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1. 12 Do Not Disturb DND 12 Station Lock personal password 13 Broadcasting Self Extension Number Confirmation 14 Executive Busy Override 15 Personal Account 15 Call on Holding 16 Remote program 16 Chapter 3 System Program Unlock System Password 17 Change System Password 17 System Data Default Set 18 Outside CO Line Connection Assignment 18 Disable CO Lines 19 Outside Call Answered Mode Management 20 Time Day Night Service Changing Mode 21 Day Service Changing Mode 22 Outside CO Line Ringing Selec
2. gt beep gt input 12 1 3 A confirmation tone 1beep is informs setting is completed When certain CO line is at monitor recorded mode the call will be recorded when it is access this assigned CO line 36 Chapter Three System Program 3 54 Enable Disable Extension User Use Monitor Record Function Format 1 49 ABCD N ABCD Extension number N 0 Disable monitor record N 1 Enable monitor record Description Assign if extension user has authority to use monitor record function the authorized extension user can monitor record certain CO line by input format 0 MN Refer 2 26 3 55 Enable Disable Extension s is Monitor Recorded Format 1 45 ABCD M Assignment for certain extension Format 2 45 A Assignment for all extensions ABCD Extension number that will be monitor recorded M 0 Disable monitor record M 1 Enable monitor record Description Allows assign whether monitor record certain extension Example Assign extension 8013 and 8126 are at monitor recorded mode Operating 1 Lifts extension 8001 unlock system 2 Input 45 8013 1 gt beep gt input 8126 1 3 A confirmation tone 1beep is informs setting is completed 1 This function is only available for model HC BC VC and DC L 2 This function is only effective on conversation between extension and outside caller 3 Allows only one line is monitor recorded at the same time when one extension is being r
3. 4 Hotel Management Hotel manager can inquire call bill with the help of this function extension number should be accord to room number 5 Call Bill Inquired Allows inquire received call outgoing call etc 6 Address List Use for add delete or edit address list 7 User Management Use for change login password 8 Help Call management system brief introduction 9 About Verify software version number for future upgrade or maintenance 45 Chapter Four Appendix Key telephone Series Introduction 4 4 TC 2000K Series Key phone Product Introduction TC 2000VK Series 8 16 CO lines 32 to 64Extensions TC 2000DK Series 4 to 16 CO lines 8 to 128 Extensions KP 07A Series Key telephone TC 2000HK Series 2to 6 CO lines 4 to 32 Extensions TC 2000AK Series TC 308AK TC 416AK Two Wires Communicate Structure Double CPU Upgrade amp Maintenance on Internet Global Short Message SMS Any extension port is enable compatible with keyphone or ordinary telephone allows use maximum of 128pcs key telephone 4 5 CTI Software Introduction Tn call and Out call auto displayed Dialing by mouse Monitor or monitor recorded Screen monitored Short message SMS Call bill inquired Customer information management z zE E 2 k za Contact information management pi LE LEA Support attachment voice record and RRERRRR
4. 2 Here attendant extension is as same as pre assigned 3 11 Cancel Day Service Changing Mode Format 891 Cancel Day 1 89 2 Cancel Day 2 System attendant mode will be restored to previous mode by this program 3 12 Cancel All Service Changing Mode Format 893 27 This program will cancel programming of 3 8 and 3 10 system attendant mode will be restored to previous mode 3 13 Outside CO Line Ringing Extension Cleared at Operator mode Format 11 MN M N CO line port number 01 16 Example Clear ringing extension when has outside calls on CO line 3 and 15 Operating 1 Lifts extension 8001 unlock system input 11 03 2 A confirmation tone is heard continue input 11 15 3 A confirmation tone 1 Beep informs you setting is completed 1 Input number by two digits 01 16 example CO line 3 is denoted as 03 IS 2 Allows assign maximum of 8 extensions are ringing at the same time when has outside call on per CO line To avoid confusion please use this program to clear current ringing extension first before change ringing extension 3 After cleared if do not assign ringing extension by below program 3 14 then the default operator extension will ring Chapter Three System Program 3 14 Outside CO Line Ringing Selection at Operator mode Description When an outside call is received at certain CO line the user can select which extension will ring Format 12 MN ABCD M N C
5. 2 ABCD ABCD Destination extension number Description Allows an extension user assign automatic transfer any calls to another designated extension unconditionally Example Manager whose extension is 8118 can assign all outside calls to his extension will be transferred to his secretary whose extension is 8119 automatically when he is in busy trip Operating 1 Lifts 8118 hear internal dial tone 2 Input 2 8119 3 Music is heard indicates setting is completed The last setting will replace previous one 2 16 Cancel Unconditional Transferred Format 2 00 Music is heard indicates setting is successful Chapter Two Operating 2 17 Call Transferred to Secretary Format 6 ABCD ABCD Secretary extension number Description All calls except secretary to superior will be transferred to secretary first the call will be transferred to superior only after filtrated by secretary Example Superior whose extension is 8008 can assign all calls will be transferred to his secretary whose extension is 8012 first automatically Operating 1 Lifts 8008 hear internal dial tone 2 Input 6 8012 3 Music is heard indicates setting is completed on 1 The last setting will replace previous one 2 Only allow secretary extension can call superior extension directly 3 Support maximum of eight extensions use this function in same time 2 18 Cancel Call Transferred to Secretary Format 6 00
6. Format 71 00 Description It is not allow existing same extension numbers in a system Sometimes user needs to change extension numbers by batch way the new extension number may same as original numbers to avoid conflict allows use this program to clear all extension numbers before program 3 49 3 47 Assign All Extension Numbers to Four Digits Format 7200 Description When a system existing two digits three digits and four digits extension number this program will make two digits and three digits extension numbers are invalid but will remain four digits extension numbers When user needs to change all extension numbers to four digits he can use this program to clear two or three digits numbers first Example Assign all extension numbers to four digits Operating 1 Lifts extension 8001 unlock system 2 Input 7 200 3 A confirmation tone lbeep is informs setting is completed 3 48 Assign Extension Number Length Digits Format 72 AM A The head digit of extension number M Extension length digits 2 3 4 Description This system is support existing two three four digits extension number at the same time but need to declare length of extension number that with assigned head digits 1 8 Example Assign head digit is 3 for the two digits extension number assign head digit is 6 for the three digits extension number Operating 1 Lifts extension 8001 unlock system 2 Input 72 3 2 gt beep g
7. 2 Groups of special head digits M 7 9 are accord to extension class 7 9 refer 3 41 31 Chapter Three System Program 3 40 Clear Head Digits Group Format 57M M Group 1 9 3 41 Certain Extension Outgoing Call Class Format Example 51 ABCD M First Class 52 ABCD M Second Class ABCD Extension number M is Outgoing Call Class M 0 Only make intercom call M 1 6 Restrict to dial CO calls with head digits in group 1 to 6 M 7 9 Allows to only dial CO calls with head digits in group 7 9 M 91 Hot line call to operator by lifts handset without any dial M 92 Allows dial numbers in speed dial memories only refer 2 2 5 Assign first outgoing call class is 2 for extension 8011 and class 3 for 8016 Operating 1 Lifts extension 8001 unlock system 2 Input 51 8011 2 gt input 80163 3 The last confirmation tone is informs setting is completed 3 42 Extension Outgoing Call Class Application D Example 1 Allows assign maximum of two outgoing call class for each extension but both of class must be same type namely it is not allowed to assign one class is belong to class 1 6 and the other is belong to class 7 9 2 When both of class are belong to class 1 6 then the extension is restricted to dial outside calls that with head digits assigned in corresponding group 3 When both of class are belong to class 7 9 then the extension is allowed to only dial outside
8. 1 Put in supplied CD to CD ROM open TC 2000C Call Management System click SETUP EXE to start installation 2 Please install accord to system guidance 3 After install is completed click START select PROGRAM then you can find the Call Management System click it to enter call charge system please refer chart 1 of call monitor interface 1 a iu man em ar a ar ar ar ar ar mn afafafa lt a d a lt 3 2 121 g s so s ajajajaja ajajaja aja res are 4 3 2 System Parameters Assignment Click UNLOCK from menu you can input administrator password default password is 1234 or operator password default is 4321 click CONFIRM can enter programming please refer chart 2 4 3 3 Other Components Introduction 1 PABX Setting Assign functions described in this manual of PABX also allows programmed by extension 8001 2 Charge Setting Parameters that related with call fee such as call rate charge mode etc 3 Accessorial Setting Assign some functions about PABX and computer such as COM port parameters etc
9. 38 Fax Received Automatically 38 IP Code of CO Line 39 Cancel Call Transferred to Secretary 39 Restore Personal Password 39 Change System Time 40 Call Charge Mode 40 Flash Time 41 Call Bill Memory Cleared Al Chapter 4 Appendix Program Table 42 Operating Table 44 PC Call Management Software 45 Key Telephone Series Products Introduction 46 Chapter One Brief Introduction Thank you for choosing our products TC 2000C series PA BX this system is include following models No Series Structure CO line Extension TC 2000AC Not expandable 2 3 4 8 16 24 32 TC 2000HC Card expandable 2 4 6 4 8 12 16 20 24 28 32 TC 2000BC Card expandable 8 12 16 16 24 32 40 48 128 TC 2000VC Card expandable 8
