossWeb configuration options there are other crossWeb features that can be configured For example the number of paragraphs taken into consideration by the proactive search caching can be determined These additional adjustments can be activated and configured by way of the crossWeb configuration file For information on this subject please contact your partner at Across Systems GmbH or our Across Professional Services team e g by e mail to professional services across net If crossWeb does not work properly you can re register it with the Web Server IIS via gt gt Tools gt gt Configure crossWeb Please note that port 80 HTTP must be opened in the firewall for the external access via crossWeb If the Web Server IIS and crossWeb are used in the normal way the data transfer takes place without encryption via HTTP Information on encrypted transfer via HTTPS is available in the chapter crossWeb and crossTerm Web via HTTPS on page 140 4 7 2 1 Browser configuration for crossWeb For the browser to work correctly with crossWeb make sure that the following settings are selected Please note that crossWeb supports the following browser versions e MS Internet Explorer 10 0 or 11 0 e Recent versions of Mozilla Firefox Google Chrome or Apple Safari Administrator Manual Across Language Server 65 eS 4 crossAdmin Administration Software As of Across version 6 0 crossWeb a
68. bled True Ping Maximum Response Time seconds 60 Ping Period seconds 30 Shutdown Time Limit seconds 90 Startup Time Limit seconds 90 Maximum Worker Processes maxProcesses Maximum number of worker processes permitted to service requests for the application pool If this number is greater than 1 the applicatio Administrator Manual Across Language Server 68 4 crossAdmin Administration Software 4 7 3 crossWeb Spell Check The spell check in crossWeb is server based e the check instances are kept on the Across Server and queried by the crossWeb clients The following spell checkers are available for use in crossWeb e Sentry Spelling Checker Engine see below e Hunspell spell checker see page 69 e User dictionary By default the spell check by the Sentry Spelling Checker Engine Hunspell and the user dictionary are activated If necessary you can deactivate the Sentry Spelling Checker Engine and Hunspell spell check by means of the corresponding button in the crossWeb module of crossAdmin If you activate several entities for the spell check crossWeb will consider a word as correct and no error will be displayed if one of the entities identifies the word as being correct 4 7 3 1 Sentry Spelling Checker Engine The Sentry Spelling Checker Engine is a spell check software of the Canadian company Wintertree Software Inc By default the Sentry Spelling Checker Engine spell check is activated You ca
69. bles for example the browser based translation of source texts and the browser based review and commenting of translations e g by external correctors or staff from other departments In addition project management as well as external processing of documents is possible with crossWeb Please also note that for the client side work with crossWeb the following browsers and browser versions are required e MS Internet Explorer 10 0 or 11 0 e Recent versions of Mozilla Firefox Google Chrome or Apple Safari The use of crossWeb requires at least 1 GB free RAM 2 GB or more recommended In addition a screen resolution of at least 1024 x 768 pixels 4 3 format or 1366 x 768 pixels 16 9 format in full screen mode F11 key is needed As of Across version 6 0 crossWeb additionally supports Google Chrome and Apple Safari To enable the crossSearch for the integrated search in Internet resources in crossWeb the server on which crossWeb is installed must be connected to the Internet 4 7 1 crossWeb Login with Windows Authentication Apart from the normal login with the Across user name the login to crossWeb can also take place via the Windows user account in the Active Directory Thus manual login is no longer necessary as the user is authenticated via the Windows user administration Further information on logging in via Windows authentication is available on page 110 4 7 2 Configuring crossWeb The configuration of crossWeb takes plac
70. button Across with crossVPN Server Please note that the crossVPN Server must be configured before you generate softkeys for the Across WAN modes see below Otherwise the softkeys must be created anew e g by means of the Softkeys Wizard and sent to users Please also observe the instructions for configuring firewalls is available in the chapter Integration of Across Server into Network on page 142 4 5 1 Configuring crossVPN Server By default port 22 TCP and the Server address IP address or server name assigned under crossWAN Grid in the settings of the Across Server module are used for the crossVPN Server Stop the crossVPN Server by clicking Stop and then click Settings in order to configure the crossVPN Server Administrator Manual Across Language Server 60 a crossConnect module 4 crossAdmin Administration Software crossVPN Server settings _ Enable cross VPN users Use default settings Server Address IP or Name Server port 22 by default C_ Use crossVPN Proxy Figure 13 crossVPN Server settings dialog Under crossVPN Server disable the checkbox Use default settings to view the Server and port settings and modify them if needed The settings under Across Server are the same as the settings of the Server module of the Across Server They cannot be changed so that they are grayed out Information on using crossVPN Proxy is available in the corresponding chapter on page 70 Afte
71. ccconnccnnnccccnoonncnnnnnnnnnnnnconnnonononanenons 69 Ad oe MUunspell Spell het as cia 69 48 CROSS VAN PROXY iio 70 4 8 1 Configuring the CrOSSVPN PYOXY sisira a i a 72 AO SCROSSAP I daa a tafases 73 4 9 1 CORTIGUANG COSSA PI dat a a ia 73 4 10 GROSS TERM WEB dci 73 4 10 1 crossTerm Web Login with Windows Authentication coooonccconnnnommo o 73 4 10 2 Configuring crossTerM Web ooooonnccccccooonconoconocnnonocononononononanonnnononanononons 73 4 10 2 1 Configuring Timeout von crossTerm Web ooccccccccccccncncnnncncccnonoccnnnnnonononos 74 4 10 3 crossTerm Web Suggestion Modul8 ooooccccooonncccccococcccnccnnanccnncnnnancnnnoos 74 4 10 3 1 SETUP RCOUIFE Men Sri titi 74 4 10 3 2 CONNAN ane a a a a ne esa eaaeis ee naan eure 74 a CEC HERMES lt 1 0 eRe Tee et E renee Er nearer 81 4 10 3 4 TEGOLID SIMO OHCs cite So asses aes tod ed 82 4 10 3 5 Controlling the Access to the cross Term Web Suggestion Module 82 4 10 3 6 LOC WZ WON AAA A e piacusaes eae wenuasstanedaen eames 84 4 10 3 7 A A acca sacar E paar aamacaeee qe taseesaaeeaate 85 4 11 CROSSAINALY TICS sissies e es ee 85 ADE CORMGUHING ClOSSANAIVICS A ieee heA eects 85 4 11 1 1 crossAnalytics Troubleshooting cooonccccccccoccnnccnnaccnncnnnnnnnncononcnnnnononennnoos 86 4 11 1 2 Reporting Services Troubleshooting cccccccocooonnccnnnccconoonoconnnonononanononos 88 5 Setting Up Across Modes ui 91 Sl SETTING UP ACROSS MODES
72. ccess to crossTerm Web is activated with a suitable Customer Product Key If you have purchased a crossTerm Web company license and configured cross Term Web accordingly an unlimited number of users can access your termbase via the Internet without having to register Simply communicate the URL of your crossTerm Web to the users Many of the dialogs seem to be too small for the font used Some of the dialogs are not completely displayed and buttons are also missing It all looks a bit strange What is the reason for this The only font used in Across is Arial Unicode MS Please check your fonts folder to ensure that this font exists and that it is around 20 MB in size If in doubt please re install this font In addition to this do not run Windows with the function large fonts What significance does the font Arial Unicode MS have Arial Unicode MS Standard contains the characters of nearly all character sets used throughout the world This guarantees that in addition to the Across interface documents can be displayed correctly in nearly any language including documents in Arabic or Asian languages It is absolutely necessary that this font is correctly installed Across also uses Arial Unicode MS standard as an alternative font whenever the document to be translated contains a font that is not installed on your operating system What is the crossDNS service and how does it work The crossDNS service stores the current IP
73. cconnnncccnnnnconenonnnnennanononnannos 110 12 1 OVERVIEW did Gell tata 110 12 2 CREATING USER tise teas dest reel het ees ese ee ar ct aici at Las 110 12 3 LOGIN TO ONNE CUENT ads oteacstouc Sez anasaneessncdshones 111 12 4 LOGIN TO CROSSWEB AND CROSSTERM WEB ccseccceceeeceeeeeeeeseeeeteeeteeeees 111 12 5 SWITCHING FROM ACROSS AUTHENTICATION TO WINDOWS AUTHENTICATION 12 12 6 TROUBLESHOOTING aiii lane 112 13 Uninstalling FACT OSS ai ds 114 14 FRETER ENCE ci anna 119 14 1 MENS E A E 119 7 EY ER AS cl A ENE E EE EE AE E EA EE ET ET SPST SE SES E P EE AE 119 TA VOW roe PI a E a O E ete ea eet A ees 119 TATS GVC a e a a eta ke 119 TA TOOS eraa TN 119 AES Aee ae a edaoa cate Gudias eads talent 02 Gdade diene dece easadoasee 120 15 APPENAIC lt ica 122 15 1 A A IS 122 15 2 OFFLINE PRODUCT ACTIVATION uti ii 126 15 2 1 Offline Activation of Additionally Purchased Products 130 15 3 TRANSMITTING A CUSTOMER PRODUCT KEY cecccceeceeeeeeeeeeeeesueeeeeneeeeens 130 15 4 INSTALLATION OF MS SQL SERVER ui 132 DAI AUO O ticas ett oa aid o do aad 133 19 4 2 NO WOTK SCUIDOS ier aiian ii A cd aiii 133 15 5 CROSSTANK PERFORMANCE COUNTER occccooccccnnccccnnccnonancnonannnnnnnnonanacananinnns 134 15 6 REGULAR MS SQL SERVER OPTIMIZATION TASKS ossen 134 15 7 INSTALLING WEB SERVER US J rinri ae 134 15 8 INTEGRATING ACROSS IN OTHER PROGRAMS ooocccccocccccoccnccncnnconcnnconcnconanononons 140 15 9 CROSSWE
74. ces is displayed as Started da Services File Action View Help es MS 0BU m a n p e Services Local A IIS Admin Service Name 07 Hyper V Data Exchange Ser ia A Hyper V Guest Shutdown S AA Si Hyper V Heartbeat Service ce Hyper V Remote Desktop Vi ro server to administer the oy unineme IIS metabase The IIS metabase stores 7 TOET E enc S configuration for the SMTP and FTP mi IIS Admin Service services If this service is stopped the IKE and AuthIP IPsec Keying server will be unable to configure 3 Infecci n Senvices Detecta SMTP or FTP If this service is s disabled any services that explicitly Sh Internet Connection Sharin depend on it will fail to start Sh IP Helper Ch IPsec Policy Agent KDC Proxy Server service K KtmRm for Distributed Tran 3 Link Layer Topology Discov TE Local Session Manager 3 Message Queuing Microsoft Account Sign in C Microsoft SCSI Initiator Ser Sa Microsoft Software Shadow Sh Multimedia Class Scheduler Description Provides a Provides a Monitors th Provides a p Synchronize Coordinates Enables this The IKEEXT Enables use Provides ne Provides tu Internet Pro KDC Proxy S Coordinates Creates a N Core Windo Provides a Enables use Manages In Manages so Enables rela Status Running Running Running Running Running Running Startup Type
75. cessing the reports To solve this problem you need to grant the user the needed permissions To do this open the Report Manager in your browser e g http lt lt server name SQL Server gt gt eports and click Folder Settings Then click New Role Assignment and enter the respective Windows domain user or Windows domain user group in the form domain account Finally activate the Browser role and confirm with OK Home A SQL Server Reporting Services gt New Role Assignment Use this page to define role based security for Home Group or user name Select one or more roles to assign to the group or user 1 4 A 4 Descri 2 May vig ontent Manager May mx C My Reports May puf Publisher May pi Report Builder May y et a md DO GA RDA e gt et et ga In the browser the report page e g localhost reports and the Report Server page e g http lt lt server name SQL Server gt gt reportserver cannot be reached and HTTP error 404 is displayed The report page in the crossAnalytics module in Across is not displayed either Furthermore the Reporting Services cannot be configured with crossAdmin This may be because the Reporting Services are not running on default port 80 but on another port Therefore the respective pages cannot be reached This problem only occurs in connection with SQL Server 2008 To solve this problem you should first de
76. contained Simply click a menu name to open the corresponding drop down menu The term drop down menu refers to a menu that opens upon activation and which contains functions that are part of the main menu For the commands described below please also refer to the corresponding explanations in this manual The commands discussed below may vary or be grayed out depending on your current position in crossAdmin 14 1 1 File Exit Closes the program All changes that have been made since the last save are saved in the process 14 1 2 View Toolbars gt gt Shows or hides the crossAdmin toolbars Status bar Shows hides the status bar The status bar is at the bottom of your screen 14 1 3 Services Start gt gt Allows you to start Across Servers either all of them or individually Stop gt gt Allows you to stop Across Servers either all of them or individually 14 1 4 Tools Settings Opens the crossAdmin settings You can find additional information on the settings in the Settings section on page 95 Administrator Manual Across Language Server 119 14 Reference Menus Softkey Wizard Starts the Softkey Wizard You can find additional information on the Softkey Wizard in the Softkey Wizard chapter on page 100 Generate ACP file Generates an ACP file which is required for multi server installations Information on generating ACP files is available in the chapter starting on page 102 Gen
77. cross components in the same way Deleting data completely or in the eventuality of problems If you experience problems re installing Across or if you are sure that you no longer need the Across data you can carry out the following additional steps e Delete the Across related files in the directory C Program Files Microsoft SQL Server Alternatively you can move the files to another directory e Delete the Across folder if available in the folder C Program Files on your server If the process of uninstalling Across is aborted remove the Across related entries in HKeyLocalMachine Software Across and in the individual user branches HKeyUsers xxx Software Across xxx stands for the Windows users in the registry editor In order to find the entries more quickly you can use the Registry Editor s search function to search for the search term Across Please note that using the Registry Editor incorrectly can have serious consequences for the installed application as well as for the entire operating system For this reason you should always make a backup copy of the Registry Editor before working with it For example this can be done via the menu item gt gt Registry gt gt Export registry file Administrator Manual Across Language Server 118 14 Reference Menus 14 Reference 14 1 Menus All operations and windows are located in the menu bar The menu bar is made up of four main menus in which all Across commands are
78. crossWeb 142 encryption 140 FAQ 122 frequently asked questions 122 generic softkeys creating 104 Hunspell 69 IIS installation 134 index rebuild 134 installation auto deployment 108 Client 38 crossVPN Proxy 44 dedicated server 44 IIS 134 Internet Information Services 134 MS SQL Server 132 server 16 silent installation 108 Web Server IIS 134 Installation 16 Internet Information Services installation 134 Language Server 9 LSP Edition 10 Project Management Edition 9 Small Business Edition 10 Subcontractor Edition 10 license add 54 upgrade 54 locked objects 55 locking Across 53 Administrator Manual Across Language Server LSP Edition 10 menus 119 File 119 Help 120 Services 119 Tools 119 View 119 MS SQL Server 12 authentication 133 index rebuild 134 installation 132 network settings 133 reporting services troubleshooting 88 truncating transaction logs 134 multiple server installation 13 NHunspell 69 offline licenses 98 online licenses 98 process control 9 product activation offline 126 online 13 Professional Services 14 Project Management Edition 9 SCP files 103 SDK 14 server installation 16 settings 95 autoconfig 96 automatic configuration 96 e mail configuration 95 format 96 general 95 startup 96 settings up Across modes 91 silent installation 108 single sign on 110 creating users 110 crossTerm Web 111 crossWeb 111 Online Client 111
79. ct at Across Systems GmbH or our Professional Services team e g by e mail to professional services across net In the file presets xml the element suggestionConfig defines the functionality of the suggestion module by means of attributes and attribute values You can create a crossTerm Web configuration file e g by creating a txt file with a text editor and subsequently renaming the file to Presets xml Make sure that the file really has the extension xml and no longer txt Then you can copy the contents of the configuration file from the description below to the configuration file you created and adapt the contents to your individual needs If you already have a crossTerm Web configuration file you merely need to insert the element suggestionConfig in your existing Presets xml file For example a configuration file Presets xml may have the following structure lt webconfig gt lt preset name default gt lt suggestionConfig enabled 1 termLanguage 1033 instanceName Default Across Server entry TemplateName Suggest termTemplateName Suggest layoutName Suggest workflowName Suggest suggestionButtonView icon maxSuggestedTerms 0 anonymousLoginRedirection 1 gt lt preset gt lt webconfig gt Administrator Manual Across Language Server 75 4 crossAdmin Administration Software By default the suggestionConfig element contains the following attributes enabled Enables or disables the crossTer
80. dapter Ethernet Connection specific DNS Suffix localdomain Description gt Gigabit HNeteverkverbindung Intel R gt 82574 Physical Address a a a a 1 H BC 29 5D 1C 8C DHCP Enabled Yes Autoconfiguration Enabled Yes IPod Address 1 192 168 71 13MCPreferred gt Subnet Mask gt 255 255 255 0 Lease Obtained Tuesday July 8 2614 11 45 35 AM Lease Expires a a a Tuesday July 8 2614 12 15 34 PM Default Gateway 192 168 71 2 DHCP Server 192 168 71 254 DNS Servers gt 192 168 71 2 Primary WINS Server z 192 168 71 2 Met BIOS over Tcpip Enabled Users Sales User 15 12 2 2 Checking the Across services internal gt Please carry out the following steps directly on your Across Server Administrator Manual Across Language Server 145 15 Appendix Integration of Across Server into the Network In order for the Across services Across Server cross Tank and crossTerm to be reached via the Internet they must be running on the Across Server The following tests enables you to check whether the Across services are actually running and can be reached internally Replace lt lt nternal IP address gt gt with the internal IP address of your Server a Test port 2309 TCP In the prompt enter the following command telnet lt lt nternal IP address gt gt 2309 EX Administrator Command Prompt icrosoft Windows Version 6 2 9200 fc
81. dditionally supports Google Chrome and Apple Safari The use of crossWeb requires at least 1 GB free RAM 2 GB or more recommended In addition a screen resolution of at least 1024 x 768 pixels 4 3 format or 1366 x 768 pixels 16 9 format in full screen mode F11 key is needed Activating cookies Please ensure that cookies are activated in your browser To do this proceed as follows Internet Explorer is used in the following example 1 Start Internet Explorer and open Internet options via gt gt Tools gt gt Internet Options 2 Then goto the Privacy tab and click Advanced Internet Options EN General Security Privacy Content Connections Programs Advanced Settings Select a setting for the Internet zone Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that save information that can be used to contact you without your explicit consent Restricts first party cookies that save information that can be used to contact you without your implicit consent Sites Import Advanced Default Location Never allow websites to request your E physical location Pop up Blocker Y Turn on Pop up Blocker Settings InPrivate Y Disable toolbars and extensions when InPrivate Browsing starts Cancel Apply 3 Select Accept both under First party cookies and under Third party cookies Advanced Privacy Settings a 0 You can choose how cookies are h
82. dualized with the help of themes The webpages of the suggestion module comprise various areas whose appearance can be adjusted independently Especially the following pages and areas can be individualized e The form page for the creation of term suggestions e The header of the form page e The feedback page after the transmission of a term suggestion e The header of the feedback page e The page to display search hits of the suggestion search For further information on customizing the crossTerm Web suggestion module please contact your partner at Across Systems GmbH or our Professional Services team e g by e mail to professional services across net 4 11 crossAnalytics 4 11 1 Configuring crossAnalytics crossAnalytics is a separate reporting module integrated in Across that provides in addition to common Across reports a variety of different reports in different categories To use crossAnalytics the Reporting Services of MS SQL Server must be installed and configured on the server After installing crossAnalytics you should first register crossAnalytics with the Web Server IIS via gt gt Tools gt gt Configure crossAnalytics Subsequently crossAnalytics will be available in Across Finally check if the installation of crossAnalytics was successful To do this enter the address http localhost crossAnalytics in your browser From other computers in the same local network you can access crossAnalytics under http
83. e License CodeMeter is started 14 The activation status now shows License activated the Activate License button is now called License Update File Process View Help License Events Borrow o Across Language Server Name Across Language Server Serial Version CmActlicense 1 18 Status c License activated License Update Remove License 15 Finish the installation of Across v6 as described in chapter 3 1 1 15 2 1 Offline Activation of Additionally Purchased Products If you add further products to your Across Language Server these products must first be activated before they can be used As previously for the activation of the Across Language Server the offline product activation necessitates a License Request File and a License Update File After purchasing the products open the CodeMeter Control Center again and click License Update in order to start the CmFAS Assistant After the welcome click Next gt and follow the steps 4 to 13 as described in chapter 15 2 15 3 Transmitting a Customer Product Key The following instructions do not apply if your server is not connected to the Internet If this is the case please contact your account manager at Across Systems GmbH Administrator Manual Across Language Server 130 15 Appendix Transmitting a Customer Product Key Proceed as follows to transfer your Customer Product Key to a new server 1 Start crossAdmin on the o
