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1. If the trouble is with more than one TV or with Internet or Voice service 1 Unplug the residential Wi Fi Gateway from the power source See below for alternate reset Wait at least two minutes then plug the residential Wi Fi Gateway back in and retry what you want to do It may take up to 10 minutes for the gateway to reset Alternate reset If your service is supported with a Home Network Hub and Power Supply Unit PSU with battery backup then you will need to press the Reset button on the left side of the PSU to reset AT amp T U verse service The PSU may be located in the garage or a closet near an outside wall Want more help AT amp T U verse Getting Started has answers all in one place online at att com startuverse You can also chat live with an agent while getting Started or call 1 800 288 2020 and say AT amp T U verse Technical Support Find answers 24 7 att com uversesupport 33 quick resolution guide Change your TV s screen resolution Options 8 00 AM TV screen resolution HD SD ntinue Select the maximum screen resolution your TV supports then choose Continue Cancel changes Standard Definition best for older Ty s Standard Definition Widescreen Standard Definition High Definition HD best for newer HD Ts 720p High Definition HD 1080 High Definition HD 1 Press MENU on the remote control then use ARROWS to select Options and System Options then press OK Select Screen Res
2. atat U verse How to use the AT amp T U verse remote control Control devices with mode buttons Record TV with one click Replay the last few seconds of a program Go to the On Demand library Return to previous menu screen Go to main Menu screen PiP browsing Exit from a menu screen or return to live TV Mute the sound on your TV Edit text on the Search screen i s a ao ma REW SCAN GCAN FF r ct OR 44 stop RAUSE Fast forward in set increments Go to recorded TV programs list Explore entertain and interact with U verse Apps Navigate channels menus and screens Go to Program Info screen Go to Guide screen Change channel Return to previously viewed live TV channel Access the Options menu Your remote can control up to four devices At the time of installation your remote was set up to control your AT amp T HD ready receiver The remote is also capable of controlling up to three other devices such as the TV DVD player or home theater system You can access step by step instructions on how to program your TV or other devices by pressing MENU on your remote control and scrolling to Help and selecting System Setup att com uverse newcustomer TV user guide TV like you ve never seen before atat u verse One DVR one experience any receiver Record up to four shows at once and record and play back shows in any room froma single DVR Your AT amp T
3. or Summer Concert SEES CRN a C press 1 1 0 2 on your remote Enjoy the sounds of gurnener fram this Boning utdog concert iry to see se lect H D events on popular band be be featured including some surprise guests on available PPV HD Channel 1102 then TV PG R leased 2013 press OK NOTE You can also press GUIDE and use the UP DOWN ARROWS to select Channel 102 or Channel 106 Use the RIGHT ARROW to see what s coming up in the schedule Press FF to jump forward 24 hours at a time press REW to go back in 24 hour increments You will be charged 10 00 for the 7 00 PM 9 00 PM showing of Summer Concert This is non refundable Rent for 10 00 i Select the program you want to order and press OK Program Info screen will appear with event time and pricing Program info O Press OK to rent if parental locks are set enter your PIN Press OK again to confirm your order Press EXIT TO TV to return to the channel you were watching DON T FORGET Tune to the event s channel at the scheduled start time If you tune in late you won t be able to rewind to view the portion you missed Pay Per View billing Any Pay Per View orders you place are automatically added to your monthly AT amp T U verse bill You ll find them in the usage charges section listed by title with the date of the event and its price NOTE Once a Pay Per View is ordered it cannot be cancelled by remote control or Customer Care Y
4. 1600 HD Get previews and an in depth look at all kinds of sports programming gt Help Channel 411 Get AT amp T U verse TV service help gt U verse Showcase Channel 800 1800 HD Sample AT amp T U verse TV high definition at no additional charge with rich and exotic footage of the world s most beautiful places gt ATTention Channel 400 1100 HD See news about our latest enhancements and more Easy system setup You can program your AT amp T U verse remote control and set your TV s screen resolution and Parental Controls using the System Setup Tool gt Press MENU on your remote and use ARROWS to select Help gt Press OK to select System Setup Visit att com uverse newcustomer to learn more 21 AT amp T U verse High Speed Internet user guide e Access your email from the Web e Set up email on your home computer e Access the entire national AT amp T Wi Fi Hot Spot network e Get online protection with advanced safety features e PC Health Check AT amp T U Verse High Speed interme high speed Internet user guide AT amp T U y Verse High Speed Inter i AT amp T U verse High Speed Internet Now that your AT amp T U verse High Speed Internet service is installed every networked computer in your home can share the same fast connection on a Wi Fi home network Use this Starter Guide to learn how to access your email from the Web set email up at home use Wi Fi hotspots and add free security software Access
5. AT amp T U verse On Demand is like having an entertainment superstore in your living room Watch what you love whenever you want You ll find gt U verse Movies Choose from a huge selection including new releases and titles available the same day as DVD gt Free shows On Demand Watch movies kids shows sports hit TV shows and more all for free based on your subscription package gt Premium On Demand Watch hit TV shows from premium providers like HBO STARZ and SHOWTIME based on your subscription package gt Subscription On Demand packages Get unlimited access to specialty programming kids shows anime karaoke and more for a low monthly fee Press On Demand on your remote control to get started Tune to Channel 200 to see what s new On Demand with behind the scenes features and movie trailers Rent Movies On Demand in U verse Movies U verse Movies is evolving the way you watch Movies the way they re meant to be seen The newest releases up to a month before Netflix The best entertainment no envelopes attached Rentals are usually available for 24 hour time frames or extended viewing time frames up to three days Many are available in HD Here s the fastest way to browse U verse Movies T Press On Demand on your remote control use ARROWS to select U verse Movies and press OK In Movies you can browse through categories like Just In and New Releases or you can see all
6. Media Share screen 4 AT amp T U verse automatically searches for shared photos and music on your home computer network For the search to be successful make sure that gt Your computers are turned on gt Windows Media Player 11 or later is installed gt You ve enabled sharing in Windows Media Player go to Library Media Sharing and follow the prompts You ll find a multitude of support tools for AT amp T services and special features at att com support Switch quickly among interactive screens If you want to switch quickly among interactive screens Multiview channels AT amp T Weather On Demand Call History when you also have AT amp T U verse Voice and Photos and Media the Media Share app that lets you stream music and photos from any networked PC press MENU then use ARROWS to select Interactive and Interactive Apps and press OK Visit att com uverse newcustomer to learn more 19 U verse TV Apps Explore Entertain and Interact with U verse Enabled Apps With AT amp T U verse Enabled apps entertainment isn t limited to one screen you can watch control and interact with your TV using your tablet or smartphone U verse Enabled apps live on your mobile device and work with your connected AT amp T U verse TV receivers There s no need to switch inputs or buy extra equipment Currently only iOS devices iPhone iPad iPod touch are supported An AT amp T U verse High Speed Internet account is required
