Exclaimer Email Alias Manager for Exchange User Manual
Contents
1. e Enter the Query as Select from Win32 Processor where AddressWidth 64 This is shown below f Click OK to close the WMI Query window g Click Save to close the New WMI Filter window USER MANUAL Exclaimer Email Alias Manager Page 19 Creating a Group Policy for x86 Computers 1 From the left hand side of the Group Policy Management tree right click your domain branch click Start gt Administrative Tools gt Group Policy Management if you are not already working within this tree 2 Select Create a GPO in this domain and Link it here as shown below File Action View Window Help 20 a 8 s Hs x Group Policy Management 4 Forest network26 local 4 amp Domains e status of Active Directory and SYSVOL replication for this to Group Policy Group Policy Modeling Wizard New Organizational Unit Change Domain Controller ow button below to gather infrastructure status from all of the Remove in this domain Active Directory Users and Computers View New Window from Here Create a GPO in this domain and link it to this container 3 The New GPO dialog is displayed From here a Enterthe name as Email Alias Manager Outlook Add In x86 b Click OK USER MANUAL Exclaimer Email Alias Manager Page 20 4 Anew Group Policy Object named Email Alias Manager Outlook Add In x86 is now shown in the tree on the left hand side Right click this object and sel2. exclaimer email alias manager Ww for exchange Exclaimer Email Alias Manager for Exchange User Manual www exclaimer com Contents EXCLAIMER EMAIL ALIAS MANAGER FOR EXCHANGE OVERVIEW eeeeeee eene 5 How Exclaimer Email Alias Manager for Exchange Helps ee eere ee enne 6 How it works eere eee eene eee eene eene eene eene nennt E eene eee enne eene eene 6 SYSTEM REQUIREMENTS 5 5 5 aen ea go Eua sean x e ERR ann 7 Server Requirements eae ve esae eoe ken EY a YEN ER OUS EY EE VES Y YEN LER 9a EN NUS S PONE S svasata 7 Client PC Requirements ooo eoe ee aa aao Pre ao ta naro t Eae a aaa ur Fea russes iaa eaa Saee erra a a asa aa nEss 7 INSTALLATION OVERVIEW 5 55 553 isa scien sa Ee na ao eo een a EN eek US SR ni 10 INSTALLING THE SERVER SIDE TRANSPORT AGENT AND CONSOLE eere 11 INSTALLING THE CLIENT SIDE OUTLOOK ADD IN MANUALLY eere ener 14 Obtaining the Installer File for the Outlook Add In eese eene eene eene 14 Checking the Installation o eee rre eroe nne n ooo nae n oper na en pesa Xenon ev Ven nes Yun o ET Y enone rS 15 INSTALLING THE OUTLOOK ADD IN USING GROUP POLICY ee eeeeeee eren 16 Building a WMI Filter for x86 Computers cesses eee eee eene enne nnn n nennen nnne nsn nennen nnne 17 Building a WMI Filter for x64 Com
3. When composing an email to be sent from the karen green exclaimer de alias the following would be entered anywhere in the subject line of the message sendas karen green exclaimer de as shown below Subject Monthly Meeting Postponed sendas karen green exclaimer de The trigger text is removed after processing irrespective of whether it is placed before or after the real subject USER MANUAL Exclaimer Email Alias Manager Page 56 Copyright Notice The information in this document is subject to change without notice Exclaimer Ltd assumes no responsibility for any errors that may appear in this document Unless otherwise noted the example companies organizations products domain names e mail addresses logos people places and events depicted herein are fictitious and not associated with any real company organization product domain name e mail address logo person place or event Exclaimer Email Alias Manager and other Exclaimer devices are either registered trademarks or trademarks of Exclaimer Ltd in the United Kingdom and or other countries Exclaimer may have trademarks copyrights or other intellectual property rights covering subject matter in this document All other company and product names are acknowledged as being the trademarks or registered trademarks of their respective companies Unless expressly provided in a written license agreement from Exclaimer Ltd the furnishing of this document does not give you
4. Exclaimer Email Alias Manager for Exchange console the send as selection list will still contain their associated email aliases however these will not be processed If a deleted user attempts to send an email using an alias from this list then the email will be delivered from the user s default SMTP address 3JLON USER MANUAL Exclaimer Email Alias Manager Page 47 Importing Multiple Users If required a CSV file containing all required users can be imported into the Exclaimer Email Alias Manager for Exchange console When an import is completed in this way any existing users are retained and updated if applicable and any new users are added To import users ensure that a valid CSV file pg 48 is available on a local or network drive and that it contains all required users Then follow the steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console and select the user management tab USER MANUAL Exclaimer Email Alias Manager Page 48 2 Click the import from CSV button to display the open window T E Desktop gt v Search Desktop Organize v New folder B v 3X Favorites pe bres BE Desktop System Folder Downloads SE Recent places Administrator System Folder A Libraries Documents A System Folder ad Music i l Pictures Network E Videos System Folder 3 Navigate drives and folders to locate the required CSV file 4 Having selected the required fil
5. Group Policy Results This GPO is linked to the following WMI fiter Open the GPO editor USER MANUAL Exclaimer Email Alias Manager Page 23 5 Fromhere a The Group Policy Management Editor window is displayed b From the tree on the left hand side expand the Email Alias Manager Outlook Add In x64 branch and then drill down to Computer Configuration gt Policies gt Software Settings and select Software installation Versi Deployment st Source G mm There are no items to show in this view 4 Software Settings Software installation p Windows Settings b 7 Administrative Templates b 1 Preferences 4 g User Configuration gt Policies b 3 Preferences c n the pane on the right hand side right click and select New Package to display the Open dialog d Navigate to the folder which contains installer files for the Outlook Add In and select the Exclaimer EmailAliasManager OutlookAddIn64 msi file The file is added to the content area 6 Close the Group Policy Management Editor USER MANUAL Exclaimer Email Alias Manager Page 24 Applying the Group Policy The Group Policy is now built and deployed to all computers within your organization The software will be installed automatically when the Group Policy is applied by default every 90 minutes and the computer is next rebooted If you wish to force the update to take effect immediately on a particular compu
