E-Mail Archive Appliance® - IT
Contents
1. When restoring messages all selected E Mail will be sent to the inbox of the message owner Select all none Export selected items as a password protected ZIF file w ZIP Password B Retype ZIP Password When exporting selected messages or an entire search results you can optionally set a password to protect the ZIP archive that is created If you do not want a password leave the respective field blank After you have made your choice confirm it by clicking on Submit Note that the various options to open replay or export E Mails or documents can be restricted by the archive s administrator If any action is shown above which you are not able to perform please contact the administrator of the archive ANA Signing Service EMA E Mail Archive Appliance can optionally connect to the ANA Signing Service which provides each E Mail which is archived by EMA with a digital signature which is safe against falsification In this way the system makes sure that each E Mail that is restored from the archive gets an exact time and date stamp that shows if the E Mail has been modified by any offender The Digital Signature can be compared with a seal Click on the seal left from the E Mail Sender to check if the seal is unharmed A broken seal in the following Popup Window means that time date or contents of the E Mail have been modified EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH2. A modern browser such JavaScript enabled e One or more set up E Mail accounts using POP3 and SMTP for E Mail transfer e For external archiving and backup you will need access to a Windows share or a UNIX NFS resource EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH 3 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH P English E MA E Mail Archive Appliance User Manual Version EN 3 10 mag 2007 How to find E Mails Logging in to the system The search function allows you to find archived E Mail messages quickly 1 First of all open your Browser and enter the URL http config emabox de Please Log In Account administrator woth Password 2 Log in to the system with your POP3 Account data Enter your POP3 Ac count Name and your POP3 Password in the corresponding fields If you do not know these data ask your ISP or your system administrator Use your POP3 account information if you receive E Mail via POP3 SMTP If you receive E Mail from an internal mail server such as Microsoft Exchange Lotus Notes Tobit or Scalix login informati on will be E Mailed in a separate welcom
3. Boolean logic AND OR to search for multiple aspects of archived data Searches can be limited to certain date ranges and can show related messages This allows for easy searching and quickly finding the data one is looking for General Archive Backup Print to Archive Information Accounts Search Index Options Statistics EMA Log Search the Archive Search Type Search Query All To search the archive go to Archive Search and decide what it is you want to search for To do this you can enter a search term and optio nally select whether you want this term to be searched for in all parts of archived data or only inside certain parts that you select You can create a very simple search that matches a broad range of data by searching for a term and using the search type All Configuring the search parameters Search the Archive Search Type Search Query f Al iael lt ee ri Subject ia 4 Click on the little button next to a search field if you want to create an AND OR link You can link up to five search terms together for a single search criterion The following links are available And Finds all documents that contain all of the linked key words Or Finds all documents that contain at least one of the linked key words And not Will yield results that contain the first term s and do not con tain the second term s EMA E Mail Archive Appliance
4. reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH f English E MA E Mail Archive Appliance User Manual Version EN 3 10 mag 2007 How to find E Mails Note that the EMA index achieves its high search speed by grouping items by words search terms This means that when using wildcards a list of words that match the wildcard will be created and the index will then be searched for documents that match words in the list The maximum number of words that can be searched in parallel is limited to 1 000 If you search a medium sized index for something like a you will most likely receive an error message that your search query is too complex When using wildcards the search engine does not make use of stemming even if this option is enabled To find Collaborative you will need to search for Collabora or disable stemming In general you can generate search results bei entering single key words You can search for specific phrases by quoting them A search for Be sincere be brief be seated including quotation marks will only return results that contain those words in exactly that order You can also link search fields to search for multiple phrases e You can use a tilde character to search for similar spellings Sear ching for Amie will also yield results that contain the word Amy Depending on the similar word
5. 10 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH
6. ARTTEC IT Solutions English e ae ail wo EMA E Mail Archive Appliance User Manual EMA S40Pro EMA S400Pro M EMA S40Pro M EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH E M A l English E Mail Archive Appliance User Manual Version EN 3 10 August 2007 Imprint ARTEC Computer GmbH Robert Bosch Str 38 D 61184 Karben Telefon 49 6039 9154 O Telefax 49 6039 9154 54 E Mail info artec it de Internet www artec it de Trademark Information EMA E Mail Archive Appliance is a registered trademark of ARTEC Com puter GmbH Copying reproduction or duplication is prohibited without express permission of ARTEC Computer GmbH Microsoft Windows and the Windows logo are registered trade marks or trade marks of Microsoft Corporation in the United States and or other countries Unix is a registered trade mark of the AT amp T Bell Laboratories Internet Explorer is a registered trademark of Microsoft Corporation Netscape Netscape Navigator und Netscape Communicator sind ein getragene Warenzeichen und Dienstle
7. Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH E M A l English E Mail Archive Appliance User Manual Version EN 3 10 August 2007 How to find E Mails Found E Mail 2 Click on the icon with the two arrows to manually refresh the list of search results CO Ee Click on one of the icons shown above to change the number of results shown per page 25 50 100 or 200 1 2 31 18 The number of pages of search results will be shown to you Click on one of the page numbers to go to the respective page directly or use the arrows to go back or forward page by page Show search query Click on Show Search Query to display the search query again so you can modify it The arrows next to the signature icon Q depict whether the E Mail was incoming our outgoing or if the object is an archived PDF document only available with the optional Print to Archive function shows an archived PDF document ES shows an incoming and a sent E Mail in the search result Note the remarks about digital signatures at the end of the chapter The 0 symbol indicates that the referring E Mail has at least one attachments Ez 0 58 5 MSA Click on the red fold
8. e E Mail which is sent as soon as the first E Mail arrives for an account If the administrator enabled the use of an LDAP server a welcome E Mail may not be sent If this is the case simply log in with the same credentials used to log in to the network If you do not know the login informa tion please consult your network administrator General Settings Jee 4 Information Search N The overview shows what you can do within the user web interface In the area Archive Search you can search the archive and restore E Mails Information shows how many E Mails are stored in the archive EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH 4 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH f English E MA E Mail Archive Appliance User Manual Version EN 3 10 mag 2007 How to find E Mails Searching the Archive The EMA E Mail Archive appliance contains a modern full text search engine that allows you to find all relevant parts of an E Mail or document using simple search queries Users can use the graphical search query in terface to create queries that range from very simple searches to complex searches that use
9. er icon to open the E Mail or document for viewing or further processing by third party programs that can handle EML files or PDF documents depending on the type of item you are performing this action on DETJE aS m A we bee Activate the checkbox on the left of a search result to select it for an ope ration that handles multiple search results e g restore or ZIP export EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH 9 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH f English E MA E Mail Archive Appliance User Manual Version EN 3 10 mag 2007 How to find E Mails C Select all none Restore selected items Restore selected items Restore entire search result 070 items E Mail only Export entire search result 670 items as a protected ZIP file Select the action to perform from the selection box below the search results You can perform the action ZIP export or restore on either the entire search results or only the messages that you selected Only 5 000 search results are shown Export or restore will be executed on all search results which could be the entire archive
10. es for subjects and attachments are implicitly linked using AND E Mail must match all given search criteria However multiple queries that affect the same part are implicitly linked using OR E Mail can match either criteria If you have created a horizontal OR link however multi ple lines will be matched using AND We recommend that you create a direct query when using complex Boolean logic in search queries Sear ching for Apple OR Tomato NOT Genetically Engineered AND Cheap for example is much easier to understand The full text search allows you to create advanced queries by using the following search term modifiers e An asterisk or a question mark can be used as a wildcard or a placeholder respectively A search for F n for example will yield results for both Fan and Fun A search for Build will yield results for Build Builder Building and other words that start with Build Searching for A y will return results for items that contain words that begin with the letter A and end with the letter Y Placeholders and wildcards cannot be used at the start of a word EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH 6 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights
11. is a registered trademark of ARTEC Computer GmbH 5 Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH E M A l English E Mail Archive Appliance User Manual Version EN 3 10 August 2007 How to find E Mails Next to Returns results that have the second term s next to the first term s For this link the sequence of the up to 5 linked key words has to be noticed The search for up to five terms connected with the next to link can be compared to a search for one phrase that contains the same key words Click the little button below the search boxes to add another row Using multiple rows you can search for multiple aspects at the same time For example you can search for messages smaller than LOOKB that at the same time contain the words Hello World You can connect up to 10 search rows Search the Archive Search Query k i gE O Messages From Any Time Period The Search Type allows you to specify in which part of the message the search term needs to be If you are unsure about what you need to pick simply select All Multiple lines with search queries that affect different parts e g search
