Honeywell Total Connect Online Help Guide
Contents
1. Publisher HONEYWELL INTERNATIONAL 3 Wore pions port instal i While files from the Internet can be useful this file type can potentially harm YW your computer Only install software from publishers you trust What s the risk 4 Follow the prompts to complete the installation upgrade of Java Active X or QuickTime components Accessing Total Connect To access Total Connect just type totalconnect net into your browser s address field You will be redirected to the website Alternately you can use the following link and setup a desktop shortcut https services alarmnet com TotalConnect After the page loads create a desktop shortcut by positioning the cursor over the address icon left click the mouse and drag it onto the desktop t from Honeywell Login ows Internet Explorer fa E ke SIX if senices alarmnet com La e pee Favorites Sef g Google H Total Connect fr Total Connect Services Residential and Commercial Comn Total Connect Online Help Guide Using Total Connect Navigate to the Total Connect home page using either the desktop shortcut created in the last paragraph or by typing the address into the browser s address field The Total Connect Login page appears Total Connect Services Residential and Commercial Communications Solutions Honeywell com ACS Security A AlarmNet Services Totally Connected Wherever You Are Login User Name Password 2 Type your User Nam2. 00 D0 20 ET ia Office Update Information If desired enter at least one phone number for remote access then select the Authority Level and Features IMPORTANT Please understand that if a Sub User is assigned the Manage Users feature that Sub User can then assign features to other Sub Users Check the Authorize box to assign the security system to the sub user When you have completed the form click Update Information A confirmation message appears Click OK then click Exit to Manage Users page You can add more users in the same manner Deleting Users Only End Users can only be deleted by the dealer When a remote service account is deleted by the dealer that account and all subordinate users are deleted However sub users may be denied remote services access by going to Manage Users selecting the user and checking the Disable Login box Then click the Update information button 9 Total Connect Online Help Guide Edit Device Names Kmec This category enables you to edit the Device Name and corresponding device address information in the database From the drop down box select the device Assign a friendly device name Up to 15 characters may be used Edit Device Names Select Device Office IP Camera Office IP Cam 1 zs Update Information Device Attributes Device Name Office IF Cam 1 City CS SUB read only D Hl Only Remote Access devices h
3. In addition to the normal play and pause buttons you can lock and unlock a particular video clip or snapshot Locking ensures the selected video event is retained and not deleted 02 15 2010 07 54AM 5 LL KN id This allows you to save the video clip or snapshot s to your local PC Used to exit the Total Connect site D e ee Total Connect Online Help Guide Controlling your system using a PDA or Cell Phone You can monitor the status and control your security system remotely using your PDA or Cell Phone by using the My Keypad application The My Keypad application is provided by the Total Connect website based on the specific type of PDA or Cell Phone you have Refer to the Configure Mobile topic in this guide For specific information on installing and using the My Keypad application with your communications device please refer to the appropriate online help guides My Keypad for BlackBerry or My Keypad for Cell Phones Controlling your system using Text Messages By using a wireless communications device that supports Text Messaging SMS with short codes you can send text message commands to control your security system This must be done from one of the devices that was granted SMS access Refer to the Configure Mobile topic in this document Notes You cannot control the security system using SMS text messages while a Remote Access session is being conducted SMS command service will work pro
4. most websites m Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Enable Protected Mode requires restarting Internet Explorer Reset all zones to default level Apply _ Allow websites to open windows without address or status bi Disable Display mixed content Disable Prompt Don t prompt for dient cepeficate selection when no certifical Enable _ Drag and drop or copy and paste files PO Mieshle 4 I Takes effect after you restart Internet Explorer Reset custom settings SE 4 Scroll to Miscellaneous gt Display mixed content Choose Enable then click OK Total Connect Online Help Guide 5 In the upper pane select Trusted sites To ensure the security level for the Trusted sites is set correctly click Default Level Then click Sites Security This zone contains websites that you trust not to damage your computer or your files You have websites in this zone Security level for this zone Allowed levels for this zone All Medium Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded E Enable Protected Mode requires restarting Internet Explorer Reset all zones to default level You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone https services alarmnet com
