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1. E 103 none Disable ext allroute SIP Trunk SIP Trunk Reg 104 none Disable ext allroute Outgoing Routing Pl 105 none Disable ext allroute Incoming Routing EE 106 none Disable ext allroute Dial Group E 107 none Disable ext allroute Speed Dial F 108 none Disable ext allroute information E 109 none Disable ext allroute Network E 110 none Disable ext allroute Management Modify Delete Quick Add Quick Delete Total Count 21 Number Search i l Total Page 3 Page 1 Figure 3 Step 4 to configure outgoing routing Specify more prefixes number to go out via local FXO port Such as local Telecom number In this we are area code is 02 local Telecom number is 8xxxxxxx total digits length is 10 include area code 02 Configure all options 127 Welltech Technology Co Ltd tu WELLTECH Prefix 02 Digits Length 10 Destination selected one or more FXO line number to out 201 208 is EPBX40 default FXO line numbers see figure 4 and figure 5 Prefix Digits Length Max Length 25 pen ie Office Office1 v Office Call Rule Feature Code Template Copy none v Copy SIP Extension SIP Trunk SIP Trunk Reg Drop Route Password Outgoing Routing Primary Incoming Routing Secondary Dial Group iiad ira Speed Dial Fourth Fifth Sixth Seventh Eighth Fixed Outgoing Call Rule Route Timeout Route Level ri E r2 Ul
2. IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing IP PBX Realm IP PBX Branch IP PBX User Agent ePBX80 Proxy Port 8080 RTP Port Start 10000 RTP Port End 20000 Max Expire Time 3600 Dial Group Default Expire Time 120 Speed Dial SIP Port Append Disable Enable natic Management Codec Priority G 711U i v Keypad RFC2833 v Step2 Set up Trunk Account In HQ set up trunk account for Branch so that Branch can register to HQ and IP PBX Trunk Number 893 Office Call Rule Password Feature Code Host Dynamic il SIP Extension gt Dial Plan ext allroute SIP Trunk NAT Traw al Disable SIP Trunk Reg din Outgoing Routing eee Incoming Routing External Server Address Dial Group Maximum Channels Speed Dial Outbound Caller ID information Caller ID Display Name Comment for Branch CLIR Support Disable Enable We suggest you to set up the DialPlan to ext allroute That means the call from Branch can use all the resource of HQ In Branch set up trunk account for HQ so that HQ can register to Branch 110 Welltech Technology Co Ltd tu WELLTECH IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial nformatior Trunk Number 893 Password Host Dynam
3. In the Routing Table page you should define the destination of prefix route When you define the prefix route you should set up the Trunk ID Trunk Number in the Trunk page first then you could enter the correct Trunk ID in the Destination field Host Set up the Host to Dynamic require the SIP trunk device to register ePBX40 so that the ePBX40 know how to reach the trunk You can also set up the Host to an IP address or FQDN domain name if you set up the Host to Pre define There is a field Address appeared when you choose Host to Welltech Technology Co Ltd hu WELLTECH Pre define Only those devices whose IP address or domain name matched Pre defined address allow to make a call Dial Plan Define Dial Plan for Trunk It specifies the location of the instruction used to control what dial out routes of the phone is allowed to do for this Trunk In this field there are 6 dial levels for Extension including from pstn ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to certain route levels such as R1 R2 R3 and R4 from pstn is used to call FXO Trunk only ext only means this subscriber can only call to Extension only ext R1 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 ext R12 means the subscriber with such Dial Plan can call to Extension and Route Levels with Ri and R2 ext R123 means the sub
4. Incoming Routing Dial Group Speed Dial 1 38 FAX nformation 3 2 1 IP PBX To change your General Setting click Configuration gt IP PBX table The screen appears as follows See figure 3 2 1 1 34 Welltech Technology Co Ltd hu WELLTECH Figure 3 2 1 1 IP PBX Setting IP PBX Setting 18 PEX Realm IP PBX User Agent Prony Port RTP Port Start 1900 RTP Port End 20000 Max Expire Time petaut Expire Time SIP Port Append picabk C Enable VolF Attack Protection Disable Enable Codec Priority and Keypad PBX Setting COR Mode Disable O RealTime Storage COR Server Port pen con ext Ring Tins me QutRingTime se Musk RET Disable _ Enable Music RET Post AA pisable O enable Cal Monitor Refresh 0 ser ere Timeout Je SRVKKSKUP Support 6 Disable _ Enable Invalid Number Support 4 Disable 0 Enable Call Park Ext Call Park Pool 701 720 Start End Ex 701 720 Call Park Time ser Behind NAT Behind MAT 6 Disable C Enable External IF Secondary Extemal IP Extemal Host Local Met i The following table describes the content in this screen Table 3 2 1 1 IP PBX label Desciption O Enter the IP PBX Realm of ePBX40 This parameter is used for authentication when there are more than one ePBX40 or other IP PBX or SIP Server to connect and Welltech Technology Co Ltd hu WELLTECH they have inter calls between ePBX
5. Time Setting NTP Client Select Enable option if you will use NTP client The default is Enable Remote NTP Server Enter the IP address or URL for your time server Check with your SIP Network administrator if you are not sure of this information The default is 168 95 195 12 Welltech Technology Co Ltd hu WELLTECH Time Zone Choose the Time Zone of your location This will set the time differences between your time zone and Greenwich Mean Time GMT The default is GMT 08 00 Beijing Hong Kong Perth Singapore Taipei This field display the time of your ePBX40 NTP Server Local NTP Server Select the Enable or Disable option if you use Local NTP Server Enable this option will make ePBX40 to be a NTP server and send the ePBX40 s local time to the NTP client The default is Enable Apply Click the Apply button to save your customized settings and exit this screen 83 Welltech Technology Co Ltd firm 3 5 2 SMTP Setting ePBX40 can support Voice Mail to e mail Before activate this feature you should give the ePBX40 an e mail account and set the SMTP for ePBX40 so that the ePBX40 has the ability to send the leaved message to the subscriber s mail box Figure 3 5 2 1 SMTP Setting SMTP Setting SMTP Setting Mail address testQ welltech com SMTP Server welltech com SMTP Server Auth Disable Enable Table 3 5 2 1 SMTP Setting Account If your SMTP server needs the
6. convert yreeting dayv wav yreeting dayv y72 Converted qreeting day wayv to greeting day g72 Step 4 check the new generation file in the Convert folder di file in 2011 9 29 FF 0 REHA convert dll 2008 4 22 FL BREA 4 246 KB E convert 2008 4 22 IFL RES 11 KB cygminires dll 2006 12 21 F HENEN 20 KE S cygncurses 8 dil 2006 11 15 FF RES ET 237 KB amp cygogg O dll 2005 8 13 LF 0 BRB 24 KB cygspeex Ldll 2005 8 15 FT0 BRB 129 KB cygvorbis O all 2005 8 15 EF 0 HRB 174 KB cygvorbisenc 2 dil 2005 8 15 EF 0 BRB 1 126 KB cygwinl dil 2007 131 FFO BRB 1 830 KB greeting day g729 2011 10 31 F G729 E 6 KB dt greeting day 2011 10 31 FF Wave Bar 88 KB 5 4 How to analyze disconnect tone We provide a free tool for analysis disconnect tone Please go to ePBX40 of Welltech s WEB page to download it Step 1 open disconnect tone file see figure 1 120 Welltech Technology Co Ltd tu WELLTECH Figure 1 Step 2 select all of waveform then go to Analyze gt Plot Spectrum See figure 2 Figure 2 Step 3 move the cursor to first peak And you can see low frequency on red block See figure 3 121 Welltech Technology Co Ltd tu WELLTECB u 5 0 a a H L eee ME Frequency Analysis Figure 3 Step 4 move the cursor to secondary peak And you can see the high frequency on red block See figure 4 Tone Figure 4 Step 5 Enter t
7. 67 Welltech Technology Co Ltd hu WELLTECH 3 2 8 Incoming Routing Call Rule Incoming Routing Call Rule means an incoming call which device was not registered to this ePBX40 directly However the calling device was registered to an SIP Server or IP PBX in which ePBX40 was registered to ePBX40 works as an Extension of SIP Server or IP PBX at this application ePBX40 will perform the following behaviors based on the Incoming Routing rule Suppose ePBX40 received an incoming call from SIP Trunk and its caller ID is 070070 which was registered to external SIP Server or IP PBX directly The Incoming Routing was configured to Prefix 070070 Digits Length 6 Add 999 and Drop 6 ePBX40 will drop 6 digits first and then add 999 as the destination number The 999 is the default number of auto attendant So the caller will hear greeting voice messages because this call will be routed to ePBX40 s auto attendant Digits Length was used to compare the incoming call total digits length If the incoming call total digits length DO NOT match Digits length number exactly this incoming call will be neglected by this Incoming Routing table ePBX40 continues to search other number which match this incoming call number If none of matched number ePBX40 will replies SIP command 403 Forbidden to the Calling device To change Incoming Routing click Configuration and then click the Incoming Routing table The screen appears as follows Notic
8. F J Office Call Rule Digits Length 3 Max Length 25 Feature Code Office Office 1 v SIP Extension Template Copy si GE SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing Destinati Incoming Routing EE 893 I za Dial Group Speed Dial Secondary none v Third none y Fourth none v o o _ Fifth none v Sixth none v Seventh f one x Eighth none 7 Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level ri R2 R3 WM R4 Note In the outgoing routing only allow one office dial out So you also need to create another prefix number and let extensions of office 2 can dial out to Branch office if you had created office 2 The Example is as follows Prefix 55 IP PBX Office Call Rule Digits Length 5 Max Length 25 Feature Code Office Office2 v SIP Extension Template Copy none v Copy SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing Destinati Add i Incoming Routing Primary 893 2 Dial Group Speed Dial Secondary none v Third none v Fourth none v Management rtd me Sixth none v E E E E Seventh none v r E N 7 Eighth none Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level ri R2 R3 R4 If extensions of office 2 want to dial to ext 401 user has to dial 55401 112 Welltech Technology Co Ltd hu WELLTEC amp
9. Fixed Outgoing Call Rule is enabled ePBX40 will confirm the Fix Trunk ID for the calling party That means the outbound call will 19 Welltech Technology Co Ltd Technology Co Ltd hu WELLTECH Absolute Timeout Toll Restriction Forward CallerID be routed by Fixed Trunk ID if you define the Fixed Trunk ID for the calling party and you also enable Fixed Outgoing Call Rule Note For more information about Fixed Outgoing Call Rule please refer to the user manual Chapter 3 2 7 Outgoing Routing Specify the timeout value for the outgoing calls Please also go to Outgoing Call Rule page to enable the Route Timeout function to restrict talking time Toll Restriction Enable Busy Line Field functions for extensions extension support BLF feature such as iP380 IP Phone By default the from header of SIP invite contains the caller s line number when forward function is activated But this may make some errors occurred for some SIP Trunk services So we add this function in the Extension Setting page let if your user modify the line number of SIP Invite s from header from calling party s number to the called party s number In other words the receiver sees the forwarder s extension number instead Unconditional FWD Enable Unconditional forward function by adding forwarding number No Answer FWD Enable No Answer forward function by adding forwarding number Busy FWD En
10. rrennvennvrnnvrnnurnnurnnunnnunnnuvenuvennvenne 43 Figure 3 2 4 1 SIP Extension srssvrurrssnssvnnrnsansavnnrnsersarnnnnsmesnnn 47 Figure 3 2 4 2 Extension Setting srrenvevnvenvennvenuvenvennvenunnnuenne 48 Figure 3 2 4 3 Extension Setting of Quick add 51 Figure 3 2 4 4 Extension Setting esseere 54 Figure 3 2 5 1 SIP Trunk sssessvessenssennsennsennsennsnnnsnenssenasenenenennnner 55 Figure 3 2 5 2 Trunk Setting eenvannvennvrnnnrnnurenurenunenunenuvenuvenne 56 Figure 3 2 5 3 Trunk Setting eesvannvrnnvrnnurnnurenurnnunnnunenuvenunenne 59 Figure 3 2 6 1 SIP Trunk Registration page e ee 60 Figure 3 2 6 2 SIP Trunk Setting sreenrrenvrenvrennrenurenuvenuvennvenne 61 Figure 3 2 6 3 SIP Trunk Setting rennnrennnennurennvrnnunennurnnunennune 63 Figure 3 2 7 1 Outgoing Call Routing cece eee ees 64 Figure 3 2 7 1 OUTGOING Routing 65 Figure 3 2 8 2 Incoming Routing Setting ee 68 Figure 3 2 9 2 Dial Group Setting 70 5 Welltech Technology Co Ltd hu WELLTECH Figure 3 2 10 1 Speed Dial Table rrerrrennvrenuvennvennuvennvrnnuvennune 71 Figure 3 2 10 2 Speed Dial rerurennvennvennvervverrennnennunennnennunennune 71 Figure 3 2 11 T 38 FAX ivssnssvsurnsenssvnnrnssnssvnnnnsenssvennnsenssunnnemmsmnn 73 Figure 3 3 1 1 Subscriber Info rernveennrennvennuvennvennuvennnennuvennnne 74 Figure 3 3 2 1 Call Monitor resurenvrnnvennvenerenversennnnnunnnunenunennnenne 75 F
11. r2 R3 VM R4 Note in the outgoing routing only allow one office dial out So you also need to create another prefix number and let extensions of office 2 can be dial out to Branch office if you had created 115 Welltech Technology Co Ltd firm office 5 2 CDR Concept Real Time ePBX40 has 2 types for CDR collection one is Real Time and another is Storage This chapter introduce you how to use Real Time CDR function Step 1 Install CDR program at your computer So the PC will be a CDR collection server e Go to http www welltech com Ssupport ePBX40 htm to download CDR program and install it to your PC After installing press Start for CDR collection Configuration About CDR Data CDR Count g CDE File D VWelltechyVCDECollectorvBeceiveFilev2012 9 28 031 Receive Port 23519 09 37 47 View CDR Start Stop Step 2 In your ePBX40 go to Configuration gt IP PBX to set up the CDR Mode to Real Time and also set up the CDR Server IP 116 Welltech Technology Co Ltd fn WELLTEC D IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial nformation Network Management Step 3 If ePBX40 got a call record it will send a TCP packet to CDR server Then CDR Server IP Export CDR Ext Ring Time 10 Out Ring Time Call Park Ext Call Park Pool Call Park Time CDR Mode CDR Server Port
12. 1 Dial Delay Time SEC Manual Hunt Disable Enable Input Encode Gain Output Decode Gain Comment Figure 2 1 2 4 Extension Setting External 60 IP devices Extension Setting Extension Number 101 Password Dffice Office 1 Call Group 1 63 Pickup Group 1 63 Dial Plan NAT Traversal Fixed Trunk ID Absolute Timeout Sec BLF 9 Disable Enable Forward CallerID Calling No Ext No Unconditional FWD O No Answer FWD O pusyrwo Unavailable FWD O comment MailBox The following table describes the features at above screen Table 2 2 1 3 Line Setting Assign one number which is also the SIP registration name for this Line Dial Plan A PSTN FXO incoming Call behavior description Define the dialing plan for Extension It specifies the location of the instruction used to control what extension is allowed to do and what to do with incoming calls to this extension In this field you can Choose 5 dial levels for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc ext only means this FXO Line 17 Welltech Technology Co Ltd hu WELLTECH Hotline Caller ID Detection Current Drop For Disconnect Answer Ring Count Dial Delay Time incoming call only go to Extension ext R1 means this FXO Line incoming call only go to Exte
13. 1 7 Call Hold Retrieval Client based r rrrrnnnnnnnnnennnnnenrnnnennannennanvennanennnnn 93 216 RUN 93 4 1 9 Call Waiting Client or extension devices based Only 0 93 2110 Calor ID eee E EEEE 93 4 1 11 CLIR Caller Line Identification Restriction rrrrrrarnernannornannennnnrnnnnn 93 4 1 12 Do Not Disturb Client based rrrvrrsrervsarernnoreronerernnerersnsrrrnnsrrnnnverennr 93 TF FE DE BENN LOOC sea n E 94 2114 Me NA 94 4 1 15 Music On Transfer rrmrararrarrvrarrrrnrrnrnnrernnrernnrernnsernerernnrennesennnennusennusennusene 94 2116 UNN 94 TLL MP 94 2118 Te 94 4 1 19 Trunk i e WellGate 2540 or 2680 FXO Gateway rmrarrernnrennnrernnnen 94 an IP PRODO ee ee ee ee ee eee 94 2 EE CIMON o 94 SET EE EE 95 5 1 Application between Welltech CPE device and ePBX40 95 5 1 1 The VOIP Gateway 2504 and 2608 can register to ePBX40 98 5 1 2 ePBX40 register to IP Telephony Service Provider ITSP as a SIP trunk 103 Welltech Technology Co Ltd hu WELLTECH 5 1 3 Subscriber in ITSP side should be able to contact Extension of PL Ul 107 5 2 Application of multiple ePBX40 nrvnanuvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 109 5 2 1 Connect multiple ePBX40 and call extensions between them 109 5 2 CDR Concept Real NTG ee 116 5 3 How to convert audio fileS rrrvannennnnnennnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnennnnnen 118 5 4 How to analyze disconne
14. 94102 there will be an announcement to notify you the Unavailable Forward is enabled and someone call to extension 101 but it is not registering the call will be routed to extension 102 92 Welltech Technology Co Ltd hu WELLTECH 4 1 7 Call Hold Retrieval Client based Normally the call hold and call retrieval was done by Client ePBX40 only relay the SIP signal for such function between two clients 4 1 8 Call Routing Click Configuration and then click the Outgoing Routing table you can set the Outgoing Call Routing record for a specified Prefix Click Configuration and then click the Incoming Routing table you can set the Incoming Call Routing record for a specified Prefix 4 1 9 Call Waiting Client or extension devices based Only The ePBX40 does not support server Call Waiting now because ePBX40 loading is too heavy to support it This feature should be implemented by client side only 4 1 10 Caller ID The ePBX40 will route the caller ID from caller to callee receiver side 4 1 11 CLIR Caller Line Identification Restriction CLIR means Caller Line Identification Restriction It is a feature to hide the caller s number For example extension 101 calls to extension 102 But 101 doesn t like to show up the Calling ID to extension 102 So extension 101 can activate this feature to hide the calling ID When extension 102 got a call from extension 101 the caller ID number of 102 Should displa
15. Default file Name sounds ivr Export Click Export to save your customized settings and exit this screen Welltech Technology Co Ltd tu WELLTECB 3 5 9 Reset To Default Click Management and then the Reset To Default table Click the Apply button to clears all user entered configuration information and returned the ePBX40 to factory default settings Notice before you rest to default please go to page of Export Setting to export your configuration and IVR package Figure 3 5 9 Rest To Default Reset To Default _ AE AR p 3 Time Setting SMTP Setting VM Setting Secutity Firmware Upload Music Upload Import Setting Export Setting Reset To Default 3 5 10 Reboot System Click Management and then the Reboot System table Click the Apply button to Reboot the ePBX40 This action does not affect the ePBX40 s configuration data Figure 3 5 10 Reboot System Reboot System gt Time Setting Secutity Firmware Upload gt Music Upload Import Setting gt Export Setting Reset To Default Soft Reset gt Reboot System 91 Welltech Technology Co Ltd hu WELLTECH CH4 Application Setting 4 1Call Features 4 1 1 Authentication When ePBX40 got a Registration or Invite incoming call from a remote location it will reply Authentication due to security consideration 4 1 2 Automated Attendant The ePBX40 supports Automated Attendant
16. Dial Plan Define the dialing plan for SIP Trunk It specifies the location of the instruction used to control which phone number is allowed to go and what to do with incoming calls for this Trunk In this field you can Choose 6 dial levels for Extension including from pstn ext only ext R1 ext R12 ext R123 22 Welltech Technology Co Ltd hu WELLTECH Keypad DTMF Tone Type NAT Traversal Port Welltech Technology Co Ltd ext allroutes You can define an Outgoing call record to a certain route level such as R1 R2 etc 1 from pstn is used for Trunk only An incoming call from External FXO gateway or IP Trunk it can only reach assigned operator extensions group or matched schedule call rule 2 ext only means this External subscribers can reach not only defined above from pstn features and all Extensions but also activate applications such as DND Call Forward Extension Password CLID and etc It can also uses PBX features such as Pick up Call Park Speed dial and etc 3 ext R1 means the external subscribers with such Dial Plan can call to Extensions and Route Level with R1 4 ext R12 means the external subscribers with such Dial Plan can call to Extensions and Route Level with R1 and R2 5 ext R123 means the external subscribers with such Dial Plan can call to Extensions and Route Level with R1 R2 and R3 6 ext allroutes means the external subscribers with such Dial
17. End Port T 38 Redundancy 0 2 Cancel Apply The following table describes the table in this screen Table 3 2 11 T 38 FAX Mode Select Enable option if your will use T 38 FAX function The default is Enable T 38 Start Port Enter the Start Port Number The default is 4000 T 38 End Port Enter the End Port Number The default is 49999 T 38 Redundancy Enter the Redundancy count The default is 2 Apply Click on the Apply button to save your customized settings and Cancel Click on the Cancel button to begin configuration this screen 73 Welltech Technology Co Ltd hu WELLTECH 3 3 Information The Information screens can view Subscriber Information Call Monitor and System Information Wie P i IP PBX Hic Je B ENER AA English Subscriber Info z Phone Number Type IP Address DND CLIR Ext PWD Subscriber Info 0700777777 SIP Trunk 192 168 18 247 Disable Disable Disable gt Call Monitor 203 Local ext none Disable Disable Disable gt System Info 9204 Local ext none Disable Disable Disable Network 9205 Local ext none Disable Disable Disable Management 9206 Local ext none Disable Disable Disable 207 Local ext none Disable Disable Disable 9208 Local ext none Disable Disable Disable 9674 Local ext none Disable Disable Disable 9798 Local ext none Disable Disable Disable 889 SIP Trunk none Disable Disable Disable Total Count 35 Number Search Total Page 4 Page 1 Next 3 3 1 Subscriber Informa
