User Manual - System Administration
Contents
1. If the rules are not validated the user is prompted with an error message like the one bellow Activate user Hello Dragos Paul Pop Please enter your password twice to activate your account Invalid New Password Your password must be a combination of letters and numbers At least 5 characters Non alphabetic characters are allowed Invalid Confirm Password Your password must be a combination of letters and numbers At least 5 characters Non alphabetic characters are allowed ers dnd essen Confirm new password 00 T Save Icon Please note that the administrator is not obliged to use the Send activation email method described above as the activation email follows the pattern described bellow Thus the administrator can communicate the activation link to the user by any desired means The account activation page can be found at base url gt fupol client activateUser lt username gt i e https fupol 6 cellent at 443 fupol client activateUser paolo Once the user s account has been activated the user should be able to access the FUPOL client application 3 1 1 1 User roles A user must be assigned roles in the system A user can be assigned one or multiple roles Some of the options are described below There are two categories for user roles internal and external users Internal users are known users like decision maker facilitator domain expert communicator simulation modeler Internal users take pa2. Note that the user s account is still not active as it has no password set yet In order to activate his account the user has to set his password As a system administrator you ll now inform the user about this fact and provide the account activation link to him 1 Navigate back to the user list 2 Notice the icon indicating the user is not yet active 3 Click the username of the desired user Social Media Show user list Show accounts User Administration show user list Add user Activated Locking state Username sadina bucharestadmin cdanielaalexandra mmoiserau E g E E E E E E E ofolcut On the View User page that loads after clicking the username do the following 1 Click the Send activation email link First name Ad na Silvia Administrator Daniela Dragos Gabnel Maria Maria Maria Ovidiu View User Username mmoiserau First name Maria Last name Moise eMail maria moise rau ro Activated x A Send activation email Locking state TH Holes Facilitator Icon Please note that the link must be handled by an email manager on the user s computer e g Outlook Live Mail GMail etc If no default handler is present the browser might ask the user to chose from a list of available managers The illustration bellow provides a visual feedback that the Firefox browser offers upon clicking the link in question Please note that other browser might behave differently Launch A
3. 1 2 if needed enter your password click the Continue button 2 Click the Apps link 3 Click the Register as a developer button if already a registered developer skip this step joe OD Ido rs 10 11 12 accept the terms an conditions by checking the checkbox click the Continue button choose a country code input a valid mobile phone number click the Continue button input the confirmation code received by sms click the Continue button optionally turn on text notifications set phone number visibility click the Continue button optionally fill in the experience form click the Continue button or the Skip button 13 click the Done button 4 Click the Create App button 5 Input new app details 1 input app name 2 optionally input app namespace 3 optionally check the web hosting offer 4 click the Continue button 6 Passthe verification test 1 fillin the capcha text 2 click the Continue button 7 Right down the App ID and App Secret codes 3 2 1 1 2 1 Step 1 Navigate to the developers page Navigate to http developers facebook com 1 if needed enter your password 2 click the Continue button Please enter your password to continue Dragos Paul Pop The page you are trying to visit requires thag you re enter your password 3 2 1 1 2 2 Step 2 Click the Apps link 1 Onthe Facebook Developers page click the Apps link Ej Developers Apps Products Docs Tools Support Facebook De
4. First steps are unfolding in finding out what they think providing a platform for ideas Looking good 2013 06 21 12 13 05 no topics available Please give us your opinions regarding the improvement of the facilities at the Coral Bay area or problems you would like to be resolved https fupol 6 cellent at fupol client editableOpinions 805200 Please give us your opinions regarding the promotion of Yeronisas island as an archaeological attraction https fupal 6 cellent at fupoal client editableOpinions 805205 cep 4 xm 3 1 2 Editing a user A system administrator can edit a user s information Icon Note that the username can not be changed Follow these steps to edit a user Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click on the edit button beside the desired user Edit user data Save the changes QUO do I p ADMINIS TRATION Logged in as Administrator Bucharest My profile Sign out a FUP Show user list Social Media Show accounts User Administration all users rusted users only Show user lest Lacking First Last Add user Activated Username eMail Slate name name By gd sadina Adina Silvia Cristea silvia adinaaibrau ro wd gd bucharestadmin Admanisiraior Hurhargst adminifupol eu edit d gd cdanielaalexandra Daniela Gisan crsan daniela alexandragipratesor rau ro edit ed H drpop Dragos Pop dragos p
5. d gd drpop d gd garais d a mmoise d ef ofolcut 1 Add user First a names Adina Sstvia Administrator Canela Dragos Gabrie Maria AU ell Last name Crielea Bucharest Crisan Pop Garais Wloiss Flut all users trusted users only eMail xvi eudiragrau n admin fupol eu crean daniela alexandragqbprofesor rau ro dragos pepititupal cu paras rm mairia rmnisegrau ra ovidiu flourau ro Actions edit edit edit edit edit HOME ADMINISTRATION Logged in as Administrator Buc f amp jMyprofie Sk Social Media View User Show accounts User Administration Username sadina Show usar list First name Adina Silvia Add user Last name Cristea eMail siivia adinafrau ro Activated of 20121126 134841 Locking state Bi Roles a Decision Maker e Facilitator Gommurnicalor Personal data Gender not set Date af birth identical Identities Sor facebook the id i a number you can find it eo via http lifindmytacebookid com and for twitter the id is the twitter user name 3 1 4 Locking a user Locking a user prevents him her from accessing the client In order to lock a user an administrator must navigate to the View User Page and perform the locking operation Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click on the username of the desired user
