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Avira User Manual - Xpress Platforms

1. Avira Antivirus Suite User Manual Status 27 Sep 2013 65 CG AVIRA FAQ Tin 8 FAQ Tips This chapter contains important information on troubleshooting and further tips on using your Avira product e see Chapter Help in case of a problem e see Chapter Shortcuts e see Chapter Windows Security Center Windows XP or Windows Action Center as of Windows 7 8 1 Help in case of a problem Here you will find information on causes and solutions of possible problems e The error message The license file cannot be opened appears e The error message Connection failed while downloading the file appears when attempting to start an update e Viruses and malware cannot be moved or deleted e The status of the tray icon is disabled e The computer is extremely slow when perform a data back up e My firewall reports Avira Real Time Protection and Avira Mail Protection immediately after activation e Avira Mail Protection does not work e An email sent via a TLS connection has been blocked by Mail Protection e Webchat is not operational Chat messages will not be displayed data are being loaded in the browser The error message The license file cannot be opened appears Reason The file is encrypted gt To activate the license you do not need to open the file but rather you save it in the program directory The error message Connection failed while downloading the file appears when attempting to start an up
2. eesessessessesesssesesscssescescesesscesessessescescesessessessescesossessessesseseessesessesse 20 3 8 Changing an installation under Windows 7 esseesesssessessoessessoesseeseesseeseesscssoessesseessessessse 22 3 9 Choosing installation components sssesesssessesseessessoessessoessessoessceseessesscesscssoessessoessessesese 22 CO EE E EEE E AEE EER ET EEEE A EEEE 24 4 Overview of Avira Antivirus SUNS nccescccecceceeascscsseseesecccees veces scocesecnees 26 4 1 User interface and operation inaneuunnundiciiendudiasancudGeuncaueuanaun 26 4 1 1 Control Center on iascnenenrdansemnignseiinnmnernnattanicnnm dnaaananatmnONDRdNaUNatsOMRNMDIEA 26 4 1 2 Game IOUS sss sssats sosacxansevsaviinavaan so aavsavinannaisoantovionn havipaersouinnensans oaaniobinaarhony Manion gaaNKaRAOSAEn ANN 29 4 1 3 Configura OT isseire teeren leie net ent ea ae eE eiela e EEE Eea one nie RE EE acct mie dain EERE tunis 30 Avira Antivirus Suite User Manual Status 27 Sep 2013 3 CG AVIRA trode 4 1 4 TRAY IGOR E N E N 33 4 2 Avira SearchFree Toolbar siririna a 34 4 2 1 Ao E E A N A E AE N 35 4 2 2 Soj ile plee E E E EE E 38 4 2 3 Uninstalling Avira SearchFree Toolbar under Windows 7 ssssssssssssssssesssssesssssesssseesesssessssees 41 aS E z 111A Ta E E E E E aeeeuenee 42 4 3 1 ANAO Ta 1S OEE E E E amie ana na anna ermal mane eENeET 42 4 3 2 Activate ProdUCt sys swans curs osbvnge sbancovmsonayvmtnonmbbandonsosnireowpn ont oxssvor eosabineendo
3. Avira Antivirus Suite User Manual CG AVIRA troduction Trademarks and Copyright Trademarks Windows is a registered trademark of the Microsoft Corporation in the United States and other countries All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual This does not mean however that they may be used freely Copyright information Code provided by third party providers was used for Avira Antivirus Suite We thank the copyright owners for making the code available to us For detailed information on copyright please refer to Third Party Licenses in the program help of Avira Antivirus Suite End User License Agreement EULA https www avira com en license agreement Privacy Policy https www avira com en general privacy Avira Antivirus Suite User Manual Status 27 Sep 2013 2 CG AVIRA E Table of Contents 1 Introduction SOSH SSSHHSHSSSHSHSSHSSSHSSHSSHSSSHSHSHSSHSHSSSHSHSHSSHSHSHSSHSSHSSHSSHSSHSSHSSHSHSHSSHHSSSHHSHSSHSHSSHHOSSHOESEEEE 7 11 JconsandemphdSeSisssccnnesinccsonnnennnaninimnernoni i 7 2 Product information ssssssssescoescocosoccoccsossocosocsoscsssosoossosoosssossooso D Paa DTE EAE 01E E E A E anes 9 22 System requirements vaca cavasseieviaewassenace ei secnsnenczepuneoacnunts sevass eacreaenne ranse aK i a s 10 2 2 1 System requirements Avira Antivirus Suite essessescscesceccs
4. R AVI RA Installation and uninstallation Itis recommended to remove these software programs in order not to endanger the stability of your computer gt Select from the list the check boxes of all those programs that should be removed automatically from your computer and click Next gt You have to confirm manually the uninstallation of some programs Select the programs and click Next The uninstallation of one or more of the selected programs requires a restart of your computer After rebooting the installation will continue Warning Your computer will not be protected until the installation of the Avira product is finished Installation The installation program runs in self explanatory dialog mode Every window contains a certain selection of buttons to control the installation process The most important buttons are assigned the following functions Avira Antivirus Suite User Manual Status 27 Sep 2013 OK Confirm action Abort Abort action Next Go to next step Back Go to previous step gt Establish an Internet connection The Internet connection is necessary for performing the following installation steps Downloading the current program file and scan engine as well as the latest virus definition files via the installation program for Internet based installation Activating the program Where appropriate carrying out an update after completed installation gt Keep the
5. are scanned Avira Antivirus Suite User Manual Status 27 Sep 2013 104 Ro AV RA Reference Configuration options Note In order not to reduce the performance of your computer too much the option Monitor network drives should only be enabled in exceptional cases Warning If this option is disabled the network drives are not monitored They are no longer protected against viruses or unwanted programs Note When files are executed on network drives they are scanned by the Real Time Protection irrespective of the setting for the Monitor network drives option In some cases files on network drives are scanned while being opened even though the Monitor network drives option is disabled Reason These files are accessed with Execute File rights If you want to exclude these files or even executed files on network drives from scanning by the Real Time Protection enter the files in the list of file objects to be excluded see Real Time Protection gt Scan gt Exceptions Enable caching If this option is enabled monitored files on network drives will be made available in the Real Time Protection s cache Monitoring of network drives without the caching function is more secure but does not perform as well as the monitoring of network drives with caching Archives Scan archives If this option is enabled then archives will be scanned Compressed files are scanned then decompressed and scanned again This option is
6. 11 2 Real Time Protection The Real Time Protection section of the configuration is responsible for the configuration of the on access scan 11 2 1 Scan You will normally want to monitor your system constantly To this end use the Real Time Protection on access System Scanner You can thus scan all files that are copied or opened on the computer on the fly for viruses and unwanted programs Files The Real Time Protection can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and their file extension Note If All files is enabled the File extensions button cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that the program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned Note lf Use smart extensions is enabled the File extensions button cannot be selected Avira Antivirus Suite User Manual Status 27 Sep 2013 103 Ro AV RA Reference Configuration options Use file extension list If this option is enabled only files with a specified extension are scanned All file types
7. Another advantage is that it is not necessary to first start the Control Center for a system scan via the context menu System scan via drag amp drop When a file or directory is dragged into the program window of the Control Center the System Scanner scans the file or directory and all sub directories it contains This procedure is recommended if you wish to scan individual files and directories that you have saved for example on your desktop System scan via profiles This procedure is recommended if you wish to regularly scan certain directories and drives e g your work directory or drives on which you regularly store new files You do not then need to select these directories and drives again for every new scan you simply select using the relevant profile System scan via the Scheduler The Scheduler enables you to carry out time controlled scans Special processes are required when scanning for rootkits boot sector viruses and when scanning active processes The following options are available Scan for rootkits via the scan profile Scan for Rootkits and active malware Scan active processes via the scan profile Active processes Scan for boot sector viruses via the menu command Boot records scan in the menu Extras Avira Antivirus Suite User Manual Status 27 Sep 2013 62 CG AVIRA oe 6 Updates The effectiveness of anti virus software depends on how up to date the program is in particular the virus definition
8. False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Avira Antivirus Suite User Manual Status 27 Sep 2013 101 Ro AV RA Reference Configuration options Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false
9. drive on which the application is located or start with an environment variable The button opens a window in which you can select the application to be blocked Add With the Add button you can transfer the application specified in the input box to the list of applications to be blocked Note Applications required for the proper operation of the operating system cannot be added Delete The Delete button lets you remove a highlighted application from the list of applications to be blocked Allowed applications The section Applications to be skipped lists the applications excluded from monitoring by the ProActiv component signed programs classified as trusted and included in list by default all applications classified as trusted and added to the application filter You can add permitted applications to the list in Configuration You also have the option of adding applications to suspicious program behavior via Real Time Protection notifications by using the Trusted program option in the Real Time Protection notification Applications to be skipped Application The list contains applications excluded from monitoring by the ProActiv component In the default installation settings the list contains signed applications from trusted vendors You have the option of adding applications that you consider to be trustworthy via the configuration or via Real Time Protection notifications The ProActiv component identifies applic
10. Avira Antivirus Suite Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall You can also uninstall Avira SearchFree Toolbar directly in Firefox Uninstallation via the web browser About Click on About to display which version of Avira SearchFree Toolbar is installed Google Chrome In the Chrome web browser the following configuration options for Avira SearchFree Toolbar are available under the menu of the red Avira umbrella Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall instructions Here you will be linked to the articles that contain all the information you need to uninstall the toolbar About Click on About to display which version of the Avira SearchFree Toolbar is installed Show Hide the Avira SearchFree Toolbar Click here to hide or show Avira SearchFree Toolbar on your web browser 4 2 3 Uninstalling Avira SearchFree Toolbar under Windows 7 To uninstall your Avira SearchFree Toolbar gt Close your web browser Open the Control Panel via the Windows Start menu Double click on Programs and Features Select Avira SearchFree Toolbar plus Web Protection in the list and click Uninstall You will be asked if you really want to uninstall this product Avira Antivirus Suite User Manual Status 27 Sep 2013 41 R AV RA Overview of Avira Antivirus Suite Cl
11. Depending on the operating system various icons are available for starting a scan profile e In Windows XP This icon starts the scan via a scan profile e As of Windows Vista As of Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan viaa scan profile _ This icon starts a limited scan via a scan profile Only directories and files that the operating system has granted access rights to are scanned SSThis icon starts the scan with extended administrator rights After confirmation all directories and files in the selected scan profile are scanned To scan for viruses and malware with a scan profile gt Go to Control Center and select the section PC PROTECTION gt System Scanner Avira Antivirus Suite User Manual Status 27 Sep 2013 46 R AV 1 RA Overview of Avira Antivirus Suite Predefined scan profiles appear gt Select one of the predefined scan profiles OR Adapt the scan profile Manual selection OR Create a new scan profile gt Click the icon Windows XP or as of Windows Vista gt The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed If you want to
12. Is the Avira Mail Protection service active If necessary enable the service In the taskbar select Start gt Settings gt Control Panel Start the configuration panel Services with a double click under Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira Mail Protection Automatic must be entered as the startup type and Started as the status If necessary start Avira Antivirus Suite User Manual Status 27 Sep 2013 68 CG AVIRA FAQ Tips the service manually by selecting the relevant line and the button Start If an error message appears please check the event display If this is not successful you may have to completely uninstall the Avira product via Start gt Settings gt Control Panel gt Add or Remove Programs to restart the computer and then to reinstall your Avira product General POP3 connections encrypted via SSL Secure Sockets Layer also frequently referred to as TLS Transport Layer Security cannot currently be protected and are ignored Verification to the mail server is currently only supported via passwords Kerberos and RPA are currently not supported Your Avira product does not check outgoing emails for viruses and unwanted programs Note We recommend regularly installing Microsoft updates to close any gaps in security An email sent via a TLS connection has been blocked by Mail Protection Reason Transport Layer Security TLS encryption
13. Suite User Manual Status 27 Sep 2013 5 CG AVIRA P Piao Moble Prot CtiOM sssissesrisceioracireeirenieroisrereocist rinie rater enc i T aA EEEE EEE TENE 137 Eg GENea N cee eee 137 11 9 1 Threat categorie Sessieicerseressteeeeieeselecsessseeiietsreceieseeicens leese con caemnc tele aeei ena aaen Et EENE EEEE E REEE ERTES 137 11 9 2 Adva ced OUR CTOM sosonssanoviiconannsdsspsovtigesbonnyesesonansonsonnysonbonsneubonnadstapnassowsmipdbosviniy oWantoxssuninpxcousbipsiainn 138 11 9 3 PASS WOM O AER E EAO TEENE ET A EEA EE EEE EE EE EOE 141 a e E E E i LA E A E OEE A E EOE EA 143 11 95 WM reseessccetree speen eretas aE eoan a EEEE ETEO ENERET r ee Leas SEEEN TEREE Eese ETET E EEE ESATE 145 aae E o AE E a AE EAE E E E A AE 146 TTF Repor Sensen E e ERO E EA E EEE 146 aao e E DIFECTOMOS AEE EE E EE EEES 146 11 9 9 ACOUSTIC AIGITS secstoscussccscsssxseccssscncetessSeedbeusceosevtssSesdsescnseish epoddscesSeeseshseSesdsbacecatsessod peussestesaeeSessstacncabessieees 147 NAO GGUS EA EEA AEE E E A EEN E EEE EAE EA EE A 148 Avira Antivirus Suite User Manual Status 27 Sep 2013 6 CG AVIRA S 1 Introduction Your Avira product protects your computer against viruses worms Trojans adware and spyware and other risks In this manual these are referred to as viruses or malware harmful software and unwanted programs The manual describes the program installation and operation For further options and information please visit our web
14. The corresponding moves are sent to partners via email programs who answer them Studies have shown that the number of working hours devoted to computer games has long reached economically significant proportions It is therefore not surprising that more and more companies are considering ways of banning computer games from workplace computers Your Avira product recognizes computer games If the Games option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects a game The game is now over in the truest sense of the word because you can simply delete it Jokes Jokes are merely intended to give someone a fright or provide general amusement without causing harm or reproducing When a joke program is loaded the computer will usually start at some point to play a tune or display something unusual on the screen Examples of jokes are the washing machine in the disk drive DRAIN COM or the screen eater BUGSRES COM But beware All symptoms of joke programs may also originate from a virus or Trojan At the very least users will get quite a shock or be thrown into such a panic that they themselves may cause real damage Avira Antivirus Suite User Manual Status 27 Sep 2013 85 R AV RA Viruses and more Thanks to the extension of its scanning and identification routines your Avira product is able to detect joke programs and eliminate them as unwante
15. This means that the files are uploaded to a remote location and compared to known files as well as other files that are being uploaded and analyzed in real time unscheduled and without delay This way the database is constantly updated therefore an even higher level of security can be provided If you have chosen to install the Protection Cloud component but you want to confirm manually which files should be sent to the Cloud for analysis you can enable the option Confirm manually when sending suspicious files to Avira Web Protection When surfing the Internet you are using your web browser to request data from a web server The data transferred from the web server HTML files script and image files Flash files video and music streams etc will normally be moved directly into the browser cache for display in the web browser meaning that an on access scan as performed by Avira Real Time Protection is not possible This could allow viruses and unwanted programs to access your computer system Web Protection is what is known as an HTTP proxy which monitors the ports used for data transfer 80 8080 3128 and scans the transferred data for viruses and unwanted programs Depending on the configuration the program may process the affected files automatically or prompt the user for a specific action Shell Extension The Shell Extension generates an entry Scan selected files with Avira in the context menu of the Windows Explorer right hand
16. User Manual Status 27 Sep 2013 112 Ro AV RA Reference Configuration options Proceed as follows Set the protocol function of the Real Time Protection to Complete in the configuration under Real Time Protection gt Report Now access the files folders mounted drives or connected network drives with the activated Real Time Protection You can now read the path to be used from the Real Time Protection report file The report file can be accessed in the Control Center under Local protection gt Real Time Protection Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Your Avira product contains a highly powerful macrovirus heuristic If this optio
17. Windows hosts files from changes If this option is set to activated the Windows hosts files are write protected Manipulation is no longer possible For example malware is not able to redirect you to undesired websites This option is activated as the default setting Product protection Note The product protection options are not available if the Real Time Protection has not been installed using the user defined installation option Protect processes from unwanted termination If this option is enabled all processes of the program are protected against unwanted termination by viruses and malware or against uncontrolled termination by a user e g via Task Manager This option is enabled as the default setting Advanced process protection If this option is enabled all processes of the program are protected with advanced options against unwanted termination Advanced process protection requires considerably more computer resources than simple process protection The option is enabled as the default setting To disable this option you have to restart your computer Note Process protection is not available for Windows XP 64 bit Avira Antivirus Suite User Manual Status 27 Sep 2013 144 Ro AV RA Reference Configuration options Warning If process protection is enabled interaction problems can occur with other software products Disable process protection in these cases Protect files and registry entries from manipul
18. account gt Make sure that your computer is connected to the internet Click Control Center gt View gt Child Protection gt Social Networks Click Get Started Now The web browser opens displaying the Avira Social Network Protection website gt If you have a Facebook account you can now log in to Avira Social Network Protection by clicking the Facebook logo OR gt If you do not have a Facebook account enter your first name your last name your email address and a password in the required fields and click Get Started Note From now on your email address will serve as your username Logging in to an existing Social Network Protection account gt Make sure that your computer is connected to the internet gt Click Control Center gt View gt Child Protection gt Social Networks Click Log in If you have saved the cookie on your system the web browser opens displaying your Avira Social Network Protection dashboard OR Avira Antivirus Suite User Manual Status 27 Sep 2013 136 Ro AV RA Reference Configuration options If your web browser does not accept cookies or removes them every time your web browser is closed you can either log in by clicking on the Facebook logo or by entering your username and password 11 8 Mobile Protection Avira does not only protect your computer system from malware and viruses but also protects your smartphone running with Android operating system from l
19. activation code or license file for your Avira product handy when you want to activate the program Note Internet based installation For the Internet based installation of the program an installation program is provided that loads the current program file prior to installation by the Avira web servers This process ensures that your Avira product is installed with the latest virus definition file Installation with an installation package The installation package contains both the installation program and all necessary 17 R AVI RA Installation and uninstallation program files No language selection for your Avira product is available for installation with an installation package We recommend that you carry out an update of the virus definition file after installation Note For product activation your Avira product uses the HTTP protocol and Port 80 web communication as well as encryption protocol SSL and port 443 to communicate with the Avira servers If you are using a firewall please ensure that the required connections and or incoming or outgoing data are not blocked by the firewall 3 4 Performing an Express Installation The Express installation is the recommended setup routine It installs all the standard components of Avira Antivirus Suite The Avira recommended security level settings are used As default one of the following installation paths is chosen C Program Files Avira for Windows 32bit versio
20. adapt a scan profile gt In the scan profile Manual Selection expand the file tree so that all the drives and directories you want to scan are open Click the icon The next directory level is displayed Click the icon The next directory level is hidden gt Highlight the nodes and directories you want to scan by clicking on the relevant box of the appropriate directory level The following options are available for selecting directories Directory including sub directories black check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark If you want to create a new scan profile gt Click the icon Create new profile The profile New profile appears below the profiles previously created gt Where appropriate rename the scan profile by clicking on the icon gt Highlight the nodes and directories to be saved by clicking the check box of the respective directory level The following options are available for selecting directories Directory including sub directories black check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark Avira Antivirus Suite User Manual Status 27 Sep 2013 47 R AV RA Overview of Avira Antivirus Suite 4 3 6 Scan for viruses and malware using drag amp drop To scan for viruse
21. alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Web Protection logs less important information to the report file as well Complete If this option is enabled Web Protection logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes old entries are then deleted until the indicated size has been reduced by 20 Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Avira Antivirus Suite User Manual Status 27 Sep 2013 128 Ro AV RA Reference Configuration options Note If you have not specified any report file restriction older entries are automatically deleted when the report file reaches 100 MB Entries are deleted until the size of the report file reaches 80 MB 11 6 Mail Protection The Mail Protection section of the Configuration is responsible for the configuration of the Mail Protection
22. and the Configuration Security block autostart function product protection protect Windows hosts file WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Configuration of acoustic alerts when malware is detected 4 1 4 Tray icon After installation you will see the tray icon of your Avira product in the system tray of the taskbar Icon Description R Avira Real Time Protection is enabled Avira Real Time Protection is disabled The tray icon displays the status of the Real Time Protection service Central functions of your Avira product can be quickly accessed via the context menu of the tray icon To open the context menu click the tray icon with the right hand mouse button Entries in the context menu e Enable Real Time Protection Enables or disables the Avira Real Time Protection e Enable Mail Protection Enables or disables the Avira Mail Protection e Enable Web Protection Enables or disables the Avira Web Protection Enable Windows Firewall Enables or disables the Windows Firewall this feature is available starting from Windows 8 e Start Avira Antivirus Suite Opens the Control Center e Configure Avira Antivirus Suite Opens the Configuration Avira Antivirus Suite User Manual Status 27 Sep 2013 33 R AV 1 RA Overview of Avira Antivirus Suite e My messages Opens a slide up with the current informat
23. box Type of job appears gt Select Scan job gt Click Next The dialog box Selection of the profile appears Avira Antivirus Suite User Manual Status 27 Sep 2013 48 RA V RA Overview of Avira Antivirus Suite Select the profile to be scanned Click Next The dialog box Time of the job appears Select a time for the scan Immediately Daily Weekly Interval Single Login Where appropriate specify a date according to the selection Where appropriate select the following additional options availability depends on job type e Repeat job if the time has already expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off gt gt Use f Click Next The dialog box Selection of the display mode appears Select the display mode of the job window Invisible No job window Minimized progress bar only Maximized Entire job window Select the Shut down computer if job is done option if you want the computer to shut down automatically when the scan is finished This option is only available if the display mode is set to minimized or maximized Click Finish Your newly created job appears on the start page of the ADMINISTRATION gt Scheduler section with the status enabled check mark Where appropriate deactivate jobs that are not to be performed the following icons to further define your jobs View properti
