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AVG Anti-Virus Business Edition 2012

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1. Computer name defines the name of the server on which the SQL Server is installed Instance name refers to a particular SQL Server installation if there is more than one instance installed on the station Administrator s username database administrator user name must be filled in AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL Server connection you might find a solution in the How to use Microsoft SQL Server database system chapter Press the Next button and continue to the next step Data Import 3 7 4 Oracle Oracle 10g 11g credentials In order to connect to Oracle 10g 11g it is necessary to fill in the following information Change the computer name only if you want to set up a connection to Oracle 10g 11g on a remote computer The database administrator s username and password are needed to create the database Fill in the following Computer name localhost Instance name Administrator
2. WE ava 10 3 6 Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint f LinkScanner settings a g Online Shield Logging settings a a Scans S Log file size 100 MB H ry hea Scanning properties of Update 1A Use Heuristics EE Proxy Report Potentially Unwanted Programs and Spyware threats Dial up Report enhanced set of Potentially Unwanted Programs E URL Scan inside archives Anti Rootkit Reporting i Exceptions Automatic actions over following reports could be specified under Detection Identity Protection actions subkey These reports are of the Information severity Identity Protection settings 5 Allowed list Potentially Unwanted Programs Virus Vault Product Improvement Programme Ignore error status Server components 5 Anti Spam Server for MS Exchange E mail Scanner for MS Exchange routing TA fa 4 E mail Scanner for MS Exchange SMTP TA 45 E mail Scanner for MS Exchange WSAPT Detection actions E Mail Filtering z Report password protected archives Report password protected documents Report files containing macro Report hidden extensions m E Document Scanner for MS SharePoint a Alert manager Sending to e mail ball KE m wnat Default Import Export e OK Cancel Apply e a am
3. Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add only a single station the following dialog will appear a single m sem Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Confirm your choice by clicking the OK button The Network scanning window will open Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Statio
4. V Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 Username 7 Password J7 Add new station into group l xj V Custom update server Update Server address http VM W7X86PADMIN 4158 avgupdate Help lt lt Back The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved The installation script options Step 4 6 Specify names of the installation script files and the path where all required files will be stored e g a network folder r File names definition Name of the file to launch installation AvgSetup bat Name of the script file with parameters AygSetup ini r Setup files location
5. How to migrate stations from to different Datacenter How to synchronize stations How to solve update related issues e How to change user interface language How to Control station users actions Requests handling and status messages How to manage access rights e How to maintain the DataCenter database e List of AVG Setup Parameters Note If you experience any problems wth the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com ww en 11 1 How to Connect Stations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter e AVG Network Installer Wizard e Manual connection 11 1 1 Connecting Stations Manually Directly you can install AVG manually on every single station server in the network and then connect them manually to the AVG Anti Virus Business Edition 2012 This option can be used for all Windows platforms To be able to successfully manage your AVG stations remotely you must include the Remote Administration component during the AVG installation process Once this component is correctly installed you must manually specify the correct AVG DataCenter Connection String For more information about the Connection String see chapter Connection String For a detailed description of AVG installation please refer to the AV
6. The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 6 12 2 Remote Network Installation As soon as you add stations for remote installation the AVG Admin Server starts checking their state e g you can instantaneously see if the scanned station is online if there is AVG already installed and its version There are several operations available for added stations available via right click context menu Re check state of selected stations checks the station status and AVG version again Delete selected stations removes the selected stations from the list Modify list of accounts for remote installation displays a new dialog AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved List of accounts Account name Password This dialog is mea
7. Scanning properties Use Heuristics Report Potentially Unwanted Programs and Spyware threats _ Report enhanced set of Potentially Unwanted Programs Scan inside archives E mail attachments reporting Automatic actions over following reports could be specified under Detection actions subkey These reports are of the Information severity Report password protected archives Report password protected documents Report files containing macro Report hidden extensions m r Default A import Eeo aO Cancel Apply The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scan settings section Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel AV
8. Set the value for the current run only This will apply the setting until the restart of the server occurs Then the default value or value from my ini will be used again Note You need to be logged as administrator with MySQL root privileges in order to do that Login to your MySQL server and run this command set global max_allowed_packet 10485760 Change Settings in the my ini file permanent recommended This will save the settings permanently but requires restart of the MySQL server Open the my ini file on the MySQL server Under the section mysqld change max_allowed_packet to the following value max_allowed_packet 10485760 Restart the mysqld daemon or the MySQL senice Press the Next button and continue to the next step Data Import AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 3 8 DataCenter Role Data Import DataCenter role Data import You can fill the newly created DataCenter database by importing data from a stored backup or you can import stations and groups from Active Directory Import stations from Active Directory Name of the entry e g domain com Import data into the database from folder I Create groups by sub domains in 4D Advanced Help lt lt Back f Cancel Once you confirm your database selection you can also choose to import some existing data
9. This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Check AVG version from AVG DataCenter check this option if you want the wizard to try obtaining information about AVG version on each station from the AVG DataCenter if available Fill into the Maximum time since the last station was contacted field a value in hours that will indicate the maximum time since the last contact with such station Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges You may also need to review the Network Requirements chapter 5 3 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Station selection Step 7 9 Select stations where AYG 2012 should be installed and click the Install button r Network checking results Retriev
10. AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 AVG Admin Console 6 1 What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely It helps the network administrator to maintain the AVG Stations configuration status and to remotely call various operations on AVG stations From this console you can for example Monitor AVG component states on stations Define AVG station settings Review scan results and control virus infections Remotely launch scans or updates on AVG stations Distribute update files within the local network Access Virus Vault on AVG stations View Firewall log files Install AVG Stations remotely You have several options how to launch the AVG Admin Console navigate to the Windows start menu and select Start All Programs AVG 2012 Remote A
11. I Select folder where the script file will be stored by you network drive For example l C zaloha Bl I Create a subfolder for AVG 2012 installation files Setup I Create the AUTORUN INF file IV Enable relative paths Help lt lt Back Cancel In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing the installation script Create a subfolder for AVG 2012 installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory for exam
12. In order to include the Windows sidebar desktop gadget for AVG Remote Administration in your Windows you need to hawe it installed first i e to check the checkbox default option in the setup dialog see Installation Type chapter for more information To enable it simply navigate to the Gadgets section of your Windows usually right click on the desktop and from the context menu select Gadgets item From the screen select AVG Remote Administration gadget AVG logo and drag it to your desktop where convenient A floating window similar to this one should appear on your desktop AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Clicking the Non Compliant stations link will open a browser window with the list of stations in that state Clicking the Optionsicon 9 opens a login screen for AVG DataCenter AVG Remote Administration Enter the connection string to AVG Data Center in the folowing form lt server_name gt lt port gt localhost 4158 E Login Use the form to quickly connect to a different DataCenter and display adequate results within the gadget AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 11 How to This chapter describes how to do selected tasks in AVG Anti Virus Business Edition 2012 Currently covered topics How to connect stations to AVG DataCenter
13. The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning e Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava zip rar etc The Reporting section allows you to choose which items should be reported during scanning The reports have Information severity The default action can be easily amended in the Detecti
14. There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follows e DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations 2 2 Where to Install and Deploy You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 3 Welcome Dialog The welc
15. 1 5 Recommended Hardware Requirements Recommended hardware requirements for AVG Anti Virus Business Edition 2012 are as follows Intel Pentium CPU 1 8 GHz 900 MB of free hard drive space plus up to 200 MB for downloaded installation package e 512 MB of RAM memory 1 6 Network Requirements To be able to successfully install AVG on stations remotely it is necessary to take some steps in advance Note If you experience any problems wth the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions located at http www avg com ww en faq 1 6 1 Ports to be allowed on stations For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on each station some of the requirements listed below may be already predefined or allowed or its settings may not be available under the same name and description We strongly recommend that all changes should only be done by well experienced users Always consult the User manual or Help guide for your firewall before proceeding to change any settings Ping ICMP type 0 Incoming echo request Change this setting only if the AVG Network Installer is not able to detect network station s whi
16. AVG Anti Virus Business Edition 2012 User Manual Document revision 2012 07 3 1 2012 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Contents 1 Introduction ssccnccncencecnceee ence 5 1 1 AVG Anti Virus Business Edition 2012 SCHEIM erst tt teeter eee t eee eee n eee n eens e eee enna enaeneeeaeneaene 5 1 2 Key features and functionS sssss ssssssssssussssunnssusnsunnunnununnnunnsunnunnuuunssunnnunnunnnuunnnnnnn 6 1 3 Operating Systems Supported AAA AAA afar AA A E A A A 7 1 4 Minimum Hardware Requirements UARAN ARENA KARDNARAARAAARRAA RENAA ANAD AR RENAA AR ADA NENAAAANARARAINAKRARRARKNAR 8 1 5 Recommended Hardware Requirements Serie merece iiaa aa a a ieee eee rr 9 1 6 Network Requirements RULE CC TCC CCT CC eT EC Oe PA OR he creer eee mae NC 9 1 7 Migrating Stations From Previous Version ttttte tee e eee teen e eee eee ee eee ne eens eee eee eee 10 2 AVG Anti Virus Business Edition 2
17. IP address AVG 3 VM ULTIMATE 11 192 168 186 190 Station is online AVG is not installed fai a Refresh Add one station rsa rom 1 Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for installation on the remote station you will be asked for the domain administrator s login password during installation AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG 05 Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password Ce Cas Enter an username with the administrator privileges an username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you wil
18. Note All filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by default regularly retrieved from the station but if you require you can request them manually AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava for individual stations by right clicking on a station name in the Stations group view and selecting the Tasks related to Scan Ask for scan results item for all stations in a group by right clicking on the group name and selecting the Ask for scan results item for all stations by right clicking on the Stations item in the main tree and choosing the Ask for scan results item The right click context menu contains the following options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time of the confirmation Also you will not find the number of infections from the accepted scan result within the other reports Update scan results will synchronize all selected scan results again Scan Result details Use this option to view specific scan results ts Sara Scan name Whole computer scan Total
19. Station name The variable will be converted to a real value once the message is sent from the AVG DataCenter The possible variables macros are as follows AVG_StationName name of the station AVG_StationDomain The domain name in which the station exists if applicable AVG_GroupName the group name in which the station is located e A VG_IPAddress the station IP address AVG_MacAddress the MAC address of the station AVG_LastCall last time the station contacted the AVG DataCenter AVG_WinVersion the version of MS Windows AVG_AvgVersion the AVG version on the station Antivirus_Version the version of the antivirus database AVG_StationDesc the description of the station AVG_Installtime installation time AVG_Infected number of unremoved infections AVG_ScanStarted start of a scan 6 9 Graphic Reports Note As Graphic reports are generated by the AVG Admin Server report generation will only work if installed on a computer where AVG Admin Server is also installed The Graphic reports allow users to quickly and easily generate well arranged reports Reports may show various summaries and statistics Graphical reports are accessible from the main AVG Admin Console navigation tree AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava The reports are always
20. The possible values are CZ Czech user interface US English user interface GE German user interface FR French user interface PB Brazilian Portuguese user interface IT Italian user interface ES Spanish user interface AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved PL Polish user interface JP Japanese user interface KO Korean user interface PT Portuguese user interface RU Russian user interface TR Turkish user interface ZT Traditional Chinese user interface ZH Simplified Chinese user interface Example usage From the Windows Start menu choose Run and enter your requested component with path and appropriate parameter For example Note We assume that you have installed AVG to the following destination C Program Files AVG AVG2012 Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG2012 Admin Console AVGAdminConsole exe Ing ge To start AVG Network Installation Wizard in German language C Program Files AVG AVG2012 Admin Console AVGNetworkInstaller exe Ing ge To start AVG Admin Deployment Wizard in German language C Program Files AVG AVG2012 Admin Server AVGAdminServerWizard exe Ing ge To start AVG Admin Server Monitor in German language C Program Files AVG AVG2012 Admin Server AVGAdminServerMonitor exe Ing ge 11 6 How to use Mic
21. The whole process consists basically of two steps Components Installation Deployment process Note It is strongly recommended that you go through the following chapters first to get a general overview of the AVG Anti Virus Business Edition 2012 installation possibilities so that you can set the configuration that best suits your needs Especially check the Where to Install and Deploy and Components Overview chapters AVG Anti Virus Business Edition 2012 can be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at http www avg com ww en download Note There are two installation packages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation package for your specific operating system Before installing AVG Remote Administration visit the A VG website and check for the latest installation file 2 1 Components Overview Below you will find a brief overview of all components 2 1 1 AVG Admin Server Deployment Wizard This wizard will help you to deploy AVG Anti Virus Business Edition 2012 onto your server or divide it across multiple servers 2 1 2 AVG Network Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 2 1 3 AVG Admin Cons
22. WE ava Use Select all button to mark all column names or select the requested ones manually If you have selected only certain rows before entering this dialog and wish to export only those you should check the Export only selected rows checkbox To change location of the output file or its name use the lanl button which triggers a standard Save as dialog Confirm your choices by pressing OK button Print opens the standard windows print dialog allowing you to print the currently opened view Find station Use this function to quickly search for a station name you can use also keyboard shortcut simply by holding down the CTRL and F keys at the same time to open this dialog Then type in the station name or part of its name Find next station Use this to jump to the next search result or use F3 keyboard button Tools menu The Tools menu offers the following options Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dialog for editing the shared configuration for Firewall For detailed information on Firewall shared settings please refer to chapter Configuration Shared Firewall Settings Shared settings for application servers opens a dialog for editing the shared configurat
23. 2 YM ULTIMA 192 168 186 193 Station is online AVG is not installed Refresh Add one station Checked Ofrom 1 _ Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologie Z S r o All rights reserved HE ava Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station button will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanc
24. AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2012 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote administration settings Step 575 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG Data Center connection string VM ULTIMATE 11 4158 Username Password Add new station into group v V Custom update server Update Server address http M ULTIMATE 11 4158 avqupdate e Gam ana In this final step there are the following options available Note If you are unsure abo
25. All rights reserved HE ava 10 5 Connection String TTR occ eee ee Lee ET Cece Teac er ee ee ee eer 204 10 6 Proxy S rVerersttttetttteteteet eee et eee ee eee ee en ee ete eens eee ee eee eeeeeseeeeeeeeneeeereeeereneenensenenes 205 10 7 AVG Admin Console etsttttete teen eee e ener eee eee e eH eee EES EE EEE EE DE HEE E EO EE HEHE SEE E EEE EEE EE 206 10 8 Sidebar Desktop Gadgets 1 11 stt tt tet erent ee 216 1i HOW CO pate teen ietite aiaa a a cede a a A a aa a aa E aa 218 11 1 How to Connect Stations to AVG Datacenter esees srerreresrrrerrrrerererrererereene 218 11 2 How to Migrate Stations from to Different DataCenter eeeeeeeeeeeerrerreereerrerereeerereee 220 11 3 How to Synchronize Stations s rete eee 221 11 4 How to solve Update related ISSUCS tts t ete t eee ete eee ee eee ee nee eee senna eee eee eee eaneeeneaeas 221 11 5 How to Change User Interface Language RADAR R RANA mca DDAR AKARNA ANKARA AINNI AMDIRARKAR IAN DAR WadaCRceaca aCain a 223 11 6 How to use Microsoft SQL Server database system A nant i Pa ar ayes E ete e Greane 224 11 7 How to Control station users ACTIONS setts ttt eee e eee ee eee e eee ee eee 225 11 8 Requests handling and status MESSAGES str tt ttt eee cence eee eeee eee e eee e ee eeeeeee nen eeeeeeeennes 226 11 9 How to manage access rights Wetter aoia TT Teer Teer Ter eer er Te ee eee Ter er ere eer ee 227 11 10 How to maintain the DataCenter databaSe eeersrsrerrererrrrrrrrr
26. Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Network scanning dialog will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count
27. HE Settings f5 Performance RBL Whitelist fE Blacklist S 5 Expert Settings Cache Training Filtering RBL 5 5 Internet connection Timeout Proxy server E Proxy authentica B 5 LinkScanner f5 LinkScanner settings online Shield f Scans 5 Schedules ay m gt Username Password m Al Default import Export x e AMC Apply Note You can analogically update these settings manually for Shared settings for group or for individual stations as well if needed 10 2 Shared Firewall Settings This dialog allows you to define shared settings for stations Most of the options are exactly the same as on the station therefore if you require more detailed information on individual item configuration we recommend consulting either the context help or the AVG Internet Security User Guide available to download from http www avg com ww en To change Firewall component status choose one of these options Firewall enabled will start the Firewall component Firewall disabled will stop the Firewall component both local and outside network traffic is available Emergency mode will block all traffic including local network The following subchapters describe Firewall settings available from AVG Admin Console AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 2 1 S
28. If the DataCenter is password protected you must fill in the Login name and Password into the appropriate fields Without correct password and or login name you will not be able to start the AVG Admin Console AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 2 AVG Admin Console Interface Overview M AVG Admin Console VM ULTIMATE a k bEk xE AVG Data Center View Tools amp 2eaTSieue s Information nl xj a 8 Database Le Stations T Stations Type Firebird 12 5 10 Total 0 station ee EB Non compliant sta Last Backup 2011 07 19 next planned on 2011 07 21 Infected O station E eal 2 DB size 9 MB Old program update O station m i Stations with AVG Station identification by station name and domain Old virus base 0 station i sks Bs New stations Graphics reports installed No communication 0 station ee Servers SMTP not confiqured License states OK R AVG Admin Server delete old database records Unprocessed requests 0 reques iff Application Server scan local network for stations _ A in i Admin Server amp scans ig i venis a Roles AVG Data Center UpdateProxy role Synchro interval 30 days i te Notifications CPU load last hour 0 00 Results with severity PUP or h E l Graphic reports Memory load 9MB Scan haven t run yet O station i
29. The database is a standard part of AVG Anti Virus Business Edition 2012 installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Anti Virus Business Edition 2012 Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to a commercial license e MySQL 5 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly
30. be installed or not 0 will not be installed ParticipateProductlmprov Defines if the station will participate inj1 participate ement lt boolean gt the Product improvement programme 0 do not participate DataCenterSpec lt string Defines the datacenter connection myserver 4158 Switches on the Windows Firewall If AVG Firewall is installed this parameter will be ignored Switch off the Windows Firewall No restart will be allowed after installation or uninstallation Maintenance lt integer gt Launches setup in one of the 0 starts Add Remove feature mode Supported maintenance modes Uninstall Add Remove features or 1 starts Repair mode Reinstall Repair 2 starts Uninstall mode DisableScan Disables all default scan plans after installation KillProcesseslfNeeded _ Kills processes that prevents installation Below is the list of available feature component values for InstallFeatures and RemoveFeatures parameters AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a license number and in some cases plug ins on other software that must be present on the target PC fea_SrchSrf_ Search T LanguagesFea All languages or languages allowed for the product fea_Emails__Outlook Plug in for MS Office 2000
31. defined group yet More detailed information on each group can be found in the following chapters In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Component states tab Contains an overview of component states on each station More information on other options and settings can be found in the Configuration AVG Admin Console chapter 6 4 1 Non Compliant Stations The Non compliance conditions dialog can be accessed from the application s upper menu by selecting the Non compliance conditions item in the View menu In this dialog you can specify which conditions a station must fulfill in order to be considered as non compliant Non compliance conditions specify what is to be considered a station non compliance These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red
32. e Run remote installation of AVG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 3 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter Choice of installation method Choose one of the network installation methods Remote network installation Installation of A
33. for example a laptop connected in a hotel an Internet caf etc Profile name O Allow all Block all Q Computer within domain Q Small home or office network Directly connected to the Internet Tis m a Trusted Database 9 Ignore Trustec Ignore Trustec wW Use Trusted f Use Trusted Di W Use Trusted D Activate profile SE Rename profile Toggle Trusted PE i Description of the currently selected profile s Edition 2012 2012 Co pee WE ava 10 3 Shared Settings for Application Servers License al p Update Server components settings URL B45 Anti Rootkit E Exceptions Please select a sub item 6 5 Identity Protection E Identity Protection settings Allowed list Potentially Unwanted Programe Virus Vault Product Improvement Program Ignore error status components 45 Anti Spam Server for MS Ex E E mail Scanner for MS Exch 6 5 E mail Scanner for MS Exchi 6 5 E mail Scanner for MS Exch Document Scanner for MS Alert manager E Sending to e mail Record to NT event log Sending to AVG Data Cente E Remote Administration m 5 alowed actions a i ry Default Import xno te Bua lh Cancel Apply This dialog allows you to define shared settings for application servers Most of the options are exactly the same as on the station with few except
34. or completely forbid him her to access the group by choosing No access option 11 10 How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Database Maintenance upper menu List of available database maintenance scripts Script operation description mE Unify stations with equal identification O Delete objects whose owner is not available in the AVG DataCenter anymore O E Remove unused update servers O SES Remove old Alert Manager events from the AVG DataCenter Removes duplicated stations from AVG DataCenter according to a chosen station identification method eg if the identification method is IP Address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations willl be preserved 2 Load custom script Run scripts The predefined scripts are as follows Unify stations with equal identification Choosing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Delete objects whose owner is not available in the AVG DataCenter anymore AVG Anti Virus
35. the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 5 AVG Network Installer Wizard Advanced Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on site installation The Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2012 Remote Administration AVG Network Installer From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the second step If the option is not sele
36. 1992 2011 AVG Technologies WWW avg com m License UMPKN IUZSF 27 4P AE BZX BKRAXC O License type Full Change m Connection Port ja 58 Set default port Local address X Use IPv4 IPv6 prefer IPv4 over IPv6 X m Server access Login name F Password Miscellaneous I Send server dumps automatically to analysis reo cesi License section Click the Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connection section AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to more than one address then the first available one is used the server tries all of them o Use IPv4 IPv6 specify which version of the internet protocol you prefer to use during connection the default setting is to prefer IPv4 over IPv6 Server access section In this section you should fill in a chosen username and password for access t
37. 2012 for Linux for the first time and you do not have any DataCenter database file created yet the AVG Admin Server 2012 for Linux install script will install an empty DataCenter database for you If you want to create a special Firebird user account for AVG DataCenter database use the following commands opt firebird bin gsec user SYSDBA password masterkey add lt user gt pw lt password gt opt firebird bin gsec user SYSDBA password masterkey display You will be asked for this username and password later on during AVG Admin Server installation process 14 1 3 AVG Admin Server 2012 for Linux Installation Download the latest installation package of AVG Admin Server 2012 for Linux avgadmsrv2012 rxxxx i386 tar gz from the following URL http www avg com ww en download Note You do not need to uninstall the existing version of AVG Admin server 8 0 and higher You will be asked to keep or replace the old database and configuration file during installation It is AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava recommended to backup these first To install AVG Admin Server 2012 for Linux follow these instructions 1 Unpack the installation file tar xvzf avgadmsrv2012 rxxxx i386 tar gz 2 Switch to the avgadmsrv directory cd avgadmsrv2012 1xxxx i386 3 Launch the interactive installation script as the root user install sh Note If
38. 5 Proxy Creating new PUP exceptions Dial up Creating new exceptions of Resident Shield E URL V AVG user interface access fi Fi ti Resilat Launching an instant update oe ah TOS g T AVG Settings Manager k E Excepuors IIOP allowed list access af rida ipsa ee 4 Temporarily disable AVG protection E rat i ecuon settings Ai a Clear event history Potentially Unwanted Programs f virus ai 7 a Activate password for access to unallowed actions Product Improvement Program Mandatory settings 5 Ignore error status a Activate password for modification of mandatory settings G Alert manager Sending to e mail Record to NT event log Sending to AVG Data Cente E Remote Administration m J gt Q aa Import Export macaca o ees By unchecking the following checkbox es you can forbid use of the feature for user on the station Change of the license number if unchecked it will disallow users on the station to change the license number e Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings Virus vault access if unchecked it will disallow users on the station to access the virus vault Restoring items from the virus vault if unchecked it will disallow users on the station to restore files from the virus vault Deleting items from the virus vault if unchecked it will disallow users o
39. AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will experience a dialog asking for the file Locate the file and confirm your choice The source file format contains one AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava station name per line in simple text format Once done the Station selection window will appear Station selection Step 7 9 Select stations where AYG 2012 should be installed and click the Install button Network checking results etic the Export stations without AVG to a file Select all stations Select stations without AVG Selected Refresh O from 1 __ tee Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a fil
40. Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Choosing this script will remove all settings tests rules and the scheduled tasks belonging to stations that no longer exist in the AVG DataCenter anymore from the AVG DataCenter Remove unused update servers Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG DataCenter Remove old Alert Manager events from the AVG DataCenter Choosing this script removes all Alert Manager events older than 7 days from the AVG DataCenter Check the scripts you are willing to apply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by advanced users to customize the AVG installation i e by editing the produced installation scripts or by creating new ones Most of these parameters are used by AVG Network Installer automatically to install AVG in silent mode with desired components settings etc Syntax Setup Parameter_Name lt parameter value gt or Setup Parameter_Name Usage examples setup exe UlLevel silent avg_ipw_x86_all_2012_1109a3125 exe SelectedLangu
41. Console is running Exit Quits AVG Admin Console View menu The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application Non compliance conditions Non compliance conditions specify what is to be considered a station non compliance These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views Condition J The AVG version is outdated J The scanning engine version is outdated J The virus database release date is older than No communication with station for a period longer than J Infections unremoved Spyware unremoved J Rootkits unremoved J Inaccurate component state Firewall ee Inaccurate component state License Inaccurate component state Resident Shield J No scan on the station for a period longer than i License of the station will expire in HHOOORRRRAAA ak me 2 exceptions _useforadminserver ox cme Here you can choose which conditions on a station are to be considered as non compliant According to your selection the non compliant stations will then be highlighted in red within all availab
42. The process includes synchronization of Station settings Scan results Station components states You may also need to review the Network Requirements chapter for more information on connection requirements needed for successful synchronization 6 3 1 Station Settings Synchronization During the synchronization of station settings mandatory settings are transferred from the DataCenter to the station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava non mandatory settings are transferred from the Station to the DataCenter The synchronization is performed periodically By default the settings synchronization process is done every 60 minutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu Note To change the setting only for stations in a group simply repeat the process from step two after you right click
43. Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning If checked each e mail with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see below The
44. Use the Reload button to display the most current results Show server plugin statistics displays statistics of the selected server component Use the Reload button to display the most current results Reset statistics button to delete the current values and Show details button to view the logs Reset server plugin statistics use this option to immediately reset statistics of the selected server component Check stations availability Checking state a VM STATION2 192 168 121 Station is online This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name More information on options and settings of individual application servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string
45. Use the Reset button to set all profile values back to monitored AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved General Security Profile information 2 Areas and Adapters profiles F ps The navigation tree left displays all currently defined profiles System profiles Allow all and Block all are always present Custom profiles can be generated through the 5 Profiles Firewall configuration wizard Any listed profile can be edited here click the relevant a 2 plus symbol to expand and display detailed setting options ook Defined networks Applications i System services 6 Computer within domain Ml Use Trusted Database for this profile 2 Small home or office networl Enable Virtual Machines Bridged networking Vl Use behaviour detection for traffic qualification Game mode settings a _ Disable Firewall notification when playing games Do this action when game mode is enabled Allow for all v Intrusion Detection System IDS settings V Enable IDS Advanced settings Set all items as mandatory Set Reset m r 10 2 2 Profiles Firewall profiles can be renamed deleted duplicated or imported only within the Shared Firewall settings The chosen set of profiles is then automatically applied to all other Firewall settings sets i e individu
46. VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava use for your stations check this checkbox and fill in its address now Network scanning Step 679 Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station x m List of accounts Account name ____ Password i ooo 4 Add I Save list of accounts J Check AVG version from AYG Data Center maximum time since the last station was contacted 2 j hours Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back _ gt gt Cancel The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down l
47. Virus Business Edition 2012 and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type Continue to the Databases Overview chapter 3 6 DataCenter Role Repeated Deployment During the repeated deployment there is usually an existing database with stations available so the Wizard will offer you to backup its contents first Note The backup is not available if the database is in an error state AVG Data Center role Database backup The wizard has detected that your curent AVG Data Center database is not empty Before you proceed with updating your database or creating a new one we strongly recommend to perform a backup of the curent AVG Data Center database contents V Perform AVG Data Center database backup to folder C ProgramData Avg2012 Admin Server Data DatabaseBackup aas cos e os _ To do so simply check the Perform DataCenter database backup to folder checkbox and fill in your desired storage location The next dialog will inform you about your DataCenter database status There exist two possible cases either the DataCenter database will be up to date or outdated In the first case you will experience these two options Keep existing DataCenter database This op
48. WE ava 2 4 License Activation AVG Software Installer AVG Remote Administration Activate Your License v Example IQNP6 9BCA8 PUQU2 A5HCK GP338L 930CB If you purchased your AVG 2012 software online your license number will have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensure you copy the number correctly posa o nta ret In this dialog enter your License number Click the Next button to continue 2 5 Installation Type AVG Software Installer AVG Remote Administration Select type of installation Quick Install Choose this option to install the software in its standard configuration This option provides optimal selection of components for most users Custom Install This option is recommended as a choice only for experienced users It allows you to change the configuration of the system Lite Install Installs the product in Lite configuration which contains only proxy update server and script generator for 7 Installs and displays the AVG 2012 Remote network installation Administration gadget This provides at a glance information about connection status server workload and list of non compliant stations AVG Anti Virus Busi
49. a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava login name and password you will be asked separately for every station This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Warning AVG remote installation can be performed only on stations wth the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges You may also need to review the Network Requirements chapter 4 4 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Station selection Step 5 7 Select stations where AYG 2012 should be installed and click the Install button gt Network checking results State Compute
50. be created If the latest AVG installation package is not located there it will be downloaded from the Internet m Select where you want to store the installation script Portable data storage medium USB drive o Refresh w Folder network drive with write access rights In this dialog you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to download the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected Folder Selecting this option will let you choose a folder where the script will be stored If you choose a network folder make sure it has correct write access rights AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava 8 2 3 Completion y am oe EE Results of installation script creation Step 3 3 The installation script was successfully created in folder C temp You can start the installation on a station by running the installation batch AvgSetu
51. be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM Click here For more information 3 If not in the same domain workgroup log on to the built in Admin account Windows vista or higher lt lt Back _net gt gt Cancel For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved Installation settings Step 2 7 Please enter parameters needed For installation of AYG on stations m License information 7 Name default system value from target station will be used I Company default system value from target station will be used IV License number TO m Folder with the AVG installation package Download the newest version of AVG 2012 From the Internet into the selected folder complet
52. can be downloaded from the http www avg com ww en website section Support Center Downloads AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 14 AVG Admin Server 2012 for Linux AVG Admin Server 2012 for Linux is designed for administration of AVG DataCenter using the HTTP communication protocol for connection between the AVG stations and DataCenter A Firebird server is used for accessing the DataCenter database AVG Proxy server is also a part of the AVG Admin Server and serves for mirroring update files that can be accessed via the HTTP protocol This chapter includes the following topics Installation Description of start up parameters s Configuration News and changes related to the application can be found in the Changelog file The AVG Proxy server feature is included in the AVG Admin Server 2012 for Linux There are several options available in the configuration file that can be used to customize settings For more information see the manual page of avgadmsrv conf check each option s description in the configuration file or visit the Configuration chapter below If you require more information about the Firebird database engine please refer to the following website http www firebirdsgl org 14 1 Installation This chapter describes AVG Admin Server 2012 for Linux installation The following libraries are required for successful installat
53. checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly o Font size for the view choose a required font size for the views the default value is 11 In the Advanced view options section choose the following o Display all columns in one tab check this checkbox to group all columns into one tab for easier access to all information o Display number of rows in the navigation tree if enabled every item in the navigation tree will contain a number in brackets reflecting the number of rows used The numbers of rows can be updated either manually by selecting the menu item View Refresh row count in the navigation tree or automatically every 5 minutes by default AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava this interval can be changed via View Options Periodical refresh of the current view in predefined time interval Please note The count of rows can be affected also by filtering options if available and defined for the given view o Show time values in GMT check the checkbox to convert all time values in all views to GMT Greenwich Mean Time Unchecking the checkbox returns the values back to your local time o Show settings for stations of previous version AVG 2011 if checked the shared settings for stations and settings for groups will display also AVG 2011 setti
54. choose how long should the AVG Admin Server wait before it starts processing the pending requests for a station that just became available e Synchronize firewall settings f you do not require Firewall settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic Synchronize Alert Manager settings If you do not require Alert Manager settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 4 Allowed Actions Allowed actions are items that can be enabled or disabled for usage on a station from the AVG Admin Console The configuration can be set either in the Shared Settings for groups stations or individual station settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions a tting ET fE Anti Spam LinkScanner Allowed actions E LinkScanner settings V Change of the license number fE online Shield lV Advanced settings dialog access A scans Virus vault access cal Schedules __ Restoring items from the virus vault E License V Deleting items from the virus vault Update V Send bug report
55. connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration M Remote administration AVG DataCenter connection string Username I Password J7 Add new station into group V Custom update server The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Network scanning Step 477 Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station x m List of
56. dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a sender From a SMTP server address and a port number to the appropriate text boxes Each event will be by default sent to the predefined address By double clicking an event a new dialog will appear where you can customize the e mail recipient of such event its subject and a message text AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved admin local net iis Subject AVG Alert manager message update was started Message text Update was started a Build number BUILD_NUMBER Virus base version AVI_VERSION Date and time DATE Source SOURCE Computer HOST User USER Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing the enter button alone would close the dialog Use the Default button to restore original dialog values Record to NT event log This sub tree item enables you to specify which types of events should be written to the NT event log of the specific station Available events are shown in the dialog mark the respective checkbox to include the event Double clicking an event
57. for connection also fill in these details Login name enter username Password enter password We recommend keeping Port for incoming messages with the default value AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave Enter all required information and then use the Test connection button to verify the connection If it fails consult the Network requirements chapter for a possible solution As an alternative you may consider using AVG Settings Manager for applying settings on individual stations manually 11 2 How to Migrate Stations from to Different DataCenter This chapter describes migration of stations from a different AVG DataCenter The following two topics are covered Importing Stations and Settings from AVG DataCenter 2011 Migrating Stations to another AVG DataCenter 11 2 1 Importing Stations and Settings from AVG DataCenter 2011 Although the new version of AVG Anti Virus Business Edition 2012 is backward compatible with the previous version you can also import AVG DataCenter 2011 stations via the AVG Admin Deployment Wizard during creation of a new database Importing procedure 1 Prepare an export of your AVG DataCenter 2011 To do so open AVG Admin Console 2011 and from the menu DataCenter select Database Export Choose a desired folder and press OK Note The target folder should be empty since multiple files will be exp
58. into the newly created database If your network supports Active Directory you will experience these two options Import stations from Active Directory This option will allow you to automatically import all station names from the Active Directory into the database Later on you will be able to choose which stations to install First tick the Import stations from Active Directory checkbox Then fill in your Active Directory enabled domain name from which you intend to make the import Tick the Create groups by sub domains in AD checkbox in order to automatically create groups and sort stations into them according to the sub domain names available inside the Active Directory You can also use the Advanced button to specify login details if different from the currently logged user AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava LDAP credentials x Credentials to log in as another user to another domain Domain g domain com perena o ooo Username me o Password ee Import data into the database from a folder To do so tick the Import data into the database from folder checkbox The folder selection field becomes available Choose your backup folder by clicking this button mum and find the folder where the original files for import are stored If you are currently upgrading from the former 2011 version you c
59. list of duplicate stations into a CSV comma separated values file which can be imported for example into MS Excel or similar spreadsheet application AVG Admin Server settings opens a dialog for editing the AVG Admin Server settings For detailed information on AVG Admin Server settings please refer to Configuration AVG Admin Server Settings chapter Install AVG on stations starts the AVG Network installation integrated within the AVG Admin Console The wizard will guide you through adding AVG stations that you want to install remotely More information on this topic can be found in Network Installer chapter Run AVG Network Installer Wizard starts the standalone AVG Network Installer Wizard which will guide you through AVG installation on stations More information on this topic can be found in AVG Network Installer chapter Information menu AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava The Information menu offers the following options Help opens the help file What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automatically during startup checks if a newer version of AVG Admin Console is available But you can also open this dialog and immediately see if a new version is available You can also use the link in the dialog to directly downl
60. lt Back Cancel UpdateProxy role Configuration of update servers Select web servers from which AYG Admin Server should download the update files Servers AVG 2012 Servers AVG 2011 Add z http update avg com softw 10 update Edit E http backup avg cz softw 10 update o Delete Default Move Up Move Down Help lt lt Back Cancel This dialog lets you choose update servers from which the update files will be downloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration It is quite understandable that stations with AVG 2012 and stations with older AVG 2011 require different updates from different update servers Therefore you can choose these servers separately using two stand alone tabs o All rights reserved WE ava If you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updates item only available for stations with AVG 2012 This check box indicates that Anti Spam updates wil be downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If you need to change any of these servers you have the following options Press the Add button to define additional update server Edit URL
61. mem Enter the complete server address into the URL field including http prefix and port number if other than 80 The following buttons are also available Edit for changing the address of the selected server Delete for deleting the selected server address Default for resetting values of the current dialog to default ones The servers are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a Selected server up Move Down to move a selected server down Once finished click the Next button to continue AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in AYG Data Center into which the new list of servers will be saved Group name Group description Shared settings X l Servers AVG 2012 Servers AVG 2011 Add E AYG Admin Server UpdateProxy http V M ULTIMATE 11 4158 avgu Edit E update primary server http update avg com softw 12 u update backup server http backup avg cz softw 12 upd Delete Default Moye Up IV Update Anti Spam via AVG A
62. monitored resets the mandatory flag for all items in the current dialog By marking an item as mandatory the user on the local station will not be able to customize such setting The individual levels are distinguished by icons next to each item Generally an item set as mandatory is marked by the black locked lock icon The icon with red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings in group Note The lock icons are not available on the stations 10 1 2 Alert Manager settings The Alert Manager settings are available only from AVG Admin Console i e not visible on AVG station Here you can select which events you wish to be sent to the AVG DataCenter and displayed in the AVG Admin Console section Events This dialog displays an overview of the enabled event actions You can set the events parameters using the sub tree items You can also select from the roll down menu the language you prefer to display the default texts of rules AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Shared se gt ees anti Spam A o LinkScanner Events list E LinkScanner settings Overview of the enabled event actions Parameter settings can be changed o
63. on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on goes online its settings are synchronized at latest within the period when the station connects to the AVG DataCenter the first time its settings are synchronized immediately when settings of a station or several stations are changed and confirmed from the AVG Admin Console It is also possible to request immediate settings synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Synchronize settings from the context menu 6 3 2 Scan Results Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online at the latest within 20 minutes immediately after scan completion or after an infection is detected by the Resident Shield immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AVG User Interface healing moving to vault etc It is also possible to request immediate scan results synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Tasks related to Scan Ask for scan results from the
64. options are as follows DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more If you choose to install this role only proceed to the DataCenter Role chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the DataCenter Role chapter 3 4 DataCenter Role Select if you are deploying AVG Admin Server for the first time or repeatedly lam deploying the AVG Admin Server for the first time lam deploying the AVG Admin Serve again over an existing database 3 5 DataCenter Role First Deployment If you have selected in the Current state of AVG Admin Server step see chapter Role Selection the DataCenter Role and you are deploying the application for the first time you will experience the following dialog Note If you are deploying the database repeatedly please proceed to the chapter Repeated deployment AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved DataCenter role Database system selection M The following database systems can be used by AVG Admin Server Firebird v database character set English z Firebird The Firebird database can be use
65. or a network folder Use F1 keyboard button to open the help file with additional The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 8 2 1 Installation Settings Installation settings Step 1 3 Please enter parameters needed for installation of AVG on stations License information 7 Name default system value from target station will be used Company default system value from target station will be used License number After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete _ ont Help License number change S lt Back Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technol WE ava 8 2 2 Creation of AVG Installation Script me AVG Creation of AVG installation script Step 2 3 Select where the installation script should
66. script creation Step 6 6 The installation scipt was successfully created in folder pa C temp You can start the installation on a station by running the installation batch AvgSetup bat The Save s ttings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved HE ava Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 lf the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation
67. show only messages considering one group of stations select this particular group from the context menu Finally in the Receiving time area you can check the From or To or even both checkboxes to set the time interval for messages to be displayed No older or newer messages will be shown then Disable messages filtering switches off the messages filtering e Save window content allows you to save the window content to a text file at any time AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 2 5 Filter Panel The Filter panel contains a list of filtering options available for the current view The list will become active only if there are any filters available for the selected view lx Use filters to restrict contents of current view Filter Value O Station name Station O User name User O Infection Description of individual filters can be found in the tree items respective chapters Stations Servers Application servers Scan results Events Graphic reports Pending requests The Filter panel is hidden by default but can be easily activated by clicking on the Filter window item in the View Panels menu Afterwards it is located in the bottom left part of the screen 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter
68. some predefined templates that can be quickly used for report generation Some templates allow you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report from template menu item If you prefer only to display a preview of the report layout select Template preview All stations shows all stations registered in the AVG Admin Console Available parameters Minimum count of infected objects type in the minimum count of infected objects on station 0 disable this parameter IP address starts with specify the beginning part of the IP address Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Non compliant stations shows stations in a non compliant state according to conditions available from the View Non compliance conditions menu Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default selection is pie chart Stations not communicating longer than N days Available parameters Number of days choose the number of days for which the stations were not communicating Type of
69. stall Last Backup 2011 07 19 next planned on 2011 07 21 Infected 0 station aa None me zA DB size 9 MB Old program update O station EE Stations with AVG Station identification by station name and domain Old virus base O station ET New stations Graphics reports installed No communication 0 station fie Servers SMTP not configured License states OK EQ AVG Admin Server delete old database records Unprocessed requests 0 reques oo Application Server scan local network for stations _ E Scan results amp Admin Server A scans P ie Evente z Roles AVG Data Center UpdateProxy role Synchro interval 30 days oli Notifications CPU load last hour 0 00 Results with severity PUP or h fi Graphic reports Memory load 9 MB Scan haven t run yet O station Lips Report templates License OK Results 0 uncon LR Report schedules J Generated renarts T Versions TT is Security es lil m r xi Status window All messages Time Message Sent to Sent from Ready 40 rows 0 selected Within the navigation tree you will find the following sets Stations Servers Scan results 3 Events Notifications e Graphic reports e Licenses e Pending requests e Network Installer You can find descriptions of individual items in their respective chapters AVG Anti Virus Business Edition 2012 2012 Copyright AVG Techno
70. station and click this button gt Delete use this button to delete the selected threat s gt Prepare for analysis Sending false alarm files to analysis This service is only intended for sending files that are in your opinion harmless and have been incorrectly marked by AVG as infected or dangerous Tf you are about to send such a file and wish to be informed about the result of the analysis enter your e mail address below and press Send Otherwise please press Close Current progress Files from Virus Vault are ready to be sent for analysis or saved to a disk If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your stations you can use this function to send such file s for Virus analysis to AVG VirusLab If you wish to receive results of the analysis please provide a working e mail address in the available field To confirm and send the sample s click the Send button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava You can also save the chosen sample to a folder in an encrypted form with the Save button for later processing e g manual sending via e mail etc o Manage scans in order to view and manage scans using this function the station in question must be running and connected to the Datacenter You have the following control options Scan name
71. the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and hawe at least one user account created you can use this feature to set access rights to the selected group of stations application servers in this case Double click on one of the account names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the program update process Ask to perform virus database update will ask all stations in the group to start the virus database update process Ask to rollback last anti virus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choose from the following
72. the user on the local station will not be able to customize it For more information see chapter Configuration Shared Settings for Stations Groups General control and priority levels Scheduled scan cancellation You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox 11 8 Requests handling and status messages This chapter describes requests their handling and processing within AVG DataCenter Requests sent to a single station If a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the AVG DataCenter Then the station is notified about the request and if it is online it will start processing it immediately Information about the result is delivered back to the AVG DataCenter and instantly displayed in the Status window Error messages appear in red color In special cases two situations may happen The station is online but for some reason cannot accept the request e g notification port is not working correctly for some reason the server will try to periodically delivery the request default interval is fi
73. to connect j Server access Username F Password Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter 3 10 UpdateProxy Role This dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog UpdateProxy role Update files folder selection Please select the folder where the downloaded update files will be stored C ProgramData Avg2012 Admin Server Datajupdate aan Help lt lt Back Cancel Fem files folder AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you will be asked if you want to create it Click this m button to select the folder Once finished click the Next button to continue 3 10 1 Update Servers dmi erver Deplo rad UpdateProxy role Configuration of update servers Select web servers from which AYG Admin Server should download the update files Servers AVG 2012 Servers AVG 2011 Add map http update avg com softw 12 update E http backup avg cz softw 12 update Delete Default Move Up Move Down I Allow downloading of Anti Spam updates Help lt