6. Outlook add in pg 13 Note that on any client machines with a 64 bit operating system running 32 bit Office the 64 bit installer must be run USER MANUAL Exclaimer Email Alias Manager Page 14 Checking the Installation Having completed the installation open Microsoft Outlook and choose to create a new message If the installation is successful a send as list is displayed at the bottom of the compose window BHS 07 Li Untitled Message HTML 28 0x GRAN MESSAGE INSERT OPTIONS FORMATTEXT REVIEW X Calibri Bo jn JA e AttachFile gt Follow Up o S Attach item High Importance BB B E U i e EE Paste iiu Address Check Zoom A Book Names L Signature Low Importance Clipboard Lu Basic Text G Names Include Tags Zoom E Send Subject The user s primary email is the default alias for new messages E Exclaimer Email Alias Manager Send As Karen Green network26 local vi By default the send as alias will be set to the primary account for the user and any other available aliases can be viewed selected from the drop down list The send as list shows any aliases that the current user has permission to use when sending an email It is populated from the email list on Exchange so users will automatically see any aliases that they have permission to use 3JLON If you have registered for a trial or applied a full license all users are pr
7. The file is added to the content area Creating a Group Policy for x64 Computers 1 From the left hand side of the Group Policy Management tree right click your domain branch click Start Administrative Tools Group Policy Management if you are not already working within this tree 2 Select Create a GPO in this domain and Link it here as shown below 3 File Action View Window Help status of Active Directory and SYSVOL replication for this to Group Policy b b b b b b Sit Change Domain Controller ow button below to gather infrastructure status from all of the Remove in this domain Users and Computers H View New Window from Here Refresh Properties Help Create a GPO in this domain and link it to this container USER MANUAL Exclaimer Email Alias Manager Page 22 3 The New GPO dialog is displayed From here a Enterthe name as Email Alias Manager Outlook Add In x64 b Click OK 4 Anew Group Policy Object named Email Alias Manager Outlook Add In x64 is now shown in the tree on the left hand side Right click this object and select Edit as shown below x Group Policy Management 4 Forest network26 local 4 34 Domains 4 ey network26 local b E Domain Controllers b 3 Microsoft Exchange Security Gro b EP Group Policy Objects 4 gt WMI Filters FF x64 Computers F x86 p OG Starter GPOs b amp Sites HF Group Policy Modeling OS
8. named C Program Files Exclaimer Ltd Email Alias Manager or in your chosen installation folder You can copy these files to client machines to install the Outlook add in pg 13 Note that on any client machines with a 64 bit operating system running 32 bit Office the 64 bit installer must be run ALON To install the server side transport agent and Exclaimer Email Alias Manager for Exchange console follow the steps below 1 If you are updating an existing version ensure that the previous version has been uninstalled pg 27 2 Double click the installer file to start the Email Alias Manager setup wizard at the welcome page Welcome to the Email Alias Manager for Exchange Setup Wizard The Setup Wizard will install Email Alias Manager for Exchange on your computer Click Next to continue or Cancel to exit the Setup Wizard USER MANUAL Exclaimer Email Alias Manager Page 11 3 Click next to view the end user license agreement End User License Agreement Please read the following license agreement carefully License agreement BEFORE YOU PLACE A CHECK IN THE I ACCEPT THE TERMS IN THE LICENSE AGREEMENT CHECKBOX AND INSTALL THE SOFTWARE CAREFULLY READ THE TERMS AND CONDITIONS OF THIS LICENSE BY PLACING A CHECK IN THE ACCEPT THE TERMS IN THE LICENSE AGREEMENT CHECKBOX AND BY INSTALLING THE SOFTWARE YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING THE LICENSEE TO THIS LICENSE IF YOU DO NOT AGREE TO ALL
9. option pg 38 if you have already purchased the product and received a product key 8 f you have applied a limited user license you can add pg 44 or import pg 47 users via the user management pg 42 tab in the console However if you have registered for a trial or applied a full license all users are processed by default therefore user management options are not required 9 Once the product is installed you should ensure that the Outlook add in is installed pg 13 on any required client PCs USER MANUAL Exclaimer Email Alias Manager Page 13 Installing the Client Side Outlook Add In Manually The Outlook add in must be installed on client PCs for any users who need the ability to send emails with different aliases To complete the installation on a single computer simply copy the installer file to the required drive and double click to run Installation takes place without the need for any user interaction If required the installation process can be automated for multiple users via a Group Policy z m Object GPO ps 15 or a logon script pg 25 Obtaining the Installer File for the Outlook Add In When the server side transport agent and console is installed x64 and x86 versions of the Outlook add in installer are placed in a local folder named C Program Files Exclaimer Ltd Email Alias Manager or in your chosen installation folder You can copy these files to client machines to install the