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11. Input 31 1234 3 A confirmation tone 1beep informs you setting is completed This program is only react on for model AC HC and BC Chapter Three System Program 3 5 2 Assign CO Line Connection for No 1 CO Line Card of model VC DC Format 31 ABCDEFGH ABCDEFGH CO line jack need to be connected Example Connect CO lines with jack 1 2 3 4 5 of No 1 CO line card namely it is enable CO line 1 2 3 4 5 Operating 1 Lifts extension 8001 unlock system 2 Input 31 12345 3 A confirmation tone 1beep informs setting you is completed 3 5 3 Assign CO Line Connection for No 2 CO Line Card of model VC DC Format 32 ABCDEFGH ABCDEFGH CO line port need to be connected Example Connect CO lines with port 1 2 3 4 5 of No 2 CO line card namely it is enable CO line port 9 10 11 12 13 Operating 1 Lifts extension 8001 unlock system 2 Input 32 12345 3 A confirmation tone 1beep informs you setting is completed 1 This program is only react on for model VC DC 2 CO line jack 1 8 of No 2 CO line card are correspond to actual CO line 9 16 3 The line will enter CO line orderly when extension make outside call example when CO line 1 2 3 are enabled the first extension will enter line 1 first at the same time the second extension will enter line 2 when it is free Suggest connect CO line that is frequent used for receive outside calls with after CO line jack as anterior CO lines are occupied by o
12. SU 1 Music is heard indicates setting is completed 2 Allows use extension 8001 to cancel by batch way refer 3 60 2 19 Do Not Disturb DND Format 71 Description Allows an extension user to prevent other parties from disturbing them The extension will not receive intercom or outside calls and it will not ring when has calls and send busy tone to outside caller but the assigned extension can make calls as normal Example A guest in hotel does not want to be disturbed in his rest time he can use this function to make his telephone will not ring when has calls Operating 1 Guest lifts his extension hear internal dial tone 2 Input 71 3 Music is heard indicates setting is completed Ss 1 After assigned DND function any calls can not call that extension 2 Do not disturb function will not invalid until it is cancelled 2 20 Cancel Do Not Disturb Format 70 a Music is heard indicates setting is completed Chapter Two Operating 2 21 Station Lock personal password Format tt 3 ABCD ABCD Personal password Description Allows extension user to lock his station so that other users cannot make outside calls until it is unlocked Any 4 digits code can be used to lock and unlock an extension Example Manager extension 8018 can make any calls he can lock his phone by password suppose password is 2589 when he leaves office his phone will disable to make outside calls after locked Operating 1 Ma
13. calls that with these head digits Assign head digits 0 168 and 13 are belong to group 2 Assign head digits 9500 and 193 are belong to group 3 Assign head digits 0757 020 and 010 are belong to group 7 Assign head digits 133 and 130 are belong to group 8 Allows assign various combination accord to necessary examples Suppose first class of extension A is 2 second class has not set then extension A is restricted to make outside calls with head digits 0 168 and 13 Suppose first class of extension B is 2 second class is 3 then this extension is restricted to make outside calls with head digits 0 168 13 9500 and 193 Suppose first class of extension C is 7 second class has not set then this extension is allowed only dial outside calls with head digits 0757 020 and 010 Suppose first class of extension D is 7 second class is 8 then this extension is allowed only dial outside calls with head digits 0757 020 010 133 and 130 s ds Chapter Three System Program 3 43 All Extensions Outgoing Call Class Format 54 M First Class 55M Second Class M is Outgoing Call Class M 0 Only make intercom call M 1 6 Restrict to dial CO calls with head digits in group 1 to 6 M 7 9 Allows to only dial CO calls with head digits in group 7 9 Example Assign first outgoing call class is 3 for all extensions Operating 1 Lifts extension 8001 unlock system 2 Input 543 3 The last confirmation ton
14. for the sales Dept press 1 for the service Dept press2 or input extension number directly Outside caller can dial 1 to reach sales Dept And extensions in sales Dept will ring by turn at this time Required to assign extension numbers for numeric button 1 9 first related setting please refer 3 25 and 3 26 Chapter Three System Program 3 25 Clear Extension Numbers Assigned for a Numeric Button Format 140 N N Numeric button 1 9 Description Allows clear extension numbers that assigned for a numeric button 1 9 suggest to use this program to clear previous setting before program 3 26 3 26 Assign Extension Numbers for a Numeric Button Format 150 N ABCD N Numeric button 1 9 ABCD Extension number Description Allows assign extension numbers belong to numeric buttons 1 9 here each button is regarded as an extension group outside caller can reaches extension in accordant group by dial digits 1 9 the extensions within group will ring by turns Example Assign when outside caller dial 1 will reaches group that including 8002 8003 8004 and 8005 these extensions will ring by turns Operating 1 Lifts extension 8001 and unlocked 2 Input 150 1 8002 gt input 150 1 8003 input 150 1 8004 gt input 150 1 8005 3 A confirmation tone 1 Beep informs you setting is completed 1 Allows assign maximum of8 extensions are ring by turns for each numeric IS button when outside
15. mode when his call is received at your side please transfer this call to extension 8001 remote program can be performed when communicate is established Chapter Three System Program 3 1 Before System Programming This system has factory default settings refer 3 4 If any of programming needs to be changed you can change the setting by system programming Default setting shows you the factory default setting 1 System programming can only be performed from extension 8001 2 Required Telephone Set DTMF dial mode 3 Start with key and end with key allows use key to re program if any error occur during programming need not hangup 4 A confirmation tone 1 beep informs you that setting is completed if an alarm tone 3 beeps is heard this informs you that the entry is invalid 3 2 Unlock System Password Format 01 ABCD ABCD System password Description Password is required for entering the system programming mode Example Unlock system by password before system program Operating 1 Lifts extension 8001 2 Input 01 1234 one beep tone is heard keep off hook 3 Start programming 1 Password is 1234 at factory default mode 2 A confirmation tone 1beep is heard informs you that unlock password successfully please keep extension 8001 is off hook you can continue programming by entering program format 3 If extension 8001 is hangup during programming you need to input password to
16. through to 8002 and 8065 here 3 party internal conference is established When extension A and B are making internal talk if A is transfers this call to C no matter at any condition as long as B is hangup will make transfer failure A and C will hear busy tone 2 11 Operator Call Format Dial 9 Description Every extension user can reach operator by dial 9 directly Example In hotel guest whose extension number is 6013 can get through to hotel restaurant with the help of operator when he does not know restaurant number Operating 1 Guest 6013 lifts handset hear internal dial tone input 9 to call operator 2 Operator lifts handset to answer 6013 and then transfer call to restaurant 3 Guest 6013 can get through to restaurant LS 1 This system supports two operators refer 3 15 when extension dial 9 the call will go to No 1 operator when it is free otherwise call will be forwarded to No 2 operator automatically When both of them are busy the call will be failure 2 The direct outgoing mode extension must to dial 9 to call operator 2 12 Make Your Telephone Ringback Automatically When an Extension Line Becomes Free Automatic Callback Busy Format Tap hook swtich 00 Description Allows assign send callback ringing to notify an extension user automatically when the ever called extension becomes available Example You called extension 8008 but it is busy Operating 1 Lift your handset dial 8008 whe
17. will be auto forwarded to attendant 2 when both are busy system will send suggestive message to outside caller 3 At any service mode when extension dial 9 the call will reach to attendant 1 first if it is busy the call will auto forwarded to attendant 2 if both are busy system will send busy tone 4 At default mode Ext 8002 and 8003 are performed as attendant 1 and 2 5 If you need more attendant extensions allows assign Busy Transferred for more extensions when the called extension is busy the call will be auto transferred to next assigned extension allows extend to ten extensions Chapter Three System Program 3 17 Outgoing Message OGM Format 22 N N 1 OGM 15 seconds N 2 OGM 2 7 5 seconds N 3 OGM 3 7 5 seconds Description Allows to record up to 3 outgoing voice message total 30 seconds this message is played when a caller accesses the DISA feature Example Record first outgoing message OGM 1 Operating 1 Lifts extension 8001 unlock system input 22 14 2 A beep tone informs recording is start record up to 15 seconds message 3 A confirmation 1 Beep tone informs recording is completed The following are some examples of OGM OGM 1 This is A company for the sales division press 8003 for the service division press 8006 for fax press 8008 to call operator press 0 Description System will greet outside caller by first message the caller can dial extension number direct
