MC155A-R2 Manual
Contents
1. 6 Chapter 4 Manual Dialing and Modem Configuration 4 Manual Dialing and Modem Configuration Cellular telephones and some pay rotary dial international and digital or PBX telephone systems will not accept the dialing tones produced by your modem If your modem won t dial automatically or you are using one of the phone types listed above simply follow the procedures below 1 Look for a manual dialing feature in your communications software When you select the manual dialing feature your software will lead you through the dialing Remember to get a new dial tone before dialing 2 If your software doesn t have a manual dialing feature you can still dial for your modem however you must give the modem additional information Instruct your modem to ignore dial tone detection This feature will most likely be found in your software s modem setup menu Go to step 3 e If your software doesn t have an ignore dial tone detection feature you must invoke the ATX3 command which will instruct the modem to ignore the dial tone Look for the box or command line labeled initialization string command or dialing string command Insert X3 immediately after AT in the command line See Table 1 for examples Once you ve entered the necessary initialization string or command save the configuration and restart your communications software to make the changes take effect Now you are ready to dial manually2. If possible dangle the Phone Coupler II and handset by their cords e Modem Incompatibility Use a lower modem speed PHONE COUPLER II 3 If the Phone Coupler II is malfunctioning the problem is either a transmit or receive failure To determine if the Phone Coupler IT needs service do the following a Using a terminal emulator program ProComm Crosstalk Terminal accessory etc type command AT and press the Enter key The modem should respond with OK If it doesn t you have a communications software problem Correct the problem before proceeding b Connect the Phone Coupler II to the telephone handset get a fresh dial tone and type ATMIL2X3DT 1234567890 and press Enter AT means attention to the modem M1 turns on the modem speaker L2 sets the modem speaker to medium loudness X3 tells the modem to dial without a dial tone DT means dial using tones 1234567890 is a dummy phone number You should hear a dial tone from the modem speaker followed by ten tones If you cannot hear a dial tone then try another modem preferably of a different type If the Phone Coupler I will not work with a different modem contact your dealer Otherwise see step c c Remove the Phone Coupler II from the telephone handset Hold the Phone Coupler II speaker the rubber cup nearest the line cord 3 or 4 inches away from your ear Type AT M0 X3 DT 1234567890 and press the Enter key MO M zero
3. turns off the modem speaker If you can clearly hear the ten tones from the Phone Coupler II speaker your Coupler is functioning properly and the problem is either with your modem or your software If the tones can t be heard repeat this step using another modem If the Phone Coupler IT still won t produce dialing tones call Black Box lt BLACK BOX O Copyright 1996 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
4. Coupler II into your computer s modem jack Some modems have two jacks labeled LINE and PHONE always use the LINE jack The PHONE jack is used to attach an analog phone to make voice calls See Figure 3 Figure 3 Plugging Into the Computer s LINE Jack 2 Attach the Phone Coupler II to the telephone handset as shown in Figure 4 Strap the two units together tightly to provide a proper connection Make sure to note the position of the cords The AT amp T Merlin phone system uses a handset with a chisel shaped mouthpiece The Phone Coupler II includes a round rubber adapter that has a notch on one side for the Merlin handset The other side is placed over the Phone Coupler Ils speaker to allow use of the Merlin handset See Figure 5 Chapter 3 Operation Figure 4 Securing the Two Units Figure 5 Using an Adapter Disk PHONE COUPLER II 3 At this point your communications software should be loaded and ready to dial To ensure that you get a new dial tone depress the phone hook hang up the phone for approximately 3 seconds and then release NOTE If your modem fails to communicate or you receive messages such as no dial tone or no carrier see Chapter 4 3 3 The High Current Switch Some PC Card or PCMCIA modems the credit card size modems that fit in notebook computers require more current from the Phone Coupler Il If you have one of those modems you ll have