5. selection Mobile Activation Code 12345678 Mobile PIN is same as User Code M Mobile PIN esee Select Mobile Device AT amp T Samsung SGH A867 Eternity Re Enter Mobile FIN esse Al Samsung SGH D347 SI Samsung SGH D407 SRE int BlackBerry 71001 User Phone FFF FPT Tit Sprint Blackberry 7130e SMS Mobile Device Name Sprint Blackberry 6630 F E of Sprint Blackberry Curve 9330 ae int Blackberry Pearl 8130 int HTC P3450 Touch see Sprint ATC PPC 6500 Mogul Mobile Activation Code 12345678 Sprint LG LX 400 Fos Mobile PIN ee Unlisted Generic Mobile Device Re Enter Mobile PIN eese Send Installation URL Terms and Conditions for service s Total Connect Online Help Guide Ensure a SMS System Abbreviation Name is assigned to the device If no abbreviation has been assigned you can add one now Under the SMS System Abbr Name column assign a short SMS System Abbreviation to each device The system abbreviation allows for simple identification of a particular system In the example above the system abbreviation HM was assigned to the device Home Note The SMS System Abbreviation is required for sending text messages to control the system Under Grant SMS and Mobile Access on User Phones for each user phone check the corresponding box if you want SMS and or Mobile control The phone numbers displayed are those that were entered in the My Profile section For each user phone enter an 8 digit Mobil Activat
6. slot that is not being used no asterisk and enter the NEW user 3 Inthe Full Name column you can assign a Personal name or edit an existing Personal name for a user Just enter the desired Personal name in the field and click the Save Users button Note that this only saves the information to the remote services database it DOES NOT overwrite the information in the control panel Commercial Panels Assigning Personal Names WARNING If there are user codes in the control panel make sure you enter the same codes in the database If you enter users in slots where users already exist in the control panel those users will be overwritten Adding new users depends on your knowledge of which control panel user slots are not being used It is preferable to add a new user locally at the control panel In commercial panels the fields can only be populated manually In the User column you should enter the AUI descriptors that are programmed in the control panel For convenience you can also assign a Personal name or edit an existing Personal name for the user Just enter the desired name in the Full Name column and click the Save Users button Note that information entered into the Personal column is only saved to the remote services database It DOES NOT overwrite the information in the control panel 4 You can now click the User Codes tab to edit new and existing user profiles 14 Total Connect Online Help Guide User Co
7. Arm system Away If successful you will receive an Armed Away status message that is time system abbreviation a cccc p and date stamped Arm System Stay If successful you will receive an Armed Stay status message that is time system abbreviation as cccc p and date stamped Bypass Zone If successful you will receive an Zone Bypassed status message that is system abbreviation b cccc zzz time and date stamped along with general system status Bypass Zone with optional partition number system abbreviation b cccc zzz p If successful you will receive an Zone Bypassed status message that is time and date stamped along with general system status The use of the optional partition number allows zones to be bypassed in partitions other than the home partition Disarm system If successful you will receive an Disarmed status message that is time system abbreviation d cccc p and date stamped Turn programmed output on or off Will receive a General Panel status message that is in relation to your system abbreviation o cccc xx on off user code authority This message is time and date stamped Status Request The current System Status message will be received This includes system abbreviation s cccc Arming state disarmed state and troubles Help For a registered phone you will receive messages containing text help h info i message Command Key and Format information Additionally you will receive website and emai
8. Honeywell Total Connect Online Help Guide Total Connect Services gt Honeywell com ACS Security gt AlarmNet Services Residential and Commercial Communications Solutions Totally Connected Wherever You Are Login User Name i Password 2 Type your User Name and Password Forgot your login 800 02577 TC 3 10 Rev A TRADEMARKS Honeywell is a registered trademark of Honeywell International Inc Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries BlackBerry RIM Research In Motion and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used as trademarks in the U S Canada and countries around the world Java is a trademark of Sun Microsystems Inc QuickTime is a registered trademark of Apple Inc registered in the U S and other countries All other trademarks are the properties of their respective owners Total Connect Online Help Guide Contents ONE ee 2 Obtaining a Total ONNECEA COAR n c em rt 2 Setting Up your PC for Total COMMECE irririk 3 Additional Settings for use with Optiflex sek NNN 4 Accessing Total COMO E 5 Poegi ell ES np Ea VE 6 MI Ode OI 7 Kaa U S SR 8 RE digs USO S Re E ee ee ee 9 EdE DEV Ce NAS i A E EE 10 REMO ACCESS cree dede desc ee Ra na at ti ue it it cite 11 SE le EE 12 ZO SOS sacs tsesned eas ceen master noaneese
