User`s Manual - Minuteman UPS
Contents
1. 711 e d UNINTERRUPTIBLE POWER SUPPLIES COMMANDS If you haven t already selected Configure Action from the main menu bar please select it now In the Event Action Configuration window press the Commands command button to display the Command Script Configuration window If you select the Command Script Enabled check box then a check mark will appear on the Commands command button Command Script Configuration EJ Event UPS On Battery IT Command Script Enabled Delay 240 seconds Choose File Detault Cancel If you want to avoid command execution for events that last a short duration set a Delay Enter a command file name in the Choose File box You can use the Browse command button to search for the file and place the name in the Choose File box Choose programs or batch files to perform actions when the event occurs When you are finished configuring Commands press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel INUTEEEMAN 7 1 1 e 38 UNINTERRUPTIBLE POWER SUPPLIES Data and Event logs are available for you to track power events and trends You can view data in text and graphical form You can view events in text form You can print both data and event files Logging Configuration Before Sentry begins data logging you must configure what data is logged For convenience you can also conf2. Sentry allows you to schedule operating system and UPS shutdown and restart and UPS self tests To schedule actions select UPS Control Scheduled from the menu bar HEDULING The Calendar Overview window provides you with monthly calendar of scheduled actions A color coded key to the action types is displayed below the calendar Actions include operating system and or operating system and UPS Shutdown UPS Restart and UPS Self Test Availability of operating system and UPS Shutdown UPS Restart and UPS Self Test depends on UPS model SIT Hiii HI Weu hha Fri Pal i d J 4 5 Morm rt D H 3 NU II A More 1 14 15 Ih ir COT 1 99 Bore i 21 d di ad CREO 35 dp Morne o d di JD E Hry PIT ITU Ei fooloart o tuy MI pk kiem KE Ai AS GONG ery bel a Delete ea To view a detailed description of the actions scheduled for any day of the month click on the day The scheduled actions appear in the list box at the bottom of the window To view other months press either of the command buttons below the calendar The command buttons will state the previous and next months MINUTEMAN 7 e 12 UNINTERRUPTIBLE POWER SUPPLIES To add an action to the schedule press the Add command button The Scheduling Configuration window displays Scheduling Configuration _ Tuesday September 3 1996 HEEN Recurring Shutdown One Time X Operating System Daily x UPS C Weekly Restart C BiYeekly C Self
3. and delete the group file del windows sentry grp lt enter gt INUTEEMAN 7 1 1 e 18 UNINTERRUPTIBLE POWER SUPPLIES S CONFIGURATION When Sentry is started for the first time the UPS Configuration window is displayed Use this window to setup the software for UPS monitoring To LFS Coaliguration LFS Maeutzchurer Hadej Minuteman XAT Series MAT HOO d Communications Options COM Fort Dad Hate 2400 sotware Options Language Date Forma English E E E mimi yyy dd mm yyyy i cancel Select Minuteman or your UPS manufacturer from the Manufacturer drop down list box Next select the UPS model from the Model drop down list box Next choose the COM Port to which the UPS interface cable is attached Use one of the following COM Port numbers that corresponds to a port on your system COM Port COM D COM First Available COM4 First Available If your COM2 is Board 0 Port 1 you can use COM4 to match the first available Board with Port 1 Sentry will also find the first available Pot H COM2 Kee D MINUTEMAN e 19 UNINTERRUPTIBLE POWER SUPPLIES hardware type that matches the board and port as listed on the previous page If your UPS supports more than one baud rate setting select one from the Baud Rate drop down list box and set the baud rate on the UPS See your UPS user s manual for details concerning baud rate configuration Select the Language t
4. weekly or monthly Some actions may not be available because they are not supported by your UPS model MINUTEMAN e UNINTERRUPTIBLE POWER SUPPLIES REMEMBER Don t forget to mail your Sentry registration card it is your proof of purchase NOTE If you have any questions about Sentry or other products from Minuteman please contact us at Para Systems Inc 1455 LeMay Dr Carrollton Tx 75007 Phone 972 446 7363 Fax 972 446 9011 QuickFax Info System 1 800 263 3933 Internet www minuteman ups com For Technical Support see the section titled Placing a Technical Support Call INUTEEMAN e 10 UNINTERRUPTIBLE POWER SUPPLIES TALLATION amp CONFIGURATION System Requirements 1 To use Sentry your server must be running one of the following operating systems e NetWare v4 10 e NetWare v3 12 Your workstation must be running one of the following e Microsoft Windows e Microsoft Windows for Workgroups 2 Your workstation must be using NetWare Client VLMs version 1 20 or higher 3 Sentry requires one dedicated RS 232 serial port on your computer for communications with a UPS Installing the UPS Interface Cable Before you attach the cable to the UPS or computer please perform the following steps 1 Shutdown and turn off your computer 2 Locate the UPS interface cable that was provided in the Sentry kit or with your UPS Install the UPS interface cable by performing the following
5. first time the client is started after installing and loading smartmon nim then the configuration window will appear After a UPS Configuration is saved the monitoring center window will be the first window to appear If the UPS Configuration window appears see the chapter titiled UPS Configuration To configure the monitoring center window see the chapter titled Monitoring Center Configuration MINUTEMAN e 7 UNINTERRUPTIBLE POWER SUPPLIES Deleting Sentry If you wish to remove Sentry from your system follow the steps required for your system SENTRY SERVER If you wish to permanently remove Sentry from the file server SYS volume follow the steps listed under Unloading then delete the following files from the sys system directory del system smartmon nIim lt enter gt del system current cfg lt enter gt del system data dat lt enter gt del system dataold dat lt enter gt del system event log lt enter gt del system eventold log lt enter gt del ups netevent log lt enter gt del system ini lt enter gt rd ups lt enter gt You may also have to remove the load commands entered in the autoexec ncf file SENTRY CLIENT If you wish to permanently remove Sentry from the Client workstation delete the following files and directories Be careful when using del sentry lt enter gt Remove the Sentry directory rd sentry lt enter gt Delete the Sentry group folder from the Program Manager
