Renault NG3 manual
Contents
1. 19 2 5 Taskbar navigator ep eere ee ee ee oo oo oe ee roro rone n eoe 21 26 NCI AA AA 22 22 Procedure 22 3 MAINTENANCE OMM saam 23 EVI ONDE PR UU MT 23 Connectors of the tablet 24 Connectors of the VCI 26 3 3 Ni NE 27 e Safety instructions eene eene TRI 27 Indicator lamps 28 Management of battery charging and discharging 28 e Replacement of internal battery 29 3 4 Management of cards 30 Insertion of the radio frequency PCMCIA card 30 Insertion of the smart 30 3 5 In case of malfunctioning 31 e case 1 The tablet does not start 31 case 2 No communication between the tablet and the VCI 32 case No communication with the vehicle2. 33 case 4 VCI power supply indicator is not lit 34 4 AFTER SALES SERVICE 4 1 Services proposed 35 e Hot Line Actia Muller Services telephone and technical support 35 e Standard replacement e Breakage eene nenne ener nene nnne eene 37 e State of tools sss BAR e Accessories A 4 2 After sales service 39 m 1 ee REN Tr Presentation of diagnostic tool tees Diag 1 1 ADVANTAGES LI Congratulations Thank you for purchasing the RENAULT TRUCKS diagnostic tool Diag NG The design of this tool resulting from a close co operation between RENAULT TRUCKS and ACTIA is based on a marketing survey conducted by RENAULT TRUCKS in its after sales network Both RENAULT TRUCKS and ACTIA believe that you deserve a high tech tool that is powerful long lasting easy to use and perfectly suited to your needs Performance and user friendliness Your diagnostics will be more advanced more effective and more accurate by using the tool Diag It adapts itself to developments in vehicle design The accessories were specially
3. Insertion of the smart card Your tool is equipped with a smart card reader into which you can insert the RENAULT TRUCKS smart card The card must be inserted in the left hand compartment the face with the coloured RENAULT TRUCKS logo to the top For removing the card pull it out Does the screen start after 45s 2 The tablet works Connection correct The warning light on when tablet is switched Contact After Sale service Connect correctly Beep when power supply key pressed P Cas e 2 No communication between the VCI and the tablet Is the level correct now Pair the tablet and the VCI See VCI power supply Check that the VCI serial at the bottom of yes the first page is the same as the n at the back of the the number identical Check that the quality ofthe radio signal displayed at the first page is satisfactory Close up tablet lt no Is the level correct and VCI level gt 50 The tablet works Contact After Sale service See power supply diagram When information asked from to the vehicle check that the VCI yellow light turns on and off before the error message displays Has the yellow monitor yes turn on Check that the It appears that the de communication problem
4. The indicator on the left of the front panel indicates the operating status of the tablet Turned off Tool shut down Green Tool in operation power supply from an external source vehicle power supply unit 4 or terminal of the host station i 1 e Orange Tool in operation supplied from its internal battery IE T 2 4 MAIN MENU NAVIGATOR The main menu presents you the principal functions of your tool Place the stylus on the icon on the function you wish to activate Da BIENVENUE SUR T m MATA NG U Services Wari wiis er we Diagnostic xy Accessoires 1115 mn Dag 4000031 Verio CD 47 31 0371504 Tablet serial VCI serial Sofware RF link quality Tablet number number version indicator autonomy RENA ULT TRUCKS D Displays the serial number of the tablet see tablet presentation label 2 Displays the serial number of the paired VCI displays 2222 if no pairing is made see VCI presentation label 3 Displays the version number of the RENAULT TRUCKS software update CD VO initial D Displays the radio frequency signal quality between the VCI and the tablet or between the tablet and the workshop terminal 5 Displays the remaining autonomy of the tablet if the power is supplied internal battery Accessible function Description Shut do
