User Guide Phonak ComPilot II
Contents
1. 702. Nothing happens when press a button on the ComPilot II Only the indicator light tripple flash red m The ComPilot II is in locked state m Press the connect button and home CS button simultaneously to unlock or lock ComPilot II 53 ID Gannc At IU SETVICE a 10 1 Local warranty Please ask the hearing care professional where you purchased your device about the terms of the local warranty 10 2 International warranty Phonak offers a one year limited international warranty valid as of the date of purchase This limited warranty covers manufacturing and material defects The warranty only comes into force if proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods 54 10 3 Warranty limitation This warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial number Date of purchase Authorized hearing care professional stamp signature 55 Compliance information Declaration of conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requiremen
3. Troubleshooting Service and Warranty 10 1 Local warranty 10 2 International warranty 10 3 Warranty limitation Compliance information Information and explanation of symbols Important safety information 41 42 43 44 45 54 54 54 55 56 60 64 Your ComPilot Il is a premium quality product developed by Phonak one of the world s leading companies in hearing technology Please read the user instructions thoroughly in order to benefit from all the possibilities your hearing system offers AA Compatibility information Check your hearing aid compatibility with your hearing care professional Phonak life is on www phonak com CE mark applied 2014 2 Getting to know your ComPilot II The intended use of ComPilot II is to wirelessly connect different Bluetooth devices to your hearing aids For example cell phones MP3 players etc You can also connect other audio devices directly via a plug E g computers Roger and FM receivers ComPilot Il can also be used as a remote control to adapt your hearing aids to different listening situations Please note that your hearing care professional must configure your ComPilot II before it can be used as a remote control for your hearing aids Bluetooth is a registered trademark owned by the Bluetooth SIG Inc 2 1 Legend Buttons Main Volume up down Home Connect On Off switch Inputs Microphones Au
4. TV or listening to music through it It offers the following benefits m Wireless transmission up to 30 meters 90 ft m Analog and digital inputs optical coaxial m Charging cradle for ComPilot Il Refer to the TVLink II user guide for pairing instructions 29 6 Using ComPilot Il as a remote control Before this functionality can be used your hearing care professional must enable the remote control in ComPilot Il 6 1 Changing the volume Press buttons on ComPilot Il m to increase the volume a G to decrease the volume Adjusting the volume with ComPilot II will have the same effect as adjusting the volume directly on your hearing aids Reducing surrounding sounds You can reduce the surrounding sounds with a single button press This may be helpful during music or phone streaming The level of reduction is set by your hearing care professional m Press and hold the volume down button gt 2 sec for more reduction m Press and hold the volume up button gt 2 sec to return to the original hearing aid volume 6 2 Changing the program Changing hearing aid programs is only possible if no streaming is in progress Press the main button to change W hearing aid programs Press the home button to return to the startup program and volume level of your hearing aids 31 6 Using ComPilot Il as a remote control 7 Using ComPilot with Roger EM If ComPilot Il is used
5. cannot hear the caller m The call was transferred to your phone 46 m Make sure the call is transferred back to ComPilot II via the phone menu Causes What to do ComPilot II is no longer recognized by the phone or other Bluetooth device to which it was previously paired m2 minutes after not finding a device ComPilot II will stop seeking devices to save power m The devices are too far away from each other m ComPilot Il can be paired to a maximum of 6 different Bluetooth devices If the internal memory is full new pairings may overwrite previous pairings m Pairing was deleted m Switch ComPilot Il off Wait until the red indicator switches off then turn device on again m Bring devices within a meter of each other and try again m Repeat the pairing between ComPilot Il and the Bluetooth device which was over written m Repeat the pairing between ComPilot Il and the Bluetooth device which was deleted am not streaming but the hearing aids keeps switching between the Bluetooth and the n ormal hearing aid program m Your phone sends sounds to ComPilot II due to incoming SMS or e mails m Phone key tones are switched on m Disable the system sounds for reminders alarms SMS etc via your phone menu m Switch off phone key tones via your phone menu hear my phone s key press tone s in my hearing aids m The key press tones may be enabled on your p