10. the same throughout the entire email conversation unless you choose to change it later in the conversation but any replies will still be directed to your primary mailbox Z If preferred or if you are sending email messages from a mobile device you can specify an alternative alias using a trigger option in the subject line pg 54 USER MANUAL Exclaimer Email Alias Manager Page 55 Using a Subject Line Trigger Option As an alternative to the send as list at the bottom of the compose window in Microsoft Outlook pg 53 you can specify your required alias in the subject line of an email message prefixed by the trigger word sendas youralias This trigger option can be used when composing an email using Microsoft Outlook Outlook Web Access or if you are sending email messages from a mobile device The trigger can be entered anywhere in the subject line and is removed after the message is processed by Exclaimer Email Alias Manager for Exchange before it is delivered to the recipient s If you are using Microsoft Outlook and select an alias from the send as list at the bottom of the z 2 compose window AND you enter a subject line trigger the subject line trigger takes precedence ay and any alias entered here will be used Example Suppose that a user named Karen Green has the default alias of karen green exclaimer com together with the following aliases e karen green Qexclaimer uk e karen green exclaimer de
11. the server however the license and user files will remain in the ProgramData gt Exclaimer Ltd gt Email Alias Manager folder The Exclaimer Email Alias Manager for Exchange software must be uninstalled before a newer version is installed Retaining license and user files when the software is uninstalled means that software updates can be installed without affecting current license or user settings 3JLON USER MANUAL Exclaimer Email Alias Manager Page 28 Chapter 3 The Exclaimer Alias Manager Console Exclaimer Email Alias Manager Introduction The Exclaimer Email Alias Manager for Exchange console is installed on Exchange pg 10 to process aliases i e to retrieve email accounts associated with Exchange users Once installed the console is used to manage product licensing pg 31 and users pg 42 When you launch the Exclaimer Email Alias Manager for Exchange console a getting started window is displayed with a brief summary of usage options With Email Alias Manager your users are no longer limited to using their primary email address as the only address they can send from Now they can choose A any one of their email aliases and be sure that this is the address that the For Outlook Forthe best experience Outlook users can install an Add In which lets them choose which email address to send from by selecting it from a drop down list when composing a message The Outlook Add Ins can be found in the folde
12. trial option to view contact details for the Exclaimer sales team and then complete the Exclaimer licensing wizard pg 35 once you have been given required details e Purchase the product using the buy now option to access the Exclaimer website or by contacting the Exclaimer sales team directly e Having purchased the product you will receive a product key which must be entered using the apply license option to access the Exclaimer licensing wizard pg 38 Available options on this tab will vary depending on the type status of your existing license or trial USER MANUAL Exclaimer Email Alias Manager Page 32 Registering for a Trial If you install the Exclaimer Email Alias Manager for Exchange console for the first time and you have not yet purchased the product pg 38 you must register for a 30 day trial To do this follow the steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console this will already be open if you have just completed an installation pg 10 2 From the license information tab click the register for 30 day trial button to launch the Exclaimer licensing wizard at the trial license page al Exclaimer Licensing Wizard lium resin i the of acti 30 day trial Gi c 7 guide you through the process of activating your 30 day trial O Activation We recommend that you activate your product over the Intemet If you have a firewall installed please make sure that it will not limit this ap
13. N a S ria 39 USER MANUAL Exclaimer Email Alias Manager Page 2 USER MANAGEMENT INTRODUCTION i ereneeevnnnnnenvnnnnnnnvnnnnnnnvennnnnnvennnnnnvnnnnnnnvennnnnnvennnnnnsennner 43 ADDING USERS 1250 soe 45 REMOVING USERS c eg 47 IMPORTING MULTIPLE USERS tacicdssceiecssiesudededescvensceessssssveccanecesscscsdvcccesssedscsssevedsusesesce 48 About the CSV File sunsrin Jct scesesctucstadessoasccdsusctidscocavucscucetssssevseuseuussesdccassvasssuastssasesssvesveneeld 49 EXPORTING USERS sscssiescnsssiscescssvnavesttnnincassswenisdevecseoss seansscuewassassvwagdessscaveessvsansacisessaaswaensncred 50 THE OUTLOOK ADD IN INTRODUCTION 5555955 e sse n ua eno S scvesvcsosescvedscvessosseecesesssvetecssvesss 54 USING THE OUTLOOK ADD IN 225 3 3 92308 52 908 600 903001504994 E0o EO debate CIE na Ern SO ade raid 55 USING A SUBJECT LINE TRIGGER OPTIQN 552 esee ee sero teet ee oreet en Ee nee eee err En Rr Pn eee naota 56 DET go PRETI TTEIREER m 56 COPYRIGHT NOTICE A 57 USER MANUAL Exclaimer Email Alias Manager Page 3 Chapter 1 Getting Started Exclaimer Email Alias Manager for Exchange Overview Exclaimer Email Alias Manager for Exchange is designed to help users who need to manage multiple email addresses within Microsoft Outlook Any number of emai
14. OF THE TERMS OF THIS LICENSE CANCEL THE INSTALLATION AND DO NOT INSTALL OR imm Ramee Ul accept the tems in the License Agreement Cm me we cana 4 Having read the license agreement check the I accept the terms in the license agreement box and click next to specify a destination folder for installed files Destination Folder Click Next to install to the default folder or click Change to choose Install Email Alias Manager for Exchange to Program Files VExclaimer Ltd Email Alias Manager From here you can accept the default folder or click change to specify a new location USER MANUAL Exclaimer Email Alias Manager Page 12 5 Click next to review i ins Ready to install Email Alias Manager for Exchange Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard 6 Click the install button to perform the installation Progress is displayed on screen and final confirmation is shown upon completion Completed the Email Alias Manager for Exchange Setup Wizard Click the Finish button to exit the Setup Wizard V Launch Email Alias Manager Console 7 Click finish to display the product splash screen and then continue to launch the Exclaimer Email Alias Manager for Exchange console pg 29 To use the product you must either register for a 30 day trial pg 32 or select the apply licence