18. 16 32 40 48 56 64 No Main Functions Flexible coding Extension Number Assignable Extension ring by turns when has outside call is access programmable Enable disable outside caller reaches extension by one touch dialing Auto adapt FSK and DTMF caller ID signal caller ID transferred Multi classes restricted of outgoing call Outward code dialing least cost route can save call fee 1 2 3 4 5 Station lock personal password allows lock your extension 6 7 8 Auto add IP code when dial long distance call 9 Ringing extension assignable allows 8 extensions are ringing at that same time 10 Twin route 3 OGM for auto attendant OGM 1 15s OGM 2 7 5s OGM 3 7 5s 11 One touch dialing allows call to operator by one key 12 Make outside call by code speed dialing increase your work efficiency 13 Busy Transfer Unconditional Transfer Do Not Disturb DND 14 Extension or CO line groups assignable can realize call fee calculated separately 15 Party conference with caller ID transferred 16 PC management software can manage call fee and function programmed by PC etc 17 Support polarity reverse detection 18 High capacity call bill memory can save call bill in any time 19 Remote program supply more convenient and easy after service 20 Extension free notice when ever called ext is becomes free will send ring to inform you 21 Allows user input his
19. F Broadcast O J e Mono channel plug gt Digital 2 25 Self Extension Number Confirmation Format 9 ra m 4 Po N lt Amplifier ET ooo AUX port Description User can confirm their extension jack and extension number by this way lt a 1 Extension will ring after hangup with a display seven digits the ahead three digits are Jack number the behind four digits are extension current number 2 When extension number is less than four digits system will make up four digits by add 0 ahead of extension number 01700648 Ahead three digits 017 is extension jack number namely it is No 17 extension Behind four digits 0088 means extension current number is 88 Chapter Two Operating 2 26 Executive Busy Override Format 0 MN MN CO line port number 01 16 Description Enable or disables using this feature at each extension if enabled authorized user can monitor or interrupt an established call refer 3 54 Example Extension 8003 is enabled to use executive busy override function he wants to interrupt CO line 4 Operating 1 Lifts 8003 hear internal dial tone input 0 04 2 8003 user can interrupt CO line 4 after two seconds This function is supplied to superior for management purpose we are irresponsible for any result from use this function 2 27 Per
20. HIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE SOCKET OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE Table of Contents Chapter 1 Before Program Brief Introduction Installation and Connection Technical Index Chapter 2 System Operating Intercom Calling 5 Outside CO Line Access Mode Selection 5 Receiving Call 7 Call pickup JJ 7 Call Transferred 8 Operator Call 10 Automatic Callback Busy 10 Busy Transferred 11 Unconditional Transferred 11 Call Transferred to Secretary
21. M st LO N N N N N N M ae ise M mM c 43 Operating Table wo Appendix foe ad mM Chapter Four 4 2 Operating Table piuigAO Asng aaljnoexy UONJEWIUOD JOqUINN uoirsu lx3 Ji8S Bunseopeoig qin siq JON oq 99Ue9 aNG qinisiq1oN oq 00 9 ae1 19 S 0 p au1i Jsue1 29 I Sueo goav9 t K1E 9199S 0 p9llojsue 9 6unei do uoljoun4 L Goavv t poh aoave a puomssed jeuosiad 4901 uolje S perf mesa par b 00 yonms yooy dey sng yoeq jeg 9 yewojny G99Y suo su9 x3 Z y9 msyooy de L pue OO Awed 2ou ij JuoS aogy uo rsu x pue yoymsyooy del jeo pisino usamjag 19JSUe1l 129 a G Godav 10 aoav Gu e5 uiooi 1lul L L L L L z L K 9 NW Buljeiq p ds euosied uz m UBJopoge NW sx J qwuny aul OD pisinO C ve tc ce LZ Jo JaquNN Bu e g paads ubissy oz 6 ON u 1 OD P9ll9j9ld NW Aq eu 1 O9 pisino sseooy poo pIEMJNO puly uono l s S JO puoo s Jelp 0 1e1q poN ss 99y aul OD p s nO E E eee m O o S 44 Chapter Four Appendix PC Call Management Software 4 3 PC Call Management Software Introduction This system is supports our PC Call Management Software allows manage system call function programmed by PC etc make system management and maintenance more convenient 4 3 1 PC Call Management Software Installation
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23. O Line Access Mode Selection Description Allows an extension user to make a call to an external party by use one of the following line access methods 2 2 1 Access Outside CO Line by Press 0 Example Non direct outgoing mode extension 8008 make an outside call Operating 1 Lifts extension 8008 hear internal dial tone 2 Press 0 to get external dial tone 3 Dial outside call number 2 2 2 Access Outside CO Line by Second or Third Outward Code Least Cost Route Example Non direct outgoing mode extension 8008 make an outside call via VOIP line that is correspond to outward code 3 Operating 1 Lifts extension 8008 hear internal dial tone 2 Press 3 to access VOIP line 3 Dial outside call number c This function is applies to place where has several telecom providers allows user access designated CO line that can supply least call fee please refer 3 20 Chapter Two Operating 2 2 3 Access Outside CO Line Directly Example Direct outgoing mode extension 8008 make an outside call Operating 1 Lifts extension 8008 2 Dial outside call number when hear external dial tone Extension will enter CO line when lifts handset if has idle CO line refer 3 50 2 2 4 Access Outside CO Line by Preferred CO Line Format MN MN CO line port number 01 16 Example Extension 8008 is wants to make an outside call via CO line 3 Operating 1 Lifts extension 8008 2 Dial 3 when hear internal dial tone 3 Dial o
24. O line port number 01 16 ABCD Ringing extension number Example At operator service mode assign extension 8003 and 8013 will ring when has outside call is on CO line 02 Operating 1 Lifts extension 8001 unlock system 2 Input 12 02 8003 a confirmation tone is heard 3 Continue input 12 02 8013 4 A confirmation tone 1 Beep informs you setting is completed 1 Allows assign maximum of 8 extensions are ringing at the same time for each CO line when you are ready to assign ringing extension please clear previous setting first by program of 3 13 2 Any extension can be assigned as ringing extension 3 15 Attendant 1 Assignment at Auto attendant mode Format 25 ABCD ABCD No 1 attendant extension number Example Assign 8006 as No 1 attendant extension at auto attendant service mode Operating 1 Lifts extension 8001 unlock system 2 Input 25 8006 3 A confirmation tone 1 Beep is informs setting is completed 3 16 Attendant 2 Assignment at Auto attendant mode Format 26 ABCD ABCD No 2 attendant extension number Example Assign 8026 as No 2 attendant extension at auto attendant service mode Operating 1 Lifts extension 8001 unlock system 2 Input 26 8026 a confirmation tone informs setting is completed 1 Allows any extension is assigned as attendant extension 2 At auto attendant mode when outside caller dial 0 the line will reach to attendant 1 when 1 is busy the call
25. OG for backup battery oO o o o Le ILo ILo Lo Lo Lo Lo o Model BC back view Tone card 6 CO line card slot D Extension card slot Chapter One Technical Index 1 2 Technical Index Specifications Extension 4 to 128 CO lines 2 3 4 6 8 12 16 Standard jack CO Extension jack Rj11 for connect with PC E k COM port external music jack 2 verior Jack l Model BC HC VC DC additional port PC voice record port Broadcast port Tone output port 3 Communicate TC 2000AC TC 2000HC 7 channels Channel TC 2000BC VC DC 15 channels 4 Transmission Extension to extension lt 1 5dB Attributes Extension to trunk line lt 2 0dB 5 Ringing TC 2000AC Ac65v 50Hz current TC 2000BC HC VC DC Ac65v 25Hz Degree of 300Hz 600Hz lt 40dB Unbalance 600Hz 3400Hz lt 46dB about earth CO line Tone from local telecom office Internal dial tone 450Hz continuous sine wave Signal tone Internal ringback tone 450Hz sine wave 1s on 4s off Internal busy tone 450Hz sine wave 0 35 on 0 3s off Internal confirmation tone 450Hz sine wave 1s on Internal error tone 450H
26. RERERRRRRRR ej ZRRRERRERRERRARRRR remind ERRRRERRRRRRERRERRR z 3 DE Gula GE Eju EEE Limitless computer users PETITS Multi authority management ensure data managed reliable art art When you need key telephone system products you are welcomed to contact with your dealer to purchase our TC 2000K series products 46
27. TC 2000C Series Model TC 2000AC TC 2000HC TC 2000BC TC 2000VC Instruction Manual Precautions Keep the unit away from heating appliances and electrical noise generating devices such as motors and televisions These noise sources can interfere with the performance of machine 2 Keep away from AC power source when install the telephone cables 3 Avoid using the same power supply outlet for computers and other office equipments otherwise the system operation may be interrupted by the induction noise Unplug during install or remove the expansion boards and the boards should be installed or removed vertically to avoid short circuit After system is started if it does not operate properly please restart it If it is still works improperly please contact with your dealer This unit should be kept free of dust moisture high temperature and vibration and should not be exposed to direct sunlight Never attempt to insert wires pins etc Into the vents or other holes of this unit Do not use benzine thinner or the like or any abrasive powder to clean the cabinet Wipe it with a soft cloth WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND ASK FOR HELP FROM YOUR DEALER MODEL HC BC VC AND DC ARE REQUIRED EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS T