6. username first name last name email roles gender date of birth identification Description Example The username is the first part of the user credentials that the new user l uses to log into the FUPOL client 1 EES Real frst name of the user 2 John Real last name of the user 3 Doe Real email address of the user 4 john doe com A platform user can have several roles described under this table An administrator can choose the role s from the Available select box on the left 5 and then click the right arrow button 6 to add then to the Selected box on the right 7 thus assigning them to the user If a wrong role has been added the administrator can choose it from the Selected box 7 and remove it by clicking the left arrow 8 The process can be repeated multiple times Gender of the new user 9 male Real date of birth of the new user 10 1970 05 31 This field is intended for special user identification data such as an official document like a passport number or a social security number 11 Domain Expert Decision Maker 123SN456 identities The administrator can use this field to link multiple existing social media account to this user The following types of accounts can be linked Facebook Twitter Blogspot To link an identity the administrator must click the add social media account identity button 12 select an account type from the select menu 13 and insert the account id 14
7. Bratislava s Bucharest 2 Bucharest Romanian gt Doppelmayer gt EMMAT 42 EMM CH n Frankfurt 7 Frankfurt 3 Gentofte Hamburg Hamburg 2 a Juncker Kosovo gt Leitner gt London Prosperity City 4 Petah Tikva aie Plovdiv Plovdiv BG Putin Strabag UAE English a Zurich frankfurt 04 E Jan 10 Jan 11 Jan 12 Jan 13 Jan 14 Jan 15 Jan My Campaign Posts Plovdiv BG Plovdiv BG Leitner i i Print chart test horsholm Gentofte Kosovo P igb Download PNG image Plovdiv a 3 55 Download SVG vector image d a x Plovdiv 3 5 Petah Tikva Barcelona Gentorte Petah Tikva Birmingham capo 56 3 g Zurich Hamburg UAE English m Hamburg 703 e E E aHa Jo 140 1 General graph showing post activity for all campaign over the last 14 days 1 Legend showing all campaigns Graph showing number of posts for all campaigns Graph showing number of posts for all social media windows Menu button for each graph options include printing the chart or downloading the data as an image of pdf document pU IM The three graphs are interactive When the user hovers the mouse over an item in the graph a popup is shown with information about the item in question This effect is illustrated in the following diagram FUPOL politics 2 steps abead HOME CAMPAIGNS SOCIALMEDIA KNOWLEDGE BASE ADMINISTRATION Last 14 Days lt Barcelona Birmingham gt Bratislava ian 9 Doppelmayer gt
8. Facebook In order to add a Facebook type Social Media Account to the FUPOL platform the administrator needs to have a valid Facebook Account and setup a new Facebook Application 3 2 1 1 1 Creating a new Facebook account Icon Note that this step is optional If a Facebook account is available the administrator may skip this step If no valid Facebook Account is available one can be created by accessing the Facebook URL at http www facebook com The following steps describe the creation of a new Facebook account 1 Browse to hitp Awww facebook com 2 Fill in the Sign Up form with the following details 1 First Name 2 Last Name 3 Email address 4 Password 5 Birthday 6 Gender 3 Click the Sign Up button Ej Welcome to Facebook x C AL B https www facebookcom Er ut facebook Sign Up Connect with friends and the a It s free and always will be world around you on Facebook First Name Last Name Mea ir ai NewsFeed See what s up with friends family four Emai JL and anything you re into Re enter Email Timeline Tell your story fr 2 re you grew up to what youre doing now New Password Graph Search Find more of what you re looking for Why do I reed ta D avide my Manth Day v Year m Je through your friends and connections birthday m Messages Chat and send private messages with UT z x By ddig Sign Up you agree to our Terms and tha
9. Roles a Decision Maker e Facilitator Gommunicalor Personal data Gender not set Date of birth Identilicalion Identities Sor facebook the id is a number you can find it ep via http lifindmytacebookid com and for twitter the id is the twitter user name Delete user 3 2 Managing social media accounts Social media accounts are used to gather data from social media websites like Facebook and Twitter about FUPOL campaigns Facilitators use these accounts to set up Social Media Windows on their campaigns and run collection processes with different sets of keywords on social media platforms Take the following steps to arrive at the administration page for social media accounts 1 Loginon Fupol Client as a system administrator 2 Select Administration from the menu 3 Select Show accounts from the menu bar FUP LE i jr a ae HOME ADMINIS TRATION Social Mediz 3 show user list User Administration Show user lest Locking Add user Activated cx 5 state By gd sadina Mi B bucharestadmin JA gd cdanielaalexandra Ba ei drpop By B garais B EN mmoise i gd ofolcut 1 Add user First name Adina Silvia Admanistredor Daniela Dragos Gabriel Maria Ovidiu Last name Cristea Bucharest Crisan Fop Garais Mioma Folcut allen l A i rrt j 4 Logged in as Administrator Duchanss i My profile Sign out a all users rusted users ou eMail Actions silvia ad
10. button C A B Twitter inc Us https twitter com wee CO Q i Language English 3 dd 4 d rl e pm E E rage e DE d p SEEN A p 2 doom e R e 3 v Be A um e m 15 al Tu o EE b S i Welcome to Twitter Find out what s happening right now with the people New to Twitter Sion up and organizations you care about re gn up m Sign up for Twitter P After clicking the Sign up for Twitter button the next page displays extra information about the new account Check to see if the name looks ok Check the email status Check the password status Choose a username Choose whether to keep the account signed in on the current computer Read the Terms of Service Click the Create my account button Lu Seba tees C ft G Twitter Inc US https twitter com signup r o Ov amp Join Twitter today Full name Dragos Paul Pop w Name looks great froind amp hymail com v We will email you a confirmation w Password is okay Choose your username Username is available You can change it later Suggestions PaulPop1 PaulPopi PopiPaul PopiPaul y clicking the button vou agree ta the terms below senno Terms govern your access to and use of the Dot mers e ape TO 1 w DY name USErNname email ro ema el nat De pu J u can change your pDITvacy Set TS Bi BI me After clicking the Create my account button
