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HP ProLiant DL320e Gen8 v2 Server Maintenance and

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1. A ME liil esi SS SS TR hem eem y O 24 pin system board power cable 4 pin system board power cable e Two bay LFF non hot plug drive model SIMI ina zr emm e em Jet 24 pin system board power cable 4 pin system board power cable Cabling 89 e Four bay SFF hot plug drive model Hem Description 0000000000 24 pin system board power cable 4 pin system board power cable Dra prp uc tme tem Description o 4 pin system board power cable 26 pin PDB cable 24 pin system board power cable Cabling 90 Internal USB cabling Cabling 91 Specifications Environmental specifications Temperature range 10 C to 35 C 50 F to 95 F 30 C to 60 C 22 F to 140 Relative humidity noncondensing Operating maximum wet bulb 10 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 576 to 95 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server specifications Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 300 W Integrated Power Supply e HP 750 W CS 48 V DC Power Supply 94 efficiency HP 300 W Integrated Power Supply Rated input voltage 100
2. 289 HP PR ORAE ARS FT RE RANAS HS DUCRDTEURIE DR RMA ME HP RRA S IR AaB ea CSR a4 BIR MRAK HP ERRER MMMA AAS SET RES FN IRA Customer self repair 13 SP BTE HP masat Sate SRB TTHHE CSR SAL HERS up BS ERNEST CERS BE BA AEE o MST BARRO HP Coy HP ARS MERE SREB Ia LE al LEAR CSR HRT BI HP HS ELSE aA E TERI FEA gt CSR ST SRTEXRAU BHA EPT MERA AENA o ARS HP PHS HP OB HyutE Bg 3S AT SS B5 HH SS AS SS AAR RN EIS BT EIE PITERFH USE EA EHS EGER ST FIDE P Bf REEL RH gt MA An REER HP BS BIA PER SEO RTBE T SSA E date eA Rel DR TS AE feat RH HP SH SSeS GIE Ir DOS AAAS PIR H SSR RBH GE S ft 2 BEER UETE BERE Bs BETA G e EMBA RA festByfB FP CSR SASS FLEA LURK gt TEBA LS e UD MAGE AA RES SFA BH SSS Ha AE l HP ERG FER LRMAE 3539 E Rd e BUTS o Timi RAS HE SUAR HP ESEN CSR BIAS 4 PIAA FREEHH e AE ARA HR HP ERE RAIA GES AH 5 MLA EE HP RBS 4426 BR SX A RENARD RS AU RR SCHIER HP ARES o A dia ie ER RUE MERA gt ON HP 9 SABE DAMAR ER HDD eS MACARI ES HP 4 Vh http www hp com go selfrepair TE BR SE PEBUCR ISI BR S 860 HP ARRE RED SERS PERS CRISIS CERTAME A HP RBH dos ST Ss BPRS AREA CSR HEBERT MRM HP FREER HP 6 0 SLUT RS PE ARIS PT AB UA HP FH EROS SD ALAR Customer self repair 14 124 JL D a zeg HP Al Se tel Ads Aras BO Me FE ug MOS SSIS YA 4 UTA er sls dA AZ el Csk tas CS AES SIO ale AG
3. RDIMM registered dual in line memory module SAS serial attached SCSI Acronyms and abbreviations 96 SATA serial ATA SD Secure Digital SELV separated extra low voltage SFF small form factor SPP HP Service Pack for ProLiant TNV telephone network voltage TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus Acronyms and abbreviations 97 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailio docsteedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 98 Index A access panel 35 air baffle 36 Automatic Server Recovery ASR 73 C cabling capacitor pack 83 cabling drive 83 84 85 cabling front I O 91 cabling internal power 89 cabling internal USB 91 cabling optical drive 88 cache module 54 80 capacitor pack 55 capacitor pack cabling 83 clearing NVRAM 78 CMOS 78 components front panel 74 components mechanical 16 components rear panel 75 components system 19 components system board 77 crash dump analysis 79 customer self repair CSR 6 D DC power specifications 93 DC power supply 33 DC power supply enablement kit 60 diagnostic tools 71
4. l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 6 Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui
5. Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da pa
6. o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it Remove the power supply HP CS power supply on page 33 Disconnect the Mini SAS cable from the drive cage backplane Disconnect all cables from the power distribution board Removal and replacement procedures 60 8 Remove the power distribution board To replace the component reverse the removal procedure HP CS power supply cage To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 5 Remove the power supply HP CS power supply on page 33 Removal and replacement procedures 61 6 Remove the power supply cage To replace the component reverse the removal procedure System board AA CAUTION To avoid ESD damage when removing electrostatic sensitive c
7. Connect the power cord to the server Connect the power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Processor N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AA CAUTION To avoid damage to the processor and system board only authorized personnel 34 To re 2 should attempt to replace or install the processor in this server I7 IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor move the component Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following a Extend the server from the rack on page 29 b Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Remove the heatsink Heatsink on page 46 AA CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area CAUTION The pins on the processor socket are very fragile Any damaae to them may require p p y trag y g y req replacing the system board Open the processor locking l
8. WE ere EI d Ste KE Lu GE ROS E s E jae Ee ee AAA te oe EE E TE PES Selene remets ISSO pS o as om A Ek A E L et Eer Li Es P ee m Removal and replacement procedures 36 To replace the component reverse the removal procedure Optical drive N CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 Disconnect the optical drive cable from the drive 6 Remove the optical drive Removal and replacement procedures 37 o Two bay LFF drive model o Four bay SFF drive model To replace the component reverse the removal procedure Mini SAS cable To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 Removal and replacement procedures 38 o Remove the server from the rack on page 30 4 Remove the acces
9. e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Removal and replacement procedures 28 Extend the server from the rack LY IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used e f using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack e If using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack 1 Power down the server on page 28 2 Release the peripheral cables and the power cord from the rack rail cable ties 1 Ac S CT ii Si sf gd CH dh m Kli EU F H 3 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 4 Disconnect all peripheral cable
10. on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Disconnect the fan cables H Ss Wt Remove the fan cage To replace the component reverse the removal procedure DIMMs General DIMM slot population guidelines e The server supports two memory channels with two DIMM slots per channel o Memory channel 1 consists of the two DIMMs that are closest to the processor o Memory channel 2 consists of the two DIMMs that are located farthest from the processor e White DIMM slots denote the first slot of a channel 3 A 1 B e The server supports up to 32 GB of system memory using four 8 GB 1600 MT s ECC UDIMMs Removal and replacement procedures 44 When installing DIMMs o Populate the DIMM slots in this sequence 3 A 1 B AC 2 D o Use only HP qualitied DIMMs The server does not support RDIMMs and LRDIMMs The minimum DIMM requirement to make this server bootable is a DIMM in slot 3 A For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website htt