28. caller is press a button 2 Allows assign same or different extension number for each numeric button 3 When the assigned extension is busy system will search idle extension start from next extension in the case of all extensions are busy outside caller can listen a message played informs him that extension is busy please dial later 4 When enable function of 3 24 the assigned numeric button digit is not allowed use as head digit of extension number otherwise that extension number will be invalid 3 27 Extension is Allowed Access Only Designated CO Line Format 41 MN ABCD MN CO line port number 01 16 ABCD Extension number Description The assigned extension is allowed to access only designated CO line to make outside calls Example Assign extension 8013 is allowed to access only CO line 4 Operating 1 Lifts extension 8001 and unlocked 2 Input 41 04 8013 3 A confirmation tone 1 Beep informs you setting is completed 27 1 Outside call from any CO line can be transferred to this assigned extension as well as allows user to pick up any outside call 2 Only one CO line can be programmed belong to an extension the last setting will replace the previous one Chapter Three System Program 3 28 Cancel Extension is Allowed Access Only Designated CO Line Format 43 ABCD ABCD Extension number Description Cancel assigned extension is allowed to access only designated CO line 3 29 Exclusive CO Line of Des
29. e Extension 8027 user is forget his personal password he can restore his password to default 1234 Operating 1 Lifts extension 8001 and unlock 2 Input 94 8027 3 A confirmation tone 1 beep is informs setting is completed 1 The default personal password is 1234 Refer 2 22 IZ 2 Normally restore password with the help of administrator 39 Chapter Three System Program 3 62 Change System Time Format 1 951YY MM DD W Change Year Date Week Format 2 95 2 HH NN Change Hour Minute YY Year MM Month DD Date W Week Monday Sunday 1 7 HH Hour NN Minute Description This system is supports PC call management software can manager CO line and extension calls when use PC bill software in order call bill memory of system can store call bills normally when computer is closed please adjust system time properly Example Assign system time is at 15 20pm on Aug 13 2006 Sunday Operating 1 Lifts extension 8001 and unlock 2 Input 95 1 06 08 13 7 gt beep gt input 95 2 15 20 3 A confirmation tone 1 beep is informs setting is completed I 1 Denotes date and time by two digits such as June denotes as 06 2 Use 24 hours to denote time i g at 4 o clock afternoon is denoted as16 3 Monday to Saturday is denoted as 1 6 Sunday is denoted as 7 4 When power failure over 24 hours system time may becomes inaccurate we are suggest to re set system time when po
30. e is informs setting is completed 1 When needs assign same class for the most of extensions this program can help you complete setting quickly Example When needs to assign class 1 for extension 8008 8012 assign class 7 for extension 8015 8016 and 8018 other extensions class is 2 therefore please assign all extensions class is 2 first then change class of extension 8008 and 8012 to class 1 change class of extension 8015 8016 and 8018 to class 7 Operating 1 Lifts extension 8001 unlock system 2 Input 54 2 to assign all extensions class to 2 3 Input 51 8008 1 gt beep gt input 51 8012 1 gt beep gt 51 8015 7 gt beep gt 8016 7 gt beep gt 8018 7 3 44 Cancel Extension Outgoing Call Class Format 1 53 ABCD Cancel for certain extension Format 2 53 Cancel for all extensions ABCD Extension number Example Cancel outgoing call class for extension 8015 Operating 1 Lifts extension 8001 unlock system 2 Input 53 8015 3 A confirmation tone 1beep is informs setting is completed 3 45 Restore All Extension Numbers Format 7000 Example Restore all extension numbers to factory default mode Operating 1 Lifts extension 8001 unlock system 2 Input 7 000 3 A confirmation tone 1beep is informs setting is completed The default extension numbers are 8001 8128 33 Chapter Three System Program 3 46 Clear All Extension Numbers
31. ecorded the other enable extensions will not be recorded until the first one is disconnect 4 This function is supplied to superior for management purpose we are irresponsible for any result from use this function improperly 5 Model BC VC and DC are support tape recorder or digital recorder also allows use our PC Voce Record Software that can supply a more convenient and bigger capacity voice record way When use digital voice recorder and PC Record software need to connect it with Digital Port on the tone board please refer follow chart l Tape Voice Recorder d ORe O Broad ast Voice Recorder RJIIPlug LI E E im 000 a a ae Digital Port Tone Board 3 7 PC Tone Card MIC Port Digital Voice Recorder Chapter Three System Program 3 56 Enable Disable Extension User Use Speed Dialing Function Format 1 4 0 ABCD N ABCD Extension number N 0 Disable use speed dialing N 1 Enable use speed dialing Description Assigns if extension has authority to use speed dialing function IS The authorized extension can make outside call by input MN here MN is speed dialing number that is accord to a CO line number therefore user can store often use outside number in system allows assign up to Ninety nine speed dialing numbers for outside numbers with max of 24 digits per number
32. ed line of extension A and B other extensions are not allowed to use CO line 1 even itis idle assign extension D can only access CO line 5 to make outside call extension D is not allowed to use other CO lines Group 2 Extensions lt u gt VU 1 2490484 5 Group 2 Outside Lines Chapter Three System Program 3 38 Head Digits of Restricted Dial CO Line Number Format 57 M ABCD M Group 1 6 ABCD Head digits of restricted dial CO line number Description Allows assign head digits maximum of 4 digits of any restricted CO line number the CO line numbers that with these assigned head digits are restricted to dial Example Assign head digits 0 and 168 belong to group 1 assign 13 and 9 belong to group 2 Operating 1 Lifts extension 8001 unlock system 2 Input 57 1 0 gt beep gt input 16 8 gt beep gt input 57 2 13 gt beep gt input 9 3 The last confirmation tone is informs setting is completed 1 Allows assign maximum of twenty restricted head digits for each group when the head digits is less than 4 digits please end by 2 Groups of restricted dial head digits M 1 6 are accord to extension class 1 6 refer 3 41 3 When needs to restrict certain extension to make long distance call you can assign 0 to a group and assign extension class is as same as that group Example assign 0 to group 3 assign extension class is 3 the
33. ed message is not satisfied allows record again the last recording will replace the previous one refer 3 17 Chapter Three System Program 3 19 Verify External Inputted Holding Music Format 24 Description Allows user to input fond music to system as holding music he can verify the holding music performance by this program 1 Model DC has a volume switch can adjust holding music sometimes mute L is caused by the volume is adjusted to minimum 2 Verifying just for reference the real timber should be verified in practise 3 20 Assign Outward Code Least Cost Route Format 97 1A MN Assign second outward code 972 AMNZ Assign third outward code A Outward code 1 8 MN CO line jack number 01 16 Description Allows extension user make outside calls by input outward code to enter special CO line least cost route this function is suits for place where use CO lines supplied by different telecom providers Example dial 3 to enter telecom provider A lines dial 4 to enter provider B lines here 3 is regarded as second outward code and 4 is regarded as third outward code Example User has total 12 CO lines 7 ordinary lines are connected with CO line jack from 1 to 7 and 5 VOIP lines are connected with CO line jack from 8 to 12 here assign when dial 3 will auto search idle VOIP lines which start from CO line jack 8 Operating 1 Lifts extension 8001 unlock system 2 Input 971 3 08 3 A confirma
34. fond music as holding music Additional Features No for TC 2000HC TC 2000VC TC 2000BC and TC 2000DC Series Card expandable structure increase or decrease capacity conveniently Power switch backup battery compatible option 1 2 3 Broadcast port for connect external amplifier to make broadcasting 4 PCrecord software can record internal or external call conversation option j Chapter One Installation and Connection 1 1 Names Front view 2 Left view O a 6 Right view ml Model 208AC 308AC back view Pi mn un Model 416AC back view Part Names LED 2 Power switch CO line jack 4 Extension jack 5 Power socket 6 Rj11 for connect with PC COM port External music inputted port Part Names LED Power switch Rack mount panel option Chapter One Installation and Connection Part Names D Power socket Power fuse Connect PC record software Broadcast signal output port External music jack 6 Rj11 for connect with PC COM port CO line card slot Extension line card slot Backup battery box 49 Backup battery option Part Names Heat dissipation Power switch Power socket Connect point ON
35. hen assign certain CO line at operator answer mode Chapter Three System Program 3 7 4 Auto Attendant Answer Call that Received via Designated CO Line Format 20 MN Example Assign CO line 2 is at auto attendant mode and others at operator answer mode Operating 1 Lifts extension 8001 and unlock 2 Input 21 4 3 A confirmation tone 1 beep informs all CO lines have been assigned to operator answer mode 4 Input 20 02 5 A confirmation tone 1beep informs CO line 2 has been assigned to auto attendant answer mode When need to assign some CO lines are at auto attedant answer mode please assign all CO lines at operator answer mode first then assign certain CO line at auto attendant answer mode 3 8 Time Day Night Service Changing Mode Format 87 AB CD EF GH M Period 1 88 AB CD EF GH M Period 2 AB CD Time service start time EF GH Time service end time M 1 Auto attendant service M 0 Operator service Example Assign system is at operator service mode in 8 30am 12 00am and 13 30 pm 17 30pm other times at auto attendant service mode Operating 1 Lifts extension 8001 unlock system 2 Input 87 08 30 12 00 0 a confirmation tone 1 Beep is heard 3 Continue input 88 13 30 17 30 0 4 A confirmation tone 1Beep informs you setting is completed 1 Use 24 hours to denote the time 2 Allows assign different service time in a day or extend to next day Example Assign sy
