Instruction Manual
Contents
1. No Answer Forward Of COn SC O Number oru All Fwd No LOO i Busy Fwd No No Answer Fwd No No Answer Fwd Time Out 3 2 B Ring Submit Reset e SNTP Setting function You can setup the primary and second SNTP Server IP Address to get the date time information SNTP Settings You could set the SNTP servers in this page SNTP On Off Primary Server north america pool ntp org Secondary Server asia pool ntp org Time Zone cmt x 08 00 hh mm Sync Time 1 fo 0 ahem Submit Reset e Volume Setting function You can setup the Handset Volume and the Handset Gain 15 Volume Setting DND Setting You could set the volume of your phone in this page You could set the do not disturb period of your phone in this page Handset Volume ff 12 eves CaaS a Handset Gain fT e9 TERN BEEEGE peasy 1 D E a Handset Volume is to set the volume for you can hear E ery from the handset e Caller ID function you can set the device to show Caller ID b Handset Gain is to set the volume send out to the other in your PSTN Phone or IP Phone side s handset a There are four selections of Caller ID You need to base on e DND Setting You can setup the DND setting to keep the your environment to set the Caller ID function for FSK or phone silence You can choose Always Block or Block a DTMF When you change the setting please double period check the PTT setting in Others You need to choos2. 10 11 Basic Functions Note 1 e When GW3CM is out of power the RJ11 line jack will act as a pass through jack The user will be able to use the same analog phone for PSTN calls e When GW3CM is not registered to service Pick up the analog phone and press the number 0 the RJ 11 line jack will act as a pass through jack The user will be able to use the same analog phone for PSTN calls e When GW3CM registered service the SIP line jack will act as a pass through jack The user will be able to use the same analog phone for VoIP calls Note 2 e When you finished the setting please click the Submit button If there is nothing need to change please click the Save Change Item in the left side then click the Save button The change you made will save into the system and the system will Reboot automatically IZ 1 Make Phone Calls e Make VoIP Calls Pick up the analog phone LED SIP Wink There are currently two methods to call out a Dial the numbers directly and wait for 4 general seconds b Dial the numbers directly and press Note You can make a VoIP call only when LED STATUS is lighted e Make PSTN Calls Pick up the analog phone if LED SIP wink Press 0 to switch to PSTN line LED PSTN wink and get a PSTN line dial tone dial the numbers directly Note You can make a PSTN call only when PSTN line is connected 2 Answer Phone Calls e Answer VoIP Calls When somebody
3. PC e Two RJ11 Port One FXS telephone Port and One lifeline for PSTN line e LED Indication There are three LED indicators in the GW3CM to show the Status and Off Hook indication e Power adaptor Input AC 100 240V Output DC12V 0 5A e Operating Temperature 0 C 40 C Quick install 1 Connecting to GW3CM Please install GW3CM as the connection chart below PHONE LINE PC INTERNET PHONE PSTN POWER 2 Configuring by webpage 2 1 Login the webpage Login via LAN port e Connect the PC to LAN port of GW3CM Default IP address of the LAN port is 192 168 123 1 e Open web browser and input http 192 168 123 1 e Enter the account and password default account is admin and password is admin Login VoIP Enter your username and password to login VoIP server Username Password 3 Network Configuration WAN In Network you can check the Network status configure the WAN Settings LAN Settings Network Status You can check the current Network setting in this page Network Status This page shows current status of network interfaces of the system System Up Time 0 day s 2 hour s 59 minute s Network Link Up Time D day s 2 hour s 59 minute s NAT Type Symmetric Interface 0 Type Fixed IP Client IP 192 168 1 51 Mask 255 255 240 0 Gateway 192 168 1 4 DNS Server 1 168 95 192 1 DNS Server 2 168 95 1 1 Interface 1 Type DHCP Server IP 192 168 123 1 Mask