9. Websites Remove quire server verification httos for all sites in this zone 7 Inthe Add this Website to the zone field enter https services alarmnet com then check the Require server verification box 8 Click Add then click Close Click OK to close out the window Additional Settings for use with Optiflex Note Total Connect Video operates with the Optiflex Video Controller hardware and ActiveX based Optiflex Connect viewing software that is currently supported by Internet Explorer 6 and later in Windows XP Vista and Windows 7 operating systems 1 Log into Total Connect Refer to the next topic if necessary 2 Atthe left navigation bar click Video Then from the drop down menu select your Optiflex system Click Launch Video System Total Connect Online Help Guide 3 A separate window opens then depending on your browser settings you may be prompted to display nonsecure items please answer Yes to this prompt Note The first time you access your video service or any time that an update is needed you will be prompted to install the necessary software or update Next your network authorization will be checked then if you need Java ActiveX or QuickTime player installed on your system or an update to an existing version a prompt will appear Please install when prompted For example an ActiveX prompt is shown below Do you want to install this software CE Name Optifex Connect
10. accomplished 1 For each site desired have your wireless communications device phone number and your security system 4 digit PIN for that system Log into Total Connect Then go to My Profile and ensure your mobile communications device number is listed under Mobile Phones for REMOTE ACCESS Refer to the My Profile topic in this guide Go to Configure Mobile Then complete the steps in the Configure Mobile topic EXCEPT you do not have to click the Send Installation URL button if your mobile device already has the My Keypad application installed 291 Total Connect Online Help Guide Event History This category displays a history of email events user SMS requests and actions that have occurred Various drop down fields are available to filter the event history Click here to restore hidden events Event History Location AlarmNet Commercial Demo FA60c Duration Last Week Type All Event Types e Camera Al Cameras We S Or D nmn SE Ach Eee pre BCEE RE D PE A LL a ll BCEE DL Cen EE A Geesse 7 You can hide unimpor tant events by clicking here Click here to add a note Click here to play a video clip When a video clip is displayed a player window appears You have up to 100 MB of storage or about 100 clips When the capacity is reached the oldest files will be deleted to make room for the most current files
11. ave Accounts MAC ID read only foo co fo2 bal Ke o Kn Optional Address information associated with Remote Access device grouping Enter the location for the selected device Address 123 Elm Street Additional Address Information optional City Anywhere Country State Province United States of America Y New York NY Zip Postal Code 11747 Phone include area code bes es _ 1111 Update Information Select the device Assign a friendly name for the device Enter the location information for the selected device If you have multiple devices use the drop down menu and repeat for each device 1 2 3 4 5 Click Update Information then click OK to the first confirmation message A device has been updated message appears click OK then click Exit to Main Menu page BE Co Total Connect Online Help Guide Remote Access This category enables you to access and control your security system using an emulated keypad or if the security system s control panel is programmed for an AUI Advanced User Interface remote keypad you will have access to an enhanced keypad with tabs To access your security system select the security system using the drop down menu Then click Launch Keypad If Java needs to be installed or updated on your PC you will be prompted to install it Simply follow the on screen prompts Remote Services As a Total Conne
12. ble as online help 1 If you have not previously entered data in the Configure Mobile category of Total Connect a pe To Opt In or subscribe to our service please contact your alarm service provider Terms And Conditions agreement will POP UP To Opt Out or unsubscribe from our service at any time the user can do one of the following Read the terms and conditions and check the 1 Text message to our short code Alarm either Cancel Unsubscribe End Quit or Stop Accept Terms and Conditions box will provide instructions where to unsubscribe 2 Remove their phone from the Configure Mobile page by unchecking its access Terms And Conditions 3 Contact their central station 2 Then click the Save Terms and Conditions For a list of commands SMS the word HELP to the short code Alarm This will provide our web button This will authorize service for your address phone number and details listing the available options account Click Here for approved list of cellular providers that support SMS service If your cellular provider is not on this list SMS service will not be supported 3 Next the Configure Mobile screen can be accessed Configure Mobile System Abbreviation Device Home Grant SIS and Mobile Access on User Phones User Phone 555 555 5555 SMS Mobile Device Name M M office Click Help to retrieve the online help guide based on your device
