SMS DocLink User Manual - Business Messaging Services Manuals
Contents
1. see Requesting Documents In order to manage your Nickname Address Book you must login to the SMS DocLink user interface and click on the Reporting tab 1 Open an Internet browser and navigate to the URL given in your registration notification email You may wish to bookmark the URL for future use 2 Having logged in using your username and password click on SMS DocLink and then Nickname Address Book Add a nickname entry to your address book 1 Add a single unique keyword nickname in the Nickname field 2 Check the appropriate radio button to define your address type as either email or fax 3 Enter a valid address in the address field Note that fax numbers need to be in international format e g 27211234567 4 Click Add Edit a nickname Click the Edit button adjacent the Nickname entry you wish to edit Edit your entry Click Save to save your changes and return to your Nickname Address Book Click Cancel to return to your Nickname Address Book without any changes FOND Delete a nickname 1 Click the Delete button adjacent the Nickname entry you wish to delete Reports In order to view keyword statistics and detailed message reports you must login ot the SMS DocLink user interface and click on the Reporting tab 1 2 3 DOUR Open an Internet browser and navigate to the URL given in your registration notification email You may wish to bookmark the URL for future use Having logged in using2. Nu GRAPEVINE SMS DocLink User Manual Contact Us GRAPEVINE HOUSE STEENBERG OFFICE PARK SILVERWOOD CLOSE TOKAI 7945 P O BOX 104 STEENBERG 7947 TEL 27 21 702 3334 FAX 27 21 702 3334 Table Of Contents WCIGOIME vis EE OE E OR EE EE ca ava vad deta EET Oe EE ES EE SE OE OR Oe 1 Getting Started ae DocLink Files wie Add DocLink Files 38 Edit DocLink Files wa 4 Delete DocLink Files wid Nickname Address BOOK ee ee ee wd Add a nickname entry to your address book ME ae el tasa 3226 Requesting Documents esse nn vs Request a document to be sent via email eek Request a document to be sent via FAX ese see ee Re ee Re Re Re ee Re ee nen ee nennen sel Request a document to be sent to a predefined contact in your Nickname Address Book 8 ContactUs rennen een niin iene aid EER aee 49 For mor informationi a OR RE OE EE FR Oe 9 EA EO EO RE AA OORDE EE 9 For Support ee Contact 9 alo l EREE STE ENEE A E NT 1 Welcome Welcome to SMS DocLink SMS DocLink is designed to be an easy to use application that enables mobile phone users to request documents by sending a keyword The document is then delivered electronically to a specified fax number or email address Using SMS DocLink you can e Upload documents to the DocLink File store via a web based user interface e Define document keywords via a web based user interface e Pre define nicknames for e
3. ct the Send as attachment radio button Note that a URL document can not be sent as an attachment 4 To enable your document to be sent via fax check the Enable sending this document via Fax check box Note that if you fax enable a URL document only the URL will be sent to the fax recipient 5 Click Save to add your document to the SMS DocLink file server and return to the DocLink File list 6 Click Cancel to return to the DocLink File list without saving your entry See example below Define Email Format Send As 9 hs 2 url O Attachment Subject From E Mail Address Header URL is displayed here Footer FI Enable sending this document via Fax SAVE CANCEL Note Mandatory fields are marked with Edit DocLink Files To edit an existing DocLink file click on the View DocLink File link from the DocLink Files sub menu Click the Edit button adjacent the document you wish to edit Edit your document settings and save See Add DocLink Files Delete DocLink Files To delete an existing DocLink file click on the View DocLink File link from the DocLink Files sub menu Click the Delete button adjacent the document you wish to delete Nickname Address Book The Nickname Address Book allows you to store contacts and associate an alias to them When requesting a document include the nickname instead of the full address To find out more about requesting SMS DocLink documents from your mobile phone
4. mail addresses and fax numbers e Generate reports and view request documents via a web based user interface e Request documents to be delivered via fax or email from your mobile phone See also e Getting Started e DocLink Files e Nickname Address Book Reports e Requesting Documents Getting Started To get started you must be registered to use SMS DocLink You will receive via email notification that you have been registered The email contains the following information The URL for the SMS DocLink web based user interface Your username and password for the SMS DocLink web based user interface e The service number to which to send SMS Keyword requests See also e Welcome e DocLink Files e Nickname Address Book Reports e Requesting Documents DocLink Files In order to view and add your DocLink files you must login to the SMS DocLink user interface 1 2 Open an Internet browser and navigate to the URL given in your registration notification email You may wish to bookmark the URL for future use Having logged in using your username and password click on SMS DocLink Add DocLink Files To add a new DocLink file to SMS DocLink click on the Add DocLink File link from the DocLink Files sub menu 1 Enter a single Keyword and description for your DocLink file Each Keyword must be unique See example below Add Doclink File Keyword Description Associate your SMS DocLink D