5. BIENVENUE SUR 520060 1 EE MAUS CONTENTS TRUCKS 1 PRESENTATION OF THE TOOL DIAG NG JU AENA A 04 e Congratulations 04 e Performance and user friendliness 04 EZ vd roro e X A ORTI 05 e Tablet ee 05 09 e Cables 10 11 Workshop terminal Endoscope T2 1 4 Before usage EM 13 e Access to documentation 1 sae 13 e Warning BR AAA 2 START UP 2 1 eve aa eso ge 14 e Connection diagram 14 e Mode of communication between the VCI and the tablet 14 Precautions pp 15 2 2 CD IO INSET rca 16 e Usage insirucfions AMA A 16 e Start button 17 e Power supply LED 17 R ENAULT TRUCKS 2 3 Choice of language 18 1 2 4 Main menu navigator
6. view An optical unit allowing a 120 view in option A module for a cable connection to Diag A radio module allowing a wireless communication with the Diag tablet for a total freedom of movement in option A software application in the form of CD for saving and displaying the images The power supply is provided via the Diag NG connection and in the radio frequency mode by a rechargeable battery incorporated in the handle Scope and functions of ACTIA endoscope Passing through the injector or the spark plug holes the ACTIA endoscope allows viewing in real time The cylinders checking the surface conditions of the sleeves and the valves The engine compartment detection of leaks and checking the condition of connections The interior of manifolds ACTIA endoscope allows saving the photos E E E E Continuous access to the documentation For a double archiving source paper Diag NG we suggest that you keep the user documentation always near you either by printing it out or by installing it on your PC For printing the onboard documentation connect a printer to the Diag NG O For an electronic access to the documentation contained on the start up CD import personal PC 2 WARNING Before using the equipment read the chapter on the battery U
7. source of power Management of battery charging and discharging ON When the autonomy of your battery is less than 90 of the nominal capacity the charging conditions are satisfied battery temperature less than 45 C and availability of line power the battery charging is operational _ 2 When the power supply source is lost the charging shall be stopped It shall continue a again when the power supply becomes available again Replacement of internal battery Provides as follows for replacing the internal battery of the tablet Turn off the tablet imperatively e Disconnect the power supply sources line power cable and the VCI Tablet cable Remove the two screws on the battery cover Remove the battery from its housing e Disconnect the battery Carry out the operations in reverse order for remounting the battery E k 4 Use only a battery having the ACTIA reference Ref AC424004 obtained from the ACTIA after sales service 3 4 MANAGEMENT OF CARDS Insertion of the radio frequency PCMCIA card Your tool is equipped with a PCMCIA card slot in which the radio frequency PCMCIA card is inserted Limit yourself to the following interventions because the card is fragile The card must be inserted in the right hand compartment of the tool with the coloured surface on top For removing the card use the ejector located to the left of the card
8. to the computer network of the site A workshop terminal can be used simultaneously by several Diag NG tablet maximum 15 Preliminary For using the workshop terminal a preliminary physical installation connection to the power supply and the computer network as well as a software configuration are required Proceed as follows for configuring your workshop terminal 1 Select the item Configuration from the main menu then the item Wa em Terminal Then follow the instructions displayed on the screen 2 After configuring the workshop terminal we recommend that you orint out the ae i relating to this configuration In case your equipment is replaced during servicing it shall be necessary to create a new configuration WARNING The use of several workshop terminals at the same site requires special precautions Contact the after sale service point nearest to you before purchasing a new workshop terminal the list of Actia Muller Services service points can be found on the last page of this document SS OS a a r m ENDoscort Description and principal technical characters principal function of ACTIA endoscope is to view the parts of a vehicle inaccessible to the naked eye for checking them This system is composed of several elements A central flexible tube with a shape memory to which are connected An optical unit allowing an axial view and a 90