6. for emphasis Words separated by a vertical bar indicate a series of menu items that must be selected For example File Exit Bold print as shown in this example indicates filenames directories or items to be typed exactly as they appear Italic print words or letters in braces indicate values that must be supplied by the user For example drive install Italic print words or letters in brackets lt gt indicate keys to press If two keys are separated by a plus symbol then the first key should be pressed and held down while pressing the second key For example lt alt enter gt NOTE Notes contain important information set off from the text WARNING Warning messages alert you to a specific procedure or practice which if not followed correctly could cause serious personal injury or loss of data INUTEEMAN e UNINTERRUPTIBLE POWER SUPPLIES V BLE OF CONENTS 1 INTRODUCTION aadorin aantestete 8 2 INSTALLATION amp CONFIGURATION 000 eee 10 System Requirements ccceecceccseeseeceeceeeeeeeeeseeeeeeeesesaeeeeeeeas 10 Installing the UPS Interface Cable nnsnnnennnnnnennnnnnnrnnnnesrnrnnenn 10 Serial Port ee naonin tee tet deck nce ae cat 11 It lee SS IY EE 12 ein let iii e RE de EE 12 Beyond UPS Configuration ccccccsssseseeeeeeeeeeeeeeesaeeeeees 12 3 STARTING amp STOPPING SENTRY a0aa00000000aaaaannnnnnnnnnn 14 Loading GMADTMON NM 14
7. message per event occurrence then set the logging Interval to 0 If you want to repeat logging for events that last longer then set the logging Interval to the desired time Enter the text of the Log Message In some cases you may wish to add a current data value to the message text Press the Add Data command button to display a list of UPS values from which to choose For example if the UPS is on battery power you may want to log the current input voltage value The available UPS values depend on the UPS model When you are finished configuring Logging press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel BROADCASTING If you haven t already selected Configure Action from the main menu bar please select it now In the Event Action Configuration window press the Broadcasting command button to display the Broadcasting Configuration window If you select the Broadcasting Enabled check box a check mark will appear on the Broadcasting command button MINUTEMAN 7 711 e 29 UNINTERRUPTIBLE POWER SUPPLIES Broadcasting Configuration Event UPS on battery M Broadcasting Enabled M Local Domain Alternate Domain E Delay 30 seconds Interval 60 seconds Broadcast Message The UPS is operating on battery power Add Data Defaults Cancel All broadcast messages also appear in the alarm box
8. steps 1 Identify the computer end of the cable All cables will have a label on the computer end 2 Plug the connector at the computer end of the cable into any dedicated serial communications port on your computer If this end of the cable does not match your serial port connector use an RS 232 adapter 3 Plug the connecior at the other end of the cable into the interface port on the UPS Refer to your UPS user s manual for help in locating the interface port If this end of the cable does not match the connector on your UPS contact your reseller or Para Systems representative for a different cable Do not use an adapter 4 Restart your UPS and computer MINUTEMAN e n UNINTERRUPTIBLE POWER SUPPLIES Serial Port Addresses Sentry requires one serial s port for UPS monitoring and an optional second port used for alerting an administrator via a modem You need the AIO addresses for the ports during installation Determine the addresses before proceeding with the installation Novell has added support for various communications port hardware using their AIO communications driver The AIO driver method of addressing the serial port consists of a board number and a port number To identify the ports on your system you need to load the common AIO driver called aio nim and a hardware specific driver You need to load the common AIO driver called aio nim and a hardware specific driver The hardware specific driver is aiocom
9. Loading AlO Drivers 14 Loading SUPDOMINEMS scisco eminen tun rira 14 Bettel luet EE 14 Loading Biel der EEN 15 Unloading ZSMabTMCRNNEMG geet 15 Starting the Sentry Client cc cccccccessceseeeeeseceseeeeeseceseeeenees 16 Rallye VE 17 CMU SIV EEN 17 Sentry Client 2 0 0 cccecceccecceeeeeeeecceeseceeesseseeeeesseaaeeeeeessaaeeeees 17 4 UPS CONEIGURATION cc cececeeceeeeeeeaeeeeeeeeeees 18 5 MONITORING CENTER CONFIGURATION 00000aaaaannn 20 REAGIM Ssa N 21 Metel resan cunauncoasanbadennetemamanatiaceuaaccentaaaat 22 n ue ue RER 23 Exiting Sentry EE 23 6 EVENT CONFIGURATION ccccceeseeeceeeeeeeaeeeeees 24 User Defined Event CGontfguraton 25 Event Action Contfguraton 26 Seil ele d EE 26 Beier 410 WE 27 Broadcasting BEE 28 FACING EE 30 MINUTEMAN e UNINTERRUPTIBLE POWER SUPPLIES Common Modem Commande 32 aae U seed cae AAE IEE dove E T EEEE EE ET 33 COMMAS EEN 34 7 DATA amp EVENT LOGGiNG ccc ccc ececcececeeceeeeees 35 LOGGING Sief sl We BEE 35 Data History ET CT EE EEN 36 Data LOO AE 38 Event Log Viewer 39 Event Calendar 40 8 GCHEDULUING 0 c ccc cc cccccccceccccecccececcececcecauauceeaeees 41 9 UPS CONTROL OPRTIONS ccc cccccececcececeececeeees 44 10 TROURBLESHOOTING 45 Common Problems and Golutons 45 11 PLACING A TECHNICAL SUPPORT CAL 47 INUTEEMAN e UNINTERRUPTIBLE POWER SUPPLIES BAY Sentry is a UPS power monitoring application for Nov
