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Sun Enterprise 250 Server Owner`s Guide
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1. amp Sun J enne on oo O 0600 g 600 aan Le A AmA W ji 1 e e H 3 LEDs e Ab al PA A 4 Li LJ The Solstice DiskSuite software supplied with the Solaris server media kit lets you use internal disk drives in a variety of RAID configurations RAID 0 striping RAID 1 mirroring RAID 0 1 striping plus mirroring and RAID 5 striping with 54 Sun Enterprise 250 Server Owner s Guide June 1998 interleaved parity are all supported You can also configure drives as hot spares For more information on RAID configurations see About Disk Array Configurations and Concepts on page 189 The hot plug feature of the system s internal disk drives allows the removal and installation of drives while the system is operational This capability significantly reduces system down time associated with disk drive replacement The hot plug procedure involves software commands for preparing the system prior to removing a disk drive and for reconfiguring the operating environment after installing the replacement drive The exact hot plug procedure depends on which version of the Solaris operating environment you are using For the complete procedure please refer to
2. CD ROM drive Status and control panel Tape drive option Sun j PT mn of so 00o g m fa e we AO AmA J Disk access door Internal disk bays j Q e AN ma Da Disk drive LEDs For more information about front panel controls and indicators see About the Status and Control Panel on page 8 Access to the system s internal disk drives is through a large hinged door at the front of the system The disk access door features a key lock for added security Chapter1 System Overview 5 When the key is in the vertical position the door is unlocked Make sure that the key is in this position before you close the door To lock the door simply turn the key 90 degrees counterclockwise and remove the key This same key also controls the front panel keyswitch ol Q g aS wa o 0220202020 OOO OO O r OZ O 2 Unlocked D OP OS O TOO OO O00000 Locked OO OO OO O Q O O O O O O O O O O O O O SPORES OOOO 0 6 Sun Enterprise 250 Server O
3. OBDiag also indicates error conditions by lighting the front panel LEDs Anytime OBDiag detects an error it lights the general fault LED om It also uses the other front panel LEDs to indicate faults in the system s internal disk drives power supply subsystem or fans See About the Status and Control Panel on page 8 for more information about the front panel LEDs and their meanings Chapter 11 Diagnostics and Troubleshooting 233 How to Set the Diagnostic Level for POST and OBDiag Before You Begin Four different levels of diagnostic testing are available for power on self test POST and OpenBoot Diagnostics OBDiag max maximum level med medium level min minimum level and off no testing The system runs the appropriate level of diagnostics based on the setting of the OpenBoot PROM variable called diag level The default setting for diag level is min If your server is set up without a local console you ll need to set up a monitor or console before setting the diagnostic level See About Setting Up a Console on page 19 What to Do Note Perform this procedure with the power on and the keyswitch set to the Power on position 1 With the keyswitch in the Power on position press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard To enter the Stop a sequence press the Stop key and the a key simultaneously The ok prom
4. The following table provides a description of each LED LED Name Icon Description AC Present Status This green LED is lit to indicate that the primary circuit has power When this LED N is lit the power supply is providin P PPY 18 p 8 standby power to the system DC Status This green LED is lit to indicate that all DC outputs from the power supply are functional Chapter 11 Diagnostics and Troubleshooting 245 246 Disk LEDs The disk LEDs are visible from the front of the system when the bottom door is open as shown in the following figure LEDs When a disk LED lights steadily and is green it indicates that the slot is populated and that the drive is receiving power When an LED is green and blinking it indicates that there is activity on the disk Some applications may use the LED to indicate a fault on the disk drive In this case the LED changes color to yellow and remains lit The disk drive LEDs retain their state even when the system is powered off Error Messages Error messages and other system messa
5. If the SCSI device responds correctly to probe scsi all a message similar to the one on page 252 is printed out If the device responds and a message is displayed the system SCSI controller has successfully probed the device This indicates that the main logic board is operating correctly a If one drive does not respond to the SCSI controller probe but the others do replace the unresponsive drive b If only one internal disk drive is configured with the system and the probe scsi all test fails to show the device in the message replace the drive If the problem is still evident after replacing the drive replace the main Sun Enterprise 250 Server Owner s Guide June 1998 logic board If replacing both the disk drive and the main logic board does not correct the problem replace the associated UltraSCSI data cable and UltraSCSI backplane SCSI Controller Failures To check whether the main logic board SCSI controllers are defective test the drive response to the probe scsi command To test additional SCSI host adapters added to the system use the probe scsi all command You can use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values See OBP printenv Command on page 250 for more information At the ok prompt enter If a message is displayed for each installed disk the
6. MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Achtung CPU Karten von Sun verf gen ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzuf gen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Achtung Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemsch den Einhaltung der Richtlinien f r Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 Appendix C Safety Precautions 285 Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel e Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel e V rifier que la ten
7. 193 How to Prevent Overwriting of a Diskette You can physically protect a diskette write protect it so that data cannot be erased or overwritten Once you have write protected a diskette additional information cannot be saved on it When you no longer want to protect the information on a diskette you can change it back to write enable status and once again write and store information on it What to Do 1 Turn the diskette upside down and find the write protect tab 2 Move the tab toward the diskette s edge until you can see through the notch Use a ballpoint pen or other implement When you can see through the notch the diskette is write protected High density notch What Next If you want to change the diskette to write enable status see a How to Allow Writing to a Diskette on page 195 194 Sun Enterprise 250 Server Owner s Guide June 1998 How to Allow Writing to a Diskette You can physically protect a diskette write protect it so that data cannot be erased or overwritten Once you have write protected a diskette additional information cannot be saved on it When you no longer want to protect the information on a diskette you can change it back to write enable status and once again write and store information on it What to Do Turn the diskette upside down and find the write protect tab Push the tab away from the diskette s edge as far as it will go Use a ballpoint pen or ot
8. Compliance ID C250 Product Name Sun Enterprise 250 EMC USA FCC Class B This equipment complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This equipment may not cause harmful interference 2 This equipment must accept any interference that may cause undesired operation European Union This equipment complies with the following requirements of the EMC Directive 89 336 EEC EN55022 CISPR22 1985 Class B Curtis Straus LLC Report No 970643 EN50082 1 IEC801 2 1991 8 kV Direct 15 kV Air IEC801 3 1984 10 V m 80 AM at 1KHz IEC801 4 1988 4 0 kV Power Lines 1 kV Signal Lines IEC801 5 2 kV Power Lines L L L G 1 kV Signal Lines L G Shield G EN61000 3 2 TEC1000 3 2 1994 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 TEC950 1993 TUV GS Certificate 59871518 Model Sun Enterprise 250 floor mount unit TUV Bauart Certificate R9871519 Model Sun Enterprise 250R rack mount unit EN60950 w Nordic Deviations CB Scheme Certificate UL2214 113363 USA Supplementary Information This product was tested and complies with all the requirements for the CE Mark F i i A Le ITR d Plnou 2 18 98 Get AE da 2 18 98 Wayne L Bolivar DATE ohn Shades DATE Manager Qualification Engineering Quality Assurance Manager Sun Microsystems Computer Company Sun Microsystem
9. The following general handling and storage information applies to cartridges for any of the tape drives offered for your system m Keep cartridges away from anything magnetic m Store cartridges in a dust free environment a Keep cartridges away from direct sunlight and sources of heat cold or humidity Constant room temperature and 50 humidity is recommended Do not touch the surface of the tape Thermal Conditioning To ensure proper thermal conditioning keep the tape cartridge at the same temperature as the drive for 24 hours This applies to cartridges for any of the tape drives offered for your system Chapter 10 Using Storage Devices 209 How to Insert a Tape Cartridge What to Do 1 Verify that the tape cartridge write protect switch is set correctly If the lock window is open the tape is write protected Write protect switch 2 Insert the cartridge into the drive label side up 3 Push gently on the cartridge until it is pulled into the drive What Next To remove a tape cartridge from the drive see a How to Remove a Tape Cartridge on page 211 210 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a Tape Cartridge Before You Begin Note The information in this section applies to a DDS 3 tape drive If you have a different type of tape drive installed see the specifications shipped with the drive for information What to Do 1 Check that there i
10. What to Do 1 Disconnect any external cable s from the external faceplate of the PCI card 2 Disconnect all cables connected to the PCI card internal connectors 3 Remove the Phillips screw that secures the faceplate to the system rear panel Use a magnetized screwdriver if possible to prevent the screw from falling into the system chassis Chapter 5 Removing and Installing Main Logic Board Components 85 4 Pull the PCI card out of its slot Hold the card by the faceplate and its opposite edge and pull each end in turn until the card is freed from its slot Place the PCI card on an antistatic mat 5 If you are not replacing the PCI card install a PCI filler panel into the vacated slot Secure the filler panel with the screw from the PCI faceplate What Next To replace a PCI card complete this task a How to Install a PCI Card on page 87 86 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install a PCI Card Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 Read the documentation supplied with the PCI card for information about jumper settings PCI slot requirements and cable connections Know what type of PCI card you are installing or replacing and in which slot the card belongs on the main logic board see a Abou
11. You can also eject a compact disc by using one of these methods a Manually see How to Eject a Compact Disc Manually on page 205 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 207 204 Sun Enterprise 250 Server Owner s Guide June 1998 How to Eject a Compact Disc Manually What to Do Kill processes accessing the CD ROM drive if necessary The front panel Eject button will not eject a disc while the disc is in use To kill any processes accessing the CD ROM drive become superuser and type the following o su Password fuser k cdrom cdrom0 Note You should warn users before abruptly halting processes The command fuser u cdrom cdrom0 helps you identify who s accessing the CD ROM drive Refer to the Solaris 2 x System Administrator s Guide for more information about the fuser command Press the Eject button on the front panel The drive ejects the CD tray and you can remove the disc Chapter 10 Using Storage Devices 205 What Next You can also eject a compact disc by using one of these methods m With software commands see How to Eject a Compact Disc With Software Commands on page 203 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 207 206 Sun Enterprise 250 Server Owner s Guide June 1998 How to Eject a Compact Disc in an Emergency Before You Begin Us
12. 12 24 GB 4 mm DDS3 Tape Drive LED Keyswitch Assembly Appendix D Part Number 540 3273 330 2400 330 2399 370 2730 370 2817 370 3416 370 2376 540 3604 Illustrated Parts Breakdown 297 Key Description Part Number 1 LED Keyswitch Assembly 540 3604 298 Sun Enterprise 250 Server Owner s Guide June 1998 Index A AC power cord connecting 13 inlet 7 when to disconnect 35 agency compliance specifications 280 alphanumeric terminal 19 231 234 attaching 20 settings for 20 AnswerBook online documentation 16 antistatic foot strap 35 mat 35 wrist strap 35 36 array disk 189 ASCII terminal See alphanumeric terminal assemblies illustrated parts 292 to 298 ATM See network automatic system recovery ASR 4 43 B backplane See UltraSCSI backplane banks of memory 47 baud rate 21 60 boot device how to select 187 boot device configuration parameter 186 187 booting after installing new hardware 29 firmware OpenBoot 187 over main logic board Ethernet 183 over PCI based Ethernet interface 185 boxes shipped to you 12 Break key disabling 9 C cables connecting internal cables 165 keyboard mouse 23 MII Ethernet transceiver 180 twisted pair Ethernet TPE 178 casters installing 148 149 removing 146 147 cautions and warnings xvi 281 to 290 CD See compact disc CD ROM drive 2 installing 115 to 117 location 5 removing 113 to 114 troubleshooting
13. Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Fan Tray Assembly on page 124 a How to Remove a Power Supply on page 128 If your system has two power supplies remove both of them What to Do Disconnect all cables attached to the power distribution board Start at the top of the board and work your way down a Disconnect the keyswitch LED cable at connector J0401 b Disconnect the system interlock cable at connector J0501 c Disconnect the two power sense cables at connectors J0201 and J0202 d Disconnect the DC power cables at connectors J0204 J0205 and J0206 e Disconnect the UltraSCSI power cable at connector J0207 Chapter 8 Removing and Installing Backplanes and Cables 161 2 Loosen the two captive Phillips screws that secure the board to its mounting brackets One screw is located at the top edge and the other is located at the bottom edge of the power distribution board Ne 3 Remove the board from the chassis and place it on an antistatic mat What Next To replace the power distribution board complete this task a How to Install the Power Distribution Board on page 163 162 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the Power Dis
14. a How to Avoid Electrostatic Discharge on page 35 What to Do Prepare the system for disk removal The hot plug removal procedure involves software commands for preparing the system prior to removing the disk drive See About Internal Disk Drives on page 54 Note If the server is set up without a local graphics console terminal or monitor you need to set up one of these options in order to issue software commands See How to Attach an Alphanumeric Terminal on page 20 or How to Configure a Local Graphics Console on page 22 If you are not hot plugging the disk drive halt the operating system and turn off the system power See How to Power Off the System on page 26 Unlock the disk access door and swing it open Attach the antistatic wrist strap to a metal surface inside the system chassis Identify the disk drive to be removed and note the bay in which it is installed For information about disk status LEDs see About Internal Disk Drives on page 54 Chapter 6 Removing and Installing Storage Devices 107 6 Using your thumb and forefinger push the drive latch upward to release the drive handle Swing the handle out away from the drive until you feel the drive connector disengage from the backplane 7 Holding the drive by the handle slide it out of the drive bay Place the drive on an antistatic mat Note Wh
15. on page 172 How do you want to use configure your machine s internal disk array For background information about internal disk array use see About Disk Array Configurations and Concepts on page 189 a What software do you intend to load Software included in the server media kit or other software products may impose certain disk space or disk partitioning requirements Refer to the documentation accompanying this software to determine those requirements Once you ve answered these questions you re ready to begin What to Do Verify that you ve received all the parts of your system See About the Parts Shipped to You on page 12 Ensure that the system s front panel keyswitch is in the Standby position Connect the AC power cord to the power inlet at the rear of the power supply Connect the other end to a grounded AC power outlet The outlet must connect the system to a 15A circuit for North America and Japan and to a 10A circuit for Europe See your local electrical codes Chapter 2 System Setup 13 Insert the female end of the power cord through the plastic tie wrap loop located to the right of the supply Tighten the tie wrap to secure the connection Oo Li la of g a yy V a p Note If your server includes a second power supply connect its AC power cord in the same manner You may conne
16. 15 loading over a network 183 186 options installing 14 output device configuration parameter 231 241 P parallel port 3 characteristics 61 location 7 pin and signal specifications for 266 parity 3 21 41 191 part numbers 292 parts checklist of 12 illustrated breakdown of 292 to 298 PCI buses 2 51 to 53 configuration guidelines 51 to 53 parity protection 41 slot characteristics 52 PCI card configuration guidelines 51 to 53 device name 188 frame buffer card 22 host adapters 2 3 installing 87 to 89 removing 85 86 slot characteristics 52 slot locations 7 52 Peripheral Component Interconnect See PCI card PCI buses physical specifications 278 pkgadd utility 237 pkginfo command 237 POST diagnostics error reporting 220 243 how to use 219 221 overview 218 setting the diagnostics level 234 Index 303 power interlock switches 27 29 31 75 100 LED indicator 10 specifications 280 turning off 26 turning on 27 power cord AC when to disconnect 35 power distribution board installing 163 164 removing 161 162 power supply 7 configuration guidelines 57 fault monitoring 43 hot swap capability 3 43 57 installing 130 131 output capacity 57 280 redundancy 3 43 57 removing 128 129 troubleshooting 259 power supply LEDs 7 10 43 242 245 power on self test See POST diagnostics precautions safety 281 to 290 probe scsi command 250 259 pro
17. About Memory on page 47 2 Push the ejection lever away from the memory module and eject it from the socket Cee eer 3 Grasp the top corners of the memory module and pull it out of its socket Place the module on an antistatic mat What Next To replace a memory module complete this task a How to Install a Memory Module on page 79 78 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install a Memory Module Before You Begin Caution Dual inline memory modules DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove any DIMM from its antistatic packaging until you are ready to install it on the main logic board Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 For information about memory configuration see About Memory on page 47 What to Do Remove the new memory module from its antistatic packaging Locate the socket into which you will install the module See About Memory on page 47 Note Each bank
18. For information about the flash PROM jumper settings see About Flash PROM Jumpers on page 65 The illustration below shows the jumper locations on the main logic board J2604 MEE MI 2605 Serial port jumpers ir z aF Flash PROM jumpers S E SUD T nl U L U 62 Sun Enterprise 250 Server Owner s Guide June 1998 Jumpers are marked on the main logic board with identification numbers For example the serial port jumpers are marked J2604 and J2605 Jumper pins are located immediately adjacent to the identification number Pin 1 is marked with an asterisk in any of the positions shown below JXXXX Part number E oO o Pins x Asterisk indicates Pin 1 OO OO Chapter 4 Hardware Configuration 63 About Serial Port Jumpers The serial port jumpers on the main logic board J2604 and J2605 permit the configuration of the system s two serial ports for either EIA 423 or EIA 232D signal levels EIA 423 levels are the default standard for North American users E A 232D levels are required for digital telecommunication in nations of the European
19. The variable diag targets must be set to loopback device amp loopback or device amp loopback 3 The Sun part number for the TPE loopback connector is 501 4689 01 Port A tests are not run if ttya is being used as the input output device To run external loopback tests you must have a special passive loopback connector attached to each serial port and the variable diag targets must be set to loopback device amp loopback or device amp loopback 3 There is one passive connector available for this test Sun part number 501 4205 01 Use 501 4205 01 when ports A and B are not attached to external devices Test Name Description su 14 3062f8 Tests keyboard control and input logic including internal and external loopback tests su 14 3083f8 Tests mouse control and input logic including internal and external loopback tests rsc Tests RSC SSP hardware including RSC serial and Ethernet ports For additional details see About Remote System Control RSC on page 241 Special Considerations Keyboard tests run only when a keyboard is used as the input device To run external loopback tests you must have a special passive loopback connector attached to the keyboard mouse port The variable diag targets must be set to loopback device amp loopback or device amp loopback 3 The Sun part number for the loopback connector is 501 4690 01 Mouse tests are not run if a keyboard is used as an input device
20. This procedure must be performed by a qualified service trained maintenance provider Persons who remove any of the outer panels to access this equipment must observe all safety precautions and comply with skill level requirements certification and all applicable local and national laws Before You Begin You must remove all removable components from the old main logic board so that you can transfer them to the replacement board For more information see a How to Remove the Main Logic Board on page 72 Note Be sure to remove the NVRAM TOD module from the old main logic board so that you can transfer it to the replacement board What to Do Remove the main logic board from its antistatic packaging and place it on an antistatic mat Retain the packaging and use it to pack and return the defective board Set the jumpers on the replacement main logic board so that they are the same as the settings on the old board See About the Main Logic Board Jumpers on page 62 for more information about jumper locations and settings Sun Enterprise 250 Server Owner s Guide June 1998 3 Position the board inside the chassis Align the notches at the top and bottom edges of the board with the corresponding tabs on the chassis wall 4 Press the main logic board against the chassis wall as you slide it toward the rear panel 5 Tighten the three captive screws securing the main logic
21. by the system After the reconfiguration reboot has successfully completed the system prompt should be displayed Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see a About the Status and Control Panel on page 8 Sun Enterprise 250 Server Owner s Guide June 1998 gt gt How to Remove the Side Access Panel Caution Do not operate the system while any of its plastic outer panels or doors are removed Caution Removing the side access panel or removable media assembly activates the system power interlock switches This safety mechanism prevents all DC voltages except 5V standby power from reaching any internal component when the side panel or removable media assembly is removed and the front panel keyswitch is left on Do not remove the side access panel or removable media assembly while the system is operating or the system will power off abruptly Before You Begin Complete this task a How to Power Off the System on page 26 What to Do Remove the security lock block if present See How to Install the Security Lock Block on page 17 2 Loosen the two captive screws securing the side panel to the rear of the chassis Chapter 3 Pr
22. 2525 530 2445 530 2440 530 2439 530 2685 Appendix D Illustrated Parts Breakdown 293 Assembly Illustrations Key Description Part Number 1 Power Supply Filler Panel 340 4416 2 Power Supply 360W 300 1352 3 Main Logic Board 501 4681 4 Fan Tray Assembly 540 3274 5 UltraSCSI Backplane 501 4682 294 Sun Enterprise 250 Server Owner s Guide June 1998 Key e WO N Description Main Logic Board PGX Graphics Frame Buffer Card PCI SSP Paddle Card and Cable UltraSPARC II CPU 250 MHz 1 MB Ecache UltraSPARC II CPU 300 MHz 2 MB Ecache DIMM 32 MB 60 NS DIMM 64 MB 60 NS DIMM 128 MB 60 NS Appendix D Part Number 501 4681 370 2256 501 4818 501 4857 501 4849 501 2622 501 2480 501 3136 Illustrated Parts Breakdown 295 Key Description Part Number 1 PCI Filler Panel 340 3256 2 Power Distribution Board 501 4683 3 4 2 GB UltraSCSI Disk Drive 540 2938 9 GB UltraSCSI Disk Drive 540 2951 4 Disk Access Door 540 3352 296 Sun Enterprise 250 Server Owner s Guide June 1998 Key a amp WwW N Description RMA Bezel Diskette Filler Panel plastic CD ROM Tape Filler Panel plastic Diskette Drive 12X CD ROM Drive 32X CD ROM Drive
23. Autoterminating System Sun Device Sun Device 50 pin device EN Termi 68 68 68 68 68 50 Ermana Adapter cable Chapter 4 Hardware Configuration 69 Multi initiator Support The SCSI implementation of the system includes multi initiator support any external host adapter on the bus can drive Termpower This means that if the system should lose power the devices on the SCSI bus except those powered by the system can continue to operate Configuration Rules For Fast Wide performance you can connect up to 15 devices to the external SCSI bus For UltraSCSI performance no more than seven devices may be connected Each device must have a unique target address SCSI ID in the range from 0 to 15 You cannot assign target address 7 to any device it is reserved for the host adapter on the main logic board For UltraSCSI performance on the external SCSI bus all cables used must be UltraSCSI compliant and you must adhere to the following bus length restrictions a For 1 to 3 devices the maximum bus length is 3 meters 9 84 feet a For 4 to 7 devices the maximum bus length is 1 5 meters 4 92 feet You must include the Enterprise 250 internal bus length 0 5 meter 1 7 feet in your bus length calculations For Fast Wide performance on the external SCSI bus the maximum SCSI bus length for daisy chained SCSI devices is 6 meters 19 7 feet including the Enterprise 250 internal bus length 0 5 meter 1 7 feet UltraSCSI devices
24. B A N D o o iJ Power supply 0 al lal ia EN The system can accommodate one or two power supplies Each supply provides up to 360 watts of DC power All system configurations can operate with only one power supply installed A second supply can be used to provide N 1 redundancy allowing the system to continue operating should one of the power supplies fail Power supplies in a redundant configuration feature a hot swap capability You can remove and replace a faulty power supply without turning off the system power or even shutting down the operating system Chapter 4 Hardware Configuration 57 Note When removing a hot swappable power supply do not disengage and reengage the supply in rapid succession Always remove a supply completely before reinserting the same supply or a replacement supply Rapid seating and unseating of power supplies may result in false error conditions For information about removing and installing power supplies see How to Remove a Power Supply on page 128 and How to Install a Power Supply on page 130 Two LED indicators on the rear of the power supply display power status and fault conditions For additional details see Power Supply LEDs on page 245 Note Enterprise 250 power supplies will shut down automatically in response to certain over temperature and power fault conditions see Environm
25. Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release Sun Enterprise 250 Server Owner s Guide June 1998 How to Select the Boot Device Before You Begin Before you can select a boot device you must complete the installation procedure see a How to Install the Enterprise 250 Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Setting Up a Console on page 19 m Power on the system see How to Power On the System on page 27 If you want to boot across a network interface then you must also perform the following tasks a Configure the Ethernet port see How to Configure the Standard Ethernet Interface on page 173 m Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 or How to Attach an MII Ethernet Transceiver on page 180 The device that is used to boot the system is determined by the setting of an OpenBoot firmware configuration parameter called boot device The default setting of this parameter is disk net Because of this setting the firmware first attempts to boot from the system hard drive and if that fails then from the main logic board Ethernet interface This procedure assumes that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For more information about the OpenBoot f
26. Community The figure below shows the jumper locations and the table describes their function Ls rT Ls J2604 mmm J2605 AATTONA uv Serial port jumpers EE 2702 Default Shunt on Shunt on Shunt Jumper Pins 1 2 Selects Pins 2 3 Selects on Pins J2604 EIA 232D EIA 423 24 3 J2605 EIA 232D EIA 423 2 3 64 Sun Enterprise 250 Server Owner s Guide June 1998 About Flash PROM Jumpers The system uses flash PROMs to permit the reprogramming of specific code blocks that are held in non volatile system memory and to permit remote reprogramming of that code by an authorized system administrator over a local area network Three jumpers on the main logic board affect flash PROM operation The figure below shows the jumper locations and the table describes their function J2604 Ml Ml J2605 1 EE 2702 Flash PROM jumpers Shunt on Jumper Pins 1 2 Selects J2702 Flash PROM J2704 Writ
27. FX and AUI type Ethernet networks For instructions on configuring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 173 For connector diagrams and pin assignments see Reference for the Twisted Pair Ethernet TPE Connector on page 270 and Reference for the Media Independent Interface MII Ethernet Connector on page 271 For information about operating characteristics and configuration parameters for the hme Fast Ethernet device driver please see Platform Notes The hme Fast Ethernet Device Driver This document is available on Solaris on Sun Hardware AnswerBook which is provided on the SMCC Supplement CD for the Solaris release you are running Chapter 4 Hardware Configuration 59 60 About the Serial Ports The system provides two serial communication ports through a pair of DB 25 connectors located on the rear panel Both ports are capable of synchronous and asynchronous communication In synchronous mode each port operates at any rate from 50 Kbaud to 256 Kbaud when the clock is generated internally When the clock is generated from an external source synchronous communication occurs at rates up to 384 Kbaud In asynchronous mode either port supports baud rates of 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 baud Both serial ports can be configured to provide EIA 423 or EI
28. Install a CD ROM Drive or Tape Drive on page 115 114 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install a CD ROM Drive or Tape Drive Before You Begin Know the configuration guidelines for installing removable media devices see a About the SCSI Removable Media Bays and the External SCSI Port on page 67 Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly RMA on page 100 What to Do If necessary remove the metal filler panel from the appropriate drive bay in the removable media assembly To release the panel deflect its two retainer tabs through the small rectangular slots on each side of the RMA enclosure If necessary remove the plastic filler panel from the RMA plastic cover On the back side of the RMA cover push the filler panel retainer tabs inward to disengage the filler panel If you are replacing a defective drive make sure that the jumper settings on the new drive match the settings on the old drive Slide the CD ROM or tape drive into its drive bay Align the two screw holes on each side of the drive with the corresponding holes in each side of the drive bay Chapter 6 Removing and Installing Storage Devices 115 5 Insert and tighten the four flat head Phillips screws that secure the drive
29. June 1998 Keyswitch position is in On mode System LED Status DISK ERROR POWER OFF ON POWER SUPPLY ERROR ACTIVITY OFF OFF GENERAL ERROR THERMAL ERROR OFF OFF Disk LED Status OK GREENERROR YELLOW DISK 5 OK DISK 3 OK DISK 1 OK DISK 4 OK DISK 2 OK DISK 0 OK Fan Bank Bank Speed Status 0 255 SYS 140 OK Power Supplies Supply Status 0 OK HW Revisions STP2223BGA Rev 4 STP20030FP Rev 1 System PROM revisions OBP 3 5 145 1997 10 15 14 50 POST 5 0 5 1997 10 09 16 52 Chapter 11 Diagnostics and Troubleshooting 249 250 OBP show devs Command If you are working from the OBP prompt ok you can use the OBP show devs command to list the devices in the system configuration OBP printenv Command Use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values OBP probe scsi and probe scsi all Commands To diagnose problems with the SCSI subsystem you can use the OBP probe scsi and probe scsi all commands Both commands require that you halt the system Note When it is not practical to halt the system you can use SunVTS as an alternate method of testing the SCSI interfaces See About Diagnostic Tools on page 216 for more information The probe scsi command transmits an inquiry comma
30. Next For more information about using the OpenBoot firmware see OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release Sun Enterprise 250 Server Owner s Guide June 1998 About Disk Array Configurations and Concepts The Solstice DiskSuite software designed for use with the system lets you configure the machine s internal disks in several configurations called disk arrays which improve performance capacity and availability Note Solstice DiskSuite and other software must be ordered separately This section describes some of the most popular and useful of those configurations including m Disk concatenation a Disk mirroring RAID 1 m Disk striping RAID 0 m Disk striping with parity RAID 5 m Hot spares Hot plug The DiskSuite software creates metadevices logical disk devices consisting of one or more physical disks or partitions from several disks Once you use Solstice DiskSuite to create a metadevice the operating system uses and maintains the metadevice as if it were a single device For instance you can combine the three disks c1t240s2 c1t3d0s2 and clt4d0s2 into the metadevice dev md rdsk d0 Chapter 9 Administration and Networking 189 190 Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large metadevice from two or more smaller d
