Chapter 1 - Nokia Networks
Contents
1. CPE 725 Series User Manual Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 68P09308A83 DEC 2009 Desktop CPEi 725 User Guide d sus A rcr Powerful Features in a Single Unit ION DI DUE LP a dau KEES AEREE PACE OL CISC dies Ghee eS nali Operating INTOrmation rare Installation OEN 4 04 e 3 33 eee KS ET EUER EU eee REE eh BEIDTO FOU BEOTI 44x44 oe oo bo CHK OEE REET HO RG OS EMO EEE ee eae ee 333342153 2999422471493 Advanced SODUD serena Procedure to Log into the CPE 0 0 0000 Setup Wizard and Authentication lees Basic Configuration Personalize Menu usse sco o o dede ad Password TaD uu ud caede d CETTE Device me Tab 6 46 466446469446 864644486 20094660555 Device Name Tab 06 284266464444 erinnerte Restore Factory Settings Tab 0 0 eee eee IDnLOPnar MONU 2a doe Rod redd 444495 UE KE REOR RES WIMAX Security TaD sauri iL PIGRI E u EN Aaa Dynamic DNS TaD 6 6k RETTORI e e die RES d skanis MODU LA sans Telephony Menu 4 nos deeded o EO y doe nde CURL do de Advanced Configuration POFLPOPWSIOIIG MGI uaa dog qued aeq do Ep RE Oo e e ded PO a TAD aod car gd ARSA are OOO AA Local Address Menu 22422 24249 ira DELI ver LAO 40445 64 43 3 9 Kd deb ok eee de E ac desi Leuse Statis TaD 1444444664008 Ada iene Lease Reservation Tab llle LOBDEPOL Pane rauen EOS OTS ES Mil T1 AG Rp m OU TAD essen deed e de de de herad BU2. 68P09308A83 DEC 2009 Configuring TCP IP 13 Click OK to accept the TCP IP settings 14 Click Close to close the Local Area Connection number Properties window 15 Click OK 16 If prompted to restart the computer and click OK again Configuring TCP IP in Windows XP 1 Onthe Windows desktop click Start to display the Start window Figure 5 8 Windows XP Start Window m SURFboard p Eu ai Provides options for you to customize tha appearance an computer add or remove programs and sek up network accounts 2 Click Control Panel to display the Control Panel window The display varies depending on your Windows XP view options If the display is a Category view as shown in Figure 5 9 continue with Step 3 Otherwise skip to Step 5 Figure 5 9 Control Panel Fle ER Waw Favorites Tools Help o O d SP Search Py Folders Ti Address Control Panel Pick a category uc cL B Ge Seth bo Classic View ie 1 Se Appearance and Themes Prinbers and Other Hardware ui See Also amp u qp Windows Update A lt P 3 Hel and Support ici Metwork and Internet Connections ir User Accounts i Date Time Language and Regional boris L3 E 3 i Add or Remove Programs i5 L diis Accessibility Opbions r 3 Sounds Speech and Audio Devices i Performance and Maintenance 3 Click Network and Internet Connections to display the Network and Internet Connections window 68P09308A83 5 5 DEC
3. Figure 2 1 Login Screen Welcome to Motorola WiMAX CPE Please type your login password and click Login button 4 Inthe Password field type the password default is motorola 5 Click Login 6 First time users see a pop up box that states The Wizard application will guide you through for the first time configuration Click OK button to continue 7 Click the OK button to launch the wizard application Setup Wizard and Authentication Step 1 Change Password Once you have launched the setup wizard you are prompted to change your password Motorola recommends using a password to protect your home network and CPE device Passwords are case sensitive To change your password e Ensure the Enable Login Password Protection box is checked Enter a New Login Password in the box Passwords can be no more than 20 characters in length e Re type your new password in the Confirm New Login Password box Click Next If you forget your password you can reset it back to the default motorola password To reset the password press and hold the reset button on the back of your CPE for 5 or more seconds Before resetting the CPE ensure that the power is ON Step 2 Device Time 68P09308A83 DEC 2009 This screen allows you to set the time zone and to enable Daylight Savings Time when applicable for your location e Select the appropriate time zone for your location from the drop down box 2 3 Install
4. 1 1 CPEi 725 Thank you for purchasing the Motorola CPE Indoor CPEi 725 desktop device The Desktop CPEi allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures In addition it offers you the ability to make Voice over Internet Protocol VoIP calls The Desktop CPE indoor CPEi device provides the user Convenience with easy plug and play functionality Compact design Control remote management capability allows easy detection and authentication once the unit is set up VoIP RJ11 port allows for Voice over IP calls using your CPEi 725 The features and the physical appearance of your Desktop CPEi device may differ Slightly from the illustration MOTOROLA For the most recent documentation visit the Product Documentation page on www motorola com Powerful Features in a Single Unit 68P09308A83 DEC 2009 The CPE device provides the following features e WiMAX Authentication e WAN DHCP Client LAN DHCP Server e Home Gateway Functions Firewall Protection Port Forwarding l 1 l Desktop CPEi 725 User Guide Front of the CPE The front of the CPE unit contains LED Link Activity indicators The LEDs provide the status of the unit and signal strength indicators for easy adjustment during setup Table 1 1 LED Indicator Interface LED Status Signal Strength Full WiMAX Signal Strength is detected when all WiMAX Signal Strength LEDs
5. 2009 5 Configuring TCP IP Figure 5 10 Network and Internet Connections E Hetwork and Internet Connections Pick a task E Get up or change your Inbernet connection 3j Create a connection bo the network at your workplace F Set up or change your home or small office network or pick a Control Panel icon Inbermet Options Metwork Connections 4 Click Network Connections Skip to Step 6 5 Ifa classic view like Figure 5 11 is displayed double click Network Connections to display the LAN or High speed Internet connections Figure 5 11 Control Panel Classic View E Control Panel Ele gdt View Fgrorites Took Help Ou iF Ds pra I Address fe Control Panel X gir rei Add Hardware 9 je Seth to Category View es patria Scanners and Scheduled Cameras Tasks 6 Right click the Local Area Connection If more than one connection is displayed be sure to select the one for your network interface 5 6 68P09308A83 DEC 2009 Configuring TCP IP Figure 5 12 Network Connections Network Connections Fle Edit Wem Favorites Took Advanced Help O po seach Folders Fi Address WS Network Connections A LAN or High Speed Internet Nebwork Tasks S croate a now car Sat up a home or small offline nisturork MB Cable this network device Repair the connection mij Rename this connection Views status of this connection 7 Change settings of th