15. ail Alias Manager for Exchange console pg 29 must be installed on the Exchange server so it can retrieve email accounts associated with users pg 42 Please refer to the Installing the server side transport agent pg 10 topic for installation instructions e Aclient side add in for Microsoft Outlook This add in must be deployed to all required users and creates a drop down list at the bottom of the compose window for any new reply or forwarding email so users can select the required alias for the message pg 53 The Outlook add in can be installed on individual computers manually pg 13 or the process can be automated for multiple users via a Group Policy Object GPO pg 15 or a logon script pg 25 USER MANUAL Exclaimer Email Alias Manager Page 10 Installing the Server Side Transport Agent and Console The installation process for the server side transport agent and the Exclaimer Email Alias Manager for Exchange console pg 29 is completed using a familiar wizard approach to guide you through each process step by step This process includes a license agreement and copies files to your preferred destination folder Once complete you must either register for a 30 day trial pg 32 or select the apply licence option pg 38 if you have already purchased the product and received a product key As part of this installation process x64 and x86 versions of the Outlook add in installer are placed in a local folder
16. any license to these trademarks copyrights or other intellectual property This document was last updated 29 November 2013 exclaimer Copyright 2013 Exclaimer Ltd All rights reserved This document may not be copied photocopied reproduced translated or converted to any electronic or machine readable form in whole or in part without the express written permission of Exclaimer Ltd Complying with all applicable copyright laws is the responsibility of the user USER MANUAL Exclaimer Email Alias Manager Page 57
17. e click open to perform the import and return to the Exclaimer Email Alias Manager for Exchange console Once the import is complete confirmation is displayed so you can see the number of imported users and the number of duplicate entries which were ignored 4 of 375 imported 1 duplicates ignored oe 5 Click OK 6 Click apply to confirm your actions About the CSV File A valid CSV file should contain one line for each user For each entry just the default SMTP email address is required For example Peter Jones network26 local USER MANUAL Exclaimer Email Alias Manager Page 49 Exporting Users If required you can export all current users defined in the Exclaimer Email Alias Manager for Exchange console to a CSV file To do this follow the steps below 1 Open the Exclaimer Email Alias Manager for Exchange console and select the user management tab USER MANUAL Exclaimer Email Alias Manager Page 50 2 Click the export to CSV button to display the save as window T E Desktop v Search Desktop p Organize v New folder Ev Favorites p La Libraries BE Desktop e imm System Folder d Downloads Recent places Administrator System Folder E Libraries Computer System Folder 3 Navigate drives and folders to select the required location for the CSV file and enter the required file name 4 Click save to perform the export and return to the Exclaimer Email Alias Mana
18. ect Edit as shown below E e alm X a am x Group Policy Management 4 Forest network26 local 4 amp Domains 4 Sj network26 local amp Default Domain Policy Dipadam ocn network261oca Y Tee ine p C Group Policy Ob p Sy WMI Filters b LE Starter GPOs b E Sites ae Group Policy Modeling OS Group Policy Results This GPO is linked to the following WMI filter tm Open the GPO editor 5 From here a The Group Policy Management Editor window is displayed b From the tree on the left hand side expand the Email Alias Manager Outlook Add In x86 branch and then drill down to Computer Configuration gt Policies gt Software Settings and select Software installation File Action View Help 9 Es Hr 15 Email Alias Manager Outlook Add In x86 Name Versi Deployment st Source Computer Configurati m rcu nues There are no items to show in this view 4 Software Settings l Software installation b OG Windows Settings b Administrative Templates p 7 Preferences 4 User Configuration b Policies p D Preferences USER MANUAL Exclaimer Email Alias Manager Page 21 c In the pane on the right hand side right click and select New gt Package to display the Open dialog d Navigate to the folder which contains installer files for the Outlook Add In and select the Exclaimer EmailAliasManager OutlookAddIn32 msi file
19. end as drop down list will be available at the bottom of the new email window when the user composes a new message in Outlook pg 53 This list shows any aliases that the current user has permission to use when sending an email It is populated from the email list on Exchange so users will automatically see any aliases that they have permission to use If you have registered for a trial or applied a full license all users are processed by default therefore this happens automatically in this instance you will not see the user management option However if you have applied a limited user license you will need to add pg 44 or import pg 47 users first This is done via the user management tab It should be noted that the drop down list in Outlook is populated with Exchange aliases even if a user is not on the licensed user list within Exclaimer Email Alias Manager for Exchange However any emails that these users send using an alias will be sent from their default SMTP address 3JLON USER MANUAL Exclaimer Email Alias Manager Page 43 From the user management tab you can e Add users via the add pg 44 option e Remove one or more users via the remove pg 46 option Import details for multiple users via the import from CSV pg 47 option e Export details for existing users via the export to CSV pg 49 option USER MANUAL Exclaimer Email Alias Manager Page 44 Adding Users To add one or m