31. Security Lock Block The security lock block supplied with the system is designed to prevent unauthorized removal of the system s side access panel What to Do Attach the lock block to the side access panel at the top center of the system rear panel Use the captive Phillips screw and washer provided with the lock block Chapter 2 System Setup 17 2 Install a padlock or combination lock through the lock block to prevent unauthorized removal of the side access panel To secure the power supplies as well loop a cable through the lock block and through each power supply handle Secure the cable with a padlock or combination lock 18 Sun Enterprise 250 Server Owner s Guide June 1998 About Setting Up a Console To install your server or to diagnose problems you need some way to enter system commands and view system output There are four ways to do this 1 Attach an ACSII character terminal to serial port A You can attach a simple terminal to serial port A The terminal can be capable of displaying and entering alphanumeric but not graphical data For instructions see How to Attach an Alphanumeric Terminal on page 20 2 Establish a tip connection from another Sun system For information about establishing a tip connection see the OpenBoot 3 x Command Reference Manual an online version of which is included with the Solaris System Administrator Answ
32. To run external loopback tests you must have a special passive loopback connector attached to the keyboard mouse port the variable diag targets must be set to loopback device amp loopback or device amp loopback 3 The Sun part number for the loopback connector is 501 4690 01 This test is not run if RSC is being used as the console device To run external loopback tests on the RSC Ethernet port the port must be connected to a 10 Mbps Ethernet network The variable diag targets must also be set to loopback3 or device amp loopback 3 To run external loopback tests on the RSC serial port a special passive serial loopback connector must be attached to the port The variable diag targets must also be set to loopback device amp loopback or device amp loopback 3 The Sun part number for the passive serial loopback connector is 501 4205 01 1 Depending on your system configuration the OBDiag menu may include tests for additional SCSI interfaces such as scsi 4 scsi 4 1 scsi 5 scsi 5 1 etc Chapter 11 Diagnostics and Troubleshooting 229 230 How to Use OpenBoot Diagnostics OBDiag When you turn on the system power OBDiag runs automatically if any of the following conditions apply a The OpenBoot PROM variable diag switch is set to true a You hold down the keyboard s Stop and D keys as you power on the system m You power on the system by turning the front panel keyswitch to the Diagnostics position
33. an Ethernet network it is necessary that there be a bootable image for Sun4u architecture somewhere on the network For details see the installation instructions accompanying your Solaris software What to Do At the ok prompt enter ok show devs The show devs command lists the system devices It displays the full path name of the hme device similar to the example below pci 1f 4000 pci 5 SUNW hme 0 1 Chapter 9 Administration and Networking 185 186 2 Change the default net device At the ok prompt enter ok nvalias net hme_path ok nvstore where hme_path is the full path name of the hme device in this example pci lf 4000 pci 5 SUNW hme 0 1 Load and boot the operating system over the network interface Enter either of the following commands a To load the operating system into the server s volatile memory enter ok boot net Note Because the operating system is only in volatile memory it is not retained across power cycles b To install the operating system onto the server s internal system hard drive enter ok boot net install Both commands boot the system and the system console displays the system prompt What Next If you want to use this Ethernet interface as the default boot device you must permanently change the value of the boot device parameter For more information see a How to Select the Boot Device on page 187 m OpenBoot 3 x
34. antistatic 35 media independent interface See MII Ethernet port memory modules 2 47 banks of 47 capacities 2 47 configuration guidelines 47 to 48 error reporting 260 handling 48 installing 79 80 location U number 260 removing 77 78 metadevice 189 MII Ethernet port See also Ethernet attaching MII Ethernet transceiver 180 location 7 pin and signal specifications for 271 MII to AUI transceiver 59 mirroring disk 41 54 189 modem line attaching to serial port 19 20 monitor attaching 22 mouse attaching 22 moving the system precautions 27 MPEG 2 49 N network See also Ethernet ATM 3 configuring interface 15 FDDI 3 172 name server 177 primary interface 174 setting default net device 186 token ring 3 172 troubleshooting 254 types 15 nvalias command 186 nvedit command 256 NVRAM TOD module installing 96 97 removing 94 95 nvstore command 256 O OBDiag 223 to 234 configuration variables 225 error reporting 223 232 how to use 230 to 233 interactive commands 225 interactive menu 224 overview 223 test descriptions 227 to 229 online documentation 16 OpenBoot firmware 187 OpenBoot PROM variables boot device 186 187 diag continue 226 232 diag level 225 234 diag passes 226 diag switch 219 230 diag targets 226 diag trigger 219 226 230 diag verbosity 227 232 input device 231 241 output device 231 241 operating system software installing
35. board to the rear panel 6 Reconnect the internal cables to the main logic board a Reconnect the two power cables to connectors J2902 and J2903 b Reconnect the two power sense cables to connectors J2901 and J4501 c Reconnect the SCSI backplane data cable to connector J1801 7 Reconnect any external cables to the rear panel of the system See Locating Rear Panel Features on page 7 Note When the side access panel is removed the system power interlock switches are activated This safety mechanism prevents any DC voltages except 5V standby power from reaching the main logic board while the side access panel is removed Chapter5 Removing and Installing Main Logic Board Components 75 76 What Next Remove the NVRAM module from the replacement board and install it on the old board for return to Sun Microsystems See How to Install the NVRAM TOD Module on page 96 Complete these tasks to transfer the components that you removed from the old main logic board to the new board a How to Install the SSP Paddle Card on page 92 a How to Install a CPU Module on page 83 a How to Install the NVRAM TOD Module on page 96 a How to Install a Memory Module on page 79 Complete this task to reassemble the system a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functi
36. by up to six hot swappable 1 inch or 1 6 inch high 3 5 inch wide UltraSCSI disk drives All six drives are supported by a 40 Mbyte per second UltraSCSI interface provided directly on the system s main logic board For more information about disk storage see About Internal Disk Drives on page 54 External multi disk storage subsystems and RAID storage arrays can be supported by installing single channel or multi channel PCI host adapter cards along with the appropriate system software Software drivers supporting SCSI and other types of devices are included in the Solaris operating environment An internal CD ROM drive is standard on the Enterprise 250 server The CD ROM drive has multimedia features which include multi session capability and fast access for image and video data An optional 1 44 Mbyte 3 5 inch diskette drive is also available Sun Enterprise 250 Server Owner s Guide June 1998 A 5 25 inch half height 1 6 inch bay is provided at the front of the system which may be used to house a removable media SCSI device such as an 8 mm tape drive a 4 mm DDS 2 or DDS 3 tape drive or a quarter inch cassette tape drive For additional details see About the SCSI Removable Media Bays and the External SCSI Port on page 67 Up to four external tape devices can be attached to the standard 68 pin Fast Wide SCSI port provided on the system s rear panel Additional external tape devices can be supported with appropriat
37. can be mixed with non UltraSCSI devices on the same bus The UltraSCSI devices will still operate at UltraSCSI speeds 40 Mbytes sec provided that the rules for UltraSCSI cabling bus length termination and target devices are followed If all external SCSI devices use 68 pin connectors connect all non Sun devices to the system first and connect a Sun autoterminating device to the end the chain If external mass storage devices consist of 68 pin devices and 50 pin devices connect the Sun 68 pin devices to the system first and terminate the chain with a 50 pin device and its terminator The 68 pin device connected to the 68 50 pin adapter cable must be autoterminating in order to terminate the high order bits If you install an internal tape drive in the system you should assign it target address 4 or 5 If you install an internal CD ROM in the system you should assign it target address 6 If these drives have been factory installed they are configured with the correct addresses for the system The removable media SCSI cable provides the termination for the internal SCSI bus 70 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 5 Removing and Installing Main Logic Board Components This chapter describes how to remove and install the main logic board components within the system For a list of part numbers for field replaceable units and optional equipment see Illustrated Parts Breakdown on page 292 Tasks c
38. card in a vacant PCI slot See How to Install a PCI Card on page 87 22 Sun Enterprise 250 Server Owner s Guide June 1998 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection Oo LR o oC Do ic si 2 d a es o F Joc 3 Connect the monitor s power cord to an appropriate AC power outlet 4 Attach the keyboard cable to the server s keyboard mouse port Jo oec oCo 2 5 Attach the mouse cable to the appropriate receptacle on the keyboard What Next You can now issue system commands and view system messages Continue with your installation or diagnostic procedure as needed Chapter 2 System Setup 23 24 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 3 Preparing to Install or Replace Parts This chapter tells you what you need to know and need to do before opening the system to install remove or replace parts Tasks covered in this chapter include How to Power Off the System page 26 How to Power On the System page 27 How to Initiate a Reconfiguration Boot page 29 How to Remove the Side Access Panel page 31 How to Install the Side Access Panel page 33 How to A
39. check of the most basic hardware functions of the system For more information about POST see About Power On Self Test POST Diagnostics on page 218 and How to Use POST Diagnostics on page 219 OBDiag provides a more comprehensive test of the system including external interfaces OBDiag is described in About OpenBoot Diagnostics OBDiag on page 223 and How to Use OpenBoot Diagnostics OBDiag on page 230 At the application level you have access to SunVTS diagnostics Like OBDiag SunVTS provides a comprehensive test of the system including its external interfaces SunVTS also allows you to run tests remotely over a network connection You can only use SunVTS if the operating system is running For more information about SunVTS see About SunVTS Software on page 235 How to Use SunVTS Software on page 238 and How to Check Whether SunVTS Software Is Installed on page 237 Another application level program called Solstice SYMON provides you with a variety of continuous system monitoring capabilities It allows you to monitor system hardware status and operating system performance of your server For more information about SyMON see About Solstice SYMON Software on page 240 Remote System Control RSC Remote System Control RSC is a secure server management tool that lets you monitor and control your server over modem lines or over a network RSC provides remote system administration for
40. fan tray assembly Press the tab to release the connector 124 Sun Enterprise 250 Server Owner s Guide June 1998 2 Deflect the tab that secures the fan tray in the upper guide 3 Slide the fan tray out of the system Hold the tray at the center so it pulls out evenly What Next To replace the fan tray assembly complete this task a How to Install the Fan Tray Assembly on page 126 Chapter 7 Removing and Installing Miscellaneous Assemblies 125 How to Install the Fan Tray Assembly What to Do 1 Align the fan tray assembly with the upper and lower fan tray guides Hold the fan tray so that the arrow on its outer edge is facing up 2 Slide the fan tray into the top and bottom guides Hold the tray at the center so that the tray slides into the guides evenly 3 Continue to push the fan tray assembly until the deflecting tab locks and the assembly is held securely in the guides 126 Sun Enterprise 250 Server Owner s Guide June 1998 4 Connect the fan tray cable to the fan tray assembly Connect the end of the cable that is labeled P2 The connector is keyed and attaches in only one way Press the connector until the tab locks the cable in place What Next To reassemble the system complete this task a How to Install the Side Access Pane
41. ha retirado la fuente de alimentaci n del chasis del sistema A Precauci n El interruptor de encendido de este producto funciona exclusivamente como un dispositivo de puesta en Bater a de litio MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48TO08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas i Precauci n En las placas de CPU Sun hay una bater a de litio insertada en el reloj de tiempo real tipo SGS N m Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Aseg rese de cerrar la tapa superior antes de volver a encender el equipo cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo i Precauci n Es peligroso hacer funcionar los productos Sun sin la tapa superior colocada El hecho de no tener en Aviso de cumplimiento con requisitos de l ser Los productos Sun que utilizan la tecnolog a de l ser cumplen con los requisitos de l ser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 Appendix C Safety Precautions 289 Nordic Lithium Battery Cautions Norge A D V A RS EL Litiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefal
42. jumpers located on the drives If the CD ROM and tape drives have been factory installed they are configured with the correct addresses for the system Chapter 4 Hardware Configuration 67 68 When installing an internal CD ROM or tape drive as an option you should verify the address settings on these devices The settings usually involve three sets of pins that determine the address in binary Attaching a jumper across a set of pins creates a binary 1 in that position 000 001 a A 010 ee SCSI ID 0 a2 SCSI ID 1 SCSI ID 2 421 421 421 m 011 E E 100 on 101 m BiH SCSI ID 3 a SCSI ID4 SCSI ID5 421 421 421 110 111 BES sms HE sc 421 421 See the documentation accompanying the drive for device specific information about checking and setting jumpers Bus Length For UltraSCSI performance on the external SCSI bus you must adhere to the following bus length restrictions for daisy chained SCSI devices m For 1 to 3 devices the maximum bus length is 3 meters 9 84 feet a For 4 to 7 devices the maximum bus length is 1 5 meters 4 92 feet You must include the Enterprise 250 internal bus length 0 5 meter 1 7 feet in your bus length calculations If you exceed these bus length restrictions UltraSCSI devices may operate at less than 40 Mbytes sec Under such conditions an UltraSCSI device may experience errors that eventually cause it to reset and operate at 20 Mbytes sec For
43. log option to send output to a log file in var adm Note Refer to the prtdiag man page for additional information An example of prtdiag output follows The exact format of prtdiag output depends on which version of the Solaris operating environment is running on your system Chapter 11 Diagnostics and Troubleshooting 247 248 prtdiag output ok usr platform sun4u sbin prtdiag v System Configuration Sun Microsystems sun4u Sun Ultra Enterprise 250 2 X UltraSPARC II 248MHz System clock frequency 83 MHz Memory size 640 Megabytes Run Ecache CPU CPU Brd CPU Module MHz MB Impl Mask SYS 0 0 248 1 0 US II Tel SYS dL di 248 13 0 US II Tad Memory Interlv Socket Size Bank Group Name MB Status 0 none u0801 32 0 0 none u0701 32 O 0 none U1001 32 O 0 none u0901 32 O 1 none U0802 64 O 1 none U0702 64 Q 1 none U1002 64 O 1 none u0902 64 O 2 none U0803 32 O 2 none U0703 32 ie 2 none U1003 32 O 2 none Uu0903 32 0 3 none U0804 32 O 3 none U0704 32 O 3 none U1004 32 eo 3 none U0904 32 O O Cards Bus Freq Brd Type MHz Slot Name Model SYS PET 33 0 SUNW m64B ATY GT B SYS PCI 33 1 pciclass 078000 SYS PCI 33 2 pciclass 078000 SYS PCI 33 3 glm Symbios 53C875 No failures found in System SAS RS SSSR Environmental Status ee ea a ee ee tat System Temperatures Celsius CPUO 44 CPU1 52 MBO 32 MB1 26 PDB 26 SCSI 24 Sun Enterprise 250 Server Owner s Guide
44. names ending in L indicate that the signal is active low Pin Description ji STROBE_L DATO DAT1 DAT2 DAT3 DAT4 DAT5 DAT6 OO NOAUA RA QO N DAT7 ray ACK_L BUSY PERROR SELECT_L M me e U N e 266 Sun Enterprise 250 Server Owner s Guide June 1998 Pin 14 15 16 17 18 19 20 21 22 23 24 25 Description AUTO_FEED_L ERROR_L INIT_L SLIN_L Z Z Z Z J Z Z Z Uo ToO g Q Q Q Q Q Q Q Q Z Reference for the SCSI Connector SCSI Connector Diagram SCSI Connector Signals c 38400000000000000000000000000000000001 5 68000000000000000000000000000000000035 Signal names ending in L indicate that the signal is active low Pin eo oo NI DTD oO FF NY M Oh e Be Pe Be BP mm N FD OU FP WO N e O Signal J SCSI_GN SCSI_GN J SCSI_GN J SCSI_GN J SCSI_GN SCSI_GN I g SCSI_GN J SCSI_GN J SCSI_GN SCSI_GN I g SCSI_GN o SCSI_GN J SCSI_GN SCSI_GN J SCSI GN SCSI_GND SCSI_CONN_TERMPWR Pin 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Signal SCSI_CONN_DAT lt 12 gt SCSI_CONN_DAT lt 13 gt SCSI_CONN_DAT lt 14 gt SCSI_CONN_DAT lt 15 gt SCSI_CONN_PAR lt 1 gt SCSI_CONN_DAT lt 0 gt SCSI_CONN_DAT lt 1 gt SCSI_CONN_DAT lt 2 gt SCSI_CONN_DAT lt 3 gt SCSI_CONN_DAT lt 4 gt SCSI_CONN_DAT lt 5 gt SCSI_CONN_DAT lt 6 gt SCSI_CONN
45. or a qualified electrician if you are not sure what type of power is supplied to your building protection and are not meant for use with computer systems Do not use household extension cords with your i Caution Not all power cords have the same current ratings Household extension cords do not have overload Sun product shock always plug the cord into a grounded power outlet Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric The following caution applies only to devices with a Standby power switch primary disconnect device for the system On systems with multiple power supplies all power cords must be unplugged to disconnect primary power from the system Each power cord should be plugged into a grounded power outlet that is nearby the system and is readily accessible Do not connect a power cord to a power supply that has been removed from the system chassis A Caution The power switch of this product functions as a standby type device only The power cord serves as the Lithium Battery MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ or MK48T08 Batteries are not customer replaceable parts They Caution On Sun CPU boards there is a lithium battery molded into the real time clock SGS No MK48T59Y may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it System Unit C
46. performing the task you should first read About Memory xiii Using UNIX Commands This document may not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information m Solaris 2 x Handbook for SMCC Peripherals a AnswerBook online documentation for the Solaris 2 x software environment a Other software documentation that you received with your system xiv Shell Prompts The following table shows the default system prompt and superuser prompt for the C shell Bourne shell and Korn shell Shell Prompt C shell machine_name C shell superuser machine_name Bourne shell and Korn shell Bourne shell and Korn shell superuser Sun Enterprise 250 Server Owner s Guide June 1998 Conventions The following table describes the typographic conventions used in this book Typeface or Symbol Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when su contrasted with on screen Password computer output AaBbCc123 Book titles new words or Read Chapter 6 in the User s Guide terms words to be emphasized Command line variable replace with a real name or value These are called class options You must be root to do
47. power cable from the rear of the diskette drive 118 Sun Enterprise 250 Server Owner s Guide June 1998 Remove the four Phillips screws securing the drive to the removable media assembly There are two screws located on each side of the drive Slide the drive out the front of its bay in the removable media assembly Push the drive from the rear to start the removal process Place the drive on an antistatic mat If you are not replacing the drive right away install a metal filler panel in the empty drive bay Align the two metal retainer clips in the front of the drive bay and press the filler panel into place If necessary install a plastic filler panel in the drive bay opening in the RMA plastic cover Insert the two retainer posts into their corresponding slots and press on the filler panel until it snaps into place What Next To replace the diskette drive complete this task a How to Install the Diskette Drive on page 120 Chapter 6 Removing and Installing Storage Devices 119 How to Install the Diskette Drive Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly RMA on page 100 What to Do 1 If necessary remove the metal filler panel from the diskette
48. removable media assembly to the system chassis 5 If necessary install one or more plastic filler panels in any empty drive bay openings in the RMA plastic cover Align the filler panel with its opening and press it into place 6 Replace the RMA plastic cover Align the two posts on the cover with the corresponding holes at the front of the chassis and press the cover evenly on both sides until it snaps into place Chapter 6 Removing and Installing Storage Devices 105 7 Connect the removable media SCSI cable to the UltraSCSI backplane at connector J0501 Each connector is keyed so that it connects in only one way 8 If applicable connect the diskette data cable to the SCSI backplane at connector J0502 9 Connect the removable media power cable to the UltraSCSI backplane at connector J0104 What Next To reassemble the system complete these tasks a How to Install the Fan Tray Assembly on page 126 a How to Install the Side Access Panel on page 33 106 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a Disk Drive The system s disk hot plug feature lets you remove a disk drive without shutting down the operating system or turning off the system power For more information see a About Internal Disk Drives on page 54 Before You Begin You must follow antistatic precautions when handling a disk drive For more information see
49. screwdriver if possible to prevent the screw from falling into the system chassis 4 Reconnect any external cables to the SSP card s external connectors What Next Complete the following task to reassemble the system m How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Chapter 5 Removing and Installing Main Logic Board Components 93 How to Remove the NVRAM TOD Module maintenance provider Persons who remove any of the outer panels to access this equipment must observe all safety precautions and comply with skill level requirements certification and all applicable local and national laws i Caution This procedure must be performed by a qualified service trained Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 94 Sun Enterprise 250 Server Owner s Guide June 1998 What to Do 1 Locate the NVRAM TOD module on the main logic board The NVRAM TOD module is located at board address U2706 2 Grasp the NVRAM TOD carrier assembly by the edges and pull out the NVRAM TOD module
50. server is set up without a local console you need to set up a console on it in order to issue software commands see m About Setting Up a Console on page 19 If the diskette is write protected you have to remove the write protection see a How to Allow Writing to a Diskette on page 195 What to Do Insert a diskette into the diskette drive From the console device enter the fdformat command Type the appropriate command as listed for your diskette It takes a minute or two for the system to format the diskette Storage Capacity Diskette Density Formatted Command High Density HD 1 44 Mbytes fdformat U Medium Density MD 1 2 Mbytes fdformat mU Low Density 2DD 720 Kbytes fdformat 1U You can now write to and read from the diskette Chapter 10 Using Storage Devices 199 How to Copy Files To and From a Diskette What to Do For instructions on how to copy files and file systems to and from a diskette see Solaris 2 x Handbook for SMCC Peripherals and Solaris User s Guide 200 Sun Enterprise 250 Server Owner s Guide June 1998 How to Insert a Compact Disc Into the Drive What to Do 1 Push the Eject button on the CD ROM drive to release the drive tray 2 Place a CD into the drive tray label side up A compact disc is a single sided storage medium Place it into the tray with the label side up as shown Label side 3 Gently push the tray back into the drive The
51. settings setenv variable value Sets the value for an OpenBoot PROM configuration variable See OBDiag Configuration Variables on page 225 for information about settings test all Runs all of the tests displayed in the menu test Runs only the test s identified by menu entry number in the command line except Run all test s except those identified by menu entry number in the command line what Displays selected properties of the device s identified by menu entry number in the command line The exact information provided varies according to device type OBDiag Configuration Variables The following table provides information about OpenBoot PROM configuration variables that affect the operation of OBDiag Use the printenvs command to show current values and the setenv command to set or change a value Both commands are described in OBDiag Commands on page 225 Variable Setting Description Default diag level off No tests are run at power up min Performs minimal testing of core functionality min med Performs functional tests for all system functions max Runs exhaustive tests for all functions except external loopbacks External loopback tests are run only if diag targets is set to loopback loopback3 device amp loopback or device amp loopback 3 Chapter 11 Diagnostics and Troubleshooting 225 Variable Setting Description Default diag false Stops testing with
52. tasks How to Power Off the System on page 26 How to Remove the Side Access Panel on page 31 How to Avoid Electrostatic Discharge on page 35 How to Remove the Fan Tray Assembly on page 124 What to Do 1 Disconnect the LED keyswitch assembly cables from the UltraSCSI backplane a Disconnect the keyswitch cable from connector J0601 This connector is located at the upper left corner of the backplane as viewed from the rear b Disconnect the LED ribbon cable from connector J0602 at the front of the UltraSCSI backplane This connector is located in the upper left corner of the backplane as viewed from the front Lift the thin collar at the top of the connector to disconnect the cable Take note of how the cable is routed 132 Sun Enterprise 250 Server Owner s Guide June 1998 Detach the LED ribbon cable from the underside of the removable media shelf Note At the front left corner of the system the LED ribbon cable is secured to the underside of the removable media shelf with double sided adhesive tape Carefully pull the cable downward to detach it from the shelf Reach in through the side of the chassis or open the disk access door for better access to the cable Chapter 7 Removing and Installing Miscellaneous Assemblies 133 3 Pull off the RMA plastic cover from the front of the removable media assembly Grasp both sides of the cover and pull i
53. the drives installed in the assembly 7 Place the assembly on an antistatic mat What Next For information about removing drives from or installing drives in the removable media assembly see How to Remove the Diskette Drive on page 118 How to Install the Diskette Drive on page 120 How to Remove a CD ROM Drive or Tape Drive on page 113 How to Install a CD ROM Drive or Tape Drive on page 115 To replace the removable media assembly complete this task How to Install the Removable Media Assembly RMA on page 104 Chapter 6 Removing and Installing Storage Devices 103 104 How to Install the Removable Media Assembly RMA What to Do Install the appropriate metal filler panel into any empty RMA drive bay opening Align the two metal retainer clips in the front of the drive bay and press the filler panel into place Grasp any cables attached to the rear of the removable media devices and feed them into the RMA opening at the front of the chassis Hold the removable media assembly in one hand and use the other hand to feed the cables into the opening Slide the removable media assembly into the system chassis Make sure that the cables are not caught between the removable media assembly and the chassis as you slide the assembly into the chassis Sun Enterprise 250 Server Owner s Guide June 1998 4 Tighten the two captive Phillips screws securing the
54. the installation procedure Return to a How to Install the Enterprise 250 Server on page 13 If you are adding additional interfaces to the system then you need to configure those interfaces see a How to Add an Ethernet Interface on page 175 Chapter 9 Administration and Networking 179 How to Attach an MII Ethernet Transceiver The Media Independent Interface MII lets you connect the system to a variety of external Ethernet transceivers providing compatibility with different Ethernet wiring types You can order an MII to AUI transceiver from Sun Microsystems as a separate option order number X467A A number of third party MII transceivers are also available for connecting to TX T4 FX and AUl type Ethernet networks The procedure below assumes you are connecting the Sun MII to AUI transceiver For third party transceivers see the documentation supplied with the transceiver Before You Begin If you are attaching an Ethernet Media Independent Interface MII transceiver to the system s standard Ethernet interface you must have already performed the following task Completed prerequisite steps in How to Install the Enterprise 250 Server on page 13 If you are adding an Ethernet interface you must have already performed the following tasks a Installed the system see How to Install the Enterprise 250 Server on page 13 m Installed a PCI Ethernet interface card see How to Install a
55. this type of failure is the main logic board However before replacing the main logic board you should a Remove optional PCI cards b Remove optional DIMMs Leave only the four DIMMs in Bank A c Repeat POST to determine if any of these modules caused the failure d If POST still fails then replace the main logic board Video Output Failure Symptom No video at the system monitor Action 1 Check that the power cord is connected to the monitor and to the wall outlet 2 Verify with a volt ohmmeter that the wall outlet is supplying AC power 3 Verify that the video cable connection is secure between the monitor and the video output port Use a volt ohmmeter to perform the continuity test on the video cable 4 If the cables and their connections are okay then troubleshoot the monitor and the graphics card Chapter 11 Diagnostics and Troubleshooting 257 258 Disk or CD ROM Drive Failure Symptom A disk drive read write or parity error is reported by the operating system or a software application A CD ROM drive read error or parity error is reported by the operating system or a software application Action Replace the drive indicated by the failure message Symptom Disk drive or CD ROM drive fails to boot or is not responding to commands Action Test the drive response to the probe scsi all command as follows At the system ok prompt enter ok reset all ok probe scsi all
56. used must contain four modules of equal capacity for example four 32 Mbyte memory modules four 64 Mbyte modules to function properly Do not mix capacities within the same bank See About Memory on page 47 Orient the module so that the small notch on the bottom corner of the module is at the same end as the socket s ejection lever Chapter5 Removing and Installing Main Logic Board Components 79 80 4 Align the module with its socket until it contacts the socket evenly along the socket s length Push firmly down on both ends of the module until the bottom edge is firmly seated in the socket Ensure that all module contacts engage in the socket What Next Complete this task to reassemble the system a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 29 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a CPU Module Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access
57. you can observe its progress and any error indications in the following locations m System console or Remote System Control RSC console m Front panel fault LEDs a Keyboard LEDs if a keyboard is present You can also obtain a summary of POST results by using the post and rsc commands Observing POST in Progress As POST runs it displays detailed diagnostic status messages on the system console or on an RSC console if POST output has been redirected to an RSC console If POST detects an error it displays an error message on either the system console or the RSC console that indicates the failing part A sample error message is provided below Power On Self Test Failed Cause DIMM U0702 or System Board ok 220 Sun Enterprise 250 Server Owner s Guide June 1998 POST status and error conditions are indicated by the general fault LED om on the system front panel The LED blinks slowly to indicate that POST is running It remains lit if POST detects a fault If a Sun Type 5 keyboard is attached POST status and error indications are also displayed via the four LEDs on the keyboard When POST starts all four keyboard LEDs blink on and off simultaneously After that the Caps Lock LED blinks slowly to indicate POST is running If an error is detected the pattern of the lit LEDs provides an error indication See Error Indications on page 242 for more information If POST detects an error condition that prevents the
58. you removed these brackets previously you must reinstall them now See How to Install the Chassis Foot Glides on page 152 2 Align the holes in the floor casters assembly with the corresponding mounting holes on the underside of the chassis Position the casters assembly with the four casters facing up Align the two large holes in the assembly with the large holes in the chassis bottom 148 Sun Enterprise 250 Server Owner s Guide June 1998 3 Secure the casters assembly to the chassis using the eight Phillips screws provided with the assembly 4 Carefully return the chassis to its upright position Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Chapter 7 Removing and Installing Miscellaneous Assemblies 149 150 How to Remove the Chassis Foot Glides Before You Begin Complete this task a How to Power Off the System on page 26 What to Do Carefully turn the system chassis upside down Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Place the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front
