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User Guide ecobee3

1. ccccccssesescceeesecsceeenesseees 8 Manval ConNguUraiOr taza seseosas cesestaadendatas ieosdassoetantsaesioteaoancaeayses 8 STOP HO DACA TIS sesi 8 Step 11 Web Portal Mobile App Registration esccsccreeces 9 ROME E eee sansa dounodacsesonaoadowuttcecbasaiceausadosessteseadoud 9 ODY SOUS a e A E A 10 Adjusting the Temperature sssseseressrerersrererererersrererererersrerereren 10 MAAE NU eera EA A 10 TE CCS a N E A 11 VY STS Er ee E eooaee 1 SSS CONG EEE NE E E SE A E E NE 12 Selecting System Operation MOE essesesrrrsesrrrserrrrresrrrreeree 12 FV SI A EE AES 12 TE A EA II P E E ENE A EET NTA 12 FATS CHINAS 1 CUS Cl tetede sseuconorsussianssosneusrieanieas munca ceasiunencads 13 D numidiher WTS TONE cassscacsesnceensusntecetenuredsacccssssseiesg tees 13 Ventilator HRV ERV if installed 0 0 ec eecccceeeeescceeessseeeenes 13 Adiusing SS SO Modas rroen 14 Smar WO iy Fy ueser nsee ea N Eini 14 POON MA a E E E A 14 Adiu ing Cormon Seins xxiesocsceteermeiasedonatentueviecescouecastepeiasaton 14 Setting Your Weekly Schedule o oo eee ceccscceesesscceensssceeenesecees 15 CONG OI VOC GO enceses ae ERANA 16 Caring for your THErmMosta ccscccssccsscccesccesccsscccesceeecs 17 CVS ANN esa sets eas cts ncaa ne assatensensasweve ni neossadevosisansseusseSteesaetateoeaieanaest 17 FDO OTIS e E A 17 Resetting the Thermostat eeeeseseeererersrererereressrerersrerererererereresss 17 Mt ON SOC WC oreren NEERA 18
2. e Disabled No alert will be generated e A time from 30 min to 8 hrs Lost Communication With Sensor Low Battery Alerts Select Disable to disable alerts when sensor battery is low or Aux Outdoor Temp Alert communication with the sensor is lost If you have a heat pump with an auxiliary heat configuration you can configure your ecobee3 to generate an alert if the auxiliary heat is called for when the outdoor temperature exceeds this programmed set point The programmed set point can be between 32 to 80 F 0 to 26 5 C This feature requires an Internet connection to function properly Low Humidity Alert Sets the percentage of relative indoor humidity at which the ecobees will generate a Low Humidity Alert The options are Off No alert will be generated e A humidity range of 5 to 95 High Humidity Alert Sets the percentage of relative indoor humidity at which the ecobees will generate a High Humidity Alert The options are e Off No alert will be generated e A humidity range of 5 to 95 Display Alerts on Thermostat Select Disable if you do not want any of the alerts to be displayed on the ecobees thermostat screen Alerts will continue to be displayed on the web portal and sent via email 20 Customizing Your Thermostat You can customize the operation and display of your ecobee3 to suit your personal preferences Note System settings are only configurable from the thermostat itself not the Mobile App Some
3. 2014 ecobee 250 University Ave Suite 400 Toronto Ontario M5H 3E5 Canada Toll free 1 877 932 6233 www ecobee com e3 UG ROO3a User Guide ecooee3 Table of Contents OV SIV WY cossire neo s E eeasesasausaustaasenaansans 4 STO NS MO css sentence E E 4 TOU SSS eas A E ve cosdasctoeaseneaece pessoas cons 4 MSO POTO Saa E E EETA E TA EA 5 Guided Setup PIOCESS seeseoseoseoseoseosessssssssossoseoseossosesssseos 5 Step 1 Wiring COnfiguUratiOn eeesesessseressreressrererereressrererereresererens 5 Step 2 Accessory Confirmation sesesssssssseessseessesessseesseessssesssees 5 Step 3 Temperature Preference SetUp esssssssssrssserereseesescrsesee 6 Step 4 Equipment Configuration aessssssseesssrresssrresesrreresererserreees 6 Ae PUDS aae E 6 PUI Si ON ONS rasa cance asacctoasnesntiessaaect seca ute osacacstesseotanesniaeeeaese 6 FOUN S ecco gare AA A E A 6 PHU NICU O eeren ar T RR 6 SF i E EAN A 6 VenWators VERY J HRV sxcausessercessaransussrousesnansesicnsesmuancusarossest 7 Step 5 Name Your Thermostat sessesessssessssesessessesrsssersseessseesssees 7 Step 6 Configure Ideal TEMPEra uUre eseesesssrcesesrreserrreresrreees 7 Step 7 Select Current HVAC System MOdE sssesssseessseesssseeesseeeees 7 Step 8 Configure Sensor SETTINGS esesssesessreressreresererererererererens 7 Step 9 Wi Fi Configuration eesesesssesescreressrereserererererenererererereseserens Wireless Accessory CONPIQUIOTION
4. Boiler or Radiant System 2 stages with Air Handler and ACCESO CeN Ine ecobee3 terminals Option 1 Externally s y Conventional Cooling or Heat Pump Weed GANG eo acco C Option 2 Internally s y powered wiring C HVAC D D D D D control board Y1 Y2 WI W2 R C G O 1 oye op Air handler ODOOO 3 Note You will need to configure the accessory device when you first power on your ecobee3 E Y1 Y2 CO B W1 R W2 Air conditioner Boiler Ea or Heat pump PEK thermostat wiring Stage 2 heat and cool applicable Medi vitae Reversing valve for heat terminal on your pumps only ecobee3 Note Do not jumper Rc or Rh ecobees does this automatically R can go into either Rc or Rh terminals on your ecobees wires coming out the wall and connecting to Accessory devices e eanianiani The ecobee3 can control an accessory HVAC device like a humidifier dehumidifier or ventilation device from its ACC terminals If the accessory Is internally powered connect the 24V to ACC Also connect the common for the accessory to common on the control board Hint If you have 2 wires at the thermostat from the accessory your accessory is externally powered If you have only 1 wire then it is internally powered 33 Icon Reference Note Depending on your equipment configuration not all the icons may be available Home Screen Ly O 44444 Menu Menu Weather with notificatio
5. change It You can adjust the default Hold time in the Preferences menu page 22 To cancel the current Hold touch the Hold message box displayed on the Home screen You can touch the box anywhere and not just the X displayed on the box Main Menu To show the main menu touch the screen and touch Registration NN System Registers your ecobees This menu item disappears after you have registered Selects mode of operation heat cool auto fan on off and any accessory page 12 Q Sensors Manages sensors and lets you adjust Smart Home Away and Follow Me settings page 14 Schedule Manages temperature according to time and day page 15 Ien Comfort Manages temperature for different climate Settings states Away Home Sleep page 14 AD Vacation Manages thermostat settings for a vacation period page 16 Q Reminders Displays any reminder or alert messages amp Alerts oage 18 T Settings Manages display preferences F C date brightness Wi Fi and equipment operating parameters thresholds sensors etc page 21 About Displays technical information about your thermostat page 18 6 Internet connection and ecobee server connection status If this icon is red you can Quick Changes The Quick Changes screen lets you quickly adjust the operation of the ecobee3 and your equipment page 4 contact our technical support team for help Hint You can also apply quick changes from the web portal by clickin
6. Login link Step 2 Accessory Confirmation Your ecobee3 will ask if you have any accessories like To select a tile t h lick it To cl til d ret soe es i a A eg ee ee humidifier dehumidifier or ventilator connected to it back to the main screen touch or click top right corner Touch Yes if you have one of these devices otherwise touch No If you selected Yes you will need to specify if the accessory Is a ry internally powered 58 48 58 46 e Touch Yes if your accessory is externally powered Sat Sun i e the ecobee3 does not provide power to it This is the case if there are connected to both ACC and ACC Touch No if your accessory receives power from your ecobees There will be a single wire to ACC Need Help See page 33 for information on how to determine your accessory device s power configuration Touch Next to continue Step 3 Temperature Preference Setup Your ecobees will ask you to select Fahrenheit or Celsius as your preferred temperature units Touch Next to continue Step 4 Equipment Configuration Your ecobee3 will ask you to configure your equipment Depending on your wiring different options will be available These options will configure basic system operation as well as optimize the system for your specific type of equioment Review the list to see if any devices require additional configuration Configuration needed and if the default settings are valid Once you are done tou
7. OR THAT THE SOFTWARE OR SOFTWARE DOCUMENTATION WILL MEET LICENSEE S REQUIREMENTS ALL OF WHICH ARE EXPRESSLY DENIED AND DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW SOME JURISDICTIONS DO NOT PERMIT LIMITATIONS ON OR EXCLUSIONS OF CERTAIN IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY TO YO UIN CERTAIN CIRCUMSTANCES ecobee DISCLAIMS AND SHALL HAVE NO LIABILITY TO LICENSEE FOR ANY AND ALL ACTS OF THIRD PARTIES NO OTHER PERSON IS AUTHORIZED TO EXTEND VARY OR TRANSFER ANY PROVIDED WARRANTY ON BEHALF OF ecobee THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE AND USE OF THE SOFTWARE SOFTWARE DOCUMENTATION AND ANY PROVIDED SUPPORT IS ASSUMED BY LICENSEE 12 Limitation INNO EVENT AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW SHALL ECOBEE ITS SHARE HOLDERS AFFILIATES CONTRACTORS SUPPLIERS AND AGENTS AND THEIR RESPECTIVE DIRECTORS OFFICERS AND EMPLOYEES COLLECTIVELY THE ECOBEE PARTIES BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY INDIRECT INCIDENTAL EXEMPLARY SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING WITH RESPECT TO LOSS OF OR DAMAGE TO DATA OR COMPUTER SYSTEMS OR RELIANCE ON ANY DATA DERIVED FROM LICENSEE S USE OF THE SOFTWARE OR LOSS OF REVENUE OR PROFIT OR OTHER ECONOMIC LOSS OF ANY KIND OR NATURE WHATSOEVER SUFFERED BY LICENSEE OR ANY THIRD PARTY HOWSOEVER CAUSED AND WHETHER RESULTING FROM THE USE OF OR INABILITY TO US
8. On or Off and set the Frequency of the maintenance interval Ventilator Filter if installed Generates an alert that indicates It is time to clean or replace the filter on the ventilator if installed You can set the Last Filter Change date turn the Reminder On or Off and set the Frequency of the maintenance interval UV Lamp If the HVAC system uses a UV lamp for air purification your ecobee3 can generate an alert indicating that it is time to clean or replace the lamp You can set the Last Lamp Change date turn the Reminder On or Off and set the Frequency of the maintenance interval Low Temp Alert Sets the temperature at which the thermostat will generate a Low Temperature Alert The range can be e Enable Disable Configures if alert is shown on thermostat e A temperature range of 35 to 68 F 1 5 to 20 C High Temp Alert Sets the temperature at which the thermostat will generate a High Temperature Alert The options are e Enable Disable Configures if alert is shown on thermostat e A temperature range of 60 to 104 F 15 5 to 40 C Aux Heat Runtime Alert Enable Heating Cooling Alerts Sets the amount of time that the Auxiliary heat source if Select Disable to disable alerts for heat cool error conditions If installed is can run continuously before an alert is generated disabled alerts indicating that the system failed to heat or cool The options are will not appear in the screen web portal or emails
9. Reminders amp Alerts ccccecccesccesccsscccssccesccescccesccescesceees 18 Viewing RemMInders sessessssessreresererererererererererererererersrererererereserens 18 VIewing AleT I esisiini E EEA 18 Configuring Reminders amp Alert PreferenCesS esssereesesserrress 19 HVAC NGI CCS sssrseiirsr renacido iineenn iEn anak a Th 19 FTG Sr FO esei AA EEES 19 Ventilator Filter if installed eeseeesseeeesreesssrresesrrreesrresesreees 19 CAES gi a E E E E E EEEE 19 Low Wes CVA aise ceii sien cp sencatoeonavtavtonccasions c lt piennedocornenccioes 19 HION a 927 aS Oe me ena ITS 19 Aux Heat Runtime Alert esesssesessreressrererereressreressreresereresererees 20 Aux Outdoor Temp Alert seaccstterote vie sracteeweteigstersatnerae nian orate 20 LOW TO FICE AlO ersero reie nae E E aE TEE E 20 R A A T e E E EE EEE 20 Display Alerts on Thermostat cccceeccceseeccceeecseeesesseeeseeeeeseees 20 Enable Heating Cooling Alerts ccccccccessecccceesecceeeseceeeeeeeess 20 Lost Communication With Sensor Low Battery Alerts 20 Customizing Your ThermMostat ccsccsscccssccssccsssccesceeses 21 Pale S TS oa E E 21 Temperature DIG CY oars octacuainmpatanes atevscabenennesrtaciamnateisanavsanennses 21 Heating Cooling RANGES eeneere ne ener e ne Pen enii 21 Merno Or NANO soene a EE EAE E EES 21 SGre INS oS serier irrien EE E E Ee 21 Active to Standby Screen TIMED esesssssssessseessssesesessssessesessee