6. connect to any previously paired keent Bluetooth device Switching On Green 2 seconds 1 Turn on your ComPilot Il Switching Off Blink red then solid for 2 Press and hold the connect and volume up 2 seconds buttons for 10 seconds until the blue rapid blinking oom BD Battery above 10 Slow blink green ooo lt 10 battery left Please charge Short blink red ooo Charging required at least 2 hours No blinking just after switching On SS B Enable Disable lock state 40 Triple flash red locked ooo Triple flash green unlocked ooo audio indicator stops 3 Also delete the ComPilot II pairing entries on your mobile phone before any re pairing 4 Repeat the pairing procedure as described in chapter 4 2 41 42 8 7 Caller identification The ComPilot Il is able to tell you the name of the caller ComPilot II will try to access information about the caller from your phone book It will be spoken through your hearing aids as follows m The stored name in your phone s phonebook m The number if the name is not known Your hearing care professional can configure the language setting of your ComPilot Il Alternatively you can also use the Phonak RemoteControl App to configure the language setting see chapter 8 9 8 8 VoiceAlerts spoken messages Informs you about the different operation modes and status of the ComPilot Il using spoken messages Your hearing ca
7. pairing m Enter 0000 four zeros when prompted for a code hear intermittency during an audio transfer via ComPilot Il m The Bluetooth device is too far away or worn in a back pocket body shielding m ComPilot Il searches for known devices for 2 minutes after switching on m A phone connected to other devices such as a PC may not be able to continuously stream music Do not to exceed the maximum distance 15 30 ft and keep Bluetooth devices in front of you m After 2 minutes ComPilot II will stop searching and the intermittency will stop m When using your Bluetooth phone as music player disconnect it from other devices such as PCs 45 9 Troubleshooting Causes What to do The volume of the music is too loud or too quiet The volume of phone conversations is not comfortable too low or too high m Different audio sources have different outputs m To change the volume of the phone or any other sound source to ComPilot Il use the volume control of that external device have difficulties understanding noisy environment the phone conversation in a m Your hearing aid microphones are set too high during the call m Reduce the hearing aid volume by pressing the amp button see chapter 6 1 m f the sound volume over the phone or music is too low after this reduction use the phone volume button to increase the volume The caller can hear me but
8. the side with your fingers or clothes 21 4 8 Additional features The following features can be set either using the Phonak RemoteControl App see chapter 8 8 or by your hearing care professional Your phone must support these features Please consult the phone user manual for details Caller s name announcement By default ComPilot II will announce the caller s name as shown on the phone display caller identification The following features can be enabled separately Press and hold the assigned button 2 sec to use the feature 1 Last number redial This will redial the last dialed number 2 Voice dial Allows you to say the person s name instead of typing the number 3 Dial preferred number Directly dials a pre defined number 4 Hold call While in a phone conversation this will put the call on hold The caller stays on the line but there is no audio transfer and the hearing aids switch to the previously active hearing program 5 Transfer call This allows you to forward a phone call to another telephone Your hearing aids will switch back to the last hearing program To transfer the call back to ComPilot Il press and hold the main button The call will now resume through your hearing aids 4 9 Using the external phone microphone Use the optional microphone MC1 if you wear ComPilot Il underneath clothing during a phone call m Plug the 3 5mm microphone plug into the audio input of ComPilo
9. 3 4 How to wear Before any phone call music or TV streaming m Insert the hearing aids into your ears correctly and switch them on m Switch ComPilot Il on m Put the ComPilot II neckloop aw around your neck m Insert both plugs firmly 3 5 Sound demonstration Wear your hearing aids and ComPilot II correctly and switch them on see chapter 3 4 Press and hold the main button while switching on the device Release the main button The audio indicator light will turn pink 3 Getting started The hearing aids will switch to streaming mode and you will hear the ComPilot Il sound demonstration m Use volume up down buttons to adjust the volume m The demo will stop after 3 minutes or when the main button is pressed CO Adjusting the volume during the sound demonstration will also set the volume level of the spoken ComPilot II messages see chapter 8 8 If you cannot hear the sound demonstration please consult the troubleshooting section see chapter 9 The default language setting of a new ComPilot II is English and can be configured by your hearing care professional or the Phonak RemoteControl App see chapter 8 9 4 Phone calls 4 1 How it works ComPilot Il acts as an interface between the phone and your hearing aids During a call you will hear the caller s voice directly in your hearing aids ComPilot Il picks up your voice through its own microphones Speak into ComPilo