59. 18 1G0418 160418 1G0416 1G0416 1G0416 1G0666 1G0416 system probe scsi all output continued Target 9 Unit 0 Disk SEAGATE ST32550W SUN2 1G0416 Target a Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 Target b Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 Target c Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 Target d Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 Target e Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 Target f Unit 0 Disk SEAGATE ST32550W SUN2 1G0418 pci 1f 4000 scsi 3 1 pci l1f 4000 scsi 3 Target 0 Unit 0 Disk SEAGATE ST34371W SUN4 2G3862 Target 4 Unit 0 Removable Tape ARCHIVE Python 02635 XXX5962 Target 6 Unit 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 Target 9 Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 Target b Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 pci 1f 4000 pci 5 SUNW isptwo 4 Target 1 Unit 0 Disk SEAGATE ST34371W SUN4 2G8246 Target 2 Unit 0 Disk SEAGATE ST34371W SUN4 2G8254 Target 3 Unit 0 Disk SEAGATE ST34371W SUN4 2G8246 Target 4 Unit 0 Disk SEAGA ST34371W SUN4 2G8246 Target 5 Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 Target 6 Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 Chapter 11 Diagnostics and Troubleshooting 253 About Diagnosing Specific
60. 258 Centronics compatibility 3 61 chassis ground screw 7 checklist of parts 12 clearance specifications 278 299 compact disc cleaning 214 ejecting in an emergency 207 ejecting manually 205 ejecting with software commands 203 inserting into drive 201 when drive cannot read 214 concatenation of disks 190 configuration parameters See OpenBoot PROM variables configuration See hardware configuration connector specifications 263 to 275 console system 15 19 conventions used in this book xv cover See side access panel CPU board See main logic board CPU module 2 configuration guidelines 49 50 installing 83 84 removing 81 82 D damage preventing electrostatic 35 48 to memory modules 77 79 to tape cartridges 209 device trees rebuilding 30 diag continue configuration parameter 226 232 diag level configuration parameter 225 diagnostics 215 to 262 See also POST diagnostics OBDiag Sun VTS available tools 216 overview of flowchart 217 setting the diagnostics level 234 diag passes configuration parameter 226 diag switch configuration parameter 219 230 diag targets configuration parameter 226 diag trigger configuration parameter 219 226 230 diag verbosity configuration parameter 227 232 dimensions See specifications DIMM See memory modules 300 Sun Enterprise 250 Server Owner s Guide June 1998 disc compact See compact disc disk backplane See UltraSCSI backplane disk cag
61. 6 memory related 259 OBDiag 223 233 POST diagnostics 219 220 243 power related 43 261 temperature related 42 261 etc hostname file 176 etc hosts file 176 Ethernet 3 59 See also MII Ethernet port twisted pair Ethernet TPE port adding an interface 175 as default boot device 184 186 booting over main logic board interface 183 booting over PCI based interface 185 characteristics 59 configuring interface 15 59 173 device names 255 link integrity test 174 254 to 256 MII Ethernet transceiver attaching 180 transceivers 59 180 twisted pair cable attaching 178 using multiple interfaces 174 175 external storage 2 3 F failure CD ROM drive 258 disk drive 258 fans 261 memory module 260 network 254 power supply 259 261 power on 256 SCSI controller 259 video output 257 fan tray assembly installing 126 127 removing 124 125 fans See also fan tray assembly failure 261 monitoring and control 42 fault indicators See status LEDs FDDI See network fdformat command 198 199 File Manager using to format diskettes 198 199 flash PROM jumpers 65 66 programming 9 65 66 floor casters installing 148 149 removing 146 147 floppy disk See diskette foot glides installing 152 153 removing 150 151 foot strap antistatic 35 frame buffer card 19 front panel features 5 fuser command 203 205 G general fault LED 10 242 grounding screw 7 Index 301 H hardware config
62. A 232D signal levels Signal levels are controlled by jumpers located on the system s main logic board The default setting is E A 423 For more information about configuring the serial port jumpers see About Serial Port Jumpers on page 64 See Reference for the Serial Port A and B Connectors on page 264 for the connector diagram rear panel icon and pin assignments Sun Enterprise 250 Server Owner s Guide June 1998 About the Parallel Port The system provides one IEEE 1284 compatible bidirectional parallel port for connecting the system to a local printer or other compatible parallel device Connectivity is provided by a standard 25 pin DB 25 connector on the rear panel of the system The parallel port operates at a 2 megabytes per second data transfer rate and supports the EPP protocol modes as well as standard Centronics Nibble and Byte modes See Reference for the Parallel Connector on page 266 for the connector diagram rear panel icon and pin assignments Chapter 4 Hardware Configuration 61 About the Main Logic Board Jumpers The jumpers on the main logic board have the following functions m J2604 and J2605 are used to configure the serial ports for either EIA 423 or EIA 232D operation For information about the EIA 423 232D jumper settings see About Serial Port Jumpers on page 64 m J2702 J2704 and J2804 are used to affect the operation of the flash PROM located on the main logic board
63. C If the value of location Y is a sensor on the PDB power distribution board SCSI backplane MBO or MB1 main logic board the ambient temperature identified by the value X has exceeded 53 degrees C TEMPERATURE CRITICAL Warning Indicates that the temperature measured at X degrees celsius at location Y has exceeded a critical threshold location Y After this warning message the system automatically shuts down If the value of location Y is a sensor on a CPU CPO or CP1 the temperature identified by the value X has exceeded 65 degrees C If the value of location Y is a sensor on the PDB power distribution board SCSI backplane MBO or MB1 main logic board the ambient temperature identified by the value X has exceeded 58 degrees C Chapter 11 Diagnostics and Troubleshooting 261 262 Message Type Description Power Supply X NOT Warning Indicates that there is something wrong okay with the DC output of the supply The system may shut down abruptly if the redundant power supply fails The value X identifies the power supply PSO is the lower power supply PS1 is the upper power supply Power supply X inserted Advisory A hot swap feature to tell you that the power supply identified by X was installed without service disruption Power supply X removed Advisory A hot swap feature to tell you that the power supply identified by X was removed without service disruption WARNING Fan failure Warning Ind
64. CD drive has an automated closing mechanism that retracts the tray into the drive Chapter 10 Using Storage Devices 201 What Next You can eject a compact disc from the drive by using one of three methods m With software commands see How to Eject a Compact Disc With Software Commands on page 203 a Manually see How to Eject a Compact Disc Manually on page 205 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 207 202 Sun Enterprise 250 Server Owner s Guide June 1998 How to Eject a Compact Disc With Software Commands Before You Begin If the server is set up without a local console you need to set up a console on it in order to issue software commands see a About Setting Up a Console on page 19 What to Do Kill processes accessing the CD ROM drive if necessary The disc will not eject while the drive is in use To kill any processes accessing the CD ROM drive become superuser and type the following Password fuser k cdrom cdrom0 Note You should warn users before abruptly halting processes The command fuser u cdrom cdrom0 helps you identify who s accessing the CD ROM drive Refer to the Solaris 2 x System Administrator s Guide for more information about the fuser command From the console device enter o eject cdrom0 The CD ROM disc should eject Chapter 10 Using Storage Devices 203 What Next
65. CI card that provides an additional Ethernet interface You must perform the following tasks a Install the system see How to Install the Enterprise 250 Server on page 13 a Install any additional PCI Ethernet interface cards that you wish to configure see How to Install a PCI Card on page 87 m Attach a cable to the new Ethernet port and to the network see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 or How to Attach an MII Ethernet Transceiver on page 180 What to Do Assign a network host name to the interface The host name must be unique within the network It can be made up of characters and numbers Do not use a dot in the host name Do not begin the name with a number or a special character Usually an interface host name is based on the machine host name For example if the machine is assigned the host name zardoz then the additional Ethernet interface could be named zardoz 1 The machine s host name is assigned when the operating system software is installed For more information see the installation instructions accompanying the Solaris software Determine the IP address for the interface An IP address must be assigned by your network administrator Each interface on a network must have a unique IP address Boot the operating system and log on to the system as superuser Enter the following command at the system prompt and the superuser password zardoz su Pa
66. Fast Wide performance on the external SCSI bus the maximum SCSI bus length for daisy chained SCSI devices is 6 meters 19 7 feet including the Enterprise 250 internal bus length 0 5 meter 1 7 feet Sun Enterprise 250 Server Owner s Guide June 1998 External SCSI Cabling and Termination Use the following cabling guidelines to ensure proper device cabling and termination on the external SCSI bus m In order to maintain UltraSCSI performance all cables used must be UltraSCSI compliant m The external SCSI bus must be correctly terminated Most Sun devices use autotermination See the documentation supplied with the device a If all external mass storage devices use 68 pin connectors connect all non Sun devices to the system first and connect a Sun autoterminating device to the end of the chain m If external mass storage devices consist of 68 pin devices and 50 pin devices connect the Sun 68 pin devices to the system first and terminate the chain with a 50 pin device and its terminator The 68 pin device connected to the 68 50 pin adapter cable must be autoterminating in order to terminate the high order bits Caution Do not connect 68 pin devices after 50 pin devices SCSI bus errors will occur The following figures provide a summary of the cabling guidelines S Non Sun Devi Sun Devi Autoterminating ystem on Sun Device un Device Sun Device 68 68 68 68 68 68
67. How to Remove a CPU Module on page 81 a How to Remove a PCI Card on page 85 a How to Remove the SSP Paddle Card on page 90 What to Do Disconnect any external cables attached to the rear panel of the system Be sure to note where each cable attaches to the rear panel See Locating Rear Panel Features on page 7 Disconnect the internal cables from the main logic board Press the tab on the cable connector to detach each cable a Disconnect the two power cables at connectors J2902 and J2903 b Disconnect the two power sense cables at connectors J2901 and J4501 c Disconnect the SCSI backplane data cable at connector J1801 Sun Enterprise 250 Server Owner s Guide June 1998 Loosen the three captive screws securing the main logic board to the rear panel Note Be sure to remove the SSP paddle card and all PCI cards prior to removing the main logic board See Before You Begin on page 72 Slide the main logic board away from the rear panel until it is free Pull the bottom edge of the main logic board away from the machine and lift the board out of the system Place the main logic board on an antistatic mat What Next To replace the main logic board complete this task a How to Install the Main Logic Board on page 74 Chapter5 Removing and Installing Main Logic Board Components 73 74 How to Install the Main Logic Board Caution
68. II transceivers are also available for connecting to TX T4 FX and AUl type Ethernet networks For instructions on configuring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 173 For information about operating characteristics and configuration parameters for the hme Fast Ethernet device driver please see Platform Notes The Fast Ethernet Device Driver This document is available on Solaris on Sun Hardware AnswerBook which is provided on the SMCC Supplement CD for the Solaris release you are running Additional network interfaces are available through PCI cards providing connection to Ethernet token ring FDDI and other network types For more information see How to Add an Ethernet Interface on page 175 and the documentation supplied with the PCI network interface card Sun Enterprise 250 Server Owner s Guide June 1998 How to Configure the Standard Ethernet Interface Before You Begin You must perform the following tasks m Complete the prerequisite steps in How to Install the Enterprise 250 Server on page 13 m Determine which of the two Ethernet ports you want to use see About Network Interface Options on page 172 m Attach a cable to the appropriate Ethernet port see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 or How to Attach an MII Ethernet Transceiver on page 180 Note You can configure only one Eth
69. In the CPU card cage locate the slot for the CPU module that you are installing on the main logic board Align the edges of the CPU module board with the grooves in the CPU card cage and ensure that the ejection levers are open Slide the CPU module evenly into the grooves in the CPU card cage Push until the CPU module board meets the connector at the back of the CPU card cage Chapter 5 Removing and Installing Main Logic Board Components 83 4 Engage the notch in each lever with its side of the CPU card cage 5 Simultaneously push both levers toward the center of the CPU module until it is fully seated in its connector What Next Complete the following task to reassemble the system a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 29 84 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a PCI Card Before you Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35
70. M3 In the event of an automatic system reset POST diagnostics run under either of the following conditions m The diag switch variable is set to true and the diag trigger variable is set to error reset or soft reset a The front panel keyswitch is in the Diagnostics position A and the diag trigger variable is set to error reset or soft reset For information about the various keyswitch positions see About the Status and Control Panel on page 8 OBDiag tests run automatically without operator intervention under the conditions described above However you can also run OBDiag in an interactive mode and select which tests you want to perform The following procedure describes how to run OBDiag interactively from the system ok prompt Before You Begin You can choose to view OBDiag diagnostic and error messages locally on a system console or terminal or remotely from an RSC console see About Remote System Control RSC on page 241 To view diagnostic and error messages locally you need to set up a console before starting OBDiag See About Setting Up a Console on page 19 To view diagnostic and error messages remotely you need to configure the RSC software before starting OBDiag see the Remote System Control RSC User s Guide Sun Enterprise 250 Server Owner s Guide June 1998 Note By default OBDiag output is displayed on the local system console or terminal If your server has been reconfigure
71. PCI Card on page 87 What to Do 1 Locate the appropriate MII Ethernet connector The system comes with one MII Ethernet connector on the rear panel Your system may also include one or more additional TPE connectors provided via PCI Ethernet interface cards 180 Sun Enterprise 250 Server Owner s Guide June 1998 2 Plug the MII Ethernet transceiver into the MII Ethernet connector on the system rear panel o ige 00 GB o o C k 3 Attach the network AUI cable to the AUI connector on the MII to AUI transceiver 4 Lock the AUI connector As viewed from the top slide the latch to the right to lock the AUI cable to the MII to AUI transceiver Use a flat blade screwdriver if necessary 5 Connect the other end of the cable to the appropriate network device There are a variety of connector and cabling options available for the AUI connection See your network administrator if you need more information about how to connect to your network Note You can use only one of the main logic board Ethernet ports You cannot connect to the main logic board s TPE and MII ports at the same time For information about connecting to the TPE port see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 Chapter9 Administration and Networking 181 What Next If you are installing your system then complete the i
72. Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 Caution CPU modules are delicate Be sure to take appropriate precautions to avoid damaging them through electrostatic discharge For more information see How to Avoid Electrostatic Discharge on page 35 What to Do Determine which CPU module you need to remove from the CPU card cage on the main logic board Pull the module ejection levers out and away from the CPU module to disengage the module from its main logic board connector The ejection levers are located on each side of the front of the CPU module Using your thumbs rotate the levers away from the center of the CPU module Chapter5 Removing and Installing Main Logic Board Components 81 3 Pull evenly on the corners of the CPU module and slide it all the way out of the CPU card cage Place the CPU module on an antistatic mat What Next To replace a CPU module complete this task a How to Install a CPU Module on page 83 82 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install a CPU Module Before You Begin Know the configuration guidelines for installing CPU modules see a About CPU Modules on page 49 Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 What to Do
73. Place the NVRAM TOD module on an antistatic mat What Next To replace the NVRAM TOD module complete this task a How to Install the NVRAM TOD Module on page 96 Chapter 5 Removing and Installing Main Logic Board Components 95 How to Install the NVRAM TOD Module Caution This procedure must be performed by a qualified service trained maintenance provider Persons who remove any of the outer panels to access this equipment must observe all safety precautions and comply with skill level requirements certification and all applicable local and national laws gt Caution Use only NVRAM TOD modules that have been specifically programmed for a Sun Enterprise 250 server gt What to Do 1 Insert the NVRAM TOD module into its socket on the main logic board The carrier is keyed so that an NVRAM TOD module can be installed only one way 2 Push down on the NVRAM TOD module until it seats firmly in the socket 96 Sun Enterprise 250 Server Owner s Guide June 1998 What Next Complete the following task to reassemble the system a How to Install the Side Access Panel on page 33 Note If you are installing a new NVRAM TOD module the NVRAM TOD must be programmed by a Sun authorized service representative before your system can resume normal operation When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the sy
74. Platform Notes Sun Enterprise 250 Server available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the SMCC Supplement CD for the Solaris release you are running In order to perform a disk hot plug procedure you must know the physical or logical device name for the drive that you want to install or remove If your system encounters a disk error often you can find messages about failing or failed disks in your system console This information is also logged in the var adm messages file s These error messages typically refer to a failed disk drive by its physical device name such as devices pci 1f 4000 scsi 3 sd b 0 or by its logical device name such as c0t1140 In addition some applications may report a disk slot number 0 through 5 or activate an LED located next to the disk drive itself You can use the following table to associate a disk slot number with the logical and physical device names for each disk drive Disk Slot Number Logical Device Name Physical Device Name Slot 0 c0t0d0 devices pci 1f 4000 scsi 3 sd 0 0 Slot 1 c0t8d0 devices pci 1f 4000 scsi 3 sd 8 0 Slot 2 c0t9d0 devices pci 1f 4000 scsi 3 sd 9 0 Slot 3 c0t10d0 devices pci 1f 4000 scsi 3 sd a 0 Slot 4 c0t11d0 devices pci 1f 4000 scsi 3 sd b 0 Slot 5 c0t12d0 devices pci 1f 4000 scsi 3 sd c 0 Chapter 4 Hardware Configuration 55 Configuration Rules Disk drives must be Sun standard 3 5 inch wide UltraSCSI com
75. Problems Network Communications Failure Symptom The system is unable to communicate over the network Action Your system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub The system cannot communicate with a network if this function is not set identically for both the system and the network hub either enabled for both or disabled for both This problem applies only to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE T networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function If you connect the system to a network and the network does not respond use the OpenBoot PROM command watch net all1 to display conditions for all network connections ok watch net all For most PCI Ethernet cards the link integrity test function can be enabled or disabled with a hardware jumper on the PCI card which you must set manually See the documentation supplied with the card For the standard TPE and MII main logic board ports the link test is enabled or disabled through software as shown below Remember also that the TPE and MII ports share the same circuitry and as a result only one port can be used at a time 254 Sun Enterprise 250 Se
76. Specifications This appendix provides physical clearance and service electrical and environmental specifications 277 Reference for System Specifications Physical Specifications The dimensions and weight of the system are as follows U S Metric Comments Height 18 1 in 46 0 cm 20 4 in 51 7 cm if equipped with floor casters Width 10 3 in 26 2 cm Depth 27 1 in 68 8 cm Power supply handles add 1 2 in 3 1 cm Weight 118 Ib max 53 kg max Actual weight depends on the installed options Power Cord 8 2 ft 2 5m Clearance and Service Access Specifications Clearances needed when servicing the system are as follows U S Metric Front 36 in 91 44 cm Rear 36 in 91 44 cm Right 36 in 91 44 cm Left 36 in 91 44 cm Top 36 in 91 44 cm 278 Sun Enterprise 250 Server Owner s Guide June 1998 Environmental Requirements The operating and non operating environmental requirements for the system are as follows Parameter Value Operating Temperature 5 C to 35 C 41 F to 95 F IEC 68 2 1 68 2 2 Humidity 20 to 80 RH noncondensing 27 C max wet bulb IEC 68 2 2 68 2 3 Altitude 0 to 3000 meters 0 to 10 000 feet IEC 68 2 40 68 2 41 Vibration 0 2 gravity g peak 5 500 Hz swept sine 0 0002 g Hz 5 500 Hz random vertical axis only castered configuration vertical and horizontal axes foot glide configuration IEC 68 2 6 Shock 4g peak 11 milliseconds half sine pulse IEC 68 2 27 Declar
77. Sun Enterprise 250 Server Owner s Guide Qe Sun microsystems THE NETWORK IS THE COMPUTER Sun Microsystems Computer Company A Sun Microsystems Inc Business 901 San Antonio Road Palo Alto CA 94303 4900 USA 1650 960 1300 fax 1 650 969 9131 Part No 805 5160 10 Revision A June 1998 Send comments about this document to smcc docs sun com Copyright 1998 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 USA All rights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook SunDocs Solaris OpenBoot OpenWindows Solstice AdminSuite Solstice Backup Solstice DiskSuite Solstice SYMON SunSwift SunVTS and Sun Enterprise are trademarks or registered trademarks of Sun Microsystems Inc in the United States and in other countries All SPARC trademarks are used under license and are trademarks or regi
78. Sun Enterprise 250 Server Owner s Guide June 1998 Conexi n del cable de alimentaci n el ctrica Precauci n Los productos Sun est n dise ados para trabajar en una red el ctrica monofasica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n Con el producto Sun se proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra f Precauci n No todos los cables de alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se
79. TS 239 theft prevention 17 thermistors 42 tip connection 19 219 token ring See network tools required for service 37 troubleshooting 215 to 262 See also diagnostics CD ROM drive 258 disk drive 258 environmental failures 261 fans 261 memory 259 network 254 power supply 259 261 SCSI controller 259 video output 257 twisted pair Ethernet TPE port See also Ethernet attaching twisted pair cable 178 location 7 pin and signal specifications for 270 typographic conventions xv Index 305 U ltraSCSI backplane installing 159 160 removing 156 to 158 ltraSCSI disk drive See disk drive ltraSPARC II CPU See CPU module niversal PCI card 51 PA to PCI bridge 51 to 53 cq Ce er Gq V video connector pin and signal specifications for 272 video out failure 257 Visual Instruction Set 49 Ww warnings and cautions xvi 281 to 290 watchdog hardware 44 watch net all command 254 weight See specifications wrench LED See general fault LED status LEDs wrist strap antistatic 35 36 write enabling a diskette 195 a tape cartridge 210 write protecting a diskette 194 a tape cartridge 210 X xhost command 238 306 Sun Enterprise 250 Server Owner s Guide June 1998
80. _DAT lt 7 gt SCSI_CONN_PAR lt 0 gt SCSI_GND SCSI_TERMDIS_L lt 0 gt SCSI_CONN_TERMPWR Appendix A Connector Pinouts 267 268 Pin Signal 18 SCSI_CONN_TERMPWR 19 N C 20 SCSI GND 21 SCSI GND 22 SCSI GND 23 SCSI GND 24 SCSI GND 25 SCSI GND 26 SCSI GND 27 SCSI GND 28 SCSI GND 29 SCSI GND 30 SCSI GND 31 SCSI GND 32 SCSI GND 33 SCSI GND 34 SCSI GND 1 N C means No Connection Sun Enterprise 250 Server Owner s Guide June 1998 Pin 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Signal SCSI_CONN_TERMPWR N C SCSI_CONN_GND SCSI_CONN_ATN SCSI_GND SCSI_CONN_BSY_L SCSI_LCONN_ACK_L SCSI_CONN_RST_L SCSI_CONN_MSG_L SCSI_CONN_SEL_L SCSI_LCONN_CD_L SCSI_CONN_REQ_L SCSI_CONN_IO_L SCSI_CONN_DAT lt 8 gt SCSI_CONN_DAT lt 9 gt SCSI_CONN_DAT lt 10 gt SCSI_LCONN_DAT lt 11 gt Reference for the Keyboard Mouse Connector Keyboard Mouse Connector Diagram Keyboard Mouse Connector Signals Signal names ending in L indicate that the signal is active low Pin Description Pin Description 1 GND 5 KYBD_OUT_L 2 GND 6 KYBD_IN_L 3 5 VDC 7 POWERON_L 4 MOUSE_IN_L 8 5 VDC Appendix A Connector Pinouts 269 Reference for the Twisted Pair Ethernet TPE Connector TPE Connector Diagram TPE Connector Signals Pin Description Pin Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Da
81. a Cable Keyswitch LED Cable Removable Media SCSI Cable Removable Media Power Cable Diskette Data Cable Fan Tray Cable From To From To From To To From To From To From To From To From To From To From To From To From To Power Distribution Board J0205 J0206 Main Logic Board J2903 Power Distribution Board J0204 Main Logic Board J2902 Power Distribution Board J0501 Chassis rear wall Chassis front wall near removable media assembly Power Distribution Board J0202 Main Logic Board J4501 Power Distribution Board J0201 Main Logic Board J2901 Power Distribution Board J0207 UltraSCSI Backplane J0101 Main Logic Board J1801 UltraSCSI Backplane J0102 Power Distribution Board J0401 UltraSCSI Backplane J0103 UltraSCSI Backplane J0501 CD ROM Tape Drive SCSI Connector UltraSCSI Backplane J0104 CD ROM Tape Diskette Drive Power Connectors UltraSCSI Backplane J0502 Diskette Drive Data Connector Power Distribution Board J0303 Fan Tray Connector 166 Sun Enterprise 250 Server Owner s Guide June 1998 Tie wrapped with other cables to chassis ceiling in two locations near fan tray assembly Tie wrapped with other cables to chassis ceiling in two locations near fan tray assembly Tie wrapped with other cables to chassis ceiling in two locations near fan tray assembly Tie wrapped alone to chassi
82. able to the underside of the removable media shelf Sun Enterprise 250 Server Owner s Guide June 1998 12 Connect the keyswitch cable to connector J0601 on the UltraSCSI backplane This connector is located in the upper left corner of the backplane as viewed from the rear Reach in through the side of the chassis to make the connection TMM MM yey What Next To reassemble the system complete these tasks a How to Install the Fan Tray Assembly on page 126 a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Chapter 7 Removing and Installing Miscellaneous Assemblies 137 How to Remove the Disk Cage Assembly Before You Begin Complete these tasks How to Power Off the System on page 26 How to Remove the Side Access Panel on page 31 How to Avoid Electrostatic Discharge on page 35 How to Remove the Fan Tray Assembly on page 124 How to Remove the Removable Media Assembly RMA on page 100 How to Remove a Disk Drive on page 107 Note You must remove all disk drives from the disk cage assembly Be sure to note the disk slot number associated with each dri
83. about running POST see How to Use POST Diagnostics on page 219 Sun Enterprise 250 Server Owner s Guide June 1998 How to Use POST Diagnostics When you turn on the system power POST diagnostics run automatically if any of the following conditions apply a The OpenBoot PROM variable diag switch is set to true when you power on the system a You hold down the keyboard s Stop and D keys as you power on the system m You power on the system by turning the front panel keyswitch to the Diagnostics position M In the event of an automatic system reset POST diagnostics run under either of the following conditions m The diag switch variable is set to true and the diag trigger variable is set to error reset or soft reset a The front panel keyswitch is in the Diagnostics position A and the diag trigger variable is set to error reset or soft reset For information about the various keyswitch positions see About the Status and Control Panel on page 8 Before You Begin You can choose to view POST diagnostic and error messages locally on an attached terminal or remotely on an RSC console To view POST diagnostic messages on the local system you need to connect an alphanumeric terminal or establish a tip connection to another Sun system For more information see About Setting Up a Console on page 19 To view POST diagnostic messages remotely on an RSC console you need to configure the RSC software
84. al monitoring and fault protection a N 1 power supply redundancy a Hot swappable power supplies Automatic system recovery ASR a Hardware watchdog mechanism m Four different levels of system diagnostics a Remote System Control RSC Error Correction and Parity Checking Error correcting code ECC is used on all internal system data paths to ensure high levels of data integrity All data that moves between processors I O and memory have end to end ECC protection The system reports and logs correctable ECC errors A correctable ECC error is any single bit error in a 64 bit field Such errors are corrected as soon as they are detected The ECC implementation can also detect double bit errors in the same 64 bit field and multiple bit errors in the same nibble 4 bits 40 Sun Enterprise 250 Server Owner s Guide June 1998 In addition to providing ECC protection for data the system offers parity protection on all system address buses Parity protection is also used on the PCI and SCSI buses and in the UltraSPARC CPU s internal and external cache Status LEDs The system provides easily accessible light emitting diode LED indicators on the system front panel internal disk bays and power supplies to provide a visual indication of system and component status Status LEDs eliminate guesswork and simplify problem diagnosis for enhanced serviceability Status and control panel LEDs are described in About the Status and Con
85. andard keyboard LED To indicate the beginning of POST diagnostics the four LEDs briefly light all at once The monitor screen remains blank and the Caps Lock LED blinks for the duration of the testing If the system passes all POST diagnostic tests all four LEDs light again and then go off Once the system banner appears on the monitor screen the keyboard LEDs assume their normal functions and should no longer be interpreted as diagnostic error indicators If the system fails any test one or more LEDs will light to form an error code that indicates the nature of the problem Note The LED error code may be lit continuously or for just a few seconds so it is important to observe the LEDs closely while POST is running Chapter 11 Diagnostics and Troubleshooting 243 The following table provides error code definitions LED Caps Lock Compose Scroll Lock Num Lock Failing FRU X Main logic Board CPU 0 CPU 1 X No memory detected Memory bank 0 X Memory bank 1 X Memory bank 2 x XX XxX XxX Xx x x x x X X Memory bank 3 NVRAM Note The Caps Lock LED blinks on and off to indicate that the POST diagnostics are running When it lights steadily it indicates an error 244 Sun Enterprise 250 Server Owner s Guide June 1998 Power Supply LEDs Power supply LEDs are visible from the rear of the system The following figure shows the LEDs on the power supply in bay 0
86. assis 2 Remove the eight Phillips screws that secure the floor casters assembly to the underside of the chassis 3 Remove the casters assembly and set it aside Note There are two foot glide mounting brackets attached to the underside of the chassis Do not remove these brackets unless you are converting the chassis to a rackmount configuration 146 Sun Enterprise 250 Server Owner s Guide June 1998 What Next To replace the floor casters assembly with foot glides complete this task a How to Install the Chassis Foot Glides on page 152 Chapter 7 Removing and Installing Miscellaneous Assemblies 147 How to Install the Floor Casters Assembly Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Chassis Foot Glides on page 150 What to Do 1 Carefully turn the system chassis upside down Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Place the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front of the chassis Note The right side of the casters assembly mounts to the two foot glide mounting brackets on the underside of the chassis If
87. ate is automatically synchronized with the clock speed of the CPU modules and the UPA clock operates at either one third or one fourth the clock rate of the CPUs For example if the CPUs operate at 300 MHz the UPA will operate at a clock rate of 100 MHz For information on installing CPU modules see How to Install a CPU Module on page 83 Configuration Rules One or two CPU modules can be installed Only UltraSPARC II processors are supported The first CPU module must be installed in the slot labeled CPU0 the one closest to the system s four PCI slots If you install two CPU modules the two must operate at identical clock speeds 300 MHz for example and they must have the same size cache memory This generally means the two CPU modules must have the same part number Chapter 4 Hardware Configuration 49 The following figure shows the CPU slot locations on the main logic board CPU1 CPU Slot 1 F J i CPUO 50 Sun Enterprise 250 Server Owner s Guide June 1998 About Peripheral Component Interconnect PCI Buses All system communication with storage peripherals and network interface devices is mediated by a UPA to PCI bridge located on the system s main logic board Th
