Installation Manual
Contents
1. Any use or connection of the product other than those included herein shall be considered undue and the manufacturer shall not be liable for any conseguences arisen as a result of such misconduct Moreover the manufacturer shall not be liable for any damage or destruction of the product incurred as a result of misplacement incompetent installation and or undue operation and use of the product in contradiction herewith The manufacturer assumes no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in contradiction herewith or a failure of the product due to a use in contradiction herewith All applicable legal regulations concerning the product s installation and use as well as provisions of technical standards on electric installations have to be obeyed The manufacturer shall not be liable and responsible for damage or destruction of the produ2. Helios IP Uni product complies with all basic reguirements and other relevant provisions of the 1999 5 EC directive For the full wording of the Declaration of Conformity see the CD ROM enclosed and at www 2n cz 150 9001 gt BUREAU VERITAS Certification 2N TELEKOMUNIKACE company is the owner of the ISO 9001 2008 certificate All development production and distribution processes of the company are managed by this standard and guarantee high quality technical level and professional aspect of all our products Contents Product OvervieW s sezeeee aaa aa aaa nana nen 1 1 1 2 1 3 1 4 Product DescrpNOT e dk at k kN ap SAR SUB E 6 Basic Eo SS ia iia 6 AdVantages Ol Urra iras 7 A O 0 On 8 2N Helios IP Uni Components and Associated ProductS oueeereesesesess 9 BA MS et dd 9 MOUNTING ACCESSOM S atisuaritasianaaiar dadas 10 GSM UMTS Connection Accessories 2 eee 0000000 eee nenene nn nn 10 VOIP COnmectiOn ACCESSOMCS socias aid 11 PICCUNIC MOCKS PRAP 11 other ACCESSORIES ria 11 MOMS and O IMD Sot A asen 12 SVIMDOIS a a Sb ob oo oo ooo o o oto a 12 Description and Installation s s s2 13 2 1 2 2 2 3 Betore YOU Stat er a a eaa aa 14 Product Completeness ChNeCK oooccccccconnconcccccnoconncconancnnnononannnnnnnonancnnnnnnnnnrnnnononancnnnnnnnanenss 14 Mecnanical Installation ias 15 Mountiong Type OVerVie
3. and Restriction of Chemicals REACH establishing a European Chemicals Agency amending Directive 1999 45 EC and repealing Council Regulation EEC No 793 93 and Commission Regulation EC No 1488 94 as well as Council Directive 76 769 EEC and Commission Directives 91 155 EEC 93 67 EEC 93 105 EC and 2000 21 EC B Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic eguipment m Commission Regulation EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment 31 5 2 Troubleshooting For tips concerning solutions of other potential problems see faq 2n cz 32 General Instructions and Cautions 5 3 5 3 General Instructions and Cautions Please read this User Manual carefully before using the product Follow all instructions and recommendations included herein Any use of the product that is in contradiction with the instructions provided herein may result in malfunction damage or destruction of the product The manufacturer shall not be liable and responsible for any damage incurred as a result of a use of the product other than that included herein namely undue application and disobedience of the recommendations and warnings in contradiction herewith
4. circuited either 34 2N TELEKOMUNIKACE a s Mod ansk 621 143 01 Prague 4 Czech Republic Tel 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz DR1812v1 0
5. higher The system is eguipped with the Auto MDIX function and so both the straight and crossed cable versions can be used External Power Supply Connection 2N Helios IP Uni can be fed either from an external 12V 1A DC power supply or from the LAN eguipped with the PoE 802 3af supporting network elements External Power Supply An external 12V power supply is connected to terminal block X19 Use a 12V 15 DC power source dimensioned to current intake of 1A at least Part No 91341481E to ensure a reliable function of your device PoE Supply 2N Helios IP Uni is compatible with the PoE 802 3af Class 0 12 95W technology and can be supplied directly from the LAN via compatible network elements If your LAN in incompatible insert the PoE injector Part No 91758100E between 2N Helios IP Uni and the nearest network element Electric Lock Connection 2N Helios IP Uni is equipped with an electrically isolated relay switch with NO and NC contacts terminal block X17 and 12V 700mA switched output terminal block X18 to which a standard electric lock or another compatible electrical appliance can be connected Device Resetting 2N Helios IP Uni is equipped with a RESET button Push the button for more than 10s to reset the factory default values deleting all the data stored in the device Push the button shortly lt 1s to restart the device without changing its configuration 20 Button Tags Insertion and Repl