36. ifts extension 8001 and unlock 2 Input 83 1000 3 A confirmation tone 1 beep is informs setting is completed lt We are suggest assign flash time as 760ms normally 3 65 Call Bill Memory Cleared Format 1 96 00 Description Call Bill Memory is use for store call bill when computer is closed the recorded bill will be transferred to computer when PC Bill Software is running Normally use this function to clear call bills created by system debugging 1 The call bill can not be restored once it is cleared L 2 Allows store maximum about 2 500 pieces call bill when computer is closed the storage is related with length of number We are suggest upload bill to computer regularly otherwise memory cannot store bill when it is full 3 66 Pulse and Tone Mode Setting Format 1 28 M M 0 Tone mode M 1 Pulse mode Description Allows assign Pulse or Tone mode for CO line LZ At factory default is Tone Mode 41 Programming Table Appendix Chapter Four sse O puoo s W qogv s sse 9 S414 NDIY IS WZS dno19 s1I6iq pe H 12919 B a qwuny aul Pouv Ej 09 Iela peyoujsey jo su 61 a peeH dno 9 e 0 Buojag 0z ONW8y s eu OD p leuBis q ubissy dnog e 0 Buojag S Q938v Lr 6L S Uo su9 yX3 pajeuBbiseg ubissy uoisua xq Jouadns Q98V NN r p leuBis q Jo u 1 OO AIsnio9x3 81 B E E R oN Bess N p p 109 e Bulu lsi1 ca az NZ
37. ignated Superior Extension Format 42 MN ABCD MN CO line port number 01 16 ABCD Extension number Description Assign specific CO line is exclusive used by designated extension Other extensions are not allowed to use this exclusive CO line but the superior extension can use other CO lines also Example Assign CO line 13 is exclusive used by extension 8008 user Operating 1 Lifts extension 8001 and unlocked 2 Input 42 13 8008 3 A confirmation tone 1 Beep informs you setting is completed Each exclusive CO line can be shared by maximum of 4 extensions 3 30 Cancel Exclusive CO Line of Designated Superior Extension Format 44 MN MN CO line port number 01 16 3 31 Cancel All Extensions Allowed Access Only Designated CO Line Format 43 Please use this program to clear previous setting before a new program 3 32 Cancel All Exclusive Used CO Lines of Superior Extension Format 44 Please use this program to clear previous setting before a new program 3 33 Assign Designated Extension is Belong to a Group Format 47 ABCD G ABCD Extension number G Group number 0 9 Example Assign extension 8006 8007 8008 are belong to group 1 assign extension 8009 8010 are belong to group 2 Operating 1 Lifts extension 8001 unlock system 2 Input 47 8006 1 gt beep gt input 8007 1 gt beep input 8008 1 gt input 8009 2 gt beep gt input 8010 2 3 The last c
38. ignment for all extensions ABCD Extension number MN Line duration 01 60 minutes Description Sets an maximum time allowed for a conversation with an external party Example Assign 8012 call duration is 5 minutes and 8016 call duration is 13 minutes Operating 1 Lifts extension 8001 unlock system 2 Input 91 8012 05 gt beep gt input 8016 13 3 A confirmation tone 1beep is informs setting is completed 1 Duration time limit is among 1 60 minutes input time by two digits example minute is denoted as 01 2 This program is only effective for an outside call the actual duration time may has a little different from the assigned duration time 3 System will send beep sounds at 15 seconds intervals in the last 60 seconds then line will be disconnected when programmed time is expires 3 52 Cancel Outside CO Line Duration Time Limit Format 1 92 ABCD Cancel for certain extension Format 2 93 Cancel for all extensions ABCD Extension number 3 53 Enable Disable CO Line s is Monitor Recorded Format 1 46 MNA Assignment for certain CO line Format 2 46 At Assignment for all CO lines MN CO line port number 01 16 A 0 Disable monitor record A Enable monitor record Description Allows assign whether monitor record certain CO line Example Assign CO line 03 and 12 are at monitor recorded mode Operating 1 Lifts extension 8001 unlock system 2 Input 46 03 1
39. ine when has call is received when you are ready to do setting 3 23 please use this program to clear previous setting first 3 23 Assign Outside Line Ring by Turns Format 13 MN ABCD MN CO line 01 16 ABCD Extension number Description Allows assign extension ring by turns when has outside call is access at operator service mode this function can supply a equal answering chance for each extension user Example Assign extension 8002 8003 8004 and 8005 will ring by turns when has outside call is access on CO line 03 Operating 1 Lifts extension 8001 and unlock 2 Input 11 03 first to clear previous setting of CO line 03 3 Input 13 03 8002 gt input 13 03 8003 input 13 03 8004 gt input 13 03 8005 4 A confirmation tone 1 Beep is informs setting is completed 1 Allows assign maximum of 8 extensions same or different are ring by turns for each CO line when has call is access 2 When the assigned extension is busy system will search idle extension start from next extension automatically in the case of all extensions are busy outside caller has to wait 3 24 Enable or Disable Outside Call Reaches to Extension by One Touch Dialing at DISA mode Format 29 Mt M 0 Disable one touch dialing M 1 Enable one touch dialing Description The outside caller will hear outgoing message when system is at auto attendant mode DISA Example a greet message is play This is A company
40. ly or dial 0 for the operator OGM 2 We are sorry the line is currently busy you could dial other extension number or press 0 to operator Description System will send suggestive message to outside caller in the case of called extension is busy If outside caller does not dial any right extension number within a certain time the call will be released OGM 3 Weare sorry the line is no answer you could dial other extension number or press 0 to operator Description System will send suggestive message to outside caller in the case of called extension is no answer If outside caller does not dial any extension number within a certain time the call will be released 27 Suggest record message in guiet environment use high guality telephone use handset to do recording in order to get high guality timbre 3 18 Listening a Recorded Message Format 23 N N 1 Listen OGM 1 N 2 Listen OGM 2 N 3 Listen OGM 3 Description Allows to play back a recorded message to verify its performance Example Play the first outgoing message OGM 1 Operating 1 Lifts extension 8001 unlock system 2 Input 23 1 3 User can verify the recorded message 1 Has built in two sets of recording system for model VC BC and DC so you will hear recorded message will be played in twice if it is played one time only or one of message is un normal that may indicates recording system has problem please check it 2 When the record
41. n if the call is ringing within his extension group he can pickup call by 7 Chapter Two Operating 2 6 2 Directed Call Pickup Format 9 Description Allows an extension user to answer a call ringing at any other extension If the call is ringing within his extension group he can pickup call by 7 If the call is ringing in different extension group he must to pickup by 9 Example extension A and B are ringing at the same time they are in different group at this time extension C wants to pickup calls if C and A are in same group C can pickup call ringing at A by 7 however when C is input 9 he will pickup call ringing on extension that is connect with anterior extension jack first the extension in after jack will keep ringing 2 7 Transfer Outside Call to Extension Format Tap hook switch ABCD ABCD Extension number Description Allows an extension user transfer an outside call to another extension When has outside call is received at extension A user A is transfers this call to extension B music is sent to outside caller while being transferred when B is lifts handset communicate between A and B is established whoever A or B is hangup the remain party will get through to outside caller Example Has outside call is received at 8002 user wants to transfer this call to 8015 Operating 1 Extension 8002 is talking with outside caller 2 User 8002 taps hook switch rapidly get internal dial tone in
42. n hear internal dial tone 2 Busy tone is sent when 8008 is busy 3 Tap hook switch and input 00 hangup when music tone is heard 4 When 8008 is becomes free your phone will ring with display number 8008 5 Lift your handset 8008 will ring automatically and with display of your extension number you can get through to 8008 when it is lifted Chapter Two Operating 2 13 Busy Transferred Format 1 ABCD ABCD Destination extension number Description Allows an extension user assign automatic transfer outside calls to another designated extension when the called extension is busy Example Manager whose extension is 8118 can assign all outside calls to his extension will be transferred to his secretary whose extension is 8119 automatically when his extension is busy Operating 1 Lifts 8118 hear internal dial tone 2 Input 18119 3 Music is heard indicates setting is completed a 1 When extension A has been assigned busy transferred to extension B outside calls will be transferred to B automatically when A is busy when B is busy if B has been assigned busy transferred to C then this outside call will be transferred to C automatically allows busy transferred ten times otherwise outside caller will hear busy tone 2 The last setting will replace previous one 2 14 Cancel Busy Transferred Format 100 Music is heard indicates setting is successful 2 15 Unconditional Transferred Format tt
43. nager lifts his extension 8018 hear internal dial tone 2 Input 3 2589 3 Music is heard indicates setting is completed L 1 Non of extension is locked at default mode 2 Default personal password is 1234 2 22 Unlock Personal Password Format 4 ABCD ABCD Personal password Description Allows user to unlock his extension by password 2 23 Change Personal Password Format 5 abcd ABCD abcd current password ABCD new password l 1 Default personal password is 1234 2 Suggest user change password before using 3 In the case of forget password please contact with administrator to restore your password to default password 1234 then re set password refer 3 61 Chapter Two Operating 2 24 Broadcasting Format t 8 Description Supply audio output port allows user connect external amplifier with that port make voice announcement over the external speaker Example Manager wants notice all staffs have a conference in meeting room in 15 00pm Operating 1 Manager lifts his extension hear internal dial tone then input 8 2 Manager can announce over his telephone then hangup to exit broadcasting IS 1 Only model HC VC BC and DC are support this function 2 Allows any extension to make broadcasting by this function 3 Model HC VC BC and DC broadcasting output electricity level is 200m Vrms impedance 1K 4 Please refer amplifier connection way Tone card gt Music O
