User Manual
Contents
1. Key mapping Moves the cursor down Moves the cursor up E rnter Enters the submenu HEM Cancel Returns to the idle state Adjusting the Volume in Idle Mode Via the main menu item Tones the following window is activated Speaker Handset Here the volume of the casing speaker handset speaker or headset speaker can be adjusted Select one of the three choices A tone is played back at the selected volume and you can decide on the desired setting snom technology AG e 33 snom 100 User MaAnuar V2 02 Key mapping Reduces the volume in single steps Increases the volume in single steps Enter Sets the volume and returns Cancel Returns without setting the volume Ring Tones Via the main menu item Tones the following window is called up Handset Headset Ringtone Select the submenu Ringtone Here the ring tone can be set Ringer 4 Ringer 5 Ringer 6 The selected ring tone is played back and you can decide on the desired setting Keymapping 34 e Basic Functions snom 100 User MaNuat V2 02 Moves the cursor to the next ring m More th to th i oves e cursor to e previous Act SR lecti d cthvateS e selection an ra AUS ithout changing the ri GUTTS without cnhnanadin e rin BE Cancel une ging g About Via the main menu item About the following window is activated 22g 192 166 190 173 Mal OO04TSO005R5 This i2. 30 e Basic Functions snom 100 User MaAnuar V2 02 Ringing 447 Ell Lt If you decide to press ESIB the caller will be placed on the deny list and will always be denied automatically Adjusting the Volume While conducting a call you can use to invoke the volume control Handset volume 0000 Key mapping Reduces the volume in single steps Increases the volume in single steps Enter Sets the volume and returns Cancel Returns without setting the volume Head Switch to Headset or Handset Hand respectively snom technology AG e 31 snom 100 User MaAnuar V2 02 Mute Unmute Sometimes during a call the user wants to mute the microphone This can be done by pressing the function key Mute Press Unmute to re enable the microphone Handset Handsfree Headset The snom100 supports calls being made while using the handset or the handsfree capability During a call it is possible to easily switch between both modes by pressing the function keys or Es Key mapping Switch to handsfree mode Switch to handset mode Enter Accept incoming calls in headset mode Cancel Returns to the idle state Main Menu By pressing the menu key in the idle state the main menu is invoked The following submenus are available Phonebook Call List Deny List Tones Settings and About 32 Basic Functions snom 100 User MaAnuar V2 02 Phone Book Call Lists Deny List
3. Delivery Content Please check whether the delivery contains the following parts n The base unit with display and Key pad a The handset snom technology AG e 9 snom 100 User MaAnuar V2 02 5 The handset cable The power supply optional Safety Notes Please observe the following safety advice It is crucial for the safe and reliable operation of the device Power supply You have two options for providing the snom 100 with power Power feeding over the network cable PowerDsine product family 4000 and 6000 as well as RedHawk product family 8400 An external power supply 48 V If you want to use an external power supply use the one that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise Setting up the Phone The snom 100 should only be placed on even horizontal surfaces that enable the rubber pads to ensure a secure grip Do not place the snom 100 on carpets or other materials that contain fibers that could block the air vents and cause overheating Cleaning To clean the snom 100 use an anti static cloth Please avoid cleaning 10 e Installation snom 100 User MaNnuat V2 02 liquids as they might damage the surface or internal electronics of the phone Connecting the phone First connect one end of the handset cable to the handset and then to the jack on the left hand side of the phone see illustration If you a
4. snom 100 User MaAnuar V2 02 Shows the next message or idle screen Enter Short messages can be received from clients like Microsoft Messenger etc Message Waiting Indication MWI If somebody tried to reach you and the mailbox recorded a message for you as you did not answer the call the idle screen displays that a recorded message is waiting for you FJ44d4minternsna Rast iinternsnams mst snomagde o444isnomagde Missed calls 2 EE a At the idle screen the small letter icons at the beginning of the SIP registration line symbolizes for which registered phone number the call was recorded After pressing the function key E the phone displays more information about the number of new and old but stored recorded messages You have 1 new and 1 To connect to the mailbox in order to listen to the recorded messages press function key or hook off the handset 42 e Advanced Functions snom 100 User MaNuat V2 02 Key mapping Scrolls the message forward Scrolls the message backward m off Call mailbox to listen to recorded Handset messages zc Back to idle screen Cancel Conducting a Software Update If your provider administrator is offering you a new software version for your phone in the left lower corner of the idle screen a SW is displayed In this case an additional entry SW Update can be found in the snom menu snom technology AG e 43 snom 100 User