10. Thresholds gt Compressor Stage 2 Temp Delta 2 Configure the settings as required Compressor Stage 1 Max Runtime The maximum amount of time stage 1 will run before engaging the next stage Options are Auto default and 10 to 120 minutes On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compressor Stage 1 Max Runtime 2 Configure the settings as required Compressor to Aux Temp Delta The minimum difference between the current temperature and the set temperature that will activate this stage regardless if the maximum run time of the previous stage was reached Options are Auto default Disabled and 1 to 10 F 0 6 to 5 6 C On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compressor To Aux Temp Delta 2 Configure the settings as required Compressor to Aux Runtime The maximum amount of time this stage will run before engaging the next stage Options are Auto default and 1 to 10 F 0 6 to 5 6 C On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compressor To Aux Runtime 2 Configure the settings as required Temperature Correction Lets you program an offset between the real temperature at thermostat and the displayed temperature If you find that the temperature where the thermostat are located does not represent the room temperature change the offset to compensa
11. Tna E R 32 Boiler or Radiant System with Air Handler and Conventional COO lO or Hedt PUMO rroo e E a 32 Boiler or Radiant System 2 stages with Air Handler and Conventional Cooling or Heat PUMPD eesesssssrrrssrrrererrrereere 33 PEC SSSOI VS VIC CS aaae a aE A i 33 PEK IHSTMOS OT WNN O cerra a A 33 Icon Reference sssssessessecsscosecsecsecoscosecseceecoscoseosecsecesseseese 34 ICING Cle E a E E E TAE eee 34 SYSTEM OC DSIOTOM ero a ATO E T ATO aa 34 MONOS ara E EET E T EO 34 COMON SS NG S eran e a e aa 34 WOC aeea E N E N 34 WEF CONNEC LVI eaters tants ain a a a 34 Menu Reference eoseosessssssssossossoseossossossssossossoseoseoseosseeos 34 ADDIOVGIS annsi eana naa an E R 36 FCC Compliance Statement ccccccsscsescssccssccesccescees 36 3 Year Limited Warranty ccccccccsccescsscceccesccsccescsceeeee 37 End User Software License Agreement cccssceesceees 38 Overview Touch Screen Do you hear that Your ecobee3 has a touch screen similar to that used in That s the sound of hundreds of thousands of ecobee ers anno nes ane welcoming you to the hive Touch items to select or activate them For menus with a gt this will exoand the menu to Congratulations on the purchase of your new ecobee3 smarter display additional options or submenus wi fi thermostat with remote sensor This guide will provide an overview of the features and capabilities of the new product and will h
12. as your thermostat unless you have a Homekit bridge For official support please refer to the Apple HomekKit Support page To see a list of the most commonly used Siri commands please refer to the ecobee3 FAQs Managing Your Account Your ecobee3 is designed to securely communicate over the Internet with ecobee servers in order to obtain precise weather information and provide your own personalized ecobee web portal Registering To access all the features of your ecobee3 register your ecobees3 at ecobee com After registration you can control your ecobee3 from your smartphone tablet or desktop and access free online energy management tools Making Changes to Your Account To make changes to your account visit ecobee com and log in to your personalized web portal From there you will be able to make changes to your account contact information and location You will also be able to access additional features for your ecobee3 as well as online energy management tools Moving to New House If you re moving and want to take your ecobee3 with you you ll need to re connect it to the Internet and update your location and house information Changing Thermostat Owner If you re moving and are not taking your ecobee3 with you log onto the Web Portal and select Reset under the Settings tab Select Reset Registration This terminates the association between your ecobees thermostat and your personalized web portal You can also accompli
13. event 3 Select Vacation schedule Enter the Departure date and time Touch the Back arrow Select Vacation settings Select Heat or Cool to enable disable heat and cool during the vacation event Configure the set point s for heat and or cool during the vacation event by selecting Heat set to or Cool set to adjusting the temperature and then pressing Save 9 Touch the Back arrow 10 Touch Save oo a The vacation event is now set You can adjust it at any time by selecting it from the Vacation menu To delete a vacation event 1 Select Main Menu gt Vacation 2 Select the vacation you want to delete 3 Touch Remove 4 Confirm the deletion by pressing Delete On Web Select Vacation tile l 2 Select New Vacation 3 Enter the depart and return date and times 4 Select Heat and Cool 5 Enable or disable heat and cool during the period as required 6 Select the set points for heat and or cool 7 Select Save 8 Select Fan and set the minimum fan run time per hour if different than your normal settings 9 Select Save The vacation event is now set You can adjust it at any time by selecting it from the Vacation tile Caring for your Thermostat Cleaning You can clean your ecobees3 screen by spraying water on to a clean microfiber cloth Wipe the surface of the screen with the dampened cloth Note Never spray any liquids directly onto your ecobee3 Rebooting You can reboot y
14. gt Installation Settings gt Thresholds gt Cool Dissipation Time 2 Configure the settings as required Cool Min On Time Sets the minimum equipment run time in cool mode 1 to 20 min default is 5 min On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Cool Min On Time 2 Configure the settings as required 29 Compressor Reverse Staging If enabled the thermostat will cycle down from the higher stages so that as it approaches set point it will only be running in stage The thermostat calculates which stage fo start the HVAC equipment in depending on the indoor and set point temperature delta As the stage 1 temperature delta is exceeded the second stage will engage Once the equipment has brought the current temperature back to within the heat or cool differential setting stage 2 will disengage and stage 1 will remain running until the set point is reached On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compressor Reverse Staging 2 Configure the settings as required Compressor Stage 2 Temp Delta The minimum difference between the current temperature and the set temperature that will activate the auxiliary heat regardless if the maximum run time of the previous stage was reached Options are Auto default and 1 to 10 F 0 6 to 5 6 i On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt
15. gt Preferences 2 Select Active to standby screen timer 3 Adjust the activation time as required On Web 1 Select Settings tile 2 select Preferences 3 Select Active to Standby Sleep Timer 4 Select the length of time before the screen sleeps by sliding the values left or right Hold Action Duration You can configure how long a manual change fo the set point will remain in effect On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Hold action 3 Select the hold action from the list e 2 hours e 4 hours e Until the next scheduled activity 22 e Until you change it default value e Decide at time of change On Web 1 Select Settings tile 2 Select Preferences 3 Select Hold Action 4 Select the hold action from the list e 2 hours e 4hours e Until the next scheduled activity e Until you change it default value e Decide at time of change Smart Recovery Smart recovery lets your ecobee3 learn how your heating and cooling system works taking into account weather and historical operating performance so that your home reaches the scheduled set point at the time in which the change occurs i e not afterwards For example if you wake up at 6 00 AM you do not need to schedule your Home period fo start at 5 30 AM Smart Recovery will start the HVAC equipment to ensure that at 6 00 AM the house is at your desired temperature On Thermostat 1 Select Main Menu gt Settings gt
16. in any way remove the Software from the Product for any reason or use the Software separately from the Product for any reason or purpose b to the maximum extent permitted to be restricted by applicable law reverse engineer decompile disassemble or otherwise in any manner deconstruct all or any part of the Software Cc create derivative works based on the Software or the User Manual d except as expressly permitted by the EULA provide disclose sublicense distribute transfer assign or otherwise permit any third party to access use read or otherwise gain access to the Software or User Manual the Software and User Manual being the confidential information of ecobee or e use Software to access or in conjunction with any other thermostat monitoring services or products of any ecobee competitor 8 Support ecobee may in its discretion without any obligation to do so and subject to the limitations of this EULA provide LICENSEE with helo desk telephone support concerning LICENSEE s use of the SOFTWARE to the extent provided for in the Product Terms of Sale in connection with purchase and sale of the Product and the Terms of Service entered into by you and ecobee if any in connection with the thermostat monitoring and data management services provided by ecobee in connection with the Product Refer to the Product Terms of Sale and or the Terms of Service associated with the Product and related services for further details o
17. left or right Thermostat Name You can customize the name of your ecobees to suit your needs i e Main Floor This is useful if you have multiple systems or zones and are accessing your thermostat from your personalized web portal On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Thermostat name 3 Select an existing name from the list or choose Enter your Own 4 Touch Save 5 If you choose your own name enter the custom name and touch Save Screen Brightness You can customize the brightness of your ecobee3 s screen The brightness for both the active and standby screens can be configured independently You can also configure the screen to automatically sleep i e turn off wnenever your ecobee3 enters the Sleep activity period For example if your thermostat is located in a bedroom you may want to blank the screen when you are sleeping whereas if the thermostat is in a hallway you may want the screen displayed all the time On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Screen brightness 3 Adjust the values of the Active and Standby screen brightness 4 Select Screen sleeps when sleep if you want to make the screen blank during the Sleep activity period Active to Standby Screen Timer You can configure how long It takes for the standby screen to activate after you have finished using the thermostat On Thermostat 1 Select Main Menu gt Settings
