Active Halo GPS User Manual
Contents
1. Congratulations on your wise purchase to Keep your loved one safe At Active Halo GPS Inc we are dedicated to helping others live an active and mobile life We hope that through the use of our Device your lives will be enriched Please call us if you need help in setting up your Device or if you have any questions You can reach us toll free at 1 855 368 8555 Monday through Friday from 9am to 5pm MST active forever IMPROVING OUTCOMES IMPROVING LIVES Active Halo GPS is a trademark of Alert GPS Holdings Inc 2013 Alert GPS Holdings Inc All rights reserved 1 www ActiveForever com Contents What s included in your packaging eeeeceeseeeeeeeeeeseceeeeeeeeaeceseceeeseeeaeceaeseeesseseaeeeaeeeeeeaeeeaeees 4 ETE AE ae GS o atc sesh E EN E E T 4 Your Active Halo GPS Device cessesssccicosucsnessnasimeuscexacenamsnesiesseveneransenastnassadanasssesunemueausenscnnetbessecauesss 5 Getting Started with tne ADO isc terscecxsscicre cere cotencessaenecensonduesibemedesadehancesacesacmudendetaneoreatuesstsnvcinaracnnicts 7 ONS AICA i era teeta tee acne orcas tee oct etree E A A E 7 PVT AS structs ss eae sce E E oases xe AE E E A E E E E 7 Setting Up your Active Halo GPS Device eseesssnessessersersesseesossorsorssessrnsereeeseesoesorssrssrssesseeseree 8 E a occas cer tte ogee pet ate dot estes pee E E S E E E 9 tO yaa PME AC ae en eee ee ee ee ee eee 10 Users Email and SMS Text cc ceeeseseeeeececcccceccc2. You may enter a new address change the radius change when you receive alerts or delete the Zone After you make your changes click SAVE Example of Zone In and Zone Out Alerts delivered via email Zone In Alet P Inbox x Active Halo Alerts aleris activehalogps com via amazonses com 12 08 PM 3 hours ago to me Zone In Gary smiths Q0 B0 at 04 16 12 08pm Zone Out Alert inbox x Active Halo Alerts aleris activehalogps com via amazonses com 12 08 PM 3 hours ago to me Zone Out Gary Library Q0 B0 at 04 16 12 08pm 20 www ActiveForever com Speed Alert To be notified that the wearer is in a vehicle that is exceeding your selected maximum speed threshold simply set a Speed Alert During the interval in which the Device pings the satellites the speed is recorded If the soeed exceeds the threshold you set an alert will be sent to each of the designated Users Each time the Device drops below the threshold speed and then exceeds the threshold speed a new alert will be sent Please note that the Device is checking speed approximately every 5 minutes and may not recognize each time the speed parameter is exceeded So for example if your speed alert is set at 45 mph and the Device has just reported with a speed that is below 45mph and the vehicle driver then exceeds the speed limit for 2 minutes but returns to driving at soeeds below 45mph before the end of the 5 minute reporting period no Speed Alert will be deliv
3. 0 48 am 0 48 am 0 48 am 0 47 am 0 47 am 0 43 am Ok 0 43 am 1 Apr 10 42 am 1 Apr 10 42 am 1 Apr 10 37 am 1 Apr 10 33 am 1 Apr 10 33 am 1 Apr 10 32 am 1 Apr 10 32 am 1 Apr 10 32 am 4 Anr 49 97 am Mi Predators Refresh Ping 01 Apr 2013 M1 Reports rN me ere a a ed z fee Map Satellite Date Time Predator Off 49 Predator On Breadcrumb Off Breadcrumb On 47 Speed Alert Zone Out Alert 52 mph Where Ping Verification 49 79 Omph Zone In Alert n a 85 n a 87 28 mph Where Ping Verification 49 79 0mph 52 31 9mph Zone Out Alert 26 n a 39 mph Speed Alert Where Ping Verification liar with the Predators in your area and do not want to receive an Alert each time the Device comes within 500 feet of a particular registered sex offender s residence then you may disable the Alert for a particular Predator To disable an Alert for a particular Predator select the Disable Alerts For This Predator button located on the Predator Details pop up window Once you do this the Blue Man icon will now turn into a Gray Man icon indicating that it is disabled To resume Alerting for a particular Predator click the Resume Alerts For This Predator in the Predator Details pop up window 24 www ActiveForever com Predators Logged in as Jon Choate vv Refresh Ping 01 Apr 2013 MI Reports Devices Gay I OO OOOO ferarile Terms