5. Date Number 10 17 2003 12 25PM 424 10 17 2003 12 20PM 444 Missed Calls Date Number amp set net en htm op Internet Web configuration Start your web browser e g Netscape IE Enter the IP address of the phone as the URL e g 192 168 0 100 If you do not know the IP address please ask your network administrator or have a look at your phone press MENU Il and choose Settings About You will find a selection menu at the top Phone Settings Click on the menu item settings Now you should see a drop down menu with submenus appear Just click on the desired submenu e g Base and the current settings of this submenu are displayed You can now modify and store the values by using the mouse and keyboard Just click on the SAVE button which you will find in the snom technology AG e 57 snom 100 User MaAnuar V2 02 upper lower section to store the changes made If you want to discard the changes then do NOT press SAVE Options Redirection You can have all incoming calls diverted to a different number From the idle state press the MENU key E and choose Settings Redirection and Redirection again You have the following selection m Never This deactivates all call diverts Always All calls are diverted to the number specified in Redirect Target When Busy When a call is in progress any other call to that number would be rejected and get a
6. Scrolls to the next item Scrolls to the previous item Enters the edit mode for the selected entry Deletes current item Enter Dials the number of the selected Off Hook entry Cancel Returns to the idle state Adding an entry In order to add a new entry go on to the list item lt New item gt and press snom technology AG 47 snom 100 User MaNnuat V2 02 New Item LIT 8 Then enter the name and phone number and confirm each item by pressing Enter Edit Name Kate Wilson abc Edit Number 445 Ss The title of the window indicates which input is expected Pressing Cancel aborts the addition of a new entry Key mapping Changes input mode to capital letters ABC Changes input mode to small letters 48 Call Register snom 100 USER MANUAL V2 02 Changes input mode to numbers Deletes the character to the left of the cursor Moves the cursor to the left Moves the cursor to the right ee Accepts the entry Gace Cancels the entry Editing an entry After pressing the edit key on the entry to be modified the name and phone number will be brought up in sequence Confirm each item by pressing Enter The title of the window indicates which input is expected Enter accepts the data and pressing Cancel aborts the editing Key mapping ABC Changes input mode to capital letters Changes input mode to small letters Changes
7. You can toggle between lower case letters a and upper case letters A with the key Key mapping Moves the cursor to the left Moves the cursor to the right Deletes the character to the left of x ale cursor i det Ke anges input mode to capita ABC oe letters Changes input mode to small letters Changes input mode to numbers Enter Accepts the entry Cancel Aborts the changes Settings via Web Browser You may prefer to use a web browser to configure the settings which is usually more convenient The snom 100 has an integrated web server to configure its settings If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser after boot up In case you do not want to use DHCP you must specify the IP address netmask gateway DNS domain and DNS server statically to ensure correct operation 56 e Settings snom 100 User MaNnuat V2 02 snom 100 VoIP Phone Home Microsoft Internet Explorer Datei Bearbeiten Ansicht Favoriten Extras 7 Hzur ck 2 A A Asuchen Favoriten Verlauf Br H Adresse 48 http 4 192 168 190 173 index _ en htm v Wechseln zu Links Ax snom The SIP Experts t Phone Settings Base SIP H323 Codecs Welcome to your phone Ne 14 W Base ages you can work with your VoIP phone Advanced Dialed Missed Received Dialed Numbers
8. Ku ku 27 Seille An RESUME EE 37 esta eg 38 Direct Transfer SE Ee 38 Consultation Transfer GE 39 CalD IVER ST R KEE 39 Diverting EIST 39 Divert when Busy EE T 39 Divert when not answered E dE Ee M P 39 Call COMPICUOM escenas va 40 On busy ee 40 DTME Tee 41 Short Messages SMS EE 41 Message Waiting Indication 42 Conducting a Software Update 43 Additional Of e 44 Pickup Tm 44 Conference EE 44 Call Register e Phone BOOK EE 47 Adding an entry 47 Editing an entry ee 49 EEI RE E e EA E AEP E T EECH 50 Speed Dial ee 52 Dialing EE 52 Editing speed dial entries 52 EE SE Browsing eege ma 52 6 e Table of Contents snom 100 User MANUAL V2 02 Adding a number ege 53 Removing a number T TR 54 d le EE SELUNGS Via BieE 55 Settings Via Web lge 56 ODUIOUS TT eT 58 Redirection GEREENT 58 AD PED LE ENEE OL Standard COnrorimanGe EE 61 Inde ENEE Ce snom technology AG 7 snom 100 User V2 02 8 e Table of Contents Installation d oM Cer eb 3 m VN l Ki DET EW e
