WebParts Customer Manual - Mercedes
Contents
1. Aaa CIITUSTE Mas Pura TORO Ganga ws Desks Wiereation Pasi et yout mems Cedar tahong Vaar aeeoa eles sf yt Go sab Mercedes Benz WebParts Guidelines amp Manual for Professional Online Orders Customer Edition Version 4 0 May 2015 Mercedes Benz Table of contents Tape ON CON INIBA e AA ed waeeeteetaee 2 1 Welcome to Mercedes Benz WebPan Sia aaa NANANA ANG E 3 lal YOU adVanta ees dia Clan COs mani NAGLAAN GANA AGANG 3 1 2 From the order to delivery how it works aaa 4 1 3 Mercedes Benz genuine parts in four steps a 5 2 FIRSUSUCOS IN WEDFR AI AA 6 ZA Technicalreg remeniS AA 6 Zit LOSIN OPO a a a diesels NA NANA ANAN 7 2 3 Basie structure or WeDPAltSs aaa AA EN 9 3 PakisseakhandseleGl0N aan naa E kao 14 3 1 Parts searches in the fully integrated parts catalogue WebEPC 14 32 Pak EMS manual IN PUCOF Impor saanman GAGA NGANGA 21 3 3 Working with order templates cccccsscsscescsecsecsecsecsecsecsecseeseeseesecscescees 23 3 4 Benefitting from campaign offers aa 26 An AA AA 28 del Standaart a a a a a a 29 Al Grouped VIEW aa NG E BAG 30 Aso sf UVC LION VIC Wisked aaa ANU AA ANA ARN a O 31 44 Part specific notes and information ccsccsscoscesscsscescosccsscasceesesscascesseasceess 32 5 Submitting and ANG SIS OC CNS eissoes a a N S 36 Jel UD IMIS ONCNS oe ae AA aai 37 52 KILOrde a2. Special equipment components and modular system information when applicable for commercial vehicles Footnotes Clicking on the validity symbol it will display the exact description of the code special equipment components or modular system information Clicking the Footnote symbol Lt will display the contents of the footnote Footnotes contain important information that must be observed when selecting parts Adding parts to the shopping cart In addition to the WebEPC details you will be able to view your individual net prices for each part number Click the button Add to cart to place the parts you need in your WebParts shopping cart The desired ordering quantities can be adjusted in both WebEPC and the shopping cart If you would like to define the default quantity of all parts in the cart as 1 regardless of the quantity documented in WebEPC you can specify this in your personal settings After adding a part to the cart you will also see information regarding the availability at your Mercedes Benz dealership In certain cases WebParts cannot find pricing information for a selected part Add these parts to your WebParts shopping cart and WebParts will automatically search for an available successor If a suitable successor exists the part will be placed directly in the shopping cart The successor part number will be added below the part designation in these cases for informational purposes BRAKE DISC 473 09
3. T 408 ONLY REPLACEABLE BY PAIRS If no suitable successor part can be identified you can place the part in your shopping cart without a price This gives you the opportunity to communicate your interest concerning the part to your authorised Mercedes Benz dealer see also Part specific notes and information In any case you should take into account the Optional information on individual part items to identify alternate parts manually when needed For part items that are offered both as genuine parts and genuine remanufactured parts you will receive a separate note in the WebEPC parts list 19 Mercedes Benz WebParts 710 A003 42001 83 TS BRAKE CALIPER 325 59 001 WwW Add to cart PARTS SET LEFT 263 7 Also available as Genuine Remanufactured Part Further information on genuine remanufactured parts can be found in Part specific notes and information Due to the ongoing synchronisation of the WebParts shopping basket with the WebEPC parts list there can only be one Add to cart button for a unique part number for each parts list If one and the same part number is listed several times for one item only the first parts list entry will appear with the Add to cart button If one and the same part number is referenced by several items in the parts list you will receive a note indicating the item number where the Add to cart will appear gt 98 A124 4270092 CLAMPING PIECE 002 TO 210 420 10 65 11 65 i a nu
4. 45 38 EUR 13 00 11 63 34 09 EUR Avail Shopping cart Mercedes Benz product line exterior Complete care and protecbon This product has been specially tested for compatibility with the materials in our vehicles and meets our high quality standards It has only been approved under Daimier AG s strict self imposed environmental conditions Validity period Apr 13 2015 Dec 31 2015 Order type Stock order TAR REMOVER 300 ML Part no A 001 986 40 71 09 Removes gently and thoroughly tar and of stains even underfloor protecton and cavity sealing splashes plus remains of stickers cleans by itself 6 12 EUR List price 7 56 EUR Base discount 19 00 Availability 8 SUMMERFIT SCREENWASH 40 ML Part no A 001 986 BO 71 17 Competibie with al surfaces and components used in the ares of use Eliminates the glare effect after only s few woes 2 38 EUR List price 2 98 EUR Base discount 20 00 Availabilty CHROME CARE 75 ML Part no A 000 986 43 74 09 Removes soiling and residual rust on Gecorative inm prevents rust from reforming and preserves with a protective fam 6 46 EUR List price 7 98 EUR Base dscount 19 00 Avadabalty quantities can be adjusted on the details page for the offer and in your shopping cart 27 Mercedes Benz WebParts 4 Shopping cart The WebParts shopping cart stores all information on the part items it contains for all of your
5. Type of delivery e g Collection or Delivery Can result in additional charges depending on the agreement with your authorised Mercedes Benz dealer Selection will be added once you switch to the order process Order all items Switches to the order process with all part items of the shopping cart see section Submitting and managing orders Part related functions In combination with the checkboxes that precede the individual part items various functions are also available in the taskbar of the shopping cart Select all Selects all part items Clear selection Deselects all previously selected part items Order selected items Switches to the order process for ordering all marked items of the shopping cart see section Submitting and managing orders Save as template Switches to template management and creates a new order template for all marked part items Move Moves one or more part items without a vehicle link to a vehicle group Can only be applied in the groups view of the cart see Shopping cart Groups view Delete Removes all marked items from the shopping cart 44 Part specific notes and information The parts master data in WebParts ensure that further information or notes will be displayed when needed on the products you record Simple master data information will be identified by a black info symbol If there are further additional part specific notes the relevant Mercedes Benz WebPa
6. AND 0 60 RIGHT REAR CALIPER 69 PANELLING AND LINING 72 FRONT DOORS gt 320 A123 42088 28 LINE 3942 O01 D 27 73 REAR DOORS HYDRAULIC UNIT CONN RR TO RIGHT 33 51 REAR WHEEL475 X 0 7 X 3865 MM TO REAR UD Replaced by A 123 420 88 28 64 78 SLIDING ROOF PER Code 802 203 204 805 808 80 VACUUM SYSTEM HYDRAULIC CT 409 TO BE ADAPTED DURING ASS SYSTEM gt 330 A107 42095 28 LINE BRAKE LINE 3417 001 W Add to cart 83 HEATING AND VENTILATION a E E PE E HYDRAULIC UNIT CONNECTION LR TO 29 04 PIECE4 75X0 7X2740 MM 91 DRIVER S SEAT l PER Code 802 803 804 Bi LE a T 085 096 409 To Chassis A 445784 98 ACCESSORIES Se ee mapa n gt 340 A 128 420 87 28 LINE BRAKE LINE 21 10 001 W Add to cart 99 SPECIAL INTERNAL FITTINGS FROM ADAPTER FITTING TO BRAKE 17 94 HOSE REAR LEFT4 75X0 7X2080MM T 095 096 409 To Chassis A 445784 Show highlighted parts only Reduces the items listed in the parts list to the entries highlighted in the illustration Show historic supersessions Shows when applicable documented predecessor parts for all items in the parts list This selection will automatically be stored in your settings Mercedes Benz WebParts 18 Some part numbers contain additional information For the exact identification of a part number in the case of ambiguous item entries the following information must always be observed in accordance with the vehicle data card Code information for passenger cars
