USER MANUAL SUPRA 501/701/901
Contents
1. Make sure UPS is plugged to AC source compatible with UPS electrical specifications Check UPS specs in UPS label 7 Make sure your products input voltage is compatible with UPS voltage output Check total load in Watts to be connected to UPS is not higher to maximum UPS capacity 7 Do NOT plug neither laser printers nor copiers to this UPS This equipments are high load products will overload your UPS 6 UPS OPERATION Once UPS is installed and connected according to section 4 of this manual please turn UPS on by ON OFF button in front panel Front panel green LED must turns ON Turn your products ON one by one After finishing your products will be fully protected by the UPS This UPS has COLD START function that allows to turn UPS on even during a failure in the main AC source Front panel LED will let you know UPS status OFF ON BATTERY MODE www xmart ups com 1303 SUPRA 501 701 901 EN 52. IEC EN 62040 3 IEC EN 60950 1 Low Freq Conducted Disturbances amp Signals Electrostatic discharge immunity Test Radiated radio Frequency immunity Electrical Fast Transient burst immunity UPS Part 3 Methods of operation specifications and test requirement IT Equipments SAFETY Part 1 General Requirements IP PROTECTION IP20 static Manufactured under QUALITY MANAGEMENT ISO 9001 2000 Manufactured under ENVIRONMENTAL MANAGEMENT ISO 14001 2004 Any modification made by user or operator may affect compliance of the safety and performance certifications listed above UPS manufacturer is not responsible of any modification made on the product or its accessories after it is manufactured This product is designed to operate in domestic and commercial environment CE standards apply for 230V models BATTERIES MAINTENANCE Batteries capacity in general of all kinds decreases with time and use Our products contain high quality batteries only Batteries useful life in our UPS is between 3 and 5 years considering environment temperature under 25 C and optimal operational conditions This time can be dramatically reduced by high temperature and other adverse operation condition Batteries life expectancy may be also affected by other operation conditions such as electrical service quality as well as number and kind of equipments connected to UPS Batteries should be periodically tested to check capacity and assure and app
3. 3 Input breaker 6 USB in 120V models could be optional As mentioned this UPS will provide backup energy in its outlets when main AC input fails Runtime will depend on some different factors Battery charging level Battery capacity according to the use given and lifetime Load consumption connected to UPS outlets Higher the output load shorter the runtime Under normal condition when UPS is ON and connected to AC source UPS will keep batteries fully charged WARNING N This UPS is not compatible with power plants and generators Do not connect this UPS to outlets supplied by power plants generators www xmart ups com 1303 SUPRA 501 701 901 EN 4 USER MANUAL SUPRA 501 701 901 ENGLISH 9 UPS INSTALLATION This UPS must be installed indoor with controlled environment free of excessive dust corrosive air or conductive dust Do not install in outdoor Keep UPS working under operational conditions listed in specifications table of this manual Keep out of direct sun light water and heat sources Do not install UPS close to PC screen to avoid interference UPS must be at least at 20cm from screen Connect TEL line to RJ11 port in this UPS identified as IN Connect router input to RJ 11 port in this UPS identified as OUT Plug power cord of this UPS to AC source socket Plug your products to UPS outlets ROUTER TEL POWER USB OUTLET A IMPORTANT WARNINGS
4. months without required recharging indicated in product manual Even performing recharging procedure this product cannot be storage longer than 18 months Problems on batteries caused by this kind of long storage are not covered by this warranty 9 This warranty does not cover product failures caused by installations modifications or repair performed by non authorized person If product is open by not authorized technician warranty will be considered void This warranty does not cover failure caused by inadequate installation or maintenance misuse accidents fire or floods 10 This product can include protection devices like input fuse or input breaker Activation of this kind of devices is not a failure itis caused by an improper product installation Input fuse or breaker reset or replacement is not covered by this warranty 11 This warranty does not cover damages produced during transportation from user to technical service caused by improper packing of the product by user 12 Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART Limited Warranty PLUS XMART does not warrant that the operation of this product will be uninterrupted or error free during its lifetime If product fails to work the maximum liability of XMART under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of repairing or replacement of any hard
5. www xmart ups com 1303 SUPRA 501 701 901 EN 8 mart ENGLISH Quality Power Products USER MANUAL SUPRA 501 701 901 INTERACTIVE UPS 500VA 700VA 900VA Technical information on this manual is property of XMART This manual Information cannot be copied or distributed totally or partially without written approval of XMART XMART can introduce modifications in their products or manuals without further notice XMART is not responsible of mistakes or missing information in this manual XMART is not responsible for wrong use a third part can do of this information Trademarks and logos in this manual are property of their owners USER MANUAL SUPRA 501 701 901 ENGLISH 1 SAFETY INSTRUCTIONS SYMBOLS WARNING ELECTRICAL SHOCK RISK A WARNING lt is required to read and understand this manual Follow all instructions given in this manual for starting up and operating this product Only qualified technician must start up operate and maintain this product Keep manuals as a guide for future consults WARNING This product operates with dangerous voltages It must be installed operated and maintained ONLY by qualified technicians trained for this kind of products Service personnel MUST know and understand very well all electric risks related to this product UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or negligent practices at the moment of install starting