11. check the inbox of the email address for a message that looks like the one bellow and either click the confirmation button or the confirmation link 1 Click the Confirm your account now button or the confirmation link Dragos Paul Pop Please confirm Your Twitter account Confirming your account will give you full access to Twitter and all future notifications will be sent to this email address Confirm your account now ENS De Oy lick the https twitter com account confirm email DragosPaulPop1 EC859 BIEAG 136284 Forgot your Twitter password Get instructions on how to reset it If you received this message in error and did not sign up for Twitter click not my account T a 1 EE ii irket jite a c 3n f an s j 1 3 2 1 2 2 Creating a Twitter Application After confirming the new Twitter Account the administrator will need to browse to the Twitter Developers website sign in using the available Twitter account and follow the steps to create a new Twitter Application and write down the credentials needed for the FUPOL platform social media account Follow these s D UD DL UIS 3 2 1 2 2 1 Step 1 teps to create a new Twitter Application Navigate to Twitter Developers Sign in using Twitter account credentials Navigate to My Applications Create a new application Fill in the application details Generate an access token Review the access token Navigate to Twitter Developers 1 Browse
12. to https dev twitter com 2 Signin Das verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenanni od 3 2 1 2 2 2 Step 2 Sign in using Twitter account credentials After clicking the Sign in link the Sign in page loads where the administrator can any Twitter account credentials to log into the Twitter Developers platform 1 Input a Twitter username 2 Inputthe associated password 3 Click the Log in button E Das verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 1 2 2 3 Step 3 Navigate to My Applications One logged into the Twitter Developers platform navigate to the My Applications section 1 Click the Twitter username 2 Click the My Applications button E bas verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 1 2 2 4 Step 4 Create a new application Once on the My Applications page locate and click the Create a new application button 1 Click the Create a new application button i bas verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 1 2 2 5 Step 5 Fill in the application details On the Create an application page fill in the form with the appropriate data Fill in the name of the application Fill in the description Fill in the website read the field descript
13. werden M glicherweise wurde de Datei erschobe zy umbenamnlod 3 2 1 3 Blogspot In order to add a Blogspot type Social Media Account to the FUPOL platform the administrator needs to have a valid Google Account 3 2 1 3 1 Creating a new Google account Icon Note that this step is optional If a Google account is available the administrator may skip this step If no valid Google Account is available one can be created by accessing the Blogger URL at http www blogger com The following steps describe the creation of a new Facebook account 1 Navigate to https accounts google com 2 Click the Sign Up button E bas verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od After the page loads fill in the form with the appropriate data Input First and Last names Choose a username Create a password Confirm the password Input the birthday Choose a gender Input mobile phone number Input an existing email address Fill in the capcha verification 10 Choose a location 11 Agree to the Terms of Service and Privacy Policy 12 Click the Next Stept button o po D od E a Ee E Das verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde de Datei verschoben umbenann od If everything checks on the next add a profile photo or click the Next step button 1 Click the Next step buton JE Das verkn pft Bi kann nicht angezeigt w
14. your role or title What s your experience level Choose a role v Choose an experience level z Which programming languages or platforms do you use Where do you host and distribute your apps _ Web HTML5 C553 Appie App Store netos Google Play Amazon Web Services GES Heroku L ege ee HTMLS C553 ns C PHP Other L Java Ruby Python lee Which types of apps do you plan on building Apps for Pages Books Business Communication Education Entertainment Fashion Finance Food amp Drink are Health amp Fitness C lifestyle C Local Musi C Navigation C News JOther not Productivity Promations and Contests Reference Shopping _ Sports Travel C Utilities Iw Weather ios Objective C 2 n updates and platform status emails Continue Complete the registration 1 Click the Done button 1 Accept the terms 2 Verify your account 3 Tel us about you 4 Build your integration Congratulations You re now a Facebook Developer You ll recerve a confirmation email If you have any questions check out the Docs and Support pages 3 2 1 1 2 4 Step 4 Create a new Facebook Application On the Facebook Developers page create a new app 1 Click the Create New App button E Developers Apps Products Docs Tools Support ee ee d Create a New App H REN GradinaSQalaMamelor Face st Vil
15. 2 1 3 Blogspot 3 2 1 3 1 Creating a new Google account 3 2 1 3 2 Requesting access to Blogger API 3 2 1 3 3 Creating a new Blogspot type social media account on the FUPOL platform 3 2 2 Checking an existing account 3 2 3 Deleting an account 3 2 4 Editing an account 2 Accessing FUPOL FUPOL is a web based application and thus has to be accessed using a web browser The following browsers are officially supported e Firefox 18 During development we use additional browsers and fix basic errors but we can t guarantee that the application is fully compatible with these as there s no systematic testing performed with the following browsers e Internet Explorer 9 e Safari 6 e Google Chrome 24 2 1 Signing In 1 Provide your username and password 2 Click the Sign in button pror Sign in Please enter your username and password to sign in Username mmoise Password m After signing in you should see the FUPOL Console s start page that shows 3 graphs displaying information about the campaigns running on the platform The first graph shows the evolution of post numbers for all the campaign in the last 14 days The other two graphs show the number of posts for each campaign and the number of posts for each social media window FUPOL gt poate A viga deel HOME CAMPAIGNS SOCIALMEDIA KNOWLEDGEBASE ADMINISTRATION Last 14 Days 49 Barcelona Birmingham