24. cannot be restored Deny access If this option is enabled the affected file is not written the Real Time Protection only enters the detection in the report file if the report function is enabled In addition the Real Time Protection writes an entry in the Event log if this option is enabled Note If you have selected Delete or Overwrite and delete as the primary or secondary action please note In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Further actions Use event log If this option is enabled an entry is added to the Windows event log for every detection The events can be called up in the Windows event viewer This option is enabled as the default setting Avira Antivirus Suite User Manual Status 27 Sep 2013 109 Ro AV RA Reference Configuration options Exceptions With these options you can configure exception objects for the Real Time Protection on access scan The relevant objects are then not included in the on access scan The Real Time Protection can ignore file accesses to these objects during the on access scan via the list of processes to be omitted This is useful for example with databases or backup solutions Please note the following when specifying processes and file objects to be omitted The list is processed from top to bottom The longer the list is the more processor time is required for processing the list for each access Theref
25. components of the program CaN ITT Avira Antivirus Suite PC Protection gt Update am PC Protection Automatic update E System Scanner All 00 Day s 02 Hour s 00 Minute s min 15 minutes Real Time Protection Also start job when Internet connection is established V Repeat job if time has expired S Internet Protection fF General ss ca ETE The Configuration opens a dialog box You can save your configuration settings via the OK or Apply buttons delete your settings by clicking the Cancel button or restore your default configuration settings using the Default values button You can select individual configuration sections in the left hand navigation bar Accessing the Configuration You have several options for accessing the configuration e via the Windows control panel Avira Antivirus Suite User Manual Status 27 Sep 2013 30 R AV RA Overview of Avira Antivirus Suite e via the Windows Security Center from Windows XP Service Pack 2 e via the Tray Icon of your Avira product e inthe Control Center via the menu item Extras gt Configuration e inthe Control Center via the Configuration button Note If you are accessing configuration via the Configuration button in the Control Center go to the Configuration register of the section which is active in the Control Center Configuration operation Navigate in the configuration window as you would in Windows Explorer gt Click an entry
26. download a special tool for detecting and removing boot sector viruses Note If you carry out actions on running processes the processes in question are terminated before the actions are performed Actions of the Real Time Protection for detections made by the ProActiv component notification of suspicious actions of an application Trusted program The application continues to run The program is added to the list of permitted applications and is excluded from monitoring by the ProActiv component When adding to the list of permitted applications the monitoring type is set to Content This means that the application is only excluded from monitoring by the ProActiv component if the content remains unchanged see Application filter Applications to be skipped Block program once The application is blocked i e the application is terminated The actions of the application continue to be monitored by the ProActiv component Always block this program The application is blocked i e the application is terminated The program is added to list of blocked applications and can no longer be run see Application filter Applications to be blocked Ignore The application continues to run The actions of the application continue to be monitored by the ProActiv component Mail Protection actions Incoming emails Move to quarantine The email including all attachments is moved to quarantine The affected email is deleted The body of the tex
27. find further indications regarding the functionality in the corresponding chapter of the help 8 2 1 In dialog boxes Shortcut Description Ctrl Tab Ctrl Page down Navigation in the Control Center Go to next section Ctrl Shift Tab Ctrl Page up Navigation in the Control Center Go to previous section Navigation in the configuration sections First use the mouse to set the focus on a configuration section Change between the options in a marked drop down list or between several options in a group of options Tab Change to the next option or options group Shift Tab Change to the previous option or options group Space Activate or deactivate a check box if the active option is a check box Alt underlined letter Select option or start command Alt F4 Open selected drop down list Avira Antivirus Suite User Manual Status 27 Sep 2013 70 CG AVIRA FAQ Tips Esc Close selected drop down list Cancel command and close dialog Enter Start command for the active option or button 8 2 2 In the help Shortcut Description Alt Space Display system menu Alt Tab Shift between the help and the other opened windows Alt F4 Close help Shift F10 Display context menu of the help Ctrl Tab Go to next section in the navigation window Ctrl Shift Tab Go to previous section in the navigation w
28. has a gray background Premature ending of a scan process is thus not possible This option is enabled as the default setting Scanner priority With the on demand scan the System Scanner distinguishes between priority levels This is only effective if several processes are running simultaneously on the workstation The selection affects the scanning speed low The System Scanner is only allocated processor time by the operating system if no other process requires computation time i e as long as only the System Scanner is running the speed is maximum All in all work with other programs is optimal The computer responds more quickly if other programs require computation time while the System Scanner continues running in the background medium The System Scanner is executed with normal priority All processes are allocated the same amount of processor time by the operating system This option is enabled as the default setting and is recommended Under certain circumstances work with other applications may be affected high The System Scanner has the highest priority Simultaneous work with other applications is almost impossible However the System Scanner completes its scan at maximum speed Action on detection You can define the actions to be performed by System Scanner when a virus or unwanted program is detected Avira Antivirus Suite User Manual Status 27 Sep 2013 96 Ro AV RA Reference Configuration options
29. if the report function is enabled In addition the Real Time Protection writes an entry in the Event log if this option is enabled Warning If Real Time Protection is set to Scan when writing the affected file is not written Secondary action The option Secondary action can only be selected if the Repair option was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired Avira Antivirus Suite User Manual Status 27 Sep 2013 108 Ro AV l RA Reference Configuration options Rename If this option is enabled the Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the Real Time Protection moves the file to Quarantine The files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than Overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the Real Time Protection overwrites the file with a default pattern and then deletes it It
30. is enabled the Real Time Protection repairs affected files automatically If the Real Time Protection cannot repair an affected file it carries out the action selected under Secondary action Avira Antivirus Suite User Manual Status 27 Sep 2013 107 RR AV RA Reference Configuration options Note An automatic repair is recommended but means that the Real Time Protection modifies files on the workstation Rename If this option is enabled the Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the Real Time Protection moves the file to Quarantine The files in this directory can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than Overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the Real Time Protection overwrites the file with a default pattern and then deletes it It cannot be restored Deny access If this option is enabled the Real Time Protection only enters the detection in the report file
31. mouse button With this entry you can directly scan files or directories Related Topics Changing an installation 3 10 Uninstallation If you wish to remove the Avira product from your computer you can use the option Add or Remove Programs to Change Remove programs in the Windows Control Panel To uninstall your Avira product e g in Windows 7 gt Open the Control Panel via the Windows Start menu gt Double click on Programs and Features gt Select your Avira product in the list and click Uninstall You will be asked if you really want to remove the program gt Click Yes to confirm All components of the program will be removed Avira Antivirus Suite User Manual Status 27 Sep 2013 24 R AVI RA Installation and uninstallation gt Click Finish to complete uninstallation Where appropriate a dialog box appears recommending that your computer be restarted gt Click Yes to confirm The Avira product is now uninstalled and all directories files and registry entries for the program are deleted when your computer is restarted Note The Avira SearchFree Toolbar is not included in the uninstallation program and must be uninstalled separately by following the steps detailed above To do this in Firefox the Avira SearchFree Toolbar must be enabled via the Add On Manager After uninstallation the search toolbar is no longer integrated in your web browser Avira Antivirus Suite User Ma
32. name of this file from this list again Avira Antivirus Suite User Manual Status 27 Sep 2013 100 Ro AV RA Reference Configuration options Input box In this input box you can enter the name of the file object that is not included in the on demand scan No file object is entered as the default setting 5 The button opens a window in which you can select the required file or the required path When you have entered a file name with its complete path only this file is not scanned for infection If you have entered a file name without a path all files with this name irrespective of the path or drive are not scanned Add With this button you can add the file object entered in the input box to the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware
33. option is enabled there is no acoustic alert when a virus is detected by the System Scanner or Real Time Protection Use PC speakers only in interactive mode If this option is enabled there is an acoustic alert with the default signal when a virus is detected by the System Scanner or Real Time Protection The acoustic alert is sounded on the PC s internal speaker Avira Antivirus Suite User Manual Status 27 Sep 2013 147 Ro AV l RA Reference Configuration options Use the following WAVE file only in interactive mode If this option is enabled there is an acoustic alert with the selected WAVE file when a virus is detected by the System Scanner or Real Time Protection The selected WAVE file is played over a connected external speaker WAVE file In this input box you can enter the name and the associated path of an audio file of your choice The program s default acoustic signal is entered as standard J The button opens a window in which you can select the required file with the aid of the file explorer Test This button is used to test the selected WAVE file 11 9 10 Alerts Your Avira product generates so called slide ups desktop notifications for specific events which give information on successful or failed program sequences such as updates Under Alerts you can enable or disable the notifications for specific events With desktop notifications you have the option of disabling the notification directly in t
34. or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Domain network Domain network settings The domain network settings manage the access other computers or devices have to your computer in a network that authenticates through a domain controller These settings allow by default authenticated users of the domain to see and access your computer Enable If this option is enabled Windows Firewall is activated and working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Avira Antivirus Suite User Manual Status 27 Sep 2013 119 Ro AV RA Reference Configuration options Note This option is only available if your computer is connected to a network with a domain controller Application rules If you click the link under Windows Firewall gt Application rules you will be redirected to the menu Allowed apps and features of the Windows Firewall configura
35. profile You can start a system scan directly from your desktop via a desktop shortcut to a scan profile without accessing your Avira produc s Control Center To create a desktop shortcut to the scan profile v Inthe Control Center go to the PC PROTECTION gt System Scanner section gt Select the scan profile for which you want to create a shortcut gt Click the icon The desktop shortcut is created 4 3 16 Filter events Events that have been generated by program components of your Avira product are displayed in the Control Center under ADMINISTRATION gt Events analogous to the event display of your Windows operating system The program components in alphabetical order are the following e Helper Service e Mail Protection e Real Time Protection e Scheduler e System Scanner e Updater e Web Protection e ProActiv The following event types are displayed e Information e Warning e Error e Detection To filter displayed events gt Inthe Control Center select the section ADMINISTRATION gt Events gt Check the box of the program components to display the events of the activated components OR Avira Antivirus Suite User Manual Status 27 Sep 2013 60 R AV RA Overview of Avira Antivirus Suite Uncheck the box of the program components to hide the events of the deactivated components gt Check the event type box to display these events OR Uncheck the event type box to
36. receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Avira Antivirus Suite User Manual Status 27 Sep 2013 132 Ro AV RA Reference Configuration options Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 11 6 2 General Exceptions Scanning exceptions This table shows you the list of email addresses excluded from scanning by Mail Protection white list Note The list of exceptions is used exclusively by Mail Protection with regard to incoming emails Scanning exceptions Input box In this box you enter the email address that you want to add to the list of email addresses not to be scanned Depending on your settings the email address will no
37. scanned by Mail Protection their properties and other statistical data You can alsoexclude email addresses from future scanning for malware or spam e CHILD PROTECTION In this section you will find the components to ensure a safe Internet experience for your children Social Networks This section redirects you to the Social Network Protection application Social Network Protection informs parents of their children s activities online It checks their social network accounts for comments photos etc that may influence the child s reputation in a negative way or may indicate that the child is in danger e MOBILE PROTECTION From this section you will be redirected to the online access for Android devices Avira Android Security manages all your android based devices e ADMINISTRATION In this section you will find tools for isolating and managing suspicious or infected files and for planning recurring tasks The Quarantine section contains the so called quarantine manager This is the central point for files already placed in quarantine or for suspect files that you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobs as well as backup jobs and to adapt or delete existing jobs The Reports section enables you to view the results of actions performed The Events sectio
38. that may contain viruses and unwanted programs are preset The list can be edited manually via the File extensions button This option is enabled as the default setting and is recommended Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the File extensions button File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the file extension list may vary from version to version Scan mode Here the time for scanning of a file is defined Scan when reading If this option is enabled the Real Time Protection scans the files before they are read or executed by the application or the operating system Scan when writing If this option is enabled the Real Time Protection scans a file when writing You can only access the file again after this process has been completed Scan when reading and writing If this option is enabled the Real Time Protection scans files before opening reading and executing and after writing This option is enabled as the default setting and is recommended Drives Monitor network drives If this option is enabled files on network drives mapped drives such as server volumes peer drives etc
39. the file and confirm with Open The file is moved to quarantine You can scan files in quarantine with the Avira System Scanner see Chapter Quarantine Handling quarantined files qua 4 3 14 Amend or delete file type in a scan profile To stipulate additional file types to be scanned or exclude specific file types from the scan in a scan profile only possible for manual selection and customized scan profiles Y Inthe Control Center go to the PC PROTECTION gt System Scanner section gt With the right hand mouse button click on the scan profile you want to edit A context menu appears gt Select File filter gt Expand the context menu further by clicking on the small triangle on the right hand side of the context menu The entries Default Scan all files and User defined appear gt Select User defined The File extensions dialog box appears with a list of all file types to be scanned with the scan profile If you want to exclude a file type from the scan gt Highlight the file type and click Delete If you want to add a file type to the scan gt Highlight a file type gt Click Insert and enter the file extension of file type into the input box Use a maximum of 10 characters and do not enter the leading dot Wildcards and are allowed Avira Antivirus Suite User Manual Status 27 Sep 2013 59 R AV RA Overview of Avira Antivirus Suite 4 3 15 Create desktop shortcut for scan
40. the file object entered in the input box to the display window Delete With this button you can delete a selected file object from the display window Please note the further information when specifying exceptions In order to also exclude objects when they are accessed with short DOS file names DOS name convention 8 3 the relevant short file name must also be entered in the list A file name that contains wildcards may not be terminated with a backslash For example C Program Files Application applic exe This entry is not valid and not treated as an exception Please note the following with regard to exceptions on connected network drives If you use the drive letter of the connected network drive the files and folders specified are NOT excluded from the Real Time Protection scan If the UNC path in the list of exceptions differs from the UNC path used to connect to the network drive IP address specification in the list of exceptions specification of computer name for connection to network drive the specified folders and files are NOT excluded by the Real Time Protection scan Locate the relevant UNC path in the Real Time Protection report file lt Computer name gt lt Enable gt OR lt IP address gt lt Enable gt You can locate the path Real Time Protection uses to scan for infected files in the Real Time Protection report file Indicate exactly the same path in the list of exceptions Avira Antivirus Suite
41. this section you will find the components for checking the files on your computer system for viruses and malware The System Scanner section enables you to easily configure and start an on demand scan Predefined profiles enable a scan with already adapted default options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection will be saved or by creating user defined profiles The Real Time Protection section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Avira Antivirus Suite User Manual Status 27 Sep 2013 28 KR AV RA Overview of Avira Antivirus Suite The FireWall section enables you to configure the basic settings for the FireWall In addition the current data transfer rate and all active applications using a network connection are displayed The Web Protection section displays information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button The Mail Protection section shows you all the emails
42. when Real Time Protection detects a virus or unwanted program You have the option of removing the detected malware or accessing other possible virus treatment actions via the Details button The actions are displayed in a dialog box This option is enabled as the default setting Permitted actions In this display box you can specify the virus management actions that should be available as further actions in the dialog box You must activate the corresponding options for this Repair Real Time Protection repairs the infected file if possible Rename Real Time Protection renames the file Direct access to these files e g with double click is therefore no longer possible The file can be repaired at a later time and renamed again Quarantine Real Time Protection moves the file to Quarantine The file can be recovered from Quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Depending on the file further options are available in the Quarantine manager Delete The file will be deleted This process is much faster than Overwrite and delete see below Ignore Access to the file is permitted and the file is ignored Avira Antivirus Suite User Manual Status 27 Sep 2013 106 Ro AV RA Reference Configuration options Overwrite and delete Real Time Protection overwrites the file with a default pattern before deleting it It cannot be restored Warning I
43. you define your connection individually The Updater automatically detects which connection options are available Connection options that are not available are grayed out and cannot be activated A dial up connection can be established manually via a phone book entry in Windows for example Avira Antivirus Suite User Manual Status 27 Sep 2013 115 Ro AV l RA Reference Configuration options User Enter the user name of the selected account Password Enter the password for this account For security reasons the actual characters you type in this space are replaced by asterisks Note If you have forgotten an existing Internet account name or password contact your Internet Service Provider Note The automatic dial up of the updater through so called dial up tools e g SmartSurfer Oleco etc is currently not yet available Terminate a dial up connection that was set up for the update If this option is enabled the dial up connection made for the update is automatically interrupted again as soon as the download has been successfully performed Note This option is only available under Windows XP Under newer operating systems the dial up connection opened for the update is always terminated as soon as the download has been performed Proxy settings Proxy server Do not use a proxy server If this option is enabled your connection to the web server is not established via a proxy server Use proxy system setti
44. 11 6 1 Scan Use Mail Protection to scan incoming emails for viruses and malware Outgoing emails can be scanned for viruses and malware by Mail Protection Scan incoming emails If this option is enabled incoming emails are scanned for viruses and malware Mail Protection supports POP3 and IMAP protocols Enable the inbox account used by your email client to receive emails for monitoring by Mail Protection Monitor POP3 accounts If this option is enabled the POP3 accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the POP3 protocol Multiple ports are separated by commas Default This button resets the specified port to the default POPS port Monitor IMAP accounts If this option is enabled the IMAP accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the IMAP protocol Multiple ports are separated by commas Default This button resets the specified port to the default IMAP port Scan outgoing emails SMTP If this option is enabled outgoing emails are scanned for viruses and malware Avira Antivirus Suite User Manual Status 27 Sep 2013 129 Ro AV RA Reference Configuration options Monitored ports In this field you should enter the port to be used as the outbox by the SMTP protocol Multiple ports are separated by commas Default This button resets the spec
45. AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic Avira Antivirus Suite User Manual Status 27 Sep 2013 127 Ro AV RA Reference Configuration options High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 11 5 2 Report The Web Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Web Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Web Protection records important information concerning detections
46. Activ component for the permanent monitoring of program actions for 32 bit systems only e Mail Protection POP3 Scanner IMAP Scanner and SMTP Scanner for the permanent checking of emails for viruses and malware including the checking of email attachments e Avira SearchFree Toolbar a search toolbar integrated in the web browser providing quick and convenient search options It also includes widgets of the most common Internet functions e Web Protection for monitoring data and files transferred from the Internet using the HTTP protocol monitoring of ports 80 8080 3128 e Avira Social Network Protection a monitoring tool informs parents of their children s online activities It checks their social network accounts for comments photos etc that may influence the child s reputation in a negative way or may indicate that the child is in danger e Avira Android Security app is not only focused on anti theft measures The app helps you to get back your mobile device once you have misplaced it or even worse if it has been stolen Furthermore the app allows you to block incoming calls or SMS Avira Android Security protects cell phones and smartphones running with the Android operating system e Integrated quarantine management to isolate and process suspicious files e Rootkits protection for detecting hidden malware installed in your computer system rootkits Not available under Windows XP 64 bit e Direct access to detailed info
47. Configuration and enter the process names of the back up software My firewall reports Avira Real Time Protection and Avira Mail Protection immediately after activation Reason Communication with Avira Real Time Protection and Avira Mail Protection occurs via the TCP IP Internet protocol A firewall monitors all connections via this protocol gt Define a general approval for Avira Real Time Protection and Avira Mail Protection Avira Real Time Protection only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to Avira Mail Protection Avira Mail Protection does not work Please check correct functioning of Avira Mail Protection with the aid of the following checklists if problems occur with Avira Mail Protection Checklist gt Check whether your mail client logs in to the server via Kerberos APOP or RPA These verification methods are currently not supported gt Check whether your mail client reports to the server through SSL also often called TLS Transport Layer Security Avira Mail Protection does not support SSL and therefore terminates any encrypted SSL connections If you want to use encrypted SSL connections without having them protected by Mail Protection you will have to use a port that is not monitored by Mail Protection for the connection The ports monitored by Mail Protection can be configured in the configuration under Mail Protection gt Scan gt