10. ComPilot Il is connected to your phone as described in chapter 4 3 m Use your phone music player to play music Streaming audio via other devices To use ComPilot Il with a Bluetooth enabled audio device e g mp3 player you must first pair the devices m Switch on ComPilot Il m Press and hold the connect and volume up buttons simultaneously 2 sec until the audio indicator starts to rapidly blink blue a m Start the pairing process on the Bluetooth device within 1 minute according to the device s user guide and use code 0000 if prompted 27 28 5 Streaming audio m After successful pairing the audio indicator will stop rapidly blinking m Press play on the Bluetooth device if needed m Streaming will start automatically and the audio indicator will turn solid blue indicating a successful connection To adjust the volume of the audio signal use the volume on the audio device Press the main button to pause and restart streaming To stop Bluetooth streaming completely switch the other Bluetooth device off or disable its Bluetooth feature Please refer to the device s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described CO ComPilot II streaming time is more than 20 hours with a fully charged battery 5 3 Streaming audio from TV or HiFi It is recommended to use the dedicated and optimized Phonak TVLink II basestation for watching
11. Phonak ComPilot II User Guide 029 0308 02 2014 03 A W Phonak AG All rights reserved w Phonak AG LaubisrUtistrasse 28 CH 8712 St fa Switzerland www phonak com C A A PHONAK Welcome Getting to know your ComPilot II 2 1 Legend Getting started 3 1 Setting up the power supply 3 2 Charging the battery 3 3 Switching On Off 3 4 How to wear 3 5 Sound demonstration Phone calls 4 1 How it works 4 2 Initial pairing to a phone 4 3 Connecting to the phone 4 4 Making a call 4 5 Accepting a call 4 6 Ending a call 4 7 Advanced phone options 4 8 Additional features 13 13 14 16 17 17 18 19 22 4 9 Using the external phone microphone 4 10 Using the protective silicon skin 5 Streaming audio 5 1 Streaming audio via a cable 5 2 Streaming audio via Bluetooth 5 3 Streaming audio from TV or HiFi 6 Using ComPilot Il as a remote control 6 1 Changing the volume 6 2 Changing the program 6 3 More remote control information 7 Using ComPilot II with Roger FM 8 More detailed information 8 1 Main button functionality 8 2 Locking the buttons 8 3 Switching off the indicator light 8 4 Managing multiple inputs 8 5 Understanding the indicator lights 23 24 26 26 27 29 30 30 31 32 33 35 35 36 36 37 39 10 11 12 13 8 6 Deleting paired Bluetooth devices 8 7 Caller identification 8 8 VoiceAlerts spoken messages 8 9 Phonak RemoteControl App
12. antee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the device and receiver m Connect the device into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Notice 4 Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law S REI and the Japanese Telecommunications Business Law ETA 3254 This device should not be modified otherwise the granted designation number will become invalid 58 59 60 cE With the CE symbol Phonak AG confirms that this Phonak product meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R amp TTE Directive 1999 5 EC on radio and telecommunications equipment This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the device is specified as an applied part of Type B This symbol indicates that it is important for the user to read and take int
13. as a eo R ComPilot Il can be used together with Roger or FM handheld remote control es receivers through its direct audio input Europlug without neckloop GH BA m Place the Roger FM transmitter near the sound source and turn it on m Max distance to the hearing aids is 110cm 43 m Attach your receiver to ComPilot II m Hold ComPilot Il as via the Europlug socket as shown shown in the picture turn receiver on if required 6 3 More remote control information When a signal is detected you will hear a beep notification m Press and hold the home button gt 2 sec to through your hearing aids select the favorite hearing program configured by the hearing care professional m Press main button to accept m Both hearing aids are controlled at the same time the signal m Press main button again to stop or resume the signal 32 33 7 Using ComPilot II with Roger FM After 20 seconds the input will be put on hold automatically if you do not accept it As long as a signal is received the hearing aid programs cannot be changed via the main button If ComPilot II does not receive a signal through the Europlug for 3 minutes an alert will be heard This alert will be repeated every 15 minutes until you stop the Europlug streaming 34 8 More detailed information 8 1 Main button functionality functions 1 Phone It accepts and ends a phone call l 2 Stream It pauses and