9. 092 971 1612 SOFIA Box 123 Fax 27 317 092 973 WESTVILLE 3630 PRECYZJA Tel 48 523 493 171 85 022 Bydgoszcz 1 Fax 48 522 105 71 ACTIA DO MEXICO Tel 52 511 922 78 Ul GDANSKA 99 Prol Saturno N 456 19 Fax 52 575 276 43 Col Nueva Industrial Vallejo MEXICO D F 07700
10. BAT D BI2PTS Ground Ground minutes Safety instructions In case the tool is not used turn it off for preserving the autonomy Do not use the battery for a different application Use only batteries supplied by our after sales service Do not store your tool for more than 3 months without connecting to the line supply Do not dismantle the battery except for a standard replacement Do not open the battery Do not charge the battery without the tool La Wu Do not short circuit its terminals Place the battery away from a source ol fire Z In order to preserve the life of your battery we recommend that you should periodically discharge the battery totally and recharge it fully again I NAULT Indicator lamps 1 i TR UC KS The indicator lamp to the right on the front panel indicates the battery condition __ Flashing green Charging in progress d When the tool is turned off the charging continues In case of loss of power supply the 2 4 charging shall restart when a source of energy is detected again Fixed green Charging completed and or relative charge 100 Turn off autonomy comprised from 35 to 100 Slow flashing red autonomy comprised from 5 to 35 e Fast flashing red sound signal autonomy less than 5 extinction of the tool imminent you must immediately stop all the work in progress or connect to a
11. Software updates Any product opened without the written permission of ACTIA with its tamperproof seal broken It is not necessary to open the product while replacing the consumables battery etc Absence of radio frequency card in the returned main tool In this case the card shall be billed to you The repair of products damaged due to shock burning cutting perforation modification of external appearance modifications of the product s hardware configuration hard disk RAM etc and problems caused by a hardware environment not specified in the user manual for example breakage of screen will be invoiced to the customer Due to their nature the products identified as accessories or consumables for example battery cables remain outside the scope of standard replacement service The accessories directly procured by RENAULT TRUCKS from third party suppliers are not included in this contract example endoscope etc The services proposed not include the periodical standardisation calibration of the products Breakage In case of breakage of your diagnostic tool please contact the Hot Line Actia Muller Services If your diagnostic tool is damaged due to negligence or accident notably breakage of screen box radio PCMCIA antenna customisation of product an estimate shall be provided to you free of cost after contact with the telephonic technical support service After receiving the accept
12. ance of the estimate we shall initiate the appropriate replacement procedure as well as the associated billing so that you are operational again very soon EET Y RENAUI LT P ate of tools T R T CK 5 The products reconditioned by the after sales service shall have the same software state as new products that is a minimum factory software configuration You need only install the software supplied on CD ROM when purchasing the Diag NG as well as the latest software updates received from RENAULT TRUCKS The product restored in this manner is ready for use with a definition similar to that of the product received by ACTIA In case of a standard replacement for a new product that is purchased less than one month ago a new product shall be supplied to you Accessories IF you wish to order an accessory please contact the Hot Line Actia Muller Services y shall provide you the suitable order form The Hot Line Actia Muller Services is at your disposition for informing you the latest prices Supplier R f rence tem AC963320 Portable tablet tool Diagnostica III AC963311 Light tool prices subject to change AC963300 VCHRF AC963310 VCHS AC540004 Power supply unit for standard tablet tool AC424004 Internal battery for standard tablet tool AC963900 Set of 3 stylus AC911639 Diagnostic cable ELECTRICFIL VCI RF VCHLS AC911640 Diagnostic cable VCHLS AC911670 Intom