18. Ext No Unconditional FWD No Answer FWD Busy FWD Unavailable FWD Comment MailBox Disable W The following table describes features at above screen Table 3 2 4 2 Extension Setting Extension Number Assign this number to Extension This number is also the register name for device Office Select location or office where this extension situates There are only two locations or offices can be configured Go to webpage setting of Configuration gt Office Call Rule gt Comment to enter name Call Group You can use the Call Group parameter to assign an Extension to one or more groups It means the SIP extension can be picked up by other group Pickup Group Use Pickup Group option in conjunction with this group allows a Welltech Technology Co Ltd hu WELLTECH Dial Plan Welltech Technology Co Ltd ringing phone to be answered from another extension Note Pickup Group is used to control if one extension can answer a neighbor ring Both extensions have to configure to the same call group and pickup group to implement Pickup ring By default dial code 1 can answer any ringing extensions in the same call group and pickup group You can define multiple Call Groups and Pickup Groups to one Extension by a comma For example enter 1 3 5 into Call Group or Pickup Group For example There are three extensions A B and C are configured to the
19. ID When 102 got a call from 101 the LCD of 102 should display Anonymous Apply Click Apply button to save your customized settings and exit this screen Click Cancel button to exit this screen 58 hu WELLTECH Example 2 Set up Trunk ID for SIP Trunk Click Add Modify The screen appears as shown below Figure 3 2 5 3 Trunk Setting Trunk Setting Trunk Number 0702069798 Password Address 192 168 352 253 Dial Plan NAT Traversal External Server Address 192 168 32 253 Maximum Channels Of Outbound Caller ID Caller ID Display Name O CLIR Support Disable Enable ie Welltech Technology Co Ltd 59 hu WELLTECH 3 2 6 SIP Trunk Registration SIP Trunk is used for ePBX40 to register to other systems only such as remote ITSP s SIP Server or remote location s IP PBX ePBX40 through IP network SIP Trunk Registration screen shows information of SIP Trunks You will see the registered Line Number Account and Server IP address port number and the Register Status Press Add to create a new Trunk or Modify the specified SIP Trunk Press Delete will delete the specified SIP Trunk To change your SIP Trunk Setting click Configuration and then click the SIP Trunk Setting table The screen appears as shown below Figure 3 2 6 1 SIP Trunk Registration page SIP Trunk Registration Select Line Number Account IP Address DNS Port Status F 777 797 61 218 41 183 5060 Request Pi 07
20. IP Telephony Service provider ITSP See the following webpage screen 104 Welltech Technology Co Ltd tu WELLTECH Trunk Setting p ler Trunk Number 0700666888 on Cal ie Password eseesseee0008 Feature Code i Host Pre define v SIP Extension d 42 SIP Trunk Address 61 218 42 195 SIP Trunk Reg Dial Plan from pstn v Outgoing Routing NAT Traversal Disable v Port 5062 Incoming Routing Dial Group Speed Dial ormauon External Server Address Maximum Channels Outbound Caller ID Caller ID Display Name Comment CLIR Support Disable Enable Step5 Set up Prefix route in Outgoing Routing page e Goto Outgoing Routing Page to set up Prefix route so that the Extensions can dial to Mobile Phone 0922123123 via ITSP For more information about Routing Table please go to user s manual CH3 Full Web Configurations Prefix 09 IP PBX o Office Call Rule Digits Length 0 Max Length 25 Feature Code Office Office1 v SIP Extension Template Copy none EG SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing VEKTE Add rd Routing Primary 0700666888 vere Dial Group Speed Dial Secondary 201 X 0000 rmation Third none v Fourth none v Fifth none v Sixth none v Seventh n v Eighth nor e v Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level E ri E r2 E R3 Mra
21. IP address to verify if there are any connection problem happened on primary default gateway connections If you choose the Default Gateway Backup to Enable Current use Default This field will display current used Default Gateway IP address Gateway PPPoE ID Enter the PPPoE ID if you choose the Mode to PPPoE PPPoE PWD Enter the PPPoE Password if you choose the Mode to PPPoE MAC This field shows up the MAC address The MAC address can not be modified LAN IP Address Enter the LAN port IP Address The default is 192 168 123 123 Subnet Mask Enter the Subnet Mask Address The default is 255 255 255 0 MAC This field shows up the MAC address The MAC address cannot be modified Network Routing Table Select Select this check box to modify or delete it Destination This field shows up the IP address Network This field shows up the Subnet Mask address Gateway This field shows up the Default Gateway address Add Click the Add button to display a new Network Route screen Modify IP address can be modified by clicking the checkbox next to the IP address and click the Modify button Delete IP address can be deleted by clicking the checkbox next to the IP address and click the Delete button Apply Click the Apply button to save your customized settings and exit this screen Cancel Click the Cancel button to exit this screen without saving Click Add or Modify The screen appears as follows You can add or modify a netwo
22. In Branch IP PBX set up routing table as follows So the user in Branch can call extension 301 which is located in Branch Prefix 2 IP PBX gt Office Call Rule Digits Length 3 Max Length 25 Feature Code Office Office 1 v SIP Extension Template Copy none v SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing Destination Add Drop Route Password Incoming Routing Primary 893 lt Dial Group Speed Dial Secondary none v Information Third Network Fourth R C IE Management pie Sixth Seventh Eighth Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level Ri r2 R3 VI R4 Apply Cancel Now the extensions of these two ePBX40 can call each other There is an important thing you should pay attention All the numbers of HQ and Branch should be unique For example there is an Extension 401 in branch If you hope user in HQ can contact with 401 which located in Branch there should not have any number equal to 401 in HQ including Extension Trunk Dial Group etc Case 2 Call local PSTN number between two ePBX40s Suppose in Branch office local PSTN area code is 02 number is 8xxxxxxx HQ local PSTN area code is 04 number is 2XXXXXXX Step1 Set up outgoing routing In HQ set up routing table as follows The Prefix code is 02 Digits Length is 0 Drop is 2 so the user in HQ can call PSTN number 028xxxxxxx which is located in Branch T
23. Modify button Delete An extension can be deleted by clicking the checkbox next to an extension and click the Delete button Quick Add Click Add button display new Extension Setting screen Quick Delete Click Delete button display delete Extension Setting screen Total Count This field shows Total Counts information Number Search Enter search number and click ENTER key The screen will display matched search data Se 47 Welltech Technology Co Ltd hu WELLTECH Total Page This field shows Total Page of external SIP extensions information Page This field shows Page Number information You can Enter page number then click enter key The screen will display this page data Next Prev Click Next Prev Key to Next Previous Page The system will auto display the Next or Previous Information Click Add Modify at one extension it shows details configuration screen as follows Figure 3 2 4 2 Extension Setting Extension Setting IP PBX Extension Number 101 Office Call Rule AE ver Feature Code SIP Extension pauses Office 1 V SIP Trunk Call Group 1 1 63 SIP Trunk Reg Pickup Group 1 1 63 Outgoing Routing Dial Plan ext allroute V Incoming Routing NAT Traversal Disable V Dial Group Fixed Trunk ID none V Speed Dial Absolute Timeout sec T 38 FAX Information Network Management BLF Disable Enable Forward CallerID Calling No O
24. Plan can call to Extension and Route Level with R1 R2 R3 and R4 allroutes Note For more information about Route Level please refer to Chapter 3 2 7 Outgoing Routing External FXO gateway and IP Trunk can select Keypad type to be RFC2833 In band or SIP Info and Auto To choose Auto to select Keypad type automatically Choose RFC2833 In band or SIP Info will force the Extension to use RFC2833 In band or SIP Info accordingly and the setting should be matched the Keypad setting of Trunk device If the SIP IP device is located at different location via remote Internet with ePBX40 and install behind an NAT device such as firewall or router and want to register at ePBX40 via IP network Then this function has to be enabled Enable NAT Traversal to force ePBX40 to ignore the contact information from the IP Trunk and use the address from which the packets had been received Port is used to define SIP signal port if you want to listen from a different SIP signal port other than 5060 Welltech strongly Suggest not to use 5060 port because it is easy to be hacked to make expensive international call We suggest you to use port hu WELLTECH between 8000 to 9000 You registration IP devices has to configure the same port number if you configure SIP port other than 5060 External Server This field is going to set up the domain name in the SIP From Address i e SIP URI Setting up this to avoid from unexpected issues if the S
25. Recording Steps Step 1 Go to ePBX40 webpage at Configuration gt IP PBX to set up voice codec priority at G 711U Step 2 Go to Webpage at Telephony gt Tone gt Disconnect Tone Recording gt General Setting gt PSTN Line No to enter remote PSTN side phone number which is busy in talking state In this example at above Figure 3 1 3 1 the PSTN number is 82263290 and FXO Line port is 7 Next press Apply and go to Management command to do Soft Reset Step 3 Use one IP Phone or IP devices which was registered ePBX40 and dial the PSTN number you have entered at Step 2 the number is 82263290 for example And this call will use FXO port 7 to dial out to local PSTN network Step 4 Because this PSTN number is in busy status at Step 2 s configuration you will hear Disconnect Tone for example Du Du Du after dialing Keep hearing this disconnect tone for 5 seconds Then hang up this call Step 5 Go to webpage at Telephony gt Tone gt Disconnect Tone Recording as following command to Export Tone file if this disconnect tone recording is successful 32 Welltech Technology Co Ltd hu WELLTECH Disconnect Tone Recording Export Disconnect Tone File Step 6 If you have exported disconnect tone file to your computer successfully make sure to clear PSTN Line number at Disconnect Tone Recording Procedures gt General Setting gt PSTN Line No and configure your desire voice codec such as G 729 at Configuration gt IP
26. access this extension the greeting messages popup again to ask for dial access code For example dial 87305 will enable extension 305 to accept remote control forwarding feature Go to next command at OUCF Activated to see details 3 You can enable or disable OUCF function OUCF Activated This code is to activate Remote Unconditional Forward number Default is 88 forwarding number Welltech Technology Co Ltd 44 hu WELLTECH Note When you finished setting Note 2 at above OUCF Start command continue to dial 880282265699 to forward call to number 0282265699 at extension 305 automatically OUCF Deactivated This code is to Disable Unconditional Forward to one extension Default is 89 Extension number Note 1 You can dial to ePBX40 via PSTN FXO gateway and it answers call by playing greeting message to ask you to enter service code 2 Dial code 87 Extension number to enable access this extension the greeting messages popup again to ask for dial access code For example dial 87305 will enable extension 305 to accept remote control forwarding feature 3 Following greeting message dial to 89 to disable OUCF function at extension 305 CF Deactivated Disable all of the Forward function including Unconditional Forward Busy Forward No Answer Forward and Unavailable Forward Default is 96 CLIR per call Prefix Default code is 67 Add this prefix hide the caller s number to one specific
27. and doesn t need to re configured it Click Management and then click the Import Setting table The screen appears as follows Figure 3 5 7 1 Import Setting Import Setting Configuration O IVR Package IVR File gsm g729 Import Setting Time Setting Group Name Vv SMTP Setting File Name v VM Setting File al Secutity Firmware Upload Apply Cancel Music Upload Import Setting After pressing Apply please wait for successful message and DO NOT Export Setting power off Reset To Default Soft Reset Reboot System The following table describes the features in this screen Table 3 5 7 1 Import Setting Configuration IVR Select one option to upload ePBX40 current configuration from Package IVR File your computer gsm g729 Import Setting Choose the Group Name of your IVR Group Choose the file name of your IVR file gsm g729 File Type in the location of the file you want to upload in this field or click the Browser button to find it Click Browser to find the file you want to upload Apply Click the Apply button to begin the upload process This process may take about two minutes Click the Cancel button to exit this screen without saving Note After pressing Apply please wait for successful messages and DO NOT power off After Import successfully on screen will show up related information Please reboot system to renew settings i 89 Welltech Technology Co Ltd hu W
28. cygvorbisenc 2 dll 2005 8 15 F 0 GHENEA 1 126 KB cygwinl dil 2007 1 31 FFO ERE ERT 1 830 KE 2 greeting day 2011 10 31 FF Wave Si 88 KB Step 1 Execution the tool of convert 118 Welltech Technology Co Ltd hu WELLTECH Email larkguoBymail com Http larkguo googlepages com gt WAU uavd Cuau4q7 RETT Cway VOX VOX slniraw ES alawial kalaw pemiulawiulimu pcem ogg togy vorbis ilhe lt iLBG gam tLysm ya cy727 g726 16 ty726 16 y72b 24 ty726 24 gr726 32 ty726 32 qi 26 48 q 26 46 gras igrassf tyr23sf gt gt gt gt gt gt gt gt gt gt gt gt gt gt convert lt file_in gt lt file_out gt example convert music ogg music way There are list all of Support files type Step 2 Enter the original file name and destination name after pressing enter Email larkguoBymail com Http larkguo googlepages com Cuavd Cway Cyvox taln kalaw pem togg_ vorbis CiLBG gam 9729 Cy726 16 Cy726 24 cy726 32 g726 48 Cy726 48 gr23i1y 723sf y7235f convert file in gt lt file_out gt example convert music ogg music vaW convert yreeding dayv wav gqreeting day g72 mA 119 Welltech Technology Co Ltd hu WELLTECH Step 3 Complete done Cuav4 Cway cvox Csln Calaw pen Cogg vorbis CiLBC gsm 9727 Cy726 16 rd 9726 32 y726 48 Cy723sf convert ffile in gt lt file_out gt example convert music ogg music way
29. field shows Total Page information information Page This field shows Page Number information You can Enter page number and click enter key The screen will display this page data Next Prev Click the Next Prev to Next Previous Page The system will auto display the Next or Previous Information 76 Welltech Technology Co Ltd hu WELLTECH 3 3 3 System Info Click Information gt System Info table The screen appears as follows Figure 3 3 3 1 System Info System Information Subscriber Info Library Libsmb_100 lib Call Monitor horisont msn System Info Configuration configuration dg o etwork TVR SMB Eng Male 100 ivr The following table describes the features in this screen Table 3 3 3 1 System Info Application This field shows Application firmware version This field shows Library version Hold Tone Music RBT This field shows Hold Tone and Music RBT wave file conreen This field shows Configuration file in this ePBX40 This field shows IVR information 77 Welltech Technology Co Ltd fn WELLTEC D 3 4 Network The Network screens can see the configuration Network and DDNS Server status 3 4 1 Network To change your Network Setting click Network gt Network Setting table The screen appears as above Figure 3 4 1 1 Network Setting NetWork Setting WAN Mode Fixed DHCP PPPoE Network IP Address 192 168 22 104 DDNS Srv Sub
30. following group table fextension A Je Je Case 1 When A call to B or B call to A then C can pick up A or B by dialing service code 1 Case 2 When C call to A or C call to B then A or B can t pick up the call by service code 1 Because A can only pick up the call group 1 and B can only pick up the call group 2 Both A and B stay at two different pick up group Extension C was assigned to both Group 1 and 2 so it can be picked up by A and B Define the dial plan to Extension It specifies the instruction used to control what the phone is allowed to do and what to do with incoming calls of this extension In this field you can Choose 5 dial levels for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to certain Route Level ext only means this subscriber can only call to Extension ext R1 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 ext R12 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 and R2 ext R123 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such Dial hu WELLTECH NAT Traversal Fixed Trunk ID Absolute Timeout Forward CallerID Plan can call to Extension and Route Level with R1 R2 R3 and R4 Note For more informatio
31. incoming call DTMF DTMF caller ID detect FSK Bellcore FSK Caller ID detect FSK Bellcore with Date and Time to filter Date and time by FSK caller ID only send caller ID Current Drop For PSTN line or PBX extension drop tip ring loop current to present an disconnect call ePBX40 has this feature to detect the absence of loop current in order to release FXO Line Answer Ring Count FXO port answers an incoming call automatically after pre configured Ring count reached The Ring Count has to set up to 2 if you want to detect FSK type caller ID from PSTN line Manual Hunt To allow all of extension to get this line Default is disable Input Encode Gain Adjust volume from PSTN line to FXO port default is 0 dB Disconnect Output Decode Gain Adjust volume from FXO port to PSTN line default is 0 dB You can enter a 20 letter words of note here Apply Click on the Apply button to save your customized settings and exit this screen Click on the Cancel button to give up changes 29 Welltech Technology Co Ltd hu WELLTECH 3 1 2 Tone Setting The configuration page is used to set up the disconnect tone to be detected The detected tone is the Disconnect Tone 1 amp 2 for FXO Line and the others tone are used for FXS gateway generating purpose The disconnect tone was generated from PSTN Line to inform FXO Line that the remote party drop this call Figure 3 1 2 1 Tone Setting Tone Setting Disconnect Tone Recording Go
32. m Scheduled And Fixed Greeting m Support Branch Office 2 offices different greeting gt Toll Restriction m Provide Different Level Toll Restriction Services m Support Call Duration Restriction m Support Personal Password m Support Outgoing Call Routing Password gt PBX Call Features Flexible PSTN FXO interface incoming outgoing features Call Transfer Consultant Blind Call Forward Busy No Answer Unconditional Unavailable Call Hold and Retrieval Call Routing Call Waiting Call Pickup Global Specific Call Park CLIR Caller Line Identification Restriction DND Do Not Disturb Dial Group Ring All Sequential Ring Dynamic Ring Speed Dial Music Ring Back Tone Music On Hold Music On Transfer Built in CDR Report Call Monitor BLF Busy Lamp Field RFC 4235 Voice mail T38 gt FXO Call Features m Up to 4 ports built in FXO Gateway m Caller ID detection DTMF and FSK Bellcore m PSTN line Disconnect Detection PSTN Loop Current Drop Disconnect Tone m Configurable Incoming Ring Count Before Answer m Dial Delay Setting after Off Hook PSTN line To wait for Dial tone before sending DTMF digits gt Codecs m G 711 a Law Welltech Technology Co Ltd firmaer m G 711 u Law m G 729 pass through Note ePBX40 DOES NOT support either Transcodes or Video codec Video Phone Both ends of IP devices can only use one of above Codecs to talk by registering to ePBX40 gt Technical Features Support DDNS WA
33. many extensions to delete If you enter 5 that means there are 5 extensions to be deleted Extension Number Enter the starting Extension Number to be deleted automatically The next number was increased 1 to previous number to delete For instance the starting number is 101 The extension 101 102 103 104 and 105 are going to be deleted Apply Click Apply button to save your customized settings and exit this screen Cancel Click Cancel button to exit this screen without saving 54 Welltech Technology Co Ltd hu WELLTECH 3 2 5 SIP Trunk SIP Trunk account is to configure both external FXO Trunk FXO device e g WellGate 2540 or 2680 and IP Trunk to register to ePBX40 or set up some necessary configuration for SIP trunk To change your SIP Trunk click Configuration and then click SIP Trunk table The screen appears as shown below Figure 3 2 5 1 SIP Trunk SIP Trunk Select Trunk Numberv Comment NAT Traversal Dial Plan Maximum Channels 0700777777 none Disable ext allroute 1 82263290 82263290 Enable from pstn 2 888 none Disable from pstn 889 none Disable from pstn Add Total Count 4 Number Search Total Page 1 Page 1 The following table describes the table in this screen Table 3 2 5 1 SIP Trunk Maximum Channels This field shows the Maximum Channels Simultaneous concurrent call at this SIP Trunk Click Add button to display new SIP Trunk Setting screen Modify A SIP Trunk Number can be modified by