12. istungsbezeichnungen von Netscape Communications Corporation in den USA und anderen Landern Netscape Netscape Navigator and Netscape Communicator are registe red trademarks or service marks of Netscape Communications Corporati on in the United States and other countries Firefox and the Firefox logos are trademarks of the Mozilla Foundation Mozilla and the Mozilla logos are trademarks of the Mozilla Foundation All other trademarks and service marks mentioned in this manual can be registered trademarks or trademarks of the corresponding companies Copyright 2005 ARTEC Computer GmbH All Rights Reserved EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH f English E MA E Mail Archive Appliance User Manual Version EN 3 10 PE 2007 Introducing EMA System Requirements EMA works independently of your operating system To use EMA you need e A functioning internet connection DSL fixed line ISDN Analogue via a router EMA can not be integrated into systems in which client PCs dial in directly to an ISDN or an analogue internet service provider e
13. mark of ARTEC Computer GmbH T Microsoft and Windows are trademarks of Microsoft Corporation in the USA and or other countries Unix is registered trademark of AT amp T Bell Laboratories Copyright 2005 2007 ARTEC Computer GmbH All rights reserved Copying reproduction or duplication in part or in whole are forbidden without prior consent of ARTEC Computer GmbH f English MA E Mail Archive Appliance User Manual Version EN 3 10 mag 2007 How to find E Mails Compare Dates To Messages From Date Archived o Today aneeeereneneeereeenrereneereeneneereeeneerreenneene ai beseecccnesesesccescccscnescccsscescceseees Specific Date This Time Span Now select the time period to limit results by picking a value from Mes sages From You can use a defined time span such as This Week or enter a specific start and end date Compare Dates To Messages From Start Date End Date Day of the Week Date Archived a This Time Span w EI 20 x Apr 2007 E K 2 Apri 2007 2007 Fa Any Day of the Week v 1234567 Any Day of the Week Monday 8 9 10 11 12 13 14 Tuesday Start Search 15 16 17 1819 21 L Wednesday 22 23 24 25 26 27 28 suo Thursday Friday Saturday Sunday Workdays Weekends Beginning of the Week End of the Week 29 30 The options This Date and This Time Span allow you to select dates by means of selection boxes that appea
14. r when these options are selected You can pop up a graphical calendar by clicking the calendar icon next to the fields Finally you have the option to limit dates to a certain day of the week Begin your search by clicking Start Search Search Results Search Results Show search query Found E Mail 2 028 E Mail 1 50 of 866 found E Mail z E E gt Sender Recipient Subject Date O amp amp mm faa lt debian user Re Version der Basis Installation 24 04 2007 09 00 58 amp german lists debian org gt berpr fen x86 oder amd64 DO Q amp See here debian_user_german_liste Wie oft ein apt get update per cronjob 24 04 2007 09 00 56 CO ausf hren D 8 o eee lt debian user Re Etch ich h r nix mehr 24 04 2007 09 00 58 S german lists debian org gt Q 65 lt debian user Re OpenOffice lasst sich nicht removen 24 04 2007 09 00 57 german lists debian org gt O amp amp hem ima lt debian user Re Probleme beim ntfs 3g einrichten 24 04 2007 09 00 58 german lists debian org gt O Q amp Eri imi lt debian user Re WLAN Karte zu empfehlen 24 04 2007 09 01 00 S german lists debian org gt After submitting your query you will receive a maximum of 5 000 results and can adjust the number of E Mail displayed rerun the search by re freshing it or browse through the pages of results EMA E Mail Archive Appliance is a registered trademark of ARTEC Computer GmbH 8 Microsoft and
15. s the search index contains this search can be costly in terms of time e The keywords AND and OR both without quotation marks work exactly like linked search fields Searching for Happy Days AND Good Times will only yield results that contain both the words Happy Days and Good Times Searching for My Documents OR Her Documents will return results that contain either My Documents or Her Documents Compare Dates To Messages From Any Time Period Date Archived x Date Archived Date Received The last row allows you to optionally configure the time span in which search results need to lie in order to be displayed To do so first select the comparison type to use by changing the value of Compare Dates To Date Archived This selection will compare dates to the date and time they were stored in the archive Date Sent This selection compares dates to the E Mail header that contains the date the message was sent Please note that this date cor responds to the date of the sending computer Therefore it can be easily manipulated which often happens with spam mails Date Received his selection compares dates to the E Mail header that signifies when the E Mail was received by your organization The header used is the last Received header found inside the message This is usu ally always your organization s mail server EMA E Mail Archive Appliance is a registered trade
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