4. and receive the phone from these three SIP accounts For the second phone you can use the same way to register e Click Active to enable the Service Domain Service Domain Settings a Display Name input the name you want to display You could set information of service domains in this page b User Name input the User Name get from your ISP eames GRE c Register Name input the Register Name get from your aT Active COn Off ISP Display Name Moa User Name E d Register Password input the Register Password from Register Name C 777 Register Password P your ISP Domain Server o Proxy Server FT e Domain Server input the Domain Server get from your Outbound Prong ISP SEs NOG f Proxy Server input the Proxy Server get from your ISP cu g Outbound Proxy input the Outbound Proxy get from your 5 The LED of GW3CM ISP If your ISP does not provide the information then you can skip this item h If you have more than one SIP account you can select the ane Realm number and following the steps to register to the 1 When you finished the setting click the Submit button Unregistered Off Offhook 0 5s Flash Offhook 0 5s Flash j If there is nothing need to be changed please click the Registered Lighted Save Change Item in the left side then click the Save Reboot Lighted Reboot Lighted Reboot Lighted button The change you made will save into the system and the system will Reboot automatically
5. calls in from VoIP the analog phone shows the caller ID Then pick up the analog phone LED SIP wink you are in conversation e Answer PSTN Calls When somebody call in from PSTN the analog phone show the caller ID Pick up the analog phone LED PSTN and SIP wink you are in conversation 13 3 Phone Setting e In Phone Setting Include Call Forward SNTP Settings Volume Settings Block Setting Caller ID Dial Plan Setting Flash Time Setting Call Waiting Setting and T 38 FAX Setting functions e Call Forward function You can setup the phone number you want to forward in this page There are three type of Forward mode You can choose All Forward Busy Forward and No Answer Forward by click the icon a All Forward All incoming calls will forward to the number you choose You can input the name and the phone number in URL field If you select this function then all the incoming calls will directly forward to the speed dial number you choose b Busy Forward If you are on the phone the new incoming call will forward to the number you choose You can input the name and the phone number in URL field c No Answer Forward If you can not answer the phone the incoming call will forward to the number you choose You can input the name and the phone number in URL field 14 Forward Setting You could set the forward number of your phone in this page All Forward Of COn Busy Forward Of COn
6. this page Call Waiting On Off Submit Reset e T 38 Setting function You can Enable Disable the T 38 function T 38 FAX Setting You could enable disable the FAX function in this page T 38 FAX On Off T 38 Port 20000 1024 65533 Submit Reset 20 4 IVR Interface for The GW3CM You can use the PSTN phone to configure the GW3CM Please follow the instruction to configure your terminal adaptor e Please make sure the GW3CM is connected with Phone Ethernet cable and PSTN Line e If the GW3CM is not registered to the SIP Proxy Server it will switch to PSTN after 30 seconds Also if Ethernet or Power fails the GW3CM will switch to PSTN mode e The IVR default setting is disabled if you want to use IVR please input 190 first e If the GW3CM is connected to PSTN then you can use 0 to switch from VoIP to the PSTN line If you want to change to VoIP again you have to on hook and off hook again 21 enable call waiting 138 Enable Call waiting disable call waiting 139 Disable call waiting Function unlock keypad 190 You have to unlock keypad first and then you can change None the setting by keypad lock keypad 191 DTO 195 The system will reboot automatically System will automatically Reboot and restore to default settings WARNING ALL User Changeable Function Factory Reset 198 None NONDEFAULT SETTINGS WILL BE LOST This will include network and