48. If the option Double Extension files is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such files Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional antivirus software but is meant to raise uncertainty or to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Your Avira product detects scareware If the option Fraudulent software is enabled with a check mark in the configuration Threat categories you receive a corresponding alert if your Avira product detects such files Games There is a place for computer games but it is not necessarily at work except perhaps in the lunch hour Nevertheless with the wealth of games downloadable from the Internet a fair bit of mine sweeping and Patience playing goes on among company employees and civil servants You can download a whole array of games via the Internet Email games have also become more popular numerous variants are circulating ranging from simple chess to fleet exercises including torpedo combats
49. Interactive If this option is enabled the results of the System Scanner scan are displayed in a dialog box When carrying out a scan with the System Scanner you will receive an alert with a list of the affected files at the end of the scan You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Note The action Quarantine is preselected by default in the System Scanner notification Further actions can be selected via a context menu Automatic If this option is enabled no dialog box in case of a virus detection appears The System Scanner reacts according to the settings you predefine in this section as primary and secondary action Copy file to quarantine before action If this option is enabled the System Scanner creates a backup copy before carrying out the requested primary or secondary action The back up copy is saved in Quarantine where the file can be restored if it is of informative value You can also send the backup copy to the Avira Malware Research Center for further investigation Primary action Primary action is the action performed when the System Scanner finds a virus or an unwanted program If the option Repair is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The option Secondary action can only be selecte
50. Status 27 Sep 2013 114 Ro AV RA Reference Configuration options Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100 MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first 11 3 Update In the Update section you can configure the automatic receiving of updates You can specify various update intervals Automatic update All n Day s Hour s Minute s In this box you can specify the interval at which the automatic update is performed To change the update interval highlight one of the time options in the box and change it using the arrow keys to the right of the input box Also start job when Internet connection is established If this option is enabled in addition to the specified update interval the update job is performed every time an Internet connection is established Repeat job if the time has already expired If this option is enabled past update jobs are performed that could not be performed at the time specified for example because the computer was switched off 11 3 1 Web server Web server The update can be performed directly via a web server on the Internet Web server connection Use existing connection network This setting is displayed if your connection is used via a network Use the following connection This setting is displayed if
51. Suite and click Change In the Welcome dialog of the program select the option Modify You will be guided through the installation changes Related Topics Choosing installation components 3 9 Choosing installation components In a custom installation or a change installation the following installation components can be selected added or removed Avira Antivirus Suite User Manual Status 27 Sep 2013 22 R AVI RA Installation and uninstallation Install Components 4d Avira Antivirus Suite a AVIRA To add or remove a component dick the checkbox A shaded box means that these components will always be installed Avira Antivirus Suite a p ee Real Time Protection _ files and folders for viruses Mail Protection d and malware Rootkits Protection ProActiv Protection Cloud Web Protection adj Space Required on C 165325kByte component independent Space Available on C 106353400 kByte a Te Select or deselect components from the list in the Install components dialog e Avira Antivirus Suite This contains all components required for successful installation of Avira Antivirus Suite Real Time Protection The Avira Real Time Protection runs in the background It monitors and repairs if possible files during operations such as open write and copy in on access mode On access mode means that whenever a user carries out a file operation e g load document execute copy Avira Antivirus S
52. System Scanner scan are displayed in a dialog box This option is enabled as the default setting In the case of System Scanner scan you will receive an alert with a list of the affected files when the scan is complete You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the System Scanner Avira Antivirus Suite User Manual Status 27 Sep 2013 50 R AV 1 RA Overview of Avira Antivirus Suite Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for the Real Time Protection Interactive In interactive action mode data access is denied and a desktop notification is displayed In the desktop notification you can remove the malware detected or transfer the malware to the System Scanner component using the Details button for further virus management The System Scanner opens a window containing notification of the detection which gives you various options for managing the affected file via a context menu see Detection gt System Scanner Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for Mail Protection Web Protection Interactive In interactive action mode if a virus or unwanted pr
53. Windows Internet Explorer 6 0 or higher e Internet connection where appropriate see Preparing for installation 2 2 2 System requirements Avira SearchFree Toolbar The following requirements have to be met for a proper use of the Avira SearchFree Toolbar Operating system Windows 8 newest SP 82 or 64 bit or Windows 7 newest SP 82 or 64 bit or Windows XP newest SP 32 or 64 bit Web browser Windows Internet Explorer 6 0 or higher Mozilla Firefox 3 0 or higher Google Chrome 18 0 or higher Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar Avira Antivirus Suite User Manual Status 27 Sep 2013 11 R AV RA Product information 2 2 3 Administrator rights since Windows Vista On Windows XP many users work with administrator rights However this is not desirable from the point of view of security because it is then easy for viruses and unwanted programs to infiltrate computers For this reason Microsoft introduced the User Account Control UAC The User Account Control is part of the following operating systems e Windows Vista e Windows 7 e Windows 8 The User Account Control offers more protection for users who are logged in as administrators Thus an administrator only has the privileges of a normal user at first Actions for which administrator rig
54. a Protection Cloud A window displays the following information about the uploaded file s in form of a progress bar file location file name status uploading analyzing result clean infected Blocked applications Under Applications to be blocked you can enter applications which you classify as harmful and which you want Avira ProActiv to block by default The applications added cannot be executed on your computer system You can also add programs to the application filter for blocking via Real Time Protection notifications of suspicious program behavior by selecting the Always block this program option Applications to be blocked Application The list contains all applications which you have classified as harmful which you have entered via the configuration or by notifying the ProActiv component The applications Avira Antivirus Suite User Manual Status 27 Sep 2013 139 Ro AV RA Reference Configuration options on the list are blocked by Avira ProActiv and cannot be executed on your computer system An operating system message appears when a blocked program starts up The applications to be blocked are identified by Avira ProActiv on the basis of the path specified and the file name and are blocked irrespective of their content Input box Enter the application you want to block in this box To identify the application the full path file name and file extension must be specified The path must either show the
55. al Storage Management System HSMS from the hard disk onto a tape for example This option is enabled as the default setting Integrity checking of system files When this option is enabled the most important Windows system files are subjected to a particularly secure check for changes by malware during every on demand scan If an amended file is detected this is reported as suspect This function uses a lot of computer capacity That is why the option is disabled as the default setting Avira Antivirus Suite User Manual Status 27 Sep 2013 94 Ro AV RA Reference Configuration options Note This option is only available with Windows Vista and higher Note This option should not be used if you are using third party tools that modify system files and adapt the boot or start screen to your own requirements Examples of such tools are skinpacks TuneUp utilities or Vista Customization Optimized scan When the option is enabled the processor capacity is optimally utilized during a System Scanner scan For performance reasons an optimized scan is only logged on standard level Note This option is only available on multi processor systems Follow symbolic links If this option is enabled System Scanner performs a scan that follows all symbolic links in the scan profile or selected directory and scans the linked files for viruses and malware Note The option does not include any shortcuts but refers exclusively to symbol
56. am in an email If the option Ignore is selected it is also possible under Affected attachments to select the process for dealing with a virus or unwanted program detected in an attachment Avira Antivirus Suite User Manual Status 27 Sep 2013 130 Ro AV l RA Reference Configuration options Delete If this option is enabled the affected email is automatically deleted if a virus or unwanted program is found The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Ignore If this option is enabled the affected email is ignored despite detection of a virus or unwanted program However you can decide what is to be done with the affected attachment Move to quarantine If this option is enabled the complete email including all attachments is placed in Quarantine if a virus or unwanted program is found If required it can later be restored The affected email itself is deleted The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Affected attachments The option Affected attachments can only be selected if the setting Ignore has been selected under Affected emails With this option it is now possible to decide what is to be done if a virus or unwanted program is found in an attachment Delete If this option is enabl
57. and Google Chrome and can be configured in the three web browsers e Internet Explorer configuration options e Firefox configuration options e Google Chrome configuration options Internet Explorer In Internet Explorer the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Toolbar options Search Avira search engine In the Avira search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Open searches in In the Open searches in option menu you can select where the search result should be displayed in the Current window in a New window or on a New tab Display recent searches If the Display recent searches option is enabled you can display previous search terms under the text entry box of the search toolbar Auto clear recent search history when close the browser Enable the option Auto clear recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser Avira Antivirus Suite User Manual Status 27 Sep 2013 38 R AV RA Overview of Avira Antivirus Suite More options Select toolbar language Under Select toolbar language you can select the language in which Avira SearchFree Toolbar is displayed The toolbar is availabl
58. anded online and cloud scan gt Confirm that you accept the End User License Agreement For reading the detailed text of the End User License Agreement click the corresponding link gt Click Next The License Wizard opens and helps you to activate your product Avira Antivirus Suite User Manual Status 27 Sep 2013 19 R AVI RA Installation and uninstallation You have the opportunity to configure a Proxy server right here gt Click Proxy settings for configuration and confirm your settings with OK gt Select the option Test product in the License Wizard and click Next gt Insert your data into the required fields of Registration Please decide whether to subscribe to the Avira Newsletter and click Next The installation progress is displayed by a green bar The dialog box Join the millions of Avira users who already use Avira SearchFree Toolbar appears gt If you do not want to install the Avira SearchFree Toolbar please unmark the checkbox with the Avira SearchFree Toolbar and the Avira SearchFree Updater End User License Agreement and the one that defines Avira SearchFree search avira com as your browser homepage Note If necessary please uninstall any previously installed search toolbars before you install the Avira SearchFree Toolbar Otherwise you will not be able to install the Avira SearchFree Toolbar gt Click Next The installation progress of the Avira SearchFree Toolbar is
59. areas as required Password protected Function area Control Center If this option is enabled the pre defined password is required to start the Control Center Activate If this option is enabled the pre defined deactivate Real password is required to enable or disable Avira Time Protection Real Time Protection Activate If this option is enabled the pre defined deactivate Mail password is required to enable disable Mail Protection Protection Activate If this option is enabled the pre defined deactivate Web password is required to enable disable Web Protection Protection Avira Antivirus Suite User Manual Status 27 Sep 2013 142 CG AVIRA Reference Configuration options Quarantine If this option is enabled all areas of the quarantine manager protected by a password are enabled By clicking on the relevant box the password enquiry can be disabled or enabled again on request for individual areas Restore If this option is enabled the pre defined affected password is required to restore an object objects Rescan If this option is enabled the pre defined affected password is required to rescan an object objects Affected If this option is enabled the pre defined object password is required to display the properties properties of an object Delete If this option is enabled the pre defined affected password is required to delete an object objects Send email to Av
60. ate fails No connection to the download server could be created or the update files could not be installed No update necessary If this option is enabled you will receive a desktop notification whenever an update is started but installation of the files is not necessary as your program is up to date Avira Antivirus Suite User Manual Status 27 Sep 2013 149 VIT This manual was created with great care However errors in design and contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira Operations GmbH amp Co KG Brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual However this does not mean that they may be used freely Issued Q4 2013 2013 Avira Operations GmbH amp Co KG All rights reserved Subject to change Errors and omissions excepted Avira Kaplaneiweg 1 88069 Tettnang Germany Telephone 49 7542 500 O www avira com
61. ate and the Avira Real Time Protection is enabled Avira Antivirus Suite User Manual Status 27 Sep 2013 78 CG AVIRA FAQ Tips Avira Desktop reports that it is turned off You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service Virus protection Important c s eye Turn on now Avira Desktop reports that it is turned off Turn off messages about virus protection Get a different antivirus program online Note You can enable or disable Avira Real Time Protection in the Status section of the Avira Control Center You can also notice that the Avira Real Time Protection is enabled by the opened red umbrella in your taskbar It is also possible to activate the Avira product by clicking the Turn on now button on the Windows Action Center message You will receive a notification asking your permission to run Avira Click on Yes I trust the publisher and want to run this program and Real Time Protection will be enabled again Avira Desktop reports that it is out of date If you just installed Avira or if for some reason the virus definition file the scan engine or the program files of your Avira product have not been updated automatically e g if you have made an upgrade from an older Windows operating system on which your Avira product is already installed you will receive the following message Virus protection Important i ie Update now Avira Desktop
62. ate the domain level domainname com for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a following dot domainname If you indicate a string without a leading or concluding dot the string is interpreted as a top level domain e g net for all NET domains www domain net Note You can also use the wildcard for any number of characters when specifying URLs You can also use leading or following dots in combination with wildcards to indicate the domain level Avira Antivirus Suite User Manual Status 27 Sep 2013 125 Ro AV RA Reference Configuration options domainname x domainname com name com valid but not recommended Specifications without dots like name are interpreted as part of a top level domain and are not advisable Warning All websites on the list of excluded URLs are downloaded into the Internet browser without further scanning by the web filter or by Web Protection For all entries in the list of excluded URLs the entries in the web filter see Web Protection gt Scan gt Blocked requests are ignored No scan for viruses and malware is performed Only trusted URLs should therefore be excluded from Web Protection scans Add The button allows you to copy the URL entered in the input field Internet address to the viewer window Delete The button deletes a selected entry from the list This button is inactive if no entry is se
63. ation If this option is enabled all registry entries of the program and all program files binary and configuration files are protected from manipulation Protection against manipulation entails preventing write delete and in some cases read access to the registry entries or program files by users or external programs To enable this option you have to restart your computer Warning Please note that if this option is disabled the repair of computers infected with specific types of malware may fail Note When this option is activated changes can only be made to the configuration including changes to scan or update requests by means of the user interface Note Protection for files and registration entries is not available for Windows XP 64 bit 11 9 5 WMI Support for Windows Management Instrumentation Windows Management Instrumentation is a basic Windows management technology that uses script and programming languages to allow read and write access both local and remote to settings on Windows systems Your Avira product supports WMI and provides data status information statistical data reports planned requests etc as well as events via an interface WMI gives you the option of downloading operating data from the program Enable WMI support When this option is enabled you can download operating data from the program via WMI Avira Antivirus Suite User Manual Status 27 Sep 2013 145 Ro AV l RA Reference Con
64. ations using the path the file name and the content We recommend checking the content as malware can be added to a program through changes such as updates You can determine whether a contents check should be performed from the Type specified For the Contents type the applications specified Avira Antivirus Suite User Manual Status 27 Sep 2013 140 Ro AV RA Reference Configuration options by path and file name are checked for changes to the file content before they are excluded from monitoring by the ProActiv component If the file contents have been modified the application is again monitored by the ProActiv component For the Path type no contents check is performed before the application is excluded from monitoring by the Real Time Protection To change the exclusion type click on the type displayed Warning Only use the Path type in exceptional cases Malcode can be added to an application through an update The originally harmless application is now malware Note Some trusted applications including for example all application components of your Avira product are by default excluded from monitoring by the ProActiv component even though they are not included in the list Input box In this box you enter the application to be excluded from monitoring by the ProActiv component To identify the application the full path file name and file extension must be specified The path must either show the drive on which the ap
65. avior is detected You can block the program or select Ignore to continue to use the program The monitoring process excludes Programs classified as trusted trusted and signed programs included by default in the permitted applications filter and all programs which you have added to the application filter for permitted programs ProActiv protects you from new and unknown threats for which there are not yet any virus definitions or heuristics available ProActiv technology is integrated into the Real Time Protection component and observes and analyzes the program actions performed The behavior of the program is checked against typical malware action patterns Type of action and action sequences If a program exhibits typical malware behavior this is treated as a virus detection You have the option of blocking the program or ignoring the notification and continuing to use the program You can classify the program as trusted and add it to the application filter for permitted programs You have the option of adding the program to the application filter for blocked programs using the Always block command The ProActiv component uses rule sets developed by the Avira Malware Research Center to identify suspicious behavior The rule sets are supplied by Avira databases ProActiv sends information on any suspicious programs to the Avira databases for logging During Avira installation you have the option of disabling data transmission to the Avira databas
66. be classified as potentially suspicious Your Avira product recognizes Unusual runtime packers If the option Unusual runtime packers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such packers 9 2 Viruses and other malware Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Avira Antivirus Suite User Manual Status 27 Sep 2013 86 R AV 1 RA Viruses and more Backdoors A backdoor can gain access to a computer by bypassing the computer access security mechanisms A program that is being executed in the background generally enables the attacker almost unlimited rights User s personal data can be spied with the backdoor s help But are mainly used to install further computer viruses or worms on the relevant system Boot viruses The boot or master boot sector of hard disks is mainly infected by boot sector viruses They overwrite important information necessary for the system execution One of the awkward consequences the computer system cannot be loaded any more Bot Net A bot net is defined as a remote network of PCs on the Internet that is composed of bots that c
67. bes how to activate your Avira product If you have not yet installed your Avira product gt v v vy gt Install your Avira product During the installation process you will be asked to select an activation option Activate product Activation with a valid full license Test product Activation with an evaluation license Enter the activation code for an activation with a full license Acknowledge the selection of the activation procedure by clicking Next If and when necessary enter your personal data for registration and acknowledge by clicking Next Your license data will be displayed in the next window Your Avira product has been enabled Continue to install If you have already installed your Avira product gt In the Control Center select the menu item Help gt License management Avira Antivirus Suite User Manual Status 27 Sep 2013 43 R AV 1 RA Overview of Avira Antivirus Suite The license wizard opens in which you can select an activation option The next steps of product activation are identical with the procedure described above 4 3 3 Perform automatic updates To create a job with the Avira Scheduler to update your Avira product automatically gt b b In the Control Center select the section ADMINISTRATION gt Scheduler Click the _ _ Insert new job icon The dialog box Name and description of the job appears Give the job a name and where appropriate a desc
68. bled the settings of the system are used for handling temporary files Avira Antivirus Suite User Manual Status 27 Sep 2013 146 Ro AV RA Reference Configuration options Note You can see where your system saves temporary files for example with Windows XP under Start gt Settings gt Control Panel gt System gt Index card Advanced Button Environment Variables The temporary variables TEMP TMP for the currently registered user and for system variables TEMP TMP are shown here with their relevant values Use following directory If this option is enabled the path displayed in the input box is used Input box In this input box enter the path where the program will store its temporary files The button opens a window in which you can select the required temporary path Default The button restores the pre defined directory for the temporary path 11 9 9 Acoustic alerts When a virus or malware is detected by the System Scanner or Real Time Protection an acoustic alert is heard in interactive action mode You can now choose to activate or deactivate the acoustic alert and select an alternative WAVE file for the alert Note The action mode of the System Scanner is set in the configuration under System Scanner gt Scan gt Action on detection The action mode of the Real Time Protection is set in the configuration under Real Time Protection gt Scan gt Action on detection No warning When this
69. c bombs and Trojans In contrast to a worm a virus always requires a program as host where the virus deposits its virulent code The program execution of the host itself is not changed as a rule Rootkits A rootkit is a collection of software tools that are installed after a computer system has been infiltrated to conceal logins of the infiltrator hide processes and record data generally speaking to make themselves invisible They attempt to update already installed spy programs and reinstall deleted spyware Script viruses and worms Such viruses are extremely easy to program and they can spread if the required technology is on hand within a few hours via email round the globe Script viruses and worms use one of the script languages such as Javascript VBScript etc to insert themselves in other new scripts or to spread themselves by calling operating system functions This frequently happens via email or through the exchange of files documents A worm is a program that multiplies itself but that does not infect the host Worms cannot consequently form part of other program sequences Worms are often the only possibility to infiltrate any kind of damaging programs on systems with restrictive security measures Spyware Spyware are so called spy programs that intercept or take partial control of a computer s operation without the user s informed consent Spyware is designed to exploit infected computers for commercial gain T