10. Oe 26s 7 4 RAR Ubu Z 1 A PA A k be ke Ja ke bei be bet ge tata Le G fb Oh D g Ch i e bA Zb E E ES Ra hb Use the vertical and horizontal scroll bars to view all of the rows and columns in the table To print a copy of the log file press Print When you are finished viewing the log file press Exit to close the window MINUTEMAN e d UNINTERRUPTIBLE POWER SUPPLIES Event Log Viewer After some events accumulate you can view the local event log or network event log To display either log select the Data View Event Log menu option and then select either Local Event Log or Network Event Log i a Event mmm EE Dabi ae T e Lks The UPS ie om bine pelen 10 97 TPS epui supplied by battery backup Toe 10 LPS capul supplied by batters backup SIGST 109 UPS capu eupplied by battery backup a Te be LA UPE gonitorsgeg terete ma TA a likel DPS pra ei veo eiz rd GATAI LS The DS ie on Fine D 16 tgeh 1044 UPS monitoring terminated ease dids UPS monitoring stared de 2 KC IA The UPS is on Line eis The UPS Zo ber chatten View Event pre Solert File Ge be Fe Alarm E Power F Al _ The local event log displays events that occur on the current system The network event log displays events that occur on all systems on the network An additional column identifies the system that reported the event To log an event to the network event log you must enable lo
11. S On Battery Lili Power Restored LIPS General Fault LFS General Fault Geared Output Owerload Desoription The UFS batterica are low P Popup Main Screan User Events Ee MINUTEMAN 711 e 25 UNINTERRUPTIBLE POWER SUPPLIES In addition to the pre defined events you can create your own events Press the User Events command button to display the Configure User Defined Events window User Defined Event Configuration User defined events are based on UPS values You can configure a value or range of values to define an event then use the event to trigger actions Configure User Defined Events Configure Event Awaiting Power Awaiting Power d Event Name Event Type Event Description Add Delete Currently Defined Events Select a UPS value on which your event will be based Next select the criteria that defines when the event occurs You can use the and or the or check box to combine comparisons of different UPS values to define an event You can also use the and check box to define a finite range of values for the event Give the event a descriptive name and provide an explanation for the event in the description field The Event Type is used to group events in the event log viewer After you assign an Event Type click the Add command button to add the event to the list of Currently Defined Events If you wish to delete an event click on the event in the Currently Defined Events list bo
12. SENTRY POWER MANAGEMENT SOFTWARE User s Manual for the Novell NetWare Operating Systems with Microsoft Windows Microsoft Windows for Workgroups Clients MINUTEMAN e 2 UNINTERRUPTIBLE POWER SUPPLIES Licensing Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE OPENING THE SOFTWARE PACKAGE YOUR USE OF THE MEDIA ON WHICH THE PROGRAM IS RECORDED INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THEM YOU SHOULD IMMEDIATELY RETURN THIS PACKAGE AND YOUR MONEY WILL BE REFUNDED LICENSE You may 1 Use the program on a single computer 2 Merge other programs with the program as specified in the enclosed materials for your use on a computer The program merged with another will continue to be subject to the terms and conditions of this agreement 3 Transfer the program and license to another party if the other party agrees to accept the terms and conditions of this agreement YOU MAY NOT USE OR TRANSFER THE PROGRAM IN WHOLE OR INPART EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE YOU MAY NOT MERGE THE PROGRAM WITH ANY OTHER EXCEPT AS EXPRESSLY PROVIDED FOR IN THE LICENSE YOU MAY NOT COPY OR MODIFY THE PROGRAM IN WHOLE OR IN PART TERMS The license is effective until terminated You may terminate it at any time by destroying the diskettes or tape hereby Known as media contained in this package Terminating the license does not elimin
13. Systems Inc be liable to you for any other damages arising out of your use of this program OTHER THIS AGREEMENT WILL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS YOU FURTHER AGREE THAT THIS IS THE SOLE AGREEMENT BETWEEN US AND SUPERSEDES ANY PROPOSAL OR AGREEMENT ORAL OR WRITTEN BETWEEN US RELATING TO THE SUBJECT MATTER Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitations may not apply to you MINUTEMAN e UNINTERRUPTIBLE POWER SUPPLIES Trademarks Sentry is a registered trademark of Para Systems Inc Novell and NetWare are registered trademarks of Novell Inc Microsoft MS and Windows are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective holders Copyright 1997 by Para Systems Inc Printed in U S A Unauthorized reproduction prohibited MINUTEMAN 711 e i UNINTERRUPTIBLE POWER SUPPLIES Conventions Used In This Guide This guide uses these type style conventions Italic print as shown in this example indicates chapter or section names in this guide window or dialog box names or is used for emphasis Bold italic print as shown in this example indicates field names or menu items in the software or is used
14. Test C Monthly Select an action from the Action group box Select the Time and the frequency of the action The available actions depend on the UPS model The Grace Period is the time interval between when the operating system shutdown is started and when the UPS output power is shut off Make sure the Grace Period you select allows your system to shut down properly Grace Period will only be displayed when Shutdown Operating System and UPS are selected in the Action group When you are finished with Scheduling Configuration press the OK command button to close the window If you want to abandon changes then press Cancel to close the window You will return to the Calendar Overview window After you have added events you will be able to modify or delete events using the Modify and Delete command buttons Choose an event from MINUTEMAN e 3 UNINTERRUPTIBLE POWER SUPPLIES the list box and press the appropriate command button If you choose to Modify an event then the Scheduling Configuration window displays When you are finished with the Calendar Overview window press the OK command buiton to close the window If you want to abandon changes then press Cancel to close the window INUTEEMAN 7 1 1 e d UNINTERRUPTIBLE POWER SUPPLIES S CONTROL OPTIONS UPS control options are special commands sent to the UPS These commands are dependent on the model of UPS To display the Additional UPS Control Options wind