7. using numbers on the telephone key Must set Static IP first Set WAN port Setting Set Primary DNS Server LLSXXX XXx XXXx xxx pad Use the star key Primary DNS Server IP Address when entering a decimal point 24 29 26 Set Codec Set Handset Gain Set Handset Volume Auto configure mode 130 1 8 131 00 15 132 00 12 137 0 2 1 G 711 u Law 2 G 711 a Law 3 G723 1 4 G729a 5 G726 16K 6 G726 24K 7 G 726 32K 8 G726 40K Handset Gain from 0 15 Handset Volume from 0 12 0 Disable 1 TFTP mode 2 FTP mode You can set the codec you want to the first priority You can set the Handset gain to proper value default is 10 You can set the Handset volume to proper value default is 10 You can set the Auto configuration mode 0 Disable 1 use TFTP Server 2 user FTP Server 2d 5 Phone Book 6 Network Items Phone Book e LAN Settings In this page you can configure the IP Phone You could add delete items in current phone book LAN port s setting Phone Book Page page 1 Il a The LAN port s default IP address is 192 168 123 1 Net Phone Name Numberor URL Select i m Mask is 255 255 255 0 and DHCP Server enabled The start IP address if 150 end IP address is 200 It is not necessary to change the LAN settings b You can connect your PC to the LAN port set your PC as N a fon on l HHHRHHHH Hi DHCP Client mode and then you ca
8. 255 255 255 0 Gateway 192 168 123 1 DNS Server 1 168 95 192 1 DNS Server 2 168 95 1 1 e WAN Settings The WAN port is for you to connect to the WAN Settings ADSL Router Broadband Router Also you can use PPPoE You could configure the WAN settings in this page to get the WAN IP address from your ISP patie Onaga ENAT ae a The IP Phone s default setting is NAT mode If you don t IP Type Fixed IP_ DHCP Client PPPoE P TAER need to use the NAT Mode you can change into Bridge Mask 255 255 240 0 Gateway ha216814 o Mode DNS Type Fixed Auto DNS Server1 je8 95 1921 b The WAN port default is DHCP Client mode and you can oo Em change the setting to Fixed IP Mode or PPPoE Mode HostName VoIP _TA1S1P c If you change the WAN port setting to Fix IP Mode then Password SY you have to make sure the IP address Net Mask Gateway el and DNS setting are suitable in your current network submit Reset environment 4 Register account Sip Settin d If you change the WAN port s setting to PPPoE Mode e You may get account information from your service provider you have to input a correct username password to get the e In Service Domain Function you need to input the account IP address from your Internet Service Provider and the related information please refer to your ISP provider You can register three SIP account in the GW3CM You can dial the VoIP phone to your friends via first enable SIP account
9. User Manual SIP GW3CM SIP Analog Telephone Adaptor CATALOG Rey Peaircicsasecuseadentassticsscasesteatiaessaessecsesesasaae l Now CAC URC eein OE NEEE 3 2 Network FeaT O asenin E 3 Die VOCO T Ca era 3 4 Feature DeScription cccccceccesssscecceeeeeeeeeeeeesessnees 4 5 Management Feature cccccccccccccccccceccecccsscenecenees 4 6 Physical F eatit sanii 4 TP ae kage COME I l sensin 5 Quick 1115 alla s ssssrissidosn r a 1 Connecting to the GW3CM ccccsscccccecceeeeeeeseeeeees 6 2 Configuration by webpage ccccsssssceeeeeeeeeeeeeeens 6 3 Network Configuration WAN ccceeseeseeeeeeeeeees 7 4 Register account Sip Setting ccccessssceceeeeeeeeees 9 5 The LED Of a GW3CM viccccsetssnossesdeccesssaneasssveveedsenans 11 Basie FUnCHON Seisis 12 l Make Phone alls scucesvscsccessvenscascandanssedstanesteazeeneeresahe 13 2 Answer Phone Calls ccsssscccssssrseccessreccesessenes 13 3 Phong 5 IN a ceo stscceseemoc nemensnnmmneecneaneceeauecendesenesenus 14 4 IVR Interface for The GW3CM cceeessteeeeeeees 2A Se PHONG Booksa telah ah Atel ahaa 28 Key Feature Os Network TLCS iri cas sis thcad cisaetacucortannauca studies daraenbadundice 29 i Newereatine FSIE SSG UNOS scares otis cases cen Seed tue te seesetatcacedta Naecaateles 33 e Make Receive both VoIP calls and regular PSTN Be NAT IGS oiron ar siedusendestonstacvadsiuasseadany 36 calls Oo Save Cha