13. ax cable according to definition as on 02 04 2003 AC911641 Cable VCERF principal tool ACTIA MULLER SERVICES Tel 33 02 373 342 20 5 rue de la Taye Fax 33 02 373 334 35 28110 LUCE ACTIA U K Tel 44 168 662 1067 Unit 81 Fax 44 168 662 1068 Mochdre Industrial Estate SY16 ALE NEWTON POWYS ACTIA VIDEOBUS Fol Ind Los Olivos Calle Calidad 66 28906 GETAFE MADRID ACTIA ITALIA Tel 39 029 327 131 Via Europa 31 Fax 39 029 359 5040 20010 PREGNANA MILANESE MI Tel 34 916 652 626 Fox 34 916 652 324 I ME ACTIA Tel 49 531 387 010 Rebenring 33 Fax 49 531 387 0188 D 38106 BRAUNSCHWEIG TBA BV Tel 31 294 284 428 Rijksstraatweg 45 1396 JD BAAMBRUGGE LOWENER Tel 45 432 003 27 Smedeland 2 Fax 45 432 003 33 Postboks 1330 DK 2600 GLOSTRUP Fox 31 294 281 857 M SJ BERG AB Rasundavagen 79 169 57 SOLNA GKL Tel 47 233 386 00 Stanseveien 30 Fax 47 233 386 60 N 0903 OSLO EQUIAUTO Tel 351 219 678 230 Rua Rosa do Ulmeiro 29 Fax 351 219 678 239 Pav 10 Parque Industrial de Arm s 2 15 TERRUGEM SNT G E S Tel 32 25 829 474 Eikveldstraat 1A Fax 32 25 824 202 B1742 TERNAT ACTIA INC Tel 1 817 571 0435 3233 USTIC Woods Dr BEDFORD TEXAS 76021 AUTO ELEKTRIKA NOVAK Tel 46 851 494 930 Fax 46 851 494 939 Tel 385 406 458 61 T Ujevica 29 Fax 385 406 48 1 20 HR 40323 PRELOG IEMEQ Tel 56 223 570 99 Antonio Belle
14. designed for Diag in order to help you resolve the most complex problems simply and easily e Host station e Trolley Cables Additional batteries Endoscope a 1 Using the wireless radio frequency technology equipping the Diag NG you can now move about without any constraint in the workshop receive dependable W Data and connect to the Dealernet without worrying about the cables and connections TABLET Stylus VAULT 1 2 GENERAL DESCRIPTION OF THE PRODUCT j a L ji o ME mum 1 T f eG CD ROM Drive Location of the smart card Ethernet Battery housing Fold out foot Location of card for radio link Location of ACTIA identification dee Power supply unit SS gt am RENAUL m VCI TRUCKS Activity Error edie Cont Power supply Location of ACTIA identification ACTIA c III Tablet Vehicle CABLES 911639 911640 A Diagnostic cable Electricfil Diagnostic cable OBD 911641 911670 Portable VCI cable Infomax cable WORKSHOP TERMINAL The workshop terminal is a radio frequency computer system allowing the tablet to access the services proposed by the Dealernet without a wire connection
15. ge of about 20 m An indicator VCI informs you continuously of the quality of the link When the quality indication shows less than 50 bring the tablet closer to the VCI A SN Bon eln case the radio signal is lost and if the cable between the tablet and the VCI is connected the two sub assemblies can communicate via the wired link However if the loss of radio signal occurs during a diagnostic session the automatic passage to mode shall take place after the detection of a transmission error Usage instructions The CD box contains two CDs e Recovery CD Usable only on the Diag NG tool troubleshooting CD e Start up CD Usable on any PC for retrieving the user manual You can execute different actions depending on the period you keep the start button pressed For each action executed the start button emits a different sound signal Button pressing period Sound signal Action executed About 1 second short bip Starting the tool About 2 seconds 2 short bips Shutting down the tool To be used only L3 when the function shut down tool available from the main menu does not function Usage instructions d About 3 seconds 3 short bips Restart and reinitialise the tool To be avoided About 4 seconds 1 long bip Cancel any erroneous manipulation of the button In normal use only the starting short bip should be used Power supply LED