13. clicking OK you will access an enhanced interface Note If a CONNECTION LOST message appears close the applet screen and click Launch Keypad again A security screen will appear whenever you attempt to access your security system with a Full Control keypad type remotely jii Total Connect Online Help Guide Note Each screen in Remote Access will have a Connected Internet or Connected Wireless status message and a Close button Screens may also have other self explanatory status messages For the purpose of this document these will not be repeated in each screen shot to better focus on the primary function of the screen After access is granted a tabbed screen appears allowing various categories of security system information to be viewed or controlled Select the tab to access the desired category System Status The System Status tab displays a status summary on the top half and the bottom half allows control of your system partitions if applicable System Zone Status The Zone Status tab provides a view of all the zones in the system or a selected partition Zones can be bypassed or made active again as desired Additionally you can add or edit the description of a zone Note that if you edit an existing zone description that description will be what appears for remote access and will not appear on the security system s local keypads KEYPAD PANIC BUTTON Zone 99 Master Bedroom Consol Zon
14. ct user you have the capability to access your virtual keypad just like the one you have at home Once you have set your keypad type you can use it for all of the functions you d normaly uze your home keypad for You also have access to the interactive menu of options to add remove users set your notification and verification settings arm disarm your system view activity logs and much more Get started now Choose system from the list below Office Launch Keypad If your remote access account has been configured by the dealer as a Keypad Only or Lynx Keypad a keypad with NO tabs will appear With any remote keypad functions are performed in the same manner as on a local keypad however you CANNOT initiate panics Refer to your control panel user guide for operating the system Below are examples of these keypad types System done ME ns Connected Wireless Enhanced Keypad with tabs Keypad with no tabs LYNX keypad shown Note On the LYNX keypad if a loss of AC power occurs at the security system the green Ready LED becomes yellow and the red Armed LED becomes pink Additionally the AUX button does not function If your remote access account has been configured by the dealer as a Full Control keypad you will access an enhanced interface with tabbed windows When the Launch Keypad button is clicked first an applet window appears Then a security screen appears after entering your Security System User Code and
15. des To manage user codes click the User Codes tab From this window you can modify the permissions of an existing user or setup permissions for a new user This is where you can view and edit permissions for each user Panel Personal Names 3 dean dean User Code User Number 3 Name dean dean L Getinfopy Ce Area 1 C Global Am D C Report None sl C Area 2 C Global Arm 7 OIC Report None x Area 3 Global Am Cor Report None x TC Area 4 C Global Am 7 O C Report None PT Area 5 Global Am 7 O C Report None x Area 6 l Global Arm 7 OVC Report None FT Area 7 7 GlobalArm 7 OIC Report None x l Area 8 7 Global Am Tor Report None x Master can Arm Disarm Bypass zones and add Users Normal can Arm Disarm and Bypass zones Guest can Arm can Disarm only if the guest code was used to arm You can retrieve the desired user by selecting the Code or Name search method Choose the search method by clicking the Code or Name search choices If you chose to search by Code enter the user s code in the User Code field and click Get Info by If you chose to search by Name select the name using the Panel Personal Names drop down field then click Get Info by The permissions for this user are retrieved You can now assign or change permissions and user code for that person After making changes click Save User You can also delete users by c
16. e changes click Save Settings Recover Enables you to rebuild the data retrieved from the panel and saved to the remote services database It does not modify or affect the actual data stored in the control panel You must enter your user code to perform this function Note When data is saved it only saves the information to the remote services database It DOES NOT overwrite the information in the control panel 1G Total Connect Online Help Guide 1 7 Total Connect Online Help Guide If you have Optiflex or IP Video Cameras as part of your security system and they have been added to your Total Connect account they will be available in the drop down menu When you click Launch Video System you can view operate and configure your Optiflex or IP Video Cameras Note Refer to the topic Setting up your PC for connecting to Total Connect at the beginning of this guide for detailed information on setting up the PC for use with Optiflex User Guide Help for Video Monday February 15 2010 Video Launching Video Devices Choose Video system from Remote Access Devices shown below AlarmNet HQ Office IP Video AlarmNet HQ Office IP Ven AlarmNet HQ Office O Launch Video System To connect from the drop down menu select the desired video system and click the Launch Video System button A separate window opens then depending on your browser settings you may be prompted to d