34. many times to play greeting announcement when an incoming call reached Auto Attendant AA system AA Greeting End amp By default the caller will hear greeting messages of 3 times Interval Timer when he reaches the auto attendant There are 3 seconds intervals between two greeting messages The intervals time can be changed here AA Greeting End To Route this call to destination after greeting announcement Working Time finished and incoming Calling user didn t do any action according to voice announcement instruction on working time AA Greeting End To Route this call to destination after greeting announcement Lunch Break finished and incoming Calling user didn t do any action according to voice announcement instruction on Lunch Break time AA Greeting End To Route this call to destination after greeting announcement non Working Time finished and incoming Calling user didn t do any action according to voice announcement instruction on non Working time AA Greeting End To Route this call to destination after greeting announcement Special Time finished and incoming Calling user didn t do any action according to voice announcement instruction on Special time Import Greeting File Name Choose one Greeting file Provide drop down options greeting day wav Working Time Greeting greeting noon wav Lunch Break Greeting File Type in the location of the file you want to upload in this field or click the Browse button to fin
35. receiver extension only For example 101 does not want to show his caller ID to receiver extension 102 Then 101 can dial to 67102 When 102 received incoming call the LCD of 102 should display Anonymous There is no Caller ID from 101 to deliver to 102 If extension 101 dials to 102 102 should see the Caller ID as 101 CLIR Activated Default code is 31 This feature is to disable Caller ID to send to any receiver extensions For example 101 dial to 31 ePBX40 should add the CLIR record of 101 into its database When 101 calls to any number the called party should always Show Anonymous CLIR Deactivated Default code is 32 Dial to 32 remove the CLIR record from the database of ePBX40 Ext Pwd Activated Default code is 80 Ext Pwd means extension password This is a personal password to make external outgoing call For example extension 101 dials to 80 123 the Ext Pwd is activated From now on extension 101 must enter the password 123 prior to make external outgoing calls which are Welltech Technology Co Ltd hu WELLTECH aetined in the Outgoing Routing page Ext Pwd Deactivated Default code is 81 This code is to disable extension password Group Picked Up Default code is 1 Dial 1 can pick up neighbor incoming call nd which stay at the same extension Group Specific Picked Up Default code is 213 Dial 213 extension number to pick up specific extension number For Example To pick up exten
36. the PSTN number or 888 Specify this field will be used as your desire setting instead You can enter a 20 bytes note for each Trunk here CLIR Support CLIR means Caller Line Identification Restriction This feature is to hide the caller s number For example ext 101 call to ext 102 But 101 won t like to show the caller ID to 102 So 101 can Welltech Technology Co Ltd hire activate this feature to hide the caller ID When 102 got a call from 101 the LCD of 102 should display Anonymous Apply Click on the Apply button to save your settings and exit this screen Click on the Cancel button to give up this change CH3 Full Web Configurations After Login ePBX40 you will see screen as follows There are five main categories Click on each category to extend detail items Wi IP PBX E P English v Keep hon System Information Configuration Information arr Inirormatuon Application Appsmb 1 1 app Netuwori Network Library Libsmb_100 lib Management Hold Tone Music RBT music_100 wav Configuration configuration cfg IVR SMB_Eng_Male_100 ivr m Telephony Include all telephony configurations of ePBX40 for built in FXO Lines Line Setting Tone Setting Disconnect Tone Frequency and ON OFF time setting m Configuration Include all telephony configurations of ePBX40 IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg o Outgoing Ro
37. to Extension and Route Level with R1 R2 R3 and R4 Note For more information about Route Level please refer to Chapter 3 2 7 Outgoing Routing At webpage configuration Go to Configuration gt Outgoing Routing gt Routed Features gt Route Level NAT Traversal If the Extension device was installed behind a device performing NAT such as firewall or router and need to register to ePBX40 on Physical internet network then user has to enable this function Enable NAT Traversal to force ePBX40 to ignore the contact information for the Extension and use the address from which the packets are being received Enable BLF Busy Line Field function for this extension In general case BLF was used with IP Phone with LCD display to indicate your desire s extension or FXO line busy status Apply Click Apply button to save your customized settings and exit this screen Click Cancel button to quit this screen without saving Click Quick Delete The screen appears as shown below 53 Welltech Technology Co Ltd fn WELLTEC Ti Figure 3 2 4 4 Extension Setting onfiguration Extension Setting Office Call Rule Extension Number Incremental Feature Code SIP Extension app SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial T 38 FAX information Network Management The following table describes the table in this screen Table 3 2 4 4 Extension Setting Quick Delete Enter how
38. v OP to Group 378 AA Setting Play AA Greeting 3 times 1 time AA Greeting End amp Interval Timer 3 sec AA Greeting End To Working Time Goodbye v AA Greeting End To Lunch Break Goodbye v AA Greeting End To non Working Time Goodbye v AA Greeting End To Special Time Goodbye v File Name select v Import Greeting j 9 File se Import Apply Cancel The following table describes the function in this screen Table 3 2 1 2 Extension Setting cue Rule Choose one option to the Call Rule Provide drop down options Scheduled Call Rule Fixed to Working Time Call Rule Fixed to Non working Time Call Rule Fixed to Special Time Call Rule Working Time AM Choose the Working Time AM before noon Provide drop down options AA EXT Group Outbound at TO field Please select one option here Lunch Break Choose one option to the Lunch Break time Provide drop down options AA EXT Group Outbound at TO field Please select one option here Working Time PM Choose one option to the Working Time PM afternoon Non working Time Choose one option to the Non working Time Operator setting a 4 Welltech Technology Co Ltd 1 hu WELLTECH Operator Configure the Operator number and the destination to Extension or Call He OP to SOP toGroup Input Input Group Number here tobe an operator 00 Number here to be an operator AA setting Play AA Greeting You can define how
39. value limits the Time maximum registration expiry time If remote client IP device send longer expiry time than this value the ePBX40 will use the Default Expire Time see the explanation at next field to reply remote client Default This sets the default SIP registration expiry time in seconds A client should define Expire Time this value when it registers to ePBX40 initially This default value you set here will be used only if the client does not specify a timeout when it registers ePBX40 On the other hand If ePBX40 is going to register another SIP Trunk this is the registration timeout value that it will send to the remote device SIP Port By default ePBX40 will append SIP Port behind the SIP URI except the port 5060 Append VOIP By default it is enable Attack Protection User Agent There are provided 3 fields to block VOIP attack by user agent default is blocked Denied string of friendly scanner on field 1 String Codec Priority 36 Welltech Technology Co Ltd hu WELLTECH Codec Priority PBX Setting Codec negotiation is attempted in the order in which the voice Codec Priority is defined Default is G 729 Pass Thru with the first priority ePBX40 supports voice codec of G 729 Pass Thru G 711U and G 711A only Any SIP devices which are going to register or link with ePBX40 they MUST contain one of above Voice Codec at least User can select Keypad type to be RFC2833 or SIP Inf
40. 0070 070070 218 52 2235 140 5060 Registered Add Total Count 14 Number Search Total Page 2 Page Prev Please remember to set the SIP Trunk in Trunk page to activate it The following table describes the table in this screen Table 3 2 6 1 SIP Trunk Setting Select this check box to modify or delete it This field shows the Line Number information to access this SIP Trunk Account This field shows the Account information IP Address DNS This field shows the IP Address or DNS information Port This field shows the Port information Status This field shows the Status information to register to remote device Add Click Add button to display a new SIP Trunk Setting screen Modify Register to remote Server information can be modified by el Delete Register to remote Server information can be deleted by diesel Total Count This field shows Total Count information Number Search Enter the search number then click enter key The screen will display matched search data Welltech Technology Co Ltd hunner This field shows Total Page information This field shows Page Number information You can Enter page number then click enter key The screen will display this page data Next Prev Click the Next Prev to Next Previous Page The system will auto display the Next or Previous Information Example 1 Disable SIP Trunk Setting In SIP Trunk Setting table Click Add or Modify The screen appears as shown below Ad
41. 40s Please refer to SIP Trunk configuration IP PBX Enter the IP PBX User Agent IP PBX User Agent was used as a string name User Agent specifying the value for the user agent field in the SIP header The default value is IP PBX Proxy Port Enter the Proxy Port This optional parameter allows you to control the port in which you wish the ePBX40 to accept SIP connections Default is 5060 In order to avoid hacker from invading your IP PBX to make a lot of expensive international call We strongly suggest not to use port 5060 You can use any other port such as 8080 or 8088 RTP Port Enter the RTP Port Start The voice media will use RTP as the transport protocol You Start can define the RTP port range that ePBX40 used Default start port is 10000 Note ePBX40 don t support VIDEO call RTP Port Enter the RTP Port End The voice media will use RTP as the transport protocol You End can define the RTP port range that ePBX40 used Default end port is 20000 Note Default RTP ports ranges are from 10000 to 20000 and default proxy port is 5060 If your ePBX40 was installed behind a firewall Router please make sure you have already opened the RTP ports 10000 20000 and proxy port 5060 Please make sure the proxy port 5060 has already mapped to ePBX40 SIP Port number configuration We suggest you to change proxy port from 5060 to others such as 8080 or 8088 Max Expire This sets the maximum time of registration in seconds This
42. 9 SIP ext 192 168 18 2 Disable Disable Disable syste ul 2110 SIP ext 192 168 18 2 Disable Disable Disable 111 SIP ext 192 168 18 2 Disable Disable Disable 4209 SIP ext none Disable Disable Disable 2210 SIP ext none Disable Disable Disable 9211 SIP ext 192 168 123 24 Disable Disable Disable 9212 SIP ext 192 168 123 24 Disable Disable Disable 9213 SIP ext 192 168 123 24 Disable Disable Disable 9214 SIP ext 192 168 123 24 Disable Disable Disable Total Count 37 Number Search Total Page 4 Page 3 Prev Next 5 1 2 ePBX40 register to IP Telephony Service Provider ITSP as a SIP trunk ePBX40 can register to another ITSP as a SIP trunk So the Subscriber from ITSP and ePBX40 extensions can call each other Proxy IP 61 218 42 195 amp Port 5062 WAN 1P 61 218 41 183 on KS A Gatew ay LP389 x Step1 Obtain register account Apply an account from ITSP with Line number 0700666888 Account 0700666888 Password 123123 And the proxy address of ITSP is 211 22 42 195 port 5062 Maybe the ITSP also need to provide Realm so you should also enter Realm for the SIP Trunk WG2608 ay otherwise the call from ePBX40 to ITSP may be rejected For more information about Realm please contact with your ITSP engineer Step2 Set up ePBX40 to register ITSP Enter the necessary information in SIP Trunk Reg page In this example the Realm is 103 Welltech Technology Co Ltd fn WELLTEC D em
43. AILBOX The receiver s mailbox number VM_CIDNUM The sender s number VM_DATE The date of message sent Welltech Technology Co Ltd 85 hu WELLTECH 3 5 4 Security To change your Security Settings click Management and then click the Security table The screen appears as follows Figure 3 5 4 1 Security Secutity HTTP Http Port 10087 Web Title IP PBX Server User ID root Password esses Telnet Telnet Port 23 User ID Password sees Apply Cancel The following table describes the feature in this screen Table 3 5 4 1Security Http Port Enter the port number in which You can change the Http port for ePBX40 Default is 10087 Note After Changing the Http port you should reboot your ePBX40 manually to activate Http Port setting Web Title Enter the display name of Web Title User ID Enter the User ID Default is root Password Enter the Password Default is root Telnet Port Enter the port number which You can change the Telnet port for ePBX40 Default is 23 Enter the User ID Default is root Enter the Password Default is root 86 Welltech Technology Co Ltd hu WELLTECH 3 5 5 Firmware Upload Click Management and then click the Firmware Upload table The screen appears as follows Figure 3 5 5 1 Firmware Upload Firmware Upload Application O Library Firmware Upload File a Time Setting ST Setting VM Setting Sec After pressing Apply please wait for
44. Caller ID Display Name ePBX40 send the Extension s Caller ID to this SIP Trunk if you set up empty here Note e Normally SIP From URI protocol contains both the Extension s Calling ID and ePBX40 s IP address But some ITSP may reject this call due to security consideration You can modify the Calling ID and IP Domain in the fields of External Server Address and Outbound Caller ID when the call is going to the Destination SIP Trunk via the ePBX40 to avoid such security issue If you installed one external FXO gateway as the SIP Trunk you can simply use the default Trunk 888 or 889 as the FXO s register number To install external FXO gateway you need to configure Trunk Number Password Host Dial Plan and NAT Traversal Mode If you set up the ITSP SIP Server as the SIP Trunk you may need to set up the following configuration Port External Server Address and Outbound Caller ID When an Inbound call is coming from SIP Trunk such as 888 The default Caller ID Name will be either PSTN number or 888 Specify a number will replace above two numbers to display at extension You can enter a 20 bytes note for each Trunk here CLIR Support Welltech Technology Co Ltd CLIR Caller Line Identification Restriction is a feature to hide the Caller s Number For example extension 101 calls to extension 102 But 101 won t like to show the caller ID to 102 So 101 can activate this feature to hide the caller
45. Country Template Taiwan h Copy Smal T Freg 1 Freq 2 Level 1 Level On 1 Off 1 On 2 Off 2 Deviation 3 YPS 0 300 1980Hz 0 300 1980Hz 0 63db 0 63db 0 10230ms 0 10220ms 0 10220ms 0 10230ms 0 30 Dial Call Waiting Ring Back Disconnect 1 Cadence hl 450 620 13 13 500 500 500 500 10 Disconnect 2 Cadence hi 450 620 13 13 250 250 250 250 10 Stutter Dial Busy Apply Cancel Table 3 1 2 1 Tone Setting Disconnect Tone Click button of Go to go to the Disconnect Tone Recording Recording page See 3 1 3 Disconnect Tone Recording Country Template To select a Country to use the tone parameters When you select a country the following tone was configured automatically according to that country s tone specification After you have selected country and press COPY command the corresponded tone of that country will be configured automatically Freq 1 In most case the tone was generated by dual tone frequency 0 300 1980Hz This field was to fill in the low frequency if you have dual frequency or single frequency Freq 2 The high frequency was filled in here if there is dual frequency 0 300 1980Hz tone On 2 0 10230ms Some tone may provide the second cycle of tone cadence This field support ON time of the second cadence tone If your k KK K s 3 Welltech Technology Co Ltd 0 hu WELLTECH me country s PSTN has not the second ON OFF time ple
46. ECH TELI TEL4 The status LED for FXO port 1 4 this will light up amber orange when the connected phone is engaged in a conversation It will flash amber orange when there is an incoming call Table 1 2 1 front panel LED and COM Description port Power When the power adapter is connected the LED light up green WAN This LED light up green when the gateway s WAN port is physically connected to the public internet It will flash green The default IP of WAN port is DHCP WAN status When data is transmitted through this port it flashes green LAN This LED light up green when the gateway s LAN port is physically connected to a local network Refer to Rear Panel section for location of LAN port The default IP of LAN port is 192 168 123 123 LAN status When data is transmitted through this port it will flash green Line1 to Line4 The LED status of FXO ports 1 4 are as follows Flashing No PSTN PBX line connects to RJ 11 FXO port Steady OFF PSTN PBX line connects to RJ 11 FXO port and in Idle mode Flashing An incoming Ring to FXO port Steady ON FXO port is in busy status 1 2 2 The Back Panel Here are back Panel photo Line 3 Lime 2 Figure 1 2 2 Back Panel Table 1 2 2 back panel Line 1 to Line 4 The RJ 11 socket for PSTN FXO line the color is gray LAN 10 100 Base T RJ 45 socket for LAN port connects to computer for Webpage configuration And also let SIP IP devises connect at priv
47. ELLTEC You can choose the Configuration or IVR option and import the file to restore the configuration setting and you can also choose the IVR File option and import a specific IVR files to ePBX40 If you choose the option to IVR File gsm g729 Before importing the IVR File to ePBX40 you should prepare the wav files by yourself first the format are gsm and g729 files You should choose the Group and select file name then you can import a specific file with wav and g729 format to ePBX40 to replace the old one 3 5 8 Export Setting You can export configuration and IVR Package files If there is more than one ePBX40 need to be configured you can export configuration of one ePBX40 and then import this setting file to other ePBX40 There is not necessary to configure each ePBX40 one by one Click Management and then the Export Setting table The screen appears as follows Figure 3 5 8 1 Export Setting Export Setting Configuration C IVR Package hk se SS 1 Management Export Time Setting gt SMTP Setting VM Setting Secutity Firmware Upload gt Music Upload Import Setting Export Setting Reset To Default The following table describes the features in this screen Table 3 5 8 1 Export Setting Configuration Select one option to save ePBX40 current configuration to your computer Default file name is configuration cfg IVR Package Select this option to save ePBX40 IVR voice wave file to your computer
48. Enter the IP Address If ePBX40 was set to fixed IP mode Subnet Mask Enter the Subnet Mask Address If ePBX40 was set to fixed IP mode Default Gateway Enter the Default Gateway Address If ePBX40 was set to fixed IP mode Primary DNS Enter the IP address for Primary DNS The default is 168 95 1 1 Secondary DNS Enter the IP address for Secondary DNS The default is null Default Gateway Select Enable option if there are any connection problem Backup occurred on primary default gateway connections all the traffic 13 Welltech Technology Co Ltd funne will be guided and switched to the secondary default gateway for proper operation The default is Disable Secondary Default Enter the Secondary Default Gateway If you choose the Gateway Default Gateway Backup to Enable Check Point Enter the Check Point IP address if you choose the Default Gateway Backup to Enable ePBX40 uses the ping command to PING this IP address in order to check if there are any connection problem occurred on primary default gateway connections Current used Default This field display existing used Default Gateway IP address Gateway PPPoE ID Enter the PPPoE ID if you choose the Mode to PPPoE PPPoE PWD Enter the PPPoE Password if you choose the Mode to PPPoE MAC This field shows the MAC address The MAC address cannot be modified LAN Port Setting IP Address Enter the IP Address The default is 192 168 123 123 Subnet Mask En
49. IP Address DNS 218 32 223 140 Realm Status Registered After enable this SIP Trunk both outgoing call and incoming call allow to go through this trunk according to its configuration 63 Welltech Technology Co Ltd hu WELLTECH 3 2 7 Outgoing Routing Outgoing Call Rule means from subscribers Extension or FXO or SIP IP Trunk registered on ePBX40 to call out To change your Outgoing Call Routing click Configuration and then click the Outgoing Routing table The screen appears as follows Figure 3 2 7 1 Outgoing Call Routing Outgoing Routing Select Prefix Digits Length Office Destination 0700 10 Office 1 0700777777 09 10 Office 1 888 20 8 Office 1 822 a Office 1 82263290 Aad Total Count 4 Prefix Search Total Page 1 Page 1 The following table describes this feature in this screen Table 3 2 7 1 Outgoing Call Routing Number Search Enter the search number then click enter key The screen will display matched search data Total Page This field shows Total Page information Page This field shows Page Number information You can Enter page number then click enter key The screen will display this page data Next Prev Click the Next Prev to next or previous Page The system will M slag 64 Welltech Technology Co Ltd tu WELLTECH Click Add or Modify The screen appears as follows Figure 3 2 7 1 Outgoing Routing IP PEX Digits Length Max Length 25 Office Call Rule
50. In this example we set up prefix code at 09 and there is not limited digits length 0 The first destination is going to ITSP and the 2 destination is going to built in FXO Line port number 201 And we also set up the Routed Password for this prefix route Welltech Technology Co Ltd 105 fn WELLTEC D Outgoing Routing IP PBX Office Call Rule Feature Code E 67 5 Office 1 895 SIP Extension E 822 0 Office 1 207 201 SIP Trunk SIP Trunk Reg sector Outgoing Routing Total Count 3 Prefix Search Total Page 1 Page 1 Incoming Routing Dial Group Speed Dial Information Network Management Confirm the Outgoing Call Rule Now the Extensions can dial to 09xxxxxxxx to reach mobile phone via ITSP If extension called out with prefix number 0 the ePBX40 will play an voice announcement to this extension and ask for entering route password If the password is correct then ePBX40 will dial to destination 106 Welltech Technology Co Ltd tu WELLTEC Ti 5 1 3 Subscriber in ITSP side should be able to contact Extension of ePBX40 The number of 070111222 is a subscriber from ITSP It can call extension of ePBX40 See the following diagram Proxy IP 61 218 42 195 Port 5062 VAN IP 61 218 41 183 es HQ Private Networ gt 0701 11222 WG2608 WG2504 FXS _ G Gateway Stepi Confirm the ePBX40 register to ITSP successfully Goto SIP Trunk Reg Page to c