11. 73 dimensions and weight 92 DIMM population guidelines 44 DIMM slot locations 78 DIMMs removing 45 documentation feedback 98 drive blank 31 drive cabling 83 drive cage backplane 41 drive cage removing 39 drive carrier 34 drive LEDs 79 drive numbering 79 drives determining status of 79 drives hotplug 32 drives non hotplug 34 electrostatic discharge 25 environmental specifications 92 expansion boards 52 extending server from rack 29 external USB functionality 73 F fan cage 43 57 fan module location 81 FBWC capacitor pack 55 FBWC module 54 FBWC module LEDs 80 flash backed write cache procedures 53 57 front I O board 43 front I O cabling 91 front panel buttons 75 front panel components 74 front panel LEDs 75 H health driver 73 health LED 75 heatsink 46 hot plug drive removing 32 HP Insight Diagnostics 71 HP Insight Diagnostics survey functionality 71 HP Insight Remote Support software 71 humidity 92 illustrated parts catalog 16 LO connector 75 Integrated Lights Out iLO 72 Integrated Management Log IML 72 internal cables 83 internal USB cabling 91 internal USB connector 58 Index 99 internal USB functionality 73 L LED system power 75 LEDs drive 79 LEDs FBWC module 80 LEDs front panel 75 79 LEDs NIC 75 76 LEDs power supply 76 LEDs rear panel 76 LEDs unit identification UID 75 76 M mechanical components 16 memory dump 79 memory module popul
12. NE Fee Mee fae 8 WESC Nand a eer fa to ce SG MIC CEN des Fa uer E Pa mer a0 WESC EN aide CL fee E E eaen fosso Je E Fe Je NSGEGG TE coon SCENT A Je 4808 6 Tonto SCT aver Fee Je A Fe andy A Fra ena A Fe end Jimemmerumeoge CL i 1 2 TB 6G 10 000 rpm DP ENT SC hard drive 697631 001 LFF hot plug drives 8 89 cm 3 5 in EN 000 we i i ives 8 89 cm 3 5 in tere NNNM A Ja mde 925557200 Schothani me ESO eder NA A ede E e 4 TB 6G 7 200 rpm SC MDL hard drive 693720 001 opWAsemee 7000 qe E Illustrated parts catalog 20 number repair on page 6 g 800 GB 6G ME SC EM solid state drive REES E a 1 TB 6G 7 200 rpm SC MDL hard drive b 2 TB 6G 7 200 rpm SC MDL hard drive 653948 001 Mandatory CE E EM d 4 TB 6G 7 200 rpm SC MDL hard drive 693721 001 2 LFF hot plug drive cage backplane 725273 001 LFF non hotplug SATA hard drives 8 89 cm 3 5 in a a 500 GB 6G 7 200 rpm MDL hard drive 659571 001 m b 1 TB 6G 7 200 rpm MDL hard drive 659569 001 EN c 2 TB 6G 7 200 rpm MDL hard drive 659570 001 EE d 3 TB 6G 7 200 rpm MDL hard drive 628183 001 2 LFF non hot plug drive cage bracket 725275 001 26 HP 750 W CS 48 V DC power supply enablement kit 725277 001 a Power distribution board b PDB tray c PSU baffle d 24 pin system board power cable e 4 pin system board power cable f 10 pin power cable for the 4 SFF hot plug drive cage E ES ES T 2 Power
13. V AC to 127 V AC 200 V AC to 240 V AC Rated input frequenc 50 Hz 60 Hz Rated input current 6 max at 100 V AC 3 A max at 200 V AC Specifications 92 Rated input power 600 W Power supply output f Efficienc 80 350 W duration less 10 sec at 25 C HP 750 W CS 48 V DC Power Supply 94 efficiency Input requirements requirements re input voltage eege V DC to 72 V DC 48 V DC nominal input Rated input current 23 A at 36 V DC input 17 A at 48 V DC input nominal input 11 A at 72 V DC input 805 W at 48 V DC input nominal input 795 W at 72 V DC input Rated input power Btus per 2780 at 36 V DC input hour 2740 at 48 V DC input nominal input 2 20 at 72 V DC input Power supply out A Rated steady state power W 750 W Maximum peak power W 750 W AA CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following must be met e This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the eart
14. b Disconnect all cables from the drive cage c Remove the drive cage backplane To replace the component reverse the removal procedure Non hot plug drive cage bracket To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 Remove the drive cage assembly Drive cage assembly on page 39 Removal and replacement procedures 42 6 Remove the drive cage bracket To replace the component reverse the removal procedure Front I O module assembly To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Disconnect the front I O module cable from the system board Remove the front O board p Mog Se To replace the component reverse the removal procedure Front fan cage assembly Removal and replacement procedures 43 AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server
15. causes one or more of the logical drives to fail LO Aa Removing the drive does not cause a logical drive to fail A Drivestatus Solid green The drive is a member of one or more logical drives a green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashing amber The drive is not configured and predicts the drive will fail MEM Solid amber The drive has failed E NENNEN LE LE LE FBWC module LED definitions The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing 1 Amber 2 Gren 3 Gren Interpretation E uu Ce The cache module is not powered Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Off OH On The cache module is idle and the capacitor pack is charged OH On The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1
16. del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go seltrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Te
17. flash backed write cache If the server fails use the following procedure to recover data temporarily stored in the FBWC AA CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 25 Perform one of the following o Setup a recovery server using an identical server model Do not install any internal drives or FBWC in this server HP recommends this option o Findaserver that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration Power down the failed server Power down the server on page 28 Transfer the drives from the failed server to the recovery server Perform one of the following o Ifthe array controller has failed remove the cache module and capacitor pack from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery server o If the server has failed remove the controller cache module and capacitor pack from the failed server and install the controller cache module and capacitor pack in the recovery server Power up the recovery server If there was data in the cache at the time of the controller or server failure a 1792 POST message appears stating that valid data was flushed from the cache This data is now stored on the drives in the rec
18. the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack If using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack 1 Power down the server on page 28 Extend the server from the rack on page 29 3 Remove the server from the rack For detailed information see the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Rack mount ears To remove the component 1 Extend the server from the rack on page 29 2 Remove the rack mount ears Removal and replacement procedures 30 o Thumbscrew type rack ears To replace the component reverse the removal procedure Hot plug drive blank ZN CAUTION To prevent improper cooling and
19. thermal damage do not operate the server unless all bays are populated with either a component or a blank Removal and replacement procedures 31 Remove the drive blank To replace the LFF drive blank slide the component into the bay until it clicks To replace the SFF drive blank while pressing the release latch slide the component into the bay until it is fully seated Hot plug drive ZN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 79 3 Remove the drive To replace the component reverse the removal procedure Rack rail cable ties To remove the component 1 Power down the server on page 28 Removal and replacement procedures 32 2 Release the peripheral cables and the power cord from the rack rail cable ties To replace the component reverse the removal procedure HP CS power supply To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Access the rear panel N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power sup