84. e and the Clients are transmitted without encryption via HTTP Thus the data of crossWeb and crossTerm Web are also transmitted without encryption By installing and using an SSL secure sockets layer an encryption protocol for data transfer on the Internet certificate you can encrypt the transmission of the data streams and the data of crossWeb and or crossTerm Web Before you import an SSL certificate you must request it from a certification authority The IIS documentation provides a list of certification authorities in the chapter Obtaining a Server Certificate After receiving the certificate you can install it Information on this is available in the IIS documentation in particular refer to the chapter Configuring SSL on the Server Server certificates are digital IDs containing information about a web server and the organization responsible for the web content of the Server With the help of a Server certificate users can authenticate a Server verify the validity of web contents and establish a secure connection The Server certificate also contains a public key that is used when establishing a secure connection between the Client and the Server Administrator Manual Across Language Server 140 15 Appendix E Mail Transmission in Across Please note that after setting up an encrypted connection the users of crossTerm Web and crossWeb must adjust the respective Internet addresses URL The addresses are https lt server IP
85. e file with the Across installation files e g if you downloaded the Across installation files and save the extracted files to your hard disk Execute the file setup exe to launch the Installation Wizard that will lead you through the installation of Across Please note that you should run the file setup exe with administrator permissions To do this right click the file and select the command Run as administrator from the context menu Once the wizard has started click Next gt Select the language in which the Across interface should be displayed Across Installation Wizard v6 0 Select product language E 5 Please select the user interface language in which Across is to be installed on this computer English we A If you are performing an installation of Across the selected language will affect some texts in the SQL database such as workflow names etc If you are applying a patch the default language of the SQL database will not be changed by this setting This setting will only affect the language of the software GUI For more information press F1 Co iat Enable the checkbox to confirm that you have read the information and wish to continue with the installation of Across Then click Next gt Mark the checkbox to confirm that you have read the license agreement EULA and accept it Then click Next gt Select the option for installing the Across Client If certain Across components have already been installed
86. e in the crossWeb module of crossAdmin Apart from basic adjustments of a technical nature you can also configure settings such as the spell check of crossWeb Administrator Manual Across Language Server 63 Configuration test crossTerm Web Timeout crossAPI lA crossAPl 4 crossAdmin Administration Software The crossWeb module can be accessed via gt gt crossWeb gt gt crossWeb Configurator in the crossAdmin module bar on the left hand side of the screen g crossAdmin v6 0 60690_en 0 EA File View Services Tools Help Across crossTerm crossTerm Web Options URL http focalhost crossTermWeb crossTermWeb dll crossTank crossVPN crossConnect crossWeb Session Options Session timeout es J crossAPI IA Options crossWeb Configurator Installation GUID 5a5a3b0d 7e8d 4ba5 a1d0 3057a1e8d387 Check 600 sec crossAPI Options Server address localhost Login Default Password Check General V Enable crossTank Spell check settings V Enable crossTerm E mail Settings SMTP Server SMTP Port 25 Authentication Other crossWeb Options _ Use proxy Default language English Vereinigte Staaten v Ready Outbox 0 Figure 15 crossWeb module in crossAdmin Press Check in the various sections of the crossWeb settings to check the respective settings for correctness and its due function Please note that the tests merely provide indications for possible problems If a problem should occur ple
87. e latencies from 50 to 250 ms depending on the data traffic e WAN connections via satellite across national borders and continents may be subject to latencies of up to 2000 ms To use the crossWAN online mode it must be activated with the option Enable crossWAN online users in the crossWAN Grid section of the Server Administration settings of the Across Server Furthermore make sure that the option Use default settings is enabled under crossWAN online in the settings of the crossTerm Server and the crossTank Server In this way the settings of the Across Server will be adopted automatically and do not need to be entered manually 5 3 2 CrossWAN Load The crossWAN load mode only requires a temporary connection to the Internet in order to exchange data packages After the data have been downloaded from the Across Server the user works offline i e without being connected to the Across Server and uploads the data to the Across Server e g after the task has been completed Administrator Manual Across Language Server 92 E Indirect exchange of data 13 5 Setting up Across Modes To use the crossWAN load mode it must be activated with the option Enable crossWAN load classic users in the crossWAN Grid section of the Server Administration settings of the Across Server In the crossWAN load mode project management functions project management and document preparation tasks cannot be exercised and term ex
88. ease do not modify the Across database and do not use programs or tools that could make such modifications 2 4 Across Access Modes You can use an Across Client to access the Across Server either directly i e within a local network LAN Local Area Network or indirectly i e via a WAN Wide Area Network such as the Internet Across distinguishes between four access modes e crossLAN for access within a company network e crossWAN online for the direct access to your Across Server via dedicated line or fast Internet connection concerning the use and limitations of crossWAN online see also the information on page 91 e crossWAN offline is subdivided into crossWAN load and crossWAN classic crossWAN load for access to your Across Server via the exchange of data packages controlled by wizards and synchronized by Across for example via a DSL connection After the data have been downloaded from the Across Server the user works offline i e without being connected to the Across Server and uploads the data to the Across Server either after the task has been completed or at any other time as needed Administrator Manual Across Language Server 12 Scalability through multi server installation 2 Introduction crossWAN load The crossWAN load mode requires only a temporary connection to the Across Server in order to exchange data packages The exchange of data packages takes place in direct communication wit
89. eb Please enter your login name and password below to get access to crossW eb Authentication type Windows we Login Copyright 2004 2014 Across Systems GmbH ese Subsequently a dialog window may open up in which you can enter the Windows user name and the associated password When using the Internet Explorer the option Enable Integrated Windows Authentication must be activated in the advanced settings You can open the advanced settings e g via gt gt Tools gt gt Internet Options gt gt Advanced To log in to crossTerm Web or crossWeb with Windows authentication the Windows user for whom Windows authentication is configured in Across must currently be logged on to Windows 12 5 Switching from Across Authentication to Windows Authentication To switch existing online users from the login with the Across user name to Windows authentication the option Windows authentication must be activated in the softkey settings Moreover the option Windows authentication must be selected in the properties of the user and the respective Windows user must be determined In the Across login dialog the existing softkey of the user must first be deleted with gt Remove Subsequently the new softkey can be imported with the corresponding button Information on creating a user with Windows authentication is available in chapter 2 2 of the step by step instructions 12 6 Troubleshooting The following section presents known proble
90. eb Server IIS and click Next gt twice Select server roles Before You Begin Installation Type Server Selection Features Web Server Role 115 Role Services Confirmation Roles LI LI OO0OKWNOOCOOOLICICIC m m L Add Roles and Features Wizard Select one or more roles to install on the selected server Active Directory Lightweight Directory Services Active Directory Dom nendienste Active Directory Rechteverwaltungsdienste Active Directory Verbunddienste Active Directory Zertifikatdienste Anwendungsserver Installed Datei und Speicherdienste Installed DHCP Server DNS Server Druck und Dokumentdienste Faxserver Hyper V Netzwerkrichtlinien und Zugrittsdienste Remotedesktopdienste Remotezugnitt Volumenaktvierungsdienste febserver 115 Windows Server Update Services WSUS Windows Berertstellungsdienste DESTINATION SERWER WIN CG9 trusted Description Webserver 115 stellt eine zuverl ssige verwaltbare und skalierbare Webanwendungsinirastruktur bereit Install 3 Some role services are already preselected Additionally select the check box for IIS 6 Management Compatibility Click Next gt and then Install Administrator Manual Across Language Server 135 15 Appendix Installing Web Server IIS Add Roles and Features Wizard DESTINATION SERWER Select role services al ce Before You Begin Select the role ser
91. ectory Thus the user no longer needs to log in manually as the authentication of the user takes place via the Windows user administration in the Active Directory over which the user is already authenticated The Windows authentication can be used both for the Across Online Client and for crossTerm Web crossWeb The login via Windows authentication is only possible if this is supported by the Across Language Server license To use the Windows authentication the Windows Authentication function must be installed in the IIS Windows Authentication with crossTerm Web and crossWeb Please note that for this the crossTerm Web Server or the server on which crossWeb is installed must be in the same domain as the Across Server 12 2 Creating Users To use the Windows authentication the Across user must be configured accordingly For this the option Windows authentication must be selected when creating a user in Across and the respective Windows user must be selected Additionally when creating an online user the option Windows authentication must be activated in the properties of the respective softkey Detailed information on creating a user with Windows authentication is available in chapter 2 2 of the step by step instructions Administrator Manual Across Language Server 110 12 Single Sign on via Windows Authentication For each computer only one user with Windows authentication can be used at a time 12 3 Login
92. ed out crossMining is an Across component that Statistically analyzes the contents of crossTank and crossTerm entries for correlations between the source and target languages Information on crossMining is available in the crossMining user manual at www across net crossmining en pdf Click Next gt to continue with the installation of crossMining ty crossMining 6 0 Setup E Welcome to the crossMining Setup Wizard The Setup Wizard will install crossMining on your computer Click Next to continue or Cancel to exit the Setup Wizard Cancel pos 52 Click the button to start the installation Upon completion of the installation click Finish 53 The Core API will now be installed Click Next gt to begin the installation Administrator Manual Across Language Server 33 3 Installation ty Core API 6 0 Setup Welcome to the Core API Setup Wizard The Setup Wizard will install Core API on your computer Click Next to continue or Cancel to exit the Setup Wizard y a RS Cancel 1 ims 54 First define the generic softkey Usually it is automatically generated and detected by Across This softkey is responsible for the authentication against the Across Server Click Next gt to continue with the installation If the generic softkey was not automatically generated and detected you must first create it and select it via Select Instructions for creating generic softkeys are available
93. em will ask you where to store this user s computer license Softkey needed for cient installation The default name of the first Softkey is MyComputer First name Default Last name Supervisor E mail address Login name Default Password Confirm password lt Back Cancel Help 33 Click Next gt to create an initial softkey Administrator Manual Across Language Server 27 3 Installation E Across Server Environment Setup Wizard Across dients need a Softkey file containing all information required to configure an Across dient Save Softkey file to disk Softkey file path name fo 7 a T Send Softkey file by e mail SMTP server lt Back Finish Cancel Help Softkeys serve the easy connection of clients to the server and in WAN environments the authentication of users with the server Softkeys have the file extension CAP Client Autoconfig Package The total number of activated softkeys corresponds to the number of Client licenses you have purchased Through the selection of a softkey when logging in the client workstation knows how to exchange data with Across Servers 34 The installation of the Across Client will now begin Click Next gt y Across Client Environment 6 0 Setup gt y J 35 Click the button to start the installation Upon completion of the installation click Finish 36 Now the additional Across component crossAPI Interactive is installed which is also req
94. ement The attribute to defines the target state of the state change e g Accepted or Rejected e actions Defines actions that are to take place along with the state change defined in the parent element transition e publish The standalone child element publish defines the publication of the term suggestions Through the publication of a term suggestion this suggestion is converted into a normal term which can e g be found in term searches and be edited with the conventional crossTerm rights e sendEmail Defines the transmission of e mail E mails are sent automatically when the state change of the term suggestion that is defined in the parent element transition is performed Further information on the transmission of e mail is provided in the following chapter If the workflow definition file cannot be read e g due to an incorrect structure a record will be written into the log file of crossTerm Web see also page 82 Like the other texts of the crossTerm Web suggestion module the names of the suggestion states can be localized see page 84 In this way the names can be displayed in the language in which the crossTerm Web interface is displayed In the case of individual adjustments of the workflow definition file that deviate from the configuration presented above we urgently recommend consulting our Professional Services team e g by e mail to professional services across net Otherwise Across cannot provide a
95. end it by e mail by enabling the appropriate checkbox To save the SCP file activate the corresponding checkbox and enter the name and location If you prefer you can select a location via Browse and assign a name for the file to be exported Click Save to confirm Then click OK To send the SCP certificate file by e mail activate the corresponding checkbox enter the e mail address you would like to send the file to and click OK Administrator Manual Across Language Server 103 6 Tools To send the SCP certificate file by e mail you need to enter the corresponding data under gt gt Tools gt gt Options gt gt E mail Please refer to the user manual for more information about crossGrid 6 5 Creating Generic Softkeys A generic softkey is required for the installation of e g crossAPI Interactive or crossWeb Among other things this softkey is responsible for authenticating the respective user with the Across Server To create a generic softkey click gt gt Tools gt gt Create generic softkey file in crossAdmin You can either save the softkey to a data medium e g hard disk or send it by e mail straight from crossAdmin Follow the instructions below to save the softkey to a data medium Follow the instructions on page 105 to send the softkey by e mail 6 5 1 1 Saving the generic softkey to a data medium 1 In crossAdmin select the menu item gt gt Tools gt gt Create generic softkey 2 Enable the
96. entation and further Across related information visit www across net 1 4 2 Feedback Our objective is to provide all Across users with optimum working conditions For this reason we always appreciate any feedback you send us All information texts and illustrations have been prepared with utmost care Nevertheless errors may occur Please contact us by e mail to documentation across net 1 43 Document Versions Across Version Documentversion Date Changes 5 7 5 0 Mar 29 Content revision and update 2013 527 5 0 1 Apr 20 Minor changes 2013 5 7 5 0 2 Apr 26 Minor changes 2013 5 7 5 0 3 May 23 Minor changes 2013 BT 5 0 4 June 27 Content update and extension 2013 5 7 5 0 5 Aug 20 Content update and extension 2013 5 7 5 0 6 Sept 10 Content extension 2013 5 7 5 0 7 Oct 23 Minor changes 2013 5 7 5 0 8 Dec 5 Content extension 2013 of 5 0 9 Jan 2 2014 Content update 6 0 6 0 July 31 Content update and extension 2014 6 0 6 0 1 Sept 2 Content update and extension 2014 Administrator Manual Across Language Server 7 1 About This Documentation 6 0 6 0 2 Nov 18 Minor changes 2014 6 0 6 0 3 Feb 17 Content extension 2015 Administrator Manual Across Language Server Teamwork Across for lone warriors 2 Introduction 2 Introduction In this chapter The Across Language Server see below Across standard components page 11 Databases page 12 Across access modes page 12
97. ently renaming the file from txt to workflow Make sure that the file really has the extension workflow and no longer txt Then you can copy the contents of the workflow definition file from the description below to the workflow definition file you created and adapt the contents to your individual needs For example a workflow definition file may have the following structure lt workflow gt lt states gt lt state name Suggested gt lt state name Accepted final true gt lt state name Rejected final true gt lt states gt lt transitions gt lt transition name Add suggestion from to Suggested gt lt transition name Accept from Suggested to Accepted gt lt actions gt lt publish gt lt actions gt lt transition name Reject from Suggested to Rejected gt lt transitions gt lt workflow gt By default the workflow definition file contains the following elements e workflow Root element that provides a basic definition of the workflow The name of the workflow is derived from the name of the workflow definition file and is thus not determined in the workflow definition file Administrator Manual Across Language Server 77 4 crossAdmin Administration Software e states Defines the states of the term suggestions by means of the various state child elements e state Defines a state of the term suggestion For every state a state element is created the number of elem
98. ents and thus of the states that can be defined is virtually unlimited The attribute name defines the name of the state Thefinal true setting defines whether the state represents the final editing state of the term suggestion or term If you use several workflows see page 77 states with the same name that are used in different workflows are not displayed separately but as one status in the crossTerm Web interface and especially in the suggestion search To clearly identify the states you can give them different names or add special designations e g Suggested default workflow e transitions Defines the state changes when processing the term suggestions by means of transition child elements e transition Defines a state change when processing the term suggestions e g from Suggest to Accepted or Rejected In the crossTerm Web interface the state changes are displayed in the form of buttons For every state change atransition element is created the number of elements and thus of the state changes is virtually unlimited The attribute name defines the name of the state change The name appears in the form of a button in the crossTerm Web interface The attribute from defines the original state of the state change e g Suggested The original state of the initial or new term suggestion e g Suggested is defined by not entering any attribute value for the from attribute in the respective transition el
99. er cannot be reached The request failed with HTTP status 503 Service Unavalable See the log file for details The most probable reasons 1 The SQL Server Reporting Services is not installed 2 The SQL Server Reporting Services is installed but not configured 3 The SQL Server Reporting Services URL is wrong If you are sure that the SQL Server Reporting Services is installed and configured press Retry to enter a correct URL and to retry to configure cross Analytics Retry In this case click Retry and enter the correct URL It must always end with ReportService2005 asmx e g http lt lt server name SQL Server gt gt ReportServer ReportService2005 asmx g The SQL Server Reporting Services URL EN URL http WIN CGSAAP6LLRD ReportServer ReportService2005 asmx Instead of lt lt server name SQL Server gt gt enter the server name or the IP address of the SQL Server where crossAnalytics is installed 4 11 1 2 Reporting Services Troubleshooting The following section presents known problems with the configuration of the Reporting Services and offers possible solutions After requesting a report the following error message appears The permissions granted to user user are insufficient for performing this operation rsAccessDenied Administrator Manual Across Language Server 88 4 crossAdmin Administration Software This error occurs because the user or user group does not have the permissions for ac
100. erate crossGrid Certificate Generates an SCP file that is required in order to use crossGrid to temporarily connect and to enable interaction between Across Servers Information on generating SCP files is available in the Creating crossGrid certificates SCP Files section on page 103 Generate generic softkey file Generates a special softkey with which to access crossAPI Interactive Information on creating generic softkeys is available in the corresponding chapter on page 104 Configure crossAPI Sl Re Registers crossAPI SI system integration with the Web Server IIS Information on configuring crossAPI SI is available in chapter crossAPI SI on page 73 Configure crossTerm Web Re Registers crossTerm Web Server with the Web Server IIS You can find information on configuring the crossTerm Web Server in the crossTerm Web on page 73 Configure crossWeb Re Registers crossWeb with the Web Server IIS Information on configuring crossWeb is available in the chapter Configuring crossWeb on page 63 Configuring crossAnalytics Re Registers crossAnalytics with the Web Server IIS 14 1 5 Help Contents Opens the contents of the Online Help Index Opens the index of the Online Help Across on the Web Opens the Across homepage in the Internet browser Administrator Manual Across Language Server 120 14 Reference Menus Support request Opens the dialog for generating a SysRepor