7. Mercedes Benz dealer The offers shown are generally valid for all of your Mercedes Benz dealer branches Details for current offers In the detailed view you can view the detailed offer description the order type associated with the offer the validity period as well as the products included in the offer and their prices If a flyer is available for an offer you can view it by clicking the button Download PDF document Please note that Adobe Reader must be installed on your computer to view PDF documents Mercedes Benz WebParts 26 Validty period Apr 10 2015 May 31 2015 Order type Stock order item Part no Designation B5 7 88 5201 MEDIANAVIGATIONCENTER N B6 7 88 5181 WIRING HARNESS 3 B6 7 53 0011 DEFLECTOR FOR SDE WINDOW a 86 6 56 0975 CRUISE CONTROL w B6 6 56 0561 DRAFT DEFLECTOR Click on the button Add to cart to place sales products in your cart The desired ordering Pricing Lust price Base dscount Promotion discount Net price Last price Base dscount Promotion discount Net price List price Base discount Promotion discount Net price List price Base discount Promobon discount Net price List price Base dscount Promotion discount Net price Spring promotion Trapo Accessories collection 772 27 EUR 13 00 25 00 478 31 EUR 23 53 EUR 13 00 30 34 13 33 EUR 71 43 EUR 15 00 16 00 49 29 EUR 184 87 EUR 26 00 13 45 111 94 EUR
8. Part designation Return value Displays the estimated refund value for remanufactured part items List price Indicates the gross list price Base discount Discount rate based on product discount group Promotion discount Added special discount when available Clicking the discount shown will open the associated offer Promotion Shows the offer validity for items in a sales campaign Clicking the validity will open the associated offer Net price Net price per part after all discounts Net prices may vary depending on the selected order method Quantity Number of parts ordered for a particular item Availability Indicates the availability for a part If your authorised Mercedes Benz dealer gives you the option to place orders with different branches WebParts will automatically check the inventories for all branches If one of the locations offers a better availability than the currently selected branch WebParts will show an additional symbol next to the 29 Mercedes Benz WebParts availability information Hover your cursor over the house symbol to display the name of the alternate branch Sum Total based on the selected quantity for the individual item If you have added parts from the fully integrated parts catalogue WebEPC to your shopping cart you can call up the associated vehicle including the detailed catalogue view in WebEPC at any time using the linked catalogue symbol O 4 2 Grouped view Change view
9. Sum NP 43 14 VAT 8 20 gt WDD169031 1736063 Jun 15 20159 36AM Jun 15 2015 9 36 AM 214 2 of 2 incl VAT 51 34 wil O Part number Designation DG Pricing EUR Quantity pa Sum EUR lap A2204210171 FITTED BOLT 18 LP Net price 1 57 H O 3 14 gt Add remark incl VAT 3 74 SI A169 421 00 12 BRAKE DISC 81 LP Net price 20 00 Be i 40 00 gt Add remark incl VAT 47 60 gt Order this group s items 5 1 Submitting orders Start by recording or completing the header data for your order The mandatory fields Order from Order type and Delivery type will be auto completed with the default values you specify when creating a new order Place order Order informationen Your job number Title Name Order type Stock order vl Delivery type Collection iv Ordered from 200 XX47001 01 Daimler AG HB ITCASM DO Teststr Ordered for Neubert Car Service Ltd Teststr 4711 4711 Test C Outlet DE 13911853 Transfer VIN to desler Add s remark to your order Customer note Part number Designation DG Pricing EUR Quantity Avail Sum EUR A 210 880 01 88 18 LP Net price 25 93 1 25 93 incl VAT 30 86 MERCEDES STAR Total net price EUR 25 93 VAT EUR 4 93 Total price EUR 30 86 The data in the fields Your job number and Title Name are optional and primarily serve to facilitate the administration of your orders in WebParts Here you can enter for example the
10. add the identifier for A object numbers The entry 2108800186 for example thus becomes A 210 880 01 86 To make sure that the part numbers you specified actually exist and subsequently display the associated price data the system runs a cross check with the central WebParts database During this process all part numbers are also checked for possible alternatives as well as genuine remanufactured part variants CO Part number Designation DG Pricing EUR Quantity D Sum EUR O A 210 880 01 86 MERCEDES STAR 18 LP Net price ssi HE 25 93 s Ad mak incl VAT 30 86 In the Quantity field enter the desired order quantity for each item and use the option Add remark to send item specific remarks or an explanation to your authorised Mercedes Benz dealer You can use the delete symbol x to remove individual shopping cart items at any time 2 1 Mercedes Benz WebParts Im port parts lists If you manage external parts lists outside of WebParts for occasional updates to your own stock you can import them on the WebParts home screen or directly to the shopping cart with the Import list button NT 5 ba Nak a Specify by model A Direct input Add part number gt 3 e 2108800136 A a gt Show stored vehicles e g A21088001 Mercedes Benz product line interieur EPC Web Edition import list BPC Bus Parts Catalogue Choose template Show all offers Add part number 5 Import list 5 Import from BPC 5 Imp
11. advantages of Mercedes Benz genuine parts 1 2 From the order to delivery how it works Mercedes Benz genuine parts orders with WebParts consist of two basic components First your order as a WebParts customer and second the processing and execution of your order by your authorised Mercedes Benz dealer As a customer you locate the parts you would like to order e g in the fully integrated manufacturer parts catalogue WebEPC A simple click transfers the individual items to your WebParts shopping cart As an alternative to searching for the parts which you require in WebEPC you may also enter familiar part numbers directly in the cart or use one of your personalised order templates Your customer specific prices as well as information on availability will be visible both in the cart and in the fully integrated WebEPC at all times You can send all items in your cart or only selected items to your authorised Mercedes Benz dealer as an order with a simple click Your dealer receives a notification that a new order has been placed On receipt your authorised Mercedes Benz dealer processes the order and you either receive a delivery with the ordered parts or you have the option to pick them up You can call up the status of your order ordered confirmed cancelled completed at any time in the order overview Payment for the parts and receipt of the invoice remain unaffected by WebParts and are based on your arrangements
12. also in Engine 82 ELECTRICAL SYSTEM ical 090 BRAKE LINES 88 ATTACHMENT PARTS 21 MAJOR ASSEMBLY p DETACHABLE BODY COMP 24 ENGINE SUSPENSION 26 GEARSHIFT MECHANISM Z 27 MERCEDES BENZ AUTOMATIC TRANSMISSION gt also in Automatic transmission 28 TRANSFER CASE 29 PEDAL ASSEMBLY 30 CONTROL 31 HITCHING MECHANISM 32 SPRINGS SUSPENSION AND HYDRAULIC SYSTEM A 123 420 88 28 LP NP EUR LINE BRAKE LINE 39 42 3351 33 FRONT AXLE 35 REAR AXLE HYDRAULIC UNIT CONN RR TO RIGHT REAR WHEEL4 75 X 0 7 X 3865 MM ESLT 40 WHEELS 41 PROPELLER SHAFT 47 FUEL SYSTEM 49 EXHAUST SYSTEM 50 RADIATOR 52 CHASSIS SHEET METAL AIR INTAKE lllustration ID 642090000428 051031 11 125 The illustration shows all valid item numbers for the currently selected vehicle Clicking an individual item number in the illustration will highlight it in the illustration and in the parts list Item numbers that are not valid for the current vehicle appear in grey and cannot be clicked Print Opens the print preview for the illustration shown Show illustration in separate window E Shows the illustration in a separate browser window popups must be enabled in your browser The interactive link between the illustration and parts list remains intact Deselect all items Deletes all markers set for items 17 Mercedes Benz WebParts Show hide details Hovering the cursor over an item number wil
13. around the clock No matter whether you need Mercedes Benz genuine parts genuine remanufactured parts or genuine accessories With WebParts you can place your order when it suits you directly from your workshop Night or day seven days a week What s more with WebParts you have access to the fully integrated parts catalogue WebEPC Excellent transparent parts availability Your Mercedes Benz partner and our logistics network offer unbeatable availability for the parts you need WebParts also allows users to get information on the availability and estimated provision deadlines for individual parts at any time Less effort more clarity foreseeable costs WebParts offers an optimal overview of active and planned orders and enables users to create and recycle order templates for regular requirements Both these advantages save time and increase clarity for your ordering department In addition WebParts displays the individual terms agreed on with your authorised Mercedes Benz dealer Alongside gross prices discounts and net prices are also shown immediately This increases price transparency as well as reliability in ordering and improves expense planning With WebParts your parts costs are always under control 3 Mercedes Benz WebParts Benefit from sales campaigns WebParts gives you 24 7 access to current sales campaigns Find out about special order prices or discounts and benefit from excellent rates in addition to all the