18. to operate your heating or cooling system This ensures that you are comfortable in the rooms that you are occupying If more than one sensor detects motion the average of these sensors will be used Your ecobee3 makes changes gradually when many sensors are detecting motion to make sure there are no sudden or large changes for your heating and cooling system to deal with When Follow Me is disabled your ecobees will continuously use the average temperature readings from all the sensors that you ve selected as the desired temperature to control your ecobees For example suppose you have a room in your house that is far from your thermostat and you want this room to be at the thermostat s set temperature regardless if motion Is occurring In this case set Follow Me to Disable and only select this room Your ecobees will now only use the temperature in this room to decide when to operate your heating or cooling system On Thermostat 1 Select Main Menu gt Sensors gt Follow Me 2 Enable or disable the Follow Me feature 3 If enabled select which sensors are affected by pressing on each checkbox Adjusting Comfort Settings You can configure your ecobees to fit your schedule and comfort needs while maximizing your energy savings Your ecobee3 organizes your temperature and fan settings into different Comfort Settings These settings are used in the Schedule Smart Home and Quick Changes menus Edit Home yy an J 1 Partic
19. Compressor Min Cycle Off Time This enforces a minimum time that the compressor must be off between cycles This ensures the compressor does not short cycle which could negatively affect the operating life of the system This time is adjustable from 240 900 seconds On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compress Min Cycle Off Time 2 Configure the settings as required Compressor Min Outdoor Temp Enforces a minimum outside air temperature at which the compressor will be disabled It prevents the compressor from running when the outdoor temperature is too low thus resulting in damage to the compressor If the compressor min outdoor temp is being enforced auxiliary heat will be used to reach set point The temperature range is adjustable from 0 to 65 F 17 8 to 18 3 C or can be completely disabled This feature is typically used for air to air source heat pumps 35 F min outdoor temp by default and is disabled by default for geothermal heat pumps On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Compressor Min Outdoor Temp 2 Configure the settings as required Note You need an Internet connection for this feature to operate properly AC Overcool Max Uses the air conditioning to reduce the humidity by cooling beyond the current set point by the configured amount Note that cooling is still determined by the set
20. E SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESS OR IMPLIED OR ANY OTHER FAILURE OF THIS PRODUCT Some US states and Canadian provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you ecobee s responsibility for malfunctions and defects in materials and workmanship is limited to repair and replacement as set forth in this warranty statement All express and implied warranties for the product including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose are limited to the three year duration of this limited warranty No warranties whether express or implied will apply after the limited warranty period has expired some US states and Canadian provinces do not allow limitations on how long an implied warranty lasts so this limitation may not apply ecobee neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning this product This warranty gives you specific rights and you may also have other rights which vary from jurisdiction to jurisdiction If you have any questions regarding this warranty pleas
21. E THE SOFTWARE OR OTHERWISE INCLUDING AS A RESULT OF OR DUE TO USE OF OR RELIANCE ON THE SOFTWARE AND OR ecobee WEB PORTAL AND REGARDLESS OF THE FORM OR CAUSE OF ACTION EVEN IF SUCH DAMAGES ARE FORESEEABLE OR ecobee HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ECOBEE PARTIES TOTAL LIABILITY AND OBLIGATION TO LICENSEE IN THE AGGREGATE FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN ANY CONNECTION WITH THIS EULA THE TERMS OF SALE IN CONNECTION WITH YOUR PURCHASE OF THE PRODUCT AND YOUR USE OF THE SOFTWARE AND PRODUCT WITH RESPECT TO ANY EXPENSE DAMAGE LOSS INJURY OR LIABILITY OF ANY KIND REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY INCLUDING FOR BREACH OF CONTRACT TORT NEGLIGENCE BY STATUTE OR OTHERWISE SHALL BE LIMITED TO THE ACTUAL DIRECT DAMAGES SUFFERED AND SHALL NOT EXCEED AN AMOUNT THAT IS EQUIVALENT TO THE PURCHASE PRICE OF THE ecobee PRODUCT ACTUALLY PAID BY LICENSEE THIS SECTION SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES AND OR FAILURE OF THE ESSENTIAL PURPOSE OF THE AGREEMENT 13 Survival The parties acknowledge and agree that the provisions of Sections 2 6 7 9 11 b 12 13 14 15 16 and 17 shall survive any termination of this EULA for any reason 14 English Language The parties declare that they have required that this agreement and all documents related hereto 4 either present or future be drawn up in the English language only Les parties declarent par les presentes qu el
22. Next 7 Select your time zone by picking the name of the nearest community from the list P 8 Touch Next 9 Touch Next to continue Step 11 Web Portal Mobile App Registration After setting up Wi Fi on your ecobee3 and obtaining the registration code you need to configure your account from either the ecobee3 Mobile App or the Web Portal To register from the Web Portal 1 From a web browser visit www ecobee com 2 Click on the Register link 3 Follow the on screen instructions to register your account To register from the Mobile App 1 Download the app to your iPhone or Android device from the respective app store 2 Launch the ecobee3 app 3 Follow the on screen instructions to register your account If you have already registered one thermostat and are adding a subsequent Homekit enabled thermostat using the iOS mobile app the process Is very simple 1 Locate your thermostat on the list using its name 2 To identify which thermostat you are seeing press Say Hi and a message will show up on the thermostat allowing you to identify it 3 Then select Add 4 Enter the code from the thermostat on the phone and press OK Select the room for the thermostat and say Next The thermostat has been added amp registered eee Basic Functions The bright easy to read touch screen on your ecobee3 thermostat makes it simple to review and adjust settings any time you wart Home Screen Your ecobee3
23. Note Do not jumper Rc or Rh ecobee3 does this automatically ACC R can go into either Rc or Rh terminals on your ecobee3 i ACC o 1 l i i i I l i i i m a DOO OOQOOOQOQO Y1 Y2 C Y1 Y2 WI W2 R C G Air conditioner Furnace Stage 2 heat and cool Note Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 31 Heat pumps Note Do not jumper Rc or Rh ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 Air or Geothermal Heat Pump with Auxiliary Heat Ca Boiler or radiant systems e o y2 ol we of Boiler or Radiant System with Air Handler and Conventional EAN Cooling or Heat Pump red s csoocsooocsooooooosoooeoooseoo nn o O eee eee p O BW1 W2 Y1 Y2 R C O BWIW2 YI Y2 G R C E l Heat pump Air handler Air handler O Note Do not jumper Rc or Rh ecobee3 does this automatically Ee DOOOOOAl OWOOOOOOO R can go into either Rc or Rh terminals on your ecobee3 OOOO Y1 Y2 CO B W1 R W2 Air or Geothermal Heat Pump 2 Stages with Auxiliary apma Heat Reversing valve for heat RH o pumps only sS seo Note Do not jumper Rc or Rh ecobee3 does this automatically CEng wa fo R can go into either Rc or Rh terminals on your ecobee3 acct of ace of ee ee ee ee el O O O ODO OOOO GOOOO O BW1W2 Y1 Y2 R C O BW1W2Y1 Y2 G R C Heat pump Air handler Stage 2 compressor and auxiliary heat 32
24. Preferences 2 Select Heating Smart Recovery or Cooling Smart Recovery 3 Touch Enable or Disable On Web 1 Select Settinos tile 2 Select Preferences 3 Select Smart Recover Heat Mode or Smart Recovery Cool Mode 4 Select Enable or Disable Access Control You can prevent people from making changes your thermostat s schedule vacation or system settings by configuring a 4 digit security code If enabled the security code e pe will be required to access and change these settings Configuring Wi Fi Settings On Thermostat Your ecobee3 supports Wi Fi 802 11 b g n Wi Fi is normally To add a security code or change existing settings configured during initial setup You may however be required to reconfigure the settings if your Wi Fi network settings change 1 Select Main Menu gt Settings gt Access control 2 If the security code is currently disabled default setting On Thermostat E touch Enable Security Code enter a new code and Select Main Menu gt Settings gt Wi Fi touch Save Wi Fi Radio Select Enabled to use WI Fi Your ecobee3 needs to connect to 3 Select the feature s you want to protect Internet for features like the Weather Forecast to work e Temperature amp Quick Changes Schedule Network e Vacation The list of available networks appears in the Network menu If e system amp Settings your network doesn t appear you can enter the SSID manually Otherwise enter the
25. ain Menu gt Reminders amp Alerts gt Alerts 2 Select the alert you want to view 3 Touch OK to return to the Alert list Hint If the alert is not configured correctly touch Edit when viewing the alert to adjust the settings as required On Web 1 Select Reminders amp Alerts tile 2 Select Alerts Configuring Reminders amp Alert Preferences You can configure how and when your ecobee3 generates reminders and alerts Note Only the options relevant to your equipment are shown in the thermostat menus On Thermostat and Mobile 1 Select Main Menu gt Reminders amp Alerts gt Preferences 2 Configure each reminder alert setting as required On Web 1 Select Reminders amp Alerts tile 2 Select Preferences 3 Configure each reminder alert setting as required HVAC Maintenance The HVAC Service maintenance reminder generates an alert telling the homeowner that regularly scheduled maintenance Is required This reminder along with technician contact information can be displayed on the screen If homeowners register their thermostats the reminders will be emailed to them and be displayed in the web portal You can set the Last Service date turn the Reminder On or Off and set the Frequency of the maintenance interval in months Furnace Filter Generates an alert that indicates It is time to clean or replace the filter on the furnace if installed You can set the Last Filter Change date turn the Reminder
26. at name Screen brightness Active to standby Hold action Heating Smart Recovery Cooling Smart Recovery Wi Fi Radio Network Diagnostics Installation Settings Equipment Wiring Heat Pump Type O B Reversing Value Min Cycle off time Min outdoor temp 35 Aux Heat Simultaneous Operation Furnace Fan control in Heat mode Ventilator Free Cooling Max Outdoor Temp Free Cooling Max Outdoor Humidity Indoor Outdoor Temp Delta Max Set Point Temp Delta Air Conditioner Dehumidifier Dehumidify with fan Min Run time delta Dehumidify in heat mode Dehumidifier Active Reconfigure equipment Thresholds Auto Heat Cool Heat Cool Min delta Compressor Min Cycle Off Time Compressor Min Outdoor Temp AC Overcool Max Aux Heat Max Outdoor Temp Heat Differential Temp Heat Dissipation Time Heat Min On Time Cool Differential Temp Cool Dissipation Time Cool Min On Time Compressor Reverse Staging Compressor Stage 2 Temp Delta Compress Stage 1 Max Runtime Temperature Correction Installer Code Test equipment Access Control Reset Reset Preferences Reset All About Support Wi Fi Weather Quick Changes 36 Approvals This product was designed and built in accordance to ROHS directive 2002 95 EC and contains no hazardous substances as defined by this directive FCC Compliance Statement This equipment has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC Rules These l