17. e 101 OFFICE KEYPAD Zone 102 CONSOLE Zone 116 sj Total Connect Online Help Guide Device Control The Device Control tab displays the current status of all security system programmed relays and enables you to remotely turn them on or off For commercial panels the Description column is populated automatically To control a device choose the device and select On or Off as desired Backyard Porch Light Device 2 Garage Door Device 3 Pool Gate Device 4 Event History The Event History tab enables you to view and print the event history for the system or any partition A drop down Event Types menu enables you to filter the events to be viewed Event History Event Types Open Close Di 1 Area 1 09 29 02 09PM Opening Open Close By User MASTER 2 Area 1 09 26 09 59PM Closing Open Close By User MASTER 3 Area 1 09 26 09 57PM Opening Armed Stay MASTER 4 Area 1 09 26 09 57PM Closing Armed Stay MASTER 5 Area 1 09 26 02 51PM Opening Open Close By User MASTER Users The Users tab enables you to manage security system user codes to access this Users tab you will be prompted for your 4 digit code The Users function is further divided into Manage User Names and User Codes tabs By selecting the Manage User Names tab you can view the users and assign a personal name to each user For residential panels the screen below appears with all the fields as shown For commercial panels th
18. e Get Panel Users button does not appear Notice at the Manage User Names tab there are three columns Number User and Full Name The Number column corresponds to the user slots in the control panel The User column shows the names saved in the control panel that are associated with the user slot if names were entered for graphic AUI keypad use The Full Name column is available only for use by remote services and enables you to assign a personal name or other identifying information to a user ec Total Connect Online Help Guide Users 7 Keypad setup Manage User Names User Codes Full Name dean Mark M This does not appear for commercial control panels Residential Panels Viewing and Assigning Personal Names 1 Click Get Panel s Users Users that have names saved in the control panel s AUI descriptor fields will appear except for the Master User user 2 and populate the User column only This also checks each user slot in the panel up to the first 40 to determine if that slot is assigned If the user slot is assigned it puts an asterisk in the Num column In the above screen notice that slots 8 and 10 thru 14 are not assigned so no asterisk appears next to the number 2 In the User column if there is no user name associated with a slot Number but the user number has an asterisk you may enter a name for that user If you want to add a NEW user choose a Panel column
19. e and Password Forgot your login Terms amp Conditions Privacy Statement Requirements Version 7 40 powered by Honeywell Enter your User Name and Password then press Enter The Welcome window appears Total Connect Services Residential and Commercial Communications Solutions gt Honeywell com ACS Security gt AlarmNet Services Welcome Chris User Guide Wednesday October 7 2009 Introduction My Profile Welcome and thank you for choosing Honeywell s M Total Connect communications solutions anage Users As a Total Connect customer you can take Edit Device Names advantage of all of the incredible benefits next generation digital technology can provide Remote Access Stay Connected to your home or business wherever you are Jelli E ay lt o O Configure Email Notification Configure Mobile Event History Logout 5060 Terms amp Conditions Privacy Statement Requirements Version 8 00 powered by Honeywell Total Connect is easy to navigate The layout consists of a navigation bar on the left and an information window on the right By clicking on a category in the Navigation bar the associated information window is displayed Note the selected category icon in the Navigation bar will change color From the information window you can view edit add or delete information The following paragraphs will explore the various Total Connect categories Total Connect O
20. eive a Welcome email message with your login name along with some helpful information You will receive another email message with your password You will then be able to receive notifications and access your system via the Total Connect website or using your cell phone PDA that Supports GSM GPRS and Text Messaging SMS Total Connect Online Help Guide Setting up your PC for Total Connect It is recommended that you first set the Display Mixed Content internet setting Then add the Total Connect website to your browser s Trusted Sites list This is especially important if you are also accessing Optiflex video 1 Ensure you have Administrator privileges for the PC With Internet Explorer open navigate Tools gt Internet Options Then select the Security tab 2 In the upper pane select Internet then click Custom level ik Internet Properties atal x d a ocal intranet Trusted sites Restricted sites This zone is for Internet websites except those listed in trusted and restricted zones Security level for this zone Allowed levels for this zone Medium to High Note Depending on what version of Windows you are using screen appearance will vary and certain buttons may have different labels For example Windows XP will often use the term OK on a button that saves the data and closes the active window whereas Windows Vista will often use the term CLOSE as an equivalent Medium high Appropriate for
