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User$Manual - What is the OCP?

1. AO 4 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Select your organization from the list of results FSC Online Claims Platform Registration Register to use OCP Step 1 of 5 Find your organisation 4 COC 000 Clear Select your organisation from the results shown below If your organisation does not exist try refining your search If you still cannot find your organisation contact Rough Wood Ltd oo HF COC 000031 Identify your organisation from the list of results Units 1 Butterfiy Road Timberland UNITED KINGDOM Rough Wood Ltd R HF COC 000031R Units 1R Butterfly Road Timberland UNITED KINGDOM If you can t find it try the full CoC Id Wood International Ltd or a part of the address HF COC 000165 Units 17 Butterfly Road Timberland UNITED KINGDOM Wood istsmeliossi 4a F If it still can t be found please raise HF COC 000165R a support ticket Units 17R Butterfly Road Timberland UNITED KINGDOM e f you cannot find your organization please contact the OCP Support Team by submitting a support ticket at the bottom Hesources Multi site certificate hol
2. V2014 07 04 Managing Passwords Click the forgotten password link on the login page FSC Online Claims Platform Existing User Sign in Email Password Forgot password Not yet registered Enter the email address you used to register for the OCP click on Reset FSC Online Claims Platform Password Reset If you have forgotten your password please enter your e mail address below and we ll e mail instructions for setting a new one 31 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC You will receive an email to the email account that is registered for the OCP Click on the link to reset your password FSC Online Claims Platform You will receive an email from us shortly This contains a link to reset your password If you don t get this within the next 10 minutes please check your spam folder Back to the Log in page Password reset for FSC OCP ocp demo ssp stringtogether com Thu 1 23 2014 8 41 PM Jing Zhang External Dear Jing Zhang You have requested a new password for your FSC OCP account Click the link to reset your password Click the following link to confirm and reset vour password http ocp demo fsc org invite htmls reset j
3. How to enter claims 3 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Registration How to sign up to use the OCP Step 1 Access the OCP and find your organization For the Demo version In your Internet browser enter http ocp demo fsc org into the address bar Forthe Live version In your Internet browser enter https ocp fsc org Navigate to the Registration page FSC International A FSC FSC Online Claims Platform Existing User Sign in Email Password Forgot password Not yet registered This is the DEMO site Log in to the Live Site Search for your organisation using either your Certificate Code or the site name e g XX COC XXXXXX FSC Online Claims Platform Registration Register to use OCP Step 1 of 5 Find your organisation
4. to Lon Click to edit 29 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Site Admin e f you are logged in as the administrator for your organization or site click the Admin button from the admin screen where you will be able to e View sites associated with the Account e View Users associated with the Account across all sites by site e Add anew OCP Admin User to any site associated with the CH account e Add anew OCP User to any site associated with the Certificate Holder account e Change status of OCP Admin Users to OCP Users at any site belonging to the Account e Change status of OCP Users to OCP Admin User at any site belonging to the Account e De activate OCP Users Click on Exit Site Admin to navigate to the claim page My Sites Wood International Ltd House Street City Certificate HF COC 000165 United Kingdom Invite another user 30 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council
5. ANZ4SWT C9 ocp fsc org Step 2 Upioad the Me wih y or Enter Certificate Id COC FM CW Customer Certificate ID COC FM CW or Enter Certificate Id COC FM CW Suppher Certificate ID COC FAUCW Select the supplier customer from the drop down menu If you have many suppliers customers you can begin typing in their certificate ID to reduce the list or Enter Certificate Id COC FM CW Supplier Certificate ID COC FM CW HF COC 000031 Rough Wood Ltd rn Search for site using a Certificate Id COC FM CW 16 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC The record claim form is then revealed It should be completed using the information from your transaction documents or Enter Certificate Id COC FM CW Certificate ID COC FM CW Blankfort inc 25 avenue C t St Ephrem Qu bec Canada Invoice Details Transaction Identifier mE Claim Date m Line Item VASRE En ER ERREUR dS nM H ARR RAR n ERRARE AUS DEDE a Remove 3 Claim Type FSC Mix H Claim Product Type optional o Description E Quantity ES de Add Line Item 17 of 42 FSC Interna
6. ratu xpire Options OgsRus China HF FM COC 001388 FM COC Issued 2018 01 30 S A meeer Accept this connection i Dear Simon Warrick aes LumberLogger1 Ma ed 2013 12 31 9 FSC requires its Certificate Holders to document claim information about the products bought and sold The FSC Online Claims Platform is a solution for businesses to share and manage claim information about the products they purchase To join you will need to accept the connection request below onfirm that you are a verified supplier to my organisation by responding to ion request By doing so you confirm that I will be able to make claims oducts you supplied my organisation and these products will then bur inventory of products supplied to my organisation Incoming connection aims Platform is secure so only customers who receive products you can view any data you provide requests Brely oc Allow suppliers to Record claims In some supply chains it is more pragmatic for the supplier to enter the claim To record sales claims consent from both trading parties is required Click Supply Chain then Suppliers then check the Make Claims box to allow your supplier to enter their FSC sales to you Existing Suppliers Name Town PostCode Country Certificate Id COC FM CW Category Status Expires Make Claims Remove Astronomic Wood Ltd Poland HF COC 070015 COC Issued 2018 04 01 x Allow Supplier to recor
