ePBX-100 User`s Manual
Contents
1. Password Assign the register password for device to register on ePBX 100 DTMF User can select DTMF type to be RFC2833 In band or SIP Info Transversal If the Extension device is behind NAT and need to register to ePBX 100 on public network then user has to enable this function Mail Box User can select to disable or enable mail box function If this function is enabled user has to input e mail address for the Extension When having voice mail of incoming call system will send this voice mail to the specified e mail address Extension Number none Password Dial Plan from internal y DTMF RFC2833 y Transversal Disable y MailBox E Mail Address Jee en zl Press Apply to save configuration or press Cancel to quit configuration 4 1 3 Trunk User has to set Trunk account for Trunk FXO device e g 3804A to register to ePBX 100 Please note that only Trunk account can connect with automated attendant On screen will show 10 sets Trunks User can press Modify to add new Trunk or modify configured Trunk data Press Delete will delete the specified Trunk 3 dk F F Ieier Extension Kamber Dien fanned Tunnel Feming I mme EE Disable KA Deer 3 ege age Disable Mica Dees 3 Aen ite Disable ep Tee A ERR te Cents Mawr Te 5 e sie Diab Ku Des H FIRE pre Disable Ka Vier 4 Zeite An Disable Mty sl A Zeg At Citable Mel Deel e em ze mej2. Cor rta etees 35 4 3 2 MeZ A toa 36 A e o 36 nl EE 37 ESO MUSIC Upload A AA O 38 23 0 EXPO SUM o oras 39 4 3 7 Import Setting E A da 40 4 4 REBOOT Gem 41 1 Overview The Welltech ePBX 100 is the next generation all in one IP PBX system for small to medium enterprise It is also designed to operate on a variety of VolP applications such as auto attendant voice conference call transfer call pick up and IP based communications With the tiny box small to medium enterprise or homes can use it to access the Internet and to make VolP phone calls Customers can select different suite and optional products to meet their request To Integrate with WellGate 3804A can provide PSTN access function LAN Phone 388 and WellGate 3504A can provide extensions With flexible and full functionality Welltech ePBX 100 can give a complete transition from traditional PABX to the new generation IP PBX 1 1 Specifications gt Protocol H SIP Session Initiation Protocol gt Call Features Authentication Automated Attendant Call Transfer Blind Transfer Call Forward on Busy Call Forward on No Answer Call Forward Unconditional Call Hold Retrieval Call Routing DID Call Waiting Caller ID Do Not Disturb Flexible Extension Logic Music On Hold Music On Transfer Call Pickup Three way Conference Time and Date Trunking 3804A VoIP Gateways 3804A Voice Mail to e mail Call Detail Records H Call Monitoring Codecs H G711 A Law amp
3. port is connected to network Flash when data is transmitting or receiving H 10 100 Light on when network rate is 10 Mb s and light off when network rate is 100 Mb s 1 2 2 Back Panel H Reset Network and Login information will return to default values m LAN WAN RJ 45 socket complied with ETHERNET 10 100base T The pin out is as following 1384556T4 PIN 1 2 Transmit PIN 3 6 Receive H 12V DC Input AC 100V 240V output DC12V 2 Start to Configure ePBX 100 2 1 Step 1 Connect LAN port of ePBX 100 with network 2 2 Step 2 Prepare one computer and change the IP address to be 192 168 123 12x 2 3 Step 3 Open browser and link to default LAN IP address of ePBX 100 192 168 123 123 2 4 Step 4 Login ePBX 100 with default userID root and no password After login ePBX 100 user can start to configure basic and essential configurations After Login ePBX 100 will see screen as below and there are four main categories user can click on each category to extend detail items IP PBX WR Configuration Include all telephony configuration of ePBX 100 IP PBX Extension Trunk SIP Trunk H Routing Table H Information To show related information m Subscriber m System H Management Include all system management of ePBX 100 Network TimeZone User Account Firmware Upload Music Upload Export Setting Import Setting m Reboot System To reboot system of ePBX 100 2 5 Step 5 To configure basic a