51. Music RBT Music RBT Post AA Call Monitor Refresh 10 SRVIookup Support Invalid Number Support PBX Setting Disable amp RealTime Storage 192 168 23 32 23519 sec sec amp Disable Enable amp Disable Enable sec Disable Enable Disable 9 Enable 700 701 720 Start End Ex 701 720 120 sec CDR server will show the CDR log as follows Configuration About lt 213 gt 213 T211 2012 09 28 lt 101 gt 7101 7110 2012 05 26 lt 101 gt 7101 7110 2012 09 26 lt 101 gt 7101 207 2012 09 26 lt 101 gt 7101 207 2012 05 26 lt 213 gt 7213 7101 2012 05 26 COR Count 7 COR File 235 19 View CDR 18 2012 09 28 54 2012 09 28 54 2012 09 28 33 2012 09 268 123 2012 09 28 14 7 2012 09 28 YWelltechyCDRCollectorvReceiveFrilev2012 9 2 8 68 09 35 54 Step 4 CDR server will collect CDR record for each day as CSV files That means the CDR server will store many CDR files Please press View CDR goes to CDRCollector_v1xx ReceiveFile to get the CDR CSV files The file name looks like 2012 9 28 csv and you can use Microsoft Excel to open and edit it We strongly suggest you to STOP CDR Collector if you want to view Today s call record Welltech Technology Co Ltd 117 hu WELLTECH TodayTemp csv otherwise the CDR Collector may lose the new call recorded due to the CSV file for Today TodayTem
52. N number 042xxxxxxx which is located in HQ The ePBX40 will drop 02 first and then send 2xxxxxxx to Branch Prefix 04 IP PBX Office Call Rule Digits Length 0 Max Length 25 Feature Code Office Office 1 v SIP Extension Template Copy none m SIP Trunk SIP Trunk Reg Outgoing Routing Destinati Add D i Incoming Routing Primary 893 2 Dial Group Speed Dial Secondary none Information Third none v Network Fourth none v Management re mm Sixth none ag Seventh in one Eighth none v Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level ri r2 R3 R4 In HQ set routing table as below Prefix is 2 Digits Length is 0 so the user in Branch can call PSTN number 042xxxxxxx which is located in Branch The ePBX40 will receive and allow 2xxxxxxx to send out in HQ FXO Port Prefix 2 IP PBX Office Call Rule Digits Length 0 Max Length 25 Feature Code Office Office 1 v SIP Extension Template Copy none v Copy SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing Destination Add Drop Route Password Incoming Routing Primary 201 Dial Group Speed Dial Secondary 202 v information Third 204 X Network Fourth 204 ka Management Fifth 205 m Sixth none v Seventh none 7 Eighth none v Routed Features Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level ri
53. N port only Built in NTP Client and Server Subscriber NAT Traversal IP extension devices talk between WAN and LAN port Behind NAT Support up to 8 NAT concurrent Calls Multilingual Web User Interface Management Web Browser Management Support Windows IE only HTTP Firmware Upgrade Export Import Configuration to back up your configuration Network Interface WAN x 1 port LAN x 1 port DTMF RFC2833 and SIP Info gt Capacity m 4 FXO ports Built in and external 60 SIP subscribers m 8 NAT concurrent calls 1 2 Hardware Overview 1 2 1 Front Panel Front panel LEDs of ePBX40 indicates network activities and FXO gateway ports status free Figure 1 2 1 front panel When the power adapter is connected the LED will light up green When system is startup successfully the LED will light up green When click the reset key over 5 seconds this will light up green until the system automatically reboot This will light up green when the gateway s WAN port is physically connected to the public internet When data is transmitted through this port it will flash green The default IP of WAN port is DHCP This will light up green when the gateway s LAN port is physically connected to a local network Refer to Rear Panel section in page number for location of LAN port When data is transmitted through this port it will flash green The default IP of LAN port is 192 168 123 123 10 Welltech Technology Co Ltd hu WELLT
54. Office Feature Code SIP Extension pel tk SIP Trunk SIP Trunk Reg Basic Setting Outgoing Routing Destination Add Drop Route Password Incoming Routing NE res sd Speed Dial T 38 FAX Information Routed Features Fixed Outgoing Call Rule Route Timeout Route Level pi R2 L R3 R4 The following table describes the table in this screen Table 3 2 7 2 Outgoing Routing Digits Length Set up the digit length of dialed number if user doesn t want to limit the length please set up this parameter to 0 The maximum length is 20 Note If you set up the Digits Length as a specific value such as 10 the dialed number digits length should full match to 10 or you can set up the Digits Length to 0 to ignore the digits length limitation Selected allowable outgoing call office or location Template Copy It will copy settings for below Basic Setting and Routed Features based on the other Outgoing Routing record Basic Setting Primary Secondary There are up to 8 priorities for each routing rule if ePBX40 fails Welltech Technology Co Ltd hu WELLTECH Third Fourth Fifth to route to primary destination three times it will try to route to Sixth Seventh and secondary or third destination until eighth destination Eighth Destination Each Priority has one destination number to fill in Note Before setting up the Routing Table Trunk information in the Trunk page has to b
55. PBX to set up voice codec priority at G 711U when ePBX40 go back to normal operation mode Click Apply and Soft Reset to take effect of your setting See the following webpage General Setting PSTN Line No Line ID for Analysis 1 Apply Cancel Step 7 Use third party program to analyze recorded disconnect tone The procedures were described at another chapter at this user guide Table 3 1 3 1 Disconnect tone Recording Commands Export Export recorded disconnect tone file to your computer It is a Pret E Poneuniptireatee PSTN Line No Enter a busy Phone number which was connected at PSTN Apply Click the Apply button to save your settings and exit this screen Cancel Click the Cancel button to give up change Line ID for analysis To select a FXO Line ID FXO Line port from 1 to 4 to use 33 Welltech Technology Co Ltd tu WELLTECB 3 2 Configuration This screen helps you configure the following features of IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group and Speed Dial System Information Lontiguration IP PBX lication Appsmb 140306 580 ap Office Call Rule App Library Libsmb lib Feature Code Hold Tone Music RBT mario wav SIP Extension Configuration contfiguration ctg SIP Trunk IVR SMB Eng Male 100 ivr SIP Trunk Reg 3 Model Name epbx40A Outgoing Routing
56. PV4 Only v DHCP v Enable Disable 168 95 1 1 168 95 192 1 In ePBX40 prepare Extension accounts for Client device There are 10 default Extensions from 101 to 110 so we use the default setting for this Example See the following ePBX40 webpage These extensions can be external IP Phone or FXS Gateway For more information about Extension page please go to user s manual CH3 Full Web Configurations Welltech Technology Co Ltd 96 fn WELLTEC Ti SIP Extension IP PBX Select Extension Number v Comment NAT Traversal Dial Plan Office Call Rule E 101 none Disable ext allroute amia cog T 102 none Disable ext allroute Aaaa o 103 none Disable ext allroute nen Reg 104 none Disable ext allroute Outgoing Routing a 105 none Disable ext allroute Incoming Routing T 106 none Disable ext allroute Dial Group a 107 none Disable ext allroute Speed Dial w 108 none Disable ext allroute Information E 109 none Disable ext allroute Network E 110 none Disable ext allroute Management Modify Delete Total Count 24 Number Search Total Page 3 Page 1 Next For LP389S or iP380 IP Phone register to ePBX40 you can use default SIP extension number or modify it For Example IP Phone LP389S registers to ePBX40 with account 108 of default SIP extension You can set up the SIP configuration of LP389S by its LCD or you can also login its WEB interface Go to SIP lines setup the proxy server address and regis
57. R server You can define the CDR Mode to Storage ePBX40 will store the CDR records inside ePBX40 after end of each call The inside CDR storage maximum is 500 records of CDR If the storage space was full the latest record will replace the existing one by date and time Note If you choose the CDR Mode to store you can download the CDR file by Welltech Technology Co Ltd hu WELLTECH pressing Export button of Export CDR field When you export CDR file ePBX40 will clean the CDR records from storage memory ePBX40 can only store 500 CDR records maximum If you do not export the CDR file when the records are full the latest call record will replace the earliest CDR recorded one Note ePBX40 don t provide any warning messages to indicate CDR storage are full CDR Server If you choose the CDR Mode to Real Time input the IP address of CDR server here CDR Server If you choose the CDR Mode to Real Time here you can change the destination port Port Export CDR If you chose the CDR Mode to Storage you can press Export button to download the CDR file The CDR file was built at CSV file format This field defines the maximum ring time if the call is made between Extensions to Ext Ring Time Extensions or extension to IP Phone The ring stops and drop call automatically once 20 seconds arrive Default time is 20 seconds Out Ring Time This field defines the maximum ring time if the call is made from Extension t
58. R3 R4 Figure 4 Outgoing Routing IP PBX Select Prefix Digits Length Office Destination Office Call Rule E 02 10 Office 1 201 202 203 204 205 Feature Code Add Modify Delete SIP Extension E SIP Trunk Total Count 1 Prefix Search Total Page 1 Page 1 SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial Figure 5 128 Welltech Technology Co Ltd fn WELLTEC D 3 Outgoing via remote FXO Gateway In this case we use Wellgate2540 4 port FXO and Wellgate2680 8 port FXO for example Step 1 Creating a new SIP trunk or using default sip trunk on EPBX40 EPBX40 prepare 2 SIP trunk numbers of 888 and 889 by default see SIP Trunk IP PBX Select Trunk Number Comment NAT Traversal Dial Plan Maximum Channels Office Call Rule E 888 none Disable from pstn Feat Cod ener 889 none Disable from pstn SIP Extension Modify Delete SIP Trunk SIP Trunk Reg Total Count 2 Number Search Total Page 1 Page 1 Outgoing Routing Incoming Routing Dial Group Speed Dial information Network Management Figure 6 Step 2 using Wellgate2540 sip trunk figure 7 to register number 888 and Wellgate2680 sip trunk figure 8 to register number 889 Device Setting VOIP Setting Y VOIP Ad Dialing Plan FXO Setting D 9 Route Plan 0 Figure 7 129 Welltech Technology Co Ltd tu WELLTECB A Proxy Setting Proxy Redundant Mode SIP Setti
59. Trunk the remote SIP Server or IP PBX may attempt to authenticate this Call for security consideration ePBX40 Should reply correct Account ID and Password to remote Server or IP PBX How does ePBX40 know which ID and Password it should send When the call is going to SIP Trunk via ePBX40 the remote SIP Server or IP PBX may reply a 407 code SIP protocol format to ePBX40 which contains a parameter called Realm for authentication ePBX40 will re sent this call and contains correct ID and Password based on the Realm which was configured here The Realm should be unique For more information about Realm please contact with your ITSP Service provider s or remote SIP Server technician If you have multiple ePBX40s to connect in a group you may want those ePBX40s to call each other You should set up the Extension to let those ePBX40 can register to each other other IP PBX and you should configure unique Realm in the webpage of Configuration gt IP PBX Status Once SIP Trunk is configured and enabled here will show the er aera eer Apply Click Apply button to save your customized settings and exit ee ne aren nr Click Cancel button to exit this screen without saving Welltech Technology Co Ltd 62 burn Example 2 Enable SIP Trunk Setting Click Add or Modify The screen appears as follows Figure 3 2 6 3 SIP Trunk Setting SIP Trunk Setting Enable Line Number 070070 Account 070070 Password
60. You can record the default greeting and the other announcements by Extension 4 1 3 Call Forward on Busy ePBX40 supports server forward Dial 90 to activate Call Forward on Busy and 91 to deactivate For example extension 101 dial 90102 there will be an announcement to notify you the call forward is enabled and someone call to extension 101 but it is on the phone The call will be routed to extension 102 4 1 4 Call Forward on No Answer ePBX40 supports server forward Dial 92 to activate Call Forward on No Answer and 93 to deactivate For example extension 101 dial 92102 there will be an announcement to notify you the call forward is enabled and someone call to extension 101 but it is no answer The call will be routed to extension 102 4 1 5 Call Forward Unconditional ePBX40 supports server forward Dial 72 to active Unconditionally Forward and 73 to deactivate For example extension 101 dial 72102 there will be an announcement to notify you the call forward is enabled and someone call to extension 101 the call will be routed to extension 102 directly 4 1 6 Call Forward Unavailable If subscriber is not registering the call will be forwarded to another number when Unavailable Forward is enabled To activate Unavailable Forward press 94xxx where the 94 is the feature code to activate Unavailable Forward and xxx is the destination number Pressing 95 to deactivate For example extension 101 dial
61. able Busy forward function by adding forwarding number Unavailable FWD Comment MailBox Apply Cancel Welltech Technology Co Ltd You can input a 20 bytes note for each extension here User can select to disable or enable mail box function If this function is enabled user could input e mail address for the Extension When having voice mail of incoming call system will send this voice mail to the specified e mail address Click on the Cancel button to give up these changes Enable Unavailable forward function by adding forwarding number Click on the Apply button to save your customized settings and exit this screen hu WELLTECH SIP Trunk Configuration When external FXO devices were installed at either local LAN or remote locations as well as IP Trunk for instance WellGate 2540 or 2680 or connect to other SIP Server or IP PBX via external IP network the SIP Trunk field has to configure properly To change SIP Trunk configuration click Configuration and click the SIP Trunk table as well The screen appears as follows Figure 2 1 3 1 SIP Trunk SIP Trunk Select Trunk Number Comment NAT Traversal Dial Plan Maximum Channels 0700777777 none Disable ext allroute 1 82263290 82263290 Enable from pstn 2 888 none Disable from pstn 889 none Disable from pstn Add Total Count 4 Number Search Total Page 1 Page 1 The following table describes the features at above screen Table 2 1 3 1 SIP Tr
62. ain NAT Setting W Primary Proxy Server 192 168 22 100 VOIP Setting Primary Proxy Server Port 5060 VOIP Advance Outbound Proxy Server Dialing Plan Outbound Proxy Server Port 3 Primary Proxy Server Keep Alive Enable Disable SIP Trunk Keep Alive Time sec Route Plan O Secondary Proxy O Enable Disable Secondary Proxy Server Status vo a Secondary Proxy Server Port Maintenance Y Secondary Outbound Proxy Server Secondary Outbound Proxy Server Port Register Expires 60 Secondary Proxy Server Keep Alive Enable Disable Keep Alive Time sec For WellGate 2608 please go to General configuration gt SIP Setting page to enter proxy server information and Line Setting page to enter accounts information After configure please press Apply and Reboot system For more information about WellGate 100 Welltech Technology Co Ltd hu WELLTECIP 2608 please go to Welltech company web page www welltech com at support amp downlad gt VOIP Gateway gt WellGate 26xx gt 26xx User Manual V108a pdf to download and refer it Set up Proxy server information as following picture Proxy Setting Proxy Redundant Mode gt ork Configuratio Ce TES ic E SIP Setting Domain Name Expire Time sec MWI TTL sec SIP Advanced Setting Primary proxy 0 Payload Type Setting Outbound proxy Line Setting Qos S SIP Trunk Configuration oS Setting i Number Account Pa
63. allroute NAT Traversal Disable BLF Disable Enable Apply cancel The following table describes the table in this screen Table 3 2 4 3 Extension Setting Quick Add Enter the number of the Quick Add If you enter 24 a new extension number will be created by increasing one number from starting extension number within 24 numbers For instance the starting extension number is 330 the new created numbers are from 330 to 353 Extension Number Assign the starting number of Extension This number is also the register name for device Welltech Technology Co Ltd hu WELLTECH Password Call Group Pickup Group Dial Plan leike Technology Co Ltd Select Normal option to Subscriber Type Assign the register password for device to register on ePBX40 the password will automatically increase by 1 digit You can use the Call Group parameter to assign an Extension to one or more groups It means the SIP extension can be picked up by other group Use Pickup Group option in conjunction with this group to allow a ringing phone to be answered from another extension Note Pickup Group is used to control if one extension can answer a neighbor ring Both extensions have to configure to the same call group and pickup group to implement Pickup ring call By default dial code 1 can answer any ringing extensions in the same call group and pickup group You can define multiple Call Groups and Pickup Groups to one Ex
64. as shown Figure 3 5 6 1 Music Upload Music Upload Hold Tone Music RBT Music Upload nagement File MR etn SMTP Setting VM Setting After pressing Apply please wait for successful Secutity message and DO NOT power off Firmware Upload You must upload both the WAV and G729 music while uploading the music file WAV format should be PCM Channel Mode Mono Frequency 8K Bit Rate 16 bit Import Setting File size should be less than 2M Export Setting Reset To Default Soft Reset Reboot System Music Upload The following table describes the feature in this screen Table 3 5 6 1 Music Upload Hold Tone Music RBT Select this option to upload ePBX40 Hold Tone or Music RBT file from your computer The default is Application Music Upload File Type in the location of the file you want to upload in this field or click the Browse button to find it Click Browser to find the file you want to upload Apply Click the Apply button to begin the upload process This process may take about two minutes Click the Cancel button to exit this screen without saving Note After uploading successfully on screen will show up related information Please reboot system to renew settings 88 Welltech Technology Co Ltd hu WELLTECH 3 5 7 Import Setting If You have saved ePBX40 s configuration file before by using EXPORT Command from ePBX40 you can import this file back to this ePBX40
65. ase set up to 0 Off 2 0 10230ms Some tone may provide the second cycle of tone cadence This field support OFF time of the second cadence tone If your country s PSTN has not the second ON OFF time please set up to 0 Deviation ON OFF The tolerance of cadence ON OFF time time Dial FXS Only This row is to configure Dial tone frequency and cadence time Call Waiting FXS This row is to configure Call Waiting tone frequency and Only cadence time Ring Back FXS Only This row is to configure Ring Back tone frequency and cadence time Disconnect 1 FXO There are two sets of disconnect tone to configure The first set only of disconnect tone To configure disconnect tone for FXO port to detect in order to release FXO port after call was dropped Disconnect 2 FXO There are two sets of disconnect tone to configure The second only set of disconnect tone To configure disconnect tone for FXO port to detect in order to release FXO port after call was dropped Stutter Dial FXS Call Waiting message light for analog phone set only ae Busy Busy FXS only only This row is to This row is to configure Busy tone frequency and cadence time Busy tone frequency and cadence time Apply Click on the Apply button to save your customized settings and exit this screen Click on the Cancel button to give up change 3 1 3 Disconnect Tone Recording This section is going to illustrate how to record disconnect tone w
66. at extension is allowed to do and what to do with incoming calls for this extension In this field you can Choose 5 dial levels for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc ext only means this subscriber can only call to Extension ext R1 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 ext R12 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 and R2 ext R123 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such Dial Plan can call to Extension and Route Level with R1 R2 R3 and R4 allroutes Note For more information about Route Level please refer to the user manual Chapter 3 2 7 Outgoing Routing NAT Traversal If the Extension device is installed behind a device performing NAT such as firewall or router and need to register to ePBX40 on public network this extension has to enable this function Enable NAT Traversal to force ePBX40 to ignore the contact information for the Extension and use the address from which the packets have been received Fixed Trunk ID User can define a Fixed Trunk for a certain extensions When Such extension makes an outgoing call via routing table ePBX40 will check Fixed Outgoing Call Rule first If