4. 0 48 am Zone 0 48 am n a 0 47 am 0 47 am 49 0 43 am Zone 0 43 am n a 1 Apr 10 33 am n a 1 Apr 10 32 am 1 Apr 10 32 am 1 Apr 10 32 am 54 4 Anr 47 97 am ROL Predator Off 1 Apr 10 57 am 49 Predator On Breadcrumb Off Breadcrumb On Speed Aler Where Ping Verification Where Ping Verification Speed Alert Where Ping Verification w A a 32 9 79 mph 57 9 79 mph Out Alert 52 87 mph 79 Omph In Alert g5 28 mph 79 Omph 81 9mph Out Alert g9 20 mph 38 81 mph Vi 040 4 mnh gt Predator Alert s registered sex offender proximity alerts are based upon data provided by the United States Department of Justice Dru Sjodin National Sex Offender Public Website NSOPW database The NSOPW expressly warns that it cannot guarantee the accuracy completeness or timeliness of the information drawn from the state registries Accordingly we cannot guarantee the accuracy completeness or timeliness of the data upon which our Predator Alert services are based 25 www ActiveForever com Low Battery Alerts The server will send one low battery Alert to designated Users when the battery life is at 15 If you wish to disable Battery Alerts log on to the Tracking Portal select Alerts from the main menu followed by clicking the Battery tab To deactivate Battery Alerts to all Users click the STOP button REMEMBER if you press the STOP button no Battery A
5. box Ping 01 Apr 2013 Reports Date Time Te Tat 1 Apr 10 37 am 52 61 Omph 1 Apr 10 33 am one Out Alert 1 Apr 10 33 am n a 59 26 mph 1 Apr 10 32 am speed Alert 1 Apr 10 32 am Where Ping Verification 1 Apr 10 32 am 54 51 38 mph 1 Apr 10 27 am 52 81 mph 1 Apr 10 23 am speed On 1 Apr 10 22 am 31 81 0mph 1 Apr 10 17 am o0 81 Omph 1 Apr 10 12 am T5 81 0mph 1 Apr 10 12 am fone On 1 Apr 10 07 am T1 81 0mph 1 Apr 10 02 am 69 79 Omph 16 www ActiveForever com Ping Ping If the Device has not reported a new location in the previous 10 minutes click the PING Button at the top of the screen This will send a wake up and report command to the Device Home Page The Home page enables you to simultaneously view multiple Devices on the same screen Each Device is represented by a different color so you can easily distinguish between Devices If you wish to view the address of a particular Device click the Detail button located to the right side of your selected Device If you wish to see all the locations for a particular device click the More button located to the right side of your selected Device There are two map viewing options represented by the bar at the top right hand corner of the Map If you select the Map button the locations will be displayed in a typical street map format If you sel
6. Cancel Periodically you will be asked to perform a firmware update on your Device You may receive an email or phone request The firmware on the Device controls the capabilities on the Device Our engineering team is constantly working to improve Device functionality Firmware updates are designed to enhance the performance of the Device If you receive a request to update please follow the instructions given at that particular time Instructions may also be provided through the User Portal under the Help tab 29 www ActiveForever com Battery Consumption Battery operated products require the user to achieve a balance between battery life and perfor mance Everyone wants the fastest and most current updates and the ability to view the Device as it moves close to real time There is however a direct and inverse relationship between the frequency of updates and the overall battery life with more frequent updates resulting in a shorter battery life Increasing the size of the device s battery likewise increases its cost weight and size of the Device The Active Halo GPS Device provides the user real time updates approximately every 5 minutes recording tracking history for later review so that the user can see everywhere the Device has been even when you re not watching If you are interested in a motion sensor setting that will prolong battery life please contact Technical Support at 855 368 8555 Many factors affect battery lif
7. Features Map Page To locate your Device at any time simply log in to the Tracking Portal via your computer or your Smartphone Application Device locations are updated every 5 minutes on the Map page V7 P7EF Green Map Marker current location Yellow Map Marker last known location Red Map Marker previous locations Orange Map Markers SOS Alerts Blue Man Predator Registered Sex Offender Gray Man Predator Registered Sex Offender Disabled If the Device cannot obtain a GPS signal it will pull the last Known latitude and longitude coordinates saved on the Device last known location The Map Markers are numbered from 1 to 100 with the number 1 representing the most current location If you have not purchased the Predator Alert service the Blue Man icon will not appear on your Map page display There are two map viewing options represented by the bar at the top right hand corner of the Map If you select the Map button the locations will be displayed in a typical street map format If you select the Satellite button you have the option to view the locations either in satellite form only or if you prefer you may select the drop down box entitled Labels to display the street names overlaid on the satellite image 9799 L W Predators Refresh Ping 01 Apr 2013 WI Reports Eo h VA OOO 5 m l l lhi ia as A Sidia p7 R weber a Moh 1Apr10 37am 52 81 9mph me Apr 10 33 am Zone Out Alert fees i Apr 10 33a