101. erm Web suggestion module that are displayed in the interface If you wish you can adapt these texts to your needs However do not overwrite the original localization files but create additional ones Administrator Manual Across Language Server 84 4 crossAdmin Administration Software lt stringtable name suggestions gt string id ADD_SUGGESTION gt Add Suggestion lt string gt lt string id IDS_TERM_SUGGESTION Term Suggestion lt string gt lt string id IDS_SUGGEST_TERM_PROPERTIES gt Term properties lt string gt lt string id IDS_SUGGEST_ENTRY_PROPERTIES gt Entry properties lt string gt lt string id IDS_SAVE_SUGGESTION gt Add suggestion lt string gt string id IDS_SUGGESTION_TITLE gt Term lt string gt lt string id IDS_SUGGESTION_EMPTY Please enter suggestion text lt string gt lt string id IDS_SUGGEST_REQUIRED_PROPERTY_MISSING gt Please fill value of property s lt string gt lt string id IDS_SUGGEST_FEEDBACK_MESSAGE Thank you your suggestion was received lt string gt lt stringtable gt For information on the localization please contact your partner at Across Systems GmbH or our Across Professional Services team e g by e mail to professional services across net 4 10 3 7 Customizing Moreover you can adapt the appearance of the crossTerm Web suggestion module to your individual needs For this purpose particularly the interface of the suggestion module can be indivi
102. erson Christian Ziegler Christian Ziegler Project Manager Project Manager Default Supervisor lt Back Finish Help 6 Click Finish to close the Softkey Wizard 6 3 Creating ACP Files ACP files additional server configuration package files contain information for connections between various Across Servers and components ACP files are created in crossAdmin the administration software for the Across Server The software can be accessed via gt gt Start gt gt Programs gt gt Across gt gt crossAdmin on the PC on which the Across Server is installed ACP files are required for the installation of the following Across components e Multi server installation e crossVPN Proxy e crossAnalytics ACP files contain confidential data and should be protected from unauthorized access In most cases only the Across system administrator has access to crossAdmin lf necessary contact the system administrator if you need an ACP file 1 Open the crossAdmin administration application via gt gt Start gt gt All Programs gt gt Across gt gt crossAdmin 2 Select the menu command gt gt Tools gt gt Generate ACP file 3 Select a storage location and enter a name for the ACP file Then click Save Administrator Manual Across Language Server 102 Saving an SCP file E mailing SCP files 6 Tools g Save As Da T ix gt Computer Local Disk C Yv Search Local Disk C p Organize v New folder
103. erstelnet 192 168 71 138 2311 You will now see a flashing cursor Wait several seconds and then press the Enter key If the test was successful you will not receive any further response and the cursor will become active again ic Administrator Command Prompt e WUsers Sales User Administrator Manual Across Language Server 147 16 Index 16 Index access options 12 Across Client Citrix 38 installation 38 Windows Terminal Server 38 Across database 51 Across Language Server 9 LSP Edition 10 LSPs 10 Project Management Edition 9 Small Business Edition 10 Subcontractor Edition 10 Across license 54 Across Professional Services 14 Across SDK 14 Across Server 11 52 Internet connection 142 Across support 14 auto deployment 108 auto patching 108 Citrix 108 Windows Terminal Server 108 backing up data 107 backup 107 Across Language Server 107 Clients 107 check Across Server Internet connection 142 Citrix 38 auto patching 108 client installation 38 client server architecture 11 components 11 connection to third party systems 61 connectors 61 creating ACP file 102 creating crossGrid certificates 103 crossAdmin 50 Across Server 51 crossTank Server 58 crossTerm Server 56 settings 95 crossAnalytics 85 configure 85 troubleshooting 86 reporting services 88 troubleshooting reporting services 88 crossAPI 73 crossAPI Sl 73 configure 73 Administrator Manual Across La
104. erver is installed and the system administrators password for the database Server 8 Install SQL Server 2008 R2 Express database server on this computer First the SQL Server 2008 R2 Express is installed The SQL Server 2008 R2 Express entity for Across is independent of any previously existing SQL Server Express or SQL Server entities Select this option if you want to work with cross WAN O Do not install SQL Server 2008 R2 Express Select this option if you do not plan to work with cross WAN 14 The SQL Server 2008 R2 Express will now be installed This process may take several minutes SQL Server 2008 R2 Setup oa Installation Progress Setup Support Rules Feature Selection SS Installation Rules SqIRSConfigAction_install_validation_Cpu32 Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Reporting Services Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Next gt Cancel Help Administrator Manual Across Language Server 19 3 Installation 15 Select whether you wish to adjust the rights for auto patching and if so for which user s Further information on crossVPN Server is available in the chapter starting on page 108 Click Next gt If you selected the rights customization for Windows users or Windows groups or if you selected not to customize the rights continue with step 17 Otherwise continue
105. es not constitute a critical or impeding factor as broadband connections are virtually omnipresent However the situation is different with the latency The latency value in milliseconds indicates how much time passes during the transmission of data between multiple network hosts A higher latency implies a lower data transfer rate This situation is the same in Across a high latency impairs the speed with which Across can be used via crossWAN online especially since Across uses the SQL Server very intensively for certain actions Several hundred requests per second Therefore if there is a long distance between the Across Client and the Across Server the performance of crossWAN online is usually not satisfactory Furthermore the satisfactory performance of crossWAN online depends on the type of action to be performed in Across If an Across user merely wants to query the current project status during low traffic periods long latencies normally will not be a problem In contrast if the Across user wants to check in documents or assign tasks every additional millisecond of latency will impair the soeed of the operations performed over crossWAN online Overview of common latencies depending on the distance between the client and the server e LAN connections usually have latencies of less than 10 ms e Short distance WAN connections usually have latencies from 10 to 50 ms e Long distance several hundred miles WAN connections may hav
106. esponding chapter on page 141 6 1 3 Format Click Format to customize the fonts used by crossAdmin in the SQL console and the output window 6 1 4 Startup Click Startup to specify which Across Server should be started when Windows starts up If you disable the automatic start of the Servers you need to manually start the Servers in the corresponding server modules Otherwise the particular service will not be available and Across will not work or will not operate properly Moreover you can select whether the accessibility of the Server for crossGrid and crossWAN users is to be checked after the system starts up 6 1 5 Automatic Configuration Click Autoconfiguration to activate an option for the regular transmission of the Server configuration via a crossDNS Server of Across Systems GmbH to any crossWAN online and crossWAN load users Administrator Manual Across Language Server 96 6 Tools o Options General E mail Format Startup 4uto Configuration Settings Publish server configuration cyclically to offline users v a cross DNS L Update server configuration automatically Proxy settings Automatically detect settings Use automatic configuration script Address Use a proxy server Address Reset to default Servers that are connected to the Internet via DSL connection with dynamic IP address are assigned a new IP address by the telecommunications service provider at regular intervals e g once eve
107. evertheless Compared to the full version of the Across Language Server the Across Project Management Edition has the following limitations Administrator Manual Across Language Server 9 Across for small businesses Across for LSPs Across for LSPs 2 Introduction e No crossFlow workflow modeling e no resource planning environment Linguistic Supply Chain Management LSCM e No business intelligence module crossAnalytics e No interface to machine translation e One user license 2 1 2 Across Small Business Edition With the Across Small Business Edition Across enables companies with a smaller translation volume to optimize their processes and to make the entire translation management more efficient Compared to the full version of the Across Language Server the Across Small Business Edition has the following limitations e No crossFlow workflow modeling e no resource planning environment Linguistic Supply Chain Management LSCM e 3 user licenses If necessary the Across Small Business Edition can be expanded with additional functions and clients 2 1 3 Across LSP Edition The Across LSP Edition is specifically tailored to the needs of language service providers The Across LSP Edition offers the advantages of the full edition of the Across Language Server streamlined to the main functions that you as a language server provider need Compared to the full version of the Across Language Server the Across LSP Ed
108. ext to search for fa P Term search r no fiter a search Result 4 10 3 4 Troubleshooting If the link for the creation of a term suggestion is not displayed please first make sure that you have performed steps 1 to 3 of this guide correctly Then flush the cache of your Internet browser Subsequently access crossTerm Web anew and log in anew The log file of crossTerm Web can also give you insight on any problems For example it records any problems in the configuration of crossTerm Web and of the crossTerm Web suggestion module If for example the entry template specified in presets xml is not found this will be written to the log file You can find the crossTerm Web log file crossTermWeb log in the subfolder Log of the installation directory of the Across Language Server By default this may be C Program Files x86 Across 4 10 3 5 Controlling the Access to the crossTerm Web Suggestion Module The access to the crossTerm Web suggestion module can be controlled in two different ways e Rights based access to the suggestion module see the following chapter e Access to the suggestion module for AD groups see below Rights Based Access to the Suggestion Module The access to the suggestion module can be controlled via the Workflows section and the All workflows subsection of the user group rights of crossTerm Members of the respective Administrator Manual Across Language Server 82 cj 4 crossAdmin Ad
109. fication Installation name Across Systems GmbH Figure 19 crossAdmin settings 6 1 1 General Use General to change the name of the installation The name will appear for example in the Across login dialog After changing the name of installation the softkeys should be updated and re imported in the login dialog on the user side so that the new name is taken over 6 1 2 E Mail Configuration To help you distribute licenses crossAdmin allows you to send softkeys via e mail In order to use this function you need to fill in the required information under E mail Configuration Under Settings enter the e mail address to be used for sending softkeys and enter the associated SMTP server At this point you can also edit the text of the automatically generated softkey e mails Administrator Manual Across Language Server 95 6 Tools g Edit Softkey E mail Text EJ Hello SUSER_FIRST_NAMES SUSER_LAST_NAMES The attached file is a Softkey Your login name SUSER_LOGIN_NAMES Variables po cor SUSER_FIRST_NAMES SUSER_LAST_NAMES SUSER_LOGIN_NAMES SLICENSE_NAMES Use the drop down list under Variables and the Insert button to insert variables in the e mail text When an e mail message is sent the variables will automatically be replaced by the respective values e g login name of the Across user for whom the softkey was generated Information on the transmission of e mail in Across is available in the corr
110. ggestion is accessed Possible configuration icon Display of an icon id text Display of a link icon text Display of an icon and a link If the attribute suggestionButtonView is missing in the configuration file the de icon will be displayed by default You can adapt the link text as well as the associated tooltip to your individual needs see page 84 maxSuggestedTerms Defines the number of term suggestions that a user may concurrently add on the suggestion page These are term suggestions that belong to the same term or entry and thus have the same meaning Apart from the standard terms these are often synonyms variants or abbreviations All term suggestions must be entered in the same language designated for the term suggestions If the attribute maxSuggestedTerms is missing in the configuration file the number of term suggestions that can be made will be unlimited Possible configuration 0 An unlimited number of terms can be suggested for an entry 1 Only one term per entry can be suggested Numeric value gt 1 The maximum number of term suggestions per entry that can be made corresponds to the entered numeric value anonymousLoginRedirection Activates or deactivates the login function for the creation of term suggestions If the login function is activated the icon or link for the Administrator Manual Across Language Server 76 4 crossAdmin Administration Software c
111. gt Licenses For application scenarios that involve the access by multiple users to crossTerm Web at the same time the crossTerm Web Server can be installed on a dedicated server Example installation instructions are available on page 44For further information please contact your Across account manager or the Across Sales department e g by e mail to sales across net 4 10 1 crossTerm Web Login with Windows Authentication Apart from the normal login with the Across user name the login to crossTerm Web can also take place via the Windows user account in the Windows Active Directory Thus manual login is no longer necessary as the user is authenticated via the Windows user administration Further information on logging in via Windows authentication is available on page 44 4 10 2 Configuring crossTerm Web If the crossTerm Web Server does not operate properly you can click gt gt Tools gt gt Configure crossTerm Web to re register the crossTerm Web Server with the Web Server IIS Administrator Manual Across Language Server 73 4 crossAdmin Administration Software To use crossTerm Web the Across Client must have been started at least once The easiest way to do this is to use the Client that is installed on the Across Server 4 10 2 1 Configuring Timeout von crossTerm Web A crossTerm Web user will be logged out automatically if no user interaction takes place within a certain period By default the timeout for cr
112. h the Across Server crossWAN classic crossWAN classic works in analogy to the crossWAN load mode However the crossWAN classic mode the data are only indirectly exchanged between the Across Server and the crossWAN client An Internet connection is only temporarily required if at all Data can be provided to the crossWAN classic user either by saving it to a CD providing the data as a download on an FTP server or they can be sent to the user via e mail Transmitting the data back to the Server takes place in the same way 2 5 Single and Multi Server Installation Across distinguishes between two kinds of client server installations e Single server installations e Multi server installations With a single server installation all Across components including Across Server crossTank Server and crossTerm Server and also crossWeb and crossVPN all run on the same computer Multi server installations allow for practically unlimited scalability by distributing these Servers to several computers In a multi server installation an Additional Server Configuration Package file ACP file is used which contains the information needed by the crossTank Server and crossTerm Server to connect to the Across Server 2 6 Customer Product Key and Product Activation To install the Across Language Server you need a Customer Product Key Your Customer Product Key contains all licensed components of an installation and replaces the master license key and t
113. hand side of the crossAdmin screen 4 2 Across Server 4 2 1 General The Across module bar comprises the Database Administration Server Administration Softkeys Licenses and Locked Objects modules 4 2 2 Database Under Database Administration inthe Across module bar you can find information about the database currently used by Across You can delete the database of the Across Server generate a new database change the database or execute SQL commands in an integrated console g crossAdmin v6 0 60690_en File View Services Tools Help EM Across Across database Database Type Microsoft SQL Server Currently registered Across environment DBMS type Microsoft SQL Server Database location WIN CG9IAAPELLRD Database name across Database Administration Server Administration SQL Console Licenses Obiect locks cross Term cross Tank crossVPN crossConnect crossWeb Ready Outbox 0 Figure 3 Database module of the Across Server The execution of database commands should only be carried out in close collaboration with the technical support of Across Systems GmbH as incorrect application can result in loss of data or even deletion of the entire database Manipulating the Across database can make the correct update or migration of the Across Language Server impossible Please do not modify the Across database and do not use programs or tools that could make such modifications Administ
114. he course of a hardware replacement the Customer Product Key must first be activated on the original server before it can be used for installation and activated on the new server Further information is available on page 130 If your server is not connected to the Internet ask your account manager at Across Systems GmbH to send you a Customer Product Key 2 7 Across Support and Across Professional Services 2 7 1 Across Support If you have technical questions please contact the Across support team Please send your request to the Across support via the Across ticket system https helpdesk across net only Across support is available to users of the Across Language Server who have a valid support agreement and freelance translators who have registered at the Across website Before using the ticket system for the first time you are required to register After the registration you will receive your login details by e mail You are already a customer of Across but do not yet have a support contract In this case please contact the Across Sales department e g by e mail to sales across net 2 7 2 Across Professional Services Across Professional Services is a business division of Across Systems GmbH that provides professional services in connection with the Across Language Server and interacting technologies The Professional Services team offers services in areas like consulting training implementation customizing and system integr
115. he individual add on license keys Ask your contact at Across Systems GmbH for your personal Customer Product Key Please note that each server installation requires a separate Customer Product Key no matter whether it is a test system or a live system The same Customer Product Key cannot be used for two different systems Please also note that during the installation the product will be activated with the help of your Customer Product Key If the URL https licenses across net cannot be reached from your server please follow instructions for the offline product activation from page 126 2 6 1 Activation of Additionally Purchased Products If you add further products to your Across Language Server these products must first be activated before they can be used You can easily perform the online product activation via crossAdmin the Across administration software After purchasing the new products open crossAdmin and click the Update button under Licenses inthe Across module bar Subsequently your license for the activation of the new products will be updated online If the URL hitps licenses across net cannot be reached from your server please follow instructions for the offline activation of additionally purchased products on page 130 Administrator Manual Across Language Server 13 cj 2 Introduction 2 6 2 Transfer of the Customer Product Key If you want to transfer your Customer Product Key to another server e g in t
116. his documentation was created using OfficeHelp www officehelp de 1 2 Icons This manual makes use of icons and conventions to facilitate orientation Icon Description Important This icon indicates information that is essential for a correct use of Across Tip O This icon indicates tips and helpful advice that will make working with Across easier Additional information This icon points to additional information and explanations intended to improve your understanding of the described feature Cross reference This icon points to more detailed information in other chapters or documents Optional components Features marked with this icon are only available if you have a corresponding license New features and changes in Across v6 0 This icon marks new features and changes in Across version 6 0 Moreover it points to extensions in the documentation e g added chapters Administrator Manual Across Language Server 6 1 About This Documentation 13 Conventions For improved legibility and clarity the following spelling conventions are followed in this manual e Key labels names of menus and commands are presented in bold and spaced typeset e Technical terms are printed in italics 1 4 Miscellaneous 1 4 1 Additional Information The Across product line is constantly being developed and improved In turn the documentation is also being expanded and updated For the latest version of the docum