27. ch Next to continue Heat Pumps If you have a heat pump installed l 2 Select Air to Air or Geothermal depending on the type of i Select the heat pump menu your heat pump system Specify what the heat pump runs when the O B Reversing Valve is engaged On Cool runs cooling when O B engages most cases or On Heat runs heating when O B engages Touch Next You will be returned to the Equipment configuration menu Furnaces Boilers If you have a furnace or boiler installed l Select the heating menu Fans Configure the heater type e Furnace Optimizes ecobee3 for systems using forced air e Boiler Optimizes your ecobee3 for systems using radiators or in floor heat Touch Next You will be returned to the Equipment configuration menu If your furnace uses forced air you may configure fan operation l 2 Select Fan menu Select Fan operation e Thermostat Your ecobee3 thermostat controls the fan during heat and cool cycles e HVAC Your equipment controls the fan during heat and cool cycles typical configuration Touch Next You will be returned to the Equipment configuration menu Humidifier If you have a humidifier installed FDS Select Accessory menu Select Humidifier Touch Next Select the type of humidifier you have Evaporative or Steam If unsure select Evaporative Touch Next You will be returned to the Equipment configuration menu Dehumidifier If you have a deh
28. cupied periods such as when you re away Ventilation devices are important to maintain indoor air quality and depending on where you live this might be regulated The amount of indoor air required to maintain sufficient indoor air quality depends on how big your house is how many people live there and the capacity of your ventilation device You should consult with a local contractor who can guide you on how often you should be running your ventilation device For devices configured as ventilators i e not HRVs or ERVs you can enable a feature called free cooling on your ecobees When the outdoor temperatures are cooler than indoors and your system Is calling for cool your ecobees will turn on your ventilator to bring in outdoor air instead of running your air conditioner To configure free cooling options see page 27 On Thermostat and Mobile 1 Select Main Menu gt System gt Ventilator HRV ERV 2 Adjust the Occupied Min Run Time and Unoccupied Min Run Time by selecting each option and swiping left or right to adjust the values 3 If supported by your device enable or disable Free Cooling On Web 1 Select System tile gt Ventilator HRV ERV 2 Adjust the Occupied Min Run Time and Unoccupied Min Run Time by selecting each option and swiping left or right to adjust the values 3 If supported by your device enable or disable Free Cooling Adjusting Sensor Modes Your ecobees supports wireless remote sensors tha
29. d Alerts list displays the reminders and alerts that helo you know if you need to attend to your HVAC system or when to perform periodic maintenance NOTE To use and receive email alerts this thermostat must be connected to the Internet via Wi Fi and the end user must have a valid email address Viewing Reminders The Reminders list displays the reminders and alerts that help the homeowner know when to perform periodic maintenance On Thermostat and Mobile 1 Select Main Menu gt Reminders amp Alerts gt Reminders 2 Select the reminder you want fo view 3 For example if you receive a Furnace Filter or UV Lamp Change reminder and you have changed the filter or lamp or arranged to have your equipment serviced touch Filter Lamp Changed or Service Scheduled otherwise touch the Back arrow Hint If the frequency of the reminder is not correct touch Edit when viewing the reminder to adjust the settings as required On Web 1 Select Reminders amp Alerts tile 2 Select Reminders Viewing Alerts Your ecobee3 can generate alerts if the temperature in the home goes over or under a pre programmed level This protects the home from damage due to freezing and or excessive heat This alert along with optional technician contact information will be disolayed on the screen If the homeowner registers the thermostat the alert will be emailed to them and be displayed on the web portal On Thermostat and Mobile 1 Select M
30. d by and subject to separate terms and conditions 4 Permitted Use Pursuant to the Software license granted to LICENSEE under this EULA LICENSEE shall be permitted to a use the Software embedded in the Product for the purposes of using the Product only as intended and contemplated by the User Manual provided that the Software may only be used for its personal and private use in connection with the use of the Product and b use the User Manual provided by ecobee solely as is necessary to operate and use the Software and ecobee Product as and to the extent permitted thereunder and under this EULA 39 5 License Transferable This EULA shall be binding Upon and shall ensure to the benefit of and be enforceable by each of the parties their resoective successors and permitted assigns LICENSEE may assign this EULA without the prior consent of ecobee ecobee may assign this EULA without the consent of LICENSEE at any time 6 Copy Restrictions Unauthorized copying or distribution of Software or the User Manual is expressly prohibited LICENSEE may make a reasonable number of copies of the User Manual to the extent reasonably required for its use of the Software and Product as permitted by this EULA provided that LICENSEE may not use the User Manual separately from the Product or Software or for any purpose other than as contemplated herein 7 Use Restrictions LICENSEE may not a modify adapt or otherwise change the Software or
31. door TeMpP eessssssssessssessssessssesssersssersees 28 AC OV CIC OO MOX arsaa eats ian Mend gas dena settediou sian 28 AUX TIS GT IM Oe TOMDA aeenens 28 Heat Differential TeMpP eessssessssessssessssessssesseeesssessseeesssesseees 28 FC GT DISIOCIGN IMG naanin E 28 FIC GT MIA ON TINO eeri E O T 28 COOL Differential Temrin neia AE N TA 29 COOMDISSHO GIO TINIO oeira E TOE T 29 COC HIM ORIN O errena aE E EOE OOO 29 Compressor Reverse StAgINg esessesreressreresererererererereresererens 29 Compressor Stage 2 Temp Deli sseessecsseesssesssreeecresrsresrersens 29 Compressor Stage 1 MAX RUNTIMG csccscccrcosssesscerecnssesecs 29 Compressor to AUX Temp Delta 2 0 cecceescsceecscneesenensens 30 Compressor to AUX RUNTIME sssessessssessseessseesssesssseesesessesesseees 30 Temperature COmrecton sesesssssessseesseeesssersssessssessesesseersses 30 staller COC Cs anura n e EEO E OE 30 TESEO I a AATE E 30 WIEING DIGGUGIMS annen ann sees AN O 31 Conventional heating and cooling eeesesssssesresssrrrserrreresrrreeerees 31 RECRON ea oat oatac stout asa ni chert eee tne ee 31 GIES ie ge il OO caia ES a 31 Heat and Cool 2 Stage FEO esssseressreresereressreresereresererens 31 Hodr OUND serae a a T A A O AR 32 Air or Geothermal Heat Pump with Auxiliary Heat 0 32 Air or Geothermal Heat Pump 2 Stages with Auxiliary Heat AEE A E Ge Pid rete oy ten sagas oe Pind eles esas 32 DONE OF TAGIGNTKSYSIOIWS eoan
32. e write ecobee Customer Service 250 University Ave Suite 400 Toronto Ontario M5H 3E5 Canada End User Software License Agreement Please read the following carefully as this end user software license agreement EULA is a legal agreement between ecobee Inc having its place of business at 250 University Ave Suite 400 Toronto Ontario MSH 3E5 Canada ecobee and you either an individual or the entity that you represent and referred to in this agreement as licensee The original purchaser of ecobee product The product or products embedded with ecobee proprietary software the software concerning licensee s limited access to and use of the software By using the product including the software embedded in the product you are indicating your acceptance of and you agree to be bound by the terms and conditions of this EULA which shall govern your access and use of the software If you do not agree with the terms and conditions of this EULA your 38 access to and use of the software will not be permitted and you may within fourteen days of the date of your purchase if the ecobee product return the software together with the product in its original packaging and sale condition to a ecobee if you have purchased the ecobee product directly from ecobee or bo to an ecobee authorized reseller or distributor if you have purchased the ecobee product from such entities and ecobee or its authori
33. ecobee3 thermostat the Product shall be free of defects in materials and workmanship under normal use and service During the warranty period ecobee shall at ifs option repair or replace any defective Products at no charge Any replacement and or repaired device are warranted for the remainder of the original warranty or ninety 90 days whichever is longer If the product is defective call Customer Service at 1 877 932 6233 ecobee will make the determination whether a replacement product can be sent to you or whether the product should be returned to the following address ecobee Customer Service 250 University Ave Suite 400 Toronto Ontario M5H 3E5 Canada In the event of a failure of a Product Customer may a if Customer did not purchase the Product directly from ecobee contact the third party contractor from whom the Product was purchased to obtain an equivalent replacement product provided the contractor determines that the returned Product is defective and Customer is otherwise eligible to receive a replacement product bo contact ecobee directly for service assistance at 1 877 932 6233 and ecobee will make the determination whether an advance equivalent replacement Product can be sent to Customer with return shipping supplies in which case a hold shall be put on Customer s credit card for the value of the replacement Product until ecobee has received the defective Product Product should be returned to the fo
34. elp you get up and running Swipe up and down to display additional information Swiping on a temperature bar will Make sure you also take a look at the Quick Start Guide and the also adjust the settings up or down Installation Guide that come in the box with your ecobee3s a3 4 e Remote sensors Deliver the right temperature in the Q gt Swipe left and right to scroll horizontal lists that rooms that matter most as well as detect when these contain multiple items to choose from rooms are occupied e Smart Your ecobee3 understands your home s unique Exitorgo To exit a submenu touch lt energy profile and the weather outside making sure back To close the main menu touch YV you re comfortable at all times e Intuitive With its 3 5 full color touch display your ecobees has intuitive controls just like your smartphone e Accessible from anywhere Monitor and control the temperature in yourhome anytime anywhere on your smartphone tablet or computer Getting Help If you have any questions we have answers Visit https www ecobee com faqs ecobee 3 for tutorials how to videos and FAQs Technical support is also available by email or by phone support ecobee com 1 877 932 6233 North America 1 647 428 2220 International Web Portal Guided Setup Process Once registered page 9 you can log in fo your web portal The Installation Guide that ships with your ecobee has the and manage your ecobees3 from your co
35. es 22 Hold Action DUSOTION eessssssseessssresesrcrsesrcrssssrereseteresereeserreresseeeess 22 SCI ROCOV roan o oe atendev eaten Gaacadieeea eo aenaiedaner 22 FRE CSS SONG lisa hn ea ee eeosanae eee weaned 22 Configuring Wi Fi Settings ccccssccsssccessecssccessccesscees 23 WIFE IO O saci cater ben a N EAA A ON ANA 23 INGTWOEK orra n E E E AE 23 Advanced seing S enei Ra 23 I OIGINOSTIC aena share site A 24 Configuring HomeKit seseseeseesecessoseosecseccessoseoseeseceseoseese 24 W a E EST E I uae R LE E E EE E T 24 FSIS SIAC asaan ennaa E O 25 Making Changes to Your ACCOUN e esssssseesessresesrrereerreressrerss 25 Moving to New HOUSE esssesesessrereserererererersrerersrerererererererererererss 25 Changing Thermostat OWNED eeesessesessresesrresessresesrreeeerreresereress 25 instalation Seming S ssesecesscesecctecctenatocetseevecevecaterstecatiesbenetersteease 25 ESVUIDMENT WIIN eniros taine E EEEE OAA RAN 25 EOUIO MICH 5 SLMS Sricstateseeientd raan EE REEE 25 PIS Oi lr ONS oars eae e aaa tn E E aneate anes 25 PUE O E TE E E TE N 26 aSa ene E E E I E E A a ce eee E 26 DS DUT ICING rerea aE E NEN 26 METO e N A AN AN 27 Reconfiguring EQUIDIM CIT eesseeseseserereserereserererererererererererersres 27 rE SAO Setn E E EA 27 AVIO RGO OOl ureri eTa A E ia 27 Heat C OO MN Delli eenas aupeceteadicce auleeeesateei as 27 Compressor Min Cycle Off TiME sessseesssensssessseesssersssersse 27 Compressor Min Out