6. UPS does not turn ON Keep UPS plugged to main service to LED OFF Henman recharge batteries Contact service center to replace batteries UPS goes to battery mode Input cable or plug is not even main source is OK connected to main source Oneck and BING propery Front LED flashing in green color Battery failure Intermitent BEEP alarm Input breaker is activated open Check and reset input breaker activated Input breaker is activated Equipments connected to UPS Check and unplug equipment until frequently outlets overload UPS overload condition is solved 3 l Check and unplug equipment until Continuous BEEP alarm UPS is overloaded svarload condon is oed Low battery level because recent Keep UPS plugged to main service to UPS power off when AC discharge recharge batteries 5 main source fails runtime Qs i Contact service center to replace Battery failure batteries www xmart ups com 1303 SUPRA 501 701 901 EN 6 USER MANUAL SUPRA 501 701 901 ENGLISH 2 QUALITY PERFORMANCE SAFETY SAFETY LOW VOLTAGE DIRECTIVE 2006 95 EC UPS Part 1 1 General amp Safety UPS in accessible areas IEC EN 62040 1 ELECTROMAGNETIC COMPATIBILITY EMC DIRECTIVE 2004 108 EC UPS Part 2 Electromagnetic Compatibility IEC EN 62040 2 IEC EN 61000 2 2 IEC EN 61000 4 2 Air Level 3 Contact Level 2 IEC EN 61000 4 3 Level 3 IEC EN 61000 4 4 Level 3 IEC EN 61000 4 5 Surge immunity L L Level 2 L G Level 3
7. USER MANUAL SUPRA 501 701 901 ENGLISH 10 TECHNICAL SPECIFICATIONS UPS INTERACTIVE 501 701 901 Capacity Capacidad 500VA 250W 700VA 360W 900VA 480W Input Entrada Voltage Voltaje Model 120V 81 145 Vac Model 230V 162 290Vac 1 Ph Frequency Frecuencia 60Hz 50 Hz Auto Sensing Autodetecci n Output Salida Voltage Voltaje Model 120V 10 Model 230V 10 1 Phase 1 Fase Frequency Frecuencia 60Hz 1 50Hz 1 Transfer Time Tiempo Transferencia 2 6 ms typical t pico Waveform Forma de Onda Simulated Sinewave Sinusoidal Sintetizada Times for 1PC TFT load Tiempos para 1PC Pantalla TFT Type Tipo Sealed Lead Acid Maintenance Free VRLA AGM Acido Plomo Sellada Sin Mantenimiento VRLA AGM Runtime Autonom a T pica 10 12 min 17 20 min 22 25 min Recharge Time Tiempo de Recarga 4 6 hours to 90 capacity Protections Protecciones Deep discharge and overcharge Descarga Profundas y Sobre Cargas Alarms Indications Alarmas Indicaciones Acosutic Alarm Alarma Acustica Battery Mode Low Battery Overload Battery Replacement UPS Fault AC Mode Modo Normal Green lighting Verde Fijo Battery Mode Modo Bateria inversor Protections Protecciones Green Flashing Verde Intermitente Input Circuit Breaker Breaker de Entrada with Manual Reset Disyuntor Rearmable Surge Spikes Protection Line H N Power Outlet Sockets
8. ized service center or authorized dealer Batteries Rechargeable batteries can be charged and discharged hundreds of times However they will eventually wear out This is not a defect or failure so that batteries wear out is not covered by this warranty Battery lifetime will depend of operative conditions like working temperature type and frequency of discharging cycles Higher the temperature shorter will be the lifetime Frequent and deep discharging cycles also will short lifetime For critical applications batteries should be revised and replaced periodically Long storage longer than 6 months without required recharging will wear out batteries This situation is not covered by this limited warranty since this is not considered as a defect Check recharging instructions on user manual Conditions Limited Warranty PLUS 1 Subject to the conditions of this limited warranty this product is warranted to be free from defects in materials and workmanship at the time of XMART supplies the product Standard warranty times could vary depending on country region or can be extended by purchasing warranty options Please check warranty plans and extensions with your local distributor or revise in our web www xmart ups com 2 If during the warranty period this product fails to operate under normal use and service due to defects in materials or workmanship authorized distributor or service center will at their option either repair or replace the
9. product in accordance with terms and conditions stipulated herein Transportation expenses are not covered by this limited warranty 3 Warranty is valid only if the original invoice issued by XMART specifying date of purchase serial number and name of the dealer is presented with the product to be revised XMART and authorized partners reserve the right to refuse warranty service if any of this information has been removed changed or missing in original invoice document 4 lf product is repaired or replaced repaired or replaced product will be warranted for the remaining time of the original warranty or for 90 days on repaired part from date of repair whichever is longer 5 XMART or their distribution service partners reserve the right to charge handling fee if returned product is free of failure or it is out of warranty because any of the reasons described in this warranty 6 If product is out of warranty a reparation proposal will be sent to the user for his approval If proposal is not accepted service center will keep product available for the user during 60 continuous days After this period product would be disposed and user will not be able to rise any claim 7 Rechargeable batteries like included in this product will definitively wear out even under normal operation This is not a defect or failure so it is not covered by this warranty 8 This warranty does not cover batteries wear out caused by improper or long storage over 6