7. selection Claim Type Mandatory The FSC Claim that is made on the sales FSC 100 FSC Mix FSC Mix Credit Ul selected from a drop down menu document FSC Recycled FSC Recycled Credit SSP requires a valid claim type to be FSC Controlled Wood entered Certificate ID The code of the certificate holder for The valid COC FM certificate code of any of your supplier or Should be provided on all sales whom you are recording the claim documents Claim 96 Conditional Used to capture the value of the claim Numeric value between 1 and 99 Only enter the numeric value Do not Required when claim type isa being made when the claim type is a 100 is acceptable for FSC Recycled include a 96 symbol percentage percentage claim e g FSC Mix 7096 but not FSC Mix Conditional Latin name of the species listed in the The Latin name of any tree species Ul dropdown selection Required when you buy from claim picked from the Pick Lists or search an FM COC or CW FM provided certificate or from a supplier 41 of 44 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 R Forest Stewardship Council FSC Requirement Valid inputs Guidance with a Controlled Wood Risk Assessment who has sold SSP must co
8. tab e If itis a claim from your customer go to Sales tab click on View Claims and you will be navigated to Pending Claims e If itis a claim recorded by your supplier on behalf of you then go to Purchase tab Supply Chain Reports F SC Purchases View Claims Sales tab View Claims View Sales Claims Pending Claims Entered By Me Entered By My Customer Problem Claims Accepted Claims Auto Accepted Claims All Claims Customer Claim Date Transaction Id Claim Type Product Type Description Qty Actions Status All lam Seren All A All Wood International Ltd 2013 12 04 OCP Ma 002 80 W8 1 Plywood for test 250 m3 r E Wood International Ltd 2013 12 03 OCP manual 001 9096 Ws Wood Panels 250 m3 Tt 2 Page 1of1 Page Size Claim Date to 20 x w Accept A Mark as a problem 19 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC e If the claim entered is correctly and matches your records click Accept Aclaim will be auto accepted after 14 days if the claim is not validated or rejected by the suppliers Once accepted the claims can still be deleted from the platform but with a record of that deletion Reject Claim
9. the data process You need to change the YYYY MM DD format back to Date in order to view the correct dates 11 10 2013 D Right click on the cell Choose Format Cells choose Date 11 10 2013 Correct the highlighted errors and resubmit following the instructions from Step 3 24 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 Volume Summary The OCP can be used to generate a Product Type Volume Summary The summary will be automatically produced from all the Claims you record and the output summary will be automatically produced from all the Claims your customer s record or you enter on their behalf Supplier Product Type Product Description Quantity Units CU COC 805617 W11 8 14 5 X 144 TORUS Medium Density Fibreboard 440 mtr CU COC 805617 W11 8 18 X 219 OGEE Medium Density Fibreboard 64 mtr CU COC 805617 W11 8 18 X 50 Picture Rail Medium Density Fibreboard 293 mtr CU COC 816016 W11 8 18 X 119 TORUS Medium Density Fibreboard 157 mtr TT COC 001663 W11 8 18 X 144 OGEE Medium Density Fibreboard 544 mtr TT COC 001663 W11 8 14 5 X 94 Lambs Tongue Medium Density Fibreboard 64 mtr TT COC 001670 W11 8 25 X 175 Weatherboard Medium Density Fibreboard 50 mtr TT COC 001811 W1
10. which is outside the supplier s certificate scope The OCP will remind you if the claim type product type or species is out of scope when you enter claims Click OK to move forward and you can still submit the claim The page at https ocp demo fsc org says Customer Certificate ID COC FM CW The Out of Scope warning You have chosen a claim type which was not defined on the suppliers certificate This will be displayed on exception reports and may be out of scope for the products the My Customer supplier is certified to sell Organisation Astronomic Wood Ltd Address House Street City Poland COC ID HF COC 070015 Valid From 2011 10 12 Valid To 2016 10 11 Certificate Code HF COC 003868 FSC C108250 License Code Invoice Details Transaction Identifier Claim Date YYYY MM DD o Invoice 001 2014 05 26 Line Item P NEIN p Remove x ue X FSC Mix Credit v 2 When your supplier accepts the claim they will get an orange warning that this claim is out of scope View Sales Claims Pending Entered By Me Entered By Customer Problem Accepted Auto Accepted Flagged All Customer Claim Date Transaction Id Claim Type Product Type Description Qty Actions Status All a YYYY MM DD All a gm V Wooden Genetics Ltd 2014 05 26 Invoice 001 FSC Mix 7096 w1 Logs 25m3 69 2 Page 1of1 Page Size 20 4 w Accept A Mark as a pr
11. zhang 6 A40fsc org ccSe7c73e38258ff6be3a18970ee678ce430052354d4608 743c870b7846626503b68002b78aaddcdcc41194d78926dec65f 0dach If you didn t request to reset your password then please just ignore this email Regards FSC OCP team 32 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Change Your OCP Language Navigate to Your Account Your Account Sales Supply Chain Reports Choose Edit from Language Details User Information User Details Name Gregor Mendel Role Administrator 2 Edit E mail Address fscocp 5 gmail com Language Details Language English Password Details Password ateot tate tet 7 Edit SSP Details SSP inbox E mail Address ocpdemo 81b7c94e6dc8b ocp fsc org Certificate Details Select the language of choice Please select a language ital English un nito mu Pycckun i Jl Francais Z2 Espa ol i italiano SS Hrvatski BFA 22 Danske em Polski Other languages will be added 33 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc o
12. 1 8 14 5 X 69 Lambs Tongue 768 mtr TT COC 001811 W11 8 18 X 69 OGEE Medium Density Fibreboard 576 mtr TT COC 001811 W11 8 18 X 69 OVOLO Medium Density Fibreboard 945 mtr TT COC 002005 W411 8 14 5 X 119 Lambs Tongue Medium Density Fibreboard 976 mtr gn The table above is an example of the data that the OCP can produce to assist with Volume Summaries The sheets in the Excel report will provide a full list of verified suppliers and summaries of inputs and outputs by product type and supplier Conversion factors may be entered for product types if applicable To download a sample Volume Summary report click Reports then Volume Summary then Get Volume Summary Click OK to download the Excel sheet and save it to your computer FSC STD 40 004 V2 1 Chain of Custody standard 5 2 Material Balance and 6 1 1 Identification of output sold with FSC claims 25 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council FSC Origin Report Species and Countries of Harvest need to be recorded in the OCP at the point when you buy newly introduced wood into the FSC supply chain This means from an FM COC or CW FM certificate or from a supplier with a Controlled Wood Risk Assessment who has sold you a prod