36. existing security code To remove an existing security code by selecting My network is not visible 1 Select Main Menu gt Settings gt Access control After selecting or entering the SSID you can configure the 2 Enter the existing security code following parameters 3 Touch Change Security Code Connect to IP using Select DHCP to automaticall 4 Delete the existing code and touch Save F connector or select Static IP to type in your own values On Web if unsure leave DHCP Enabled 1 Select Settings tile e SSID Encryption ecobee3 supports WEP WEP128 WPA 2 Select Access Control and WPA2 encryption schemes 3 Ifthe security code is currently disabled default setting e Password if encryption is used select Enable and enter a new code and touch Save e Channel Leave Any channel selected unless your Otherwise enter the existing security code network is configured to use a specific WI Fi channel 4 Select the feature s you want to protect e Temperature amp Quick Changes Advanced Settings 7 Schedule If you are using Static IP addressing the following additional Vacaion parameters will require configuration e System amp Settings e IP Address e Gateway e Subnet Mask e Primary and Secondary DNS 23 If you need to specify your ecobee3 s MAC address in your router s configuration you can obtain it from Main Menu gt About gt Wi Fi Diagnostics Your ecobee3 contains extensive diagnostic to
37. g on the Fan or Quick Changes tiles Weather Touch the Weather icon to display a local weather forecast for the week as well as a detailed daily forecast Y Quick Changes Ble 10 45am on Aug21 2014 Home for now Away for now Ventilator 20 min am timer On Equipment running Toronto ON Mon September 15 as of 4 30 PM Son 71 Mostly Cloudy Km POP 47 HUM 73 72 65 Current time and date display Evening 0 Home and Away buttons Touch these buttons ae to override your programmed schedule To ee ay cancel this action touch the message box on the Home screen Toggle fan between Auto and On Touch On l Current weather conditions to run the fan continuously Touch Auto to run the fan according to the Minimum Runtime per Hour setting page 25 3 Probability of precipitation POP relative humidity and daily high low temperature Current outdoor temperature If you have a ventilator ERV or HRV installed touch On to run the device for 20 minutes 4 24 hour weather forecast page 27 Note To receive the local weather forecast you must first Icons indicate if heat cool fan and any register your thermostat page 23 For a complete list of accessories are actively running see page 11 weather icons see page 34 for icon descriptions System Icons The icons on the Home screen and Quick Changes menu show information about the status of your HVAC sy
38. iliary heat is configured in the Equipment menu e Off Turn the system off When the system is off only the current temperature will be disolayed on the Home screen On Thermostat and Mobile Select Main Menu gt System gt HVAC System On Web Select System tile gt HVAC Fan The Fan menu displays the current furnace fan setting Depending on your system one or more of the following options are shown e On Force fan to run continuously regardless of the scheduled programming The fan will also run if the System Mode is Off e Auto Enable fan when the system is actively heating or cooling your home or to satisfy the Minimum Fan Runtime setting page 12 On Thermostat and Mobile Select Main Menu gt Quick Changes gt Fan On Web Select Fan tile Minimum Fan Runtime Auto mode only When the fan is in Auto mode ecobee3 operates it according to the Minimum Fan Runtime setting You can adjust this setting from O to 55 minutes When your system Is in heat or cool mode the fan will always run for this minimum amount of time A longer runtime improves air circulation and results in a more consistent temperature than with the Auto setting while being more cost effective than the On setting Your ecobee3 will meet this minimum runtime over the hour while making sure it never runs for less than five minutes On Thermostat and Mobile 1 Select Main Menu gt System gt Fan 2 Swipe left or right to adjust the val
39. imits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tele vision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from the receiver Consult the dealer or an experienced radio TV contractor for help To satisfy FCC IC RF exposure safety requirements a separation distance of 8 inches 20 cm or more should be maintained between this device and persons To ensure compliance operation at closer than this distance is not allowed FCC ID WR9YEBSTATZBES3 IC 7981 A EBSTATZBE3 Warning Changes or modifications not expressly approved by ecobee Inc could void the user s authority to operate the equipment 3 Year Limited Warranty ecobee warrants that for a period of three 3 years from the date of purchase by the consumer Customer the
40. ipating Sensor a e Cancel By default your ecobee3 includes three configurable Comfort Settings e Away Settings for when you are not at home e Home The normally settings for when you are at home and awake e Sleep Settings for when you are sleeping Note You can create new Comfort Settings or remove them from the Web Portal On Thermostat and Mobile 1 Select Main Menu gt Comfort Settings 2 Select the Comfort Setting you want to customize 3 Adjust the set points for heat and cool as well as fan mode as required 4 You can also now select which sensors are participating in this comfort setting 5 Touch Save On Web 1 Select Schedule tile 2 Select the Comfort Setting you want to customize or select New Comfort Setting to add a new one 3 Adjust the name set points for heat and cool as well as fan mode as required 4 Select if this Comfort Setting is for when the home is Occupied or Unoccupied 5 Select Save The new Comfort Setting will appear in the Schedule tile as well as on the thermostat itself To delete a Comfort Setting 1 Select Schedule tile 2 Select the Comfort Setting you want to delete 3 Select Delete 4 Confirm by selecting Delete Setting Your Weekly Schedule Your heating and cooling needs change depending on the time of day day of the week as well as when you are home or away For example if there s no one in the house during the workday you might want to
41. les exigent que cette entente et tous les documents y afferents soit pour le present ou le futur soient rediges en langue anglaise seulement 15 Jurisdiction This EULA shall be exclusively governed by construed and interpreted 38 in accordance with the laws of the Province of Ontario Canada For the purpose of all legal proceedings this EULA shall be deemed to have been performed in the Province of Ontario Canada and the parties expressly confirm that the law of the Province of Ontario is the proper law If Customer is located in a jurisdiction other than Canada the parties agree that neither the United Nations Convention of the International Sale of Goods or the U S Uniform Computer Information Transactions Act shall apply to this EULA The parties irrevocably attorn to the non exclusive jurisdiction of the Courts of the Province of Ontario in respect of all matters and disputes arising hereunder 16 Export Law Assurances LICENSEE acknowledges that the Software may be subject to export and import control laws and agrees to comply fully with those laws in connection with the Software 17 General Provisions No delay or omission by ecobee to exercise any right or power it has under this EULA or to object to the failure of any covenant of LICENSEE to be performed in a timely and complete manner shall impair any such right or power or be construed as a waiver of any succeeding breach or any other covenant Any waivers by ecobee mu
42. let the temperature go up in the summer to reduce energy used by the air conditioning system and down in the winter to reduce heating energy The ecobee3 adapts to how your home and heating and cooling equipment perform Intelligent algorithms combine weather data your equipment run times and occupancy schedules to optimize performance and maximize energy savings This means you can be comfortable when you are home and save money when you are not lt Schedule M Tu W Th F Sa Su _ Sleep gt amp 67 80 from Mon Home IU amp 69 78 A Sleep 7 67 80 Copy Tuesday On Thermostat and Mobile 1 Select Main Menu gt Schedule 2 Touch the day of the week you want to adjust 3 Select an existing scheduled activity to edit You can also create a new activity by touching 4 Select Start time 5 Swipe to select the new time value Note You can only select time values that are at least 30 min after the previous activity to 30 min before the next scheduled activity i e you cannot overlap activity times Touch Save 7 If you have added a new activity you need to select Comfort Setting to use Touch Save Touch the Back arrow to return to the Schedule screen where you can make additional changes as required 00 Hint You can copy the entire schedule from one day to another day for example if all your week days follow the same schedule Display the first day touch the cop
43. llowing address ecobee Customer Service 250 University Ave Suite 400 Toronto Ontario M5H 3E5 Canada If the returned Product is found by ecobee to be defective and Customer Is otherwise eligible to receive a replacement product no amount shall be charged to Customer s credit card or 37 c ship the defective Product directly to ecobee in which case Customer shall contact ecobee directly at 1 877 932 6233 so ecobee can make the required shipping arrangements Upon receipt of the defective Product ecobee will ship an equivalent replacement product to Customer provided the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product This warranty does not cover removal or reinstallation costs and shall not apply if the damages were found to be caused by something other than defects in materials or workmanship including without limitation if the Product e was operated stored in abnormal use or maintenance conditions is repaired modified or altered unless ecobee expressly e authorizes such repair modification or alteration in Writing e was subject to abuse neglect electrical fault improper handling accident or acts of nature e was not installed by a licensed Heating Ventilating and Air Conditioning HVAC contractor or e was installed improperly ecobee s sole responsibility shall be to repair or replace the Product within the terms stated above ECOBE
44. lly important if you have more than one in your house Touch Next to continue Step 6 Configure Ideal Temperatures Next slide the set point bubble up and down to select the preferred normal temperature for your home during winter and summer touch Next after each This setting will be used to generate the default comfort settings Step 7 Select Current HVAC System Mode Select the operating mode of your HVAC equipment For example if you want to set your HVAC system to heat select Heat If you do not want the system to run select Off Touch Next to continue Step 8 Configure Sensor Settings Your ecobees includes sensors that can determine when you are home You can have your thermostat automatically go into energy savings mode when you are away For a detailed description of how the settings work see page 14 1 Enable or disable Smart Home Away setting If enabled your ecobees3 senses when you are home during a scheduled Away period or away during a scheduled Home period and will automatically override your scheduled settings to maximize comfort and SAVINGS 2 Touch Next to continue Step 9 Wi Fi Configuration To get the most out of your ecobee3 it needs to connect to your home s Wi Fi network Touch Next to configure your network settings If you do not want the ecobee3 to connect to the Internet touch Skip and confirm the action by pressing Next There are two ways to configure your Wi Fi networks setti