6. Les 5 mt Local Address Telephony Control Panel Please consult with your telephony service provider for these settings Line User tame Aceount Line 1 Password ii Caller ID Confirm Line 1 Password as Call For warding Voice Mail Special Numbers una Wizard Undo Fr Account Tab Please consult with your service provider for these settings The Account Tab contains the following settings Table 3 8 Account Tab Field or Button Description User Name If Line is an active VoIP enter the User Name as provided by your service provider Password Enter the Line password as provided by your service provider Passwords are case sensitive Confirm Line Password Reenter your Line password exactly as entered in the field from the previous step Be sure to click the Apply button once you have made changes 68P09308A83 3 7 DEC 2009 Ring Tone Tab Caller ID Tab 3 8 Basic Configuration The Ring Tone tab allows you to customize ring tones for your telephone s A NOTE You need a phone connected to your CPE to hear ring tones Table 3 9 Ring Tone Tab Field or Button Default Line Ring Type Test Description Use the drop down box to select a ring tone for Line The default is ringtone RO Click to hear how the selected ring tone sounds Be sure to click the Apply button once you have made changes The Caller ID tab allows you to manage the Caller
7. are lit All WiMAX Signal Strength LEDs are off very low signal detected One to two WiMAX Signal Strength LEDs are lit low signal detected Three to five WiMAX Signal Strength LEDs are lit high signal detected WAN WiMAX While acquiring access to the WiMAX Network e All WiMAX Signal Strength LEDs vary between ON OFF and or BLINKING status If all five WiMAX Signal Strength LEDs are blinking then a software up grade is in progress Do NOT remove power to the CPE Back of the CPE The back of the CPE unit contains the reset switch AC Power Connector Ethernet connector RJ45 Ethernet LED and ATA port RJ 11 1 2 68P09308A83 DEC 2009 Desktop CPEi 725 User Guide 1 Figure 1 2 CPE Ports and Connections Figure 1 _ Phone VoIP Ethernet gt Connector Ethernet Cable Computer m AC Power Power Cord Connector CPEi 725 Table 1 2 Port Descriptions Port Port Description Ethernet Ethernet Port Power AC Power Connector Reset Hardware Reset Button A paperclip is recommended for accessing this button Phone Line RJ 11 port for use with VoIP Operating Information Operating temperature for this unit is 0 40 C 32 104 F 68P09308A83 1 3 DEC 2009 1 4 Desktop CPEi 725 User Guide 68P09308A83 DEC 2009 Installation Chapter 2 Installation Overview To install the Desktop CPEi 725 Series review the following sections Before You Begin Easy Set
8. that is displayed on computers with multiple network interfaces Computers with only one network interface may only see the label Local Area Connection 4 Click Local Area Connection number The value of number varies from system to system The Local Area Connection number Status window is displayed Figure 5 3 Local Area Connection Local Area Connection 2 Status 5 Click Properties Information like the following window is displayed 5 2 68P09308A83 DEC 2009 Configuring TCP IP 5 Figure 5 4 Properties Local Area Connection 2 Properties E NE a xl General Connect using 29 Motorola SurfBoard Configure Components checked are used by this connection wi BI Client for Microsoft Networks vl 129 File and Printer Sharing for Microsoft Networks ir m Intemet Protocol TCP IP Wr memes Description i Transmission Control Protocol Intermet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected 6 If Internet Protocol TCP IP is in the list of components TCP IP is installed You can skip to Step 10 Figure 5 5 Select Network Connection Type Select Network Component Type x Click the type of network component you want to install If Internet Protocol TCP IP is not in the list click Install The Select Network Component Type window is displayed 7 Click Protoco
9. the CPE to respond to a ping from the Internet This option would be enabled to allow testing only Do not leave this enabled Be sure to click the Apply button once you are finished Dynamic DNS Tab Dynamic Domain Name Service DDNS allows a user with a non static IP address to keep their domain name associated with an ever changing IP address As an example DDNS is used when you are hosting your own website Table 3 7 Dynamic DNS Tab Field or Button Enable DDNS DDNS Service Provider DDNS User Name DDNS Password DDNS Host Name Description Check this box to Enable DDNS default is unchecked Select DDNS Service Provider that you belong to from the drop down box Only valid if Enable DDNS is checked Enter your DDNS account user name Only valid if Enable DDNS is checked Enter your DDNS account password Only valid if Enable DDNS is checked Enter the DDNS Host Name This is assigned by the DDNS service Be sure to click the Apply button once you are finished Status Menu The Status menu provides the following tabs e Network Telephony 68P09308A83 DEC 2009 3 5 3 Basic Configuration Figure 3 3 Status Menu Personalize E B 9 Port Forwarding Internet 8 3 w g n 4 O Local Address Stats i Control Panel Shows the status of the WiMax wireless broadband Internet connection WiMAX Radio Interface enabled Gateway Mode enabled NERRLEN WiMAX Radio Overhe
10. Activate Anonymous Call Rejection Deactivate Description Dial this number to forward your calls to a different number Dial this number to deactivate call forwarding Dial this number to forward calls to a different number when the line is busy Dial this number to de activate calls from forwarding to a different number when the line is busy Dial this number to change the phone number to which calls will be forwarded when the line is busy Dial this number to forward calls to a different number when there is no answer on Line Dial this number to de activate calls from forwarding to a different number when there is no answer on Line Dial this number to change the phone number to which calls will be forwarded when there is no answer on Line Dial this number to hear the most recent call you missed and to return the call If the number is busy you can hang up When the number is available your phone will ring Pick up your phone and the call will be connected Dial this number to de activate automatic callback Dial this number to have calls automatically routed to voice mail Dial this number to cancel automatic call routing to voice mail Dial this number to block your number from appearing on the Caller ID of the people you call Your calls may appear as Private or Anonymous Dial this number to unblock your telephone number from appearing on Caller ID Dial this number to toggle bet