16. 26 13 48 41 Locking state Bf Roles a Decision Maker a Facilitator Gommu urnicalor Personal data Gender not set Date of birth I dentilicalion Identities Sor facebook the id is a number you can find it ep via http lifindmytacebookid com and for twitter the id is the twilier user name Lock user Reset passwo Icon Please note that if a user is a member of a campaign he she can not be deleted Instead when clicking the delete link the following popup message appears You cannot delete this user He is a campaign member of Piazza Mercatale 2025 Facilitator Moise Design green park for autistic people Facilitator Moise 3 1 6 Resetting a user password In order to reset the password for a user an administrator must navigate to the View User Page and perform the locking operation Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click on the username of the desired user in the list Click the Reset Password link on the bottom of the page Confirm the reset by clicking Yes on the prompt Dee HOME ADMINISTRATION Logged in as Administrator Buc f my profile Sk Social Media View User Show accounts User Administration Username sad na Show user list First name Adina Silvia Add user Last name Cristea eMail silvia adinafbrau ro Activated d 20121126 134841 Locking state E
17. Administration Show user list Add user check delete Edit FB Twitter Test check delete edit DI Blogger Test check delete edit Check all After clicking the Add button a form appears that needs to be filled Field Description Example The title for the new social media account This can be Title l i FB Account anything Choose a relevant title Client This is the App ID generated when a new Facebook 487233371336190 ID Application was created Secret This is the App Secret generated when a new Facebook 21f71598517acea464230fff60975313 ID Application was created Input a title for the account Input the App ID Input the App Secret Check to see if the platform validates the new account Click Save Dr Social Media Account Management 3 2 1 2 Twitter In order to add a Twitter type Social Media Account to the FUPOL platform the administrator needs to have a valid Twitter Account and setup a new Twitter Application 3 2 1 2 1 Creating a new Twitter account Icon Note that this step is optional If a Twitter account is available the administrator may skip this step If no valid Twitter Account is available one can be created by accessing the Twitter URL at https twitter com The following steps describe the creation of a new Twitter account 1 Browse to https twitter com 2 Fillin the Sign Up form with the following details 1 Full Name 2 Email address 3 Password 3 Click the Sign up for Twitter
18. Datei verschoben umbenann od 3 2 4 Editing an account In order to edit a previously set up social media account on the FUPOL platform follow these simple steps pO ODE Login on Fupol Client as a system administrator Select Administration from the menu Select Show accounts from the menu bar Choose an account from the Your Social Media Accounts section Click the Edit link beside the desired account E as verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od After clicking on the Edit link a content box slides down and the administrator can edit the account settings For detailed information about the form fields please review the Adding an account section under Managing social media accounts in the System Administration chpater of this manual and choose the desired account type subsection 1 Edit the account settings E Das verkn pft sd kann nicht angezeigt werden M glicherweise wurde de Datei verschoben umbenannod
19. EMMAT 4 EMM CH he Frankfurt 2 Frankfurt 3 Gentofte Juncker Kosovo Leitner gt London Prosperity City 4 Petah Tikva ie PI f ankfurt 2 35 iin Strabag UAE English at Zurich frankfurt 04 Frankfurt 3 Gentofte Hamburg Hamburg 2 Juncker Kosovo Leitner London Prosperity City 856 Petah Tikva Plovdiv Plovdiv BG Putin Strabag UAE English Zurich frankfurt_04 1 Jan 2 Jan 3 Jan 4 Jan 5 Jan 6 Jan 12 Jan 13 Jan 14 Jan 15 jan My Campaign Posts Plovdiv BG Plovdiv BG Leitner Gentofte test harsholm test hersholm 309 Posts Kosovo Strabag E arest Romanian Plovdiv Petah Tikva Barcelona Plovdiv Petah Tikva Birmingham Zurich Hamburg UAE English EMM CH EMM CH Putin EMM AT 257302 Posts EMM De Hamburg 1 Popup information when hovering over an item in the graphs 2 2 Viewing own profile After signing in user can view his own profile information by clicking the My profile link Clicking the link takes the user to the View account data page where important information is visible 1 Account data 2 Personal data 3 Social media windows created by the user View account data Username mmoaise First name Mana Last name Moise eMail maria molse rau ro Activated 2012 11 26 13 48 41 Locking state amp Decision Maker amp Communicator amp Facilitator Date of birth Identification Identities or facebook the id m a number you can
20. If the id is 15478452000 unknown tools like http findmyfacebookid com can be used to find it Optionally the administrator can check to see if the social media account exists by pressing the check button 16 or remove the entry by pressing the remove button 15 The process can be repeated for multiple social media accounts After the form has been filled the administrator can either save the new user thus creating it 17 or cancel the whole process 18 ADMINISTRATION Logged in as Administrator Bucha i AC My profile Sign Social Media Add user Show accounts User Administration Client Bucharest Shaw usar list Username Add user First name eMail Roles Available Selected Communicator Decision Maker Facilitator ebizen 5 i Recruiter T Simulation Modeler Trusted User Personal data Cender D female O male unknown e not set Identification LKA Identities ep Facebook Ju 17 For facebook the id is a number you Can nng mH d 12 Dwriter user Icon If anything is wrong with the data the administrator provided the form will provide visual information an is shown next to the trouble form field about the error encountered and a message describing it Common errors include duplicate usernames and badly formatted email addresses Add user eMail is not a valid email address Client Bucharest Username dragospaul First name Last name eMail dragos mE com