14. can be used as a placeholder when defining the search term You can activate the option current group only to limit the search results to matches in the currently selected main group 15 Mercedes Benz WebParts Major assembly and group menu Once all vehicle data has been determined the major assembly and group menu will be shown below the vehicle details Major assemblies chassis engine transmission etc form the top level in the vehicle s product structure tree and are shown as tabs The chassis of a vehicle is preselected as a default i Chassis Engine Automatic transmission Paint amp Operating fluids 211016 E 270 CDI E SEDAN Subgroups Main groups O sort by number 030 FRONT WHEEL BRAKE sort by name M highlight most frequented Ng pag rea gt 25 CLUTCH 42 BRAKES Be Sig 46 STEERING a 54 ELECTRICAL EQUIPMENT AND INSTRUMENTS 045 REAR WHEEL BRAKE gt also in Engine 82 ELECTRICAL SYSTEM 88 ATTACHMENT PARTS 21 MAJOR ASSEMBLY E s DETACHABLE BODY COMP DE ON NO EY 24 ENGINE SUSPENSION On the left you can find a list of all main groups for the active tab If the same main group number also exists in a different major assembly tab corresponding information including a link will be shown only with an existing VIN The main groups are sorted according to group number or alphabetically depending on user preferences Provided that you have not objected in your personal settings to the automatic creati
15. is a tyre you will see a note with the tyre labels according to the EU tyre labelling regulation 1222 2009 The following information is issued e Fuel efficiency class e Wet grip class e rolling noise class e Noise measurement e Tyre class 33 Mercedes Benz WebParts Replacement by successor products In light of the life cycle of Mercedes Benz genuine parts technical innovation material improvements or standardisation can result a successor product that replaces a part number Whenever you add a part to your WebParts shopping cart WebParts automatically searches for an available successor If a successor part is found for a part number you recorded it will be shown directly as a shopping cart item should the originally entered part no longer be available The predecessor part number will be added below the part designation in these cases for informational purposes Part number Designation DG Pricing EUR Quantity ir Sum EUR CALIPER D 26 LP Net price 173 09 1 Kal 173 09 gA ep d A 169 420 02 83 A 169 420 10 83 cl VAT 205 98 gt Add remark incl T 205 98 Replace Parts without price information In certain cases WebParts cannot retrieve pricing information or a valid successor for a selected part Affected part items will be listed in the shopping cart without a price and can also be transferred to your Mercedes Benz dealer as part of your WebParts order This gives you
16. order number you use in your company to establish a link between a WebParts order and a specific job in your company The field Customer note is also optional Use this field to communicate additional comments or explanations for your order to your authorised Mercedes Benz dealer 37 Mercedes Benz WebParts If your order does not serve to replenish stocks but to fulfil a material requirement for a specific vehicle we recommend that you transfer the vehicle identification number VIN This makes it possible for your authorised Mercedes Benz dealer to perform plausibility checks when needed Once you have finished recording header data you can submit the order to your authorised Mercedes Benz dealer Click the button Check order In the following dialogue all order data will be displayed for review If the information is correct click the button Send order to place your order confirm any special terms of use before submission If you would like to make additional changes to your order click Back to return to edit mode 5 2 All orders at a glance Until their active deletion all current and past orders can be viewed in the WebParts order overview Under Order history in the WebParts main navigation select the submenu item All orders Signed in as C2NEUBEJ Neubert Car Service Ltd 4711 Test Help Logout IN Mercedes Benz Tandaang pii All orders 200 XX47001 01 Placed orders Teststr 4711 471
17. sessions on an unlimited basis This means that you can place your part search results in your shopping cart and then decide at a later time when and for which quantity you would like to place an order You do not need to actively save your shopping cart data WebParts does this work for you automatically in the background If you log out of the system or close your browser window WebParts will notify you at the time of your next visit if you still have parts from a previous session in your cart Shopping cart notice Your shopping cart contains items of a previous WebParts session How do you want to proceed gt Clear cart gt Show cart gt Continue If so you can then display or delete the parts Otherwise you can select Continue to continue to your personalised WebParts home screen Note The contents of WebParts shopping carts are personal user data that are always based on a link between a customer user ID and a authorised Mercedes Benz dealer Unlike order templates which are visible for all users of a customer company it is not possible to share shopping cart contents with other users WebParts provides two different views for users to manage their shopping cart items Standard view Simple list of all parts Grouped view List of all parts grouped according to origin direct input vehicle related catalogue search etc Both views sort the items in your shopping cart according to the time that they were ad
18. the opportunity to communicate your interest in the part to your authorised Mercedes Benz dealer and to request manual price information and the identification of a successor using the comment field on the order page O A 123 456 78 9D BRACKET G Add remark Mercedes Benz genuine remanufactured parts Mercedes Benz genuine remanufactured parts are reconditioned parts that meet the same quality requirements as a Mercedes Benz genuine part and come with the same warranty If remanufactured parts exist for the part numbers you entered they will automatically be offered as possible variants in a separate dialogue Mercedes Benz WebParts 34 Genuine Remanufactured Part suggestion 1 of This part is also offered as Genuine Remanufactured Part Please choose Part number LP EUR NP EUR RV EUR Qty Avl Genuine Part A 006 151 03 01 Genuine Remanufactured Part A 006 151 03 01 80 Indicated prices are per unit Availability information applies to the entered quantity of 1 Choose the genuine part or the genuine remanufactured part and then click the button LL Apply The return value RV column shows the maximum refund value that you will receive after sending in the removed part This amount is not included when calculating the total sum it is settled separately 35 Mercedes Benz WebParts 5 Submitting and managing orders Ordering Mercedes Benz genuine parts has never been easier The WebParts cart prov
19. with your authorised Mercedes Benz dealer Mercedes Benz WebParts 4 1 3 Mercedes Benz genuine parts in four steps WebParts login Place parts in cart Parts search in the Manual input Customised Temporary Electronic Parts of parts order templates campaign offers Catalogue EPC Record header data for order Check order data and submit order 5 Mercedes Benz WebParts 2 First steps in WebParts Before covering more advanced topics on the use of Mercedes Benz WebParts we want to introduce you to the technical requirements for the system and give you a general overview of the application structure design and settings 2 1 Technical requirements Mercedes Benz WebParts is a web based application that communicates with a central application server via secure Internet connections For trouble free use of the system the following requirements must be met in your company Operating system browser e PC with Microsoft Windows XP in combination with Internet Explorer 8 Firefox 22 or Chrome 28 e Apple Mac with OS X 10 7 in combination with Safari 6 e 10 tablets with Android 4 1 in combination with Chrome or Firefox e 10 iPads with iOS 6 in combination with Safari e Cookies must be permitted e JavaScript must be activated in your browser e Popups must be permitted e WebParts is not designed for parallel operation in multiple windows or index tabs Using multiple windows or tabs in a WebParts se