44. nput to retake call within 4minutes otherwise line will be released Allows other extension retake this call by input 2 29 Remote Program Format Tap hookswitch Description Allows an extension user to program a PABX system that is using in different place it can supply a convenient and high efficiency service for PABX end user Example When you encountered puzzle on system programming you can solve it with the help of PABX dealer or manufacturer herein after named service center by their remote program operating Operating 1 Lift your extension 8001 make a call to service center 2 When your call is get through to service center please tap hook switch here service center technician is under holding music you hear internal dial tone 3 You should input on your phone can restore talk with technician 4 You can ask technician to assign functions according your necessary by phone he can program your PABX by his telephone at the same time 5 A confirmation Beep tone indicates setting is completed if three continued Beep tone is sent indicates setting was failure please program again 6 Please hangup your extension after complete setting 27 1 You must to call service center by your extension 8001 2 When your call is get through to service center technician can start program for your machine need not input system password 3 Also allows technician call you if necessary at any attendant
45. nput 21 3 A confirmation tone 1 beep informs you setting is completed 3 7 2 Auto Attendant Answer All Received Outside Calls DISA Format 20 Description When a caller reaches a DISA line non of extension will ring until caller input extension number a message will greet caller allows an outside caller to access specific extension directly the caller can dial destination extension number during the message or after tone In the case of caller does not know extension number he can dial 0 to reach operator his call can be transferred to another extension with the help of operator Auto attendant mode is suits for the place where has not operator on duty Example Assign all outside calls are answered by outgoing message OGM Operating 1 Lifts extension 8001 and unlock 2 Input 20 3 A confirmation tone 1 beep informs you setting is completed 3 7 3 Operator Answer Call that Received via Designated CO Line Format 21 MN Example Assign CO line 3 is at operator answer mode and others at auto attendant mode Operating 1 Lifts extension 8001 and unlock 2 Input 20 3 A confirmation tone 1 beep informs all CO lines have been assigned to auto attendant answer mode 4 Input 21 03 5 A confirmation tone 1beep informs CO line 3 has been assigned to operator answer mode When need to assign some CO lines are at operator answer mode please assign all CO lines at auto attendant answer mode first t
46. onfirmation tone beep is informs setting is completed Chapter Three System Program 1 Allows assign same extension to different group G1 and G2 the format is 47 ABCD G1 G2 2 Allows program by batch way when extensions have same format please refer above operating when first time input format 47 allows continue behind programming Only when has any error occur during programming then can use to start a new setting 3 Different group member can make intercom call with each other but they can only use CO line belong to their group refer 3 35 4 Call can be transferred between different group but call pickup code is different when pick up call between self group or in other group refer 2 6 5 At factory default mode the group is 0 3 34 Assign All Extensions are Belong to a Group Format 47 G G Group number 0 9 Example Allows to clear previous setting by assign all extensions are belong to group 0 Operating 1 Lifts extension 8001 unlock system 2 Input 47 0 3 The confirmation tone 1Beep is informs setting is completed 3 35 Assign Designated CO Line is Belong to a Group Format 48 MN G MN CO line port number 01 16 G Group number 0 9 Example Assign CO line 08 09 10 and 11 are belong to group 2 Operating 1 Lifts extension 8001 unlock system 2 Input 48 08 2 gt beep gt input 09 2 gt beep gt input 10 2 gt beep gt input 11 2 3 The la
47. put 8015 3 8015 is ringing music is sent to outside caller while being transferred 4 8015 lifts handset communicate between 8015 and 8002 is established outside caller is keep holding with music 5 8002 hangup 8015 will get through to outside call 1 User must to tap hook switch rapidly which time should not over assigned hook switch flash time refer 3 64 otherwise the line will be disconnected 2 After user A has inputted extension number of B when B is busy three Beep busy tone is sent to A and A will reconnect with outside caller When extension B is idle have follow cases a B is ringing A is not hangup if B answer within 25seconds can build internal talk with A whoever A or B hangup the remain party will get through to outside caller b B is ringing A is not hangup if B does not answer within 25seconds A will get through to outside caller c B is ringing A hangup if B answer within 25seconds he can get through to outside caller d B is ringing A hangup if B does not answer within 25seconds B will stop ringing here A will ring if it is free if A is busy operator extension will ring if A or operator answer within 25seconds it will get through to outside caller if nobody answer within 25 seconds the line will be released Chapter Two Operating 2 8 Conference 3 party 1 CO and 2 Extensions Format Tap hook switch ABCD ABCD Extension number Description During a 2 par
48. r CO line to meet place where using various CO lines from different telecom providers When IP code has been assigned the code will be added automatically when user make long distance call you can increase work efficiency and save call charge with the help of this function Example Assign IP code is 17909 for CO line 1 and code 193 for CO line 2 Operating 1 Lifts extension 8001 unlock system 2 Input 34 01 17909 gt Input 34 02 193 3 A confirmation tone 1beep is informs setting is completed 3 59 Cancel IP Code of CO Line Format 1 34 MN Cancelling for certain CO line Format 2 35 Cancelling for all CO lines MN CO line port number 01 16 3 60 Cancel Call Transferred to Secretary Format 1 98 ABCD Cancel for certain CO line Format 2 98 Cancel for all CO lines ABCD Secretary extension number Description All calls except secretary to manager extension is transferred to secretary first the call can be transferred to manager only after filtrated by secretary When extension has been assigned Call Transferred to Secretary allows to cancel this function by input 600 on assigned extension refer 2 17 also allows to cancel this function by this program Suggest cancel for all CO lines before assign function of 2 17 3 61 Restore Personal Password Format 1 94 ABCD Restore for certain CO line Format 2 94 Restore for all CO lines ABCD Extension number Exampl
49. refer 2 2 5 and 2 3 3 57 Fax Received Automatically 3 57 1 Assign Fax Extension Format 27 ABCD ABCD Fax extension number Description When system is at auto attendant mode it can detect fax signal automatically when has fax is access on CO line and fax will be transferred to fax machine as soon as fax signal is detected Needs to assign fax extension number to system by this program before use auto receive fax function Example If extension 8009 is fax machine please program as below Operating 1 Lifts extension 8001 unlock system 2 Input 27 8009 3 A confirmation tone 1beep is informs setting is completed 1 When fax machine has been assigned at auto receive mode outside caller can dial fax extension number first or only press START button on his fax machine no need input any other numbers When fax machine is assigned at manual receive mode outside caller must to dial fax extension number first 2 This function is only effective on at auto attendant mode 3 57 2 Cancel Fax Received Automatically Format 27 Description When fax extension is cancelled system will cancel fax received automatically function 38 Chapter Three System Program 3 58 IP Code of CO Line Format 1 34 MNABCDEF Assignment for certain CO line Format 2 35 ABCDEF Assignment for all CO lines MN CO line port number 01 16 ABCDEF is IP code Less 6 digits Description Assigns IP code fo
50. refore the assigned extension is restricted to dial long distance call When needs to restrict certain extension to make international call you can assign 00 to a group and assign extension class is as same as that group so the assigned extension is restricted to dial international call but the user can make national call if head digit 0 is not restricted Above just example actual assignment must be accord to your local situation 3 39 Head Digits of Special Allowed Dial CO Line Number Format 57M ABCD M Group head digits of special CO line numbers 7 9 ABCD Head digits of allowed dial CO line number Description Assign head digits max of 4 digits of special CO line number allows to only dial outside calls with these assigned head digits other calls without these head digits are restricted Example Assign head digits 0757 and 010 belong to group 7 M 7 therefore the extension belong to class 7 is allowed only dial outside calls with head digits of 0757 and 010 Assign head digits 200 belong to group 8 M 8 therefore extension belong to class 8 is allowed only dial outside calls with head digits 200 Operating 1 Lifts extension 8001 unlock system 2 Input 57 7 0757 gt input 010 gt input 57 8 200 3 The last confirmation tone is informs setting is completed 27 1 Allows assign maximum of twenty special head digits for each group when the head digits is less than 4 digits please end by