88. atures of the SunVTS Open Look interface Sun Enterprise 250 Server Owner s Guide June 1998 How to Check Whether SunVTS Software Is Installed SunVTS software is an optional package that may or may not have been loaded when your system software was installed To check whether SunVTS is installed you must access your system either from a console see About Setting Up a Console on page 19 or from a remote machine logged in to the system What to Do Enter the following pkginfo 1 SUNWvts a If SunVTS software is loaded information about the package will be displayed a If SunVTS software is not loaded you ll see an error message ERROR information for SUNWvts was not found If necessary use the pkgadd utility to load the SUNWvts package onto your system from the SMCC Update CD Note that opt SUNWvts is the default directory for installing SunVTS software What Next For more information refer to the appropriate Solaris documentation as well as the pkgadd reference manual page Chapter 11 Diagnostics and Troubleshooting 237 238 How to Use SunVTS Software Before You Begin If your system passes the firmware based diagnostics and boots the operating system yet does not function correctly you can use SunVTS the Sun Validation and Test Suite to run additional tests These tests verify the configuration and functionality of most hardware controllers and devices You
89. auci n Superficie caliente Evite el contacto Las superficies est n calientes y pueden causar da os personales si se tocan Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones AN A Encendido Aplica la alimentaci n de CA al sistema O Apagado Flimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de t Precauci n Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien fuentes de calor Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Normativa ergon mica europea Para cumplir con el est ndar de ergonom a alem n ZH1 618 se ha dotado a la pantalla con un tratamiento antireflectante Para las aplicaciones de tratamiento de textos se precisa un modo de visualizaci n positivo car cteres negros sobre fondo blanco 288
90. be scsi all command 258 259 prtdiag command 247 R rackmount kit 3 RAID See disk configuration rear panel features 7 reconfiguration boot 29 reliability availability and serviceability RAS 3 40 to 46 Remote System Control RSC 7 45 46 241 connector locations 7 connector specifications 273 275 Ethernet port 7 275 overview 45 serial port 7 273 removable media assembly configuration 67 to 70 installing 104 to 106 removing 100 to 103 304 Sun Enterprise 250 Server Owner s Guide June 1998 replacement part numbers 292 reset command 188 RSC See Remote System Control RSC S safety agency compliance 280 safety precautions 281 to 290 SCSI bus length 68 70 cabling guidelines 69 configuration guidelines 67 to 70 multi initiator support 70 parity protection 41 target IDs 67 259 termination 69 259 SCSI connector location 7 pin and signal specifications for 267 SCSI controller troubleshooting 259 security features 5 8 9 17 security lock block installing 17 to 18 serial ports 3 configuring 15 64 connecting to 20 jumpers 64 location 7 pin and signal specifications for 264 server installation 13 to 16 server media kit contents of 16 service access specifications 278 shipping what you should receive 12 show devs command 185 188 255 shutdown 26 side access panel installing 33 to 34 removing 31 to 32 SIMM See memory modules software drivers 2 So
91. before starting POST For information about using the RSC software see the Remote System Control RSC User s Guide Note By default POST output is displayed locally on an attached terminal or through a tip connection If your server has been reconfigured to display POST output on an RSC console POST results will not display locally To redirect POST output to the local system you must issue the OpenBoot PROM command diag output to ttya from the RSC console See the Remote System Control RSC User s Guide for additional details Chapter 11 Diagnostics and Troubleshooting 219 You can choose to run an abbreviated POST with concise error and status reporting or run an extensive POST with more detailed messages For more information see How to Set the Diagnostic Level for POST and OBDiag on page 234 What to Do 1 Ensure that the front panel keyswitch is in the Standby position 2 Turn the keyswitch to the Diagnostics position M The system runs the POST diagnostics POST displays status and error messages on the system console or on an RSC console if the RSC software is configured to display POST output For more information see the Results section below Upon successful completion of POST the system will run OBDiag For more information about OBDiag see About OpenBoot Diagnostics OBDiag on page 223 and How to Use OpenBoot Diagnostics OBDiag on page 230 Results While POST is running
92. bly 146 How to Install the Floor Casters Assembly 148 How to Remove the Chassis Foot Glides 150 How to Install the Chassis Foot Glides 152 Contents ix 8 Removing and Installing Backplanes and Cables 155 How to Remove the UltraSCSI Backplane 156 How to Install the UltraSCSI Backplane 159 How to Remove the Power Distribution Board 161 How to Install the Power Distribution Board 163 How to Connect the System Cables 165 9 Administration and Networking 171 About Network Interface Options 172 How to Configure the Standard Ethernet Interface 173 How to Add an Ethernet Interface 175 How to Attach a Twisted Pair Ethernet TPE Cable 178 How to Attach an MII Ethernet Transceiver 180 How to Boot the System Using the Standard Ethernet Interface 183 How to Boot the System Using a PCI Based Ethernet Interface 185 How to Select the Boot Device 187 About Disk Array Configurations and Concepts 189 10 Using Storage Devices 193 How to Prevent Overwriting of a Diskette 194 How to Allow Writing to a Diskette 195 How to Insert a Diskette Into Its Drive 196 How to Remove a Diskette From Its Drive 197 How to Use fdformat to Format a New Diskette 198 How to Use fdformat to Reformat a Used Diskette 199 How to Copy Files To and From a Diskette 200 How to Insert a Compact Disc Into the Drive 201 How to Eject a Compact Disc With Software Commands 203 How to Eject a Compact Disc Manually 205 x Sun Enterprise 250 Server Owner s Guide June 1998 11 H
93. cat etc hostname hmel zardoz 1 6 Create an entry in the etc hosts file for each active Ethernet interface An entry consists of the IP address and the host name for each interface The following example shows the entries in the etc hosts file for the interfaces identified in the etc hostname file created in Step 4 and Step 5 zardoz cat etc hosts 127 0 0 1 localhost 129 144 10 57 zardoz loghost 129 144 11 83 zardoz 1 176 Sun Enterprise 250 Server Owner s Guide June 1998 7 Reboot the system enter zardoz reboot r This command rebuilds the device trees so that the system will recognize the newly installed PCI Ethernet adapter card What Next After completing this procedure the Ethernet interface is ready for operation However in order for other network devices to communicate with the system through this interface the interface information its IP address and host name must be entered into the namespace on the network name server For information about setting up a network name service consult the Solaris System Administrator AnswerBook for your specific Solaris release Chapter 9 Administration and Networking 177 178 How to Attach a Twisted Pair Ethernet TPE Cable Before You Begin If you are attaching a twisted pair Ethernet TPE cable to the system s standard Ethernet interface you must perform the following task Complete prerequisite steps in How to Install the En
94. ct the second power supply to the same circuit as the first supply However for increased system redundancy you should connect the two power supplies to separate circuits 4 Install any optional components shipped with your system Many of the options ordered with your system may have been pre installed at the factory However if you ordered options that were not factory installed see the following sections for installation instructions How to Install a Memory Module page 79 How to Install a CPU Module page 83 How to Install a PCI Card page 87 How to Install a Disk Drive page 110 How to Install a CD ROM Drive or Tape Drive page 115 How to Install the Diskette Drive page 120 How to Install a Power Supply page 130 How to Install the Floor Casters Assembly page 148 How to Install the Chassis Foot Glides page 152 14 Sun Enterprise 250 Server Owner s Guide June 1998 5 10 Set up a console for your server You must either attach an ASCII terminal to serial port A or else install a graphics card and attach a monitor mouse and keyboard For more information see About Setting Up a Console on page 19 Configure the serial port jumpers if necessary Two serial port jumpers located on the main logic board are used to configure the system s serial ports A and B for either EIA 423 or EIA 232D signal levels The jumpers are factory set for EIA 423 levels which is the default
95. d to display output on an RSC console OBDiag results will not display locally To redirect OBDiag diagnostic and error messages to the local console you must modify the OpenBoot PROM variables input device and output device from the RSC console See the Remote System Control RSC User s Guide for additional details What to Do Note Perform this procedure with the power on and the keyswitch in the Power on position With the keyswitch in the Power on position press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard To enter the Stop a sequence press the Stop key and the a key simultaneously The ok prompt is displayed Optional Select a diagnostic level Four different levels of diagnostic testing are available for OBDiag see How to Set the Diagnostic Level for POST and OBDiag on page 234 Optional Select a diagnostic target You can choose to run OBDiag with or without external loopback tests by using the OpenBoot PROM variable diag targets For more information see OBDiag Configuration Variables on page 225 Enter obdiag at the ok prompt ok obdiag Chapter 11 Diagnostics and Troubleshooting 231 5 When the OBDiag menu appears enter the appropriate command and test name number at the command prompt For command usage and descriptions see OBDiag Commands on page 225 OBDiag Version X X 1 SUNW envct
96. de Web http www sun com sunexpress Preface xvii Sun Documentation on the Web The docs sun com web site enables you to access Sun technical documentation on the Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at smcc docs sun com Please include the part number of your document in the subject line of your email xviii Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 1 system Overview This chapter introduces you to the Sun Enterprise 250 server and explains some of its features Information covered in this chapter includes a About the Sun Enterprise 250 Server page 2 Locating Front Panel Features page 5 a Locating Rear Panel Features page 7 a About the Status and Control Panel page 8 2 About the Sun Enterprise 250 Server The Sun Enterprise 250 server is a high performance shared memory symmetric multiprocessing server system It is designed around Sun s high speed Ultra Port Architecture UPA cross bar system interconnect and Sun s UltraSPARC II processors to deliver outstanding overall system performance The system is housed in a roll around tower enclosure which measures 20 4 inches high 10 3 inches wide and 27 1 inches d
97. des an overview of when to use the various diagnostic tools to diagnose hardware problems System boots yes Run POST ne POST failure Run SyMON Run SunVTS Replace part Run OBDiag OBDiag failure Software or disk problem Chapter 11 Diagnostics and Troubleshooting 217 218 About Power On Self Test POST Diagnostics The POST diagnostic code resides in flash PROM on the main logic board It runs whenever the system is turned on or when a system reset is issued POST tests the following system components a CPU modules a Memory modules e NVRAM m Main logic board POST reports its test results via LEDs located on the system keyboard and on the system front panel See Error Indications on page 242 for more information about LEDs and error messages POST displays detailed diagnostic and error messages on a local terminal if one is attached to the system s serial port A You can also choose to display POST output remotely on a Remote System Control RSC console The System Service Processor SSP runs its own POST diagnostics separate from the main POST diagnostics To view detailed diagnostic and error messages from SSP POST you must attach a local terminal to the SSP RSC serial port prior to running SSP POST For more information about RSC and the System Service Processor see About Remote System Control RSC on page 241 For information
98. des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT ET AUCUNE GARANTIE EXPRESSE OU IMPLICITE N EST ACCORDEE Y COMPRIS DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DE LA PUBLICATION A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ELLE NE SOIT PAS CONTREFAISANTE DE PRODUIT DE TIERS CE DENI DE GARANTIE NE S APPLIQUERAIT PAS DANS LA MESURE OU IL SERAIT TENU JURIDIQUEMENT NUL ET NON AVENU Co S Adobe PostScript Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA e Department of Communications DOC Canada e Voluntary Control Council for Interference VCCI Japan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product For important safety precautions to follow when installing or servicing this system please see Safety Precautions on page 281 FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This devic
99. detected an error message is displayed on the console if one is attached and logged in the var adm messages file The power supply LED on the status and control panel is also lit The LEDs located on the power supply itself will indicate the type of fault and if two power supplies are installed will indicate which supply is the source of the fault For more information about error messages generated by the environmental monitoring subsystem see Environmental Failures on page 261 For additional details about the status and control panel LEDs see About the Status and Control Panel on page 8 N 1 Power Supply Redundancy The system can accommodate one or two power supplies All system configurations can operate with only one power supply installed A second supply can be used to provide N 1 redundancy allowing the system to continue operating should one of the power supplies fail For more information about power supplies redundancy and configuration rules see About Power Supplies on page 57 Hot Swappable Power Supplies Power supplies in a redundant configuration feature a hot swap capability You can remove and replace a faulty power supply without turning off the system power or even shutting down the operating system The power supplies are easily accessed from the rear of the system without the need to remove system covers Automatic System Recovery ASR The system provides for automatic system reco
100. directly to the chassis The other two glides are attached using mounting brackets These brackets should already be installed on your system If they are missing install the two mounting brackets provided with the foot glides Use two Phillips screws to attach each bracket 152 Sun Enterprise 250 Server Owner s Guide June 1998 3 Carefully return the chassis to its upright position Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Chapter 7 Removing and Installing Miscellaneous Assemblies 153 154 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 8 Removing and Installing Backplanes and Cables This chapter describes how to remove and install system backplanes and cables For a list of part numbers for field replaceable units and optional equipment see Illustrated Parts Breakdown on page 292 Tasks covered in this chapter include a How to Remove the UltraSCSI Backplane page 156 a How to Install the UltraSCSI Backplane page 159 a How to Remove the Power Distribution Board page 161 How to Install the Power Distribution Board page 163 a How to Connect the System Cables page 165 155 156 How to Remove the UltraSCSI Backplane Before You Begin Complete these tasks How to Power Off the System on page 26 How to Remove t
101. drive bay in the removable media assembly Pinch the two metal retainers together to release the filler panel from the front of the RMA enclosure 2 If necessary remove the plastic filler panel from the RMA plastic cover Squeeze the two retainer posts together to release the filler panel from the RMA plastic cover 3 Slide the diskette drive into the diskette drive bay Align the two screw holes on each side of the diskette drive with the corresponding holes in each side of the diskette drive bay 120 Sun Enterprise 250 Server Owner s Guide June 1998 4 Insert and tighten the four flat head Phillips screws that secure the drive in its bay 5 Connect the removable media power cable to the power connector at the rear of the diskette drive The connector is keyed and only fits one way 6 Connect the diskette data cable to the data connector at the rear of the drive The connector is keyed and only fits one way What Next Complete these tasks to reassemble the system a How to Install the Removable Media Assembly RMA on page 104 a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional info
102. e System performance using RAID 0 will be better than using RAID 1 or 5 but the possibility of data loss is greater because there is no way to retrieve or reconstruct data stored on a failed drive RAID 5 Disk Striping With Parity RAID Level 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of the technique is that if any one disk in a RAID 5 array fails all the information on the failed drive can be reconstructed from the data and parity on the remaining disks System performance using RAID 5 will fall between that of RAID 0 and RAID 1 and all data loss is fully protected Hot Spares In a hot spares arrangement one or more disk drives are installed in the system but are unused during normal operation Should one of the active drives fail disk write operations are automatically redirected to a hot spare disk and the failed disk drive is retired from operation Chapter 9 Administration and Networking 191 Hot Plug The system s disk bays are designed to permit disk drive removal and insertion while the system is powered on Hot plug technology significantly increases the system s serviceability and availability by providing the ability to m Add additional hardware dynamically to enable the system to handle an increasingly larger work load perform load balancing and improve performance of a running system m Remove replace faulty hardware with
103. e PCI host adapter cards The Enterprise 250 server can easily be connected to either a 10 Mbps or a 100 Mbps Ethernet by means of an auto sensing Ethernet interface provided on the system s main logic board Additional Ethernet interfaces or connections to other networks such as FDDI ATM or token ring can be provided by installing the appropriate PCI interface cards For more information see Administration and Networking on page 171 The system console device can be either a standard ASCII character terminal or a local windowing subsystem The ASCII terminal connects to the one of the system s two serial ports while a local graphics console requires installation of a PCI frame buffer card monitor keyboard and mouse System administration can also be performed from a remote workstation connected to the Ethernet The Enterprise 250 server provides two serial communications ports through a pair of DB 25 connectors located on the rear panel It also provides one external 2 Mbyte per second bidirectional Centronics compatible EPP parallel port for connecting the system to a local printer or other compatible parallel device Power is provided by one or two 360 watt power supplies System configurations with two power supplies provide both N 1 redundancy and full hot swap capability For more information about the power supplies see About Power Supplies on page 57 The Enterprise 250 server can easily be installed in a sta
104. e Protect J2804 High Half Booting Shunt on Pins 2 3 Selects Not To Be Used Write Enable Normal Booting Default Shunt on Pins 1 2 2 4 2 4 3 3 Chapter 4 Hardware Configuration 65 Note Jumper J2704 is factory set so that the flash PROM is write enabled You use the keyswitch located on the front panel to write protect the flash PROM When the switch is set to the Locked position f the flash PROM is write protected When the switch is set to the Power on position or to the Diagnostics position the flash PROM is write enabled For more information about flash PROM programming see the documentation supplied with the flash PROM update CD ROM 66 Sun Enterprise 250 Server Owner s Guide June 1998 About the SCSI Removable Media Bays and the External SCSI Port The removable media assembly located at the top front of the system provides mounting bays for two 5 25 inch half height 1 6 inch SCSI devices The upper SCSI bay directly below the diskette drive bay houses a CD ROM drive The lower bay accommodates a second SCSI device such as an 8 mm tape a 4 mm DDS 2 or DDS 3 tape or a quarter inch cassette tape drive Both SCSI removable media bays are connected to the same SCSI bus as the internal disk drives While this bus supports wide SCSI operation for the internal disk drives the removable media portion of the bus operates in narrow SCSI mode only The removable media a
105. e assembly installing 142 to 145 removing 138 to 141 disk configuration array 189 concatenation 190 configuration guidelines 54 to 56 hot plug 41 55 192 hot spares 54 191 mirroring 41 54 189 RAID 0 41 54 191 RAID 1 41 54 190 RAID 5 41 54 191 striping 41 54 191 disk drive 2 caution 27 30 configuration guidelines 54 to 56 hot plug 41 55 installing 110 to 112 locating drive bays 5 55 removing 107 to 109 troubleshooting 258 disk LEDs 5 10 242 246 diskette copying files to and from 200 density HD MD 2DD 198 199 ejecting 197 formatting new 198 inserting 196 reformatting used 199 using File Manager 198 199 write enabling 195 write protecting 194 diskette drive 2 installing 120 to 121 location 5 removing 118 119 documentation online 16 related xvi door lock 5 drivers 2 DSIMM See memory modules E eeprom command 255 EIA 232D serial communications 15 60 64 EIA 423 serial communications 15 60 64 eject cd command 203 205 eject command 197 ejecting a compact disc 203 to 206 ejecting a diskette 197 electrical specifications 280 electrostatic damage preventing 35 emergency eject of a compact disc 207 environmental monitoring subsystem 42 error messages 42 261 troubleshooting 261 environmental specifications 279 EPP protocol 61 error correcting code ECC 3 40 error messages correctable ECC error 40 fan related 42 261 log file 42 242 24
106. e le syst me sous tension pr caution on encourt des risques de blessures corporelles et de d g ts mat riels Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la mati re Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 Appendix C Safety Precautions 287 Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo e Siga todas los avisos e instrucciones marcados en el equipo e Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo e No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos i Precauci n Existe el riesgo de lesiones personales y da os al equipo Siga las instrucciones Prec
107. e may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the system and its peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interferenc
108. e received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the system and its peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are n
109. e supply in rapid succession Always remove a supply completely before reinserting the same supply or a replacement supply Rapid seating and unseating of power supplies will result in false error conditions 4 Tighten the two captive screws that secure the power supply to the chassis 5 Connect the AC power cord to both the power supply and an AC power outlet Secure the cord to the rear panel with the strain relief tie wrap What Next Verify correct operation of the power supply by checking the fan and LED indicators on the rear of the supply The fan should start spinning and both LEDs should light within three seconds of completing a hot plug installation or after restoring power to the system Note The power supply retains its last power on off state once it is removed from the system If you remove a power supply from a system that is powered off and attempt a hot plug installation into a system that is powered on the power supply will remain off To activate the power supply turn the front panel keyswitch from the Power On position to the Diagnostics position 3 and then back to the Power On position Alternatively you may press the Power On key on a Sun Type 5 keyboard attached to the system For more information see m Power Supply LEDs on page 245 Chapter 7 Removing and Installing Miscellaneous Assemblies 131 How to Remove the LED Keyswitch Assembly Before You Begin Complete these
110. e the disk cage to the bottom of the chassis 6 Stand the whole chassis upright Enlist the help of another person to accomplish this safely 7 Finish tightening the two captive screws at the top of the disk cage 8 Grasp the comer of the LED ribbon cable hanging in front of the disk bay opening and fold the cable under itself so that the label at the end is facing up 9 Feed the end back into the disk bay opening and route it on top of the disk cage toward the upper left corner of the UltraSCSI backplane Arrange the middle portion of the cable so that it lies flat across the top of the disk cage at the front of the chassis Chapter 7 Removing and Installing Miscellaneous Assemblies 143 10 Reconnect the LED ribbon cable to connector J0602 at the front of the UltraSCSI backplane This connector is located in the upper left corner of the backplane as viewed from the front Make sure that the label at the end of the cable faces up Press down the connector collar to secure the connection 11 Reconnect the remaining cables to the rear of the UltraSCSI backplane a Connect the UltraSCSI data cable to connector J0102 b Connect the UltraSCSI power cable to connector J0101 c Connect the keyswitch cable from the LED keyswitch assembly to connector J0601 d Connect the keyswitch LED cable to connector J0103 144 Sun Enterprise 250 Ser
111. e the emergency ejection procedure only in emergency situations for instance if you unmounted the disc and the Eject button does not function What to Do Caution If this procedure is used while a disc is mounted you can degrade or destroy data in your system Turn off the power to your system See How to Power Off the System on page 26 Unfold and straighten one end of a large wire paper clip Insert the straightened end of the clip into the emergency eject hole and press firmly Pull the tray from the drive after the clip is inserted into the hole Chapter 10 Using Storage Devices 207 What Next You can also eject a compact disc by using one of these methods m With software commands see How to Eject a Compact Disc With Software Commands on page 203 a Manually see How to Eject a Compact Disc Manually on page 205 208 Sun Enterprise 250 Server Owner s Guide June 1998 About the Tape Drive and Tape Cartridges There are a number of different tape drives offered by Sun Microsystems for your system Each tape drive is shipped with a specification sheet that contains the following information m Type of cartridges that can be used with the drive m Cartridge storage capacity a Handling and storage information m Physical characteristics Power requirements m Cleaning instructions a Description of controls indicators and jumper setting Handling and Storing Tape Cartridges
112. ecause the operating system is only in volatile memory it is not retained across power cycles Chapter 9 Administration and Networking 183 b To install the operating system onto the server s internal system disk enter ok boot net install Both commands boot the system and the system console displays the system prompt What Next If you want to use the main logic board Ethernet interface as the default boot device you must change the value of certain OpenBoot parameters For more information see OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release 184 Sun Enterprise 250 Server Owner s Guide June 1998 How to Boot the System Using a PCI Based Ethernet Interface Before You Begin Before you can boot the system over a network interface you must complete the installation procedure see a How to Install the Enterprise 250 Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Setting Up a Console on page 19 m Configure the PCI based Ethernet port see How to Add an Ethernet Interface on page 175 m Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 or How to Attach an MII Ethernet Transceiver on page 180 m Power on the system see How to Power On the System on page 27 Note To boot the system over
113. ed Noise 6 5 6 3 B operating idle ISO 9296 LWAd Emissions Non Operating Temperature Humidity Altitude Vibration Shock Threshold Times Roman 20 C to 60 C 4 F to 140 F IEC 68 2 1 68 2 2 93 RH noncondensing at 35 C IEC 68 2 2 68 2 3 0 to 12 000 meters 0 to 40 000 feet IEC 68 2 40 68 2 41 1g peak 5 500 Hz swept sine 0 002 g Hz 5 500 Hz random 3 perpendicular axes IEC 68 2 6 15g peak 11 milliseconds half sine pulse IEC 68 2 27e 1 m s SUN 900 1813 Appendix B System Specifications 279 Agency Compliance Specifications The system complies with the following specifications Category Safety RFI EMI Immunity X ray Relevant Standards EN60950 IEC950 TUV UL 1950 CB Scheme IEC 950 C22 2 No 950 from UL EN55022 CISPR22 Class B VCCI Class II FCC Part 15 Sub Part B EN50082 IEC 1000 2 IEC 1000 3 IEC 1000 4 IEC 1000 5 DHHS 21 Subchapter J PTB German X ray Decree Electrical Specifications The following table provides the electrical specifications for the system Parameter Value Input Nominal Frequencies Nominal Voltage Range Maximum Current AC RMS AC Operating Range 50 Hz or 60 Hz nominal 100 to 240 VAC 6 0 A 100 VAC 90 to 264 Vrms 47 to 63Hz Output 1 8 to 3 0 VDC 3 to 27 A 3 3 VDC 3 to 34 A 5 VDC 2 to 30 A 12 VDC 0 5 to 10 A 12 VDC 0 to 0 5 A Maximum DC Power Output 360 Watts Maximum AC Power Consumption 580 Watts Ma
114. ed with the device for specific instructions Turn on power to the monitor or terminal A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric Terminal on page 20 or How to Configure a Local Graphics Console on page 22 Turn the front panel keyswitch to the Power on position or to the Diagnostics position M3 Use the Diagnostics position to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new part s you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Chapter 3 Preparing to Install or Replace Parts 29 30 4 When the system banner is displayed on the monitor or terminal immediately enter the Stop a sequence on the Sun keyboard or press the Break key on the terminal keyboard The system banner contains the Ethernet address and host ID To enter the Stop a sequence hold down the Stop key and press the a key Note The system may take anywhere from 30 seconds to two minutes before the system banner appears This time depends on the level of power on self test diagnostics being performed When the ok prompt is displayed enter the following command This command rebuilds the device trees for the system incorporating any newly installed options After a device has been added to a device tree it can be recognized
115. eep 51 7 cm x 26 2 cm x 68 8 cm The system has a maximum weight of 118 Ib 53 kg Processing power is provided by up to two modular UltraSPARC II CPUs each of which comes with 1 Mbyte or 2 Mbytes of local high speed external cache memory The system UPA s clock rate synchronizes automatically to the clock rate of the installed CPUs and the UPA bus operates at a clock rate that is one third or one fourth that of the CPU modules For more information about CPU modules see About CPU Modules on page 49 System main memory is provided by up to sixteen memory DIMM modules each of which is capable of storing 32 64 or 128 Mbytes of data Total main memory is expandable up to 2 gigabytes To enhance memory I O performance the system transfers 64 bytes of data into or from memory on each memory transfer For more information about system memory see About Memory on page 47 System I O is handled by two separate Peripheral Component Interconnect PCI buses These industry standard buses support all main logic board I O and up to four PCI interface cards One PCI bus operates at a 33 MHz clock rate and supports up to three PCI cards while the other bus can operate at either 33 MHz or 66 MHz and supports one PCI card All PCI cards plug into slots provided on the system s main logic board For more information about PCI buses see About Peripheral Component Interconnect PCI Buses on page 51 Internal disk storage is provided
116. em If a CPU module reaches 60 degrees C or the ambient temperature reaches 53 degrees C the system generates a warning message and illuminates the temperature fault LED on the status and control panel If a CPU module reaches 65 degrees C or the ambient temperature reaches 58 degrees C the system is automatically shut down This thermal shutdown capability is also built into the main logic board circuitry as a fail safe measure This feature provides backup thermal protection in the unlikely event that the environmental monitoring subsystem becomes disabled at both the software and firmware levels All error and warning messages are displayed on the system console if one is attached and are logged in the var adm messages file Front panel fault LEDs remain lit after an automatic system shutdown to aid in problem diagnosis Sun Enterprise 250 Server Owner s Guide June 1998 The monitoring subsystem is also designed to detect fan failures The system includes three fans part of a single assembly called the fan tray assembly Any fan failure causes the monitoring subsystem to generate an error message and light the general fault LED on the status and control panel The power subsystem is monitored in a similar fashion The monitoring subsystem periodically polls the power supply status registers for a power supply OK status indicating the status of each supply s 2 5V 3 3V 5V 12V and 12V DC outputs If a power supply problem is
117. en you reinstall the drive or a replacement drive be sure to install it in the same drive bay as the one from which it was just removed 108 Sun Enterprise 250 Server Owner s Guide June 1998 What Next If you removed the drive as part of another procedure complete the other procedure now To replace the disk drive complete this task a How to Install a Disk Drive on page 110 Chapter 6 Removing and Installing Storage Devices 109 How to Install a Disk Drive The system s disk hot plug feature lets you install a disk drive without shutting down the operating system or turning off the system power For more information see a About Internal Disk Drives on page 54 Before You Begin You must follow antistatic precautions when handling a disk drive For more information see a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Prepare the system to receive the new disk drive The hot plug installation procedure involves software commands for preparing the system prior to installing the disk drive See About Internal Disk Drives on page 54 Note If the server is set up without a local graphics console terminal or monitor you need to set up one of these options in order to issue software commands See How to Attach an Alphanumeric Terminal on page 20 or How to Configure a Local Graphics Console on page 22 2 If you are not hot plugging the disk d
