XL2420T / XL2420TX User Manual
Contents
1. 3 Rotate the monitor 90 degrees clockwise as illustrated 0 avoid the edge of the LCD display hitting the monitor base surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables How to assemble your monitor hardware 17 4 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 20 monitor tilt 70 left and right total monitor swivel and 130 mm monitor height 18 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor stand Detach the monitor stand as instructed in step 2 in How to detach the stand and t2. gle xX ULTIMATE ESPORTS GAMING MONITOR Gamina s IN the DeTAiLs XL2420T XL2420TX ee User Manual Copyright Copyright 2011 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Power Safety Oo Please follow these safety instructions for best performance and long life for your monitor e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your deale
3. e Watching 3D content for a long period of time may increase health risks For small children the elderly the pregnant women or people who have high blood pressure or other health concerns consult a doctor before watching 3D content 26 Getting the most from your BenQ monitor How to adjust your monitor The control panel All OSD On Screen Display menus can be accessed by the control keys 2 No Name Description l Control keys Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off The control keys are embedded in a touchpad and are indicated by LED indicators Touch of an LED indicator represents pressing the corresponding control key How to adjust your monitor 27 The S Switch Apart from the control keys S Switch also provides a quick way to control and access the OSD menus You need to connect the S Switch to your monitor prior to use Follow the instructions in Connect the S Switch to the monitor on page 13 2 3 4 5 No Name Function l Wheel e For Increase Decrease adjustment e Scrolls Up Down in a menu e Selects menu item by pressing once 2 Return button Returns to the previous menu 3 Gamer e Press to switch to Gamer 1 Picture Mode button e Press and hold for 5 seconds to save the customized display settings for Gamer 1 4 Gamer 2 e Press to switch to Gamer 2 Picture Mode
4. button e Press and hold for 5 seconds to save the customized display settings for Gamer 2 5 Gamer 3 e Press to switch to Gamer 3 Picture Mode button e Press and hold for 5 seconds to save the customized display settings for Gamer 3 S Switch is designed for BenQ LCD Monitor XL2420T and XL2420TX exclusively Do not connect it to other devices with USB ports 28 How to adjust your monitor Basic menu operation You can use the OSD menu to adjust all the settings on your monitor I 2 Press any of the control keys Alternatively press the wheel or the return button on the S Switch 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 34 for details on the menu options OSD icon in main Function menu No OSD in hot key menu o Custom Key 1 a e By default the key is the hot key for Picture Mode To change the default settings see Customizing the hot keys on page 31 e For Up Increase adjustment How to adjust your monitor 29 OSD icon in main Function menu OSD in hot key menu No a Custom Key 2 v e By default the key is the hot key for Display Mode To change the default settings see Customizing the hot keys on page 31 e For Dow
5. items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu Go to Display and Auto Adjustment If you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Gy ee GS Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to access the main menu Go to System Select the custom key you want to change In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Setting up your own game mode There are several
6. on page 39 e Save Settings menu on page 43 e Audio menu on page 44 e System menu on page 45 34 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Auto Adjustment Picture H Position Picture Advanced V Postion Save Settings Pixel Clock System Select Menu from the hot key menu 2 Use a or M to select Display 3 Select D to go to a sub menu and then use a or v to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Auto Adjustment Optimizes and adjusts the screen settings automatically for you Q Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image 0 to 100 V Position Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to 0 to 100 synchronize with the analog input video signal See also Picture optimization on page 31 Not applicable to a digital input signal Navigating the main menu 35 36 Item Phase Function Adjusts the pixel clock phase timing to synchronize with th
7. shades by increasing the brightness 0 20 eQualizer without changing those of the light shades If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Gamma Adjusts the tone luminance The default value is 3 the e Gamma 1 standard value for Windows e Gamma 2 e Gamma 3 e Gamma 4 e Gamma 5 Color Normal Allows video and still photographs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0 100 of the image Go to the succeeding R red G B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors 0 100 Saturation Adjusts the purity degree of colors 0 100 Reset Color Resets the custom color settings to the factory defaults YES e NO AMA Improves the gray level response time
8. CD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer Follow the instructions in Getting the most from your BenQ monitor on page 20 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer Getting the most from your BenQ monitor 21 22 How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows Vista and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and