15. a ED l roa D Battery varge NOD 2o UPS Temperature MEC bI 110 Testin Progress Wm em Al Kl a OI Lu System Date Opel pr1au7 Input Outpart UPS System Time s cd Lape Yottaqe Load BENTENE ik The 1S is en ind CRP LA SS That titty HEMEL The Alarm box notifies you of software and UPS events Readings MINUTEMAN 711 e 21 UNINTERRUPTIBLE POWER SUPPLIES The Readings group allows you to display seven values from the complete list of UPS values If you would like to change a reading or the properties of a reading just point to the reading and click The Reading Configuration window displays a Conn liu re Choose data io displery ku Voltage Dutt EEN kiput Frequean I UPS Temperature hattery Status Sat Thrashokts ie wen e zm Est bag Remaining ni Rec ei fest in Progress ec ce Manufacture fee ER Dpia gie iea anc H Pick a value from the Choose Data to Display list box The values available will vary depending on the model of UPS Set the thresholds and assign colors to the ranges When the value is displayed in the Readings box the background color will reflect the color of the range If you also display the value as a meter the same thresholds are used When you finish configuring the reading press OK If you wish to clear the thresholds press Clear If you would like to reset the thresholds to their default values press Defaults f you would like to aband
16. al tone busy signal and answer status See your modem user s manual for more information on modem commands MINUTEMAN e 32 UNINTERRUPTIBLE POWER SUPPLIES The Dial Prefix should begin with AT and include any Hayes commands required to acquire a line and begin dialing the telephone number of the paging service The default prefix is ATDT The Pager Numbers should include the telephone number for the paging service and any required pauses and commands to complete the page Up to three Pager Numbers may be configured for all events To configure a pager number press the Add command button To modify an existing pager number click on the number and press Modify To delete a pager number from the list click on the number and press Delete When you are finished with Modem Alert Configuration press the OK command button If you want to abandon changes then press Cancel COMMON MODEM COMMANDS See your modem user s manual for a complete list of dial modifiers COMMAND Wait for Dial tone It is most often used to wait for the dial tone of an outside telephone line before processing the rest of the dial string The amount of time to wait is set in the S Registers of the modem S7 A comma placed anywhere in the dial string tells the modem to pause before processing the rest of the string The amount of time to pause is set in the S Registers of the modem S8 Wait for Bong It is most often used for calling card call
17. anged Allow the user access only to the ups directory in the SYS volume When you are finished with Logging Configuration press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel Data History Graph After some data accumulates you can view a history graph of one of the data types To display the graph select the Data View Graph menu option GRAH FSU ARRAS TT RPP che Go m ie et ICH Soe 18 15 IS a EZE 1600 Oar sor a a7 bein E EN earl CH belt aT select the data values from the drop down list box at the top of the window The data associated with the UPS value is graphed The MINUTEMAN e d UNINTERRUPTIBLE POWER SUPPLIES minimum maximum and average values are displayed at the bottom of the window Press the lt lt lt or gt gt gt command buttons to move to the beginning or end of the data log Press the lt or gt command buttons to move back or forward one full window of data Press the Print command button to print a copy of the graph You can change the graph s Y axis range by using the spin buttons located on the Y axis The X axis and other properties of the graph can be changed by pressing the Options command button If you press the Options command button the Graph Options window displays Je stong piira rapi Typs Haut Surem r Scatter E Line Bar a ER d Wees Awerage C Hin
18. anging Servers To monitor the UPS attached to another server choose Remote Select Server from the menu bar The Select Server window will display ENGINEERING Login to Server ENGINEERING Not logged in to selected server Login Name Password Double click on the server name The login name and password will be requested To rescan the list of servers running Sentry press Refresh Exiting Sentry If you choose File Exit the monitoring center will close but UPS monitoring continues To terminate UPS monitoring you must unload smartmon nim MINUTEMAN 711 e UNINTERRUPTIBLE POWER SUPPLIES ENT CONFIGURATION Sentry offers you complete control over UPS system events The number of events available varies for different UPSs The actions include operating system and UPS Shutdowns event Logging message Broadcasting administrator Paging and executing Commands To begin event action configuration select Configure Action The Event Action window provides you with a list of events Select an 24 event from the Choose Event list box You can choose any combination of actions for the event by pressing the action command buttons Actions already enabled have a check mark below the name of the action on the command button You can also check Popup Main Screen to display the monitoring center window when an event occurs mme Erum Action Conhgurdlion CM bahem SC Batteries Wo Longer Low LAP
19. at the bottom of the main window If you want to avoid broadcasting messages for events that last a short duration set a Delay If you want to notify users one time set the broadcast Interval to 0 If you want the users to be notified at regular intervals then set the broadcast Interval to the desired time Enter the text of the Broadcast Message In some cases you may wish to add a data value to the message text Press the Add Data command button to display a list of UPS values to choose from The available UPS values depend on the UPS model When you are finished configuring Broadcasting press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel MINUTEMAN e 30 UNINTERRUPTIBLE POWER SUPPLIES PAGING If you haven t already selected Configure Action from the main menu bar please select it now In the Event Action Configuration window press the Paging command bution to display the Paging Configuration window If you select the Paging Enabled check box a check mark will appear on the Paging command button Paging Configuration X Ewent UPS On Battery l Paging Enabled Delay 60 seconds Interval Al D 60 seconds Contigure Modem Defaults Cancel If you want to avoid paging the administrator for events that last a short duration set a Delay If you want to page one time per event occurrence then se