74. to bottom Infected Domain n F MAC address p Select al List of columns to be induded in the report The greyed columns must be always part of the report The list order determines the order of columns in the final report In this dialog choose which columns you wish to include in your report Click the Select all button to include all columns or use the Select default button to keep the default one To change the order of the columns first select the desired column you wish to move and choose the appropriate action Move to top moves the selected column to the first place Move up moves the selected column one step up Move down moves the selected column one step down Move to bottom moves the selected column to the very end position AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologie Z s r o All rights reserved Scheduling Please specify scheduling Generate once at specific time Generation time 03 08 2010 06 55 24 Jv Generate periodically Period Daily x First generation 03 08 2010 06 55 24 In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Choose a Period daily weekly monthly of generation and First generation ti
75. update server that you would like to use for your stations check this box and fill in its address now Once done click Finish button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Note This chapter describes the advanced setup of Network Installer available from the AVG Admin Console If you prefer to configure less details proceed to the Basic Remote Network Installation chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava This wizard allows you to remotely install AVG on stations in few easy steps Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Advanced mode lt Option for detailed settings of all installation parameters selection of AYG components to install uninstall etc Default settings Load settings Skip If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the s
76. w Mave acdcutaseceravacanatacmouatear a eukcmyara 123 6 10 LICENSES ett t tect teen ence eee eee eee ee eee eee eee eee eee eee eae 133 6 11 Pending Requests i Jala areetdoaalsalaci e ier maModeMm niece wUltaracmrue Reuse acer iam vacece Walla tm ww wariarMedc ase al wow ejataUarecace ai 8 we catavatanmiusat woe uacaraiacmoedn miarackcagate 134 6 12 Network Installeresss teste rete eee eet e eee e eee e een eee eee eee eee nee eee eee eee enna eee eae e ee neneas 135 7 AVG Admin Serve fessssccscccnceneeecene eee ee eee 155 8 AVG Admin Lit issisns scininins vcinesieeiiesae see ruunaa eiasinecesusnjenmais sea anae seeded saieenindscceeeeneincedne suum 156 8 1 AVG Admin Deployment Wizard L te rrrrrrrrrriririrrrrrrtrirrrrrrrrtrrrrnrrrrrrrrereerenet 156 8 2 AVG Network Installer Wizard Liter etee ttt reece eter n eee n ene e eee eee nde een n eee EEE 159 9 AVG Settings Manager s ssssssssssssssussnunuunnunnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnna 164 10 Configuration nnunnnnnnnnnnnnnNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNMNNENMNANNNNNNNNNANNNNNNNNNANNENANNNNENENNANENNNNN 167 10 1 Shared Settings for Stations Groups Ea E OE E E E E Re Aa 167 10 2 Shared Firewall Settings incr nai a EA E AA A E A A E AA 183 10 3 Shared Settings for Application Servef S rsssssssssssnnsnnnnensnnunsnnunsnnunnnnnnnnnnnnnnnnnnnnnn 187 10 4 AVG Admin Server SettingS t tert ttt renee 197 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o
77. will open a new dialog where you can customize ID severity and message text Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing enter button alone would close the dialog Sending to AVG DataCenter This sub tree item enables you to specify which types of events should be sent to the AVG DataCenter and later on displayed through AVG Admin Console Events view Available events are shown in the dialog mark the respective checkbox to include the event The possible events are as follows Virus vault object added Virus vault object removed Virus vault object restored AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava e Threat found Scan started e Scan finished Update started Update checked Update finished AVG Startup AVG shutdown AVG component was unexpectedly terminated License number changed e Identity Protection a malware was detected Identity Protection the allowed list was changed Identity Protection an object was restored from the quarantine AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 3 Remote Administration The Remote Administration settings available from AVG Admin Console cont
78. you are upgrading your installation you need to stop the avgadmsrvd service first etc init d avgadmsrvd stop 4 Confirm Group Name Press enter to use default group name avg in which the AVG Admin Server will be installed or specify a custom one 5 Confirm correct detection of operating system 6 Confirm License Agreement Please read the License Agreement If you agree to the terms displayed use q to close the screen and type yesto continue 7 Confirm Username Press enter to use the default username avg under which the AVG Admin Server will be run or type in a custom one Note AVG Admin Server does not require root privileges to run properly It is recommended to run AVG Admin Server under non privileged user account 8 Confirm creation of avg installation folder 9 Enter your License number or or press ENTER for later registration 10 Firebird Server Database Installation The installation script will try to create a Firebird Database so unless you plan to create it later yourself or you have an existing one you should make sure that the Firebird engine is installed and its service is running You will be prompted to enable Data Center and Update proxy role of Admin Server 2012 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Confirm it if you want to enable this roles If you enable it later on you will be prompted to set all connected statio
79. 012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved Installation settings Step 2 9 Please enter parameters needed For installation of AYG on stations m License information 7 Name default system value from target station will be used I Company default system value from target station will be used IV License number TO m Folder with the AVG installation package e zaloha Eg Download the newest version of AVG 2012 From the Internet into the selected folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this miam button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folde
80. 012 Installation 0 se eeeccceceuneeeueeeeeneaneeeseneuauas 11 2 1 Components OVESVICWs teeter eee eee eee eee 11 2 2 Where to Install and Deploy rEter rT eer eet try tere ee eee eee eet ee eee ee re eee eee 12 2 3 Welcome Dialog TLC ccc et Leer ccc cece eee eee eee eC eer ee eee ec eRe er ce eo ee ee ee el 13 2 4 License ACtiVACION tt tect ttt tt renee eee eee eee eee eee eae eee eee eee 14 2 5 Installation Type Precer ee Tet et ee eee eee ee eee eT ee Teese ees Tee Tee eT eer ee eh eres 14 2 6 Custom Options Cece eee ee ee ce er ee eee ere cee ee eee ee en eee een cee acre eee eel 16 2 7 Installation Complete aunt ava BOeranat ma acm Rant moayan a aDADRLaC Ra anaca AARREERNKAAR mem acm OTR APA Re AU APare BLA e asey RIRURLALw rarer ey AACA myeuReaar as atat 16 3 AVG Admin Deployment Wizard sss s s ss 555555555555500nnuuuunnununnnnunnnnnnnnnnnnnnnnn nnna 18 3 1 INCrOCGUCCION terre treet teeter eee Ee EERE EERE ERR EE RE EERE EEE 18 3 2 Deploying multiple UpdateProxy TOIGS tree ete eee e ence eee eee ence eee eee eee ee eeeeneaeeeeneneaene 19 3 3 Role Selection etter teeter tte tenet ree ener ee ener e eee ene ene e eee ene ene e eee eens eae e neta eee 19 3 4 DataCenter ROl ssss ete e cece tent eee e eee e eee eee eee e eee eA REAR ERE EEE ARERR RE EE EEE EEE 20 3 5 DataCenter Role First Deployment AURA aoaaa ECR Slav E A AoA A mcm Aoa AARAA B BAAO EAA AAA AAA AA EE im TNES R 20 3 6 DataCenter Role Repeated Deployment ash Ee
81. 2007 fea_SetMgr fea_Emails__ Thunder AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved fea_SrvAddl_ ExAS AVG Anti spam for MS Exchange Server fea_SrvAddl__ExSmtp Email scanner for MS Exchange Server SMTP TA fea_SrvAddl__ExRte Email scanner for MS Exchange Server Routing TA fea_SrvAddl_ExVS Email scanner for MS Exchange Server VSAPI fea_SrvAddl__Shrp File scanner for MS Sharepoint Server Below is the list of language codes for the SelectedLanguage parameter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved 1033 English US Bahasa Indonesian ii Se 3076 Chinese Simplified 2052 Chinese Traditional AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 12 AVG DataCenter The AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter The communication with stations is possible only if the Remote Administration compone
82. Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Most infected stations shows top infected stations Available parameters Stations count in report limit the number of stations in the report 0 unlimited Type of Chart choose the requested chart type default selection is pie chart Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column Time interval from specify the beginning of the time interval for selecting data last day last week last month last year unlimited Time interval to specify the ending of the time interval for selecting data last day last week last month last year unlimited Include only threats choose to include confirmed unconfirmed or all threats Most threats This report shows the top threats of all stations Available parameters Viruses count in report limit the number of viruses in the report 0 unlimited Time interval specify the time interval for selecting data last day last week last month last year unlimited AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Type of Chart choose the requested chart type default s
83. Configuration Database Engine Configuration Specify the password for the SQL Server system administrator sa account Error Reporting Enter password Installation Configuration Rules Teas i Confirm password Installation Progress Specify SQL Server administrators Complete SQL Server administrators have unrestricted access to the Database Engine Add Current User Add Remove lt Back Next gt conci Help This password has to be entered into the Administrator s password field of the Microsoft SQL Server Credentials dialog 11 7 How to Control station users actions This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations By default all actions within AVG user interface are allowed to be changed interrupted by user on the local station There are three main ways how to manage users access Allowed actions It is possible to disallow access to different actions on a local station by managing allowed actions for more information see chapter Configuration Shared Settings for Stations Groups Allowed Actions AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Mandatory settings The mandatory monitored settings can be used for disabling enabling various actions within the station settings By marking an item as mandatory
84. ConnectionString Full path to the database file Default value is avgdb fdb i e the database file stored by default in the opt avg avgadmsrv var db directory The remote Firebird Server and database file can be specified with the following string remote_host database_path MasterDatacenter Connection string http user password server port to the master Datacenter Specify this only if you use multiple Datacenters Username Password Username and password that the stations will have to use in order to access DataCenter If these values are empty authentication is not required If the values are set stations are obliged to use them No authentication is required by default but we recommend to use the password protection DBA Username DBA Password Username and password for accessing the database The default values for Firebird server are as follows DBAUserName SYSDBA DBAPassword masterkey EnableUpdateProxy Specifies whether the UpdateProxy role is enabled or not Set this parameter to 1 in order to enable the UpdateProxy role Set this parameter to 0 to disable it default LocalHttpServerRoot Directory where AVG Admin Server stores downloaded update files for stations For example opt avg avgadmsrv var update By default this function is disabled HttpServerRoot AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava The URI addre
85. Firebird server at the following URL http www firebirdsql org For more information about AVG Anti Virus Business Edition 2012 please refer to the detailed documentation available at the following website http www avg com ww en download documentation 14 2 Start up Parameters The AVG Admin Server 2012 for Linux is designed for operation of the AVG DataCenter using the HTTP communication protocol for connection between AVG stations and the DataCenter The DataCenter computer server should be available for individual stations via the HTTP protocol in order to work properly The AVG Admin Server 2012 for Linux is running as a daemon and by default it is listening on port 4158 for incoming connections To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv cont If this file is missing the server will use default values or values entered via command line The syntax for AVG Admin Server 2012 for Linux avgadmsrv is as follows avgadmesrv c file p number d file r license AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava avgadmesrv v h I The startup parameters are c config file Use other then default configuration file Default configuration file is avgadmsrv conf stored by default in the following directory opt avg avgadmsrv etc p p
86. For example Stat string applied within the Station name filter will display also Station01 Station02 etc AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava The filtering options for Servers are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows Server 2003 installed input the following string Server 2003 Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters
87. G 2012 Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava http www avg com ww en 5 Appearance F Sounds Remote Administration Temporarily disable AVG protectio Server 192 168 121 132 anti virus i l fE E mail Protection portr bias LinkScanner E scans Login name T Schedules Password F Update F amp Anti Rootkit Port for incoming messages 5051 E Identity Protection e 2 6 2 E Potentially Unwanted Programs _Testconnection o f Virus Vault m E Product Improvement Programme Connection test finished connection available fE Ignore error status egRemote Administration m ie OK Cancel e Apply Note You can also insert the AVG DataCenter connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG DataCenter server name or IP address Port enter your AVG DataCenter server port default is 4158 If your AVG DataCenter requires username and password
88. G Admin Server also works as a local update source If you deploy the UpdateProxy role to multiple servers you can then use them for updating stations and keeping the bandwidth load in balance 2 AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server 3 Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the scan results etc 4 AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG Anti Virus Business Edition 2012 offers the following functions Remote installation Using this function you can easily install AVG on all stations in the local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run the Setup installation program on all remote network stations Centrally controlled updates All AVG stations in the network can be updated centrally using the AVG Admin Console Server roles AVG Anti Virus Business Edition 2012 can now act in multiple roles where each role can be deployed separately DataCenter role used for remote stations management UpdateProxy role for managing updates which allows the user to divide the load among multiple physical servers Secured communication AVG Anti Vi
89. G Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Sc 5 LinkScanner settings 5 Online Shield Basic Settings T ol Scans V Enable component a i Schedules Language E License Default install language X 6 5 Update FE Proxy Logging settings Dial up Log file size 100 MB fE URL Anti Rootkit Scan settings a Exceptions V Background scan Gf Identity Protection a l Proactive scan incoming messages 5 Identity Protection settings l Scan RTF E Allowed list _ Do not scan outgoing messages MS Exchange 2007 2010 al Potentially Unwanted Programs Number of scanning threads oo Virus Vault Cannot be set in the shared settings 7 E Product Improvement Programme aA Ignore error status S Scan timeout aes HE ava A specific low priority thread is used for each database which guarantees other tasks e g e mail messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items They are scanned on the first in first out FIFO basis If an item is ac
90. G installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 4 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Station selection Step 5 7 Select stations where AYG 2012 should be installed and click the Install button Network checking results State Computer IPaddress AVG ooo 3 YM ULTIMA 192 168 186 190 Checking state of stati
91. INFORMATION e OK Cancels Apply In the Detection actions sub item you can choose automatic actions that should take place during the scanning process AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava The actions are available for the following items Infections PUP Potentially Unwanted Programs Warnings e Information Use the roll down menu to choose an action for each item None no action will be taken Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value Note The last mentioned feature is not available for E mail Scanner for MS Exchange VSAPI and Document Scanner for MS Sharepoint settings 10 3 8 Mail Filtering hared settings of application servers Fa fea Ex f5 LinkScanner settings a online Shield Attachment filter 4Q Scans J Remove attachments eel Schedules F Remove all executable files Li s i E License Remove all documents 5 5 Update pe i E Proxy Remove files with these comma separated extensions Ed Dial up fE URL 4 a Anti Rootkit Move filtered attachments into virus vault E Exceptions S 5 Identity Protection Identity Protection settings FE A
92. If this seems to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava follow the steps described in the AVG Admin Deployment Wizard chapter In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update server address http update avg com softw 12 update for stations with AVG 2012 http update avg com softw 10 update for stations with older AVG 2011 Backup update server address http backup avg cz softw 12 update for stations with AVG 2012 http backup avg cz softw 10 update for stations with older AVG 2011 Finish the Wizard by confirming all steps 11 5 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language
93. Insert a custom username that you want to filter out Severity Choose a preferred severity level from the drop down menu Including rootkits Choose if scan results with rootkits should be filtered out e Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the checkbox next to its name or right click in the filters window AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava and from the context menu select Switch off all filters Note All filters are case insensitive 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manager Settings for more information Each line represents one event and can be sorted by Severity Event type Station name etc by simply clicking a column name To review an event details double click its line Available right click context menu options are as follows Event details displays details of the event Mark as read marks the event as read Delete selected events removes chosen events 6 7 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking
94. Q Anti Root Q scheduled Q whole co Current state Scan started Scanispaused 2010 08 06 Scan is read N A Scan is read N A Scan is read N A Scanned obj Threats fou Shutdown re 19438 N A N A N A 0 No N A N A N A N A N A N A gt gt ude Refresh Start Resume Pause Stop Refresh obtains the most recent information about scans from the station Start starts the selected scans on the remote station Resume resumes the selected scans on the remote station Pause pauses the selected scans on the remote station Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations a Choose a scan to run on selected stations Cka cn A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava o Ask to perform program update will ask the selected station to start the program update process o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last anti virus database update will ask the selected sta
95. Report Potentially Unwanted Programs and Spyware threats Logging settings Log file size 100 MB m E Sf E mail Scanner for MS Exchange routing TA Report enhanced set of Potentially Unwanted Programs Detection actions Scan inside archives f5 Mail Filtering E mail attachments reporting Automatic actions over following reports could be specified under Detection actions subkey These reports are of the Information severity H 5 E mail Scanner for MS Exchange SMTP TA E mail Scanner for MS Exchange VSAPI 5 5 Document Scanner for MS SharePoint Alert manager Report password protected archives f5 Sending to e mail Report password protected documents f5 Record to NT event log Report files containing macro A Sending to AVG Data Center P Report hidden extensions 7 G45 Remote Administration eT m O Defat eot Export Dire Ks aa Apnly The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section e
96. X9VD PXC4X 4X4D4 ABS RV ZUMMY 1PLN To obtain the license number contact either your AVG reseller or visit http www avg com ww en AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 14 1 6 AVG Admin Server 2012 for Linux Configuration If you require to change some default settings you can do so in the configuration file You can open the configuration file avgadmsrv conf from the following location opt avg avgadmsrv etc avgadmsiv conf You should restart the AVG Admin Server after each change To restart the server use the following command etc init d avgadmsrvd restart You can find detailed configuration description in the Configuration chapter below 14 1 7 Installation Verification To test the installation try connecting to your AVG Admin Server 2012 for Linux from AVG stations or from the AVG Admin Console Use the connection string in the following format http host port 14 1 8 Installation Troubleshooting If you experience any troubles running AVG Admin Server 2012 for Linux review the faq file located in the installation package Check the log files of the server application and also the Firebird server log file for error messages AVG Admin Server 2012 for Linux Log files are stored in the following directory opt avg avgadmsrv var log If necessary please review the installation instructions and the related documentation for your
97. YG on accessible stations in the local network on computers selected From the domain Active Directory or according to IP address ranges Creation of AYG installation script Creation of installation script and batch for installation From CD or network folder I Advanced mode Option for detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt lt Back _ e gt Cancel The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and moving them to a new one Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 4 4 Remote Network Installation Remote AVG installation Step 1 7 Remote installation of A G is available for the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher The Wizard First will check that AYG can
98. a aa dust are TAE E D A aAA a BEVA a ANE a a EEA 22 3 7 DataCenter Role Databases Overvi eW sssss ss sssssssssssusnnsnnnnnnnsnnennnnnnnenunnnnnennnnenrenn 26 3 8 DataCenter Role Data Import itn TATE AAE ENE ROSAE E E OEE E E AA EA E AOE E O E 31 3 9 DataCenter Role Server ACCESS ttttttttteesseecee eee eece eee ee eee eee eee eae eae eee 32 3 10 UpdateProxy Role rsrssssnnnnsnnnnnnnunnnuunnsnnnnunnnunnnuunsnunnnnnnunnnuunnnnnnnunnunnuuunnnnnnnunnunnnn 33 3 11 Configuration OVESVICWS tt ttt treet eee eee eee 37 4 AVG Network Installer Wizard Basic MOd s sss222 5u252u222222u2unuuuuuuununununuunnnnnnn 39 4 1 Recommendations for Components Titre Titer ee rr co erect Cee eee eee 39 4 2 WeICOMC rts treet etre teen ee teen eee n EAE REESE RSPAS EEE SERRE SERRE REESE ESHEETS EERE EEE EES 40 4 3 Installation Mth s eetes ee cee eee ne eee eee e eee ene ee eee HRA OEE EHH REE EES 41 4 4 Remote Network InsStallation erccet tet teen ener e ence eee eee eee eee eR 42 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 4 5 Remote network installation final steps arent nea ecm nin a EE nalacfar al nay eon AEE ALR Rey E A etwuRce 52 4 6 Creation of AVG Installation Script aye oa at RANAR NARK KNARA A Gite im yacekeiuntiny ay ariaie EUR Cuow ima Lni atu Nusl aCoiahaye RcaTa R RtaV Ma veTaLaL even Boaun 54 5 AVG Network Installer Wizard Advanced MOdeesr ssssecuusencnueecu
99. accounts Account name a Password Add I Save list of accounts Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter
100. ady proceed to the final screen by pressing the Next button In the next screen check if all settings are correct and complete the process by pressing the Finish button 6 9 3 Generated Reports This group contains a list of all currently generated reports To open a report right click on the chosen line and from the context menu select the Show item To delete a report right click on the chosen line and from the context menu select the Remove item Once you have opened one of your generated reports you can then also print it on your printer or save it as a zip archive containing html files and related pictures 6 9 4 Filtering You can apply various listing filters to the Generated reports view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 Station02 etc The filtering options for the Generated reports are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologie
101. age 1033 You can also create amend mfaconf txt file with a list of parameters and values of your wish AppMode Setup UlLevel silent SelectedLanguage 1033 Note MFA abbreviation stands for MSI Front end application provides GUI for MSI installation and supervises it It accepts parameters mentioned below either on command line or in MFA configuration file if not stated otherwise AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava There are several types of parameters the individual usage is marked in brackets with either one of these options Boolean requires a numerical value limited to 0 or 1 true false Example InstallToolbar 1 will install the feature Integer requires a numerical value Example Maintenance 2 String requires a string value either specified in the Allowed values or described within the Description Example TemporaryPath C Temporary Folder MFATemp No value some parameters can be used without any specific value Example EnableWinFW TTemporaryPath lt string gt Specifies the full path to the installation temporary folder LoggerPath lt string gt Specifies the full path to the installation log folder Defines which level of user interface Minimal displays only progress should be displayed Silent no dialog will be visible Normal regular dialogs ConfigFilePath lt string gt D
102. ager Please note This tool is not included in the AVG Remote Administration and can be found as a part of the AVG client installation The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy edit and distribute AVG configuration The configuration can be saved to a portable device USB flash drive etc and then applied manually to chosen stations The tool is included in the installation of AVG and available via Windows Start menu All Programs AVG 2012 AVG Settings Manager AYG Settings Manager AVG Settings Manager Configure and save AVG settings accross multiple computers 3 AVG Settings 7 Edit AVG settings Load and edit AVG settings AVG Firewall settings He Edit Firewall configuration Load and edit Firewall configuration Load Options Load a saved settings to AVG Store Options Ww Store local AVG settings to a file Clone Options Apply identical settings across your network AVG Settings o Edit AVG Settings use this link to open dialog with advanced settings of your local AVG All changes made here will be reflected also to the local AVG installation o Load and edit A VG settings if you already have an AVG configuration file pck use this button to open it for editing Once you confirm your changes by the OK or Apply button the file will be replaced with the new settings AVG Firewall settings o Edit Firewall configuration use this link to open dia
103. ain some additional settings in comparison to station settings WE Shared setting gt Anti Spam a f LinkScanner Remote Administration 5 LinkScanner settings Server 5 online Shield Port 4158 m Scans T Login name Password Port for incoming messages 6051 a f Anti Rootkit f5 Exceptions Advanced settings Identity Protection Suncor figurati N 5 Identity Protection settings seers eee f Allowed list Retrieve messages from server every Patentialy Unwanted Programs g Delay of processing specific pending requests after station startup Virus Vault Product Improvement Program Ignore error status a Vl Synchronize Firewall settings lt Alert manager a fE Sending to e mail fE Record to NT event log Sending to AVG Data Cente Synchronize Alert Manager settings allowed actions m gt 2 Default Import Export K OK Cancel Apply The settings include Synchronize configuration every choose the automatic interval for synchronization station will try to synchronize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server Delay of processing specific pending requests after station startup
104. al AVG installation by creating an installation package with custom options The clone includes most of the AVG settings with the exception of the following v Language settings v Sounds settings v Allowed list and potentially unwanted programs exceptions of the Identity protection component To proceed first select folder where the installation script will be saved Setup files location Select folder where installation script file will be saved now Show installation progress hidden installation Source AVG Installation package Download the newest version of AVG 2011 from the Internet into the selected folder Download Help Ok Cancel Then from the drop down menu select one of the following AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava v Hidden installation no information will be displayed during the setup process y Show installation progress only the installation will not require any user attention but the progress will be fully visible y Show installation wizard the installation will be visible and user will need to manually confirm all steps Use either the Download button to download the latest available AVG installation package directly from the AVG website to the selected folder or manually put the AVG installation package into that folder You can use the Proxy button to define a proxy server settings i
105. al stations and groups Note The bold highlighted profile name does indicate that the profile is set as mandatory The profile settings mandatory monitored status can be verified or changed in the Areas and Adapters profiles section above Warning If you delete all predefined profiles except for Allow all and Block all and keep no profile active mandatory the station will once synchronized use the default profile Block all which will block the whole communication and you will not be able to connect to the station anymore AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved General Security Areas and Adapters profiles F IDS 6 Directly connected to the A Defined networks Applications j j System services H Computer within domain 3 Small home or office networ AVG Anti Virus Busi Profiles settings Firewall profile is a set of security rules applied to the computer based on how it is connected to the Internet through a corporate network independently or in variable manner Within a profile each application can be assigned rules related to the network communication block allow To create a basic individualized set of profiles use the Firewall configuration wizard Description of the currently active profile Directly connected to the Internet at home without a local network router or when travelling
106. ams check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions Mail filtering AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