117. installation k 5 Across detected a clean system without existing Across installation You can choose between a default installation or the user defined installation for advanced users Across Personal Edition with Standby Remote Client O Across Client e Across Language Server Across Client O User defined Installation onty for advanced Users Install Across to C Program Files x86 Across lt Back Administrator Manual Across Language Server 17 3 Installation 9 Along with the Across Server additional Across components will be installed Confirm by clicking OK Across Installer The following products will also be installed crossWeb cross Analytics crossMining Core API cross Term AFI Across Display Text Server Across Identity Provider crossAP Interactive Do you want to continue Cancel 10 Enter your company information and your Customer Product Key Then click Next gt to activate the product Across Installation Wizard v6 0 Enter customer information k 5 Main Server Installation You have to enter your product key If your licenses have not been already activated for this machine setup will try to perform an online activation when pressing next Customer Product Key L9FHJ Company Across Systems GmbH Additional Dedicated Server Installation lt Back 11 For the product activation a connection to the central Across license server at https licenses
118. internet select the server s internet connection type e Permanent Internet connection with static IP address leased line Assigns a static IP address to the Across Server Environment Select this option to make the server available on the internet over a dedicated line C Temporary Internet connection with dynamic IP address e g ISDN or DSL Assigns a dynamic IP address to the Across Server Environment Select this option to make the server temporarily available on the internet over a dial up connection C No Internet connection The Across Server Environment will not be available on the internet only within the LAN You can adjust these settings later If you are not sure which option to select please contact your system administrator or choose No Internet connection Cancel Help State whether your Server has an Internet connection and if so which type e Your Server is connected to the Internet via a dedicated line and has a static IP address e g within a local network LAN e Your Server has a temporary connection to the Internet with a dynamic IP address such as a DSL Internet connection e Your Server should not to be accessible via the Internet In this case click Next gt in the following dialog and continue with step 31 You can easily change the selected setting later Further information is available in the chapter Integration of Across Server into Network on page 142 25 Then click Next g
119. ith a common dataset This approach offers a wide variety of advantages including the fact that all users work with up to date and consistent data Each user has access to the results of the other users thus eliminating redundant data storage 2 2 2 Component Interaction The four main components in Across are the following e The Across Server responsible for the administration of users and system data task management translations etc and workflows e The crossTank Server responsible for storing and providing translation memory entries e The crossTerm Server responsible for terminology administration e The Across Clients that access the Across Server for the processing translation correction etc administration and management of projects across Clients oros Tank 7 _ Server E y Terminology system Es across Server ss pp Translation Memory E Project document and user Management Figure 1 Main Across components 2 2 3 Across Server The Across Server provides Across system functions and among other things manages projects documents and users Depending on the installed product edition the Across Server provides the crossAPI SI programming interface which enables the seamless integration of Across with third party systems Administrator Manual Across Language Server 11 The Across translation memory The Across terminology system Standard databases the basis L
120. ition has the following limitations e Collaboration tool crossGrid limited to 2 Master Servers and 2 Trusted Servers e 10 user licenses If necessary the Across LSP Edition can be expanded with additional functions and clients 2 1 4 Across Subcontractor Edition The Across Subcontractor Edition is specifically designed to meet the needs of language service providers that only process individual customer projects with Across but still want to benefit from the advantages of the full edition of the Across Language Server Compared to the full version of the Across Language Server the Across Subcontractor Edition has the following limitations e Collaboration tool crossGrid limited to 1 Master Server e Projects can only be set up on the Master Server no independent setup of projects e No crossFlow workflow modeling e no resource planning environment Linguistic Supply Chain Management LSCM e 5 user licenses Administrator Manual Across Language Server 10 Always work with the up to date database Main components Providing system functions 2 Introduction No further functions or clients can be added to the Across Subcontractor Edition If required the Subcontractor Edition can be upgraded to the Across LSP Edition see above 2 2 Across Standard Components 2 2 1 Client Server Architecture The Across Language Server is a client server application This means that several users have access to the same Server and work w
121. ject manager who then imports the file to Across To use the crossWAN classic mode it must be activated with the option Enable crossWAN load classic users in the crossWAN Grid section of the Server Administration settings of the Across Server In the crossWAN classic mode project management functions project management and document preparation tasks cannot be exercised and term extraction cannot be performed All other types of tasks e g term and document translation as well as correction and review tasks can be performed crossWAN load and crossWAN classic are functionally combined in Across and can be used alternately according to the user s particular requirements depending on the existing infrastructure and Internet connection tasks can either be downloaded from the Across Server crossWAN load or imported in the form of CWU files crossWAN classic In order to work with the crossWAN load and crossWAN classic modes you need to create an offline license Additional information on this topic is available in the Softkeys section starting on page 98 Administrator Manual Across Language Server 93 Linking Across Servers 5 Setting up Across Modes 5 3 4 crossGrid By means of the temporary connection and interaction of Across installations crossGrid enables the flexible distribution of projects and tasks beyond the borders of the own organization and the own Across installation For this purpose the projects and ta
122. kflow e g Suggest workflow The file defines the workflow for the further processing of the term suggestions The workflow definition file must also be created and duly customized for the use of the crossTerm Web suggestion module see page 77 4 10 3 2 Configuration The crossTerm Web suggestion module can be configured by customizing the crossTerm Web configuration file presets xml see below and the corresponding workflow definition file with the file extension workflow see page 77 Administrator Manual Across Language Server 74 4 crossAdmin Administration Software Creating Customizing the crossTerm Web Configuration File The basic configuration of the crossTerm Web suggestion module can be performed by manually customizing the crossTerm Web configuration file presets xml or more easily via the PresetTool the crossTerm Web configuration tool Preset options General Filter Localization Default layouts Customization Theming Panes nita W Enable Workflow Instance Default across Server Entry template Term template Terms alowed to suggest Suggestion language Feedback layout W Show add suggestion button in anonymous mode Show add suggestion button as W Icon Text The following section explains the configuration of the suggestion module by manually customizing the crossTerm Web configuration file presets xml If you want to customize the suggestion module with the PresetTool please consult your conta
123. ld server and go to the Licenses module File View Services Tools Help Across Licenses Details i Across Language Server XLIFF Export E crossConnect e crossTerm Lookup Database Administration amp crossTerm API read only Linguistic Supply Chain Management gt E crossTerm Bookbinder amp Display Text Support Server Administration Customer Product Key 8XBQP 9 2 Click Deactivate and confirm that you would like to stop the Across Server o o eS rossAdmin v6 0 61394 en File View Services Tools Help Across Licenses Details fee Across Language Server ia amp XLIFF Export ea crossConnect Database a cross Term Lookup Administration amp crossTerm API read only amp amp Linguistic Supply Chain Management a crossTerm Bookbinder E Display Text Support Server Administration Softkeys MA eae eee ane ee ae 0 i icenses 3 The online deactivation will be run Administrator Manual Across Language Server 131 15 Appendix Installation of MS SQL Server g crossAdmin v6 0 61394_en File View Services Tools Help Across Licenses a Details PEA a Across Language Server E XLIFF Export aa Fv crossConnect Database S crossTerm Lookup Administration a crossTerm API read only amp Linguistic Supply Chain Management lt crossTerm Bookbinder a amp Display Text Support Server Administration
124. lients with crossWAN load function can upload their tasks to the Across Server s or carry out a backup of the database in order to save the current tasks The crossGoodies feature the PEBackupRestoreTool for performing the backup You will find the tool in the crossGoodies Backup Restore_PE directory of the Across folder e g C Programs Across Further information on backups is available in the chapter Running a Backup on page 107 Miscellaneous Where do I get the latest documentation from The latest versions of the documentation are available at www across net en documentation How do I enable crossTerm Web You can enable crossTerm Web later when the requirements have been fulfilled i e your license enables the use of crossTerm Web and you have installed the Microsoft Web Server Administrator Manual Across Language Server 123 15 Appendix FAQ IIS In order to enable crossTerm Web please open crossAdmin and select the menu command gt gt Tools gt gt Configure crossTerm Web To find out whether cross Term Web has been enabled enter the address http lt lt server_name gt gt crossTermWeb in a browser e g in the Internet Explorer Instead of lt lt server name gt gt enter the name or the IP address of your Across Server Further information on activating cross Term Web is available in the chapter Configuring crossTerm Web on page 73 How does the anonymous access to crossTerm Web work Anonymous a
125. ll or router settings that have not yet been configured You can configure these settings either now or later We recommend you to close the error messages by clicking Ignore for now and modify the firewall or router configurations accordingly after you have finished installing Across Further information on configuring firewall or router is available in the chapter Integration of Across Server into Network on page 142 31 Now select the languages you are going to work with in Across To do this select the desired language s and click Add gt gt You can add further languages at any time later on Administrator Manual Across Language Server 26 3 Installation Lo Across Server Environment Setup Wizard Please specify the initial set of languages to be used with Across You can modify this set of languages later Available languages Selected languages Scottish Gaelic Dutch Serbian Cyrillic English Serbian Latin French Sesotho sa Leboa German Setswana Italian Sindhi alo Spanish Sinhala lt lt Remove Slovak Slovenian Somali sutu Swedish lt Back Cancel Help 32 Now the user Default Supervisor will be created This supervisor is an initial user for the further setup of Across Accept the default settings Then click Next gt Across Server Environment Setup Wizard Please specify the initial default user here This user can be modified later on After pressing Next the syst
126. local firewall If this option is deactivated please activate it before installing Across If you are not sure how to proceed please contact your system or network administrator 3 1 1 Single Server Installation The following instructions explain the installation of the Across Server in which either an MS SQL Server 2008 R2 Express suitable for simple tests is also automatically installed or the Across Server is installed and connected to an existing MS SQL Server 2008 R2 or MS SQL Server 2012 recommended The following description shows an example of the installation of an Across Server and the simultaneous installation of an MS SQL Server 2008 R2 Express The installation is almost identical in both cases which means you can use the following instructions as a guide Before you begin installing the Across Server your firewall needs to be configured appropriately Further information on this topic is available in the chapter Integration of Across Server into Network on page 142 Administrator Manual Across Language Server 16 3 Installation Server installation Proceed as follows to carry out a single server installation of the Across Server on one PC 1 Log into your PC as a user with administrator rights 2 If necessary unzip the archive file with the Across installation files e g if you downloaded the Across installation files and save the extracted files to your hard disk 3 Execute the file setup exe to launch the Ins
127. ls gt gt Create generic softkey 2 Enable the option Send file via e mail Then enter the e mail address to which the softkey should be sent and click OK The softkey will then be sent ro Generate Generic Softkey File Es _ Save file to disk File path name Send file per e mail E mail address sample user across net Administrator Manual Across Language Server 105 7 Resetting the Database 7 Resetting the Database Follow the instructions below to reset the database of an Across Server 1 Switch to the appropriate database administration module Click Delete Type in the Customer Product Key of your installation and click Finish Provide your authentication with the database server as a system administrator if required Click Setup Fill out the text boxes in the dialog box that opens and click Next gt to finish Then click Create Finally click Finish to complete the process S 09 a Se E od Please note that when you remove databases all data that have been stored in Across are lost If you need the data we urgently recommend that you back it up prior to removing databases Across Systems GmbH accepts no liability for loss of data You can find information on data backup in Across in the chapter Running a Backup on page 107 8 Defragmenting Database Files In time the Across database files may be fragmented on the hard disk of the server This has a negative effect on the performance
128. ly you do not need to generate new softkeys every time the Server settings change Administrator Manual Across Language Server 97 Preparing client access 6 Tools 6 2 Softkeys 6 2 1 Creating Softkeys A softkey must be created for every Client user and made available to the respective user Softkeys provide an easy connection of Clients to the Server and in WAN environments serve to authenticate the users at the Server The maximum number of activated softkeys corresponds to the number of Client licenses you have purchased Through the selection of a softkey when logging in the client workstation knows how to exchange data with Across Servers You can create two different types of licenses online and offline licenses For crossLAN and crossWAN online workstations you need to create online licenses For crossWAN load and crossWAN classic workstations offline licenses are created Before a user can be assigned to a softkey the user has to be created in the user administration in gt gt Administration gt gt User Please note that the crossVPN Server must be operating before you generate softkeys for the Across WAN modes Otherwise the softkeys must be created anew by means of the Softkeys Wizard and sent to users Follow the instructions below to create a softkey 1 In the module bar click New under gt gt Across gt gt Softkeys o crossAdmin v6 0 60690_en CES File View Services Tools Help Across u
129. m Web suggestion module Possible values 1 enabled 0 disabled termLanguage LCID of the language in which terms can be suggested For each preset terms can only be suggested in one language Thus it is not possible to define several languages LCIDs within the same preset instanceName Name of the crossTerm instance to which the term suggestions are to be added This should be the instance that is to contain the suggestions as real terms later on For each preset terms can only be suggested in one instance Thus it is not possible to define several instances within the same preset entry TemplateName and termTemplateName Name of the entry term template used for the creation of term suggestions The data categories defined in the templates are available to the crossTerm Web user for the creation of term templates layoutName Name of the crossTerm layout that is used to display the suggested term to the crossTerm Web user after its transmission to the Across Server If the attribute layoutName is missing in the configuration file the default layout of crossTerm will automatically be used workflowName Name of the workflow that is used for the further processing of the term suggestions The name is derived from the name of the workflow definition file For example if the workflow definition file has the name Suggest workflow enter Suggest as the attribute value suggestionButtonView Defines how the page to enter a term su
130. ministration Software user groups including the crossTerm Web user groups crossTerm Web read write access and crossTerm Web read access can be granted the right to suggest terms By default the user groups crossTerm Web read write access and cross Term Web read access have this right Moreover members of the respective user groups can be assigned the right to change the state of term suggestions Users who have this right are permitted to process term suggestions By default members of the user group crossTerm Web read write access have this right 3 Group properties General Rights crossTerm Web user rights AD groups Membership Right categories E cross Term Access to the Suggestion Module for AD Groups In addition to normal Across users members of groups from Windows Active Directory can also be granted access to the crossTerm Web suggestion module In this way even persons who are not configured as Across users can suggest terms In the properties of the user groups crossTerm Web read write access and crossTerm Web read access the desired Windows Active Directory groups can be determined The members of the selected AD groups automatically have the rights for the access to the suggestion module of the respective cross Term Web user group see above Proceed as follows to grant AD groups access to the suggestion module Enter the Groups module via gt gt Administration gt gt Groups in the module bar
131. ministrator Manual Across Language Server 70 4 crossAdmin Administration Software Information on configuring firewalls is available in the chapter Integration of Across Server into Network on page 142 Please note that when installing an Across patch on the Across Server this patch must also be installed on the dedicated crossVPN Proxy Server The configuration of crossVPN Proxy on a dedicated server takes place in the administration software crossAdmin You can open crossAdmin via gt gt Start gt gt All Programs gt gt Across gt gt crossAdmin g crossAdmin v6 0 60690_en CES File View Services Tools Help crossVPN crossVPN Settings Summary crossVPN Server configuration in E External server address IP or Name 192 168 17 143 22 Server Administration Across Server configuration Server IP Address WIN CGIAAPELLRD 2309 Figure 16 crossVPN Proxy module in crossAdmin To modify the crossVPN Proxy settings you must first stop the Server with Stop see below Once you have changed the configuration the Server must be restarted by clicking the Start button Information on configuring firewalls is available in the chapter Integration of Across Server into Network on page 142 Information on installing crossVPN Proxy is available in the corresponding chapter starting on page 44 General information on crossVPN is available in the chapter crossVPN Server on page 59 If you also have questions o
132. ms with the use of Windows authentication and offers possible solutions Due to the Windows authentication Across starts automatically without displaying the login dialog However would now like to log in to Across with a different user What do I need to do for the login dialog to be displayed again Administrator Manual Across Language Server 112 12 Single Sign on via Windows Authentication Double click the softkey file of the user with which you would like to log in to Across In this way the user will be registered locally and the login dialog will be displayed You can log in with the other user To re enable the automatic login to Across without the login dialog simply delete the newly added user from the login dialog with gt Remove After starting Across get an error message that says that the login does not work because a different user is logged on to Windows What do I need to do for the login to Across to work To be able to log in to Across with the Windows authentication the Windows user for which the windows authentication is configured in Across must be logged on to Windows The login to Across fails because a different user is currently logged on to Windows Therefore log on to Windows with the correct Windows user Subsequently the login to Across will work correctly Administrator Manual Across Language Server 113 13 Uninstalling Across 13 Uninstalling Across Removing Across To uninstall Across
133. n crossVPN Proxy please contact our Professional Services team see page 14 Administrator Manual Across Language Server 71 4 crossAdmin Administration Software 4 8 1 Configuring the crossVPN Proxy Stop the crossVPN Proxy Server by clicking Stop and then click Settings in order to configure the crossVPN Proxy Server crossVPN Server settings Enable cross WPN users Y Use default settings Server Address IF or Name Server port 22 by default Use cross VPN Proxy Figure 17 crossVPN Server settings dialog By default the option Enable crossVPN users is activated This option activates the function of the crossVPN Proxy Server Normally this option should therefore always be activated If you select the option Use default settings the settings of the crossVPN Proxy Server will be detected automatically If this option is enabled these settings do not need to be made manually To make these settings manually disable this option and enter the settings in the fields For using crossVPN Proxy the option Use crossVPN Proxy should be enabled in the crossVPN module on the Across Server side crossVPN Server settings po Cross VPN Server Enable cross VPN users i Across Server Server Address IP or Name 192 168 7 1 185 Server port 22 by default 22 Use cross VPN Proxy Figure 18 crossVPN Proxy Server settings on the Across Server Administrator Manual Across Language Server 72
