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NetLink CSRCV User Manual

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1. etra Mision ick Buone ct Reta Act Mar ne prea atte RT paca d del cona ora opes eia me postin e p cose te vert Re memory neesan me ast S NetLink Receiver Application Quick Access Buttons and Main Menu Appendix B NetLink Receiver Application Quick Access Buttons a cio pei ta The NetLink Receiver Application toolbar above contains the Quick Access buttons It may be helpful to open each screen on your computer as you read From left to right they are as follows Log Off Logs the curent operator off the Show Event Log of the Open Account When iy s pm por EE bien to view al Event Logs sing al events transmitted to the NetLink Receiver Application by the control panel Open Existing Account Opens an existing account An account represents Save Raven la ry creation T ave Saves the newly created account into monitored premises suchas 58 database home Greate New Account Creates new account O new accounts to the system see Print Prints the current view of the Event Log om
2. Adding Contact Information Click the Contact information tab to enter telephone num bers and other communication information used during an alarm or other events see screen above All this information will appear in the Event Response Adding Panel Setup Information sect 4546 fo ort fining tm mes TTT x E Click the Panel Setup tab to configure network information In order for a network link to be firmly established the in formation provided in this window must correspond to in formation programmed into the NL MOD Since the NL MOD is a device installed at the control panel his network information must be provided by the installer of the NL MOD The fields within this window are as follows Add a New Account Cont d Address Species the physical address of the net work interface within each NL MOD device This informa tion is located on the NL MOD housing and is unique to each device Note The Account cannot be enabled with outa valid MAC Address IP Address Enter the Intemet Protocol address assigned and programmed into the NL MOD located at the control panel Note This field is for reference only High Security Standard Check In The NL MOD will checkin with the NetLink Server at a specified time interval verifying the existence and integrity of the commu nication link Note The NL MOD settin
3. NAPCO LIMITED WARRANTY NAPCO SECURITY SYSTEMS INC NAPCO war rants its products to be free from manufacturing defects in materials and workmanship for thirty six months fol lowing the date of manufacture wil within said period at its option repair or replace any product failing to operate correctly without charge to the original pur chaser or user This warranty shall not apply to any equipment or part thereof which has been repaired by others improp erly installed improperly used abused altered dam aged subjected to acts of God or on which any serial numbers have been altered defaced or removed Seller will not be responsible for any dismantling or reinstalla tion charges THERE ARE NO WARRANTIES EXPRESS OR IM PLIED WHICH EXTEND BEYOND THE DESCRIP TION ON THE FACE HEREOF THERE IS NO EX PRESS OR IMPLIED WARRANTY OF MERCHANT ABILITY OR A WARRANTY OF FITNESS FOR A PAR TICULAR PURPOSE ADDITIONALLY THIS WAR RANTY IS IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF Any action for breach of warranty including but not lim ited to any implied warranty of merchantability must be brought within the six months following the end of the warranty period IN NO CASE SHALL BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAM AGES FOR BREACH OF THIS OR ANY OTHER WAR RANTY EXPRESS OR IMPLIED EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SEL
4. NAPCO NetLink NL CSRCV v 1 0 Central Station Receiver Application User s Guide NAPCO 2004 Gad e Poe NAOT BE Installing Programming and Using the NAPCO NetLink NL CSRCV Software 2004 Table of Contents NetLink Receiver System Overview NetLink Receiver Application System Requirements Quick Start Checklist Set Classic Mode in Windows Tum off Hyper Threading on the Dell 2400 4400 PC s Getting Started Installation and Adding Users Add a New Account Configure the NetLink Server Configure the Automation Host Output Using the NetLink Receiver Application Viewing Archived Events Database Maintenance Server Check In Times Appendix A Appendix B Glossary ORO Warranty Terminology Used in this Manual The model names are referenced in this manual as follows The model name NL CSRCV will be referenced as the NetLink Receiver Application which consists of two modules 1 The NetLink Server receives check in and event data from NAPCO control panels 2 The NetLink User Interface interprets and displays the event data The model name NL MOD will be referenced as the NL MOD or the NetLink Module The model name NL ULBD will be referenced as the NL ULBD The model name NL MODCONFIG wil be referenced