20. 1 Test Standard Confirmed orders Cancelled orders Archived orders Ma on To get a faster overview the order history submenu also provides the option to immediately reduce the orders shown to entries with a certain order status Placed orders Orders that have been forwarded to your authorised Mercedes Benz dealer and not yet fully processed Confirmed orders Orders that have already been processed by your authorised Mercedes Benz dealer Cancelled orders Orders that were cancelled by your authorised Mercedes Benz dealer Archived orders Orders that you actively marked as completed This status filter as well as an optional filter according to years and months can be adjusted at a later time on all order overview pages Mercedes Benz WebParts 38 Filter settings status Year Month Not specified v Regardless of the filters you set you can sort the entries in the order overview at any time according to the individual columns o Date Your job number Sum EUR Delivery type Click the column name You can sort the columns in ascending or descending L order You may need to click the corresponding column name twice The arrow symbol shows the current sorting sequence Note If your Mercedes Benz dealer provides the option to order from different branches the order overview will only list order entries that have been submitted to the currently selected branch see section Basic structure of WebParts Ord
21. NA Buy part at item no 71 For certain part items certain additional data must be added when placing the item in the cart WebParts displays an additional dialogue in these cases once you have clicked the Add to cart button Two digit ES1 code supplement May be required when entering quantities lengths and container sizes Four digit ES2 code supplement May be required when selecting parts with specific colours or equipment In both cases before selecting a code supplement make sure to evaluate the footnotes for the respective part items Mercedes Benz WebParts 20 3 2 Part items manual input or import The fastest way to record an individual part item is to enter the corresponding part number manually To add a new part to your shopping cart please enter the corresponding part number in the Direct input section of the WebParts home screen or the shopping cart Then press the Enter key on your keyboard to add the part number PA Specify by model lt Direct input 5 in ss f main 4 o Q gt Show stored vehicles e g A2108800136 Mercedes Benz product line interieur H G v ae ASA 4 VIN or model code A45 Add part number gt e j gt EPC Web Edition Import list BPC Bus Parts Catalogue Choose template gt Show all offers gt 5 importiist ImportfromBPC 2 Import from EPC Java Edition FR Print Only use numerical digits when entering part numbers WebParts will automatically
22. Standard Shopping cart grouped view WF Print gt Order all items Add part number 5 importtist importfromBPC Import from EPC Java Edition Order type Immediate requirement y Delivery type Delivery Select all C Clear selection W Order selected items H Save as template ad Move Xx Delete Number of VIN model code Customer Description Creation Date Last modified Parts Items Availability Sum EUR Sum NP 140 77 VAT 26 75 gt WDD1690311J736063 Jun 18 20157 55PM_ Jun 18 2015 7 55PM 213 2 of 2 incl VAT 167 52 O Part number Designation DG Pricing EUR Quantity tt Sum EUR lap A169 42021 20 TS DISK BRAKE PAD 38 List price 65 28 O g 2 55 49 gt Add remark Base discount 15 00 979 incl VAT 66 03 Net price 55 49 lap A169 421 00 12 BRAKE Disc 30 List price 50 16 H O 85 28 gt Add remark Base discount 15 00 7 52 incl VAT 101 46 Net price 42 64 gt Order this group s items Number of Creation Date Last modified Parts Items Availability Sum EUR Sum NP 26 51 VAT 5 09 gt Direct input Jun 18 2015 7 50PM Jun 18 2015 7 54 PM 2 2 2 of 2 incl VAT 31 90 ss O Part number Designation DG Pricing EUR Quantity Li Sum EUR O e NO00000 000011 SCREW 20 List price 5 61 g 5 477 gt Add remark Base discount 15 00 0 84 incl VAT 5 68 Net price 477 W gt A21088001 86 MERCEDES STAR 18 List price 25 93 O 22 04 gt Add remark Base discount 15 00 3 89 in
23. Stock order Default delivery type Collection Default export format Not specified iw L Deactivate automated VIN transfer to your Mercedes Benz partner We recommend you to always transfer YIN information along with your order Deactivate shopping cart preview menu Select your individual default setting for Order and delivery type and define the format that you prefer for the Export of order data For parts placed in your cart from the fully integrated parts catalogue WebParts automatically transmits the information on the vehicle identification number VIN you used to your authorised Mercedes Benz dealer as part of orders This makes it possible for your authorised Mercedes Benz dealer to perform plausibility checks when needed You can deactivate automatic VIN transfer at any time Hover your cursor over the cart symbol on any subpage and WebParts will show a brief overview of the current cart contents You can deactivate this shopping cart preview here Web EPC hw Show local part designations in case they differ from Web EPC designations Always apply a quantity of 1 instead of suggested Web EPC quantities when adding parts to the shopping cart W Remember VIN model code history Clear history ba Remember history of visited groups gt Clear history If the contents of the fully integrated parts catalogue WebEPC are not available in your national language we recommend that the local parts des
24. an also create a manual link to a vehicle specific shopping cart group as needed If you have added two WebEPC parts to your cart for a specific vehicle with link to vehicle for example and then added one direct entry without link to vehicle the three parts will initially be in different shopping cart groups If you do not want to place an immediate order but instead store the parts temporarily in your cart you can use the Move ad function to add the directly entered part to the vehicle group Group assignments generally have no effect on the default shopping cart view 4 3 Function view Functions not linked to parts Shopping cart standard view Change view Add part number 5 Import list 5 Import from BPC 31 Mercedes Benz WebParts Change view Determines whether you use the default view or the groups view for your WebParts shopping cart This selection will automatically be stored in your settings Add part number Adds a new part item to the shopping cart see section Part items manual input or import Import list Imports an external parts list see section Part items manual input or import Print Opens the print view for the shopping cart Order type Type of order e g Immediate requirement or Stock order Can result in a different price depending on the agreement with your authorised Mercedes Benz dealer Selection will be added once you switch to the order process Delivery type
25. an order in WebParts and is divided into three main parts General order header data Order number Order date Status 15 56 73 1 1036 Jun 15 2015 9 45 AM Ordered E Export Da Print 88 Archive H Save as template Order informationen Your job number 6795454 Tite Name 5 OT 1782 Order type Delivery type Stock order Collection Ordered from 200 47001 01 Daimler AG HB ITCASM DO Teststr 4711 4711 Test Standard Ordered for Neubert Gar Service Ltd Teststr 4711 4711 Test Outlet DE1391 1853 Ordered by Jens Neubert C2NEUBEJ Order number Order number automatically assigned by WebParts Order date Date and time that order was submitted Status Current order status see order overview Your job number Your specified order ID optional Title name Your specified order designation optional Order type Type of order e g immediate requirement or Stock order Delivery type Type of delivery e g Collection pick up by customer or Delivery delivery by courier Ordered from Mercedes Benz dealer main operation branch with which the order was placed Ordered for Displays the name of the ordering company Ordered by Name and user ID of the person who placed the order Comments and remarks for the order Optional display of customer or dealer remarks This area is only shown if you have included a remark for an order or your authorised Mercedes Benz dealer added a comment during order proce
26. art bar is always located at the top of the screen even on content rich pages 200 XX47001 01 Daimler AG HB ITCASM DO Teststr 4711 4711 Test Standard Part number Designation Quantity Sum EUR Total Oniine oro ering Service Total net price 36 P POT Bo 3 Total price EUR 10 66 a Specify by model a py Direct input TOTAL EUR 10 66 gt Order all items gt Show shopping cart The Mercedes Benz WebParts link will redirect you from any page to your personal home screen At the centre you can view the Mercedes Benz dealer with which you are currently placing your order If your Mercedes Benz dealer provides the option to order at different locations you can click the name of the dealer to switch branches All information displayed in WebParts always refers to the head office or branch shown here The calculator symbol indicates that WebParts is displaying your individual net prices for all items Click the symbol to switch the pricing information to list prices In this case the calculator symbol will appear with a red x The selection will automatically be stored in your personal settings At the far right you can find the shopping cart preview The number of different products as well as the total quantity is always visible Move the mouse over the shopping cart symbol to display further details on the shopping cart contents Clicking on the cart will take you to the shopping cart page You can also submit a