20. ate any prior failure on your part to comply with any term or condition of this agreement You agree further upon termination to destroy the program together with any unpermitted copies modifications and or merged portions in any form MINUTEMAN e UNINTERRUPTIBLE POWER SUPPLIES LIMITED WARRANTY THE PROGRAM AND ENCLOSED MATERIALS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO QUALITY AND PERFORMANCE OF THE PROGRAM AND ENCLOSED MATERIAL IS ASSUMED BY YOU However to the original purchaser only Para Systems Inc does warrant the media on which the program was recorded to be free from defects in materials and faulty workmanship under normal use and service for a period of thirty 30 days from the date of purchase If during the thirty 30 day period a defect occurs then the media will be replaced without charge to you provided that 1 you have previously sent in your Warranty Registration card or you send proof of purchase and 2 return the defective diskette to Para Systems Inc Contact Technical Support for an RMA number and instructions LIMITATION OF REMEDIES Para Systems Inc s entire liability and your exclusion remedy shall be replacement of the media if you have met the conditions as described under Limited Warranty In no event will Para
21. dress City State ZIP code Installation Site Contact Full Name Phone Number Fax Number you are a consultant Consultant Name Phone Number Fax Number Computer System Operating System Version System Manufacturer System Model Number Type of Serial Port Connector How many pins male or female etc Address of the Port MINUTEMAN e s UNINTERRUPTIBLE POWER SUPPLIES UPS Model Number _ gt SSS O O Type of Port Connector How many pins male or female etc Sentry Configuration Cable s Part Number From tag on end of cable Are any adapters connected to the cable If yes what type What are the symptoms Technical Support Have the information listed above ready You can reach us by calling Para Systems Inc 1455 LeMay Dr Carrollton TX 75007 Phone 972 446 7363 Fax 972 446 9011 E Mail Techsupport minuteman ups com QuickFax Info System 1 800 263 3933 Internet www minuteman ups com
22. e information e Event amp Data log file sizes and Data file content See the chapter titted Data amp Event Logging for more information Choose UPS Control from the Sentry menu bar to schedule system shutdown restart and self tests If your UPS supports additional functions you may access those functions from the Control Options menu option i INUTEEMAN e 14 UNINTERRUPTIBLE POWER SUPPLIES ARTING amp STOPPING SENTRY Although you have installed the Sentry files in the sys system directory of the file server Sentry cannot be configured and will not monitor your UPS until you load it The following paragraphs concern loading unloading and deleting Sentry Loading SMARTMON NLM Loading will activate the power monitor After the power monitor is loaded you can configure UPS communications In order to monitor your UPS you have to load several NLMs on the server At the file server console oad the following NLMs LOADING AIO DRIVERS Load the appropriate AIO communications port driver for your hardware as described in the installation chapter For example load aiocomx lt enter gt There are a variety of AIO driver NLMs You may have to load aio nlm before you load the A O hardware driver NLM LOADING SUPPORT NLMS Load the following NLMs spxs nim streams nim tli nim nim after311 nlm LOADING SENTRY Load Sentry on the server by typing load smartmon lt enter gt If you get an already load
23. e is installed on a workstation During installation you can select to install either the Client or Server or both If you select the Client software you must select the install destination drive and directory If you select the NLM software you must select a destination drive that is mapped to the desired server During the Client installation process an icon is placed in the Sentry group folder You must install the Client software to configure the NLM software Configuring Sentry After you install Sentry you must configure communications between sentry and your UPS The steps required to establish communications with your UPS are e Determine the AIO board and port address of the serial port e Load smartmon nIm from the server console e Run Sentry and save a UPS Configuration After you save the UPS Configuration UPS monitoring begins Beyond UPS Configuration When you save the UPS Configuration you have completed the first step in configuring Sentry The monitoring center window can be tailored to display the Readings and Meters of your choice See the chapter titled Monitoring Center Configuration for more information MINUTEMAN e UNINTERRUPTIBLE POWER SUPPLIES Choose Configure from the Sentry menu bar to configure additional features including e Actions for various events such as logging broadcasting system shutdown paging and command file execution See the chapter titted Event Configuration for mor
24. ed error message then unload and reload smartmon If you get an error message stating can t find public symbol then review the names of the symbols If the public symbols listed begin with AIO then you must load aio nim and your hardware specific AlO driver MINUTEMAN 711 e 1s UNINTERRUPTIBLE POWER SUPPLIES LOADING AUTOMATICALLY After you have determined which modules you need to load add the load statements to your autoexec ncf file Sentry will automatically monitor your UPS when the file server is started You can modify autoexec ncf using NetWare s install nim Unloading SMARTMON NLM To disable power monitoring unload Sentry at the file server console by typing unload sentry lt enter gt You can also unload any support NLMs that are not required by other modules H you modified the autoexec ncf file during the install process and you want to prevent Sentry from loading at system startup use install nim to remove the smartmon load command You can also remove any support NLM load commands that are not needed MINUTEMAN e 16 UNINTERRUPTIBLE POWER SUPPLIES Starting the Sentry Client To start the Sentry Client double click the Sentry icon in the Program Manager ENGINEERING Login to Server ENGINEERING it Not logged in to selected server Login Name Password Double click on a server name in the Select Server window You must provide a login name and password If this is the