134. n deactivate the spell check by means of the corresponding button in the crossWeb module of crossAdmin Supported Languages The Sentry Spelling Checker Engine supports Danish German English GB English US English and Canadian English Finnish French Italian Dutch Norwegian Bokmal Portuguese Portugal and Brazil Russian Spanish and Swedish 4 7 3 2 Hunspell Spell Check Hunspell is free spell check software that is also used in applications like OpenOffice org The spelling is checked on the basis of dictionaries implemented in the form of dictionary files In crossWeb Hunspell is integrated in the same way here too the check takes place on the basis of dictionaries installed on the server side By default the Hunspell spell check is activated You can deactivate the spell check by means of the corresponding button in the crossWeb module of crossAdmin Languages Supported by Default By default Hunspell dictionaries in crossWeb are able for the following languages English British and American English French Italian German Italian Portuguese European and Brazilian Portuguese and Spanish Spain Traditional Sort Apart from these default languages additional languages i e dictionaries can be added Instructions are provided in the following section Administrator Manual Across Language Server 69 4 crossAdmin Administration Software Adding Hunspell Dictionaries The Hunspell dictionaries
135. nd password of the administrator access for the SQL Server Using the Test account button you can check whether the entered access data is correct 4 5 crossVPN Server The crossVPN Server serves a data exchange between the Across Servers and crossWAN Clients crossWAN online and crossWAN load by means of a secured connection The entire data transfer between the Across Servers and the Across WAN Clients is transmitted in encrypted form over a specified port By default this is port 22 TCP The crossVPN Server makes use of the following algorithms e The key generation and the exchange of keys take place with 3248 bit RSA e The messages are exchanged with hmac shat e The data are encrypted with 128 bit RC5 Administrator Manual Across Language Server 59 4 crossAdmin Administration Software g crossAdmin v6 0 60690_en O E File View Services Tools Help Across cross Term crossVPN Settings crossTank Summary crossVPN Server configuration crossVPN External server address IP or Name 192 168 17 143 22 Across Server configuration Server IP Address WIN CGIAAPELLRD 2309 Server Administration Settings Services status Stopped crossConnect crossWeb Ready Outbox 0 Figure 12 Server module of the crossVPN Server If you would like to modify settings it is necessary to click Stop to stop the server first Once you have changed the configuration the server must be restarted by clicking the Start
136. nector for data exchange of content either to or from Across there are two standard options to choose from data exchange via local directories or data exchange via an FTP server Data exchange via local directories The connector monitors a local input folder As soon as a project is placed in this folder and conforms to the rules i e the data are located in a subfolder and an instruction xml file exists the import is started in Across and a project is automatically set up After the project has been processed according to the instructions in the instruction xml file the completed data are checked out of Across and placed in an output folder Data exchange via FTP server The procedure is the same as for data exchange via local folders However instead of local folders an FTP download folder is monitored After the project has been processed in Across the finished data are then copied into an FTP upload folder For further information on connectors please contact our Professional Services team e g by e mail to professional services across net 4 6 1 Configuring Connectors To modify the settings of a connector the connector must first be stopped by clicking Stop This activates the Settings button by means of which you can modify the settings 4 6 1 1 Main Configuration The most important settings which are absolutely essential for the proper use of the connector are defined here The path of the configuration file m
137. need to install a large number of Across Clients the workload can be reduced substantially by means of an installation via auto deployment Please note that after installing Across Clients via auto deployment the latest Across patch must usually also be installed For further information on auto deployment please contact our Professional Services team e g by e mail to professional services across net 11 Auto patching Across supports the automatic client side installation of new patches Every time an Across user logs in the system automatically checks whether the Across Server and client have the same patch level If the patch level is identical on both sides the Client can log on to the Server If the patch level is different the Client will download the patch made available by the Server After the patch is downloaded it is installed automatically Subsequently the Across user can log in as usual If the Across user does not have the needed rights for installing the patch the system administrator can selectively expand these rights during the installation Technically this means that the user or user group is granted write access to the Across program directories thus the Across user can overwrite the program files in the Across directories with new patches To customize the rights within domains the administrator must have the respective rights in the domain It is not sufficient to be the local administrator on the respec
138. nguage Server crossAuthor softkeys 54 crossConnect 61 crossGoodies 15 crossGrid 91 94 crossLAN 91 cross Tank Performance Counter 134 crossTank database 58 crossTank Server 12 58 updating index statistics 59 crossTerm database 56 crossTerm Server 12 56 updating index statistics 57 crossTerm Web 73 configure 73 configuring timeout 74 encryption 140 login single sign on 73 SSO 73 Windows authentication 73 suggestion module 74 Windows authentication 73 crossTerm Web suggestion module 74 access control 82 access rights 82 AD groups 83 configuration 74 customizing 85 localization 84 requirements 74 setup 81 troubleshooting 82 crossVPN Proxy 70 configure 72 installation 44 crossVPN Server 59 configure 60 crossWAN classic 93 crossWAN load 92 crossWAN online 91 crossWeb 63 configuring 63 configuring browser 65 crossSearch 63 e mail transmission 142 encryption 140 Hunspell spell check 69 login single sign on 63 148 16 Index SSO 63 Windows authentication 63 Sentry spell checker 69 Sentry Spelling Checker Engine 69 spell check 69 timeout 64 troubleshooting 67 Windows authentication 63 crossWeb spell check 69 Hunspell 69 adding dictionaries 70 Sentry Spelling Checker Engine 69 Customer Product Key 13 customizing rights 108 database defragmentation 106 databases 12 MS SQL Server 12 new setup 106 defragmentation 106 e mail transmission 141
139. nguage Server to a new server Further information on this is available on page 130 Click Change key to enter a new Customer Product Key Upon successful activation it will replace the previous Customer Product Key 4 2 6 Locked Objects The Locked Objects module is mainly intended for support purposes It shows Across objects that are locked for certain user actions For these objects a lock is held by a user crossAdmin v6 0 60690_en CES File View Services Tools Help Across Current locks Locks log Type Object type Object ID Owner user Affected users Exclusive use User 3 Sonja Wagner id 3 Al Database Administration Exclusive use License 3 Sonja Wagner id 3 Al Server Administration Softkeys O Licenses Obiect locks cross Term cross Tank crossVPN lt gt crossConnect crossWeb Ready Figure 7 Locked Objects module The Current locks tab shows the locks that are active at the moment In the Locks log tab you can view the history of locks Administrator Manual Across Language Server 55 4 crossAdmin Administration Software 4 3 crossTerm Server 4 3 1 Database Under Database Administration inthe crossTerm module bar you can find information about the crossTerm database that is currently in use You can delete edit or re create the cross Term database feu crossAdmin v6 0 60690_en O ER File View Services Tools Help Across crossTerm crossTerm Database c Database
140. ny support in connection with the faulty setup of the suggestion module Administrator Manual Across Language Server 78 eS j 4 crossAdmin Administration Software Automatic Notification by E Mail in the Event of State Changes The automatic transmission of e mails can be configured by means of the sendEmail element E mails are sent when the state change of the term suggestion that is defined in the parent element transition is performed Within the actions element the sendEmail element can be inserted e g as follows in a parent element transition lt transition name Accept from Suggested to Accepted gt lt actions gt lt publish gt lt sendEmail fromAddress noreply across net toAddress translator across net messageSubject Suggestion accepted gt lt CDATA Dear crossTerm Web user A terminology suggestion was accepted For details please look it up in WorkltemLink crossTerm Web WorkltemLink Thank you This is an automated message You receive it because crossTerm Web was configured this way by your Across IT administrator If you have any questions regarding the reason or nature of this notification please talk to your administrator I gt lt sendEmail gt lt actions gt lt transition gt By default the sendEmail element contains the following attributes e The fromAddress and toAddress attributes define the e mail address from and to which the e mail is sent in the case of a s
141. ogress Complete 5 Click Remove Ready to Remove Verify the SQL Server 2008 R2 features to be removed Select Instance Ready to remove SQL Server 2008 R2 Select Features Summary Removal Rules Edition Express with Advanced Services A Action Uninstall General Configuration Removal Progress Features Complete Database Engine Services Configuration file path C Program Files x86 Microsoft SOL Server 1001Setup Bootstrap Log 20140724_123704 ConfigurationFil 6 The MS SQL Server will now be removed from your system Upon completion of the uninstall process click OK 7 Refresh the display of the installed programs by pressing F5 Finally uninstall other components of MS SQL Server 8 Finally delete the MS SQL Server installation folder including the Across databases Uninstalling the Across components via the control panel Instead of uninstalling the Across components via setup exe you can also remove them via the Control Panel via gt gt Start gt gt Control Panel gt gt Programs and Features Administrator Manual Across Language Server 117 13 Uninstalling Across or gt gt Control Panel gt gt Add or Remove Programs First uninstall any installed Across client software by selecting the item Across Client Installation clicking Remove or Uninstall and confirming the subsequent message with Yes Then remove the Across Server Installation and any other A
142. on Tasks We recommend performing an index rebuild and truncating the transaction logs of the SQL Server at regular intervals For this purpose you can establish a maintenance plan in the SQL Management Studio which will perform both actions Please note that we do not recommend updating the SQL statistics after an index rebuild as the index rebuild updates the statistics under consideration of all data In contrast the statistics update only takes samples 15 8 Installing Web Server IIS The following instructions describe how to install the Web Server IIS under Windows Server 2012 You need the Web Server IIS if you want to use Across with Across components crossTerm Web crossWeb crossConnect for content systems or crossAPI SI For additional information please refer to the respective Microsoft documentation 1 To install the Web Server IIS first open the Server Manager via gt gt Start gt gt Administration gt gt Server Manager and click gt gt Manage gt gt Add Roles and Features in the top bar of the window Administrator Manual Across Language Server 134 15 Appendix Installing Web Server IIS a Server Manager E ZA Se E Dashboard PROPERTIES Server Manager Local Server For WIN CG9 trusted Manage Tools View Add Roles and Features Remove Roles and Features Help LOIS Add Servers T Local Server Create Server Group Computer name WIN
143. option Save file to disk and then click Browse g Generate Generic Softkey File EJ Y Save file to disk File path name Browse _ Send file per e mail E mail address 3 Select a location and enter a name for the softkey Then click Save o Save As EX T de Local Disk C Softkey files vy Search Softkey files p Organize v New folder P h E e modified EZ Desktop Name Date modified A Libraries EP Christian Ziegler cap 6 25 2014 11 36 4 JB Sales User 8 Default Supervisor cap 6 25 2014 11 36 E Computer EP Denis Girardin cap 6 25 2014 11 36 E Network 3 Matt Jefferson cap 6 25 2014 11 36 4 GF Control Panel 3 Project Manager cap 6 25 2014 11 36 4 8 Recycle Bin E Sonja Wagner cap 4 11 2014 1 37 P Y lt gt File name crossAPl lA cap y Save as type Softkey files cap v a Hide Folders Cancel 4 Click OK Administrator Manual Across Language Server 104 6 Tools g Generate Generic Softkey File EA Save file to disk File path name C Softkey files crossAPI IA cap Browse _ Send file per e mail E mail address 5 The generic softkey has now been created 6 5 1 2 Sending the generic softkey by e mail In order to send generic softkeys via e mail the e mail addresses of the Across Server and of the SMTP server need to be entered under gt gt Tools gt gt Options gt gt E mail 1 In crossAdmin select the menu item gt gt Too
144. or MSSQLSERVER The protocols are displayed on the right hand side along with their status Administrator Manual Across Language Server 133 15 Appendix crossTank Performance Counter pl Sql Server Configuration Manager sl File Action View Help 9 A4 8 a gt a SOL Server Configuration Manager Local Protocol Name ah E SOL Server Services ER SOL Server Network Configuration 32bit a SOL Native Client 11 0 Configuration 32bit a E SOL Server Network Configuration Y Shared Memory Enabled y Named Pipes Disabled EE TCP fl P Enabled Protocols for MSSOLSERVER El SOL Native Client 11 0 Configuration 3 Select one of the protocols that you want to enable and click Enable in the context menu Proceed in the same way to enable all needed protocols 4 Restart the MS SQL Server after changing the settings 15 6 crossTank Performance Counter As of Across v6 Performance Counters are now available for crossTank With the help of the Across support desk these performance indicators can be used with standard tools such as the Windows Performance Monitor For example Performance Counters can provide insight about the reasons for potential performance bottlenecks and help to monitor the system performance Further information on Performance Counters is available e g on the Microsoft website at http msdn microsoft com en us library windows desktop aa371643 28v vs 85 29 aspx 15 7 Regular MS SQL Server Optimizati
145. or a Globalized Wortd Home Get Licenses English Ss Your Licenses Generate a License Request File from Choose the licenses you want to actin Pick the License Request File Click Get License Update to downloa Import the License Update File into ya a c gt COTO Organize v New folder dz v e na YN gt X oe E Name Size Item type Date modified Product Name Libraries 4 A L S E lt M Desktop B Ed cross Language Server Core 5 S pq 4 gt Libraries Computer Y crossConnect gt Documents i Network W Across Data Cube Enterprise gt a Music Y crossTerm API gt lle Pictures gt BB Videos Choose your License Request File Choose File 32767 16671 WibuCmRaC Get License Update sn n na Filename 32767 1667155841 WibuCmRaU m Save as type WIBU Control File x Hide Folders 13 Copy the license update file to the server on which you have started installing Across and drag it to the CodeMeter Control Center You can also import the file by clicking Activate License Administrator Manual Across Language Server 129 15 Appendix Transmitting a Customer Product Key CodeMeter Control Center License Events Borrow E Across Language Server Name Across Language Server Serial Version CmActLicense 1 18 Status Empty license container Activate License Remov
146. oss ManualStartPatch dword 00000002 Please note that if you disable auto patching you must ensure that the Across Client and Server are always at the same patch level Therefore we recommend always patching Clients and Servers at the same time General information on auto patching is available in the corresponding chapter on page 108 Please note that the technical support of Across Systems GmbH does not provide WTS Citrix support If necessary please consult an expert Hardware Equipment As a general rule the utilized hardware must be adequate However due to the large number of possible parameters a classification is only possible to a limited extent Be sure to fulfill the Across system requirements at www across netdocumentation SystemRequirements en paf Depending on the workload the Across Client process consumes about 100 MB RAM or more per Client user Under normal operating conditions a Terminal Server equipped with 4 GB RAM should be able to serve about 10 15 Clients users If more Client processes are active more RAM must be allocated Use a modern multi core CPU You should check the details on the required hardware with our support team see page 14 Administrator Manual Across Language Server 39 3 Installation 3 2 2 Installation Proceed as follows to install an Across Online Client 1 2 6 7 Log in to your computer as a user with administration rights If necessary unzip the archiv
147. ossTerm Web is 600 000 milliseconds i e 10 minutes You can extend the timeout by modifying the following registry key Windows Registry Editor Version 5 00 HKEY LOCAL MACHINE SOFTWARE Across crossTermWeb Timeout dword 000927c0 In 64 bit operating systems the registry path should be modified accordingly 4 10 3 crossTerm Web Suggestion Module The crossTerm Web suggestion module enables the workflow based creation and subsequent processing of term suggestions Here crossTerm Web users can suggest terms Subsequenily the term suggestions are systematically processed e g by the responsible terminologist For this purpose the term suggestions can be supplemented with additional information or target language translations and be transformed to normal terms Information on the use of the crossTerm Web suggestion module is available in chapter 7 14 5 of the user guide Across at a Glance 4 10 3 1 Setup Requirements To set up the crossTerm Web suggestion module the following requirements must be met e crossTerm Web is licensed and installed and set up on the server side e Across Language Server from version 5 7 is installed e You have the file presets xml This is the configuration file of crossTerm Web in which the crossTerm Web suggestion module is also configured The file must be created and duly customized for the use of the suggestion module see page 75 e You have a workflow definition file with the extension wor
148. oubleshooting The following section presents known problems with the configuration and use of crossAnalytics and offers possible solutions The links from the crossAnalytics module under gt gt Projects gt gt crossAnalytics cannot be reached An error message appears Please first check whether crossAnalytics can be reached from the Internet browser To do this enter the following URL on the server http localhost crossAnalytics or http lt lt server name gt gt crossAnalytics Instead of lt lt server name gt gt enter the name or the IP address of your Across Server crossAnalytics cannot be reached Please also make sure that the Web Server IIS is started To do this click gt gt Start gt gt Administrative Tools gt gt Internet Information Services IIS Manager Administrator Manual Across Language Server 86 4 crossAdmin Administration Software LE Internet Information Services IIS Manager 0 Ez O l gt WIN CG9AAP6LLRD gt Sites gt wf File View Help Connections G8 Sites a ta amp g Add Website Y Start Page Set Website Defaults Filter X Go 3 Show All G by El a 83 WIN CG9AAP6LLRD WIN CG9AA 05 a Nacht Notes de Sis A elp E Application Pools Name ID Status Binding a Sites Default Web Site 1 Started http 80 http 808 r crossTermSearchService crossTermSearc 2 Started http 8123 http a Default Web Site T Across Acrossidentity
149. our CmContainer You can use CodeMeter Control Center Product Name Status Across Language Server Core Available crossConnect Available Across Data Cube Enterprise Available crossTerm API Available Choose your License Request File Choose File No file chosen Get License Update Online Activation 2014 Across Systems GmbH 11 Under Choose your License Request File click Choose File and select the previously created License Request File Administrator Manual Across Language Server 128 15 Appendix Offline Product Activation across Language Technology for a Globalized World Home Get Licenses English SE Your Licenses Generate a License Request File from your CmContainer You can use CodeMeter Control Center Use Firm Code 5000373 Choose the licenses you want to activate Pick the License Request File Click Get License Update to download a License Update File for your CmContainer Import the License Update File into your CmContainer You can use CodeMeter Control Center Product Name Status Y Across Language Server Core Available Y crossConnect Available Across Data Cube Enterprise Available W crossTerm API Available Choose your License Request File Choose File 32767 16671 WibuCmRaC Get License Update Online Activation 2014 Across Systems GmbH 12 Click Get License Update and save the License Update File across Language Technology f
150. our server accessing the URL https licenses across net For this you need two exchange files that you can generate with a few steps Among other things this is done with the help of the CodeMeter Control Center which is responsible for the configuration of the license server and which will be installed automatically after the installation of Across v6 is started but before the actual installation of the Across Language Server v6 The following instructions guide you step by step through the product activation offline 1 Follow the installation instructions as described in chapter 3 1 1 up to the point at which you need to enter your Customer Product Key 2 Start the CodeMeter Control Center under Windows Server 2012 e g by using the respective tile in the Start screen File Process View Help License Events Borrow Across Language Server a Name Across Language Server Serial Version CmActLicense 1 18 Status Sy Empty license container CodeMeter is started 3 Click Activate License to open the CodeMeter Field Activation Service CmFAS Assistant and click Next gt Welcome to the CmFAS Assistant The CodeMeter Field Activation Service CmFAS assistant helps you adding changing and deleting licenses from the license management system CodeMeter With the CMFAS assistant you can create license request files which you can send to the producer of the software by email You can also