21. User Manual System Administration Intelligent Tools for Policy Design FUPOL politics 2 steps ahead Project Reference No 287119 Nature Report Dissemination Public Level Document FINAL Version Editor s Moise Maria Pop Dragos Rumm Nikolaus Contributors Unknown User hkagitcioglu This is the user manual of the FUPOL system for IT specialists and system administrators Document Description The objective of this document is to describe system from the administrator s point of view to give guidance on using its features and to support the administrator in learning about FUPOL History Version Date Reason Prepared Revised by 0 1 2013 04 23 Version 1 Pop Dragos Maria Moise 0 5 2015 01 20 Version 5 Pop Dragos Maria Moise Icon All rights reserved No parts of this document may be reproduced without written permission from the FUPOL programme steering committee and or cellent AG This includes copying printing processing duplicating and all other forms of distributing this document on any media Company names product name trademarks and brand names used in this document might be protected by law and belong to their respective owners 1 Table of Contents e History e 1 Table of Contents 2 Accessing FUPOL o 2 1 Signing In o 2 2 Viewing own profile o 2 3 Signing Out e 3 System Administration o 3 1 Managing Users 3 1 1 Adding a new user 3 1 1 1 User roles 3 1 1 1 1 Decisi
22. d item requires that the user should input a mobile phone number An text message will be sent to this number that the user must enter in order to advance 1 Choose a country code 2 Input a mobile phone number 3 Click the Continue button 1 Accept the terms 4 Verify your account 3 Tell us about you 4 Build your integration Country code Phone number Confirm number by 8 sending me a text To choose who you share your phone number with visit your Timeline To learn more about how information on your Timeline is privacy policy After receiving the text message from Facebok verify your account by entering the received code 1 Enter the code received by sms 2 Click the Confirm button 1 Accept the terms 2 Verify your account 3 Tell us about you 4 Build your integration Resend Code please wait at least 5 minutes before requesting another code After confirming the phone number chose notification options and number visibility 1 Optionally choose to receive text notifications 2 Choose phone number visibility 3 Click the Continue button 1 Accept the terms AT ETA 3Telus about you 44 Build your integration The third item is optional and it is about collection developer data 1 Opptionally fill in the form 2 Choose whether subscribe to the platform newsletter or not 3 Click the Continue or Skip buttons 1 1 Accept the terms 2 Verify 3 Tell us about you 4 Build your integration What s
23. e system 3 1 1 1 4 Communicator Communicators support the facilitator with selecting the right social media sites attracting eCitizens to participate in campaigns include the press for dissemination etc The communicator role in FUPOL is essential for attracting as many eCitizens as possible to participate in idea finding reviewing etc While the facilitator s role mostly covers using the tools and taking responsibility for the campaign s outcome the communicator is the one to initiate communication between the administration the press the community of eCitizens etc 3 1 1 1 5 eCitizen eCitizens are people with some interest in a domain Usually they are affected by political decisions and thus have a stake there They are active internet users with social media accounts blogs or news posts FUPOL will face registered and unregistered eCitizens 3 1 1 1 6 Simulation modeler A simulation modeler is a modeler specialized in simulations The simulation modeler develops strategies architectures and solutions for integrating IT simulations into daily business in order to support the business processes in the best way The simulation modeler works closely together with the business clients and the technical staff e g developers He analyzes business information requirements and translates it into logical and physical model designs The simulation modeler is also responsible for the relationship and integration of different simulati
24. erden M glicherweise wurde die Datei verschoben unberannl od After completing the sign up process it s time to request access to the Blogger API 3 2 1 3 2 Requesting access to Blogger API 1 Navigate to hitp code google com apis console 2 Click on the Services menu item E as verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od On the services page locate The Blogger API service and click the Request access link 1 Click on the request access link next to Blogger API v3 E Das verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od On the Quota request fill in the form and submit it DO NOT change the value in the project field DO NOT change the email field Describe why you need to use the API e g Working with the FUPOL platform Leave the quota field empty Submit the form posed qs E Das verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od After submitting the form wait for the confirmation email Note that it may take several days for the email to arrive Follow the instructions in the email to activate the API access key An example confirmation email is illustrated bellow E tes verkn pfte Bi kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann oder gel scht Stellen Se
25. find it e g via httpzifindmyfacebookid com ang for twitter the id is the twitter user name My Social Media Windows Title Creation date Green park Window 2013 02 25 SMW green park 2013 02 26 Test FB piazza mercatale 2013 02 20 1 2 3 Signing Out We recommend signing out from the application if you won t use the system for some time Signing out is done by clicking the Sign Out link that is placed on the right edge of the menu bar Logged in as Maria Moise a My profile Sign out Please note that the FUPOL Console will sign you out if you don t interact with the application for more than 15 minutes session timeout In that case the following screen will be shown Session expired Your current login session is expired Goto Homepage In order to continue working with the application you ll have to log in again click the Goto Homepage link to access the signin page 3 System Administration 3 1 Managing Users In order to manage the users the administrator must use the User Administration menu on the left side of the Administration page After logging in the FUPOL start page is shown with two options in the menu at the top Home and Administration Chose the Administration option 1 Loginon Fupol Client as a system administrator 2 Select Administration from the menu o 4 r i EN HOME ADMINISTRATION Loge in as Administrator Bucharest la My