21. g zeros as necessary as Arm Stay Partition as 1 digit x b Bypass Zone Output Device as 2 digits xx d Disarm add leading zeros as o Output device necessary s Status Request system abbreviation assigned to the security system Sample Text Message to your security system in the New York City Office to bypass zone 4 nyc b 1234 004 Sample Text Message to your security system in the New York City Office to arm away partition 3 nyc a 1234 3 Sample Text Message to your security system in the New York City Office to turn on programmed output device 3 nyc o 1234 03 on Sample Text Message to your security system in the New York City Office to retrieve the status of partition 2 nyc s 1234 2 3 Send the Text Message 4 Confirmation reply is received informing you of the command results Below are the text message command field definitions and their format system abbreviation command a as b d o or s See table below cccc user code p optional partition number Not necessary for a single partition system Zzz zone Add leading zeros as necessary to obtain 3 digits xx Output to be controlled Add leading zeros as necessary to obtain 2 digits A typical reply to a text message command would contain the attempted command the results and a date and time stamp 24 Total Connect Online Help Guide Command and Text Message Format Text Message Reply
22. ion Code random numbers and enter a Mobile PIN If the Mobile PIN you choose is the same as your security system User Code using the same number is somewhat less secure but more convenient check the Mobile PIN is same as User Code box Please remember these numbers since they will be used for activating the My Keypad application on your wireless communications device for the first time Thereafter only your security system s USER CODE will be required if the Mobile PIN is same as User Code box was checked For each user phone at the drop down box select the type of communications device The selection you choose will determine which My Keypad application will be sent to your wireless device If your device is not listed try one of the choices entitled Unlisted For each user phone click Send Installation URL This will send a text message to the phone s that contains the URL for downloading the My Keypad application Click Save Note the Mobile PIN is same as User Code check box will clear You can log off of the Total Connect website Note Please click the My Keypad for BlackBerry or the My Keypad for Cell Phones online help guide button for information on configuring and using your mobile communications device Accessing Multiple Sites You can have wireless access to multiple sites systems enabling control of each site from your wireless communication device For multiple site capability ensure the following is
23. isplay nonsecure items please answer Yes to that prompt Next your network authorization will be checked then if you need Java ActiveX or QuickTime player installed on your system or an update to an existing version a prompt will appear Please install when prompted If you need help look for and click the link to open the desired online help guide 18 Total Connect Online Help Guide Configure Email Notification This category enables you to view which security system events are configured to be reportable via email or text Pr messaging When any of these events become active Total Connect notifies you by email and or text messages e The Enabled column allows you to select which events you want reported This can only be set by the Master User e The Event column is for reference only e The Event Text column enables you to enter some descriptive text for the event e The Normal State column enables you to enter some descriptive text that will be used when notification of this event is sent If no text is entered in this field but there is text in the Event Text field notifications WILL NOT be sent e The Activated State column enables you to enter some descriptive text that will be used when notification of this event is sent If no descriptive text is entered in this field a generic notification WILL be sent informing you the event is active Up to eight events can be reported depending on your system configuratio
24. l contact information and information on how to opt out of remote services Typical information is shown below SMS Remote Control Service Powered By Honeywell Inc KEY a System Abbreviation p optional partition cccc user code For details log into you account at CMD A cccc p Arm Away AS cccc p Arm Stay B Cece zzz Bypass zone zzz cccc p Disarm D O ccce xx On OFf lurn output xx on or off S cccc Get Status https services alarmnet com totalconnect For further details contact your alarm dealer Text the word STOP to opt out For an unregistered phone you will receive a message containing website and email contact information stop quit cancel unsubscribe terminate You will receive this message end SMS Remote Control Service Powered By Honeywell Inc for this cell phone has been terminated https services alarmnet com totalconnect For further details contact your alarm dealer 9G Honeywell 2 Corporate Center Drive Suite 100 P O Box 9040 Melville NY 11747 Copyright 2010 Honeywell International Inc www honeywell com security 800 02577 TC 3 10 Rev A