5. AI events will stil be logged and the Event Log History screen will function normally Make your selections and click OK to save the settings Configure the Automation Host Output Automat Options This section covers the options for sending events to the Automation Host computer system pum Stop serer Smr Senp signal being sent to the host computer every 30 seconds The Heart Beat can not be turned off and expects an ACK h06 to be sent back acknowledging the Heart Beat signal if an ACK is not received from either the Heart Beat or an Event the system wil resend the transmission 2 additonal times at which point an error is displayed and the system wil try to re establish communications until automation type is set to NONE or communications have been re established Contact ID Protocol Description To setup the Automation Host output right mouse cick the SRRLSTSAAAAOXYZGGCCCIDCA NelLink Server icon located in your Windows system DESCRIPTION tray Click Automation Setup and the Automation Setup E window opens E I mI FE See fea RENE err 5 n sere ri coe 7 a ERES d m 3 poseer meer FAP This screen displays three basic methods in which events be sent to the Automation Host computer Use the Output Mode drop down box to select one
6. Pentium 4 2GHz processor or faster with at least 512 MB RAM Hard drive space 20GB or higher Not supported Hyper Threading technology Dual Processors and Windows XP Themes NAPCO Tested and cerifiad using a Dell Dimension Series 2400 PC required Note Installatons with other PC s could vary and are at installers risk Network Card requirements 100 BaseT Ethemet Note Close all applications before installing software 1 Place the NetLink Receiver Software version 1 0 CD into the CD ROM drive The InstallShield Wizard will automatically begin the installation process 2 if the Wizard installation process does not automaticaly begin cick Start Run and type the folowing DiProgramlEnglshselup exe where D is the drive etter associated with the CD ROM 3 Two shortcut fles are placed on your desktop NetLink Server and NetLink Application These shortcuts will be used to start the NelLink Receiver Application as described below Running the NetLink Receiver Application 1 First run the NetLink Server and then run the NetLink Application by double clicking on their respective shortcut icons found on the Windows desktop The NAPCO NetLink Log On window opens displaying the default Administrative User Name Default There is no password assigned to this default user therefore press the Enter key to allow access to the Program The Main NetLink Receiver Application screen appears
7. and re enter the new password in the Confirm field Press the Enter key on your keyboard to save Add a New Account Minimum Required Information for Reporting Account Name Primary Phone Number MAC Address Subscrber D Set Account Active Press Control N on your keyboard so that the New Ac count Setup screen appears In the Account Information tab enter the Account Name In the Contact Information tab enter the Primary Phone Number In the Panel Setup tab enter the Subscriber ID and enter the MAC Ad dress from the NL MOD Check the Set Account Active check box to place the Account on ine If unchecked the NelLink Server wil not receive alams from this Account Default is disabled Adding a New Account After adding new Users new Accounts must be added to the system Each Account is perceived by the Net Link Receiver Application software as a single control panel and not as an area programmed within a burglar a uor To add a new Account click File New Account or press the New Account button on the toolbar you can also press Control N on your keyboard The New Account Setup screen Account Information tab ap pears Adding Ac In the fields below add the Account name and address Comments and Instructions fields are provided for any Special instructions or comments regarding this Account These two fields wil appear in the Event Response Screen
8. Furthermore the UDP Network protocol also does not expect response of any kind to the data it has sent Waring The network Port Number must not be set to the same Port as the NetLink Server Both ComPort and UDP Network Both the ComPort Setup and Network Setup sections are utiized when this selection is selected Receiver Section The Receiver section of this screen is used to configure the emulation of the server to emulate receiver supporting Receiver Number and Line Card Number Bath of these fields are numeric only Currently only the SurGard SG SLR Single Line Receiver Contact ID protocol is used for host communication Using the NetLink Receiver Application Using the Main User Interface Before staring the NetLink Receiver Application be sure the NetLink Server is running When the NetLink Receiver Application is first started a logon screen appears You must first Log On to the system before the system can be used Bout Select your user log on name from the User Name drop down list and enter your password in the field provided If you are unable to log on see your system administrator for assistance the NelLink server is not running or is delayed the following warning popup appears indicating the system is attempting to connect to the NetLink Server once every second a Connecting to Niet Link Server Pose Wa If Cancel is clicke