10. ropriate back up To enlarge batteries life expectancy it is recommendable to fully discharge UPS once every 3 months During long UPS storage recharge batteries according to following table STORAGE TEMPERATURE FREQUENCY RECHARGING TIME 25 C a 30 C Every 4 months 30 C a 45 C Every 2 months www xmart ups com 1303 SUPRA 501 701 901 EN 3 USER MANUAL SUPRA 501 701 901 ENGLISH 4 UPS DESCRIPTION This kind of equipment is known as UPS Uninterruptible Power Supply It has 2 main functions give electrical protection against surges spikes and some other dangerous failures of electrical main system and also provides electrical backup based on internal batteries In that way products you connect to your UPS will be protected and will receive electrical energy even during failures of main electrical AC system This UPS is designed to satisfy all requirements of Personal Computers PCs It includes internal voltage regulator to stabilize input AC variations without using internal batteries Only in presence of important input failures UPS will use internal batteries to provide energy in outlet sockets In this way batteries life expectancy is longer ON OFF Power Outlets Salidas CA Status LED AC Input Entrada CA Input Breaker Disyuntor O RJ11 45 use 1 Output sockets 4 RJ 11 protected sockets 2 Input AC 5 USB port
11. up or maintain this product UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation WARNING If you are not qualified technician do not try to install operate or repair this product WARNING Internal area of this product is locked by screws Do not try to access inside the UPS unless you are a qualified technician UPS must be checked repaired and maintained by qualified personnel only ELECTRICAL SHOCK RISK A CAUTION There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line CAUTION Inside this equipment due to internal batteries there are ALWAYS dangerous voltages thought the UPS is OFF and unplugged of power line WARNING EQUIPMENT DISPOSAL A N OUT OF SERVICE UNITS It is strongly recommended to dispose this piece of equipment according to valid directives in your country At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or for some materials to be recycled BATTERIES Do not throw it to fire risk of explosion Do not open the batteries there are dangerous liquids inside www xmart ups com 1303 SUPRA 501 701 901 EN 2 USER MANUAL SUPRA 501 701 901 ENGLISH 9 AFTER SALES SUPPORT amp WARRANTY Support If a failure or problem is detected please check troubleshooting section in user manual If problem cannot be solved please contact author
12. ware components that malfunction in conditions of normal use In no event will XMART be liable for any damages caused by the product or the failure of the product to perform including any lost profits or savings or special incidental or consequential damages XMART is not liable for any claim made by a third party to XMART or to final user XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product www xmart ups com 1303 SUPRA 501 701 901 EN 7 USER MANUAL SUPRA 501 701 901 ENGLISH 7 CONTROL SOFTWARE Most of the models of this UPS family come with USB port to communicate with your PC In that way UPS can be monitored and configured Your PC can be shutdown automatically when a input AC failure is detected saving your information and providing a controlled shutdown Event log and alarms can also be monitored from your PC Control software can be downloaded from our website www XMART ups com We keep updated last updated version User manual and installation manual is also available in our web Our software is available in different versions for Windows Mac OSX Linux and Unix 8 TROUBLE SHOOTING TABLE PROBLEM CAUSE SOLUTION ON button has not been properly Push ON button during 2 3 seconds activated
13. with surge spikes protection L N Protecci n contra Picos Rayos L nea L N Tomas de Salida Protegidas contra Picos Rayos L N Surge Spikes Protection RJ11 Protecci n contra Picos Rayos RJ11 Features Funcionalidades Tel Internet Ethernet RJ11 Model 120V NEMA x 4 Model 120V NEMA x 6 poner lanes Model 220V Schuko x 2 Model 220V Schuko x 2 Communication Comunicaci n USB Port Puerto USB Software Software Supports Compatible Windows Mac OSX Linux Unix Product Size Net Weight Dimensiones Peso 279x101x142 mm 279x101x142 mm 279x101x142 mm Unitario 3 6 Kg 4 3 Kg 4 9 Kg Operating Condiciones de Operaci n lt 95 RH 0 40 C lt 40dB Packing Empaque Carton Information Informacion Carton 4 units per carton 4 unidades por carton 350x600x260 mm 96pcs 364Kg 96pcs 432Kg 96pcs 489Kg Half Pallet Information Informacion Medio Pallet 120x100x113cm 120x100x113cm 120x100x113cm 192pcs 729Kg 192pcs 864Kg 192pcs 979Kg Full Pallet Information Informaci n Medio Pallet 120x100x213cm 120x100x213cm 120x100x213cm Technical specifications may change without further notice Las especificaciones pueden cambiar sin aviso previo USA Headquarters EUROPE Headquarters Latin America Headquarters 10540 NW 26th St Ave Can Bordoll 60 Nave 4 Zona Ind San Vicente Il C F A11 Doral FL 33172 USA Sabadell 08202 SPAIN Maracay Venezuela xmartmiami xmart ups com Sales xmart ups com Sales xmart ups com
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