7. Press RECORD once to record a single show one red dot appears press RECORD twice to record the whole series three red dots appear press RECORD three times to cancel recording Search for a show or series you want to record from any receiver Press MENU select Live TV and use the DOWN ARROW to select Search Press OK Choose Options to narrow your search or type the show title use ARROWS to highlight a letter then press OK to select it Highlight the show you want when it appears and press INFO to record a single episode or the whole series Watch your recordings from any receiver Press RECORDED TV and select Browse Recordings to see a list of your recorded SD or HD programs and series Highlight a show and press OK to see a Program Info screen then select Play to watch the program DVR not included with U100 or U basic packages Models may vary 1Total Home DVR functionality is available on up to eight TVs and requires a receiver for each additional TV at S7 mo Pricing subject to change 2AT amp T U verse TV and High Speed Internet account required for DVR related functions 3Access to select content requires compatible device qualifying 6 Visitatt com uverse newcustomer to learn more Now you can watch hit TV shows in more places Take the AT amp T U verse experience with you on your computer smartphone or tablet with an extensive library of On Demand programs AT amp T U verse on your computer gt Watch over 300 00
8. available movies at a glance by highlighting All Movies and pressing OK When you find the movie you want to rent highlight it and press OK if parental locks are set enter your PIN then select Rent and press OK Press OK again to confirm and the program will begin NOTE While browsing you can highlight a title and press INFO to see details about the program and even rent from the Program Info screen Free On Demand programming varies by package subscription Subscription to appropriate package and HD Technology Fee are required to access FREE and or PREMIUM HD On Demand titles 7U verse Movies Customer responsible for applicable charges Once a U verse movie is ordered it cannot be cancelled by remote or customer care HBO Cinemax and related channels and service marks are the property of Home Box Office Inc Visit att com uverse newcustomer to learn more 9 TV user guide Search by title or name Search Options Search All 919 AN LUOU A Knight s Tale A Pig s Tale A Wad Dog s Tale Adult Content Adult Content Dog Tales Dolpten Taie y 1 Elle A Modern Cinderella Tale Grand Price The Winning Tale Macht A Dog s Tale HO Press the On Demand button on your remote control Use the DOWN ARROW to select Search and press OK 3 Use the ARROWS to highlight letters one at a time to spell out the show title or actor s name youre searching for press OK after highlighting a letter to enter
9. can use color coded component video cables Pr Pb and Y for HD video signals For audio plug red and white RCA connectors into the left right audio input and output ports AT amp T U verse receiver output connectors HDMI NETWORK Component Input 1 Audio Input 1 Input connectors on rear of TV NOTE Your hardware may be slightly different than pictured S Video If your TV has an S Video port you can connect your receiver to your TV using an S Video cable For audio you can use RCA cables or plug a single optical cable into the optical ports Find answers 24 7 att com uversesupport 37 Watch Help On Demand tune to Channel 411 Get more out of your AT amp T U verse service Watch Help On Demand videos about these topics on Channel 411 the Help Channel or at att com uversevideos These videos will walk you through how to customize and use your AT amp T U verse equipment record your favorite shows take advantage of your interactive television or voice services troubleshoot issues and other features that will allow you to enhance your AT amp T U verse experience Set Up Equipment and Remote Control e Welcome to Your U verse e Connecting Devices to Your U verse Home Network e U verse Black Standard Remote Manufacturer Code e U verse Black Standard Remote Control Programming e U verse Black Standard Remote Auto Code Search e Program Silver U verse Remote Using TV System Tool e U verse Silver Standard Remote Manufactur
10. control s number pad to enter your four digit PIN and press OK press DELETE to clear an entry You ll have to enter your PIN twice The Parental Locking screen will appear with your locking options Be sure to scroll down to the second page if you want to lock adult only content titles and posters from the standard channels U verse Movies and purchases from Account Manager Optimize your TV experience Watch TV the way you want by customizing your Guide screen view what channels you see your onscreen language sound settings and more There are two ways to access Options Access Options from the Menu screen to customize all your preferences Here you can set favorite channels or channels to hide choose a parental locking PIN set your audio preferences screen resolution closed captioning and language settings and more Press MENU on your remote control Use ARROWS to select Options Use ARROWS to select the category of preferences you want to change and press OK Viewing Options rs Doe ccis language Access Options while watching live TV Add the channel you re watching to favorites or change your audio language without changing the channel Press ENTER on your remote control while watching TV use ARROWS to choose the category of preferences you want to change and press OK 8 Visit att com uverse newcustomer to learn more UVERSE TV gt On Demand AND Pay Per View gt On Demand On Demand
11. es e Quick tips about your AT amp T U verse TV service O 4 E Q i _ i a a z z lt w oO WY a a GT OOl2M gt S AT amp T U verse High Speed Internet 22 3 e 8 D vrcEr ei e Access your email from the Web D gt ao 5 z sE z z ied Ta a Set up email on your home computer t S lt 2 nee oe A PR x qe D e Access the entire national AT amp T Wi Fi Hot Spot network a La rf D 5 S oS OSS Se l gt oc n D LIU 2 DOS Ss e Get online protection with advanced safety features Or Bm gt ra 2 ee 2 00 D HA D a Q ae ee nee PC Health Check l 2 Qo W Z ay of ey lt ySeeges I C S T T 0 5 6 moe i aa PER at a9 OU Mm AT amp T U verse VOIS nn 26 D amp ic So 2229 SSHTaDO e Important information 1 H ERE E TEER TEESE OOSOSOSOOOOSOSOSOOOOSOSOOOOOOSOSOSOOCOSOSOSCOSOSOSOOCOSOSOSOOSS e How to manage or change Voicemail Settings lt a e How to manage or change Voice Features T D I To pS os S a 9 e fe 4 gt S a quick resolution guide oe a 8 1 QOS 5 O ES e g AT amp T U verse TV 32 2 2 2 F N a Cc ena a e Resolve problems with your services oa 5 rome a l l E z E 7 O D 8 O od e Change your TV s screen resolution i Z O gt 2 Sess z e Program your remote to control up to four devices 1 gt 9 z 2 8 z E D wo e Change your TV s input selection to match its o gt F
12. it in your search To enter a number select 123 and press OK to bring up a number keypad Select ABC and press OK to return to the regular keyboard NOTE As you type in letters and numbers a list of results appears The more characters you enter the more focused your results become 4 When the program you re searching for is displayed highlight it using the UP DOWN ARROWS and press OK A Program Info screen appears showing details about the program and rental price Select Rent and press OK Press OK again to confirm and the program will begin To return to live TV programming press EXIT TO TV Watch On Demand programs Your rentals are available for you to watch at any time during the rental period To watch Press On Demand on your remote control and select My Videos from the main Video On Demand screen Use the ARROWS to select the video you want and press OK to start watching You can switch to another channel at any time while you re watching On Demand programming The show will pause automatically and you may return to it at any time within your rental viewing time period and resume watching exactly where you Stopped it You can also start over at any time To stop watching your On Demand selection before it ends or to continue watching later press STOP select Watch Live TV or Recordings on the screen that appears and then press OK To resume watching where you left off select Channel 1 at any time d