70. cnsnriniioicnisciii iniinis ainni iio 74 8 3 1 EE E EE NE E 74 8 3 2 The Windows Security Center and your Avira product ssssssssssssssssssssssesesssesssssesesssesssseesesss 75 Avira Antivirus Suite User Manual Status 27 Sep 2013 4 CG AVIRA S BA Windows Action Center seseessesesesseeseeseecescsseesossesseeceecescssessossessesceecescssessessessesceecssessesse 77 8 4 1 MENS r acc ccd E EEA AEA E E E E OE 77 8 4 2 The Windows Action Center and your Avira product s sssssssessesesssssesssesesssesesssesessresesseeersns 78 9 Viruses and more SOCHOHSSHSHSSSHSSSHSHSHSSHSSHSSHSHSHSSHSSHSSHSHSSHSHSHSHSHSHSSSHHSSSHSSSHHSHSSHSHSSHHSHHSHSSHSHESECESEE 83 9 1 Threat Cal QOS vies aiid sctacacdetcdesuacsiectcteicsebidaabesasdedatesidescestidetaseduactlevad dagetidaadesssdeccdeaceeceiacs 83 9 2 Viruses ANd Other MAlWALEC 2 eesssssccccccccsssssssssccccccccccssssssccccecccccsscssssscccccccccscsssssceeees 86 10 Info and Service LALALALA 91 10 1 ContactaddrESSiiisniiiainniii a a aa 91 10 2 Techmeal SUP MM sccpeacsasxencxykawoansscextancecavaaccswawaessn ueceuuacavacnon tavecesusasicenenceurnachensuacepentonssunnsanss 91 10 3 SUS CIOS WIS oats crsatsisena pine rgaestusu suet wipeateastes utes esasi arioak saoer ieia a naasia rii oak causa wavsbonceecuncwoes 92 10 4 Reporting false POSH CS asseisssisnsicedsccsccstecssccssccssensiansicesvacsnscalactes cdasasvacssocascatuscaecsiacsansvane 92 10 5 Your feedback for more secur
71. com sample upload You can identify files reported by the heuristic from the designation HEUR or HEURISTIC that prefixes the file name e g HEUR testtile 4 3 11 Handling quarantined files qua To handle quarantined files gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section gt Check which files are involved so that if necessary you can reload the original back onto your computer from another location If you want to see more information on a file Avira Antivirus Suite User Manual Status 27 Sep 2013 55 R AV RA Overview of Avira Antivirus Suite gt Highlight the file and click on The dialog box Properties appears with more information on the file If you want to rescan a file Scanning a file is recommended if the virus definition file of your Avira product has been updated and a false positive report is suspected This enables you to confirm a false positive with a rescan and restore the file gt Highlight the file and click on p f The file is scanned for viruses and malware using the system scan settings After the scan the dialog Rescan statistics appears which displays statistics on the status of the file before and after the rescan To delete a file gt Highlight the file and click on gt You have to confirm your choice with Yes If you want to upload the file to a Avira Malware Research Center web server for analysis gt Highlight the file
72. d if the setting Repair was selected under Primary action Repair If this option is enabled the System Scanner repairs affected files automatically If the System Scanner cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the System Scanner modifies files on the workstation Avira Antivirus Suite User Manual Status 27 Sep 2013 97 Ro AV l RA Reference Configuration options Rename If this option is enabled the System Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the System Scanner moves the file to the quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the System Scanner overwrites the file with a default pattern and then deletes it It cannot be restored Secondary action The option Secondary action can only be selected
73. d programs if required If the option Jokes is enabled with a check mark in the configuration under Threat categories a corresponding alert is issued if a joke program is detected Phishing Phishing also known as brand spoofing is a clever form of data theft aimed at customers or potential customers of Internet service providers banks online banking services registration authorities When submitting your email address on the Internet filling in online forms accessing newsgroups or websites your data can be stolen by Internet crawling spiders and then used without your permission to commit fraud or other crimes Your Avira product recognizes Phishing If the option Phishing is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such behavior Programs that violate the private domain Software that may be able to compromise the security of your system initiate unwanted program activities damage your privacy or spy on your user behavior and could therefore be unwanted Your Avira product detects Security Privacy Risk software If the option Programs that violate the private domain is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Unusual Runtime Packers Files that have been compressed with an unusual runtime packer and that can therefore
74. date Reason Your Internet connection is inactive No connection to the web server on the Internet can therefore be established gt Test whether other Internet services such as WWW or email work If not re establish the Internet connection Avira Antivirus Suite User Manual Status 27 Sep 2013 66 CG AVIRA FAQ Tips Reason The proxy server cannot be reached gt Check whether the login for the proxy server has changed and adapt it to your configuration if necessary Reason The update exe file is not fully approved by your personal firewall gt Ensure that the update exe file is fully approved by your personal firewall Otherwise gt Check your settings in the Configuration under PC Protection gt Update Viruses and malware cannot be moved or deleted Reason The file was loaded by windows and is active Update your Avira product If you use the Windows XP operating system deactivate System Restore Start the computer in Safe Mode Start the Configuration of your Avira product Select System Scanner gt Scan gt Files gt All files and confirm the window with OK Start a scan of all local drives Start the computer in Normal Mode Carry out a scan in Normal Mode rr yvy yo vw yY Y Y Y If no other viruses or malware have been found activate System Restore if it is available and to be used The status of the tray icon is disabled Reason Avira Real Time Protection is disabled gt Inthe C
75. deactivated by default The archive scan is restricted by the recursion depth the number of files to be scanned and the archive size You can set the maximum recursion depth the number of files to be scanned and the maximum archive size Note This option is deactivated by default since the process puts heavy demands on the computer s performance It is generally recommended that archives be checked using an on demand scan Max recursion depth When scanning archives the Real Time Protection uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs You can Avira Antivirus Suite User Manual Status 27 Sep 2013 105 Ro AV l RA Reference Configuration options define the recursion depth The default value for the recursion depth is 1 and is recommended all files that are directly located in the main archive are scanned Max number of files When scanning archives you can restrict the scan to a maximum number of files in the archive The default value for the maximum number of files to be scanned is 10 and is recommended Max size KB When scanning archives you can restrict the scan to a maximum archive size to be unpacked The standard value of 1000 KB is recommended Action on detection You can define the actions to be performed by Real Time Protection when a virus or unwanted program is detected Interactive If this option is enabled a desktop notification appears
76. displayed by a green bar gt You will be asked to restart your system in order to activate your Avira product Click Yes to reboot your computer immediately The Avira Tray Icon is placed in the taskbar Your evaluation license is valid for 31 days 3 7 Configuration Wizard At the end of a user defined installation the configuration wizard is opened The configuration wizard enables you to define custom settings for your Avira product gt Click Next in the welcome window of the configuration wizard to begin configuration of the program The Configure AHeAD dialog box enables you to select a detection level for the AHeAD technology The detection level selected is used for the System Scanner On demand scan and Real Time Protection On access scan AHeAD technology settings gt Select a detection level and continue the installation by clicking Next In the following dialog box Select extended threat categories you can adapt the protective functions of your Avira product to the threat categories specified Avira Antivirus Suite User Manual Status 27 Sep 2013 20 R AVI RA Installation and uninstallation gt Where appropriate activate further threat categories and continue the installation by clicking Next If you have selected the Avira Real Time Protection installation module the Real Time Protection start mode dialog box appears You can stipulate the Real Time Protection start time At each comput
77. does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Real Time Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Real Time Protection logs less important information to the report file as well Complete If this option is enabled Real Time Protection logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Avira Antivirus Suite User Manual
78. dows Firewall starting from Windows 7 e Avira FireWall e Windows Firewall 11 4 1 Windows Firewall The FireWall section under Configuration gt Internet Protection is responsible for configuration of the Windows Firewall starting from Windows 7 Network profiles Network profiles Windows Firewall blocks the unathorized access of programs and apps to your computer based on three network location profiles Avira Antivirus Suite User Manual Status 27 Sep 2013 117 Ro AV j RA Reference Configuration options e Private network for home or office networks e Public network for public places networks e Domain network for networks with a domain controller You can manage these profiles from the configuration of your Avira product under Internet protection gt Windows Firewall gt Network profiles For further information about these network profiles please visit the official Microsoft website Warning Windows Firewall applies the same rules for all networks that belong to the same network location this means that if you allow to run a program or application this program or application will also be granted access in all the networks that have the same profile Private network Private network settings The private network settings manage the access other computers or devices in your home or office network have to your computer These settings allow by default the users of the private network to see and access yo
79. e Recommendations button Note Even if you have installed Windows XP Service Pack 2 you still require a virus protection solution Although Windows monitors your anti virus software it does not contain any anti virus functions itself Therefore you would not be protected against viruses and other malware without an additional anti virus solution 8 4 Windows Action Center Windows 7 and Windows 8 8 4 1 General Note Starting from Windows 7 the Windows Security Center has been renamed to Windows Action Center Under this section you will find the status of all your security options The Windows Action Center checks the status of a computer for important security aspects You can access it directly by clicking the little flag in your taskbar or under Control Panel gt Action Center Avira Antivirus Suite User Manual Status 27 Sep 2013 77 CG AVIRA FAQ Ti If a problem is detected with one of these important points e g an outdated anti virus program the Action Center issues an alert and gives recommendations on how to protect your computer better This means that if everything works correctly you won t be bothered with messages You still can have a look at the security status of your computer in the Windows Action Center under the Security item The Windows Action Center also gives you the option of managing the installed programs and to choose between them e g View installed antispyware programs You can eve
80. e in English German Spanish French Italian Portuguese and Dutch Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the toolbar is not available in your language the default language is English Show button text labels Disable the Show button text labels option if you want to hide the text next to the Avira SearchFree Toolbar icons Clear history Enable the Clear history option if you do not want to save previous searches and want to clear the history immediately Help Click on Help to access the website containing frequently asked questions FAQs relating to the toolbar Uninstall You can also uninstall Avira SearchFree Toolbar directly in Internet Explorer Uninstallation via the web browser About Click on About to display which version of Avira SearchFree Toolbar is installed Firefox In the Firefox web browser the following configuration options for the Avira SearchFree Toolbar are available in the Options menu Avira Antivirus Suite User Manual Status 27 Sep 2013 39 R AV RA Overview of Avira Antivirus Suite Toolbar options Search Select Avira search engine In the Avira search engine menu you can select which search engine to use for the search Search engines are available for the USA Brazil Germany Spain Europe France Italy the Netherlands Russia and the United Kingdom Display recent searches If the Display recent search
81. ebsite Safety Advisor offers you a safety ranking while navigating You can assess the reputation of the website you are visiting and check if it poses a low or a high risk to your security This widget also provides further information on the website like who is the domain owner or why the website has been categorized as safe or risky The status of the Website Safety Advisor is displayed in the Toolbar and in your search results as an Avira tray icon in combination with other icons Icon Status display Description rRe Safe A green check mark for safe websites CED Low risk A yellow exclamation mark for websites representing a low risk rza High risk A red stop sign for websites representing a high risk to your security rezia Unknown A grey question mark will appear when the status is unknown RE Verifying This sign will appear while verifying the status of a website Browser Tracking Blocker With the Browser Tracking Blocker you can stop trackers from collecting information about Avira Antivirus Suite User Manual Status 27 Sep 2013 37 R AV RA Overview of Avira Antivirus Suite you while you are surfing The widget allows you to choose which trackers to block and which ones to allow The tracking companies are classified in three categories e Social Networks e Ad Networks e Other companies 4 2 2 Options Avira SearchFree Toolbar is compatible with Internet Explorer Firefox
82. ection Safe Browsing Game Mode Need the help of a security expert amp Visit Avira Experts Market The Control Center window is divided into three areas The Menu bar the Navigation area and the detail window Status e Menu bar In the Control Center menu bar you can access general program functions and information on the program e Navigation area In the navigation area you can easily swap between the individual sections of the Control Center The individual sections contain information and functions of the program components and are arranged in the navigation bar according to activity Example Activity PC PROTECTION Section Real Time Protection e Status The Control Center opens with the Status view where you can see at a glance if your computer is safe and you have an overview of the active modulesand the date of the last system scan The Status view also contains buttons for starting features or actions such as starting or stopping the Real Time Protection Starting and closing of Control Center To start the Control Center the following options are available e Double click the program icon on your desktop e Via the program entry in the Start gt Programs menu e Via the Tray Icon of your Avira product Avira Antivirus Suite User Manual Status 27 Sep 2013 27 R AV RA Overview of Avira Antivirus Suite Close the Control Center via the menu command Close in the menu File or by clicking on the clo
83. ed the affected attachment is deleted if a virus or unwanted program is found and replaced by a default text Ignore If this option is enabled the attachment is ignored despite detection of a virus or unwanted program and delivered Warning If you select this option you have no protection against viruses and unwanted programs by the Mail Protection Only select this item if you are certain you know what you are doing Disable the preview in your email program never open attachments by double clicking Move to quarantine If this option is enabled the affected attachment is placed in Quarantine and then deleted replaced by a default text If required the affected attachment s can later be restored Further actions This configuration section contains further settings for actions performed when Mail Protection finds a virus or unwanted program in an email or in an attachment Avira Antivirus Suite User Manual Status 27 Sep 2013 131 Ro AV RA Reference Configuration options Note These actions are performed exclusively when a virus is detected in incoming emails Default text for deleted and moved emails The text in this box is inserted in the email as a message instead of the affected email You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Ctrl Enter inserts a line break Default The button inserts a pre defined default te
84. ep 2013 87 R AV l RA Viruses and more Hoaxes For several years Internet and other network users have received alerts about viruses that are purportedly spread via email These alerts are spread via email with the request that they should be sent to the highest possible number of colleagues and to other users in order to warn everyone against the danger Honeypot A honeypot is a service program or server installed in a network Its function is to monitor a network and log attacks This service is unknown to the legitimate user because of this reason he is never addressed If an attacker examines a network for the weak points and uses the services which are offered by a honeypot it is logged and an alert is triggered Macro viruses Macro viruses are small programs that are written in the macro language of an application e g WordBasic under WinWord 6 0 and that can normally only spread within documents of this application Because of this they are also called document viruses In order to be active they need that the corresponding applications are activated and that one of the infected macros has been executed Unlike normal viruses macro viruses consequently do not attack executable files but they do attack the documents of the corresponding host application Pharming Pharming is a manipulation of the host file of web browsers to divert enquiries to spoofed websites This is a further development of classic phishing P
85. er reboot the Real Time Protection will be started in the start mode specified Note The specified Real Time Protection start mode is saved in the registry and cannot be changed via Configuration Note If the default start mode for Real Time Protection Normal start has been chosen and the logon process upon startup is carried out fast programs configured to start automatically upon startup might not be scanned because they might be up and running before the Real Time Protection has been started completely gt Enable the required option and continue the configuration by clicking Next In the following System scan dialog box a quick system scan can be enabled or disabled The quick system scan is performed after the configuration has been completed and before the computer is rebooted and scans running programs and the most important system files for viruses and malware gt Enable or disable the Quick system scan option and continue the configuration by clicking Next In the following dialog box you can complete the configuration by clicking Finish The specified and selected settings are accepted If you have enabled the Quick system scan option the Luke Filewalker window opens The Scanner performs a quick system scan gt If you are asked to restart your computer after the scan click Yes to ensure that your system is fully protected After a successful installation we recommend that you check whether t
86. er uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs The files are scanned decompressed and scanned again Scan archives If this option is enabled the selected archives in the archive list are scanned This option is enabled as the default setting All archive types If this option is enabled all archive types in the archive list are selected and scanned Smart Extensions If this option is enabled the System Scanner detects whether a file is a packed file format archive even if the file extension differs from the usual extensions and scans the archive However every file must be opened for this which reduces the scanning speed Example If a zip archive has the file extension xyz the System Scanner also unpacks this archive and scans it This option is enabled as the default setting Note Only those archive types marked in the archive list are supported Limit recursion depth Unpacking and scanning recursive archives can require a great deal of computer time and resources If this option is enabled you limit the depth of the scan in multi packed archives to a certain number of packing levels maximum recursion depth This saves time and computer resources Avira Antivirus Suite User Manual Status 27 Sep 2013 99 Ro AV RA Reference Configuration options Note In order to find a virus or an unwanted program in an archive the System Scanner must scan
87. er without further scanning of the blocked requests list of file and MIME types to be blocked in Web Protection gt Scan gt Blocked requests or by Avira Antivirus Suite User Manual Status 27 Sep 2013 124 RR AV RA Reference Configuration options Web Protection For all entries on the exclusion list the entries on the list of file and MIME types to be blocked are ignored No scan for viruses and malware is performed MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples of excluded file and MIME types audio All audio media type files are excluded from Web Protection scans video quicktime All Quicktime sub type video files qt mov are excluded from Web Protection scans pdf All Adobe PDF files are excluded from Web Protection scans Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected URLs skipped by Web Protection All URLs in this list are excluded from Web Protection scans Input box In this box you can input URLs Internet addresses to be excluded from Web Protection scans e g www domainname com You can specify parts of the URL using leading or following dots to indic
88. es Note ProActiv technology is not yet available for 64 bit systems Protection Cloud Avira Antivirus Suite User Manual Status 27 Sep 2013 138 Ro AV l RA Reference Configuration options Enable Protection Cloud Fingerprints of all suspicious files are sent to the Protection Cloud for dynamic online inspection Executables are instantly identified as clean infected or unknown The Protection Cloud serves as a central location to observe attempted cyber attacks throughout our user base The files accessed by your computer are matched against the fingerprints of files stored in the cloud As more scanning is done in the cloud less processing power is required by the antivirus application A list of file locations frequently targeted by malware is generated when the Quick system scan job runs The list includes running processes programs that run at start up and services The fingerprint of each file is generated and sent to the Protection Cloud which is then categorized as clean or malware Unknown program files are uploaded to the Protection Cloud for analysis Confirm manually when sending suspicious files to Avira You can see a list of the suspicious files that should be sent to the Protection Cloud and you can choose which files you want to send Real time file scanning If this option is enabled unknown files are sent to the Protection Cloud for analysis as soon as they are accessed Show progress for uploads to the Avir
89. es of a job Edit job Delete job Avira Antivirus Suite User Manual Status 27 Sep 2013 49 R AV RA Overview of Avira Antivirus Suite Start job Stop job 4 3 9 Targeted scan for Rootkits and active malware To scan for active rootkits use the predefined scan profile Scan for Rootkits and active malware To scan for active rootkits systematically gt Go to Control Center and select the section PC PROTECTION gt System Scanner Predefined scan profiles appear gt Select the predefined scan profile Scan for Rootkits and active malware gt Where appropriate highlight other nodes and directories to be scanned by clicking the check box of the directory level gt Click the icon Windows XP or as of Windows Vista s The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 10 React to detected viruses and malware For the individual protection components of your Avira product you can define how your Avira product reacts to a detected virus or unwanted program in the Configuration under the section Action on detection No configurable action options are available for the ProActiv component of the Real Time Protection Notification of a detection is always given in the Real Time Protection Suspicious application behavior window Action options for the System Scanner Interactive In interactive action mode the results of the
90. es option enabled you can display previous search terms by clicking on the arrow in the search toolbar Select a term if you want to display the search result again Auto clear recent search history when I close the browser Enable the option Auto clear recent search history when I close the browser if you do not want to save previous searches and want to clear the history when you close the web browser Display Avira search results when I type keywords or invalid URLs into the browser address bar If this option is enabled a search is initiated and the search result displayed every time you enter keywords or an invalid URL into the web browser s address bar More options Select toolbar language Under Select toolbar language you can select the language in which Avira SearchFree Toolbar is displayed The toolbar is available in English German Spanish French Italian Portuguese and Dutch Note Where possible the default Avira SearchFree Toolbar language corresponds to that of your program If the toolbar is not available in your language the default language is English Show button text labels Disable the Show button text labels option if you want to hide the text next to the Avira SearchFree Toolbar icons Clear history Enable the Clear history option if you do not want to save previous searches and want to clear the history immediately Avira Antivirus Suite User Manual Status 27 Sep 2013 40 R AV RA Overview of
91. f Real Time Protection is set to Scan when writing the affected file is not written Default This button allows you to select an action that is activated in the dialog box by default when a virus is detected Select the action that should be activated by default and click on the Default button Note The action Repair cannot be selected as the default action Click here for more information Automatic If this option is enabled no dialog box in case of a virus detection appears Real Time Protection reacts according to the settings you predefine in this section as primary and secondary action Copy file to quarantine before action If this option is enabled the Real Time Protection creates a backup copy before carrying out the requested primary or secondary action The backup copy is saved in quarantine It can be restored via the Quarantine manager if it is of informative value You can also send the backup copy to the Avira Malware Research Center Depending on the object more selection options are available in the Quarantine manager Primary action Primary action is the action performed when the Real Time Protection finds a virus or an unwanted program If the Repair option is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The Secondary action option can only be selected if the Repair setting was selected under Primary action Repair If this option