11. EC 2009 Basic Configuration Password Tab The password tab allows you to enable disable password protection You can also change your password here Be sure to click the Apply button when finished Table 3 1 Password Tab Field or Button Description Enable Login Password Protection Checking this box requires login password protection New Login Password Enter your new password here Maximum 20 characters Passwords are case sensitive Confirm New Login Password Re enter your new password here exactly as entered in the previous step Device Time Tab The Device Time tab allows you to establish the time zone for your location It also allows you to automatically adjust for Daylight Savings Time if necessary Be sure to click the Apply button when finished Table 3 2 Device Time Tab Field or Button Description Current Local Time Current Local Time Time Zone Select your local time zone from the drop down box Auto Adjust for Daylight Saving Time Check this box if your location observes Daylight Savings Time Default is checked Device Name Tab 3 2 The Device Name tab allows you to rename your CPE device The Device Name is the name you enter on an internet browser address bar to access your CPE device Be sure to click the Apply button when finished Table 3 3 Device Name Tab Field or Button Description New Device Name Enter the new name for the CPE device Maximum 20 characters 68P09308A83 DEC 2009 Ba
12. ID functions for your telephones Table 3 10 Caller ID Tab Field or Button Enable Line Anonymous Incoming Call Rejection Enable Line Permanent Anonymous Outgoing Call Description If Line is your active telephone port check this box if you would like to reject telephone calls from anonymous incoming callers The default is checked If Line is your active telephone port check this box if you would like to permanently block your telephone number from appearing on others Caller ID The default is unchecked Be sure to click the Apply button once you have made changes 68P09308A83 DEC 2009 Basic Configuration Call Forwarding Tab The Call Forwarding tab allows you to manage the call forwarding features for your telephone s The Call Forwarding tab contains the following 68P09308A83 DEC 2009 Table 3 11 Call Forwarding Tab Field or Button Enable Line Basic Forwarding Line Basic Forwarding to Number Enable Line Forwarding on No Answer Line No Answer Forwarding to Number Line No Answer Forwarding Ring Count Enable Line Forwarding on Busy Line Busy Forwarding To Number Description Check this box to enable basic call forwarding on Line The default is unchecked If Enable Line Basic Forwarding is checked enter the telephone number you would like to forward calls to Check this box to forward calls received on Line if there is no answer This function is not available if Enable L
13. P IGD Enables the Universal Plug and Play UPnP Internet Gateway Device IGD profile to allow certain Windows applications to set up the port forwarding rule dynamically when NAT is enabled on this device DMZ DeMilitarized Zone IP Address Enter the DMZ IP Address Be sure to click the Apply button once you have made changes 68P09308A83 4 1 DEC 2009 Advanced Configuration Forwarding Tab Click the ADD button to create additional Port Forwarding rules The Forwarding tab contains the following selections Table 4 2 Forwarding Tab Field or Button Description Select Select a box when you want to delete the Specific row Protocol Select TCP Transmission Control Protocol or UDP User Datagram Protocol WAN Port Start Enter the beginning port range for external network access WAN Port End Enter the ending port range for external network access LAN IP Address Enter the IP address to host the service LAN Port Start Enter the beginning port range for internal network access LAN Port End Enter the ending port range for internal network access Enabled Check to enable specific port forwarding Be sure to click the Apply button once you have made changes Local Address Menu 4 2 The Local Address menu allows you to configure your Local Area Network LAN connections The Local Address menu provides the following tabs DHCP Server Lease Status Lease Reservation 68P09308A83 DEC 2009 Advanc
14. SDEIR PUE a add Fd n QUE Eq A OOS RR Ro Li Table of Contents AUDI TA WESA T PRE EEFE EEEE 3 3 252 2 2 2 2 1 99 35 05 05 00 45 de ie EE TTT TTI TITTI TTI T 4 7 Chapter 5 Configuring TCP IP tonugunnd TCPJIP in Windows 2000 ie ELETTA TREE A 5 1 Configuring TCP IP in Windows XP 0 cc eee eee ee eens 5 5 Chapter 6 Troubleshooting Pe LER OUN iahbsicsirasesiaii ne b SN ES ORA NOE aAA 6 1 A Computer Cannot Log On fo the CPE cc ck wae Gh aan ERE EERE REE ERE SS 6 1 Cannot Connect to the Internet 5 444444 ke C446 SOAR inni 6 1 Additional Troubleshooting Help sun on uns u rn ne 6 1 Chapter 7 Important Safety and Legal Information This Product complies with the following RF energy exposure standards and guidelines 7 1 RF Exposure Compliance Guidelines and Operating Instructions 7 1 PULL Fee Or TOO areas Er rar 7 1 Ingusmv Lanada SIELEMENE baa bn s qd duck ERE ERREUR REOR Y AERA E AORERG Ra dw m dd 7 2 Caring for tho Environment a IRR EE EEG RL 7 2 Disposal of Motorola Equipment in EU Countries leere 7 2 Disposal of Motorola Networks Equipment in Non EU countries 7 2 0 PRE POTE ade TITTI TR EE oe TITO TU LI V Re e d ded 7 3 CORVO and TradomarkS 4 2 p oe ood erreichten 7 3 CO SLITTA TTI LEICA LETTA 7 3 Usage and Disclosure Restrictions sauren 7 4 68P09308A83 DEC 2009 Desktop CPEi 725 User Guide Chapter 1 Desktop CPEI 725 User Guide Overview Figure
15. States Federal Communications Commission Code of Federal Regulations 47CFR Part 2 sub Part J e American National Standards Institute ANSI Institute of Electrical and Electronic Engineers IEEE C95 1 2005 e Institute of Electrical and Electronic Engineers IEEE C95 1 1999 Edition e International Commission on Non Ionizing Radiation Protection ICNIRP 1998 e Ministry of Health Canada Safety Code 6 Limits of Human Exposure to Radio Frequency Electromagnetic Fields in the Frequency Range from 3 KHz to 300 GHz 1999 RF Exposure Compliance and Guidelines Operating Instructions To comply with FCC RF energy exposure requirements this Gateway desktop transmitter should be operated at a minimum separation distance of 20 cm from all persons For additional information on exposure requirements or other training information visit http www motorola com rfhealth FCC Regulatory Information 68P09308A83 DEC 2009 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Th