25. licking Delete User Note For Commercial control panels if you want User 2 to be able to manage user codes you must first enable User 2 for global access to all partitions on that control panel 15 Total Connect Online Help Guide Keypad Setup The Keypad tab enables you to control the security system using an emulated keypad Functions are performed in the same manner as on a local keypad however you CANNOT initiate panics Refer to your control panel user guide for instructions on operating the system Note that you can also use the number keys on your PC s keyboard ensure the Caps Lock key is off to perform most actions Note This tab is available ONLY to a Master user that has authority to ALL partitions The Setup tab enables you to assign convenient familiar names to zones partitions and devices It is further divided into the following tabs Panel Info Displays the model firmware version and emulated keypad version for the control panel Name Zones Enables you to assign familiar names to the zones Edit the desired field then click Save Zone Names Name Areas Enables you to assign familiar names to the partitions Edit the desired field then click Save Settings Name Devices Enables you to assign familiar Device Names to system devices by editing the desired field In addition the Use column allows you to enable access and control of individual devices After you have mad
26. n Configure Email Notification Select Location AlarmNet HO Office eee oot pees CURRENT USER Event Subject Assignment Applies to this Location for all Users Enabled Event Text Normal State Activated State My security System Disarmed Front Door Oper Armed Front Door Closed My Security System Disarmed Front Door Oper Armed stay F Door Closec Gun Safe zone 2 Closed Opened Fire Alarm Silenced Triggered Burglar Alarm Disarmed Triggered Event 6 Normal Activated Event T Normal Event E Normal This sends you to the My Profile page to specify where the Security Subject My Honeywell Security System notifications are sent IP Video Subject My Video es Email Address Book Click here to edit address book Mailing List IP Video DOS ee gg mm Con None el None 10 Configur Total Connect Online Help Guide e Mobile This category allows you to assign which mobile communication devices cell phones and PDAs you can use to send system commands and receive confirmation replies These must be devices that support text messaging via SMS Short Message Service along with short codes If you do not know whether your device supports short codes please contact your wireless carrier Note If you are online with Total Connect this guide and the companion online help guides My Keypad for BlackBerry My Keypad for Cell Phones and others are availa
27. nline Help Guide My Profile EEN This category enables you to edit your profile You can change your password email address phone number and enter your mobile device phone numbers for use with SMS and mobile control My Profile Required Information P us D Username Only letters A 7 numbers 0 9 allowed both must be included min length of 8 Username and Password must be different LELLLLLLL Password Only letters 4 7 numbers 0 9 allowed both must be included min length of 3 Username and Password must be different Repeat Password CITITIIIL First Name Chr 5 Last Name f CHEE Phone Number Optional 555 555 5555 Primary Email Notification chris smith freemail com Last Modified Date Friday February 12 2010 5 03 38 PM You may also send email notifications to text message destinations Check with your wireless carrier for more information Email Notification Address Book Email Notification 1 chris smith freemail com Email Notification 2 jane smith freemail com Email Notification 3 555666777 vtext com Ensure your mobile device phone numbers are entered here Email Notification 4 Email Notification 5 Mobile Phones for REMOTE ACCESS At least one phone number is required to use this feature SC 555 S 555 3 5555 Phone frrr frrr Teo Time Preference Settings Time Zone GMT 05 00 Eastern Time US amp Canada el Default ET Time Se
28. perly only after a prior remote connection has been made successfully via the java applet in Total Connect In addition any changes to the control panel configuration may result in the SMS service not working properly It is important to make sure each time the panel configuration is modified even if changing the keypad home s partition that a successful java applet Total Connection session is executed prior to exercising SMS service For LYNX panels the zone number will not appear in an SMS reply message For control panels that use a GPRS only communications device you must wait 2 3 minutes between sending SMS messages to allow the communications device time to reset Text message commands are sent to the short code alarm followed by the text message You can create the text message using the following method 293 Total Connect Online Help Guide 1 From your wireless device generate a Text Message to be sent to the short code alarm 2 Using the following Text Message Format compose the Text Message Used as a field delimiter Used ONLY when using j a the O command Ron e enema optional e ons turn on GE command 4 digit user code p device off turn off device id command a This is your Up to two alpha Optional Field used for either security system characters e Zone 3 digits zzz add user code system abbreviation This name must match the SMS a Arm Away leadin