9. GB For better color matching representation with the peripheral devices such as printers digital cameras etc Eco For saving electricity with low power consumption by providing minimum brightness for all running programs Navigating the main menu 39 Item Function FPS1 For playing FPS First Person Shooting games FPS2 RTS For playing RTS Real time strategy games Gamer1 Applies customized display settings Gamer2 O For details on setting up a game mode see Setting Gamer3 up your own game mode on page 31 Range Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode ON OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Oto 5 Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image naino only when the input source is HDMI DP or D Sub VGA converted from Component ON OFF Display Mode This feature is provided to allow aspect ratios other than 6 9 to be displayed without geometric distortion Q The options under Display Mode will be different depending on
10. b cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Dual Link Cable Connect the plug of the DVI D Dual Link cable to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device How to assemble your monitor hardware I To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket Connect the other end of the cable to the computer video socket If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D DP Good quality D Sub 0 video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the headphones You may connect headph
11. cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 7 system on page 23 e How to install on Windows Vista systems on page 24 Getting the most from your BenQ monitor How to install on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software NO UF WN 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive Th
12. e analog input video signal See also Picture optimization on page 31 Q Not applicable to a digital input signal Range 0 to 63 Navigating the main menu Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Display Picture Advanced Save Settings Audio System Mode Photo Reddish Hue Saturation Select Menu from the hot key menu 2 Use a or M to select Picture 3 Select D to go to a sub menu and then use a or v to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D during 2D playback playback playback Or e O to 100 NVIDIA 3D LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback e OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Navigating the main menu 37 38 Item Function Range Black Brings out the dark
13. e drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 23 24 How to install on Windows Vista systems Mo Ui ek U Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or EY or F etc 9 Select the correct folde
14. e hook somewhere safe How to assemble your monitor hardware I5 Adjusting the monitor height To adjust the monitor height hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height e Avoid placing hands on the upper or lower part of the Q height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation e If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height 16 How to assemble your monitor hardware Rotating the monitor Pivot the display Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting Depending on the operating system on your PC different procedures should be followed to adjust the screen orientation Refer to the help document of your operating system for details 2 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor Q The monitor should be vertically extended to allow to rotate from landscape to portrait mode
15. e image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 second 50 Troubleshooting No sound can be heard from the connected external speakers e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 51
16. ending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Display Picture OSD Settings Picture Advanced Custom Key Save Settings Custom Key 2 Audio Custom Key 3 Auto Power Off DDC CI Emitter Mode Select Menu from the hot key menu 2 Use a or M to select System 3 Select D to go to a sub menu and then use a or v to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Input Use this to change the input to that appropriate to your e D Sub video cable connection type e DVI DL e HDMI 1 e HDMI 2 e DP Navigating the main menu 45 46 Item OSD Language Settings Function Sets the OSD menu language Q The language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region Range English e Fran ais e Deutsch Italiano e Espanol e Polski e Cesky e Magyar e Serbo croatia e Romana e Nederlands e Pycckun e Svenska e Portugu s AAG Zils PM APX Display Time Adjusts the display time of the OSD menu 5 Sec e 10 Sec e 15 Sec 20 Sec 25 Sec 30 Sec OSD Lock Preve
17. ew or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 21 e How to upgrade the monitor on an existing computer on page 22 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ L