16. U environmental law Disposal of Motorola Equipment in Non EU Countries In non EU countries dispose of Motorola Networks equipment in accordance with national and regional regulations 7 2 68P09308A83 DEC 2009 Important Safety and Legal Information CMM Disclosure The China Management Methods CMM Disclosure Table is intended only to communicate compliance with China requirements it is not intended to communicate compliance with EU RoHS or any other environmental requirements eee may IL 3 HAE m NOM SWE N Pb he e Cr PBB PBDE REPERI A CAE EN Y ELRUR AMI NAT o o O ENBATA a Uae aa FH RHEIN A EY TE SI T11363 2006 EREHE RERU F X ERRA HPA PEIUS DERREIRA ff it 14 S T 11363 2006 ba AE A n RT BE Copyrights and Trademarks Notice Copyrights 68P09308A83 DEC 2009 While reasonable efforts have been made to assure the accuracy of this document Motorola Inc assumes no liability resulting from any inaccuracies or omissions in this document or from use of the information obtained herein The information in this document has been carefully checked and is believed to be entirely reliable However no responsibility is assumed for inaccuracies or omissions Motorola Inc reserves the right to make changes to any products described herein and reserves the right to revise this document and to make changes from time to time in content hereof with no obligation to notify any person of revisions or chan
17. at none IP Address 10 248 153 127 WIMAX Radio Temperature 42 c IP Subnet Mask 255 255 224 1 WiMAX Service Provider 04 02 74 IP Default Gateway 10 248 125 69 Telephony WiMAX Network State associated IP Connection connected i WIMAX Hetwork Status Authorization Firewall on rl WIMAX Hetwork Security authorized Lease Obtained Mon Jan 01 06 07 59 2007 WiMAX Provisioning State provisioned Lease Expires Oday Ohr 29min 55sec WiMAX RSSI 79 dBm DNS Servers 10 245 128 5 10 248 128 7 WiMAX CIHR 20 dB Time Server pool nip org WIMAX Downlink Throughput 1 kbps EMS Server ems 1a vvimaxalpha com WIMAX Uplink Throughput 1 kbps EMS Bootstrap No WIMAX Packets Received 350 Device Up Time 00 hr OF min Refresh Auto Refresh Network Tab The Network tab provides any status associated with your WiMAX Wireless Broadband connection Telephony Tab The Telephony tab provides any status associated with your telephony connection Telephony Menu The telephony menu allows you to manage your Voice over Internet Protocol VoIP Services ANOTE Contact your service provider to obtain VoIP service if you do not already have this service The Telephony menu provides the following tabs e Account e Ring Tone Caller ID Call Forwarding Voice Mail e Special Numbers 3 6 68P09308A83 DEC 2009 Basic Configuration 3 Figure 3 4 Telephony Menu Personalize Port Forwarding i vE o ig internet C
18. ation e Check the box that is called Auto Adjust for Daylight Savings Time if you live in a region that observes Daylight Savings Time This box is checked by default e Click the Next button Step 3 WiMAX Security The WiMAX Security tab contains your authentication method Check with your service provider to determine if they require a user name and password for authentication purposes Ifthe Authentication Method is EAP TLS no User Name and Password are required Enter the Realm information supplied by your service provider Click the Next button e Ifthe Authentication Method is EAP TTLS MS CHAPv2 enter a User Name and Password and Realm information supplied by your Service Provider Once you have entered the User Name Password Realm information click the Next button Ifyou are unsure of the Authentication Method select EAP TLS which is the default and click the Next button Step 4 Account 2 4 The Account tab allows you to manage Voice over IP VoIP related services Please consult with your telephony service provider for these settings Click the Apply button when finished Congratulations You have now completed the setup of your WiMAX connection Click OK on the Congratulations dialog box A status screen appears that shows Network status and telephony status The Network Status screen provides any status associated with your WiMAX Wireless Broadband connection The Telephony Status screen provides statu
19. e Click the Browse button to locate the software package on your computer Then click the Upgrade button to addiupgrade the software to the device Click the View button ta check device software upgrade availabilty and new or updatable add on software Select the software vou vant to uparadeupdate add and click the Install button Select the software you want to remove and click the Uninstall button to delete the add on software Device Software Upgrade Path Browse Upgrade Device Software Version 02 00 10 05 05 2007 01 01 06 24 48 The Software tab manages the software on your CPE device It is also where you can upgrade device software Use the BROWSE button to browse your computer for additional software packages Once you have located the software package update you would like to add to your device click the Upgrade button You should see the available software updates in the Available Software Packages table If you cannot see the list click the View button Select the software you would like to install and click the Install button If you would like to remove software select the software package you would like to remove and click Uninstall Certificate Tab The Certificate tab is where you manage the certificates that are stored on the device Use the BROWSE button to locate the certificate file on your computer and then click the IMPORT button Use the REMOVE button to remove any selected c
20. e provided in this document Configuring TCP IP in Windows 2000 Configuring TCP IP in Windows XP A NOTE Follow the instructions in your computer user manual for other Operating systems Configuring TCP IP in Windows 2000 1 On the Windows Desktop click Start 2 Select Settings and then Control Panel from the pop up menus to display the Control Panel window Figure 5 1 Windows Control Panel 68P09308A83 DEC 2009 EJ Control Panel File Edit View Favorites EL Power Options Add Remove Ad Hardware Programs Gaming Options Printers S Users and Passwords Tools Help du Back gt 3 Search 4 Folders dl Ex Ee I d Remove Administrative Tools Internet Options a QuickTime Mulkime al Java Plug in RealPlayer Connects to other computers networks and the Internet CSNW Date Time Display m c TN A 4 VV Keyboard Mouse Phone and Dial up Modem i Connections es 9 a s Regional Scanners and Scheduled Sounds and Options Cameras Tasks Multimedia 3 Double click the Network and Dial up Connections icon to display the Network and Dial up Connections window 5 1 5 Configuring TCP IP Figure 5 2 Network and Dial up Connections Network and Dial up Connections Connection ie Motorola SurfBoard USB Cable Modem 564100 A In the steps that follow a connection number like 1 2 3 etc is a reference