10. c Priority 2 6 711 alaw Codec Priority 3 e73 Hl Codec Priority 4 c73 F Codec Priority 5 672 16 F Codec Priority 6 6726 24 Codec Priority 7 6 726 32 7 Codec Priority 8 6726 40 z Codec Priority 9 GSM z G 711 amp G 729 20 ms z G 723 30 ms z G 723 5 3K G 723 5 3K COn Off Voice VAD COn Off e Codec ID Setting Sometimes 2 VoIP devices with different Codec ID will cause the interoperability issue If you are talking with others and come up against the problem you may ask the other one what kind of Codec ID he uses and then you can change your Codec ID Codec ID Setting You could set the value of Codec ID in this page Codec Type ID Default Value 6726 16 ID 23 95 255 M 23 726 24 ID 22 5 265 M 22 726 32 ID 2 5 258 M 2 6726 40 ID 21 5 255 M 21 RFC 2833 ID ho 95 285 101 Submit Reset 34 e DTMF Setting You can setup the RFC2833 Out Band DTMF Inband DTMF and Send DTMF SIP Info in this page To change this setting please follow your ISP information DTMF Setting You could set the DTMF setting in this page RFC 2833 Inband DTMF C Send DTMF SIP Info Submit Reset e RPort Function You can Enable Disable the RPort in this page To change this setting please follow your ISP information RPort Setting You could enable disable the RPort setting in this page e Other Settings You can setup the Hold by RFC Voice SIP QoS and SIP exp
11. e the a Always DND All incoming calls will be blocked until correct country code then the Caller ID will be valid this feature is disabled Caller ID Setting You could enable disable the caller ID setting in this page b DND Period Set a time period and the phone will be blocked during the time period Caller ID Caller ID after 1st Ring FSK 7 Single Caller ID C Yes No i CID Without Time C Yes No c When you finished the setting please click the Submit A Ais Di button Submit Reset e Dial Plan Setting function This function is when you input the phone number by the keypad but you don t need to press After time out the system will dial directly 16 17 18 Dial Plan You could the set the dial plan in this page Drop prefix C Yes No Replace rule 1 Drop prefix C Yes No Replace rule 2 Drop prefix C Yes No Replace rule 3 Drop prefix C Yes No Replace rule 4 Dial now Auto Dial Time 5 3 9 sec Use as send key Yes No Use for IP dialing Yes C No Submit Reset a Symbol description 0 1 2 3 4 5 6 7 8 9 b Drop Prefix No When encountering the accordant rule a new number will be added in front of the dialing number YES When encountering the accordant rule a new number will replace the dialing number c Replace rule Providing the setting number information 7 digits number is preferred from 0 9999999 Can be numb
12. ers or strings Maximum length is 8 bytes e Dial Now Provides the rules for encode and decode Maximum length is 31 digits number can be numbers or signs x means Or x means any numbers that is from 0 9 But the first digit cannot be 0 Because 0 cannot judge the rule So if Dial Now begins with 0 the system cannot work Maximum length is 124 bytes f Auto Dial Time Default 5 second After waiting for a while but didn t input any number Auto Dial will run automatically Time zone 3 9 sec Maximum length is 3 bytes Example If matched with one of 00 01 then will send number out XX If matched with one of 00 01 then will send number out If matched with one of 100 101 then will send number out If matched with one of 110 111 then will send number out If dial with 8 digits then send number out 19 e Flash Time Setting function This function is for you to set the time you press the Hook to represent the Flash function Flash Time Setting You could set the flash time in this page Flash Signal Detect MAX 60 x 10 ms 4 255 Flash Signal Detect MIN 7 x 10 ms 7 12 Submit Reset e Call Waiting Setting function You can Enable Disable the Call waiting function when you are talking with someone there is a new incoming call and you will hear the call waiting tone Call Waiting Setting You could enable disable the call waiting setting in