92. f the installation went OK Spyware and unwanted software protection Important eae f Update now W Windows Defender is out of date Turn off messages about spyware and related protection Get a different antispyware program online Note Windows Defender is the pre set spyware and virus protection solution from Windows Windows Defender is turned off This information of the Windows Action Center appears when the Windows Action Center has not found any other anti virus software on your computer than the one that the operating system integrates by default Windows Defender If you have had some anti virus software installed on your computer before this application has been disabled If you have already installed the Avira product this message should not appear Avira should be automatically detected Please check if the installation went OK Spyware and unwanted software protection Important i Turn on now i Windows Defender is turned off Turn off messages about spyware and related protection Get a different antispyware program online Avira Antivirus Suite User Manual Status 27 Sep 2013 82 R AV RA Viruses and more 9 Viruses and more Avira Antivirus Suite not only detects viruses and malware it can also protect you from other threats In this chapter you can find an overview of different kinds of malware and other threats describing their background behavior and the unpleasant surprises they have in store
93. figuration options 11 9 6 Events Limit size of event database Limit size to max n entries If this option is enabled the maximum number of events listed in the event database can be limited to a certain size possible values 100 to 10000 entries If the number of entered entries is exceeded the oldest entries are deleted Delete all events older than n day s If this option is enabled events listed in the event database are deleted after a certain period of time possible values 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit When this option has been activated the size of the event database is not limited However a maximum of 20 000 entries are displayed in the program interface under Events 11 9 7 Reports Limit reports Limit number to max n piece When this option is enabled the maximum number of reports can be limited to a specific amount Values between 1 and 300 are permissible If the specified number is exceeded then the oldest report at that time is deleted Delete all reports older than n day s If this option is enabled reports are automatically deleted after a specific number of days Permissible values are 1 to 90 days This option is enabled as the default setting with a value of 30 days No limit If this option is enabled the number of reports is not restricted 11 9 8 Directories Temporary path Use default system settings If this option is ena
94. file and the scan engine To carry out regular updates the Updater component is integrated into your Avira product The Updater ensures that your Avira product is always up to date and able to deal with the new viruses that appear every day Updater updates the following components e Virus definition file The virus definition file contains the virus patterns of the harmful programs which are used by your Avira product to scan for viruses and malware and repair infected objects e Scan engine The scan engine contains the methods used by your Avira product to scan for viruses and malware e Program files product update Update packages for product updates make extra functions available to the individual program components An update checks whether the virus definition file the scan engine and the product are up to date and if necessary implements an update After a product update you may have to restart your computer system If only the virus definition file and scan engine are updated the computer does not have to be restarted When a product update requires a reboot you can decide whether to continue with the update or to be reminded again later about the update If you continue with the product update immediately you are still able to choose when the reboot should take place If you want to be reminded about the update later on the virus definition file and the scan engine will be updated anyway but the product update wi
95. for you Related topics e Threat categories e Viruses and other malware 9 1 Threat categories Adware Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Your Avira product detects Adware If the Adware option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware Adware Spyware Software that displays advertising or software that sends the user s personal data to a third party often without their knowledge or consent and for this reason may be unwanted Your Avira product recognizes Adware Spyware If the option Adware Spyware is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects adware or spyware Application The term APPL respectively application refers to an application which may involve a risk when used or is of dubious origin Your Avira product recognizes Application APPL If the option Application is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such behavior Avira Antivirus Suite User Manua
96. harming fraudsters operate their own large server farms on which fake websites are stored Pharming has established itself as an umbrella term for various types of DNS attacks In the case of a manipulation of the host file a specific manipulation of a system is carried out with the aid of a Trojan or virus The result is that the system can now only access fake websites even if the correct web address is entered Phishing Phishing means angling for personal details of the Internet user Phishers generally send their victims apparently official letters such as emails that are intended to induce them to reveal confidential information to the culprits in good faith in particular user names and passwords or PINs and TANs of online banking accounts With the stolen access details the phishers can assume the identities of the victims and carry out transactions in their name What is clear is that banks and insurance companies never ask for credit card numbers PINs TANs or other access details by email SMS or telephone Avira Antivirus Suite User Manual Status 27 Sep 2013 88 R AV RA Viruses and more Polymorph viruses Polymorph viruses are the real masters of disguise They change their own programming codes and are therefore very hard to detect Program viruses A computer virus is a program that is capable of attaching itself to other programs after being executed and cause an infection Viruses multiply themselves unlike logi
97. he slide up You can reactivate the notification in the Alerts configuration window Update Alert if last update is older than n day s In this box you can enter the maximum number of days allowed to have passed since the last update If this number of days has passed a red icon is displayed for the update status under Status in the Control Center Show notice if the virus definition file is out of date If this option is enabled you will obtain an alert if the virus definition file is not up to date With the help of the alert option you can configure the temporal interval for an alert if the last update is older than n day s Warnings Notes with the following situations Dial up connection is used If this option is enabled you will receive a desktop notification alert if a dialer creates a dial up connection on your computer via the telephone or ISDN network There is a danger that the connection may have been created by an unknown and unwanted dialer and that the connection may be chargeable see Viruses and more gt Threat categories Dialer Avira Antivirus Suite User Manual Status 27 Sep 2013 148 Ro AV RA Reference Configuration options Files have been successfully updated If this option is enabled you will receive a desktop notification whenever an update has been successfully performed and files updated Update failed If this option is enabled you will receive a desktop notification whenever an upd
98. he program is up to date in the Status field of the Control Center gt If your Avira product shows that your computer is not secure click Fix problem The dialog Restore protection opens gt Activate the preset options in order to maximize the security of your system gt If appropriate perform a complete system scan afterwards Avira Antivirus Suite User Manual Status 27 Sep 2013 21 R AV RA Installation and uninstallation 3 8 Changing an installation under Windows 7 You have the option of adding or removing individual program components of the Avira Antivirus Suite installation see Choosing installation components r co jes O A Alle Systemsteuerungselemente Programme und Funktionen hd gt Programme und Funktionen durchsuc J Startseite der Systemsteuerun e z 2 Programm deinstallieren oder ndern Installierte Updates anzeigen Wahlen Sie ein Programm aus der Liste aus und klicken Sie auf Deinstallieren Andern oder Reparieren um p Windows Funktionen es zu deinstallieren aktivieren oder deaktivieren Organisieren Deinstallieren H v Name Herausgeber Installiertam Gr e If you wish to add or remove modules of the current installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs gt Open the Control Panel via the Windows Start menu Double click on Programs and Features Select Avira Antivirus
99. hide these events 4 3 17 Exclude email addresses from scan To define which email addresses senders are excluded from the Mail Protection scan white listing gt Go to Control Center and select the section INTERNET PROTECTION gt Mail Protection The list shows incoming emails gt Highlight the email you want to exclude from the Mail Protection scan gt Click the icon to exclude the email from the Mail Protection scan Fx The selected email address will no longer be scanned for viruses and unwanted programs The email sender address is included in the exclusion list and no longer scanned for viruses malware Warning Only exclude email addresses from the Mail Protection scan if the senders are completely trustworthy Note In the Configuration under Mail Protection gt General gt Exceptions you can add other email addresses to the exclusion list or remove email addresses from the exclusion list Avira Antivirus Suite User Manual Status 27 Sep 2013 61 Ro AV RA System Scanner 5 System Scanner With the System Scanner component you can carry out targeted scans on demand scans for viruses and unwanted programs The following options are available for scanning for infected files System scan via context menu The system scan via the context menu right hand mouse button entry Scan selected files with Avira is recommended if for example you wish to scan individual files and directories
100. hts are required are clearly marked by the operating system with an information icon In addition the user must explicitly confirm the required action Privileges will only then be increased and the administrative task will be performed by the operating system after this permission has been obtained The Avira Antivirus Suite requires administrator rights for some actions These actions are marked with the following symbol If this symbol also appears on a button administrator rights are required to carry out this action If your current user account does not have administrator rights the Windows dialog of the User Account Control asks you to enter the administrator password If you do not have an administrator password you cannot carry out this action 2 3 Licensing and Upgrade 2 3 1 Licensing In order to be able to use your Avira product you require a license You thereby accept the license terms The license is provided in the form of an activation code The activation code is a code comprising letters and numbers that you will receive after purchasing the Avira product The activation code contains the exact data of your license i e which programs have been licensed for which period of time The activation code will be sent to you by email if you have purchased your Avira product on the Internet or it is indicated on the product packaging In order to license your program please enter your activation code to activate the pr
101. ic links generated by mklink exe or Junction Points generated by junction exe that are transparent in the file system Search for Rootkits before scan If this option is enabled and a scan is started the System Scanner scans the Windows system directory for active rootkits in a so called shortcut This process does not scan your computer for active rootkits as comprehensively as the scan profile Scan for rootkits but it is significantly quicker to perform This option only changes the settings of profiles created by you Note The rootkits scan is not available for Windows XP 64 bit Avira Antivirus Suite User Manual Status 27 Sep 2013 95 Ro AV RA Reference Configuration options Scan Registry If this option is enabled the Registry is scanned for references to malware This option only changes the settings of profiles created by you Ignore files and paths on network drives If this option is enabled network drives connected to the computer are excluded from the on demand scan This option is recommended when the servers or other workstations are themselves protected with anti virus software This option is disabled as the default setting Scan process Allow stopping the Scanner If this option is enabled the scan for viruses or unwanted programs can be terminated at any time with the button Stop in the Luke Filewalker window If you have disabled this setting the Stop button in the Luke Filewalker window
102. ick Next to continue with the installation The dialog Language selection appears gt Select the language you want to use to install your Avira product and confirm your language selection by clicking Next The dialog box Download appears All files necessary for installation are downloaded from the Avira web servers The Download window closes after conclusion of the download Installation with an installation package The window Preparing installation appears The installation file is extracted The installation routine is started The dialog box Choose installation type appears Note By default Express installation is preset All standard components will be installed which you may not configure If you would like to execute an Custom installation please refer to the chapter Installation and uninstallation gt Custom installation gt The I want to improve my protection by using Avira Proactiv and Protection Cloud check box Configuration gt General gt Advanced Protection is preset by default If you do not want to participate in the Avira Community please unmark this checkbox If you confirm your participation in the Avira Community Avira sends data on detected suspicious programs to the Avira Malware Research Center The data is used only for an advanced online scan and to expand and refine detection technology You can click the links ProActiv and Protection Cloud to obtain more details on the exp
103. ick Yes to confirm Avira SearchFree Toolbar plus Web Protection is uninstalled and all directories files and registry entries for the Avira SearchFree Toolbar plus Web Protection are deleted when your computer is restarted 4 3 Howto The chapters How to offer short instructions about license and product activation as well as information on the most important functions of your Avira product The selected short articles serve as an overview about the functionality of your Avira product They do not substitute the detailed information of each section of this help center 4 3 1 Activate license To activate your Avira product s license Activate your license for your Avira product with the KEY license file You can obtain the license file by email from Avira The license file contains the license for all products that you have ordered in one order process If you have not yet installed your Avira product gt Save the license file to a local directory on your computer gt Install your Avira product gt During installation enter the save location of the license file If you have already installed your Avira product gt Double click the license file in File Manager or in the activation email and follow the on screen instructions when License Manager opens OR In your Avira product s Control Center select the menu item Help gt License management Note As of Windows Vista the User Account Control dialog b
104. if the setting Repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired Rename If this option is enabled the System Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Quarantine If this option is enabled the System Scanner moves the file to Quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Delete If this option is enabled the file is deleted This process is much faster than overwrite and delete Ignore If this option is enabled access to the file is allowed and the file is left as it is Avira Antivirus Suite User Manual Status 27 Sep 2013 98 Ro AV RA Reference Configuration options Warning The affected file remains active on your workstation It may cause serious damage on your workstation Overwrite and delete If this option is enabled the System Scanner overwrites the file with a default pattern and then deletes wipes it It cannot be restored Note If you have selected Delete or Overwrite and delete as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Archives When scanning archives the System Scann
105. ified port to the default SMTP port Note To verify the protocols and ports used call up the properties of your email accounts in your email client program Default ports are mostly used Enable IPv6 support If this option is enabled Internet Protocol version 6 is supported by the Mail Protection Option not available for new or changed installations under Windows 8 Action on detection This configuration section contains settings for actions performed when Mail Protection finds a virus or unwanted program in an email or in an attachment Note These actions are performed both when a virus is detected in incoming emails and when a virus is detected in outgoing emails Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected in an email or attachment in which you can choose what is to be done with the email or attachment concerned This option is enabled as the default setting Show progress bar If this option is enabled the Mail Protection shows a progress bar during downloading of emails This option can only be enabled if the option Interactive has been selected Automatic If this option is enabled you are no longer notified when a virus or unwanted program is found Mail Protection reacts according to the settings you define in this section Affected emails The action chosen for Affected emails is performed when the Mail Protection finds a virus or an unwanted progr
106. in the tree structure to display this configuration section in the detail window gt Click the plus symbol in front of an entry to expand the configuration section and display configuration subsections in the tree structure gt To hide configuration subsections click on the minus symbol in front of the expanded configuration section Note To enable or disable Configuration options and use the buttons you can also use the following key combinations Alt underlined letter in the option name or button description If you want to confirm your Configuration settings gt Click OK The configuration window is closed and the settings are accepted OR gt Click Apply The settings are applied The configuration window remains open If you want to finish configuration without confirming your settings gt Click Cancel The configuration window is closed and the settings are discarded If you want to restore all configuration settings to default values gt Click Default values Avira Antivirus Suite User Manual Status 27 Sep 2013 31 R AV RA Overview of Avira Antivirus Suite gt All settings of the configuration are restored to default values All amendments and custom entries are lost when default settings are restored Overview of configuration options The following configuration options are available System Scanner Configuration of on demand scan Scan options Action on detecti
107. indow Page up Change to the subject which is displayed above in the contents in the index or in the list of the search results Page down Change to the subject which is displayed below the current subject in the contents in the index or in the list of the search results Avira Antivirus Suite User Manual Status 27 Sep 2013 71 CG AVIRA Page up Page down Browse through a subject 8 2 3 In the Control Center General Shortcut Description F1 Display help Alt F4 Close Control Center F5 Refresh F8 Open configuration F9 Start update Scan section Shortcut Description F2 Rename selected profile F3 Start scan with the selected profile F4 Create desktop link for the selected profile Ins Create new profile Avira Antivirus Suite User Manual Status 27 Sep 2013 FAQ Tips 72 CG AVIRA Del Delete selected profile Quarantine section Shortcut Description F2 Rescan object F3 Restore object F4 Send object F6 Restore object to Return Properties Ins Add file Del Delete object Scheduler section Shortcut Description F2 Edit job Return Properties Ins Insert new job Del Delete job Avira Antivirus Suite User Manual Status 27 Sep 2013 FAQ Tips 73 CG AVIRA Reports section Shortcut Descr
108. ion about your Avira product e My communication settings Opens the Product Message Subscription Center e Start update Starts an update e Help opens the Online Help e Experts Market Ask for help opens the Experts Market Ask for help website where you can ask for help or offer your help to other users e About Avira Antivirus Suite Opens a dialog box with information on your Avira product Product information Version information License information e Avira on the Internet Opens the Avira web portal on the Internet The condition for this is that you have an active connection to the Internet Note The User Account Control UAC will ask for your permission to enable or disable the Real Time Protection Web Protection and Mail Protection services in operating systems as of Windows Vista 4 2 Avira SearchFree Toolbar Avira SearchFree Toolbar includes two main components Avira SearchFree and the Toolbar The Avira SearchFree Toolbar is installed as an add on When the browser is first accessed in Firefox and Internet Explorer a message will pop up asking you for permission to install the toolbar You will have to accept in order to complete a successful installation of Avira SearchFree Toolbar Avira SearchFree is a search engine and contains a clickable Avira logo linked to the Avira website and web image and video channels This allows Avira users a safer Internet navigation The toolbar integrated in your web bro
109. iption F3 Display report file F4 Print report file Return Display report Del Delete report s Events section Shortcut Description F3 Export event s Return Show event Del Delete event s 8 3 Windows Security Center Windows XP Service Pack 2 8 3 1 General The Windows Security Center checks the status of a computer for important security aspects If a problem is detected with one of these important points e g an outdated anti virus program the Security Center issues an alert and gives recommendations on how to protect your computer better Avira Antivirus Suite User Manual Status 27 Sep 2013 FAQ Tips 74 CY AVIRA FAQ Tips 8 3 2 The Windows Security Center and your Avira product Virus protection software Protection against malicious software You may receive the following information from the Windows Security Center with regard to your virus protection e Virus protection NOT FOUND e Virus protection OUT OF DATE e Virus protection ON e Virus protection OFF e Virus protection NOT MONITORED Virus protection NOT FOUND This information of the Windows Security Center appears when the Windows Security Center has not found any anti virus software on your computer P Virus Protection NOTFOUND Windows did not find antivirus software on this computer Antivirus software helps protect your computer against viruses and other security threats Click Recommendations for suggested ac
110. ira If this option is enabled the pre defined password is required to send an object to the Avira Malware Research Center for examination Configuration If this option is enabled configuration of the program is only possible after entering the pre defined password Installation uninstallation If this option is enabled the pre defined password is required for installation or uninstallation of the program 11 9 4 Security Autorun Block autorun function If this option is enabled the execution of the Windows autorun function is blocked on all connected drives including USB sticks CD and DVD drives and network drives With the Windows autorun function files on data media or network drives are read Avira Antivirus Suite User Manual Status 27 Sep 2013 143 Ro AV RA Reference Configuration options immediately on loading or connection and files can therefore be started and copied automatically This functionality carries with it a high security risk however as malware and unwanted programs can be installed with the automatic start The autorun function is especially critical for USB sticks as data on a stick can be changed at any time Exclude CDs and DVDs When this option is enabled the autorun function is permitted on CD and DVD drives Warning Only disable the autorun function for CD and DVD drives if you are sure you are only using trusted data media System protection Protect
111. is button to delete the emails stored in the cache 11 6 3 Report Mail Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Avira Antivirus Suite User Manual Status 27 Sep 2013 134 Ro AV RA Reference Configuration options Off If this option is enabled then Mail Protection does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Mail Protection records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Extended If this option is enabled Mail Protection logs less important information to the report file as well Complete If this option is enabled Mail Protection logs all information to the report file Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file e
112. isplay Web Protection You can use the following icons and messages to identify which actions you need to take to protect your PC Icon Status display Description Web Protection If you move the cursor over the icon the following message appears Avira Web Protection is active Your browsing is protected No further action is necessary Q Web Protection is If you move the cursor over the icon the inactive following message appears Avira Web Protection is off Click to find out how to turn it on You will be redirected to one of our Knowledge Base articles Avira Antivirus Suite User Manual Status 27 Sep 2013 35 R AV RA Overview of Avira Antivirus Suite No Web Protection If you move the cursor over the icon one of the following messages appears e You do not have Avira Web Protection installed Click to find out how to protect your browsing This message will appear if you install incorrectly or uninstall the Avira Antivirus e Web Protection is included for free with Avira Antivirus Click to find out how to install it This message will appear if you do not install Web Protection or if you uninstall it In both cases you will be redirected to the Avira homepage where you can download the Avira product Error If you move the cursor over the icon the following message appears Avira reported an error Click to contact Support for help gt Click the gray ic
113. ity e sesssessesssesseessesseessesseeseeesesssessceseesseeseessesseessesseessesseesse 92 11 Reference Configuration Options cccecccccccsccsccccccccccccccccccsccese IS T11 System Scanner ssissssissisesssssrsesssvorsessiesrssniso sucos otaceas tokie siroko taitona sasao ss eso oot 93 11 1 1 DA e A A 93 aa a e E E eo EE A EEE E EE 102 11 2 Real Time ProteGtiON ss ssssesissssisssssrserisssrisrrsrirsostsesniktnoesr anacanswassenesuneadanswsbsannseansGosawseseonsee 103 11 2 1 SGo a a a a O 103 T1232 E E E E A E EE AEA E EE 114 Da NAG E E E E E T EEE 115 11 3 1 WoD SCI Cicer cecsctezh eset aE e E ENAT ERIE ENA ENTERT ERIE EAA EE AA EEE ET 115 TMA URN Ol e E E O E 117 11 4 1 Windows Frowal csxe saena aana NEEE EENE E AEA EAEN ETETEA 117 11 5 Web Protectio M earne O R 120 11 5 1 MGA PEONES IEEE IE E LEENT A EE E AE ANNEI AEAEE AE ENEA OENE AA AA 120 Eo REDON S e E E N A E 128 16 Mail Protection saienisi E R E a a a aaa 129 11 6 1 GGA Mice sce cocootisecececcoustabtecsevaeacncscantvasexccccstelattacse sntenaecanteectdsesenuelanaivssvsveceavsstteeaed steseastbtaciesietcnansaseeeeuseecsns 129 11 6 2 SINS aR A A EEE EOR uate esses tose AE AEA OEN 133 TL63 Repor a sitinssenisa sa seiuisaaits onran ya ereere EKE a A A aeaa SEN a a EREE 134 11 7 TOME PROMS CHON ccycewsccsyscussiccvspudsesinsnaeasenenssasesssasesyssedsusbaasaussasuausesnaesuseswaes seswacsneesusbedseaxaesade 135 11 7 1 OCIA NGTWOIKS annainn a a aa a 136 Avira Antivirus