8. Primary User s phone number Note the Device can only be configured to call one phone number To change the designated telephone number click on the User s tab On the line that displays the individual user s information you ll see 3 tabs to the right titled EDIT SET VOICE USER and DELETE Click on SET VOICE USER for the person you wish to designate to receive calls from you re the Device If set correctly a pop up will display the words Update Successful To initiate a call to the Device call the Device s phone number The Device s phone number is listed on the Quick Start Guide that was included in your packaging By calling the Device you will be able to talk to the person wearing the Device The Device will not ring or vibrate when called but will automatically pick up after 2 audible rings on the caller s end The rings are only audible to the caller If ringing is heard please adjust the side volume controls e The device does not track location data during voice calls Important Note Regarding Voice Monitoring The legality of listening to conversations in which you are not a participant is governed by local state and federal law Consult all ap plicable laws to determine the conditions pursuant to which you are permitted to listen to conversations without the consent of one or all of the parties to the conversation You are responsible for complying with all applicable laws see page 31 14 www ActiveForever com
9. REMEMBER if you press the STOP button no Breadcrumb Alerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Breadcrumb will display a red circle icon with a minus sign in the middle Alerts will continue on the set interval until stopped Check the Current Status notice in the top right hand corner of your screen and confirm that the Current Status is ON and the menu tab labeled Breadcrumb is displaying a green circle icon with a plus sign in the middle To deactivate Speed Alerts to all Users click the STOP button REMEMBER if you press the STOP button no Speed Alerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Speed will be displaying a red circle icon with a minus sign in the middle Breadcrumb Breadcrumb Example of Breadcrumb delivered via email Breadcrumb Alert P Inbox x Active Halo Alerts alerts activehalogps com via amazonses com 10 09 AM 5 hours ago to me gt Breadcrumb Laura 1249 W 10400 S South Jordan Salt Lake UT US Q0 B93 at 04 16 10 08am 22 www ActiveForever com Predator Alert Our Device is the only GPS device on the market that lets you Know when it is near a registered sex offender s residence Active Halo GPS ties in with US Department of Justice s Dru Sjopdin National Sex Offender dat
10. abase and issues an Alert when the Device is near the home of a registered sex offender To receive Predator Alerts select Alerts from the main menu and then click the Predator tab If you have purchased this service the Current Status notice in the top right hand corner of the screen should indicate ON To deactivate Predator Alerts to all Users click the STOP button REMEMBER if you press the STOP button no Predator Alerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Predator will display a red circle icon with a minus sign in the middle Predator Predator If the Device passes within 500 feet of a registered sex offender s residence a Predator Alert will be sent to designated Users If SMS text message alerts have been purchased the server will send out an SMS text message alert to the designated Users Home Map History Alers Settings Apps Help _ Lolged in as Jon Choate v Devices Gary vV Speed Predator Breadcrumb Battery Predator Alert Stop Predator Alert allows you to be notified when the Device comes within 500 feet of a registered sex offender s Current Status ON residence Amber Alert GPS coordinates with the US Department of Justice s National Sex Offender Registry database When the Device reports a location near the home of a registered sex offender an Alert is triggered Pred