9. MaNuat V2 02 User Mode Pressing Ml Enter key reboots your phone after a few seconds During boot up the phone asks you whether or not it should proceed the bootloader and or firmware update Additional PBX Features If the phone is set up to use H 323 protocol additional PBX features are available if they are enabled by the administrator Pickup If a phone of somebody else is ringing and you want to pick up the call with your own phone you need to press function key at idle screen to scroll to the second set of available function keys and press the function key WPi This functionality works also with TEDAS Phoneware Server and Innovaphone ip400 Conference If the phone is connected with two calls one on hold and one active by pressing function key D i all three involved phones can be connected in a conference 44 e Advanced Functions snom 100 USER MANUAL V2 Connected Ol Connected 445 Loe 202 By pressing function key E3 the conference will be disconnected again This functionality works with i e TEDAS Phoneware Server snom technology AG e 45 snom 100 User V2 02 46 e Advanced Functions snom 100 User MaAnuar V2 02 Call Register Phone Book The snom 100 contains an internal phone book that can be reached from the phone s idle state by pressing the phone book key ES Kate Wilson zMew Iter LU Key mapping
10. There are two methods to begin a call from the idle state of snom 100 You can either start dialing with the handset resting in the cradle and then pick it up or you can pick up the handset and then dial the number In the latter case you will have to press Enter to indicate that the number is complete and dialling can commence snom technology AG e 23 snom 100 User MaNnuat V2 02 Calling 424 The snom 100 shows the current communication status in the display Input Modes Dependent on the context various types of inputs are possible The active input mode is indicated in the bottom right hand corner of the display 123 Only digits can be entered j ABC Upper case mode By pressing lower case mode can be toggled Lower case mode Use to activate upper case mode Key mapping for input Moves the cursor to the left Moves the cursor to the right the character to the left of the 123 Changes input mode to numbers Changes input mode to capital letters Changes input mode to small letters 24 Basic Functions snom 100 User MaNuat V2 02 As mentioned in the table above with HES or the input mode can be changed After using a specific input mode for dialing a number the phone saves this mode as default for future use If you want to use a different mode begin dialing and if the mode is wrong choose your preferred mode and continue dialing Dialing a phone n
11. abc2 3 3 def3 4 4 ghi4 5 5 jkl5 6 6 mno6 7 7 pqrs7 8 8 tuv8 9 9 9 Guess number Initialization Booting Upper case SPC 0 1 amp 9o 3 ABC2 DEF3 GHIA JKL5 MNO6 PQRS7 TUV8 WXYZ9 Guess number Toggles upper and lower case If your network administrator or Internet service provider installed your phone the phone will connect automatically to the network After it has booted it will enter the idle state When this state has been reached a clock is displayed on the right hand side of the display 14 e Installation snom 100 User MaAnuar V2 02 T em d4reintern snam If the phone does not reach this operation mode and also fails to reach the logon mode see below you should consult your network administrator or Internet service provider or refer to the Administrator Manual Selecting the language The language is set to English by default In order to change to a different language press the menu key B go to the submenu Settings with or and press Enter B l to select this menu entry Dery List MP TE Select Base and press Enter snom technology AG e 15 snom 100 User MaNuat V2 02 Redirection c Method Lontrast and set it to your choice e g English Press Enter to activate your selection Enelish English UK Deutsch 16 e Installation Logon Mobility In business
12. input mode to numbers Deletes the character to the left of the cursor Moves the cursor to the left Moves the cursor to the right snom technology AG e 49 snom 100 User MaAnuar V2 02 Enter Accepts the entry Cancel Aborts the editing process Call Lists The snom 100 maintains lists of missed received and dialed calls that can be accessed by pressing the call list key from the idle state Missed Recerved Dialer For example after choosing the missed calls the most recent missed call is displayed first dat da 444 ESSENCE Key mapping Scrolls to the next call Scrolls to the previous call 50 e Call Register Se details of this Deletes the current entry Enter Off Hook Dials the number of the current entry Returns to the idle Cancel State By pressing key you can get details about this missing call Information regarding To From Time and Number of missed calls is provided Toi 447 HOTELS Key mapping You can use the current entry for your next call and possibly edit the number before calling it Saves the current calling party to the GE m phone book Step to the next kind of information To From Time and Number of calls Deletes the current entry Enter Dials the number of the current Off Hook entry snom technology AG e 51 snom 100 User MaAnuar V2 02 Cancel Returns to the idle state Speed D