4. u Law E G729 Technical Features Subscriber NAT transversal Phone set record Greeting Management Web Browser Management HTTP upgrade firmware and ring back tone file Export Import configuration Network Interface 1WAN 1LAN DTMF in band RFC2833 SIP Info Network Support Fixed IP and DHCP mode 1 2 Hardware Overview 1 2 1 Front Panel and LED Indication ePBX 100 40 ur do um 100 ACT 100 AC j bum Power Light on when ePBX 100 is powered on Status Light on when system is ready Alarm Light on when system has problems SIP Trunk Light on when ePBX 100 successfully registered to enabled SIP Trunk Light off when ePBX 100 failed to register to enabled SIP Trunk or no SIP Trunk has enabled H CDR ePBX 100 can output Call Detail Records to external computer User has to execute CDR program on computer when ePBX 100 is ready to connect with CDR server and output data this indication will light on H NET Display Network status If WAN port of ePBX 100 is under Fixed IP mode LCD will light on If WAN port is under DHCP mode and ePBX 100 succeeds in getting IP LED will be flashing If WAN port is under DHCP mode and ePBX 100 fails to get IP LED will light off m WAN m LINK ACT Light on when WAN port is connected to network Flash when data is transmitting or receiving H 10 100 Light on when network rate is 10 Mb s and light off when network rate is 100 Mb s m LAN m LINK ACT Light on when LAN
5. Sei After press Modify can input detail setting for Trunk Trunk Setting Esjan Mid pow ben Cea Fear Lorenzo si LINE ITER Tamam En sl Ze Se Trunk Number Assign the number of Trunk This number is also the register name for Trunk device Password Assign the register password for device to register on ePBX 100 DTMF User can select DTMF type to be RFC2833 In band or SIP Info Transversal If the Trunk device is behind NAT and need to register to ePBX 100 on public network then user has to enable this function Press Apply to save configuration or press Cancel to quit configuration 4 1 4 SIP Trunk SIP Trunk is for ePBX 100 to register to other systems such as ITSP or another ePBX 100 Enter Configuration SIP Trunk Add New to configure ePBX 100 register to ITSP ACOOURE IF Forn Sin ITSP will provide related account information for ePBX 100 to register Please enter the data here A HF Tru dema Erable paa Ti b Pirang IF chiresetaiz beet Paim al haria cani Enable Check to enable this SIP Trunk Account Account Name for registering to ITSP Password Account Password for registering to ITSP IP Address DNS Enter IP or domain name of ITSP server Port Port number of ITSP server for registering Realm Realm of ITSP or another ePBX 100 Status Once SIP Trunk is configured and enabled here will show the registration status Press A
6. d Trunk per Extension Kamer Dien fanned Tunnel Feming I mme EE Disable KA Deer 3 ege arh Disable Me Dees 3 Ate ite Disable ep Tee 4 E ns Crabbe Mawr Te 5 e ENE Diab Ku Ka H FIRE pre Disable Ka Vier j Zeite Ars Disable CI sl a OT ii Deatie Mel Deel el Se mej Se 3 dk F F After press Modify can input detail setting for Trunk Trunk Setting Esjan Mid pow ben Cea Fear Lorenzo si LINE ITER Tamam En sl Ze Se Trunk Number Assign the number of Trunk This number is also the register name for Trunk device Password Assign the register password for device to register on ePBX 100 DTMF User can select DTMF type to be RFC2833 In band or SIP Info Transversal If the Trunk device is behind NAT and need to register to ePBX 100 on public network then user has to enable this function Press Apply to save configuration or press Cancel to quit configuration 3 Application Setting 3 1 Customize Automated Attendant 3 1 1 Record Greeting Use any Extension phone set to dial in 111 will hear beep then user can start to record after recording press then hang up phone set Greeting will renew immediately after recording 3 1 2 Enable Automated Attendant User has to Enable Trunk e g 3804A hotline function and point to destination number 999 Number of Automated Attendant for ePBX 100 Once system has incoming call from PSTN it will automatically con
7. ePBX 100 User s Manual v 1 1 TOV ER VIEW E 4 TSS PE CIE CATION EE 4 1 2 HARDWARE OVERVIEW ee 6 1 2 1 Front Panel and LED ndic MOM ie 6 1122 Back EE 7 2 START TO CONFIGURE EPBX 100 sseessssssseesnsssessnnnnnessnsnsssnensnnnesneenees 8 Bel TER AE EC 8 A A A 8 2 9 OTEP A A a e e e e 8 E ESAE E EE 8 2 5 STEP 5 TO CONFIGURE BASIC AND ESSENTIAL CONFIGURATIONS cooccocccconcnncncncnnconononnnnns 10 2 5 1 Network Configuration EE 10 2 5 2 Extension A nnna 11 203 TnK C nfig ratio BEE 13 3 APPLICATION GETTING een 15 3 1 CUSTOMIZE AUTOMATED ATTENDANT REENEN 15 Sl ECO O Ata ils nlc 15 3 1 2 Enable Automated Attendant EE 15 3 2 CUSTOMIZE RING BACK TONE TRANSFERRING IONETI 