118. ental Monitoring and Control on page 42 To recover from an automatic shutdown you must disconnect the AC power cord wait roughly 10 seconds and then reconnect the power cord 58 Sun Enterprise 250 Server Owner s Guide June 1998 About the Standard Ethernet Port The system s main logic board provides an auto sensing switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics Two rear panel connectors provide access to the Ethernet interface m One RJ 45 connector for connecting a category 5 twisted pair Ethernet TPE cable m One Media Independent Interface MII connector for connecting an external MII transceiver Note You can use only one of the main logic board Ethernet connectors you cannot connect to the TPE and MII connectors at the same time The Media Independent Interface lets you connect the system to a variety of external 100BASE TX Fast Ethernet transceivers providing compatibility with different Ethernet wiring types When an external transceiver is connected to the MII the system automatically activates the MII port and disables the TPE port Sun Microsystems offers an MII to AUI transceiver as a separately orderable option order number X467A A number of third party MII transceivers are also available for connecting to TX T4
119. eparing to Install or Replace Parts 31 3 Pull the side panel toward the back of the system Carefully disengage the hooks securing the side panel to the top of the chassis 4 Lift the side panel up and away from the system and set the panel aside What Next You are now ready to install remove or replace components inside the system chassis 32 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the Side Access Panel Before You Begin Remember to detach the antistatic wrist or foot strap from the system chassis sheet metal What to Do 1 Locate the hooks beneath the top surface of the side panel and insert them into the slots in the top of the system chassis 2 Slide the panel toward the front of the system until it contacts the system s plastic front panel Chapter 3 Preparing to Install or Replace Parts 33 3 Tighten the two captive Phillips screws that secure the side panel to the rear of the chassis 4 Replace the security lock block if required See How to Install the Security Lock Block on page 17 What Next When you re ready to restart the system see a How to Power On the System on page 27 or a How to Initiate a Reconfiguration Boot on page 29 34 Sun Enterprise 250 Server Owner s Guide June 1998 How to Avoid Electrostatic Discharge Use the following pr
120. erBook that ships with Solaris software 3 Install a local graphics console on your server The server is often shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on a server you must install a graphics frame buffer card in a PCI slot and attach a monitor mouse and keyboard to the appropriate back panel ports For detailed instructions see How to Configure a Local Graphics Console on page 22 4 Set up a Remote System Control RSC console Remote System Control RSC is a secure server management tool that lets you monitor and control your server over modem lines or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems For additional details see Remote System Control RSC on page 45 Chapter2 System Setup 19 How to Attach an Alphanumeric Terminal Before You Begin If your server is configured without a local graphics console you need to attach an alphanumeric terminal or establish a tip connection to the server in order to install the system and to run diagnostic tests For background information see About Setting Up a Console on page 19 Alternatively you can install a local graphics console on the server see How to Configure a Local Graphics Console on page 22 For information about establishing a tip connection see the OpenBoot 3 x Command Refere
121. ernet interface during installation of the operating system To configure additional interfaces see How to Add an Ethernet Interface on page 175 What to Do Assign a host name to the machine The host name must be unique within the network It can be made up of characters and numbers Do not use a dot in the host name Do not begin the name with a number or a special character Determine the IP address for the interface Your network administrator must assign an IP address Each network device or interface must have a unique IP address Resume the installation of the system See How to Install the Enterprise 250 Server on page 13 When installing the operating system you may be prompted to enter the host name and IP address of the machine Chapter 9 Administration and Networking 173 174 Note If you have installed a PCI card as a second Ethernet interface the operating system asks you to select a primary network interface and then prompts you for its host name and IP address You must configure the second interface separately after the operating system is installed See How to Add an Ethernet Interface on page 175 Note This system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems verifying connection between this system and your hub veri
122. et b Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 ok Chapter 11 Diagnostics and Troubleshooting 251 252 probe scsi all output ok probe scsi all has been executed Please typ before executing this command Do you wish to continue y n pci 1f 4000 scsi 4 1 Target 2 Unit 0 Disk EAGATE S Target 3 Unit 0 Disk EAGATE S Target 4 Unit 0 Disk EAGATE S Target 5 Unit 0 Disk EAGATE S Target 8 Unit 0 Disk EAGATE S Target 9 Unit 0 Disk EAGATE S Target a Unit 0 Disk EAGATE S Target b Unit 0 Disk EAGATE S Target Unit 0 Disk EAGATE S Target d Unit 0 Disk EAGATE S Target e Unit 0 Disk EAGATE S Target f Unit 0 Disk EAGATE S pci 1f 4000 scsit4 Target 2 Unit 0 Disk EAGATE S Target 3 Unit 0 Disk EAGATE S Target 4 Unit 0 Disk EAGATE S Target 5 Unit 0 Disk EAGATE S Target 8 Unit 0 Disk EAGATE S Sun Enterprise 250 Server Owner s Guide June 1998 Yy 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32550W 32430W 32550W This command may hang the system if a Stop A or halt command reset all to reset th 160418 160418 1G0418 1G0418 1G0418 160418 1G0418 1G0418 1G0418 1G04
123. f another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Roll the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front of the chassis 140 Sun Enterprise 250 Server Owner s Guide June 1998 5 From the underside of the chassis use a large flat blade screwdriver to loosen the two captive screws that secure the disk cage to the bottom of the chassis 6 Stand the chassis upright Enlist the help of another person to accomplish this safely 7 From the top of the chassis use a long flat blade screwdriver to loosen the two captive screws that secure the disk cage to the upper part of the chassis Insert the screwdriver through the two access holes on top of the chassis Caution Take care to avoid damaging any cables that may be located near the captive screws 8 Remove the disk cage assembly through the open side of the chassis Place the assembly on an antistatic mat What Next To replace the disk cage assembly complete this task a How to Install the Disk Cage Assembly on page 142 Chapter 7 Removing and Installing Miscellaneous Assemblies 141 How to Install the Disk Cage Assembly What to Do 1 Lift the disk cage assembly into the side of the chassis Orient the disk cage
124. f electric shock and danger to personal health follow the Caution Hot surface Avoid contact Surfaces are hot and may cause personal injury if touched AN instructions On Applies AC power to the system O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product SELV Compliance Safety status of I O connections comply to SELV requirements European Ergonomics In order to conform with the German ZH1 618 ergonomic standard an antiglare treatment to the CRT has been provided For text processing applications a positive mode display black characters on a white background is required 282 Sun Enterprise 250 Server Owner s Guide June 1998 Power Cord Connection To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor manager
125. failure Chapter 4 Hardware Configuration 41 42 For more information about RAID configurations see About Disk Array Configurations and Concepts on page 189 Environmental Monitoring and Control The system features an environmental monitoring subsystem designed to protect against m Extreme temperatures m Lack of air flow through the system m Power supply problems Monitoring and control capabilities reside at the operating system level as well as in the system s flash PROM firmware This ensures that monitoring capabilities are operational even if the system has halted or is unable to boot The environmental monitoring subsystem uses an industry standard I C bus implemented on the main logic board The I C bus is a simple two wire serial bus used throughout the system to allow the monitoring and control of temperature sensors fans power supplies and status LEDs Temperature sensors are located throughout the system to monitor the ambient temperature of the system and the temperature of each CPU module The monitoring subsystem frequently polls each sensor and uses the sampled temperatures to m Regulate fan speeds for maintaining an optimum balance between proper cooling and noise levels m Report and respond to any over temperature conditions To indicate an over temperature condition the monitoring subsystem generates a warning message and depending on the nature of the condition may even shut down the syst
126. fy that the Ethernet hub also has the link test function enabled See Network Communications Failure on page 254 and refer to the manual provided with your hub for more information about the link integrity test function What Next After completing this procedure the Ethernet interface is ready for operation However in order for other network devices to communicate with the system your network administrator must enter the system s IP address and host name into the namespace on the network name server For information about setting up a network name service consult the Solaris System Administrator AnswerBook for your specific Solaris release The hme Fast Ethernet device driver for the system s standard Ethernet interface is automatically installed with the Solaris release For information about operating characteristics and configuration parameters for the hme driver please see Platform Notes The hme Fast Ethernet Device Driver This document is available on Solaris on Sun Hardware AnswerBook which is provided on the SMCC Supplement CD for the Solaris release you are running If you want to install an additional network interface by means of a PCI card you must configure it separately after installing the operating system see a How to Add an Ethernet Interface on page 175 Sun Enterprise 250 Server Owner s Guide June 1998 How to Add an Ethernet Interface Before You Begin Follow this procedure to add a P
127. g the Standard Ethernet Interface page 183 How to Boot the System Using a PCI Based Ethernet Interface page 185 How to Select the Boot Device page 187 Other information covered in this chapter includes About Network Interface Options page 172 About Disk Array Configurations and Concepts page 189 171 172 About Network Interface Options The system s main logic board provides an auto sensing switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics Two rear panel connectors provide access to the Ethernet interface m One RJ 45 connector for connecting a twisted pair Ethernet TPE cable m One Media Independent Interface MII connector for connecting an external MII transceiver Note You can use only one of the main logic board Ethernet connectors you cannot connect to the TPE and MII connectors at the same time The Media Independent Interface lets you connect the system to a variety of external Ethernet transceivers providing compatibility with different Ethernet wiring types When an external transceiver is connected to the MII the system automatically activates the MII port and disables the TPE port Sun Microsystems offers an MII to AUI transceiver as a separately orderable option order number X467A A number of third party M
128. geographically distributed or physically inaccessible systems The RSC software works with the System Service Processor SSP on the Enterprise 250 main logic board The RSC and SSP support both serial and Ethernet connections to a remote console Chapter 4 Hardware Configuration 45 46 Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information from a remote console If the operating system is down RSC will notify a central host of any power failures hardware failures or other important events that may be occurring on your server The RSC provides the following features Remote system monitoring and error reporting including diagnostic output Remote reboot on demand Ability to monitor system environmental conditions remotely Ability to run diagnostic tests from a remote console Remote event notification for over temperature conditions power supply failures fatal system errors or system crashes Remote access to detailed event logs Remote console functions on serial and ethernet ports For information about configuring and using RSC see the Remote System Control RSC User s Guide provided with the RSC software Sun Enterprise 250 Server Owner s Guide June 1998 About Memory The system s main logic board provides sixteen slots for high capacity dual inline memory modules DIMMs The sy
129. ges are saved in the file var adm messages The two firmware based diagnostic tools POST and OBDiag provide error messages either locally on the system console or remotely on an RSC console These error messages can help to further refine your problem diagnosis The amount of error information displayed in diagnostic messages is determined by the value of the OpenBoot PROM variable diag verbosity See OBDiag Configuration Variables on page 225 for additional details Sun Enterprise 250 Server Owner s Guide June 1998 Software Commands System software provides Solaris and OBP commands that you can use to diagnose problems For more information on Solaris commands see the appropriate man pages For additional information on OBP commands see the OpenBoot 3 x Command Reference Manual An online version of the manual is included with the Solaris System Administrator AnswerBook that ships with Solaris software Solaris prtdiag Command The prtdiag command is a UNIX shell command used to display system configuration and diagnostic information You can use the prtdiag command to display m System configuration including information about clock frequencies CPUs memory and I O card types a Diagnostic information a Failed field replaceable units FRUs To run prtdiag type usr platform sun4u sbin prtdiag To isolate an intermittent failure it may be helpful to maintain a prtdiag history log Use prtdiag with the 1
130. gram to identify the location of a failing memory module from its U number Top of system U1004 U0904 U0804 U0704 U1003 U0903 U0803 U0703 U1002 U0902 U0802 U0702 U1001 U0901 U0801 U0701 il After you have identified the defective DIMM remove it according to the instructions in How to Remove a Memory Module on page 77 Install the replacement DIMM according to the directions in How to Install a Memory Module on page 79 260 Sun Enterprise 250 Server Owner s Guide June 1998 Environmental Failures The environmental monitoring subsystem monitors the temperature of the system as well as the operation of the fans and power supplies For more information on the environmental monitoring subsystem see Environmental Monitoring and Control on page 42 In response to an environmental error condition the monitoring subsystem generates error messages that are displayed on the system console and logged in the var adm messages file These error messages are described in the table below Message Type Description TEMPERATURE WARNING Warning Indicates that the temperature measured at X degrees celsius at location Y has exceeded the warning location Y threshold and if it continues to overheat the system will shutdown If the value of location Y is a sensor on a CPU CPO or CP1 the temperature identified by the value X has exceeded 60 degrees
131. he Side Access Panel on page 31 How to Avoid Electrostatic Discharge on page 35 How to Remove the Fan Tray Assembly on page 124 How to Remove the Removable Media Assembly RMA on page 100 How to Remove a Disk Drive on page 107 How to Remove the Disk Cage Assembly on page 138 Note You must remove all disk drives from the disk cage assembly Be sure to note the disk slot number associated with each drive Later when you reinstall the disk drives it is important to return each drive to its original location Sun Enterprise 250 Server Owner s Guide June 1998 What to Do 1 Remove the two screws that secure the cage center divider to the disk cage Orient the cage so that the back is facing you Remove the two screws that are located in the middle of the back 2 From the front of the disk cage slide the center divider half way out of the cage Chapter 8 Removing and Installing Backplanes and Cables 157 3 Free the backplane from the six posts that support it at the rear of the disk cage Push down on the top edge of the backplane and pull it away from the posts 4 Slide the backplane out of the opening at the base of the disk cage Place the backplane on an antistatic mat rs What Next To replace the UltraSCSI backplane complete this task a How to Install the UltraSCSI Backplane on page 159 158 Sun E
132. he main logic board To power on the system after adding any of these options see How to Initiate a Reconfiguration Boot on page 29 What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that the side access panel and all plastic outer panels and doors are properly installed Caution Removing the side access panel or removable media assembly activates the system power interlock switches This safety mechanism prevents all DC voltages except 5V standby power from reaching any internal component when the side panel or removable media assembly is removed and the front panel keyswitch is in the Power on position Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions Chapter 3 Preparing to Install or Replace Parts 27 2 Turn on power to the monitor or terminal A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric Terminal on page 20 or How to Configure a Local Graphics Console on page 22 3 Turn the front panel keyswitch to the Power on Diagnostics M or Locked position See About the Status and Control Panel on page 8 for information about each keyswitch set
133. her implement When the notch is covered the diskette is write enabled High density notch What Next You can now write to the diskette If the diskette hasn t been formatted see a How to Use fdformat to Format a New Diskette on page 198 If you want to change the diskette to write protect status see a How to Prevent Overwriting of a Diskette on page 194 Chapter10 Using Storage Devices 195 How to Insert a Diskette Into Its Drive What to Do 1 Insert the diskette with the label side up into the drive 2 Push firmly until you feel the diskette click into position What Next For instructions on removing a diskette from the drive see a How to Remove a Diskette From Its Drive on page 197 196 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a Diskette From Its Drive Before You Begin If your system is a server set up without a local console you need to set up a console on it in order to issue software commands See About Setting Up a Console on page 19 What to Do From the console device type eject The operating system unmounts the file system on the diskette Press the Eject button on the front of the diskette drive The diskette unseats itself and pops halfway out of the drive Pull it from the diskette drive Chapter 10 Using Storage Devices 197 198 How to Use fdformat to Formata New Diskette Before You Begin You must f
134. i re de courant Les d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement Batterie au lithium Attention sur les cartes CPU Sun une batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces remplacables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu Ne pas la d monter ni tenter de la recharger Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettr
135. iagnostics to diagnose hardware problems Solstice SYMON software is included on the SMCC Updates CD for the Solaris release you are running For instructions on installing and using Solstice SYMON software see the Solstice SyMON User s Guide included in the Solaris on Sun Hardware AnswerBook on the SMCC Updates CD Sun Enterprise 250 Server Owner s Guide June 1998 About Remote System Control RSC Remote System Control RSC is a secure server management tool that lets you monitor and control your server over modem lines or over a network RSC provides remote system administration for geographically distributed or physically inaccessible systems The RSC software works with the System Service Processor SSP on the Enterprise 250 main logic board The SSP provides both serial and Ethernet ports for connections to a remote console Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information from a remote console If the operating system is down RSC will notify a central host of any power failures hardware failures or other important events that may be occurring on your server The RSC provides the following features m Remote system monitoring and error reporting including output from POST and OBDiag m Remote reboot on demand m Ability to monitor system environmental conditions remotely m Ability to
136. icates a fan failure in the fan tray has been detected assembly If the environmental monitoring system detects a temperature problem it also lights the temperature LED on the status and control panel If it detects a power supply problem it lights the power supply fault LED on the panel The LEDs located on the power supplies themselves will help to further identify the problem For information about system LEDs see a About the Status and Control Panel on page 8 a Front Panel LEDs on page 242 a Power Supply LEDs on page 245 Note Enterprise 250 power supplies will shut down automatically in response to certain over temperature and power fault conditions see Environmental Monitoring and Control on page 42 To recover from an automatic shutdown you must disconnect the AC power cord wait approximately 10 seconds and then reconnect the power cord Sun Enterprise 250 Server Owner s Guide June 1998 APPENDIX A Connector Pinouts This appendix gives you reference information about the pins signals and ports built into the Sun Enterprise 250 server Topics covered in this appendix include m Reference for the Serial Port A and B Connectors page 264 m Reference for the Parallel Connector page 266 m Reference for the SCSI Connector page 267 m Reference for the Keyboard Mouse Connector page 269 m Reference for the Twisted Pair Ethernet TPE Connector page 270 m Reference f
137. in a test routine and prints a false continue message as soon as an error is detected OBDiag then skips to the next test routine in the sequence true Causes OBDiag to run all subtests within a test even if an error is detected diag passes n Repeats each test the number of times specified 1 by n Works with the test except and test all commands diag targets none Runs internal tests only no I O testing none iopath Extends testing to external device interfaces connectors cables media Extends testing to external devices and media if present device Invokes built in self test BIST on PCI cards and external devices loopback Runs external loopback tests on the parallel diag trigger loopbacks loopback2 loopback3 nomem device amp loopback device amp loopbacks device amp loopback 3 power reset error reset soft reset serial keyboard mouse TPE and RSC serial ports Not for use on Enterprise 250 servers Not for use on Enterprise 250 servers Runs external loopback tests on the RSC Ethernet port Performs tests without testing system memory Runs built in self test BIST on PCI cards and external devices then runs external loopback tests on the parallel serial keyboard mouse TPE and RSC serial ports Not for use on Enterprise 250 servers Runs built in self test BIST on PCI cards and external devices then runs external loopback tests on the parallel serial keyboard mou
138. in its bay There are two screws on each side that secure the drive in the RMA 6 Connect the SCSI data and power cables to their corresponding connectors at the rear of the drive The connectors are keyed so that they install in only one way Note Wide SCSI removable media devices require a 68 to 50 pin SCSI adapter These devices only operate in narrow SCSI mode 116 Sun Enterprise 250 Server Owner s Guide June 1998 What Next To reassemble the system complete these tasks a How to Install the Removable Media Assembly RMA on page 104 a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 29 Chapter 6 Removing and Installing Storage Devices 117 How to Remove the Diskette Drive Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly RMA on page 100 What to Do 1 Disconnect the diskette data cable and the removable media
139. irmware see OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release What to Do 1 At the ok prompt enter ok setenv boot device device specifier Chapter 9 Administration and Networking 187 188 where the device specifier is one of the following a cdrom Selects the CD ROM drive a disk Selects the hard disk m floppy Selects the 3 5 inch diskette drive tape Selects the SCSI tape drive a net Selects the Ethernet interface on the main logic board a full path name Selects the Ethernet interface specified by the path name Note You can also specify the name of the program to be booted as well as the way the boot program operates For more information see OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release If you want to select a network interface other than the system board Ethernet interface as the default boot device you can determine the full path name of each interface by entering ok show devs The show devs command lists the system devices It displays the full path name of each PCI device An example of a path name is shown below pci lf 4000 pci 5 SUNW hme 0 1 To reboot the system from the new boot device enter ok reset Note You can also power cycle the system using the front panel keyswitch What
140. is bridge chip manages communication between the UPA bus and the system s two PCI buses These PCI buses support slots for up to four PCI interface cards One PCI bus bus 0 also handles communication between the system and devices connected to the main logic board s SCSI FastEthernet serial parallel and keyboard mouse ports PCI cards come in a variety of configurations Not all cards will fit or operate in all PCI slots so it is important to know the specifications of your PCI cards and the types of cards supported by each PCI slot in the system Some PCI cards are as short as 6 875 inches 17 46 cm in length called short cards while the maximum length of PCI cards is 12 28 inches 31 19 cm called long cards Each slot in the system can accommodate either a long or a short card Older PCI cards communicate over 32 bit PCI buses while many newer cards communicate over wider 64 bit buses All four PCI slots will accept either 32 bit or 64 bit wide cards Older PCI cards operate at 5 VDC while newer cards are designed to operate on 3 3 VDC Cards that require 5 volts will not operate in 3 3 volt slots and 3 3 volt cards will not operate in 5 volt slots Universal PCI cards are designed to operate on either 3 3 volts or 5 volts so these cards can be inserted into either type of slot The system provides three slots for 5 volt cards and one slot for a 3 3 volt card All four PCI slots accept universal cards M
141. is located in the top right corner of the system front panel as shown in Locating Front Panel Features on page 5 Keyswitch amp Sun ENTERPRISE G os _ GB 7 gt s E 000 LEDs 8 Sun Enterprise 250 Server Owner s Guide June 1998 The front panel keyswitch controls the power on mode of the system The following table describes the function of each switch setting Name Power On Diagnostics Locked Standby e a LL Description Turns the system power on Turns the system power on and runs power on self test POST and OpenBoot diagnostics OBDiag Turn the switch to this setting when you want to run POST and OBDiag at power up For more information on POST and OBDiag see About Diagnostic Tools on page 216 Turns the system power on and disables the keyboard Stop a command and terminal Break key command This prevents users from suspending system operation and accessing the system ok prompt in order to modify OpenBoot configuration parameters stored in the system s nonvolatile memory This setting also prevents unauthorized programming of the system flash PROM For additional details see About Flash PROM Jumpers on page 65 This is the recommended setting for normal day to day operation of the system Places the system in sta
142. k prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device name Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true 2 Reboot the system to make the changes effective Power on Failures Symptom The system attempts to power up but does not boot or initialize the monitor Action 1 Run POST diagnostics See How to Use POST Diagnostics on page 219 2 Observe POST results The front panel general fault LED v should blink slowly to indicate that POST is running Check the POST output using a locally attached terminal t ip connection or RSC console Note By default POST output is displayed locally on an attached terminal or through a tip connection If your server has been reconfigured to display POST output on an RSC console POST results will not display locally To redirect POST output to the local system you must execute the OpenBoot PROM command diag output to ttya from the RSC console See the Remote System Control RSC User s Guide for additional details 256 Sun Enterprise 250 Server Owner s Guide June 1998 3 If you see no front panel LED activity a power supply may be defective See Power Supply LEDs on page 245 4 If the general fault LED remains lit or the POST output contains an error message then POST has failed The most probable cause for
143. l on page 33 Chapter 7 Removing and Installing Miscellaneous Assemblies 127 How to Remove a Power Supply Before You Begin It is not necessary to power off the system if you are removing a redundant power supply For more information see a About Power Supplies on page 57 If your system has only one power supply complete this task a How to Power Off the System on page 26 What to Do 1 Identify the power supply to be removed 2 Unplug both ends of the AC power cord There is no need to remove the power cord from the strain relief tie wrap attached to the system rear panel 3 Loosen the two captive screws securing the power supply to the chassis 128 Sun Enterprise 250 Server Owner s Guide June 1998 4 Grasp the handle and carefully pull the power supply out of the chassis Be careful to disconnect the power supply in a smooth motion Note When removing a hot pluggable power supply do not disengage and reengage the supply in rapid succession Always remove a supply completely before reinserting the same supply or a replacement supply Rapid seating and unseating of power supplies will result in false error conditions 5 If you are not replacing the power supply immediately install a power supply filler panel The filler panel is needed to maintain proper system cooling and prevent electromagnetic interference a Insert the filler panel into
144. la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook SunDocs Solaris OpenBoot OpenWindows Solstice AdminSuite Solstice Backup Solstice DiskSuite Solstice SYMON SunSwift SunVTS et Sun Enterprise sont des marques d pos es ou enregistr es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC utilis es sous licence sont des marques d pos es ou enregistr es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept
145. ll need root or superuser access to run SunVTS tests What to Do This procedure assumes you ll test your Enterprise 250 server remotely by running a SunVTS session from a workstation using the SunVTS graphical interface For information about other SunVTS interfaces and options see About Diagnostic Tools on page 216 You can also run SunVTS remotely from a Remote System Control RSC console For information about using the RSC with SunVTS see the Remote System Control RSC User s Guide Use xhost to give the remote server access to the workstation display On the workstation from which you will be running the SunVTS graphical interface enter usr openwin bin xhost remote_hostname Substitute the name of the Enterprise 250 server for remote_hostname Among other things this command gives the server display permissions to run the SunVTS graphical interface in the OpenWindows environment of the workstation Remotely log in to the server as superuser root Check whether SunVTS software is loaded on the server SunVTS is an optional package that may or may not have been loaded when the server software was installed For more information see How to Check Whether SunVTS Software Is Installed on page 237 Sun Enterprise 250 Server Owner s Guide June 1998 4 To start the SunVTS software enter cd opt SUNWvts bin sunvts display local_hostname 0 Substitute the name of the worksta
146. llow LED lights steadily to indicate a fault in one of the hard disk drives When this LED is lit one or more disk LEDs may also be lit indicating the source of the fault This yellow LED lights steadily to indicate an over temperature condition in the system This yellow LED lights steadily to indicate a power supply fault LEDs on the rear of the power supply indicate the nature of the fault and identify which supply is faulty in a system with two supplies Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 2 System Setup This chapter explains how to attach all cords and cables needed to get the Sun Enterprise 250 server up and running Where software is involved this chapter explains some of what you need to do and points you to the appropriate software manuals for the rest Tasks covered in this chapter include How to Install the Enterprise 250 Server page 13 a How to Install the Security Lock Block page 17 a How to Attach an Alphanumeric Terminal page 20 a How to Configure a Local Graphics Console page 22 Other information covered in this chapter includes m About the Parts Shipped to You page 12 a About Setting Up a Console page 19 About the Parts Shipped to You Your system is configured to order which means that most internal options that you order are pre installed at the factory However if you ordered options that are not factory installed such as a mo
147. lstice DiskSuite 41 54 189 Solstice SYMON 216 240 specifications 263 to 280 agency compliance 280 clearance 278 connector 263 to 275 electrical 280 environmental 279 physical 278 service access 278 SSP paddle card installing 92 93 removing 90 91 SSP See System Service Processor SSP status and control panel 8 location 5 status LEDs 41 242 behavior during OBDiag testing 10 233 behavior during POST 10 221 environmental fault indicators 43 262 location 8 meaning 10 Stop a keyboard combination 30 231 234 disabling 9 Stop d keyboard combination 219 striping of disks 41 54 191 SunVTS checking if installed 237 how to use 238 overview 235 system configuration See hardware configuration system console 15 system cover See side access panel system features 2 to 4 front panel 5 rear panel 7 System Service Processor SSP 7 45 90 241 See also SSP paddle card connector locations 7 connector specifications 273 275 Ethernet port 7 275 serial port 7 273 system specifications See specifications T tape cartridge ejecting 211 handling 209 inserting into drive 210 magnetic fields and 209 storing 209 sunlight and 209 write enabling 210 write protecting 210 tape drive 3 cleaning 213 controlling with software commands 212 installing 115 to 117 location 5 removing 113 to 114 temperature sensors 42 terminal alphanumeric 19 20 231 234 test selection panel SunV