6. tags Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in order to improve its qualities 2N Helios contains no environmentally harmful components When the product s service life is exhausted and you would like to dispose of it please do so in accordance with applicable legal regulations 26 Technical Parameters In this section we describe the technical parameters of the 2N Helios IP Uni product 27 4 1 Technical Parameters Signalling protocol SIP UDP a Transparent white backlit buttons with easily Button design replaceable name tags Button count 10r2 Microphone 1 integrated microphone a Amplifier 1W class D Loudspeaker 1W n Volume control Adjustable with automatic adaptive mode Full duplex Yes AEC Audio stream Protocols RTP RTSP G 711 SE JJ Interfaces O Powersupply 12V 15 1ADC or PoE PoE POE 802 3af ClassO 12 95W LAN 10 1 00BASE TX s Auto MDIX RI 45 Recommended cabling Cat 5e or higher o o o Passive switch NO and NC contacts up to 30V 1A AC DC Active switch output 12V 700MABDC O S Mechanical properties ewe ABS plastic high quality stainless steel SE Working temperature 40 C to 55 C humidity 10 to 95 non condensing UN Storing temperature 40 C to 70 C Dimensions 193 x 115 x 39
7. 2N Helios IP Uni Installation Manual Version 1 0 0 www 2n cz The 2N TELEKOMUNIKACE a s joint stock company is a Czech manufacturer and supplier of telecommunications eguipment A A A A O Q 3 gt K gt 4 gt lt gt ss gt al gt A Cas P VE y v v v The product family developed by 2N TELEKOMUNIKACE a s includes intercoms GSM and UMTS products private branch exchanges PBXs and M2M solution 2N TELEKOMUNIKACE a s has been ranked among the Czech top companies for years and represents a symbol of prosperity in the field of IP intercoms Furthermore the company dedicates significant attention to operator solutions as well as to effectively providing support for our distribution network and customer service At present we export our products into over 120 countries worldwide and have exclusive distributors on all continents TELECOMMUNICATIONS 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law e 2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On fag 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if C Declaration of Conformity 2N TELEKOMUNIKACE a s hereby declares that the 2N
8. Helios IP Uni Configuration 2N Helios IP Uni Use a PC equipped with any web browser to configure m Launch your web browser Internet Explorer Firefox etc m Enter the IP address of your intercom http 192 168 1 100 e g m Log in using the Admin user name and 2n password You have to know the IP address of your device to log in to the integrated web server By default 2N Helios IP Uni is switched into the dynamic IP address mode i e it obtains the IP address automatically if a properly set DHCP server is available in your LAN If no such DHCP server is available you can operate 2N Helios IP Uni in the static IP address mode Refer to the 2N Helios IP Configuration Manual for configuration details If your device remains inaccessible you have forgotten the IP address or the LAN configuration has changed for example change the LAN settings using the buttons on the device Static Dynamic Address Setting Mode Switching In case your 2N Helios IP Uni device is equipped with 1 or 2 buttons you can switch the modes using one button only m Connect 2N Helios IP Uni to the power supply or disconnect and reconnect it if already connected Wait for the first acoustic signal Press button 1 fifteen times The acoustic signal TET indicates mode switching Wait until the device is restarted automatically Note The 15 times 1 sequence must be entered within 30 seconds after the first sound signal for security r
9. W cccccccccccconcccnnncccccnnnnncnonononononannnnnnnnnnnonnnnnennnnnnnnnnnnnnnnnnnnnnennnan 15 Common Monto PFINCIDICS aiii a a aa 16 FIUSMmMOUMING GlASSICIBIICKS pri a one sa a a hd kan oak 17 Fltish Mounting Plasterboard sets AS 18 Wall INO U ONA Coda dd 18 Electo 19 A A 19 Button Tags Insertion and Replacement ccccscscceseesseeeenseeseeeseeeeensseeseenseeseeeaes 21 Bag PING ta a eco CS OO FOO OSO aise dscns 21 Tag Inserting Replacing vlo it NOVY Obr ooocccccnccccnnccccnnnconncononnnoncnononnnononononnnnnonnnannnos 21 Function and USO usina eo 3 1 3 2 3 3 2N Helios IP Uni Configuration sesssssssssesssesessssssssscesesesesssssseseseveverseseseensevaseeenens 24 2N Helios IP Uni Control e eeeesesereeereroreoe onen onen rr 25 opecd Dial BUWONS cskit a k zde kousl A A o ee eee 25 IV AMINES ANN CC PE P aa 26 Cleaning eee ne PEK eee ecc 26 Future Tag Replacement Programming Changes ee 26 4 Technical Parameters s ee eee aan 27 9 4 1 bechncal ParameterS caia 29 Supplementary Information 2eee 30 5 1 Directives Laws and Regulations lt lt lt lt lt lt rrrr sssrrrxsssaea nes a anna a ana n nA 31 5 2 TEOUDICSNOOUUING ss2csseseccsccsessccstecssectcesezaheccaeseaca E R a RR 32 5 3 General Instructions and Cautions 0coccoccccncncnococoncncnnnncononcnnnarnnnnrnannnnannnnrnanarn