5. PHONE COUPLER II If your software has Then change the mw phone number to dial that includes phone number ATX3DT1 the characters ATD A separate dialing prefix and phone dialing prefix ATX3DT number or a dialing prefix that includes phone number 1 the characters ATD A field to enter a modem initialization modem add characters string and the characters AT do not initialization string X3 to the end appear in any dialing field described of the existing above modem initial ization string phone number A separate dialing prefix without ATD dialing prefix and phone number with no modem initialization string phone number Only a phone number to dial with no If this is the only situation that additional prefixes or strings and letter describes your software call for characters are not accepted technical support The phone number should be sent to the single digit 1 This alerts the modem to respond to an answer from the other modem 3 Set up your communications software so that you need to press just one more key for the modem to begin dialing 4 Depress the hook switch hang up the phone for at least 3 seconds 5 Release the hook switch and manually dial the phone number using the telephone keypad Remember to dial 9 for an outside line or 1 for long distance if required 6 Immediately after dialing press the key that instructs your software to begin dialing This must be completed before the call
6. to set a switch inside the Phone Coupler s battery compartment Here is a list of all the modems known to require high current mode Modems That Require High Current Mode Angia PCMCIA 14 4 with V 32 connector PCMCIA Safejack SJ 192 PCMCIA Safejack SJ 288 TE Megahertz CC3288 series PCMCIA List includes all PCMCIA Combo CC6288 series PCMCIA Cards Ethernet fax modem XJ2288 series PCMCIA XJ3288 series PCMCIA Motorola Marquis 28 8 PCMCIA fax LAN D NEC Noteworthy 14 4 PCMCIA Noteworthy 28 8 PCMCIA New Media V 34 Fax Modem PCMCIA V 34 Netsurfer 28 8 PCMCIA Chapter 3 Operation To find the switch remove the battery cover and the battery For high current mode push the switch toward the small rubber cup or the slotted cup mounting holes See Figure 6 for an illustration NOTE If the switch is set to the high current mode the battery life will be reduced from more than 30 hours of modem use to about five or six hours Standard High Current Switch Move to this side for Move to this side for Standard mode High Current mode Figure 6 Setting the current level 3 4 Tips for Better Performance Carbon Granule Microphones Many older phones pay phones and rotary dial phones use an old style of microphone made of carbon granules This microphone can be identified by the round shape of the mouthpiece on the telephone handset Gently tap any phone handset with a carb
7. A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada PHONE COUPLER II 10 ll NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a perso
8. Configuration 15 D Tronpe hoon menor 17 PHONE COUPLER II 1 Specifications Supported Telephone Types Operation Data Fax Rate Communication Line On Off Switching Connectors Battery Life Temperature Power Size Weight Rotary or pushbutton with standard or European handset carbon granular or electronic microphone Full or half duplex Up to 14 400 bps using V 42 bis error correction data compression Standard telephone lines PSTN Automatic power on only during transmission 1 RJ 11 plug to connect to modem 50 hours of continuous use Operating 40 to 100 F 4 4 to 37 8 C Storage 0 to 150 F 17 8 to 65 6 C 9V battery optional DC adapter for fixed use 7 7 H x 2 W x 2 2 D 19 6 x 5 1 x 5 6 cm 0 6 lb 0 3 kg Chapter 2 Introduction 2 Introduction 2 1 Overview The Phone Coupler Il is a high speed acoustic coupler that connects your modem to virtually any telephone With it you can send and receive faxes transmit data check your email or access on line services from your portable or notebook computer wherever you go Using advanced signal processing technology the Phone Coupler I can interface with the telephone system when no direct connection is available Communicate over pay cellular hotel digital PBX and international telephones up to 14 400 bps The actual speed may vary depending on the telephone modem line conditions and communications software 2 2
9. MT CL L NOVEMBER 1996 MC155A R2 lt BLACK BOX Phone Coupler II CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class