45. mputer or tablet necessary instructions to wire up and install your device After installing your ecobee3 thermostat on the wall and powering it Up you will be guided through the first run process Complete ALERTS pet aaa these steps to get it configured and connected online so you can make use of all its smart features VACATION SCHEDULE reies QUICK CHANGES REMINDERS amp SAVINGS O e This will take you through the following steps Now 12 00 am z e Wiring configuration and equipment configuration aa TORONTO Baier e Setting your preferences we 5 2 e Wi Fi configuration T NE e Registering your ecobee3 Mainly Sunn b236nq01 r te i If you make a mistake at any time or want to review a setting you can touch Back to display the previous screen From the web portal you can Step 1 Wiring Configuration Control current temperature and operation Your ecobee3 automatically detects and displays which wires e Adjust a schedule are connected to it when it first powers on It will warn you if i Set vacation periods you ve wired a configuration that it doesn t recognize e View the weather forecast for your area e Set thermostat preferences If the reported connections are different than what you have e Manage all your ecobee thermostats actually connected call ecobee support for guidance e Save energy with Homel and insights Touch Next to continue To access your customized web portal visit ecobee com and click on the
46. n Quick Changes System Operation O System mode System mode System mode Fan Heat Cool Auto Menus f n m a Registration System Reminders Schedule Vacation and Alerts 9 fe 6 Settings Comfort settings About Sensors Comfort Settings M f G Q Home Away Sleep Custom 1 of 5 Weather o A Lg fe Sunny Mostly sunny Clear night No weather N A Snow night Wi Fi Connectivity ais A S Full wi fi signal Cannot connect to wi fi and ecobee com Cannot connect Full wi fi signal Full wi fi signal to wi fi Connected to Cannot connect ecobee com to ecobee com Menu Reference Note Depending on your equipment configuration not all menu options may be available Main Menu Registration System HVAC System Fan Humidifier Dehumidifier Ventilator HRV ERV Sensors Smart Home Away Follow Me Your Thermostat Schedule Comfort Settings Home Away Sleep Vacation Reminders amp Alerts Reminders Alerts Preferences HVAC Maintenance Settings Air Handler Humidifier Filter Dehumidifier Filter Furnace Filter Ventilator Filter UV Lamp Low Temp Alert High Temp Alert Aux Heat Runtime Alert Aux Outdoor Temp Alert Low Humidity Alert High Humidity Alert Display Alerts on Thermostat Enable Heating Cooling Alerts Date amp Time Time Format Date Time Time Zone Preferences Wi Fi Temperature display Heating range Cooling range Thermost
47. n Software and Product support 9 Relief LICENSEE agrees that damages would not be an adequate remedy for any 36 breach of this EULA affecting or related to a breach or misappropriation of ecobee s or its or its third party licensors intellectual property rights in and to the Software and User Manual LICENSEE and nothing in this EULA shall interfere with delay obstruct or prevent ecobee from taking or require ecobee to take any steps prior to taking action to seek an interim and interlocutory equitable remedy on notice or ex parte to enforce any provision herein to protect Its rights concerning the Software or other intellectual or proprietary rights LICENSEE agrees not to contest object to or otherwise oppose an application for equitable relief by ecobee In such circumstances and LICENSEE waives any and alll immunities from any equitable relief to which it may be entitled Any such relief or remedy shall not be exclusive but shall be in addition to all other available legal or equitable remedies LICENSEE agrees that the provisions of this Section are fair and reasonable and are necessary to protect ecobee intellectual property rights 10 Termination This EULA is effective until and unless terminated Subject to Section 13 this EULA will terminate automatically if LICENSEE fails to comply with any provision of the License If LICENSEE is a business entity or other entity any failure to comply with the terms and conditi
48. ngs If you have an Apple iPod iPhone iPad or a Mac computer you can use the Wireless Accessory Configuration to setup your WI FI password If you do not you can still find your network and setup the password manually Wireless Accessory Configuration WAC is very convenient as it does not require remembering the Wi Fi password or typing it in From the Wi Fi Configuration screen choose the first option Use iPhone IPad or iPod Then follow the instructions displayed on the thermostat Once the setup is complete you will see the Connection Completed screen on the thermostat and the Setup Complete screen on the phone You will now be connected to the same Wi Fi network as the phone typically your home Wi Fi network Manual Configuration When configuring your network settings your ecobee3 will display a list of all visible Wi Fi networks along with their signal strength If your network has weak signal strength try moving your router closer to the ecobees If your network appears in the list Select your network from the list Touch Next Enter your password if prompted After connecting to the Internet your ecobee3 will register itself with the ecobee servers and provide you with a 4 digit registration code 5 Write down the 4 digit code You will need it when registering your ecobee3 You can register from either ecobee s Mobile App or Web Portal lS If it s not listed select My network is not visible and touch Nex
49. ngs gt Equipment gt Humidifier 2 Configure the settings as required Dehumidifier This menu lets you configure a dehumidifier accessory Dehumidify with fan Run dehumidifier when fan is running Min Run time delta Reduces short cycling by running the humidifier beyond the set point by the selected amount 2 to 10 e Dehumidify in heat mode Select Yes for the humidifier to only operate when there is a call for heat If you want the humidifier to function at other times select No e Dehumidifier Active Select Open if the dehumidifier is active when the relay is open otherwise select Closed On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Equipment gt Dehumidifier 2 Configure the settings as required Ventilator This menu lets you configure a ventilator accessory e Free Cooling Max Outdoor Temp Prevents the free cooling feature from running when the outdoor temperature is above the configured value e Free Cooling Max Outdoor Humidity Prevents the free cooling feature from running when the outdoor humidity is above the configured value By default this option is disabled The Auto value determines the maximum humidity based on the temperature e Indoor Outdoor Temp Delta The temperature difference between the indoor and outdoor temperatures at which the ventilator will run e Max Set Point Temp Delta The maximum allowed difference between the current temperature and se
50. of its customers at no charge 2 Ownership of Software LICENSEE acknowledges and agrees that save and except for the Software license explicitly granted by the EULA all right title and interest in and to the Software and the User Manual is the sole and exclusive property of ecobee and or its licensors as the case may be ecobee reserves all rights not expressly granted to LICENSEE hereunder and for greater certainty ecobee shall retain all intellectual property and other proprietary rights in and to the Software and the User Manual Nothing in this EULA shall or shall be deemed or construed to assign transfer or convey to LICENSEE any title rights or interest in or to any intellectual property including in or to the Software or User Manual other than the licenses specifically and expressly granted herein 3 Grant of Limited License Upon LICENSEE s use of the Product and corresponding acceptance of the terms and conditions of this EULA ecobee hereby grants to LICENSEE a limited non exclusive personal perpetual non transferable and revocable license to use the Software embedded in the Product as and to the extent described in this EULA for as long as LICENSEE complies with the terms and condition of this EULA ecobee reserves all rights not expressly granted to LICENSEE For certainty this EULA does not apply to or govern LICENSEE s use of or access to the ecobee Web Portal or the ecobee Product which are each governe
51. ols to help troubleshoot Issues e View Log Displays log file information about Wi Fi operation e Ping Gateway Checks to see if the network gateway Is responding e Ping ecobee com Checks to see if the ecobee servers are responding e Ping Address Checks to see if the entered IP address is resoonding e Wi Fi Displays the current Wi Fi network settings On Thermostat 1 Select Main Menu gt Settings gt Wi Fi 2 Select Diagnostics 3 Run the required diagnostic tool Configuring HomeKit Your ecobee3 supports Homekit integration The biggest benefit to our Customers Is the ability to use Siri from an iPhone iPod or iPad The ecobee3 mobile app provides the support to add this to a phone On Mobile 1 Select the Home Icon from the top right of the screen 2 Select the icon once again from the top right 3 You can now add Homes Zones and Rooms e Creating Rooms When a Homekit home is created it has a default room Create rooms to ensure that you can create logical groupings of accessories in the same 24 room This way all the accessories can participate in the scene e Creating Zones Create zones to ensure that you can create logical groupings of rooms that must participate in the same scene e Deleting Zones amp Rooms If you wish to delete zones or rooms you can do so by first selecting the room or zone and then choosing to Edit Using Siri To use Siri you must be on the same wi fi network
52. on of this EULA by any individual employed or engaged by such entity will be deemed a failure to comply by LICENSEE Upon any termination LICENSEE shall destroy all copies of Software and User Manual 11 Warranty a ecobee shall provide its standard Product and Software limited warranty statement Customer Warranty which equally applies to the Software embedded in the Product and which is incorporated by reference herein with the Product for your benefit only In the event of an Error in 40 connection with the Software refer to the Customer Warranty and Terms of Sale provided with the Product for further detail o EXCEPT FOR THE REPRESENTATIONS WARRANTIES AND COVENANTS EXPRESSLY CONTAINED IN THIS EULA THE PRODUCT TERMS OF SALE AND THE PRODUCT WARRANTY THE SOFTWARE AND SOFTWARE DOCUMENTATION AND ANY SUPPORT IS PROVIDED ON AN AS IS BASIS AND THERE ARE NO OTHER REPRESENTATIONS WARRANTIES COVENANTS OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE INCLUDING BUT NOT LIMITED TO NON INFRINGEMENT CORRECTNESS FUNCTIONALITY RELIABILITY ACCURACY CURRENTNESS OPERATION USE OR THE RESULTS OF THE USE BY LICENSEE THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED
53. onfigures the minimum compressor off time between cycles 240 to 900 seconds e Min outdoor temp Disables the compressor when the outside air temperature reaches the configured minimum setting This performs two functions It prevents the compressor from running when the outdoor temperature is TOO low thus resulting in damage to the compressor You can also set this value to determine when you want the auxiliary heat if installed to engage to helo meet the set temperature The temperature range is adjustable from O to 65 F 17 8 to 18 3 C or can be completely disabled Note You need an Internet connection for this feature to operate properly e Aux Heat Simultaneous Operation If you select Enable and there is a source of auxiliary heat it will turn on in addition to the heat pump The heat pump will be engaged for the first 30 minutes If after 30 minutes the set point has not been met the auxiliary heat will also be engaged to assist the heat pump in reaching the set point If you select Disable the heat pump will be engaged for up to 2 hours If after 2 hours the set point has not been met the thermostat will shutdown the heat pump and engage the auxilary heat to reach the set point This option should also be used for installation where the heat pump evaporator coil is downstream from the source of auxiliary heat This setting is only available when the Comp to Aux Temp Delta and Comp to Aux Runtime settings are bo
54. our ecobee3 by gently pulling the thermostat from the back plate To pull the thermostat off the wall make sure you that firmly hold on to the black front of the thermostat Ensure that you are not pulling the white trim plate as that is attached to the wall Rebooting will not alter programming or configuration options Resetting the Thermostat At some point during the life of your ecobee3 thermostat you may want to quickly reconfigure It or restore it to the default state e Reset Registration Deletes your registration settings i e username and password Equipment settings and personal preferences are kept as is e Reset Preferences Resets all your preferences reminders alerts and programming back to the default state e Reset All Resets the thermostat back to its default factory settings and removes any registration information On Thermostat 1 Select Main Menu gt Settings gt Reset 2 Select a reset option e Reset Registration e Reset Preferences e Reset All 3 Touch Yes to confirm the reset Troubleshooting The About menu shows technical information about your ecobees including Thermostat name Software version Serial number Contact information for support Wi Fi settings This information is useful when troubleshooting network Issues or contacting ecobee technical support On Thermostat or Mobile Select Main Menu gt About On Web Select About tile Reminders amp Alerts The Reminders an
55. point and the system will not resume cooling until the temperature rises above the current set point For example if your cooling set point is 75 F and this value is set to 2 F it will allow the AC to overcool to 73 F if the humidity set point has not been met On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt AC Overcool Max 2 Configure the settings as required 28 Aux Heat Max Temp Configures the maximum outdoor temperature above which the auxiliary heat will not be engaged The temperature is adjustable from O to 80 F 26 5 C in increments of 0 5 F 0 3 C The default value is 70 F 21 C On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Heat Differential Temp 2 Configure the settings as required Heat Differential Temp The minimum difference between the current temperature and set temperature before the system calls for heat A smaller difference means shorter cycle times whereas a larger difference results in longer cycle times The temperature range is adjustable from O to 3 F O to 1 7 C in 0 5 F 0 3 C increments On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Heat Differential Temp 2 Configure the settings as required Heat Dissipation Time The amount of time the fan will run after the heat set point has been reached and the call for heat has been t
56. settings where indicated are also configurable trom the Web Portal Date amp Time You can configure the time to use a 12 or 24 hour format Note The current date and time are programmed during initial setup and automatically from the Internet If you need to adjust the data and time log in to your personalized web portal On Thermostat To adjust the time format 1 Select Main Menu gt Settings gt Date amp time 2 Select Time format 3 Touch 12 hr or 24 hr On Web 1 Select Settings tile 2 Select Time 3 Select 12 Hour or 25 Hour Temperature Display You can configure the ecobee3 to display the temperature values in Fahrenheit or Celsius On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Temperature display 3 Touch For C On Web 1 Select Settings tile 2 Select Preferences 3 Select Temperature Display 4 Select Fahrenheit or Celsius 2 Heating Cooling Ranges You can configure the ecobees to only display a specific heat and or cool set point range This prevents users from selecting values outside the displayed range On Thermostat 1 Select Main Menu gt Settings gt Preferences 2 Select Heating range or Cooling range 3 Adjust the allowed upper and lower values 4 Touch Save On Web 1 Select Settings tile 2 Select Preferences 3 Select Heat Set Point Range or Cool Set Point Range 4 Set the allowed upper and lower values by sliding the values
57. sh the same thing by resetting the registration your thermostat page 17 You can always add another device for your new home with the same account The new homeowners will need to register the ecobee3 thermostat and set up their own web portal 25 Installation Settings The ecobee3 automatically detects which wires are connected to it However you may need to still adjust equipment operating parameters Note Installation settings are only configurable from the thermostat itself not the personalized web portal Equipment Wiring The ecobee3 automatically detects which wires are connected and displays them on the screen On Thermostat Select Main Menu gt Settings gt Installation Settings gt Equipment gt Wiring Equipment Settings The Equipment settings let you configure the devices connected to the thermostat Depending on your system s equipment not all options may be available Heat Pump This menu lets you configure a heat pump with up to 2 heat 2 cool stages and a 2 stage auxiliary heat source e Type This setting helps the thermostat determine optimum performance and default settings Select Geothermal if you are using a geothermal heat pump otherwise select Air to Air e O B Reversing Value Select Energized on Cool to activate the reversing valve output O B terminal when there is a call for cooling Select Energized on Heat to activate the relay when there is call for heat e Min Cycle off time C
58. st be in writing and signed by an authorized representative of ecobee If any provision of this EULA is held by a court of competent jurisdiction to be invalid or unenforceable in any respect then the remaining provisions of this EULA or the application of such provisions to persons or circumstances other than those as to which it is invalid or unenforceable shall not be affected thereby and each such provision of this EULA shall be valid and enforceable to the extent granted by law The EULA constitutes the entire agreement between the parties as it relates to the license and use of the Software and User Manual and the subject matter of this EULA and supersedes all prior or contemporaneous agreements negotiations representations and proposals written or oral between ecobee and LICENSEE The EULA may only be amended or supplemented by written agreement executed by each of the parties 42
59. stem Q gt lt Cool SD Fan ore Auto Heat An orange heat icon indicates that your thermostat is calling for heat A white heat Icon Indicates that your system Is in heat or auto mode but is not currently calling for heat A blue cool icon indicates that your thermostat is calling for cool A white cool Icon Indicates that your system is in Cool or auto mode but is not currently calling for cool A fan icon indicates that your thermostat is calling for the fan to run If both heat and cool icons are shown your system is in Auto mode meaning your ecobee3 will call for heat or cool as required Selecting System Operation Mode The System menu controls the basic operation of the different components in your HVAC system including the heat cool mode fan operation and the operation of accessories like humidifiers dehumidifiers and ventilators HVAC System The HVAC System settings depend on the type of system you have Depending on your system one or more the following options are shown Cool Turn on the air conditioner when the current temperature rises above the set temperature Heat Turn on the heat when the current temperature drops below the set temperature Auto Activate the heating or cooling system as required to keep your home within the configured range of set temperatures e Aux Only use the auxiliary or backup heat source to maintain the heat set point temperature This option only appears if aux
60. t you will have to enter your network parameters manually including the SSID 1 If your network is password protected enter the password 2 This will take you through the manual Wi Fi set up process where you will have to enter in information about your network such as if it s a DHCP or a static IP the network SSID name the encryption the password etc 3 After connecting to the Internet your ecobees will register itself with the ecobee servers and provide you with a 4 digit code 4 Write down the 4 digit code You will need it when registering your ecobee3 You can register from either ecobee s Mobile App or Web Portal Touch Next to continue Step 10 Date amp Time The Date amp Time screen lets you configure your time zone settings If you didn t configure Wi Fi in the previous step you may need to reconfigure the current time and date These settings are required in order for the scheduling features of your ecobees to work properly If Wi Fi is configured 1 Touch Time zone 2 Select your country from the list and touch Next 3 Select your time zone by picking the name of the nearest community from the list 4 Touch Next 5 Touch Next to continue If Wi Fi is not configured 1 Touch Date 2 Slide up and down fo set the current date and touch save 3 Touch Time 4 Slide up and down fo set the current time and touch save Touch Time zone Select your country from the list and touch
61. t point for free cooling to function By default this option is disabled On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Equipment gt Ventilator 2 Configure the settings as required Reconfiguring Equipment Select Main Menu gt Reconfigure equipment to run the initial setup process Again 27 Note Reconfiguring the equipment will delete any existing configuration Thresholds This menu lets you configure the temperature and time thresholds associated with the heating and cooling equipment You must configure the Equipment settings page 25 before setting the thresholds Only the applicable threshold settings will be displayed i e if no air conditioner is configured you will not see the options related to air conditioners Auto Heat Cool Enabling this option allows the user to select auto change over as a system mode On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Auto Heat Cool 2 Configure the settings as required Heat Cool Min Delta The minimum difference between the heat mode set temperature and the cool mode set temperature when the system mode is in auto change over The delta is adjustable from 2 to 10 F 1 1 to 5 5 C The default value is 5 F 2 8 C On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Heat Cool Min delta 2 Configure the settings as required