14. ation on your ComPilot Il During a phone call the other party has difficulty hearing me m ComPilot Il microphone openings may be covered m ComPilot Il may not be worn correctly m ComPilot Il may rub against clothing m Make sure the microphone openings are not covered by part of your body clothing or dirt and debris m Do not turn ComPilot II sideways and make sure the neckloop plugs point towards your mouth as you speak m Reduce movement while you speak or consider using the external microphone optional Causes What to do m The surrounding noise may be too loud m Although ComPilot Il features noise reduction technologies very noisy environments should be avoided m Suggest to your callers that they increase the phone volume ComPilot Il is unresponsive or there are no light indicators when switching on m ComPilot Il may be completely discharged m t may indicate a software problem m Charge your ComPilot II for at least 1 hour m Unplug any connectors from ComPilot Il m Switch ComPilot Il Off and On again m Consider resetting ComPilot Il The operating time of your Com Pilot Il is reduced substantially m The battery typically needs several charging cycles to achieve full performance Please consult the datasheet for the typical operating time for your ComPilot Il m Charge for at least 3 hours the first time you charge ComPilot Il m L
15. dio input 3 5mm jack Roger FM Europlug Charging input mini USB Indicator lights Audio Power Others Neckloop sockets Neckloop 3 Getting started ComPilot Il must be set up and charged before use 3 2 Charging the battery 3 1 Setting up the power supply m Plug the larger end of the charging cable into the Ome Select the adapter that corresponds to your country universal power supply Plug the smaller end into the OWN mini USB port on ComPilot II m Plug the power supply into a power outlet UK AUS US EU m Firstly insert the top round end of the adapter into the round corner of the power The power indicator is red during charging and will supply turn green when charging is complete m Click the bottom end of the adapter in to lock it into place CU ComPilot Il has a non removable rechargeable battery m To remove first pull back the tab on the power supply m Pull the adapter upwards to remove it Before using ComPilot II for the first time charge it for at least 3 hours 3 Getting started It is safe to leave ComPilot II connected to the charger overnight The full performance of a new battery is achieved only after three complete charge and discharge cycles 3 3 Switching On and Off Slide the power switch as shown to turn the ComPilot Il On or Off S ae Off On Switch ComPilot Il off when not in use
16. e main button to end the call You can also end a call on your phone instead of your ComPilot II You will hear the previously active program or audio source 4 7 Advanced phone options Rejecting a call Press and hold the main button 2 sec until the ringtone stops Using your phone to reject the call will have the same effect Setting the phone volume Use the phone s volume buttons to adjust the phone volume to a comfortable level For better understanding of a call surrounding sounds picked up by the hearing aids are reduced according to the settings made by the hearing care professional Reducing surrounding sounds m Press and hold the volume down button 2 sec for more reduction m Press and hold the volume up button D sec to return to the default reduction 20 4 Phone calls Disabling unwanted alerts Some cell phones are configured to play key press tones SMS announcements and confirmation beeps You are able to hear these alerts in your hearing aids If this is disturbing refer to your phone user guide for information about disabling these alerts How to hold ComPilot II during phone calls Note Maximum distance between ComPilot Il and the phone is 5 10 m 15 30 ft m Wear ComPilot Il around the neck during the phone call m In very noisy environments you can move ComPilot Il closer to your mouth JA CL JW ua amp 5 L m Avoid covering the microphone openings on
17. e ringtone even when listening to other audio sources If you reject or terminate the call audio streaming will resume If you want to listen to music from your connected mobile phone you must start the music via your phone initially it cannot be started from the ComPilot Il 37 8 More detailed information Selecting audio sources 38 a pause or resume the source source in a fixed sequence proceed to the next source One source Each press of the main button will Multiple sources After each press of the main button ComPilot Il selects the next connected If a source is not connected the ComPilot II will Every connected source has a fixed place in the sequence as shown in the picture rma eD 8 5 Understanding the indicator lights audio Bluetooth pairing Rapid blink blue 000000 1 Bluetooth device connected Short blink blue ooo 2 Bluetooth devices Double blink blue connected eee ee Phone or music streaming Solid blue via Bluetooth Plug or Europlug streaming Solid orange ag Demo sound playing Solid pink ea b 39 8 More detailed information 8 6 Deleting paired Bluetooth devices S If you encounter issues with one of the paired devices you may consider deleting the pairing to the ComPilot Il Charging Solid Red es A Deleting the pairing of Bluetooth devices removes Charged and full battery Solid green the ability to
