Frequently Asked Questions by Patients
Contents
1. SENSUS PAIN MANAGEMENT Frequently Asked Questions by Patients How does SENSUS work SENSUS stimulates nerves with electrical current which blocks pain signals from reaching the brain How often can use SENSUS You may start a therapy session whenever you need pain relief However it is best to wait one hour between sessions How long does it take to start getting pain relief and how long does it last when a therapy session is over Pain relief usually starts within 15 minutes and may last up to an hour after a session is over It s important to know that everyone is different so it s not possible to give exact times for when you ll start to feel relief and how long you ll feel relief after a session is over Why do I have to configure SENSUS before start using it The configuration process customizes SENSUS to you Instead of a one size fits all approach the configuration process helps SENSUS determine the necessary intensity to meet your unique needs for pain relief Do need to configure SENSUS more than once If your pain relief has diminished you may want to go through the configuration process again If am not getting adequate pain relief despite configuring the device again what should I do There are many factors that contribute to pain relief You should discuss this with your doctor When should manually decrease the intensity If the stimulation feels uncomfortable you c2. an decrease it by briefly pressing the button However it is important that the intensity feels strong so you should decrease it as little as possible When should manually increase the intensity If the stimulation is not strong enough you can increase it by pressing and holding the button down In order to get pain relief the intensity must feel strong but it should be comfortable What should do if therapy stings or feels uncomfortable Turn off the device by pressing the button 4 times Remove the device and inspect the electrode If the gel is dry then hydrate the electrode See Chapter 7 of the User Manual If your skin is dry then consider using skin moisturizer see Chapter 8 of the User Manual Place the device and electrode back on your leg making sure that there is complete contact between the electrode and the skin If the discomfort persists then replace the electrode I ve noticed that as time goes by during a therapy session don t feel the stimulation as much as at the beginning Is that normal Yes for some people the feeling of the stimulation may decrease during the therapy session How often do I need to change the electrode On the electrode liner there s a sticker for you to write the date of when you first use the electrode The electrode should be changed 2 weeks from this date You may want to write the change date on a calendar as a reminder When would I need to change the e
3. e intensity to minimize sleep disruption Can I use the device while I m showering bathing or swimming No If accidentally drop the device in water what should do Remove it from the water and dry it off as quickly as possible If you try to use your device and it doesn t work call your supplier Do have to be still while a therapy session is in process No If the battery isn t charged and need to use SENSUS do have to wait for the battery to fully charge It takes about three hours to fully charge an empty battery If you can t wait three hours you can try to use SENSUS sooner Remove the charging cable from SENSUS and press the button If the light flashes green once there s enough charge for at least one therapy session If the light flashes red you can charge the device for approximately 20 minutes to provide enough charge for one therapy session Nimm lnc Cidh 4 www SENSUSRx com The User Manual says that battery life after a full charge is about 20 40 hours Why is there such a large range and is there anything can do to lengthen the amount of time my battery will last The life of the battery depends on how hard SENSUS has to work to deliver the intensity needed to give you pain relief The harder it works the shorter the battery life One factor that you may be able to control is the dryness of your skin The drier your skin the harder SENSUS has to work If you have dry sk
4. in you may want to consider using a light moisturizing lotion as listed in Chaper 8 of the User Manual Removing the electrode is uncomfortable Is there anything can do to make removal more comfortable If the discomfort is coming from the electrode gel pulling hair you may want to consider shaving the area where the electrode is attached to your leg You should also make sure to grip both the electrode backing and gel when you remove it It is also easier to remove the electrode if you unsnap the device from the electrode before you start to peel it off Can I place SENSUS anywhere other than on my lower legs to address pain elsewhere No Are there any reasons why shouldn t use SENSUS See the User Manual Appendix G for precautions adverse reactions indications contraindications and warnings If you are concerned about using SENSUS you should discuss its use with your doctor 2014 NeuroMetrix Inc All Rights Reserved PN2203851 Rev E
5. lectrode more frequently than every two weeks The electrode should be replaced prior to two weeks if stimulation becomes painful despite hydrating the electrode gel pads and positioning the device so that the entire electrode is making smooth contact with the skin If you see a blinking red light when you start a therapy session first make sure that the plastic liner is removed from the electrode that the electrode is making smooth continuous contact with your leg and that the electrode is held securely in place by the device and straps If the red light is still blinking after trying multiple times to start a therapy session the electrode should be replaced S E N S U i A left my device and electrodes outside in very cold or hot temperatures What should do You should allow the device and electrodes to reach anormal room temperature before attempting to use them If you attempt to use them and they don t work you should call your supplier If m taking medication for my pain can reduce or stop taking it if am getting relief from SENSUS Only your doctor can decide whether changes to your medications are appropriate Can use SENSUS while sleeping You may use it to help you fall asleep and to keep pain under control while sleeping Your device will continue to operate automatically overnight while you sleep Its unique activity monitoring feature means SENSUS detects when you are sleeping and decreases th
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