21. e registered in the US Patent amp Trademark Office All other product or service names are the property of their respective owners 2009 Motorola Inc 68P09308A83 DEC 2009 MOTOROLA MOTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office All other product or service names are the property of their respective owners O 2009 Motorola Inc
22. ed Configuration 4 Figure 4 2 Local Address Menu Status 8 Personalize Pp il r Port Fomarding Internet AE meer i Ev Local Address Telephony Control Panel Shows the active DHCP leases since the last reboot For each active lease the client host name MAC address IP address and remaining lease duration are shown Client Host Name MAC Address IP Address fia Remaining Lease Duration Lease Status Lease Reservation Wizard Refresh Auto Refresh DHCP Server Tab The DHCP Server tab enables Dynamic Host Configuration Protocol DHCP server functionality on the LAN allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network The DHCP Server Tab contains the following selections Table 4 3 DHCP Server Tab Field or Button Description Enable DHCP Server If selected the DHCP server on the gateway assigns IP addresses to the computers and other hosts on your network if they have DHCP enabled By default the gateway server is enabled If there is another DHCP server running on your network on another router disable one of the DHCP servers DHCP Server IP Address Enter the default port forwarding LAN Client IP Address DHCP Starting IP Address Sets the first IP address assigned by the DHCP server in dotted decimal format It must be greater than the IP address value of the gateway For example if the IP address of the gateway i
23. either EAP TLS default or EAP TTLS MS CHAPv2 User Name EAP TTLS MS CHAPv2 only Enter the User Name supplied by your service provider Password EAP TTLS MS CHAPv2 only Enter the Password supplied by your service provider Realm Supplied by your service provider If your authentication method is EAP TLS then a User Name and Password are not necessary Click the Apply button Internet Protocol Tab Firewall Tab 3 4 Please check with your service provider for these settings If you are unsure of the settings leave the default values set and click the Apply button If your service provider has instructed you to change any of these settings be sure to click the Apply button when you are finished A firewall helps to protect your home network from unauthorized access It also helps to manage authorized access from the internet to your CPE Table 3 6 Firewall Tab Field or Button Description Enable Firewall Check this box to enable the firewall for your home network Enable Web Login from Internet Grayed out if Enable Firewall is not selected Check this box to enables you to access your CPE device from a network other than your own Web Login Port from Internet Choose a port number to connect to when logging in from a network other than your own The default is 8080 68P09308A83 DEC 2009 Basic Configuration Table 3 6 Firewall Tab Field or Button Enable ping from Internet Description Enables
24. ertificate s System Tab This tab allows you to manage additional features of your CPE device 4 6 68P09308A83 DEC 2009 Advanced Configuration 4 Table 4 6 System Tab Field or Button Description Language Used in User Interface Select the desired language for the user interface The default language is English Enable WiMAX Radio Interface Check this box to enable the WiMAX Radio Interface Enable LED Check this box to enable the LEDs on the front of your CPE device Auto Refresh Interval Enter in seconds the interval for status Auto Refresh Valid range is 2 seconds 9999 seconds The default value is 3 seconds Rebootstrap EMS Check this box to reconnect the device with the EMS Only perform this function under the Supervision of a Customer Support Representative About Tab The About Tab displays basic properties of your CPE device such as Product Name Model ID Hardware Version Serial Number and the WiMAX MAC Address 68P09308A83 4 7 DEC 2009 4 8 Advanced Configuration 68P09308A83 DEC 2009 Configuring TCP IP Chapter 5 Configuring TCP IP This section contains two examples of configuring TCP IP in a Windows environment Most computers already have the TCP IP configuration enabled Use the following procedures to verify that the configuration is set up Configure all client computers on your network for TCP IP the protocol that controls communication among computers Two examples ar
25. ges Motorola Inc does not assume any liability arising out of the application or use of any product software or circuit described herein neither does it convey license under its patent rights or the rights of others It is possible that this publication may contain references to or information about Motorola products machines and programs programming or services that are not announced in your country Such references or information must not be construed to mean that Motorola intends to announce such Motorola products programming or services in your country This instruction manual and the Motorola products described in this instruction manual may be include or describe copyrighted Motorola material such as computer programs stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and its licensors certain exclusive rights for copyrighted material including the exclusive right to copy reproduce in any form distribute and make derivative works of the copyrighted material Accordingly any copyrighted material of Motorola and its licensors contained herein or in the 7 3 Important Safety and Legal Information 7 Motorola products described in this instruction manual may not be copied reproduced distributed merged or modified in any manner without the express written permission of Motorola Furthermore the purchase of Motorola products shall not be deemed to grant eithe