114. l Status 27 Sep 2013 83 R AV RA Viruses and more Backdoor Clients In order to steal data or manipulate computers a backdoor server program is smuggled in unknown to the user This program can be controlled by a third party using backdoor control software client via the Internet or a network Your Avira product recognizes Backdoor control software If the Backdoor control software option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your Avira product detects such software Dialer Certain services available in the Internet have to be paid for They are invoiced in Germany via dialers with 0190 0900 numbers or via 09x0 numbers in Austria and Switzerland in Germany the number is set to change to 09x0 in the medium term Once installed on the computer these programs guarantee a connection via a suitable premium rate number whose scale of charges can vary widely The marketing of online content via your telephone bill is legal and can be of advantage to the user Genuine dialers leave no room for doubt that they are used deliberately and intentionally by the user They are only installed on the user s computer subject to the user s consent which must be given via a completely unambiguous and clearly visible labeling or request The dial up process of genuine dialers is clearly displayed Moreover genuine dialers tell you the incurred costs exactly and unmistakab
115. lected Examples Skipped URLs www avira com OR www avira com All URLs with the domain www avira com are excluded from Web Protection scans www avira com en pages index php www avira com en supportv index html www avira com en download index html etc URLs with the domain www avira de are not excluded from Web Protection scans avira com OR avira com All URLs with the second and top level domain avira com are excluded from Web Protection scans The specification implies all existing subdomains for avira com www avira com forum avira com etc avira OR avira All URLs with the second level domain avira are excluded from Web Protection scans The specification implies all existing top level domains or subdomains for avira wWww avira com www avira de forum avira com etc domain All URLs containing a second level domain with the string domain are excluded from Web Protection scans www domain com www new domain de www sample domain1 de net OR net All URLs with the top level domain net are excluded from Web Protection scans www name1 net www namez2 net etc Avira Antivirus Suite User Manual Status 27 Sep 2013 126 Ro AV RA Reference Configuration options Warning Enter the URLs you want to exclude from the Web Protection scan as precisely as possible Avoid specifying an entire top level domain or parts of a second level domain because there is a risk that Internet
116. les that could be repaired by a new scan vV File rescanned and repaired gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section Note Emails and email attachments can only be restored using the option C if the file extension is eml To restore a file to its original location gt Highlight the file and click the icon Windows XP as of Windows Vista Ce This option is not available for emails Note Emails and email attachments can only be restored using the option C if the file extension is eml A message appears asking if you want to restore the file gt Click Yes The file is restored to the directory it was in before it was moved to quarantine To restore a file to a specified directory gt Highlight the file and click on C f A message appears asking if you want to restore the file gt Click Yes The Windows default window Save As for selecting the directory appears gt Select the directory to restore the file to and confirm The file is restored to the selected directory Avira Antivirus Suite User Manual Status 27 Sep 2013 58 R AV RA Overview of Avira Antivirus Suite 4 3 13 Move suspicious files to quarantine To move a suspect file to quarantine manually gt Inthe Control Center select the section ADMINISTRATION gt Quarantine section gt Click on The Windows default window for selecting a file appears gt Select
117. lient You receive an error message in your email program All other emails sent from your email account will be scanned for malware Ignore The affected email is sent Warning Viruses and unwanted programs can penetrate the computer system of the email recipient in this way Avira Antivirus Suite User Manual Status 27 Sep 2013 54 R AV RA Overview of Avira Antivirus Suite Web Protection actions Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Move to quarantine The website requested from the web server and or any data or files transferred are moved to quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Note We recommend that you move any suspicious file that cannot be repaired to quarantine Note You can also send files reported by the heuristic to us for analysis For example you can upload these files to our website http www avira
118. ll not be done Note The product update will not be completed until a reboot has occurred Note For security reasons the Updater checks whether the Windows hosts file of your computer was altered whether the Update URL for example was manipulated by malware and is diverting the Updater to unwanted download sites If the Windows hosts file has been manipulated this is shown in the Updater report file An update is automatically performed in the following interval 2 hours Avira Antivirus Suite User Manual Status 27 Sep 2013 63 Updates CG AVIRA In the Control Center under Scheduler you can create additional update jobs that are performed by Updater at the specified intervals You also have the option to start an update manually in the Control Center in the Update menu and in the Status section via the context menu of the tray icon Updates can be obtained from the Internet via Web server of the manufacturer The existing network connection is the default connection to the download servers of Avira You can change this default setting under Configuration gt Update Avira Antivirus Suite User Manual Status 27 Sep 2013 64 FireWall CG AVIRA 7 FireWall Avira Antivirus Suite allows you to manage the incoming and outgoing data traffic depending on computer settings e Windows Firewall Starting from Windows 7 Avira Antivirus Suite allows the Windows Firewall management through the Avira product
119. longer be scanned in future by the Mail Protection Add With this button you can add the email address entered in the input box to the list of email addresses not to be scanned Delete This button deletes a highlighted email address from the list Avira Antivirus Suite User Manual Status 27 Sep 2013 133 Ro AV RA Reference Configuration options Email address Email that is no longer to be scanned Malware When this option is enabled the email address is no longer scanned for malware Up You can use this button to move a highlighted email address to a higher position If no entry is highlighted or the highlighted address is at the first position in the list this button is not enabled Down You can use this button to move a highlighted email address to a lower position If no entry is highlighted or the highlighted address is at the last position in the list this button is not enabled Cache The Mail Protection cache contains data regarding the scanned emails that is displayed as statistical data in the Control Center under Mail Protection Maximum number of emails in the cache This field is used to set the maximum number of emails that are stored by Mail Protection in the cache Emails are deleted oldest first Maximum days for an email to be stored The maximum storage period of an email in days is entered in this box After this time the email is removed from the cache Empty Cache Click on th
120. ly Unfortunately there are also dialers which install themselves on computers unnoticed by dubious means or even with deceptive intent For example they replace the Internet user s default data communication link to the ISP Internet Service Provider and dial a cost incurring and often horrendously expensive 0190 0900 number every time a connection is made The affected user will probably not notice until his next phone bill that an unwanted 0190 0900 dialer program on his computer has dialed a premium rate number with every connection resulting in dramatically increased costs We recommend that you ask your telephone provider to block this number range directly for immediate protection against undesired dialers 0190 0900 dialers Your Avira product can detect the familiar dialers by default If the option Dialers is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if a dialer is detected You can now simply delete the potentially unwanted 0190 0900 dialer However if it is a wanted dial up program you can declare it an exceptional file and this file is then no longer scanned in future Double Extension Files Executable files that hide their real file extension in a suspicious way This camouflage method is often used by malware Avira Antivirus Suite User Manual Status 27 Sep 2013 84 R AV 1 RA Viruses and more Your Avira product recognizes Double Extension Files
121. m emails The Fraud Deception category covers web pages with Subscription Expires and other offers of services whose costs are hidden by the provider Exceptions These options allow you to set exceptions based on MIME types content types for the transferred data and file types for URLs Internet addresses for scanning by Web Protection The MIME types and URLs specified are ignored by Web Protection i e that data is not scanned for viruses and malware when it is transferred to your computer system MIME types skipped by Web Protection In this field you can select the MIME types content types for the transferred data to be ignored by Web Protection during scanning File types MIME types skipped by Web Protection user defined All MIME types content types for the transferred data in the list are ignored by Web Protection during scanning Input box In this box you can input the name of the MIME types and file types to be ignored by Web Protection during scanning For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types Warning All file types and content types on the exclusion list are downloaded into the Internet brows
122. n enables you to view events generated by certain program modules 4 1 2 Game Mode If an application is executed in full screen mode on your computer system you may intentionally suspend desktop notifications as pop up windows and in product messages by activating the Game Mode You may enable the Game Mode or keep it in automatic mode by clicking the ON OFF button By default the Game Mode is set to automatic and displayed in green color The default setting sets the feature to automatic so that whenever you run an application that needs the full screen mode your Avira product switches automatically to Game Mode gt Click the button on the left next to the OFF button to activate the Game Mode The Game Mode is enabled and displayed in yellow color Avira Antivirus Suite User Manual Status 27 Sep 2013 29 R AV R A Overview of Avira Antivirus Suite Note We recommend to change the default setting OFF with its automatic full screen recognition mode only temporarily because you won t receive visible desktop notifications and warnings concerning network events and possible threats 4 1 3 Configuration You can define settings for your Avira product in the Configuration After installation your Avira product is configured with standard settings ensuring optimal protection for your computer system However your computer system or your specific requirements for your Avira product may mean you need to adapt the protective
123. n is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Enable AHeAD Your Avira program contains a very powerful heuristic in the form of Avira AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option combines a strong detection level with a low risk of false alerts Medium is the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives Avira Antivirus Suite User Manual Status 27 Sep 2013 113 Ro AV RA Reference Configuration options 11 2 2 Report Real Time Protection includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then Real Time Protection
124. n turn off the warning messages under Change Action Center settings e g Turn off messages about spyware and related protection 8 4 2 The Windows Action Center and your Avira product e Windows Firewall is turned off or set up incorrectly Windows Firewall is turned off or set up incorrectly Network firewall Important aT Y Turn on now Windows Firewall is turned off or set up incorrectly Turn off messages about network firewall Get a different firewall program online e Avira managed Windows Firewall installed e Starting from Windows 7 Avira Antivirus Suite gives you the option of managing directly the Windows Firewall from the Avira Control and Configuration Center Virus protection You may receive the following information from the Windows Action Center with regard to your virus protection e Avira Desktop reports that it is up to date and virus scanning is on e Avira Desktop reports that it is turned off e Avira Desktop reports that it is out of date e Windows did not find antivirus software on this computer e Avira Desktop has expired Avira Desktop reports that it is up to date and virus scanning is on After installation of your Avira product and a subsequent update you will not receive any messages from the Windows Action Center But if you go to Action Center gt Security you can see Avira Desktop reports that it is up to date and virus scanning is on This means that your Avira product is now up to d
125. ngs When the option is enabled the current Windows system settings are used for the connection to the web server via a proxy server Configure the Windows system settings to use a proxy server under Control panel gt Internet options gt Connections gt LAN settings You can also access the Internet options in the Extras menu in Internet Explorer Warning If you are using a proxy server which requires authentication enter all the Avira Antivirus Suite User Manual Status 27 Sep 2013 116 Ro AV RA Reference Configuration options required data under the option Use this proxy server The Use proxy system settings option can only be used for proxy servers without authentication Use this proxy server If your web server connection is set up via a proxy server you can enter the relevant information here Address Enter the computer name or IP address of the proxy server you want to use to connect to the web server Port Please enter the port number of the proxy server you want to use to connect to the web server Login name Enter a user name to log in on the proxy server Login password Enter the relevant password for logging in on the proxy server here For security reasons the actual characters you type in this space are replaced by asterisks Examples Address proxy domain com Port 8080 Address 192 168 1 100 Port 3128 11 4 FireWall Avira Antivirus Suite allows you to configure to manage the Win
126. ns or C Program Files x86 Avira for Windows 64bit versions Here you can find all files related to Avira Antivirus Suite If you choose this installation type you can perform an installation by simply clicking Next until completion This installation type is designed especially for those users who do not feel comfortable with configuring software tools 3 5 Performing a Custom Installation The Custom installation enables you to configure your installation This is only recommended for advanced users who are well acquainted with matters of hard and software as well as security issues Avira Antivirus Suite User Manual Status 27 Sep 2013 You can choose to install individual program components A target folder can be selected for the program files to be installed You can disable Create a desktop icon and program group in the Start menu Using the configuration wizard you can define custom settings for your Avira Antivirus Suite Also you can choose the security level that you feel comfortable with After installation you can initiate a short system scan that is performed automatically after installation 18 R AVI RA Installation and uninstallation 3 6 Test product installation Installing your Avira product Start the installation program by double clicking the installation file you have downloaded from the Internet or insert the program CD Internet based installation The Welcome screen appears gt Cl
127. nual Status 27 Sep 2013 25 R AV RA Overview of Avira Antivirus Suite 4 Overview of Avira Antivirus Suite This chapter contains an overview of the functionality and operation of your Avira product e see Chapter User interface and operation e see Chapter Avira SearchFree Toolbar e see Chapter How to 4 1 User interface and operation You operate your Avira product via three program interface elements e Control Center monitoring and controlling the Avira product e Configuration Configuring the Avira product e Tray Icon in the system tray of the taskbar Opening the Control Center and other functions 4 1 1 Control Center The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of your Avira product Avira Antivirus Suite User Manual Status 27 Sep 2013 26 CG AVIRA Q System Scanner GJ Real Time Protection Web Protection Mail Protection Android Security Quarantine Scheduler Reports ii T eB Events Avira Antivirus Suite V Your computer is secure All services are working correctly PC Protection Real Time Protection lasla P Scan system Last scan Not performed I Start update Last update 02 09 2013 Your product is activated until 01 01 2014 s Renew Overview of Avira Antivirus Suite Internet Protection Firewall Web Protection alin o E Mail Prot
128. o which you would like to have this license installed and dick OK Note only those local Avira Antivirus Suite products for which this license key file contains a valid license are displayed License Valid until Destination Directory Bad Avira Antivirus Suite 12 31 2013 C Program Files Avira AntiVir You can install the license by selecting the license file in your file manager or in the activation email with a double click and following the relevant instructions on the screen Note The Avira Antivirus Suite License Manager automatically copies the corresponding license in the relevant product folder If a license already exists a note appears as to whether the existing license file is to be replaced In this case the existing file is overwritten by the new license file Avira Antivirus Suite User Manual Status 27 Sep 2013 14 R AVI RA Installation and uninstallation 3 Installation and uninstallation 3 1 Installation and uninstallation This chapter contains information relating to the installation of Avira Antivirus Suite Preparing for installation Installing from CD when online Installing from CD when offline Installing downloaded software Removing incompatible software Choosing an installation type Installing Avira Antivirus Suite Changing the installation Uninstalling Avira Antivirus Suite 3 2 Choosing an installation type During installation you can select a setup type in the installation
129. ogram The product activation may be performed during installation However you can also activate your Avira product after the installation in the License Manager under Help gt License management Avira Antivirus Suite User Manual Status 27 Sep 2013 12 KR AV RA Product information 2 3 2 Extending a license When your license is about to expire Avira will send a slide up reminding you to extend your license To do so you only have to click a link and you will be forwarded to the Avira online shop However it is also possible to extend the license of your Avira product through the License Manager under Help gt License management If you have registered in the licensing portal of Avira you can additionally extend your license directly online via the License Overview or select the automatic renewal of your license 2 3 3 Upgrading In the License Manager you have the option of launching an upgrade for a product from the Avira desktop product family Manual uninstallation of the old product and manual installation of the new product is not required When upgrading from the License Manager you enter the activation code for the product you want to upgrade into the License Manager input box The new product is automatically installed To achieve high reliability and security for your computer Avira sends a pop up item to remind you to upgrade your system to the newest version Just click the Upgrade link on the pop up item and
130. ogram is detected a dialog box appears in which you can select what to do with the infected object This option is enabled as the default setting Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically In interactive action mode you can react to detected viruses and unwanted programs by selecting an action for the infected object in the alert and executing the selected action by clicking Confirm The following actions for handling infected objects are available for selection Note Which actions are available for selection depends on the operating system the protection components Avira Real Time Protection Avira System Scanner Avira Mail Protection Avira Web Protection reporting the detection and the type of malware detected Avira Antivirus Suite User Manual Status 27 Sep 2013 51 R AV RA Overview of Avira Antivirus Suite Actions of the System Scanner and the Real Time Protection not ProActiv detections Repair The file is repaired This option is only available if the infected file can be repaired Rename The file is renamed with a vir extension Direct access to these files e g with double click is therefore no longer possible Files can be repaired and given their original name at a later time Quarantine The file is packaged into a special format qua and moved to the Quarantine directory INFECTED on y
131. ommunicate with each other A bot net can comprise a collection of cracked machines running programs usually referred to as worms Trojans under a common command and control infrastructure Bot nets serve various purposes including denial of service attacks etc usually without the affected PC user s knowledge The main potential of bot nets is that the networks can achieve grow to thousands of computers and their total bandwidth exceeds most conventional Internet accesses Exploit An exploit security gap is a computer program or script that takes advantage of a bug glitch or vulnerability leading to privilege escalation or denial of service on a computer system One form of exploitation for example is an attack from the Internet with the help of manipulated data packages Programs can be infiltrated in order to obtain higher access Fraudulent software Also known as scareware or rogueware it is a fraudulent software that pretends that your computer is infected by viruses or malware This software looks deceptively similar to professional Antivirus software but is meant to raise uncertainty or to scare the user Its purpose is to make the victims feel threatened of imminent unreal danger and to make them pay to eliminate it There are also cases when the victims are lead to believe they were attacked and they are instructed to carry out an action which in reality is the real attack Avira Antivirus Suite User Manual Status 27 S
132. on Archive scan options System scan exceptions System scan heuristics Report function setting Real Time Protection Configuration of on access scan Scan options Action on detection Further actions On access scan exceptions On access scan heuristics Report function setting Update Configuration of the update settings Proxy settings Web Protection Configuration of Web Protection Scan options enabling and disabling the Web Protection Action on detection Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc Web Protection scan exceptions URLs file types MIME types Web Protection heuristics Report function setting Mail Protection Configuration of Mail Protection Scan options Enable the monitoring of POP3 accounts IMAP accounts outgoing emails SMTP Actions on detection Further actions Mail Protection scan heuristics AntiBot function Permitted SMTP servers permitted email senders Mail Protection scan exceptions Configuration of cache empty cache Avira Antivirus Suite User Manual Status 27 Sep 2013 32 R AV 1 RA Overview of Avira Antivirus Suite Report function setting e General Threat categories for System Scanner and Real Time Protection Advanced protection Options to enable the ProActiv and Protection Cloud features Application filter Block or allow applications Password protection for access to the Control Center
133. on or text to go to the Avira Support page Widgets Avira SearchFree contains three widgets with the most important functions for the nowadays Internet web browsing Facebook E mail and Browser Security Facebook This function allows you to receive all the messages from Facebook and to be always updated Email If you click the email symbol in the toolbar a dropdown list will be shown You can choose between the most commonly used email providers Browser Security This widget has been conceived to offer you in one click all the Internet security options Avira Antivirus Suite User Manual Status 27 Sep 2013 36 R AV RA Overview of Avira Antivirus Suite you may need on daily basis This option is only available for Firefox and Internet Explorer Also the names of the functions sometimes change from one browser to another e Pop up Blocker If this option is activated all pop up windows will be blocked e Block Cookies If you activate this option no cookies will be saved on your computer e Private Browsing Firefox InPrivate Browsing Internet Explorer Enable this option if you do not want to leave any personal information on the Internet while you surf This option is not available for Internet Explorer 7 and 8 e Clear Recent History Firefox Delete Browsing History Internet Explorer With this option you will erase all traces of your Internet activities Website Safety Advisor The W
134. onding button e Send the required file packed WinZIP PKZip Arj etc in the attachment of an email to the following address virus avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password e You can also send us the suspicious file via our website http www avira com sample upload 10 4 Reporting false positives If you believe that your Avira product is reporting a detection in a file that is most likely clean send the relevant file packed WinZIP PKZip Arj etc as an email attachment to the following address virus avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password 10 5 Your feedback for more security At Avira our customers security is paramount For this reason we don t just have an in house expert team that tests the quality and security of every Avira solution before the product is released We also attach great importance to the indications regarding security relevant gaps that could develop and we treat those seriously If you think you have detected a security gap in one of our products please send us an email to the following address vulnerabilities avira com Avira Antivirus Suite User Manual Status 27 Sep 2013 92 Ro AV RA Reference Configuration options 11 Reference Configuration o
135. ontrol Center click Status and enable the Real Time Protection in the PC Protection area OR gt Open the context menu with a right click on the Tray Icon Click Real Time Protection enable Reason Avira Real Time Protection is blocked by a firewall gt Define a general approval for Avira Real Time Protection in the configuration of your firewall Avira Real Time Protection only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to Avira Mail Protection Avira Antivirus Suite User Manual Status 27 Sep 2013 67 CG AVIRA FAQ Tips Otherwise gt Check the startup type of the Avira Real Time Protection service If necessary enable the service In the taskbar select Start gt Settings gt Control Panel Start the configuration panel Services with a double click under Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira Real Time Protection Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display The computer is extremely slow when perform a data back up Reason During the backup procedure Avira Real Time Protection scans all files being used by the backup procedure gt Select Real Time Protection gt Scan gt Exceptions in the