107. an import your AVG DataCenter 2011 data in this dialog For more information please consult Importing Stations and Settings from AVG DataCenter 2011 chapter Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data AVG2012 Admin Server Data DatabaseBackup Therefore if you have previously used AVG Remote Administration and wish to use former database backup you can find the backup files there unless you switched the backup feature off The backup files are saved in format avgexport dce but can be renamed if you wish so Confirm your choice by clicking the Next button 3 9 DataCenter Role Server Access In this step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Waming if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able
108. and signature of the installation package This process can take some time to complete Help License number change lt lt Back Next gt gt Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this man button to select the correct folder 0 All rights reserved HE ava If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG BE cnn of Av nalason se E ees Remote administration settings Step 3 6 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration
109. assword twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enable the user on a station to change mandatory settings To do so check the Activate password for modification of mandatory settings checkbox and fill in a new password twice for verification This will allow the user to temporarily change the settings for the currently opened dialog in Advanced settings on the station by using the Temporarily disable mandatory mode button that appears only if this feature is active Note The password must not be blank Also after synchronization the settings possibly changed by the user on the station wil receive their values back Also you can decide whether you want the local user to stop a running scheduled scan This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox Note The changes will take effect once the stations get synchronized For more information about the synchronization process visit the Synchronization process chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 5 License The License settings are available only from AVG Admin Console gt lt Appearance 5 42 Anti Virus c
110. ation for these components on TCP port 80 TCP Port 4158 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration TCP Port 6051 This port is used for direct messages from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration group TCP Port 6054 This port is used for direct messages from the AVG Admin Server to the AVG Admin Console This port is not configurable AVG Admin Console tries to open this port automatically for listening if the port is not available it tries to open subsequent ports 6055 6056 until it successfully finds an available one 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to How to migrate stations from to different DataCenter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 AVG Anti Virus Business Edition 2012 Installation In order to be able to remotely install AVG on stations you must first install AVG 2012 Remote Administration and its components
111. ation will be copied Use the checkbox at the bottom of this dialog to set mandatory flag for the configuration of the target objects Note When copying the configuration to the shared settings from the group or station or to the Copy to Shared settings for groups selected Stations Shared settings for application servers Group name selected Application servers New stations Set mandatory flag for the target object ry ok Cancel From the drop down menu select where do you wish the configuration to be copied You can choose Shared settings in Groups Stations Shared settings for application servers or Application servers If you select Stations option the from group drop down menu will become available where you can choose a group from which the stations will be listed Then select individual stations into which you wish to copy the configuration The checkbox Set mandatory flag for the target object serves for marking the setting as mandatory If left unchecked the configuration will be set as monitored AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 1 7 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders gt 5 D oO amp ga w a oO gt gt A
112. ause pauses the selected scans on the remote station Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations a Choose a scan to run on selected stations Cka cn A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava o Ask to perform program update will ask the selected station to start the program update process o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen station o Show Event history log will show Event history log of the chosen station fo Show E mail Scanner and Anti Spam components statistics opens statistics fo
113. ava but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2012 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote administration settings Step 579 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string VM ULTIMATE 11 4158 I Username I Add new station into group OS V Custom update server Update Server address http M ULTIMATE 11 4158 avgupdate Help lt lt Back _ e gt Cancel The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A
114. below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item It is also possible to apply them using the AVG Settings Manager tool AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Station description B mniam Simply enter brief description of the selected station into this dialog s text box and press OK o Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column o Station shutdown or restart Desired action Restart station Z 1 The action will be enforced on the station System on the station will be shut down lin 30 seconds This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test res
115. calhost 4158 To connect a station to the AVG DataCenter and manage it via the AVG Admin Console the AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Remote Administration component has to be installed on your station s During installation of this component you will be asked for the connection string to the AVG DataCenter Once the station is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Settings on the station To connect to an AVG DataCenter from the AVG Admin Console follow these steps 1 In the AVG Admin Console click on the upper menu DataCenter and select the Connect to AVG DataCenter item 2 Enter a new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button 10 6 Proxy Server This chapter describes internet proxy server related issues Generally the proxy server term refers to a server typically on a private network that allows access to external network resources Within the AVG Anti Virus Business Edition 2012 you have basically two options for proxy server usage 1 Use your own proxy server to connect to the AVG update servers In this case you need to define the proxy server settings for all your stations To
116. cessed while still in the queue it is changed to high priority Note Overflow messages wil continue to the store unscanned Note Even if you disable both Background Scan and Proactive Scan options the on access scanner will be still active when an user will try to download a message wth the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is set to lower than the minimum value or to greater than the maximum value the default value is used Scan Timeout the maximum continuous interval in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Progr
117. cessfully You can optionally also decide to be part of the Product Improvement Programme To do so simply keep the available checkbox ticked recommended AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG Software Installer AVG Remote Administration Installation was successful I want to improve my security by participating in Product Improvement Program in accordance with Privacy Policy AVG will not store any personally identifiable information and will not contact you in any way Press the Finish button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if you chose Quick or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through this wizard in order to make AVG Anti Virus Business Edition 2012 function properly e AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard Lite chapter Note You must go through this wzard in order to make AVG Anti Virus Business Edition 2012 function properly Note If an error occurred durin
118. ch you are sure are switched on and fully operational In the firewall settings used on the remote station allow the incoming ping requests within the local network Often this function can be found under ICMP type 0 or Incoming echo request or similar description If set correctly AVG Network Installer will be able to find the station in the network RPC Remote Procedure Call To be able to launch the AVG installation on the remote station you need to allow the following ports in the firewall on the station TCP and UDP port 135 Distributed Component Object Model DCOM AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave For proper functioning of WMI Windows Management Instrumentation used by the AVG Network Installer you have to open the DCOM port The DCOM port is TCP 135 To open it follow these steps 1 Click Start and then click Control Panel 2 Double click Windows Firewall and then click the Exceptions tab 3 Click Add Port 4 In the Name box type DCOM_TCP135 and then type 135 in the Port number box 5 Click TCP and then click OK 6 Click OK 1 6 2 Ports to be Allowed for Remote Administration Ports that need to be allowed for remote administration are listed below Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy it is necessary to permit outgoing communic
119. chnologies CZ s r o All rights reserved SF Ave 4 AVG Network Installer Wizard Basic Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2012 Remote Administration AVG Network Installer From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed for proper and comprehensive functionality 4 1 Recommendations for Components Before installing AVG on stations please review the following recommendations regarding individual components Note The basic mode of the AVG Network Installer Wizar
120. chosen database type Continue to the DataCenter Role Databases Overview chapter 3 7 DataCenter Role Databases Overview Below you will find the overview of individual databases supported by AVG Anti Virus Business Edition 2012 3 7 1 Firebird If you have selected the Firebird option there are no further settings needed and you can proceed to the next step Data Import 3 7 2 MS SQL Server Express Edition AVG Admin Server Deployment Wizard WEE Som a Microsoft SQL Server credentials Rer hie In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only if you want to set up connection to Microsoft SQL Server on a remote computer orto a different Microsoft SQL Server instance The database administrator s username and password are needed to create the database Fill in the following Computer name local Database name AVGDB Instance name SQLEXPRESS Username AVGuser Administrator s username User password ts Administrator s password Po If you wish to use Microsoft SQL Server Express for storing Datacenter data fill in the following information Computer name defines the name of the station on which SQL Express Edition is installed Instance name refers to a particular SQL Express Edition installation if there is more than AVG Anti Virus Business Edition 2012 2012 Copyright AVG T
121. chronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station Mandatory will mark the usage of the given license number as mandatory for the selected station Change license number will open a new dialog allowing you to insert a different license AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava number Once changed the license number will apply for all stations in the given group Note The new license number s wil be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 11 Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console You can also delete them by right clicking on them and selecting Delete selected requests from the context menu 6 11 1 Filtering You can apply various listing filters to the Pending requests view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu With
122. cify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Once you have finished selecting the IP ranges click the Next button to continue Once done the Station selection window will appear Station selection Step 7 9 Select stations where AYG 2012 should be installed and click the Install button r Network checking results AN Ao Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AVG 10 0 41900 Selected Refresh Ofrand Help lt lt Back Install Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have
123. color in all views Condition J The AVG version is outdated J The scanning engine version is outdated J The virus database release date is older than J No communication with station for a period longer than no Infections unremoved J Spyware unremoved Rootkits unremoved J Inaccurate component state Firewall J Inaccurate component state License J Inaccurate component state Resident Shield J No scan on the station for a period longer than J License of the station will expire in 3 ah HHOOORRRRRAA ne 2 exceptions _ _ use for admnserver ox cancel The conditions are as follows The AVG version is outdated a station will be considered as non compliant if the AVG version on the station is not up to date The scanning engine version is outdated a station will be considered as non compliant if its scanning engine version is outdated The virus database release date is older than if used stations with the virus database older than the entered interval will be highlighted No communication with station for a period longer than a station will be considered as AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava non compliant if there was no communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital va
124. complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technolog WE ava number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this lean button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can observe the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Select components Step 378 Choose installation components IF no component is selected AYG will be installed according to default settings Install AVG with default settings m Select installation components Check components on the left that you wish
125. context menu AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online immediately every time a component state is changed within 5 minutes It is also possible to request immediate synchronization from the AVG Admin Console Simply choose a station s node in the navigation tree in a stations view right click and from the context menu select Station settings Refresh components state from the context menu 6 4 Stations The Stations item allows you to vew complex information about all stations currently managed by the AVG DataCenter The record of a station is created once the station first logs in to the AVG DataCenter You are allowed using the context menu over the table of groups of stations displayed in the view section to create groups of stations and to assign a single station into specific groups By default the stations are divided into these groups Non Compliant stations contains stations that are in an non standard state i e don t comply to predefined conditions Stations with AVG Firewall contains a list of stations that have the Firewall component installed New Stations contains only stations that have not been assigned to any administrator
126. cript This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 3 Remote Network Installation Remote AVG installation Step 1 9 Remote installation of A G is available for the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM Click here For more information 3 If not in the same domain workgroup log on to the built in Admin account Windows vista or higher lt lt Back _net gt gt Cancel For correct remote installation the wizard will first check if AVG is present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter AVG Anti Virus Business Edition 2
127. cted the program will run in the Basic mode recommended for most users This chapter describes the Advanced mode Note Please review the Recommendations for Components chapter before proceeding wth remote installations of AVG AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 1 Welcome Welcome to AVG Network Installer Wizard ee ee by sep inadi he AVG installation process on stations in your network With this wizard you can e Run remote installation of AVG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S comb
128. d WE ava 1 Introduction This user manual provides comprehensive documentation for AVG Anti Virus Business Edition 2012 Important notice The document may contain references to other user guides especially the Internet Security guide If you are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com ww en website Support Center Download Documentation section You can also use context help which is available through the application to get the requested information 1 1 AVG Anti Virus Business Edition 2012 scheme Please review the simplified scheme of AVG Anti Virus Business Edition 2012 showing the basic connection and interaction of remote administration components in the default and most common configuration AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 1 AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter AV
129. d copy no other recipients will see these addresses Separate individual items by a comma From An optional value Specify the sender s e mail address and or sender s name and e mail address in angle brackets lt user address com gt Reply to An optional value Specify a reply e mail address Subject enter some text to recognize the reports The Server for sending e mails SMTP section contains these customizable fields SMTP server insert your SMTP server address can be an IP address or a domain name SMTP port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending e mails enter the login details below SMTP Login specify username SMTP Password specify password To verify the e mail properties you can optionally use the Send test e mail button to send a test message to the predefined e mail recipient s via the entered SMTP server Confirm all changes of the server configuration by the OK button However the changes are applied after the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessible for some time during the restart 10 5 Connection String Stations are connected to the AVG DataCenter via a so called connection string This string consists of your AVG Admin Server address and a port number For example lo
130. d does not allow selection of individual components for installation To choose custom components you wil need to use Advanced mode of the Wizard More information can be found in the AVG Network Installer Wizard Advanced mode chapter The following AVG components are designed only for use on regular workstations AVG Firewall e AVG Online Shield AVG Personal E mail Scanner The above components were not tested under a server load If installed on a server operating system such as ISA proxy e mail server terminal server etc the components might cause issues with server communication To avoid these issues it is not recommended to install the mentioned components on a server operating system AVG Search Shield AVG Surf Shield These components use a special driver that may require the computer restart in order to successfully update itself Therefore installing these components to a server environment is AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava not recommended Note These exceptions do not apply if you only use a computer wth some server operating system installed e g Windows Server 2003 etc as a standard work station without server features enabled 4 2 Welcome Welcome to AVG Network Installer Wizard bs ee SISET VE a MEE yap by sup inadi he AVG installation process on stations in your network With this wizard you can
131. d following these steps First try to update the stations manually to see if the stations are responding correctly To do so in the AVG Admin Console right click on the Stations node or a particular station in stations view and from the context menu select Tasks related to Update Ask to perform virus database update item Watch the status window in the AVG Admin Console and check for error messages AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava To be completely sure that the update was successful synchronize the settings right click on the Stations node or a particular station in a stations view and from the context menu select Station settings Refresh component states and then open the Versions tab in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update schedule 3 In the right part of the dialog verify that the Enable this task checkbox is ticked and also that the schedule is predefined the way you require it Click OK to close the dialog and confirm the changes Note You should repeat this action also for Program update schedule 4 Right click on the Stations node or a particular stati
132. d from Vault the file was restored from the Virus Vault Deleted the infection was deleted AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Added as exception the infection was added to the list of exceptions will no longer be considered as a threat Potentially dangerous object the file is potentially dangerous 6 6 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station0O1 Station02 etc The filtering options for Scan results are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Scan name Insert a custom scan name that you want to filter out User name
133. d in networks with up to 150 stations The database is a standard part of AVG Remote Administration installation Select the database system corresponding to your needs These options are available e Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Anti Virus Business Edition 2012 installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Anti Virus Business Edition 2012 Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to a commercial license MySQL 5 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti
134. d the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Station selection Step 5 7 Select stations where AYG 2012 should be installed and click the Install button gt Network checking results _State Computer IP address AVG n Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG 2 Selected 1 from 1 lt lt Back stal cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AV
135. date av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file favgupdate av Server is active Avg 0 0 requests sec Avg request time 21 msec Workload 0 0 Witheld requests 0 0 ie Stop server Pause server Restart server Server settings m r IV Run AVG Admin Server Monitor at startup The AVG Admin Server Monitor dialog contains the following control buttons Stop server allows you to stop the AVG Admin Server AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Pause server allows you to pause the AVG Admin Server and continue its running Restart server allows you to restart the AVG Admin Server Server settings allows you to set up the AVG Admin Server configuration If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup you can uncheck the checkbox Run AVG Admin Server Monitor at startup not recommended 10 4 1 General tab This tab offers the following options General AVG Data Center UpdateProxy E mail AVG Admin Server 2012 0 1779 Copyright c
136. dmin Console l Display system tray notifications H Scans a Display tray notifications about update a i Schedules izolan comnnnnntechate choeae notification f5 License 4 Mandatory ly notifications automatic action af Pie a All mandatory ie Ep j E Da All monitored jations E ad ile changes y Move value to groups irati o Anti Rootkit application rule created Exceptions V Display E mail Scanner related tray notifications 6 5 Identity Protection l Vl Show tray icon 5 Identity Protection settings a M Show running scan menu items in tray icon f k E Allowed list Game ines Potentially Unwanted Programs l a Virus Vault l J Enable Game mode when a full screen application is executed Product Improvement Program Ignore error status m Ae t apply Default import Export 0k Note You can use Default button to restore the original settings of the current dialog 10 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value default setting A value can be changed from mandatory to optional from its context menu right mouse button with some exceptions in Firewall settings see chapter Configuration Shared Firewall Settings Profiles The individual levels of priorities are set as f
137. dmin Server The default value is 25 25 requests at once MaxConcurrentDownloads Maximum number of concurrent downloads of update files from the update server default is 5 MaxUpdateFilesAge How many days should the downloaded update files for stations stay on the drive before their removal default is 30 DatabaseBackupPeriod How often in hours should the server backup the database Set to 0 zero to disable regular backing up default is 48 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched i e forever the default value is 14 BackupAlsoScanLogs If set to 1 scan logs in the database will also be backed up during the regular database backup and database export process not recommended scan logs may get very big The default value is 0 AntispamAllowedDomains List of allowed domains to be accessed by the AVG Admin Server Only affects AVG Anti Spam updates Set to to allow all domains Example AntispamAllowedDomains mailshell net avg com avg cz AntispamMaxConcurrentRequests The maximum number of concurrent Anti Spam updates Set to 0 for unlimited count AntispamProxy A proxy server used for Anti Spam updates Use the following format http user password serv
138. dmin Server Move Down Help lt lt Back i Cancel UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in AYG Data Center into which the new list of servers will be saved Group name Group description Shared settings 7 Add s n PE Edit E update primary server update backup server http backup avg cz softw 10 upd Delete Default Move Up Move Down coe Oe ew _ In this dialog you have the option to add the currently deployed AVG Admin Server URL into the list of update servers applicable for station settings Again two separate tabs are available one for stations with AVG 2012 and one for stations with older AVG 2011 From the drop down menu select one of the following Do not write to DC the currently deployed AVG Admin Server URL will not be written to any of the DataCenter settings Application Servers the currently deployed AVG Admin Server URL will be saved to the Application Servers group settings 0 All rights reserved WE ava Shared Settings the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations New group the currently deployed AVG Admin Server URL will be saved to a new group If you choose this option you will need to select a group na
139. dministration AVG Admin Console select AVG Admin Console from your Windows desktop or go to your Program files folder usually c Program Files select folder A VG A VG2012 Admin Console and double click AvgAdminConsole exe During startup the AVG Admin Console automatically tries to connect to the last used AVG DataCenter If the connection fails or if you are launching AVG Admin Console for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG DataCenter connection The communication string uses the same form as the AVG station s communication string for details refer to chapter Configuration Connection string Typically if AVG Admin Console is installed on the same computer as the DataCenter it is possible to use the following communication string localhost 4158 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Enter the connection string to AVG DataCenter in the following form lt server_name gt lt port gt Password The general communication string structure is http server_address port where server_addressis the name address of a server where the AVG Admin Server runs portis the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string
140. do so follow these steps In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools Navigate to Update and select the Proxy item In the right part of the dialog select Use proxy and define Manual or Auto configuration depending on your network settings Click OK to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update servers and your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one UpdateProxy server and split the load among two or more servers depending on your network size AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava To deploy the UpdateProxy role to your AVG Admin Server simply select from the Windows Start menu All programs AVG 2012 Remote Administration AVG Admin Server Deployment Wizard item and in the second step of the wizard tick the checkbox UpdateProxy role and complete the rest of the steps Additiona
141. e 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Next gt gt Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to AVG installation package or use this mam button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Remote administration settings Step 3 7 Enter the
142. e password chosen for the database creation during the AVG Admin Deployment Wizard Computer name type in the computer name with the database Instance refers to a particular SQL Server Oracle installation if there is more than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create the database backup You can choose when to do the backups and how often The backup files are stored in the following location C Documents and settings All users Application Data AVG2012 Admin Server Data DatabaseBackup The folders are named in the format YEAR MM DD TIME for easier differentiation AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 4 3 UpdateProxy tab This tab offers the following options General AVG Data Center UpdateProxy E mail Update files folder C ProgramD ata 4vg2012 Admin Server Data update m Delete temporary files Download source AVG 2012 fava 20111 Add URL http update avg com softw 12 u http backup ayvg cz softw 12 up Default Moy eup lt M Download Anti Spam updates Internet connection Use proxy server Address Port F Authentication Username l Password l Update fi
143. e ready to be sent for analysis or saved to a disk If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your stations you can use this function to send such file s for Virus analysis to AVG VirusLab If you wish to receive results of the analysis please provide a working e mail address in the available field To confirm and send the sample s click the Send button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava You can also save the chosen sample to a folder in an encrypted form with the Save button for later processing e g manual sending via e mail etc o Manage scans in order to view and manage scans using this function the station in question must be running and connected to the Datacenter You have the following control options Scan name Q Anti Root Q scheduled Q whole co Current state Scan started Scanispaused 2010 08 06 Scan is read N A Scan is read N A Scan is read N A Scanned obj Threats fou Shutdown re 19438 N A N A N A 0 No N A N A N A N A N A N A gt gt ude Refresh Start Resume Pause Stop Refresh obtains the most recent information about scans from the station Start starts the selected scans on the remote station Resume resumes the selected scans on the remote station P
144. e the installation log Export stations without AVG to a file Select all stations Select stations without AVG Selected Refresh Ofrond Help lt lt Back Install Cancel Right click to view additional options AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear IP ranges settings Step 6a 9 IP addresses stations 0 The wizard will check if A G is installed on stations in your network Enter IP ranges identifying stations to be scanned lt lt Back e Cancel You need to spe
145. e with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name 192 168 121 133 IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Station selection Step 779 Select stations where AYG 2012 should be installed and click the Install button Network checking results State Computer IP address AVG