13. State 23 Browsing 52 C Call Index Accepting a call 29 Call Register 47 Completion 40 On busy 40 Denying Blocking 30 Diversion 39 Diverting all calls 39 when Busy 39 when not answered 39 Incoming 29 Lists 50 Terminating 28 Call Completion see Call Call Diversion see Call Call Lists see Call Call Register 47 Adding an entry 47 Editing an entry 49 Speed Dial 52 Conference see Advanced Functions Contrast see Settings D Deny List 52 Adding a number 53 Removing a number 54 Dialing see Basic Functions Editing speed dial entries see Speed Dial Speed dialing 52 snom technology AG 63 SNOM 100 USER Dialing an H 323 SIP Address see Basic Functions Dialing an IP Address see Basic Functions Display Method see Settings DND Mode 21 E 164 numbers see Basic Functions Editing an entry see Call Register H Handset 32 Handsfree 32 Headset 32 Hold and Resume see Advanced Functions I Incoming Call 29 Installation 9 Connecting the phone 11 IP address 35 K Keypad 12 CANCEL key 13 Enter Ok key 13 MENU key 13 64 e Index MANUAL V2 02 L Language see Settings Logoff 19 M MAC address 35 Menu 18 Main Menu 32 Messages 41 Message Waiting Indication MWI 42 Short Messages SMS 41 Mobility Features 17 Logon Wizard 17 Mute Unmute 32 Number guessing 28 O Outgoing Line 20 P PBX Features 44 Conference 44 Phone Book see Ca
14. User Manual snom 100 Version v2 02 snom The SIP Experts snom technology AG Pascalstr 10b 10587 Berlin Germany 2003 snom technology Aktiengesellschaft All Rights Reserved This document is supplied by snom technology AG No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG snom technology AG reserve the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or changes Trademarks PowerDsine is a registered trademark of PowerDsine LTD RedHawk is a registered trademark of Red Hawk CDT Tedas is a registered trademark of Tedas Technology GmbH All other trademarks and registered trademarks are the property of their respective owners Foreword Congratulations on the purchase of your snom 100 Voice over IP telephone Telephony is part of our everyday life Over a period of more than 100 years a form of communication has evolved which we feel cannot be ignored In spite of the new technology base of the snom 100 most of its look and feel will be very familiar to you and you should be able to use it intuitively On the other hand the world of the In
15. activate immediate call divert see above snom technology AG e 39 snom 100 User MaAnuar V2 02 Call Completion The call completion functionality helps the user to establish calls successfully even if the other party is busy or just not answering On busy This is helpful if the party you are trying to reach is busy If call completion support is enabled the following window will appear Activate Call Completion By pressing key call completion is activated and the phone waits for the other party to go to idle again Pressing cancels the call completion attempt Call Completion Wialting da rientern snam de When the other party becomes idle the following window appears 40 e Advanced Functions snom 100 User V2 02 Call Completion Dial 44 fur er SOLO By pressing key the phone will dial the number again in order to establish a connection to the other party that was busy before and is now idle again DIMF Tones During a call e g with a voicemail system pressing the digits O 9 or will generate and send DTMF tones to the other party Short Messages SMS Incoming short messages are automatically displayed if the phone is in idle state From sipintern snom de S060 To sipdd lintern snomdes06 Key mapping Scrolls the message forward oi Scrolls the message backward snom technology AG e 41
16. busy indication The phone can be set in such a way that the second caller is diverted to another number set in Busy Target On Timeout Calls are diverted after the timeout specified in Redirect Time Redirect Target Here the number to which the calls should be diverted to is specified Press the menu key in the idle state and select the submenu Settings Redirection Redirect Target Busy Target Here the number to which the calls should be diverted if the phone is busy is specified Press the menu key in the idle state and select the submenu Settings Redirection Busy Target 58 e Settings snom 100 User MaAnuar V2 02 Redirect Time Here the timeout in seconds after which the call should be diverted is specified Press the menu key in the idle state and select the submenu Settings Redirection Redirect Time Base Language Your phone is able to display all texts in different languages Just press the menu key in the idle state and select the submenu Settings Base Language or the equivalent if you currently have another language Set Display Method Here the display of incoming and outgoing callers can be specified Show Full Contact Show the complete SIP URL Only Name Just the name is displayed Only Number Only the number will be displayed Contrast Here the contrast of the display can be changed Just press the menu key in the idle state and s