25. ell NetWare operating systems Sentry monitors the UPS through a cable attached to a serial port on the computer and the communication interface on the UPS This cable enables Sentry to check the status of the UPS and to perform a graceful operating system shutdown if required Through Sentry s pull down menus and dialog boxes you can configure the user interface and shutdown timers view and print event logs view and print power history graphs and data logs and get help on line You can configure Sentry to perform appropriate actions when an event is detected The user configurable actions include logging broadcasting paging command file execution and operating system shutdown You can set the delays and intervals of these actions For example if utility power fails you may wish to log the event broadcast a warning message page the system administrator and shutdown the system after a delay The monitoring screen displays readings and meters for the UPS You can configure what values are displayed and color coded ranges for the values You can select readings to log for later viewing The frequency of data logging is user defined The event log tracks the history of power and UPS related events The data log can be viewed graphed or printed The event log can be viewed or printed You can schedule actions such as system shutdown restart and self tests You can schedule actions recurring one time daily weekly bi
26. erial port e Verify that the other end of the supplied cable is securely attached to the UPS interface port This end should not require any adapters e During installation make sure you are logged in to the target server as Supervisor or Admin Common Problems and Solutions When loading Are your AIO drivers loaded properly You may have to my hardware load the hardware specific driver more than once to find specific AlO all serial ports driver it A conflict may occur when other hardware devices or cannot find the software Hardware conflicts will appear in DOS as well serial port or as Novell and may be easier to identify address IRQ assigns avery Software conflicts will only appear in Novell and may high number to occur with other applications that provide port services the board or including pserver port value Make sure the serial port is enabled Make sure the port is operational by performing another test on it such as attaching a modem and attempting to dial out MINUTEMAN 711 e d UNINTERRUPTIBLE POWER SUPPLIES During Make sure the cable is plugged into the UPS and the installation or computer startup of Make sure you have correctly identified the serial ports Sentry you get You may have connected the cable to the wrong port the UPS Ports may be mislabeled communica Make sure the serial port is enabled Check your tions failure computer s jumpers and or BIOS message Make sure the port is
27. gging for the event and configure a network alert server Use the vertical and horizontal scroll bars to view all of the rows and columns in the table To limit the types of events displayed in the table select one or more of the check boxes in the View Event Types group box The event type category names and the number of categories vary by UPS model To print a copy of the log file press Print When you are finished viewing the log file press Exit to close the window MINUTEMAN e 40 UNINTERRUPTIBLE POWER SUPPLIES Event Calendar After some events accumulate you can view the event calendar To display the calendar select the Data View Event Calendar menu option Dutt Mon Tua wad Tha Fri Sat i 3 J 4 n fi 7 H kl id ii i 14 ia 5 Wii vn Wun tr T T ao mo j vii 7 23 74 Ap 7h T P E ap CC hang 1997 Events tor Wednesda June WL 19497 1124 The UFS ts on lb Lot A genera Taul has occured on the LIPS L2ae The UPS has beem genre 1207 Thee fat omon Pas been ckm Lae The UPS ison line To view a detailed description of the events for any day of the month click on the day The events appear in the list box at the bottom of the window To view other months press either of the command buttons below the calendar The command buttons will state the previous and next months When you are finished viewing the calendar press Exit to close the window INUTEEEMAN 7 1 1 e d UNINTERRUPTIBLE POWER SUPPLIES IW ER
28. hat will be used to display menu items field names and UPS variables Also select the format that will be used to display dates Some UPS models may require you to configure Additional items If the Additional command button is available press it to open a configuration window When you finish configuring UPS communications language and date display press Save to record the values and begin monitoring If you would like to abandon all of the changes you made and exit Sentry press Cancel If you cancel configuration and you do not currently have a saved configuration the Sentry client will exit To reconfigure UPS communications choose Configure UPS from the menu bar MINUT ERMAN e 20 UNINTERRUPTIBLE POWER SUPPLIES VV The monitoring center window provides you with a view of current UPS values The monitoring center window displays each time Sentry is started The reading values and meter graphs are fully configurable and can display any values provided by the UPS NITORING CENTER CONFIGURATION If you would like to see other values in the window changing them is easy Configuration is as easy as point and click You can use color codes to warn when values are out of an acceptable range Configuration is explained in the following sections Fie Dee Lee sem LZ Cores Fier bpzbun Melers Maesinciur Mkilome AEN laka V 5a UPS Model tho Ha e hag KE Est Runlime Remaining DM weg i P
29. igure the event log from the same window To display the Logging Configuration window select the Configure Logging menu option Logging Configuration EM Data Logging WM Data Logging Enabled Select Data Logging Interval A 2 minutes Maximum Records 4 1000 records Event Logging Maximum Records 500 records Network Alert Server Defaults Cancel To enable data logging select the Data Logging Enabled check box Press the Select Data command button to choose a list of UPS values to log Set the data Logging Interval and the Maximum Records for the log file When the data log fills the current data log data dat is moved to dataold dat The data dat file is reset and logging continues MINUTEMAN 7 e d UNINTERRUPTIBLE POWER SUPPLIES Set the Maximum Records for the local event log When the event log fills the current event log event log is moved to eventold log The event log file is reset and logging continues The Network Alert Server records events for systems across the network If you plan to log events to a central network alert server enter the system name of the Network Alert Server You must create a user account on the Network Alert Server named UPS with a password of SENTRY Sentry will use this user account to log entries from each server When you create the UPS user account allow concurrent connections no expiration and do not allow the password to be ch