13. ire time in this page To change these settings please follow your ISP information The QoS setting is to set the voice packets priority If you set the value higher than 0 then the voice packets will get higher priority to the Internet But the QoS function still needs to cooperate with 39 other Internet devices 9 Save Change ilies taian e In Save Change you can save the changes you have done If You could set other settings in this page you want to use New settings in GW3CM You have to click the Save button After you click the Save button the Hold by RFC COn Off cE ao a GW3CM will automatically restart and the new setting will SIP QoS Diff Sen jo 0 63 SIP Expire Time 300 15 86400 sec 1 Use DNS SRV Con Gof be valid Send Keep Alives Packet COn Off 1 n aj De nanges Keep Alives Period e0 15 250 sec Sav hange Jitter Buffer 1 0 250 packets You have to save changes to effect them Submit Reset Save Changes Save 8 NAT Trans e In NAT Trans You can setup STUN function These functions can help your GW3CM working properly behind NAT e STUN Setting You can Enable Disable the STUN and set STUN Server IP address in this page This function can help your GW3CM working properly behind NAT To change these settings please follow your ISP information STUN Setting You could set the IP of STUN server in this page STUN COn Off Y GW3CM Ver 1 3 STUN Server stun xten c
14. n get IP address from Delete Selected Delete All Reset the GW3CM Add New Phone Position 0 139 LAN Settings Name Number or a You could configure the LAN settings in this page URL Add Phone Reset LAN Setting e The Phone Book section contains Speed Dial Settings You nne can setup the Speed Dial number If you want to use Speed Dial please dial the speed dial number from 0 9 and press DHCP Serer Start IP 150 H End IP po Lease Time poo o dd hh e In Speed Dial setting function You can add delete Speed Dial number The maximum speed dial list is 10 Submit Reset 28 29 e DDNS Setting You can configure the DDNS setting in this page You need to have the DDNS account and input the information properly You can have a DDNS account with a public IP address then others can call you via the DDNS account But now most of the VoIP applications work with SIP Proxy Server DDNS Settings You could set the configuration of DDNS in this page DDNS COn Off Host Name User Name Password E mail Address DDNS Server DDNS Server List Inf Type d Wild Card BACKMX COn amp Off Off Line COn amp Off e VLAN Setting You can set the VLAN setting in this page There are two parts in this page First one is to set the packets related to the GW3CM and the second part is if you use the VLAN setting in the NAT Mode a There are two kinds of destina
15. nte anra i E A ss 37 e Auto detection and auto switch to VoIP or PSTN calls e Phone rings for all incoming VoIP and PSTN calls Support Caller ID Name display or block e Support Call hold Call waiting Call forwarding and Call transfer e Support three service domain and auto provision 2 Network Feature e Support SIP 2 0 RFC3261 PPPoE STUN DHCP e Support in band and out of band DTMF transfer e Support automated NAT traversal without manual manipulation of firewall NAT Support firmware upgrade via TFTP FTP and HTTP 3 Voice Feature e Support VAD CNGAEC PLC AJB and Volume adjustment Voice Codec G 711 G 723 1 G 726 G 729A G729B 4 Feature Description 7 Package content e Make Receive both VoIP calls and regular PSTN calls e One GW3CM main body e Auto detection and auto switch to VoIP or PSTN calls e One Ethernet cable e Phone rings for all incoming VoIP and PSTN calls e One user Manual e VoIP or PSTN calls selected by phone key e One Universal Power Adaptor e Support Caller ID Name display or block e One PSTN cable e Support call hold call waiting call forwarding and call transfer e Dial plans dial tone busy tone ring back tone alert tone can be set flexible 5 Management Feature e Configure GW3CM via web browser or remote e Firmware can be upgraded through HTTP FTP or TFTP 6 Physical Feature e Two RJ45 ports Dual 10M 100M auto sensing with router built in one for internet one for
16. om 2008 5 9 STUN Port 3478 eo 65535 Reset 36 T