62. t detect motion and temperature in different rooms one was included with your thermostat Your ecobee3 also has a built in motion sensor With these sensors you can optimize the operation of your thermostat to ensure comfort in the rooms and times that matter most For information about installing new sensors see the ecobee Installation Guide or the documentation included with the sensor itself Smart Home Away Smart Home Away applies all the sensors in your network including the sensors built in your thermostat If works by following your schedule unless any sensor in your network is in conflict with your schedule In other words if your ecobee3 senses that you are home during a scheduled Away period or away during a scheduled Home period it will automatically override your schedule by placing you in Smart Home Away mode to maximize comfort Smart Home and savings Smart Away On Thermostat 1 Select Main Menu gt Sensors gt Smart Home Away 2 Touch Enable to have your sensor network and thermostat detect occupancy To have your thermostat strictly follow your programmed schedule touch Disable Follow Me Follow Me is a feature that applies to a selected group of the sensors in your network including the sensor built in your thermostat It works by looking for motion triggered by any of the selected sensors If motion is detected the temperature reading from that sensor will be used by your ecobee3 to decide when
63. te for the difference The correct temperature Is adjustable from 10 F in 0 5 F 0 3 C increments On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Temperature Correction 2 Swipe left or right to select the value Installer Code To prevent accidental modifications to the installation settings you can enable a 4 digit installer code This code Is pre programmed to 3262 30 On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Installer Code 2 Enable or disable the code Test Equipment This menu lets you test the wiring and connections of the devices connected to the thermostat by turning them on or off The equipment will turn off when you exit the menu Warning Compressor protection and minimum run time features are not enforced while in this mode Wiring Diagrams ate See ame The following pages provide wiring diagrams for common HVAC equipment configurations RH ol Need help with your ecobees wiring Find how to videos and an tutorials on ecobee com Wol acc oj Conventional heating and cooling acco Heat Only RH ol DOOI WMOOOOODO LJP Re ic o Ale con iori eames ao Note Do not jumper Rc or Rh ecobee3 does this automatically JO wi ad R can go into either Rc or Rh terminals on your ecobee3 AUX1 O CP oe Ace of Heat and Cool 2 Stage Heat E pee pee el M l RH o D00000 c o a mme
64. th set to Auto default On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Equioment gt Heat Pump 2 Configure the settings as required Furnace This menu lets you configure up to a 2 stage conventional heat source If you have selected a heat pump as your primary source this feature allows you to configure the Ist stage of auxilary heat connected to the system 26 Type Configured during initial setup page 4 this optimizes the system for either a conventional furnace or a boiler Fan control in Heat mode Configures the furnace fan to be controlled by the ecobee3 or the HVAC system during heat cycles Normally the HVAC system controls the fan during heat cycles On Thermostat l Select Main Menu gt Settings gt Installation Settings gt Equipment gt Furnace 2 Configure the settings as required Humidifier This menu lets you configure a humidifier accessory Type Optimizes the humidifier operation for either Evaporative or Steam humidification Min Run Time Delta Reduces short cycling by running the humidifier beyond the set point by the selected amount 2 to 10 Window Efficiency The humidifier frost control setting uses this efficiency rating to compute the humidity set point within the range of 15 to 50 Values are from 1 to 7 with 7 being for the most efficient windows possible On Thermostat ie Select Main Menu gt Settings gt Installation Setti
65. ue On Web 1 Select System Tile gt Fan 2 Swipe or drag left or right to adjust the value Humidifier if installed The Humidifier menu enables or disables the humidifier if installed e On Run the humidifier to increase the humidity to the configured set point e Off Do not operate the humidifier e Frost control Automatically maintain the humidity to stay comfortable but prevent condensation or frost on your windows To adjust the humidity set point and other options see page 14 On Thermostat and Mobile Select Main Menu gt System gt Humidifier On Web Select System tile gt Humidifier Dehumidifier if installed The Dehumidifier menu enables or disables the dehumidifier if installed e On Run the dehumidifier to reduce the humidity to the configured set point e Off Do not operate the dehumidifier To adjust the dehumidifier set point see page 13 On Thermostat and Mobile Select Main Menu gt System gt Dehumidifier On Web Select System tile gt Dehumidifier Ventilator HRV ERV if installed The Ventilator HRV ERV menu configures the operation of a ventilator a Heat Recovery Ventilator HRV or an Energy Recovery Ventilator ERV if installed e Occupied minimum runtime Configure how many minutes per hour the device will run during occupied periods such as when you re home or asleep e Unoccupied minimum runtime Configure how many minutes per hour the device will run during unoc
66. umidifier installed l 2 Select Accessory menu Select Dehumidifier 3 Touch Next 4 Select Open if the dehumidifier is active when the relay is open otherwise select Closed If unsure select Closed if the dehumidifier runs when it shouldn t you can change this option in the Equipment Configuration menu page 25 5 Touch Next You will be returned to the Equipment configuration menu Ventilators ERV HRV If you have a ventilator ventilator ERV or HRV installed Select Accessory menu Select Ventilator Touch Next Select the type of ventilator you have installed Ventilator Energy Recovery Ventilator or Heat Recovery Ventilator Touch Next 6 Select the preferred minimum runtime min hr when your home is occupied and the runtime for when your home is unoccupied If unsure keep the default 20 min hr value or contact a professional 7 For HRVs select whether or not you would like to use itt use it to dehumidity in winter 8 For Ventilators select whether or not you would like to enable tree cooling 9 Touch Next You will be returned to the Equipment configuration menu ak alk aa i Step 5 Name Your Thermostat After configuring your equipment you will be prompted to give your ecobee3 a name Select a name from the list or enter your own using the on screen keyboard This name will appear in your web portal so pick a name that makes it easy to identity your thermostat this is especia
67. urned off Running the fan for a period of time allows for any heated air left in the ducts to circulate throughout the home The time is adjustable trom O to 900 seconds The default value is 30 seconds On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Heat Dissipation Time 2 Configure the settings as required Heat Min On Time Sets the minimum equipment run time in heat mode 1 to 20 min default is 5 min On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Heat Min On Time 2 Configure the settings as required Cool Differential Temp The minimum difference between the current temperature and set temperature before the system calls for cool A smaller difference means shorter cycle times whereas a larger difference results in longer cycle times The temperature range is adjustable from O to 3 F O to 1 7 C in 0 5 F 0 3 C increments On Thermostat 1 Select Main Menu gt Settings gt Installation Settings gt Thresholds gt Cool Differential Time 2 Configure the settings as required Cool Dissipation Time The amount of time the fan will run after the cool has been turned off Running the fan for a period of time allows for any cooled air left in the ducts to circulate throughout the home The time is adjustable trom O to 900 seconds The default value is 30 seconds On Thermostat 1 Select Main Menu gt Settings
68. will automatically display the home screen when you approach it Osz O oss 68 x 68 79 until 12 27 pm l Current system mode and any equipment currently running Current relative humidity Current indoor temperature Messages indicating any special operating mode or state e g resume temperature hold etc 5 Main menu If a dot appears on the icon you have important message s to read 6 Weather forecast Quick Change menu 8 Adjustable heat and cool set points If the System Mode is set Auto both are displayed otherwise only heat or cool is displayed Standby Screen The standby screen activates whenever the thermostat Is not in use If shows the current indoor temperature and outdoor weather conditions 1 Current indoor temperature 2 Current outdoor weather and temperature The standby screen is configurable You can adjust e Standby screen activation time page 22 e Standby screen brightness page 21 Adjusting the Temperature You can override the scheduled temperature by moving the bubble on the temperature slider up or down The blue number represents the Cool set point the orange number represents the heat set point The new desired temperature will be the set point used for the Hold The duration of the Hold is the last configured value the default value is Until change it meaning it keeps the value indefinitely until you choose fo revert to the schedule or
69. y button select which days to apply the changes to and touch Save On Web To edit an existing activity 1 Select Schedule tile 2 Select an existing scheduled activity to edit 3 Select Start time 4 Select Save To create a new activity On the Schedule tile select Add activity Select the day Select Next Select the Comfort Setting to use during the activity Select Next Select Start time Select Save oe a To copy the entire schedule from one day to another day for example if all your week days follow the same schedule On the Schedule tile select Copy Select the day to copy Select Next Select the days that will use the copied schedule you can select more than one 5 Select Save ae can ae a Going on Vacation Your ecobee3 s Vacation feature helps you conserve energy while you are away for extended periods of time It also ensures your home is comfortable when you return A vacation event has a start date and time as well as an end date and time You can enter any number of vacations as long as each has a unique start time The Vacation feature overrides your programmed schedule you can leave your Schedule settings as is when you go away for a special or unscheduled trip New Vacation Vacation schedule Departing today at 8 45 am gt Returning tomorrow at 11 00 pm On Thermostat and Mobile 1 Select Main Menu gt Vacation 2 Touch to create a new vacation
70. zed reseller or distributor as applicable shall provide a full refund of the purchase price paid within fourteen days of its receipt of the return In consideration of the license fees paid by LICENSEE as part of the purchase price of the ecobee Product and the mutual covenants contained herein and for other good and valuable consideration the receipt and sufficiency of which are hereby acknowledged ecobee and LICENSEE agree as follows 1 Definitions For the purpose of this EULA the following terms shall have the meanings hereinafter provided ecobee Web Portal means the web site portal operated by ecobee to provide certain services and functionality to registered users of ecobee Products Error means any program defect error bug or other failure of all or part of the Software that results in the Software not conforming to or performing in accordance with its published specifications Software means ecobee s computer software program which enables data upload and download to and from the ecobee Web Portal using an ecobee Product including any Software Updates User Manual means the ecobee User Manual provided together with the Product and Software Software Updates means updates or patches to the Software including updates intended to correct Errors and which may include enhancements and or additional features to the Software as may be provided or released by ecobee from time to time to all

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