136. ore keep the list as short as possible Processes to be omitted by the Real Time Protection All file accesses of processes in this list are excluded from monitoring by Real Time Protection Input box In this field enter the name of the process that is to be ignored by the real time scan No process is entered as the default setting The specified path and file name of the process should contain a maximum of 255 characters You can enter up to 128 processes The entries in the list must not result in more than 6000 characters in total When entering the process Unicode symbols are accepted You can therefore enter process or directory names containing special symbols Drive information must be entered as follows Drive letter The colon symbol is only used to specify drives When specifying the process you can use the wildcards any number of characters and a single character C Program Files Application application exe C Program Files Application applicatio exe C Program Files Application applic exe C Program Files Application exe To avoid the process being excluded globally from monitoring by Real Time Protection specifications exclusively comprising the following characters are invalid asterisk question mark forward slash backslash dot colon You have the option of excluding processes from monitoring by the Real Time Protection without full path details For exam
137. oss and theft Using Avira Android Security you can also block unwanted calls or SMS Simply add phone numbers from call log SMS log and your list of contacts to the blacklist or create manually a contact you want to block You can find more information on our website http www avira com android 11 9 General 11 9 1 Threat categories Selection of extended threat categories Your Avira product protects you against computer viruses In addition you can scan according to the following extended threat categories e Adware e Adware Spyware e Applications e Backdoor Clients e Dialer e Double Extension Files e Fraudulent software e Games e Jokes e Phishing e Programs that violate the private domain e Unusual runtime packers By clicking on the relevant box the selected type is enabled check mark set or disabled no check mark Avira Antivirus Suite User Manual Status 27 Sep 2013 137 RR AV RA Reference Configuration options Select all If this option is enabled all types are enabled Default values This button restores the predefined default values Note If a type is disabled files recognized as being of the relevant program type are no longer indicated No entry is made in the report file 11 9 2 Advanced protection ProActiv Enable ProActiv If this option is enabled programs on your system are monitored and checked for suspicious actions You will receive a message if typical malware beh
138. our hard disk so that direct access is no longer possible Files in this directory can be repaired in Quarantine at a later data or if necessary sent to Avira Delete The file will be deleted This process is much quicker than Overwrite and delete If a boot sector virus is detected this can be deleted by deleting the boot sector A new boot sector is written Ignore No further action is taken The infected file remains active on your computer Overwrite and delete The file is overwritten with a default template and then deleted It cannot be restored Warning This could result in loss of data and damage to the operating system Only select the Ignore option in exceptional cases Always ignore Action option for Real Time Protection detections No further action is taken by Real Time Protection Access to the file is permitted All further access to this file is permitted and no further notifications will be provided until the computer is restarted or the virus definition file is updated Copy to quarantine Action option for a rootkits detection The detection is copied to quarantine Avira Antivirus Suite User Manual Status 27 Sep 2013 52 R AV RA Overview of Avira Antivirus Suite Repair boot sector Download repair tool Action options when infected boot sectors are detected A number of options are available for repairing infected diskette drives If your Avira product is unable to perform the repair you can
139. ox appears Log in as administrator if appropriate Click Continue gt Highlight the license file and click Open A message appears gt Click OK to confirm The license is activated gt If necessary restart your system Avira Antivirus Suite User Manual Status 27 Sep 2013 42 R AV 1 RA Overview of Avira Antivirus Suite 4 3 2 Activate product To activate your Avira product you have the following options Activation with a valid full license To activate the program with a full license you need a valid activation code which holds data of the license you have purchased You have received the activation code from us either by email or it has been printed on the product packaging Activation with an evaluation license Your Avira product is activated with an automatically generated evaluation license with which you can test the Avira product with its complete range of function for a limited period of time Note For product activation or for a test license you need an active Internet link If no connection can be established to the servers of Avira please check the settings of the firewall used Connections via the HTTP protocol and port 80 web communication and via the encryption protocol SSL and port 443 are used for product activation Make sure that your firewall does not block incoming and outgoing data First of all check whether you can access web pages with your web browser The following descri
140. p job 4 3 4 Start a manual update You have various options for starting an update manually When an update is started manually the virus definition file and scan engine are always updated To start an update of your Avira product manually gt With the right hand mouse button click the Avira tray icon in the taskbar A context menu appears gt Select Start update The Updater dialog box appears OR gt Inthe Control Center select Status gt In the Last update field click on the Start update link The Updater dialog box appears OR gt Inthe Control Center in the Update menu select the menu command Start update The Updater dialog box appears Avira Antivirus Suite User Manual Status 27 Sep 2013 45 R AV RA Overview of Avira Antivirus Suite Note We recommend regular automatic updates The recommended update interval is 2 hours Note You can also carry out a manual update directly via the Windows security center 4 3 5 Using ascan profile to scan for viruses and malware A scan profile is a set of drives and directories to be scanned The following options are available for scanning via a scan profile Use predefined scan profile If the predefined scan profile corresponds to your requirements Customize and apply scan profile manual selection If you want to scan with a customized scan profile Create and apply new scan profile If you want to create your own scan profile
141. pages that distribute malware and undesirable programs will be excluded from the Web Protection scan through global specifications under exclusions You are recommended to specify at least the complete second level domain and the top level domain domainname com Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD Enable
142. ple application exe This however only applies to processes where the executable files are located on hard disk drives Full path details are required for processes where the executable files are located on connected drives e g network drives Please note the general information on the notation of Exceptions on connected network drives Avira Antivirus Suite User Manual Status 27 Sep 2013 110 Ro AV RA Reference Configuration options Do not specify any exceptions for processes where the executable files are located on dynamic drives Dynamic drives are used for removable disks such as CDs DVDs or USB sticks Warning Please note that all file accesses done by processes recorded in the list are excluded from the scan for viruses and unwanted programs J The button opens a window in which you can select an executable file Processes The Processes button opens the Process selection window in which the running processes are displayed Add With this button you can add the process entered in the input box to the display window Delete With this button you can delete a selected process from the display window File objects to be omitted by the Real Time Protection All file accesses to objects in this list are excluded from monitoring by the Real Time Protection Input box In this box you can enter the name of the file object that is not included in the on access scan No file object is entered as the default se
143. plication is located or start with an environment variable The button opens a window in which you can select the application to be excluded Add With the Add button you can transfer the application specified in the input box to the list of applications to be excluded Delete The Delete button lets you remove a highlighted application from the list of applications to be excluded 11 9 3 Password You can protect your Avira product in different areas with a password If a password has been issued you will be asked for this password every time you want to open the protected area Password Avira Antivirus Suite User Manual Status 27 Sep 2013 141 Ro AV RA Reference Configuration options Enter password Enter your required password here For security reasons the actual characters you type in this space are replaced by asterisks The password can only have a maximum of 20 chars Once the password has been issued the program refuses access if an incorrect password is entered An empty box means No password Confirmation Confirm the password entered above by entering again here For security reasons the actual characters you type in this space are replaced by asterisks Note The password is case sensitive Areas protected by password Your Avira product can protect individual areas with a password By clicking the relevant box the password request can be disabled or re enabled for individual
144. positives 11 1 2 Report The System Scanner has a comprehensive reporting function You thus obtain precise information on the results of an on demand scan The report file contains all entries of the system as well as alerts and messages of the on demand scan Note To be able to establish what actions the System Scanner has performed when viruses or unwanted programs have been detected you should activate the report file in the configuration Reporting Off If this option is enabled the System Scanner does not report the actions and results of the on demand scan Default When this option is activated the System Scanner logs the path and names of the concerning files In addition the configuration for the current scan version information and information on the licensee is written in the report file Extended When this option is activated the System Scanner logs alerts and tips in addition to the default information The report also contains a cloud suffix to identify the detections from Protection Cloud Avira Antivirus Suite User Manual Status 27 Sep 2013 102 Ro AV RA Reference Configuration options Complete When this option is activated the System Scanner also logs all scanned files In addition all files involved as well as alerts and tips are included in the report file Note If you have to send us a report file at any time for troubleshooting please create this report file in this mode
145. protocol for data transfers on the Internet is not supported by Mail Protection at this time The following options are available for sending the email gt Use a port other than port 25 which is used by SMTP This will bypass monitoring by Mail Protection gt Turn off the TLS encrypted connection and disable TLS support in your email client gt Disable temporarily the monitoring of outgoing emails by Mail Protection in the configuration under Mail Protection gt Scan Webchat is not operational Chat messages will not be displayed data are being loaded in the browser This phenomenon may occur during chats which are based on the HTTP protocol with transfer encoding chunked Reason Web Protection checks the sent data completely for viruses and undesired programs first before the data are loaded into the web browser During a data transfer with transfer encoding chunked Web Protection cannot determine the message length or the data volume gt Enter the configuration of the URL of the web chats as an exception see Configuration Web Protection gt Scan gt Exceptions Avira Antivirus Suite User Manual Status 27 Sep 2013 69 CG AVIRA 8 2 Shortcuts FAQ Tips Keyboard commands also called shortcuts offer a fast possibility to navigate through the program to retrieve individual modules and to start actions Below we provide you with an overview of the available keyboard commands Please
146. ptions The configuration reference documents all available configuration options 11 1 System Scanner The System Scanner section of configuration is responsible for the configuration of the on demand scan 11 1 1 Scan You can define the behavior of the on demand scan routine If you select certain directories to be scanned depending on the configuration the System Scanner scans e with a certain scanning priority e also boot sectors and main memory e all or selected files in the directory Files The System Scanner can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and file extension The filter is not used Note If All files is enabled the button File extensions cannot be selected Use smart extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that your Avira program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned This option is enabled as the default setting and is recommended Note lf Use smart extensions is enabled the button File extensions cannot be selected Avira Antivirus Suite User Manual Stat
147. ra Real Time Protection is enabled by the opened red umbrella in your taskbar It is also possible to activate the Avira product by clicking the Turn on now button on the Windows Action Center message You will receive a notification asking your permission to run Avira Click on Yes I trust the publisher and want to run this program and Real Time Protection will be enabled again Avira Desktop reports that it is out of date If you just installed Avira or if for some reason the virus definition file the scan engine or the program files of your Avira product have not been updated automatically e g if you have made an upgrade from an older Windows operating system on which your Avira product is already installed you will receive the following message Spyware and unwanted software protection Important a Update now Avira Desktop reports that it is out of date re Turn off messages about spyware and related protection Get a different antispyware program online Note In order for the Windows Action Center to recognize your Avira product as up to date an update must be performed after installation Update your Avira Product by carrying out an update Avira Antivirus Suite User Manual Status 27 Sep 2013 81 CG AVIRA FAQ Tips Windows Defender is out of date You may receive the following message if Windows Defender is activated If you have already installed the Avira product this message should not appear Please check i
148. range we will be pleased to help you For our contact addresses please refer to the Control Center under Help gt About Avira Antivirus Suite 10 2 Technical support Avira support provides reliable assistance in answering your questions or solving a technical problem All necessary information on our comprehensive support service can be obtained from our website http www avira com en support So that we can provide you with fast reliable help you should have the following information ready e License information You can find this information in the program interface under the menu item Help gt About Avira Antivirus Suite gt License information See License information e Version information You can find this information in the program interface under the menu item Help gt About Avira Antivirus Suite gt Version information See Version information e Operating system version and any Service Packs installed e Installed software packages e g anti virus software of other vendors e Exact messages of the program or of the report file Avira Antivirus Suite User Manual Status 27 Sep 2013 91 CG AVIRA fiesta 10 3 Suspicious files Suspect files or viruses that may not yet be detected or removed by our products can be sent to us We provide you with several ways of doing this e Identify the file in the quarantine manager of the Control Center and select the item Send file via the context menu or the corresp
149. rantined object and click on The text file quarantaene Notepad opens containing the data from the selected quarantined object gt Save the text file You can also restore the files in quarantine see Chapter Quarantine Restore the files in quarantine 4 3 12 Restore the files in quarantine Different icons control the restore procedure depending on the operating system e In Windows XP G This icon restores the files to their original directory This icon restores the files to a directory of your choice e As of Windows Vista As of Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan viaa scan profile C This icon restores the files to a directory of your choice Ce This icon restores the files to their original directory If extended administrator rights are necessary to access this directory a corresponding request appears Avira Antivirus Suite User Manual Status 27 Sep 2013 5 R AV RA Overview of Avira Antivirus Suite To restore files in quarantine Warning This could result in loss of data and damage to the operating system of the computer Only use the function Restore selected object in exceptional cases Only restore fi
150. reports that it is out of date Turn off messages about virus protection Get a different antivirus program online Note In order for the Windows Action Center to recognize your Avira product as up to date an update must be performed after installation Update your Avira Product by carrying out an update Windows did not find antivirus software on this computer This information of the Windows Action Center appears when the Windows Action Center has not found any anti virus software on your computer Avira Antivirus Suite User Manual Status 27 Sep 2013 79 CY AVIRA FAQ Tips Virus protection Important Windows did not find antivirus software on this computer Find a program online Turn off messages about virus protection Note Please note that this option will not appear in Windows 8 as Windows Defender is now also the pre set virus protection function Note Install your Avira product on your computer to protect it against viruses and other unwanted programs Avira Desktop has expired This information of the Windows Action Center appears when the license of your Avira product has expired If you click on the button Renew subscription you will be redirected to the website of Avira where you can buy a new license Virus protection Important Renew subscription Avira Desktop has expired Turn off messages about virus protection View installed antivirus apps Note Please note that
151. ription Click Next The dialog box Type of job is displayed Select Update job from the list Click Next The dialog box Time of job appears Select a time for the update Immediately Daily Weekly Interval Single Login Note We recommend regular automatic updates The recommended update interval is 2 hours Where appropriate specify a date according to the selection Where appropriate select additional options availability depends on type of job Repeat job if time has expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off Start job while connecting to the Internet dial up In addition to the defined frequency the job is performed when an Internet connection is set up Click Next The dialog box Select display mode appears Select the display mode of the job window Avira Antivirus Suite User Manual Status 27 Sep 2013 44 KR AV RA Overview of Avira Antivirus Suite Invisible No job window Minimize progress bar only Maximize Entire job window gt Click Finish Your newly created job appears on the start page of the ADMINISTRATION gt Scheduler section with the status enabled check mark gt Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs View properties of a job Edit job X Delete job gt Start job Sto
152. rmation on the detected viruses and malware via the Internet e Simple and quick updates to the program virus definitions and search engine through Single File Update and incremental VDF updates via a web server on the Internet e User friendly licensing in License Manager e Integrated Scheduler for planning one off or recurring jobs such as updates or scans e Extremely high virus and malware detection via innovative scanning technology scan engine including heuristic scanning method e Detection of all conventional archive types including detection of nested archives and smart extension detection e High performance multithreading function simultaneous high speed scanning of multiple files 2 2 System requirements 2 2 1 System requirements Avira Antivirus Suite Avira Antivirus Suite has the following requirements for successful use of the system Avira Antivirus Suite User Manual Status 27 Sep 2013 10 R AV RA Product information Operating system Windows 8 newest SP 82 or 64 bit or Windows 7 newest SP 82 or 64 bit or Windows XP newest SP 32 or 64 bit Hardware e Computer with Pentium processor or later at least 1 GHz e Atleast 150 MB of free hard disk memory space more if using quarantine for temporary storage e Atleast 1024 MB RAM under Windows 8 Windows 7 e Atleast 512 MB RAM under Windows XP Other requirements e For the program installation Administrator rights e For all installations
153. rojan horses short Trojans Trojans are pretty common nowadays Trojans include programs that pretend to have a particular function but that show their real image after execution and carry out a different function that in most cases is destructive Trojan horses cannot multiply themselves Avira Antivirus Suite User Manual Status 27 Sep 2013 89 R AV RA Viruses and more which differentiates them from viruses and worms Most of them have an interesting name SEX EXE or STARTME EXE with the intention to induce the user to start the Trojan Immediately after execution they become active and can for example format the hard disk A dropper is a special form of Trojan that drops viruses i e embeds viruses on the computer system Zombie A zombie PC is a computer that is infected with malware programs and that enables hackers to abuse computers via remote control for criminal purposes On command the affected PC starts denial of service DoS attacks for example or sends spam and phishing emails Avira Antivirus Suite User Manual Status 27 Sep 2013 90 CG AVIRA ee 10 Info and Service This chapter contains information on how to contact us e see Chapter Contact address e see Chapter Technical support e see Chapter Suspicious files e see Chapter Reporting false positives e see Chapter Your feedback for more security 10 1 Contact address If you have any questions or requests concerning the Avira product
154. s Web Protection prevents the transfer of data from the Internet to your computer system Web Protection blocks the following file types MIME Types All file types and MIME types content types for the transferred data in the list are blocked by Web Protection Input box In this box enter the names of the MIME types and file types you want Web Protection to block For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note Files which are already stored on your system as temporary Internet files and blocked by Web Protection can however be downloaded locally from the Internet by your computer s Internet browser Temporary Internet files are files saved on your computer by the Internet browser so that websites can be accessed more quickly Note The list of blocked file and MIME types is ignored if they are entered in the list of excluded file and MIME types under Web Protection gt Scan gt Exceptions Avira Antivirus Suite User Manual Status 27 Sep 2013 122 Ro AV RA Reference Configuration options Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types MIME types Examples for media types text for text files image for graphics files video for video files a
155. s and malware systematically using drag amp drop Y The Control Center of your Avira product has been opened gt Highlight the file or directory you want to scan gt Use the left hand mouse button to drag the highlighted file or directory into the Control Center The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 7 Scan for viruses and malware via the context menu To scan for viruses and malware systematically via the context menu gt Click with the right hand mouse button e g in Windows Explorer on the desktop or in an open Windows directory on the file or directory you want to scan The Windows Explorer context menu appears gt Select Scan selected files with Avira in the context menu The Luke Filewalker window appears and a system scan is started When the scan is completed the results are displayed 4 3 8 Automatically scan for viruses and malware Note After installation the scan job Full system scan is created in the Scheduler A complete system scan is automatically performed at a recommended interval To create a job to automatically scan for viruses and malware gt Inthe Control Center select the section ADMINISTRATION gt Scheduler gt Click the icon The dialog box Name and description of job appears gt Give the job a name and where appropriate a description gt Click Next The dialog
156. se tab in the Control Center Operate Control Center To navigate in the Control Center gt Select an activity in the navigation bar The activity opens and other sections appear The first section of the activity is selected and displayed in the view gt If necessary click another section to display this in the detail window Note You can activate the keyboard navigation in the menu bar with the help of the Alt key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item To open or close menus in the Control Center or to navigate within the menus you can also use the following key combinations Alt underlined letter in the menu or menu command Hold down the Alt key if you want to access a menu a menu command or a submenu To process data or objects displayed in the detail window gt Highlight the data or object you wish to edit To highlight multiple elements elements in columns hold down the control key or the shift key while selecting the elements gt Click the appropriate button in the upper bar of the detail window to edit the object Control Center overview e Status Clicking on the Status bar gives you an overview of the product s functionality and performance see Status The Status section lets you see at a glance which modules are active and provides information on the last update performed e PC PROTECTION In
157. section as primary and secondary action Primary action The primary action is the action performed when Web Protection finds a virus or an unwanted program Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Web Protection logs the detection to the report file if the report function is activated Move to quarantine In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from the quarantine manager if it has any informative value or if necessary sent to the Avira Malware Research Center Avira Antivirus Suite User Manual Status 27 Sep 2013 121 Ro AV j RA Reference Configuration options Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by Web Protection to your web browser Access to the file is permitted and the file is ignored Warning The affected file remains active on your workstation It may cause serious damage on your workstation Blocked requests In Blocked requests you can specify the file types and MIME types content types for the transferred data to be blocked by Web Protection The Web filter lets you block known phishing and malware URL