26. ine Basic Forwarding is checked If Line No Answer Forwarding to Number is checked enter the telephone number you would like to forward calls to when there is no answer on Line This function is not available if Enable Line Basic Forwarding is checked Enter the number of rings allowed before the call forwards to the number identified above The default is six rings Check this box to forward calls received while Line is in use If Enable Line 1 Forwarding on Busy is checked enter the telephone number you would like calls forwarded to when Line is in use Be sure to click the Apply button once you have made changes 3 9 Voice Mail Tab Basic Configuration The voice mail tab allows you to see the status of your voice mail Please contact your service provider to activate the voice mail feature if it is not already active The Voice Mail Tab contains the following Table 3 12 Voice Mail Tab Field or Button Line Server Based Voice Mail Status Line Number of New Voice Mails Line Number of Old Voice Mails Description Shows the status of Line voice mail as either enabled or disabled Shows the number of new unheard voice mails on Line Shows the number of previously heard voice mails on Line Be sure to click the Apply button once you have made changes Special Number Tab The Special Number tab provides a list of special dialing numbers for your VoIP Phone Service The Special Nu
27. is connection 7 Select Properties from the pop up menu to display the Local Area Connection Properties window Figure 5 13 Local Area Connection Properties 68P09308A83 DEC 2009 Local Area Connection Properties General Authenticaton Advanced Connect using u om Etheruink XL 10 100 PCI Fot Complete FC Manage This cgnnechton uset the lolovang items b BI Chant lor Microsoft Networks vi vi Mili 005 Packet Scheduler E Install Diezcnpbon Tianamizzion Control Protocol Tnbesnelt Protocol The default rada mea mehak protocol that provide communication ACTORS darte inerconmeacted relvaks DC Show icon in notification area when connected Fila and Printer Shang for Microsoft Networks 8 On the Local Area Connection Properties window select Internet Protocol TCP IP if it is not selected 9 Click Properties to display the Internet Protocol TCP IP Properties window 5 7 Configuring TCP IP Figure 5 14 Internet Protocol TCP IP Properties 5 8 Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings S Qbtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses 10 Be sure Obtain IP address aut
28. is equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This Gateway desktop transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment 7 Important Safety and Legal Information Industry Canada Statement This device complies with RSS 193 and RSS Gen of the Industry Canada Rules Operation is subject to the following two conditions This device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate with a
29. l on the Select Network Component Type window and click Add The Select Network Protocol window is displayed 68P09308A83 5 3 DEC 2009 Configuring TCP IP Figure 5 6 Select Network Protocol Select Network Protocol T Click the Network Protocol that you want to install then click OK If you have an installation disk for this component click Have Disk Network Protocol AppleTalk Protocol DLC Protocol ntemet Protocol TUPAP MetBEUI Protocol Network Monitor Driver NWLink IPX SPX NetBIOS Compatible Transport Protocol ANOTE You might have to use the scroll bar to locate the Internet Protocol TCP IP setting 8 Click Internet Protocol TCP IP 9 Click OK The Local Area Connection number Properties window is re displayed 10 Be sure the box next to Internet Protocol TCP IP is checked 11 Click Properties The Internet Protocol TCP IP Properties window is displayed Figure 5 7 Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General 21 tou can get P settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings u it IP adde Do emm m uem Default ga meme Obtain DNS server address automatically Prefered DNS server amp ltemate DNS server 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 5 4
30. mber Tab contains the following 3 10 Table 3 13 Special Number Tab Field or Button Service Provider Contact Number Emergency Number Redial Blind Call Transfer Consultation Call Transfer Call Hold Automatic Recall Activate Automatic Recall Deactivate Description Use this number to contact customer service for your service provider Dial this number to reach local emergency services Dial this number to redial the last number called Dial this number to transfer a call directly to a third party Dial this number to speak with the third party before you transfer the call to them Dial this number to place your current call on hold Dial this number to call back the number of the last incoming call Dial this number to automatically call back the last number dialed when that number becomes available 68P09308A83 DEC 2009 Basic Configuration 68P09308A83 DEC 2009 Table 3 13 Special Number Tab Field or Button Call Forwarding Activate Call Forwarding Deactivate Call Forwarding Busy Activate Call Forwarding Busy Deactivate Call Forwarding Busy Change Number Call Forwarding No Answer Activate Call Forwarding No Answer Deactivate Call Forwarding No Answer Change Number Automatic Callback Activate Automatic Callback Deactivate Do Not Disturb Activate Do Not Disturb Deactivate Calling Number Delivery Blocking Line Blocking Deactivate Call Waiting Toggle Anonymous Call Rejection
31. n antenna having a maximum gain of 5 dBi Antenna having a higher gain is strictly prohibited per regulations of Industry Canada The required antenna impedance is 50 ohms To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that permitted for successful communications This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada IC Radiation Exposure Statement NOTE This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator amp your body Caring for the Environment The following information is provided to enable regulatory compliance with the European Union EU Directive 2002 96 EC Waste Electrical and Electronic Equipment WEEE when using Motorola Networks equipment in EU countries Disposal of Motorola Equipment in EU Countries This product is compliant with the requirements of the European Union Restriction of Hazardous Substances EU RoHS directive Please do not dispose of Motorola Networks equipment in landfill sites In the EU Motorola Networks in conjunction with a recycling partner will ensure that equipment is collected and recycled according to the requirements of E