11. age The Email or SMS text message will display e The name of the Alert SOS Speed Zone In etc e The name of the Device The name you chose for the Device when setting it up e The address where the Device is located at the time of the Alert with date and time 7 www ActiveForever com Setting Up your Active Halo GPS Device The Device comes activated and ready for use after being fully charged as explained above NOTE The Device will not work unless Set Up is completed by the user To set up the Device preferences go to www activehalogps com In the middle of the page there will be a picture of the Device click LOGIN The following screen will appear ActiveHalo Login To contact us by phone please call m fo contact us by email please email support activehalogps com After you click the login link located at the bottom right the following login screen will appear Please Login to the Amber Alert GPS Tracking Website Usemame Password Forgot Password Login Please enter your Username and Password Your Username is typically your email address as provided at the time of purchase and also listed on the back of the Quick Start Guide If you forget your Password click FORGOT PASSWORD You will be directed to a new screen where you will enter your email address and click SEND PASSWORD To change your password please go to page 27 for further instructions 8 www ActiveForever com Set
12. ated on the top of the faceplate in first opposite the SOS hole Place them at an angle and carefully push back towards the Device Gently press in the middle of the faceplate and then again on the bottom of the faceplate to snap in place and be secure N A Top Notches on faceplate Middle press genily after notches are in place Notch for faceplate Bottom final press to snap in removal place completely 6 www ActiveForever com Getting Started with the App Coverage Area Alerts The Active Halo GPS Smartphone Apps are available for iPhone and Android users These Apps allow users to track the Active Halo GPS Device wherever they are For more information please go to iTunes or Google Play and search for Active Halo GPS The Active Halo GPS Device comes with an active pre installed SIM card Coverage works on the AT amp T network An Alert notifies designated Users of an event experienced by the Device There are six types of Alerts Zone In Alert If the Device arrived at a pre determined location Zone Out Alert the Device departed a pre determined location SOS Alert the SOS button was pressed Speed Alert the Device surpassed a pre determined speed threshold Predator Alert the Device is within 500 feet of a registered sex offender s home or Battery Alert the Device is running low on battery OoorhWND Alerts can be set up and sent to the User two ways email and or SMS text mess
13. ator Alerts are based upon data provided by the United States Department of Justice Dru Sjodin National Sex Offender Public Website NSOPW database That website can be found at www nsopw gov The NSOPW expressly warns that it cannot guarantee the accuracy completeness or timeliness of the information drawn from the state registries Accordingly we cannot guarantee the accuracy completeness or timeliness of the data upon which our Services are based Example of Predator Alert delivered via email Predator Alert gt Inbox x Active Halo Alerts aleris activehalogps com via amazonses com 1 38 PM 1 hour ago tome Predator Gary device Bangerter Hwy South Jordan Salt Lake UT US is lt 200m from predator s residence Q0 B91 04 16 01 38pm 23 www ActiveForever com A registered sex offender s residence will be represented on the map by the blue man icon To view the details of a specific sex offender click the icon A Predator details pop up will appear Map ei _ _3 AAAA Li j F I lt A lt 6 n Google If you have become fa Dee a Name mm Conviction 76 5 404 1 SEXUAL ABUSE OF A CHILD 2ND DEGREE FELONY Address m am a a Born 06 28 1988 Gender M Height 511 Weight Hair Brown Eye Brown Race Disable Alerts For This Predator 4 Predator Details pean 0 55 am a Logged in as Jon Choate v 1 Apr 10 58 am 1 Apr 10 57 am 1 Apr 10 57 am 0 52 am
14. dapter Data and charge cable Quick Start Guide A e GPS Device Faceplates Data and Charge Cable USB Power Adapter Quick Start Guide The back of the Quick Start Guide contains important information such as your Username Password Device phone number You will need this information to log into the Tracking Portal and to call the Device if you have selected a plan with a voice option Please keep this information in a secure place for future reference Also included is the url for downloading your Active Halo GPS Smartphone Tracking App from iTunes iPhone or Google Play Android mobile and active life Actrre halo GPSS and Geve Them The Warid are podemants of Alert GPS Nofdiegs Cop 201 Alert GPS Moldings Comp All agtes reserved 4 www ActiveForever com Your Active Halo GPS Device On Off The Active Halo GPS Device the Device On Off button is located on the top center of the Device Press and hold the button for 4 seconds to turn the Device Off or On There are three LED lights on the front faceplate You will see the blue center LED light flash when the Device is turned On The blue center LED light will continue to flash briefly every 8 seconds when the Device in On You will see the two outside LED lights flash briefly red and blue when the Device is turned Off Charging The charging port is located on the side of the Device The Device comes with a battery charger but is compatible with mo