148. minimal system service disruption For more information about hot pluggable disk drives see About Internal Disk Drives on page 54 For More Information See the documentation supplied with the Solstice DiskSuite software 192 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 10 Using Storage Devices Your system accommodates one internally mounted diskette drive and up to two internal CD ROM or tape drives This chapter contains basic information about how to use these devices Tasks covered in this chapter include How to Prevent Overwriting of a Diskette page 194 How to Allow Writing to a Diskette page 195 How to Insert a Diskette Into Its Drive page 196 How to Remove a Diskette From Its Drive page 197 How to Use fdformat to Format a New Diskette page 198 How to Use fdformat to Reformat a Used Diskette page 199 How to Copy Files To and From a Diskette page 200 How to Insert a Compact Disc Into the Drive page 201 How to Eject a Compact Disc With Software Commands page 203 How to Eject a Compact Disc Manually page 205 How to Eject a Compact Disc in an Emergency page 207 How to Remove a Tape Cartridge page 211 How to Control the Tape Drive page 212 How to Clean the Tape Drive page 213 Other information covered in this chapter includes About the Tape Drive and Tape Cartridges page 209 What If Your CD Drive Can t Read a CD page 214
149. n Enterprise 250 Server Owner s Guide June 1998 3 Remove the SSP card from its rear panel opening 4 Disconnect the SSP data cable from the main logic board at connector J4201 a Lift up the collar on the SSP cable connector b Remove the SSP data cable from the connector 5 Place the SSP card and data cable on an antistatic mat 6 If you are not replacing the SSP card install a PCI filler panel into the vacated SSP slot Secure the filler panel with the screw from the PCI faceplate What Next To replace an SSP card complete this task a How to Install the SSP Paddle Card on page 92 Chapter5 Removing and Installing Main Logic Board Components 91 How to Install the SSP Paddle Card What to Do 1 Connect the SSP data cable to the main logic board at connector J4201 a Lift the collar on the SSP cable connector b Insert the cable into the connector so that the cable s exposed contacts are facing away from the system rear panel c Press down on each side of the collar to secure the cable in the connector 92 Sun Enterprise 250 Server Owner s Guide June 1998 2 Insert the SSP card into the SSP rear panel opening The SSP paddle card mounts in the top slot opening in the system s rear panel 3 Secure the SSP card faceplate to the rear panel with the Phillips screw you removed earlier Use a magnetized
150. nality To run external loopback tests you must have a special passive loopback connector attached to the parallel port The variable diag targets must be set to loopback device amp loopback or device amp loopback 3 The Sun part number for the parallel port loopback connector is 501 2965 01 Chapter 11 Diagnostics and Troubleshooting 227 Test Name fdthree 14 30230 network 1 1 scsi 3 scsi 3 1 se 14 40000 Description Tests diskette drive control logic and the operation of the drive The test does not differentiate among a drive media or main logic board error if any of these fail it reports the diskette drive as the FRU Tests the on board Ethernet logic including internal and external loopback tests Tests the on board SCSI controller and SCSI bus subsystem for internal disk drives and removable media devices Checks associated registers and performs a DMA transfer Tests the main logic board external SCSI interface Checks associated registers and performs a DMA transfer Tests serial port control and I O logic including internal and external loopback tests The test checks I O logic only if the external loopback test is enabled 228 Sun Enterprise 250 Server Owner s Guide June 1998 Special Considerations A formatted diskette must be inserted into the drive To run external loopback tests on the TPE port you must have a TPE loopback connector attached to the TPE port
151. nce Manual an online version of which is included with the Solaris System Administrator AnswerBook that ships with Solaris software What to Do 1 Connect the terminal s data cable to serial port A on the server s rear panel 2 Connect the terminal s power cable to an AC outlet 20 Sun Enterprise 250 Server Owner s Guide June 1998 3 Set the terminal to receive At 9600 baud a An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information What Next You can now issue system commands and view system messages Continue with your installation or diagnostic procedure as needed Chapter 2 System Setup 21 How to Configure a Local Graphics Console Before You Begin If your server is configured without a local graphics console you need to install one in order to install the system and to run diagnostic tests For background information see About Setting Up a Console on page 19 Alternatively you can attach an ASCII terminal or modem line to the system s serial port see How to Attach an Alphanumeric Terminal on page 20 To install a local graphics console you must have m A supported PCI based graphics card m A monitor CRT with appropriate resolution m A Sun compatible keyboard a A Sun compatible mouse and mouse pad What to Do 1 Install the graphics
152. nctions correctly with the new parts you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Sun Enterprise 250 Server Owner s Guide June 1998 How to Connect the System Cables Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Fan Tray Assembly on page 124 What to Do Identify the cable you wish to install or replace Use the information in the following tables and illustrations to determine where to connect each end of the cable Each cable connector is keyed so that it can be connected in only one way Install the cable according to the routing and cable management instructions provided in the table Note Part numbers listed in this section are correct as of the manual publication date but are subject to change without notice Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement part Chapter 8 Removing and Installing Backplanes and Cables 165 Cable Name Connections Routing and Management CPU 3 3V Power Cable CPU 5V Core Voltage Power Cable System Interlock Cable 14 pin Power Sense PC Cable 16 pin Power Sense Control Cable UltraSCSI Power Cable UltraSCSI Dat
153. nd to all SCSI devices connected to the main logic board SCSI interfaces This includes any tape or CD ROM drive in the removable media assembly RMA any internal disk drive and any device connected to the external SCSI connector on the system rear panel For any SCSI device that is connected and active its target address unit number device type and manufacturer name are displayed The probe scsi all command transmits an inquiry command to all SCSI devices connected to the system SCSI host adapters including any host adapters installed in PCI slots The first identifier listed in the display is the SCSI host adapter address in the system device tree followed by the SCSI device identification data The first example that follows shows a probe scsi output message The second example shows a probe scsi all output message Sun Enterprise 250 Server Owner s Guide June 1998 probe scsi output ok probe scsi This command may hang the system if a Stop A or halt command has been executed Please type reset all to reset the system before executing this command Do you wish to continue y n n ok reset all ok probe scsi Primary UltraSCSI bus Target 0 Unit 0 Disk SEAGATE ST34371W SUN4 2G3862 Target 4 Unit 0 Removable Tape ARCHIVE Python 02635 XXX5962 Target 6 Unit 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 Target 9 Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 Targ
154. ndard 19 inch rack An optional rackmounting kit is available for installing the server into any 29 to 34 inch deep EIA 19 inch rack with at least 6 rack units 10 5 inches of vertical mounting space and sufficient load bearing capacity System reliability availability and serviceability are enhanced by features that include m Error correcting code on memory and all data paths m Parity checking on all address buses m Front panel status indicator lights m Disk drive health indicator lights a Hot pluggable disk drives with easy front access a Support for RAID 0 1 and 5 implementations Chapter1 System Overview 3 4 Thermal sensing and over temperature protection Power system monitoring and fault protection N 1 power supply redundancy Hot swap power supplies with easy rear access Automatic system recovery Four levels of system diagnostics Easy front or side access to all internal replaceable components Remote System Control RSC For additional details see About Reliability Availability and Serviceability Features on page 40 Sun Enterprise 250 Server Owner s Guide June 1998 Locating Front Panel Features The illustration below shows the system features that are accessible from the front panel with the disk access door open Diskette drive option
155. ndby mode by turning off power to all internal system components and placing the power supplies in standby mode When the keyswitch is in this position the keyboard power switch is disabled Chapter 1 System Overview 9 10 The LEDs consist of two types system health indicators and fault indicators The system health indicators light to show you that the system is functioning normally The fault indicators light when a problem is detected in the system Because it is important for you to know that a fault exists in the system the fault indicators remain lit when the system is reset or switched to standby mode using the keyswitch When you first power on the system the LEDs are individually toggled on and off to verify that each one is working correctly After that the LEDs operate as described in the following table Name Power on General fault Activity Disk fault Temperature fault Power supply fault LW l Is Description This green LED lights steadily when the system power is on and the keyswitch is in the On Diagnostics or Locked position This yellow LED blinks slowly while the system runs its power on self test POST diagnostics and blinks rapidly during OpenBoot diagnostic OBDiag tests It lights steadily when any fault is detected including a fault also reported by any other LED This green LED blinks continuously to indicate that the system is operating normally This ye
156. nitor these will be shipped to you separately In addition you should have received the media and documentation for all appropriate system software ordered separately Check that you ve received everything you ordered Note Inspect all shipping cartons for evidence of physical damage If a shipping carton is damaged request that the carrier s agent be present when the carton is opened Keep all contents and packing material for the agent s inspection Unpacking instructions are printed on the outside of the shipping carton Save the original shipping containers and packing materials in case you need to store or ship your system If you cannot store the shipping materials recycle or dispose of the materials properly Consult your local recycling authority for information 12 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the Enterprise 250 Server Before You Begin The Sun Enterprise 250 server is a general purpose server which you can use for many types of applications Exactly how you set up your machine depends in some measure upon what you want it to do This procedure is intended to be as generic as possible so as to cover the needs of most sites Even so you will need to make certain decisions to complete the procedure m On which network or networks do you intend your machine to operate For background information about network support see About Network Interface Options
157. ns 5 If necessary connect any external cables to the PCI card Read the documentation supplied with the PCI card for information about external cable connections What Next Complete the following tasks to reassemble the system a How to Install the Side Access Panel on page 33 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 29 Chapter 5 Removing and Installing Main Logic Board Components 89 How to Remove the SSP Paddle Card The System Service Processor SSP paddle card is mounted in the top slot opening in the system s rear panel Before you Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Disconnect any cables from the external faceplate of the SSP card 2 Remove the Phillips screw that secures the card faceplate to the system rear panel Use a magnetized screwdriver if possible to prevent the screw from falling into the system chassis Save the screw for when you install the replacement SSP card 90 Su
158. nstallation procedure Return to a How to Install the Enterprise 250 Server on page 13 If you are adding an additional interface to your system then you need to configure that interface see a How to Add an Ethernet Interface on page 175 182 Sun Enterprise 250 Server Owner s Guide June 1998 How to Boot the System Using the Standard Ethernet Interface Before You Begin Before you can boot the system over a network interface you must complete the installation procedure see a How to Install the Enterprise 250 Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Setting Up a Console on page 19 Configure the Ethernet port see How to Configure the Standard Ethernet Interface on page 173 m Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 178 or How to Attach an MII Ethernet Transceiver on page 180 m Power on the system see How to Power On the System on page 27 Note To boot the system over an Ethernet network it is necessary that there be a bootable image for Sun4u architecture somewhere on the network For details see the installation instructions accompanying your Solaris software What to Do At the ok prompt enter either of the following commands a To load the operating system into the server s volatile memory enter ok boot net Note B
159. nterprise 250 Server Owner s Guide June 1998 How to Install the UltraSCSI Backplane What to Do 1 Slide the UltraSCSI backplane into the backplane slot in the base of the disk cage assembly Orient the backplane so that the six SCSI drive connectors are facing the open drive bays 2 Insert the six posts at the rear of the disk cage into the corresponding keyholes in the backplane Lift the backplane slightly so that each post rests in the narrow part of a keyhole Chapter 8 Removing and Installing Backplanes and Cables 159 3 Push the cage center divider back into the disk cage as far as it can go The center divider should engage the two large holes in the center of the backplane 4 Replace the two screws that secure the cage center divider and the backplane to the disk cage assembly N What Next To reassemble the system complete these tasks How to Install the Disk Cage Assembly on page 142 How to Install the Removable Media Assembly RMA on page 104 How to Install a Disk Drive on page 110 How to Install the Fan Tray Assembly on page 126 How to Install the Side Access Panel on page 33 Note When you reinstall the disk drives it is important to return each drive to its original location 160 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove the Power Distribution Board Before You Begin
160. ocedure to prevent static damage whenever you are accessing any of the internal components of the system Before You Begin Complete this task a How to Power Off the System on page 26 You must have the following items m Antistatic wrist or foot strap m Antistatic mat or the equivalent What to Do Caution Printed circuit boards and hard disk drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components themselves or any metal parts without taking proper antistatic precautions Disconnect the AC power cord from the wall power outlet only if you will be handling the power distribution board The AC power cord provides a discharge path for static electricity so you generally want to leave it plugged in during installation and repair procedures The only time you should unplug the cord is when you service the power distribution board Chapter 3 Preparing to Install or Replace Parts 35 2 Use an antistatic mat or similar surface When performing any option installation or service procedure place static sensitive parts such as boards cards and disk drives on an antistatic surface The following items can be used as an antistatic surface a The bag used to wrap a Sun replacement part a The shipping container used to package a Sun replacement part a Sun electros
161. odules page 49 About Peripheral Component Interconnect PCI Buses page 51 About Internal Disk Drives page 54 About Power Supplies page 57 About the Standard Ethernet Port page 59 About the Serial Ports page 60 About the Parallel Port page 61 About the Main Logic Board Jumpers page 62 About Serial Port Jumpers page 64 About Flash PROM Jumpers page 65 About the SCSI Removable Media Bays and the External SCSI Port page 67 39 About Reliability Availability and Serviceability Features Reliability availability and serviceability are aspects of a system s design that affect its ability to operate continuously and minimize the time necessary to service the system Reliability refers to a system s ability to operate continuously without failures and to maintain data integrity System availability refers to the percentage of time that a system remains accessible and usable Serviceability relates to the time it takes to restore a system to service following a system failure Together reliability availability and serviceability provide for near continuous system operation To deliver high levels of reliability availability and serviceability the system offers the following features m Error correction and parity checking for improved data integrity m Easily accessible status indicators a Hot pluggable disk drives a Support for RAID 0 1 and 5 storage configurations a Environment
162. of the chassis Remove the four plastic foot glides from the underside of the chassis Remove the Phillips screw at the center of each foot glide Note Do not remove the two foot glide mounting brackets unless you are converting the chassis to a rackmount configuration Sun Enterprise 250 Server Owner s Guide June 1998 What Next To replace the foot glides with the optional floor casters assembly complete this task a How to Install the Floor Casters Assembly on page 148 Chapter 7 Removing and Installing Miscellaneous Assemblies 151 How to Install the Chassis Foot Glides Before You Begin Complete this task a How to Power Off the System on page 26 a How to Remove the Floor Casters Assembly on page 146 What to Do 1 Carefully turn the system chassis upside down Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Place the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front of the chassis 2 Attach the four plastic foot glides to the corresponding mounting holes on the underside of the chassis Insert a Phillips screw through the center of each foot glide Note Two of the plastic foot glides attach
163. ons correctly with the new parts you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Note After installing the new main logic board you must restore Remote System Control RSC configuration parameters before you can use RSC During RSC configuration RSC parameters are typically backed up to a hard disk drive You must restore those parameters to the RSC SEEPROM on the new main logic board For additional details see the Remote System Control RSC User s Guide Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a Memory Module Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 Caution Dual inline memory modules DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove any DIMM from its antistatic packaging until you are ready to install it on the main logic board Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules Chapter 5 Removing and Installing Main Logic Board Components 77 What to Do 1 Locate the DIMM module you want to remove on the main logic board See
164. or the Media Independent Interface MII Ethernet Connector page 271 m Reference for the 13W3 Video Connector page 272 m Reference for the RSC SSP Serial Port Connector page 273 m Reference for the RSC SSP Twisted Pair Ethernet TPE Connector page 275 263 264 Reference for the Serial Port A and B Connectors Serial Port Connector Diagram Both serial ports conform to RS 423 RS 232 specifications 1300000000000001 A 2500000000000014 Serial Port Signals Pin Number Function Vo Signal Description 1 none none N C 2 TXD O Transmit Data 3 RXD I Receive Data 4 RTS O Ready To Send 5 CTS I Clear To Send 6 DSR I Data Set Ready 7 GND Signal Ground 8 DCD I Data Carrier Detect 9 none none N C 10 none none N C 11 none none N C 12 none none N C 13 none none N C 14 none none N C 15 TRXC I Transmit Clock Sun Enterprise 250 Server Owner s Guide June 1998 Pin Number 16 17 18 19 20 21 22 23 24 25 Function none RXC none none DTR none none none TXC none 1 0 none none none none none none none Signal Description N C Receive Clock N C N C Data Terminal Ready Transmit Clock N C 1 N C means No Connection Appendix A Connector Pinouts 265 Reference for the Parallel Connector Parallel Port Connector Diagram LI 1300000000000001 2500000000000014 Parallel Port Signals Signal
165. ormat new diskettes before you use them The simplest way to format list the contents of read copy or eject a diskette is to use the File Manager tool Refer to Solaris User s Guide for information about File Manager If the server is set up without a local console you need to set up a console on it in order to issue software commands see a About Setting Up a Console on page 19 If the diskette is write protected you need to remove the write protection see a How to Allow Writing to a Diskette on page 195 What to Do Insert the diskette into the diskette drive From the console device enter the fdformat command Type the appropriate command as listed for your diskette It takes a minute or two for the system to format the diskette Storage Capacity Diskette Density Formatted Command High Density HD 1 44 Mbytes fdformat Medium Density MD 1 2 Mbytes fdformat m Low Density 2DD 720 Kbytes fdformat 1 You can now write to and read from the diskette Sun Enterprise 250 Server Owner s Guide June 1998 How to Use fdformat to Reformat a Used Diskette Before You Begin The simplest way to format list the contents of read copy or eject a diskette is to use the File Manager tool Refer to Solaris User s Guide for information about File Manager Caution Formatting erases everything on a diskette Do not format a used diskette unless you want to erase its contents If the
166. ositiver Anzeigemodus schwarze Zeichen auf weifsem Hintergrund empfohlen 284 Sun Enterprise 250 Server Owner s Guide June 1998 Anschluf des Netzkabels Achtung Sun Produkte sind f r den Betrieb an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Nicht alle Netzkabel haben die gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen Uberlastungsschutz und sind daher f r Computersysteme nicht geeignet Achtung Ihr Sun Ger t wird mit einem dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr Lithiumbatterie
167. ost PCI cards operate at clock speeds of 33 MHz while some newer cards operate at 66 MHz All four PCI slots can accept 33 MHz cards 66 MHz cards are restricted to the slot labelled PCI66 0 Chapter 4 Hardware Configuration 51 The table below shows the mapping of the PCI slots to the two PCI buses and the type of PCI cards supported in each slot Rear Panel Connector Slot Width bits Clock Rates DC Voltage Slot Number Label PCI Bus Card Type bits MHz Card Type 3 PCI66 0 1 64 32 or 64 33 and 66 3 3 V amp Univ 2 PCI33 2 0 64 32 or 64 33 5 V amp Univ 1 PCI33 1 0 64 32 or 64 33 5 V amp Univ 0 PCI33 0 0 64 32 or 64 33 5 V amp Univ The following figure shows the PCI slots on the main logic board L 66 MHz 3 3 V 32 64 bit PCI 66 3 33 MHz 5 V 32 64 bit PCI 2 33 MHz 5 V 32 64 bit PCI 1 33 MHz 5 V 32 64 bit PCI 0 Q m ma m o Configuration Rules All slots support PCI universal cards All slots support PCI long or short cards Each slot can supply up to 16 watts of power The total power used for all four slots must not exceed 64 watts 52 Sun Enterprise 250 Server Owner s Guide June 1998 PCI cards may be freely installed in any compatible PCI slots Slots need not be filled in any particular order In most cases the system s I O performance will be unaffected by placement of PCI cards in the slot
168. ostics OBDiag on page 223 and How to Use OpenBoot Diagnostics OBDiag on page 230 The SunVTS system exerciser is a graphics oriented UNIX application that permits the continuous exercising of system resources and internal and external peripheral equipment For more information about SunVTS see About SunVTS Software on page 235 Solstice SYMON allows you to monitor system hardware status and operating system performance of your server For information about SYMON see About Solstice SYMON Software on page 240 Remote System Control RSC is a server management tool that provides remote system administration for geographically distributed or physically inaccessible systems The RSC software works with the System Service Processor SSP on the Enterprise 250 main logic board For more information about RSC and SSP see About Remote System Control RSC on page 241 216 Sun Enterprise 250 Server Owner s Guide June 1998 Which method or tool you use to diagnose system problems depends on the nature of those problems a If your machine isn t able to boot its operating system software you need to run POST and OBDiag tests m If your machine is healthy enough to start up and load its operating system software you can use Solstice SYMON software and SunVTS software to diagnose system problems m If your machine is at a remote location use RSC to diagnose problems remotely The following chart provi
169. ot approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment Regulatory Compliance Statements _ iii DOC Class A Notice Avis DOC Classe A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada DOC Class B Notice Avis DOC Classe B This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada VCCI DT HE VCCI C DLT Sh ALVCCIDRAMNHSI YAF Y a BLOAT Y a al D MANIA RETT TUDORA FROHABRYLES CORES PARRE RG LR BU TE SSS SRI CLR ICO FE BEBE BG 1k HK EL RARE E BS a Eea VCCD AE HALTEU L RT ARE FEREAU ER BEL kT CEMBRO ETE DUAL FVEVa Va RIC SM BES AS ENS D KT WMO PRY HABIT HES TEL lt BROMUS ESV PIE VCCIR RDUT H MVCC ORR MHSI PAF VavBEOAT Y 3B FE WRB CST THSOMMclL FHOHEMAR ALET TOREJ STA CHR ET VLE BEL A HER HU CH S11 ONS NRE CEE TC O HE aE Bi 1k HA amp U Ze OL S EHAE BIS VCCI AMES AUTHOES UML ARE DUAL TFL EVay SAG PIC UL TTC RO KT E SHOR EBIT ERHET ORV RHI CHES TEL BROREN iv Sun Enterprise 250 Server Owner s Guide June 1998 Declaration of Conformity
170. over You must remove the cover s of your Sun computer system unit in order to add cards memory or internal storage devices Be sure to replace the cover s before powering up your system Caution Do not operate Sun products without the cover s in place Failure to take this precaution may result in personal injury and system damage Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 Appendix C Safety Precautions 283 Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen e Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind e Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die S
171. overed in this chapter include a How to Remove the Main Logic Board page 72 a How to Install the Main Logic Board page 74 a How to Remove a Memory Module page 77 a How to Install a Memory Module page 79 a How to Remove a CPU Module page 81 a How to Install a CPU Module page 83 a How to Remove a PCI Card page 85 How to Install a PCI Card page 87 a How to Remove the SSP Paddle Card page 90 a How to Install the SSP Paddle Card page 92 a How to Remove the NVRAM TOD Module page 94 a How to Install the NVRAM TOD Module page 96 71 72 How to Remove the Main Logic Board Caution This procedure must be performed by a qualified service trained maintenance provider Persons who remove any of the outer panels to access this equipment must observe all safety precautions and comply with skill level requirements certification and all applicable local and national laws Before You Begin Before you remove the main logic board you must remove all removable components from it so that you can transfer them to the new main logic board after you install it Complete these tasks to remove the necessary components a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove a Memory Module on page 77 a How to Remove the NVRAM TOD Module on page 94 a
172. ow to Eject a Compact Disc in an Emergency 207 About the Tape Drive and Tape Cartridges 209 How to Insert a Tape Cartridge 210 How to Remove a Tape Cartridge 211 How to Control the Tape Drive 212 How to Clean the Tape Drive 213 What If Your CD Drive Can t Read a CD 214 Diagnostics and Troubleshooting 215 About Diagnostic Tools 216 About Power On Self Test POST Diagnostics 218 How to Use POST Diagnostics 219 About OpenBoot Diagnostics OBDiag 223 How to Use OpenBoot Diagnostics OBDiag 230 How to Set the Diagnostic Level for POST and OBDiag 234 About SunVTS Software 235 How to Check Whether SunVTS Software Is Installed 237 How to Use SunVTS Software 238 About Solstice SYMON Software 240 About Remote System Control RSC 241 About Troubleshooting Your System 242 About Diagnosing Specific Problems 254 Connector Pinouts 263 Reference for the Serial Port A and B Connectors 264 Reference for the Parallel Connector 266 Reference for the SCSI Connector 267 Reference for the Keyboard Mouse Connector 269 Reference for the Twisted Pair Ethernet TPE Connector 270 Contents xi xii Reference for the Media Independent Interface MII Ethernet Connector 271 Reference for the 13W3 Video Connector 272 Reference for the RSC SSP Serial Port Connector 273 Reference for the RSC SSP Twisted Pair Ethernet TPE Connector 275 System Specifications 277 Reference for System Specifications 278 Safety Precautions 281 Illu
173. patible drives either 1 inch or 1 6 inches high UltraSCSI compatible 1 inch and 1 6 inch high drives can be mixed in the same system The SCSI IDs for the disks are hardwired on the disk backplanes There is no need to set any SCSI ID jumpers on the disk drives themselves The SCSI target address SCSI ID of each disk drive is determined by the slot location where the drive is connected to its UltraSCSI backplane The disk drives share the internal SCSI bus with the SCSI removable media devices in the removable media assembly RMA The removable media SCSI cable provides the termination for the internal SCSI bus For information about implementing RAID configurations see About Disk Array Configurations and Concepts on page 189 56 Sun Enterprise 250 Server Owner s Guide June 1998 About Power Supplies A central power distribution board delivers DC power for all internal system components The system s power supplies plug in to connectors on this board and when both supplies are installed they share equally in satisfying the power demands of the system Power supplies are modular units designed for fast easy installation or removal even while the system is fully operational Supplies are installed in bays at the rear of the system as shown in the following figure a o o o sue 000 A z ool o 8 of ec Power supply 1 o ie soo se BI
174. planes Storage Devices Replacement Part Main Logic Board DIMM 32 MB 60 NS DIMM 64 MB 60 NS DIMM 128 MB 60 NS UltraSPARC II CPU 250 MHz 1 MB Ecache UltraSPARC II CPU 300 MHz 2 MB Ecache SSP Paddle Card and Cable PGX Graphics Frame Buffer Card PCI UltraSCSI Backplane Power Distribution Board 4 2 GB UltraSCSI Disk Drive 9 GB UltraSCSI Disk Drive 12X CD ROM Drive 32X CD ROM Drive Diskette Drive 12 24 GB 4 mm DDS3 Tape Drive Sun Enterprise 250 Server Owner s Guide June 1998 Part Number 501 4681 501 2622 501 2480 501 3136 501 4857 501 4849 501 4818 370 2256 501 4682 501 4683 540 2938 540 2951 370 2817 370 3416 370 2730 370 2376 Category Miscellaneous Assemblies Panels and Doors Internal Cables Replacement Part Fan Tray Assembly Power Supply 360W LED Keyswitch Assembly PCI Filler Panel Diskette Filler Panel plastic CD ROM Tape Filler Panel plastic Power Supply Filler Panel Disk Access Door RMA Bezel CPU 5V Power Cable CPU 3 3V Power Cable System Interlock Cable 14 pin Power Sense Cable 16 pin Power Sense Cable UltraSCSI Power Cable UltraSCSI Data Cable Keyswitch LED Cable Removable Media SCSI Cable Removable Media Power Cable Diskette Data Cable Fan Tray Cable Part Number 540 3274 300 1352 540 3604 340 3256 330 2400 330 2399 340 4416 540 3352 540 3273 530 2441 530 2444 530 2482 530 2480 530 2481 530 2443 530 2446 530
175. pt is displayed 2 To set the diag level variable enter the following ok setenv diag level value The value can be off min med or max See OBDiag Configuration Variables on page 225 for information about each setting 234 Sun Enterprise 250 Server Owner s Guide June 1998 About SunVTS Software SunVTS the Sun Validation and Test Suite is an online diagnostics tool and system exerciser for verifying the configuration and functionality of hardware controllers devices and platforms You can run SunVTS using any of these interfaces a command line interface a tty interface or a graphical interface that runs within a windowed desktop environment SunVTS software lets you view and control a testing session over modem lines or over a network Using a remote system you can view the progress of a SunVTS testing session change testing options and control all testing features of another system on the network Useful tests to run on your system include SunVTS Test Description ecpptest Verifies the ECP1284 parallel port printer functionality cdtest Tests the CD ROM drive by reading the disc and verifying the CD table of contents TOC if it exists disktest Verifies local disk drives env2test Tests the IC environment control system including all fans front panel LEDs and keyswitch disk backplane LEDs power supplies and thermistor readings fputest Checks the floating point unit fstest Tests the integ
176. rity of the software s file systems m dtest Tests the PGX frame buffer card mptest Verifies multiprocessor features for systems with more than one processor nettest Checks all the hardware associated with networking for example Ethernet token ring quad Ethernet fiber optic 100 Mbit per second Ethernet devices pmem Tests the physical memory read only sptest Tests the system s on board serial ports tapetest Tests the various Sun tape devices rsctest Verifies the RSC SSP functionality including SSP Ethernet and serial ports I2C and SSP Flash RAM vmem Tests the virtual memory a combination of the swap partition and the physical memory Chapter 11 Diagnostics and Troubleshooting 235 236 For More Information The following documents provide information about SunVTS software They are available on Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the SMCC Updates CD for the Solaris release you are running m SunVTS User s Guide This document describes the SunVTS environment including how to start and control the various user interfaces SunVTS features are described in this document m SunVTS Test Reference Manual This document contains descriptions of each test SunVTS software runs in the SunVTS environment Each test description explains the various test options and gives command line arguments m SunVTS Quick Reference Card This card gives an overview of the main fe