20. 712 So HP E HP AIS SEJA FE Ma BS Sala CSR TES MESA Fel 7 JS Sie taa HPi ele tas HE AIS APO A TUAH ASA Waa USS SY CSR PSUS E 7A SHIA USC e DJ x BITE AR APSO HS SE APS AP E HPO 0 BE 1415 23 82 O MHjSo CH St SAH Y Hp 8 AUCH e 2a x Zelt MES APSO REL O FESS JA do POIS SAS AUSUC sta ot AS pt HPO 0 Fall WAS 23 SS ASA TAS AS Sc LE An SEI Cet 71 HS M0 Wall7t 258 Sau Bal U7 HP SSS VA dr PSI ES SASUSUC HE SAAS vo PSS S Se MBA A SAAS Sol PSS ors sta delt oe FSSE Illustrated Parts Catalogoll No e al EM ZO VEL CSR Fae Mal SS TaS tdo Age SF 45 SAS Hao Ass di S0 o FO AUC AUS 240 Hgs Hgo ATHE 422 SS SE 4A HSol 258 Tt EUr o ERAH HP ER AA HES ASSIS SS ASA Ass LES SABC HP ado Udo LES HPE Usos 015 5 CSR mA ma SA SE ASO AS HU O BHO EAE tae Hs Deo te 302 A3 a 2u ss SAS 217 58 HPS Preto OF Eu a Al 22 ado fat fae ASE ES ME de ve 2342 EM BESO BUCH 2310 Bast Ster BE AL HP7 ua SO els SATE del 14 do 09 AS HPE 2E EES To H Haa ramos eg a al eg AH S 23800 HP HA dz e zz 80 CHS XS UL SS HS MHA AZAR O SSA ALS SO das Sado 0 54 HP Atol E http www hp com go selfrepair amp HASH 9 711 A AlS ES Au HP dei SSE RS AS ES MHA PES zelt oge ZHP SE AS SS MBAS ZHAO Cet mA HSS FSS Manda to AS SS MHA AS A CSR FS vio AR ALI ASAT HPOI 0 FSS mis 23 8 o 44 40 SSH 2 SAH 7E Sa SU Customer self repair 15 Illustrated parts catalog Mechanical components Description Spare part Custom
21. ATERS Ht SA BES HHS ARSAATHHEZA gt Ria MRR HP AE Ala BERE Seth n RET Se eA A E ERRERA No E RE HP SAHARA AR ENT ATMS gt ANAEFRE HERMES E ELECTS AR RATE Go Mandatory E 4 1128 HE Felt OS AO ES FE AS AP HPO 0 FEL nas 93H BR ol 44 20 Get SAH SAB S T UICE 2 Optional BM VA HE opa Aperel RE 0 PESE IA dE Set IIS Sa Ve eru AFEA HPA 0 SSL MAS SIS SS ASA T let MSO doc LS AjH A Sol Hep 2 HIS SO WA 75 YE No No 14 d E Sa EES SA El HP ta 0 TES JAHHU HE 14 PSS USA A SO AHA HEAR 28U Er TIO DA ME 427 ESSES E xr EMO uxore sp gu el F Illustrated parts catalog 24 Removal and replacement procedures Required tools You need the following items for some procedures e T 10 T 15 Torx screwdriver on page 82 e 7 25 Torx screwdriver for screws located inside the front panel quick release levers e Flathead screwdriver e HP Insight Diagnostics on page 71 Safety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by tra
22. DU that provides an independent overcurrent protected output for each DC power supply The branch circuit overcurrent protection must be rated 24 A You must connect the power supply ground screw located on the front of the power supply to a suitable ground earth terminal In accordance with local and regional electric codes and regulations this terminal must be connected to a suitable building ground earth terminal Do not rely on the rack or cabinet chassis to provide adequate ground earth continuity Specifications 94 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DDR3 double data rate 3 EM enterprise mainstream HP SSD endurance class FBWC flash backed write cache HP CS HP Common Slot power supply HP SIM HP Systems Insight Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log Acronyms and abbreviations 95 LFF large form factor LRDIMM load reduced dual in line memory module MDL midline HP Midline drive family MLC multilevel cell NAND memory type used in SSDs NAND Not AND NMI nonmaskable interrupt NVRAM nonvolatile memory PCle Peripheral Component Interconnect Express PDB power distribution board PDU power distribution unit POST Power On Self Test RBSU ROM Based Setup Utility
23. Eeer 2 Remove the security bezel OD NOMG EE 28 Power down the server ses nnnnnnnnnnnnnr rn nnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnns 28 Extend the server from the EE 29 Remove the server from the rock 30 ROCK O Cll E E EE A 30 Hot plug drive blank ae cr 31 OO 32 O A AM 32 mgl EE 33 Aras A 34 Nooo o A 34 o e 35 ln SS SD E 36 ON ee 37 Min AS E E EE 38 Diive E E 39 NG 41 onse CIO drive cage AR AAA RARR RAE ONSON 42 O o E 43 AC EE 43 NIE 44 General DIMM slot population TE 44 Fee OWN e AR 45 gil A eee reer ere 46 gis M m 48 SE AAA oo yo 50 Bo do EE 52 Dolo 1 011 RE 52 d XI OCC E 53 Flash backed write cache procedures n 53 WC 54 Eeer 55 Contents 3 Recovering data from the flash backed write cache 57 Center lan cage Se dada add 57 Internal EE 58 sor A A 59 HP 750 W CS 48 V DC power supply enablement kit 60 FP CS A AAA 6 Ss o EE 62 Power cord strain relief E 68 Klak Ben 69 A eiie ee nee ne ee ee en A 70 Eeer 70 SEE DONE ageet 71 QA 71 e 71 HP Insight Diagnostics survey functionality cccccccnccccccnnnononoooccnnnnncnnnnnnnnnnnnnnnnnnnnonnnonnnnnnnnnnnnnnnnnnnns 71 RIWWER 71 HP ROM Based Setup Utility m 72 negad Managemen nn 72 BET 73 Us EE 73 menma CASIO RE EE EEA 73 External USB functionality isses nemen nnn nnne nnne e
24. HP ProLiant DL320e Gen8 v2 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 718996 001 June 2013 Edition 1 Copyright 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks of Intel Corporation in the U S and other countries Contents AAA A 6 Paris only OO SON E E E E E E TS 6 IS E 16 PSC EE 16 D SION elos Se e EE EE E 19 Removal and replacement procedures 25 o AA DERRADEIRA RR RR RO RR RE 25 Sedo AP 25 Preventing electrostatic discharge ER ceases dace stag doateas TTE QE 25 Symbols on o AA PA 29 Server warnings and CONS cti 26 Ne fel di vio fp o oa E 27
25. Hz A backup is in progress The current backup is complete with no errors Component identification 80 1 Amber 2 Green 3 Green Interpretation Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Alina 1 Hz On JAn An overtemperature condition exists An overtemperature condition exists exists Flashing 2 Hz Flashing 2 Hz Gr capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup On OH The current backup is complete but power fluctuations occurred during the backup On O On o The cache module microcontroller has failed Fan locations The server has three system fans two in the front chassis and one in the middle section The server does not support redundant fans all three fans are required to boot the server Component identification 81 T 10 T 15 Torx screwdriver The server includes a T 10 T 15 Torx screwdriver located on the rear panel Use this screwdriver to loosen screws during hardware configuration procedures Component identification 82 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For inform
26. ON Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 28 Removal and replacement procedures 35 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch To replace the component reverse the removal procedure Air battle To remove the component ZN CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 Remove the air baffle
27. S Bre Du ARP SN ee SKS Optional 38885 FRATERNO BES HHS ARSAATHHEZA gt TA MRR HP AGE Ala BERE Seth n RET Se eA HEA vafis Reade GE B CR ES REA Me No E EE Hp SAR EME T TREN ECG RR IS CIS A gt ETRE ro HERA Boo Mandatory B 14 8 x FA AY Ao Bs EE ASA Pp HPO 0 ES WAS RAS a o AjH 0 Het SSH Y AH sS suc 2 Optional 54 3128 HE PP ME AFSIOI SS O SESI Au Set Asses SA EI MSBLC SHA ar AREA E HPO 0 FSS DAS ess AS ASA T 9l et asa ESS S A H vao UO E Hs do wg ts T VEL No No 14 AT 27 SI 5013 SAS HP Ts Ol TESTS JA GE eddi Stoltz s sg GU O HE 14 SSS BSAA A SA MHA AGUAS Sol PES usps ep Zelt Illustrated parts catalog 18 System components Description Spare part Customer self number repair on page 6 45 W 80 W 80 W 80 W 3 50 AC i e 3 50 GHz Intel Xeon E3 1270 v3 processor 4C 8 MB 725285 001 Optional 80 W f 3 60 GHz Intel Xeon E3 1280 v3 processor 4C 8 MB 725286 001 95 W System board 725260 001 Front fan cage assembly 725263 001 Illustrated parts catalog 19 6 7 Description Spare part Customer self number repair on page 6 pees E E Lp MEN CNN Front I O module assembly 725267 001 SATA DVD RW optical drive 9 5 mm 0 37 in 652297 001 4 SFF hot plug drive cage backplane 72527 1 001 SFF hot plug drives 6 35 cm 2 5 in I 2 4 DC E E C EA Pa mer A Ps Je A ES fe 6 Eos CL aT WESC Naat ner Peng andy