20. entire email conversation and any replies will be directed to the karengreen exclaimer com mailbox How it works Exclaimer Email Alias Manager for Exchange is comprised of two parts A server side transport agent and console This is installed on Exchange pg 10 to process aliases j e to apply the correct alias as selected using the Outlook add in The Exclaimer Email Alias Manager for Exchange console pg 29 is also installed to manage product licensing pg 31 and users pg 42 e Aclient side add in for Microsoft Outlook This add in must be deployed to all users defined in the Exclaimer Email Alias Manager for Exchange console pg 29 it can be installed on client PCs manually pg 13 or the process can be automated for multiple users via a Group Policy Object GPO pg 15 logon script pg 25 Once installed the Outlook add in creates a drop down list at the bottom of the compose window for any new reply or forwarding email so users can select the required alias for the message pg 53 USER MANUAL Exclaimer Email Alias Manager Page 6 System Requirements System requirements for the Exclaimer Email Alias Manager for Exchange console and any client machines running the Outlook add in are summarized below Server Requirements Minimum Requirements Operating Systems Windows Server 2008 x64 Including all service pack levels Windows Server 2008 R2 x64 Including all service pack levels Windows Small Bus
21. ger for Exchange console USER MANUAL Exclaimer Email Alias Manager Page 51 Chapter 5 The Outlook Add In The Outlook Add In Introduction If the Outlook add in is installed on a client PC pg 13 a send as drop down list will be available at the bottom of the message compose window in Outlook when you create a new message or reply to forward an existing message for example E1E9017 v Untitled Message HTML 25 BX EH o INSERT OPTIONS FORMATTEXT REVIEW X fie Ax Sg g P mene Pratt Q Eg B I U i ut S Attach Item High Importance Paste j LA Addr ss bid a Zodin 4 X A Book Names L Signature Low Importance Clipboard m Basic Text Ta Names Include Tags r4 Zoom E Send Subject Email aliases for the current user E Exclaimer Email Alias Manager Send As Karen Green network26 local iv This list is populated from the email list on Exchange so you will automatically see any aliases that you have permission to use USER MANUAL Exclaimer Email Alias Manager Page 54 Using the Outlook Add In To use the Outlook add in choose to create reply or forward a message in the normal way and simply select the required alias from the send as list at the bottom of the compose window Email aliases for the current user E Exclaimer Email Alias Manager karen green alias1 com karen green identity2 com The chosen alias remains
22. hared NETLOGON folder ALON USER MANUAL Exclaimer Email Alias Manager Page 26 Stage 2 Set logon bat as the Logon Script for Required Users If required you can set logon bat as the login script for each Active Directory user To do this 1 Open Microsoft s Active Directory management tool Active Directory Users and Computers 2 Locate the required user in the directory structure 3 Double click the user name or right click and select properties ds RT E II 4 Select the appropriate tab in this case profile 5 Enter logon bat into the logon script attribute and click OK Stage 3 Ask Users to Log Out And Log Back In Ensure that your users log off and log back on at least once to activate the new login script USER MANUAL Exclaimer Email Alias Manager Page 27 Uninstalling the Outlook add in To uninstall the Outlook add in on a client PC use the uninstall program option in the Windows control panel to remove the entry named Exclaimer Email Alias Manager Add In Uninstalling the Server Side Transport Agent and Console To uninstall the server side transport agent and the Exclaimer Email Alias Manager for Exchange console access the uninstall program option in the Windows control panel on the server where the Exclaimer Email Alias Manager for Exchange console is installed and remove the entry named Email Alias Manager for Exchange This will uninstall all instances of the software on
23. heir computer they will see the send as selection list at the bottom of the message compose window next time they start Outlook and choose to create a new email message or when they reply forward a message If your product has a limited user license required users must be added or imported to Exclaimer Email Alias Manager If users have installed the Outlook add in but have not been added to the user list within Exclaimer Email Alias Manager the drop down list in Outlook is still populated with Exchange aliases but any emails that these users send using an alias will be sent from their default SMTP address If your product is registered for a trial or if an unlimited license has been applied all users are processed automatically ALON USER MANUAL Exclaimer Email Alias Manager Page 46 Removing Users To remove a user from the Exclaimer Email Alias Manager for Exchange console follow steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console and select the user management tab KG network26 local Administrator network26 local AutumnYWicks network26 local Peter Jones network26 local 2 Click the name of the user that you wish to remove You can select a single name or multiple entries CTRL Click multiple non contiguous names SHIFT Click multiple contiguous names 3 Click remove to delete selected users 4 Click apply to confirm your actions When a user is removed from the