17. e beginning of the number you already typed in If the displayed number is not what you expected you can get the next matching number by pressing the key in alphanumeric modes Otherwise type the function key and the number guessing is temporarily switched off for this session of editing a phone number Terminating a call You can end a call by setting the handset on its cradle pressing the hook switch or pressing Cancel The snom 100 will terminate the call and return to the idle state 28 Basic Functions snom 100 User MaNuat V2 02 Incoming Call When your snom 100 is called it rings and displays the following screen Ringing 447 Ell Lt Accepting a Call Picking up the handset or pressing Enter will accept the call The snom 100 is now in a call Connected OO Press EAR for scrolling to the next previous set of softkeys snom technology AG e 29 snom 100 User MaNnuat V2 02 Connected Add CO Key mapping EG WOR Hold Resume call Transfer call Handsfree mode on off Scroll forward to next softkey set Scroll back to previous softkey set did Mutes Unmutes the microphone Unmute Changes the volume Head Switch to Headset or Handset Hand respectively See below for a further description Denying Blocking a Call When the snom 100 signals an incoming call you have the option to deny the call with EN
18. elect the submenu Settings Base Contrast Number Guessing Here the number guessing functionality can be activated or deactivated Press the menu key in the idle state and select the submenu Settings Base Number Guessing snom technology AG e 59 snom 100 User V2 02 60 e Settings snom 100 User MaAnuar V2 02 Appendix Standard Conformance Name and address of manufacturer snom technology AG PascalstraBe 10b 10587 Berlin The snom technology AG assures that the product Type VoIP Phone Model snom 100 conforms with the following standards EMC standard 89 336 EWG incl all appendices Low voltage standard 73 23 EWG Safety Standards EN 60950 1992 incl all appendices Electromagnetic Standards EN 55022 9 98 Class B EN 55024 9 98 EN 61000 3 2 1995 A1 1998 A2 1998 A14 2000 EN 61000 3 3 1 95 Place Date Dr Christian Stredicke Berlin 30 0ct 2003 Vorstand MD snom technology AG e 61 snom 100 User V2 02 62 e Appendix A About IP address 35 MAC address 35 Software Version 35 Adding an entry see Call Register Adding a number 53 Advanced Features Hold and Resume 37 Advanced Functions 29 37 Conference 39 44 Software Update 43 Transfer 38 Consultation Transfer 39 Basic Functions 23 Dialing 23 Dialing an H 323 SIP Address 26 Dialing an IP Address 27 Dialing a phone number 25 E 164 numbers 25 Input Modes 24 Idle
19. elivery CoDteriE sco vois a a M FE 9 Saret le 10 Power supply EE 10 Setting up the Phone ro RE 10 Cleaning EE 10 Connecting tne DOME satans die e 11 Kov EE 12 nie MZ SE T EE 14 Booting EE eege Eed 14 Selecting the language Ee E A ANE ee 15 Logon NEE MODIY ance M nd 17 LOJON WIZA E RN POSU om os 17 iw 18 Logon User EE EE 19 Logoff User E M 19 Logoff All TEAM 19 Select Outgoing Line EM UD MM 20 DND Mode on off E E 21 Basic a TU Tei d Lei Kee D TC EECH 23 DIANO M 23 Input Modes E KA Ic EK dE 24 Dialing a phone number DD AERE CRM 25 Dialing an H 323 SIP Address EM DE CE 26 Dialing an IP Address rr 27 Number guessing EE e dE EEN e Ee EE ee 28 snom technology AG e 5 snom 100 User MaAnuar V2 02 Eens Tute a Call orenera aa a n Os A KAR 28 IN COMING Gr EET 29 Accepting Ef el 29 DENYVING BIOCKING c Call EE 30 Aarjustimg the date ere Aere 31 Mure WIT EE EE 32 Handset Handsfree Headset sie dee Ae rr rr Pam RAR E 32 Ke MIG LEE 32 Adjusting the Volume in Idle Mode 33 RING TOMES EEN 34 35 Advanced Functions n n KN E KN KN ENK NN KN ER KN KN
20. er By selecting this item and pressing enter you can register an additional account to the phone Up to seven accounts can be assigned in this way Logoff User Here you are able to logoff a registered account A list with the currently assigned registrations is shown Select the registration you want to logoff and press the enter key The selected registration is logged off and if it was the only one registered the logon wizard is displayed again Otherwise the idle screen is displayed Logoff All After selecting this menu item and pressing enter you are asked if you really want to logoff all users Logott Al Los att all users snom technology AG e 19 snom 100 User MaNnuat V2 02 By pressing the enter key you confirm the action and all currently logged in SIP registrations are logged off and the logon wizard is displayed again Select Outgoing Line Selecting this menu item will provide a list of currently registered SIP lines 44 aintern snom de c 5B tern snar de By choosing a different line your originator phone number is changed to this line This means that different people can start calls from the same phone with their own originator phone number and the called phone will display this current outgoing line information The current outgoing line is marked at the idle screen with a black colored phone icon in front of the registered SIP line T a Cd emintern snam 7 J Stern