30. imums C Hamimu r All Data fp ters Pie Hame CSPROGRAR FILE SAME STER Hrw to _ Beginning Der eo f OK Defaults Cancel Select Scatter Line or Bar for the Graph Type Select the Range on Screen and Hours or Days to define the X axis range and units Depending on Graph Type choose to display the Average Minimums Maximums or all three Average values are graphed in blue Minimums are graphed in green Maximums are graphed in red If you would like to view data from an archived data log enter the File Name or press to search for the file set the Beginning Date for viewing the graph The Beginning Date is the starting point used to determine the maximum minimum and average values The end point is always the end of the data log MINUTEMAN e 38 UNINTERRUPTIBLE POWER SUPPLIES When you are finished with Graph Options press the OK command button to close the window If you want to revert to the suggested values then press Defaults If you want to abandon changes then press Cancel to close the window When you are finished viewing graphs press Exit to close the History Graph window Data Log Viewer After some data accumulates you can view the data log To display the log select the Data View Data Log menu option npm ehage Cas pur Vonage 3 Ia i Oi 26s 19 T Ar 28 LERZ R E EPET ZIA Mpa eT LS Fit Die ly Taa LL delt Kc LSA 1214 EAEL ae Tug 1714 Held kcn IZIS DETA ba aed SR RAR
31. on all of the changes you made and close the Reading Configuration window press Cancel MINUTEMAN e 22 UNINTERRUPTIBLE POWER SUPPLIES Meters The Meters group allows you to graph three values from a list of UPS values If you would like to change a meter or the properties of a meter just point to the meter and click The Meter Configuration window displays Weiter Chaumie Choose dala bo display vel reae gl Wolttasye Dupult Woltocg j HaHery Yollag T 16 Input Frequency UPS Temperature fatiery Charge Bei Thresholds FS Lae Est Runt Remeireng g Deia giz Cear Cancel Pick a value from the Choose Data to Display list box The values available will vary depending on the model of UPS This list may be different from the readings list since some values cannot be displayed in a meter format Set the maximum and minimum values for the scale of the graph Set the thresholds and assign colors to the ranges When the graph is displayed the background colors will reflect the thresholds If you also display the value as a reading the same thresholds are used When you finish configuring the meter press OK If you wish to clear the thresholds press Clear If you would like to reset the thresholds to their suggested values press Defaults If you would like to abandon all changes and close the Meter Configuration window press Cancel MINUTEMAN e 23 UNINTERRUPTIBLE POWER SUPPLIES Ch
32. operational by performing another test on it such as attaching a modem and attempting to dial out A conflict may occur with other hardware devices or software Is the port already in use If the UPS is charged and seems to be operating properly and all other procedures have been followed ou will have to contact technical support The modem Check the phone line to make sure it is attached to the did not page modem and wall outlet the adminis Check the phone line to make sure that it is working trator after a and that there is a dialtone power failure Make sure you have correctly identified the serial ports or other event Ports may be mislabeled Make sure the serial port is enabled Make sure the port is operational by performing another test on it such as attaching a terminal and attempting to Login A conflict may occur with other hardware deevices or software Is the port already in use Test your pager dial string to verify that it works You can use the simulated power failure event NOTE Release notes are available on our World Wide Web site If you don t have access to the World Wide Web contact our technical support department See Placing a Technical Support Call for more information MINUTEMAN e d UNINTERRUPTIBLE POWER SUPPLIES ACING A TECH SUPPORT CALL In order to diagnose the problem you are having our technicians need the following information from you Installation Site Company Name Ad
33. ow select the UPS Control Control Options menu option Avidniceal WPS Goninl Opina Control omnes Sh oa Ue eth Autores ert He og UFS Lampel Shutdown rage tiom Tast Abort Tozi Execute ommani To send a command to the UPS click on a command in the Control Commands list box and select Execute Command f the control command requires data to be sent with the command a data entry window will appear Control Commands vary for different UPS models When you are finished sending commands to the UPS press the Exit command button to close the window INUTEEMAN e as UNINTERRUPTIBLE POWER SUPPLIES OUBLESHOOTING We have made every effort to ensure an easy and straight forward Sentry installation If you should experience problems or unexpected results during the installation or execution please verify your system setup and configuration using the following checklist e Positively identify the serial port to which the UPS interface cable is connected Consult computer and or operating system documentation if necessary Note the Hex address and IRQ number for each serial port and identify AIO Board amp Port values e Verify that no other hardware or software is using accessing this serial port including your mouse Sentry requires a serial port dedicated to monitoring the UPS e Verify that you are using the UPS interface cable supplied with the Sentry software and that it is securely connected to the s