24. iness Server 2008 Windows Small Business Server 2011 Windows Server 2012 Windows Server 2012 R2 Exchange Server Microsoft Exchange Server 2007 SP1 Rollup 5 or higher Microsoft Exchange Server 2010 Including all service pack levels Microsoft Exchange Server 2013 Including all service pack levels Exchange Server Roles Microsoft Exchange Hub Transport Server 2007 amp 2010 Microsoft Exchange CAS and or Mailbox Server 2013 only Microsoft NET Framework Microsoft NET framework 3 5 SP1 Client PC Requirements Minimum Requirements Operating Systems Windows XP x86 SP3 Windows Vista x86 and x64 including all service pack levels Windows 7 x86 and x64 including all service pack levels Windows 8 x86 and x64 including all service pack levels Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 USER MANUAL Exclaimer Email Alias Manager Page 7 Microsoft Outlook Microsoft NET Framework Outlook 2007 SP3 Outlook 2010 x64 amp x86 including all service pack levels Outlook 2013 x64 amp x86 Microsoft NET framework 3 5 SP1 Microsoft Visual Studio 2010 Tools for Office Runtime this is only necessary when running Outlook 2007 USER MANUAL Exclaimer Email Alias Manager Page 8 Chapter 2 Installation Installation Overview Exclaimer Email Alias Manager for Exchange is installed at two levels e The server side transport agent and the Exclaimer Em
25. inish Please note that it may take a few minutes to complete this operation Once the activation is confirmed click finish to exit back to the Exclaimer Email Alias Manager for Exchange console The product is now activated for 30 days if you wish to continue using the product after this time you must either extend your trial pg 35 or purchase a license pg 38 USER MANUAL Exclaimer Email Alias Manager Page 35 Extending a Trial If you have installed the Exclaimer Email Alias Manager for Exchange console for the first time you can register for a 30 day trial pg 32 If you complete this trial and require some more time before choosing whether or not to purchase the product you can request an extended trial period To do this follow the steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console 2 From the license information tab click the extend trial button to launch the Exclaimer licensing wizard at the welcome page al Exclaimer Licensing Wizard This wizard will the p for trial license g 3 RS guide you through the process for extending your O Activation Follow the steps below 13 Finish Step 1 Contact Exclaimer Sales either by email or telephone Email sales exclaimer com Telephone UK 44 0 845 050 2300 Telephone US 1 888 450 9631 Step 2 Provide the following information with your request Trial extension key YWEGR TKDKS XLMLS N2AMU NAG2H Product versio
26. k26 local 4 Forest network26 local 4 amp Domains 4 Sj network26 local ai Default Domain Policy p E Domain Controllers gt E Microsoft Exchange Security Groups gt Group Policy Objects 4 From the New WMI Filter window a Enter the Name as x86 Computers b Ifrequired enter a description for this filter c Click Add to display the WM Query window d Ensure that the Namespace is root CIMv2 e Enter the Query as Select from Win32 Processor where AddressWidth 32 This is shown on the following page USER MANUAL Exclaimer Email Alias Manager Page 17 Query string for the new WMI Filter Select from Win32_Processor where AddressWidth 32 f Click OK to close the WMI Query window and exit back to the New WMI Filter window Remove _ au g Click Save to close the New WMI Filter window USER MANUAL Exclaimer Email Alias Manager Page 18 Building a WMI Filter for x64 Computers 1 Access the WMI Filters branch of the Group Policy Management tree click Start gt Administrative Tools gt Group Policy Management if you are not already working within this tree 2 Inthe Contents pane on the right hand side right click and select New to display the New WMI Filter window From here a Enterthe Name as x64 Computers b If required enter a description for this filter c Click Add to display the WM Query window d Ensure that the Namespace is root CIMv2
27. l aliases can be defined for users within Microsoft Exchange with one designated as the primary i e the default SMTP address account When sending messages the primary account is used by default and if required users can use Outlook s own from option to select an alternative account if they have appropriate send as permissions for this account For example an organization selling a range of products services might have one general primary domain and then separate aliases for each product or service Using Exclaimer Email Alias Manager for Exchange with this example a possible setup might be e karengreen exclaimer com e info exclaimer emailaliasmanager com e info exclaimer signaturemanager com e infoQexclaimer mailarchiver com Here Karen Green at Exclaimer needs to send email messages from the most appropriate email address depending on the nature of the message For example general messages would be sent from karengreen exclaimer com whereas a message concerning the Exclaimer Mail Archiver product would need to be sent from info exclaimer mailarchiver com This can be achieved using the standard from option in Microsoft Outlook butthere are disadvantages with this approach including e Every user requires a separate mailbox for each alias this can be difficult to manage and may have implications for Microsoft licensing and associated costs e Unless send as and mail forwarding is configured for required accounts in Exchange a
28. n Exclaimer Email Alias Manager for Exchange Step 3 Once yourtrial extension has been confirmed click Next to proceed with activation 3 Use details provided at the top of this page to contact the Exclaimer sales team If you choose to email Exclaimer please copy and paste license details provided into your email you can use the copy button to copy required details USER MANUAL Exclaimer Email Alias Manager Page 36 4 When your extension is confirmed by the Exclaimer sales team click next to confirm internet connection settings al Exclaimer Licensing Wizard BD Welcome Internet Connection n your connection to the Intemet requires a proxy server to be configured please provide these Intemet Connection settings below Please contact your administrator if you are unsure which settings to use Activation Automatically detect settings Use Proxy Server EE en _ My proxy server requires user name and password ne m 5 Typically your connection settings will be detected automatically however if you have a more complex setup and require a proxy server to access the Internet click the use proxy server option and enter required details USER MANUAL Exclaimer Email Alias Manager Page 37 6 Click next to start the activation process for your trial extension a Exclaimer Licensing Wizard a Your license activati will now be pi the information that you have provi Di Ce a ac