10. What s Included Your Phone Coupler II package should contain the following items If any of these items are missing please contact your supplier e Phone Coupler II e 9 volt alkaline battery e This user s manual e Adapter disk for square handset mouthpiece on AT amp T Merlin phones 2 3 The Phone Coupler Il The diagram on the next page Figure 1 explains the various parts of the Coupler Refer to this diagram before attempting to use your Phone Coupler IL PHONE COUPLER II Speaker Place against the mouthpiece of the telephone handset Securing Band Fastens unit Microphone Place to the telephone handset against the earpiece of the telephone handset RJ 11 Modular Plug Plug into the LINE jack of the modem Figure 1 Parts of the Phone Coupler II 3 Operation 3 1 Installing or Replacing the Battery The Phone Coupler Il is powered by one 9 volt alkaline battery One 9V battery should provide over 50 hours of continuous use To install the battery slide the battery compartment cover which is located halfway between the microphone and the speaker See Figure 2 below A spare battery can be stored in the carrying case pocket NOTE Do not attempt to pry off the compartment cover This could break the cover making it difficult to keep the battery snugly in place Figure 2 Sliding Open the Battery Compartment Cover MA PHONE COUPLER II 3 2 Installing the Coupler 1 Plug the Phone
11. is answered on the other end When the other modem answers the two computers will exchange the usual tones and establish a connection 1 Chapter 5 Troubleshooting 5 Troubleshooting Before proceeding verify that your modem works properly when directly connected to the phone line without the Phone Coupler II Then do the following e Check for dead or weak battery by replacing the existing battery e Make sure the Phone Coupler IT is correctly attached to the telephone handset e Verify correct communications software setup e Minimize external noise and vibration If the Phone Coupler II still does not work try the next suggestions 1 By far the most common connection failures are the result of improper dialing To determine if the problem is dialing related listen to your modem speaker while dialing If you can hear the telephone line ringing the other modem answering and the tones from the other modem then you have dialed correctly If not you may receive messages on your screen such as no dial tone busy no carrier or voice call detected These messages indicate a dialing problem Read Chapter 4 and follow the procedures carefully 2 If the other modem answers but the modems fail to connect likely causes for the problem are e Poor Telephone Quality or Line Conditions Use a different telephone or lower modem speed e External Noise Move to a less noisy location e Vibration
12. nal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato gt NOM STATEMENTS 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no
13. on granule microphone against a hard surface to loosen the granules before connecting the Phone Coupler Il If you re unsure of the microphone type tap the handset anyway this will not harm the phone Avoid Noise and Vibration When possible isolate the Phone Coupler II from noise and vibration See the diagrams on the next page Quiet areas provide for better communications In general if the phone you are using is not suitable for a normal conversation because of external noise or poor line conditions use a different phone Also avoid placing the phone near your keyboard or a printer nn ES PHONE COUPLER II Phones with Volume Controls Pay phones with volume controls are frequently located in airports If the volume control is set too loud your modem can become overloaded Simply avoid using the switch on these pay phones to avoid this problem The volume control on any office phone should be set to normal level High Speed Modems If line conditions will not support high data rates and you re having problems establishing a connection force your modem to connect at a slower rate such as 2400 or 1200 bps This is normally done through your communications software Error Correction For the best performance use modems with error correction features They will remove occasional data errors caused by noise or poor line conditions Dangling Figure 7 Positions to Keep the Phone Coupler II Free From Noise and Vibration
14. sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada PHONE COUPLER II TRADEMARKS USED IN THIS MANUAL Apple is a registered trademark of Apple Computer Inc Fujitsu is a registered trademark of Fujitsu Limited Gateway 2000 is a registered trademark of Gateway 2000 Inc Motorola is a registered trademark of Motorola AT amp T and Merlin are registered trademarks of American Telephone and Telegraph Company ProComm is a registered trademark of DATASTORM TECHNOLOGY INC Crosstalk is a registered trademark of Digital Communications Associates Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners CONTENTS Contents Chapter Page E EEEE a E E EE ETT 6 A CO a E E E A E E E eee 7 A A E T AE 7 22 as ae sion eee 7 ZO The Phone COUDRE ni en 7 dy OPEL Se ee de D 9 31 Installing or Replacing the BAUER rise me 9 P asalimni e COUIET AP at eoereetee 10 33 The High Current SMIC eertaescceeneagactiaeraagancneessaactieraee 12 sf Tips tor Borer POS AAC a n a E 13 4 Manual Dialing and Modem
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