146. eat 10 4 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color indicates the AVG Admin Server status Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities If there is no icon available you can start the AVG Admin Server Monitor from the Windows start menu All programs A VG Remote Administration by selecting AVG Admin Server Monitor 2010 08 03 03 55 57 937 2010 08 03 03 56 07 640 2010 08 03 03 56 11 968 2010 08 03 03 56 12 015 2010 08 03 03 56 12 359 2010 08 03 09 47 05 900 2010 08 03 09 52 43 072 2010 08 03 10 52 05 541 2010 08 03 10 52 54 806 2010 08 03 11 52 06 713 2010 08 03 11 57 37 478 2010 08 03 12 52 06 291 2010 08 03 13 02 43 244 2010 08 03 13 25 28 775 2010 08 03 13 31 06 306 2010 08 03 13 47 02 416 2010 08 03 13 47 32 353 2010 08 03 14 25 26 760 2010 08 03 14 35 58 463 2010 08 03 14 52 02 416 2010 08 03 14 57 37 010 Full license for remote administration fi Update Proxy started E Database opened Graphic Reports started Admin Server started Failed downloading file avgupdate av Failed downloading file avgupdate av L Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgupdate av Failed downloading file avgup
147. echnologies CZ s r o All rights reserved HE ava one instance installed on the station Administrator s username predefined automatically you do not need to change it Administrator s password password for the database administrator Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL Server Express connection you might find a solution in the How to use Microsoft SQL Server database system chapter Continue to the next step Data Import by pressing the Next button 3 7 3 MS SQL Server Microsoft SQL Server credentials In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only if you want to set up connection to Microsoft SQL Server on a remote computer or to a different Microsoft SQL Server instance The database administrator s username and password are needed to create the database Fill in the following Computer name local Database name AVGDB ar EA MSSQLSERVER Username AVGuser Administrator s username ja User password tt Administrator s password ss Help lt lt Back Fill in the following information
148. ect custom e mail subject EmailSmtpServer SMTP server address server for sending e mail messages AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava EmailSmtpPort port of the SMTP server The default value is 25 SmitpUsername if the SMTP server is protected specify the username here otherwise leave empty SmitpPassword if the SMTP server is protected specify the password here otherwise leave empty UseEncryptedProtocol If set to 1 the communication between stations and AVG Admin Server will be encrypted The default is 1 Use 0 to disable the feature ConnectionCount The number of allowed connections to the database By default this function is disabled SqlRestartinterval Interval in milliseconds that indicates how often the AVG Admin Server will try to reopen connection to the database in case of a failure The default value is 120000 2 minutes EnabledStatusPage Set this to 1 to enable AVG Admin Server status page Use 0 to disable the feature MaxStationUpdatesPerM inute The maximum number of stations per minute that will be notified about new update files This option prevents overloading of AVG Admin Server after a new update Use 0 for no limit The default value is 15 15 stations per minute MaxConcurrentRequests The maximum number of concurrent requests from stations This option prevents overloading of AVG A
149. ect Add a custom tab from the context menu A new dialog will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Custom tab name Select columns that you want to display in the custom tab Column name O Station name O IP address O Installation state O AVG version O AVG Agent version O Group Fill in your custom tab name then choose columns you wish to display within the tab and confirm your choice by pressing OK You can also use Select all button to choose all columns Once you create your custom tab you can easily remove it by right clicking on any tab and selecting Delete the custom tab To modify the existing tab choose from the same menu Modify the custom tab You can quickly search for a station name by holding down the CTRL and F keys at the same time Then type in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc The Status Window panel is located by default in the bottom part of the screen If the panel is not visible you can activate it by clicking on Status window item in the Vie
150. ed features for searching Once dore the Station selection window will appear Station selection Step 779 Select stations where AYG 2012 should be installed and click the Install button r Network checking results Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AVG Selected Refresh O from 1 o Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 4 Remote network installation final steps Station selection Step 779 Select stations where AYG 2012 should be installed and click the Install butto
151. ed for all the previous AVG versions update must be downloaded this way to allow AVG stations to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the UpdateProxy role that can be deployed also on multiple servers See the Deploying multiple UpdateProxy roles chapter for more information By using this the AVG Admin Server is able to automatically download all necessary update files AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava AVG stations then search for the update files on the computer with the AVG Admin Server running This option is considered the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG stations When you are using Microsoft Information Server for example the root of all the accessible folders is usually C lnetPub wwwroot Supposing C InetPub wwwroot avgupdate folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG stations will use the same URL hittp localweb avgupdate for updates Update files for distribution
152. ed in the Description column o Station shutdown or restart Desired action Restart station Z The action will be enforced on the station System on the station will be shut down lin 30 seconds This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test results with infections of the selected station o Show Virus vault will show the Virus vault content of the selected station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved tobak Infection type Virus name File Path Date of storage Infection Virus identified EICAR_Test C Temp vir eicar com 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway exe 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway rar 2010 08 03 15 46 59 Spyware Adware Generic2 OGF y System Volume Information _restore 0D75 2010 08 04 13 36 00 2 Restore Delete Prepare for analysis Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to restore on the
153. edefined and cannot be changed Access to the AVG Admin Server Optionally you can also set username and password to access AVG Admin Server To do so navigate to the AVG Admin Server Settings General tab Server Access section This username and password apply for connecting stations to the AVG DataCenter These values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava AVG Network Installer Wizard or manually If you require more people to access AVG Admin Console and administer stations settings on a different level you can also create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter via AVG Admin Console navigate to the DataCenter upper menu and select AVG DataCenter settings item More information on this topic is available in the How to How to manage access rights chapter 12 3 Converting the AVG DataCenter to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format menu DataCenter Database Export and impo
154. efines a full path to an alternative MFA config file usable only from the command line InstallFeatures lt string gt List of features to be installed List of feature IDs separated by comma or semicolon The possible IDs can be found in the table below RemoveFeatures lt string List of features to be uninstalled or List of feature IDs separated by pipe comma or semicolon The IDs can be found in the table below RestartDelay lt integer gt Delay before the computer restart is Value time in seconds processed A system dialog with countdown is displayed before the restart occurs even if silent UlLevel is used AppMode lt string gt Defines functionality that should be SETUP Launches application performed setup AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved UPDATE Launches application update TargetinstallationPath lt Defines the installation path Default value is C Program 0 will not be installed ChangeBrowserSearchPr Defines if the default search engine _ 1 provider will be changed lovider lt boolean gt provider should be changed Only valid with parameter InstallToolbar 1 0 provider will not be changed SelectedLanguage lt inte A numerical value of the language used for installation IDs are listed in the table at the end of this chapter InstallSidebar lt boolean gt Defines if the sidebar gadget should 1 will be installed
155. election is pie chart Grouped by the result data will be grouped by the selected column Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Virus scan report This report shows the status of viruses Available parameter Time interval specify the time interval for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Viruses on stations This report shows the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column 6 9 2 Report Schedules In this group you can create edit and view graphic report schedules Actions applicable on individual or multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule Define a new schedule will start the wizard for creating a new report schedule The Report Schedule is active use this
156. er port Only valid if normal proxy server is not defined EnableAntisoam Updates If set to 1 default AVG Admin Server will also provide updates for AVG Anti Spam AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 15 FAQ and Technical Support Should you have any problems with your AVG Anti Virus Business Edition 2012 either business or technical please refer to the FAQ section of the AVG website at http www avg com ww en fag If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Support by e mail in the AVG application If you have gone through this documentation and you are still not sure about what level or type of AVG Anti Virus Business Edition 2012 functions are best for you we recommend that you consult the AVG Technologies technical support department http www avg com ww en support existing To help us find the best solution for AVG implementation on your network please prepare the following information the size of your network the file server type number of network stations operating systems on the stations in the network average HW parameters of the station or rather the minimum parameters LAN or WAN and the connection quality for WAN your demands for AVG Anti Virus Business Edition 2012 administrator s requ
157. ererrrrererrreere 230 11 11 List of AVG Setup Parameters tt ttt ttre 231 12 AVG DataCenter s s s s s us555555555505u50u500500500un05uusnuununnnnnnnnnnnnnnn na 237 12 1 MaintenanCe s ssss ssessesessnsenunsnnnnnnnnnnnnnsnnnnsnnnnsnnunsnnnssnnunsnnunsnnnsnnnusnnnnennnnnnnnnnn 237 12 2 Password protection afc sie ch hs i mh yk Sale ih Pt cc Wha uf Pc Aa cd aR 237 12 3 Converting the AVG DataCenter to a Different Database 11 stestttttetttettteeeeeeeeees 238 12 4 Web INCerfaCee ests ttt tte t nsec eee e teen eee e eee eee eee HRS R REE SESH ROHR EEE ORE ERE EEE EES 238 13 UPdatese sscccecceeseeeee snes eens eenense nee n nena sense eee eee 239 13 1 General INFOrMatiON sitet t tte ttt e eee ence eee e eee ene e ene e nents nee eeaeneeeeneaeae 239 13 2 Update Within the Local NCCWOrkK ttt terete etn e eter n ene eee e eee RRR RHE EERE 239 14 AVG Admin Server 2012 for L INUX s ss s s 5 552555u525u55u52u55u52uuuuuuuuuuuuuuununuunnnnn 241 14 1 Installation c tte tree teeter eee eee eee e eee ene eee ene e ee nee een eeeneeeeaeneeneneaene 241 14 2 Start up ParameterS ttt ttt n eee e nee e eee e eee eee eee eee eee eee 245 14 3 Configuration eCCeTeeT TT Tee eee eres et eer Teer Ter ere eT ere re eer Tera rere ere eee ere 247 15 FAQ and Technical SUppoOrt s ss2uusuuuununuununnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 252 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserve
158. erved WE ava to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Expert Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 Appearance gt Anti Virus ta Resident Shield Cache Server E mail Protection ca E mail Scanner Proxy server Server VM ULTIMATE 11 Port 4158 Description Specifies the host name and port number of a HTTPS proxy to connect to the update e f Anti Spam Settings Performance RBL Whitelist Blacklist z Expert Settings FE Cache Training Filtering E RBL 5 Internet connection servers If not defined here it will be taken from AVG update settings m F Proxy authentica LinkScanner f LinkScanner settings Online Shield 4Q scans E ie Schedules gt ib m gt Po at atl tea 0 If your AVG Admin Server uses username and password open also the Proxy authentication dialog and input the correct username and password o All rights reserved b D DG D amp x o a o gt Anti Virus Proxy authentication 5 Resident Shield E Cache Server E mail Protection fE E mail Scanner Description ef5 Anti Spam Specifies the user name and password of the HTTPS proxy to connect to the update servers
159. etting Items as Mandatory Wh Shared settings o ees B ceneral l Security General information 7 Areas and Adapters profiles a IDS P 3 This dialog allows you to change Firewall advanced settings in Profil particular edit Firewall profiles and assign these to the network romas adapters or areas to take full advantage of automatic profile a 2 ripen a to the switching Also you can edit access rights here and save the m efined networks complete Firewall settings to the archive Applications i System services H Q Computer within domain H Q Small home or office network Firewall status Firewall enabled Firewall disabled Emergency mode block all Internet traffic a Advanced settings Enable all traffic to VPN Set whole configuration as mandatory Settings management m Exports rules and configuration from all profiles into the backup Pot oo files e g for transferring to another computer ort Imports rules and configuration for all profiles from backup file You can set the whole configuration as mandatory by checking the Set whole configuration as mandatory checkbox available in the General information dialog Additionally you can set certain individual or all settings within profiles as mandatory to do so simply select the required profile and in the main section click the Set button to mark all items as mandatory
160. ettings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Remote AVG installation Step 1 5 Remote installation of A G is available for the following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM Click here for more information 3 If not in the same domain workgroup log on to the built in Admin account Windows vista or higher For proper remote installation the wizard will first check whether AVG is already present on the target stati
161. ew context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Edit group allows you to change the group name and description does not apply for the New stations group AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Delete group allows you to delete the selected group does not apply for the New stations group Access control for group If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations Double click on one of accounts names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all e Group setting o Shared settings for group opens shared settings for group o Shared firewall settings for group opens shared Firewall settings for group o Synchronize settings will ask for immediate synchronization of settings with sta
162. f Resident Shield S Owner name E Cache Server company E mail Protection E E mail Scanner License number 5 Anti Spam ae LinkScanner 5 LinkScanner settings ca Online Shield 4Q Scans Schedules E Expiration message Update Show expiration dialog i head Display standard expiration dialog x H E URL Custom message a 5 Anti Rootkit s fE Exceptions S 5 Identity Protection 5 Identity Protection settings AE Allowed list Potentially Unwanted Programe Virus Vault Product Improvement Program Ignore error status a m gt Defaut Import Epot Ks aa Ao p License You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required license number In the Expiration message section you can choose if expiration dialog should be displayed in case the license has expired Show expiration dialog select one of the options If you wish to use a custom message to display use the last option and fill in the Custom message field accordingly AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved HE ava 10 1 6 Configuration copying You can copy predefined Schedules configuration from the Shared settings for stations Groups or from settings for a si
163. f your network requires this for a successful connection By clicking OK the cloning process begins and should shortly finish You may also experience a dialog asking about setting password to Allowed items see above Once finished there should be AvgSetup bat available in the chosen folder along with other files If you run the AvgSetup bat file it will install AVG according to the parameters chosen above AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 Configuration This chapter contains a description of configuration options for different parts of AVG Anti Virus Business Edition 2012 10 1 Shared Settings for Stations Groups This dialog allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on other items configuration we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com ww en or the context help available via the nice question mark button aE Anti Virus Language selection wa Resident Shield E Cache Server Select user interface language E mail Protection E mail Scanner Anti Spam LinkScanner System tray notifications E LinkScanner settings f5 Online Shield You cannot change the station s language in AYG A
164. following options are available Report password protected archives Report password protected documents Report files containing macro e Report hidden extensions There are also these sub items available in the following tree structure Detection actions Mail filtering 10 3 4 E mail Scanner for MS Exchange SMTP TA The configuration for the E mail Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the E mail Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure Detection actions Mail filtering AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 3 5 E mail Scanner for MS Exchange VSAPI This item contains settings of the E mail Scanner for MS Exchange VSAP ef5 Server components Anti Spam Server for MS Exchange c E mail Scanner for MS Exchange routing TA 5 E mail Scanner for MS Exchange SMTP TA tE Ai W E mail Scanner for MS Exchange f5 Detection actions Mail Filtering ca Document Scanner for MS SharePoint Alert manager fE Sending to e mail fE Record to NT event log f5 Sending to AVG Data Center B E Remote Administration 5 alowed actions m
165. function to activate or disable selected report s Remove removes selected reports from AVG DataCenter By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new schedule item from the menu AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved ANG amp 2eaTs ebee s xj lig Report schedules oo AVG Admin Server f Application Server AQ Scan results E Events LE Notifications T Graphic reports ll Report templates IPS Report schedules ik Generated reports Licenses amp Shared settings L E Stations eed Pending requests iB Network installer i Kz gt Report schedules Name Description Next generation Active oo Define a new schedule Edit Enter Remove Delete The report schedule is active 4 Status window All messages Time Message Sent to Sent from Discs US Note You can generate reports also from the Stations Servers Groups view group simply by selecting a station or stations and choosing Generate new report from the right click context menu A new dialog will come up AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologie Z S r o All ri
166. g the installation process or the installation failed an error dialog appears In that case copy the available information and contact our technical support team Use the contact page http www avg com ww en support existing AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 3 AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Anti Virus Business Edition 2012 It can also be launched any time later from the Start menu program folder i e All programs AVG 2012 Remote Administration AVG Admin Server Deployment Wizard The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following summary Note Navigation in the wizard is as usual The Back button takes you one step back in the wizard The Next button takes you one step forward and also performs all actions selected in the current stage Use the Help button to open a comprehensive information help related to the current step By pressing the Cancel button you can quit the wizard at any stage discarding the changes performed so far 3 1 Introduction Please use this w
167. generated in the language that has been chosen during installation of the AVG Admin Server You can generate reports in one of two ways e By navigating to Graphic reports Report schedules and choosing to define a new report schedule By selecting station s or server s directly and from the right click context menu choosing Generate new report item The same applies to groups In both cases the Report schedule definition wizard will be launched and you will be able to choose properties of your report More information can be found in the Report Schedules chapter below Note Generated reports are physically saved to a temporary location on your hard drive under the AVG2012 data folder e g C Documents and Settings All Users Application data avg2012 Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend creating only a reasonable amount of reports or deleting the old ones accordingly During Export Import available through DataCenter Database Export of the AVG Admin Console data only Report schedules and generated reports will be processed Report templates will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG Admin Server 6 9 1 Report Templates There are
168. ghts reserved lt lt Back Next gt gt Finish EPOrt SCHEGUIE VETIFHLION Weleda Report template Please select a report template Available report templates All Stations X is report shows stations registered in AVG DataCenter From the rollover menu select which template you want to use for your report AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Groups and stations Select groups or stations to be included in the report Groups New stations On the left choose which groups should be included and on the right choose individual stations for the report Report customization Please enter parameters of the report Parameter Value Minimum count o 0 IP address start Type of Chart Pie chart Grouped by If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technolog Data columns Select columns to be included in the report V AVG version Move up V7 Virus base version V Operating system a Move down V Last contact V IP address Move
169. ghts reserved Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Waming if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect j Server access Username I Password Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter Depending on your previous choices you can continue to one of two dialogs If you kept the existing database continue to the UpdateProxy Role chapter If you asked to create a new database you will experience the following dialog Z s r 0 All rights reserved DataCenter role Database system selection r The following database systems can be used by AVG Admin Server Firebird database character set English X Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AVG Remote Administration installation Select the database system corresponding to your needs These options are available Firebird This solution is appropriate for smaller networks with up to 150 stations
170. gs Step 5 8 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration MV Remote administration AVG DataCenter connection string VM W7X86PADMIN 4158 I Username Password J Add new station into group V Custom update server Update Server address http NM W7X86PADMIN 4158 avgupdate __tee The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now The installation script options Step 678 Specify names of the installation script files and the path where all required files will be st
171. he default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this maan button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Select components Step 3 5 settings Install AVG with default settings Select installation components Choose installation components IF no component is selected AVG will be installed according to default A AYG 2012 B B LinkScanner AVG Search Shield AYG Surf Shield Online Shield if Plugin for The Bat a m Check components on the left that you v uncheck those you wish to uninstall The symbols have the following meaning fall 4 Component will be installed D Component will either be uninst installed o Default installer settings will be Remote AYG uninstallation vish to install or alled or not be used In this step you can choose
172. ht AVG Technologi 7 S r 0 All rights reserved Installation settings Step 2 3 Please enter parameters needed For installation of AYG on stations License information F Name default system value from target station will be used Company cate en all Lol E E License number Selection of AVG installation package Admin Server will download the newest package A C zaloha Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this maan button to select the proper folder Storing of insta
173. hts reserved H Scans a lB Schedules Virus Yault maintenance i Scheduled scan Ml Limit Virus Vault Size I Definitions update schedule AAR Program update schedule i Q I Anti Spam update schedule License a 10 Maximum size of Virus Vault percent of the drive size Proxy Waos o o Dial up Mandatory URL 5 5 Anti Rootkit All mandatory i Exceptions Anaahat Maximum number of files to be stored 1000 le 6 5 Identity Protection 5 Identity Protection settings eroto tacete O Allowed list Potentially Unwanted Programs Vault J Product Improvement Programi Ignore error status G Alert manager Sending to e mail Record to NT event log Sending to AVG Data Cente Remote Administration Delete files older than 30 2l day s i 5 alowed actions a m Ba LD o Deft oO o moot o Boot ex o o a In order to move a predefined value to all other group settings right click on the chosen checkbox and from the context menu select Move value to groups You should see a changed lock icon next to the chosen configuration item i M Automatic file deletion To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes will be lost and the configuration wil not be copied Anal
174. if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technol ogies CZ s r o All rights reserved The installation options Step 4 5 Choose options and behaviour of the AVG setup Setup parameters Enable Windows Firewall after installation F Quit setup if AVG 2012 is already installed Kill all running applications that prevent installation Reboot the computer after Finishing AYG 2012 setup if needed Display a notification message regarding scheduled system restart on the remote computer 10 HH minutes delay Show installation progress hidden installation Zz Setup properties Where to install default setup path fee Setup language Brazilian Portugese x Select folder where AYG 2012 setup LOG file wi
175. iguration file can be applied to any station or a group of stations via above mentioned Import settings item It is also possible to apply them using the AVG Settings Manager tool Tasks related to Update o Ask to perform program update will ask all stations to start the program update process o Ask to perform virus database update will ask all stations to start the virus database update process o Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to all new stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog Other right click context menu controls are available when used in the current view section right clicking on a station Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file Close closes the dialog AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All
176. in the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Pending requests are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name Double click the field to insert a custom station name to be filtered out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 12 Network Installer This is the integrated Network installer that allows you to add remove stations for remote installation and observe the installation status Note This option serves only for network installation If you prefer to create an installation script you need to use the standalone AVG Network Installer Wizard To add a new stations for remote installati
177. ination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 2 Installation Method To continue in the Advanced mode check the Advanced mode checkbox otherwise proceed to the Basic Mode chapter Choice of installation method Choose one of the network installation methods Remote network installation Installation of AYG on accessible stations in the local network on computers selected From the domain Active Directory or according to IP address ranges Creation of AYG installation script Creation of installation script and batch for installation From CD or network folder V Advanced mode Option for detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt lt Back _ e gt Cancel The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one Creation of AVG installation s
178. inserting the requested value AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 8 2 Message Tab On this tab you can customize the notification message itself AVG Admin Server is not configured for sending e mails To Subject Not communicating station Notification header Stations not communicating with DataCenter Notification body for each finding AVG_StationName Notification footer Notification was sent by AVG Admin Server GJ If the AVG Admin Server is not configured properly for sending e mail messages you should correct the settings by clicking the AVG Admin Server settings button More information can be found in the Configuration AVG Admin Server settings E mail tab chapter The available fields are as follows To insert a message recipient address in the form example somedomain com Subject e Notification header Notification body Notification footer Into these fields you can insert either custom text to be displayed within the message or use a macro to insert a variable To use a variable macro simply click Insert macro button located next to each message par AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG StationName AVG_StationDomain E AVG_GroupName AVG_IPAddress AVG MacAddress a
179. ion libgds so libstdc s0 6 libgcc_s so 1 libc so 6 libcurl3 libssh2 1 for custom Graphic Reports feature AVG Admin Server 2012 for Linux is compatible with the following Firebird servers Firebird Super Server 2 5 Recommended or higher Firebird Classic Server 2 5 or higher AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 14 1 1 Firebird Installation Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 2012 for Linux Installation section Please download and install one of the supported Firebird servers On some distributions the Firebird server is already included and can be easily installed For example on Debian Ubuntu apt get install firebird2 5 super dokg reconfigure firebird2 5 super In other cases you can simply download the installation package and install it manually The file can be found at the URL below http www firebirdsql org index php op files 14 1 2 Database Setup If you have an existing DataCenter database please copy it to the following default location opt avg avgadmsrv var db and rename as avgdb fdb Note You may want to check the access rights of the avgdb fdb file prior to AVG Admin Server 2012 for Linux startup The Firebird server must have the read write access to the avgdb fdb database If you are installing AVG Admin Server