5. ocument to your keyword It is possible to add two types of DocLink Documents Files or URL s Adding a File to your DocLink application Select the Browse to File radio button and click on the Browse button to navigate to the file you wish to upload You will not be permitted to upload files larger than 1MB Most Microsoft compatible file formats are support such as PDF and MS Word Adding a URL to your DocLink application Select the Enter URL radio button and enter a URL in the field provided e g http www myWebSite com See example below Browse for File File Browse Disclaimer O Enter URL URL Define your Email Format It is possible to define the layout of the email that will be sent to the recipient of the SMS DocLink file Define the subject from email address header and footer of the email The header and footer will be displayed in the body of the email It is also possible to stipulate how your document is sent You can set your document to be sent in one of two ways As a URL or as an attachment Send document as a URL To send your document as a URL select the Send as URL radio button By selecting this option a link to your document will be displayed between the header and the footer of the email body This option allows the recipient to download the document from the DocLink server SMS DocLink User Manaul Send document as an attachment To send your document as an attachment sele
6. om Request a document to be sent via fax 1 Start a new SMS message 2 Type the keyword DOC followed by a space and the Keyword associated to the document you wish to request followed by a space and the fax number of the recipient you wish to send the document See example below SMS DocLink User Manaul 3 Send the SMS to the service number that you were given in your registration notification message Note SMS DocLink remembers the last recipient address associated to the MSISDN In the event of sending more than one document to the same recipient in succession enter only the keyword DOC followed by a space and the Keyword associated to the new document Leaving the recipient address out will automatically send the document to the recipient previously stated Example First SMS DOC MAP 27211234567 Second SMS DOC MAP Both these messages will be sent to 27211234567 Request a document to be sent to a predefined contact in your Nickname Address Book 1 Start a new SMS message Type the keyword DOC followed by a space and the Keyword associated to the document you wish to request followed by a space and the predefined Nickname Keyword of the recipient you wish to send the document To find out more about Nicknames see Nickname Address Book See example below 3 Send the SMS to the service number that you were given in your registration notification message Note SMS DocLink remembers the last recipient address associated
7. to the MSISDN In the event of sending more than one document to the same recipient in succession enter only the keyword DOC followed by a space and the Keyword associated to the new document Leaving the recipient address out will automatically send the document to the recipient previously stated Example First SMS DOC MAP JOE Second SMS DOC MAP Both these messages will be sent to the address associated to the Nickname JOE It is possible to configure the SMS DocLink service to use only the document keyword and recipient address using a short code To find out more about this service contact Grapevine Interactive See Contact Us Contact Us For more information Contact Grapevine Interactive Pty Steenberg Office Park Silverwood Tokai 7945 South Africa Phone local 082 16400 Phone International 27 821 6400 Fax local 021 702 3334 Fax International 27 21 702 3334 Email info vine co za Website http www grapevineinteractive com For Support Contact Email support vine co za Index C Contact Us D DockinksFiles rss ra G Getting Sta A AE es ee ER EE N Nickname Address BOOK ee Reports Requesting Documents Ww Welcome 11
8. your username and password click on SMS DocLink and then Reporting Choose which report type you want by clicking on the appropriate link You can generate keyword statistics or a detailed message report that shows the results of each document reguest Select a single keyword or All Keywords and specify the date range for the report Click on Go Note that most reports can be exported to Excel for offline review by clicking on the generate report link Requesting Documents SMS DocLink files are requested by sending a text message from a mobile phone to a specified service number Request a document to be sent via email 1 Start a new SMS message 2 Type the keyword DOC followed by a space and the Keyword associated to the document you wish to request followed by a space and the email address of the recipient you wish to send the document See example below 3 Send the SMS to the service number that you were given in your registration notification message Note SMS DocLink remembers the last recipient address associated to the MSISDN In the event of sending more than one document to the same recipient in succession enter only the keyword DOC followed by a space and the Keyword associated to the new document Leaving the recipient address out will automatically send the document to the recipient previously stated Example First SMS DOC MAP joe email com Second SMS DOC MAP Both these messages will be sent to joe email c
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