21. ial The snom 100 supports speed dial of up to 33 numbers These are mapped onto the numbers 0 30 and Dialing Speed dialing is initiated with the speed dial key in the idle state followed by a number from 0 30 or and confirmed with the Enter key In this way 33 speed dial numbers can be called up without having to look at the display Editing speed dial entries The speed dial numbers can be conveniently set up with the built in web interface page of your phone Deny List The snom 100 gives you the option of putting numbers on a deny list to prevent you being disturbed Browsing Via the submenu Deny List you can reach the deny list window 52 Call Register snom 100 User MANUAL V2 02 Call Lists F4 Deny List Tones The numbers to be denied are displayed here 44 Aelntern snam de Key mapping Scrolls to the next number Scrolls to the previous number Deletes the current number Cancel Returns to the idle state Adding a number While you are being called you can press the deny list key This will not only deny the call but will also add the number to the deny list snom technology AG e 53 snom 100 User MaNuat V2 02 Ringing 447 LO Lat In addition any number can be added to the deny list by selecting lt new item gt in the deny list directly 447 intern snom de New Item LU After the number has been entered it
22. is added to the deny list Removing a number Removing a number from the deny list is possible by using the clear key while viewing the deny list 54 e Call Register snom 100 User MaAnuar V2 02 Settings The settings can be specified in different ways Via the phone With a web browser on a PC Settings via Phone Press the menu key Hl in the idle state of the phone With the function keys and you can navigate in the menu Scroll to the submenu Settings and press Enter You are now in the Settings menu which has the following submenus Redirection Base Redirection Use the keys and to scroll within the Settings menu By pressing the Enter key you can enter the selected submenu Now the list of settings of the selected submenu is displayed Please use the and to scroll within the list By pressing Enter the value of the setting can be viewed or modified snom technology AG e 55 snom 100 USER MaNuat V2 02 Some entries cannot be set to any variable value Instead they offer a list of allowed values from which one has to be selected Again use the and to scroll within the list to set the desired value Pressing Enter sets the value Press Cancel if you decide not to change the value Other settings require the editing of numbers or strings This can be done with the Key pad of the phone Digits are entered directly via the keys and letters can be called up by pressing a key repeatedly
23. ll Register Pickup see PBX Features Power feeding 10 snom 100 User MaNuat V2 02 R V Redirection 58 Volume 31 Busy Target 58 Adjusting the Volume in Idle Mode 33 Redirect Target 58 Redirect Time 59 Removing a number 54 w Web Browser 56 S Web Configuration 57 Safety Notes 10 Settings 10 Base 59 Language 59 Number Guessing 59 Ring Tones 34 Selecting the language 15 Setting up the Phone 10 via Phone 55 via Web Browser 56 Software Update 43 Software Version see About Speed Dial 52 Editing speed dial entries 52 T Terminating a call 28 Tones 41 DTMF Tones 41 Ring Tones 34 Transfer see Advanced Functions snom technology AG e 65 snom 100 User MaAnuar V2 02 2003 snom technology AG snom technology Aktiengesellschaft Pascalstr 10b D 10587 Berlin phone 49 30 39833 0 mailto info snom de http www snom com 66 e snom 100 User MaNuat V2 02 Reader s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have These help us to improve the quality and usefulness of our documentation Please send your comments and suggestions to snom technology AG Attention Marketing Department Pascalstr 10b 10587 Berlin Germany FAX 49 30 3990 7839 Manual Name User Manual snom 100 Version V2 02 Date 30 October 2003 Excellent Good Fair Poor How would you rate the manual overall Are the installation instructions effective Are the C
24. ndicates the type of your phone the software version the currently assigned IP address and the MAC address of the phone snom technology AG e 35 snom 100 User V2 02 36 e Basic Functions snom 100 User MANUAL V2 02 Advanced Functions Hold and Resume When a call is in progress pressing the flash key WEW or language dependent puts the call on hold i e the speech is set to mute neither party can hear the other Calls an Hold 1 E Pressing the flash key again will resume the call While a call is on hold you can establish a second call by dialing the desired number Key mapping CANCEL The call being held is terminated LR Resumes the call being held Transfers the call being held digits Can be used to initiate another call ER Handsfree mode on off snom technology AG e 37 snom 100 User MaNnuat V2 02 Transfer Direct Transfer when a call is in progress put the connected party to hold by pressing the hold key WEW or as mentioned above After pressing the transfer key KI you are able to dial a number Enter Number 456456215 Ss As soon as you press ENTER the snom 100 will transfer the first party to that number Key mapping Moves the cursor to the left Moves the cursor to the right Deletes the character to the left of EE mode to capital letters Changes input mode to small letters Changes in