180. ion for stations with an application server installed For detailed information on these shared settings please refer to chapter Configuration Shared Settings for Application Servers Database maintenance displays a dialog where you can select scripts for maintaining the DataCenter database See How to maintain the DataCenter database chapter for more information Show duplicate stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved by station name Station name Domain IP addr MAC address Last synchroniz Sas Estee by station IP address by station MAC address Delete Export Close This dialog allows you to identify duplicate stations in your network i e stations with identical names Such duplicity can easily occur e g during MAC address identification notebooks in your network may be displayed twice once when network adapter is used for their connection once when WiFi is used There are several methods for duplicate stations to be identified To change currently used method use the roll down menu in the upper right corner of this dialog Available identification methods are by station name by station name and domain by station IP address and by station MAC address You can easily remove a duplicate station by selecting it from the list and clicking the Delete button You can also click the Export button to save the whole
181. ion if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved The installation options Step 4 9 Choose options and behaviour of the AVG setup Setup parameters Enable Windows Firewall after installation I Quit setup if AVG 2012 is already installed 7 Kill all running applications that prevent installation 7 Reboot the computer after finishing AYG 2012 setup if needed I Display a notification message regarding scheduled system restart on the remote computer 10 minutes delay Show installation progress hidden installation x m Setup properties 7 Where to install default setup path 7 Setup language Brazilian Portugese v Select folder where AYG 2012 setup LOG file will be stored default installation log path lt lt Back _net gt gt Cancel In the Setup parameters section you can choose from the fol
182. ions described in the chapters below If you require more detailed information on configuration of other items we recommend you to consult the AVG E mail Server Edition User Guide available to download from http www avg com ww en or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 10 3 1 Overview Basic overview of the individual server components Anti Spam Server for MS Exchange Checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages E mail Scanner for MS Exchange routing Transport Agent Checks all incoming outgoing and internal e mail messages going through the MS Exchange HUB role AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Available for MS Exchange 2007 2010 and can be installed for HUB role only E mail Scanner for MS Exchange SMTP Transport Agent Checks all e mail messages coming through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 only and can be installed for both EDGE and HUB roles E mail Scanner for MS Exchange VSAPI Checks all e mail messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completel
183. iption Edit Account This option will allow you to edit an existing account Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc Delete Account This option will allow you to delete an existing account To each account corresponds number of account rights and group access options By default all actions are preset as allowed To change the settings simply click on the account name you wish to change and modify the items in the right part of the dialog either on the Account rights tab or the Group access tab Account rights tab AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava This tab contains list of actions available for the chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this category Group access tab The Group access tab allows you to set access rights to user defined groups of stations Double click on one of these groups to trigger a drop down menu or right click on it to trigger the context menu with same contents Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only
184. irements and administration extent AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
185. ist which method for selecting stations you prefer The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station
186. ith the installation of the remote stations you may want to review the following chapters Recommendations for Components Network Requirements Note This chapter describes the basic setup of Network Installer available from the AVG Admin Console If you prefer to configure more details proceed to the Advanced Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Remote network installation Installation of AYG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Advanced mode Option for detailed settings of all installation parameters selection of AYG components to install uninstall etc Default settings Load settings Skip If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file
187. izard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server can act in two roles DataCenter role Allows central management of AVG stations configurations Collects scan results from AVG stations UpdateProxy role Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly oat The first dialog explains the purpose of the Wizard and briefly describes two main options Click the AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava Next button to proceed to the next step Note We strongly recommend you complete this wzard in order to make the AVG Admin Server run correctly 3 2 Deploying multiple UpdateProxy roles Before you deploy AVG Anti Virus Business Edition 2012 roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should co
188. k iy Report templates License OK Results 0 unconf afi Report schedules i lite Generated renare ii Versions amp Security l r ai 1 j atus window All messages Z Status window All Time Message Sent to Sent from Ready 0 rows 0 selected The AVG Admin Console interface is completely customizable allowing users to move or enable disable individual panels according to their needs Within the default view four from overall five panels are visible with the only exception being the Filter panel in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items DataCenter menu The DataCenter menu offers the following options Connect to AVG DataCenter Allows user to select a different DataCenter AVG DataCenter settings AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Station identification Choose station identification method by station name and domain Scan results options Store only scan results with selected severity induding rootkits Keep scan results for the maximum period of 30 days Keep AM events for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console Free access Simple password protection Full access control L Coax The Station identification section contains a drop down menu whe
189. king the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings are allowed to change because of safety precautions To review all settings and conditions in detail see chapter Shared Firewall settings 6 4 3 New Stations Contains only stations that have not been assigned to any user predefined group yet AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 6 4 4 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 Station02 etc The filtering options for Stations are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately S
190. l be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG will then be transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Results of remote installation Step 7 7 Remote installation was launched on 1 station s AVG was detected on 0 station s Installation was not checked on 1 station s Installation was checked and AVG not detected on 0 station s The Save settings button allows you to save the previously selected configuration You can then reuse it when running this wizard again simply by loading the
191. lation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Once you select all required parameters proceed by clicking the Next button If you choose to add all stations from the domain the network scanning dialog will appear Network scan is running Completed 2 258 0 Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Ne
192. le views Use the Exceptions button to define groups excluded from the selected rules Use the Use for Admin Server button to apply the non compliance conditions to the AVG Admin Server which means that these conditions will be used in the AVG Admin Report available via web interface and when generating non compliant stations graphic reports AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Default column setting use this option to revert the interface column settings into the original state Options General view options lt Periodical refresh of the current view in predefined time interval 5 minutes lt Highlight last station contact in green if it is not older than 10 gt minutes Font size for the view u 8 Advanced view options Display all columns in one tab Display number of rows in the navigation tree Show time values in GMT Show settings for stations of previous version AVG 2011 Print options Adjust columns widths In the General view options section choose the viewing preferences o Periodical refresh of the current view in predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the
193. les e g C Program Files location will be scanned Windows folder lt WinDir gt The Windows folder e g C Windows will be scanned System folder lt SysDir gt The Windows system folder e g c Windows System32 will be scanned System drive lt SysDrv gt The system drive e g C will be scanned Temporary Files folder lt Temp gt The following location will be scanned C Documents and Settings lt user gt Local Settings Temp Where lt user gt represents an user profile name Temporary Internet Files lt Web gt The MS Internet Explorer cache directory will be scanned C Documents and Settings lt user gt Local Settings Temporary Internet Files Where lt user gt represents an user profile name Warning Since all scheduled scans run under SYSTEM user account it is currently not possible to scan some locations properly namely lt Web gt lt Temp gt or lt Doc gt due to Windows security policy 10 1 8 Moving values to groups servers If you need to apply certain configuration only to a limited number of station groups and you do not want or cannot set it within the Shared settings for stations which would apply the configuration to all other inherited groups you can use the following option instead Open the Shared settings for stations and choose a configuration dialog with the value s you wish to move AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rig
194. les folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored Download source section with two separate tabs for stations with AVG 2012 and older AVG 2011 Contains list of available update servers sorted according to priority The server on the top will be used first Possible options are as follows Add will open a dialog for adding a new update server Edit will allow you to edit the selected entry Delete will delete the selected entry Default will restore the original update server settings Move up allows you to increase the priority of a server Move down allows you to decrease the priority of server AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava You can also check or uncheck certain entries The AVG Admin Server will consider only checked entries Download Anti Spam updates lf you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server checkbox and enter your proxy server Address and Port number If the server
195. ll be stored default installation log path In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG 2012 is already installed the remote administration will not proceed if AVG 2012 is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running e mail client or an Internet browser Reboot the computer after finishing AVG 2012 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer f the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention
196. llation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Remote administration settings Step 3 3 Enter the connection string to AYG Data Center IF you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG Data Center connection string VM ULTIMATE 11 4158 Username Password Add new station into group Custom update server Update Server address http M ULTIMATE 11 4158 avgupdate eed eed Ged The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing
197. llowed list Potentially Unwanted Programs Virus Vault Product Improvement Programme Ignore error status Server components E E Anti Spam Server for MS Exchange a E mail Scanner for MS Exchange routing TA Detection actions E E E mail Scanner for MS Exchange SMTP TA E mail Scanner for MS Exchange VSAPI E 5 Document Scanner for MS SharePoint 3 5 Alert manager m f5 Sending to e mail i Dafa o mpoto Export eee ee AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava In the Mail Filtering sub item you can choose which attachments should be automatically removed if any The following options are available Remove attachments check this box to enable the feature e Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma Move filtered attachments into virus vault check if you don t want the filtered attachments to be removed completely With this box checked all attachments chosen in this dialog will be automatically moved into the Virus Vault quarantine environment It is a safe place to store potentially malicious files such files can be viewed and examined without posing any thr
198. lly if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers follow these steps Open AVG Admin Server settings from the Tools menu in the AVG Admin Console Navigate to the UpdateProxy tab and in the Internet Connection section check the Use proxy server option Fill in your proxy server details and press OK to confirm your choice 10 7 AVG Admin Console 10 7 1 Context Menu If you right click on the Stations item in the left tree a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask all stations to use the previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog If you right click on the New Stations item in the left tree or any existing group a n
199. log with Firewall settings of your local AVG All changes made here will be reflected also to the local AVG installation o Load and edit Firewall configuration if you already have a Firewall configuration file pck use this button to open it for editing Once you confirm your changes by the OK or Apply button the file will be replaced with the new settings AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Load Options o Load a saved settings to AVG use this link to open an AVG configuration file pck and apply it to the local installation of AVG Store Options o Store local AVG settings to a file use this link to save the AVG configuration file pck of the local AVG installation If you did not set a password for the Allowed actions you may experience the following dialog AYG Settings Manager na The usage of Settings manager is not protected by a password Do you want to create a new password for this station The same password will be used in the generated configuration package Answer Yesif you wish to set the password for access to Allowed items now and then fill in the required information and confirm your choice Answer No to skip the password creation and continue to save the local AVG configuration to a file Clone Options o Apply identical settings across your network clicking this link allows you to make a copy of the loc
200. logies C r 0 All rights reserved WE ava 6 2 3 Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree Some sets may contain a considerable amount of data for a specific view e g station user information that is why the relevant data is arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying you can either right click on any column and choose Hide column or from the same menu select Organize columns hiding for selecting multiple columns at once Column name OE ae Installation state E AVG version E AVG Agent version FA Group Here you can check or uncheck columns you wish to keep visible or hidden Use Select all button to keep all columns visible You can also add a custom tab with preferred columns to a chosen view Simply right click on any tab and sel
201. lowing options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG 2012 is already installed the remote administration will not proceed if AVG 2012 is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running e mail client or an Internet browser Reboot the computer after finishing AVG 2012 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE
202. lue with d for days i e 7d for seven days Infections unremoved if checked stations with unremoved infections will be highlighted Spyware unremoved if checked stations with unremoved spyware will be highlighted Rootkits unremoved if checked stations with unremoved rootkits will be highlighted Inaccurate component state Firewall check this to highlight the stations with Firewall component in an inaccurate state Inaccurate component state License check this to highlight the stations with License component in an inaccurate state Inaccurate component state Resident Shield check this to highlight the stations with Resident Shield component in an inaccurate state e No scan on the station for a period longer than check this to highlight stations that did not perform the whole computer scan or a scheduled scan for a long time Can be specified in either hours or days License of the station will expire in check this to highlight stations that have expired license or their license will expire shortly You can specify this time in hours e g 7 or in days e g 15d The following buttons are available e Exceptions allows you to define groups excluded from the selected rules Use for Admin Server applies the non compliance conditions to the AVG Admin Server to be used in the AVG Admin Report and when generating non compliant stations graphic reports Confirm your choice by clic
203. me and date Press Next button to proceed to the following part Sending e mail AVG Admin Server is not configured for sending e mails Send e mail after report generation E mail address E mail subject E mail body _ Send report as attachment AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava If you want to send the report or notification by e mail when it is generated enable the Send e mail after report generation checkbox In order to be able to use the e mail feature you must first configure the SMTP settings in the AVG Admin Server E mail tab Click on the AVG Admin Server settings to configure the SMTP E mail settings now Note To learn more about configuring the AVG Admin Server settings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox If you do not select to receive the report as an attachment you will only receive a notification e mail and will have to review the report manually within the AVG Admin Console Once re
204. me and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog Check the Update Anti Spam via AVG Admin Server item to update Anti Spam database directly via the AVG Admin Server only available for stations with AVG 2012 Note In order to use this checkbox it is necessary to move the AVG Admin Server UpdateProxy to the first place in the list To do so use the Move up button Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter 3 11 Configuration Overview Configuration overview AYG Admin Server configuration AYG Data Center role Database system Firebird e Path C ProgramData 4vg2012 Admin Server Data aygdb Fdb UpdateProxy role Update files Folder C ProgramData 4vg2012 Admin Server Data update Update servers http update avg com softw 12 update http backup avg cz softw 12 update Servers AYG 2011 http update avg com softw 10 update http backup avg cz softw 10 update Update servers for stations ht
205. ment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG Anti Virus Business Edition 2012 installation process For more information see chapter Installation type 8 1 AVG Admin Deployment Wizard Lite Welcome to AVG Admin Server Deployment WizardiT a Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server Lite mode can act only in one role UpdateProxy role e Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly The first dialog explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete this wzard in order to proceed wth remote network installation AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava 8 1 1 Configuration Overview Configuration overview AVG Admin Server configuration http ibadasp avg cz softw 10 update This section contains an overview of the configuration that is going to be deployed on your server Ba
206. n m Network checking results Refresh Add one station Selected 1 From 1 __ ee Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG installation on the remote station you will be asked for the domain administrators login password during installation AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG 05 Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password Ce Cae Enter a username that has administrator privileges a username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button
207. n the station to delete files from the virus vault AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ S r o All rights reserved HE ava Send bug report if unchecked it will disallow users on the station to send a bug report Creating new PUP exceptions if unchecked it will disallow users on the station to create a new exception for potentially unwanted programs Creating new exceptions of Resident Shield if unchecked it will disallow users on the station to create a new exception for the Resident Shield component AVG user interface access if unchecked it will disallow users on the station to access AVG user interface Launching an instant update if unchecked it will disallow users on the station to launch an instant updating process AVG Settings Manager if unchecked it will disallow users on the station to launch AVG Settings Manager IDP allowed list access if unchecked it will disallow users on the station to access the IDP allowed list Temporarily disable AVG protection if unchecked it will disallow users on the station to temporarily disable AVG protection Clear event history if unchecked it will disallow users on the station to clear event history If you want to enable users to use unallowed actions after entering password click on the Activate password for access to unallowed actions and in the new dialog fill in a new p
208. name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Remote AVG installation Step 1 3 Remote installation of A G is available for the following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM Click here for more information 3 If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter AVG Anti Virus Business Edition 2012 2012 Copyrig
209. nd select the Connect To AVG DataCenter item 2 Enter the new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button You can also export the whole existing content of your AVG DataCenter and then import it to the newly created one To do so follow these steps 1 To export the existing AVG DataCenter content navigate to the DataCenter Database export upper menu item 2 You will be asked to choose a destination folder Once you confirm your choice the export will begin 3 To import the data back to a new AVG DataCenter stat AVG Admin Server Deployment Wizard on the server where you wish to import the data back Go through the wizard and in the Database update creation step select Create new empty DataCenter database 4 Continue to the Data import step check the Import data into the database from folder checkbox and fill in the path to the recently exported saved backup folder 5 Confirm your choice and finish the wizard Upon its completion the original data will be available in the new AVG DataCenter 11 3 How to Synchronize Stations The synchronization process is described in the AVG Admin Console Synchronization process chapter 11 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your DataCenter and if updates can be triggered remotely We recommen
210. nding the contents directly Enter your e mail address required Briefly describe the issue of the station List of attached files List of attached files 8CO6AD6A 4944 4527 A9A7 67E88CESFASB_A txt 8CO6AD6A 4944 4527 A9A7 67E88CES5FASB_A cab sd me mt Fill in your e mail address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Generate new report starts the Graphic reports generation dialog Add to group will add the selected station to a group Remove from group will remove the selected station from an user created group Delete station will delete the station from the AVG DataCenter Check stations availability Station Checking state 4 VM STATION2 192 168 121 Station is online This dialog allows you to find out which stations are available online and which are not offline You will see each station
211. ness Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava In this dialog select which type of Remote Administration you wish to install You have the following options Quick Install This is the recommended option It will install the application with standard configuration and components Custom Install This option allows you to select which components you wish to install Lite Install This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The A VG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG DataCenter will be deployed You can find more information on the Lite Installation in the AVG Admin Lite Chapter If you want to include an optional gadget to your desktop check the Installs and displays the AVG 2012 gadget checkbox available for Windows Vista and Windows 7 or higher operating systems More information about this topic can be found in the Configuration Sidebar Desktop Gadgets chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 2 6 Custom Options If you chose Custom install in the Installation Type dialog you will experience the following screen AVG Software Installer AVG Remote Administration Custom Options Destination Folder The default de
212. ngle station to a group multiple groups or shared settings gt Appearance Anti Virus 7 Enable this task a f Resident Shield ps Cache Server Schedule settings How to scan What to scan 5 5 E mail Protection A E mal Scanner S Name Scheduled scan Anti Spam o LinkScanner Schedule running LinkScanner settings Run every Online Shield a 1 Hour s 4Q Scans a C Run at a specific time interval Af De Mandatory Selected days x 12 00PM T Pr Copy to Mon F Tue v Wed Thu Fri El Sat FlSun E Yr New schedule Run on computer startup Updat Delete 6 minutes delay T E ab Advanced schedule options jal u URL p Run on computer startup if task has been missed mA JRun even if computer is in low power mode Anti Rootkit i E i User can stop a running task _ fF Exceptions 7 User can pause a running task i 6 5 Identity Protection i no timeout w f Identity Protection settings of Allowed list 4 a m gt ee eee a il acl In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi Select objects to which the configur
213. ngs applicable if you still have AVG 2011 stations in your network The Print options section may help you if you wish to print the currently opened view It often occurs that some columns are not wide enough to hold all the text so it is necessary to adjust their width before printing Use the roll down menu in this section to choose whether you want columns width to be automatically adjusted or not You can also choose the Ask option this means that the possibility of column adjustment will be reminded to you before every print session Refresh refreshes all records displayed in the current view section you can use F5 keyboard button to do so as well Refresh row count in the navigation tree updates the number of rows reflected in brackets within the navigation tree e Export the current view contents Allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or similar spreadsheet application Note You can also quickly call this dialog by pressing CTRL S Column name ag IP address Installation state AVG version AVG Agent version Group Export only selected rows Where export of the view will be stored C ProgramData Avg 10 Admin Data view csv maa ad AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
214. nly in the specific w Online Shield action leaf nodes of the Alert manager subtree item ga Scans a i Schedules 4 License a Language used to display the default texts of rules Engish x B Update fE Proxy Event E mail NT event AVG Dat 5 Dial up Virus Vault object added No No No URL Virus Vault object removed No No No G 5 Anti Rootkit Virus Vault object restored No No No E Exceptions Threat found No No No 6 5 Identity Protection Scan started No No No Identity Protection settings Scan finished No No No id Allowed list Update started No No No E Potentially Unwanted Programes Update checked No No No 5 Virus Vault Update finished No No No Product Improvement Program AVG startup No No No Ignore error status AVG shutdown No No No EE S manager AVG component was unexpectedly terminated No No No Sending to e mail License number changed No No No o Record to NT event log Identity Protection a malware was detected No No No fE Sending to AVG Data Cente Identity Protection the allowed list was changed No No No Remote Administration Identity Protection an object was restored from the quarantine No No No fE allowed actions a a j m e gt El Default Import Export e OK Cancel Apply The sub tree items are as follows Sending to e mail This sub tree item enables you to specify which types of events should be sent to the specified e mail address Available events are shown in the
215. ns count without AVG Unavailable stations count Pause Moot The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If your network is domain based you can choose to add stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the network scanning dialog will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Network scan is running pana otitis Jal ai Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count Pause Abort
216. ns to update from this server proxy role and update URL s for connected stations Finally you will be prompted to enter an username under which the Firebird Server is running default is firebird and database owner default is SYSDBA with password default is masterkey but we strongly recommend to use a custom one 11 Start AVG Admin Server Use the following command to start the AVG Admin Server etc init d avgadmsnd start 14 1 4 Manual Database Upgrade We recommend using the interactive installation script for upgrading your AVG Datacenter database If you decide to upgrade it manually follow these steps 1 Database Copy Copy your old database to the opt avg avgadmsrv var db directory as avgdb fdb 2 Stop the AVG Admin Server etc init d avgadmsrvd stop 3 Upgrade database avgadmsrv upgradeDB 4 Check the database version to make sure the upgrade was successful avgadmsrv versionDB 5 Start the AVG Admin Server again etc init d avgadmsrvd start 14 1 5 License Without registration with a valid license number you will not be able to connect to DataCenter or perform updates over the HTTP protocol using AVG Admin Server 2012 for Linux in your local network If you want to use this feature please register this product with a valid license number for AVG Anti Virus Business Edition 2012 To register use the following command replace the sample license number with a real one avgadmsrv register 9ISMB A
217. ns various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied You can distinguish between two types of update On demand update is an immediate AVG update that can be performed any time the need arises Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 13 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is possible to download the update file onto a LAN server and configure the AVG stations for local update For smaller networks 20 25 stations typically it is recommended to update directly from the internet AVG update files are designed so that always the smallest available required files are downloaded If the network consists of more than 50 stations it is better to maintain mirroring of all the available update files within the local network All the update files that could be us