28. SVHEMHADEIDMRRENTHWHT MA a E HPISE KT SVEMROBSIL EHARA CARISER ALA ICAA wll tU at SL MEA SIR ET RI BULROMARILBBSHECEBIIANTCESL MA ABADIA HPACMAB RHSAEXRENETF DAASV VILVIVYAP ORI HPA EUA ABRA AARAL HAT SEE SHPEAS ECK EK KC e d O AC CHE e gd EA HP CAIS BERO SERE EA RARE NARDIN Ed CO EXTIX ARABE EAT HE SHEET BD ERO ARE E AIzd3sU CIE CSA m EBERT Y EARL TUE EL CEMMABCRVYEST SE als DUT ELLBERNHP RMR ARE NAAA tol v EA IBIZA ECO A TEE 543 PRODR IB E75 U 4 Customer self repair 12 SD BIER HP ERES EP BITE CSR BHA LUZ RI SEHR SE IE RT 8 TO TE SB 18 8k P BOUE 77 OPE EA AR tt WREN HP SK HP RSR GE SK BR SE AEA WER LBA CSR PATH HP FAJRA FEA A RTE AMA CSR ME e AREA EXE PIAR TEBA WRAAK HP BALA MARAR X 11 E BAA LEA e TAN RP nubokHRIEGSB ITSIBIMT EFE ZA EP BIBI Fat MRE EX HP AG SRK MRE A BA dots ERR EARS KA HP FT SE EN ek AS FUA BRE TRI Pins FA ik SUE HP BARR KEES CH AIRES ATMEBARENSE HP SKRMARS Hse MEXE RERFAERMARRBR ERIS mU CSR SSC LIER RIE BATERIA AMAIA E RFAIMIECAEN Tas ARM MH ALZ SBMA BRA REZA BARE HP HAL D BEBA SB Bid AEB HP SERRE IAA CSR ARA el PR d BR SA OAS E TEE IBIS t HP WREKSA RIAA IBIS HP AAR MMEMERAIRA GRR EH 5 FLIER RERE HP ARPA AY 2 BS Erie BER AIM h ATEN EIR MBA BEXM A PAYER HP APRESS KARA EIER FABER HP RHN AHR CIR HE RER IZ 8 HP EARTEN S SMHAIRSR RERER GRASMERE Gr HP 913 http www hp com go selfrepair Mab RZ ARS
29. Self Repair CSR parts to minimize repair time and allow for greater flexibility in pertorming detective parts replacement If during the diagnosis period HP or HP service providers or service partners identities that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part wheth
30. andby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present To identify components in a degraded or critical state see the iLO BIOS logs and the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Rear panel components o o o d La O Las DEN EN FE d y 1 e o A 000000 o mr Slot 2 PCle3 x8 4 1 Slot 1 PCle3 x16 8 4 1 Integrated power supply T 10 T 15 Torx screwdriver JE Kees Video comedor ooo NC comedor2 US3Ocomedas oooO Dedicated 10 4 comedor Cem ES d 5 NC 1 shared 10 4 comedor Ce 7 CE DN Component identification 75 Mem Description o USB 2 0 connectors Rear panel LEDs and buttons We Descipion Bue O NIC link LED Solid green Link exists OH No link exists 2 NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity 3 UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated Power supply LED Solid green Normal for HP CS power Off One or more of
31. ar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory MA HEBCRHESDAD A Mamie DUT t LtBeHWXHPI 3SEBEX IB CMSA TOBEY EARS 5353821154 UA MESES BER ARENA Optional EE MER CREAMER CHSOAR OMA t EBDOIEEIRTCT EBERILOU C ELLESAMAHPILRBERE Haze BRULIFORA LERmHsdaSUu g EU APEOGBATISBUCI amp HERIBLCUEEOGCELZCDIIU EAFSITSCEMCSET No En HPSSO 20081 R BC EATISEU A ROME DIE HERA PERA FREE E DEMFENDACIU 119 07114 su mnsWNEBOSEG8memecosomBucEstoDES Mandatory 5 amp 8 ERAADA AITHE MRE HP ERA Wm DIER SSES n A Cen Optional AER Pn EUGESE S TRAER MEE RA EP ATA Fit IRA HP 2918 ALEA Sa e E AS SO P8 20 28 RH No E JUE HP SIE EPR ATEN ATMESAREHES HP ERRERA SAA ERA HMA PRicA G Mandatory 2 amp 8 FRETE PEER gt ARERR HP BR St gt HP H
32. ation guidelines 44 microSD card slot 77 Mini SAS cable 38 N NIC connectors 75 NMI functionality 79 NMI header 77 79 non hot plug drive cage bracket 42 non hot plug drives removing 34 d operating system crash 73 79 operating systems supported 71 optical drive 37 optical drive cabling 88 P part numbers 16 19 PCI riser board expansion slot definitions 76 PCl riser cage 52 PCle riser board 53 POST error messages 70 power cabling 89 power cord strain relief clip assembly 68 power distribution board PDB 60 power supply 33 59 power supply cabling 89 power supply cage 61 power supply LEDs 76 power supply specifications 92 powering down 28 power on password 78 preparation procedures 27 processors 48 PSU air baffle 19 Q QuickSpecs 71 R rack mount ears 30 rack rail cable ties 32 rack warnings 27 rear panel buttons 76 rear panel components 75 rear panel LEDs 76 recovering the data from the cache 57 re entering the server serial number 62 removal and replacement procedures 25 removing server from rack 30 required tools 25 ROM Based Setup Utility RBSU 72 S safety considerations 25 SAS drives 16 19 79 SATA drives 16 19 security bezel removing 28 serialnumber 74 serial number iLO information pull tab 74 server specifications 92 server warnings and cautions 26 solid state drive 19 spare part numbers 16 19 specifications environmental 92 specifications power 92 sp
33. ation on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms MN CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling The FBWC capacitor pack cabling is shown in the following images The FBWC solution is a separately purchased option Capacitor pack cabling is only supported in Smart Array controller options that support FBWC installation Flash backed write cache procedures on page 53 Two bay LFF non hot plug drive cage cabling e Mini SAS cable connected to the system board Power cable Mini SAS cable em epe Cabling 83 e Mini SAS cable connected to a storage controller in the full height expansion slot or nc Le CS Capacitor pack cable Mini SAS cable Two bay LFF hot plug drive cage cabling e Mini SAS cable connected to the system board AAA gt NS m mu eere Zeg VS m Drees x D LJ E l YR A e CZ SC CH m etc Power cable Mini SAS cable hm peon Cabling 84 e Mini SAS cable connected to a storage controller in the full height expansion slot q MB A T TT Del Em Vil lnc ll em Le eg E 4 Capacitor Capacitor pack cable cable Mini SAS See Four b
34. ay SFF hot plug drive cage cabling The HP 300 W Integrated Power Supply is used in these drive configurations e Mini SAS cable connected to the system board e pem oo Cabling 85 CS Mini SAS cable e Mini SAS cable connected to a storage controller in the full height expansion slot Mem Description 00000000000 Capacitor pack cable Mini SAS cable Four bay SFF hot plug drive cage cabling The HP 750 W CS 48 V DC Power Supply 94 efficiency with PDB is used in these drive configurations e Mini SAS cable connected to the system board Cabling 86 be perm O Mini SAS cable e Mini SAS cable connected to a storage controller in the full height expansion slot EEE zm In ss E NI E io hem espia ll coe c RN Capacitor pack cable Mini SAS cable Cabling 87 Optical drive cabling e Two bay LFF drive model uses the HP 300 W Integrated Power Supply Fetter BI espe o Description Common end of the optical drive SATA Y cable 4 pin power connector of the optical drive SATA Y cable SATA connector of the optical drive SATA Y cable y EE E BUE o I TER E 2 D Description Common end of the optical drive SATA Y cable 4 pin power connector of the optical drive SATA Y cable SATA connector of the optical drive SATA Y cable Cabling 88 Power supply cabling HP 300 W Integrated Power Supply cabling e Two bay LFF hot plug drive model
35. battery i IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Removal and replacement procedures 51 PCI riser cage To remove the component 1 2 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Disconnect all cables connected to existing expansion boards Lift the PCI riser cage to unseat the PCI riser board SS Les L F gt C T CR To replace the component reverse the removal procedure Expansion board To remove the component 1 2 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Disconnect all cables connect
36. d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Illustrated parts catalog 22 Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autoriz
37. de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening wor
38. den gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het detecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Customer self repair 10 Neem contact