13. location Mac and Macintosh are registered trademarks of Apple Inc Find answers 24 7 att com uversesupport 39 quick resolution guide AT amp T U verse Voice Create sub account voice mailboxes online Create up to eight sub account mailboxes one for everyone in the family each with a unique PIN and greeting and notification options Go to att com myatt select AT amp T U verse and enter your AT amp T U verse member ID email address and password On the Account Overview page click on Home Phone On the Home Phone Service page click on Manage Features Go to the Voicemail Settings tab and select Voicemail Setup and follow instructions to create voicemail sub accounts Change your PIN personal identification number See page 27 for details c Get fast affordable tech support EL AT amp T ConnecTech offers installation setup and tech support for your wireless network regardless of your service provider or product manufacturer Call 1 800 270 5103 to find out more Plus get a complimentary PC Health Check Visit pccheck att com 40 Findanswers 24 7 att com uversesupport Visit Getting Started for online help Click att com startuverse to access step by step guidance and how to tips at our Getting Started page online NOTE AT amp T U verse online Help On Demand videos require Windows Media Player Questions Get answers 24 7 at att com uversesupport or chat live with an AT a
14. remote has left the programming mode and returned to normal operation without saving any changes If you have an integrated or combination unit such as TV DVD TV DVD VCR etc each component of the unit may need to be programmed separately by using the mode keys For instance for a TV DVD search for the device code of TV and program into the TV mode key then search for the device code of DVD and program into the DVD mode key Want more help If you re unable to add a device or want to learn about controlling the volume on all devices using your remote control visit att com userguides You can also check the remote s user manual provided at installation or watch Help On Demand on TV Press MENU select Help then Help On Demand to see all program titles Find answers 24 7 att com uversesupport 35 quick resolution guide Change your TV s input selection to match its video source If you re unable to see TV programs on your screen first try pressing the TV VIDEO button on your remote control to change from Video 1 to Video 2 or Video 3 These separate video inputs Video 1 Video 2 and Video 3 must match the incoming video source the receiver DVD player or other device connected to the TV If this doesn t solve the problem depending on how your devices are connected it may be that the TV s input selection does not correspond to the input of the AT amp T U verse TV receiver See three examples of how to connect the AT amp T U ve
15. to connect a supported device to AT amp T U verse receivers To connect a device to a TV receiver e Connect your device to your AT amp T U verse High Speed Internet home Wi Fi e Tune to channel 9301 and follow these steps 1 Read and accept the terms and conditions 2 Change the name of the receiver choose preset or create a custom name 3 Set the Connection Mode to Default this will make it easier to manage guests and apps Repeat these steps with any TV you would like to use with U verse Enabled apps How to find apps Press GO INTERACTIVE on your remote control and select U verse Enabled to see a full list of available apps details about supported devices and QR codes that you can scan with your device to download apps Go to Uverse com Uverse apps AT amp T U verse High Speed Internet service required to connect supported devices to U verse receivers Application pu RES ES U verse App Manage your DVR schedules and watch Mobile and from a library of hit TV shows with Tablet added features This U verse application enhances your in home viewing experience and can even turn your tablet or smartphone into a remote control Access to select content requires compatible device qualifying U verse TV plan and Wi Fi connection and or cellular data connection Available content may vary by device and or U verse TV plan and is subject to change Data charges may apply U verse Easy Turn your mobile devi
16. z D i 3 S S O gt I E O Ke Cc 5 S Q video source O 2 E z E a z a a a 7 O e Three ways to connect your receiver to your TV O gt F 5 e L O L S 2 v is e Watch Help On Demand Out E S D Q Z eine T v Os 2 S D Ba oe 5 3o Cc 2T O J AT amp T U verse High Speed Internet 39 wes a 2 S Z ess8 2 je sg l l l AT amp T U verse Voice 40 e Create sub account voice mailboxes online e Get fast affordable tech support Support questions additional resources 41 For your own security if you need to record account passwords write them down separately and keep them in a safe place We re always here to help Visit att com uversesupport or call 1 800 288 2020 and say AT amp T U verse technical support passcode available when calling Please have your four digit AT amp T U verse TV user guide e How to use the AT amp T U verse remote control e Direct the show with your Total Home DVR AT amp T U verse on your computer e AT amp T U verse on your smartphone AT amp T U verse app for iPad e Find shows fast with Channel Shortcuts e How to use Parental Controls e Optimize your TV experience On Demand e Pay Per View e Interactive features for TV Internet and Voice e AT amp T U verse TV Apps e Explore Entertain and Interact with U verse Enabled Apps e Quick tips about your AT amp T U verse TV service
17. 0 TV shows movies sports music and more on your computer at no extra charge gt Watch LIVE family and sports channels from Disney ESPN CNN FOX News and more gt View your TV listings and manage your DVR online To get started fi Visit uverse com 2 Log on with your AT amp T primary member ID email address and password AT amp T U verse on your smartphone gt Browse the TV guide on the go and manage your DVR schedule and recordings gt Watch hit TV shows and movies at no extra charge with a qualifying TV plan To get started 6 Go to att com uversemobile to see if your phone qualifies If so download the app from Apple iTunes or Google Play 2 Log on with your AT amp T primary member ID email address and password AT amp T U verse app for iPad Get the newest AT amp T U verse viewing experience using iPad AT HOME Link your tablet with your TV to enhance your viewing experience gt Learn more about the show you re watching get cast listings and see photos gt Use your tablet as a remote control ON THE GO Take the AT amp T U verse experience with you gt Browse the TV guide and manage your DVR gt Watch from a library of movies and TV shows gt NEW Get interactive stories interviews trailers and info on the latest AT amp T U verse features with the UGUIDE Magazine To get started Download the U verse app from iTunes Log on with your AT amp T primary memb
18. AT amp T U verse cP B Easy steps for getting the most from your AT amp T U verse TV High Speed Internet and Voice services Get answers 24 7 att com uversesupport or call 1 800 288 2020 Q e Assure reliable security for your wireless home network e Connect more computers to your Wi Fi home network l l I e table of contents i x ST l a C lt lt B l Y l A 1 C o 0 Your important AT amp T U verse information 3 O 5 e For quick reference record your important AT amp T U verse D O U information here D Yn l ae D cC PIST UVE Tiaria 4 BETI Gos e How to use the AT amp T U verse remote control Y de 5 O Direct the show with your Total Home DVR O T s AT amp T U MUo 22 verse on your computer Dee D YD AT amp T U verse on your smartphone OG COO x e AT amp T U verse app for iPad D A E lt r l e Find shows fast with Channel Shortcuts I S E 5SDE lt O e How to use Parental Controls a Latest Mi et Rd eco it D SEE ei iii e Optimize your TV experience a z iT e On Demand mo 2 o g e Pay Per View 23 0 wo c p G Co A e Interactive features for TV Internet and Voice os Sr 0 Tat 7 p e AT amp T U verse TV Apps z S25 D z Z ra O _ gt e Explore Entertain and Interact with U verse Enabled Apps I O F S D rd z T lt 2 l pane 2