15 3 3 FORGET LOGIN PASSWORD OR IP ADDRESS oooccccccccncccnoncnonnncnnnnnonononononnnnnnnnnnnnnnnnnnnnnenos 16 3 4 EXPORT IMPORT CONFIGURATION AND WAVE FILES oooooocncccccnnnccconononnnnnnnnnnnnnnnnnonanenoos 16 SAN EOS SPIN DEE 16 3 4 2 UI enner neeenneen 17 3 5 CONNECT EPBX 100 WITH TI een 18 4 FULL WEB CONFIGURATIONS eeeeeeeekEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEn 23 4 1 CONFIGURATION ee 23 A AE EE 23 AN E ALe LETO Ee 24 A 9 eee ee eee ORE ERPS ene PREC RT NEES SORT RP CORD REED eee tne RE een eae ete ee tee eee eae 26 414 SIP te 28 4 1 5 Routing Table 30 A et hei tl ie eid tbe ee aie aiken eRe eae 33 KEE 33 A EE 34 4 3 MANAGEMENT aint ANS TED DEAD SIE LES DA DALE AECA ae 34 AN N 21100
8. esn t register on ePBX 100 ePBX 100 will skip this priority and route call to next priority immediately without trying Drop To drop specified length of number Add To add assigned number Press Apply to save configuration or press Cancel to quit configuration Example If user set prefix as 002 digits length as 12 Primary destination as 123 123 123 123 Drop as 3 and Add as 0 When caller called 002912345678 the prefix is 002 length is 12 so this call match the routing rule 002912345678 912345678 Drop 3 digits gt 0912345678 Finally ePBX 100 will send 0912345678 to IP 123 123 123 123 4 1 5 2 Outgoing Call Rule Incoming Call Rule means call from other non subscriber device to ePBX 100 incoming Call Rule Setting mix Digi Lengihe a he C Jam pue Prefix Set prefix number for routing rule Digits Length Set the length of dialed number if user doesn t want to limit the length please set this parameter as 0 The maximum length is 20 Drop To drop specified length of number Add To add assigned number Press Apply to save configuration or press Cancel to quit configuration 4 2 Information User can check some information of ePBX 100 here 4 2 1 Subscriber Enter Information Subscriber to check information of Subscriber User check Phone Number IP Address Transversal and Mail Address here If subscriber registered on ePBX 100 the IP Address will show up on the other hand if the subscr
9. ess Apply to Import Setting file After Import finished on screen will show related information Please reboot system to renew system configuration import Setting nei SS 4 4 Reboot System Press Apply to reboot system Please wait for a few minutes and reload web page again
10. iber doesn t register successfully on ePBX 100 the IP Address will not be displayed Subscriber indes Fkora Naenbar TF Addens Tianawerzal Mai Address 4 2 2 System Enter Information System to check information of system 4 3 Management User can execute ePBX 100 system configuration and management under this category IP PBX IP PBX 4 3 1 Network Enter Management Network to configure WAN and LAN IP Made R fosi Dhcn TAI HETMASE ni GATEWAY IIe Dus KI Zare bac 200118035 Ld LAN P ADDRESS IID HETMASE ISO En WAN Mode Select ePBX 100 WAN port network mode to be Fixed IP or DHCP IP Address NETMASK GATEWAY If user has set ePBX 100 to be fixed IP mode User need to input IP address Subnet Mask Default Gateway DNS Input DNS address Mac Mac address of ePBX 100 WAN port The Mac address cannot be modified LAN IP Address Input IP address for LAN port of ePBX 100 NETMASK Input Subnet Mask for LAN port of ePBX 100 Mac Mac address of ePBX 100 LAN port The Mac address cannot be modified Press Apply to save configuration or press Cancel to quit configuration 4 3 2 TimeZone Enter Management TimeZone to select correct Time Zone for ePBX 100 this time will affect CDR and voice mail time display Timezone H 4 3 3 User Account Enter Management User Account User can set login User name and Password here System only one set of user 4 3 4 Firmware Upload Enter Ma
11. n import this file and doesn t need to re configure all parameters for ePBX 100 Enter Management Import Setting Press Browse and select setting file Press Apply to Import Setting file After Import finished on screen will show related information Please reboot system to renew system configuration Import Setting nei e 3 5 Connect ePBX 100 with ITSP If user s environment is to connect with ITSP for cost effective solution please configure SIP Trunk Example Architecture with ITSP Enter Configuration SIP Trunk Add New to configure ePBX 100 register to ITSP Account IF Tom Fius ITSP will provide related account information for ePBX 100 to register Please enter the data here A ke ee FF