158. sesseccssessecessessecesseeseeesseeseeesseeseeeees 10 2 2 2 System requirements Avira SearchFree Toolbar ssssesssssssssssssssssesssssesesssesesssesesssesssseesesssesss 11 2 2 3 Administrator rights since Windows ViSta scessessscessecsscessecnecessecuscessecusceesecusceesecneceeseanenseseaes 12 2 3 LICENSING and UD GVA accscnssecausssesccusnasaccrdeansesnecauecansesdsnavaesssentdutacaansansncadansiduatdeassessdesusaauace 12 2 3 1 LS TVS ae eE AAE SO EE E ANEA E E 12 2 3 2 Senle Lao ie M EELE E EE E A T E E 13 2 3 3 LSC ACHING P E A E E E 13 2 3 4 Lic nse manag Ei siessen nda case tok pase a snRNA ben coast Nauta UNRON Sean aes RNR Eke 13 3 Installation and uninstallation SOHSHHHHSHHHSHSHHHSSHHHSHHSHHSHHHSHHHSHHHHSHHHHSHHHSHHHHHHSSHSES 15 3 1 Installation and uninstallation scsssisesivavssersonescnepetesnctacnessevasnea ercaenvbeneiiaayesaeeadduonomsnnendemuiiaeaen 15 3 2 Choosing an installation type eessessesseeesesssessesseessessoesscesessseesoesscescessesseesscesoesseeseessessesese 15 e e Pre E GW EE E AEE OEE 16 3 4 Performing an Express Installation e sessesessseseessesessessescoescesesscesessescescescesessessessessesessesse 18 3 5 Performing a Custom Installation eesseeseessessesseessesssessessossseessessesscessesseessesseessesseessessesese 18 3 6 Test product installation sssisssrssisicsrsssssorisesisesicesncoirccsrsoarsnancoassniriesrissnicarsooiiori canseira iasa 19 3 7 Configuration Wizard
159. site http Awww avira com The Avira website lets you e access information on other Avira desktop programs e download the latest Avira desktop programs e download the latest product manuals in PDF format e download free support and repair tools e access our comprehensive knowledge database and FAQs for troubleshooting e access country specific support addresses Your Avira Team 1 1 Icons and emphases The following icons are used Icon Explanation designation a Placed before a condition which must be fulfilled prior to execution of an action gt Placed before an action step that you perform Warning Placed before a warning when critical data loss might occur Note Placed before a link to particularly important information or a tip which makes your Avira Antivirus Suite easier to use The following emphases are used Avira Antivirus Suite User Manual Status 27 Sep 2013 7 CG AVIRA Emphasis Explanation Italics File name or path data Displayed software interface elements e g window section or error message Bold Clickable software interface elements e g menu item navigation area option box or button Avira Antivirus Suite User Manual Status 27 Sep 2013 Introduction R AV RA Product information 2 Product information This chapter contains all information relevant to the purchase and use of your Avira product see Chapter Deliver
160. ssesssssesssssesssssesssssrsssssrsssssrsssssessseresssesesssesesseeresseesss 59 4 3 14 Amend or delete file type in a scan profile se ssssssssssssssssssssssssssssssrsssssesssssessnnsesseesesssssessseressseses 59 4 3 15 Create desktop shortcut for scan profile sesssssssssssssssssssssrssssessssssssssssrsssssessesesssesesssesssseesesseeses 60 43160 Filter SVT s sssea tas soiiesns vvaxvnne sons ennbsvcurssoveieonsrsdcasaseviznndsdageossovisivanaobaubonnsvosnnsdblognsdtovisrsnzobanisunivnnnshivegy ouiunse 60 4 3 17 Exclude email addresses from scan ssssusccissaisveronnsncesainesuindaainn anid earn usendusieawenaamanen 61 5 System Scanner secssssocecssssosecssssocecsssscoceessssoseesssssseesssssseessssssee G2 6 Updates bcssisscincsscasssecuceaewewscased sce wecsessensanecewedewenscetcnecevecduessvesesecsces 63 7 FireWall LAELEZA 65 8 FAQ WADS iesucceedeataccuadhsussnacauhsnsnneviceccaedensnastnusenaciubieenpeviesscestecsnanues 66 8 1 Help in case of a problem nonmncudavmuncueetinmn Gocnoumncuneneuncnbarumauuas 66 S PA S e LD E E E EE E E E EE E E 70 8 2 1 Medialog BOXES savnevessavnsveynatteveyabucvep tons dvveas uokepnnnseutonah aeae aaaeei ae aaas asa EEEa akoa E aE r EET SiE 70 8 2 2 TAEAE o E E E EE E E E nnn Ty nnn aren 71 8 2 3 In the Control Center sessessessesesssssesssesssssesosseesssssesssscesosseessssceossseesssseeossesrsssseesssetesssseesseetesseseesseerrsss 72 8 3 Windows Security G nten sisicricrsiii
161. t and any attachments of the email are replaced by a default text Delete mail The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Avira Antivirus Suite User Manual Status 27 Sep 2013 53 R AV RA Overview of Avira Antivirus Suite Delete attachment The infected attachment is replaced by a default text If the body of the email is affected it is deleted and also replaced by a default text The email itself is delivered Move attachment to quarantine The infected attachment is placed in quarantine and then deleted replaced by a default text The body of the email is delivered The affected attachment can later be delivered via the quarantine manager Ignore The affected email is delivered Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Disable the preview in your mail client never open any attachments with a double click Mail Protection actions Outgoing emails Move mail to quarantine do not send The email together with all attachments is copied to Quarantine and is not sent The email remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Block sending of mails do not send The email is not sent and remains in the outbox of your email c
162. tect my computer Your Avira product is now up to date and the Avira Real Time Protection is enabled Virus protection OFF You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service M c Avira Desktop reports that it is turned off Antivirus software helps protect your computer against viruses and other security threats Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note You can enable or disable Avira Real Time Protection in the Status section of Avira Antivirus Suite User Manual Status 27 Sep 2013 76 CG AVIRA FAQ Tips the Control Center You can also see that the Avira Real Time Protection is enabled if the red umbrella in your taskbar is open Virus protection NOT MONITORED If you receive the following message from the Windows Security Center you have decided that you want to monitor your anti virus software yourself You ve told us you re using antivirus software that you will monitor yourself To help protect your computer against viruses and other security threats make sure that your antivirus software is turned on and is up to date How does antivirus software help protect my computer Note The Windows Security Center is supported by your Avira product You can enable this option at any time via th
163. this option is only available for Windows 8 Spyware and unwanted software protection You may receive the following information from the Windows Action Center with regard to your spyware protection e Avira Desktop reports that it is turned on e Windows Defender and Avira Desktop both report that they are turned off e Avira Desktop reports that it is out of date e Windows Defender is out of date e Windows Defender is turned off Avira Antivirus Suite User Manual Status 27 Sep 2013 80 CG AVIRA FAQ Tips Avira Desktop reports that it is turned on After the installation of your Avira product and a subsequent update you will not receive any messages from the Windows Action Center But if you go to Action Center gt Security you can see Avira Desktop reports that it is turned on This means that your Avira product is now up to date and the Avira Real Time Protection is enabled Windows Defender and Avira Desktop both report that they are turned off You receive the following message if you disable the Avira Real Time Protection or stop the Real Time Protection service Spyware and unwanted software protection Important Windows Defender and Avira Desktop both report that they are turned View antispyware programs off Turn off messages about spyware and related protection Note You can enable or disable Avira Real Time Protection in the Status section of the Avira Control Center You can also notice that the Avi
164. tion Advanced settings If you click the link under Windows Firewall gt Advanced settings you will be redirected to the menu Windows Firewall with Advanced Security of the Windows Firewall configuration 11 5 Web Protection The Web Protection section under Configuration gt Internet Protection is responsible for the configuration of the Web Protection 11 5 1 Scan Web Protection protects you against viruses or malware that reach your computer from web pages that you load on your web browser from the Internet The Scan options can be used to set the behavior of the Web Protection component Scan Enable IPv6 support If this option is enabled Internet Protocol version 6 is supported by the Web Protection This option is not available for new or changed installations under Windows 8 Drive by protection Drive by protection allows you to make settings to block I Frames also known as inline frames l Frames are HTML elements i e elements of Internet pages that delimit an area of a web page I Frames can be used to load and display different web content usually other URLs as independent documents in a sub window of the browser I Frames are mostly used for banner advertising In some cases Frames are used to conceal malware In these cases the area of the I Frame is mostly invisible or almost invisible in the browser The Block suspicious I frames option allows you to check and block the loading of I Frames Avira Anti
165. tions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note Install your Avira product on your computer to protect it against viruses and other unwanted programs Virus protection OUT OF DATE If you have already installed Windows XP Service Pack 2 and then install your Avira product or you install Windows XP Service Pack 2 on a system on which your Avira product has already been installed you will receive the following message Avira Antivirus Suite User Manual Status 27 Sep 2013 75 CY AVIRA FAQ Ti P Virus Protection OUT OF DATE D Avira Desktop reports that it might be out of date Click Recommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note In order for the Windows Security Center to recognize your Avira product as up to date an update must be performed after installation Update your system by carrying out an update Virus protection ON After installing your Avira product and performing a subsequent update you will receive the following message F Virus Protection ON a Avira Desktop reports that it is up to date and virus scanning is on Antivirus software helps protect your computer against viruses and other security threats How does antivirus software help pro
166. tting The entries in the list must have no more than 6000 characters in total When specifying file objects to be omitted you can use the wildcards any number of characters and a single character Individual file extensions can also be excluded including wildcards C Directory mdb mdb md xls C Directory log Directory names must end with a backslash If a directory is excluded all its sub directories are automatically also excluded Avira Antivirus Suite User Manual Status 27 Sep 2013 111 Ro AV RA Reference Configuration options For each drive you can specify a maximum of 20 exceptions by entering the complete path starting with the drive letter For example C Program Files Application Name log The maximum number of exceptions without a complete path is 64 For example 2 LOG computer1 C directory1 In case of dynamic drives that are mounted as a directory on another drive the alias of the operating system for the integrated drive in the list of the exceptions has to be used e g Device HarddiskDmVolumes PhysicalDmVolumes BlockVolume1 If you use the mount point itself for example C DynDrive the dynamic drive will be scanned nonetheless You can determine the alias of the operating system to be used from the Real Time Protection report file J The button opens a window in which you can select the file object to be excluded Add With this button you can add
167. udio for sound files application for files linked to a particular program Examples of excluded file and MIME types application octet stream application octet stream MIME type files executable files bin exe com dll class are blocked by Web Protection application olescript application olescript MIME type files ActiveX script files axs are blocked by Web Protection exe All files with the extension exe executable files are blocked by Web Protection msi All files with the extension msi Windows Installer files are blocked by Web Protection Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Web filter The web filter is based on an internal database updated daily that classifies URLs according to content Activate web filter When the option is enabled all URLs matching the selected categories in the web filter list are blocked Web filter list In the web filter list you can select the content categories whose URLs are to be blocked by Web Protection Avira Antivirus Suite User Manual Status 27 Sep 2013 123 Ro AV l RA Reference Configuration options Note The web filter is ignored for entries in the list of excluded URLs under Web Protection gt Scan gt Exceptions Note Spam URLs are URLs sent with spa
168. uite automatically scans the file Renaming a file however does not trigger a scan by Avira Real Time Protection Mail Protection Mail Protection is the interface between your computer and the email server from which your email program email client downloads emails Mail Protection is connected as a so called proxy between the email program and the email server All incoming emails are routed through this proxy scanned for viruses and unwanted programs and forwarded to your email program Depending on the configuration the program processes the affected emails automatically or asks you for a certain action Windows Firewall starting from Windows Vista This component manages the Windows Firewall from Avira Antivirus Suite Rootkits Protection Avira Rootkits Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system ProActiv The ProActiv component monitors application actions and alerts users to suspicious Avira Antivirus Suite User Manual Status 27 Sep 2013 23 R AVI RA Installation and uninstallation application behavior This behavior based recognition enables you to protect yourself against unknown malware The ProActiv component is integrated into Avira Real Time Protection Protection Cloud The Protection Cloud component is a module for dynamic online detection of still unknown malware
169. up to the recursion level in which the virus or the unwanted program is located Maximum recursion depth In order to enter the maximum recursion depth the option Limit recursion depth must be enabled You can either enter the requested recursion depth directly or by means of the right arrow key on the entry field The permitted values are 1 to 99 The standard value is 20 which is recommended Default values The button restores the pre defined values for scanning archives Archives In this display area you can set which archives the System Scanner should scan For this you must select the relevant entries Exceptions File objects to be omitted for the System Scanner The list in this window contains files and paths that should not be included by the System Scanner in the scan for viruses or unwanted programs Please enter as few exceptions as possible here and really only files that for whatever reason should not be included in a normal scan We recommend that you always scan these files for viruses or unwanted programs before they are included in this list Note The entries in the list must not result in more than 6000 characters in total Warning These files are not included in a scan Note The files included in this list are recorded in the report file Please check the report file from time to time for unscanned files as perhaps the reason you excluded a file here no longer exists In this case you should remove the
170. upaesnpnipiisunvinneasbonntelovaiie 43 4 3 3 Perform automatic updates sesseesesesesosssesssseesssscesssseesssscesssscesssseesssseesssstessseeesssetesseesesseecesseesessses 44 4 3 4 Start a manual update se sscxcens ss sven iouons oven vasvcnnn nove ins Vonwosovesaynuyouabnnveguvdnst Soati ariet a tar Sies rE Eiei 45 4 3 5 Using a scan profile to scan for viruses and malware e ssssssssssssssssssesssesrsssesrsssssesssesesssesessses 46 4 3 6 Scan for viruses and malware USING drag amp drop sesssssssssssssssssssesesssesesssesesssesssseesesssesssssesesssesss 48 4 3 7 Scan for viruses and malware via the context MENU s ssssssssssssssssssesssesesssesosseesesssseesssesessseess 48 4 3 8 Automatically scan for viruses and malware sesssssssesssssssesssssssssssesssssesssssessseresssesesseesesseesesseesesse 48 4 3 9 Targeted scan for Rootkits and active malware cessesscessecsscessecsscessecsscessecnceeesesneeeeseaneneseaes 50 4 3 10 React to detected viruses and malware ssssessssssesssssrsssssrsssssrsssssrsssssesssssessseresssesrsssesrsseesesseesss 50 4 3 11 Handling quarantined files qua sssssssssssesosssssssessssssrsssssesssssesssnsesssssrsssnsesssesrssnrsessseressrsesseere 55 4 3 12 Restore the files in quarantine sesssesssseesssssssssssesssssrsssrsrsssssrssssersssssesssnsessseressnneesseerrsssnsessseressseses 57 4 3 13 Move suspicious files to quarantine sessssses
171. ur computer Enable If this option is enabled Windows Firewall is activated and working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program or app Disable not recommended If this option is enabled Windows Firewall is deactivated This option is not recommended it puts your computer at risk Public network Public network settings Avira Antivirus Suite User Manual Status 27 Sep 2013 118 Ro AV RA Reference Configuration options The public network settings manage the access other computers or devices in public places networks have to your computer These settings do not allow by default the users of the public network to see and access your computer Enable If this option is enabled Windows Firewall is activated and working through the Avira product Block all incoming connections If this option is enabled Windows Firewall will reject all unsolicited attempts to connect to your computer including incoming connections from allowed applications Notify me when a new app is blocked If this option is enabled you will receive a notification every time that Windows Firewall blocks a new program
172. us 27 Sep 2013 93 Ro AV RA Reference Configuration options Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the button File extension Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the button File extensions File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the default list may vary from version to version Additional settings Scan boot sectors of selected drives If this option is enabled the System Scanner scans the boot sectors of the drives selected for the system scan This option is enabled as the default setting Scan master boot sectors If this option is enabled the System Scanner scans the master boot sectors of the hard disk s used in the system Ignore offline files If this option is enabled the direct scan ignores so called offline files completely during a scan This means that these files are not scanned for viruses and unwanted programs Offline files are files that were physically moved by a so called Hierarchic
173. virus Suite User Manual Status 27 Sep 2013 120 Ro AV RA Reference Configuration options Block suspicious l frames If this option is enabled l Frames on the web pages you request are scanned according to certain criteria If there are suspect I Frames on a requested web page the I Frame is blocked An error message is displayed in the I Frame window Action on detection You can define the actions to be performed by Web Protection when a virus or unwanted program is detected Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected during an on demand scan in which you can choose what is to be done with the affected file This option is enabled as the default setting Show progress bar If this option is enabled a desktop notification appears with a download progress bar if a download of website content exceeds a 20 second timeout This desktop notification is designed in particular for downloading websites with larger data volumes If you are surfing with Web Protection website contents are not downloaded incrementally in the Internet browser as they are scanned for viruses and malware before being displayed in the Internet browser This option is disabled as the default setting Click here for more information Automatic If this option is enabled no dialog box in case of a virus detection appears Web Protection reacts according to the settings you predefine in this
174. wizard The installation wizard is designed to smoothly guide you through the installation Avira Antivirus Suite User Manual Status 27 Sep 2013 15 R AV l RA Installation and uninstallation 49 Avira Antivirus Suite ex R AVIRA Choose Installation Type Please select a setup type Express Recommended E a B Select the program features you installed want to install Recommended for advanced users V I want to improve my protection using Avira ProActiv and Protection Cloud What Avira does with your data is described here ProActiv and Protection Cloud T I accept the End User License Agreement Related Topics e see Performing an Express Installation e see Performing a Custom Installation 3 3 Pre Setup Note Before installation check whether your computer fulfills all the minimum system requirements If your computer satisfies all requirements you can install the Avira product Pre Setup Y Close your email program It is also recommended to end all running applications V Make sure that no other virus protection solutions are installed The automatic protection functions of various security solutions may interfere with each other The Avira product will search for any possible incompatible software on your computer If potentially incompatible software is detected Avira generates a list of these programs Avira Antivirus Suite User Manual Status 27 Sep 2013 16
175. wser consists of a search box an Avira logo linked to the Avira website two status displays three widgets and the Options menu e Search toolbar Use the search toolbar for free to quickly search the Internet using the Avira search engine e Status display The status displays provide information on the status of the Web Protection and the current update status of your Avira product and helps you identify which actions you need to take to protect your PC e Widgets Avira offers you three widgets to the most important Internet related functions With one click you have direct access to Facebook and your email or you can ensure safe web browsing Firefox and Internet Explorer only Avira Antivirus Suite User Manual Status 27 Sep 2013 34 R AV RA Overview of Avira Antivirus Suite e Options You can use the Options menu to access the toolbar options clear the history find toolbar help and information and also uninstall the Avira SearchFree Toolbar directly via the web browser Firefox and Internet Explorer only 4 2 1 Use Avira SearchFree You can use Avira SearchFree to define any number of terms to browse the Internet Enter the term in the search box and press the Enter key or click on Search The Avira SearchFree engine then searches the Internet for you and displays all hits in the browser window To find out how to custom configure Avira SearchFree in Internet Explorer Firefox and Chrome go to Options Status d
176. xceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the Mail Protection configuration is recorded in the report file Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100 MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first 11 7 Child Protection Use Avira s CHILD PROTECTION features to ensure a safe Internet experience for your children or other persons using your computer Avira Antivirus Suite User Manual Status 27 Sep 2013 135 Ro AV RA Reference Configuration options e With the Social Networks feature you can monitor your children s activities online The Social Networks technology checks their social network accounts for comments photos etc that may influence your child s reputation in a negative way or may indicate that your child is in danger Related topics e Social Networks 11 7 1 Social Networks This chapter contains comprehensive information on Creating a Social Network Protection account Logging in to your Social Network Protection account Creating a Social Network Protection
177. xt in the edit box Default text for deleted and moved attachments The text in this box is inserted in the email as a message instead of the affected attachment You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Ctrl Enter inserts a line break Default The button inserts a pre defined default text in the edit box Heuristic This configuration section contains the settings for the heuristic of the scan engine Avira products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Your Avira product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you
178. y scope see Chapter System requirements see Chapter Licensing and Upgrade see Chapter License Manager Avira products are comprehensive and flexible tools you can rely on to protect your computer from viruses malware unwanted programs and other dangers gt Please note the following information Warning Loss of valuable data usually has dramatic consequences Even the best virus protection program cannot provide one hundred percent protection from data loss Make regular copies Backups of your data for security purposes Note A program can only provide reliable and effective protection from viruses malware unwanted programs and other dangers if it is up to date Make sure your Avira product is up to date with automatic updates Configure the program accordingly 2 1 Delivery scope Your Avira product has the following functions Control Center for monitoring managing and controlling the entire program Central configuration with user friendly standard and advanced options and context sensitive help System Scanner on demand scan with profile controlled and configurable scan for all known types of virus and malware Integration into the Windows User Account Control allows you to carry out tasks requiring administrator rights Real Time Protection on access scan for continuous monitoring of all file access attempts Avira Antivirus Suite User Manual Status 27 Sep 2013 R AV RA Product information e Pro
179. you want to upload gt Click on p A dialog opens with a form for inputting your contact data Enter all the required data Select a type Suspicious file or Suspicion of false positive Select a response format HTML Text HTML amp Text Click OK The file is uploaded to a Avira Malware Research Center web server in compressed form v v v vY Note In the following cases analysis by the Avira Malware Research Center is recommended Heuristic hits Suspicious file During a scan a file has been classified as suspicious by your Avira product and moved to quarantine Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan Suspicious file You consider a file to be suspicious and have therefore moved this file to quarantine but a scan of the file for viruses and malware is negative Suspicion of false positive You assume that a virus detection is a false Avira Antivirus Suite User Manual Status 27 Sep 2013 56 R AV RA Overview of Avira Antivirus Suite positive Your Avira product reports a detection in a file which is very unlikely to have been infected by malware Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can only upload one file at a time If you want to export the properties of a quarantined object to a text file gt Highlight the qua
180. you will be guided to your product specific upgrade site You have the possibility to upgrade your current product or you may obtain a more comprehensive product The product overview page shows what kind of product you are using right now and offers the chance to compare your product to other Avira products If you need more information click the information icon right beside the product name If you want to remain on the same product click Upgrade and the download of the new version starts immediately If you would like to obtain a more comprehensive product click the Buy button at the bottom of the product column You will be automatically forwarded to the Avira online shop where you can do your purchase order Note Depending on your product and your operating system you may need administrator rights to perform the upgrade Login as an administrator before performing an upgrade 2 3 4 License manager The Avira Antivirus Suite License Manager enables very simple installation of the Avira Antivirus Suite license Avira Antivirus Suite User Manual Status 27 Sep 2013 13 R AV RA Product information Avira Antivirus Suite License Manager Avira Antivirus Suite License Manager CaN TTY Avira Antivirus Suite The selected file is an Avira Antivirus Suite license key file You can now install this license into your Avira Antivirus Suite product Please select the apropriate Avira Antivirus Suite installation int

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