67. ate IP address It doesn t support data Internet connection 10 100 Base T RJ 45 socket for WAN port connects to the Internet IP network The IP address of WAN port is used for other extensions to register at ePBX40 IP PBX DC12V 1 5A The power socket input with DC 12V at 1 5A rating 11 Welltech Technology Co Ltd firm CH2 Start to configure ePBX40 2 1 Connection ePBX40 Step 1 Connect LAN port of ePBX40 with your computer via crossover cable directly or connect with Switch Hub via straight through cable Step 2 Prepare one computer and change the IP address to be static fixed IP at 192 168 123 12x with subnet mask 255 255 255 0 Note Please use Windows XP IE 6 0 web browser or above version to configure ePBX40 webpage setting Welltech products don t support other Web Browser such as Firefox to configure Otherwise you may not be able to save your changes at webpage Step 3 Open IE Browser and link to default LAN IP address of ePBX40 at 192 168 123 123 with default port number 10087 i e http 192 168 123 123 10087 Step 4 Login ePBX40 with default user ID root and Password root After login ePBX40 you can start to configure basic and advanced features User ID Password Apply Cancel Suggest to view with IE 6 0 or above Step 5 To start To make ePBX40 work some basic and advanced configurations have to be done first those include Network WAN and LAN IP address Extensio
68. clicking checkbox next Delete A Trunk Number can be deleted by clicking the checkbox next pre Potm tam amter anseia e sane ten Number Search Enter the search Trunk Number then click enter key The hl screen will display matched search Trunk Number Total Page This field shows Total Page information Page This field shows Page Number information You can Enter page number then click enter key The screen will display this page data 55 Welltech Technology Co Ltd tu WELLTEC Ti Next Prev Click the Next Prev to Next Previous Page The system will auto display the Next or Previous Information Example 1 Set up external FXO gateway as SIP Trunk Click Add Modify The screen appears as shown below Figure 3 2 5 2 Trunk Setting Trunk Setting IP PBX Trunk Number 888 Office Call Rule Password Feature Code FT ir kra SIP Extension SIP Trunk si lie Mi ersal Di Ww SIP Trunk Reg NAT Traversal Outgoing Routing Port Incoming Routing External Server Address Dial Group Maximum Channels Speed Dial Outbound Caller ID 1 38 FAX Caller ID Display Name Information Le re Comment Hi Networ Mansa CLIR Support 8 Disable _ Enable Management The following table describes features in this screen Table 3 2 5 2 Trunk Setting Trunk Number Assign the number of Trunk This number is also used as the register name for Trunk device Note The Trunk Number can also be a Trunk ID
69. ct tone r xrnnnxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnvennnnuen 120 5 5 Small office IP PBX applicatioOn rrrnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnennnnner 125 Figure List Figure 1 2 1 front panel r arennvennvennvennvrnnnrnnurnnurnnunnnunenunenunennnenne 10 Figure 2 1 1 Network Setting srrenrrnnvennvenurervrrsennnnnunnnunenunennnenne 13 Figure 2 1 2 1 Line Setting up to 4 Lines 15 Figure 2 1 2 2 SIP Extension up to 60 external IP devices 15 Figure 2 1 2 3 Line Setting built in 4 port FXO xesuvennnr 17 Figure 2 1 2 4 Extension Setting External 60 IP devices 17 Figure 2 1 3 1 SIP Trunk earennvennvennvennvrnnnrnnurnnurnnunnnunenunenunennnenne 21 Figure 2 1 3 2 Trunk Setting eesvaenvrnnvrnnvrnnurenurnnurnnunenuvenunenne 22 Figure 3 1 1 1 Line Setting built in 4 port FXO gateway account number arersurennvennuvennvrnnuvennuennunennurennnennunennvennunennuennunene 27 Figure 3 1 1 2 Line Setting Details setting of built in 4 port FXO LiM S ccccccccccsccscecsesescssvsvesecucsesesesesscacssesesssssssssseaceueneuesescaceeeeee 28 Welltech Technology Co Ltd hu WELLTECH Figure 3 1 3 1 Disconnect tone Recording Procedures 32 Figure 3 2 1 1 IP PBX Setting 35 Figure 3 2 2 1 Office Call Rule rrnnvrnnvrnnvrenurenurnnunnnuvenuvenunenne 40 Figure 3 2 1 2 Office 1 Call Rule errrenrrenvrenurennrnnurenuvenuvenuvenne 41 Figure 3 2 3 1 Feature Code
70. d New SIP Trunk or modify one to configure ePBX40 register to IP Telephony Service provider ITSP ITSP will provide related account information for ePBX40 to register After disable this SIP Trunk both outgoing call and incoming call don t allow to go through this trunk Click Add or Modify The screen appears as shown Figure 3 2 6 2 SIP Trunk Setting SIP Trunk Setting Enable Line Number Port 5060 SIP Domain Realm Status No Register The following table describes the table in this screen Table 3 2 6 2 SIP Trunk Setting Check to enable this SIP Trunk Blank to Disable Line Number Line Number for registering to ITSP SIP Server or neighbor renee liege eters me SP Sve rear Account Account Name or ID for registering to ITSP SIP Server or td Password Account Password for registering to ITSP SIP Server or ret ee t SF Seow e ee 6 Welltech Technology Co Ltd 1 hu WELLTECH IP Address DNS Enter IP address or domain name of ITSP server Port number of remote ITSP server or IP PBX for registering You can insert the SIP Domain here if it is necessary Some SIP Domain Realm SIP platform may verify incoming correct SIP Domain which was located in the From header of SIP protocol Modify this field let ePBX40 register to SIP Trunk successfully Realm configuration of ITSP SIP Server or another ePBX40 or IP PBX Note When a call was initiated from ePBX40 to a remote SIP
71. d it Import Click the Import button to upload greeting file Apply Click the Apply button to save your settings and exit this screen Click on the Cancel button to give up change Welltech Technology Co Ltd 42 yanim 3 2 3 Feature Code ePBX40 provides the following features to extensions To activate these features please use dial key of FXS analog phone or IP Phone to dial ePBX40 to set up these features It only applies to that FXS analog phone or IP Phone that you are dialing from The factory default feature code is shown as Webpage of ePBX40 To change your desire Feature Code click Configuration and then click the Feature Code table The screen appears as shown below Figure 3 2 3 1 Feature Code Feature Code Feature Code DND Activated 78 DND Deactivated 79 UCF Activated 72 UCF Deactivated 73 BF Activated 90 BF Deactivated 91 NAF Activated 92 NAF Deactivated 95 UAF Activated 94 UAF Deactivated 95 DUCF Start 87 DUCF Activated 88 DUCF Deactivated 89 CF Deactivated 96 CLIR per call Prefix 67 CLIR Activated 31 CLIR Deactivated 32 Ext Pwd Activated 80 Ext Pwd Deactivated 81 Group Picked Up 1 Specific Picked Up 213 43 Welltech Technology Co Ltd hu WELLTECH The following table describes these features in this screen Table 3 2 3 1 Feature Code DND Frys The code is to activate DND Do Not Disturb Default is 78 DND DND Deactivated The c
72. e The incoming call rule is used to look for the extension number that is matched with the DNIS Receiver side which had been processed by digit manipulation If there is not any extension found this call will be rejected Figure 3 2 8 2 Incoming Routing Setting Incoming Routing Setting Prefix 070070 Digits Length 6 Add 999 Drop 6 The following table describes the features in this screen Table 3 2 8 2 Incoming Routing Setting Prefix Enter the prefix number for routing rule Digits Length Enter the Digits Length to compare incoming number if user Welltech Technology Co Ltd hu WELLTECH doesn t want to limit the length please set up this parameter as 0 no limitation of digit length The maximum length is 20 If you set up the Digits Length as a specific value such as 10 the incoming number should match to 10 exactly or you can set up the Digits Length to O to ignore the digits length limitation If the incoming number from external SIP Server or IP PBX equal to Prefix you should set up the Digits Length to meet this Prefix s digits length If the incoming number does not equal to Prefix you can set up the Digits Length as 0 to ignore Digits Length Add Enter the Add assigned number For example if you have set up 999 here and you do not set up Drop number Suppose incoming number is 070070101 the ePBX40 will add 999 then this number 999070070101 as the incoming numbe
73. e configured first Then this field contains the Trunk ID for choosing If the Trunk was set up to Dynamic in the Host field and it doesn t register ePBX40 it will skip this priority directly and route call to next priority immediately If the Trunk was set up to an Address in the Host field and this Address is not reachable ePBX40 will try three times first If it still fails ePBX40 route call to next priority To add assigned number in front of dial number For example you set up 02 here and the called number is 03123 ePBX40 add 02 and send out 0203123 as the called number To drop specified length of number For example you set up 2 here and the called number is 03123 ePBX40 drop 03 and send out 123 as outgoing number Note If you set up both Drop and Add features ePBX40 will implement Drop first and then Add DROP has the first priority than ADD to implement at this route rule Route Password Set up password here ePBX40 will request password before sending the dialing number to Trunk ePBX40 will play IVR announcement to ask for entering password to verify authority Routed Features ePBX40 will use the Fixed Trunk ID to route this call from Fixed Outgoing Call Rule extension if you have enabled both Fixed Outgoing Call Rule here and Fixed trunk ID at Extension Setting That means ePBX40 will route the call to a fixed Trunk ID if you enable this feature For example you have set up Fixed Trunk ID to 888 at e
74. erver or IP PBX service provider needs information for authentication Maximum Channels This feature limits the maximum channels for this Trunk For example you set up 2 at this field only 2 outgoing calls could go through this Trunk Default is no limitation maximum calls Outbound Caller ID Some service providers require the correct registered caller ID if it received an incoming call ePBX40 will send the Extension s caller ID to this Trunk as default value if this field left empty Note e Normally SIP From URI contains the Extension s calling ID and ePBX40 s IP address but some ITSP SIP Server may reject this call due to security consideration You can modify the Calling ID and IP Domain in the fields of External Server Address and Outbound Caller ID when the call is going through ePBX40 to the Destination Trunk to avoid such security issue If you have installed a Welltech FXO gateway as the Trunk you can use the default Trunk number 888 and 889 as the FXO s register number For the FXO gateway you may simply configure these fields Trunk Number Password Host Dial Plan Keypad NAT Traversal and RTP Mode If you set up the ITSP external SIP Server or IP PBX as the Trunk you may need to set up the following configuration Port External Server Address and Outbound Caller ID Caller ID Display When inbound call is coming from either external FXO Trunk or Name IP trunk such as 888 The caller ID Name will be
75. estriction status Ext Pwd This field shows Extension Password information Total Count This field shows Total Count information Number Search Enter the search number and click enter key The screen will ot display matched search data Page This field shows Page Number information You can Enter page number and click enter key The screen will display this page data Next Prev Click the Next Prev to Next Previous Page The system will pr edel 3 3 2 Call Monitor Click Information gt Call Monitor table The screen appears as follows Figure 3 3 2 1 Call Monitor Call Monitor State Caller Number Called Number Start Time Elapsed Time Others gt Local ext 52265732 674 2011 11 18 17 47 42 Ohom245s Total Count 1 Number Search Total Page 1 Page 1 The following table describes the features in this screen Table 3 3 2 1 Call Monitor State This field shows State information and status i Answered blinking Ringing Caller Number This field shows Caller Number information Called Number This field shows Called Number information Start Time This field shows Call start time and Date information 75 Welltech Technology Co Ltd hu WELLTECH Elapsed Time This field shows Elapsed Time information Total Count This field shows Total Count information Number Search Enter the search number and click enter key The screen will Hue ex an matched search data Total Total Page gt This field shows Total This
76. etting IPV4 mrrrrnrrnrrnrsnrrnssnvrnssnrrnssvrenssvrenssvrnnssvrnsssvrssen 81 Table 3 5 1 1 Time Setting rrrmnrrrrnrnrrrnsnrrnnsnrenssnvenssnvenssnvenssnrensnnrensnvrnnsnvressnvensene 82 TERS NPs 84 Table 3 5 3 1 VM Setting rrrrrrvrvnssrranssvrnnsnvrnnssvrnssnvrnssnvrnssnvenssvrenssvrenssvrnsssvrnsssvrnsen 85 Table 3 5 4 1Security mmmnmumrmmurrmveessrrreessrrrrssssrrnssssrrnsssrensssvvenssnnre 86 Table 3 5 5 1 Firmware Upload mmrrvvrvnrrsrrrnnnrsrrrnnsssnrrrnnsssrrnnsssrnrrnnsssnvrnnnsssnrre 87 Table 55 61 Music UPA 88 Table 3 5 7 1 Import Setting mmsrrnrrsvrarsvrrnnrvrnssvrrnsrnrensrnrenssvrenssvrnnssvrnnssvrnsssvrneen 89 Table 3 5 8 1 Export Setting mmmrrmnvvrnrrrvvrrsrerssvrerssnvenssnrenssnrenssnrenssnrensnvrnssnvrnsen 90 8 Welltech Technology Co Ltd hu WELLTECH CH1 Overview ePBX40 is an IP based PBX which includes legend digital PABX telephony services Auto Attendant and Music Ring Back Tone features together It has built in 4 port FXO gateway to reduce installation extra jobs ePBX40 is not only an IP PBX but also an efficient communication tool to help your business and management more efficient With flexible and full functionality ePBX40 gives a complete transition from traditional PABX to the new generation IP PBX 1 1 Specifications gt Protocol m SIP RFC 3261 Compliance WAN Network Support Fixed IP DHCP And PPPoE mode gt IVR m Web Based Auto Attendant Call Rule
77. g rwwurrovnnrnronnrrarennnrnrenesnnrenennnrensnnnrenennnrevernnrenernnvevennnner 15 Tapie 2 1 2 2 SPRE 16 Table 2 2 1 3 Line Setting rrrrrrrrrrrrrnrnrennrrrrnvrrrrnvrrrrnvrresnrrsrsvrnersnrnsesnrnsenvressnvnssen 17 Table 2 2 1 4 Extension Setting rrrrrvrrrrrrvrrrvrrnnsrvrrnrsrnrrnssrnrrnsssrrnsssnrensssvrenssnnree 18 Table 2 4371 SIP TUNK Ser 21 TRE 2 43 22 MUNK SMN 22 Table 3 1 1 1 Line Setting rrrrvrsrvrarrrvrnrsvvrnnsrvrnsrvrnssnrenssnvenssvvenssvrnsssvrnsssvrnsssvrneen 27 Table 3 1 1 2 Line Setting mr wmrrvrrrrrvrrrrrvrrrrerrsnrerssnrenssnrenssnrenssnrenssvrensnnressnrrnsen 28 Table 3 1 2 1 Tone Setting mrrruurrrvnrsrrvnsnrrnnsnrrnssnvenssnvenssnrenssnrensnnrnnsnvrnnsnvrnssnvensene 30 Table 3 1 3 1 Disconnect tone Recording Command c cece 33 Table 3 2 1 1 IP PBX rrerrornrrronrersversvrnssvrrsvressvrssnressvrssvressvrssvressvessvressvessnressvessvressvessnee 35 Table 3 2 2 1 Office Call Rule rrrorrrrrrrrnrrrvrsnrvrrnversnvenssvenenvenernensnnensrnenssnrvsvnrene 40 Table 3 2 1 2 Extension Setting mm rmmrvrmrrrvvrrorerrrorersrnrenssrrenssnrenssrensnrressnrensen 41 Table 3 2 3 1 Feature COL semen 44 Table 3 2 4 1 Extension rmrrrvvrensvrernsvvernvrernvvrernvnnennsnnennnnsennnnsenneneennenesnvenesnvenenn 47 Table 3 2 4 2 Extension Setting wrrrrnrsrrrnrrvvrnrrvrrnsrnrrnsrnvenssvrenssvrenssvrnsssvrnsssvrnsen 48 Table 3 2 4 3 Extension Setting wrrrrvrrrvrarrvvrnrr
78. he ePBX40 will drop 02 first and then send 8xxxxxxx to Branch See the following webpage screen 113 Welltech Technology Co Ltd tu WELLTECH IP PBX Office Call Rule Digits Length 0 Max Length 25 Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing sa sil 15 Dial Group gt Speed Dial Secondary none v Third Fourth none Fifth none v Sixth Seventh none Eighth none Guest Allow Fixed Outgoing Call Rule Route Timeout Ri E R2 E R3 Mra Route Level In Branch set up routing table as follows Prefix is 8 Digits Length is 0 so the user in HQ can call PSTN number 028xxxxxxx which is located in Branch The ePBX40 will receive and allow 8xxxxxxx to send out to FXO Port in Branch Prefix 8 IP PBX Office Call Rule Digits Length 0 Max Length 25 Feature Code Office Office1 v SIP Extension Template Copy none o y SIP Trunk SIP Trunk Reg Outgoing Routing el Incoming Routing Primary Dial Group Speed Dial Secondary cn Third none v Fourth Fifth none v Sixth none v Seventh none v Eighth none v Guest Allow Fixed Outgoing Call Rule Route Timeout Route Level Ri R2 E R3 Mra 114 Welltech Technology Co Ltd tu WELLTECH In Branch set up routing table as follows Prefix is 04 Digits Length is 0 Drop is 2 so the user in Branch can call PST
79. hich was generated from local PSTN to inform FXO Line to release FXO port The recorded tone file was stored at RAM inside ePBX40 Please export this tone file after recording Once ePBX40 was reset or City power was fail this tone file will be lost The procedures to record disconnect tone please see the following Webpage description at Figure 3 1 3 1 After exporting disconnect tone file there is one voice frequency analysis software to tell CC _ oo 31 Welltech Technology Co Ltd firm exact Frequency Cadence ON OFF time and you need to fill in tone table for FXO Line port to detect exact disconnect tone in order to release FXO port after call Please see Section 5 4 in details Figure 3 1 3 1 Disconnect tone Recording Procedures Disconnect Tone Recording Export Disconnect Tone File Analysis Steps Step 1 Go to Configuration gt IP PBX Set Codec Priority to G 711U Step 2 Set below General Setting for Disconnect tone Analysis and soft reset ePBX Step 3 Use an IP Phone or other VoIP devices dial to the PSTN Line No which you set on Step 2 Step 4 When you hear the disconnect tone hangup your IP Phone Step 5 If Disconnect tone record success you can go back to Disconnect Tone Recording to export tone file and unzip it Step 6 Use the third party s software such as Audacity for analyzing General Setting PSTN Line No 62263290 Line ID for Analysis 7 Apply Cancel Disconnect Tone
80. ic Dial Plan ext allroute NAT Traversal Disable Port 5060 External Server Address Maximum Channels Dutbound Caller ID Caller ID Display Name Comment for HQ CLIR Support Disable Enable We suggest you to set up the DialPlan to ext allroute That means the call from HQ can use all the resource of Branch Step3 Register to each other IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group Speed Dial nformatior velmwork Welltech Technology Co Ltd In HQ register to Branch as follows Remember to set up the Realm as well SIP Trunk Setting Enable Line Number 893 Account 893 Password eee IP Address DNS 61 218 41 184 Port 8080 SIP Domain Realm IP PBX Branch Status Registered amp In Branch register to HQ as follows Remember to set up the Realm as well Enable Line Number 893 Account 893 Password IP Address DNS 61 218 41 183 Port 5060 SIP Domain Realm IP PBX HO Status Registered 111 tu WELLTECH Step4 Set up outgoing routing amp In HQ set up routing table as follows So the user in HQ can call extension 401 which is located in Branch Prefix 4 IP PBX
81. igure 3 3 3 1 System Info r rrrenvrnnvennvenurerversenunnnunnnunenuvennnenne 77 Figure 3 4 1 1 Network Setting 78 Figure 3 4 1 2 Network Routing eesveenvrenvrenvrenurenurenuvenuvennvenne 80 Figure 3 4 2 1 DDNS Setting rrennvenurnnvenuvnnnennvenunnnuennvenunnnuenne 81 Figure 3 5 1 1 Time Setting rearenarenvrnnvennvnnuennvenuvenuennvenunnnuenne 82 Figure 3 5 2 1 SMTP Setting r rrenurennrnnvenuvnnuennvenuvnnuennvenunnnuenne 84 Figure 3 5 3 1 VM Setting arenrenvevarnnvenvenurnnvnnnennenuenurnunnnsnneenee 85 Figure 3 5 4 1 Security i sussururnssnssvnnrnssnssunnnnsanssvnnnnseesseennnsmsnnn 86 Figure 3 5 5 1 Firmware Upload areennvennnrnnunennnrnnunennuennunennene 87 Figure 3 5 6 1 Music Upload eareenvennvrnnvrnnvrnnurnnurnnunnnunenuvennvenne 88 Figure 3 5 7 1 Import Setting rerarenvrnnvenuvenvennvenuvennennvenuennuenne 89 Figure 3 5 8 1 Export Setting rerarenvrenvenurenvennvenuvennennvenuvnnuenne 90 Figure 3 5 9 Rest To Default rrnnvennvrnnvrnnurnnurnnurnnunnnuvenuvennnenne 91 Figure 3 5 10 Reboot System esrrennvennuvennvennuvennvennuvennuennuvennune 91 6 Welltech Technology Co Ltd hu WELLTECH Table List TPEL LINN 11 Table 1 2 2 back panel mmsvrvvnrrorrrrnnssrrrvrnnssrnrrnnsssrvrrnnsssnrrnnnsssnvrnnssssvrrnnsssnvvnnsssnnvrn 11 Table 2 1 1 Network Setting rrnrrrnvvernvrernvrernvvrernvrrennvnnennvnnenneveenvenesnvnnennvenenn 13 Table 2 1 2 1 Line Settin
82. le Select Speed Dial Number Telephone Number F 1111 101 F 400 0282265699 F 1 1 O 3 3 F 4 4 F 4 4 F 5 5 Total Count 7 Number Search Total Page 1 Page a Note If you want to modify a current Speed Dial record you should delete the current record first and add another new one Example Set Speed Dial Number as 400 and Telephone Number as 0282265699 When caller dial 400 ePBX40 will send out this number 0282265699 as destination number Click Add or Modify The screen appears as follows Figure 3 2 10 2 Speed Dial Speed Dial Speed Dial Number 400 g Telephone Number 0282265699 The following table describes the features in this screen Table 3 2 10 2 Speed Dial Speed Dial Number Enter the Speed Dial Number The Speed Dial Number should Welltech Technology Co Ltd firm not be the same with Extension or Trunk Number or Group Number All of the Numbers should be unique inside ePBX40 system Telephone Number Enter the Telephone Number Apply Click the Apply button to save your customized settings and exit this screen Click the Cancel button to exit this screen without saving 72 Welltech Technology Co Ltd firm 3 2 11 T 38 FAX To change your T 38 FAX click Configuration and then click the T 38 FAX table The screen appears as shown Figure 3 2 11 T 38 FAX T 38 FAX T 38 FAX Mode Disable Enable T 38 Start Port 4000 T 38
83. line may not give dial tome immediately after Off Hook Apply Click on the Apply button to save your customized settings and exit this screen Click on the Cancel button to give up changes Table 2 2 1 4 Extension Setting Extension Number Assign one number which is also the SIP registration name for this extension Password Assign the register password for SIP IP devices for instance IP Phone or FXS gateway to register on ePBX40 Welltech Technology Co Ltd 18 2 huverineen Select the office group in which this extension was belonged to Call Group You can use the Call Group parameter to assign an Extension to one or more groups Pickup Group You can use the Pickup Group option in conjunction with this parameter to allow a ringing phone to be answered from another extension Note The Pickup Group is to allocate extensions to the same Call Pickup Group One extension is only authorized to pick up remote ring extensions when they are assigned to the same Call Pickup Group By default code remote ringing extensions can be answered by pressing digit 1 Extension can be defined to multiple Call Groups To enter multiple Call Pickup Group number at one Extension by a comma For example input 1 3 5 into Call Group or Pickup Group Dial Plan Describe extension dial out authority behavior Define the dialing plan for Extension It specifies the location of the instruction used to control wh