34. s but may be used by a paging service Paging Example XYZ company has 20 systems running Sentry in one building You are configuring Sentry for the third of five systems located in room 122 of the building To acquire an outside telephone line from your phone system you must dial 9 and wait for the dial tone The telephone number for the paging service is 1 800 555 1212 MINUTEMAN e 33 UNINTERRUPTIBLE POWER SUPPLIES The Dial Prefix would be ATDT 9 W If it took the paging service approximately ten seconds to answer and get ready to accept the paging information then the paging number would be 18005551212 122 3 When you put the Dial Prefix and the Paging Numbers together you create a complete dial string ATDT 9 W 18005551212 122 3 ATDT 9 W causes the modem to dial 9 and wait for the dial tone of an outside line 18005551212 is the phone number of the pager a causes the modem to wait for approx 10 seconds 1223 122 room 3 computer is dialed next and will be displayed on the pager to identify the computer system that is currently reporting the event Dial your pager service to determine what you need to do to configure paging Your paging service may vary from the example When you are finished configuring Paging press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel EMAIL Email is not supported MINUTEMAN
35. t the paging Interval to 0 If you want to repeat paging for events that last longer then set the paging Interval to the desired time Press Configure Modem to display the Modem Alert Configuration window The modem configuration can also be displayed by choosing the Configure Modem menu option MINUTEMAN 711 e d UNINTERRUPTIBLE POWER SUPPLIES To configure the modem select the Modem COM port Baud Rate Parity Data Bits and Stop Bits The Initialization String is sent to the modem before paging is attempted The Dial Prefix is added to the beginning of each of the Pager Numbers before they are sent to the modem Nodem Alert Configuration EN Communications Modem COM Port Baud Hate Parity com 1200 NONE Data Bits stop Bits Cc Fy p GG Ci Initialization String Dial Pretix jATEOQOVOXxA JATDTSW Pager Numbers De ee 18005551234 12 2 3 180055512 46 122 3 B Modify Delete Cancel The Initialization String allows you to configure the modem to return result codes The result codes allow Sentry to determine the status of the page The default string is ATEQQOV0OX4 The meanings of the codes follow AT Attention code EO Turns echo off so commands are not echoed back to the computer Q0 Enables result code return to the computer VO Enables numeric result codes which allows Sentry to determine the page status X4 Enables all of the numeric result codes which allows Sentry to determine di
36. tart varies by model MINUTEMAN 71 e 27 UNINTERRUPTIBLE POWER SUPPLIES WARNING Shutting down the UPS without first shutting down the operating system could result in loss of data Always add enough time for the operating system to shut down before shutting down the UPS output When you are finished configuring Shutdowns press the OK command button If you want to revert to the suggested values then press Defaults f you want to abandon changes then press Cancel LOGGING If you haven t already selected Configure Action from the main menu bar please select it now In the Event Action Configuration window press the Logging command button to display the Event Logging Configuration window If you select the Local Logging Enabled or Network Logging Enabled check box a check mark will appear on the Logging command button Event Logging Configuration Event UPS on battery kW Local Logging Enabled a Delay 0 seconds Interval 4 60 seconds Log Message The UPS is operating on battery power Add Data Detaults Cancel The local event log records events associated with this system The network event log records events for all systems The master network event log is configured by selecting Configure Logging MINUTEMAN e 28 UNINTERRUPTIBLE POWER SUPPLIES If you want to avoid logging messages for events that last a short duration set a Delay If you want the event log to show one
37. x and press Delete MINUTEMAN 711 e 26 UNINTERRUPTIBLE POWER SUPPLIES When you are finished adding and deleting events press the Exit command button to close the Configure User Defined Events window Event Action Configuration Select an event from the Choose Event list box The actions include operating system and UPS Shutdowns event Logging message Broadcasting administrator Paging and executing Commands SHUTDOWNS If you haven t already selected Configure Action from the main menu bar please select it now In the Event Action Configuration window press the Shutdowns command button to display the Shutdown Configuration window If you select one of the shutdown enabled check boxes then a check mark will appear on the Shutdowns command button Shutdown Configuration ES Event UPS on battery M OS Shutdown Enabled Delay 300 seconds WM UPS Shutdown Enabled Delay a 360 seconds P UPS Antorestant Enabled Defaults Cancel If the event warrants shutting down the system then select OS Shutdown Enabled and configure a Delay The delay starts when the event is detected Next you may wish to turn UPS output power off If so select UPS Shutdown Enabled and configure a Delay The delay starts when the event is detected If you would like to automatically restart the UPS after it shuts down due to a utility power failure select UPS Autorestart Enabled Support for UPS shutdown and autores
38. x nlm So for example type the following commands at the system console load aio lt enter gt load aiocomx lt enter gt After you press lt enter gt you will see the hexadecimal address IRQ number and the AlO board and port numbers for those serial ports detected by ailocomx nIm 3F8h IRQ 4 is standard for COM1 2F8h IRQ 3 is standard for COM2 The AIO board and port numbers may vary depending how the hardware on your system is setup For example on some systems aiocomx nlm installs 3F8h IRQ 4 as Board 0 Port 0 2F8h IRQ 3 as Board 0 Port 1 on other systems aiocomx nlm installs 2F8h IRQ 3 as Board 1 Port 0 So the port at 2F8h IRQ 3 COM2 could be Board 0 Port 1 or Board 1 Port 0 Even if your serial ports are built in to the motherboard the ports may be installed with different board numbers To detect all of your serial ports you may have to load aiocomx nlm more than once depending on the number of boards installed on your system and the configuration of your hardware MINUTEMAN e 12 UNINTERRUPTIBLE POWER SUPPLIES Installing Sentry Log in to the server at a workstation as supervisor Insert the Sentry diskette in the appropriate diskette drive on your workstation Run install exe from the diskette NOTE If you press Cancel during Sentry installation you stop the installation program There are two parts to the Sentry package The Server NLM software is installed on the server and the Client softwar
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