19. Features Plays an audible tone indicating that an incoming call is waiting to be answered You have the option to put the current call on hold and accept the other Online v Press Flash to Caller ID on TV Allows members with U verse TV and U verse Voice services to receive Caller ID notifications on their TV A small window will appear on the TV screen when a new call comes in and will automatically disappear after 10 seconds v Go to Manage Voice Features Call Screening Accept calls only from select numbers All other callers hear The number you dialed will not accept your call Designate up to 20 numbers online at att com myatt v Go to Manage Voice Features On Activated Online Off 84 Call Waiting call Or don t accept activate during a call the call that s waiting Go to Manage and send the caller to Voice Features your voicemail message box If you have Caller ID capability then the number of the incoming caller will be displayed Per Call Cancel 70 dial number To deactivate for a Allows you to cancel v gt a E Call Waiting for a Call Waiting specific call for all calls Go to Manage To reactivate or during a current call Voice Features 371 Call Waiting Mid Call Cancel Flash 70 Flash Allows you to prevent Directory all outgoing calls to WA Assistance Directory Assistance Blocking such as 411 or xxx Go to Manage 555 1212 i
20. IN over the phone if you forget it e How to manage or change Voicemail Settings Voicemail Setup From home e Dial 98 ePress 1 to change PIN e Follow the prompts From any touch tone phone e Dial your U verse phone number and once you hear your greeting press e Enter your PIN Allows you to change ePress 4 and follow your existing personal the prompts identification number Any touch tone PIN that is used to phone forgot access your mailbox v password de NO over the phone Your e Dial your U verse voicemail PIN must be 6 to 10 Go to Voicemail Voice home phone digits in length and Settings number and once should not be your you hear your phone number or voice greeting press mailbox number eEnter your PIN elf you incorrectly enter your PIN the system will prompt you to enter your authentication code Once you have entered your authentication code follow the prompts to reset your PIN and access your mailbox Visit att com uverse newcustomer to learn more 27 voice user guide Manage How to Activate Services Description niie ene ae Manage How to Activate D RMCES Description One on OU OS Change Voicemail Greeting Option to Combine your AT amp T Wireless and U verse Voicemail boxes Integrate Wireless Voice Mail Allows you to choose the greeting callers will hear with they reach your voice mailbox The wizard will guide you in integrating yo
21. RROW to select Continue and press OK if your coupon is currently available select Redeem Now to rent On Demand categories e Premium On Demand Do you subscribe to a premium movie channel package like HBO STARZ or SHOWTIME Premium On Demand programming is included Press On Demand on your remote control then use the RIGHT ARROW to select Premium and the DOWN ARROW to highlight the specific premium channel you want e g STARZ On Demand Press OK 2 A group of Premium On Demand programming options will appear Select from the list using the DOWN ARROW and press OK to see individual programs Select what you want to watch and press OK You ll see a Program Info screen Press OK to play the program Visit att com uverse newcustomer to learn more 11 TV user guide e Featured On Demand Watch AT amp T U verse exclusive N DEMAND programs and seasonal ZB p 9 aT A 4 favorites Check back often to see what s new d BHH gt Press On Demand on your remote control and use ARROWS to select the Featured category A group of Featured On Demand programming options will appear Select from the list using the DOWN ARROW and press OK to see individual programs Select what you want to watch and press OK You ll see a Program Info screen highlight Watch Preview and press OK or highlight Rent and press OK Press OK again to confirm rental and the program will begin e U verse Movi
22. U verse HD ready receiver with Total Home DVR lets you gt Record up to four shows at once on a single DVR and record and play back your shows from any room in your home gt Schedule update or delete your recordings from any room in your home gt Pause your recorded show in one room and pick it up where you left off in another gt Pause and rewind live TV or recorded shows from any receiver gt Set Parental Controls for U verse Movies Pay Per View and live or recorded shows NOTE BLUE CAPITAL LETTERS refer to buttons on the remote control Pause fast forward and rewind live TV from any receiver Your Total Home DVR stores up to 60 minutes of the live TV channel you re watching on up to four of your receiver connected TVs at the same time When you change channels your DVR will begin storing the new program instead You can rewind live TV by pressing REW You can also freeze live TV for up to 60 minutes by pressing PAUSE press PLAY to restart Record the program you re watching from any receiver Press RECORD on your remote control to begin recording the program you re watching The Record light on your receiver remains lit until recording stops automatically at the program s scheduled end time You can also press STOP to end recording at any time press OK to confirm Schedule program or series recordings from the Guide from any receiver Press GUIDE then use UP DOWN ARROWS to scroll to the program you want to record
23. ce into one of Remote for the best remote controls around With iPhone amp iPad gestures voice command bigger buttons and more controlling U verse has never been easier This app is designed to assist and enhance the AT amp T U verse TV experience for those with low vision hearing loss or low dexterity U verse Pix amp Share pictures on your TV screen from Flix your connected iOS device or Facebook account Photos can be displayed randomly or in slide show or shuffle mode AT amp T U verse High Speed Internet account required 20 Visitatt com uverse newcustomer to learn more Quick tips about your AT amp T U verse TV service Best ways to locate channels quickly gt Press any ARROW to access your onscreen Picture in Picture browse bar gt Print a channel lineup guide for your area at att com channellineup See what s hot to watch now gt Press On Demand on your remote control to access U verse Movies Chat with other members online gt Visit att com uversecommunity to post messages and talk with other AT amp T U verse members about TV features programming and more Watch exclusive AT amp T U verse channels gt Front Row Channels 100 102 Learn what s coming up on Pay Per View gt U verse Movies 200 1200 HD Watch U verse Movies trailers interviews and more gt Buzz Channel 300 1300 HD Go behind the scenes of your favorite TV shows gt U verse Sports Channel 600
24. d email products supplied by non AT amp T third party vendors You may incur a fee if you require AT amp T ConnecTech support for these products Alternatively AT amp T also provides online self help at att com uversesupport for these applications As always we recommend that our customers use AT amp T Mail access via the Web which provides a broad set of functionality to manage and access email anywhere and at any time Visit att com uverse newcustomer to learn more 23 high speed Internet user guide Access the entire national AT amp T Wi Fi Hot Spot network Check your email surf Shop and work on the go TE atat ee a a AT amp T Wi Fi Locations New Search Manage Your Services Seach Elsewhere Click on the map to zoom im to a state You may also select a state of eater a specie location below Tools amp Tips Ask a Question Contact Us Starbucks Bames amp Noble Azports McDonald s Additional ATAT Wi Fi For information on how to connect to a home Wi Fi network or an AT amp T public Wi Fi hotspot go to att com wifisupport Go Wi Fi instructions Locate your Wi Fi Network Name SSID and Wi Fi Password Wireless Network Key This information is on your Starter Kit envelope It can also be found on the side of your Wireless Gateway Now configure your wireless network 1 Go to your computer s Wireless Network Settings and refresh the network list 2 Select your Wi Fi Network Na