26. in the list Click the Lock User link on the bottom of the page Confirm the lock by clicking Yes on the prompt oe 2 HOME ADMINISTRATION Logged in as Administrator Buc la My profile U Sic Social Media View User Show accounts User Administration Username sad na Show user list First name Adina Silvia Add user Last nama Cristea eMail silvia adinaffrau ro Activated d 2012 11 26 174841 Locking state Ef Roles a Decision Maker a Facilitator e Communicator Personal data Gender nat set Date af birth Identilicatian Identities Far facebook the id is a number you can find it ap via http llfindmyfacebookid com and for twitter the id is the twitter user name Reset password Delete user 3 1 5 Deleting a user In order to delete a user an administrator must navigate to the View User Page and perform the locking operation Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click on the username of the desired user in the list Click the Delete User link on the bottom of the page Confirm the deletion by clicking Yes on the prompt QUELS GIN HOME ADMINISTRATION T Logged in as Administrator Buc Al My profile Sic Social Media View User Show accounis User Administration Username sad na Show user list First name Adina Silvia Add user Last name Cristea eMail silvia adinag rau_ro Activated Jf 2012 11
27. inaibrau ro edit gdmirnfugcd eu edit gisan daniela alexangdregpirodesor rau ro edit dragas pop rfupol eu edit garg ro edit TIERE mga Rra TER edit Ovidiu foleubgnrau ro edit The administration page for social media accounts is shown bellow On this page the administrator can perform the following actions 1 Adda new social media account 2 Manage existing social media accounts HOME ADMINISTRATION Social Media Social Media Account Management show accounts User Administration M Choose a social media site for a new account Facebook d add show user list Add user Your social media accounts a Di cn check delete edit 3 Twitter Tast check delete edit a Bl Blogger Test check delete edit Check all 3 2 1 Adding a new account In order to add a new social media account an administrator has to follow these steps Log in on Fupol Client as a system administrator Select Administration from the menu Select Show accounts from the menu bar Chose a social media platform Click the Add link Fill in the form Check the account Save the data o N UE O a To add a new social media account the administrator has to have the credentials of the target social media application at hand Currently the platform supports Facebook Twitter and Blogspot accounts The following paragraphs and figures will show how to setup a different developer account for each platform and acquire the needed credentials 3 2 1 1
28. ion for more details Optionally fill in the callback URL Carefully read and agree the Developer Rules of The Road Fill in the security capcha Click the Create your Twitter application button DUO Dco Ics E as verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 1 2 2 6 Step 6 Generate an access token After successfully creating the application it s time to generate an access token This token data along with the Consumer info is required by the FUPOL platform in order to connect to Twitter and mine for data 1 Write down the Consumer key and Consumer Secret 2 Click the Create my access token button Das verkn pfte Bld kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenanni od 3 2 1 2 2 7 Step 7 Review the access token After the generation of the access token write it down as it is needed to successfully link the Twitter application to the FUPOL platform Icon Please note that sometimes access token generation fails on first attempt Click the button to try again until an access token is successfully generated 1 Review the access token and the access token secret E as verin ptte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 1 2 3 Creating a new Twitter type social media account on the FUPOL platform After having created a new Twitter Application
29. le RezolutiiApp Learn More f Login A Sharing C Parse Games 3 2 1 1 2 5 Step 5 Input new app details 1 Input app name 2 Optionally input an app namespace not required by the FUPOL platform 3 Choose a category for the app Create a New App Get started integrating Facebook into your app or website Display Name Namespace Category Choose a Category e 2 By proceeding you agree to the Facebook Platform Policies 3 2 1 1 2 6 Step 6 Pass verification 1 Carefully decipher the Capcha image 2 Input the text 3 Click the Continue button Require Captcha Enter both words below separated by a space Can t read the words below Try different words or an audio captcha By proceeding you agree to the Facebook Platform Policies 3 2 1 1 2 7 Step 7 Write down the app info 1 Write down the App ID 2 Hitthe Show button to reveal the App Secret 3 Write down the App Secret testage This app is in develogment mode 3 2 1 1 3 Creating a new Facebook type social media account on the FUPOL platform After having created a new Facebook Application the administrator has to return to the FUPOL client administration page and navigate to the Social Media accounts page There choose Facebook as the platform and click the Add button 1 Choose Facbook from the select menu 2 Click the Add button ADMINISTRATION Social Media Social Media Account Management show accounts User
30. on maker 3 1 1 1 2 Facilitator 3 1 1 1 3 Domain expert 3 1 1 1 4 Communicator 3 1 1 1 5 eCitizen 3 1 1 1 6 Simulation modeler 3 1 1 1 7 Recruiter 3 1 1 1 8 Trusted user 3 1 2 Editing a user 3 1 3 Viewing user data 3 1 4 Locking a user 3 1 5 Deleting a user 3 1 6 Resetting a user password o 3 2 Managing social media accounts 3 2 1 Adding a new account 3 2 1 1 Facebook 3 2 1 1 1 Creating a new Facebook account 3 2 1 1 2 Creating a Facebook Application 3 2 1 1 2 1 Step 1 Navigate to the developers page 3 2 1 1 2 2 Step 2 Click the Apps link 3 2 1 1 2 3 Step 3 Register as a Facebook developer 3 2 1 1 2 4 Step 4 Create a new Facebook Application 3 2 1 1 2 5 Step 5 Input new app details 3 2 1 1 2 6 Step 6 Pass verification 3 2 1 1 2 7 Step 7 Write down the app info 3 2 1 1 3 Creating a new Facebook type social media account on the FUPOL platform 3 2 1 2 Twitter 3 2 1 2 1 Creating a new Twitter account 3 2 1 2 2 Creating a Twitter Application 3 2 1 2 2 1 Step 1 Navigate to Twitter Developers 3 2 1 2 2 2 Step 2 Sign in using Twitter account credentials 3 2 1 2 2 3 Step 3 Navigate to My Applications 3 2 1 2 2 4 Step 4 Create a new application 3 2 1 2 2 5 Step 5 Fill in the application details 3 2 1 2 2 6 Step 6 Generate an access token 3 2 1 2 2 7 Step 7 Review the access token 3 1 2 3 Creating a new Twitter type social media account on the FUPOL platform 3