29. nection to the Intemet requires a proxy server to be configured please provide these El intemet Connection settings below Please contact your administrator if you are unsure which settings to use O Activation ORTU 3 Finish O Use Proxy Server ei xz e I 1 My proxy server requires user name and password une O O OO O O OO O m O 5 Typically your connection settings will be detected automatically however if you have a more complex setup and require a proxy server to access the Internet click the use proxy server option and enter required details USER MANUAL Exclaimer Email Alias Manager Page 40 6 Click next to start the activation process for the product a Exclaimer Licensing Wizard E Ks Your license activati will now be pi the information that you have provi n activation request will now be processed using formation that you provided DI Activation Please click the Next button and wait for the licensing process to complete E Finish Please note that it may take a few minutes to complete this operation Once the activation is confirmed click finish to exit back to the Exclaimer Email Alias Manager for Exchange console USER MANUAL Exclaimer Email Alias Manager Page 41 Chapter 4 User Management User Management Introduction When the Outlook add in is installed on a client PC pg 13 and the logged in user has been added pg 44 to the Exclaimer Email Alias Manager for Exchange console a s
30. ny replies are directed to the rom account not the sender For example if Karen Green karengreen exclaimer com composes a message and uses the from option in Microsoft Outlook to send that message from info exclaimer mailarchiver com any replies will go to the info exclaimer mailarchiver com mailbox So unless Karen Green is monitoring this mailbox she will not be aware of any replies USER MANUAL Exclaimer Email Alias Manager Page 5 How Exclaimer Email Alias Manager for Exchange Helps Exclaimer Email Alias Manager for Exchange simplifies the whole process When composing a message in Microsoft Outlook be ita new message a reply or a forward users can choose to send the message from a different alias via a send as drop down list at the bottom of the message compose window This list is populated from the email list on Exchange so users will automatically see any aliases that they have permission to use For all other email clients and devices or if Outlook users simply do not wish to install the Outlook add in users can add a trigger word anywhere in the subject line of their email messages followed by the required alias this text is removed automatically after the message is processed with the given alias This means that emails are sent and received via a single mailbox so when karengreen exclaimer com sends a message with the info exclaimer mailarchiver com alias the chosen alias remains the same throughout the
31. ocessed by default therefore this happens automatically However if you have applied a limited user license you will need to add pg 44 or import pg 47 users first USER MANUAL Exclaimer Email Alias Manager Page 15 Installing the Outlook Add In Using Group Policy In a typical Active Directory environment deployment through Group Policy is the fastest way to install the Outlook add in without needing to manually install the software on each computer within your organization To do this complete steps detailed in the following sections e Build a WMI filter for x86 computers pg 16 e Build a WMI filter for x64 computers pg 18 e Create a Group Policy for x86 computers pg 19 e Create a Group Policy for x64 computers pg 21 Having completed these steps the Group Policy is built and deployed to all computers within your organization The Outlook add in will be installed automatically when the Group Policy is applied by default every 90 minutes and the computer is next rebooted However if required you can force the update to take effect immediately pg 24 on a computer USER MANUAL Exclaimer Email Alias Manager Page 16 Building a WMI Filter for x86 Computers 1 Click Start gt Administrative Tools gt Group Policy Management 2 Expand the tree and select WMI Filters 3 Inthe Contents pane on the right hand side right click and select New rea Action View Window Help WMI Filters in networ
32. ore users to the Exclaimer Email Alias Manager for Exchange console follow the steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console and select the user management tab USER MANUAL Exclaimer Email Alias Manager Page 45 2 Click the add button to open the select user window Select this object type From this location Enterthe object name to select examples E 3 Use options in this window to select the required user bearing in mind Typically the object type should be left as the default setting of user You can search the default entire directory or click the locations button to refine the search The full user name must be provided in the object name field e g Karen Green If you are not sure about a name enter as much as you know and click the check names button to view a list of possible selections lt does not matter if you specify the required user name in upper lower or mixed case You can also use the check names button to verify a full name that you have entered If required use the advanced button to define a more detailed search query Multiple users can be added to the console at a time using this method If required you can also use the import CSV pg 47 option 4 Click OK to exit back to the user management window where the new user is displayed 5 Click apply to confirm your actions If this user has installed the Outlook add in pg 13 on t