18. er license Other trademarks and trade names are those of their respective owners e Japanese mark for certified radio equipment 63 13 Important safety information The following pages contain important safety information Hazard warnings A Keep this device out of reach of children and mentally challenged people or pets A For persons with active implantable medical devices i e pacemakers defibrillators etc the use of this device is not permitted Ask your hearing care professional for details A Only use hearing aids that have been specially programmed for you by your hearing care professional A Do not wear the device around the neck while it is connected to any programming equipment A Changes or modifications to the device that were not explicitly approved by Phonak are not permitted 64 A Opening the the device might damage it If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide consult your hearing care professional A This product has an embedded non replaceable battery Do not attempt to open the product or remove the battery as this may cause injury and damage the product A Dispose of electrical components in accordance with your local regulations by Phonak AG A External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories a
19. et a new ComPilot II discharge completely three times 51 9 Troubleshooting Causes What to do have interruptions while my audio streaming is active 52 m The neckloop antenna is broken m ComPilot Il is too far away from the hearing aids while streaming m Hearing aids are not worn correctly m Bluetooth signal is out of range m Bluetooth transmitter is affected by an obstacle e g cellular phone m Replace the neckloop m Wear the ComPilot II with the neckloop around your neck or check if neckloop cable is plugged in the ComPilot II correctly m Wear ComPilot Il in upright position m Keep the Bluetooth device within the operating range cannot hear the demo sound m Hearing aids are not worn correctly m ComPilot Il is not worn correctly or switched Off m The neckloop is broken m Make sure your hearing aids are inserted correctly m Wear the ComPilot II with the neckloop around your neck or check if neckloop cable is plugged into the ComPilot II correctly m Make sure the ComPilot II is charged and switched on m Replace the neckloop Causes What to do cannot hear the call in my hearing aids when using my cordless phone with ComPilot Il m Some older phones cannot automatically stream audio to ComPilot Il m The connection must be initiated manually m Type the number on your phone m Then press the connect button and wait 5 seconds
20. ey will automatically connect to each other If they do not connect automatically go to your phone s Bluetooth menu and select ComPilot Il from the list If you are required to connect manually please refer to your phone s user guide Confirmation of successful connection is indicated on ComPilot Il by the audio indicator blinking blue The connection will be maintained as long as the devices remain on and within range ComPilot II can connect to two phones at the same time but only one call at a time is possible When pairing to a phone we recommend to disable the phone key tones and SMS alerts 4 4Making a call Enter the phone number using the phone keypad and press the dialing button You will hear the dialing tone through your hearing aid Speak into ComPilot Il not into the phone when the call is in progress 4 5 Accepting a call When a call is received on your cell phone m ComPilot Il audio indicator will show a solid blue light m It will take about 2 seconds before you hear the ringtone through your hearing aids m Press the main button once you hear the ringtone through your hearing aids 18 If a second call comes in on the same phone m Press the main amp button to accept m Press and hold the main button 2 sec to reject An incoming call from a second paired phone will be ignored during an active call 4 6 Ending a call Press th
21. hone m Deactivate key press and confirmation tones on your phone Please refer to the phone s user guide 47 48 9 Troubleshooting Causes What to do Every time switch on my phone the music player starts m For some phones this is normal behavior and not initiated by ComPilot Il m Some phones can be configured not to start the music player automatically m Stop the music player via phone menu after the phone is connected Every time get in my car the Co phone behaves unexpectedly mPilot Il connection to my m The car Bluetooth system connects to your phone m Consider disconnecting the car system from your phone accepted the incoming phone call but cannot hear the call in my hearing aids m Some phones when accepting the call through the phone button don t use ComPilot Il m Always accept the call by pressing the main button The phone is ringing but the Aud io indicator is not solid blue and there is no ringing signal through the hearing aids m Bluetooth is disabled in the phone m ComPilot Il and your phone are not connected to each other m Ensure Bluetooth is enabled according to your phone s user guide m 1 Disable the Bluetooth functionality in your phone and turn it on again Causes What to do m ComPilot Il is not paired to the phone m The distance is too great between ComPilot Il and the phone 2 Restart C