13. 1 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC e Send the generic invitation or add a personal message by clicking the Towi ry Status Expi Customize Invite Marit Issued 2013 Customize invitation message Mont The message below will be translated into t Dear Ruby Wise Mont dp Click to add a personal message Punt FSC requires it s Certificate Holders to document claim information about the products bought and sold The FSC Online Claims Platform is a solution for businesses to share and manage claim information about the products they purchase To join you will need to accept the connection request below Please confirm that you are a verified supplier to my organisation by responding to this connection request By doing so you confirm that will be able to make claims about the products you supplied my organisation and these products will then appear in your inventory of products supplied to my organisation Ok Cancel e A notification will be sent to your supplier s OCP account and their email address Click Pending connections to view the status of your outgoing connection requests Sales Reports FS mi ESC Purchases Pe
14. 14 07 04 FSC Step 4 Set a password and log in for the first time Choose and confirm a password Passwords must be a minimum of 8 characters and contain at least one number and one uppercase character FSC Online Claims Platform Registration Register to use OCP Step 4 of 5 Set a Password Please choose a password Please note that new passwords must be a minimum of 8 characters and contain at least one number and one uppercase character New Password Note A strong password is required Confirm Password Next Now your registration is completed You will be able to login using the email address used to set up the account and the password you created FSC Online Claims Platform Registration Register to use OCP Step 5 of 5 Login Thanks for registering You have successfully registered with the Online Claims Platform OCP Click here to login to the OCP 8 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Verifying Account information Navigate to Account tab to view your certificate information fscocp 17 aqmail otifications Wood International Ltd Admin Help Log Out Certificate Details C
15. 15 16 17 18 19 20 21 an FM COC or CW FM certificate or from a supplier with a Controlled 5 2 os os 4 2 Wood Risk Assessment who has sold you a product that contains 29 30 31 wood from their risk assessment To add another line item click Add Line Item To remove a line item click Remove When you have added all of the details from your invoice click Submit Claim A green window will pop up at the bottom va Claims saved showing the claim is saved i FSC STD 40 004_V2 1 Chain of Custody standard 1 4 Records Invoice date Product type is optional field which will help with your volume summary 18 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Managing claims Accept Claims You will be notified in the OCP once your trading partner has recorded an FSC claim for you to approve fscocp 17 gmail com Notifications 6 Wood International Ltd Admin Help Log Out Click on Notifications to read the message 2013 09 25 11 13 New Claim has been created New Claim has been created Albert Einstein from Wood Distributor Inc has recorded a FSC Certified purchase from your business ou can view and accept this claim in the Claims
16. 9999 Mandatory The unit by which the product is m m m mbf items Ib kg If none of the valid inputs match your measured tonnes units use items and include the actual units in the description Data Valid inputs Guidance 43 of 44 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589
17. Beta Test Supplier can be found by searching Beta COC 000001 on the Supply Chain connections screen oearch Supply Chain Enter Certificate Id COC FM CW Additional Information d Search Search Results Name Town PostCode Country Certificate Id COC FM CW Category Status Expires Action Beta Test Supplier es 5107 Bocono Venezuela BETA COC 000001 COC Issued 2016 08 29 A Connect Once you issue a connection request to this supplier the OCP will accept the connection as if it was a real connection Once the connection has been made the customer can record fictitious claims as if they had been made by this supplier The OCP will then regularly accept these claims acting as the Test Supplier These claims will appear in the users reports as if it was real data but notated as test data This data can be deleted at any time by the user The account will be configured as a certificate holder with a Controlled Wood Risk Assessment in their scope as this will illustrate the additional data that is required to be captured for such suppliers 37 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Test Supplier Details Expiry date 2016 08 29 Company Name Beta Test Sup
18. FSC 100 Betula pendula China W1 1 Roundwood logs Birch Logs 250 m3 2013 11 16 FSC Mix 70 Betula pendula Russia W3 1 Wood chips Birch chips 130 tonnes 2013 11 17 FSC Recycled 65 W8 Wood panels Recycled panels 100 m 2013 11 18 FSC Mix Credit Picea abies Sweden W12 3 Tables Round tables 50 items 2013 11 19 FSC Recycled Credit Picea abies Norway W8 1 Plywood Rekycled plywo 789 m3 2013 11 20 FSC Control wood Populus spp China W1 1 Roundwood logs Popl r logs 1000 m3 Species Countries Of Harvest Betula pendula China Product Type Optional Description Betula pendula Russia W1 1 Roundwood logs Birch Logs W3 1 Wood chips Birch chips W8 Wood panels Recycled panels W12 3 Tables Round tables SC Recycled Credit Picea abies Norway W8 1 Plywood Picea abies Sweden Recycled plywo SC Control wood Populus spp China W1 1Roundwood logs Poplar logs Product type is optional field which will help with your volume summary 22 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Step 3 Submitting the spreadsheet e Navigate to the same Record Claim tab you accessed before either under Purchase or Sales Click the Browse button next to Step 2 of
19. Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Step 3 Accept Terms and Conditions of Use T amp C Click Next to review the Terms and Conditions FSC Online Claims Platform Registration Register to use OCP Step 3 of 5 Accept T amp C Hello Edward Jenner Click Next to review and accept the One ofthe administrators of your FSC Certificate has given you permission to register Terms and Conditions Platform OCP Please click the next button to continue with your registration Next e Click Accept if you agree to the Terms and Conditions and proceed to the next step FA FSC Online Claims Platform Registration Register to use OCP Step 3 of 5 Accept T amp C Please read and accept terms of this service Terms and Conditions for use of OCP In using this website you are deemed to have read and agreed to the following terms and conditions The following terminology applies to these Terms and Conditions and any or all Agreements Client You and Your refers to you the person accessing this website and accepting the Company s terms and conditions The Company Ourselves We and Us refers to Historic Futures Ltd and FSC International Party Parties or Lic refearc tn hath the Client and niirselvac nr either the Client ar miuircelvec All terme refer tn the offer Notification o
20. M v Page 1 of 5 Goto page Page Size Claim Date to Virum v 20 v 20 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Using Spreadsheet Processor SSP Step 1 Downloading your spreadsheet e In the Record Claim tab click the Download button next to Step 1 of the Start Bulk Processing section Start Bulk Processing SSP Step 1 Download a personalised templat omiaa Step 2 Upload the file with your changes No files selected Or Email the file with your changes to ocpdemo 81b7c94e6dc8b ocp fsc_org You can save a blank copy of the spreadsheet to your computer for easy access This spreadsheet can then be used each time you enter claims in the future Fr 8 Opening my purchases template xls You have chosen to open my purchases template xls which is Microsoft Excel 97 2003 Worksheet from https ocp demo fsc org What should Firefox do with this file Open with Microsoft Excel default d Save File Do this automatically for files like this from now on 21 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30
21. OCP FSC CONNECTIONS WORTH PROTECTING The OCP User Manual Welcome to the Online Claims Platform OCP stands for Online Claims Platform It is a platform for FSC certificate holders where transactions of FSC certified products are recorded In short the customer of FSC certified products enters the FSC claim from their suppliers invoice into the OCP These entries are then confirmed by the suppliers ensuring that the claim is agreed as accurate by both parties The OCP can generate volume summary and origin report based on data entries This User Manual provides the instruction you need to be able to use the OCP For more background on the OCP please go here ocp info fsc org Providing Your Feedback Feedback from users is critical so that the platform can be updated and reflect latest trends After spending time learning how the OCP works please take 3 5 minutes to fill out the appropriate surveys Surveys available Registration https www surveymonkey com s OCPRUC Entering Claims https www surveymonkey com s OCPClaims OCP support https www surveymonkey com s OCPSupport Registro https www surveymonkey com s 7DW7CMV Ingresar Declaraciones https www surveymonkey com s 9GBLPGH Materiales de soporte OCP https www surveymonkey com s 9GFFBCZ Forest Stewardship Council V2014 07 04 FSC Table of Contents 2 Registration How to sign up to use the OCP 4 Verifying Accoun
22. a claim that was entered into the OCP which didn t fall within the scope of the supplier s certificate on the date the claim was made based on the scope details listed for that CH in info fsc org The following define the rules for claims which go on Flagged claims i e are out of scope e The claim date is outside the start and end date of the certificate e Certificate is suspended on the claim date claim date period e Product type chosen is not on the certificate product type is optional e Claim type chosen is not listed on the certificate e Claim type chosen is not on certificate for the product type chosen e Species chosen is not listed on the certificate e Species chosen is not on the certificate for the product type chosen 27 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Example Your supplier claimed FSC Mix 7096 on a transaction for a specific product however the supplier was not certified to sell that product with an FSC Mix claim If you enter the claim as FSC Mix based on the invoice issued by the supplier and supplier accepts it the claim will appear in the Flagged tab under View Claims 1 You selected Claim Type as FSC MIX
23. d claims Deleting Connections Click Supply Chain then Suppliers or Customers find the correct organization and then click on the Remove icon Existing Suppliers Name Town PostCode Country Certificate Id COC FM CW Category Status Expires Astronomic Wood Ltd es Poland HF COC 070015 COC Issued 2018 04 01 13 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Entering Claims Overview There are three methods you can choose to use when recording a claim in the OCP The process of recording a claim varies slightly depending on the method you choose to use However all three methods follow the same basic pattern as shown in the diagram below Customer uses details from Transaction is the Claim is Supplier completed transaction submitted to checks claim documents to the OCP and accept it enter a claim into the OCP Claim recorded Note You can choose to Consolidate or Lump similar claims This means that if you buy the same product from the same supplier multiple times you can consolidate all of those claims into one monthly entry Three methods of entering claims Online Claims Platform OCP User Inter
24. ders can register all sub codes and assign administration rights see Page 28 to the sub code accounts 5 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 FSC Step 2 Identify your OCP administrator Forest Stewardship Council V2014 07 04 Select the contact person who will be the OCP administrator and click Register OR You can request to register with an alternative email address Fill in the appropriate boxes at the bottom with the details and then click Request Permission The FSC contact that is associated with your certificate will have to provide permission for others to register or use the system FSC Online Claims Platform Registration Register to use OCP Step 2 of 5 Identify your OCP administrator HF COC 000 Rough Wood Ltd R HF COC 000031R Units 1R Butterfly Road Timberland UNITED KINGDOM Pick your OCP Administrator from the list of FSC Contacts for your cegy Register Edward Jenner fscocp 1R gmail com Or request permission to be the OCP Administrator from the FSC Contacts listed All contacts on your FSC Certificate will be listed here Pick the contact who will be the OCP Administrator If you want someone else to be the Administrator provide their details