15. different axes at any given time It takes at least 3 different satellites to calculate a position With an unobstructed view our Device can be seen and receive a signal from up to 12 satellites at the same time How Accurate is GPS Our Device has been known to give a location of within a few feet Generally it will give a location within 10 20 yards The more satellites the Device can see the better the accuracy will be In the Reports column located on the Map Page you will see the accuracy as a percentage value derived from the number of satellites visible during location acquisition Are There False Readings Yes it is not uncommon to receive a false reading from time to time A false reading can be the result of obstructions such as i being inside homes schools or buildings ii locations in urban areas between large buildings ili locations in hilly or mountainous areas iv locations around military bases or government installations and v natural occurring phenomena such as electromagnetic or solar events What is a GPS Bounce GPS bounce is also known as multipath Multipath results when the direct path to your receiver is blocked by your body your house roof trees mountains buildings etc and the signal from the satellite is REFLECTED by some object The reflecting surface may be buildings mountains the ground or any object that happens to be a radio reflector at 1 6Ghz Multipath are radio signals which have t
16. e These factors include but are not limited to region rural or suburban proximity to cell towers indoor use versus outdoor use cell phone inhibitors placed in public areas such as schools areas next to military bases etc Typical battery life for the stan dard battery is 48 hours 30 www ActiveForever com Device Specifications Compliance with Applicable Laws PHYSICAL SPECIFICATIONS Dimensions H 2 8 L 1 5 W 75 Housing Polycarbonate Alloy ABS Weight 2 17 ounces Standard Battery 850 mAh Rechargeable Lithium lon ELECTRICAL SPECIFICATIONS Operating Voltage 3 7 V ENVIRONMENTAL SPECIFICATIONS Operating and Storage temp 10C to 60C Functional GPS TECHNOLOGY GPS MTK 14 channel Sensitivity 160 dBm Horizontal accuracy gt 1m Time to first fix Average 60 seconds CERTIFICATIONS FCC Yes PTCRB Yes ATT Yes Mexico NOM Yes Industry Canada Yes You agree to use our Products and Services including the Device only for lawful purposes In your use of our Products and Services you are responsible for complying with all applicable federal state and local laws If you are located outside of the United States you are responsible for complying with the laws of your country or legal jurisdiction with respect to your use of our Products and Services Active Halo GPS Inc and its affiliates bear no responsibility or liability for any use of its Products or Services that may be unlawful in the United States
17. e additional users and determine what alerts those users will receive if any Name First Last Email Phone Actions Se ee ee ee ea L Edit Reset Voice User Delete Cee e pees oo Ade Poel i ae Edit Set Voice User Primay User Add User After clicking the Add User button you will see the screen below To add a User enter the first name last name email address and phone number of the individual Click SUBMIT If the User information was entered correctly a pop up window will appear indicating User Successfully Created Click OK gs as ws Apps Help _ Logged in as Jon Choate Create User User Details First Name Last Name Email Phone Cancel Submit 11 www ActiveForever com Once a User has been successfully created you will have the opportunity to customize the type of Alerts that particular User will receive as well as how the User will receive those Alerts and what level of access you are willing to grant to the User _Home Map History Alerts Users Settings Apps Help Logged in as Jon Choate v Update User User Details First Name Last Name rman Eroe Devices Laura v Access Level Notify User of Access Level O None Alerts Only Limited Access read only Full Admin same permissions as primary accountholder SMS Email Alert Type Battery Breadcrumb Predator Sos Speed Zone OOOO Lt Cancel Submit Access Lev