9. Queue screen named Point ID displaying a standardized coding convention for alarms Collate by Event Priority Level By default Events are sorted first by time of occurrence most recent times at the top then by their Event Priority Level giving important events preference In the Options dialog check Collate by Event Priority Level to reverse this arrangement thus sorting Events first by their Event Prionty Level giving important events preference and then by time of occurrence most recent mes at the top Note This option must be selected for UL Line Security not evaluated by UL Event Notification Check Use Sound Event Notification to enable a sound to be played when Events are received This sound can be assigned to a default beep or a default voice by selecting one of the two following options continued 1 Use Computer s Default Beep Check to enable the sound to be selected via the Sounds Properties dialog found in the Windows Control Panel Start Setings Contro Panel Sounds The defaut beep event be customized as desired via this Windows Sounds Properties dialog Uso Computer s Default Voice Check to enable the sound to be selected via the Speech Propertios dialog found in the Windows Control Panel Start Setings Control Panel Speech The default voice can be customized as desired via this Windows Speech Properties dialog Use Visual Alert for New Eve
10. an automation system could man age individual areas of a control panel as separate Accounts the NetLink Receiver Application detects each NL MOD as a separate Account and not areas of a panel Note It is required that Classic Mode is set in Windows XP Professional before installing the NetLink Receiver Application software In addition the NetLink Receiver Application soft ware requires the use of a dedicated computer only To set Classic Mode see page 4 NetLink Receiver Application System Requirements Windows XP Professional installed on a dedicated PC Intel Pentium 4 2GHz processor or faster with at least 512 MB RAM Hard drive space 20GB or higher Not supported Hyper Threading technology see page 4 Dual Processors and Windows XP Themes Classic Mode must be set in Windows XP Professional before installation Tested and certified using a Dell Dimension Series 2400 and 4400 PC Note Installations with other PC s could vary and are at installer s risk Network Card requirements 100 BaseT Ethernet Quick Start Checklist OPENING STEPS SERVER CONFIGURATION O 1 INSTALL THE NETLINK RECEIVER APPLICATION SOFTWARE INTO THE COMPUTER see page 5 O 2 ADD USERS see page 5 O 3 ADD ACCOUNTS see page 7 4 CONFIGURE THE SERVER see page 9 O 5 CONFIGURE THE AUTOMATION HosT OurPur see page 10 Required Set Clas In Windows XP Profess
11. as the NL MODCONFIG NetLink Receiver System Overview The NAPCO NetLink Receiver Application NL CSRCV is a PC based software program that is designed to act as a remote monitoring receiver or as a remote monitoring system In place of receiving alarm data through a telephone line the NetLink Receiver Application receives data sent through a TCP IP network encrypted with AES 128 bit encryption The NetLink Receiver Application can supervise each control panel receive alarms maintain accounts and provide means of displaying alarms status and event history The NetLink Receiver Application can also take the place of the automation system or work in tandem with one The software consists of two parts a NetLink Server for receiving the check in and event data from a NAPCO alarm panel and the NetLink User Interface for interpreting and displaying the event data After the initial setup central station operators must first start the NetLink Server program which runs in the background and then open the NetLink User Interface to begin re ceiving alarm data For each alarm control panel a device called a NetLink Module NL MOD connects the con trol panel to a TCP IP based Intranet or Internet network allowing data using 128bit AES encryp tion to be sent to the NetLink Receiver Application software One NL MOD is used for each account connecting a single panel to that network Although
12. their corresponding Point ID codes if the default event types are not suitable Note See WI1242 and WH243 for more information Check the Set Account Active check box to place the Ac count on ine if unchecked the NetLink Server will not receive alarms Default is disabled When complete click OK to save your work To re open an existing Account click File Open Account or press the Open Existing Account button on the Net Link Receiver Application toolbar To edit an existing Account click File Edit Account or press the Edit Ac tive Account button on the toolbar you can also press Control E on your keyboard To log off of an open Ac count cick File Log Off To exit the NetLink Receiver Application cick File Exit Note 16 this is not a first time installation the NetLink Server Database will detect new Accounts and automati cally update its settings At this point in the Quick Start checklist see page 4 all of the basic functionality is configured and ready for use NetLink Receiver Application software has been installed Users have been added and their access levels properly set see page 5 Accounts have been added and set to active see page 7 Now itis time to configure the NetLink Server Configure the NetLink Server NetLink Ser up The NetLink Server is a separate program that runs in the background always standing ready to receive check in