84. lookups on the hostname and replace the private IP address with the IP address returned from the DNS lookup Note You should not set up both External IP and External Host together otherwise there will be some unexpected problems occurred In other words you can only choose either External IP or External Host for Behind NAT Local Net Local Net is used to tell ePBX40 which IP address are considered local If one of calling party or receiving party is not under Local Net ePBX40 will set up the address in the SIP header that can be translated to that specified by External IP or the IP address can be looked up with External Host The format will be IP Subnet Mask Example 192 168 1 0 255 255 255 0 Apply Click the Apply button to save your settings and exit this screen Click the Cancel button to give up change Welltech Technology Co Ltd hummer 3 2 2 Office Call Rule ePBX40 can Forward an incoming call to internal voice announcement IVR or to certain destination extensions during office working hours ePBX40 provides 2 groups of office call rule 999 and 998 User can setup a FXO gateway and hotline to 999 for office 1 or 998 for office 2 to reach auto attendant which support from ePBX40 Configure ePBX40 to route calls to destination when it received an invite with 999 ePBX40 will confirm the current time and forward this call to AA Auto Attendant EXT Extension Group or Outbound If you choo
85. n about Route Level please refer to Chapter 3 2 7 Outgoing Routing At webpage configuration Go to Configuration gt Outgoing Routing gt Routed Features gt Route Level If the Extension was installed behind firewall or router and need to register to ePBX40 which stay on physical internet network this feature has to enable Enable NAT Traversal to force ePBX40 to ignore the contact information to that Extension and use the address from which the packets have been received User can define a Fixed Trunk to one extension When such extension makes an outgoing call via routing table ePBX40 will check Fixed Outgoing Call Rule first If Fixed Outgoing Call Rule is enabled ePBX40 will use the Fixed Trunk ID for the calling party That means the outbound call will be routed by Fixed Trunk ID if you define both Fixed Trunk ID and enable Fixed Outgoing Call Rule for the calling party Note For more information about Fixed Outgoing Call Rule please refer to Chapter 3 2 7 Outgoing Routing Specify the timeout value for the outgoing calls ePBX40 will drop this call if receiver device do not response this call within Timeout period Please also go to Outgoing Routing page to enable the Route Timeout function See Chapter 3 2 7 Outgoing Routing in details Enable BLF Busy Line Field function for this extension In general case BLF was used with IP Phone with LCD display to indicate your desire s extension or FXO line bus
86. n continue to dial the Extensions Incoming Routing IP PBX Select Prefix Digits Length Add Drop Office Call Rule 0700 ye i Feature Code 6 o SIP Extension SIP Trunk ull Delete SIP Trunk Reg Total Count 2 Prefix Search Total Page 1 Page 1 Outgoing Routing Incoming Routing Dial Group Speed Dial FET HO Management 108 Welltech Technology Co Ltd tu WELLTEC TM 5 2 Application of multiple ePBX40 There are two ePBX40 in two locations one is in HQ and another is in Branch We hope both companies can call the extensions between each other And we hope extensions in Branch can call PSTN via HQ 5 2 1 Connect multiple ePBX40 and call extensions between them Branch Office WAN IP 61 218 41 184 Gatev ay WG2608 FXS LP389 GateWay Case 1 Call extensions each other Step1 Set up ePBX40 Realm Set up IP PBX Realm at HQ IP PBX as SIP Setting Office Call Rule IP PBX Realm IP PBX HQ Feature Code IP PBX User Agent ePBX80 SIP Extension Proxy Port 5060 SIP Trunk SIP Trunk Reg RTP Port Start 10000 Outgoing Routing RTP Port End 20000 Incoming Routing Max Expire Time 3600 Dial Group Default Expire Time 120 Speed Dial SIP Port Append Disable Enable Information Network Codec Priority and Keypad Management Codec Priority G 711U v Keypad RFC2833 v 109 Welltech Technology Co Ltd tu WELLTECH Set up IP PBX Realm of Branch
87. nd IP Trunk This example is to configure Trunk Number to external FXO gateway and IP Trunk See the following screen at Figure 2 1 3 2 Figure 2 1 3 2 Trunk Setting Trunk Setting Trunk Number 888 Password eee Host Dynamic Y Dial Plan from pstn v Keypad Auto vi NAT Traversal HEMNE v Port 5060 External Server Address Maximum Channels Outbound Caller ID l Caller ID Display Name Comment CLIR Support Disable Enable The following table describes the features at above screen Table 2 1 3 2 Trunk Setting Trunk Number Assign one number to Trunk This number is also the registration name for this Trunk device On Net or Off Net FXO devices Note The Trunk Number can also be a Trunk ID In the Routing Table page you should define the destination of prefix route When you define the prefix route you should set the Trunk ID Trunk Number in the Trunk page first then you could enter correct Trunk ID in the Destination field Password Assign registration password of Trunk device to register at ePBX40 Host Setting the Host field to Dynamic enable one trunk device to register to ePBX40 Then ePBX40 knows how to reach that trunk device When the Host field was set to Pre define an IP address or FQDN domain name field pop up and need to define properly ePBX40 only recognizes external SIP trunk with this Pre define IP address to connect with
88. ne or PC to use in private network For instance we set IP range is 192 168 1 2 192 168 1 123 for static IP and 192 168 1 124 192 168 1 254 for DHCP e EPBX40 LAN port used static IP 192 168 1 123 default is 192 168 123 123 2 Start to configure EPBX40 Step 1 to connect LAN port IP with 192 168 123 123 by IE browser Step 2 to be changed LAN port IP to 192 168 1 123 subnet mask 255 255 255 0 WAN port IP to 61 218 42 211 subnet mask 255 255 255 240 default gateway 61 218 42 209 see figure 2 126 Welltech Technology Co Ltd tu WELLTECB Mode Network IP Address DDNS Srv Subnet Mask Default Gateway Primary DNS Secondary DNS Default Gateway Backup Mac IP Address Subnet Mask NetWork Setting WAN Fixed DHCP PPPoE 61 218 42 211 255 255 255 240 61 218 42 209 168 95 1 1 61 220 126 3 Disable Enable 00 01 A8 FF 08 4AA LAN 192 166 1 123 255 299 255 0 Marc 00 01 48 Network Routing Table Destination Netmask Modify Delete Gateway Figure 2 Step 3 register to EPBX40 by IP Phone or FXS gateway or other SIP software EPBX40 prepare 10 extension numbers by default User can to use it or to create new extensions see figure 3 SIP Extension IP PBX Select Extension Number Comment NAT Traversal Dial Plan Office Call Rule E 101 none Disable ext allroute Feature Code _ i LI 102 none Disable ext allroute SIP Extension
89. net Mask 255 255 248 0 Tv Sees Default Gateway Primary DNS Secondary DNS Default Gateway Backup Mac IP Address Subnet Mask Mac 192 168 16 254 168 95 1 1 61 220 126 3 i Disable Enable 00 01 A8 FF 00 cD LAN 192 168 123 123 255 255 255 0 00 01 A8 FF 00 CC Network Routing Table Select Destination Netmask Gateway E 192 168 8 0 255 255 255 0 192 168 8 1 Ei e Eo Delete The following table describes the table in this screen Modify Table 3 4 1 1 Network Setting w foeseptn gt Mode or PPPoE Enter the IP Address if Fixed IP mode was set Enter the Subnet Mask Address if Fixed IP mode was set IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Default Gateway Backup Welltech Technology Co Ltd Select ePBX40 WAN port network mode to be Fixed IP or DHCP Enter the Default Gateway Address if Fixed IP mode was set Enter the IP address for Primary DNS The default is 168 95 1 1 Enter the IP address for Secondary DNS The default is null Select Enable option if any connection problem occurred on primary default gateway connections all the traffic will be hu WELLTECH routed to the secondary default gateway for proper operation The default is Disable Secondary Default Enter the Secondary Default Gateway If you choose the Gateway Check Point Default Gateway Backup to Enable Enter the Check Point IP address ePBX40 Ping this
90. ng Primary proxy M 1921681123 SIP Advanced Setting Outbound proxy O es Payload Type Setting SIP Trunk Configuration Line Setting QoS Setting Forward Forward Number Dev aerate gt Je neno Port Hunting Ca EC CC Speed Dial Setting Caller ID Setting CDR Setting Syslog Setting Lines 1008 ma au 0 CO Figure Step 3 go to Epbx40 web page Configuration gt Outgoing Routing to configure destination via number 888 or 889 130 Welltech Technology Co Ltd
91. ng Cadence v 350 440 13 13 250 250 250 0 10 Ring Back Cadence v 440 480 13 13 1000 2000 0 0 10 Disconnect 1 Cadence v 479 69 13 13 270 270 270 270 10 Disconnect 2 Cadence v 480 620 13 ia 250 250 250 250 10 Stutter Dial Cadence v 350 440 13 13 1000 100 0 0 10 Busy Cadence v 480 620 13 13 500 500 500 500 10 Step 9 Click apply and reboot it Notice About more disconnect tone type information Such as single frequency Please go to Welltech company web gt FAQ gt Analyze Disconnect Tone of Wellgate 2540 to refer it 124 Welltech Technology Co Ltd hu WELLTEC 5 5 Small office IP PBX application Mobile with jE SIP App IP Phone iP380 Modem IP PBX Dr N ePBX80 E A Router with DHC VP RJ 45 Ethernet DN 2 gt Switch gt 9 D 2 9 IP Phone iP380 Computer for Internet Figure 1 Notice the EPBX40 default codec is G729 we support codec for g 29 g711a g711u but just one can be selected to use so please make sure your SIP device or SIP App software supports codec for g729 125 Welltech Technology Co Ltd burn Configure of this case see figure 1 1 Introduction of network environment e ADSL Modem for EPBX40 WAN port and Router with DHCP server use set for static IP or PPPoE we suggest you to use static IP for instance we set WAN IP is 61 218 42 211 subnet mask is 255 255 255 240 default gateway is 61 218 42 209 e DHCP server for IP Pho
92. ns extension number and password and Line FXO ports account number and dial rule Notice please remember to back up your configuration and IVR package after you have configured them Please go to page of Export Setting to export and save them at your computer 12 Welltech Technology Co Ltd hu WELLTECH 2 1 1 Network Configuration To change your Network Setting click Network and then click the Network Setting table The screen appears as follows Figure 2 1 1 Network Setting NetWork Setting WAN Mode amp Fixed DHCP PPPoE IP Address 192 168 227 104 Subnet Mask 255 255 248 0 Default Gateway 192 168 16 254 Primary DNS 168 95 1 1 Secondary DNS 61 220 126 3 Default Gateway Backup Disable 9 Enable Secondary Default Gateway 192 168 19 253 Check Point 168 95 1 1 Current Used Default Gateway Mac 00 01 A3 FF 00 CD LAN IP Address 192 168 123 123 Subnet Mask 255 255 255 0 Mac 00 01 A8 FF 00 CC Network Routing Table Select Destination Netmask Gateway 192 168 3 0 255 255 255 0 192 168 8 1 Add Apply Cancel The following table describes the features in this screen Table 2 1 1 Network Setting Label Description WAN Port Setting Mode Select ePBX40 WAN port network mode to be Fixed IP DHCP or PPPoE Note If you want other extensions IP devices from Internet to register to ePBX40 via WAN port you have to select Fixed IP mode and give a static and physical IP address IP Address
93. nsion and Route Level with R1 ext R12 means this FXO Line incoming call only go to Extension and Route Level with R1 and R2 ext R123 means this FXO Line incoming call only go to Extension and Route Level with R1 R2 and R3 ext allroutes means this FXO Line incoming call only go to Extension and Route Level with R1 R2 R3 and R4 allroutes Note For more information about Route Level please refer to the user manual Chapter 3 2 7 Outgoing Routing Each FXO Line incoming call can directly Hotline Direct forward to your predefined Office 1 Office 2 a group of extensions and your desire extensions such as operator or Mobile phone select one free FXO line to dial out or use SIP trunk to dial or City phone call Your local Telco PSTN s caller ID specification could be either DTMF or FSK Bellcore protocol You need to consult your local PSTN company s specification and give proper Caller ID type configuration in order to detect and carry Caller ID to extension when there is an incoming call PSTN line or PBX extension drop tip ring loop current to present a disconnect call ePBX40 has this feature to detect the absence of loop current in order to release FXO Line FXO port answers an incoming call automatically after pre configured Ring count reached The Ring Count has to set up to 2 if you want to detect FSK type caller ID from PSTN line This delay time was used to wait for Dial tone before sending DTMF digits Some PSTN
94. number should NOT be the same with Extension Trunk Number and Speed Dial Number All of the Numbers should be unique at ePBX40 system Telephone Number Enter the Telephone Number to join this Dial Group You can enter multiple numbers by a comma such as 101 102 103 Ring Type You can choose the Ring type for Dial Group Ring All Ring all numbers at this group Sequential Ring Ring first one until Pre Configured maximum Ring time If no answer this call it ring to next extension and Random Ring Extension maximum Ring time was configured at Section 3 2 1 IP PBX gt PBX Setting gt Ext Ring Time Dial Group End To This feature decides the final destination if there is not anyone of group answered this call You can select IVR or a Number extension or PSTN number or SIP Trunk number Apply Click the Apply button to save your customized settings and exit this screen Cancel Click the Cancel button to exit this screen without saving 70 Welltech Technology Co Ltd hire 3 2 10 Speed Dial Speed Dial Table was used to set up the Speed Dial function You can enter a Speed Dial Number and set up the destination number to Telephone Number field in Table Extension can dial the Speed Dial Number and ePBX40 will send out Telephone Number instead To change your Speed Dial Table go to Configuration gt Speed Dial gt Speed Dial Table The screen appears as follows Figure 3 2 10 1 Speed Dial Table Speed Dial Tab
95. o You can Choose RFC2833 or SIP Info here and force the IP devices use RFC2833 or SIP Info only and the setting should be also matched the Keypad setting of Extension IP devices Note RFC 2833 payload type only supports 101 CDR Mode Choose the mode for CDR Call Detail record You can disable the CDR or send the CDR record to an external storage server You can also store the CDR records inside ePBX40 s SDRAM memory Maximum 500 records Note SDRAM memory CAN NOT keep CDR records once ePBX40 was reset or Power off You have to copy CDR to another storage device daily in order to prevent from losing CDR records Disable Choose this one to Disable CDR function Real Time You can install a CDR program at external PC Windows environment to collect and store CDR records The compatible CDR program are both SYSLOG Server and Welltech proprietary If you want to use Welltech CDR Program please visit Welltech technical support website to download http www welltech com support support e htm Note If you choose the CDR Mode to Real Time you should install a CDR program to collect and store CDR records The IP address of CDR server at the CDR Server IP field has to fill properly Every 5 seconds ePBX40 will send a CDR record to external CDR Server at port 23519 And CDR Server will collect such records as a CSV file The port of CDR server is configurable Default is 23519 Storage If you do not prepare an external PC as a CD
96. o outside Line another SIP PBX extensions defined by outgoing routing For instance extension dials to IP trunk can t use in external FXO gateway and built in FXO line port Default is no limitation timeout Music RBT If this call was made between extensions Enabling this option will provide music to the calling party as Ring Back Tone until the call was answered Music RBT If this call was forwarded from Auto Attendant Enabling this option will provide Post AA music to the calling party as Ring Back tone until the call was answered Call ePBX40 has call monitor function The call status will be refreshed by the refresh Monitor times configuration Default is 30 seconds and can be changed here Refresh RTP Time Auto detect caller and callee RTP packets if any side not sending RTP packets over Out this time it will auto release this call SRVIookup Enable or disable Server lookup DNS Server is a way of setting up a logical Support resolvable address where ePBX40 can reach This allows calls to be forwarded to different locations without the need to change the logical address at each call if you have setup one DNS Server properly If you are not sure about your environment please disable it This option is Disable by default Invalid Normally a busy tone will be heard if caller dial to a non exist number Enable this Number option the caller should hear an voice announcement to notify the receiving Support n
97. o exit this screen without saving 81 Welltech Technology Co Ltd hu WELLTECH 3 5 Management The management screens can help you to configure Time Security Firmware Upload Music Upload Import Export Rest to Default Soft Reset and Reboot system Lar IP PBX Application Appsmb 1 1 app English AS PRE Dj ea Telephony 2 Si Time Setting Configuration Information Time Setting I Huarork m a Network NTP Client Disable Enable Management Remote NTP Server 168 95 195 12 gt Time Setting Time Zone GMT 08 00 Beijing Hong Kong Perth Singapore Taipei v gt SMTP Settin g Current Time VM Setting gt Secutity NTP Server gt Firmware Upload Local NTP Server Disable Enable gt Music Upload Apply 3 5 1 Time Setting To select correct Time Setting for ePBX40 the time will affect CDR time display And you can also check the system current time here To change your Time Setting click Management and then click the Time Setting table The screen appears as follows Figure 3 5 1 1 Time Setting Time Setting Time Setting O Disable Enable 168 95 195 12 NTP Client Remote NTP Server Time Zone GMT 08 00 Beijing Hong Kong Perth Singapore Taipei Current Time NTP Server Local NTP Server Disable Enable The following table describes the features in this screen Table 3 5 1 1 Time Setting
98. ode is to deactivate DND Default is 79 UCF Activated The code is to activate Unconditional Forward Default is 72 For example dialing 72101 will forward all incoming call from your phone to extension 101 UCF Deactivated The code is to deactivate Unconditional Forward Default is 73 BF Activated The code is to activate Busy Forward Default is 90 For example dialing 90101 will forward call to extension 101 if you are on the phone BF Deactivated This code is to deactivate Busy Forward Default is 91 NAF Activated This code is to activate No Answer Forward Default is 92 For example dialing 92101 will forward call to extension 101 if you are not answering NAF Deactivated This code is to deactivate No Answer Forward Default is 93 UAF Activated This code is to activate Unavailable Forward Default is 94 For example dialing 94101 will forward call to extension 101 if your phone is not registering to ePBX40 OUCF Start When you are not able to access Internet to configure your IP devices making a PSTN call to ePBX40 via FXO Port or FXO Gateway to enable remote control function to setup remote control Unconditional Forward to specific extension Default access code is 87 extension number to forward Note 1 You can dial to ePBX40 via PSTN FXO port or FXO gateway and it answers call by playing greeting message to ask you to enter service code 2 Dial code 87 Extension number to enable
99. onfirm the registered status of SIP Trunk The Status ateWay must display Registered SIP Trunk Registration Se Select Line Number Account IP Address DNS Port Status Office Call Rule 0700666888 0700666888 211 22 42 195 5062 Registered Tordis ps 0700777777 0700777777 192 168 18 247 5060 Request SIP Extension SIP Trunk 3 SIP Trunk Reg Total Count 2 Number Search Total Page 1 Page 1 Outgoing Routing Incoming Routing Please remember to set the SIP Trunk in SIP Trunk page to activate it Dial Group Speed Dial Information Network Management Step2 Set up incoming call rule amp Goto Routing Table page to set up incoming call rule If ePBX40 received an incoming call with prefix number 0700 it should play a voice greeting to caller and wait for entering extension number Dial 101 to reach extension of ePBX40 107 Welltech Technology Co Ltd tu WELLTECH Incoming Routing Setting IP PBX Prefix 0700 Office Call Rule Digits Length 4 Feature Code Add 099 SIP Extension Drop 4 SIP Trunk SIP Trunk Reg A Cancel Outgoing Routing Incoming Routing Dial Group Speed Dial formation We set up the incoming call rule with Prefix 0700 and Digits Length 4 When ePBX40 received a called number with 0700 it will drop 4 digits after add 999 Now if ePBX40 got an incoming call from ITSP with number 0700 ePBX40 will dial to 999 auto attendant Then the caller ca