27. cl VAT 26 23 Net price 22 04 gt Order this group s items The visualisation of product and price and information in the groups view corresponds with the default view of the WebParts shopping cart Unlike the default view the parts you add are automatically sorted according to their origin e With link to vehicle Catalogue search with VIN Catalogue search with model code e Without link to vehicle Mercedes Benz WebParts 30 Direct input Special offer Template File import The groups view is especially recommended when you have searched for parts for different vehicles in the fully integrated parts catalogue WebEPC and placed them in your shopping cart In such cases WebParts provides a separate list of all parts per vehicle The VIN or model code used for the search is the default sorting criterion To facilitate the link to a specific job in your company you can also assign customised description for each vehicle related group in addition to the VIN and model code This allows you to temporarily store parts for specific vehicles or jobs over several WebParts sessions in your shopping cart and continue placing orders for other vehicle scopes regardless of these stored items To start a complete order for a shopping cart group click the button Order this group s items also see the section Submitting and managing orders The description you assign will be added as the title name for this order You c
28. ded The most recent entry is shown first You can switch to the shopping cart view at any time Mercedes Benz WebParts 28 4 1 Standard view In the default view the WebParts shopping cart lists all important product and price information in a simple table i Change view C Grouped Shopping cart standard view ange view Gap Add part number 5 Import list 5 Import from BPC 5 Import from EPC Java Edition Ca Print Order type Immediate requirement ha Delivery type Delivery Select all C Clear selection W Order selected items H Save as template P9 Move X Delete C Part number Designation DG Pricing EUR Quantity at Sum EUR lap A 169 420 21 20 TS DISK BRAKE pan 38 List price 65 28 H 2 55 49 gt Add remark Base discount 15 00 979 incl VAT 66 03 Net price 55 49 lap A 169 421 00 12 BRAKE DISC 30 List price 50 16 GB Ka 85 28 a discount 15 00 7 C7 incl VAT 101 48 gt Add remark Base discount 15 00 f 52 Net price 42 64 C NO000000 000011 SERE 20 List price 561 a O kd amp 477 SCREW rug gt Add remark Base discount 15 00 0 84 incl VAT 5 68 Net price 477 A 210 880 01 86 MERCEDES STAR 18 List price 535 g 22 04 gt Add remark Base discount 15 00 3 89 incl VAT 26 23 Net price 22 04 Part number Unique part identification number Add remark Here you can add visible comments notes on an individual item for your authorised Mercedes Benz dealer Designation
29. ed and move them into your shopping cart with a single click If as a WebParts purchaser you prefer to enter order items manually the ordering process is still very convenient thanks to automatic format checks 3 1 Parts searchesin the fully integrated parts catalogue WebEPC Start your vehicle parts search directly on the WebParts home screen by entering a vehicle identification number VIN or selecting a previously stored vehicle with the option Show stored vehicles As an alternative you can click the button EPC Web Edition to switch to the WebEPC home screen and manually identify a model code for a parts search using various selection lists TO o Si Specify by model Ba Direct input ab a Ss oj aS gt ed T F v E Ae TA ja p 4 n 4 N nag VIN or model code gt o 2108800186 go 2 ae ae ae P toc se all Mercedes Benz product line interieur EPC Web Edition import list BPC Bus Parts Catalogue Choose template Show all offers Please note that only a VIN based definition of the vehicle makes it possible to identify parts based on the as built vehicle configuration data card This simplifies the selection of relevant parts considerably and minimises the risk of incorrect orders Parts identification that relies solely on model codes should only be performed by experienced users The parts catalogue content is only available in a limited number of languages If your national lang
30. er overview functions In combination with the checkboxes that precede the individual orders various functions are also available in the taskbar of order overview ey Export sek Print es Archive xX Delete Order no Date Your job number Sum EUR Delivery type Status If 15 96734 1035 Jun 15 2015 9 45 0795454 30 36 Collection Ordered AM C 15 67341035 Jun 1 2015 2 55 PM 411 95 Collection Ordered C 015 96734 1034 May 31 2015 11 37 344 49 Collection Ordered PM C 015 96734 1033 May 18 2015 6 37 6336 1 150 25 Collection Ordered AM Show Shows the details for the selected order single selection only You can also open the details view by clicking the order number Export Exports data for the selected order in the Microsoft Excel Format xIs or the EPC shopping list format xfr single selection only You can define a default format for export data in your preferences Print Opens the print view for the selected order single selection only Archive Marks the selected orders as complete multiple selections possible Can only be apply to orders that have been processed by your authorised Mercedes Benz dealer Delete Deletes all selected orders multiple selections possible 39 Mercedes Benz WebParts If there are comments for an order they will be indicated in the order overview by a note symbol 5 3 Detailed information for WebParts orders The detailed view for orders shows all available data for
31. es Benz Order history Your account Dealer info Mercedes Benz WebParts 200 XX47001 01 Daimler AG HB ITCASM DO Teststr 4711 4711 Test Standard Welcome fo Mercedes Benz WebParts nesoroering service Specify by model wt fp main 4 k i VIN or model code 45 Add part number gt gt Show stored vehicles e g A2108800156 Mercedes Benz product line interieur EPC Web Edition Import list BPC Bus Parts Catalogue Choose template Show all offers Quick start personal favourites EPC browsing history Order history Truck gt 2655 6X4 4500 gt gt 100 SERVOLENKUNG Ordered gt Mar 31 20 gt 203 28 EUR Car gt E 32055030 VORDERRADBREMSE Ordered gt Mar 31 2015 gt 15 96734 1008 gt 162 77 EUR Cars A 15055030 STOSSFAENGER VORN Ordered gt Mar 31 2015 gt 15 96734 1007 gt 47 89 EUR Van gt 215 4X2 32505503D RUECKWAND Confirmed gt Mar 30 2015 gt 15 96734 1006 gt 147 29 EUR Current offers Mercedes Benz product line interieur Mercedes Benz product line exterior In top inside shape as well Complete care and protection gt Show details rE gt Show details 2015 Daimler AG All rights reserved Provider Cookies Privacy Statement Legal Notice 9 Mercedes Benz WebParts Main navigation Elements in the WebParts main menu are accessible from all subpages Signed in as C2NEUBEJ Neubert Car Service Ltd 4711 Test Help Logout IN Mercedes Benz Order history Your account Dealer info Technical
32. h the quantity 1 as well as the designation stored in WebParts All changes to your template will always be stored automatically after pressing the Enter key Delete x Removes the selected part item from the template Print Opens the print view for the order template Back Returns you to the previous page You can also use the detailed view to add specific items to your shopping cart Mark the corresponding checkboxes to indicate the products you would like to order multiple selection possible Then select the option Add selected items to cart Currently valid prices as well as alternate items when applicable will be displayed in your cart Mercedes Benz WebParts 24 Creating new order templates WebParts provides two different methods for creating new order templates The conventional method for creating an order template is to use the option New in the Templates module You can record your item data as described in the previous section Alternatively you can also create templates directly from your shopping cart Mark as many items as you would like in the checkboxes and then choose the option Save as template to create an order template from the parts stored in the shopping cart C Clear selection W Order selected items H Save as template f X Delete Vv Part number Designation DG Pricing EUR Quantity Ki Sum EUR NO000000 000011 SCREW D 20 LP Net price 5 61 O o 5 61 gt Add remark