18. f your 3D accessories to install the hardware and the software If the 3D glasses are properly connected and IR signal is detected the IR emitter indicator on the bottom right of the monitor on XL2420TX or on the IR emitter module purchased separately for XL2420T will light up To improve the performance of 3D glasses you can do the following e On XL2420TX check if there are any obstacles in front of the IR sensor located at the front top of the monitor that keep the sensor from receiving signals from the 3D glasses Go to System and Emitter Mode and change the setting as needed See Emitter Mode XL2420TX only on page 47 for more information e On XL2420T or XL2420TX follow the instruction manuals of the 3D accessories to make adjustment Getting the most from your BenQ monitor 25 If you want to adjust the brightness when watching 3D content go to Picture and NVIDIA 3D LightBoost See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 37 for more information IR sensor is embedded in the front bezel of your XL2420TX and is not visible to you Safety information for watching 3D content e You may experience eye strain after watching 3D content for certain period of time Take off the 3D glasses and take a rest to relieve the eye strain e If you experience headaches dizziness or nausea stop watching 3D content immediately You might need to consult a doctor if the symptoms last
19. he base on page 14 2 Remove the back cover Use a cross pointed screwdriver to release the screws that fixing the back cover to the monitor The use of a magnetic head screwdriver is recommended to avoid of losing the screws Q In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 3 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation How to assemble your monitor hardware 19 Getting the most from your BenQ monitor 20 To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the n
20. he link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on v the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch 2 The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions amp You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 40 for details Th
21. input auto select loop Otherwise HDMI can only be OFF selected by input select or by hot key Resolution Sets whether to display the resolution notice of the e ON Notice recommended resolution when a new input source is e OFF detected by the monitor Navigating the main menu 47 48 Item Function Information Displays the current monitor property settings Range e Input e Current Resolution e Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and geometry settings to the factory default values e YES e NO Navigating the main menu Troubleshooting Frequently asked questions FAQ Q The image has a faulty coloration e The default Picture Mode is FPS1 which is designed for FPS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode e If the image has a yellow blue or pink appearance go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the co
22. l siressa ER EE EREE ARE E ones amnenere 31 C st mizing the hot MEY S io cecsssascsctettercedacosseenl essescienst raaes sieer ionas easi ta ianea poaka raa aR aar iaia a 31 Setting up your own game mode s sssssessssssssserssestersreesssrerserstessrersrstessrerressrersreressrerrsssresssersseressssere 3l Downloading the most up to date game modes ssscsssessscecsssessssesseesssecsseecssenececseeessseneseeneeeees 32 Adj sting display MOUS x 25 scrncsiescstecrcassencenscenssivaieie in saarissa reabsaio iseti estato tea okes a e ae OTE STRESSER Eaa ia Ea ei 32 Using Smart Scaling ace eta ccas seta vesdve vecc seco cctunaasictoed sess ceases blavinen ta eoase meee abel Orossa Een aeti SERERE 33 Using Wien ee TG cede state veectcecceetepcd eg cieeeees ess eee 33 Navigating the main menu 5 ccasiaxes ap ucanccvnstaectitevevta ieastaautsyiaialyexaneanesvnnoweessae ataveaestebinekennmeneid 34 Display MENU issenangssninrgneneniunnonekan nuna nnn e na nn 35 Picture Menuiansorr enre e E E a a 37 Picture Advanced Menu sh ccscsisiveanetodsaosanodsavetne Gods ovs thn osmnuatoenerdoned and nse tou uananSeuactonidhdndC tantaasnoavonsin 39 Save Settings MMSE occ cascceteeecelate Lecce a secka tits ean e n acetate Teac sect s 43 PUG OS MENU sieran E E E E 44 System MENU essre eireas eiea inerea eei a a Soa raaa EMM aa Tei aS Ere TSE ES EnSan 45 Troubleshooting seisiiiisicesirsiieiriiii ii EEE RRE N 49 Frequently asked questions FAQ sssesssse
23. ling Go to Picture Advanced and Smart Scaling 2 Adjust the value If one of the custom keys is preset for Smart Scaling you can press the custom key and adjust the value Oo directly e Your display may become unstable temporarily when being resized This is a normal phenomenon and should not be considered as manufacturing defect e For more information on Smart Scaling go to Smart Scaling on page 41 Using Instant Mode While playing games you can diminish the input lag by activating Instant Mode Go to Picture and Instant Mode 2 Select On How to adjust your monitor 33 Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu See Basic menu operation on page 29 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear The OSD menu languages may differ from the product supplied to your region see Language on page 46 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 35 e Picture menu on page 37 e Picture Advanced menu