13. LER S OWN NEGLIGENCE OR FAULT In case of defect contact the security professional who installed and maintains your security system In order to exercise the warranty the product must be returned by the security professional shipping costs prepaid and insured to After repair or replacement assumes the cost of returning products under warranty NAPCO shall have no obligation under this warranty or otherwise if the product has been repaired by others improperly installed improperly used abused altered damaged subjected to accident nuisance flood fire acts of God or on which any serial numbers have been altered defaced or removed NAPCO will not be re sponsible for any dismantling reassembly or reinstalla tion charges This warranty contains the entire warranty It is the sole warranty and any prior agreements or representations whether oral or written are either merged herein or are expressly cancelled NAPCO neither assumes nor au thorizes any other person purporting to act on ils behalf to modify to change or to assume for it any other war ranty or liability concerning its products no event shall NAPCO be liable for an amount in ex cess of NAPCO s original selling price of the product for any loss or damage whether direct indirect incidental consequential or otherwise arising out of any failure of the product Seller s warranty as hereinabove set fort shall not be enlar
14. Next you must add users operators to allow access to the NetLink Receiver Application screens Adding Users to the NatLink Rename and modify the password for the default Administrative User Name Default This wil maintain security within the system removing any possibilty of unauthorized access to the system configuration screens located in the Taols 1 From the Tools Menu click Manage Users The Manage Users screen opens 2 From the Action menu click Add User The Add Usar dialog opens x User F Nme OOOO O Operar V enatis usor T aoo 1 Conce Adding Users cont d 3 The areas of the Add User screen are as follows ki lolx oo UserType T7 Operator T Acminisvescr User Enable User Pasw se p Cancel User Name Type a user name to represent a central station operator in the User field Full Name Type the full name of the user identifying the actual person User Type There are two user types Administrator and Operator Only one type can be selected for each user Administrator Enables access to Administrator functions Tools menu Manage Users Options Database Maintenance Operator Disables access Functions default setting to Administrator Enable User Check to enable and uncheck to disable existin
15. and event data Sent from an alarm panel Run the NetLink Server program by double clicking shortcut icon found on the Windows desktop You can also start the NetLink Server through the Start button Start Programs NetLink menu The NNetLink Server icon wil appear in the Windows task bar system tray to indicate itis running Receiver eon nes Sup server Automaton Sab Peer ed To setup the server right mouse clck the NetLink Server icon located in the Windows system taskbar Click Server Setup and the NetLink Server Setup window opens Pett reticere pe cesi Eun This small but important window allows the specification of the Port Number and if Check In events should or should not be logged to a fie Port Number A port is basically a channel through which data is sent within a unique network address Each application program including the NetLink Re ceiver Application program has a unique port number associated with it and this number is specified in this Screen Itis recommended to leave the port number set to its default of 5001 The NL MOD IP address and port number are programmed using the NL MODCONFIG soft ware matching the same information within the NetLink Receiver Application software Note The default port number is generally permitted but if in question be sure to verify with your network administrator Enable Check i