25. office environments desktops are sometimes shared by different employees at the same time or at different points in time e g employees working different shifts etc The phones that are located at the desktops should need to be able to cater for this To ease the effort of assigning the appropriate phone number to the phone for each different employee the snom100 offers the so called mobility features which are described in the next subchapters Logon Wizard If no number is assigned to the phone it displays a logon screen Welcome Press a key to log on After pressing a button you will be prompted to type in your account name snom technology AG e 17 snom 100 User MaNuat V2 02 Apcnunt amp intern snom de Ss After typing in your account name followed by and the registrar for SIP or gatekeeper H 323 confirm your account with the enter key The phone tries to register your given account name at the given registrar gatekeeper The idle screen is shown and the first line displays your registration aed ecintern snam snom Menu In idle screen the function key is assigned to the snom menu The following menu items are among those available in SIP if the Logon Wizard is configured to be active For H 323 a few items are hidden 18 e Logon snom 100 User MANUAL V2 02 Select Outgoing Line Logon User Logott User eet TX Pw Logon Us
26. onfiguration Instructions effective Is the manual properly organized Are the illustrations usefull and easy to understand Are the suggested and default values useful OOO0O000 OOOO000 OOOO0000 OOOO0000 Is the index useful Did you find any errors in the manual Please reference page and paragraph How might we improve this manual Company Name Telephone Thank you for taking time to fill out this form snom technology AG e 67 snom VoIP Phone snom 100 User Manual 30 Oct 2003 Version V2 02 2003 snom technology AG All rights reserved Subject to change without notice Europe amp ROW snom technology AG Pascalstr 10B 10587 Berlin Germany Phone 49 30 39833 0 mailto info snom de http www snom com sip info snom com snom The SIP Experts USA and Americas snom USA Representation ABP International Inc 1203 Crestside Dr Coppell Texas 75019 USA Phone 1 972 831 0280 sip usa snom com mailto usa snom de India and SAARC snom technology India Pvt Ltd No 417 International Trade Tower Nehru Place New Delhi 110019 Phone 91 11 26234097 Fax 91 11 26234079 http www snomindia com mailto info snomindia com sip india snom com
27. put mode to numbers Enter The snom 100 transfers the call Cancel Aborts the transfer 38 e Advanced Functions Consultation Transfer During a call in progress put the connected party on hold by pressing the hold key EW or ES While the call is on hold you can establish a second call by dialing the desired number When the second call is established you can consult the second party i e to announce the call By pressing the transfer key ges or hook on the handset you can then connect the two parties Call Diversion All kinds of call diversions can be set changed and deactivated in the menu Settings Redirection Diverting all calls By setting the option Settings Redirection Redirection to always every incoming call is diverted immediately to the number set in Settings Redirection Redirect Target without ringing the phone To disable this feature just set the Settings Redirection Redirection to never Divert when Busy By activating the option Settings Redirection Redirection When Busy every incoming call is diverted to the number set in Settings Redirection Busy Target if another call is already in progress Divert when not answered You can set the number of seconds in Settings Redirection Redirect Time after which every incoming unanswered call is diverted to the number set in Settings Redirection Redirect Target Note To
28. r to the right Deletes the character to the left of C m the cursor 123 Changes input mode to numbers Changes input mode to capital ABC letters Changes input mode to small letters Dials the H 323 SIP address if entered correctly Cancel Aborts the dialing Enter Dialing an IP Address The IP address can be entered via the numeric block Please use the key instead of the dot Enter Number 152x168x025 Ss Key mapping Moves the cursor to the left Moves the cursor to the right Deletes the character to the left of ES E the cursor Changes input mode to numbers snom technology AG e 27 snom 100 User MaNnuat V2 02 ABC Changes input mode to capital letters Changes input mode to small letters Dials the IP address if entered Enter correctly Cancel Aborts the dialing of the IP address TIP Dialing an IP Address when calling an IP address the called phone or computer cannot determine which user you want to reach In SIP mode it is assumed that anonymous is being called and with H 323 no assumptions are made This works with a lot of phones and applications Therefore you should only use this method in exceptional cases as the entry of IP addresses is rather cumbersome Number guessing For your convenience this functionality offers you the first number from dialed numbers missed calls received calls or phonebook which matches th