177. rive halt the operating system and turn off system power See How to Power Off the System on page 26 3 Unlock the disk access door and swing it open 4 Attach the antistatic wrist strap to a metal surface inside the system chassis 5 Release the drive handle on the disk drive Use your thumb and forefinger to pinch the drive latch sideways to open it 110 Sun Enterprise 250 Server Owner s Guide June 1998 10 11 Align the disk drive to its drive bay Orient the drive so the drive handle s hinge faces the bottom of the drive bay the left side of the bay in a rackmount configuration Note If you are replacing a drive that you removed previously be sure to install the drive in the same drive bay as the one you removed Holding the drive by its handle fit the drive into the guide rails at the top and bottom of the drive bay Slide the drive into the bay until it barely contacts the backplane Press carefully on the center of the drive and watch as the handle begins to close The drive handle begins to close as the drive engages its backplane connector Press the handle toward the drive until the latch closes securing the drive in place Close the disk access door and lock it if necessary Chapter 6 Removing and Installing Storage Devices 111 12 If you are performing a hot plug installation complete the software part of the installation p
178. rives This lets you create arbitrarily large partitions e el Using this method the concatenated disks are filled with data sequentially with the second disk being written to when no space remains on the first the third when no room remains on the second and so on RAID 1 Disk Mirroring Disk mirroring is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of data due to disk failure One metadevice is created from two disks ai Whenever the operating system needs to write to the mirrored metadevice both disks are updated The disks are maintained at all times with exactly the same information When the operating system needs to read from the mirrored metadevice it reads from whichever disk is more readily accessible at the moment The scheme is sometimes called RAID 1 where RAID stands for Redundant Arrays of Inexpensive Disks RAID 1 offers the highest level of data protection but storage costs are high since all data is stored twice Sun Enterprise 250 Server Owner s Guide June 1998 RAID 0 Disk Striping Disk striping sometimes called RAID 0 is a technique for increasing system throughput by using several disk drives in parallel Whereas in non striped disks the operating system writes a single block to a single disk in a striped arrangement each block is divided and portions of the data are written to different disks ma ay Fe H
179. rltwo 1l14 60 2 ebus l 3 ecpp 14 3043bc 4 eeprom 14 0 5 fdthree 14 3023 0 6 network 1 1 7 scsi 3 8 scsi 3 1 9 scsi 14 400000 10 su 14 3062f 11 su 14 3083 8 12 rsc Commands test all except help what printenvs setenv exit command gt Note For more information about OBDiag tests see About OpenBoot Diagnostics OBDiag on page 223 Results While OBDiag is running you can observe its progress and any error messages on the system or RSC console You can use two OpenBoot PROM variables to affect error reporting Using the diag verbosity variable you can determine the type and amount of information that is reported Using the diag continue variable you can control how OBDiag behaves after an error is encountered See OBDiag Configuration Variables on page 225 for additional information A sample error message is provided below ERROR Did not receiv xpected loopback packet DEVICE pci 1f 4000 network 1 1 FRU motherboard TIME 03 21 1997 21 32 34 GMT CALLER loopback test 100mb xcvr external lpb test catch 232 Sun Enterprise 250 Server Owner s Guide June 1998 The following table defines the fields in an error message Field Description ERROR Description of error DEVICE Address of failing device FRU List of field replaceable units FRUs that could be responsible for the error TIME Time error was detected CALLER Subtest that failed
180. rmation see a How to Initiate a Reconfiguration Boot on page 29 Chapter 6 Removing and Installing Storage Devices 121 122 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 7 Removing and Installing Miscellaneous Assemblies This chapter describes how to remove and install miscellaneous assemblies within the system For a list of part numbers for field replaceable units and optional equipment see Illustrated Parts Breakdown on page 292 Tasks covered in this chapter include a How to Remove the Fan Tray Assembly page 124 a How to Install the Fan Tray Assembly page 126 a How to Remove a Power Supply page 128 a How to Install a Power Supply page 130 a How to Remove the LED Keyswitch Assembly page 132 a How to Install the LED Keyswitch Assembly page 135 a How to Remove the Disk Cage Assembly page 138 How to Install the Disk Cage Assembly page 142 a How to Remove the Floor Casters Assembly page 146 a How to Install the Floor Casters Assembly page 148 a How to Remove the Chassis Foot Glides page 150 a How to Install the Chassis Foot Glides page 152 123 How to Remove the Fan Tray Assembly Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 What to Do 1 Disconnect the fan tray cable from the
181. rocedure See About Internal Disk Drives on page 54 What Next If you have other parts to replace in the system do so now When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 29 112 Sun Enterprise 250 Server Owner s Guide June 1998 How to Remove a CD ROM Drive or Tape Drive Before You Begin Complete these tasks a How to Power Off the System on page 26 a How to Remove the Side Access Panel on page 31 a How to Avoid Electrostatic Discharge on page 35 a How to Remove the Removable Media Assembly RMA on page 100 What to Do Disconnect the SCSI data and power cables from the rear of the CD ROM or tape drive Chapter 6 Removing and Installing Storage Devices 113 2 Remove the four screws securing the drive in the removable media assembly There are two screws on each side of the drive 3 Slide the drive out the front of its bay in the removable media assembly Push the drive from the rear to start the removal process 4 Place the drive on an antistatic mat What Next To replace the CD ROM or tape drive complete this task a How to
182. roduit Sun qui a t modifi Positionnement d un produit Sun Attention pour assurer le bon fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Ergonomie europ enne Conform ment a la norme d ergonomie allemande ZH1 618 le CRT a t soumis a un traitement antireflets Pour le traitement de texte un affichage en mode positif c est dire des caract res noirs sur fond blanc est n cessaire 286 Sun Enterprise 250 Server Owner s Guide June 1998 Connexion du cordon d alimentation neutre mis a la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention les produits Sun sont con us pour fonctionner avec des alimentations monophas es munies d un conducteur rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mat
183. run POST and OBDiag tests and use SunVTS from a remote console a Remote event notification for over temperature conditions power supply failures fatal system errors or system crashes a Remote access to detailed event and error logs a Remote console functions on serial and Ethernet ports For More Information For information about configuring and using RSC see the Remote System Control RSC User s Guide provided with the RSC software Note By default diagnostic status and error messages are displayed on the local system console or terminal If your server has been reconfigured to display output on an RSC console diagnostic results will not display locally To redirect diagnostic messages to the local console you must use the OpenBoot PROM command diag output to and modify the OpenBoot PROM variables input device and output device For additional details see the Remote System Control RSC User s Guide Chapter 11 Diagnostics and Troubleshooting 241 About Troubleshooting Your System The system provides the following features to help you identify and isolate hardware problems a Error indications Software commands m Diagnostic tools This section describes the error indications and software commands provided to help you troubleshoot your system Diagnostic tools are covered in About Diagnostic Tools on page 216 Error Indications The system provides error indications via LEDs and error messages U
184. rver Owner s Guide June 1998 Note Some hub designs permanently enable or disable the link integrity test through a hardware jumper In this case refer to the hub installation or user manual for details of how the test is implemented Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet interface or for a PCI based Ethernet interface you must first know the device name of the desired Ethernet interface To list the device name 1 Shut down the operating system and take the system to the ok prompt 2 Determine the device name for the desired Ethernet interface a Type ok show devs b In the show devs listing find the device name for the desired Ethernet interface The device name is pci 1f 4000 network 1 1 for the standard Ethernet interface For a PCI based Ethernet interface the device name may appear similar to the following pci 1f 4000 pci 5 SUNW hme 0 1 Solution 1 Use this method while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 3 Reboot the system when convenient to make the changes effective Chapter 11 Diagnostics and Troubleshooting 255 Solution 2 Use this alternate method when the system is already in OpenBoot 1 At the o
185. s Heavily loaded systems however will deliver better overall performance by installing high throughput interface cards on separate buses Examples of high throughput interfaces are dual channel UltraSCSI host adapters and ATM 622 interfaces Overall system availability may also be improved by installing redundant storage or network interfaces on separate PCI buses Chapter 4 Hardware Configuration 53 About Internal Disk Drives The Enterprise 250 server supports up to six internal hot pluggable UltraSCSI disk drives Drives are 3 5 inches wide and either 1 inch or 1 6 inches high All internal drives are supported by the 40 Mbyte per second UltraSCSI interface on the system s main logic board All drives plug in to a six disk backplane which mounts to the rear of the system s disk cage The system s disk cage features six green yellow LED lights each one located adjacent to a disk bay These LEDs indicate the operating status and any fault conditions associated with each disk drive This diagnostic feature helps the administrator to quickly identify drives requiring service For additional information about disk drive LEDs see Disk LEDs on page 246 The following figure shows the system s six internal disk slots and LEDs Disk slots are numbered from 0 to 5
186. s 213 What If Your CD Drive Can t Read a CD Before You Begin Eject the compact disc and remove it from the tray see How to Eject a Compact Disc With Software Commands on page 203 Note If the drive cannot read a disc you may have a dusty or dirty disc What to Do 1 Clean the disc with compressed air Compressed air can remove most accumulations of dust and large dirt particles 2 If spraying with compressed air fails to remove the dirt on a disc wipe the disc using a soft clean lint free dry cloth m Wipe the non labeled side of the disc radially from the center to the outside a Do not wipe in a circular motion m Wipe only the affected areas of the disc The figure below shows the correct and incorrect ways to clean a compact disc Non Labeled Side aa aT ES Correct Incorrect What Next To insert the compact disc into the drive see a How to Insert a Compact Disc Into the Drive on page 201 214 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 1 1 Diagnostics and Troubleshooting This chapter covers the diagnostic tools available for the system and how to use these tools It also provides information about error indications and software commands to help determine what component of the system needs to be replaced Tasks covered in this chapter include How to Use POST Diagnostics page 219 How to Use OpenBoot Diagnostics OBDiag page 230 Ho
187. s Limited 4 Omni Way UCHL04 203 Springfield Linlithgow Chelmsford MA 01824 USA West Lothian EH49 7LR Tel 508 442 0599 Scotland United Kingdom Fax 508 250 5059 Tel 1506 670000 Fax 1506 672323 Regulatory Compliance Statements v vi Sun Enterprise 250 Server Owner s Guide June 1998 Contents Preface xiii System Overview 1 About the Sun Enterprise 250 Server 2 Locating Front Panel Features 5 Locating Rear Panel Features 7 About the Status and Control Panel 8 System Setup 11 About the Parts Shipped to You 12 How to Install the Enterprise 250 Server 13 How to Install the Security Lock Block 17 About Setting Up a Console 19 How to Attach an Alphanumeric Terminal 20 How to Configure a Local Graphics Console 22 Preparing to Install or Replace Parts 25 How to Power Off the System 26 How to Power On the System 27 How to Initiate a Reconfiguration Boot 29 How to Remove the Side Access Panel 31 vii How to Install the Side Access Panel 33 How to Avoid Electrostatic Discharge 35 Reference for Installation and Service Tools Required 37 4 Hardware Configuration 39 About Reliability Availability and Serviceability Features 40 About Memory 47 About CPU Modules 49 About Peripheral Component Interconnect PCI Buses 51 About Internal Disk Drives 54 About Power Supplies 57 About the Standard Ethernet Port 59 About the Serial Ports 60 About the Parallel Port 61 About the Main Logic Board Jumpers 62 Abou
188. s ceiling and rear wall in four more locations Switch at one end of cable is attached to rear chassis wall with two small Phillips screws Switch at front end of cable is attached to the front chassis wall with two small Phillips screws Tie wrapped with other cables to chassis ceiling in two locations near fan tray assembly Tie wrapped with other cables to chassis ceiling in two locations near fan tray assembly Routed behind fan tray assembly Routed behind fan tray assembly Routed behind fan tray assembly Includes connectors for two RMA SCSI devices Includes connectors for two RMA SCSI devices and one optional diskette drive Cable end labeled P1 connects to power distribution board Key Description Key Part Number 1 CPU 3 3V Power Cable 530 2444 8 Keyswitch LED Cable 530 2525 2 CPU 5V Core Voltage Power Cable 530 2441 9 Removable Media SCSI Cable 530 2445 3 System Interlock Cable 530 2482 10 Removable Media Power Cable 530 2440 4 14 pin Power Sense PC Cable 530 2480 11 Diskette Data Cable 530 2439 5 16 pin Power Sense Control Cable 530 2481 12 Fan Tray Cable 530 2685 6 UltraSCSI Power Cable 530 2443 13 LED Keyswitch Assembl
189. s no drive activity The green activity LED should be unlit A flashing LED indicates drive activity Caution Do not eject the tape cartridge when the drive is active or you may incur data loss or equipment damage TX s Activity LED Attention LED Eject button 2 Push the Eject button and remove the tape cartridge What Next To insert a cartridge into the drive see a How to Insert a Tape Cartridge on page 210 Chapter 10 Using Storage Devices 211 How to Control the Tape Drive What to Do For information about software commands needed to read and write data with your tape drive refer to the Solaris 2 x Handbook for SMCC Peripherals or the Solaris User s Guide 212 Sun Enterprise 250 Server Owner s Guide June 1998 How to Clean the Tape Drive Before You Begin Observe these rules about when to clean a tape drive 1 Clean the drive after the first four hours of use with a new tape 2 After that clean the tape drive after every 25 hours of use to maintain reliable operation 3 Clean the drive twice as often if you use it in a dusty environment or operate it infrequently What to Do Insert a cleaning cartridge into the drive The tape should play for a short while and then eject automatically Do not use any cartridge other than a DDS approved cleaning tape cartridge to clean your tape drive Chapter10 Using Storage Device
190. scharge ESD grounding techniques when handling components Wear an antistatic wrist strap and use an ESD protected mat Store ESD sensitive components in antistatic bags before placing them on any surface Caution Individuals servicing this equipment must observe all safety precautions and ensure compliance with skill level requirements certification and all applicable local and national laws For additional details see Safety Precautions on page 281 Some procedures in this document must be performed by trained maintenance providers Only people who have been trained at the Sun Microsystems training facilities or by Sun Microsystems affiliates and have been certified as required by local and national laws are considered qualified Ordering Sun Documents SunDocsS is a distribution program for Sun Microsystems technical documentation Contact SunExpress for easy ordering and quick delivery You can find a listing of available Sun documentation on the Web Country Telephone Fax Belgium 02 720 09 09 02 725 88 50 Canada 1 800 873 7869 1 800 944 0661 France 0800 90 61 57 0800 90 61 58 Germany 01 30 81 61 91 01 30 81 61 92 Holland 06 022 34 45 06 022 34 46 Japan 0120 33 9096 0120 33 9097 Luxembourg 32 2 720 09 09 32 2 725 88 50 Sweden 020 79 57 26 020 79 57 27 Switzerland 0800 55 19 26 0800 55 19 27 United Kingdom United States 0800 89 88 88 1 800 873 7869 0800 89 88 87 1 800 944 0661 World Wi
191. se TPE RSC serial and RSC Ethernet ports Runs diagnostics only on power on resets Runs diagnostics only on power on resets fatal hardware errors and watchdog reset events Runs diagnostics on all resets except XIR 226 Sun Enterprise 250 Server Owner s Guide June 1998 power reset Variable Setting Description Default diag 0 Prints one line that indicates the device being 0 verbosity tested and its pass fail status Prints more detailed test status which varies in content from test to test Prints subtest names Prints debug messages Prints back trace of callers on error OBDiag Test Descriptions The following table provides information about the tests available through OBDiag It provides the test name a brief description of the test and any special considerations involved in running the test Test Name Description Special Considerations SUNW envctrltwo 14 60000 ebus 1 ecpp 14 3043bc eeprom 14 0 Verifies that the fans are operational Checks that the temperature in the enclosure and at the CPUs does not exceed the maximum allowable range Also tests the disk and front panel LEDs Tests the on board ASIC that interfaces the following devices with the PCI bus parallel port serial port keyboard mouse diskette drive NVRAM and the environmental monitoring and control system Tests parallel port I O logic including internal and external loopback tests Tests the NVRAM functio
192. sing the two in combination you can isolate a problem to a particular field replaceable unit FRU with a high degree of confidence The system provides fault LEDs in the following places a Front panel m Keyboard a Power supplies a Disk drives Error messages are logged in the var adm messages file and are also displayed on the system console by the diagnostic tools Front Panel LEDs Front panel LEDs provide your first indication if there is a problem with your system Usually a front panel LED is not the sole indication of a problem Error messages and even other LEDs can help to isolate the problem further The front panel has a general fault indicator om that lights whenever POST or OBDiag detects any kind of fault It addition it has LEDs that indicate problems with the internal disk drives power supply subsystem or fans See About the Status and Control Panel on page 8 for more information on these LEDs and their meanings 242 Sun Enterprise 250 Server Owner s Guide June 1998 Keyboard LEDs Four LEDs on the Sun Type 5 keyboard are used to indicate the progress and results of POST diagnostics These LEDs are on the Caps Lock Compose Scroll Lock and Num Lock keys as shown below Scroll Lock Num Lock LED LED Caps Lock LED Caps Lock LED Compose UNIX keyboard st
193. sion et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil e Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entrainerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface temp rature lev e Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions AN A MARCHE Votre syst me est sous tension courant alternatif O ARRET Votre syst me est hors tension courant alternatif d VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un p
194. so that the open drive bays are facing the front of the chassis Grasp the free end of the LED ribbon cable from the LED keyswitch assembly and pull it out the front of the disk bay opening to make room for the disk cage 2 Align the screw holes on top of the cage with the captive screws in the upper part of the chassis 3 From the top of the chassis use a long flat blade screwdriver to partially tighten the two captive screws that secure the disk cage to the chassis Insert the screwdriver through the two access holes on top of the chassis to tighten the screws Before tightening the screws fully ensure that the two bottom screws are fully tightened see Step 5 Finish tightening the top two screws only after the bottom screws are tightened Caution Take care to avoid damaging any cables that may be located near the captive screws 4 Carefully lower the chassis onto its closed side Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Roll the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front of the chassis 142 Sun Enterprise 250 Server Owner s Guide June 1998 5 From the underside of the chassis use a large flat blade screwdriver to tighten the two captive screws that secur
195. ssembly can accommodate wide SCSI 68 pin devices however these devices require a 50 to 68 pin adapter cable and operate in narrow SCSI mode only External SCSI devices are supported via a 68 pin SCSI connector located on the system s rear panel This bus is UltraSCSI capable 40 Mbytes per second and can support additional external single ended wide or narrow SCSI devices The external SCSI bus is separate from the internal SCSI bus for removable media devices and internal disk drives See Reference for the SCSI Connector on page 267 for a diagram and pinout of the external SCSI connector The external SCSI bus will support up to four external SCSI tape devices if the bus is used exclusively for tape devices When other types of SCSI devices are present on the bus a maximum of two SCSI tape devices are supported on the external SCSI bus Additional external tape devices can be supported by installing appropriate PCI host adapter cards Target Devices Up to 15 devices can operate on the external SCSI bus at 20 Mbytes sec For UltraSCSI performance of 40 Mbytes sec no more than seven devices may be connected Target addresses for the external SCSI bus also known as SCSI IDs are available in a range of 0 through 15 Target address 7 is reserved for the SCSI host adapter located on the main logic board All devices on the bus must have unique target addresses The addresses for the internal CD ROM and tape drives are determined by
196. ssword Chapter 9 Administration and Networking 175 4 Create an appropriate etc hostname file for the new interface The name of the file you create should be of the form etc hostname typenum where type is the Ethernet type identifier some common types are hme le nf and ie and num is the logical number of the interface according to the order in which it was installed in the system For example the standard interface provided on the system s main logic board is hme 0 type hme num 0 If you add a SunSwift PCI Ethernet adapter card as a second hme interface the file name should be hostname hmel Note The documentation accompanying the Ethernet interface should identify its type Alternatively you can enter the show devs command from the ok prompt to obtain a list of all installed devices The host name has an associated IP address that you enter in the etc hosts file See Step 6 5 Enter the host name assigned in Step 1 to the etc hostname file for the new interface Following is an example of the etc hostname files required for a machine called zardoz which has two Ethernet interfaces the standard on board Ethernet interface nme0 and a second interface provided by a PCI Ethernet adapter card hme1 The host name will be zardoz to a network connected to the standard hme0 interface and zardoz 1 to a network connected to the hme1 interface zardoz cat etc hostname hme0 zardoz zardoz
197. standard for North American users EIA 232D levels are required for digital telecommunication in nations of the European Community If you require EIA 232D signal levels see the following sections for configuration instructions a How to Remove the Side Access Panel page 31 a How to Avoid Electrostatic Discharge page 35 a About the Main Logic Board Jumpers page 62 a About Serial Port Jumpers page 64 a How to Install the Side Access Panel page 33 Configure the network interface The system s standard network interface is a switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics Supported PCI cards allow connection to additional Ethernet networks or to token ring FDDI or other network types a If you re using the standard Ethernet interface see How to Configure the Standard Ethernet Interface on page 173 a If you re using a PCI network interface see the documentation accompanying the PCI network card Install the security lock block to prevent unauthorized removal of the side access panel if required See How to Install the Security Lock Block on page 17 Turn on power to your server See How to Power On the System on page 27 For information about the LED status indicators that appear during power up see Abou
198. stem functions correctly with the new parts you have just installed For additional information see Chapter 11 Diagnostics and Troubleshooting beginning on page 215 Chapter5 Removing and Installing Main Logic Board Components 97 98 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 6 Removing and Installing Storage Devices This chapter describes how to remove and install storage devices and removable media devices For a list of part numbers for field replaceable units and optional equipment see Illustrated Parts Breakdown on page 292 Tasks covered in this chapter include How to Remove the Removable Media Assembly RMA page 100 How to Install the Removable Media Assembly RMA page 104 How to Remove a Disk Drive page 107 How to Install a Disk Drive page 110 How to Remove a CD ROM Drive or Tape Drive page 113 How to Install a CD ROM Drive or Tape Drive page 115 How to Remove the Diskette Drive page 118 How to Install the Diskette Drive page 120 99 100 How to Remove the Removable Media Assembly RMA Caution Removing the removable media assembly activates the system power interlock switches This safety mechanism prevents all DC voltages except 5V standby power from reaching any internal component when the removable media assembly is removed and the front panel keyswitch is left on Do not remove the removable media assembly while the system is opera
199. stem supports Sun standard 200 pin 5 volt 60 nanosecond memory modules Modules of 32 64 and 128 Mbyte capacities can be installed in the system Total system memory capacity ranges from 128 Mbytes to 2 Gbytes Memory slots are organized into four banks with each bank comprising four slots The system reads from or writes to all four DIMMs in a bank at the same time DIMMs therefore must be added four at a time in the same bank The following figure shows the memory banks on the main logic board 5 I Memory banks Configuration Rules Memory DIMMs must be added four at a time within the same bank and each bank used must have four identical capacity DIMMs installed for example four 32 Mbyte DIMMs or four 64 Mbyte DIMMs Memory bank A must always be filled DIMM capacities can differ from one bank to the next for example four 32 Mbyte DIMMs installed in bank A and four 64 Mbyte DIMMs installed in bank B Chapter 4 Hardware Configuration 47 Memory modules are delicate Be sure to take appropriate precautions to avoid damaging them through electrostatic discharge For more information see How to Avoid Electrostatic Discharge on page 35 Caution Dual inline memory mod
200. stered trademarks of SPARC International Inc in the United States and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1998 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 Etats Unis Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et
201. strated Parts Breakdown 291 Illustrated Parts Breakdown 292 Index 299 Sun Enterprise 250 Server Owner s Guide June 1998 Preface Sun Enterprise 250 Server Owner s Guide answers your questions about setting up and running the Sun Enterprise 250 server Features and options installation troubleshooting parts replacement and network administration information for the Enterprise 250 server are covered in this manual This manual presents information in a modular format designed to answer the type of questions that you might ask while installing configuring and using the Enterprise 250 server Look at the titles of the modules and you ll find the cue words that direct you to the categories of questions and answers such as a How to How do I do something a About Is there more information about this topic m Reference for Where can I find reference material for something You determine how much or how little of the information you need to read Using the table of contents or the task list on the first page of each chapter you can quickly find a specific topic or task The information modules are brief however they are interrelated and refer to other modules that you may want to read For instance if you re installing a memory module and you re already familiar with the task you could go to How to Install a Memory Module and follow the installation procedure But if you need more background information before
202. sults via the LEDs located on the system front panel See Error Indications on page 242 for more information about LEDs and error messages OBDiag displays detailed diagnostic and error messages on a local console or terminal if one is attached to system Alternatively you can display OBDiag output remotely on a Remote System Control RSC console For more information about RSC see About Remote System Control RSC on page 241 OBDiag tests run automatically under certain conditions You can also run OBDiag interactively from the system ok prompt For information about running OBDiag see How to Use OpenBoot Diagnostics OBDiag on page 230 When you run OBDiag interactively from the ok prompt you invoke the OBDiag menu which lets you select which tests you want to perform For information about the OBDiag menu see OBDiag Menu on page 224 The system also provides configuration variables that you can set to affect the operation of the OBDiag tests For information about the configuration variables see OBDiag Configuration Variables on page 225 Chapter 11 Diagnostics and Troubleshooting 223 OBDiag Menu The OBDiag menu is created dynamically whenever you invoke OBDiag in interactive mode OBDiag determines whether any optional devices are installed in the system If the device has an on board self test OBDiag incorporates the test name into the list of menu entries It sorts the menu entries in alphabe
203. system SCSI controllers have successfully probed the devices This indicates that the main logic board is working correctly If a disk doesn t respond a Make sure that each SCSI device on the SCSI bus has a unique SCSI target ID See About the SCSI Removable Media Bays and the External SCSI Port on page 67 for more information on SCSI IDs b Verify that all SCSI cables and the SCSI terminator are connected securely c Check that there are no bent pins on the SCSI cables If the problem persists replace the unresponsive drive If the problem remains after replacing the drive replace the main logic board If the problem persists replace the associated SCSI cable and backplane Power Supply Failure If there is a problem with a power supply POST lights the general fault indicator and the power supply fault indicator on the front panel If you have more than one power supply then you can use the LEDs located on the power supplies Chapter 11 Diagnostics and Troubleshooting 259 themselves to identify the faulty supply The power supply LEDs will indicate any problem with the AC input or DC output See Power Supply LEDs on page 245 for more information about the LEDs DIMM Failure SunVTS and POST diagnostics can report memory errors encountered during program execution Memory error messages typically indicate the DIMM location number U number of the failing module Use the following dia
204. system from booting it will halt operation and display the ok prompt The last message displayed by POST prior to the ok prompt indicates which part you need to replace Obtaining a Summary of POST Results Use the post command at the ok prompt to view a summary of POST results ok post System status OK CPUO OK CPUT OK SC MP OK Psycho 1lf OK Cheerio OK SCS OK Mem BankO OK Mem Bank1 OK Mem Bank2 OK Mem Bank3 OK PROM OK NVRAM OK Ta Ys OK Super1O OK PCI Slots OK Chapter 11 Diagnostics and Troubleshooting 221 Use the rsc command at the ok prompt to view a summary of SSP POST results ok rsc SEEPROM OK T263 OK Ethernet OK Ethernet 2 OK CPU OK RAM OK Console OK RSC Console line OK RSC Control line OK FlashRAM Boot CRC OK FlashRAM Main CRC OK RSC Console Link OK Console Selection ttya 222 Sun Enterprise 250 Server Owner s Guide June 1998 About OpenBoot Diagnostics OBDiag OpenBoot Diagnostics OBDiag reside in flash PROM on the main logic board OBDiag can isolate errors in the following system components m Main logic board a Diskette drive a CD ROM drive m Tape drive m Disk drives a Any option card that contains an on board self test On the main logic board OBDiag tests not only the main logic board but also its interfaces a PCI m SCSI m Ethernet m Serial a Parallel m Keyboard mouse m RSC SSP OBDiag reports test re
205. t Peripheral Component Interconnect PCI Buses on page 51 What to Do If you are installing a new PCI card remove the filler panel from the appropriate slot Otherwise go to step 2 a Remove the Phillips screw that secures the PCI filler panel to the system rear panel Use a magnetized screwdriver if possible to prevent the screw from falling into the system chassis b Lift out the filler panel Insert the PCI card into the appropriate slot on the main logic board To install a PCI short card a Insert the faceplate end of the card into the appropriate slot opening in the rear panel b Push the card into the corresponding connector on the main logic board Chapter 5 Removing and Installing Main Logic Board Components 87 To install a PCI long card a Insert the faceplate end of the card into the appropriate slot opening in the rear panel while at the same time aligning the opposite end of the card with the long card slot guide b Push the card into the corresponding connector on the main logic board 88 Sun Enterprise 250 Server Owner s Guide June 1998 3 Secure the PCI card faceplate to the rear panel with the Phillips screw 4 If necessary connect any internal cables to the PCI card s internal connectors Read the documentation supplied with the PCI card for information about jumper settings PCI slot requirements and cable connectio