Tun Sensing d Kn Etablo E HU Fresa ES IFedirmsDAR Part Resin dal La ee S Enable Check to enable this SIP Trunk Account Account Name for registering to ITSP Password Account Password for registering to ITSP IP Address DNS Enter IP or domain name of ITSP server Port Port number of ITSP server for registering Realm Realm of ITSP Status Once SIP Trunk is configured and enabled here will show the registration status Press Apply to save configuration or press Cancel to quit configuration 3 6 Multi branch Enterprise If there is more than one ePBX 100 user can integrate multi ePBX 100s and have free inter calls IF PEX 3 4 2 Enter Configuration SIP Trunk Add New to c
12. nagement Firmware Upload to update firmware Press browse to select firmware and then press Apply to upload data or press Cancel to quit input After upload succeed on screen will show related information Please reboot system to renew system firmware Firmware Upload el a Ze sai 4 3 5 Music Upload User can customize Ring Back Tone Transferring Tone by upload new wave file on ePBX 100 Please record wave file format as PCM Channel Mode Mono Frequency 8K Bit Rate 16 bit Enter Management Music Upload Press Browse select wave file Press Apply to upload special Ring Back Tone After Upload is finished press Reboot to reboot system to renew Ring Back Tone Music Upload me a Fiat 4 3 6 Export Setting User can export configuration and voice wave files If there is more than one ePBX 100 need to be configured user can export configuration of one ePBX 100 and then import this setting file for the other ePBX 100s so that user doesn t need to re configure all parameters for each ePBX 100 Enter Management Export Setting Press Download wait for system to collect setting select directory to save setting file Export Setting Fou Ce Doma Load You FUN Star Tree 4 3 7 Import Setting If there is ePBX 100 setting file exported from ePBX 100 user can import this file and doesn t need to re configure all parameters for ePBX 100 Enter Management Import Setting Press Browse and select setting file Pr
13. nd essential configurations To make ePBX 100 work have to make some basic and essential configurations which include Network Extension FXS and IP Phone devices and Trunk FXO devices 2 5 1 Network Configuration Enter Management Network to configure WAN and LAN IP WAN Moie F Fixed D cn It_ADDRESS PLATA OOO NETMASK Dan GATEWAY ELEn DHE Mac 2000116033314 LAN F ADDRES ETH METMASA Poe M 00016 05510 WAN Mode Select ePBX 100 WAN port network mode to be Fixed IP or DHCP IP Address NETMASK GATEWAY If user has set ePBX 100 to be fixed IP mode User need to input IP address Subnet Mask Default Gateway DNS Input DNS address Mac Mac address of ePBX 100 WAN port The Mac address cannot be modified LAN IP Address Input IP address for LAN port of ePBX 100 NETMASK Input Subnet Mask for LAN port of ePBX 100 Mac Mac address of ePBX 100 LAN port The Mac address cannot be modified Press Apply to save configuration or press Cancel to quit configuration 2 5 2 Extension Configuration User has to set Extension account for other device to register on ePBX 100 Enter Configuration Extension to configure Extension data On screen will show 100 sets Extension User can press Modify to add new Extension or modify configured Extension data Press Delete will delete the specified Extension Extension After pres
14. nect to Automated Attendant 3 2 Customize Ring Back Tone Transferring Tone User can customize Ring Back Tone by upload new wave file on ePBX 100 Please record wave file format as PCM Channel Mode Mono Frequency 8K Bit Rate 16 bit Enter Management Music Upload Press Browse select wave file Press Apply to upload special Ring Back Tone After Upload is finished press Reboot to reboot system to renew Ring Back Tone Musie Upload SES File em P inanma dl Management Weier 3 3 Forget Login password or IP address If user forgets the login password or IP address to enter web management of ePBX 100 please press Reset button the ePBX 100 will reboot login and network setting will return to default values User can enter web management of default LAN IP address 192 168 123123 and login with UserID root no password 3 4 Export Import Configuration and wave files User can export configuration and voice wave files If there is more than one ePBX 100 need to be configured user can export configuration of one ePBX 100 and then import this setting file for the other ePBX 100s so that user doesn t need to re configure all parameters for each ePBX 100 3 4 1 Export Setting Enter Management Export Setting Press Download wait for system to collect setting select directory to save setting file Export Setting 3 4 2 Import Setting If there is ePBX 100 setting file exported from ePBX 100 user ca