51. rnal talk with 8002 8036 is keep listening ring tone 5 8002 hangup 8015 will get through to 8036 1 User must to tap hook switch rapidly which time should not over assigned hook switch flash time refer 3 64 otherwise the line will be disconnected 2 After user A has inputted extension number of C when C is busy three Beep busy tone is sent to A and A will reconnect with extension B 3 If extension C is idle will have follow cases a C is ringing A does not hangup when C lifts handset can get through to A whoever A or C is hangup the remain party will connect with B b C is ringing A does not hangup when C lifts handset can get through to A here if B hangup A and C will hear busy tone c C is ringing A hangup when C lifts handset can get through to B d C is ringing B hangup A will hear busy tone C will stop ringing Chapter Two Operating 2 10 Conference Intercom 3 party Format Tap hook switch ABCD ABCD Extension number Description During a 2 party internal conversation an extension user can add third extension party to build a 3 party conference Example Extension 8002 is making internal talk with 8065 8002 user wants to add 8015 to build internal 3 party conference Operating 1 Extension 8002 is making internal talk with 8065 2 8002 taps hook switch rapidly to get internal dial tone then input 8015 3 8015 is ringing 8065 is listening ring tone 4 8015 lifts handset can get
52. sonal Account 2 27 1 Personal Account Assignment Format 1 86 MN A For certain account Format 2 86 A For all accounts MN account 01 99 total 99 accounts A 0 Disable account A Enable account Description Enable or disable make outgoing call by any extension after enter an assigned account to override restriction but spend will be under individual account This function is suits occasion that call fee is independent accounting 2 27 2 Change Password of Certain Account Format 4 MN abcd ABCD MN account abcd original password ABCD new password Description Allows change password by any extension in the case of forget password please contact with administrator to restore default password by follow programming operate by extension 1 i Input format 86 MN 0 to disable account then input 86 MN 1 to enable same account can restore password to default 1234 2 27 3 Make outgoing call by personal account Format MN abcd MN account abcd password of account default is 1234 Description Allows use any extension to make outgoing call by input this format Chapter Two Operating 2 28 Call on Holding Format Description Allows extension user can put an external call is on holding Example When an extension is talking with outside caller he can tap hook switch and input to put call is on holding he can make other call or do other operating at this time He can i
53. ssign all extensions access CO line by dial 0 Format3 810 Assign all extensions access CO line directly Description When N 0 extension will be at intercom state as soon as lifts handset he can input extension number directly to make internal call but when make outside call he must to dial 0 to get external dial tone before input outside call number When N 1 extension will enter an idle CO line as soon as lifts handset user can make outside call directly but when make internal call he needs to dial to get internal dial tone before input extension number Example Assign extension 8008 is at direct access CO line mode Operating 1 Lifts extension 8001 unlock system 2 Input 82 8008 1 3 A confirmation tone 1beep is informs setting is completed 27 1 At factory default mode all extensions are access CO line by dial 0 2 We are suggest to assign direct access CO line mode for the extension that is contact outside frequently 3 When N 1 if all CO lines are busy this extension will enter intercom state as soon as lifts handset here allows user dial extension number directly no need ahead extension number 4 At any access mode extension must to input at least 3 digits within 10 seconds otherwise the line will be released 35 Chapter Three System Program 3 51 Outside CO Line Duration Time Limit Format 1 91 ABCD MN Assignment for certain extension Format 2 93 MN Ass
54. st confirmation tone is informs setting is completed v 1 Different group member can only use CO lines that belong to their group but the call can be transferred between different groups 5 At factory default mode the group is 0 3 36 Assign All CO Lines are Belong to a Group Format 48 G G Group number 0 9 Example Allows to clear previous setting by assign all CO lines are belong to group 0 Operating 1 Lifts extension 8001 unlock system 2 Input 48 0 3 The confirmation tone 1Beep is informs setting is completed Chapter Three System Program 3 37 Extension and CO Line Grouping Application Description Use these functions 3 27 3 29 3 33 and 3 35 extensions and CO lines can be grouped flexible Example 1 Extension A B C D and CO line 1 2 3 are belong to group 2 extension E F G H J K and CO line 4 5 6 7 8 are belong to group 3 Therefore extension A B C D can only use CO line 1 2 3 to make outside calls and extension E F G H J K can only use CO line 4 5 6 7 8 But they can make intercom call and the calls can be transferred between different groups See below chart Group 2 Extensions Group 3 Extensions xa gt U 1 2 3 4 5 6 7 8 Group 2 Outside Lines Group 3 Outside Lines Example 2 Extension A B C D and CO line 1 2 3 4 5 are belong to group 2 allows assign CO line 1 as exclusive us
55. stem is at auto attedant service mode in 22 00pm 8 00am other times at operator service Input format 87 22 00 08 00 1 3 Here attendant extension is as same as pre assigned refer3 7 4 Please ensure system time is correct in order time service changing is works normal refer 3 62 3 9 Cancel Time Day Night Service Changing Mode Format 87 Cancel Period 1 88 Cancel Period 2 IS After cancel this assignment system attendant mode will be restored to previous mode Chapter Three System Program 3 10 Day Service Changing Mode Format 891AM Day1 892AM Day2 A Day Monday to Sunday 1 to 7 M 1 Auto attendant service M 0 Operator service Example Assign system is at auto attendant service mode on Sat and Sun other days at operator service mode Operating 1 Lifts extension 8001 unlock system 2 Input 89 1 61 a confirmation tone 1 Beep is heard 3 Continue input 89 2 7 1 4 A confirmation tone 1 Beep informs you setting is completed 1 This program will assign attendant mode for whole day as long as if this program is assigned for certain day the Time Service Changing Mode assignment will be disabled in that day Allows combine function of 3 8 and 3 10 in practice example Saturday and Sunday Assign auto attendant service mode Monday to Friday Assign operator service mode in 8 00am to 12 00am and 13 30pm to 17 30 pm other times at auto attendant service mode
56. t input 7263 3 A confirmation tone 1beep is informs setting is completed 3 1 At factory default mode all extension numbers are four digits 2 Different head digits extension number can have same length example extension numbers with head digits 4 5 7 can be assigned as two digits 34 Chapter Three System Program 3 49 Extension Number Assignment Format 7 ABC abcd ABC Extension jack number 001 128 abcd Extension new number Description Allows change extension number for certain jack Example Change jack 004 extension number to 638 change jack 015 extension number to 33 change jack 109 extension number to 8168 Operating 1 Lifts extension 8001 unlock system 2 Input 7 004 638 gt beep gt 015 33 gt beep 109 8168 3 A confirmation tone 1beep is informs setting is completed 1 Same extension number is unallowable I 2 Select extension number among 10 8999 freewill but when extension head digit is 0 9 or the second and third outward code are unallowable 3 Needs to use extension jack number when change extension number when user input 9 on telephone he can see 7 digits number is display the three ahead digits are extension port number refer 2 25 3 50 Assign Outside CO Line Access Mode Format 1 82 ABCD N ABCD Extension number N is outside CO line access mode N 0 Access CO line by dial 0 N I Access CO line directly Format2 800 A
57. tion 22 Attendant Extension Assignment 23 Table of Contents Outgoing Message OGM 24 Assign Outward Code Least Cost Route 25 Assign Outside Line Ring by Turns 26 Enable or Disable Outside Call Reaches to Extension 27 by One Touch Dialing at DISA mode Extension is Allowed Access Only Designated CO Line 27 Exclusive CO Line of Designated Superior Extension 28 Assign Designated Extension is Belong to a Group 28 Head Digits of Restricted Dial CO Line Number 31 Head Digits of Special Allowed Dial CO Line Number 31 Certain Extension Outgoing Call Class 33 Extension Number Management 34 Assign Outside CO Line Access Mode 35 Outside CO Line Duration Time Limit 36 Enable Disable Extension s is Monitor Recorded 37 Enable Disable Extension User Use Speed Dialing Function
58. tion tone 1Beep informs you setting is completed 1 The head digits of extension number should not same as outward code L otherwise that extension number will be invalid 2 The special CO lines least cost lines must be follow connected with ordinary CO lines when extension user dial 0 to make a outgoing call system will priority access idle ordinary CO line first if all of ordinary CO lines are busy system will auto search idle special CO line When user use outward code to access CO line refer 2 2 2 system will priority auto search idle special CO line start from special CO line port 3 When user access special CO line by outward code he can use special CO lines only within himself group 4 The direct outgoing mode extension user is required to dial first then dial outward code 5 User can select CO line by format MN refer 2 2 4 we regard it as the first outward code however when the selected CO line is busy user has to select CO line again In order to more convenient for user allows assign second and third outward code when dial outward code system will search idle CO line start from assigned CO line automatically Chapter Three System Program 3 21 Cancel Outward Code Format 971 Cancel second outward code 972 Cancel third outward code 3 22 Clear Outside Line Ring by Turns Format 11 MN Allows assign maximum of8 extensions same or different are ring by re turns for each CO l