16. is related to the vehicle Check that you have selected a suitable calculator and that the operating procedure you follow is right between the tablet and the is correct see diagram 2 Power supply unit present Contact After Sale service Connect to vehicle Check presence battery on vehicle connector After sales service 4 1 SERVICES PROPOSED While purchasing this tool you undertake to follow the user instructions specified in the user manual Hot Line Actia Muller Services telephone and technical support The support service is meant for helping you to distinguish an improper use of the equipment from a real malfunctioning Contact the support service for obtaining an initial evaluation of the source of problem and the first elements allowing you to resolve a problem of malfunctioning of your diagnostic tool not linked to the use of RENAULT TRUCKS software Depending on the problem identified we shall make a preliminary technical diagnosis We shall then validate the warranty coverage of your diagnostic tool Diagnostic tool The Tech Line France RENAULT TRUCKS 33 4 72 96 20 00 Equipment The Hot Line Actia Muller Services 33 2 37 33 42 20 Software The Tech Line France RENAULT TRUCKS 33 4 72 96 20 00 If the tool has to be returned we request you to Enclose obligatorily the anomaly report during each return Return only the damaged equipment Do not return any acce
17. on screen 7 Then select Pairing 8 Your tablet and the VCI are paired the serial number of the paired VCI is displayed at the bottom of the main menu screen Maintenance 3 1 IMPORTANT Environment Use the equipment at an ambient temperature of 0 to 45 C Do not use the equipment during 1 hour following a sudden change of temperature condensation problem Protect the equipment from a prolonged exposure to sunlight Do not place the equipment near sources of inflammable liquids for preventing risks of fire and explosions Do not leave the cables and the peripherals near a source of heat or burning m Do not use the equipment under rain or on a wet surface for preventing risk of electrocution and damages to the equipment e Do not splash liquids on the equipment water acid cleaning materials etc e Do not drop the equipment e Never block the ventilation grill placed under the equipment e Do not open the equipment Do not attempt using software other than those supplied with the equipment or by RENAULT TRUCKS e Clean the tablet with a damp soft cloth e The CD ROM ejection trap should be immediately replaced after inserting or removing a CD ROM in order to keep the reading head clean e Do not use solvents for cleaning the Diag E VAULT 3 2 Wiring Connectors of the tablet Ethernet oa a 1 A licrophone tf phone
18. s Location of card for radiotink Power supply unit 3 P em Serial link R 232 External keyboard USB link Parallel link Power suplly link External screen VCI link printer dl OF e E 1 Carrier detection Data 5V Strobage Ground Analog output red RXD 2 Carrier reception Not used USB DO NC Analog output green 3 Data transmission 5Vcc USB D 15V Analog output green RTS 4 Terminal ready Clock Ground D2 NC 15 5 Ground signal D3 Ground DSR 6 Data ready D4 Analog ground red DIR Ask for sending D5 Analog ground green NC 8 D Analog ground blue NC 9 Ringing signal D7 Key BAT 10 Accuse receipt Analog ground R100 1 Busy NC R100 12 End paper NC Ground 13 Selection Horizontal sync 14 Auto line jump Vertical sync 15 Printer init Reserved 16 Entry select 17 25 Ground signal sm ee 19pts BAT APC Ground ISO 0 ISO 1 ISO 2 ISO 3 ISO 4 50 5 10 12 13 14 15 10 17 18 19 ISO 6 ISO 7 Ground SAE 0 SAE 1 Ground CAN CAN L Ground DIAG sp sepe ee O BANTAMATE 19pts RAD TXD RIS CTS DSR DIR RNG DCD
19. se the Diag according to the instructions provided ACTIA Place only the stylus in contact with the tactile pad Always use preferably the exit icon located on the main menu for shutting down the Diag tool This equipment is designed exclusively for a professional use CODES _ Power supply voltage es 8 V to 32 V You have to install the Acrobat Reader free software for reading pdf files on your PC for reading this documentation Start up 2 1 CONNECTIONS Connection diagram Your Diag tool is composed of two sub assemblies e Diag NC Tablet e Radio Frequency VCI Connect these components according to the following diagram lt Q Cable 911641 VCI to tablet communication mode These two sub assemblies can communicate with each other via Radio frequency link OR Wired link radio frequency link is used in the nominal operating mode Precautions during the radio frequency link mode eFor implementing the radio frequency link between the tablet and the VCI you must first pair the two sub assemblies refer Section 2 4 Pairing e Your diagnostic tool is equipped with a wi fi radio frequency link type 802 11B The legislation in force relating to the use of radio frequency bandwidths satisfies the local regulations Before using it outdoors make sure that it is authorised by the local regulations eThe radio frequency link has a ran