24. me modes on the website If you prefer to use these settings refer to Downloading the most up to date game modes on page 32 Downloading the most up to date game modes Instead of customizing your own display settings you can download the game modes available on the BenQ website and apply the settings directly 2 3 4 Go to Picture Advanced and Picture Mode on your monitor and select the game mode Link to gaming benq com Download and install the game mode loader Follow the on screen instructions to complete the setup you just updated to apply the settings directly Internet connection is required for this operation 32 Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size you can adjust the display mode on the monitor For the aspect ratio and display size of your monitor see the specifications on the CD How to adjust your monitor Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu and press Menu to access the main menu 2 Go to Picture Advanced and Display Mode 3 Select an appropriate display mode The setting will take effect immediately Switch to the desired display mode first and follow the instructions in Using Smart Scaling on page 33 to adjust the display size to precisely suit your needs Using Smart Scaling You can resize your display by Smart Sca
25. n Decrease adjustment Custom Key 3 D e By default the key is the hot key for Smart Scaling To change the default settings see Customizing the hot keys on page 31 e Enters sub menus e Selects menu items O Menu Ki e Activates the main menu e Returns to the previous menu 5 Exit Exits OSD menu e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity To unlock the OSD controls press and hold any key for 10 seconds 30 How to adjust your monitor Picture optimization The default picture mode is FPS1 which is designed for FPS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital video output using a digital DVI HDMI or DP cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu
26. nd the corresponding OSD icons will disappear Mode RTS Sele 2 Use 3 Sele 4 Use Picture Advanced ct Menu from the hot key menu a or M to select Save Settings ct D to go to a sub menu and then use a or v to select a menu item to make selection 5 To return to the previous menu select KI 6 To exit the menu select A Function Gamer 1 Saves a new set of customized display settings Gamer 2 See Setting up your own game mode on page 31 for Gamer 3 information on applying the game mode Navigating the main menu 43 Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Display Save Settings l Select Menu from the hot key menu 2 Use a or v to select Audio 3 Select D to go to a sub menu and then use a or M to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Volume Adjusts the audio volume 0 100 Mute Mutes the audio input e ON e OFF Buzzer Turns the tone of control keys on or off e ON e OFF 44 Navigating the main menu System menu Available menu options may vary dep
27. nih ution uauelassicigaiieibaceauidanslMellaaneneatlents 16 Rotating the Monitor 4 isewiiieeeasier iy heen ane Se Ane ae ene EET EEEE 17 Viewing angle adjustment soca nezusiveueseetdsiaectnheanned adcocsasicetemenvnse ode dcaomsbonsetwaeibnests vnodeaeaduouehundsshcesvnsn Nive 18 Using the monitor wall mounting kit seessseesssessesessessreseressrreserersressressresesreesreesreesresrsreerressresrresereesse 19 Getting the most from your BenQ monitor ss ssesssesssessessessssreesresresrersssssseseesesseeneeneenesnees 20 How to install the monitor on a new COMPUTER ccsesscersecerscsecsceresessesssseerssoecneessessnesesseerscones 2l How to upgrade the monitor on an existing COMPUTED ss sessesesessreseressreessressressresrresesresrresrresreesss 22 How to install on Windows 7 system ssssssssssssssssssssessssesssresssesressteesrteessteesssseessreessteessesteesseresseresere 23 How to install on Windows Vista systems e ssssessesessssesreresssressrtsessreessstressrersrsressnerressreesreresssrereee 24 How to watch 3D content on your Monitor ses ssesssesessesessesessseeesstessrteesssttessserssseesnssteesstreseeesrerersee 25 How to adjust Your Monit r jacincntamsineeui enemies oeEmOOR 27 The control panel isosisko rrer sentro ni i E EEE EENE EEEE N 27 UE EA EE T E E A T E EE 28 Basie men OP SP AEI OM cx scvaiscoccvctssvsniesnsadvoins outs susan ieke olson sdhodonenh her valied save aloha arain N KS EREKE ORRE E Keien 29 Picture GPCI Z
28. nts all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled To unlock the OSD controls press and hold any key for 10 seconds Navigating the main menu Item Function Range Customer Sets the function to be accessed by custom key I e Picture mode Key 1 Display Mode Customer Sets the function to be accessed by custom key 2 e Smart Scaling reya e Brightness Customer Sets the function to be accessed by custom key 3 e Contrast Key 3 e Smart Focus e Volume e Mute e Input e Black eQualizer Auto Power Sets the time to power off the monitor automatically in e OFF Off power saving mode 10min e 20min e 30min DDC CI Allows the monitor settings to be set through the software ON on the PC e OFF O DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics Emitter Decides the IR signal range Mode N i f XL2420TX ae Sets the signal distance in normal power only mode Consumer Sets to reduce interference with other IR Mode equipment e g televisions or DVD players LAN Mode Sets the minimum distance for LAN parties in low power mode HDMI Auto When this function is activated HDMI port will be in the ON Switch
29. of the LCD panel ON e OFF Instant Mode Adjusts the image processing to diminish input lag You can ON have a real time experience while playing games OFF Q To optimize the picture quality disable Instant Mode if the source is interlaced video To check the resolution of the video source go to System and Information on the monitor Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode FPSI Display Picture Save Settings Audio System Senseye Demo Dynamic Contrast Over scan Display Mode leo o 2 a oe s Color Format FPS2 Eco v K E l Select Menu from the hot key menu 2 Use a or M to select Picture Advanced 3 Select gt to go to a sub menu and then use wa or M to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select E Item Function Range Picture Select a picture mode that best suits the type of images shown Mode on the screen Q The default setting is FPS1 Change the setting if needed Standard For basic PC application Movie For viewing videos Photo For viewing still images sR