22. nerating magnetic fields O Protect the device connectors plugs charging slot and power supply from dirt and debris 67 13 Important safety information Clean the device using a damp cloth Never use household cleaning products washing powder soap etc or alcohol to clean the device Never use a microwave or other heating devices to dry the device The digitally coded inductive transmission technology used in the device is highly reliable and experiences virtually no interference from other devices It should be noted however that when operating the hearing system near computer equipment larger electronic installations or other strong electro magnetic fields it may be necessary to be at least 60 cm 24 away from the interfering device to ensure proper operation CO Keep the device at least 10cm away from any kind of magnets Do not disconnect the neckloop while the device is transmitting signals to your hearing aids Do not connect an USB or audio cable exceeding 3 meters 9ft in length to the device When the device is not in use turn it off and store it safely Other important information High powered electronic equipment larger electronic installations and metallic structures may impair and significantly reduce the operating range If the hearing aids do not respond to the device because of an unusual field disturbance move away from the disturbing field 69
23. o account the relevant information in this user guide Indicates the medical device manufacturer as defined in EU Directive 93 42 EEC This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety Qo P E EMC and radio communications compliance label Australia Operating conditions The device is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guide 61 62 Temperature transport and storage 20 to 60 Celsius 4 to 140 Fahrenheit Temperature operation 0 to 40 Celsius 32 to 104 Fahrenheit Keep dry Humidity transportation and storage lt 90 non condensing Humidity operation lt 95 non condensing Atmospheric pressure 200 hPA to 1500 hPA Dx The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose of old or unused device at waste disposal sites intended for electronic waste or give your device to your hearing care professional for disposal Proper disposal protects the environment and health D Bluetooth The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Phonak is und
24. omPilot Il by switching it off and then on The ComPilot II Bluetooth functionality will be automatically reactivated 3 Activate ComPilot Il by selecting it in the phone s Active device menu 4 Reduce the distance between ComPilot Il and the phone m Follow the pairing process in this guide m Wear ComPilot Il around your neck Keep distance to phone lt 10m lt 30 ft The phone is ringing the Audio i ndicator is solid blue but there is no ringing signal through the hearing aids m ComPilot Il is out of range of the hearing aids m Phone is set to vibrate m You are already ona phone call and a second call cannot be recognized m Wear ComPilot II correctly around your neck with both neckloop plugs firmly plugged in m Enable ring tone on phone m Hang up the first phone call then accept the second call 49 9 Troubleshooting Causes What to do My phone rings but the name of acoustically the caller is not heard 50 m The Caller identification feature is not available or not enabled on your phone m Two phones are connected to your ComPilot Il m Caller identification may be switched off m Please refer to the phone s user guide to check the availability of this feature m f two phones are connected Caller identification is only available on the phone that was last paired to ComPilot Il m Please ask your hearing care professional to enable Caller identific
25. pproved by Phonak AG to avoid any electrical shock A Using the device its connectors or cables in any way contradictory to their intended purpose as described in this user guide e g wearing the USB cable around the neck can cause injury 65 13 Important safety information A When operating machinery ensure that no parts get caught in the machine A The mini USB port is to be used for the described p purpose only A For safety reasons only use chargers supplied by Phonak or stabilized chargers with a rating of 5VDC min 500 mA A Caution electric shock Do not insert plug alone into electrical outlets A Do not use the device in explosive areas mines or industrial areas with danger of explosions oxygen rich environments or areas where flammable anes thetics are handled or where electronic equipment is prohibited 66 Information on product safety Protect the device from excessive moisture bathing swimming heat radiator car dashboard or direct skin contact when sweating workout fitness sport Do not drop the device Dropping onto a hard surface can damage your device Special medical or dental examination including radiation described below may adversely affect the correct functioning of your device Remove and keep it outside the examination room area before undergoing m Medical or dental examination with X ray also CT scan m Medical examinations with MRI NMRI scans ge