39. e Disconnect all cables from the drive cage Remove the drive cage assembly o Two bay LFF drive model Removal and replacement procedures 40 o Four bay SFF drive model 12 Do one of the following o Remove the drive cage backplane Hot plug drive cage backplane on page 41 o Remove the drive cage bracket Non hot plug drive cage bracket on page 42 If you are replacing the drive cage with a new one install the serial number iLO information pull tab removed in step 9 on the new drive cage before installing it in the chassis To replace the component reverse the removal procedure Hot plug drive cage backplane To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove all drives Hot plug drive on page 32 Non hot plug drive on page 34 Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Pm oS o p If you are removing the two bay LFF drive backplane a Remove the drive cage assembly Drive cage assembly on page 39 Removal and replacement procedures 41 b Remove the drive cage backplane 7 If you are removing the four bay SFF drive backplane a Ifan HP CS power supply is installed remove the power supply distribution board HP 750 W CS 48 V DC power supply enablement kit on page 60
40. e cf To replace the component reverse the removal procedure Capacitor pack Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 Removal and replacement procedures 55 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 Remove the PCI riser cage PCI riser cage on page 52 6 Ifthe existing cache module is connected to a capacitor pack observe the FBWC module LEDs o Ifa backup is in progress wait for the backup to complete o If the backup is complete or if the cache has failed remove the controller from the server and then continue with the next step 7 Disconnect the capacitor pack cable from the cache module 8 Release the capacitor pack cable from the cable clip 9 Open the capacitor pack holder 10 Remove the capacitor pack To replace the component reverse the removal procedure Removal and replacement procedures 56 Recovering data from the
41. e closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 5 Close the processor retaining bracket and then secure the processor locking lever 6 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 7 Apply all the grease to the top of the processor in the following pattern to ensure even distribution Removal and replacement procedures 66 8 10 11 12 13 14 15 16 17 18 19 AA CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws Install the heatsink a Position the heatsink on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws c Finish the installation by completely tightening the screws in the same sequence AN CAUTION When returning a damaged system board to HP always install all processor socket covers to prevent damage to the processor sockets and system board Install the DIMMs Connect all cables disconnected from the failed system board Install the fro
42. e drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Removal and replacement procedures 26 Rack warnings N WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason N WARNING To reduce the risk of p
43. e power source 11 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green System battery If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Removal and replacement procedures 50 N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server trom the rack on page 30 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Locate the battery on the system board System board components on page 77 d i A eS Remove the
44. ecifications server 92 static electricity 25 symbols on equipment 25 system battery 50 system board components 77 system board replacement 62 system components 19 74 system configuration settings 78 system maintenance switch 78 T T 10 T 15 Torx screwdriver 82 temperature requirements 92 TPM connector 77 Index 100 troubleshooting resources 70 Trusted Platform Module TPM 69 U UID button 75 UID LED 75 76 unit identification UID 76 USB connectors 58 74 75 USB support 73 utilities 71 V video connector 76 W warnings 26 27 weight 92 Index 101
45. ed to existing expansion boards Removal and replacement procedures 52 Remove the PCI riser cage PCI riser cage on page 52 Remove the expansion board To replace the component reverse the removal procedure PCle riser board To remove the component 1 2 eS mmn om Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the PCI riser cage PCI riser cage on page 52 Remove any existing expansion board from the riser board Expansion board on page 52 Remove the PCle riser board To replace the component reverse the removal procedure Flash backed write cache procedures The following types of procedures are provided for the FBWC option Removal and replacement of failed components o Removing the cache module FBWC module on page 54 Removal and replacement procedures 53 o Removing the capacitor pack Capacitor pack on page 55 Recovery of cached data from a failed server Recovering data from the flash backed write cache on page 57 AA CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes all data i
46. er a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e
47. er self number repair on page 6 1 Access Access panel 0000000000 725261001 001 Air baffle Weer 001 6 SF hotplug drive bank 670085007 Mardo 8 LFF hot plug drive blank 675039 001 9 Two bay LFF drive cage 725272 001 Illustrated parts catalog 16 Description Spare part Customer self number repair on page 6 HP CS power supply cage 725278 00 1 Power cord strain relief clip assembly for the integrated 725276 001 Optional power supply only PCI riser cage 725265001 Quick release lever type rack ears 725269 001 Rack rail cable ties 730580 001 Not shown When no drive is installed in the non hot plug drive carrier it serves as a blank for a non hot plug drive configuration Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire
48. ersonal injury or equipment damage when unloading a rack e At least two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides N WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended N WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures Access the product front panel Remove the security bezel optional on page 28 Power down the server on page 28 If you must remove a server from a rack or a non hot plug component from a server power down the server Extend the server from the rack on page 29 If you are performing service procedures in an HP Compaq branded Telco or third party rack cabinet you can use the locking feature of the rack rails to support the server and gain access to internal compone
49. es dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feit
50. ever and then open the processor retaining bracket Removal and replacement procedures 48 8 Grasp the processor by the edges and then lift it out of the socket To replace the component AA CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board e Do not touch the processor socket contacts e Do not tilt or slide the processor when lowering the processor into the socket 1 Install the processor Use the notches on both sides of the processor to properly align it into the socket AA CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement Removal and replacement procedures 49 2 Close the processor retaining bracket and then secure the processor locking lever 3 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 4 Apply all the grease to the top of the processor in the following pattern to ensure even distribution Install the heatsink Heatsink on page 46 Install the air baffle Install the access panel m M A uam Do one of the following o Slide the server into the rack o Install the server into the rack 9 Connect the power cord to the server 10 Connect the power cord to th