32. omatically and Obtain DNS server address automatically are selected 11 Click OK to close the TCP IP Properties window 68P09308A83 DEC 2009 Troubleshooting 6 Chapter 6 Troubleshooting Power e Check that the AC power adapter is properly plugged into the electrical outlet and into the Desktop CPE Check that the electrical outlet is working A Computer Cannot Log On to the CPE Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer Cannot Connect to the Internet Check the Desktop CPE connection status from the Web Interface refer to the Connection Status section to verify the connection status Ifthe Desktop CPE connection is down and the gateway has not received an IP for 5 minutes to 10 minutes Re Run the Setup Wizard If the Setup Wizard does not help then reset the Desktop CPE using the reset button Additional Troubleshooting Help Contact your service provider for additional help 68P09308A83 6 1 DEC 2009 Troubleshooting 68P09308A83 DEC 2009 Important Safety and Legal Information 7 Chapter 7 Important Safety and Legal Information Your Motorola WiMAX Wireless Broadband Gateway is designed and tested to comply with a number of national and international standards and guidelines listed below regarding human exposure to RF electromagnetic energy This product complies with the following RF energy exposure standards and guidelines e United
33. r directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola as arises by operation of law in the sale of a product Usage and Disclosure Restrictions Trademarks 7 4 License Agreements The software described in this document is the property of Motorola Inc and its licensors It is furnished by express license agreement only and may be used only in accordance with the terms of such an agreement Copyrighted Materials Software and documentation are copyrighted materials Making unauthorized copies is prohibited by law No part of the software or documentation may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means without prior written permission of Motorola Inc High Risk Materials Components units or third party products used in the product described herein are NOT fault tolerant and are NOT designed manufactured or intended for use as on line control equipment in the following hazardous environments requiring fail safe controls the operation of Nuclear Facilities Aircraft Navigation or Aircraft Communication Systems Air Traffic Control Life Support or Weapons Systems High Risk Activities Motorola and its supplier s specifically disclaim any expressed or implied warranty of fitness for such High Risk Activities MOTOROLA and the Stylized M Logo ar
34. rd adis Refresh Auto Refresh nn Restart Button Figure 2 3 Restart Button l iran d Refresh Auto Refresh um restart button 68P09308A83 DEC 2009 2 6 Installation 68P09308A83 DEC 2009 Basic Configuration 3 Chapter 3 Basic Configuration Once the CPE setup has been completed you can log in to your CPE from any computer on your home network To log in type the device name in the address bar on your computer The default device name is mywimax This section describes the PERSONALIZE INTERNET and STATUS Menus that are available Personalize Menu The Personalize menu provides the following tabs e Password e Device Time e Device Name Restore Factory Settings Figure 3 1 Personalize Menu Personalize gt Port Forwarding internet ber En D CA Local Address Status Telephony Control Panel E ie a Password may be required to gain access to the device configuration and status pages To protect your device and Password your home network the default password is recommended ta be changed during initial setup If you ever forget your password vou can set it back to default password motorola by holding the reset button on the side of the device for mare than 5 seconds The maximum length of password is 20 characters sh Oc Enable Login Password Protection Confirm New Login Password jo Device Hame Device Time Restore Factory Settings Wizard 68P09308A83 3 1 D
35. s 192 168 15 1 default the starting IP address must be 192 168 15 2 or higher 68P09308A83 4 3 DEC 2009 Table 4 3 DHCP Server Tab Field or Button DHCP Ending IP Address DHCP Lease Time Advanced Configuration Description Sets the final IP address assigned by the DHCP server If the DHCP server runs out of DHCP addresses users cannot access network resources If this happens increase the Ending IP or reduce the Lease Time Sets the time in seconds that a network computer remains connected to the gateway using its current assigned IP address At the end of this time the DHCP server renews the lease or assigns the computer a new IP address The default is 3600 seconds one hour The maximum is 999999 seconds about 278 hours Be sure to click the Apply button once you have made changes Lease Status Tab The Lease Status tab in the Local Address menu displays the active DHCP leases since the last reboot The Lease Status Tab contains the following selections Table 4 4 Lease Status Tab Field or Button Client Host Name MAC Address IP Address Remaining Lease Duration Description Displays the client host name The Name field is limited to 20 characters only 5 appear in display Media Access Control MAC address Shows the IP Address for each active lease Shows the amount of time in seconds remaining in the lease Be sure to click the Apply button once you have made changes Lea
36. s of your telephony service e The Restart button is used to restart the device The restart button is available on every screen The Wizard button starts the set up wizard over again e The Refresh button refreshes the screen with the current status The Auto Refresh button allows the web browser to automatically refresh at the interval determined in the Control Panel menu 68P09308A83 DEC 2009 Installation Figure 2 2 Status Screen Personalize Internet Status Network Port Forwarding Local Address Telephony Control Panel Show s the status of the WiMAX wireless broadband Internet connection WiMAX Radio Interface enabled WiMAX Radio Overheat none WiMAX Radio Temperature 42 cC WIMAX Service Provider 04 02 74 WiMAX Network State associated WiMAX Network Status Authorization WiMAX Network Security authorized WIMAX Provisioning State provisioned WIMAX RSSI 79 dBm WiMAX CIHR 20 dB WiMAX Downlink Throughput 1 kbps WIMAX Uplink Throughput 1 kbps Gateway Mode enabled IP Address 10 248 153 127 IP Subnet Mask 255 255 224 0 IP Default Gateway 10 248 128 69 IP Connection connected Firewall on Lease Obtained Mon Jan 01 06 07 59 2007 Lease Expires Oday Ohr 29min 55sec DNS Servers 10 248 1 28 6 10 246 128 7 Time Server pool ntp org EMS Server emz 1a3 wimaxalpha com EMS Bootstrap ho WIMAX Packets Received 350 Device Up Time 00 hr 07 min m m Wiza