15. onfigure ePBX 100 of the other branches Note The Realm parameter is to set realm of other branches but not realm of it s own For example Enterprise has two branches Branch 1 s realm is A and Branch 2 s realm is B For Branch 1 SIP Trunk Setting is to set the account to register to Branch 2 s ePBX 100 The Realm needs to be input as B SIP Trunk Setting s Enable F Aboue C Praon o j CC et P TO zl zi 4 Full Web Configurations 4 1 Configuration User can set ePBX 100 telephony configuration under Configuration category 4 1 1 IP PBX Configure Realm of ePBX 100 This parameter is essential when there is more than one ePBX 100 and user wants to have inter calls between ePBX 100s Please refer to SIP Trunk configuration IP PEX 4 1 2 Extension User has to set Extension account for other device to register on ePBX 100 Enter Configuration Extension to configure Extension data On screen will show 100 sets Extension User can press Modify to add new Extension or modify configured Extension data Press Delete will delete the specified Extension Extension After press Modify can input detail setting for Extension Extension Setting Exerajoa Humber Tee Less gem Cua Tr par TE OTHR ir toni 2 n Temeremat Daha sl 7 Wad Boo lo age Extension Number Assign the number of Extension This number is also the register name for device
16. pply to save configuration or press Cancel to quit configuration 4 1 5 Routing Table Routing Table is to set routing rule of ePBX 100 There are two directions to set rules Outgoing Call Rule means from subscriber Extension or Trunk registered on ePBX 100 to call out Incoming Call Rule means call from other non subscriber device to ePBX 100 Enter Configuration Routing Table select direction and press Add New to set routing table Routing Table Configuration Outgoing Call Rule Mimar Dest Saketi Feliz Digi Lengik Secotelery Deil Add Deg Third Dez el ae Incoming Call Rule Select Fiediz z Digit Lengel Add Dop 4 1 5 1 Outgoing Call Rule Outgoing Call Rule means from subscriber Extension or Trunk registered on ePBX 100 to call out Outgoing Call Rule Setting El Tak Primary Zeropleag Third Kal L TE Ee LI too SS inmo ad ooo HI Dor II E 9 Monegemert Adel Bech T Bajpai Eegen ZA P Prefix Set prefix number for routing rule Digits Length Set the length of dialed number if user doesn t want to limit the length please set this parameter as 0 The maximum length is 20 Primary Secondary Third User can set three priorities for each routing rule if ePBX 100 fail to route to primary destination three times it will try to route to secondary or third destination Destination User can set number or IP address as destination If user set subscriber s number as destination and the subscriber do
17. s Modify can input detail setting for Extension Extension Setting Exerajoa Humber Tee Less gem Cua Tr par TE OTHR ir toni 2 n Temeremat Daha sl 7 Wad Boo lo age i zl zi Extension Number Assign the number of Extension This number is also the register name for device Password Assign the register password for device to register on ePBX 100 DTMF User can select DTMF type to be RFC2833 In band or SIP Info Transversal If the Extension device is behind NAT and need to register to ePBX 100 on public network then user has to enable this function Mail Box User can select to disable or enable mail box function If this function is enabled user has to input e mail address for the Extension When having voice mail of incoming call system will send this voice mail to the specified e mail address Extension Number none Password Dial Plan from internal y DTMF RFC2833 y Transversal Disable y MailBox E Mail Address Jee en zl Press Apply to save configuration or press Cancel to quit configuration 2 5 3 Trunk Configuration User has to set Trunk account for Trunk FXO device e g 3804A to register to ePBX 100 Please note that only Trunk account can connect with automated attendant On screen will show 10 sets Trunks User can press Modify to add new Trunk or modify configured Trunk data Press Delete will delete the specifie
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