51. fications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verity server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 7 1 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems sup
52. gs from both CMOS and NVRAM AA CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly contigure the server or data loss could occur Component identification 78 NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Use the iLO Virtual NMI feature e Short the NMI header System board components on page 77 For more information see the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf Drive numbering e Two bay LFF drive model Tm mim E m E Senso Sous hn Solid blue The drive is being identified by a host application EE EMEN Flashing blue The drive carrier firmware is being updated or requires an update AAA Component identification 79 ub e eim SSS AL not remove Solid white Do not remove the drive Removing the drive
53. hing conductor and also the point of earthing of the DC system The DC system must be earthed elsewhere e The DC supply source is to be located within the same premises as the equipment e Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor Specifications 93 WARNING To reduce the risk of electric shock energy hazards fire and damage to the equipment you must install this product in accordance with the following guidelines This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment This power supply is intended only for installation in HP servers located in a restricted access location In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this power supply only connects to DC power sources that are classified as SELV or TNV Generally these requirements are based on the International Standard for Information Technology Equipment IEC 60950 1 In accordance with local and regional electric codes and regulations the DC source must have one pole Neutral Return reliably connected to earth ground This power supply is not intended for direct connection to the DC supply branch circuit Connect this power supply to a power distribution unit P
54. iar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no Customer self repair 9 enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente hitp www hp com go seltrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio
55. ils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erfo
56. ing a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU Diagnostic tools 73 Component identification Front panel components e Two bay LFF drive model Aen Description The serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis e Four bay SFF drive model e 9 A Mem Description Optical drive blank drive blank The serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis Component identification 74 Front panel LEDs and buttons Pa E Ex E EI p d yum E a RETE 1 ve ee p Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress OH Deactivated Power On St
57. installed in the riser board slot 1 remove the PCI riser cage PCI riser cage on page 52 6 Disconnect the internal USB connector cable from the system board Removal and replacement procedures 58 7 Remove the internal USB connector To replace the component reverse the removal procedure Integrated power supply To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove the server from the rack on page 30 4 Ifthe server is installed in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system 5 Remove the access panel Access panel on page 35 N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 6 Disconnect all power supply cables from the system board and drive cage Removal and replacement procedures 59 7 Remove the power supply To replace the component reverse the removal procedure HP 750 W CS 48 V DC power supply enablement kit To remove the component 1 2 o un Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following
58. installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine It can be integrated easily to work with a supported version of HP Systems Insight Manager HP Insight Remote Support 7 x provides anytime anywhere personalized access to your IT environment through HP Insight Online and is also the recommended version for HP Proactive Care Service e HP Insight Remote Support Advanced supports medium sized to large environments with up to 3 500 devices It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine and requires HP Systems Insight Manager Optionally customers using HP Operations Manager or SAP Solution Manager to manage their environment can integrate these platforms easily to create a single view This software is also optimized to deliver Mission Critical Services through additional features For more information about the Insight Remote Support Advanced software see the HP website http www hp com go insightremotesupport The HP Insight Remote Support Release Notes detail the prerequisites supported hardware and associated operating systems The release notes are available on the HP website hitp www hp com go insightremotesupport docs HP Insight Remote Support is included as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of co
59. itua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servi o postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em con
60. jury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling A These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power Te ETA WARNING To reduce the risk of injury from electric shock remove all power cords to TN completely disconnect power from the system Server warnings and cautions A WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow th
61. n ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto Illustrated parts catalog 17 No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desej
62. n the cache module to be lost FBWC module AA CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data N CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up To remove the component 1 2 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the PCI riser cage PCI riser cage on page 52 ZN CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors Removal and replacement procedures 54 6 Disconnect the capacitor pack cable trom the cache module 7 Remove the cache modul
63. nfiguration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 4 user interface Diagnostic tools 72 e From within HP Insight Diagnostics on page 71 USB support and functionality USB support HP provides standard USB 2 0 support standard USB 3 0 support and legacy USB support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support provides USB functionality in enviro
64. nments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and physical access to secure data External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through RBSU Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by send
65. nses sensns sss a niin 73 Automatic A A 73 eder ce RI MG A A 74 Front panel COMPONENTS estaciones 74 Front panel LEDs EE 75 Rear panel EE ee 75 Rear panel MEDS enel DUNONS a A 76 PCle riser board slot definitions E 76 Ec oo E 77 DINOSLO MON po 78 Systemi mamienance swile EE 78 KR GIN RETO 79 A O A 79 Horplug drive LEDO OR criar 79 FC module ED Sinto ee 80 40 LE 610 0 AE 81 PIO IS To d EE 82 ee eqMIM NUM 83 EE 83 o TEIEDT 83 Two bay LFF non hot plug drive cage cabling oooooocccccnnccnnonooccccnnnnnnnnnononononononononinonnnnnnnnnnonininnnos 83 Two bay LFF hot plug drive cage cabling cccccccooooocccccnnnnnnnononocccnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnonnnonaninnnos 84 Fourbay SFF hot plug drive cage cabling EE 85 Four bay SFF hot plug drive cage cabling ooooooccccccnncnnnononoccnnnnnnnonononononnnnnnnonnnnncnnnnnnnnnnnnnncnnnnnnnns 86 Opica lenve EE 88 Power supply cabling cc 89 HP 300 W Integrated Power Supply cabling 89 HP 750 W CS 48 V DC Power Supply with PDB coblmg sirene 90 JI USD Ca EE 9 Re Cali UU 91 Contents 4 Ke ir li 92 Environmental SPECO NON srs 92 SE 92 KEE Es 92 HP SOON Integrated Power SU Oy EE 92 HP 750 W CS 48 V DC Power Supply 94 efficiency 93 Acronym anad GRASS ota a a 95 N T asec O PP PU UU USA A 98 A A ten AA 99 Contents 5 Customer self repair HP products are designed with many Customer
66. nsporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of hazardous energy circuits or electric shock N 1 hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel amp This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Removal and replacement procedures 25 This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for in
67. nt fan cage Install the PCI riser cage Connect all necessary internal cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option Install the air battle Install the access panel Do one of the following a Slide the server into the rack b Install the server into the rack Connect the power cord to the server Connect the power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Removal and replacement procedures 67 i IMPORTANT Install all components with the same configuration that was used on the failed system board After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 10 11 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should al
68. nts For more information about Telco rack solutions see the RackSolutions website http www racksolutions com hp Access the product rear panel Remove the server from the rack on page 30 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack Removal and replacement procedures 27 Remove the security bezel optional To access the front panel components unlock and then remove the security bezel The security bezel is only supported in servers that have the quick release lever type rack ear option PN 725269 001 installed Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 34 1 IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode
69. o www hp com go ddr3memory configurator Removing a DIMM 1 2 gt Ss oH om Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Open the DIMM slot latches Remove the DIMM To replace the component reverse the removal procedure Removal and replacement procedures 45 Heatsink To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 WARNING To reduce the risk of personal injury from hot surfaces allow the heatsink to cool before touching it CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of o
70. o pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 23 Mandatory MA HEBCHENDAD A SAMI DUT t LE SERANHPILR BR IFRERMENS EBIX TOBED EAI BIT amp 35382245 4 UA NEIE E EK Optional EE R C ENHE T HR COBALIAE BO REBT MABRIDDWT LUtiGceHPI3EB EX E PSH SBI BEU EITOSmBIXSBmESSGguY EAXPEEDEBIAISUCIHE EE BIBLUCU ESG ENSIGEEM GEET Ee ON EE Ho Eat PRO BORA BEB CEBACLHVECA SRORIEEMMT ICE HPERISHPEMRPRBBIC OHMEXAUALZUZUSES BMubsnZiLE su musNEBOSEGmemacosomuEcstoES Mandatory SIA BREEAM ATH MRR HP SMA MT RARE CS ESS n A Cen Optional ALA S amp P ap EEER S B THEIERURDEE BEREA EA AITH Fit REX HP ABR ju ARE A EAP onde ERR SAR SE EI HP By BE HRS E UE fe DH 20 28 FH No WE HP SIE P BITE ATMESAREHES HP ERRERA AA EH EH Ree FEMA Pica E Mandatory 2 amp 5 SPAT REAPS SRE gt ARERR HP BRS gt HP HEIL AUS BR Pr Sh RE FR ELS SKS Optional ASA SPB THE
71. omponents from the failed system board place the components on a static dissipating work surface or inside separate antistatic bags To remove the system board 1 2 B am M mo EM SS 10 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Remove the air baffle Air baffle on page 36 Disconnect all cables connected to existing expansion boards Remove the PCI riser cage PCI riser cage on page 52 Remove the front fan cage assembly Front fan cage assembly on page 43 Disconnect all cables connected to the system board Remove all DIMMs Removing a DIMM on page 45 N WARNING To reduce the risk of personal injury from hot surfaces allow the heatsink to cool before touching it Removal and replacement procedures 62 Z CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws 11 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other
72. op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go seltrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposic o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as subst
73. overy server You can now transfer the drives and controller if one is used to another server If the drives are migrated to different drive positions or there are volumes present in the recovery server a 1724 POST message appears stating that logical drive configuration has been updated automatically Center fan cage assembly Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 2 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server trom the rack on page 30 Remove the access panel Access panel on page 35 Disconnect the fan cable Removal and replacement procedures 57 6 Remove the fan cage To replace the component reverse the removal procedure Internal USB connector To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 If an expansion board is
74. pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate AA CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area 12 Open the processor locking lever and then open the processor retaining bracket 13 Grasp the processor by the edges and then lift it out of the socket Removal and replacement procedures 63 14 Remove the failed system board To replace the system board 1 Install the system board CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area Removal and replacement procedures 64 2 Open the processor locking lever and then open the processor retaining bracket 3 Remove the processor socket cover AA CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board e Do not touch the processor socket contacts e Do not tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 65 4 nstall the processor Use the notches on both sides of the processor to properly align it into the socket AA CAUTION Be sure to close the processor socket retaining bracket befor
75. ply blank to cool before touching it Removal and replacement procedures 33 4 Remove the power supply To replace the component reverse the removal procedure Non hot plug drive carrier N CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Remove the drive carrier To replace the component slide the component into the bay until it clicks Non hot plug drive Removal and replacement procedures 34 N CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 Power down the server on page 28 3 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 4 Remove the drive 5 Remove the drive from the carrier To replace the component reverse the removal procedure Access panel To remove the component N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AA CAUTI
76. ported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for onsite service if configured and available in your country Diagnostic tools 71 The HP Insight Remote Support software extends the HP enterprise remote support portfolio for customers with small and medium size IT environments The software is available in two variants e HP Insight Remote Support 7 x software is optimized to support up to 500 managed systems and can be
77. ra minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se env
78. rderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das Customer self repair 8 defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem f den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR pa