33. plication s access to the Intemet If you do not have an Intemet connection this Wizard will provide information on unlocking your trial by telephone Finish Please provide contact information and click Next to continue USER MANUAL Exclaimer Email Alias Manager Page 33 3 Enter your contact details and click next to confirm internet connection settings al Exclaimer Licensing Wizard F Trial License Internet Connection If your connection to the Intemet requires a proxy server to be configured please provide these Dl intemet Connection settings below Please contact your administrator if you are unsure which settings to use Ei Automatically detect settings Use Proxy Server _ 212 4 44 2 ___ n i I 1 My proxy server requires user name and password dere m 4 Typically your connection settings will be detected automatically however if you have a more complex setup and require a proxy server to access the Internet click the use proxy server option and enter required details USER MANUAL Exclaimer Email Alias Manager Page 34 5 Click next to start the activation process for your trial J Exclaimer Licensing Wizard las Your license activati will now be p the information that you have provi n activation request will now be processed using formation that you provided DI Activation Please click the Next button and wait forthe licensing process to complete 1 F
34. puters e eese eee eene enne nes ee eri nee eni zin iene nizneneni 19 Creating a Group Policy for x86 Computers eese ee esee ee eene nennen sese eines eni zi nie snae 20 Creating a Group Policy for x64 Computers eeee eene ee eene eene eze rese ii esce nei nice 22 Applying the Group Policy eene eee eene ee nennen nennen nnn nnn nnne ar ree sess rese ens r essen ns 25 INSTALLING THE CLIENT SIDE OUTLOOK ADD IN VIA A LOGON SCRIPT 26 Stage 1 Create new or update existing logon bat eeeeeee e eese eee eene enne nennen nnn 26 Stage 2 Set logon bat as the Logon Script for Required Users eee eene eee ene 27 Stage 3 Ask Users to Log Out And Log Back In e esee ee eene eee eene enne nennen 27 UNINSTALLING THE OUTLOOK ADD IN eeeeee eene nennen nnne nennen nnn nnne nennt n nn nnn nne 28 UNINSTALLING THE SERVER SIDE TRANSPORT AGENT AND CONSOLE 28 EXCLAIMER EMAIL ALIAS MANAGER INTRODUCTION ee eeee eren eren nennen nnne 30 LICENSE INFORMATION me 32 REGISTERING FOR TRIAL isores 5 5 e3 ccndcacecetesssdcaescccesvceasedenevenes vecesscdenesacdessondsiesessvescecutess 33 EXTENDING A TRIAL erste EFE EYE AA EG 36 APPLYING YOUR LIGENSE 2 25 52 5253 26288609 2 92 4 008 E2885 0030894000 ERE 6e Toe a
35. r where Email Alias Manager is installed Install amp xc aimer EmailAliasManager OutloolcAddin x86 msi onto 32 bit operating systems Install Excfaimer Email AliasManager OutlookAddin_x64 msi onto 64 bit operating systems For all clients For all other clients and devices or if you don t want to install the Outlook Add V In simnlv net vour users to add the fallawina text anvwhere in the suhiert line USER MANUAL Exclaimer Email Alias Manager Page 30 Click close to exit and access console options if you do not wish to view this information in future select the don t show this again check box Version 1 00 email alias Manager for exchange Chris Crawshay 01252 531422 USER MANUAL Exclaimer Email Alias Manager Page 31 License Information The license information tab shows any contact details associated with this license together with product and support status for example the number of days remaining for a trial Version 1 00 excloimer email alias Manager for exchange Chris Crawshay 01252 531422 info exciaimer com Our aim is to get you working with Exclaimer software as quickly as possible with minimal restrictions As such we have implemented a flexible licensing policy If you have installed the Exclaimer Email Alias Manager for Exchange console for the first time you can register for a 30 day trial pg 32 Having completed this trial you can e Use the extend
36. ter follow the steps below 1 Click Start and then Run 2 Enter gpupdate force and then click OK 3 You will be prompted to restart the computer Enter Y Yes and the computer restarts The Exclaimer Email Alias Manager Outlook Add In is installed when the computer restarts USER MANUAL Exclaimer Email Alias Manager Page 25 Installing the Client Side Outlook Add In Via a Logon Script This method of deployment is useful if you already have a logon script or if you wish to deploy the Outlook add in installer to a select number of users for test purposes For clarity this process has been documented in three stages e Stage 1 Create new or update existing logon bat pg 25 e Stage 2 Set login bat as the login script for required users pg 26 e Stage 3 Ask users to log out and log back in pg 26 Stage 1 Create new or update existing logon bat If you do not already have a logon bat file you should create one now To do this 1 Open Windows Notepad 2 Create a file named logon bat 3 Enter the full UNC path to the Outlook add in installer file for example Server Share Exclaimer EmailAliasManager OutlookAddIn msi 4 Save the logon bat file 5 Copythe logon bat file to your shared NETLOGON folder If you already have a logon bat file simply add the full UNC path to the Outlook add in installer file to it for example Server Share Exclaimer EmailAliasManager OutlookAddIn msi and save it to your s
37. tivation request will now be processed using formation that you provided DI Activation Please click the Next button and wait for the licensing process to complete DI Finish Please note that it may take a few minutes to complete this operation Once the activation is confirmed click finish to exit back to the Exclaimer Email Alias Manager for Exchange console USER MANUAL Exclaimer Email Alias Manager Page 38 Applying Your License Having purchased Exclaimer Email Alias Manager for Exchange you will receive a product key To activate the product this key must be entered into the Exclaimer licensing wizard to do this follow the steps below 1 Openthe Exclaimer Email Alias Manager for Exchange console 2 Fromthe license information tab click the apply license button to launch the Exclaimer licensing wizard at the product key page a rule Liana Muri A elcome to the product licensing and activation wizard 3 Activation When you purchase the software you will receive a Product Key cd This Product Key consists of 5 groups of 5 characters which must be entered below Finish 3 Enter the product key that you have been given the key is in the form of five blocks of five characters and must be entered in this way USER MANUAL Exclaimer Email Alias Manager Page 39 4 Click next to confirm internet connection settings a Exclaimer Licensing Wizard Pl Product Key Internet Connection f your con
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