206. t Serial Port Jumpers 64 About Flash PROM Jumpers 65 About the SCSI Removable Media Bays and the External SCSI Port 67 5 Removing and Installing Main Logic Board Components 71 How to Remove the Main Logic Board 72 How to Install the Main Logic Board 74 How to Remove a Memory Module 77 How to Installa Memory Module 79 How to Remove a CPU Module 81 How to Installa CPU Module 83 How to Remove a PCI Card 85 How to Install a PCI Card 87 How to Remove the SSP Paddle Card 90 viii Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the SSP Paddle Card 92 How to Remove the NVRAM TOD Module 94 How to Install the NVRAM TOD Module 96 Removing and Installing Storage Devices 99 How to Remove the Removable Media Assembly RMA 100 How to Install the Removable Media Assembly RMA 104 How to Remove a Disk Drive 107 How to Install a Disk Drive 110 How to Remove a CD ROM Drive or Tape Drive 113 How to Install a CD ROM Drive or Tape Drive 115 How to Remove the Diskette Drive 118 How to Install the Diskette Drive 120 Removing and Installing Miscellaneous Assemblies 123 How to Remove the Fan Tray Assembly 124 How to Install the Fan Tray Assembly 126 How to Remove a Power Supply 128 How to Install a Power Supply 130 How to Remove the LED Keyswitch Assembly 132 How to Install the LED Keyswitch Assembly 135 How to Remove the Disk Cage Assembly 138 How to Install the Disk Cage Assembly 142 How to Remove the Floor Casters Assem
207. t av apparatfabrikanten Brukt batteri returneres apparatleverand ren Sverige VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som A rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark fabrikat og type Lev r det brugte batteri tilbage til leverand ren ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning ma kun ske med batteri af samme Suomi VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan A suosittelemaan tyyppiin H vit kaytetty paristo valmistajan ohjeiden mukaisesti 290 Sun Enterprise 250 Server Owner s Guide June 1998 APPENDIX D Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together Part numbers are also provided 291 292 Illustrated Parts Breakdown The following items for the Sun Enterprise 250 server can be replaced at the customer site by a qualified service engineer Note Part numbers listed in this section are correct as of the manual publication date but are subject to change without notice Consult your authorized Sun sales representative or service provider to confirm a part number prior to ordering a replacement part Category Main Logic Board and Components Back
208. t away from the front of the system 4 Remove the Phillips screw that secures the LED keyswitch assembly to the front of the chassis 5 Pull the top part of the assembly away from the chassis and lift the bottom tab free from the slot in the chassis wall 6 Carefully pull the assembly and its attached cables out through the openings in the chassis wall Open the disk access door if necessary to gain better access to the LED ribbon cable What Next To replace the LED keyswitch assembly complete this task a How to Install the LED Keyswitch Assembly on page 135 134 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the LED Keyswitch Assembly What to Do Unlock the disk access door and swing it open Grasp the cables attached to the LED keyswitch assembly and feed them through the appropriate openings in the front of the chassis Feed the keyswitch cable through the small round opening and the LED ribbon cable through the rectangular opening below it Route the keyswitch cable straight back toward the UltraSCSI backplane Thread the LED ribbon cable straight down behind the chassis wall and pull it out through the disk bay opening Insert the bottom portion of the LED keyswitch assembly into the rectangular opening at the front of the chassis Position the assembly so that the bottom tab rests inside the chassis Replace the Phillips screw that secures the top portion of
209. t the Status and Control Panel on page 8 Install and boot the operating system software See the installation manual accompanying your Solaris software Also read the SMCC SPARC Hardware Platform Guide which contains platform specific information about software installation The operating system software is ordered separately from your system hardware Chapter 2 System Setup 15 16 11 12 13 Load additional software from the server media kit The server media kit sold separately includes several CD ROM discs containing software to help you operate configure and administer your server This software may include a Solaris 2 x Updates for Solaris Operating Environment for Sun Microsystems Computer Company a Solaris Desktop a Solstice DiskSuite a Solstice AdminSuite a Solstice AutoClient a Solstice Backup See the appropriate documents provided in the server media kit for a complete listing of included software and detailed installation instructions Load the Sun Enterprise 250 Server Hardware AnswerBook online documentation See the installation instructions that accompany this CD ROM disc in the Sun Enterprise 250 documentation set Decide on your internal disk array configuration For information about possible configurations see About Disk Array Configurations and Concepts on page 189 Sun Enterprise 250 Server Owner s Guide June 1998 How to Install the
210. ta 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination 270 Sun Enterprise 250 Server Owner s Guide June 1998 Reference for the Media Independent Interface MII Ethernet Connector MII Connector Diagram eee nada soi 00 6 8 dore 0L0 do 01 400 00000000000000000O0O 021 MII Connector Signals Pin Function Pin Function 1 5 VDC 21 5 VDC 2 MDIO 22 GND 3 MDC 23 GND 4 RXD lt 3 gt 24 GND 5 RXD lt 2 gt 25 GND 6 RXD lt 1 gt 26 GND 7 RXD lt 0 gt 27 GND 8 RX_DV 28 GND 9 RX_CLK 29 GND 10 RX_ER 30 GND 11 TX_ER 31 GND 12 TX_CLK 32 GND 13 TX_EN 33 GND 14 TXD lt 0 gt 34 GND 15 TXD lt 1 gt 35 GND 16 TXD lt 2 gt 36 GND 17 TXD lt 3 gt 37 GND 18 COL 38 GND 19 CRS 39 GND 20 5 VDC 40 5 VDC Note The 5V supply is fuse protected with a fuse that automatically resets Appendix A Connector Pinouts 271 272 Reference for the 13W3 Video Connector The optional PGX Graphics Frame Buffer is a PCI based frame buffer card with a 13W3 video connector 13W3 Video Connector Diagram 1 5 00000 90000 E 13W3 Connector Signals Pin Function 1 0 Level Al Red O Analog A2 Green O Analog A3 Blue O Analog J Serial Read TTL 2 Vert Sync O TTL 3 Sense lt 0 gt I TTL 4 GND Ground 5 Comp Sync O TTL 6 Horiz Sync O TTL 7 Serial Write TTL 8 Sense lt 1 gt I TTL 9 Sense lt 2 gt I TTL 10 GND Ground Sun Enterprise 250 Server Owner s Guide J
211. tatic discharge ESD mat PN 250 1088 available through your Sun sales representatives a Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap 4 Detach both ends of the strap after you have completed the installation or service procedure 36 Sun Enterprise 250 Server Owner s Guide June 1998 Reference for Installation and Service Tools Required The following tools are required to install and service the system Screwdriver Phillips 1 Screwdriver Phillips 2 Screwdriver long flat blade 2 ESD mat Sun PN 250 1088 or equivalent Grounding wrist or foot strap The latter two items help protect the server against damage due to electrostatic discharge For more information see How to Avoid Electrostatic Discharge on page 35 Chapter 3 Preparing to Install or Replace Parts 37 38 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 4 Hardware Configuration This chapter describes the hardware configuration of the system Topics covered in this chapter include About Reliability Availability and Serviceability Features page 40 About Memory page 47 About CPU M
212. terprise 250 Server on page 13 If you are installing an additional Ethernet interface you must perform the following tasks a Install the system see How to Install the Enterprise 250 Server on page 13 a Install a PCI Ethernet interface card see How to Install a PCI Card on page 87 What to Do Locate the RJ 45 connector for the appropriate Ethernet interface The system comes with one TPE connector on the rear panel Your system may also include one or more additional TPE connectors provided via PCI Ethernet interface cards Sun Enterprise 250 Server Owner s Guide June 1998 2 Plug in the TPE cable to the appropriate RJ 45 connector You should hear the connector tab snap into place o no ige gt 0Q oC o oC Do es oo Do i o C 3 Plug in the other end of the cable to the TPE outlet in the wall or the floor You should hear the connector tab snap into place See your network administrator if you need more information about how to connect to your network Note You can use only one of the main logic board Ethernet ports You cannot connect to the main logic board s TPE and MII ports at the same time For information about connecting to the MII port see How to Attach an MII Ethernet Transceiver on page 180 What Next If you are installing your system complete
213. the assembly to the chassis wall Chapter 7 Removing and Installing Miscellaneous Assemblies 135 136 7 Reattach the RMA plastic cover to the front of the removable media assembly Align the clips on either side of the cover with the small rectangular slots in the chassis wall Push evenly on both sides of the cover to secure it to the chassis 8 Grasp the corner of the LED ribbon cable and fold the cable under itself so that the label at the end is facing up Make sure that the adhesive strip at the corner of the cable is also facing up 9 Feed the end back into the disk bay opening and route it on top of the disk cage toward the upper left corner of the UltraSCSI backplane Arrange the middle portion of the cable so that it lies flat across the top of the disk cage at the front of the chassis 10 Connect the LED ribbon cable to connector J0602 on the UltraSCSI backplane This connector is located at the upper left corner of the backplane as viewed from the front Make sure that the label at the end of the cable faces up Press down the connector collar to secure the connection 11 Secure the LED ribbon cable to the underside of the removable media shelf At the front left corner of the system the LED ribbon cable should be secured to the underside of the removable media shelf The corner of the cable has a strip of double sided adhesive tape Peel off the paper backing from the adhesive strip and secure the c
214. the bay b Fasten the two Phillips screws that secure the filler panel to the chassis What Next To replace a power supply complete this task a How to Install a Power Supply on page 130 Chapter 7 Removing and Installing Miscellaneous Assemblies 129 130 How to Install a Power Supply Before You Begin If you are installing a redundant power supply it is not necessary to power off the system For more information see ma About Power Supplies on page 57 What to Do If you are upgrading your system with an additional power supply remove the filler panel covering the power supply bay a Remove the two screws securing the filler panel to the chassis b Partially pry the left side of the filler panel out of the bay using a flat blade screwdriver c Lift the filler panel up and away from the bay and set it aside Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board Sun Enterprise 250 Server Owner s Guide June 1998 3 Push on the power supply handle to firmly engage the connectors with the power distribution board Press firmly to engage the power supply connectors If you are hot plugging a redundant supply take care to avoid jarring or shocking the system Note When installing a hot pluggable power supply do not engage and disengage th
215. this To delete a file type rm filename The table below provides definitions of the terms left and right as used in this book Term Left Right Meaning The side to your left as you face the front of the system the side that contains the system s main logic board The side to your right as you face the front of the system Preface XV Related Documentation The following documents contain topics that relate to the information in the Sun Enterprise 250 Server Owner s Guide Application Title Performing diagnostic tests SunVTS User s Guide SunVTS Quick Reference Card SunVTS Test Reference Manual Solstice SYMON User s Guide System and network administration Solaris System Administrator AnswerBook SPARC Installing Solaris Software Using operating system software Solaris User s Guide Miscellaneous Solaris on Sun Hardware AnswerBook Solaris 2 x Handbook for SMCC Peripherals SMCC SPARC Hardware Platform Guide Cautions Caution This equipment contains lethal voltage Accidental contact can result in Caution Improper handling by unqualified personnel can cause serious damage to this equipment Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment AN serious injury or death xvi Sun Enterprise 250 Server Owner s Guide June 1998 Caution Use proper electrostatic di
216. tical order and numbers them accordingly Therefore the menu entries may vary from system to system depending on the system configuration The OBDiag menu always displays the core tests that exercise parts of the basic system These tests include envctrltwo ebus ecpp eeprom fdthree network scsi 3 scsi 3 1 se su and rsc For information about each test see OBDiag Test Descriptions on page 227 For a description of the interactive commands for running OBDiag see OBDiag Commands on page 225 Once you invoke OBDiag as described in How to Use OpenBoot Diagnostics OBDiag on page 230 the OBDiag menu is displayed OBDiag Version X X 1 SUNW envctrltwo 1l14 60 2 ebus l 3 ecpp 14 3043bc 4 eeprom 14 0 5 fdthree 14 3023f0 6 network 1 1 7 scsi 3 8 scsi 3 1 9 se 14 400000 10 se 14 306f8 11 su 14 3083 8 12 rse Commands test test all except help what printenvs setenv exit command gt 224 Sun Enterprise 250 Server Owner s Guide June 1998 OBDiag Commands The following table provides information about the OBDiag interactive commands that are available at the OBDiag command prompt Command Description exit Exits the OBDiag tool and returns to the ok prompt help Displays a brief description of each command and OpenBoot PROM variable used to run OBDiag printenvs Displays the value of all of the OBDiag variables See OBDiag Configuration Variables on page 225 for information about
217. ting Sun ENTERPRISE I KS N i Qe n gt O Keyswitch BRTRASE Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the level of power on self test POST diagnostics being performed 28 Sun Enterprise 250 Server Owner s Guide June 1998 A How to Initiate a Reconfiguration Boot Before You Begin After installing any new part that plugs into the main logic board or any internal or external storage device you must perform a reconfiguration boot so that your system is able to recognize the newly installed option s Caution Before you power on the system make sure that the side access panel and all plastic outer panels and doors are properly installed Caution Removing the side access panel or removable media assembly activates the system power interlock switches This safety mechanism prevents all DC voltages except 5V standby power from reaching any internal component when the side panel or removable media assembly is removed and the front panel keyswitch is in the Power on position What to Do Turn on power to any peripherals and external storage devices Read the documentation suppli
218. ting or the system will power off abruptly Before You Begin Complete these tasks How to Power Off the System on page 26 How to Remove the Side Access Panel on page 31 How to Avoid Electrostatic Discharge on page 35 How to Remove the Fan Tray Assembly on page 124 Sun Enterprise 250 Server Owner s Guide June 1998 What to Do 1 Disconnect the diskette data cable if present from the top of the UltraSCSI backplane at connector J0502 2 Disconnect the removable media power cable from the UltraSCSI backplane at connector J0104 3 Disconnect the removable media SCSI cable from the top of the UltraSCSI backplane at connector J0501 Leave all other cabling connected to the rear of the drives in the removable media assembly Chapter 6 Removing and Installing Storage Devices 101 4 At the front of the system pull off the plastic cover from the front of the removable media assembly Grasp the cover on both sides and pull it away from the front of the system 5 Loosen the two captive Phillips screws securing the removable media assembly to the chassis 102 Sun Enterprise 250 Server Owner s Guide June 1998 6 Slide the removable media assembly out of the system chassis Be sure that you feed all the cables carefully out of the RMA chassis opening as you remove the assembly Note At this point all the power and data cables are attached to the rear of
219. tion you are using for local_hostname Note that opt SUNWvts bin is the default bin directory for SunVTS software If you ve installed SunVTS software in a different directory use the appropriate path instead When you start SunVTS software the Sun VTS kernel probes the test system devices The results of this probe are displayed on the Test Selection panel For each hardware device on your system there is an associated SunVTS test 5 Fine tune your testing session by selecting only the tests you want to run Click to select and deselect tests A check mark in the box indicates the item is selected To select or deselect all the tests in the Memory group Lm j is To select or deselect individual memory tests Results If SunVTS tests indicate an impaired or defective part see the replacement procedures in Chapter 5 through Chapter 8 to replace the defective part Chapter 11 Diagnostics and Troubleshooting 239 240 About Solstice SYMON Software Solstice SYMON is a GUI based diagnostic tool designed to monitor system hardware status and operating system performance It offers simple yet powerful monitoring capabilities that allow you to Diagnose and address potential problems such as capacity problems or bottlenecks Display physical and logical views of your exact server configuration Monitor your server remotely from any location in the network Isolate potential problems or failed components Access SunVTS d
220. tribution Board What to Do Position the power distribution board in its mounting brackets on the chassis ceiling and floor Align the two captive screws at the top and bottom edges of the board with the two holes in the mounting brackets The four large power connectors along the edge of the board should face the power supply bays Tighten the two captive Phillips screws that secure the board to its mounting brackets It helps to separate the board slightly from its mounting brackets in order to engage the screws in the screw holes Chapter 8 Removing and Installing Backplanes and Cables 163 164 3 Reconnect all cables that you previously detached from the power distribution board Start at the top of the board and work your way down a Connect the keyswitch LED cable at connector J0401 b Connect the system interlock cable at connector J0501 c Connect the two power sense cables at connectors J0201 and J0202 d Connect the DC power cables at connectors J0204 J0205 and J0206 e Connect the UltraSCSI power cable at connector J0207 What Next To reassemble the system complete these tasks a How to Install the Fan Tray Assembly on page 126 a How to Install the Side Access Panel on page 33 a How to Install a Power Supply on page 130 When you are ready to restart the system be sure to run POST and OpenBoot Diagnostic tests to verify that the system fu
221. trol Panel on page 8 Disk drive and power supply LEDs are described in Error Indications on page 242 Hot Pluggable Disk Drives The hot plug feature of the system s internal disk drives permits the removal and installation of drives while the system is operational All drives are easily accessed from the front of the system Hot plug technology significantly increases the system s serviceability and availability by providing the ability to m Increase storage capacity dynamically to handle larger work loads and improve system performance m Replace disk drives without service disruption For more information about hot pluggable disk drives see About Internal Disk Drives on page 54 and About Disk Array Configurations and Concepts on page 189 Support for RAID 0 RAID 1 and RAID 5 Disk Configurations The Solstice DiskSuite software designed for use with the system provides the ability to configure system disk storage in a variety of different RAID levels You choose the appropriate RAID configuration based on the price performance and reliability availability goals for your system RAID 0 striping RAID 1 mirroring RAID 0 1 striping plus mirroring and RAID 5 configurations striping with interleaved parity can all be implemented using Solstice DiskSuite You can also configure one or more drives to serve as hot spares to fill in automatically for a defective drive in the event of a disk
222. ules DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove any DIMM from its antistatic packaging until you are ready to install it on the system board Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules 48 Sun Enterprise 250 Server Owner s Guide June 1998 About CPU Modules The UltraSPARC II CPU module is a high performance highly integrated superscalar processor implementing the SPARC V9 64 bit RISC architecture The UltraSPARC II processor supports both 2 D and 3 D graphics as well as image processing video compression and decompression and video effects through the sophisticated visual instruction set VIS VIS provides high levels of multimedia performance including real time video compression decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support The system s main logic board provides slots for two UltraSPARC II CPU modules Each processor module includes one CPU chip with integrated cache memory for data and instructions as well as 1 Mbyte or more of external SRAM cache memory Processor modules communicate with the system s main memory and I O subsystem via the system s high speed Ultra Port Architecture UPA data bus The UPA s clock r
223. une 1998 Reference for the RSC SSP Serial Port Connector RSC SSP Serial Port Connector Diagram 14000000000000 25 10000000000000 13 RSC SSP Serial Port Signals Pin Number Function 1 0 Signal Description 1 none none N C 2 TXD O Transmit Data 3 RXD I Receive Data 4 RTS O Ready To Send 5 CTS I Clear To Send 6 DSR I Data Set Ready 7 GND Signal Ground 8 DCD I Data Carrier Detect 9 none none N C 10 none none N C 11 none none N C 12 none none N C 13 none none N C 14 none none N C 15 none none N C 16 none none N C Appendix A Connector Pinouts 273 274 Pin Number 17 18 19 20 21 22 23 24 25 Function none none none DTR none none none none none 1 N C means No Connection Sun Enterprise 250 Server Owner s Guide June 1998 1 0 none none none none none none none none Signal Description Data Terminal Ready N C N C C C C C Are Reference for the RSC SSP Twisted Pair Ethernet TPE Connector RSC SSP TPE Connector Diagram Gus 1 8 TSC SSP TPE Connector Signals Pin Description Pin Description Transmit Data Common Mode Termination Transmit Data Receive Data Receive Data Common Mode Termination Ae WOW N e D N a a Common Mode Termination Common Mode Termination Appendix A Connector Pinouts 275 276 Sun Enterprise 250 Server Owner s Guide June 1998 APPENDIX B System
224. uration 39 to 70 CPU modules 49 50 disk drives 54 to 56 Ethernet 59 flash PROM jumpers 66 main logic board jumpers 62 to 66 memory 47 to 48 PCI cards 51 to 53 power supplies 57 removable media bays 67 to 70 SCSI port 67 to 70 serial port jumpers 64 serial ports 60 hardware watchdog 44 height See specifications host name 173 175 hot plug See disk configuration disk drive power supply hot spares See disk configuration l PC bus 42 illustrated parts breakdown IPB 292 to 298 input device configuration parameter 231 241 installing a server 13 to 16 interlock switches 27 29 31 75 100 internal disk drive bays locating 5 55 internet protocol IP address 173 175 IPB See illustrated parts breakdown J jumpers 62 to 66 flash PROM jumpers 65 66 serial port jumpers 64 K key lock 5 keyboard diagnostic LEDs 221 243 See also POST diagnostics keyboard power switch 9 302 Sun Enterprise 250 Server Owner s Guide June 1998 keyboard attaching 22 keyboard mouse connector location 7 pin and signal specifications for 269 keyswitch diagnostics mode 9 66 219 230 location 8 locked mode 9 66 power on mode 9 28 66 settings 9 standby mode 9 26 L LED keyswitch assembly installing 135 to 137 removing 132 to 134 LEDs See status LEDs link integrity test 174 254 256 M main logic board installing 74 to 76 jumpers 62 to 66 removing 72 73 mat
225. vailable on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the SMCC Supplement CD for the Solaris release you are running Hardware Watchdog Mechanism To detect and respond to system hang conditions the Enterprise 250 server features a hardware watchdog mechanism a hardware timer that is continually reset as long as the operating system is running In the event of a system hang the operating system is no longer able to reset the timer The timer will then expire and cause an automatic system reset eliminating the need for operator intervention Note The hardware watchdog mechanism is not activated until you enable it To enable this feature you must edit the etc system file to include the following entry set watchdog_enable 1 This change does not take effect until you reboot the system Sun Enterprise 250 Server Owner s Guide June 1998 Four Levels of Diagnostics For enhanced serviceability and availability the system provides four different levels of diagnostic testing power on self test POST OpenBoot diagnostics OBDiag SunVTS and Solstice SyMON POST and OBDiag are firmware resident diagnostics that can run even if the server is unable to boot the operating system Application level diagnostics such as SunVTS and Solstice SYMON offer additional troubleshooting capabilities once the operating system is running POST diagnostics provide a quick but thorough
226. ve Later when you reinstall the disk drives it is important to return each drive to its original location 138 Sun Enterprise 250 Server Owner s Guide June 1998 What to Do Disconnect the LED ribbon cable from connector J0602 at the front of the UltraSCSI backplane This connector is located in the upper left corner of the backplane as viewed from the front Lift the thin collar at the top of the connector to disconnect the cable Disconnect any remaining cables from the rear of the UltraSCSI backplane a Disconnect the UltraSCSI power cable from connector J0101 b Disconnect the UltraSCSI data cable from connector J0102 c Disconnect the keyswitch LED cable from connector J0103 d Disconnect the keyswitch cable from connector J0601 Chapter 7 Removing and Installing Miscellaneous Assemblies 139 3 Remove the plastic outer panel that partially covers the top of the chassis Only the top portion of the panel must be removed a Using a flat blade screwdriver as a lever carefully flex the panel as shown below to disengage it from the chassis b Slide the panel toward the rear of the system until the hooks beneath the panel are disengaged from the chassis c Pull the bottom center edge of the panel outward until it disengages from the chassis Lift the panel off the system and set it aside 4 Carefully lower the chassis onto its closed side Enlist the help o
227. ver Owner s Guide June 1998 12 Replace the plastic outer panel that partially covers the top of the chassis a Insert the hooks on the underside of the panel into the corresponding slots in the chassis b Slide the panel toward the front of the system until the hooks engage the chassis and the rear edge of the panel snaps into place Press along the bottom edge of the panel to guide it into place What Next To reassemble the system complete these tasks How to Install the Removable Media Assembly RMA on page 104 How to Install the Fan Tray Assembly on page 126 How to Install a Disk Drive on page 110 How to Install the Side Access Panel on page 33 Note When you reinstall the disk drives it is important to return each drive to its original location Chapter 7 Removing and Installing Miscellaneous Assemblies 145 How to Remove the Floor Casters Assembly Before You Begin Complete this task a How to Power Off the System on page 26 What to Do 1 Carefully turn the system chassis upside down Enlist the help of another person to accomplish this safely Do not lift the chassis using the plastic panels at the front or the side of the chassis Place the system onto a solid surface that spaces the unit about 2 inches 5 cm off the floor for example use a pair of wooden boards Do not allow any of the weight to rest on the plastic panels at the front of the ch
228. very ASR from the following types of hardware component failures a CPU modules Chapter 4 Hardware Configuration 43 44 a Memory modules a PCI buses m System I O interfaces The automatic system recovery feature allows the system to resume operation after experiencing certain hardware faults or failures Automatic self test features enable the system to detect failed hardware components and an auto configuring capability designed into the system s boot firmware allows the system to deconfigure failed components and restore system operation As long as the system is capable of operating without the failed component the ASR features will enable the system to reboot automatically without operator intervention During the power on sequence if a faulty component is detected the component is effectively disabled and if the system remains capable of functioning the boot sequence continues In a running system some types of failures such as a processor failure will usually bring the system down If this happens the ASR functionality enables the system to reboot immediately if it is possible for the system to function without the failed component This prevents a faulty hardware component from keeping the entire system down or causing the system to crash again Control over the system s ASR functionality is provided by a number of OpenBoot PROM commands These are described in the document Platform Notes Sun Enterprise 250 Server a
229. void Electrostatic Discharge page 35 Other information covered in this chapter includes Reference for Installation and Service Tools Required page 37 25 How to Power Off the System Caution Before turning off system power halt the operating system as described below Failure to halt the operating system properly can result in loss of disk drive data What to Do 1 Notify users that the system will be powered down 2 Back up the system files and data if necessary 3 Halt the operating system using the appropriate commands Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system A Wait for the system halt messages and the ok prompt Turn the keyswitch on the front panel of the system to the Standby position which is fully counterclockwise gI Standby position JAVA a Co 26 Sun Enterprise 250 Server Owner s Guide June 1998 Se How to Power On the System Before You Begin If a terminal or local console is not already connected to the system you need to install one before continuing the startup procedure a See About Setting Up a Console on page 19 Note Do not use this power on procedure if you have just installed an internal or external storage device or any new part that plugs into t
230. w to Set the Diagnostic Level for POST and OBDiag page 234 How to Check Whether SunVTS Software Is Installed page 237 How to Use SunVTS Software page 238 Other information covered in this chapter includes About Diagnostic Tools page 216 About Power On Self Test POST Diagnostics page 218 About OpenBoot Diagnostics OBDiag page 223 About SunVTS Software page 235 About Solstice SYMON Software page 240 About Remote System Control RSC page 241 About Troubleshooting Your System page 242 About Diagnosing Specific Problems page 254 215 About Diagnostic Tools The system provides both firmware based and software based diagnostic tools to help you identify and isolate hardware problems These tools include a Power on self test POST diagnostics OpenBoot Diagnostics OBDiag m SunVTS software m Solstice SYMON software a Remote System Control RSC software POST diagnostics verify the core functionality of the system including the main logic board system memory and any on board I O devices You can run POST even if the system is unable to boot For more information about POST see About Power On Self Test POST Diagnostics on page 218 and How to Use POST Diagnostics on page 219 OBDiag tests focus on system I O and peripheral devices Like POST you can run OBDiag even if the system is unable to boot For more information about OBDiag see About OpenBoot Diagn
231. wner s Guide June 1998 Locating Rear Panel Features The illustration below shows the system features that are accessible from the rear panel Power inlet ae Parallel port o ll 2 pay 3 Gyo Keyboard mouse 3 Power supply 1 N j Serial port A Dr N UH Serial port B 2 ae D E q M TPE Ethernet Power supply LEDs a eee ln TT MI Ethernet Power inlet A SCSI System Service Processor foan e oes Remote System Control AS Power supply 0 N gt E 3 Z A PCI slots 0 3 ee aati a 0 Power supply LEDs Systems may be configured with one or two power supplies which are accessible from the system rear panel Each power supply has two LED indicators for displaying power status and fault conditions See Power Supply LEDs on page 245 for additional details A grounding screw is located in the upper left corner of the rear panel When connecting a deskside Enterprise 250 server to any rack mounted peripheral be sure to connect an appropriate grounding strap between the server s grounding screw and the rack enclosure A grounding strap prevents ground loops between the two systems and guards against possible data loss Chapter1 System Overview 7 About the Status and Control Panel The status and control panel includes six LED indicators and a security keyswitch The panel
232. ximum Heat Dissipation Volt Ampere Rating 1980 BTUs hr 600 VA with 360 Watt load 1 CPU core voltage Actual voltage is determined by the specific CPU module s installed 2 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 170 Watts Sun Enterprise 250 Server Owner s Guide June 1998 APPENDIX C Safety Precautions This appendix supplies you with reference information about safety precautions you should take when setting up your equipment 281 Reference for Safety Precautions Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection observe the following safety precautions when setting up your equipment e Follow all cautions and instructions marked on the equipment e Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label e Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions Caution Hazardous voltages are present To reduce the risk o
233. y 540 3604 Z UltraSCSI Data Cable 530 2446 14 SSP Paddle Card and Cable 501 4818 1 To install this part see How to Install the LED Keyswitch Assembly on page 135 2 To install this part see How to Install the SSP Paddle Card on page 92 Chapter 8 Removing and Installing Backplanes and Cables 167 J4501 J2901 SA G LE 5 J1801 hidden Main Logic Board Sun Enterprise 250 Server Owner s Guide June 1998 168 J0104 y J0103 J0502 UltraSCSI Backplane Power Distribution Board What Next To reassemble the system complete these tasks a How to Install the Fan Tray Assembly on page 126 a How to Install the Side Access Panel on page 33 Chapter 8 Removing and Installing Backplanes and Cables 169 170 Sun Enterprise 250 Server Owner s Guide June 1998 CHAPTER 9 Administration and Networking This chapter focuses on administrative tasks associated with Ethernet interfaces and the disk array Tasks covered in this chapter include How to Configure the Standard Ethernet Interface page 173 How to Add an Ethernet Interface page 175 How to Attach a Twisted Pair Ethernet TPE Cable page 178 How to Attach an MII Ethernet Transceiver page 180 How to Boot the System Usin
234. ymbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht ber hren da Verletzungsgefahr durch hei e Oberfl che besteht Achtung Gef hrliche Spannungen Anweisungen befolgen um Stromschl ge und Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom O Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand nderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Ergonomie Richtlinien Um den Anforderungen der in Deutschland geltenden Ergonomie Richtlinie ZH1 618 zu entsprechen wurde der Bildschirm entspiegelt F r Textverarbeitungsanwendungen wird ein p
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