37. se Reservation Tab This tab allows you to manage the lease reservation so that the same client receives the same IP address each time The Lease Reservation Tab contains the following selections 4 4 68P09308A83 DEC 2009 Advanced Configuration Table 4 5 Lease Reservation Tab Field or Button Description Select Select this box if you want to delete an established lease reservation Be sure to click the Delete button once you have selected the exception to be deleted Client Host Name Enter the client host name The Name field is limited to 20 characters only 5 appear in display MAC Address Media Access Control MAC address Enter the MAC address of the device IP Address Enter the IP address that you want assigned to the MAC Address Enabled Clicking this box enables the lease reservation Be sure to click the Apply button once you have made changes Control Panel The Control Panel sections allows you to view update your software information The Control menu provides the following tabs e Software Certificate e System About 68P09308A83 4 5 DEC 2009 Figure 4 3 Control Panel Menu Software Tab AA Personalize Internet Status Software EO Fares Certificate System j About i Ba l Wizard Advanced Configuration Port Forwarding Local Address Telephony TN Control Panel Manages the device software and addidelete the add on softwar
38. sic Configuration Restore Factory Settings Tab The Restore Factory Settings Tab resets your CPE to the manufacturers default settings Be sure to click the Apply button if you are sure that you want to reset factory settings Table 3 4 Restore Factory Settings Tab Field or Button Description Restore Factory Settings Checking this box restores the CPE to Internet Menu factory default settings The device restarts when you click Apply The Internet menu provides the following tabs WiMAX Security e Internet Protocol e Firewall Dynamic DNS Figure 3 2 Internet Menu Personalize Internet Status 8 WiMAX Security internet Protocol Firewall Dynamic DNS Wizard a Port Forwarding Local Address Telephony Control Panel Some Internet Service Provider may require user name and password for authentication purposes Please consult with service provider for these settings If not sure leave them with default value Authentication Method User tame Password nn Password Confirmation Eu mam Undo Apply 68P09308A83 DEC 2009 3 3 Basic Configuration WiMAX Security Tab The WiMAX Security tab contains your authentication method Check with your service provider to determine a user name and password are required for authentication purposes Table 3 5 WiMAX Security Tab Field or Button Description Authentication Method Drop down box allows you to select
39. up Before you Begin Easy Setup 68P09308A83 DEC 2009 Before you begin installation check that you have received the following items with your Desktop CPEi 725 Table 2 1 n the box with your CPE you should have Item Description AC Adapter Power adapter and cord connects the Desktop CPE to an AC electrical outlet Ethernet Cable The Ethernet cable connects the Internet port on your Desktop CPE to your PC or laptop computer Quick Start Guide Desktop CPEi 725 Quick Start Guide User Guide Desktop CPEi 725 User Guide In addition you need e A computer e An RJ 11 telephone cable The CPE is easily set up in your home Basic installation equipment needed are the power adapter and cord Ethernet cable a PC or laptop computer and the CPE device If you want to use the VoIP functionality you need an RJ 11 phone cable anda telephone Perform the following tasks before attaching the power cord or powering up the unit e Stand the CPE on a flat surface e Plug the power adapter into the power connector on the back of the unit Plug the AC power cord into an AC outlet e Plug one end of the Ethernet cable into the Ethernet connector on the back of the unit Plug the other end of the Ethernet cable into the Ethernet connector of your computer To use VoIP functionality of the phone plug one end of the phone line into the activated phone connector on the back of the unit Phone line activation is dependent upon your ser
40. vice contract Plug the other end of the phone line into the phone line connector of your telephone 2 1 Installation Advanced Setup The CPE can also be used to connect to a multi port switch hub purchased separately from the CPE Connecting the CPE device to a hub allows you to connect more than one computer to your CPE device Procedure to Log into the CPE Before you Begin Configuration Some settings on your computer need to be verified or changed to ensure that your computer configuration can support the Desktop CPE Verify that the IP addresses and DNS settings are automatically generated in your Local Area connection of your Internet Protocol TCP IP properties Refer to the chapter titled Configuring TCP IP for additional information Logging in to the CPE 2 2 Use the following procedure to log into the Desktop CPE 1 Onacomputer that is connected to the Desktop CPE open a web browser 2 Inthe Address or Location field type http mywimax and press ENTER to display the login screen Include the period after http mywimax in order to access the login screen ANOTE Enter the IP address http 192 168 15 1 into Address field in order to gain access to your CPE If you cannot access the CPE refer to the chapter titled Configuring TCP IP for more information 3 The Welcome to Motorola WiMAX CPE screen is displayed and prompts you for a password 68P09308A83 DEC 2009 Installation
41. ween call waiting ON and call waiting OFF Dial this number to have anonymous calls rejected Dial this number to allow anonymous calls to go through 3 11 3 Basic Configuration 3 12 68P09308A83 DEC 2009 Advanced Configuration 4 Chapter 4 Advanced Configuration The Advanced Configuration section describes the Port Forwarding Local Address and Control Panel menus Port Forwarding Menu Port forwarding enables you to direct incoming traffic to specific LAN hosts computers on your network based on the protocol and port number It is used to play Internet games or provide local services such as web hosting fora LAN group The Port Forwarding menu provides the following tabs Basic Forwarding Figure 4 1 Port Forwarding AA y er 0 c Personalize p w Por Forwarding sil Fr dg Internet Reid Ca Local Address Status Telephony Control Panel Enables Universal Plug and Play UPnP Internet Gateway Device ISD profile to allow certain Windows applications to setup the port forwarding rules dynamically on this device Enable a specific LAN client ta accept inbound Basic connections which do not match with any forwarding rules and triggering rules This client sometimes is referred as DMZ Demiitarized Zone Enable UPnP IGD re pwziPAddress IH Wizard Unda Apply Table 4 1 Port Forwarding Menu Field or Button Description Enable UPn
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