33. ides three different ways to place your orders Order all Regardless of the selected cart view you can transfer all items in your cart to an order using the Order all items button Add part number 5 import list 5 import from BPC WR Print Order type Stock order M Delivery type Collection iv gt Order all items If you are working with the preview menu for your cart see Personal and company settings you can also initiate a full order from any other WebParts page at any time Order selected items If you would only like to order certain products in your current shopping cart mark these items by checking the boxes that appear in front of the part numbers and then select the option Order selected items in the shopping cart taskbar Clear selection W Order selected items H Save as template PP Mov X Delete Vv Part number Designation DG Pricing EUR Quantity tt Sum EUR A 210 880 01 86 MERCEDES stan 18 LP Net price 25 93 BG 25 83 gt Add remark incl VAT 30 86 Order all items in a group f you are working with the groups view in your shopping cart see section Shopping cart Grouped view you have an additional option for placing an order Click the button Order this group s items to initiate an order of all items in a shopping cart group Mercedes Benz WebParts 36 Number of VIN model code Customer Description Creation Date Last modified Parts Items Availability Sum EUR
34. ignation from the WebParts cart also be displayed if available Mercedes Benz WebParts 44 When adding WebEPC items to the cart WebParts automatically adds the quantity documented in WebEPC to the quantity field When necessary you can always add parts to the cart with a quantity of 1 With the automatic suggestion of previously used VINs model codes and highlighting of your most frequently used WebEPC main groups WebParts gives you two convenient functions that require the automatic collection of user data If you do not want to use these functions you can deactivate data collection here It is also possible to delete previously collected data at any time with the button Clear history Corporate settings The selection of company preferences has an effect on all user accounts for a customer operation Corporate data Orderer Street Postcode City E mail adress of the customer organisation Default accepting branch 200 84X47001 01 Daimler AG HB ITCASM DO Teststr w If your authorised Mercedes Benz dealer offers the option to place an order at different locations you can select a Default accepting branch The branch stored here will be automatically selected the next time you log in 45 Mercedes Benz WebParts Name of your national sales organization Department www mercedes benz com webparts
35. incl VAT 6 68 A210 880 01 86 MERCEDES STAR 18 LP Net price 25 93 BG 25 93 gt Add remark incl VAT 30 86 You can also create a new order template based on a previous order at any time Select the option Save as template in the detailed view of a past order Order details Order number Order date Status 15 96734 1035 Jun 1 2015 2 55 PM Ordered 3 Export ba Print H Save as template 25 Mercedes Benz WebParts 3 4 Benefitting from campaign offers WebParts offers are a good opportunity for you to combine the advantages of Mercedes Benz genuine parts with favourable pricing The offers are usually seasonal and valid for a limited time If offers are available from your authorised Mercedes Benz dealer when you log in to WebParts you will see a selection in the Offers showcase on the home screen This ensures that current offers and special prices are always visible and that you can achieve purchasing benefits for your company Specify by model A Direct input m pee A gt i VIN or model code 45 Add part number gt gt Show stored vehicles e g A2108800186 Mercedes Benz product line interieur EPC Web Edition import fist BPC Bus Parts Catalogue Choose template Show all offers Click one of the offer images or the corresponding brief description to switch to a detailed view of an offer By clicking Show all offers you can view the entire list of current sales campaigns for your
36. information The subitems in the category WebParts Store allow you to switch to the WebParts home screen at any time see a list of all current campaign offers when available or call up the fully integrated manufacturer parts catalogue WebEPC in WebParts The Order history section lets you access previous orders With the various items in this category you can display all past orders for example or call up an overview which is filtered according to order status You can manage order templates as well as personal and company preferences in the category Your account Contact data and the general terms and conditions of your authorised Mercedes Benz dealer can be viewed in the category Dealer info If your authorised Mercedes Benz dealer provides the option to order at different locations you can also switch branches here to place an order With the display of your User and company data WebParts gives you an alternative for accessing your personal settings If your company also has branches at different delivery locations for which you are authorised to place orders you can switch branches here without the need for a logout and renewed login Links to the interactive WebParts Guided Tour as well as the latest edition of the user manual as a PDF can be accessed at any time by going to the Help section Logout ends the current WebParts session Mercedes Benz WebParts 10 Shopping cart bar The WebParts shopping c
37. ka FIANCE aaa GA AA NAA A 38 9 3 Detailed information for WebParts Ordels ccccccsecceeccsscceecceeeeeeecceeceneeeeeees 40 5 4 Modification or removal of a dealership operation a 41 6 Personal AG company SCH IN SS iam AA GAGA NG NAUNA 43 1 Welcome to Mercedes Benz WebParts We are happy that you have decided to take advantage of the options provided by Mercedes Benz WebParts With WebParts your Mercedes Benz partner gives you the opportunity to order Mercedes Benz genuine parts easily and conveniently online This manual was designed to explain the most important steps when placing orders for Mercedes Benz genuine parts with WebParts It is also intended to help you use all WebParts functions and optimise your work with WebParts Before getting started please take a few minutes to get an overview of all the functions which WebParts offers You will quickly discover Ordering Mercedes Benz genuine parts has gotten far easier 1 1 Your advantages at a glance Mercedes Benz genuine parts Part of your success Mercedes Benz genuine parts are specifically developed built and tested for the vehicles in which they are installed Together with excellent material quality and workmanship they are known for their longevity reliability dimensional accuracy and economy In short Mercedes Benz genuine parts are high quality products that you and your customers can always rely on Direct selection and easy ordering
38. l display the corresponding details from the parts list directly on the illustration only possible when the VIN has been indicated Pricing and other shopping cart data is also shown This selection will automatically be stored in your settings Zoom Enlarges or minimises the illustration view In an enlarged view press and hold your cursor at any spot in the illustration and then move the mouse to display a different image section If the contents for a subgroup include several illustrations the number range will be shown at the bottom right Click a number to go directly to the corresponding illustration Parts list The parts list displays all valid parts numbers in the subgroup for the currently selected vehicle If the contents of a subgroup include several illustrations the parts list shows only the displayed part numbers as well as possible adjacent items not shown in the illustration Clicking an individual item number in the parts list will highlight it in the parts list and in the illustration 60 SHELL Show highlighted parts only Show historic supersessions 61 SUBSTRUCTURE ia Part details 62 FRONT END FRONT WALL 63 SIDE PANELS item Part number Designation additional information LP NP Qty Avi EUR 64 REAR END gt 300 A211 42D N6 48 BRAKE HOSE 28 18 002 W Add to cart 65 ROOF REAR LEFT AND RIGHT 23 95 67 WINDOWS 3 310 A000 4280873 RETAINING SPRING 0 70 002 W Add to cart 68 PANELLING FROM BRAKE HOSE TO LEFT