25. de and more user guides at att com userguides EIDIN AIk ermassi miss Aa CE ra L T g i Fais T EA menoa ey eS ed emma ie NES ane wep res oy Maximize your speed Visit att com tips to learn how to maximize the speed of your AT amp T U verse High Speed Internet service Visit att com uverse newcustomer to learn more 25 voice user guide Important information AT amp T U verse Voice AT amp T U verse Voice including 911 dialing will not function during a power outage without battery backup power AT amp T U verse service is compatible with many monitored home alarms and A amp medical monitoring systems ve r S e See the complete AT amp T U verse Feature Guide at att com uvfeatures and more user guides at att com userguides To manage Phone Features online log in to your online account at att com myatt and click on Home Phone then Manage Voice Features To manage Voicemail Features click on Home Phone then Check Voicemail and Voicemail Settings U S a 4 g U q a How to manage or change Voicemail Settings pyg Manage How to Activate e Important information ET Online from Your Phone Dial 98 from your home phone e How to manage or change Voice Features Follow the prompts to set up a mailbox A After creating Instructs you on how to your PIN be sure set up voicemail Go to Voicemail to set up your Settings authentication code This will allow you to reset your P
26. er Code e Program Silver U verse Remote With Auto Code Search e U verse TV Picture Formats HD SD Widescreen 3D e U verse Wireless Receiver Installation e Replace Your U verse Wi Fi Gateway Equipment e Replace Your U verse TV Receiver Get Help With Billing and Repairs e U verse Billing amp Account Management e Troubleshoot U verse Internet Password amp Email e Troubleshoot U verse Picture and Sound e U verse Black Standard Remote Troubleshooting e U verse Silver Standard Remote Troubleshooting e U verse Troubleshoot amp Resolve App e U verse Troubleshoot amp Resolve App TV e Check Your U verse Repair Appointment Status Explore and Customize Features e Using U verse Favorites Parental Controls amp More e Using U verse Ordering Pay Per View e Program Guide amp Picture in Picture e Using U verse Total Home DVR e U verse On The Go e U verse com e U verse Phone amp Voicemail Voice Features e Using U verse Search amp Order Movies On Demand e Using U verse Language and Closed Captions e Using U verse Enabled Apps for Mobile Devices e Check Your U verse Order Status 38 Findanswers 24 7 att com uversesupport quick resolution guide AT amp T U verse High Speed Internet Assure reliable security for your Wi Fi home network The 10 digit number printed inside brackets on your residential Wi Fi Gateway is the Wi Fi Password Wireless Network Key needed to connect your computers to the gateway WPA Wi Fi Pro
27. er ID email address and password to link to your account Learn more at att com uversefortablet U verse TV plan and Wi Fi connection and or cellular data connection Available content may vary by device and or U verse TV plan and is subject to change Data charges may apply Apple the Apple logo and iPad are trademarks of the Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Visit att com uverse newcustomer to learn more 7 TV user guide Find shows fast with Channel Shortcuts Browse channels grouped by category and easily find the type of programming you like Access Channel Shortcuts two ways Press MENU With Live TV selected use DOWN ARROW to select Channel Shortcuts Press OK and use DOWN ARROW to select your category From the Guide screen press ENTER AT amp T U verse With Display Channels selected use miae 0M DOWN ARROW to pick a category and press OK 1006 NATHD A Meet the Animah Sharktown 008 LOL y Ow pitts TY When Good Ahem Go Bad E Anincdent M RECORDING 6 30 8 00 AM 65 MIN LEFT E A private inmypibgstor teeks the trutt as How to use Parental Controls Once you have a personal identification number PIN you can restrict viewing by TV or movie rating all adult only programming who can rent U verse Movies and more Press MENU then RIGHT ARROW to Options then down to Parental Locking Press OK Use the remote
28. es Lar 7 AL E M a To access our entire library of movies movie extras TV series and events press On Demand on your remote control then use ARROWS to select U verse Movies and choose the category you want to browse Press OK to see each category s listings We have a huge selection of Free On Demand programming in categories like Sports Movie Extras Kids Family Music Comedy Showcase and En Espa ol Free On Demand programming varies by package subscription and is subject to change SS0089 Press On Demand on your remote control then use ARROWS to select Free Shows and the category you re interested in viewing Press OK Once you select a program title and press OK you ll see a Program Info screen with details about the program Select Play then press OK to watch 12 Visitatt com uverse newcustomer to learn more e Subscription On Demand Want quality children s programming around the clock Do you like horror anime or karaoke Get unlimited access to unique programming for a low monthly fee with a Subscription On Demand package Once you ve called to subscribe here s how to access your package Press On Demand on your remote control then use the ARROWS to select Subscription You ll see all Subscription On Demand package listings Select from the list and press OK to see programming options If you select a package that you re subscribed to press OK to choose a pr
29. input menu for your specific TV The video input menu screen below shows checkboxes next to devices the TV is detecting This menu must match the inputs on the back of the TV where video components are connected in order to correspond with Video 1 Video 2 or Video 3 on your remote control Follow the screen prompts to check uncheck boxes for your devices NOTE Refer to your TV manufacturer s guide to resolve issues specifically related to your TV Review Review inputs for proper device assignments To turn off an input use ADJUST Up Down then press ENTER to remove the check Press EXIT to watch TV NAME TV Input AVR Input 1394 Name CableCARD JX ANT 1 TV _ AV DISC DVCR INPUT 1 INPUT 3 COMP 2 HDMI 1 HDMI 2 PC DVI CARD 1 36 Findanswers 24 7 att com uversesupport Choose one of three easy ways to connect your AT amp T U verse receiver to your TV AT amp T U verse receiver output connector eo wk S VIDEO OPTICAL HDMI Some HDTVs have a High Definition Multimedia Interface HDMI connector that provides the digital and audio connection This is the easiest connection if your TV has an HDMI input port NOTE If your HDTV has an input port marked DVI Digital Visual Interface you will need an HDMI to DVI adapter and separate component RCA audio connectors HDMI Input 1 Input connector on rear of TV Color coded component connectors If your TV doesn t have an HDMI or DVI input port you
30. me SSID from the list You may need to scroll through the list to find your SSID 3 Enter the 10 digit Wi Fi Password in the Password field to connect to your network Access includes AT amp T Wi Fi Basic Wi Fi enabled device required See www attwifi com for details and locations 24 Visitatt com uverse newcustomer to learn more Get online protection with advanced safety features Visit att net iss to learn more about these security features gt Anti Spyware seeks out and removes programs that gather personal information and slow down your computer gt Anti Virus cleans and protects your computer against viruses worms and Trojan horses gt Firewall shields your computer from unauthorized access gt Pop Up Blocker stops many types of windows that open automatically gt Parental Controls let you put limits on what your children can do and see online gt AT amp T Mail Protection prevents junk mail UCE unsolicited commercial email and UBE unsolicited bulk email PC Health Check PC Health Check is a free easy to use diagnostic tool that will quickly assess g the health of your PC and its connection settings as well as recommend solutions to fix potential performance issues Come back often and use our spam free PC Health Check to get peace of mind to help prevent issues and check on your computer performance Visit us at pccheck att com See the complete AT amp T U verse High Speed Internet Features Gui