151. pany network LAN Local Area Network Access to the Across Server components also takes place via the network For each of the Servers the local server address IP address or Server name of the computer on which the Server is running and a defined port number are listed under crossLAN inthe Server Administration settings on the Across Server the crossTank Server and the crossTerm Server Please contact your system or network administrator for additional information 5 3 crossWAN crossGrid 5 3 1 crossWAN Online crossWAN online allows all Across functionalities to be used via the Internet only in connection with the crossVPN Server Working with crossWAN online is identical to working in the company network with crossLAN Since situations critical to security can arise when the entire range of Across functions is provided via the Internet crossWAN online should only be used in closely administrated environments Administrator Manual Across Language Server 91 Direct exchange of data 5 Setting up Across Modes The performance of crossWAN online depends on the transmission rate of your data line For any related questions please contact our support see page 14 When using crossWAN online especially two aspects need to be considered the bandwidth of the available Internet connection and the latency of the Internet connection which is even more significant Nowadays the bandwidth of the Internet connection usually do
152. pany network or also by external translators 8 LAN environment default You want to use Across within your LAN only i e Across will only be used by in house translators LAN WAN environment Apart from the users inside the company network there are external translators who should be able to do their translation work from outside over the internet The Across Server must be reachable via port 2309 from the WAN LAN WAN environment with coss PN crossVPN is used to encrypt the communication between cients The Across Server has to be reachable via port 22 from WAN LAN WAN environment Adjust the default settings if the server has Advanced different IPs in the LAN and WAN lt Back Cancel Help Configuration 1 LAN environment internal only Usually it is not necessary to activate any ports In order to use the crossLAN mode Server is located in LAN access via crossLAN clients os across Server a crossLAN Clients Figure 20 Configuration 1 LAN environment Configuration 2 LAN WAN environment with cross VPN The entire data transmission is done via the secured SSH port 22 TCP For using the Across modes crossLAN crossWAN load and crossWAN online and or crossGrid Administrator Manual Across Language Server 143 15 Appendix Integration of Across Server into the Network Access to the server via crossWAN load clients across Server cross WAN load Clients Tip In o
153. pon completion of the installation click Finish 48 The reporting module crossAnalytics will now be installed Click Next gt to start with the installation of crossAnalytics 1 crossAnalytics 6 0 Setup Welcome to the crossAnalytics Setup Wizard The Setup Wizard will install crossAnalytics on your computer Click Next to continue or Cancel to exit the Setup Wizard Cancel 49 First an ACP file is generated that is needed for establishing the connection between the crossAnalytics and the Across Server Usually the ACP file is automatically generated and detected by Across If the ACP file was not automatically generated and detected you must first create it and select it via Select Instructions on creating ACP files are available on page 102 Click Next gt to continue with the installation Administrator Manual Across Language Server 32 3 Installation ty crossAnalytics 6 0 Setup Connection to Across Server a Please specify location of the Across Server configuration package ACP Across Server configuration package location The registry lr Across Server configuration package details Installation Name Across Systems GmbH on WIN CGIAAPBLL Database Type Microsoft SQL Server Database Name across Database Location WIN CGSAAPSLLRD Back Cancel 50 Click the button to start the installation Upon completion of the installation click Finish 51 Now the crossMining will now be carri
154. proprietary document formats in the project creation in Across e Inthe crossConnect section you will learn how you can quickly and easily connect Across to another system CMS DMS PIM etc for handling translations in Across e The crossAPI SI section features information for more complex integration scenarios which can be implemented with the help of the programming interface crossAPI SI System Integration e The crossTerm API section helps you to integrate terminology information in your own applications e The Display Texts provides extensive information and examples concerning the translation of display texts If you are interested in using the Across SDK please contact your partner at Across Systems GmbH 2 9 Useful Tools for Across crossGoodies crossGoodies are scripts tools and batch files that provide certain functionalities outside Across Following the successful installation of Across the crossGoodies and brief instructions on using them can be found in the crossGoodies subfolder of the Across folder e g C Program Files Across crossGoodies Before you start using the crossGoodies you may need to adapt them to your needs If so please consult an expert Please note that crossGoodies are not delivered as part of the Across package and as such are not covered by a warranty on the part of Across Systems GmbH nor are they a constituent of the update and support agreements Exceptions are those which are
155. r 25 3 Installation Select LAN WAN environment with crossVPN to use the crossVPN Server to establish a secured connection between the Across Server and external users during data communication gt Further information on crossVPN Server is available in the chapter starting on page 59 28 An overview of the WAN configuration of your Across Server will now be displayed By clicking Test Across tests to ascertain whether the WAN settings are correct La Across Server Environment Setup Wizard WAN configuration summary cross VPN Server 192 168 71 185 22 Test You have selected the Across LAN WAN access mode This requires your server to be available via the ports listed above If your router or firewall is not yet configured correctly please refer to your environment s manual or contact your system administrator for further assistance Before you continue with the next step make sure that the services listed above will be routed to the Internet otherwise the connection check in the following step will fail If the above configuration is not yet ready please return to the previous step and choose LAN environment instead WAN support can be configured at a later time lt Back Cancel Help 29 Click Next gt 30 During the following test of the WAN settings a message stating that an error has occurred during the connection to the Across Server may appear up to three times This message is caused by firewa
156. r Across system administrator who will be able to create one for you Please note that the crossVPN Proxy Server requires access to all Across ports 2309 2310 and 2311 as default in each case TCP as well as the SQL Server port 1433 as default TCP in order to function correctly Administrator Manual Across Language Server 44 3 Installation As the Across system administrator follow the instruction on page 102 in order to create an ACP file General information on crossVPN Proxy is available in the corresponding chapter starting on page 70 Proceed as follows to install crossVPN Proxy 1 6 re Log in to the PC on which you wish to install crossVPN Proxy as a user with administrator rights If necessary unzip the archive file with the Across installation files e g if you downloaded the Across installation files and save the extracted files to your hard disk Execute the file setup exe to launch the Installation Wizard that will lead you through the installation of Across Please note that you should run the file setup exe with administrator permissions To do this right click the file and select the command Run as administrator from the context menu Once the wizard has started click Next gt Select the language in which crossVPN Proxy should be installed and click Next gt Across Installation Wizard v6 0 Select product language E 5 Please select the user interface language in which Across is to
157. r Environment Advanced Database Settings cross crossTerm crossTank SGL account Database size Select the type of database ins size and how it wil grow allaton you need Your selection determines the inital database O Small Data file location 8 Default O User defined Transaction log file location 8 Default O User defined 22 Click Next gt to start setting up the database 23 The database will now be set up with the needed tables and table fields Across Server Environment Setup Wizard Database creation progress OK ae 7 A Script successfully executed OK across environment successfully created Disconnect from database Checking database WIN CG9AAPGLLRD cterm_across connection Initializing database info OK Making connection string OK Opening connection OK Closing connection zn OK wot walk Inserting SddDocument XML into database OK Inserting EverydayWords XML into database OK lt gt Cancel Help 24 If you wish to make it possible to access your Across Server via the Internet e g in order to use crossTerm Web with which to scan and edit terminology database entries via an Internet browser the server must be equipped with the respective Internet connection Administrator Manual Across Language Server 23 3 Installation Across Server Environment Setup Wizard If the Across Server Environment should be available from the
158. r changing the configuration the Server must be restarted by clicking the Start button 4 6 crossConnect Pre configured standard connectors are available for diverse editorial catalog and content management systems These connectors enable the automatic transfer of source documents to Across the setup of projects in Across and the subsequent automatic retransfer of finished translations from Across In the crossConnect module the connectors can be started stopped and configured Create project Check in document Set target languages Assign tasks Check out for translations Application Server Across Connector Check in translation Across Server Database Across Connector lt P Archive delete project Notify project manager Check out translation Figure 14 Connecting Across to a third party system Administrator Manual Across Language Server 61 4 crossAdmin Administration Software For further information on crossConnect as well as on available connectors please contact our Professional Services team e g by e mail to professional services across net Integration steps that exceed the functional range of these connectors require customer specific solutions based on crossAPI and or crossAutomate These are separately documented In this regard too please contact our Professional Services team e g by e mail to professional services across net When using a con
159. r information on this subject is available in the chapter Setting up Across Modes on page 91 crossTerm Server Settings Server Address IP or Name server port 2310 by default Use default settings In the Administration section you can determine that the index statistics of the SQL Server j e statistical information on the distribution of contents in the databases are to be updated every time the Across Server is rebooted If these statistics are no longer up to date this can impair the performance of the SQL Server especially after patching or updating Across If you activated the option Enable SQL statistics updating you should additionally enter the user name and password of the administrator access for the SQL Server Using the Test account button you can check whether the entered access data is correct The sections crossTerm Web and E Mail Settings serve the configuration of the transmission of e mails from within the crossTerm Web suggestion module In the crossTerm Web section enter the URL of crossTerm Web In the E Mail Settings section configure the settings for the transmission of e mail PLAIN authentication is supported as SMTP authentication method in the E Mail Settings section Additional information on crossTerm Web suggestion module is available in the corresponding chapter of the user manual Across at a Glance Administrator Manual Across Language Server 57 4 crossAdmin
160. r the authentication against the Across Server Click Next gt to continue with the installation If the generic softkey was not automatically generated and detected you must first create it and select it via Select Instructions for creating generic softkeys are available on page 104 46 Next select the SSL certificate that is needed for the Across Identity Provider If you have a certificate activate the corresponding option and select the certificate If you do not have any certificate you can generate a self signed certificate To do this activate the corresponding option Administrator Manual Across Language Server 31 3 Installation fy Across Identity Provider 6 0 Setup Security Token Encription G Please specify the certificate to use for the encryption of security tokens 8 Generate self signed certificate This installer offers to generate self signed certificates that may be used by Across Identity Provider Please consider that self signed certificates do mot provide the same security level as officially signed certificates issued by an certificate authority CA 0 Use an existing certificate from the store Your website already has an HTTPS binding its certificate will be changed to the selected one Back Cancel gt Further information on the SSL certificates is available in chapter 15 10 Click Next gt to continue with the installation 47 Click the button to start the installation U
161. rantee that the Across databases can be set up during the installation of the Server In order to customize the authentication settings please do the following 1 OpenSQL Server Management Studio e g via gt gt Start gt gt Program Files gt gt Microsoft SQL Server Select your SQL Server in the tree view Open the context menu with a right click on the Server Select Properties in the context menu Open the Security section and select the setting SQL Server and Windows Authentication mode under Server authentication oN E9 TO d Servereigenschaften WIN CG9AAP6LLRD Seite auswahlen co A Allgemein 3 Skript U4 Hile LA Arbeitsspeicher AA A A Sicherheit ie Serverauthentifizierung E Verbindungen Ta m _ Windows Authentifizierungsmodus AA Dtenbankeinaehncea de r Datenbankeinstellungen a LA Erweitert A Berechtigungen Anmeldungsuberwachung C Keine Nurfehlerhafte Anmeldungen 15 5 1 Network Settings For the MS SQL Server to interact correctly with Across the Named Pipes and TCP IP protocols must be enabled in the network configuration Moreover the Shared Memory protocol should be enabled Proceed as follows to customize the network settings 1 Goto gt gt Start gt gt All Programs gt gt Microsoft SQL Server gt gt Configuration Tools gt gt SQL Server Configuration Manager 2 Under SQL Server Network Configuration select the entry Protocols for ACROSS or Protocols f
162. rator Manual Across Language Server 51 Administration 4 crossAdmin Administration Software 4 2 3 Server In the Across module bar you can find information about configuring the different Across modes under Server Administration g crossAdmin v6 0 60690_en CEM File View Services Tools Help Across Across Server Settings Summary crossLAN configuration ee Ra Server Address IP or Name WIN CG9AAPELLRD 2309 crossWAN load configuration External server address IP or Name 192 168 17 143 2309 crossGnd configuration External server address IP or Name 192 168 17 143 2309 Server Administration Services status Licenses Running ME crossWAN load crossGnd Obiect locks cross Term crossTank crossVPN crossConnect crossWeb Ready Outbox 0 Figure 4 Server module of the Across Server If you would like to modify settings it is necessary to click Stop to stop the Server first Once you have changed the configuration the Server must be restarted by clicking the Start button Once you have stopped the Server you can no longer work with Across in the network Server Settings In the server settings you can activate and configure the various Across modes Further information on this subject is available in the chapter Setting up Across Modes on page 91 Across Server Settings Server Address IP or Name WIN CGS44P6LLRD Server Port 2309 by default 2309 In the
163. rder to access crossTermWeb Port 80 must be activated Figure 21 Configuration 3 LAN WAN environment with cross VPN Configuration 3 LAN WAN environment with cross VPN Proxy Server The data transfer between the crossVPN Proxy Server and the crossWAN clients takes place via the secured SSH port 22 TCP The data transfer between the crossVPN Proxy Server and the Across Server takes place via ports 2309 2310 2311 and 1433 in each case TCP crossVPN Proxy is not included in the standard product scope For using the Across modes crossLAN crossWAN load and crossWAN online and or crossGrid across Language Server Load Clients Proxy Server cro ssLAN Clients Figure 22 Configuration 4 LAN WAN environment with crossVPN Depending on the configuration you have selected you may now have to open one or more ports Configuration 1 crossLAN If you decide for configuration 1 ports need to be opened only if a firewall is active on the clients It is optional to open port 80 HTTP It must be open in order to allow external access to web based components such as crossWeb crossTerm Web crossAnalytics or the Across Display Text Server Please activate the ports for all nets Configuration 2 crossLAN and crossWAN load Port 80 HTTP Optional The port must be open in order to allow external access to web based components such as crossWeb crossTerm Web crossAnalytics or the Across Display Text Server
164. re you can see among other things how many softkeys have already been created and how many are still at your disposal You can register a softkey on the local computer by selecting the softkey in the softkey list opening the context menu with the right mouse button and selecting Register softkey The softkey is registered and no longer needs to be imported manually in the login dialog Administrator Manual Across Language Server 53 4 crossAdmin Administration Software If you need more client licenses please contact the Across Sales department e g by e mail to sales across net Enable the checkbox Lock Across environment exclusively to lock Across for other logins In this way you can prevent users from logging in again Connections that are already up and running remain in place The dynamic activation deactivation of offline licenses can be enabled and disabled with the checkbox Enable dynamic softkey activation deactivation for offline users If the function is activated offline licenses will be automatically deactivated upon withdrawal or archiving of the last assigned task During task assignment users with deactivated licenses will still be offered Upon assignment of a task the respective license will be automatically reactivated A manual activation deactivation of offline licenses is not required crossAuthor softkeys If you use crossAuthor and there are crossAuthor users for whom softkeys were created and who
165. reation of term suggestions will always be displayed even if a user is not logged in to crossTerm Web If a user who is not logged in clicks the suggestion icon or link the login dialog will appear Possible values 1 activates the login function 0 deactivates the login function The note in the login dialog can be adapted to your individual needs see page 84 By default term suggestions can be made in exactly one designated language and for one designated crossTerm instance The settings for this are centrally configured in the configuration file presets xml By defining various presets terms can for example also be suggested in different languages for different cross Term instances For example two presets can be created one for German term suggestions and one for English term suggestions You can also set up two presets e g to use different workflows All existing presets are stored together in the configuration file presets xml In crossTerm Web the presets can be accessed using the corresponding links For example the URL for a preset with the name german could be as follows crossTermWeb crossTermWeb dll preset german Creating Customizing Workflow Definition File The workflow definition file has the extension workflow e g Suggest workflow and defines the further workflow for the processing of the term suggestions You can create the workflow definition file e g by creating a txt with a text editor and subsequ
166. ries J Demo Data 4 26 2013 8 43 AM File folder IB Sales User e inetpub 3 17 2013 3 07PM Filefolder la Computer MSOCache 3 15 2013 12 52 PM File folder ey Floppy Disk Drive A Le PerfLogs 7 26 2012 9 44 AM File folder i Local Disk C de Program Files 6 30 2014 10 22 AM File folder E DVD Drive D Le Program Files x86 6 30 2014 10 40 AM File folder El Network ProgramData 6 30 2014 10 36 AM File folder E Control Panel de sources 4 8 2013 5 26 PM File folder 5 Recycle Bin J temp 9 19 2013 1 48 PM File folder Le Users 4 3 20139 54AM File folder Je Windows 6 30 2014 10 42 AM File folder _ sample acp 6 30 2014 10 47 AM ACP File y v lt gt File name sample acp w ACP Files acp v Cancel 9 Click Next gt and follow the instructions to finish the installation on the second PC Administrator Manual Across Language Server 37 Installing client software on a PC o Across under WTS Citrix 3 Installation Multi server installation on more than two PCs Carry out the installation on the other PCs ty Across Server Environment 6 0 Setup a Connection to Across Server a Please specify location of the Across Server configuration package ACP 5 Across Server configuration package location C sample acp Select Across Server configuration package details Installation Name Across Systems GmbH Database Type Microsoft SOL Server Database Name across Database Location WIN CG9AAPSLLRD Back Cancel