29. rity system status e text message via a cell phone and PDA or an emulated keypad using a Viewing video system status computer s web browser or PDA Controlling the security system e text message via a cell phone and PDA or an emulated keypad using a remotely computer s web browser or PDA Controlling the security system video e computer s web browser remotely Configuring Email and Text message e computer s web browser notifications Viewing the security system and e computer s web browser video system event history Receiving security and video Event e email Notifications e text messages to a cell phone or PDA Note You can access your security system via Honeywell s Total Connect website once the dealer has enabled you This guide provides a tour of the Total Connect website explaining each function then focuses on how you can remotely control your security system using your PC PDA or by sending simple text message commands from your cell phone or PDA Obtaining a Total Connect account The dealer installer will set up your account and define the events you want to be notified of These events correspond to the output relay triggering events that were programmed in the control panel Note The Dealer Installer should refer to the A armNet Direct User Guide for information on configuring the hardware and creating a Total Connect web account for you Once the dealer assigns you a login name and password you will rec
30. san cet eamees teeter cemionsecenete 12 PSV IGS COOL en EE 13 ENEE sisipe anren e aE E 13 S EEE LEZ 13 aM 16 FUD a RO ee 16 ZE 18 Connoure Emal JEE 19 CO TUNIS e 20 PGCE SSI MNCS SIGS tear state de den te ee da te ed das 21 EVEN el tele EE 22 aia 618 SPP RER celles ven AE E T TT 22 Controlling your system using a PDA or Cell Phone rennes 23 Controlling your system using Text Meseages NENNEN NENNEN 23 Total Connect Online Help Guide Overview The Total Connect website enables users to remotely access their security system via an internet web browser or wireless communications devices such as cell phones and PDAs that support GSM GPRS and SMS Text Messaging with short codes Please check with your wireless carrier to be certain your device supports these protocols As a Total Connect user you can manage and run your security system from almost anywhere in the world check its status and receive event notifications The event names can be customized to your preference You can also enable other people to receive event notifications and can enable additional cell phones or PDAs to be notified of system events by email or text messaging Depending on the specific security system tasks to be accomplished different communication methods are used The table below summarizes the communication method used for typical tasks End User Tasks Communication Method Editing user profile e computer s web browser Viewing secu
31. ser gordon123 vm gordon Sub User nrandamni I b aran Gauck lser A new user profile form appears Enter the required information then click Add User Click OK to acknowledge the confirmation message and additional fields will appear on the form Note In order to control the security system the user must have a system user code Edit User Required Information Username Password Repeat Password Email Address Repeat Email Address First Name Last Name Total Connect Online Help Guide Only letters 4 7 J numbers 0 9 allowed both must be included min length of 8 CETITIIIL Only letters 4 2 numbers 0 9 allowed both must be included min length of 8 LLLLLLLLI er D honeywell com i zk sat honeywell com Check this box to deny access Phone Number Last Modified Date to Total Connect for this user Friday September 25 2009 10 23 16 AM Authorization Disable Login Mobile Phones for REMOTE ACCESS At least one phone number is required to use this feature Phone Phone Authority Level e Sub User Features Features that may be assigned Features that have been assigned Edit Locations Email Configure Manage Users Select MAC User Defined Device Identifier Office IF Camera Device Office IP Cam 1 00 CO 02 El a Office IP Camera Device pui PT Office Cam 2 Office Optiflex Device 00 D0 2D Total Connect Video Office Remote Access Device
32. ttings Enable DST M Enable for Daylight Saving Time Start date time DST Month EW Day fia Year 20 10 RE End date time DST Month 11 Day 7 Year 2010 D OST Time Interval thou Landing Page Preference Settings Time 2AM gt Time 2 AM el Enables you to set the default page category for your next login Landing Page Selection Introduction Update Information Edit your profile and click Update Information to save the changes If no changes are to be made just click another category in the navigation pane Total Connect Online Help Guide Manage Users This category enables you to provide others access to your Total Connect account This is very useful for adding company s or family members that require access Note that you can edit an existing user by clicking their User Name and editing their profile To add a new user click Add New User Manage Users Add New User Full Name Authority Modified Disabled _ 9 25 2009 babrams01 Es Mr Sub User 10 23 16 AM Ri tbruce01 Bali Troy Sub User der NT et christa1 olivier1 7 8 2009 2 31 49 PM 9 9 2009 5 59 18 PM CE Sub User Dik Olivier Sub User 8 17 2009 1 31 33 PM 9 17 2009 9 08 14 AM stevec01 mme Steve Sub User totalconnect1 connect total Sub User 8 17 2009 1 31 48 PM 8 17 2009 1 32 02 PM 9 9 2009 5 57 58 PM 9 9 2009 5 59 00 garldemo2 Er Earl Sub User dominicd1 Eggs Dominic Sub U
Download Pdf Manuals
Related Search