31. mp T representative Or download and install our free Troubleshoot amp Resolve tool at att com uversehelp to manage your U verse service online Sign up for free paperless billing Conveniently store and retrieve up to 12 months of bills online while reducing your risk of identity theft Log in now to your online account or go to att com Ugreen and select Stop Paper Bills See the complete AT amp T U verse TV High Speed Internet and Voice Features Guides and more user guides at att com userguides Here are other ways you can quickly learn more gt Tune to video tutorials on Help Channel 411 gt View your TV listings at att com channellineup gt Click att com uversesupport for support including live chat gt To view amp pay your bill and track your On Demand purchases download the myAT amp T app at att com anytime today gt Call 1 800 288 2020 then say Order AT amp T U verse services Pay my bill or AT amp T U verse technical support gt For current programming visit Uverse com gt Click att com uverse newcustomer gt Click att com wifisupport gt Click pccheck att com for ConnecTech gt Sign up for free paperless billing at att com Ugreen or call 1 800 288 2020 Esta pr ctica guia r pida tambi n est en espa ol en att com uverseguias en ingl s More resources Visit for news tips and AT amp T Support Community discussions f facebook com uverse Yy twitter com att You T
32. n the device to be programmed Point the remote control at the selected device Press and hold the mode key that matches the device you want to program TV DVD or AUX along with the ENTER key Hold both keys for one second then release The four mode keys on the remote control flash twice to indicate you are in search mode Search by pressing the SCAN FF key repeatedly until the device turns OFF the selected mode key will flash once for each press of the SCAN FF key Pause briefly between each key press to allow your device enough time to respond O Press the POWER button on the remote control to turn the device back on NOTE If the device does not turn off and you have searched all available codes the selected mode key will flash eight times If this happens please start over NOTE If the device does not turn on you may have pressed the SCAN FF key too many times Press the REW SCAN key to scan backwards and test the POWER button again O Check VOLUME and MUTE Do not test using REW SCAN SCAN FF FWD or EXIT If there is any problem with any of the keys press the SCAN FF button and search until you find a code that will operate all the functions properly Press the ENTER key to save the programming The appropriate mode key will give a long flash indicating successful programming NOTE If the programming is interrupted or inactive for more than 30 seconds the mode keys will flash eight times This indicates the
33. ne number e Press the when you hear your greeting e Enter your PIN e Press 4 and follow prompts 28 Visitatt com uverse newcustomer to learn more Voicemail Viewer Enables you to view manage and listen to your AT amp T U verse Voicemail messages on qualifying computers or wireless devices There is no need to log in to your account to view your messages or dial in to listen to your messages Instead they are automatically delivered to your computer or wireless device V4 Go to Voicemail Settings Go to att com vmviewer How to manage or change Voice Features De Manage How to Activate Services Description Ome ou Phone Allows you to reject incoming calls from callers who block their Caller ID The message Anonymous Call The number you A Om TE Blocking dialed does not accept off 34 calls without Caller ID Go to Manage information will be Voice Features played to the caller indicating that you do not accept anonymous calls On 72 enter a forwarding number if Allows you to forward oS one is not already All Call Forwarding all incoming calls to set then press another number Go to Manage Off 73 Voice Features Allows you to forward v a Dona i l orwarding number Busy Call all incoming calls to Forwarding another number when tnem press ek Go to Manage Off 91 you line is busy Voice Features Allows you to forward up to 20 phone numbers from a list On Ac
34. nformation Voice Features Call Trace Traces the number of the last call you received S 8 per call charge Note Only law enforcement officials have access to call records A complaint must be filed to give law enforcement officials access to call records v Go to Manage Voice Features SNe Do Not Disturb Gives you the option to turn off the ringer on your phone This can be done either from the handset or online A busy signal will be heard by the caller when Do Not Disturb is turned on 4 Go to Manage Voice Features On 738 Oi 137 Three way Calling Allows you to add a third party to an existing conversation v Go to Manage Voice Features 1Caller ID on TV requires subscription to U verse TV and U verse Voice Flash dial number Flash 30 Visitatt com uverse newcustomer to learn more International Call Blocking Locate Me International Call Blocking allows you to prevent all outgoing calls to international numbers when dialing starts with 011 or 010 Never miss an incoming call again Not only will your U verse Voice number ring but up to four other numbers will all ring at the same time Enter numbers on your Locate Me list online at att com myatt v Go to Manage Voice Features v Go to Manage Voice Features Visit att com uverse newcustomer to learn more On Activated Online Off 313 31 AT am
35. ogram and begin watching If you select a package that you re not subscribed to you can browse titles and call customer support to access the package e Help On Demand Want to learn more about a specific AT amp T U verse topic your equipment or special features Press On Demand on your remote control Use ARROWS to select Help Ayuda highlight Help in English or Ayuda en Espanol then press OK A group of Help On Demand programming options will appear Select from the list using the DOWN ARROW and press OK to see individual programs You ll see a Program Info screen with details about the program Select Play then press OK to watch NOTE Channel 411 features an introduction to our extensive library of free help videos available On Demand in English and Spanish Visit att com uverse newcustomer to learn more 13 TV user guide UVERSE TV gt On Demand AND Pay Per View gt Pay Per View Pay Per View Get a front row seat to one time only events Nothing captures the excitement of live TV better than Pay Per View Unlike U verse Movies Pay Per View events are shown at scheduled times You can order Pay Per View up to 14 days in advance Once it s ordered an event can t be cancelled Tune to Channel 100 for highlights on upcoming Pay Per View events How to order Pay Per View Press 1 0 2 on your remote Program info oe control to go directly to Pay Summary gt Can amp Crev Per View Channel 102
36. olution and press OK Use UP DOWN ARROWS to select Standard Definition Widescreen Standard Definition 720p High Definition or 1080i High Definition to match your TV s capability then press OK Use ARROWS to select Continue and press OK to access a Test Screen Select Start Test and press OK then follow the prompts to verify that you have the correct setting Once successful be sure to save your format You should now see a blue light on your receiver 34 Find answers 24 7 att com uversesupport Program your remote to control up to four devices During installation the AT amp T button was set up to control your AT amp T U verse HD ready receiver You can also control a TV plus up to two other devices such as a DVD player stereo receiver or home theater in a box by programming the TV DVD and AUX mode buttons Once the devices are programmed press the corresponding mode key on the remote to control that device To watch a video on how to program your remote control visit att com uverseremote NOTE The instructions below don t require you to enter a manufacturer s device code because most codes are stored in the AT amp T U verse remote control s memory If you re unable to add a device or want to learn about advanced features like reassigning mode buttons refer to the remote s manual provided at installation For more info visit att com userguides How to assign devices to TV DVD AUX mode buttons Power o