100. ork info please press Apply after reboot system For more information about WellGate 2608 please go to Welltech web page www welltech com at Support and Download gt VOIP Gateway gt WellGate 26xx gt 26xx User Manual V108a pdf to download and refer it 98 Welltech Technology Co Ltd tu WELLTECB VON EKGEILGNEN RR wan seins O OOOO Auto Manual WAN Link am Auto v 5 HTTPS port for WEB management 443 1024 65535 o st HTTP Default gateway 192 168 16 254 Step 2 Prepare extension numbers for WellGate 2504 and WellGate 2608 In ePBX40 prepare extension accounts for WellGate 2504 and WellGate 2608 There are numbers 104 to 107 for 2504 108 to 115 for 2608 SIP Extension pin Select Extension Number Comment NATTraversal DialPlan Or te 101 none Disable ext allroute Petter p S 102 none Disable ext allroute SIP Extension SIP Trunk 103 none Disable ext allroute SIP Trunk Reg 104 none Disable ext allroute Outgoing Routing 105 none Disable ext allroute Incoming Routing 106 none Disable ext allroute Dial Group 107 none Disable ext allroute Speed Dial 108 none Disable ext allroute 109 none Disable ext allroute none Disable ext allroute Step 3 Setup extension numbers for WellGate 2504 and WellGate 2608 This Example we have 1 WellGate 2504 and 1 WellGate 2608 register to ePBX40 with extension numbers 104 to 115 You can set up the SIP Information of two device
101. ou can define an Outgoing call record to a certain Route Level as R1 R2 etc 1 ext only means this FXO Line can only call to Extensions 2 ext R1 means this FXO Line with such Dial Plan can call to Extension and Route Level with R1 3 ext R12 means this FXO Line with such Dial Plan can call to Extension and Route Level with R1 and R2 4 ext R123 means this FXO Line with such Dial Plan can call to Extension and Route Level with R1 R2 and R3 5 ext allroutes means this FXO Line with such Dial Plan can call to Extension and Route Level with R1 R2 R3 and R4 allroutes Note For more information about Route Level please refer to the user manual Chapter 3 2 7 Outgoing Routing Enable BLF Busy Line Field function for this extension In general a 2 Welltech Technology Co Ltd 8 hu WELLTECH desire s extension or FXO line busy status Hotline Each FXO Line incoming call can directly Hotline Direct forward to your predefined Office 1 Office 2 a group of extensions and your desire extensions such as operator or Mobile phone select one free FXO line to dial out or use SIP trunk to dial or City phone call Caller ID Detection Your local Telco PSTN s caller ID specification could be either DTMF or FSK Bellcore protocol Consult your local PSTN company s specification and give proper Caller ID type configuration in order to detect and carry Caller ID to extension correctly when there is an
102. p csv is being opened The CDR file looks like below A B C D gC F G H I i 213 lt 213 213 101 2012 9 28 09 34 2012 9 28 09 34 6 0 NO ANSWER 101 lt 101 101 207 2012 9 28 09 34 2012 9 28 09 34 0 0 ANSWERED 101 lt 101 101 207 2012 9 28 09 34 2012 9 28 09 34 2012 9 28 09 34 19 14 ANSWERED 101 101 101 110 2012 9 28 09 34 2012 9 28 09 34 0 0 ANSWERED 101 lt 101 101 110 2012 9 28 09 34 2012 9 28 09 34 2012 9 28 09 35 10 9 ANSWERED 213 lt 213 213 211 2012 9 28 09 35 2012 9 28 09 35 0 QO ANSWERED k 213 213 213 211 2012 9728 09 35 2012 9 28 09 35 2012 9 28 09 35 18 10 ANSWERED 14 The title for each column is A Caller ID Name B Caller ID C Called ID D Start date and Time E Answer date and Time F End call date and Time G Call Duration seconds H Talk Time Seconds I State 5 3 How to convert audio files ePBX40 supports voice code G 729 and GSM audio files we provide a free tool for convert audio files Please go to ePBX40 of Welltech s WEB page to download it Please put the audio files in the Convert folder For example convert the greeting day wav file to G 729 file di file in 2011 9 29 FF 0 BBA convert dil 2008 4 22 oie 1 BRR 4 246 KB 7 convert 2008 4 22 IF RES 11 KB S cygminires dll 2006 12 21 HELMEN 20 KB cygncurses 8 dll 2006 11 15 FF BRB 237 KB eygogg 0 dll 2005 8 13 LF 0 Rees 24 KB av 2005 8 15 FF0 BAEREN 129 KB S cygvorbis 0 dll 2005 8 15 Ee 0 EHEHE 174 KE
103. pty due to some ITSP does not need Authentication for incoming call For more information about SIP Trunk please go to this user s manual at CH3 Full Web Configurations SIP Trunk Setting IP PBX Enable Office Call Rule Line Number 0700666888 Feature Code SIP Extension SIP Trunk Account 0700666888 Password eecscecccece IP Address DNS 211 22 42 195 SIP Trunk Reg Outgoing Routing Port 5062 Incoming Routing SIP Domain Dial Group Realm Speed Dial Status Registered Information Network Management Step3 Confirm the register status of SIP Trunk Please confirm the register status If the Status shows Registered which means SIP Trunk registration is OK SIP Trunk Registration IP PBX Select Line Number Account IP Address DNS Port Status Office Call Rule E 0700666888 0700666888 211 22 42 195 5062 Registered Feature Code A 0702777777 0702777777 192 168 18 247 5060 No Register SIP Extension Modif Modify Delete SIP Trunk Total Count 2 Number Search Total Page 1 Page 1 SIP Trunk Reg Outgoing Routing Incoming Routing Please remember to set the SIP Trunk in SIP Trunk page to activate it Dial Group Speed Dial Information vr NETWOFrK Management Step4 Create a same sip trunk number in Trunk Setting Enter account number and passowrd at field of Trunk Number and Password The Host type must selected Pre define Enter SIP Server IP address and port number which were provided from
104. r Drop Enter the drop specified length of number For example you set up 6 here and you do not set up Add number If the incoming number is 070070101 the ePBX40 will drop 070070 then this new number 101 as incoming number If you set up both Drop and Add features ePBX40 will Drop first and next Add For example the ePBX40 received an incoming number 070070 which was sending from an external SIP Server or IP PBX ePBX40 will drop 6 digits first and then add 0909 as the destination number 999 is the default number of auto attendant So the caller will hear greeting because the incoming number will be routed to auto attendant Apply Click the Apply button to save your customized settings and exit this screen Click the Cancel button to exit this screen without saving Welltech Technology Co Ltd hu WELLTECH 3 2 9 Dial Group Dial Group is used to set up the group dialing To enter Group Number and set specific members is to join this group To change your Dial Group click Configuration and then click the Dial Group table The screen appears as follows Figure 3 2 9 2 Dial Group Setting Dial Group Setting Group Number 378 Telephone Number 674 207 Ring Type Ring All Sequential Ring Random Ring Dial Group End To IVR Number 82265737 Apply Cancel The following table describes the table in this screen Table 3 2 9 1 Dial Group Setting Group Number Enter the Group Number The Group
105. rk routing record Input subnet as Destination subnet mask as Net mask and gateway as Gateway I 9 Welltech Technology Co Ltd burn Figure 3 4 1 2 Network Routing Network Routing Destination 192 168 1 0 f Netmask 255 255 255 0 Gateway 192 168 1 1 The following table describes the features in this screen Table 4 2 1 2 Network Routing Apply Click the Apply button to save your customized settings and exit this screen Cancel Click the Cancel button to exit this screen without saving 80 Welltech Technology Co Ltd hu WELLTECH 3 4 2 DDNS Srv To change your DDNS Setting click Network and then click the DDNS Srv IPV4 table The screen appears as follows Figure 3 4 2 1 DDNS Setting DDNS Setting DDNS Srv Mode 0 Disable Enable Domain Name welltech dyndns free com User Name welltech Password CELIT Apply Canal Support the DDNS service of DynDNS only Please go to http www dyndns org account to create your own DDNS account The following table describes the features in this screen Table 3 4 2 1 DDNS Setting IPV4 Mode Select the Enable option if you will use DDNS function The default is Disable Domain Name Enter the IP address or URL for your DDNS server User Name Enter your account Password Enter the password assigned to you Apply Click the Apply button to save your customized settings and exit this screen Cancel Click the Cancel button t
106. rrrnrrnvrnsrnrenssvrnnssvrenssvrnsssvrnsssvrnsen 51 Table 3 2 4 4 Extension Setting mmrrrrvnrnrrvnrnrrvnrnvensrnvensnnvensnnrensnnrensnnrnnsnvrnssnvensene 54 Table 3 2 5 1 SIP Trunk rrmssrressrerevrnrsvrersvrersnressnvessnvesesvesssvrsssvrsssvrsssvrsssvressvressnrene 55 Table 3 2 5 2 Trunk Setting rmrsrrnrssvrarsvrrnnsvvrnssnrrnssnrrnssnvenssvvenssvrnnssvrnnssvrnsssvrnsen 56 Table 3 2 6 1 SIP Trunk Setting mmrrrsrrrvrrorrrrrnrensrnrensrnrenssnrensnnrnnsnnressnrrnssnvensen 60 Table 3 262 SIP Trunk Setting aan 61 Table 3 2 7 1 Outgoing Call Routing rrrurrrrrnrrvrrnssnrrnsrnrnnssvvenssvrnnssvrnnssvrnsssvrnsrn 64 Table 3 2 7 2 Outgoing ROUTING rmrssvransnvrnnsnvrnnsrrnssnvenssnvenssvvenssvrenssvrnsssvrnsssvrnsen 65 Table 3 2 8 2 Incoming Routing Setting rwrrrrrnrsnrrnsrnvrnrsrensrvrensrrnnssvrnssrvrnsrn 68 Table 3 2 9 1 Dial Group Setting rrrnrrrrrnrrvrnnrvrrnsrnvensrnrenssvrenssvressrvrnnssvrnsssvrssen 70 Table 3 2 10 2 Speed Dial rrrnnsrnvrnrssnrnnsrrvrnnssrrrnnsrrrrnssssrrnsssnvrnsssnvrnsssnrrnsssvvensssnre 71 TESS LER PM 73 Table 3 3 1 1 Subscriber INO unntakene 74 Tabe BZ Call MONLO sinsin e E E T 75 Welltech Technology Co Ltd firm TVEN NTS ENNO TI Table 3 4 1 1 Network Setting rwrsrrrnnsnrrnnsnvrnssnvenssnvensnnrensnnrensnnrnnsnvrnnsnnrnssnvrnsen 78 Table 4 2 1 2 Network Routing eeeeesesseessrreserrrssrrrssrresssressererserressrresssreesereeserress 80 Table 3 4 2 1 DDNS S
107. s by its WEB interface for configuration as follows For WellGate 2504 please go to FXS Setting page to enter accounts information and proxy server information After configure please press Apply For more information about 99 Welltech Technology Co Ltd tu WELLTEC TM WellGate 2504 please go to Welltech web page www welltech com at support amp downlad gt VOIP Gateway gt WellGate 25045 WG2504 User Guide Release 2 03f to download and refer it Set up account information as following picture Modify Line Setting Device Setting Line ID 1 NAT Setting Line Type FXS VOIP Setting Line State Active Inactive Forward Reason Unconditional Busy No Answer VOIP Advance ihe AN Forward TEL Dialing Plan W a No Answer Timeout sec 120 D bil Call Waiting Disable v SIP Trunk Reject Anonymous Call O Yes No Route Plan W E Hot Line 0 Enable 9 Disable Status Q i Hot Line TEL Maintenance Q Polarity Reversal Generation ves OG no Current Drop Generation i Yes No Input Encode Gain Odb Output Decode Gain Odb FAX Relay 138 v Voice Mail Subscription Enable Disable Caller ID Mode Transparent v SIP Caller ID Mode Transparent v Register v 104 User Password Display Name Ay Cancel Back Set up Proxy server information as following picture Device Setting D FXS Line SIP Proxy Caller ID Others a Dom
108. s field shows built in 4 port Type information Currently ePBX40 only provide FXO port and it shows Local Trunk Dial Plan This field shows the Dial Plan information includes routes plans Modify One of 4 Line configuration can be modified by clicking on the checkbox next to the Line ID and click on the Modify button Table 2 1 2 2 SIP Extension This field shows the Dial Plan information includes routes plans Setting screen to the extension and click on the Modify button An extension can be deleted by clicking on the checkbox next to the extension and click on the Delete button Quick Add Click on the Add button then display an new Extension Setting screen Quick Delete Click on the Quick Delete button then display a batch of Extension number to be deleted Total Count This field shows Total subscriber Counts information display matched search data Page This field shows Page Number information where you are You can Enter page number then click enter key The screen will display this page data auto display the Next or Previous page Information Click Add Modify The screen appears as follows to configure more in details parameters 16 Welltech Technology Co Ltd hire Figure 2 1 2 3 Line Setting built in 4 port FXO Line Setting Line Number Dial Plan ext allroute vw Hotline Office 1 Call Rule hl Caller ID Detection Current Drop for Disconnect 9 Disable Enable Answer Ring Count
109. saaanetehuboseiubcbeaueeeaeecauaabes ends 68 2 DIGOU EM 70 3 2 10 Speed Dial rmmrarerrarerrareerarenrarenrnrenrnrerrnnsernnsnrnnsnrnnsnvnnsnrnnsnnnnsennnsnrnvsenneee 71 Ied ToS FAA EEE EE 73 3 3 INO MAUON oin eee eee eee 74 3 3 4 NE NNN 74 3 3 2 Call Monitor rrnrarenrarenrarenranenrnnenrnnsernnenrnnsnrnnennnnsnnnnsnnnnsnrnnsnnnnsnrnnsennnsennvee 75 ENN 77 3 4 NeiW rk Luuauvmmsmsnanrrmnndnmnnnmnirnandmndrmuinnnidn 78 GE SM 78 3 4 2 DDNS SfV epee cnseectencatieputonnaeaatenenenenaeanenenanteaacsaneeanesansinneteemegnesanssaneneedseesuenaens 81 29 Minde hhv 82 ol ESN 82 2 Welltech Technology Co Ltd hu WELLTECH GL SMP NNN 84 550 MEN 85 0 SHE 86 3 5 5 Firmware Uploadi rareerarerrarrnrarrnrarenrarerrnnenrnnenrnnsnrnnsnvnnsernnsnrnnsennnsennnsennvee 87 555 MUSIC UDIO I 88 Soa APO O a a A E A E E 89 550 PE MR 90 3 5 9 Reset To Default rmmnnuranrnunanrnnnenrnnrenrnnnvnrnnnenrnnsenrnnsenrunsenrunsensunsennunennnunee 91 DD RON EN 91 CH4 Application Setting anrnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennunnnnennne 92 AL Call Features eee 92 Aled Eh 92 4 1 2 FOTEN 92 4 1 3 Call Forward on BUSy rarrenrannvrrarrenrarsennunenrnnnenrnnnenrnnnenrnnsenransernunsennunsernnr 92 4 1 4 Call Forward on NO AnNSWer rarrerrarsnnnunsnnnurenrnnnenrnnnenrnnrenrunsennunsennuneennnr 92 215 FN UN 92 4 1 6 Call Forward Unavailable rrerrarrerrarrernnrrnrnnrerrnnrenrnnrenrnnrenranserransennuneernnr 92 4
110. scriber with such Dial Plan can call to Extension and Route Levels with Ri R2 and R3 ext allroutes means the subscriber with such Dial Plan can call to Extension and Route Levels with R1 R2 R3 and R4 Note For more information about Route Level please refer to Chapter 3 2 7 Outgoing Routing NAT Traversal If the Trunk device was installed behind a device performing NAT such as firewall or router and need to register to ePBX40 on public network This function has to be enabled Enable NAT Traversal to force ePBX40 to ignore the contact information for the SIP Trunk and use the address from which the signal packets have been received Voice RTP packets were routed through ePBX40 once there is a call ongoing Port To define the SIP signal port if you want to listen on a nonstandard SIP signal port External Server This field allows you to set up the domain name or IP address in Address the SIP From URI Set up this will avoid unexpected issues happened if the service provider needs authentication This command limits the maximum channels for this SIP Trunk Maximum Channels to dial out For example if you set up 2 at this field only 2 outgoing calls could go out via this Trunk simultaneously Default is no limitation Outbound Caller ID Some service providers need to verify the correct registered caller ID if they receive an incoming call Default value of 57 Welltech Technology Co Ltd hu WELLTECH
111. se the destination to EXT Group or Outbound please remember to enter the destination number into the following field To change your Office Call Rule click Configuration gt Office Call Rule table The screen appears as shown below Figure 3 2 2 1 Office Call Rule Office Call Rule Select Representative No Comment Operator Call Rule ggg Office 1 o Scheduled Call Rule 008 Office 2 9 Scheduled Call Rule The following table describes the table in this screen Table 3 2 2 1 Office Call Rule Select one of two offices and then modify it Representative No This field shows the Representative number information The default is 999 and 998 This field shows your desire remarks information This field shows the Operator information Call Rule This field shows the Call Rule information Modify A Representative number can be modified by clicking the checkbox next to the Representative number and click the Modify button Click Modify The screen appears as shown below 40 Welltech Technology Co Ltd burn Figure 3 2 1 2 Office 1 Call Rule Office 1 Call Rule General Setting Representative No 999 Comment Office 1 Call Rule Rule Scheduled Call Rule v Working Day Monday vy Friday v Working Time AM 09 00 11 1 59 to AA v Lunch Break 12 00 12 59 to AA v Working Time PM 13 00 17 59 to same as Working Time AM Non Working Time to AA v Operator Setting Operator 0 to Group
112. sh please press Apply and reboot your ePBX40 When you got a new ePBX40 you can connect its LAN port to configure Network Setting first The default LAN IP address is 192 168 123 123 For more information please refer to user s manual CH2 Start to configure SIPPBX ePBX40 See the following page 95 Welltech Technology Co Ltd tu WELLTECB NetWork Setting Mode Network IP Address DDNS Srv Subnet Mask Default Gateway Primary DNS Secondary DNS Default Gateway Backup Mac IP Address Subnet Mask Mac WAN Fixed DHCP PPPoE 61 218 41 183 255 255 255 240 61 218 41 177 168 95 192 1 168 95 1 1 Disable Enable 00 01 A8 FF 00 CD LAN 192 168 22 100 255 255 255 0 00 01 A8 FF 00 CC Network Routing Table Select Destination Netmask Gateway T 192 168 8 0 255 255 255 0 192 168 8 1 Delete Moaity Set up IP information for LP389S IP Phone You can set the IP information of LP389S from its LCD via navigation keys or you can login its WEB interface by default IP 10 1 1 3 Go to Device Setting gt Network to setup network as follows then press Apply For more information about LP389S Please go to Welltech Web Site at Support and download IP Phone LP 389S gt LP389_v106 User Guide zip to download for configuration reference See the following webpage VOIP VLAN ID 2 4096 VOIP VLAN Priority DNS Serveri DNS Server2 Step 2 Configure Extensions I
113. sion 101 dial 213101 to pick up that call Apply Click Apply button to save your settings and exit this screen Click Cancel button to exit this screen without changes 46 Welltech Technology Co Ltd hu WELLTECH 3 2 4 SIP Extension SIP Extension accounts are external IP devices to register ePBX40 To register these external Extensions click Configuration and then click the SIP Extension table The screen appears as shown below SIP extension can be IP Phone or FXS gateway Figure 3 2 4 1 SIP Extension SIP Extension Select Extension Number Comment NAT Traversal Dial Plan IF 101 none Disable ext allroute 102 none Disable ext allroute 103 none Disable ext allroute 104 none Disable ext allroute 105 none Disable ext allroute 106 none Disable ext allroute 107 none Disable ext allroute 108 none Disable ext allroute 109 none Disable ext allroute 110 none Disable ext allroute Add Quick Add Quick Delete Total Count 24 Number Search Total Page 3 Page 1 Next The following table describes the table in this screen Table 3 2 4 1 Extension NAT Traversal This field shows the NAT Traversal Enable Disable information Once this feature was activated the call between WAN and LAN can be passed through automatically Dial Plan This field shows the Dial Plan information Click Add button new Extension Setting screen appear Modify An extension can be modified by clicking the checkbox next to the extension and click the
114. ssword Display Name Speed Dial Setting o m 00 peoo Galler ID Setting Forward Forward Number i erial Ri Status CDR Setting EG 2o se No No Port Hunting 7 CC CC CO CC 109 l 14 gt onan CC 10 m i 111 112 113 E 101 Welltech Technology Co Ltd tu WELLTECB Set up accounts information as following picture SIP Setting SIP Advanced Setting Payload Type Setting Line Setting QoS Setting Speed Dial Setting Galler ID Setting CDR Setting Syslog Setting rn r a D dr C fi ti Line Setting Global Setting No Answer Forward G 60 Wait to Call Hotline ae Anonymous ae Waiting Disable m 2001 p Disable 2002 b Disable m 1002 b Disable mho o If all above settings are correct you can go to Information gt Subscriber Info page to confirm the register status on ePBX40 WEB page Subscriber Info Call Monitor System Info Subscriber Info 192 168 18 133 Disable Disable Disable none Disable Disable Disable none Disable Disable Disable 192 168 18 88 Disable Disable Disable 192 168 18 88 Disable Disable Disable 192 168 18 88 Disable Disable Disable 192 168 18 88 Disable Disable 1111 102 Welltech Technology Co Ltd fn WELLTEC Ti Subscriber Info riddles S Phone Number Type IP Address DND CLIR Ext PWD Subscriber Info 2108 SIP ext 192 168 18 2 Disable Disable Disable Call Monitor 10
115. successful Firmware Upload message and DO NOT power off Music Upload Import Setting Export Setting Reset To Default Soft Reset The following table describes the features in this screen Table 3 5 5 1 Firmware Upload Application Library Select one option to upload ePBX40 Firmware from your computer The default is Application Firmware Upload Click Browser to find the file you want to upload Apply Click the Apply button to begin the upload process This File Type in the location of the file you want to upload in this field or click the Browser button to find it process may take about two minutes Click the Cancel button to exit this screen without saving Note e Normally you only need to upgrade the Application but in some situation you may need to upgrade the Library For more information please refer to the released note of ePBX40 e After pressing Apply please wait for successful message appeared and DO NOT power off After upload successfully on screen will show up successful messages Please reboot system to renew system firmware 87 Welltech Technology Co Ltd hu WELLTEC 3 5 6 Music Upload You can customize Ring Back Tone by uploading new wave file on ePBX40 Please record wave file format as both PCM and G729 Channel Mode Mono Frequency 8K Bit Rate 16 bits And the file size must less than 2 Mbytes Click Management and then click the Music Upload table The screen appears
116. t and Remote FXO Gateway devices via Internet register on ePBX40 Only use SIP Trunk command to configure Select Line ID Line Number L 1 201 L 2 202 3 203 LJ 4 204 Figure 2 1 2 2 SIP Extension up to 60 external IP devices Line Setting Comment none none none none SIP Extension Extension Number 111 Add Comment none none none none none none none test Account none none Type Local Trunk Local Trunk Local Trunk Local Trunk NAT Traversal Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Quick Add Quick Delete Total Count 24 Number Search Total Page 3 Page 1 The following table describes the features in this screen Table 2 1 2 1 Line Setting Dial Plan ext only State Idle ext only In Use ext only In Use ext only In Use Dial Plan ext allroute ext allroute ext allroute ext allroute ext allroute ext allroute ext allroute ext allroute ext allroute ext allroute Next total amount was limited to 4 connection port at front and rear panel Comment This field shows the remark information such as user name PSTN line number or PBX S extension number for system Welltech Technology Co Ltd This field shows the Line Number which is not a PSTN number or PBX extension number Instead this number is for ePBX40 internal SIP account used only hu WELLTECH manager notice Thi