20. ssories cable or battery Return the tablet tool of Diag with its radio card E E E m x If you are unable to reach the Hot Line overload outside the working hours etc an answering machine shall receive your call and provide you with our fax no the working hours H WORKING HOURS For all the telephonic support services the working hours are From Monday to Thursday from 8 30 a m To 12 00 p m and from 2 00 p m to 5 30 p m Friday from 8 30 a m to 12 00 p m and from 2 00 a m to 5 00 p m Do not hesitate to leave a message on the answering machine we shall call you back very soon Standard replacement On decision of the Hot Line Actia Muller Services a standard replacement of your diagnostic tool shall be made subject to a normal use of the product This service provided by us consists in replacing the defective tool by a tool in working condition at your site The standard replacement service does not cover The cases of breakage that are noted by ACTIA on reception of the returned product even though this is not mentioned by you during your first call to the Hot Line Actia Muller Services A repair estimate shall be sent to you e Equipment from the previous generation DIAGNOSTICA and DIAGNOSTICA The technical modifications made by you to the products the responsibility for which cannot be attributed to ACTIA or to RENAULT TRUCKS e
21. t 190 Of 207 Fax 56 223 570 99 PROVIDENCIA SANTIAGO KSU A TECHNIK Tel 41 566 197 757 Lagernstrasse Fax 41 566 197 766 115610 WOHLEN ANDETSBERGER Tel 43 775 283 768 FARD 1 D N Tel 98 218 500 394 Am Wiesensteig 14 Fax 43 775 287 056 N9 8th Alley Mir Emad street Fax 98 218 500 395 4910 REID INNKREIS Motahari Ave 15878 TEHERAN KOKUKA SHOKAI Tel 81 523 313 351 5 23 Chikamadori Minami Ku Fax 81 523 226 553 Q TESZT Tel 361 205 8472 NAGOYA 457 0071 T t nyi ut 84 86 Fax 361 205 8471 ADOSOGLOU Tel 30 210 921 6752 d o 122 Sygrou Avenue Fax 30 210 923 805 1 SOMACS Tel 216 714 256 09 11741 ATHENS 2 2 Rue el Fouledh 2 1 Fax 216 714 279 41 TACT Tel 972 89361477 ae ERNE RADE Kiryat Weizmann Rabin Park Fax 972 893 633 08 FORMULA 1 Tel 40 092 398 133 Openhaimer 7st Street Lucaci Nb44 1 Floor Fax 40 094 336 450 76000 REHOVOT Apt 5 Sector 3 TIMPO Tel 90 212 276 6605 Atat rk Sanayi Sitesi 2 4067 Fax 90 212 276 6606 ACTIA DO BRASIL Tel 55 513 358 02000 Ada 8 Parsel 14 Sok N 460 Sao Paulo 555 Fax 55 513 337 6081 MASLAK ISTANBUL 90230 161 PORTO ALEGRE RS ATAL Tel 420 361 251 7912 INDUSTRIALES TELME Tel 54 1 755 2811 Lesli 47 Fax 420 361 253 043 Calle 48 N 1327 Fax 54 1 755 2811 39001 TABOR HORKY V MAIPU AVTO OIL Tel 359 256 9182 ORO SAN 126 blvd Tzar Boris Fax 359 256 9182 DIAGNOSTIC DEVELOPMENTS Tel 27 317
22. wn Shuts down the tablet Configuration for access to the configuration screen for example updating pairing etc Services Provides access to some of the services offered for example Dealernet Diagnostic Provides access to the RENAULT TRUCKS diagnostic software Accessories Provides access to the functions relating to accessories for example workshop terminal endoscope measurement unit User manual Provides access to the user documentation 2 5 TASKBAR NAVIGATOR For displaying the task bar allowing you to access rapidly the software functions for example virtual keyboard W DATA press the button Taskbar Press the button again for hiding the Taskbar Taskbar access button a r Ip RENAUL T 26 VCI TABLET PAIRING E j TQ ms 1 Ut The two sub assemblies can be synchronised exclusively by a pairing O Miar ACF A tablet can function with ONE and only one VCI A A can function with ONE and only one tablet WARNING If one of the sub assemblies is changed carry out a fresh pairing Procedure 1 Connect the cable between the NG tool and the 2 Connect the cable between the and diagnostic socket of a vehicle 3 Switch on power to the tablet 4 Check the lighting of the green indicator on the VCI 2 911640 91164 911639 ON 5 Select the item Configuration from the main menu 6 Select VCI from the Configurati
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