37. ou will be billed and the event will air on your TV set Event schedules subject to change Prices programming and offers subject to change 14 Visitatt com uverse newcustomer to learn more Set limits on who can rent or watch Pay Per View Parental locking options let you set limits on who can watch what Use ARROWS to Options select Options and Parental Locking 2 Select and enter a four digit PIN Select what you want to block including purchases programming and movies by rating Don t forget to save your changes Interactive features for TV Internet and Voice Access your TV s interactive features E na Add AT amp T U verse High Speed Internet and 4 52 PM AT amp T U verse Voice digital home phone service to your AT amp T U verse TV service they work together Press the Go Interactive button on your remote control and find the app that s right for you Press OK to launch it and explore Learn more about these innovative features below Caller ID notifications on TV With AT amp T U verse Voice you can see who s calling on your TV screen without changing the channel Includes a Message Waiting indicator so you know if they ve left a message Tune to Channel 9900 to manage this view Call History logs or even initiate a call with your remote control ingging call froen AT 555 2121 O Call History Calls for 230 555 2323 For more information on these and other great app
38. ow to play Select games may be available for a limited time at no additional cost Access to unlimited game play requires 5 mo 18 Visit att com uverse newcustomer to learn more Stream music and photos AT amp T Media Share is an exciting feature of AT amp T U verse TV that lets you access digital photo and music files that are stored on your home computer network and play them through any AT amp T U verse connected TV in your home Play a slide show of your family pictures or listen to your music files through the stereo connected to the TV You can even do both at the same time Set up and use Media Share Media Share requires specific settings on your PC in order for your files to be shared with AT amp T U verse Here s how to set it up Gh First visit helpme att net mediashare to download the Media Share Installation Wizard or configure the installation manually using the instructions in our Windows Vista Windows XP Windows 7 or other online setup guides Media Share requires computers to be running Windows XP Windows 7 or Vista operating systems and streams only photos or songs that are supported by Windows Media Player 11 If you have questions this Web page has links to more help Once the software is installed on your PC you can press MENU on your remote and use ARROWS to select Interactive and Interactive Apps then press OK from any TV Select Photos and Media and press OK to reach the
39. p T U verse QUICK resolution guide e AT amp T U verse TV e AT amp T U verse High Speed Internet AT amp T U verse Voice quick resolution guide AT amp T U verse TV The AT amp T Troubleshoot amp Resolve tool is designed to help you manage your AT amp T U verse service Two ways to access AT amp T Troubleshoot amp Resolve gt Download the myAT amp T app to your smartphone for billing information and technical support including live access to chat agents 24 hours a day seven days a week or visit att com ufix gt From the TV Press the MENU button on the TV remote control and go to the HELP section Troubleshoot amp Resolve is the third menu option Learn more at att com uversehelp Don t have picture or sound but TV and receiver are both turned on Press TV on your remote control Press TV VIDEO to see TV programming If you re still having trouble with your AT amp T U verse TV Internet or Voice services try resetting your TV receiver or residential wireless gateway by unplugging it from the power outlet in the wall See below for details for alternate reset if you have different equipment NOTE Unplugging the TV receiver or residential Wi Fi Gateway will interrupt any recordings in progress If the trouble is with only one TV fn Turn off the receiver connected to that TV and unplug it Wait at least two minutes before plugging the receiver back in Turn it on and retry what you want to do
40. rse HD ready receiver to your HDTV set on p 37 Check device connections for your TV TV screen menus and port configurations vary Most devices have ports that require one or more of the cables shown at right The manuals for your devices will have specific directions Nd oo il o 319289 INCH ajqeo jeixeo7z et 214e2 OSPIA S To connect your AT amp T U verse HD ready receiver to your HDTV set the connection is generally HDMI to HDMI the highest quality video audio connection You can also use color coded component RCA cables some HDTV sets do not have an HDMI port that deliver audio video signals from the receiver and plug into matching audio video RCA inputs on the back of your HDTV set aged vou Qi If you ve connected your TV input using Composite yellow connector S Video or Coaxial you won t get an HD picture HD is supported only via HDMI or Component red green blue The same holds true for Dolby Digital 5 1 surround sound which is available only via HDMI or TOS Link optical The Baseband red and white connectors delivers sound only in stereo Check to see if the TV recognizes your video inputs correctly Many newer TVs have an auto detection system that will automatically detect equipment connected to the various ports on the TV However some TVs have to be configured manually To change the video input selection manually press TV VIDEO on your remote control to locate the video
41. s or features including ones that work with your mobile device go to Uverse com uverse applications 1Caller ID on TV requires subscription to U verse TV and U verse Voice Visit att com uverse newcustomer to learn more 15 U verse TV Apps AT amp T U verse TV Apps AT amp T U verse TV apps let you interact with your TV and in most cases they re free to all AT amp T U verse members We offer lots of seasonal apps and we re continually adding new ones so check back often to see what s currently available Simply press GO INTERACTIVE on your remote control to explore the extensive choices They re easy to enjoy there s no need to switch inputs or buy extra equipment And the few subscription apps can be purchased easily via the Account Manager onscreen app on channel 9910 AT amp T U verse High Speed Internet account required for some applications Indicated below Application pag My Multiview Other Multiviews Kids SD amp HD News SD amp HD Sports SD amp HD Paquete Espanol Seasonal Masters ESPN GamePlan ESPN FULL COURT My Multiview allows you to choose your favorite channels and watch 4 at once Press MENU on your remote control and use UP DOWN ARROWS to choose My Multiview Press INFO on your remote control Select Add Remove channels Use UP DOWN ARROWS to scroll through the channels Press OK to add a channel check mark will appear in box GUIDE My Multiview Other Multi
42. tected Access is the underlying security technology for the Wi Fi 802 11b g standard on the residential Wi Fi Gateway For Advanced Configuration http 192 168 1 254 System Password 1534418033 Mac Address 00217C3C79F0 Wireless Network Key 0690735510 Location of your gateway s 10 digit Wireless Network Key code Mac OS X users You may need to enter the character on the Wireless Network Key for example 0690735510 For directions on connecting Mac computers via USB cable visit att com wifisupport Connect more computers to your WI FI home network You can connect more computers by Ethernet or wirelessly gt Connect an Ethernet cable from any available Ethernet port on the residential Wi Fi Gateway to your computer s Ethernet port gt Connect wirelessly with a wireless enabled notebook or a computer with an 802 11b g wireless network adapter installed Ethernet cable NOTE You will need to use your 10 digit Wireless Network Key code See illustration above If your PC does not have built in wireless capability Install and configure your wireless adapter according to the manufacturer s instructions Enter the network name it s the word 2WIRE in all capital letters followed by the last three digits of the gateway serial number for example 2WIREO79 and the encryption code or Wireless Network Key See the illustration above for the Wireless Network Key