117. tension by a comma For example enter 1 3 5 into Call Group or Pickup Group For example There are three extensions A B and C are configured to the following group table Case 1 When A call to B or B call to A then C can pick up A or B by dialing service code 1 Case 2 When C call to A or C call to B then A or B can t pick up the call by service code 1 Because A can only pick up the call group 1 and B can only pick up the call group 2 Both A and B stay at two different pick up group Extension C was assigned to both Group 1 and 2 so it can be picked up by A and B Define the dial plan to Extension It specifies the instruction used to control what behavior of the phone is allowed to do and what to do with incoming calls of this extension In this field you can Choose 5 dial levels for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to certain Route hu WELLTECH Level ext only means this subscriber can only call to Extension ext R1 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 ext R12 means the subscriber with such Dial Plan can call to Extension and Route Level with Ri and R2 ext R123 means the subscriber with such Dial Plan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such Dial Plan can call
118. ter the Subnet Mask Address The default is 255 255 255 0 MAC This field shows the MAC address The MAC address can t be changed Network Routing Table Select Select this check box then modify or delete it Destination This field shows the IP address Network This field shows the Subnet Mask address Gateway This field shows the Default Gateway address When you enable this feature ePBX40 sends all packets to this gateway instead of WAN or LAN gateway Default is blank Click on the Add button then display Network Routing screen Modify IP address can be modified by clicking on the check box next to the IP address and click on the Modify button gt Q Q the IP address and click on the Delete button Apply Click on the Apply button to save your customized settings and exit this screen Cancel Click on the Cancel button to give up these changes Welltech Technology Co Ltd 4 firm 2 1 2 Extension Configuration Both Line Setting built in 4 port FXO Gateway and external SIP extensions up to 60 IP devices have to configure its unique account to register on ePBX40 To configure Extension account click Configuration and then click the Extension table The screen appears as follows Figure 2 1 2 1 Line Setting up to 4 Lines Line Setting built in 4 port FXO Gateway only support configuration built in up to 4 Lines FXO gateway parameters Both External FXO Gateway device via local LAN por
119. tered number and etc After configuration please remember to Active and press Apply it For more information about LP389S IP Phone please refer it from user manual The following webpage is LP389S IP Phone configuration Preference SIP Advance ig n ng Plan Domain Proxy Server 192 168 22 100 Proxy Server Port 5060 Outbound Proxy Server Outbound Proxy Server Port 5060 NAT Keep Alive O Enable Disable NAT Keep Alive Time sec If all of above setting are correct you can go to Information gt Subscriber Info page to confirm if the registration status are correct or not See the following webpage 97 Welltech Technology Co Ltd fn WELLTEC D Subscriber Info Phone Number Type IP Address DND CLIR Ext PWD Subscriber Info 2107 SIP ext none Disable Disable Disable Call Monitor 9108 SIP ext 192 168 22 38 Disable Disable Disable System Info 9110 SIP ext none Disable Disable Disable 111 SIP ext none Disable Disable Disable 112 SIP ext none Disable Disable Disable 113 SIP ext none Disable Disable Disable 114 SIP ext none Disable Disable Disable 115 SIP ext none Disable Disable Disable 116 SIP ext none Disable Disable Disable 117 SIP ext none Disable Disable Disable Total Count 35 Number Search Total Page 4 Page 3 Prev Next 5 1 1 The VOIP Gateway 2504 and 2608 can register to ePBX40 Step 1 Setup network for WellGate 2504 4 port FXS gate
120. tion You can check Phone Number IP Address for Extension and Trunk here If subscriber registered on ePBX40 the IP Address will show up On the other hand if the subscriber doesn t register successfully on ePBX40 the IP Address will be displayed none Click Information gt Subscriber Info table The screen appears as follows Figure 3 3 1 1 Subscriber Info Subscriber Info Phone Number Type IP Address DND CLIR Ext PWD 203 Local ext none Disable Disable Disable 204 Local ext none Disable Disable Disable W205 Local ext none Disable Disable Disable 206 Local ext none Disable Disable Disable W207 Local ext none Disable Disable Disable 208 Local ext none Disable Disable Disable 2666 SIP Trunk none Disable Disable Disable 674 Local ext none Disable Disable Disable 777 SIP Trunk none Disable Disable Disable W798 Local ext none Disable Disable Disable Total Count 38 Number Search Total Page 4 Page 1 Next The following table describes the features in this screen Phone number Welltech Technology Co Ltd Table 3 3 1 1 Subscriber Info This field shows Phone Number and status Idle this line is busy now hu WELLTECH blinking Ringing Not register ePBX40 now Type This field shows this subscriber is an local extension built in FXO Lines and local IP devices or SIP Trunk External FXO gateway or IP trunk LR This field shows Caller Line Identification R
121. tu WELLTECH e P BX40 A built in 4 port analog FXO IP PBX User s Manual Version V2 1 Released Date 07 2015 hu WELLTECH CHL Verven Lemmon 9 LL SPENN Se 9 1 2 Hardware OvervieW rrrsarersnrennnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnennnnennnnennnnennnner 10 LLP NN 10 1 2 2 The Back Panel m rrmrnrrernrrernrrernerernerernnrernnrennurernnnennnnennnnennunennunennunennunene 11 CH2 Start to configure ePBX40 naranrunannnnnnnnnnnnnnnennnnnnnnennnnennn 12 2 1 Connection SPBX40 LQQQmsssennmene vivnde vindu 12 2 1 1 Network ENN 13 Zed EEN ON CONA ON ee E EEEE R 15 CHS Full Web Configurations nrrnanennnnnnnnnnnnnnnnnnnnnnennnnnnnnennnnunnn 25 L TONO 27 JE ESN 27 3 1 2 Tone Setting scsinsssnenissnussntanscnansiessieeadssnisantesninnsdssnnessdensunansesniannnetnienstaaminnndees 30 3 1 3 Disconnect Tone Recording sessessersesrnesrereerrerrerrurresrnernerrerrerrerrerreenne 31 3 2 ConfiguratiOnh r snnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnennnnnennnnnnnnnnennnnnennnnnennnnnennnnennnn 34 ALPER ae EE ee ee E 34 3 2 2 Office Call Rule rrrmmrrrrvvrnrrevrnrrenrnrrvrrnrrenrnrsenrarsenransenrunserrunsensunsernuneennune 40 323 Feature Codo EEE 43 TN A E O ea a E 47 IA OP PUIK ee E E E E E EE 55 3 2 6 SIP Trunk Registration rrrranrnnnenrnnnennnnnenrnnnenrnnnennnnnennansennansennnnsennunennnnnee 60 nel OUNI ROUL eea a E enna 64 32 9 INCOMING ROUTING Call RUNG icicnsscccdenciceaiaicaansie
122. umber was not existed 38 Welltech Technology Co Ltd hu WELLTECH party he she dials 700 to retrieve this hold call Default is 700 Call Park Enter Call Park Pool range Default is 701 to 720 i Call Park Input how much time to keep this Call Park The call ring back to origin when call Behind NAT Behind NAT If your ePBX40 was installed behind NAT we strongly suggest you to enable Behind NAT to avoid any unexpected issues such as one way voice External IP If you enter External IP address ePBX40 will take that IP address as its argument If ePBX40 was installed behind NAT the SIP header will normally use the private IP address assigned to the server The remote device does not know how to route back to this address therefore it must be replaced with a valid routable address Secondary This should cooperate with Default Gateway Backup in Network page When Default External IP Gateway Backup is enabled the ePBX40 will auto switch the default gateway to secondary one if primary default gateway is broken The External IP is not functional when Backup Default Gateway is chosen So you must enter the Secondary External IP for Backup Default Gateway External External Host takes a fully qualified domain name as its argument If ePBX40 was Host installed behind NAT the SIP header will normally use the private IP address assigned to the server If you set up this option ePBX40 will perform periodically DNS
123. unk Select this check box and modify or delete it Trunk Number This field shows the Trunk Number information which register at ePBX40 This field shows the remark information installed behind router This field shows the Dial Plan information when either IP Trunk or External FXO Gateway has incoming call to extensions of ePBX40 Maximum Channels This field shows the Maximum concurrent call to this trunk For example the concurrent call from ePBX40 to external SIP Server or IP PBX There is no limitation if this field left blank Click on the Add button to display a new Trunk Setting screen Modify A Trunk can be modified by clicking on the checkbox next to the Trunk and click on the Modify button to modify its contents Delete A Trunk record can be deleted by clicking on the checkbox next to that Trunk and click on the Delete button Total Count This field shows Total Counts of trunk information Number Search Enter the search number then click enter key The screen will display matched search data Total Page This field shows Total Pages of trunk information Page This field shows Page Number information You can Enter page number then click enter key The screen will display this page data Next Prev Click on the Next Prev to Next Previous Page The system will auto display the Next or Previous trunk Information 21 Welltech Technology Co Ltd burn Example 1 Set up SIP Trunk number to external FXO gateway a
124. user account for Authentication please input user account here Password If your SMTP server needs the password for Authentication please input password here SMTP Server Auth Enable or Disable SMTP Server Authentication 84 Welltech Technology Co Ltd firm 3 5 3 VM Setting User can set the configurations related with Voice Mail Figure 3 5 3 1 VM Setting VM Setting General Setting Maximum Length 60 sec e Mail Subject e Mail Encode e Mail Body Voice mail to e Mail Setting IP PBX New message VM_MSGNUM in mailbox VM_MAILBOX UTF 8 Dear VM_NAME Just wanted to let you know you were just left a VM_DUR long message number VM_MSGNUM in mailbox VM_MAILBOX from VM_CIDNUM on VM_DATE so you might want to check it when you get a chance Thanks Apply Cancel Table 3 5 3 1 VM Setting General Setting Maximum Length Define the Voice message duration Voice mail to e Mail Setting e Mail Subject Specifies the email subject of voicemail notification email messages e Mail Encode Defines the character set for voicemail messages e Mail Body Specifies the email body of voicemail notification email messages Below are the variables to let user input into e Mail Subject and e Mail Body VM_NAME The receiver s name VM DUR The total time of message VM MSGNUM The id of current message workable for ePBX100A only VM_M
125. uting Incoming Routing e Dial Group Speed Dial e 7 38 FAX m Information To show related information Subscriber Info Call Monitor e System Info m Network To show related information Network DDNS Server 25 Welltech Technology Co Ltd firm mE Management Include all system management of ePBX40 Time Setting SMTP Setting VM Setting Security Firmware Upload Music Upload Import Setting Export Setting Reset To Default Soft Reset Reboot System To reboot ePBX40 Welltech Technology Co Ltd 26 burn 3 1 Telephony The webpage configuration helps you configure Line Setting Tone Setting and Disconnect Tone analysis W gt p pBx English Telephony System Information ATR a ti Configuration Information Application Appsmb 1 1 app Network Library Libsmb 100 lib Management Hold Tone Music RBT music 100 wav Configuration configuration cfg IVR SMB Eng Male 100 ivr 3 1 1 Line Setting Line Setting is going to configure built in 4 port FXO gateway account number on ePBX40 To change built in 4 port FXO gateway account number click Telephony and then click the Line Setting The screen appears as shown below Figure 3 1 1 1 Line Setting built in 4 port FXO gateway account number Line Setting Select Line ID Line Number Comment Type Dial Plan State L 1 201 none Local Trunk ext only Idle L 2 202 none Local Trunk ext only In Use 3 203 none Local Trunk e
126. way and WellGate 2608 8 port FXS Gateway 9 Set up IP information for WellGate 2504 You can set up the IP information login its WEB interface by default IP 10 1 1 3 Go to Device Setting page to setup network setting as below After set up the network info please press Apply and wait for about 1 minute to active new IP address For more information about WellGate 2504 please go to Welltech s Web Page www welltech com at Support and Download gt VOIP Gateway gt WellGate 2504 gt WellGate 2504 User Guide Release to download and refer it See the following page Network Time Advance User Login Debug Event Notice Provisioning SNMP IP Support IPV4 Only v WAN Setting Network Type Fixed IP v D NAT Setting VOIP Setting VOIP Advance amp m IP Address 192 168 18 88 Dialing Plan W kij Netmask 255 255 248 0 FXS Setting W 2 Default Gateway 192 168 16 254 SIP Trunk WW a DNS Server1 168 95 1 1 Route Plan W DNS Server 168 192 1 12 Status Q B VOIP VLAN Enable 9 Disable Maintenance Q VOIP VLAN ID 2 4094 VOIP VLAN Priority LAN Setting Mode Management NAT Bridge IP Address 192 168 123 123 Netmask 255 255 255 0 DDNS DynDNS Enable Disable Set IP information for WellGate 2608 You can set up the IP info login its WEB interface by default IP 10 1 1 3 Go to Network Configuration gt WAN Setting page to setup network setting as below After set the netw
127. wo values on Freq 1 and Freq 2 at disconnect 1 See figure 5 122 Welltech Technology Co Ltd hu WELLTECH Tone Setting Country Template Select Country v Signal Type nen ets any ey cry cee ey Bt ar Dial Continuous v 350 440 13 13 500 0 0 0 10 Call Waiting Cadence v 350 440 13 13 250 250 250 0 10 Ring Back Cadence v 440 480 13 13 1000 2000 0 0 10 Disconnect 1 Cadence v 479 619 13 13 500 500 500 500 10 Disconnect 2 Cadence v 480 620 13 13 250 250 250 250 10 Stutter Dial Cadence v 350 440 13 13 1000 100 0 0 10 Busy Cadence v 480 620 13 13 500 500 500 500 10 Figure 5 Step 6 select a thick waveform to see the value of Ring ON time Please select it from front to end This value is 0 27sec 270ms See figure 6 File Edit View Project Generate Effect Analyze Help Click and drag to select audio Figure 6 Step 7 select a slim waveform between two thick waveforms to see the value of Ring OFF time This value is 0 27sec 270ms See figure 7 123 Welltech Technology Co Ltd hu WELLTECH Figure 7 Step 8 Enter two values on On 1 and Off 1 and On 2 and Off 2 of disconnect 1 See figure 8 Tone Setting Country Template Select Country v Signal Type Freq1 Freq2 Levell Level2 On1 off 1 On 2 Off2 Deviation 0 300 1980Hz 0 300 1980Hz 0 63db 0 63db 0 10230ms 0 10230ms 0 10230ms 0 10230ms 0 30 Dial Continuous v 350 440 13 13 500 0 o 0 10 Call Waiti
128. xt only In Use L 4 204 none Local Trunk ext only In Use Table 3 1 1 1 Line Setting Select Select this check box then modify or delete it Line ID This field shows the FXO Line ID physical or port number Line Number This field shows the FXO Line Number information to register to ePBX40 IP PBX Comment This field shows the Comment or remarks information to this line Type This field shows the Type information of this line Dial Plan This field shows the Dial Plan information of this line 27 Welltech Technology Co Ltd burn Figure 3 1 1 2 Line Setting Details setting of built in 4 port FXO Lines Line Setting Line Number Dial Plan s BLF 9 Disable Enable Hotline Office 1 Call Rule w Caller ID Detection Disable Current Drop for Disconnect Disable C Enable Dial Delay Time Ser Manual Hunt Disable Enable Answer Ring Count Input Encode Gain Output Decode Gain Apply Cancel Table 3 1 1 2 Line Setting Line Number Assign one number to this Line This number is also the registration name on ePBX40 IP PBX Dial Plan Define the dialing plan for each Line has come in to ePBX40 It specifies the location of the instruction used to control what extension is allowed to do and what to do with incoming calls for this extension In this field you can Choose 5 dial levels for Extension including ext only ext R1 ext R12 ext R123 ext allroutes Y
129. xtension 101 And you enable Fixed Outgoing call Rule for a certain route record such as 8 with length 10 When extension 101 calls anumber at 8xxxxxxxxx ePBX40 will route this call to 888 no matter what Primary Destination number you have setup for such route record at extension 101 Note For more information about Fixed Trunk ID please refer Welltech Technology Co Ltd Piwra to Chapter 3 2 4_SIP Extension Route Timeout Click to enable this function ePBX40 will drop this call if receiver device do not response this call within Timeout period See Chapter 3 2 4 SIP Extension at Absolute Timeout in details Route Level Select one from R1 R2 R3 or R4 Suppose one route Level was selected at R3 and one Outgoing Routing rule with prefix 0 That means only those extensions with Dial Plan ext R123 and ext allroutes can use such record because only these two Dial Plan contain the Route Level of R3 Apply Click the Apply button to save your customized settings and exit this screen Click the Cancel button to exit this screen without saving Example of Outgoing Routing If user set up prefix as 002 digits length as 12 Primary destination as 888 Drop as 3 and Add as O When one extension dials 002912345678 according to above Outgoing Routing the following number will be sent out 002912345678 912345678 Drop 3 digits 0912345678 Add 0 Finally ePBX40 will send out 0912345678 to Trunk ID 888
130. y Anonymous ePBX40 could support two kinds of CLIR a CLIR per call for example extension 101 doesn t like to show the Calling ID to extension 102 Extension 101 can dial 67102 where the 67 is the feature for CLIR per call When 102 got the incoming call the LCD of 102 should display Anonymous If 101 dial 102 then 102 should see the Caller ID as 101 b CLIR database type For example 101 dial 31 ePBX40 should add the CLIR record of extension 101 into its database When extension 101 calls other extensions the called party should always show Anonymous Extension 101 can dial 32 to disable this feature 4 1 12 Do Not Disturb Client based ePBX40 can support server DND User can dial to 78 to active it and 79 to deactivate For example extension 101 dial to 78 there will be an announcement to notify you the DND is enabled and someone call to 101 then the call will be rejected directly 93 Welltech Technology Co Ltd hu WELLTECH 4 1 13 Flexible Extension Logic You can set the digits length of subscriber to 25 digits 4 1 14 Music On Hold ePBX40 will play music if the user is under Hold status 4 1 15 Music On Transfer ePBX40 will play music if the user is under Transfer status 4 1 16 Call Pickup ePBX40 can support Call Pickup For example Ext A is ringing Ext B can press 1 for Global or Group pickup You can also press 213 ext number for specific call pick up 4 1 17 Call Park B
131. y default extension 700 was used to park a call While in conversation press transfer key and then dial 700 ePBX40 will park and hold this call at number 701 or 702 Dial number 701 at different extension can retrieve this parked call and the conversation can be continued If a caller has been parked for a longer time than 45 seconds ePBX40 will ring the original extension who initiated this parked call 4 1 18 Time and Date You can select correct Time Zone at ePBX40 the time will affect CDR time display 4 1 19 Trunk i e WellGate 2540 or 2680 FXO Gateway You can install a FXO gateway as a Trunk The FXO gateway can connect with a PSTN line so that your Extension can dial to PSTN via external FXO gateway 4 1 20 IP Phone You can install IP Phone as an Extension such as LP389S or iP380 IP Phone 4 1 21 Call Monitor Click Information and then click Call Monitor you can monitor the call status if the call were routed by ePBX40 94 Welltech Technology Co Ltd hu WELLTECH CH5 Appendix 5 1 Application between Welltech CPE device and ePBX40 HO VAN IP 61 218 41 183 WG2608 ens fay S EE Gateway LP389 g SIP Extensions register to ePBX40 Step 1 Setup network for ePBX40 and iP380 or LP389S IP Phone Set up ePBX40 with WAN IP_Address 61 218 41 183 Netmask 255 255 255 240 Gateway 61 218 41 177 DNS 168 95 1 1 LAN IP_Address 192 168 22 100 Netmask 255 255 255 0 After setting fini
132. y status By default the from header of SIP invite contains the Caller s line number Calling No when Forward function is activated But this may make error for some SIP Trunk services This feature provides an alternative feature to modify line number of SIP Invite s from header from Calling Party s number to Called Party s number by selecting Ext No Unconditional FWD Enable Unconditional forward call to the number here These Welltech Technology Co Ltd 50 hu WELLTECH numbers can be any extensions outgoing PSTN call or SIP trunk call No Answer FWD Enable No Answer forward call to the number here These numbers can be any extensions outgoing PSTN call or SIP trunk call Busy FWD Enable Busy forward call to the number here These numbers can be any extensions outgoing PSTN call or SIP trunk call Unavailable FWD Enable Unavailable forward call to the number here These numbers can be any extensions outgoing PSTN call or SIP trunk call You can enter a 20 bytes note for this extension here Apply Click Apply button to save your customized settings and exit this screen Click Cancel button to exit this screen without changes Click Quick Add The screen appears as shown below Figure 3 2 4 3 Extension Setting of Quick add Extension Setting Quick Add Extensions Extension Number Incremental Password Incremental Call Group 1 63 Pickup Group 1 63 Dial Plan ext

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