18. ecccccaacccsseeeeeeececececececeeeeaaauaaaaeseteeeeeeeeeeeeeees 11 BS NI ceo eee ch cee yee ce wees eee cep ny heme eevee dee seceeg eee te ekenas E 11 EN lg RECO S eee E eee eee ee ee ee eee 11 PCS VS cage siacesar sree E E E E 12 LAN T 0 cane ee ne ee ee ere 14 MaD lS rinin E anes deeanaciantis EE E T E E 15 FS ge E E PEE EEE E E A E E E E E E E E A E 15 PVF OS REDONE saro a E 16 HOME PADE arrr en E E ee ee 17 Ae E E S E S E E E E ES 18 SPEA E e E E A E E E 20 BEG e A E E E E ES 22 PSC AON PGI e A E E E E E 23 LOW BIY AlS eaa E S 26 PWN a E E E E 27 Cranc e Pas SWO eea e e E E 27 2 www ActiveForever com Lop OT ea tases a aes Bg saa eee toe eB ao ta Neg eeeae ws tence aaa Mite a Rama ieee sas 28 aL ahs E ar Pa eR ene Ser ree ne tofOr Or SRO crm Sere Pe mE ere arene ero fe ree eee tone reer 28 Barney COMSUMIDCION oeni an tobi sanantelvin decd sp ce uwidetta ienttaen pate E 28 Dece SIO SC IMC aons 5 rs Sees ce hoa edie a casei sence E 28 Compliance with Applicable Laws cccccscccscssessecseceeceeceeceeesseeceeeceeeceseseaeeeaeeseeeseeeseeesenees 28 Attaching the Active Halo GPS Device csscsssscstescsesscersecsssnscenscersvonsesnevsacesavonneeseteroesseenss 28 GPS TOR BOOSTS aian uae ahold btn niet cena da teneennte E meee aural idee sattaeaep awe 28 3 www ActiveForever com What Is Included in the Packaging Included in your packaging Active Halo GPS Device 1 attached Faceplate Mini USB Charger Power A
19. ect the Satellite button you have the option to view the locations either in satellite form only or if you prefer you may select the drop down box entitled Labels to display the street names overlaid on the satellite image e Beery ae ea a i po Wai D F i sers S DD i r d JG Whe ric a EEL ese Logged in as Jon Choate This page enables you to view multiple devices on the same screen simultaneously Each device is represented by a different color Colors are assigned dynamically If you wish to view the address of a single device click on Details If you wish to see all the locations for a single device click on More pen Et eS By ap sateme J Oevice Last Report _ Fags i Y Gary 10 43 am Detail More lt ae yet oe 9545 S Laura 10 42 am Detail More af Ala he ru of Use praene 17 www ActiveForever com Alerts Zone Alert Zone Alerts is an effective feature to know when the Device wearer leaves a designated area You may set up to 20 Zones at any one time Zones can be set up around the wearer s home neighborhood or anywhere you designate Once a Zone is created and activated on the Tracking Portal these parameters will remain set until edited or deleted Subject to the features of your Monthly Service Plan you may configure your Zone Alerts to be delivered to you and other designated Users via email and or SMS text message Once enabled you will receive notificatio
20. els Active Halo GPS has created four different access levels to help you give the permission level that you are comfortable with to each User Here are the four levels e None None is the default setting Once you add a new User they will have no access to alerts viewing locations or any other feature e Alerts Only You may authorize a User to receive Alerts only without having the ability to view the location of your Device on line or on the App This level is important for Alerts that may be of a critical nature such as SOS This gives you the ability to have others help you in case of an emergency e Limited Access read only Limited access allows the User to log in to the Tracking Portal and view the location of the Device from the Home or Map Pages They can also view the History of the Device from the History Page They do not have the ability to change any Alerts or add any additional Users e Full Admin Full Admin has all the rights and privileges as the Primary User They can set Alerts create Zones add delete Users and view all information on line and on the App Example of Email Alert Zone InAlert Inbox x Active Halo Alerts aleris activehalogps com via amazonses com 12 08 PM 3 hours ago to me Zone In Gary smiths Q0 B0 at 04 16 12 08pm 12 www ActiveForever com To Edit Users please click the EDIT button located after the particular User s Email address You will then be directed to the pre
21. er presses the SOS button on the Device We recommend that you do not disable the SOS Alert If you want to disable the SOS Alert click the Disable button under the Settings tab Some Users elect to disable the SOS button because the wearer is prone to pushing it without there being a real emergency If you choose to disable the SOS button you can always enable it at a later time by returning to the Settings page PLEASE NOTE that no SOS Alerts will be sent to any Users if the SOS Status is disabled 5 Click the Update button at the bottom of the Settings page to save your new settings or to update to new settings Please use the scroll bar on this page to view all the settings options 9 www ActiveForever com SOS Help Me Alert The SOS Alert is one of the most popular features on the Device and is activated by pressing and holding down the round button located on the front of the Device for at least 4 seconds Please note pressing the SOS button will also initiate a voice call to the designated User set up to receive calls To ensure proper use of this feature practice with the wearer on how to press and hold down the button When the SOS Alert is activated the server will send out two SOS Alerts five minutes apart to all designated Users If you have made the selection under the Users tab to receive the SOS Alert via SMS then the server will send out SOS SMS text message Alerts every 5 minutes to up to two Primary Users 2