39. me Created Created by Items Test Template May 18 2015 12 12 AM Jens Neubert 5 Select one or more templates using the checkboxes in the template overview to activate the following options in the taskbar Open Opens the detail view for the selected template templates can only be selected individually Select this option when you would like to edit a template or simply place certain items it contains in your shopping cart Add to cart Click the cart symbol to add all items from the order template to your shopping cart items must be selected individually Delete Deletes the selected order template multiple selection possible 23 Mercedes Benz WebParts Detailed view for order templates Template details Add part number Print Test Template Created by Jens Neubert Created May 18 2015 12 12 AM 1 Add selected ttems to cart Xx Delete Part number Designation Quantity A 169 421 00 12 BRAKE DISC x CI No00000 000012 GRUB SCREW 1 ki In the detailed view you can edit an existing order template for example to add a new part number or to modify quantity details Enter a brief description of your template in the field Title Name This makes it easier for you to identify the template in the overview list To adda new part to an order template enter the associated part number in the input field Then press the Enter key on your keyboard to add the part number The updated parts list now contains the new part wit
40. n order directly from the shopping cart preview Parts search and selection From the home screen you can go directly to the vehicle related parts search or place familiar parts scopes in your shopping cart WebParts provides three thematically distinct boxes to help you get started e Specify by model e Direct input e Offers 11 Mercedes Benz WebParts Specify by model A Direct input mj eh O S VIN or model code Add part number rehic g A2108800186 STS gt Show stored vehicles BG NAHIRANG Mercedes Benz product line interieur EPC Web Edition Import list BPC Bus Parts Catalogue Choose template Show all offers In the Specify by model box you can get started by entering a vehicle identification number VIN or selecting a previously stored vehicle to show vehicle related parts information in the fully integrated parts catalogue WebEPC Or you can switch to the detailed WebEPC home screen here The Direct input box lets you enter known part numbers directly in the shopping cart import external parts lists or select one of your previously stored templates If campaign offers are available from your authorised Mercedes Benz dealer when you log in to WebParts they will be listed in the Offers box If no offers are available the third box will not be displayed The parts search and selection processes will be described in detail in the following section Quick start personal favourites The inf
41. on of a history of WebEPC groups you visit you can also start by displaying a list of most frequently used main groups Both preferences can be set by going to the wrench symbol above the listing of groups Your selection will automatically be stored in your settings Click one of the main groups to load an overview of all assigned subgroups A subgroup can contain one several or no illustrations A thumbnail preview will be displayed for all available illustrations which you can expand by clicking the magnifying glass symbol Click on a preview image or subgroup name to display the corresponding parts list as well as the interactive illustration Mercedes Benz WebParts 16 Interactive illustration All thumbnail previews for a main group are shown above the selected subgroup illustration If you would like to display the contents of an additional subgroup within the active main group or switch the illustration of the current subgroup you can do this easily using the Subgroups thumbnail strip EY Subgroups Main groups BRAKE BOOST 064 HYDRAULIC U 090 BRAKE LINES 145 FOOT OPERAT 25 CLUTCH 42 BRAKES ngg Ta T a maa Ar 311163 ae ee i NN F Ng Ti F a 4 dg lt uy 46 STEERING QC wt ein UP a ee Pala s ae gt ct gt pa A T rh Ng O BEN x ate Iy NG 54 ELECTRICAL EQUIPMENT AND la DAP ox JF aT 3 AG bi ey 3 phy 22 LA INSTRUMENTS 3 Tel 9 K Ey 55t O amp Ey o By gt
42. opics Your authorised Mercedes Benz dealer is also available to provide assistance Customer company selection If your company has branches at different locations you need to start by selecting the branch for which you would like to place orders in the current session Only complete this step when applicable 7 Mercedes Benz WebParts Customer company selection If your company has more than 10 organisations a search function will appear to facilitate your selection You can enter for example a postal code or town city and start the search by clicking the Search for Customer button Then select the organisation for which you would like to place orders in the current session from the list of results Logout For security reasons it is important to log out correctly from the system as soon as you finish placing orders Web Parts sessions have a maximum duration of 5 hours An automatic logout occurs after this period Mercedes Benz WebParts 8 2 3 Basic structure of WebParts Once you have successfully logged into the system you will be directed to your personal home screen in WebParts From here you have direct access to all functions and content with a single click This home screen is divided into five main areas e Main menu e Shopping cart bar e Parts search and selection e Quick start personal favourites e Current offers Signed in as C2NEUBEJ Neubert Car Service Ltd 4711 Test Help Logout A Merced
43. ormation and links shown here can be determined according to your preferences With just one click youcan go to the details of your recent EPC searches recent orders or recently used templates You can define the individual options in your personal settings and combine them as desired Quick start personal favourites EPC browsing history Order history Truck gt 2655 6X4 4500 gt gt 100 SERVOLENKUNG Ordered gt Mar 31 2015 gt 15 96734 1009 gt 203 28 EUR Car E 320 gt gt 030 VORDERRADBREMSE Ordered gt Mar 31 2015 gt 15 96734 1008 gt 162 77 EUR Car gt A 150 gt gt 030 STOSSFAENGER VORN Ordered gt Mar 31 2015 gt 15 96734 1007 gt 47 89 EUR Van gt 215 4X2 32505503D RUECKWAND Confirmed gt Mar 30 2015 gt 15 96734 1006 gt 147 29 EUR Mercedes Benz WebParts 12 Current offers At the bottom of the home screen you can view details on the two most recent campaign offers If no offers are stored for you at the time of your login you will find a link to the interactive WebParts Guided Tour as well as the latest edition of the WebParts User Manual as a PDF file Current offers Mercedes Benz product line interieur Mercedes Benz product line exterior Ng In top inside shape as well 3 Complete care and protection k gt Show details 3412 gt Show details D a ES mot 13 Mercedes Benz WebParts 3 Parts search and selection Use WebEPC the fully integrated parts catalogue in WebParts to find the parts you ne
44. ort from EPC Java Edition Print After clicking Import list in the next prompt select the file that you would like to import from your computer hard drive Here you can choose from the Microsoft Excel formats xls xlsx as well as the EPC shopping list format xfr To create an import template in one of the available formats switch to the category Order history and open the details view for a previous order In the taskbar of the details view select the option Export to download the corresponding file Export cae Print H Save as template Mercedes Benz WebParts 22 3 3 Working with order templates You can create order templates in WebParts for Mercedes Benz genuine parts that you need on a regular basis This makes it easier and quicker to place regular orders to refresh your own stock Signed in as C2NEUBEJ Neubert Car Service Ltd 4711 Test Help Logout A Mercedes Benz WebParts Store Order history Dealer info Mercedes Benz WebParts 200 XX47001 01 Daimler AG HB Personal settings 11 Test Standard Corporate settings Your account Templates Information and function overview After selecting the module Templates under Your account you will first see an overview of all order templates created for your company In addition to the brief description and creation date you can also see which user created the template ime New mF Open W Add to cart x Delete W Title na
45. rder total based on the net prices of all order items and delivery costs when applicable 5 4 Modification or removal of a dealership operation As a customer at least one dealership operation is available for your order Your authorised Mercedes Benz dealer can add you as a customer to any number of its branches 41 Mercedes Benz WebParts Your dealer may also remove a branch as an order location for example if a different operation is closer to you geographically In this case your previous orders are not lost they will still be processed and shipped by your Mercedes Benz dealer The following changes will however occur When you select the branch in question you will be informed of the change in order permissions You cannot place any new orders with this branch Mercedes Benz WebParts 42 6 Personal and company settings In the Your account section you can administer your personal WebParts preferences and view the information stored for your company You cannot make direct changes to any information that is greyed out Please contact your Mercedes Benz dealer if you would like to modify this data Signed in as C2NEUBEJ Neubert Car Service Ltd 4711 Test Help Logout A Mercedes Benz WebParts Store Order history M Dealer info Templates Mercedes Benz WebParts 200 XX47001 01 Daimler AG HB Personal settings 11 Test Standard Corporate settings Personal settings Personal settings that you specif