30. ones to the headphone jack found on the left side of the monitor 4 Connect USB devices Connect the USB cable between the PC and the monitor via the upstream USB port at the back This upstream USB port transmits data between the PC and the USB devices connected to the monitor Connect USB devices via other USB ports downstream on the monitor These downstream USB ports transmit data between connected USB devices and the upstream port See picture on the right 12 How to assemble your monitor hardware Either 5 Connect the S Switch to the monitor Connect the S Switch to the S Switch socket found on the back of the monitor And place the S Switch next to your monitor base can place the S Switch either on the left or on the right of the monitor base 6 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled on the rear of the monitor Do not connect the other end to a power outlet just yet 7 Organize the cables 8 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 20 to install the monitor software extend the service life of the
31. packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements eECOFACIS csr BenQ com Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par D L sans mercure Plastiques du bo tier sans BFR PVC Impression l encre cologique dans l emballage Table of Contents Bio o dal 0 eee reer eT E tne eee wer a ere E rey cere 2 DISClAINGE nccntrdicnaaninn anda Ee eManeniadae 2 Power Safety scissscisssassstasisiammsiaansitannaindnnchsmaiionanianin nm E R A a aaa R ES 2 Getting Started sisii e aa e aE E e E ae En 5 Getting to know your Monitor s sesseesesesseesseeseesresresreesresseesersrteseesrtestesstereesttertesreertesresseessessee 7 FRONC VIEW Bereeoeee eeemea rere soera e AEE EEE Ee REA EErEE EEEE EEE EEE ER ERES 7 PCIe Vi WY E EE ahi it neibGahaimaneimel aamelnags 7 How to assemble your monitor hardware scssssesssssessecssessssescesessesssssesssenessesessessess 9 How to detach the stand and the base s ses seesseeeesesessressrerresssressresrresrressrresrresrresreesreresrrererenerereerenerss 14 Adjusting the monitor height sisseuccisistsalassiosasoiieatscenteibiaiaiouai
32. preset picture modes on your monitor that are suitable for games To better suit your needs you can change and save the related display settings and switch to your own game mode easily Adjust the related display settings in different OSD menus Settings that can be customized for game mode are How to adjust your monitor 31 O Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback see page 37 e Contrast see page 37 e Sharpness see page 37 e Black eQualizer see page 38 e Gamma see page 38 e Color Temperature see page 38 e Hue see page 38 e Saturation see page 38 e AMA see page 38 e Instant Mode see page 38 e Picture Mode see page 39 e Display Mode see page 40 e Dynamic Contrast see page 40 e Smart Scaling see page 41 e Smart Focus see page 42 e Volume see page 44 e Mute see page 44 After all settings are done go to Save Settings and save as one of the game modes Alternatively press and hold one of the game mode buttons labeled 3 on S Switch to save as one of the game modes If you want to switch to your game mode at any time go to Picture Advanced and Picture Mode and select the game mode you saved in Step 2 Your preferred display settings will be applied all at once Alternatively press one of the game mode buttons depending on your settings in Step 2 on S Switch to switch to the desired game mode quickly BenQ offers more optimized ga
33. product we recommend that you use your computer s power management function How to assemble your monitor hardware 13 How to detach the stand and the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressing and holding the VESA mount release button detach the stand from the monitor QO and 3 Remove the monitor base Align the arrow on the bottom of the stand with the one on the monitor stand Raise the thumbscrew lid 0 and release the thumbscrew as illustrated QO 14 How to assemble your monitor hardware Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK And then detach the base from the stand O can remove the headphone hook as illustrated Keep the headphon
34. r Format Determines the color space RGB or YUV based on the detected video signal Q You might need to manually set the Color Format if colors shown on the monitor screen do not display properly O If the input source is HDMI or DP color format is not selectable In other words Color Format is automatically set depending on the input video source RGB e For D Sub VGA input source from PC e For DVI input source YUV For D Sub Component converted from VGA input source from a video device HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device RGB 0 255 RGB 16 235 Navigating the main menu 41 Item Function Range Smart Focus This feature provides a highlight area to focus on certain content e g a YouTube video or a game in windowed mode Size Determines the size of the highlight area e Small e Large e OFF H Position Adjusts the horizontal position of the highlight O 100 area V Position Adjusts the vertical position of the highlight 0 100 area Scaling Scales the highlight area 0 100 42 Navigating the main menu Save Settings menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled a