16. ccount is unable to provide a status of control panel the following popup wil appear Receiver Anja No statas waite er the accor addition the above popup will also appear for new control panel installations that have not yet sent any status packets View Last Disposition A disposition is a text description of the response taken for an event The Disposition fied is saved when the Event Response Screen is closed or reloaded To view the last written disposition at any time simply click View View Last Disposition or press FB and the disposition in the Event Response Screen will reappear Y If no disposition exists the No Disposition Found popup appears E Theres no fore 4 Database Maintenance The Database Maintenance screen manages the Event History database To open the screen click Tools Database Maintenance The Database Maintenance screen lists all Accounts and four buttons are used to remove older data from the database as follows Purge Account Events All events except those receivediarchived within the previous 30 days will be deleted Purge All Accounts Events All events in all Accounts will be deleted Delete Account Deletes all highlighted Accounts New Acocunt 15 ms mie vanis d E Type a Seach Select Open By Account Name z Recount Nar Pinay Fhone Subse How Acco
17. ctive Account An Account becomes the active Account when 1 an event in that Account has been viewed with the Event Response Screen or 2 open the Account by clicking File Open Account pressing the Open Existing Account button on the NetLink Receiver Application toolbar Automation Host A computer that receives Event data Event Priority Order When events are received they are sorted in the Event Queue so as to allow the operator to respond to events in the following order 2 n Fire Alarm 6 Fire Alarm Supervision Hold up or Panic Alarm 7 Burglar Alarm Supervision Burglar Alarm 8 industrial Supervision where danger will not result Industrial Supervision wher 3 Other Supervisory services Watchman Tour cul for Graphical User Interface NRA Acronym for NetLink Receiver Application Priority Order See Event Priority Order Server A computer that provides some service for other computers or devices connected to it via a network Refers to the NetLink Server Subscriber ID An identification number signifying an Account assigned by the remote monitoring receiver Transmission Control Protocol over Internet Protocol The de facto standard Ethernet protocols Telephone Number Entry into UDP User Datagram Protocol Is a standard internet protocol which provides simple datagram services and like TCP is layered on top of IP Notes
18. d the system will attempt to connect to the NetLink server once every minute and the following warning Popup appears DETE If a connection is made quickly this waring popup wil not appear and only a Connected message will appear in the lower left corner of the Event Queue window status bar see image below Event Queue When the NetLink Receiver Application is opened for the first time an empty grid appears This grid is the Event Queue and as events are received they are added to the list displaying the most recent incoming events The Event Queue screen is ful size when the NelLink Receiver Application is first started and can be minimized or made floating by the Windows control box located in the upper right hand comer of the window An example of the Event Queue grid is displayed below When an event is delivered into the system the Event Queue if closed wil automaticaly open and an alert warming wil sound If you close the Event Queue it can always be re opened by clicking View Event Queue or by pressing F5 Options Event Queue defaulls can be changed with the Options dialog found on the Tools menu cick Tools Options The Options dialog specifies several Event Queue and Event Notification options as follows La Coen tn Lg FF these For Maen c T atomis Old Vaca 20 Tett Show Point ID Code in Event Queue Check to add a new column in the Event
19. e 3 Edit Active Account Click this button to edit Sen Rig account intonation suc as primary and secondary contact information Pal pace and fre deparment telephone numbers e NetLink Receiver Application Main Menu Fie Toos About Menu System and Short Cut keys Manage Users Screen The sub menus within the NetLink Receiver Application Main File Menu Alt F Short Cut Key Menu bar can be activated by clicking the mouse or via short Ext None cut keys For example to open the New Account Screen you can use your mouse lo select File new Account or you Action Menu At Short Cut Key use its short cut hold down the Ciri button and press N For Administrative Users Only Add User cTRL A Main NetLink Receiver Application Screen Edit User CTRL E File Menu Alt F Short Cut Key Delete User CTRL D Log otf None Set Password CTRL P New Account CTRL N Open Account None Edit Account CTRL E NetLink Server Exit None Right Mouse Clck the NetLink Server icon in the taskbar About NelLink Receiver View Menu Alt V Check in Times Event Queue Li Star Server Event History Stop Server Panel Status E Server Setup View Last Dispostion Automaton Setup Shut Down Tools at T For Administrative Users Only Manage Users None Options None Database Maintenance None Glossary Account Name A unique name assigned to an Account when added A