29. re using an external power supply please insert the plug of the power supply into the connector next to the data line and hook up the casing into the mains If you want to use a headset it can be connected to the audio jacks on the rear side of the snom 100 The outermost connector is for the microphone Installation snom 100 snom technology AG e 11 snom 100 User V2 02 Key pad The numeric Key pad with the keys 0 to 9 and are used to enter digits and letters Depending on the operating mode different actions can be performed see the table below Entry of digits only e g when dialing a phone number Typing in letters and digits by pressing the keys repeatedly similar to a cellular phone 12 e Installation snom 100 User MaANuat V2 02 snom 100 Key Path The MENU key Hl is used to invoke the main menu To cancel actions or input the CANCEL key can be used The Enter Ok key confirms actions selections and inputs Depending on the operating mode the keys can have context specific meanings and are described in this user manual Keys F1 to F4 are context sensitive function keys Their current mapping is depicted in the lowest line on the display through symbols The keys of the numeric block in different operating modes snom technology AG e 13 snom 100 User MaAnuar V2 02 Key Digits Lower case 0 0 SPC O 1 1 1 amp Uo 3 2 2
30. snore a d 1 2 Pra ED 20 e Logon snom 100 User MaNuat V2 02 DND Mode on off Independent from Logon Wizard settings the DND functionality is available in the snom menu DND is short for Do Not Disturb If this mode is activated it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone If there is a mailbox set up for you the call is redirected to this Before this mode is activated you will be asked if you really want to change to this mode In idle mode DND active is displayed at the bottom left hand corner of the screen if the mode is activated T a ecida r ecintern snam Pu La dB ooaasinternsnmanmic y 4 d h 1 DMD active Be snom technology AG e 21 snom 100 User V2 02 22 Logon Basic Functions Idle State In idle state the phone shows the date and time the first five registered users the connection state of each of the first 5 registered users An empty box 2 before the account indicates that the registration process is in progress A phone symbol means that the account is successfully registered A black colored phone symbol means that the account is successfully registered and the line is the active line for outgoing calls A box with a cross amp signals an unsuccessful registration attempt T w44 inter snam Dialing
31. ternet has opened a whole range of new possibilities A lot of users are using web browsers and Own one or more email accounts They will find it easy to manage the phone via its web interface or to make a call to sip jonn domain de for example We are confident that developments in the computer industry will follow those in the telecom world VoIP is not only about transporting speech over data networks It is about interoperability and breaking up a vertical market as well as streamlining business processes by seamlessly integrating the telephone into computer networks and applications With its technical flexibility our commitment to all open and relevant standards and our cooperation with other vendors in the VoIP industry the snom 100 represents a safe investment for the future We would like to take this opportunity to wish you a great experience in the VoIP world snom technology AG snom technology AG e 3 snom 100 User MaAnuar V2 02 Note to the reader This manual is a user manual describing the snom100 running in user mode You will find the administrator mode and further information described in the administrator manual The current version of this user manual can be obtained from http www snom com download man_snom100e pdf Table of Contents Al DEEG Note to the reader uiii e uri iit n gae i rr KKR KKR KRK KKR KKR KKR KKR KRA add ias 4 INS t ll d D
32. umber A telephone number is dialed with the numeric Key pad Enter Number 456456215 125 If block dial is on this is the default and the user has not done anything for a few seconds the phone will remind the user to press the key in order to start the call TIP E 164 numbers E 164 is the standard that defines normal phone numbers They may contain digits from 0 9 and H 323 differentiates between these numbers and H 323 addresses that may contain alphanumeric characters Several Gatekeeper implementations do not differentiate between E 164 numbers and H 323 addresses If you encounter problems try specifying the number as an H 323 address snom technology AG e 25 snom 100 User MaAnuar V2 02 Enter Number 456456215 Lokal 153 Key mapping Moves the cursor to the left Moves the cursor to the right Deletes the character to the left of Ct Ua the cursor 123 Changes input mode to numbers Changes input mode to capital ES letters Changes input mode to small letters Enter Dials the number Cancel Aborts the dialing Dialing an H 323 SIP Address An H 323 SIP address can be entered via the alphanumeric block You will find the symbol by pressing the numeric key 1 several times Enter Number user test coml abe 26 e Basic Functions snom 100 User MaAnuar V2 02 Key mapping Moves the cursor to the left Moves the curso
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