167. rm template must also be processed when creating term suggestions Please note that it is not possible to make term suggestions with grouped data categories Therefore be sure not to add any grouped data categories to the templates when creating the entry and term templates 3 Inthe crossTerm Manager you also need to create a crossTerm layout Again the name of the layout must correspond to the name specified in the configuration file presets xml This layout is used to display the suggested term to the crossTerm Web Administrator Manual Across Language Server 81 le 13 4 crossAdmin Administration Software user after its transmission to the Across Server Therefore this layout should display the data categories that are also contained in the entry and term templates for the creation of suggestions which the crossTerm Web user can define according to his needs In the layout you can also determine whether or not administrative information is to be displayed Define the layout as a public layout 4 The setup of the crossTerm Web suggestion module is thus finished To test it access cross Term Web and log in You need to have the right to make term suggestions see page 82 If the setup of the crossTerm Web suggestion module was successful the ue icon will be displayed by default in the toolbar of crossTerm Web fy crossTerm Web L ep pj jp ym fe fo gt e ES gt ES Standard browse mode W gt P lt i EEEE T
168. ronment 6 0 Setup Ready to install Across Client Environment G Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Back Cancel 14 Click Finish to complete the installation iy Across Client Environment 6 0 Setup a Completed the Across Client Environment ARs Setup Wizard wall Click the Finish button to exit the Setup Wizard a w rA aD grt Cancel 15 If you selected the option for adjusting the auto patching rights in step 10 you will receive a message confirming that the rights have been adjusted Click OK 16 If the installation package contains a new patch this patch will automatically be extracted and installed 17 Thereafter you can start Across e g in Windows 8 using the tile on the start screen In the login dialog log in as a user Administrator Manual Across Language Server 43 ST wv eS a El 3 Installation ya across Standby Client Your Standby Remote Client turns into a Remote Client for a company you work for and you get access to their Across Server when their administrator sends you the appropriate softkey The softkey contains all necessary information for an easy connection to the Server The license terms and Import conditions of Across Systems GmbH Inc shall apply i E K Cancel 18 If a softkey has already been created for the client workstation and has been
169. ry 24 hours To ensure that a connection can be established between the Across Server and crossWAN online or crossWAN load Clients even when the IP address changes it is necessary to activate the function Send Server configuration to WAN users at regular intervals In this way the Server settings will be sent to the crossDNS Server every time the Server is rebooted When a WAN user starts Across the WAN Client first queries the server settings from the crossDNS Server and then connects directly to the server see also step 26 in the Server installation instructions If you activate the option Send Server configuration to WAN users at regular intervals you can also enable the automatic scanning of the Across Server configuration which will be transmitted to the crossDNS Server whenever a new IP address is assigned by the telecommunications service provider In addition proxy settings can be configured Please contact your system or network administrator for additional information Click Default to restore the default settings If your Server has a static IP address the automatic update of the server configuration should always be disabled to prevent faulty configurations In case of doubt please contact your network administrator If you have a temporary Internet connection with dynamic IP address and you have activated the options Send Server configuration to WAN users at regular intervals and Update server configuration automatical
170. s 15 9 Integrating Across in Other Programs The following list provides an overview of the programs in which Across or individual Across components are integrated during installation Program Integration Across Product Component type Across Client Windows Explorer Add In Quick Translate MS Office Word Add In Across Excel PowerPoint Windows Association CapReg exe association of CAP files You can remove the add in by executing the following command in the Windows command prompt regsvr32 exe u crossShellEx dll Please note that quick translate cannot be used if the add in is deactivated You can remove the add ins by executing the following commands in the Windows command prompt for MS Word regsvr32 exe u DSEWordModule dll for MS Excel regsvr32 exe u DSEExcelModule dll for MS PowerPoint regsvr32 exe u DSEPPointModule dll Please note that the respective Office documents except for Office 2007 2013 documents can no longer be edited with Across after removing the add ins You can remove the association by deleting the following registry entries HKEY CLASSES ROOT cap HKEY CLASSES ROOT Client Autoconfig Package Please note that after this registering CAP files softkeys and starting Across with a double click on a softkey is no longer possible 15 10 crossWeb and crossTerm Web with HTTPS If the web server IIS is used in the normal way the data streams between the Server or the websit
171. s adjustment y Across v6 0 offers a functionality called auto patch This feature reduces the administrative efforts after patching the Across Language Server environment It requires to set some specific rights to the Across sub directory for updating Across system files if needed By default this feature is enabled and rights will be set now a Activate rights for Windows users or groups recommended O Activate rights for user defined Windows users or groups only for advanced users O Do not activate any rights not recommended Administrator Manual Across Language Server 41 3 Installation 11 Select the users or groups from the list for which you wish to adjust the auto patching rights Click Add to add further users or groups Then click Next gt Across Installation Wizard v6 0 Advanced rights adjustment 5 The following Windows users or groups are allowed to use auto patching Userfgroup name tr Benutzer E Remove 12 The installation of the Across Client will now begin Click Next gt 1 Across Client Environment 6 0 Setup e Welcome to the Across Client Environment Setup Wizard The Setup Wizard will install Across Client Environment on your computer Click Next to continue or Cancel to exit the Setup Wizard Back Cancel 13 Launch the installation by clicking Install Administrator Manual Across Language Server 42 3 Installation fy Across Client Envi
172. se Type undefined gt Database Name lt undefined gt Database Location lt undefined gt Back Cancel 12 Select the ACP file and click Open Administrator Manual Across Language Server 47 3 Installation Open Y A Es gt Com Local Disk C gt w Search Local Disk C p Organize v New folder z fi EE Desktop wo ayetan Libraries MSOCache 3 15 2013 1 UB Sales User J Perflogs 7 26 2012 9 E Computer de Program Files 7 2 2014 10 i Network Le Program Files x86 7 2 2014 10 EF Control Panel _ ProgramData 7 2 2014 10 Recycle Bin di sources 4 8 2013 5 2 Li temp 9 19 2013 1 J Users 4 3 2013 9 5 J Windows 4 11 2013 4 _ SampleCompany acp 7 2 2014 10 y lt gt File name SampleCompany acp v ACP Files acp v Cancel 13 Click Next gt to continue with the installation iy crossVPN Proxy Server Environment 6 0 Setup TE Connection to Across Server G Please specify location of the Across Server configuration package ACP y Across Server configuration package location C SampleCompany acp Select Across Server configuration package details Installation Name Across Systems GmbH Database Type Microsoft SOL Server Database Name across Database Location WIN CGSAAPGLLRD Back Cancel 14 Launch the installation by clicking Install y crossVPN Proxy Server Environment 6 0 Setup TS Ready to install crossVPN Proxy Server Environment G y Click Install to begin the installation
173. sks are delegated from one Across Server the Master Server to another Across Server the Trusted Server The data transfer via a crossGrid connection is always initiated by the Across Clients of the Trusted Server which also establish the network connection to the Master Server Accordingly the respective Across Clients must be able to access the third party Across Server However this does not apply to the crossGrid mode for which as with crossWAN classic see page 93 there is no direct connection between the Master Server on the one hand and the Trusted Server or the Across Clients on the other hand and the data are exchanged in the form of Grid Working Units GWU files or Grid Response Units GRU files To use crossGrid the option Enable crossGrid users must be activated in the crossWAN Grid section of the Server Administration settings of the Across Server Please refer to the user manual for more information on crossGrid Administrator Manual Across Language Server 94 Customizing options 6 Tools 6 Tools In this chapter Settings see below Softkeys page 98 Creating ACP files page 102 Generating crossGrid certificates SCP files page 103 Creating generic softkeys page 104 6 1 Settings Click gt gt Tools gt gt Options to configure different administrative and crossAdmin related settings gP Options General E mail Format Startup Auto Configuration Identi
174. stallation of crossTerm crossTank y How do you want to install crossTerm and crossTank Servers e crossTerm and crossTank together default Please choose this installation type if crossTerm and crossTank should be installed on a single server O crossTerm only Please choose this installation type if crossTerm and crossTank should be installed on multiple servers and you want to install cossTank Server now C crossTank only Please choose this installation type if crossTerm and crossTank should be installed on multiple servers and you want to install crossTerm Server now Cancel 7 Click Select to select an ACP file This file is responsible for the connection between the Across Server and the crossTerm Server and the crossTank Server ty Across Server Environment 6 0 Setup ago Connection to Across Server G Please specify location of the Across Server configuration package ACP y Across Server configuration package location lt no ACP file specified gt Select Across Server configuration package details Installation Name undefined gt Database Type lt undefined gt Database Name lt undefined gt Database Location lt undefined gt Back Cancel 8 Select the ACP file and then click Open Open T Es gt Computer gt Local Disk C gt v Search Local Disk C P Organize v New folder zz i 0 A TEENE een Ca A BB Desktop Name Date modified Type Size Libra
175. supported by crossWeb consist of two files a DIC dictionary file and an AFF affix file DIC files contain the actual dictionary in the form of a list of words AFF files contain additional information e g rules for correction proposals in the case of spelling errors prefix and suffix rules and spelling rules for compound words Please note that crossWeb only supports Hunspell dictionaries that are provided in the form of DIC and AFF files Hunspell dictionaries in other formats are not supported Only one dictionary can be installed for every language sublanguage crossWeb only supports Hunspell dictionaries for spell checking Other Hunspell dictionaries e g for hyphenation cannot be used Proceed as follows to add Hunspell dictionaries for other languages in addition to the Hunspell dictionaries see above that are available by default 1 Download a Hunspell dictionary from a Web site that offers these for download e g http wiki services openoffice org wiki Dictionaries 2 Review the license terms of the downloaded dictionary 3 Inthe Across directory for Hunspell dictionaries usually C Program Files across crossWebApp SpellCheckPlugins Nhunspell Dictionaries create a new folder for the dictionary You can select a folder name of your choice 4 If you downloaded the Hunspell dictionary in the form of a ZIP file decompress it Copy the AFF and DIC files of the dictionary to the newly created directory Then rename both
176. t 26 To allow external users authorized by you to access your Across Server presuming you have a temporary Internet connection with a dynamic IP address see step 24 the IP address of the Across Server and information about your Across installation ports will be transmitted to a crossDNS Server located at the Across Systems GmbH If an external user wishes to access your Across Server information is called up from the crossDNS Server to establish the connection between the external user and your Across Server Administrator Manual Across Language Server 24 3 Installation la Across Server Environment Setup Wizard To grant external users access to your Across Server the server s IP address will be sent to a crossDNS server maintained by Across Systems GmbH together with information on your Across installation during Across installation every time you boot your server and every time you change your server s IP address Every time an external user tries to access your Across Server this information is requested from the crossDNS server and used to establish the connection to the server This requires the external user to have a valid WAN license Softkey file for your Across Server Users without a valid WAN license will not be able to access your Across Server Select Next to confirm Otherwise go Back and select No Internet connection lt Back Cancel Help Click Next gt to save the data to
177. t The utility collects basic information on your system and on your Across installation which can be saved to a ZIP file by clicking Save to file Click More gt gt to view the information contained in the request and add further file attachments if necessary Click the Help button to access the online help If you experience problems with Across create the said ZIP file and append it to your support request via the Across ticket system https helpdesk across net About crossAdmin Displays the product information Administrator Manual Across Language Server 121 Frequently asked questions 15 Appendix FAQ 15 Appendix In this chapter FAQ see below Installing the MS SQL Server page 126 Regular MS SQL Server optimization tasks page 134 Installing Internet Information Services IIS page 134 Integrating Across in Other Programs page 140 crossWeb and crossTerm Web with https page 140 E mail transmission in Across page 141 Integration of Across Server into the network page 142 15 1 FAQ The following questions and answers should assist you to answer questions regarding installation maintenance and usage of Across Additional FAQs are available at www across net en support fag Installation Does Across overwrite other existing databases When installing Across you have the possibility to use existing SQL Server installations In this case Across will not overwrite existing databases but
178. t gt Across gt gt log e Inthe registry user specific Client data are stored under HKCU Software Across of the respective user e Generally to process the supported document formats Across does not require the corresponding programs to be installed However the programs need to be installed for the following functions and processes Administrator Manual Across Language Server 38 3 Installation Installation of MS Office checking in and out Word PowerPoint und Excel documents and RTF and TXT documents and creating previews of them performing the Office spell check When using MS Office 2000 XP or 2003 the installation of the Microsoft Office Compatibility Pack is required Installation of other programs In order to create previews of other document formats other corresponding programs must be installed e g Adobe FrameMaker for displaying MIF documents e The Across function Quick Translate is not available in Windows Terminal Server Citrix environments The Across Server should not be deployed on a Terminal Server Auto patching When using a Windows Terminal Server Citrix environment auto patching must be disabled Otherwise you will have problems with the correct execution of the patching To disable auto patching create the following registry entry here is an example of a 32 bit operating system for a 64 bit operating system the path should be adjusted accordingly HKEY LOCAL MACHINE Software Acr
179. t E Mail for sending e mail Examples for e mail transmission Transmission of softkeys from within Across Transmission of automatic notifications by e mail Transmission of e mail of an Across user to another Across user In contrast the e mail address specified in the settings of the respective user under gt gt Administration gt gt Users gt gt user gt gt Properties gt gt Contacts is the address to which the e mails are sent e crossWeb uses the e mail settings of the crossWeb module in crossAdmin e g for the e mail transmission of automatic notifications upon completion of tasks processed with crossWeb Te If an e mail cannot be transmitted a message indicating this will appear Administrator Manual Across Language Server 141 15 Appendix Integration of Across Server into the Network 15 11 1 E Mail Transmission in crossWeb To enable the transmission of e mail via crossWeb e g for the assignment of tasks the following settings must be configured e Inthe Across Client of the respective crossWeb user the needed information must be entered under gt gt Tools gt gt Profile Settings gt gt General gt gt Email e Inthe Across Client the desired options for automatic e mail transmission must also be activated under gt gt Tools gt gt System Settings gt gt General gt gt Information e IncrossAdmin the needed information must be entered in the crossWeb module under gt gt crossWeb gt
180. t Softkey Wizard 3 Once the wizard has started click Next gt Administrator Manual Across Language Server 100 6 Tools Softkey Wizard Use the Softkey Save Wizard if a user does not have a fixed e mail address You can either select an existing directory or create a new one to which the Softkeys will be saved Creating a Softkey 4 Unless all softkeys contain the e mail address of the respective user a directory must be selected for saving the softkeys To do so click Browse select a location and click OK Then click Send to save or send the softkeys Softkey Wizard Page 1 of 2 Creating a Softkey y Please set the destination directory where Softkey files should be saved ff a user has no e mail address Softkey filles Browse E Ml 5 Inthe overview you can see all saved or sent softkeys Administrator Manual Across Language Server 101 Creating ACP files 6 Tools re Softkey Wizard Page 2 of 2 Creating a Softkey k 5 Send softkey files to users Name E mail Sonja Wagner Sonja Wagner Sonja wagner mexample com WIN CGSAAPELLAD Claire Dutred Claire Dutred claire dutrel Mexample com Helen Parker Helen Parker helen parkeridexample com Beatrice Castell Beatrice Castell beatrice casteli Mexample The Softkey fles have been saved user has no e mail address Mame Denis Girardin Denis Girardin Matt Jefferson Mat Jef
181. tServer ReportService2005 asmx Replace lt lt Port gt gt with the respective port e g http lt lt server name SQL Server gt gt 8080 ReportServer ReportService2005 asmx Administrator Manual Across Language Server 90 Working in a corporate network Working as if in the LAN 5 Setting up Across Modes 5 Setting up Across Modes In this chapter Setting up Across modes see below crossLAN page 91 crossWAN Grid page 91 5 1 Setting up Across Modes Prior to generating softkeys the Across modes must be configured because among other things information required for connecting Server and Clients is contained in the softkeys All modes require settings for the Across Server while the settings for crossWAN online crossWAN load and crossGrid are combined and do not need to be changed separately For crossLAN and crossWAN online you also need to configure the cross Term Server as well as the crossTank Server You will find the current settings in the module bar under the respective Server Administration To modify the settings it is necessary to click the Stop button to stop the respective Server This activates the Settings button that you can use to modify the modes in the respective dialog of the Server settings After changing the configuration the Server must be restarted by clicking the Start button 5 2 crossLAN The crossLAN mode is designed for working at Across workspaces within a local com
182. tallation Wizard that will lead you through the installation of Across Please note that you should run the file setup exe with administrator permissions To dh do this right click the file and select the command Run as administrator from the context menu 4 Once the wizard has started click Next gt 5 Select the language in which you want to use Across and click Next gt Across Installation Wizard v6 0 Ez Select product language k 5 Please select the user interface language in which Across is to be installed on this computer English v A If you are performing an installation of Across the selected language will affect some texts in the SQL database such as workflow names etc If you are applying a patch the default language of the SQL database will not be changed by this setting This setting will only affect the language of the software GUI For more information press F1 6 Enable the checkbox to confirm that you have read the information and wish to continue with the installation of Across Then click Next gt 7 Mark the checkbox to confirm that you have read the license agreement EULA and accept it Then click Next gt 8 Enable the option for installing the Across Server and the Across Client In addition a location for the installation of Across will be suggested To change the location click the button and select a different location Click Next gt Across Installation Wizard v6 0 ES Type of
183. tate change To send an e mail to the suggesting user in the event of a status change of a term suggestion the placeholder Suggester can be used as recipient in the toAddress attribute e g toAddress Suggester For this an e mail address must be stored for the respective user If the user is an Across user the e mail address must be entered in the user properties in Across If the user is a member of an AD group that has access to the suggestion module the e mail address must be stored in the respective user account of the Active Directory The toAddress attribute may contain several e mail addresses in order to send the respective e mails to several recipients The e mail addresses must be separated with semicolons e g toAddress Suggester translator across net e The messageSubject attribute defines the subject of the e mail To send e mail suitable SMTP settings for sending e mail must be configured in crossAdmin the administration software of the Across Language Server To enter the needed settings open crossAdmin and click gt gt crossTerm gt gt Server Administration in the module bar on the left hand side Then use the button to stop the crossTerm Server and click Properties Go to the E Mail Settings section and enter the needed settings PLAIN authentication is supported as SMTP authentication method Finally confirm the input with OK and restart the crossTerm Server Administrator Manual Across Language