20. e Accounts currently available Accounts can be listed by Account Name Primary Phone Subscriber ID by MAC Address by selecting the category from the Select Open By drop down list Press Enter key on keyboard after search criteria is entered 12 Imm Selon Goer By Ermar Phone Tvea lor Search When search results are found in the Select Account screen double click on the desired Account to select Then the Event Log History screen will appear Although the events can be scrolled the events listed in the Event Log History screen can also be filered by date thus making it easier to find a particular event In the Filter by Date area type in a range of dates or just the month date starting with the From field and ending with the To field Press the Enter key on your keyboard to remove all events from the ist not within the range specified Examples of date format are 4 20 or 7 16 2003 To further assist in finding a particular event you can also search for Events by Event Type Type a specific Event Type in the Type in Event Type field The event Area and Zone can also be specified with their respective drop down lists Press the Enter key on your keyboard to remove all events from the list not within the Type Area and Zone conditions specified To view the latest archived event click the Reset Grid bution You can also save the Event Log History list to a text fle by pre
21. ers family or employees and limits its liability for any loss or damage including incidental or conse quential damages to NAPCO s original selling price of the product regardless of the cause of such loss or dam age Some states do not allow limitations on how long an im plied warranty lasts or do not allow the exclusion or limi tation of incidental or consequential damages or differ entiat in their treatment of limitations of liability for ordi nary or gross negligence so the above limitations or ex clusions may apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state
22. g users When unchecked user information User type password etc remains within the system but is disabled thus denying the user the ability to log on to the system Default setting is enabled checked Password A password is required for each user with a minimum length of 4 characters in a password for the operator to be used when lagging to the system Re type the same password to confirm 4 When finished click OK to save or click Cancel to discard information Additional User Options Edit User If you wish to change existing information about a User from the Action menu click Edit User to open the Edit User dialog Double click on the user you wish to edit Delete User To delete a User highlight the user you wish to delete From the Action menu click Delete User to remove the User from the system Note At least one administrative user must always be active within the system Any attempt to remove the only remaining administrative user wil result in a warning dialog denying the deletion request Set Password This option is used to change the password of an existing user To set a password required to access a user profile click Set Password from the Action menu and the Change Password dialog opens a Passwort New Password Conti To add a new password the old password must be provided as an added level of security Type the new password in the New Password field
23. ged diminished or affected by and no obligation or liability shall arise or grow out of Sellers rendering of technical advice or service in connection with Buyer s order of the goods furnished hereunder NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY Warning Despite frequent testing and due to but not limited to any or of the following criminal tampering electrical or communications disruption it is possible for the system to fail to perform as expected does not represent that the product system may not be com promised or circumvented or that the product or system will prevent any personal injury or property loss by bur lary robbery fire or otherwise nor that the product or system wil in all cases provide adequate waring or protection A properly installed and maintained alarm may only reduce risk of burglary robbery fire or other wise but it is not insurance or a guarantee that these events wil not occur CONSEQUENTLY SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY PROPERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING Therefore the installer should in turn advise the consumer to take any and all precautions for his or her safety including but not limited to fleeing the premises and caling police or fire department order to mitigate the possibilities of harm and or damage NAPCO is not an insurer of either the property or safety of the us
24. gs must agree with the settings configured here otherwise incorrect re porting wil result Two check boxes are provided as follows High Security Check In Select to program a check in lime interval that conforms to the UL Line Security standards Note Not evaluated by UL Currently the standards require a check in at the NetLink Re ceiver Application of 200 seconds Standard Security Check In Select to program a check in time interval of 12 hours Number of Areas This is reference only field for the number of areas in the control panel Subscriber ID Required fied While this is a required field itis mostly used by Central Stations If your facility does not require this field itis suggested to use the last 4 digits of the MAC Address Click the Custom Events tab In general Custom Events are used to map outputs from certain control panels to NL MOD inputs Adding Custom Events to the NetLink Receiver Application applies to any control panel that does nat allow Report to TCP IP Receiver through a high speed serial output the Local Download jack JP2 on the panel namely these control panels GEM P1632 GEM P816 GEM P800 GEM PBO1 Outputs from the control panels listed above are wired into the terminal strip of the NL MOD device In the Custom Events screen enter the NL MOD input de scriptions in their specified fields which selects