10. able tie for connection as shown OOOO00000 V N Suggested cable fixation Mounting completion after electric installation 7 Insert the intercom in the mounting box in the wall 8 Tighten the intercom with the stainless steel screws included in the delivery As the screw holes are oval you can perfect the vertical position before tightening 9 We do not recommend you to insert the button tags now 10 Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 4 above 17 Mechanical Installation 2 2 Flush Mounting Plasterboard If this is your first plasterboard installation check the function of the intercom side clamps Loosen and then re tighten the clamp screw to see how it turns automatically and starts moving forwards in its slot Remember to return the clamp into the original position after the check Check the plasterboard wall and room interior pressure values caused e g by overpressure ventilation If the difference between the values is too great separate the intercom using for example the mounting box enclosed and seal the cable passage to avoid loudspeaker damage 1 Cut a hole using the template enclosed 165 x 95 mm 2 Unscrew the front panel from the door intercom Connect the cables in the hole to the terminals or RJ connector as described in the Electric Connection subsection 4 You can use th
11. acement 2 4 2 4 Button Tags Insertion and Replacement Tag Printing 1 Every name plate includes a piece of foil which can be written over manually using a waterproof permanent marker Note m Always use waterproof foil enclosed or other for the tags Never use paper or ink jet printing to avoid damage due to water leakage Tag Inserting Replacing 2N Helios IP Uni provides an intuitive easy access to the name plates The tags are easy to insert and replace even without a manual You need not remove the front panel and thus are not exposed to the risk of loss of components while replacing the tags 1 Loosen the name plate screw using the wrench enclosed for example You can open the name plate window like a door without losing the tightened screw 2 Remove the used or blank name tag and insert a new tag 3 Close the name plate window and tighten the screw appropriately 4 Check the click effect of the buttons if the button fails to click properly when pressed when moved by approx 0 5 mm the tag is too thick or thin Make sure that the button clicks when you press it on either end 21 Function and Use In this section we describe the basic and extending functions of the 2N Helios IP Uni product Here is what you can find in this section m 2N Helios IP Uni Configuration m 2N Helios IP Uni E Maintenance 23 2N Helios IP Uni Configuration 3 1 3 1 2N
12. anarnanannas 33 Electric Waste and Used Battery Pack Handling eee eee 34 Product Overview In this section we introduce the 2N Helios IP Uni product outline its application options and highlight the advantages following from its use Here is what you can find in this section m Product Description m Upgrade m 2N Helios IP Uni Components and Associated Products 1 1 Product Description 1 1 Product Description Basic Features 2N Helios IP Uni is a highly resistant and reliable IP door access intercom provided with a lot of useful above standard functions Supporting the SIP standard and being compatible with the leading IP PBX and telephone suppliers 2N Helios IP Uni can make use of all VoIP services 2N Helios IP Uni can work as a standard or emergency door access intercom for buildings entrances to premises or garages manufacturing halls highways and so on 2N Helios IP Uni is eguipped with a loudspeaker 1W Thanks to an integrated acoustic echo cancelling AEC system the product provides mutual audibility even of persons talking at the same time under normal conditions 2N Helios IP Uni can be provided with 1 or 2 pre programmed buttons You can set up to three telephone numbers and time profiles for each of the buttons to increase the accessibility of the called party 2N Helios IP Uni is equipped with an electric lock switch You can control the switch during a call using any t