218. nsider deploying multiple UpdateProxy roles to different servers and spread the load To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server 3 3 Role Selection Current state of AVG Admin Server The wizard has detected the following state of AVG Admin Server DataCenter role is disabled UpdateProxy role is disabled r Server roles Please select AVG Admin Server roles you want to run on your server V DataCenter role IV UpdateProxy role Help lt lt Back l This screen displays information on the AVG Admin Server current state When everything is correct the respective information is displayed in green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to change AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava something If there is a configuration problem you will be briefly informed about the reasons and the information will be highlighted in red color In such cases you need to go through the whole wizard to correct the problem In the Server roles section you must choose which server role s you want to run on this server You need to select at least one option but you can also select both The
219. nt is properly installed on all stations and connected to the AVG DataCenter The AVG DataCenter contains an implemented SQL database or it can be attached to a separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only a limited number of connected computers More information on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG Anti Virus Business Edition 2012 use i e AVG Admin Console use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation puts increasing demands on the network load and the maintenance options are aggravated For easy AVG DataCenter maintenance we have prepared several scripts that will help you perform the frequently required maintenance operations During maintenance when a script is active the AVG DataCenter is locked and users cannot access it The maintenance scripts are available from the AVG Admin Console menu Tools Database Maintenance 12 2 Password protection You can password protect access to the AVG Datacenter database and to the AVG Admin Server Access to the AVG DataCenter database The username and password for the database access is mandatory and it can be changed within the AVG Admin Server Settings DataCenter tab Database Access section Note The login details for the internal Firebird database are pr
220. nt to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This dialog allows you to modify a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button Export selected stations list exports selected stations into a csv file Install selected stations displays Remote Network Installation dialog which will guide you through the network installation process itself Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges You may also need to review the Network Requirements chapter You can choose basic or advanced remote network installation Basic remote network installation recommended for beginners Advanced remote network installation recommended for advanced users Before you begin w
221. nti Virus J Enable this task w Resident Shield 45 Cache Server Schedule settings How ta scan what to scan E mail Protection E E mail Scanner Whole computer scan Anti Spam Scan specific files or folders o LinkScanner 5 LinkScanner settings ca Online Shield Sal Special locations m 0 amp y Local hard drives amp Scans O o Program Files Bll Schedules O 5 My Documents folder i Scheduled scan E Shared Documents Definitions update schedule H 0 La Windows folder J Program update schedule DO Other i i AAR Anti Spam update schedule License f Update f5 Proxy a f5 Dial up URL e Anti Rootkit f5 Exceptions E Identity Protection f Identity Protection settings B allowed list m ET The second option allows you to select custom sections that you wish to scan Local hard drives lt Loc gt All local fixed drives will be scanned My Documents folder lt Doc gt The following location will be scanned C Documents and Settings lt current user gt Where current user represents a user logged during the scanning process e Shared Documents lt DocAll gt The following location will be scanned C Documents and Settings All Users AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Program Files lt Prg gt The program fi
222. nuecacuueuenuaueuneuusenaueeaa 60 oye Mn i K 010 00 se eee ee eee ee eee eee eee eee eee eee eee eee ere 61 5 2 Installation Methods ssssscctee tence eee e ener ee eee eee eee e eR ARERR RE EERE EE RE ERR EEE 62 5 3 Remote Network Installation tte tert ett e teen eee n eee een e eee eee n eee ene eee e eens eae eee ea enaee 63 5 4 Remote network installation final steps ccc creer aie eer E Rene ee erer areca acer tera ance tr 75 5 5 Creation of AVG Installation Script TCT corer cer er cece re cer eee eee er ce eek eerie och 77 6 AVG Admin ConsSolesss s ccsccnccnnenneensencee eee SeeSeeS eee See 86 6 1 What is AVG Admin COnSO lest isis eec aces eee ence KENE cee ea eke etnias eek weed ceed ciieeenneees 86 6 2 AVG Admin Console Interface OvervieW ttt ttt treet ee renee eee e eee e nee eee nese eee nee een eee 88 6 3 Synchronization PFOCESS ttre t ttt teen eee eee eee eee eee 100 6 4 Stations ssc e ttt eee eee eee eee 102 6 5 ServefS crt tt cette ene e een e ence eee eee eee eee ena eee eee eee eee eee eee eee eee 106 6 6 SCAN FESUIES teeter tte nee eee e eee eee ee eee eee eee eee nee ee eee eee eae e nena 115 6 7 Events cts t ttt e ete cence eee eee e eee nee e eee eee eee eee eee eee eee eee eee eee eae 119 6 8 NOtificQtiONS setter te eee eee eee eee eee eee eee eee eee ee eee eeeeneeeas 120 6 9 Graphic Reports sata ack Marr sacdeuar wth ck mini acuta aan acc mace Mou eeremcin a RreceucalSl eikc W araCducdbal ala WjacUarWicuci sale ak
223. o the AVG DataCenter The values are optional but we recommend setting them up to increase security Note This username and password apply for connecting stations to the AVG DataCenter In other words these values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually e Miscellaneous section Tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 10 4 2 DataCenter tab This tab offers the following options General AVG Data Center UpdateProxy E mail m Database system settings Database system Firebird z Database file m Database access M Username sySDBA SS M Password F Computer name I Instance Cc AVG Data Center settings IV Peform regular database backups tun backup at specific time 12 00 00 AM backup period 2 H days reo cesi Database system settings section contains database options To change the database system choose a different one from the drop down list Firebird This database engine is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Anti Virus Business Edition 2012 installati
224. oad the latest installation package To disable the startup checking feature uncheck the Check for updates during startup checkbox Download latest documentation opens your default Internet browser with the AVG website documentation download page Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your license number for AVG Rescue CD Product Improvement Programme Click to enable or disable your paticipation in AVG Product Improvement Programme that helps us to secure your computers and network even better by regularly analyzing your current needs according to your application usage About AVG Admin Console displays the copyright information and the application database version number 6 2 2 Navigation Tree The Navigation Tree contains all groups arranged in a hierarchical manner A group is a data structure review e g a list of stations with their configuration or scan results table etc The group content itself displays in the Current view in the central table AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG Data Center View Tools Information CCIINT DE x A Database _______ _ E Stations F ge Stations a Type Firebird 12 5 10 Total Q station EB Nor compiiant
225. objects scanned 49423 Station name AUTOTEST VST32 Total rootkits scanned 0 Description User name Administrator Infections found healed 0 0 IP address 192 168 183 130 Spyware found healed 0 0 MAC address 00 0C 29 93 60 00 Rootkits found healed 0 0 Scan started 2011 08 23 08 40 14 Warnings found healed 0 0 Scan ended 2011 08 23 08 40 35 Information found healed o o Scan duration 21 second s Export scan results to a file z 2 2 z j t PETI Scan log information Scan was interrupted before completion Print scan results Infections Scanned object Infection State Use advanced object removing technique if necessary Remove selected threats Remove all threats Previous Next Depending on the viruses found more tabs may be displayed Each tab contains a list of findings i e Infections Spyware etc On each tab the following options are available AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Close closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list Previous shows the previous scan result in the Scan results view if available Next shows the next scan result in the Scan results view if a
226. ogically you can process the Shared settings for application servers and move selected configuration to all servers The context menu item is named Move value to servers There is also possibility to move the value from a group settings to the Shared settings for stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved jew stat ESE oe Anti Virus Language selection w Resident Shield E Cache Server Select user interface language E mail Protection f5 E mail Scanner w Anti Spam You cannot change the station s language in AVG Admin Console ae LinkScanner System tray notifications f5 LinkScanner settings f5 Online Shield Mandatory Ej ro Scans z fie Schedules All mandatory tion License All monitored ations automatic action Update E Proxy Move value to the Shared settings iad Vl Display notifications about profile changes of Anti Rootlat Display notifications about new application rule created E Exceptions Display E mail Scanner related tray notifications 5 Identity Protection a Ml Show tray icon Identity Protection settings a Vl Show running scan menu items in tray icon Allowed list Game mode Potentially Unwanted Programs a Virus Vault J Enable Game mode when a full screen application is executed Produc
227. ole The AVG Admin Console is a central place for administration of your remote AVG station installations in the network It communicates with the AVG Admin server and controls processes and displays all relevant events AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 2 1 4 AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of AVG Anti Virus Business Edition 2012 providing only a local update source and script AVG installations on stations without the benefits of AVG DataCenter and AVG Admin Console 2 1 5 AVG Admin Server The AVG Admin Server stores data in a database AVG DataCenter and performs the role of a mediator between the AVG DataCenter and stations AVG Admin Server may also work as a local update source The AVG DataCenter is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG DataCenter The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard starts after installation 2 1 6 Server roles
228. oll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in pck format You will be asked to specify where you wish this file AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved AVG to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item It is also possible to apply them using the AVG Settings Manager tool o Station description eJ Lo Simply enter brief description of the selected station into this dialog s text box and press OK o Ask station for its description will ask the selected station for its description If available the description will be display
229. ollows sorted from the highest to lowest priority Shared settings for stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Shared settings defined as mandatory in the Shared settings for stations available through upper top menu Tools always have higher priority than the others Which means that items set as mandatory in the mentioned settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific group workspace via right clicking the context menu in the Stations branch have higher priority than the particular station settings but lower than the Shared settings for stations Individual station settings Particular settings for stations are considered to have the lowest priority which means that all items set as mandatory in higher levels mentioned above cannot be changed there Individual settings for stations can be accessed by right clicking a station and selecting Station settings gt Settings By default mandatory items are displayed as bold and can be easily changed by right clicking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options All mandatory sets mandatory flag to all items in the current dialog All
230. ome dialog appears in the language of the operating system to which AVG Anti Virus Business Edition 2012 is being installed You can switch to another language by using the roll down menu This dialog also offers the full wording of the AVG Anti Virus Business Edition 2012 license agreement You can either scroll down to read the text or click the Printable version button to open it in your internet browser window and optionally have the whole agreement printed Once you finish reading click the Accept button to continue Otherwise use the Decline button and the installation process will be cancelled AVG Software Installer AVG Remote Administration Welcome to AVG Installer You are now installing AVG with safe search capability By installing this product you are agreeing to the following terms and conditions of the AVG 2012 License Agreement and AVG Fair Processing Notice IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS z AVG Privacy Policy AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved
231. on Refresh Add one station Checked O from 1 Pe a Right click to view additional options if available Retrieve the installation log this option will try to obtain the installation log from the station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations Separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window
232. on To change location of the database file you can change the path in the Database file field MS SQL Server Express A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Anti Virus Business Edition 2012 Its usage is not limited by any commercial license To change the database name insert a custom value into the Database name field e MS SQL Server AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava This engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to the Microsoft SQL Server license To change the database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2012 and a commercial license may be needed for use ina commercial environment The Database access section allows you to change the following parameters not available for all database engines Username a database username chosen for the database creation during the AVG Admin Deployment Wizard e Password a databas
233. on Change the computer name only if you want to set up a connection to MySQL 5 on a remote computer The database administrator s username and password are needed to create the database Fill in the following information Computer name defines the name of the server on which the MySQL 5 is installed Change the value only if the installation resides on a remote computer Service name Default operating system service name for the MySQL engine We recommend keeping the original value Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Please note the following information before proceeding MySQL Server 5 uses max_allowed_packet variable to set the maximum size of one packet Its default value is 1048576 bytes 1 MB which is too low for AVG Admin Server to work properly in most cases We strongly recommend to change this value to at least 10 MB To do so follow one of the solutions below
234. on actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There is also the following sub item available in the tree structure Detection actions 10 3 7 Detection Actions f LinkScanner settings online Shield A Scans 5 Schedules f5 License Update E Proxy Dial up L URL a Anti Rootkit E Exceptions Identity Protection Identity Protection settings E Allowed list Potentially Unwanted Programs of Virus Vault Product Improvement Programme Ignore error status Server components 5 Anti Spam Server for MS Exchange o E mail Scanner for MS Exchange routing TA Detection actions E Mail Filtering E mail Scanner for MS Exchange SMTP TA E E mail Scanner for MS Exchange VSAPI Document Scanner for MS SharePoint B f Alert manager E Sending to e mail m Detection actions automatic actions a Infections a PUP a Warnings a SIn a Default A import Eeoa Move to Vault Mark subject with INFECTION Move to Vault Mark subject with SPYWARE Move to Vault V Mark subject with WARNING formation None Mark subject with
235. on simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears See the Network scanning chapter for more information The other context menu items are as follows Show network scan progress Network scan is running s S iota i Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count a ig Displays an overview of the network scanning process Use the Abort button to stop the scanning process The Pause button will temporarily stop the process use Continue button resume the scanning Export all station list allows you to export the list of added stations into a csv file Install all stations will start installation on all stations in the list 6 12 1 Network Scanning Before you begin with adding stations and remote installations you may want to review the following chapters Recommendations for Components e Network Requirements Before you can install a station remotely you need to add it via an easy to use wizard To do so AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears Network scanning Ne
236. on then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi 7 S r 0 All rights reserved Installation settings Step 2 5 Please enter parameters needed For installation of AYG on stations License information El Name default system value from target station will be used Company default system value from target station willbe used License number Selection of AVG installation package Admin Server will download the newest package A C zaloha Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave t
237. on in a stations view and from the context menu select Station group settings Synchronize settings If you received an error during the previous steps or your stations still show non compliant conditions as far as the updates are concerned try to continue with these steps 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Update and select URL 3 In the right part of the dialog verify that the correct update addresses are entered l e if you re using the UpdateProxy role of the AVG Admin Server your AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings If you are not getting updates to your AVG Admin Server UpdateProxy at all and your Internet connection is working correctly try to check the AVG Admin Server status page first To do so open your AVG Admin Server IP address or domain name with the correct port number default is 4158 in your web browser For example http localhost 4158 In the UpdateProxy server role section you will find the UpdateProxy status as well as download upload statistics
238. on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Events are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Severity Insert a severity value that you want to filter out Event type Insert event type value that you want to filter out Station name Insert a custom station name that you want to filter out e Username Insert a custom username that you want to filter out AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Date Select a custom period that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 8 Notifications The Notifications item allows you to select from predefined notification actions These notifications once set can inform an administrator via e mail about different events within the AVG Admin Console Note Proper dispatch of e mail notifications requires correct SMTP ser
239. once inserted tick this AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory for example if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work Installation script preview Step 778 AvgSetup bat AvaSetup ini ECHO OFF REM AVG Setup Batch IF NOT DEFINED PROCESSOR _ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD avg_ipw_x86_all_2012_1768a3774 exe J ELSE SET SETUP CD ava_ipw_x64_all_2012_1768a3774 exe Y ELSE SET SETUP CD lavg_ipw_x64_all_2012_1768a3774 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AYG Setup SETUP ConfigFilePath CD AvgSetup ini 1 2 3 o4t 5 W6 Yo W8 9 Select folder where the script will be stored by the wizard This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains the presets If you have not done so already fill in the output path in the Select folder
240. options e Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF ava Export allows you to export the information into a csv file Close closes the dialog Station settings o Settings opens station settings o Firewall settings displays Firewall settings of the currents station Available only if there is the Firewall component installed o Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter o Refresh components state will refresh the state of all components o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to Shared settings for stations Shared settings for groups selected Stations Shared settings for application servers selected Application servers Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the r
241. or the given server and allow you to change configuration of the server More information on other options and settings can be found in the Configuration AVG Admin Server Settings chapter 6 5 2 Application Servers This item displays a list of stations with an AVG application server installed In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Servers tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc e Versions tab Displays information about versions of AVG virus base and anti spyware base on each station Component states tab Contains an overview of component states on each station More information on other general options and settings can be found in the Configuration A VG Admin Console chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava If you right click on the Application Servers item in the left tree you can choose from the following options to be applied on application servers Shared settings for application servers will open shared advanced settings dialog for application servers Access control for application servers If you are using
242. ored e g a network folder File names definition Name of the file to launch installation AygSetup bat Name of the script file with parameters AvgSetup ini Setup files location Select folder where the script file will be stored by you network drive for example C zaloha fee 7 Create a subfolder for AVG 2012 installation files Setup 7 Create the AUTORUN INF file V Enable relative paths Help lt lt Back _ e gt Cancel In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing installation script Create a subfolder for AVG 2012 installation files Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically
243. ort number Port number where AVG Admin Server 2012 for Linux listens for connection The default value is 4158 d dbase file Specification of the path to the DataCenter database The default value is var opt avg datacenter avgdb fdb r register license Register the product with a license number l license Display information about license V version Display version of AVG Admin Server 2012 for Linux h help Display command line help for AVG Admin Server 2012 for Linux D daemonize Run AVG Admin Server 2012 for Linux in background as Unix daemon P make pidfile FILE Write Admin process ID into the specified file AVG Admin Server 2012 for Linux database related parameters versionDB Display the current database version AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava sqlScriptsPath DIR A path to the directory with SQL scripts to be used with the parameters below The default path is opt avg avgadmsrvw var db scripts e exportDB DIR Export database to the specified directory importDB DIR Import database from the specified directory createDB Create a new database upgradeDB Upgrade the database to the most current version e executeSQLscript FILE Execute specified SQL script on the database updateProxyURL NAME URL Set given update URL to shared settings for all connected s
244. orted 2 Open the AVG Admin Deployment Wizard 2012 Choose to create a new empty DataCenter Database and during the Data import step select the folder into which you exported your former 2011 data 3 Finish the deployment process as usual 11 2 2 Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer if you have not done so already Once you have your new AVG Datacenter ready you need to provide a new connection string for all stations you wish to connect to it To reflect the new settings of your stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 3 Fill in the new server address and port number Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu To verify successful migration of the stations connect to your new AVG DataCenter 1 In the AVG Admin Console click on the upper menu DataCenter a
245. p bat If the script creation proceeded successfully you will see a dialog similar to this one Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 5 Once the installation is completed the window will close automatically Note You may also consider creating and distributing an AVG installation clone For more information please consult the AVG Settings Manager chapter below AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologi Z 0 All rights reserved WE ava 9 AVG Settings Man
246. ple if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you will execute it and therefore script would not work AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Installation script preview Step 5 6 AvgSetup bat avasetup ini ECHO OFF REM AYG Setup Batch IF NOT DEFINED PROCESSOR _ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD olavg_ipw_x86_all_2012_1768a3774 exe ELSE SET SETUP CD avg_ipw_x64_all_2012_1768a3774 exe ELSE SET SETUP CD avg_ipw_x64_all_2012_1768a3774 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup SETUP ConfigFilePath CD AvgSetup ini 1 2 3 Yo4 5 6 Yo 8 9 o Help lt lt Back This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains information about the presets oT folder where the script will be stored by the wizard If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected location BE conn ave nas se OT ee Results of installation
247. quire more people to access AVG Admin Console and administer stations settings on a different level you can create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter via AVG Admin Console navigate to the DataCenter upper menu and select A VG DataCenter settings item Station identification Choose station identification method by station name and domain X Scan results options Store only scan results with selected severity PUP or higher severity X induding rootkits Keep scan results for the maximum period of 30 days Keep AM events for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console Free access Simple password protection Full access control a Coax At the bottom of the dialog choose Full access control option A new dialog will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Account list Settings of account administrator Account State Account rights Group access SE Admin Server and AVG DataCenter i E Modify AVG DataCenter settings and manage access accounts m EZ Modify shared settings for stations Z Modify settings for groups and stations EZ Modify Firewall shared settings Z Modify Firewall settings for groups and stations Z Delete stations Z Create new groups and delete existing ones Reques
248. r E mail Scanner and Anti Spam components o Reset E mail Scanner and Anti Spam components statistics resets statistics for E mail Scanner and Anti Spam components o Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis If you have received a customized configuration file from AVG Technical support please dick here to apply it Gathering the diagnostic data may take a few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local drive Sending diagnostic data may take a few minutes so please be patient Connecting to the station VM STATION2 Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by e mail Click Send for se
249. r IP address ANG Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Selected 1 from 1 te Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear IP ranges settings Step 4a 7 IP addresses stations 0 The wizard will check if AVG is installed on stations in your network Enter IP ranges identifying stations to be scanned You need to specify the scanning range by entering the IP addresses here In the F
250. r You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Select components Step 3 9 Choose installation components IF no component is selected AVG will be installed according to default settings Install AVG with default settings m Select installation components A AYG 2012 A Check components on the left that you wish to install or uncheck those you wish to uninstall aa Gadgets E The symbols have the Following meaning EA Identity Protection a LinkScanner EA Component will be installed b f AYG Search Shield i E2 AVG Surf Shield BX Component will either be uninstalled or not be ie Online Shield installed aH E mail Protection o Default installer settings will be used io be E Microsoft Outlook add in ij Plugin for The Bat X m r Remote 4VG uninstallation Help lt lt Back Cancel In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this opt
251. re you can select how you wish to display stations within the current view section The Scan results options section lets you to choose which scan results you prefer to store and according to which severity Check the including rootkits checkbox in order to include also storing of scan results with rootkits Keep scan results for maximum period of simply enter number of days you wish keeping the scan results received from stations The default value is 30 days Keep AM events for the maximum period of enter number of days you wish keeping Alert Manager events received from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access Free access default settings that will allow anyone to access the AVG DataCenter no password is needed Simple password protection will open a new dialog where you can choose a custom password the same password must be entered into both fields for verification The password will then be required during every connection to the AVG DataCenter Full access control please see the How to manage access rights chapter for more information Database export This dialog allows you to create a backup file i e export the DataCenter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava contents to a file and save it to a local folder on a computer from which the AVG Admin
252. requires login for successful connection check the Authentication checkbox and fill in the username and password 10 4 4 E mail tab This tab offers the following options General DataCenter UpdateProxy Email m Message header To ooo Copy Blind copy From Reply to o Subject m Server for sending e mails SMTP SMTP server l SMTP pot 25 SMTP login SMTP Password P Send test e mail To be able to send Graphic reports by e mail or receive notifications you need to configure this tab first AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Note The crucial fields to be filled are located in the Server for sending e mails SMTP section see below You will be allowed to select other fields To Subject Body also during the Report Schedule Definition Wizard but all values you will enter here will be considered as default The Message header section contains these fields To specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition Copy An optional value Specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blin
253. rights reserved WE ava Station settings o Settings opens station settings o Firewall settings displays Firewall settings of the currents station Available only if there is the Firewall component installed o Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter o Refresh components state will refresh the state of all components o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to Shared settings for stations Shared settings for groups selected Stations Shared settings for application servers selected Application servers in fa ia pran ag Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item
254. rom field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue Once done the Station selection window will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Station selection Step 5 7 Select stations where AYG 2012 should be installed and click the Install button m Network checking results State Computer IP address Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG HE Selected Refresh Troma Help lt lt Back Install Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reloa