25. eatures of the two versions of the OCP Version Demo OCP Live OCP Address https ocp demo fsc org https ocp fsc org Effective date Feb 3 2014 Coming soon Function Email notification is turned off Fully functional Data entered will be deleted periodically Data remains in the system and won t be and considered not real deleted Supplier Users and test supplier account available Users and test supplier account available for Accounts for users to test Beta COC 000001 users to test Beta COC 000001 2 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Three Steps of using the OCP Step 1 Step 2 Register Connect If you hold a FSC certificate Connecting will be similar to and Once connected you are ready an account is automatically as simple as starting a Facebook to start entering claims based created for you to activate or LinkedIn account and sending on the FSC invoices you have a new connection request received Quick guide Quick guide You will only be required to How to sign up to use the How to connect with Suppliers enter the information you are OCP already collecting as part of your FSC certification Quick guide
26. ertificate Code HF COC 003868 Certificate Status Issued Certificate Category COC Issued 2011 10 12 Starts 2011 10 12 Ends 2016 10 11 License Details License Code r5c c108250 Claim Types FSC Mix Species Betula pendula Picea abies Populus spp Ensure claims types species and product types are in the certificate scope 9 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 FSC Forest Stewardship Council V2014 07 04 To update your certificate information navigate to Help tab and submit a support ticket Give a brief description of your request including your certificate number Your certification body will be contacted to update your certificate information found in info fsc org Feature being developed fscocp 17 gmailcom 4 amp Notifications 6 How can we help you Question Update Certificate information that is publicly available Details Certificate code HF COC 00001 Please 1 change address to XXXXXXXX 2 Add Betula pendula into species 3 Delete W1 1 Roundwood logs from product group Thank you Name Gregor Mendel ood International Ltd Admin Log Out Your email address fscocp 5 2 gmail com Submit 10 of 42 FSC I
27. et containing only the incorrect lines from your original upload 2013 11 25 07 57 Claims processed Claims processed Dear Gregor Mendel our claims have been processed 1 claim had errors and was not recorded 22 claims were recorded successfully org 157500 claims3632970125624567528 xis Source tmp ssp not processed 107702 167500 20131125072814 my purchases template xls received at 2013 11 25 07 11 2013 11 25 02 00 Claims processed Claims processed The fields containing the mistakes will be highlighted in orange H I J House PURCHASES Street My Purchases Rough Wood Ltd For office use only HF COC 000031 May Invoice Details Line Items Transaction Identifier Claim Date YYYY MM DD Claim Type Claim Species Countries Of Harvest Product Type Optional Description Quantity Units 2014 05 05 FSC MIX 70 Picea abies Abies spp United Kingdom Russia W5 4 Floor planks 26 46 m3 invalid certificate ID 4 Supplier Certificate ID COC FM CW 5 6 TT COC 001063 405621 7 22 COC 008976 Pinus Sylvestri Norway Floor planks 49 39 m3 not certified for product type Picea abies Russia ws4 Floor planks 100 6 m3 invalid claim type United Kingdom w4 3 Fence Posts 348 m3 certificate expired invalid certificate ID not certified for product type invalid claim type certificate expired D In this returned sheet cell format of Claim Date was changed to Claim Date General by Excel during
28. f Changes The Company reserves the rightto change these conditions from time to time as it sees fit and your continued use ofthe site will signify your acceptance of any adjustment to these terms If there are any changes to our privacy policy we will announce that these changes have been made on our home page and on other key pages on our site If there are any changes in how we use our site customersa Personally Identifiable Information notification by e mail or postal mail will be made to those affected by this change Any changes to our privacy policy will be posted on our web site 30 days priorto these changes taking place You are therefore advised to re read this statement on a regular basis These terms and conditions form part of the Agreement between the Client and ourselves Your accessing of this website and or undertaking of a booking or Agreement indicates your u ie U ii Note The Terms and Conditions are acceptance of the Disclaimer Notice and the full Terms and Conditions Consumer Rights are unaffected currently being finalised by legal teams iL lagree to the terms and conditions Accept or cancel 7 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V20
29. face Existing IT system integration Spreadsheet upload 14 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC User Interface UI The User Interface UI is an online claim form accessed via the Record Claims tab under Purchases or Sales On this page you are presented with a series of boxes to complete with information regarding the transaction you wish to record As you populate the form you will be given drop down options that correspond to your supplier s certificate Spreadsheet Processor SSP The Spreadsheet Processor SSP involves downloading a spreadsheet from the OCP into which you can enter multiple claims You can then either upload or email the spreadsheet to the OCP The details will be checked against your suppliers certificate information If anything has been entered incorrectly you will be emailed back a new spreadsheet containing only the claims that were found to have errors Application Programming Interface API The API is a mechanism that allows direct integration of IT systems to the OCP system Claims are sent over the Internet in JSON format API Keys will be issued to any organisation who requests to use the system Please con
30. fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Step 2 Filling out the spreadsheet rx BIB wlio alu amp iw i 12 D E F G H me Wooden Genetics Ltd My Purchases For office use only HF COC 003868 United Invoice Details Line Items Supplier Certificate ID COC FM CW Transaction Identifier Claim Date YYYY MM DD Claim Type Claim Species Countries Of Harvest Product Type OptionalDescription Quantity Units HF COC 000031 f 001234 2013 11 15 Complete all the mandatory and conditional fields see Appendix 1 A nvoice details Mandatory Supplier Certificate ID Transaction Identifier and Claim Date YYYY MM DD S Invoice Details Supplier Certificate ID COC FM CW Transaction Identifier Claim Date YYYY MM DD HF FM COC 000031 001234 2013 11 15 A Line Items Mandatory Claims Type Description Quantity Units Optional Product Type Species and Countries of Harvest are mandatory when you buy from an FM COC or CW FM certificate or from a supplier with a Controlled Wood Risk Assessment who has sold you a product that contains wood from their risk assessment House Wooden Genetics Ltd street My Purchases HF COC 003868 United Kingdom Line Items Claim Date YYYY MM DD Claim Type Claim 96 Species Countries Of Harvest Product Type Optional Description Quantity Units 2013 11 15
31. here The FSC Contacts will have to give permission e Anemail will be sent to the chosen administrator or to the FSC contact asking for permission to be granted Click on the link in the email to account FA FSC Online Claims Platform Registration Register to use OCP Step 2 of 5 Identify your OCP administrator HF COC 000 Rough Wood Ltd R HF COC 000031R Units 1R Butterfly Road Timberland UNITED KINGDOM Thank you Thank you for registering to use the FSC Online Claims Platform You will shortly receive an email from the OCP containing a link to activate your registration ocp test ssp stringtogether com tome Dear Edward Jenner activate the You have been invited to use the FSC s Online Claims Platform An email will be sent to the chosen Administrator Or An email will be sent to the FSC Contacts asking for permission to be granted Click on the link in your email to complete the registration process An administrator of the account for Rough Wood Ltd R has granted you access To activate this invitation please click this link http ocp te Regards OCP Admin System This is an automated notice please do not reply st fsc org invite html signup fscocp962B1R9640qmail com 962419624tw4OD dHm96249TUftHcPjdAoq8 6 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org
32. ms If you cannot find the answer to your question within this knowledge base you Resources amp Training Frequently Asked Questions Contact us for help can also raise a ticket with the support team What is a ticket When you submit a help request to the support team it is known as a ticket Your ticket will be assigned to the person who is best equipped to deal with your question The support person will respond to your ticket via email How do I submit a ticket To submit a ticket to the support team you can a Use the OCP help or c Send an email to support ocphelp zendesk com Or a Click on the Help tab in the OCP and describe your question English is the preferred language for support tickets Other languages are supported but may result in slower response 35 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 FSC Forest Stewardship Council V2014 07 04 Guidelines for submitting a ticket 1 Include your organization name and certificate code 2 Ensure that you can reproduce the problem 3 Give a brief description Be specific about the problem include what you were trying to do what went wrong and when the issue occurred e g At 10 00GMT 03 08 2013 when was reco
33. nding Connections Supply Chain Pending Connections Outgoing connection Pending Connections Incoming Connection Requests Name Town Post Code Country Certificate Id COC FM CW You have no incoming connection requests Outgoing Connection Requests Name Town PostCode Country Certificate Id COC FM CW Category Status Expires Options LogsRus China HF FM COC 001388 FM COC Issued 2018 01 30 s Trunks Ltd United Kingdom HF COC 001873 COC Issued 2018 09 18 3 Once your supplier accepts the request in the future you will be notified of all changes in the scope or status of their FSC certificates in near real time FSC STD 40 004 V2 1 Chain of Custody standard 3 2 Supplier Validation 12 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Accept connection request invitations from your customers Login and click Pending Connections to view the status of your incoming connection requests View and accept or reject the connection requests at Incoming Connection Requests Pending Connections View and accept the connection Incoming Connection Requests request if you supply the company e Town Post Code Country Certificate Id COC FM CW egory
34. nternational Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Managing Connections Connect with suppliers by sending a connection request Navigate to the Supply Chain tab and search for your suppliers by FSC certificate codes dentify the correct organization and click on Connect icon Search Supply Chain Your search result s will appear below Connect by clicking the icon to the right Enter Certificate Id COC FM CW HF COC Search Results Name Post Code Country Certificate Id COC FM CW Category Status Expires Astronomic Wood Ltd POLAND Poland HF COC 070015 COC Issued 2018 04 01 A Connect Crick amp Watson Ltd e UNITED KINGDOM United Kingdom HF COC 001814 COC Issued 2013 09 18 2 Connect Falling Apples Ltd wo Germany HF COC 003597 coc Issued 2015 12 07 A Connect From the dropdown list of contacts select the name of the person in which you would like to send the connection request Select recipient send Supplier Verification Request Select Recipient at Wise Ruby ruby wise historicfutures com Select from the list of contacts at the organisation You may well know your opposite number at that organisation Ok Cancel 1
35. oblem Flagged Claim warning rn Claim Date to 28 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC 3 The supplier can click on Flagged and find this claim Ifthe supplier choose to Edit the claim correct all out of scope issues and submit again the claim will be moved to the Pending tab for them to accept it again You as the customer will receive a notification of this change Ifthe supplier click on Edit the claim but does nothing the claim will be moved to Problem claims Then either you or your supplier can edit the claim and submit it again A fscocp 2 gmail com 4 amp Notifications B Astronomic Wood Ltd Admin Help Log Out FSC International Online Claims Purchases Supply Chain Reports Platform FSC aid View Claims View Sales Claims Pending Entered By Me Entered By Customer Problem Accepted Auto Accepted Flagged All Customer Claim Date Transaction Reason for problem Actions Ail ra YYYY MM DD Id Wooden Ganetics Lid 2014 05 26 invaion001 oe does not match supplier certificate Claim species does not match supplier o 2 Click to view the details Page 1of1 Page Size Claim Date