13. ct or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions The consumer shall at its own expense obtain software protection of the product The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software The consumer shall without delay change the access password for the product after installation The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff 33 General Instructions and Cautions 5 3 Electric Waste and Used Battery Pack Handling A Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or shirt
14. e cable tie for connection as shown on previous page Mounting completion after electric installation 5 Insert the intercom in the hole keeping it in the vertical position 6 Loosen the four clamp screws one after another and then retighten them slowly They will turn aside automatically and start moving forwards in their slots You need about 10 turns to tighten the clamps completely You can perfect the vertical position before final tightening of the screws We do not recommend you to insert the button tags now Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 2 Wall Mounting Use the wall surface mounting box part No 9153003 and follow the instructions enclosed Electric Installation 2 3 Electric Installation This subsection describes how to connect 2N Helios IP Uni into your Local Area Network LAN and how to connect supply voltage and the electric lock PCB Connectors Description of Connectors LAN LAN connector OUT1 12V 700 mA switched output RELAY1 Relay NO NC contacts TAMPER Tamper switch POWER 12V 1A DC power input KK 000000000 12V TAMPER NC C NO POWER SWITCH RELAY OUTI m RESET RESET RESET button 2 3 19 Electric Installation 2 3 LAN Connection 2N Helios IP Uni is connected to the LAN via a RJ 45 terminated connector X11 UTP STP cable of category Cat 5e or
15. easons The inter digit delay may be 2s at most The static IP address mode will be switched into the dynamic IP address mode and vice versa upon restart 24 2N Helios IP Uni Control 3 2 3 2 2N Helios IP Uni Control This subsection describes how to control 2N Helios IP Uni when viewed by an external user Speed Dial Buttons Press the speed dial buttons on the basic unit to make quick dialling for the first 1 or 2 depending on the model type in the telephone directory Call setup is signalled by a long intermittent tone or otherwise as configured in the PBX connected Repeated pressing of one and the same speed dial button during call setup may initiate call termination or call termination plus dialling the next telephone number of the called subscriber or may be assigned no function 25 Maintenance 3 3 3 3 Maintenance Cleaning If used frequently 2N Helios IP Uni gets dirty To clean it use a piece of soft cloth moistened with clean water We recommend you to obey the following principles while cleaning m Never use aggressive detergents such as abrasives or strong disinfectants m Alcohol based cleaners may be applied m Clean the device in dry weather in order to make waste water evaporate quickly Future Tag Replacement Programming Changes For necessary steps refer to the preceding subsections Keep the following for future changes EE This manual m Unused transparent foil strips for button
16. elephone set 2N Helios IP Uni is very easy to install All you have to do is connect the system into your LAN via a network cable and feed it from a 12V power supply or your POE supporting LAN Configure 2N Helios IP Uni using your PC via any web browser Use the 2N Helios IP Manager to manage extensive 2N Helios IP Uni systems easily and quickly Product Description 1 1 Advantages of Use Variable mounting options brick plasterboard flush mounting wall mounting Sensitive microphone and powerful loudspeaker Bidirectional communication acoustic echo cancelling Optional dial buttons including name tags and backlight Integrated electronic lock switches with wide setting options LAN PoE or external 12V power supply Configuration via web interface or dedicated PC application SIP 2 0 support HTTP server for configuration SNTP client for time synchronisation with server Upgrade 1 2 1 2 Upgrade The manufacturer reserves the right to modify the product in order to improve its qualities lt ee 2N Helios IP Uni Components and Associated Products 1 3 1 3 2N Helios IP Uni Components and Associated Products Basic Units 2N Helios IP Uni is designed for outdoor applications and requires no additional roof All 2N Helios IP Uni units can be flush mounted without requiring any additional accessories Use the appropriate mounting box see below for wall surface mounting 2N Helios IP Un