35. r name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to watch 3D content on your monitor Your monitor supports playing three dimensional 3D content transferred through DVI D Dual Link cable Yet you need to have the appropriate hardware equipment and software programs that are compatible with 3D playback Oo 3D content can be transferred to XL2420TX through HDMI cable version 1 3 or above as well Not all menu options are available for 3D playback System requirements e BenQ LCD Monitor XL2420T XL2420TX Compatible 3D glasses e PC with Microsoft Windows Vista or Windows 7 Operating System e Compatible graphics processing units GPU with the latest driver files or the drivers on the provided NVIDIA driver CD installed e Compatible software programs that play 3D playback For the compatible accessories visit http www nvidia com object 3d vision requirements html For the appropriate 3D players check with the 3D content providers e Contact NVIDIA or visit NVIDIA website http www nvidia com page home html for the purchase and the settings of the compatible GPU e Visit the NVIDIA website for the latest GPU driver files Playing 3D content Follow the instruction manuals o
36. r or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing
37. rrect resolution refresh rate and make adjustments based on these instructions Q How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Troubleshooting 49 No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from t
38. se together If the base is properly attached the arrow at the end of the stand should point to RISER UNLOCK Retaining plate Turn the stand counterclockwise to align the arrow at the end of the stand with the one on the monitor base gt Raise the thumbscrew lid OQ and tighten the thumbscrew as illustrated Then push the lid back Gently attempt to pull them back apart to check that they have properly engaged How to assemble your monitor hardware Orient and align the stand arm with the monitor O push them together until they click and lock into place O Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface move the monitor you must hold the handle and the bottom of the stand base at the same time as illustrated You might want to adjust the monitor stand height See Adjusting the monitor height on page 16 for more information should position the monitor and angle the screen to minimize unwanted reflections from other light sources 10 How to assemble your monitor hardware 2 Connect the PC video cable Either Q Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Su
39. ssesessssessrssssssersrsesssssersrsressnerssssrersneeessrersneereessererereesnereess 49 Ne ed mote HSI czess ooscac cs ntaavie cris aw exubuatatag ohaabuu Soba enaeiveaau eS eai ee aea os aieeaa 5I Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand arg Monitor Base S Switch Swift Switch Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Getting started USB Cable Video Cable D Sub Video Cable DVI D Dual Link Video Cable HDMI Optional accessory Video Cable DP Optional accessory NVIDIA 3D Vision Kit XL2420TX only Headphone hook Pre installed can be removed Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of small children 6 Getting started Getting to know your monitor Front view 2 3 4 2 3 4 Back view 5 6 7 8 9 Infrared IR sensor XL2420TX only Control buttons Power button Infrared IR emitter indicator XL2420TX onl
40. the input signal sources Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 1 1 Displays the input image in its native resolution without scaling 17 4 3 Displays the input image as if on a 17 monitor of 4 3 aspect ratio 19 4 3 Displays the input image as if on a 19 monitor of 4 3 aspect ratio 19 W Displays the input image as if on a 19 W 16 10 monitor of 16 10 aspect ratio 40 Navigating the main menu Item Function 21 5 16 9 Displays the input image as if on a 21 5 monitor of 16 9 aspect ratio Range 22 W Displays the input image as if on a 22 W 16 10 monitor of 16 10 aspect ratio 23 W 16 9 Displays the input image as if on a 23 W monitor of 16 9 aspect ratio Smart Scaling Adjusts the display size to best suit your needs O If the Display Mode is 17 19 W or 21 5 the last 2 scaling settings in different resolutions of the input source will be saved for quick access If the Display Mode is 1 1 and the resolution of the input source is lower than 1920 x 1080 the last 5 scaling settings in different resolutions of the input source will be saved for quick access Colo
41. y AC Power Input jack Cable management hole Kensington lock slot Headphone hook Handle Getting to know your monitor 7 8 101112 Getting to know your monitor 10 II 12 13 14 15 16 17 18 19 S Switch socket DisplayPort socket D Sub socket DVI D socket HDMI socket x 2 USB port upstream connecting to the PC USB port downstream connecting to USB devices Headphone jack USB port x 2 downstream connecting to USB devices VESA mount release button How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so Attach the monitor base Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Orient and align the stand base socket with the end of the stand arm Make sure that the locking tabs at Locking tab the end of the stand bypass the retaining plates on the stand then push the stand and the ba
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