36. plier Address Cabanas Murmullo de Piedra M rida Via Jaji 5107 Bocono Venezuela neethu jacob historicfutures com jing zhang fsc org Products Product Type Species Main Output Category W3 Wood in chips or particles Pinus caribaea FSC Controlled Wood W3 1 Wood chips Pinus strobus FSC Mix Betula pendula FSC 100 Juglans mandshurica W1 Rough wood Pinus caribaea FSC Controlled Wood W1 1 Roundwood logs Pinus strobus FSC Mix Betula pendula FSC 100 Juglans mandshurica W5 Solid wood sawn chipped Pinus caribaea FSC Controlled Wood peeled Pinus strobus FSC Mix W5 2 Solid wood boards Betula pendula FSC 100 Juglans mandshurica W3 Wood in chips or particles Pinus caribaea FSC Controlled Wood W3 2 Sawdust Pinus strobus FSC Mix Betula pendula FSC 10096 Juglans mandshurica 38 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council FSC Appendix 2 Data Fields Field Requirement Valid inputs Guidance Mandatory customer for sales claim Transaction Mandatory Any code or number which can be used This field is free text so accepts any i e Invoice Delivery note Mene 7 E Rt Claim Date Mandatory The date on the sales document Ul dropdown
37. rding a claim from my supplier XYZ was unable to select FSC 100 from the Claim Type list 4 Give instructions on how to reproduce the issue Provide detailed step by step instruction so that the support team can reproduce the problem If you receive any error messages include the text in the messages If possible include screen shots If possible include all the data you entered into all fields If possible list your operating system web browser and the software you were using By providing us with this information you will speed up the support process for your ticket and the speed in which the problem is resolved 36 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Appendix 1 About the OCP Test Supplier Account In the OCP the Test Supplier account is a private account that any certificate holders can connect to in order to test any features of the OCP This is a good first step to learn about how the OCP works There are two ways you can test the OCP using the Beta Test supplier account You can choose to connect to the Beta Test Supplier account in the demo version or start using the live version of the OCP The Test Supplier named
38. rg Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 FSC Forest Stewardship Council V2014 07 04 e ifthe language does not change on your current page refresh your screen or open the page in a new tab Q Lookinq up ocp demo fsc orq Certificate Details User Details Name Gregor Mendel Role Administrator E mail Address fscocp 5 gmail com Language Details Language English Password Details Password SHAKERS KOREA AOR SSP Details SSP inbox E mail Address ocpdemo 8 1b7c94e6dc8b ocp fsc org User Information 7 Edit BR Edit 7 Edit P dii rot mu IW ibus 1 3 B535 1 F OF Name Gregor Mendel i28 Administrator 14 vrFULA fscocp 5 gmail com SO FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn 2 RETS Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 m 34 of 42 Forest Stewardship Council V2014 07 04 FSC Where can get support Support for the OCP is available via the OCP A we Q Help website ocp help fsc org FSC From there you have access to a library of FSC OCP HELP support documents videos quick reference guides and FAQs Sign Up Register Connecting to Suppliers Entering clai
39. rrectly enter a species name as per the pick list or suppliers you a product that contains certificate information wood from their risk assessment Country of Conditional Country from which the fibre in the claim Country name must be chosen Ul dropdown selection Harvest Required when you buy from originated from the ISO country list SSP Must correctly enter a valid countr an FM COC or CW FM name certificate or from a supplier Resource with a Controlled Wood Risk ISO country list Assessment who has sold you a product that contains wood from their risk assessment Product Optional The type of product being claimed as A valid Product Type from the FSC Ul dropdown selection Type classified by FSC Product Type classification SSP must correctly enter the full i e W1 1Roundwood logs product type code and name Resource FSC STD 40004a Description Mandatory A description of the product This field is free text so accepts any Could use the description given on the 42 of 44 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 i Forest Stewardship Council FSC Field Requirement Quantity Mandatory The total quantity of each line item Numerical value Enter the numerical value only 0 lt 9 999 999 999
40. s e f however you notice a discrepancy in the claim you will be able to Mark Problem Claims Reason for problem Mark it as a problem claim Your trading partner will receive a notification if you mark a Invalid Claim Type Comments claim they have entered as a problem claim NM MEE e f your claim is marked as a problem by your trading partner navigate to Purchase or Sales tab and then to Problem Claims to view the reason given for the problem and any comments provided by your trading partner You can Delete or Edit the claim and resubmit it The auto acceptance period will then re start Auto Accepted Claim Problem Claims Accepted Claims Supplier Claim Date Transaction Id Reason for problem Comment Actions All m YYYY MM DD Wooden Genetics Ltd 2013 12 04 OCP Ma st 004 Invalid Claim Type Claim type is wrong Wooden Genetics Ltd 2013 12 03 OCP manual 001 Invalid Claim Type Claim type is wrong Page 1of1 Page Size Claim Date to 20 3 Delete Edit Accepted Claims Navigate to Accepted Claims select the claim and click the Mark as a problem button first Then go to Problem claims edit the claim and submit it You trading partner will be notified and need to accept the claim again Croatian Z Wooden Genetics Ltd 2014 05 06 Croatian FSC 10096 w3 Juglans 25t Of v man Devereaux Sawmill Inc 2014 05 02 1234 FSC Mix 100 W5 2 rest Loan smo O
41. s C Wood Species D Organisation D j Including EUTR Lacy Act and so on FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Product Product A Product B Species A Species B Species C Species D Species E Species F Species G Species H Species A Species C Species D Species E Species F Species G Species H Countries Country A Country B Country C Country B Country C 26 of 42 Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Flagged Claims You can find Flagged as an item in the View Claims tab for Purchases and Sales It is a view of accepted Claims which may fall outside the scope of the applicable supplier s certificate fscocp 18 gmail com Notifications I LogsRUs Admin Help Log Out FSC international Online Claims Purchases Supply Chain Reports Platform FSC td View Claims View Sales Claims Pending Entered By Me Entered By Customer Problem Accepted Auto Accepted Flagged All Customer Claim Date Transaction Id Reason for problem Actions a YYYY MM DD All al Rough Wood Ltd 2014 05 22 Flagged claimes Claim type does not match supplier certificate o 34 Page 1of1 Page Size Claim Date to mm A potential out of scope claim is