22. ered To set a Speed Alert log in to the Tracking Portal select Alerts from the main menu and then click on the Speed tab Select the desired speed in the drop down menu Home Map History Accs Users Settings Apps Help Logged in as Jon Choate v Devices Gary v Speed Predator Breadcrumb Battery Speed Alert Stop A Speed Alert allows you to create a maximum speed limit for the Device Select the desired threshold from the Current Status ON drop down menu To activate Speed Alert click START To deactivate click STOP Each time the Device breaches the designated speed the users will receive an alert 35 Vv MPH Update Check the Current Status notice in the top right hand corner of your screen and confirm that the Current Status is ON and the menu tab labeled Speed is displaying a green circle icon with a plus sign in the middle To deactivate Speed Alerts to all Users click the STOP button REMEMBER if you press the STOP button no Speed Alerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Speed will be displaying a red circle icon with a minus sign in the middle Speed Speed Your preferences for MPH or KPH are determined under the Settings Tab Every time the defined speed is surpassed the server will send out one Alert to each designated User In order f
23. ill adjust automatically e Use the plus sign and minus sign to zoom in and out e The default Zone radius is set at 1 000 feet If you want to adjust the radius press the drop down arrow in the Zone Radius box and select your desired radius 18 www ActiveForever com e When you are satisfied with the location you have selected click how you would like to be alerted Select the boxes that say Alert When Entering and or Alert When Exiting e Give your Zone a name for example Home Dr s Office Grocery Store etc e Click CREATE ZONE If you successfully create a new Zone a pop up window will appear with the message Zone Successfully Created Click OK Now you should see your new Zone added to the right column of predefined zones Alert When Entering Exiting one Name Wi ml Library Y ml Home vjl Wi Grocery Store After you create your first Zone you will see a Current Status notice in the top right hand corner of your screen If the Current Status indicates ON that means that your Zones are all active and Alerts will be sent to your Users in the manner you have designated The menu tab labeled Zones should be displaying a green circle icon with a plus sign in the middle Current Status ON 0 zone Zone If you wish to DEACTIVATE all Zone Alerts to All Users press the STOP button located above the Current Status notice REMEMBER if yo
24. lerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Battery will display a red circle icon with a minus sign in the middle Home Map History Albens Users Settings Apps Help Logged in as Jon Choate v Devices Gary vV Speed Predator Breadcrumb Battery Battery Alert Start Battery Alert allows you to be notified when the Device s battery falls below 15 which triggers an alert to selected Current Status OFF users Example of a Low Battery Alert delivered via email alerts activehalogps com to me show details Nov 3 3 days ago 4 Reply Low Battery Alert Landon 1188 W 10400 S South Jordan UT 84095 USA Real Time 7 Nov 3rd 2010 7 11 25 pm Reply gt Forward 26 www ActiveForever com Set Password Your device arrives with an assigned password as set forth on your Quick Start Guide You may change your password at any time Minimum password requirements are at least 1 uppercase letter one lowercase letter one number and a minimum of 8 total characters Using security grade passwords helps protect the location data of your Device Change Password Changing your Login Password is simple To keep the location of your Device secure we recommend changing your Password at least every 3 months The Username cannot be changed online If you would like to change the Username please call Tech