255. rosoft SQL Server database system If you wish to use Microsoft SQL Server or Microsoft SQL Server Express for storing DataCenter data you have to install it first it is not a part of AVG Anti Virus Business Edition 2012 installation and it is therefore impossible to generate any of its parameters using the AVG Admin Deployment AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Wizard When installing SQL Server it is vital to remember that AVG 2012 Remote Administration requires administrator privileges to access Microsoft SQL database Therefore in the Database Engine Configuration step of SQL Server installation it is necessary to choose Mixed authentication mode NOT preselected Windows authentication mode and to specify the password for the SQL Server system administrator account or accounts Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rules Account Provisioning Data Directories FILESTREAM Setup Role PS 3 Feire Selection Specify the authentication mode and administrators for the Database Engine Installation Rules Authentication Mode Instance Configuration Windows authentication mode Disk Space Requirements Sos 2 meet j j Mixed Mode SQL Server authentication and Windows authentication Server
256. rt the data during the AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of its status roles details and other information You can access the status pages by entering the connection string into your favorite internet browser http localhost 4158 Where localhost represents your AVG Admin server address and 4158 is a default port number Except basic information DataCenter and UpdateProxy roles overview there are the following buttons available List of all stations lists all stations currently held in DataCenter List of non compliant stations lists all stations that are currently in an error state List of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 13 Updates 13 1 General Information AVG offers two update levels to select from Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available Program update contai
257. rus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Network communication between AVG Admin AVG Admin Server and stations is completely encrypted Full remote administration in the network The full functionality of the AVG Anti Virus Business Edition 2012 guarantees o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations current status o Central control and administration of AVG stations configuration AVG Anti Virus Business Edition 2012 full functionality is provided by the AVG Admin Console and the AVG DataCenter If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source In addition to all standard features AVG Anti Virus Business Edition 2012 may contain the following components support configuration available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protection o Firewall protection o Online Shield protection o LinkScanner protection o Anti Rootkit protection Note Depending on your edition the support of components may vary Backward compatibility including an easy migration from the previous version 1 3 Operating Systems Supported AVG Anti Virus Business Edition 2012 is intended to manage protect station
258. s CZ s r o All rights reserved HE ava value The results wil be displayed immediately Report template From the roll down menu choose a report template name that you want to filter out Schedule name Insert a custom report schedule name that you want to filter out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 10 Licenses This item offers an overview of all license numbers used It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations 6 10 1 Shared Settings In the view you will see the list of all groups including the custom ones You have the following options available from the right click context menu applicable for each group Mandatory will mark the usage of the given license number as mandatory for the selected group which means that all stations in this group will use it Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the syn
259. s Firewall after installation I Quit setup if AVG 2012 is already installed T Kill all runn ing applications that prevent installation 7 Reboot the computer after finishing AYG 2012 setup if needed IY Display a notification message regarding scheduled system restart on the remote computer 10 minutes delay Show installation progress hidden installation Z m Setup properties 7 Where to install default setup path I Setup language Brazilian Portugese v Select folder where AYG 2012 setup LOG file will be stored default installation log path Help lt lt Back gt gt Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed e Quit setup if AVG 2012 is already installed the remote administration will not proceed if AVG 2012 is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running e mail client or an Internet browser Reboot the computer after finishing AVG 2012 setup if needed in certain cases Firewall component installation for example a computer restart may be required
260. s state in the column to the right of its name To check availability again press the Check again button or double click the station s name 10 7 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific station by simply assigning the station into a group Station assignments into groups make administration much easier and should be used if the number of stations exceeds the number of records for one screen i e approximately 20 25 objects The procedure of creation and administration of station groups is the same in both cases The following text describes the respective procedure for stations Create a new group To create a new group follow these steps o In the navigation tree right click on the Stations group o From the context menu select the New group item and specify its name AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava o Press the Enter button to confirm the creation of the group Immediately after creating the group a new shared settings object is created in the AVG DataCenter that can be further edited All members of the new group then automatically share this object s configuration Delete a Group The Dele
261. s username SYSTEM Username Aveuser Administrator s password fF User password siz Hp lt lt Bok Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Windows Vista we recommend to use client part for Oracle 11g Instant Client for different operating systems http www oracle com technetwork database features instant client index html Fill in the following information Computer name defines the name of the server on which Oracle 10g is installed Change the value only if the installation resides on a remote computer AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava e Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Instance name enter your Oracle instance name e Username shows the predefined login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 5 eee 5 din sever pore Win O D eo MySQL 5 credentials In order to connect to MySQL 5 it is necessary to fill in the following informati
262. s with the following operating systems with the exceptions mentioned below the list MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 e MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions e MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions 1 4 Minimum Hardware Requirements Minimum hardware requirements for AVG Anti Virus Business Edition 2012 and related components are as follows Intel Pentium CPU 1 5 GHz 750 MB of free hard drive space plus up to 200 MB for downloaded installation package AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved SF Ave 512 MB of RAM memory
263. settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in a selected directory The content of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Creation of AVG installation script Step 1 6 The installation script serves as a AVG configuration template The installation script determines options and components for AVG installation The created script is used for automatic installation on other stations in your network Installation settings Step 2 6 Please enter parameters needed for installation of AYG on stations m License information I Name default system value from target station will be used T Company default system value From target station will be used PM License number Folder with the AYG installation package Eiizaloha S Download the newest version of AYG 2012 complete 0 From the Internet into the selected folder sak ec ues lint Proxy settings Download After clicking the Next button the wizard will check the license number relevance
264. sically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 8 1 2 Completion 7 4 Sys Deployment progress Action Storing update mirroring settings i AVG Admin Server deployment has finished successfully A Click Finish to start the server Ce If everything went smoothly you will see a dialog similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 8 2 AVG Network Installer Wizard Lite Sm AVON EARNE vs Welcome to AVG Network Installer Wizard 5 AYG Network Installer Wizard LITE guides you step by step through the AVG installation process on stations in your network be With this wizard you can e Create an installation script which can be used for installation from a CD
265. ss part used in the update URL to access updates from AVG Admin Server The default value is avgupdate update URL is then http lt server name gt 4158 avgupdate HttpServerRoot avgupdate HttpLogPath By default the server does not log HTTP requests If this option is used then all HTTP requests are logged in the Apache Server Combined log file format into the specified file UpdateURL List of update URLs which the server should use to download update files URLs are separated by semicolon and the prefix indicates an enabled URL The Default value is http update avg com softw 12 update http backup avwg cz softw 12 update for stations with AVG 2012 or http update avg com softw 10 update http backup avwg cz softw 10 update for stations with older AVG 2011 Proxy Specified proxy server is used for downloading update files The acceptable form is http user password server port ProxyAuthType Specifies proxy authorization type Supported values are Any default Basic and NTLM The following options specifies e mail settings used for e mail notifications EmailFrom The sender s e mail address EmailTo The recipient s e mail address EmailCc carbon copy another e mail recipient visible in the message header EmailBcc blind carbon copy another e mail recipient will not be visible in the message header EmailReplyTo the e mail address that should be used for replying EmailSubj
266. stination folder is shown below You can dick the Browse button to select a different folder but we recommend using the default settings C Program Files AVG Avg2012 Admin Browse Default Component Selection E V AVG Remote Administration AVG Remote Administration Additional installed languages Z AVG Admin Console Z AVG Network Installer Wizard i V AVG Admin Server You have to specify the destination folder where AVG Anti Virus Business Edition 2012 and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disk by pressing the Browse button Then proceed to select AVG Anti Virus Business Edition 2012 components you want to install By default all key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console To continue the installation press the Next button 2 7 Installation Complete The Installation complete dialog appears to confirm that AVG Anti Virus Business Edition 2012 and all its components were installed suc
267. t Improvement Program Ignore error status m Ea Default Import Export x Cancels Apply p a In order to move a configuration from a group to the Shared settings for stations you can right click on the chosen checkbox and from the context menu select Move value to Shared settings You should see a changed lock icon next to the chosen configuration item i M Automatic file deletion By clicking OK or Apply button the value will be moved to the Shared settings for stations and set as mandatory In any other group it will be set as monitored This can be used to easily remove the mandatory flag from all the groups at once You can similarly process the individual server settings within the application servers and move the selected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 10 1 9 Anti Spam If you deploy UpdateProxy role during the AVG Admin Server Deployment Wizard you can choose to download Anti Spam updates directly from Mailshell servers and then use AVG Admin server to distribute them among your stations The downloading of Anti Spam updates can be switched off on from the AVG Admin Server settings dialog UpdateProxy tab The Anti Spam updates can be also changed manually from the Shared settings To do so navigate AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights res
268. t stations restart The Account list section contains list of currently available usernames and their states By default there is only one account available administrator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the following options Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active e New Account Select this option to create a new user account AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved The default account has no password Please enter your password administrator Enter password Enter password again Associated Windows system login for SSO Account description Default account Enter the account name and password twice for verification The Associated Windows system login for SSO field can be used for entering an existing Windows system login name If you then logon to Windows under this username you will also be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add some account descr
269. tation name Insert a custom station name that you want to filter out e Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string yp Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 5 Servers The Servers item contains an overview of all deployed servers and stations with an AVG application server component installed 6 5 1 AVG Admin servers This item displays a list of AVG Admin servers installed Double clicking on any server will open a configuration dialog f
270. tations 14 3 Configuration The configuration of the AVG Admin Server 2012 for Linux is stored in the avgadmsrv conf file in the opt avg avgadmsrv etc directory The automatic setup works with the DataCenter saved in the avgdb fdb file in the opt avg avgadmsrv var db directory Port 4158 is used for connection with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines starting with hash mark are ignored The options are as follows Port Specifies the port that the server will use for incoming connections If the UpdateProxy role is enabled this port will be used also for providing updates The default value is 4158 LocalAddr Specifies a local address that the server will use for incoming connections The default value AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava is empty meaning any local address can be used If the specified name resolves to more than one address then first available address is used the server tries all of them EnableDataCenter Specifies whether the Datacenter role is enabled or not Set this parameter to 1 in order to enable the DataCenter role Set this parameter to 0 to disable it default DatabaseType Specifies the database type Currently the only option is Firebird
271. te group procedure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same context menu you can also rename groups through the Edit group item Moving stations between groups You can quickly move one or multiple stations between individual groups To do so select one or more stations click left mouse button and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG DataCenter are automatically assigned to this group unless you choose to assign them to a different group during remote installation All stations are visible in the top Stations group 10 8 Sidebar Desktop Gadgets You can optionally choose to include a sidebar desktop gadget with information related to AVG Remote Administration Note The Windows Desktop Gadgets also called Windows Sidebar in Windows Vista are available for Windows Vista and Windows 7 operating systems and basically it displays a sidebar anchored to the side of the desktop These gadgets can perform various tasks such as displaying a statistical information showing login screens etc
272. tion to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen station o Show Event history log will show Event history log of the chosen station fo Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis If you have received a customized configuration file from AVG Technical support please click here to apply it Gathering the diagnostic data may take a few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local dri
273. tion will leave the database untouched Select this option if the database version is up to date and you need to preserve its contents AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Create new empty DataCenter database Select this option to create completely new database the originally stored data will be lost We strongly recommend to backup the DataCenter database before proceeding On the other hand if the DataCenter database will be outdated you will be asked if you wish to update the existing one or create a new one Update existing DataCenter database This option will update the database to the current version Select this option if you need to preserve the database contents LE AVG Admin Server Deployment Wizard sa a DataCenter role Database update creation Your DataCenter database version is up to date You can keep existing database Another option is to create a new empty database Database setup options Keep existing DataCenter database Create new empty DataCenter database In the next step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All ri
274. tions o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to Shared settings for stations Shared settings for groups selected Stations Shared settings for application servers selected Application servers o lt Use this dialog to copy group settings between groups stations and or application servers AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice O Import settings allows you to load settings from the configuration file of your choice and apply them to a selected group of stations This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected group of stations to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the conf
275. to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes e Select type of installation progress visibility from the drop down menu select one of the AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where A VG 2012 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote administration settin
276. to install or ckt u wish to uninstall symbols have the following meaning unc i The A Identity Protection a k LinkScanner z Component will be installed if AVG Search Shield a E2 AYG Surf Shield Component will either be uninstalled or not be i i Online Shield installed a4 E mail Protection o Default installer settings will be used E Microsoft Outlook add in PEZ Plugin for The Bat v r r Remote AYG uninstallation Help lt lt Back Cancel In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal The installation options Step 478 Choose options and behaviour of the AYG setup Setup parameters 7 Enable Window
277. tp M ULTIMATE 11 4158 avgupdate http update avg com softw 12 update m 7 Send server dumps automatically to analysis lt lt Back i Cancel This dialog contains a brief overview of the previously selected settings You can also tick the Send AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis Confirm your choices by pressing the Deploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics Remote Network Installer available from AVG Admin Console Standalone AVG Network Installer Wizard Basic Mode Standalone AVG Network Installer Wizard Advanced Mode for more experienced users Connecting Stations to AVG DataCenter Migrating stations from to different AVG DataCenter Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG AVG Anti Virus Business Edition 2012 2012 Copyright AVG Te
278. twork installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava If you choose to add stations according to an IP range the following dialog will appear IP ranges settings IP addresses stations 0 The wizard will check iF A G is installed on stations in your network Enter IP ranges identifying stations to be scanned From To Add Remove lt lt Back Next gt gt You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue The Network scanning window will appear AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologie Z S r o All rights reserved Network scan is running
279. twork scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Enter an IP range NA List of accounts Account name Password Add F Save list of accounts Remove Click the Next button to continue to the next dialog where you can define IP ranges In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG instal
280. ults with infections of the selected station o Show Virus vault will show the Virus vault content of the selected station AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved tobak Infection type Virus name File Path Date of storage Infection Virus identified EICAR_Test C Temp vir eicar com 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway exe 2010 08 03 15 46 59 Spyware Adware Generic2 OGF Y viry malware test pup MediaGateway rar 2010 08 03 15 46 59 Spyware Adware Generic2 OGF y System Volume Information _restore 0D75 2010 08 04 13 36 00 2 Restore Delete Prepare for analysis Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to restore on the station and click this button gt Delete use this button to delete the selected threat s gt Prepare for analysis Sending false alarm files to analysis This service is only intended for sending files that are in your opinion harmless and have been incorrectly marked by AVG as infected or dangerous Tf you are about to send such a file and wish to be informed about the result of the analysis enter your e mail address below and press Send Otherwise please press Close Current progress Files from Virus Vault ar
281. using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG stations do not need any other third party component to be able to connect to the remote administration system The AVG Admin Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in larger networks The AVG Admin Server is started automatically after deployment If not you can start it manually from the Windows start menu All programs AVG 2012 Remote Administration by selecting AVG Admin Server Monitor button Start server More information about the configuration of AVG Admin Server is available in the Configuration AVG Admin Server Settings chapter AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 8 AVG Admin Lite AVG Admin Lite is a simplified version of AVG Remote Installation It contains only the AVG Admin Server Deployment Wizard Lite and the AVG Network Installer Wizard Lite No management console is available Such as AVG Admin Console or any advanced options AVG Admin Server Deploy
282. ut these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava use for your stations check this box and fill in its address now Once done click Finish button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 7 AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG DataCenter on the server Through the AVG Admin Server the AVG stations connect to the AVG DataCenter
283. vailable Export scan results to a file click this hyperlink to save the listed scan results to a text file csv Print scan results click this hyperlink to open a standard print dialog and print out the results Right clicking on a finding in the list will allow you to choose from the following actions availability of the actions depends on file infection type Heal will ask the station to try healing the selected finding s Delete will ask the station to delete the selected finding s Move to Vault will ask the station to remove the selected finding s to the station s Virus Vault e Add as exception will ask the station to create an exception for the selected finding s AVG will then ignore the file and will not report it anymore If the station is active the requested operation s will be done immediately after the request If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are as follows Healed the file was cleaned Infected the file is infected Moved to Virus Vault the file was moved to the Virus vault on the station Restore
284. ve Sending diagnostic data may take a few minutes so please be patient Connecting to the station VM STATION2 Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by e mail Click Send for sending the contents directly Enter your e mail address required Briefly describe the issue of the station List of attached files List of attached files 8CO6AD6A 4944 4527 A9A7 67E88CESFASB_A txt 8CO6AD6A 4944 4527 A9A7 67E88CES5FASB_A cab sd me mt Fill in your e mail address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava o Generate new report starts the Graphic reports generation dialog Delete station will delete the station from the AVG DataCenter Show logs of server plugin displays logs of the selected server component You can choose a custom date range
285. ve minutes Note This interval can be changed in Shared settings for stations groups Remote Administration item advanced settings section Retrieve messages from server every drop down menu The station is offline and will receive the request immediately after it gets online In case of special request that requires more time the status window will display a message saying that the station has started processing the request and as soon as it finishes also the result e Requests sent to groups all stations Some requests can be sent to a group or all stations by right clicking on a group name or on stations item and choosing and action from the context menu AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava Such request is stored in the AVG DataCenter and then distributed by AVG Admin Server to individual stations of the chosen group Also the result is later displayed individually for each station Duplicated requests lf a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only process the first one This applies also to offline stations In other words there is no need to send more than one request since the duplicated requests are disregarded Requests expiration Requests which are not processed in 30 days are deleted from the AVG DataCenter 11 9 How to manage access rights If you re
286. ver definition on the Configuration AVG Admin Server Settings E Mail tab To activate a notification you need to right click on its line and from the context menu select Active Double clicking a line i e specific notification will open Notification settings dialog that allows further customization see the chapters below AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved WE ava 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be sent Not communicating station Description Station is not communicating with DataCenter for a very long time Condition parameters Parameter Days Check the condition at intervals of V Group multiple findings into a single message Message will not be sent before but at the latest after the first finding GJ Check the Send a notification message when the condition is fulfilled checkbox to receive an e mail once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will be sent Certain notifications have also some Condition parameters available which can be changed by double clicking the appropriate line and
287. w Panels menu More information how status messages work can be found in the Requests handling and status messages chapter If you right click to the Status window area you will have several options available to choose from Show all The status window will display all messages e Show errors and warnings The status window will display only error and warning AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava messages Show errors The status window will display only error messages e Enable messages filtering Severity of messages Show only messages of specific level All messages X Recipient Sender Show only messages related to comunication with these stations only from sender only for recipient containing Rance Show only messages received in time interval From 8 3 2010 FA 6 51 42 To 8 3 2010 A 6 51 4245 by C x ce This option allows you to filter out messages according to more extensive parameters From the drop down menu select what type of messages you wish to display In the Recipient Sender section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower ore only for recipient containing you can choose to
288. where the script will be stored section Click the Create script button to compile and save the installation script to the selected place AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Results of installation script creation Step 8 8 The installation scipt was successfully created in folder c temp t You can start the installation on a station by running the installation batch AvgSetup bat The Save settings button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole content of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station
289. will appear Station selection Step 5 7 Select stations where AYG 2012 should be installed and click the Install button gt Network checking results State Computer _ _IP address AVG Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Selected 1 From 1 te Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 Remote network installation final steps Station selection Step 5 7 Select stations where A G 2012 should be installed and click the Install button r Network checking results State Computer
290. will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG should be then transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Results of remote installation Step 979 Remote installation was launched on O station s AVG was detected on O station s Installation was not checked on O station s Installation was checked and AVG not detected on O station s The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wi
291. y removed Document Scanner for MS SharePoint Scans documents during download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 10 3 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as on the station although the predefined default settings are different Should you require more information about individual options please consult the AVG Internet Security or E Mail Server User Guide available to download from http www avg com ww en or the context help AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved HE ava 10 3 3 E mail Scanner for MS Exchange routing TA This item contains settings of the E mail Scanner for MS Exchange routing transport agent ere perce oe gt oes o License a l Basic Seti j gt Update asic gt etings Proxy Enable component Dial up Language URL a i Default install language X a 5 Anti Rootkit eng Exceptions a V Certify messages f Identity Protection ua The message does not contain any threats E Identity Protection settings Allowed list Potentially Unwanted Programs AE Virus Vault Product Improvement Programme i Ignore error status Scanning properties Server components Use Heuristics E E Anti Spam Server for MS Exchange
292. zard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers AVG Anti Virus Business Edition 2012 2012 Copyright AVG Technologies CZ s r o All rights reserved Creation of AVG installation script Step 1 8 The installation script serves as a AVG configuration template The installation script determines options and components for AYG installation The created script is used for automatic installation on other stations in your network Installation settings Step 2 8 Please enter parameters needed for installation of AYG on stations m License information 7 Name default system value from target station will be used I Company default system value from target station will be used V License number i m Folder with the AVG installation package e zaloha fel Download the newest version of AVG 2012 From the Internet into the selected folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to

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