26. re professional can configure the language setting as well as the speech levels available m Warnings only Spoken information about a low ComPilot Il battery and during the Bluetooth pairing process m Standard Additional information about switching ComPilot Il on or off start or end charging during streaming input channel selection and Europlug announcements m Detailed Additional information about start or end of charging even if no streaming source is active external microphone connection Bluetooth device connect or disconnect and transfer or hold a call 43 8 9 Phonak RemoteControl App The Phonak RemoteControl App is a Smartphone application which offers additional control of your hearing aid Features are visualized on your Smartphone screen and give you the ability to partially configure your hearing system Experience more m Individual left right volume control m Direct program or alternative audio input selection m Support for the Bluetooth pairing process We For more information and download of the RemoteControl App visit the website http www phonak com rcapp ol ol 44 For any problems not listed in this user guide please contact your hearing care professional Causes What to do During Bluetooth pairing my ot her device is prompting me for a code what do have to enter m The pairing code is required for the initial coupling of ComPilot II with your Bluetooth device
27. resumes the streaming from an audio device 3 Remote control t changes the hearing aid programs ComPilot II must be configured as a remote control by your hearing care professional pp The main Bi button has multiple S i The hearing programs cannot be changed when m a phone call is in progress m a Bluetooth device is streaming or paused m an audio cable is plugged in m a direct audio input is available 35 8 2 Locking the buttons To prevent the buttons being accidentally pressed m Press the connect and home button simultaneously to lock or unlock H the buttons d J m The power indicator will triple blink red indicating that the buttons are locked Accepting an incoming call is still possible The key symbol on the back reminds you of the lock function 8 3 Switching off the indicator light If the indicator light is disturbing m Lock the ComPllot Air Il as described in chapter 7 2 m During locked state the indicator light remains switched off CO A low battery state will be shown 36 8 4 Managing multiple inputs When an audio source is connected via ComPilot II your hearing aids will automatically switch to the special streaming programs It is possible to have multiple audio sources connected and in operation with ComPilot II m Two Bluetooth devices m One 3 5mm audio plug m One direct audio input Europlug OO A phone call always has priority You will hear th
28. t Il not into the phone when a call is in progress ln Bluetooth j Caller s voice 4 2 Initial pairing to a phone It is only necessary to perform the pairing procedure once with each Bluetooth device e g a phone ComPilot II will connect automatically to the phone after the initial pairing m On your phone ensure that Bluetooth is enabled and search for Bluetooth devices in the connectivity setting menu m Switch on ComPilot Il m Press and hold the connect and volume up buttons simultaneously 2 sec until the audio indicator starts to rapidly blink blue 14 m Start the pairing process on the phone within 1 minute according to the phone user guide m Your phone shows a list of found Bluetooth devices Select Phonak ComPilot II from this list and enter the code 0000 if prompted m ComPilot Il requires access to your phone book When prompted accept the request m After successful pairing the audio indicator will stop blinking blue A quick pairing instruction Bereet is also shown on the back Bor ee ee code of ComPilot Il CU For more information about Bluetooth pairing instructions specific to some of the most popular phone manufacturers go to http www phonak com compilotl 16 4 3 Connecting to the phone Wear your hearing aids and ComPilot II correctly and switch them on see chapter 3 4 After your phone has been paired to ComPilot Il th
29. t Il the internal microphones on ComPilot II will be disabled 23 24 4 Phone calls m Use the clip to place the microphone close to your mouth ei cd SX m Put the neckloop around your neck and switch ComPilot Il on Jackets etc will not negatively influence the wireless link to your hearing aids Use only the recommended external microphone from Phonak 4 10 Using the protective silicon skin To protect the ComPilot II when wearing it underneath clothing use the protective silicon skin m Slip the silicon skin onto the back of ComPilot Il m Plug the neckloop through the neckloop sockets into ComPilot Il PHONAK ait y fi 900000000 eg2299990 209000000 E Gogo A The protective skin does not guarantee complete resistance against water moisture or sweat 25 5 Streaming audio Before streaming wear your hearing aids and ComPilot Il correctly and switch them on see 3 4 5 1 Streaming audio via a cable m Insert the audio cable into ComPilot Il m Insert the other end of the audio cable into the headphone socket on your audio player and start the player The audio streaming will automatically start Adjust the volume on your audio player Press the main button to stop and restart streaming 26 5 2 Streaming audio via Bluetooth Streaming audio via cell phone You can stream music wirelessly from your cell phone m Make sure
30. ts of the Medical Devices Directive 93 42 EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on http www phonak com worldwide locations Australia Supplier Code Number N15398 New Zealand Supplier Code Number Z1285 56 Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice 2 Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications 57 11 Compliance information However there is no guar
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