46. rts 32 part items will be marked by a red exclamation point Hover your cursor over one of these symbols to display the corresponding details Part number Designation DG Pricing EUR Quantity Ki Sum EUR A 169 890 03 67 KAGAT wO 16 LP Net price 17420 E go 17420 gt Add remark incl VAT 207 30 fap A 169 421 00 12 BRAKE oisq 81 LP Net price 20 00 H 40 00 gt Add remark incl VAT 47 60 WebParts distinguishes between part specific notes product features tyre information and texts that accompany the display of alternate part numbers Simple notes Simple notes are displayed in the following cases The specified part number is formally correct but not located in WebParts The specified part number was replaced by a successor product however no current price information could be found for the new part The specified part number is a hazardous good The specified part number is a theft relevant part Affected parts can generally be listed as WebParts order items Please observe the specified notes and contact your authorised Mercedes Benz dealer if necessary Hazardous substances may lead to higher delivery costs for instance or theft relevant part orders may require a separate permit Product features and tyre information Depending on the product category WebParts has various information on product features length height width and weight If the part number specified
47. ssing Mercedes Benz WebParts 40 Comments and remarks Customer note Part will be needed until 2 o clock List of all item data for the order Part number Designation DG Pricing EUR Quantity Avail Sum EUR A 210 880 01 86 18 List price 25 93 1 22 04 se disco t 15 00 3 29 incl VAT 26 23 MERCEDESSTERN PANA RA aag Net price 22 04 Sum of list prices EUR 25 93 Base discounts EUR 3 89 Total net price EUR 22 04 VAT EUR 4 19 Total price EUR 26 23 Item Serial list of order items Part number Designation Unique identification number for the ordered part as well as its designation Return value Displays the estimated refund value for remanufactured part items List price Indicates the gross list price Base discounts Discount rate based on product rebate group Promotion discount Additional discounts granted when applicable Offer Shows the offer duration for reduced products Net price Net price per part after all discounts Quantity Number of parts ordered for a particular item Availability Indicates the availability of the corresponding part Sum Total number of parts ordered for an item Sum of list prices Total sum of the list prices for all order items Discounts Total sum of price discounts for all order items Total net price Total sum of net prices for all order items Delivery Displays the delivery costs for the order only visible when delivery costs apply Total price O
48. ssion can result in unforeseeable errors Internet Explorer version 8 which is still widely used does allow you to use all basic WebParts functions however there may be certain limits in terms of its visualisation capabilities We recommend an upgrade to version 10 Network infrastructure Fast stable Internet connection As required Firewall permission for communication via port 443 HTTPS As required Firewall permission for the WebParts domain aftersales i daimler com Mercedes Benz WebParts 6 2 2 Login logout Mercedes Benz WebParts is a closed ordering system that is only available to registered customers You can access Mercedes Benz WebParts through the central login for the Daimler After Sales platform Enter the URL www webparts mercedes benz com in your browser s address bar and then press the Enter key on your keyboard Login On the login page in the User ID and Web Password fields enter your personal access data that you received from your authorised Mercedes Benz dealer and click gt Login Use the selection list at the top right to change your language settings as required DAIMLER Daimler LOGIN gt Change Web password gt Reset Web password Should you be asked to change your password please follow the corresponding instructions on the website If you experience problems when lo gging in or changing your password the website offers a Help section with further information on these t
49. ts symbol l2 will open the data card for the current vehicle popups must be permitted in your browser for this action Information from the data card is required for correct parts identification e g checking footnotes validities code special equipment components modular systems etc If a data card is not available for a VIN that is entered or if you are working with a model code this option will not be offered The current WebEPC filter settings can be displayed or modified via the filter symbol T The default settings ensure that all parts lists displayed for the selected vehicle VIN are filtered as effectively as possible The option to deactivate individual filters can lead to ambiguous entries in the parts lists and should therefore only be applied by experienced users All filter changes are temporary That means that the settings are only valid for active vehicle data A subsequent parts identification based on other vehicle data will automatically activate the standard filter Description Displays the sales designation and model description for the current vehicle Clicking on Show major assembly details shows details for the major assemblies installed in the vehicle VIN If you are working with a chassis model code the details for all potentially installable major assemblies will be shown Search parts Enables searching for parts by part designation or part number in the current vehicle In both cases an asterisk
50. uage is not offered please select an alternative data language in your personal settings In your personal settings you also have the option to display local parts designations as a supplement to the WebEPC designation Mercedes Benz WebParts 14 Vehicle details After entering a VIN e g WDB2110161A001 188 WebParts will determine all required data and switch to the WebEPC details page The time required for this process can vary depending on the complexity of the vehicle Model selection Current model Description Search parts WDB2110161A001188 WDB 211016 1A 001188 E 270 CDI E SEDAN Part no or designation gt Show stored vehicles Hila Y gt Show major assembly details current group only Model selection Displays the most recent identification number entry Here you can enter a new VIN at any time or call up one of your stored vehicles Provided that you have not objected to the automatic creation of a VIN model code history in your personal settings WebParts will suggest similar past values when entering a new identification number Current model Displays the identification number for the currently displayed vehicle You can add the currently displayed vehicle to your personal repository of vehicles by clicking on the disk symbol H If the vehicle is already in your personal vehicle repository stored vehicles or you are working with a model code this option will not be offered Clicking on the vehicle documen
51. y will only have an effect on your user account Personal data User ID E mail Please contact your Mercedes Benz partner in case you need to change your registered e mail address Time zone UTC 1 00 Central European Time Berlin w Application language English w Web EPC data language English The selected Time zone has an effect on the date and time settings in WebParts e mails WebParts automatically defines a time zone for users based on their browser settings Please change the displayed time zone manually if this automatic selection is incorrect When visualising information WebParts distinguishes between the application language and the WebEPC data language Application language refers to all operation and navigation elements in WebParts whilst WebEPC data language refers to the contents in the fully integrated parts catalogue WebEPC Please note that the contents of the parts catalogue are only available in a limited number of languages 43 Mercedes Benz WebParts Quickstart favourites Left column EPC browsing history Right column Last used order templates w In the Quick start favourites section you can make decisions that impact the information and links displayed on your personal WebParts home screen These options include EPC browsing history Order history as well as Last used order templates The individual options can be combined as desired General defaults Default order type
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