184. termine the port on which the Reporting Services are running To do this go to the Web Service URL section in the Reporting Services The port is indicated under TCP Port Then go to the Report Manager URL section and click Advanced If the Reporting Services are not running on the default port but on another port e g 8080 you need to make two adjustments 1 First adapt the configuration file user config in the subdirectory crossAnalyticsWebApp of the Across folder e g C Program Files Across by adding the port on which the Reporting Services are running To do this open the file e g in a text editor The port should be entered in the URL for the ReportServer under reportingserver as in the following example Smile mon ile lt userconfig gt lt crossanalytics reportingserver http lt lt server name SOL Server gt gt lt lt Port gt gt ReportServer ReportService2005 asmx Ao io cto tale ln 4 isos ai a Si K WSE COIN Ge Replace lt lt Port gt gt with the respective port e g http lt lt server name SQL Server gt gt 8080 ReportServer Administrator Manual Across Language Server 89 4 crossAdmin Administration Software 2 Then adapt the value of the registry key RSUrl in the registry under HKLM Software Across or HKLM Software Wow6432Node Across by inserting the port in the URL be sure to back up the registry first http lt lt server name SQL Server gt gt lt lt Port gt gt Repor
185. the Across Language Server by default this is C Program Files x86 Across a the workflow definition file and b the configuration file presets xml 2 Inthe crossTerm Manager create an entry template and a term template The names of the templates must correspond to the names specified in the configuration file presets xml Create the two templates in the cross Term instance to which the term suggestions are to be added in accordance with the setting in the file presets xml see above Please add the data categories that are to be available in the input dialog for the term suggestions to the two templates Be sure to select the entry template for the term suggestions from the drop down list before creating the term template Alternatively you can rename the term template that is created automatically after creating the entry template 3 Settings En Instance J Default Across Server Y Manage Entries Indexes Text fields Pickists System attributes gt Je _ now J r avr mer Groups Terms Data categories Text fields Pickists Name Mandatory System attributes Attachments Groups Template Administration Entry template Term template Moreover the term template should be defined as an unconditional template C Template depending on a specific pickiist value Pickiist Value Data categories that are defined as mandatory data categories in the entry template and or te
186. tion software of the Across Language Server 4 1 Overview crossAdmin is the administration software of the Across Language Server Elements such as the Across Servers the Across databases and the additional components of Across are administered in this application crossAdmin is automatically installed when installing the Across Language Server Thus you can find the application on the computer on which the Across Language Server is installed For example you can open crossAdmin via gt gt Start gt gt All Programs gt gt Across gt gt crossAdmin inthe Windows start menu on this computer g crossAdmin v6 0 60690_en CEN File View Services Tools Help Across Across Server Settings Summary crossLAN configuration E Se IP or Ni E WIN CG9AAPE6LLRD 2309 Database Administration aver Address E or Name crossWAN load configuration External server address IP or Name 192 168 17 143 2309 crossGrid configuration External server address IP or Name 192 168 17 143 2309 Server Administration Services status crossLAN crossWAN load crossGnd Obiect locks crossTerm crossTank crossVPN crossConnect crossWeb Ready Outbox 0 Figure 2 crossAdmin Administrator Manual Across Language Server 50 Modules for databases Servers and licenses 4 crossAdmin Administration Software crossAdmin can be used by means of the modules that are located in the module bars on the left
187. tive client Please note that the Across Personal Edition and thus the Standby Remote Client can only be updated manually with special update packages Auto patching is not possible When using crossVPN Proxy Please note that when installing an Across patch on the Across Server this patch must also be installed on the dedicated cross VPN Proxy Server Auto patching in Windows Terminal Server Citrix environments When using a Windows Terminal Server Citrix environment auto patching must be disabled Otherwise you will have problems with the correct execution of the patching To disable auto patching create the following registry entry HKEY_LOCAL_MACHINE Software Across ManualStartPatch dword 00000002 Administrator Manual Across Language Server 108 pm Rights Adjustment Tool ey 11 Auto patching Please note that if you disable auto patching you must ensure that the Across Client and Server are always at the same patch level Therefore we recommend always patching Clients and Servers at the same time In 64 bit operating systems the registry path should be modified accordingly Rights Adjustment If the rights were not customized during the installation this can be done later on with the help of the RightsAdjustmentTool in the crossGoodies The system administrator logs in to the system of the Across user with administrator rights Then he runs the RightsAdjustmentTool and selects a user or user group for which he
188. to Online Client After starting Across the softkey of the user with Windows authentication needs to be imported once in the login dialog using the respective button across Online Client When you work with the online client you have a permanent connection to the Across Server Please login with the username and password sent to you by the administrator Cancel The field already contains the user name A password does not need to be entered in order to log in to Across as the user is authenticated via the Windows user administration Thus the input field for the password is grayed out The login to Across takes place once using the Login button Thereafter the login to Across will take place automatically whenever Across is started and the login dialog will no longer be displayed provided that only the user with Windows authentication is registered and no other Across user is registered in the login dialog To log in to Across with Windows authentication the Windows user for whom Windows authentication is configured in Across must currently be logged on to Windows 12 4 Login to crossWeb and crossTerm Web After starting crossWeb or crossTerm Web and selecting Windows authentication in the login dialog log in by clicking Login The input field for the login name and password are grayed out or disabled Administrator Manual Across Language Server 111 12 Single Sign on via Windows Authentication crossW
189. to the left and select a crossTerm Web group Click Properties and go to the AD Groups tab Click Add to add the AD groups whose members are to be granted access to the suggestion module 3 Group properties General Rights crossTerm Web user right Windows Active Directory Groups Administrator Manual Across Language Server 83 _ lt 4 crossAdmin Administration Software Members of an AD group that has access to the suggestion module merely need to select the Windows authentication type in order to log in to the suggestion module They do not need to enter a user name and password T crossTerm Web mS ho Q3 standard browse mode V yi Qa y 8 Anonymous users cannot submit suggestions Text to search for Please login with the usemame password and fal authentication type provided to you by the administrator y 1 Term search Usemame o No filter Password Al terms vi Authentication type Windows authentication Cogn cose Q Search Result lt no results found gt PIZz E PP A e I O m m jO O 0 fx Moreover the login can be configured by means of a preset of crossTerm Web see page 75 so that Windows authentication is already preselected In this way Windows authentication does not need to be selected manually which makes the login to the suggestion module even easier Furthermore crossTerm Web can be configured in such a way that the login di
190. traction cannot be performed All other types of tasks e g term and document translation as well as correction and review tasks can be performed crossWAN load and crossWAN classic are functionally combined in Across allowing them to be used alternately according to the user s particular requirements Depending on the available infrastructure and Internet connection tasks can either be downloaded from the Across Server crossWAN load or imported in the form of CWU Client Working Unit files crossWAN classic In order to work with the crossWAN load and crossWAN classic modes you need to create an offline license Additional information on this topic is available in the Softkeys section starting on page 98 5 3 3 CrossWAN classic In the crossWAN classic mode the data are only exchanged manually between the Across Server and the crossWAN Client The project manager exports the data required to perform a task in the form of so called Client Working Units CWU files and makes them available to the crossWAN classic user for example by saving the data to a CD or a USB stick by downloading them to an FTP server or by sending them via e mail The crossWAN classic user imports the file to Across and then works on the task in the same fashion as a crossWAN load user Once the task has been finished or at any time during editing he or she then exports the task as a so called Client Response Unit CRU file and makes it available to the pro
191. tware oonccocncconncccnccconcconanenancconncnonnronnnrnnnnenannns 50 Al OVERVIEW iaa aaa 50 4 2 ACROSS SERVER cccccccssssscesscessnessnessnessneseneuenssensuansuenuuensrenesenssenusenuaensaeeuaesuas 51 4 2 1 il E IE EEEE EAT AE E E A 51 Aaa Paapa SEa a ti oe A E 51 423 GOVO ete cect aE E A ES A EA Ar EEA 52 Aed OONKO A a 53 4 2 5 ECENSES A E E E E ee a ET 54 Administrator Manual Across Language Server Table of Contents SN 0 1 00 ir E RAAE VERTE A dedi RAVE N ieai 55 AS CROSSTERMOBRAVE Ra nta a a a ditt 56 4 3 1 ESA O A eto 56 ASA AVON ee eee ONE ICE oT A te eee Soe eT EEE Ree EAN 56 GA CROSS TANK E E lr lane 58 4 4 1 DEDO A A ea 58 HA A OVO CR O A tere E Geaasaan 58 45 CROSS UE SERVER anesan a e e o e aos 59 4 5 1 Configuring CrOSSVPN Server oocccccccconcccconoonocccconanoonoonnoccononananncnnnnnnnnnnoo 60 AG CROSS LONE ei ee pic 61 4 6 1 CONTQUANO CONNCCIOIS 2 a 62 4 6 1 1 Main Configuration assii a a a aaa Ea a aa aa A aan 62 bordes EAN SERN Sisi ia a 62 Poa RPO eN ea A cde Oe 63 40 144 Default SEUMIGS eri A a oo cicoosimdcd 63 4 7 CROSSWEB iia 63 4 7 1 crossWeb Login with Windows Authentication ooococccccnnnnncicnnncciconcnnnoss 63 4 7 2 CONTIQUIINO CROSS WED te eee 63 4 7 2 1 Browser configuration for cross Web oooooonncccconcnccconnnconononoconnononononnonanononnnennos 65 Aaa MOLDES NO IN e all 67 ATS COSS Wep SCI COCK siii ii a 69 4 7 3 1 Sentry Spelling Checker Engine oocccccnccc
192. u Mode Licence name Managed by Assigned user Status Last login E a Christian Ziegler Christian Ziegler 2 Christian Ziegler logged out 6 2 2014 5 01 5 2 Default Supervisor logged out never ES 2 Denis Girardin Denis Girardin a Denis Girardin logged out 6 2 2014 4 51 2 Database Administration Sh Helen Parker Helen Parker SP Helen Parker logged out 6 11 2014 3 43 2 Matt Jefferson Matt Jefferson 2 Matt Jefferson logged out 6 2 2014 4 52 0 2 Project Manager Project Manager logged out 4 29 2014 1 02 2 Sonja Wagner Sonja Wagner 2 Sonja Wagner logged in 6 25 2014 10 24 2 WIN CG9AAPELLRD_Claire Dutrei Claire Dutred 2 Claire Dutred logged out never Server Administration Softkeys L O Licenses Object locks Language Server crossTerm Number of computer licenses 8 Maximum 20 crossTank crossVPN Lock Across environment exclusively V Enable dynamic softkey activation deactivation for offline users crossConnect crossWeb Ready Outbox 0 2 Inthe dialog that opens enter the name of the license e g the name of the computer or user who will use the softkey Additional information can be entered in the Managed by tab Administrator Manual Across Language Server 98 6 Tools o User license General Managed by License name Beatrice Castel Description Status logged out Last login never 8 Online license Offine icense L Assign
193. uccessfully created You can send it now to the producer of the software by email Administrator Manual Across Language Server 127 a 15 Appendix Offline Product Activation 8 Copy the License Request File to a PC on which the URL hitps licenses across net can be reached and open this URL in your browser The page hitps licenses across net is available in three languages English French and German Select a language from the drop down menu in the top right area of the page 9 Enter your CPK in the Customer Product Key field and click Get Licenses across Language Technology for a Globalized Wortd Home Get Licenses English ES v Get your licenses Welcome at licenses across net You can place your licenses into your CmContainer via this page Please enter your Customer Product Key and click Get Licenses Customer Product Key 5N9MZ Get Licenses 2014 Across Systems GmbH 10 You will now get an overview of the products contained in your Customer Product Key Make sure that the checkboxes of all desired products are activated Home Get Licenses English Se T Your Licenses Generate a License Request File from your CmContainer You can use CodeMeter Control Center Use Firm Code 5000373 Choose the licenses you want to activate Pick the License Request File Click Get License Update to download a License Update File for your CmContainer Import the License Update File into y
194. uired for using crossWeb Click Next gt to continue with the installation Welcome to the Across Client Environment Setup Wizard The Setup Wizard will install Across Client Environment on your computer Click Next to continue or Cancel to exit the Setup Wizard e pr Cancel Administrator Manual Across Language Server 28 3 Installation iy crossAPl Interactive 6 0 Setup zgo Welcome to the crossAPI Interactive Setup Wizard The Setup Wizard will install crossAPI Interactive on your computer Click Next to continue or Cancel to exit the Setup Wizard Cancel 37 Now the generic softkey is defined Usually it is automatically generated and detected by Across This softkey is responsible for authenticating the crossAPI Interactive user against the Across Server Click Next gt to continue with the installation If the generic softkey was not automatically generated and detected you must first create it and select it via Select i iil Instructions for creating generic softkeys are available on page 104 a ty crossAPl Interactive 6 0 Setup e Connection to Across Server a Select and register a softkey cap file You can create softkeys or generic Location of the softkey or generic softkey The registry Select Details of the softkey or generic softkey Installation Name Across Systems GmbH on WIN CGIAAPBLL Database Type Microsoft SQL Server Database Name
195. up Clients in LAN without the crossWAN load function should not be backed up because the data are stored not locally but directly on the Across Language Server Clients with crossWAN load function can upload their tasks to the Across Server s or carry out a backup of the database in order to save the current tasks The crossGoodies feature the PEBackupRestoreTool for performing the backup You will find the tool in the crossGoodies Backup Restore_PE directory of the Across folder e g C Programs Across Please note that crossGoodies are not delivered as part of the Across package and as such are not covered by a warranty on the part of Across Systems GmbH nor are they a constituent of the update and support agreements Exceptions are those which are integrated in Across by default The crossGoodies are based on a specific Across version forward and backward compatibility with other versions may need to be tested Administrator Manual Across Language Server 107 Automatic distribution of Clients Automatic patching 10 Auto deployment 10 Auto deployment Apart from the normal manual installation Across Clients can also be installed via auto deployment This automatic software distribution mechanism is executed via the network from a central source e g by the system administrator For this the files to be installed must be on hand in the form of installation packages in the MSI format Especially if you
196. ur Server Administrator Manual Across Language Server 138 15 Appendix Installing Web Server IIS If the crossTerm Web Server works properly the respective window will appear e x E by http localhost crossT ermWeb crossTermWeb dll Pra by Anonymous crossTerm X tnt LS 03 File Edit View Favorites Tools Help y crossTterm Web N lt Jx 2 lt E 4 jo ja jo o jo jz z im x e l To m m O O ju gt N ae memo of r Text to search for across The same applies to crossWeb In crossAdmin select gt gt Tools gt gt Configure crossWeb and enter the address http localhost crossWeb in your Internet browser From other computers in the same local network you can access crossWeb under the address http lt server IP address gt crossWeb replace lt server IP address gt with the IP address of your Server If crossWeb works properly the login window will appear amp g http localhost crossWeb Login aspx P y crossWeb across v6 0 6069 X File Edit View Favorites Tools Help English United States M crossWeb Please enter your login name and password below to get access to crossWeb Login name Password Authentication type Copyright 2004 2014 Across Systems GmbH Administrator Manual Across Language Server 139 15 Appendix Integrating Across in Other Program
197. ust be entered under Location of the configuration file Furthermore the IP address of the crossAPI the crossAPI user name and the crossAPI password must be entered Moreover you can activate advanced crossAPI logging for error analysis in the event of any problems with the connector In the Folder monitoring section it is possible to select whether the data exchange should be carried out via local folders or via an FTP server 4 6 1 2 LAN Settings If the data exchange should be carried out via local folders the path information for the input and output folder should be entered here Administrator Manual Across Language Server 62 l Login via Windows 4 crossAdmin Administration Software 4 6 1 3 FTP Settings If the data exchange is to take place via FTP enter the paths of the download and upload folders along with the user name and password here 4 6 1 4 Default Settings The parameters for automatic project setup in Across are defined here A workflow a subject and a relation can be defined Moreover you can define a time period after which the check out from Across is to take place automatically You can also determine that documents imported via connector are not deleted in Across after they are transferred back 4 7 crossWeb With crossWeb users can directly access the Across Language Server via the Internet using only their browser and without having Across installed on their computers crossWeb ena
198. vices to install for Webserver 115 Installation Type Role services Description Server Selection L Ablaufverfolgung Kompatibilit t mit der IIS 6 Server Roles O Anforderungsiiberwachung Verwaltung stellt eine i C Benutzerdefinierte Protokollierung i Aufwartskompatibilitat f r Features C ODEC Protokollierung i Anwendungen und Skripts bereit Web Server Role 115 C Protokollieru ngstools die die beiden IIS APlIs ABO zP t L Anwendungsentwicklung Administratorbasisobjekt und ADSI Role Services a FTP Server Active Directory Service Interface EA O FTP Dienst verwenden Sie k nnen vorhandene _ FTP Erweiterbarkeit 115 6 Skripts verwenden um den 115 C Hostfahiger Webkern fiir Internetinformationsdien i T Webserver zu verwalten d Verwaltungsprogramme IS Verwaltungskonsole C 1I5 Verwaltungsskripts und tools d Compatibilitat mit der 115 6 Verwaltun IIS 6 Metabasiskompatibilitat IIS 6 Skripttoo s IIS 6 Verwaltungskonsole Kompatibilitat mit WMI fiir 115 6 C Verwaltungsdienst 4 The installation of the Web Server will start FE Add Roles and Features Wizard DESTINATION SERWER Installation progress WIN CG9 trasted View installation progress chy Feature installation aes Installation started on WIN CG9 trusted Webserver 115 Verwaltungsprogramme Kompatibilit t mit der 115 6 Verwaltung WS 6 Verwaltungskonsole 115 6 Skripttools IS 6 Metabasiskompatibilitat Kompatibilit t mit WMI f r IIS 6
199. visor The user does not need to have a license Under General you can determine whether the crossTank and crossTerm windows are to be available for the crossWeb users Using the respective button you can enable the spell checkers Sentry Spellchecker and Hunspell available in crossWeb for all crossWeb users on the server side In addition you can determine that words written in capitals e g UNHCR and words containing numbers e g L10N can be ignored Information on crossWeb spell checkers is available in the chapter on page 69 Under E Mail Settings you can enter the SMTP server settings for sending e mail when finishing tasks via crossWeb Click Authentication for further settings The option for proxy use is intended for very specific use cases Should you experience problems with the display in crossWeb please contact our support see page 14 In this case the option for proxy use can solve the problem In addition you can set a default language for the crossWeb user interface in the Other crossWeb Options section In this way the homepage of crossWeb will be opened in the selected language but if necessary can be changed by the user After changing the crossWeb configuration the changed settings must be committed to the underlying crossWeb configuration file by clicking the Update button Subsequently restart the application pool of crossWeb or of the Web server IIS The changes will only become active after this has
200. with the following step Across Installation Wizard v6 0 Rights adjustment G 5 Across v6 0 offers a functionality called auto patch This feature reduces the administrative efforts after patching the Across Language Server environment lt requires to set some specific rights to the Across sub directory for updating Across system files if needed By default this feature is enabled and rights will be set now Activate rights for Windows users or groups recommended O Activate rights for user defined Windows users or groups only for advanced users O Do not activate any rights not recommended lt Back 16 Select the users or groups from the list for which you wish to adjust the auto patching rights Click Add to add further users or groups Then click Next gt Across Installation Wizard v6 0 Advanced rights adjustment a y The following Windows users or groups are allowed to use auto patching Userfgroup name sh Benutzer Remove E lt Back Administrator Manual Across Language Server 20 3 Installation 17 Click Next gt to continue with the installation of the Across Server 5 Across Server Environment 6 0 Setup a gt Welcome to the Across Server Ta a Environment Setup Wizard The Setup Wizard will install Across Server Environment on your computer Click Next to continue or Cancel to exit the Setup Wizard Cancel 18 Select the Single Server Installation and

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