42. t information 9 Managing Connections 11 14 Overview 14 User Interface UI 16 Using Spreadsheet Processor SSP 21 25 Volume Summary 25 Origin Report 26 Flagged Claims 27 30 Site Admin 30 Managing Passwords 31 35 Appendix 1 About the OCP Test Supplier Account 37 Appendix 2 Data Fields 39 1 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 Two ways to use the OCP Users can choose to use the demo or live version of the OCP The demo version is a testing version of the OCP where you can explore the OCP features and functions In the demo you can connect to your actual suppliers but they will not receive email notifications Note the Demonstration version will periodically be refreshed This will remove all of your OCP account information After a refresh you will need to reregister and reconnect to suppliers This will give you a fresh slate for entering claims The live version is the actual OCP where all connections and data are stored and viewable by your individual connected trading partners Note both versions have a test supplier account that users can connect too and enter test claims Read more about test supplier at Appendix 1 F
43. tact support ocphelp zendesk com for use of API Method Suited to Ul e Small quantities of transactions e Transactions with few line items e Recording claims from single suppliers SSP e Larger volume of transactions e Recording claims from multiple suppliers at once API e Businesses wishing to integrate the OCP into their own systems or existing workflows e Large quantities of transactions 15 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC User Interface UI Accessing the UI Login to the OCP http ocp demo fsc org If you are recording FSC Purchase claims If your customer has given you permission to navigate to Purchase Tab and then to the record your Sales claims navigate to the Sales Record Claim tab and then to the Record Claim sub tab If you see a message that you are not able to enter sales claims you will need to request permission from your customer Record Record Purchase Claims Bulk Processing SP Start Bulk Processing SSP Step 1 Download a personalised template Download Sales Record Claim Step 2 Upload the file with your changes gank ARBRE Step 1 Or Email the file with your changes to ocp demo
44. the Start Bulk Upload section and select your spreadsheet from the popup box Start Bulk Processing SSP Step 1 Download a personalised template Download Or Email the file with your changes to ocpdemo 81b c94e6dc8b ocp fsc org Step 2 Upload the file with your changes files selected e Agreen window will pop up showing you that your spreadsheet has been uploaded Submitting SSP via Email Alternatively you can submit the Start Bulk Processing SSP spreadsheet via email Attach your Step 1 Download a personalised template Download spreadsheet to an email and send it Step 2 Upload ibe to the email address listed in Step 2 of the Start Bulk Upload section Once your claims have been processed you will receive a notification via email informing you that the claims have been entered successfully and if there were any errors information on the problem claims An example of the SSP inbox email XXXX ocp fsc org 23 of 42 FSC International Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Step 4 Correcting Mistakes e f any incorrect claims have been uploaded a notification will be returned to you with a link to download another spreadshe
45. tional Center GmbH Charles de Gaulle Strasse 5 53113 Bonn Germany T 49 0 228 367 66 0 F 49 0 228 367 66 30 fsc fsc org www fsc org Gesch ftsf hrer Director Kim Carstensen Handelsregister Commercial register Bonn HRB12589 Forest Stewardship Council V2014 07 04 FSC Did you know that your workload can be reduced Filling out the form and submit claim If you buy the same product from the same supplier multiple times you can Consolidate or Lump all of e Complete all the mandatory and conditional fields see Appendix 1 those claims into one monthly entry Invoice Details Transaction Identifier Claim Date YYYY MM DD o INV001 2013 12 13 Line Item Claim Type Remove 9 FSC 10096 m Spedes Picea abies X Pinus strobus X Countries of Harvest China x i Quercus mongolica X Product Type optional Description W1 Rough wood Some rough wood Quantity 300 m3 w db Add Line Item Submit Claim Type the invoice number into the Transaction Identifier box and choose the Claim date Enter the claims made by your supplier First choose the Claim Type 2013 12 10 e Enter the Product Type optional and a short Description Lastly enter Su Mo Tu We Th Fr Sa the Quantity and choose the Unit of measurement AA a T S Species and Countries of Harvest are mandatory when you buy from 8 9 10 11 12 13 14
46. uct that contains wood from their risk assessment All products with FSC claims are recorded in the OCP so it is possible to provide information concerning all possible countries of harvest and all possible species which could be included in a product This happens without you or your customer being able to see the full supply chain Such reports will assist with trade regulation 9 compliance V2014 07 04 Species amp Countries of Harvest Report Product 1 species Countries of Harvest Picea sitchensis Sweden Picea abies Pinus sylvestris Larix decidua Picea obovata Russia Norway To download a case study of Origin Report click Reports then Origin Report then Get Origin Report to download This case study shows what is expected to be revealed by the origin report Click Go back to navigate back the OCP account Countries of Harvest Certified Species Supplier Claim s Supplier Type Customer Suppliers Organisation E Organisation A Organisation B Organisation C Organisation A Species A FSC 10096 FMU Species B Species C Species D Species E Organisation D Organisation B Species A Country B FSC 10096 Species D Species E Species F Species G Organisation C Species A FSC 10096 Species C Species E Species G Species H Country C Organisation F Organisation B Organisation C Species A FSC 100 Species B FSC Controlled Specie

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