17. i Components and Associated Products 1 3 Mounting Accessories 9153003 Brick flush mounting box Wall mounting box included in the delivery Al casting GSM UMTS Connection Accessories 505004 505214 505612 2N VoiceBlue Lite 2N VoiceBlue Enterprise 2N UMTS Office Route 10 2N Helios IP Uni Components and Associated Products 1 3 VolP Connection Accessories 91378100 91378300 91378350 PoE injector Grandstream VoIP telephone Grandstream VoIP video telephone Electric Locks 932070 932080 932090 BEFO 1211 12V 600 mA BEFO 1221 BEFO 1211MB with momentary pin with mechanical blocking Other Accessories 91341481E 932928E 9137410E 12 V 2 A adapter 12 V transformer External IP relay A stabilised power supply must be used where PoE Supply is not applied 11 Terms and Symbols 1 4 1 4 Terms and Symbols Symbols Safety Warning m Always abide by this information to prevent injury of persons Warning m Always abide by this information to prevent damage to the device Caution m Important information for system functionality Tip m Useful advice Note A Additional information 12 Description and Installation In this section we describe the 2N Helios IP Uni product and its installation Here is what you can find in this section Before You Start Mechanical Installation Button Tags Insertion and Replacement Electric Installation 13 Before Yo
18. mm 197 x 119 x 47 mm with flush mounting box 193 x 115 x 57 mm for wall mounting Weight Product net weight Mounting box Total weight incl package po Covering level IP54 29 Supplementary information This section provides supplementary information on the 2N Helios IP Uni product Here is what you can find in this section m Applicable Directives Laws and Regulations 30 Directives Laws and Regulations 5 1 5 1 Directives Laws and Regulations 2N Helios IP Uni conforms to the following directives and regulations m Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity m Directive 2006 95 EC of the European Parliament and of the Council of 12 December 2006 on the harmonisation of the laws of Member States relating to electrical equipment designed for use within certain voltage limits m Directive 2004 108 EC of the Council of 15 December 2004 on the harmonisation of the laws of Member States relating to electromagnetic compatibility m Directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment a Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation
19. n with a standard lock which has the security function When the proper mounting instructions are not met water might get in and destroy the electronics It is because the intercom circuits are under continuous voltage and water infiltration causes an electro chemical reaction The manufacturer s warranty shall be void for products damaged in this way Common Mounting Principles m Select flush mounting where possible to make your product elegant looking more vandal resistant and more secure Stainless steel screws are used for the 2N Helios IP Uni assembly Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment Having removed the front panel make sure that no dirt gets inside the product especially onto the sealing surface 16 Mechanical Installation 2 2 Flush Mounting Classic Bricks 1 Cut a wall hole using the template enclosed Make sure that all the reguired cables are available in the hole 2 Unpack the plastic mounting box Break out the cable holes as necessary and make sure that the wall hole is big enough for the box 3 Wall up the mounting box making sure that the box is aligned with the wall surface Wait until the plaster mortar mounting foam etc sets 4 Unscrew the front panel from the door intercom Connect the cables to the terminals or RJ connector as described in the Electric Connection subsection 6 You can use the c
20. u Start 2 1 2 1 Before You Start Product Completeness Check Please check the contents of your 2N Helios IP Uni delivery 1 2N Helios IP Uni selected model 1 Torx 10 Torx 20 double ended wrench 1 2N Helios IP Uni Installation Manual 1 mounting template 1 CD 1 A5 transparent name plate foil 1 spare name plate 1 brick flush mounting box 4 4x12 stainless steel torx screws for plastics 2 cable ties 14 Mechanical Installation 2 2 2 2 Mechanical Installation Mountiong Type Overview Refer to the table below for a list of mounting types and necessary components Flush mounting classic bricks also hollow bricks thermally insulated walls etc What you need A properly cut hole Plaster mounting glue mounting foam or mortar as necessary Flush mounting plasterboard What you need Just a properly curt hole Wall mounting concrete and steel structures entry barrier columns etc What you need Wall mounting box Part No 9153003 SS U gt ae O m El E P 15 Mechanical Installation 2 2 AN Caution The warranty does not apply to the product defects and failures arisen as a result of improper mounting in contradiction herewith The manufacturer is neither liable for damage caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as a burglar protection device except when used in combinatio
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