59. ts Description Allows authorized extension add or change speed dialing number the assigned speed dialing numbers can be shared with all extension users Refer 3 56 to learn enable or disable extension use speed dialing function Example Extension 8003 wants to assign outside number 008675786692066 is correspond to speed dialing number 12 Operating 1 Lifts extension 8003 hear internal dial tone 2 Dial 1 2 008675786692066 3 Music is heard indicates setting is completed Ss Last number setting will replace previous assigned number 2 4 Cancel Certain Speed Dialing Number Format MN MN Speed dialing number 01 80 Description This program will cancel certain speed dialing number and its CO line number ce Music is heard indicates cancelling is successfully 2 5 Receiving Outside Call by Ringing Extension Description When system is at operator attendant mode the designated extension will ring when has outside call is received lifts ringing extension can answer outside call When at auto attendant DISA mode non of extension will ring when has outside call is received caller is hear outgoing message OGM the called extension will ring after caller input extension number lifts ringing extension can answer outside call 2 6 Receiving Outside Call by Non Ringing Extension Call Pick Up 2 6 1 Group Call Pickup Format 7 Description Allows an extension user to answer a call ringing at another extensio
60. ty conversation an extension user can add a third party to make a 3 party conference Example Extension 8002 is answering an outside call 8002 wants to add 8015 to build a 3 party conference Operating 1 Extension 8002 is answering an outside call 2 8002 taps hook switch rapidly to get internal dial tone input 8015 3 8015 is ringing music is sent to outside caller while being transferred 5 8015 lifts handset can get through to outside caller and 8002 here 3 party conference is established Ss 1 When two extensions are making internal call their conversation cannot be heard by outside caller when in 3 party conference outside caller and two extensions are involved 2 No matter when it is ready to transfer or when at 3 party conference user will hear internal dial tone after he tap hook switch here user must to input destination extension number within 10 seconds otherwise this extension will be get through to outside caller again 2 9 Internal Call Transfer Between Extensions Format Tap hook switch ABCD ABCD Extension number Description Allows an extension user transfer an internal call to another extension Example Extension 8002 is making internal talk with extension 8036 8002 wants to transfer call to 8015 Operating 1 Extension 8002 is making internal talk with 8036 2 8002 taps hook switch rapidly then dial 8015 3 8015 is ringing 8036 is listening ring tone 4 8015 lifts handset can build inte
61. unlock system before new programming 4 Herein after all programming is after unlock system by password 3 3 Change System Password Format 02 ABCD ABCD System new password Example Change password to 5678 Operating 1 Lifts extension 8001 unlock system by default password 1234 2 Input 02 5678 3 A confirmation tone 1beep is informs change is completed 1 Password is 1234 at factory default mode suggest administrator change system password first before using 2 In the case of forget password please contact with service center Chapter Three System Program 3 4 System Data Default Set Format 6 000 Description This system can initialize system programmed data 27 All data can be restored to default setting except data of the follow 3 parameters 1 Outside line connection assignment CO parameters 2 Extension number parameters 3 Call bill memory Default Values 1 Attendant Mode Operator attendant Outside CO Line Caller ID signal Adapt with FSK DTMF W Call duration time limit 1 0 1 3 5 Outside CO Line Connection Assignment Description Assigns which CO line s is connected to the system or not 3 5 1 Assign CO Line Connection for model AC HC and BC Format 31 ABCDEF ABCDEF CO line jack need to be connected Example Connect CO lines with jack 1 2 3 4 of model HC namely it is enable CO1 2 3 4 Operating 1 Lifts extension 8001 unlock system 2
62. utgoing calls often 3 6 Disable CO Lines 3 6 1 Disable All CO Lines of model AC and HC Format 31 3 6 2 Disable All CO Lines of No 1 CO Line Card for Model VC DC Format 31 3 6 3 Disable All CO Lines of No 2 CO Line Card for model VC DC Format 32 When CO line card No 1 or No 2 is not installed or no CO line is connected please close disable it by above program 3 6 2 or 3 6 3 otherwise it will be mute when extension make outside call 3 6 4 Disable All CO Lines Format 3 Description When CO line card is not installed or no CO line is connected allows make PABX becomes a intercom system by close all CO lines Example Assign PABX is a intercom system when no CO line is connected Operating 1 Lifts extension 8001 and unlock input 3 2 A confirmation tone 1 beep informs you setting is completed Chapter Three System Program 3 7 Outside Call Answered Mode Management 3 7 1 Operator Answer All Received Outside Calls Operator Answer Mode Format 21 Description The designated extension will ring when has outside call is received at operator mode lifts ringing extension can answer call also allows transfer this call to another extension Operator answer mode is suits for the place where has operator to answer calls therefore outside caller can talk with operator directly Example Assign all outside calls are answered by operator Operating 1 Lifts extension 8001 and unlock 2 I
63. utside call number when hear external dial tone 1 When user need to use or key to program some functions that supplied l by telecom provider in order to avoid conflict with some functions of PABX that need to use same key at beginning please access CO line by this program select CO line first then program functions supplied by telecom provider 2 TC 2000AC HC BC can select CO line by use M example select CO 3 by input 3 can access CO line 3 it is as same as press 03 3 Busy tone will be sent when selected CO line is busy 2 2 5 Personal Speed Dialing Format tt MN MN Speed dialing number 01 80 Description Allows an extension user to store up to 80 speed dialing numbers 01 through 80 with a maximum of 24 digits per number For example 01 008675786692066 02 008675786692033 Here 01 02 are speed dialing number to make a call dial MN MN is the speed dialing number Example Extension 8008 wants to call CO number 008675786692066 that is correspond to speed dialing number 12 Operating 1 Lifts extension 8008 hear internal dial tone 2 Input 12 then will call 008675786692066 automatically 1 Only allows authorized user to use this function 2 Related program Please refer 2 3 and 3 56 Chapter Two Operating 2 3 Assign Speed Dialing Number for Outside CO Line Number Format MN abcdefgh MN Speed dialing number 01 80 abcdefgh Outside CO line number maximum of 24 digi
64. wer is restore 3 63 Call Charge Mode Format 1 850 MN Delay Detection Charge Mode Format 2 85 1 Polarity Reverse Detection Charge Mode MN Delay duration 10 seconds to 60 seconds Description Delay Detection Charge Mode System will start charge when the assigned time is expires even called party is not answer Polarity Reverse Detection Charge Mode System will start charge only when called party is answer Normally user needs to apply Polarity Reverse Detection signal from telecom office first details please inguire your local telecom office 40 Chapter Three System Program 3 64 Flash Time Format 1 83 ABCD ABCD Flash time 500ms to 2000ms Description FLASH here means user taps hook switch fleetly it is function is as lifts handset rapidly after hangup FLASH TIME is the time length between hangup and re lifts handset if user does not lifts handset when flash time is expires system will regard it as hangup if user is lifts handset within assigned flash time system will regard user is ready to transfer a call 2 7 Example the assigned FLASH TIME is 1200ms user does not lifts handset after 1200ms system will regard it is hangup when user lifts handset after 1200ms since hangup system will regard user is ready to make a new call when user lifts handset within 1200ms since hangup system will regard user is ready to transfer a call Example Assign flash time is 1000ms Operating 1 L
65. z sine wave 0 3s on 0 3s off Receive Auto adapt DTMF FSK Bell 202 Caller ID Send FSK Bell 202 TC 2000AC AC220V 10 12W 10 Power supply TC 2000HC AC80V 260V 35W TC 2000BC VC DC AC80V 260V 60W TC 2000BC HC VC DC are support backup battery option HC and DC are support internal battery BC and VC are Backup support external battery 11 battery TC 2000HC battery 6V 4 5AH 1pcs charge current lt 1A TC 2000BC VC DC battery 12V 7AH 4pcs charge current lt 200mA Chapter Two Operating 2 1 Intercom Calling Description Allows an extension user to make a call to another extension Format 1 ABCD When extension is at non direct access CO line mode Format 2 ABCD When extension is at direct access CO line mode ABCD Extension number Example 1 Non direct outgoing mode extension 8008 calls extension 8065 Operating 1 Lifts extension 8008 hear internal dial tone 2 Input 8065 3 Ringback tone 1s 4s is sent indicates call made successfully Example 2 Direct outgoing mode extension 8011 calls extension 8083 Operating 1 Lifts extension 8011 hear external dial tone 2 Input first then input 8083 after hear internal dial tone 3 Ringback tone 1s 4s is sent indicates call made successfully 1 Intercom calling is not via telecom provider it is free charge 2 Internal dial tone sounds more reedy than external dial tone 2 2 Outside C

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