31. on models across all modeling levels and disciplines Requirements elicitation in our partner cities has shown that only larger cities have their own simulation modeler staff Medium sized cities usually buy this service from consulting companies 3 1 1 1 7 Recruiter The recruiter role can be assigned together with other internal roles An internal user which also has the recruiter role assigned can create external user accounts like eCitizens and Trusted Users 3 1 1 1 8 Trusted user A trusted user has higher priority than an eCitizen A trusted user s opinions and social media activity rank higher than those of an eCitizen and this fact is underlined by the platform Whenever a social media window is collecting data data associated to a trusted user is highlighted by a special icon Such an example is illustrated bellow Remember that a trusted user must also be assigned the eCitizen role as the trusted user role complements the eCitizen role Social Media Window Search results Start highlighting ba 2013 07 05 13 49 19 Meeting in Zagreb for FUPOL no topics available 2013 06 21 15 20 22 no topics available Today in Pegeia attending EU funded FUPOL project training about innovative ways to help us communicate better with residents using social media VVere now seeing results of the techie stuff over the past year Impressive programme with lots of potential to get people involved in decision making in Pegeia
32. op tfupol cu edit d a garais Gabriel Garais garaisi g4 ro edit B gd mmoise Maria Mose TIERE Trip ITER TER edit Jf BH ofolcut Ovidiu Fotcut oc folculgirau ro edit 1 Add user On the edit user page change the desired user information and save the changes Social Media Show accounts User Administration Show user list Add user Cl My profile Sign Edit User Client Bucharest Username sad na First name Last name Cristea eMail Ssiviaadimagrauro Activated ff 2012 11 26 13 48 41 Locking state B Roles Available Domain Expert Decision Maker eCitizen d Facilitator Recruiter Communicator Simulation Modeler 1 Trusted User Personal data Gender female 5 male unknown e not set Date ofbith Identification Identities add social media account identity Cancel 3 1 3 Viewing user data In order to view user data the administrator has to follow these steps SR a fcn Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click on the username of the desired user in the list View the user data juin Vo qp e l HOME ADMINISTRATION Logged in as Administrator Bucharest My profile Sign out Social Media Show user list Show accounts User Administration Show use lisl Add user E i E 3 de dg d d bucharestadmin i ef cdanielaalexandra
33. pplication This link needs to be opened with an application Send to Thunderbird Url mailto Yahoo Mail http compose mall yahoo com Choose an Application Remember my choice for mailto links Upon clicking the Send activation email link a new email message is composed detailing the newly created user how to activate the new account The email message can be edited by the administrator before sending it to the user but please note not to take out the important piece of information highlighted in the following illustration ER Save Now Discard Labels From ie 7 To me wf Add Cc Add Bcc Subject FUPOL Account Activation Attach a fle Insert Invitation Ze Plain Text B FU T 1T Ae T 3 oo j e ENEE Dear Maria we created a FUPOL account for you Yours sincerely Administrator Bucharest Because accounts must be activated on the Account Activation Page by setting the user s password this step must be done by the user himself as the password must be kept secret On the Account Activation Page the user must provide and verify the new account password An illustration of this page is found bellow 1 The user must chose a password 2 The user must enter the password again for verification 3 The user must click the Save button Activate user Hello Maria Moise Icon Note that the password must follow these rules 1 Atleast 5 characters in length 2 Mustinclude both letters and numbers
34. profile Sign oul You are at the FUPOL START PAGE In the administration page there is a new menu on the left hand side This menu offers two opions manage users and manage social media accounts By default when the administration page loads the Show User List view is loaded 3 1 1 Adding a new user In order to grant system access to new users a FUPOL account has to be set up on Fupol Client Administration The steps are as follows Login on Fupol Client as a system administrator Select Administration from the menu Select Show User List from the menu bar Click Add User Provide the user s data Save the new account QU Leo durus Social Media Show accounts User Administration Show user Ist e as user A Logged in as Administrator Bucharest e Al My profile U Sign out all users rusted users ou ey ee EEE gz M eMail Actions state name name 3 sadina Adina Silvia Cristea silvia adinagiprau ro edit Ei bucharestadmin Admanistratce Bucharest nmadrmingupol eu edit Lj cdanielaalexandra Daniela Crisan cnsan danelaalexandagipiolesor rau ro edit Ch drpop Dragos Fop dragas pop rfupol eu edit c garais Gabriel Garais garais amp mga4 ro edit Ej mmoise Marta Mose TIERE mga Rra TER edit 3 ofolcut Ovideu Facut Gi foleube ran rer edit The Add User page show a form that must be filled with all the user data for the new account The form fields are descriedb as follows Field
35. rt in the creation and management of campaigns External users are users outside of the FUPOL platform External users include eCitizens and Trusted Users 3 1 1 1 1 Decision maker Typically some official from a council involved in making decisions regarding one of the policy domains that FUPOL covers He she knows the policy domain well and has a vital interest in understanding the people s interests 3 1 1 1 2 Facilitator A facilitator is a user role in FUPOL with the main task of creating managing and closing campaigns Being an expert in using FUPOL he s the one that gets the research task assigned to by the decision maker The facilitator is responsible to deliver a report to the decision maker covering the results including their validity The facilitator selects the reviewers requests additional data from domain experts selects the right approach for the specific problem selects the tools and their usage and issues social media polls crowdsourcing activity and opinion mining with web crawlers Facilitators have a solid understanding of political science statistics and the usage of social media including the implications that data protection imposes on the legal applicability of tools and methods There s one facilitator for every research task campaign 3 1 1 1 3 Domain expert The domain experts provide validated data on a given subject Unlike community members the quality of their data is generally high and trusted by th