43. th U basic package 93 or Go Interactive Entertainment Uverse Games L N RTTE TTET sr Ms N v EH A ANL A P BROWSE BY TITLE ggg i Ge AT amp T U verse High Speed Internet account required Visit att com uverse newcustomer to learn more 17 U verse TV Apps Application pong Discover U verse Games and play all 1 Tune to U verse U verse Games of your favorites There s something for everyone Get unlimited play for just S5 mo Games on channel 93 or press GO INTERACTIVE on your remote control and select U verse Games include e Blackjack er LACAN neraat WPT P 4 7 as Play one of the most popular casino games right on your TV Watch your cards carefully and hope you don t bust SCRABBLE Scramble The beloved game of SCRABBLE has spawned this addictive word game that will keep you scrambling for the remote control WPT Texas Hold Em Raise the stakes and take poker to the next level with WPT Texas Hold Em poker Put your card skills to the test and see if you can come out the big winner Hangman Solitaire and more Games 2 Press OK to Start U verse Games 3 If you are not a Subscriber you can Sign up for U verse Games via Account Manager on channel 9910 4 Use your remote control to start playing games or to create a new user profile 5 Select any game for rules and more information on h
44. tivated online Exclusive Call of specific incoming WA Off Online or dial Forwarding callers to an alternate 83 phone number Click on the X to remove from the list Go to Manage Voice Features No Answer Call Sends any phone calls that aren t answered to v On 92 enter a forwarding number Forwarding either voicemail or an Go to Manaae alternate phone number Voice ne eI Dee Allows you to forward On 372_ enter a Safe Call meen E TA forwarding number another phone number Forwarding then press if your main phone line has a service disruption Go to Manage Voice Features Visit att com uverse newcustomer to learn more Off 313 29 voice user guide Services Description Manage How to Activate from Your Phone pey Manage How to Activate Services Description one Fo OUT DONS Call Blocking allows you to prevent up to 20 phone numbers from ringing through to your v On 60 and follow voice prompts CO OER phone Caller receives Go to Manage Off 80 a message saying The Voice Features number you dialed will not accept your call Allows you to hide your v On 92 enter a Call ID Blocking name and number on forwarding number all outgoing calls Go to Manage then press Voice Features Blocks Caller ID display On 67 dial lee Note S nr REF CAS BCR umber you are calling Go to Manage lect aaes on a per call basis Voice
45. u hei youtube com att GS att com uversecommunity Remember to NEVER TEXTING amp DRIVING text and drive Join us ee URC andtake the pledgeat ItCanWait com CT Find answers 24 7 att com uversesupport 41 Notes 42 Findanswers 24 7 att com uversesupport Notes Find answers 24 7 att com uversesupport 43 Get answers 24 7 att com uversesupport or call 1 800 288 2020 2013 ATAT Intellectual Property All rights reserved AT amp T the AT amp T logo and all other AT amp T marks contained herein are trademarks of AT amp T Intellectual Property and or AT amp T affiliated companies ATT102410735 7 6 13
46. ur wireless Voicemail with AT amp T U verse Voice Voicemail account Add up to two wireless phone numbers from AT amp T to your U verse Voicemail account and get all your voice mail messages in one place Go to Settings Go to Voicemail Settings Dial 98 and follow the prompts Message Waiting Indicator on TV While you re watching TV a small window appears on your TV screen to indicate a new voicemail is waiting and will automatically disappear after ten seconds v Go to Voicemail Settings Allows you to select how long your phone v Set number should ring before of rings forwarding the Go to Voicemail incoming call Settings to voicemail Allows you to control the call forwarding to your voice mailbox Turn On Off When the feature is on WA Voicemail all calls not answered notification will go to your voice Go to Voicemail mailbox When it is off your voicemail will not answer Calls Settings Turn Voicemail On or Off Allows you to control the call forwarding to your voice mailbox When the feature is on all calls not answered will go to your voice mailbox When it is off your voicemail will not answer calls 4 Go to Voicemail Settings Voicemail Access Allows you to access your voice mailbox to retrieve voice messages v Go to Voicemail Settings From home 98 or dial your home phone number Away from home e Dial your home pho
47. uring the rental period To start watching again from the beginning press On Demand to see you re My Videos screen and click the title 10 Visitatt com uverse newcustomer to learn more On Demand billing Once your On Demand selection is rented it cannot be cancelled using your remote control or by calling Customer Care You will be billed Your On Demand rentals will be automatically added to your monthly AT amp T U verse bill You ll find them in the usage charges section listed by title with date rented and rental cost Prices dates and programming are subject to change NOTE Adult programming rentals will be listed by studio name if available otherwise they will be identified as adult content Set limits on who can rent or watch On Demand shows Parental locking options let you set limits on who can watch what See How to use Parental Controls on page 8 Money saving Movie Coupons We regularly offer discounts on favorite U verse Movies programming Coupons can be found in the My Offers section within the On Demand menu The coupon code must be entered before purchasing your movie Purchases made before the coupon code is entered will not have the coupon discount applied Using your coupon code is easy amp Press On Demand button on your remote control Use DOWN ARROW to select My Offers Select Enter New Offers On Demand Coupon and press OK Enter your 4 6 digit coupon code then use the LEFT A
48. views Kids 301 amp 1301 News 201 amp 1201 Sports 601 amp 1601 PE 3001 A limited number of HD channels is not supported for display within My Multiview Channels content available for viewing in Multiview are based on TV package and additional programming purchased CNBC App If you have AT amp T U verse TV and High 1218 amp 218 or Speed Internet you can track your Go Interactive stocks and receive live updates from Channel Extras CNBC You can also review current news articles and videos and watch CNBC live while you check your personalized stock prices 16 Visitatt com uverse newcustomer to learn more PVejell eteix e s re 227 and add your Zip Code of choice or Go Interactive Weather On Demand Access the weather whenever you want view forecasts videos and radar for any ZIP Code in the U S i Weather On Demand Facebook on TV Follow up to 10 Facebook accounts Go Interactive on your TV without missing your show Update your status post to your wall rate what you re watching and more Entertainment TumbleBooks TV Gather the kids to read along 345 or with animated digital books on TV Go Interactive TumbleBooks TV provides illustrations Entertainment and narration for over 140 books for kids ages 6 12 Try out five to ten highlighted books for free Unlimited access to the full library is available for only 5 mo not available wi
49. your email from the Web Reading AT amp T Mail via the Web is the preferred and recommended method for email access AT amp T Mail via the Web lets you log in to your email account anytime at home and on the go from any computer via the Internet Your emails contacts and calendar are stored online without using space on your hard drive Plus you can set up your AT amp T Mail to collect messages from other email accounts so they re all in one place Log in at att net using your AT amp T primary member ID or sub account member ID email address and password and click the Mail button Set up email on your home computer Client based email POP SMTP uses software like Outlook Express to download email directly to your computer Open the email software you plan to use and enter the following information in the account setup window gt Email address MemberlD att net gt Incoming POP inbound att net gt Outgoing SMTP outbound att net requires authentication gt Incoming mail server POP3 gt Incoming mail port number 995 make sure Secure Connection SSL is checked gt Outgoing mail port number 465 make sure Secure Connection SSL is checked gt Set password authentication for outgoing mail NOTE When updating the secure server settings check the SSL checkbox first and then update the port number if necessary For more email support information visit att com emailsupport There are numerous client base

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