25. il remain in the Event Queue and no changes can be made to it Press Archive Event when no further action is required When archived the event is removed from the Event Queue and sent to the database Waming Once archived the event cannot be modified further If an event is archived and you wish to immediately re view the event click View View Last Disposition or press F8 and the Event Response Screen wil reappear f no disposition exists the No Disposition Found popup appears d You can also view archived event by opening the Event Log History screen see below Viewing Archived Eve The Event Log History screen is used to view archived events for a single Account To access the Event History screen click View Event History you can also use the short cut key F6 or press the Show Event Log of the Open Account button on the toolbar Before viewing the Account history the Account whose history you wish to view must be the active Account An Account becomes the active Account when 1 an event in that Account has been viewed with the Event Response Screen or 2 open the Account by cicking File Open Account or pressing the Open Existing Account bution onthe NetLink Receiver Application toolbar If the Account whose history you wish to view is nol currently active then the Select Account screen will open below The Select Account screen enables you to search through th
26. ional 1 Click Start Control Panel Taskbar and Start Menu 2 Click the Start Menu tab and select Classic Start Menu 3 Click OK to save your selection It is recommended that you restart your computer before proceeding Mode in Windows Turn off Hyper Threading on the Dell 2400 4400 PC s A feature of certain Pentium 4 chips Hypor Threading 6 Press lt Entor gt A small box with CPU information ap must be deactivated before proceeding pears 1 Click the Start button 7 Press the down arrow key to highlight Hyper 2 Shut Down Restart Wait for the computer to Threading tum off completely 8 Press the lt gt key until Disable appears to the right of Noto if your computer locks blue screen press and Hyper Threading hold the power button for 10 seconds totum the com 9 Press lt Enter gt The small box with CPU information puter oft closes 3 Restart the computer 10 Press the Esc key A small box with Exit options A In your default browser access www dell com and appears press the lt F2 gt key The System Setup screen 11 Press the down arrow key to highlight Save Changes opens and Exit 5 Press the down arrow key on the keyboard to highlight 12 Press lt Enter gt The computer will restart normally CPU Information Getting Started Installation and Adding Users T ng th ware System Requirements Windows XP Professional installed on a dedicated PC Intef
27. n logging to file To ensure that commu nication exists between the NL MOD and the NetLink Receiver Application the NL MOD wil send a signal to Check In with the NetLink Receiver Application at timed intervals Check this selection to enable and un check to disable the logging of these check in events to text fle located by default in C Program Files lNapco Security GroupiNetlink Re ceiver ApplicationiLog Data On Startup Use Previous Checkin File To ensure that check in events are performed at regular intervals and are not missed this option if checked allows previ ously saved check in log data to be used to determine the next required check in time event The Check in Times screen see page 15 records the last check in time and calculates the next check in time by simply adding the duration time to the last check in time If On Startup is checked and the Net Link Server is Shut Down and re started the next check in time will be reset to the current time plus the duration time for only those Accounts currently checked in This ensures that although the NetLink Server was shut down the Server can resume where it left Enable Pass Through Mode Check Enable Pass Through Mode to alow the system to pass all Events to the Automation Host system without operator intervention Checking this selection suppresses the Event Queue and Event Response screens from displaying Note