36. sicher dass die Verkn pfung auf die korrekte Datei und den korrekten Speicherort zig 3 2 1 3 3 Creating a new Blogspot type social media account on the FUPOL platform After having obtained a new API Key the administrator has to return to the FUPOL client administration page and navigate to the Social Media accounts page There choose Blogpost as the platform and click the Add button 1 Choose Blogpost from the select menu 2 Click the Add button E as verin ptte Bid kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od After clicking the Add button a form appears that needs to be filled Field Description Example Title The title for the new social media account This can be anything Choose a Blogpost relevant title App Google API Key This is the API Key that was obtained from Google Input a title for the account Input the Google API Key Check the connectivity Click Save Doc E bes verkn pfte Bd kann nicht angezeigt werden M glicherweise wurde die Datei verschoben umbenann od 3 2 2 Checking an existing account An administrator can check social media accounts to see if the credentials still work These are some of the reasons an account might fail improper configuration account suspension key expiration application deletion etc In order to check the social media accounts set up with the FUPOL platform follow these steps Login on F
37. t you have the important people in your life read our Data Use Policy including our Cookie Use Create a Page for a celebrity band or business Romana English US Espanol Portugues Brasi Fran ais France Deutsch Italiano aspal RA IER Mobile Find Friends Badges Beie Pages Flaces Apps Games Music Aout Create an Ad Create a Page Developers Careers Privacy Cookies Terme Help Farahmnk S5 111 Relais DE After clicking the Sign Up button a confirmation email will be sent to the address provided at step c above The email message looks like the one pictured bellow In order to complete the sign up process the user is required to click the Complete Sign up button and follow the instructions 1 Check the inbox of the email address provided at step c above for the confirmation email similar to the one pictured bellow 2 Remember the confirmation code 3 Click the Complete Sign up button Hi Dragos Paul Welcome to Facebook f To complete the sign up process please follow this link You may be asked to enter this confirmation code icebook Please let us know 3 2 1 1 2 Creating a Facebook Application The administrator needs to create a new Facebook Application in order to receive the credentials needed by the FUPOL platform The following steps describe how to create a new Facebook Application and how to obtain the necessary credentials required by the FUPOL platform 1 Navigate to http developers facebook com
38. the administrator has to return to the FUPOL client administration page and navigate to the Social Media accounts page There choose Twitter as the platform and click the Add button 1 Choose Twitter from the select menu 2 Click the Add button Ge verkn pfte Bid kann nicht angezeigt werden M glicherweise wurde de Datei erschobe zy umbenamlod After clicking the Add button a form appears that needs to be filled Field Title Consumer Key Consumer Secret Access Token Key Access Token Secret Na Do cs Description The title for the new social media account This can be anything Choose a relevant title This is the Consumer Key that was created along with the Twitter Application This is the Consumer Secret that was created along with the Twitter Application This is the Access Token Key that was generated after the Twitter Application was created This is the Access Token Secret that was generated after the Twitter Application was created Example Tw App FUPOL S3CLf4nDhWkdYSO3qBCC6g b3fQ1DgmjhKVP3ksc1hQ4HrREVH2flQ6vNsxPBDKbis 1254548318 SPFTYEtSTukz1qdZKKic1 HRbmAvsw9sYP2vFBgP KSzholHLqCHnngplVzq2tsUOsSPU0XNioj6PNmts Input a title for the account Input the Consumer Key Input the Consumer Secret Input the Access Token Key Input the Access Token Secret Check to see if the platform validates the new account Click Save E as verkn pfte Bid kann nicht angezeigt
39. upol Client as a system administrator Select Administration from the menu Select Show accounts from the menu bar Choose an account from the Your Social Media Accounts section Click the Check button beside the desired account or click the Check all button to check all accounts 6 Review the Check status te SYS The figure bellow shows both social media accounts that have passed the checking process and ones that haven t The reasons the checking process failed for some account is highlighted by the platform itself E Des verkn pfte aa kann nicht angezeigt wer den M glicherweise wurde die Date verschoben umbenannilod 3 2 3 Deleting an account Deleting a social media account set up on the FUPOL platform is as easy as going to the Social Media Account Management page and clicking the Delete button beside the desired account oo ey Log inon Fupol Client as a system administrator Select Administration from the menu Select Show accounts from the menu bar Choose an account from the Your Social Media Accounts section Click the Delete link beside the desired account Confirm the deletion E Das verknopte ld kann nicht angezeigt wer ren M glicherweise wurde die Dati verschoben umbenanntloc When the administrator click the delete link a confirmation dialog appears 1 Click Yes to approve deletion E Das verkndpfte Bd kann nicht angezeigt werden M glicherweise wurde die
40. velever Conference IN SAN FRANCISCO CALIFORNIA Learn More Ej Login 15 Sharing CO Parse er Games App Ads Payments 3 2 1 1 2 3 Step 3 Register as a Facebook developer Icon Note that this is an optional step that only needs to be done once Ifthe administrator is already registered as a Facebook developer he may skip to Step 4 1 Click the Register as a Developer button facebook developers Search Facebook Developer Docs Tools Support News Apps II Dragos Paul Pop Apps d Register as a Developer d Welcome to the App Dashboard Become a Facebook Developer to start creating apps Register now Websites Using Facebook on your Website allows you to create a more personalized social experience using Social Plugins such as the Like Button and simplifies your registration and sign in process using Login Button and Registration Plugin After clicking the Register as a Developer button a new modal dialog appears that prompts the user for some extra information The first item requires the user to accepts the terms of the Facebook Platform Policy and the Facebook Privacy Policy 1 Check the box and accept the terms 2 Click the continue button 2 Verify your account 3 Tell us about you 4 Build your integration App Center Distribute your app to millions of people wi Create lightweight accountlvp test your integration Cl accept the Facebook Platform Policy and the Facebook Privacy Policy The secon
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