79. replacement procedures 69 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support Proliant TSG v1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG v1 sc The HP ProLiant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support Proliant EMG v1 gr Japanese http www hp com support Proliant EMG v1 jp Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 70 Diagnostic tools HP product QuickSpecs For more information about product features speci
80. retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di as
81. rte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que pueda
82. s from the server WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is p Jury quip 9 adequately stabilized before extending a component from the rack 5 Do one of the following o If the server is using a thumbscrew type rack ear loosen the thumbscrews o If the server is using a quick release lever type rack ear use a T 25 Torx screwdriver to loosen the screws located inside the lever housing 6 Extend the server on the rack rails until the server rail release latches engage WARNING To reduce the risk of personal injury be careful when pressing the server rail release P jury P g latches and sliding the server into the rack The sliding rails could pinch your fingers 7 After performing the installation or maintenance procedure press the rack rail release latches and then slide the server into the rack For more information see the documentation that ships with the rack mounting option 8 Connect the peripheral devices to the server Removal and replacement procedures 29 9 Connect the power cord to the server 10 Connect the power cord to the power source 11 Install the rack rail cable ties Remove the server from the rack A Ee WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment Observe local occupational health and satety requirements and guidelines for manual material handling Get help to lift and stabilize
83. s panel Access panel on page 35 5 Do one of the following o Disconnect the Mini SAS cable from the system board and then disconnect the cable from the drive cage o Disconnect the Mini SAS cable from the expansion board and then disconnect the cable from the drive cage To replace the component reverse the removal procedure Drive cage assembly To remove the component 1 Power down the server on page 28 Removal and replacement procedures 39 10 11 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove all drives Hot plug drive on page 32 Non hot plug drive on page 34 Remove the server from the rack on page 30 If the server is installed in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system Remove the access panel Access panel on page 35 Do one of the following o Remove the optical drive Optical drive on page 37 o Remove the optical drive blank Retain the blank for future use It an HP CS power supply is installed remove the power supply distribution board HP 750 W CS 48 V DC power supply enablement kit on page 60 If you are replacing the drive cage with a new one remove the serial number iLO information pull tab from the front panel Retain this pull tab for installation in the new drive cag
84. sistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Customer self repair 7 In base alla disponibilita e alla localita geogratica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP
85. supplies 27 HP 750 W CS 48 V DC Power Supply 94 efficiency 639173 001 Mandatory l 1 I HP 300 W Integrated Power Supply 718785 001 f j Internal USB connector 677066 001 FBWC capacitor pack 671353 00 Center fan cage assembly 725264 00 28 29 30 3l Illustrated parts catalog 21 a Center fan cage d T 10 screws 2 P Cle x16 low profile dual slot riser board 725266 001 Jl 2 Description Spare part Customer self number repair on page 6 32 33 a WE mode E SSS 36 270 mm Mini SAS cable 725274 001 Not shown 34 35 6 Mandatory Parts for which customer self repair is mandatory H you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 5No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main
86. tato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servico de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pecas a HP fornece as pecas de reposic o sem cobrar nenhuma taxa Customer self repair 11 No caso desse servico a substituic o de pecas CSR obrigat ria Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servico DAIU EILI ANTPF BEF uL MMA OARS SAORA EERI ROI HR IIS SO CSR P ERA D U ET ERORIZ CSR m SERBIAN TES EMP Pg TZIZHPIESRERSPINESIE AFI LEE HPIEZO Bante dSXRPRIC EXE LL Smile CSRBBARI IE EURO ZI U 345 U ET e EMA AASY EMNZUATINDAO8Sm AP CONT L ESSAI MER EGER A IA IX TOR E AI BIS amp ER 3 EUA ENRE AR NET FE HASYI LCILIVATHRERCHSM mM COMMEAARYI LILIYAST ACT MIRE DUT 4 L452 AHPIK RUES SiR SH III BSEUETFOR RIOR sh 8 RED E XAO ARAS BT AbRBASBILOMWEES CER lt RHE ERESIA ETET ik HRO HOM DARY LVILIVASTACLHVECA HERO RR of Dlt HP T IE HPIERAR AER SE HRMESE DR C TRU ET RAZA SRABMAAARI LILIYVAL Rita COS EMNEHIENTUWES PEA RES METEO TIA CSA m FER AIE lt SIH ELET Ek WII LI Bm RmeBSiIiUIZECLICIKUmBHBzlIEABRIELPIIESK EDIR SCL ERER aE FR RASEN E HOBBES RADICAL ERA RINAABHRO T KANT ALET mo CSREB Aa amp RIIT ANA A HPC
87. the following conditions supplies exists Power is unavailable Power supply failed Power supply is in standby mode Power supply error Not shown PCle riser board slot definitions The riser board slots transfer rate is the same for all supported processor models Both slots will run in PCle3 8 GT s rate Slo number Type Length Height Connector link width Negotiable link width EE EE Component identification 76 System board components 0000 0000 O For more information on the riser board slots supported by the onboard PCI riser connector see PCle riser board slot definitions on page 76 10 11 13 15 16 17 Component identification 77 DIMM slot locations DIMM slots are numbered sequentially 1 through 4 for the processor The supported AMP modes use the letter assignments for population guidelines Off iLO 4 security is enabled On iLO 4 security is disabled OH System configuration can be changed On System configuration is locked S5 Off Off 2 Power on password is enabled On Power on password is disabled S6 Of Off No function On ROM reads system configuration as invalid zo E fems s E fewa s E feme so feee mo 5 CI siz leed o oo To access redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settin
88. vertightening the screws 6 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate M m e Ser eet 2382304 ase EE SE IL Gala SE 350 A DMC WERE ed V9 aci OI OU y ke To replace the component 1 Clean the old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing Removal and replacement procedures 46 2 Remove the thermal interface protective cover from the heatsink AA CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws 3 Install the heatsink a Position the heatsink on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws c Finish the installation by completely tightening the screws in the same sequence A MICA 1 DLR SS E WA eopenoe V AM 4 Install the air baffle Install the access panel 6 Doone of the following o Slide the server into the rack Removal and replacement procedures 47 o Install the server into the rack
89. ways match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Power cord strain relief clip assembly To remove the component 1 2 Power down the server on page 28 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 Remove the access panel Access panel on page 35 Removal and replacement procedures 68 5 Remove the power cord strain relief clip assembly Re e ie TIT IR Un eg EIL TI JE E To replace the component reverse the removal procedure HP Trusted Platform Module The TPM is not a customer removable part AA CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Removal and
90. zato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicional

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