28. nts Check to enable a New Events Received message in the button bar area when Events are received The message will continue to appear unti a key is pressed or the mouse is moved Check Use Default Beep with isual Alert 1o allow the default Beep to sound along with this visual alert Responding to Events Double cick an event in the Event Queue to open the Event Response Screen which displays detaled information about the event including the location address the type of event alarm details contact lists and special comments and instructions Type a description of the response taken in the Disposition field up to 256 characters allowed which is saved when the Event Response Screen is closed or reloaded All Now and Viewed events are displayed in the Event Queue New event is one not opened and to which no response has been made and an Viewed event exists when an operator opens but does not yet archive the event When an event is opened for the first time the Status column in the Event Queue changes from PN New to V Viewed for that event Press Update Event afr adding information to the Disposition field that you wish to save such as actions taken Note New information is saved if either 1 the window is closed by clicking the X button in the upper Tight comer of the window or 2 if the Update Event button is clicked Press Close Event to close the Event window without archiving the Event The Event w
29. of the three methods None ComPort Only via RS232 communications UDP Network Only via TCP IP Both ComPort and UDP Network None 1f None is selected then no events wil be sent to the Automation Host ComPort Only and ComPort Setup The ComPort Setup section although dependent on the Automation Host s requirements wil normally not need to be changed from its default settings Set the ComPort Number to the local ComPort number of the NetLink Receiver Application computer itself not the number on the Automation host computer Using the appropriate drop down lists select the Baud Rate 300 115200 Data Bits 4 8 Stop Bits 1 2 Parity odd even and Flow Control None Hardware or Xon off for the Automation Host computer The Sur Gard SG SLR Single Line Receiver Contact 1D protocol is used for host communication Only the ComPort Only selection supports a Heart Beat Account 1234 sends in a duress alarm with group number 01 and zone code 001 the receiver number 01 and line number 1 wil send this signal as follows S01 1s181234E12101001 DC4 UDP Network Setup the Network Setup section enter the IP address of the Automation Host computer in the field labeled Remote Host IP In addition the Port Number of the Automation Host computer must be entered Please note that the UDP Network protocol does support the Heart Beat feature of the Serial communications
30. ssing the Save to File button The Save As window will open allowing the fle to be renamed and saved in the usual manner The file saved will be a CSV formatted text fie Press the Print View button to print in a table format the current ist of events To view the action taken within the archived event double click the event or click to highlight the event and click The archived Event Log History screen opens allowing you to view past events and their complete resolution with all Account information included Note Archived events may not be modified To view the status of the control panel within the active Account click View Panel Status and the Panel Status screen will appear Lisgegepias mmmsmmmmmi The Panel Status screen indicates various attributes including Check In Status Area Status for areas 1 8 as to Alarm Armed and Trouble A green icon indicates all is OK red icon indicates the area specified is in alarm is armed or is in trouble The darkest icon indicates the area specified is inactive or does not exist The active Account can provide a status of the control panel for NL MOD installations if a the control panel is Set up to report to the receiver through high speed serial output such as the Local Download jack JP2 on the control panel and b the NL MOD is enabled for High Security Checkin see New Account Setup window Panel Setup tab on page 8 the active A
31. unt T Oui ow Account 2 cor 555 0002 ouo Toconztonce How 3 ERIT ioconctonmos How Account B 31 535 0005 EI 100008100005 ow Account E ERIT ome Toconetonmos Naw Account ERI our Toconrioncor Naw Account ER ome Toconetoncos Naw Account ER Toconetonmoa Naw Azeeunt 10 ER omn neni ona Naw Account Tl EE am comann Naw Azeeunt 12 om2 Tiziana Naw count 13 oma Turonis New Acecunt 14 saraaa oma Nevacenun 18 s3ronars Tocnietoncis Cancel Purge alEvants DakbleAcsount est Sene Purge Account E verts Eicert he Past Days Accus Lond Hew ccna 4S Server Check In Times To ensure that communication exists between the control panels and the NetLink Receiver Application the panel will send a signal to Check In with the NetLink Receiver Application at timed intervals The Check In Times screen wil display all of the active Accounts and their respective Check In times all in real time You can search the Accounts by their Account Name information with regard to the check events and logging NetLink Receiver Application Main Screen This is the main program User Interface also referenced as the NetLink Application The Operator interacts with the two screens the Event Queue and the Event Response Screen

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