17. service provider data Check IP Address 120 IVR will report the LAN port IP address IVR will report the WAN Port DHCP is enabled or Info Check IP Type 121 None disabled Check the Phone Number 1224 IVR will report current in use VoIP number Check Network Mask 1234 IVR will report the WAN Port network mask Check Gateway IP Address 1244 IVR will report the WAN Port gateway IP address Check Primary DNS Server IVR will report the WAN Port Primary DNS server IP Info 125 None Setting Address 22 Zo Check IPAddress a26 IVR wil repor the WAN por IP addres Check Firmware Version 128 IVR will report the firmware version The system will change the WAN port to Setting Set DHCP client 111 None DHCP Client type Enter IP address using WAN port DHCP Client will be disabled b the telephone k Setting Set Static IP Address 112Xxx Xxx xxx xxx BREA Oe E R S and WAN port will change to the Static IP pad Use the star key type Set WAN port IP Address when entering a decimal point Enter value using numbers on i the telephone key pad Use the Must set Static IP first Set WAN port Setting Set Network Mask 113XXX XXX XXX XXX star key when entering a Network Mask decimal point Enter IP address using numbers on the telephone key Must set Static IP first Set WAN port Setting Set Gateway IP Address 114XXX XXX XXX XXX pad Use the star key Gateway IP Address when entering a decimal point Enter IP address
18. tion packets getting from the 30 WAN port of GW3CM one kind of packet will go to the GW3CM and the other will go through the LAN port to the PC b VLAN Packets if you enable the first VLAN Packets and set the VID User Priority and CFI then all the incoming packets will be checked with the IP Address and the VID c VID You can follow your service provider to set your VID d User Priority Usually this will be defined by your service provider e CFI Canonical Format Indicator is always set to zero for Ethernet switches CFI is used for compatibility reason between type of Ethernet network and Token Ring network If a frame receives at an Ethernet port has a CFI set to 1 then the frame should not be forwarded as it is to an untagged port f When you enable the first VLAN Packets and set the VID User Priority and CFI then all the incoming packets with the GW3CM s IP address and the same VID will be accepted by the GW3CM If the incoming packets with the GW3CM s IP address but the VID is different then the 31 packets will be discarding by the GW3CM The Other incoming packets with different IP address will go through the LAN port to the PC g NAT VLAN Setting When you set your device in NAT mode the GW3CM can help you to filter the wrong incoming packets You can separate the other device connected behind the GW3CM into 4 VLAN group You can set different VID for these 4 groups When the incoming packets go thro
19. ugh the GW3CM s WAN port then the GW3CM will check the VID if the packets is not going to the GW3CM with the GW3CM s IP address and the correct VID and the VID is not the VID you set then the packets will be discarded by the GW3CM VLAN Settings You could set the WLAN settings in this page VLAN Packets COn Off VID 802 1 Q TAG 136 2 4094 User Priority 802 1P fo 0 7 CFI fo 0 1 Submit Reset 32 7 SIP Settings In SIP Settings you can setup the Service Domain Port Settings Codec Settings Codec ID Setting RTP Setting RPort Setting and Other Settings If the VoIP service is provided by ISP you need to setup the related information correctly then you can register to the SIP Proxy Server correctly Service Domain Function see section 2 4 e Port Settings You can setup the SIP and RTP port number in this page Each ISP provider has different SIP RTP port setting please refer to the ISP to setup the port number correctly Port Settings You could set the port number in this page SIP Part e060 0 65533 Set 0 will assigned by system RTP Part 20000 0 65533 Set 0 will assigned by system Submit Reset Codec Settings You can setup the Codec priority RTP packet length and VAD function in this page You need to follow the ISP suggestions to set up these items 93 Codec Settings You could set the codec settings in this page Codec Priority 1 6 711 ulaw Code
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