25. m na 89 26mph ia 1 Apr 10 32 am Speed Alert Dyr e 1 Apr 10 32 am Where Ping Verification 1 Apr 10 32 am 54 61 38 mph 1 Apr 10 27 am 529 81i 1mph Ea i Apr 10 23 am Speed On 1 Apr 10 22 am S1 81 Omph 1 Apr 10 17 am S0 81 Omph 1 Apr 10 12 am F5 81 Omph 1 Apr 10 12 am zone On 1 Apr 10 07 am 71 61 Omph 1 Apr 10 02 am 69 79 Omph 15 www ActiveForever com To view the address and details of a location simply click on any map marker or on the report related to such map marker If your screen has been open to the Map page for a period of time remember to click the Refresh button to draw down the most current location information Location as of 1 Apr 2013 10 37 48 am Battery 52 9809 S 2700 W South Jordan Salt Lake UT US Get Cell Data Map Page Reports The Reports are now visible on the right side of the Map page The map markers correspond with report details such as Date Time Battery and GPS strength These details are represented by the following words and icons Date Time ee A To display the Report details check the box next to the word REPORTS As you scroll through each individual report the Map Marker related to that report will bounce on the page making it easy for you to associate each report to a particular Map Marker location To hide the Reports and expand the Map page uncheck the Reports
26. n that the Device has entered or exited a Zone To set up a Zone Alert log into the Tracking Portal click the Alerts tab and then click on the first tab labeled Zone To create a Zone do the following e Type in an address or landmark for example maybe you only have the word The Alamo or the Arizona Desert Botanical Gardens Home Map History Aers Users Settings CAPPS Aep tovvedinason chose gt Devices Gay Zone Speed Predator Breadcrumb Battery Zone Alert Stop A Zone creates a virtual boundary around a designated location e g home school park grandma s house Alerts Current Status ON an be sent when your Device enters and or exits a Zone You can define up to 20 Zones Areate Zone Alert When Alert When Emer Street Address Landmark Entering Exiting Name Zone Zone Radius Show Map C C Oo 1 000 Feet w Create Zone To adjust the pin drag the pin to your desired location and drop it To move the map place your cursor away from any pins and click and drag e Click SHOW MAP A map will appear with a marker placed on the address or landmark you specified A shaded circle representing the radius will also be shown e If the location of the pin on the map is not precisely where you want it to be you can move the pin To adjust the pin drag the pin to your desired location and drop it To move the map place your cursor away from any pins and click and drag The radius w
27. nical Support at 1 855 368 8555 To change your Password log in to the Tracking Portal On the far right side of the screen there is a drop down arrow located to the immediate right of your name Click the down arrow and select MY PROFILE Click PASSWORD Type in a New Password and retype a second time to confirm Click SUBMIT when finished Home Map History Alerts Users Settings CAPPS Aep Looc in as son choai Devices Gary vV Password Change password Your security is our top priority We have security procedures to ensure your information has the highest level of available protection Accordingly when updating your password please ensure that it contains at least one number one uppercase letter one lowercase letter and is at least 8 charaters in length Here are a few suggestions on how to form a secure password to protect your account A password where the first letter of each word in a phrase is used may be helpful For example a password can be created from the first letter of each word in a phrase such as went downtown to buy 3 items today The password created from this phrase would be Iwdtb3it Passwords can also spell out words using numbers in place of letters Passwords should be easy for you to remember but hard to guess New password Confirm password Submit Once your Password has been updated a pop up window will display the words Update Successful 27 www ActiveFore
28. of use Report a map error WI Predators 8 Pre ator Details Alerts disabled Google Name m m Map Satellite Date Time 1 Apr 10 58 am 1 Apr 10 57 am 1 Apr 10 57 am 1 Apr 10 56 am 1 Apr 10 55 am 1 Apr 10 52 am 1 Apr 10 48 am 1 Apr 10 48 am gt 1 Apr 10 43 am 7 1 Apr 10 47 am 1 Apr 10 47 am Apr 10 43 am 1 Apr 10 43 am 1 Apr 10 42 am 1 Apr 10 42 am 1 Apr 10 37 am 1 Apr 10 33 am 1 Apr 10 33 am 1 Apr 10 32 am 1 Apr 10 32 am 1 Apr 10 32 am 4 Anr 49 97 am cx xx amp Predator Off 49 Predator On Breadcrumb Off Breadcrumb On 47 79 si mph Speed Alert Zone Out Alert 52 mph Where Ping Verification 49 79 Omph Zone In Alert n a 87 28 mph Where Ping Verification 49 79 Omph 52 81 9mph Zone Out Alert n a 85 na 89 a Speed Alert Where Ping Verification 38 mph R0 O404 4 mnh 54 81 Refresh A v Logged in as Jon Choate v Ping 01 Apr 2013 W Reports So Map Satellite Date Time Ge d 1 Apr 10 58 am Conviction 76 5 404 FORCIBLE SEXUAL ABUSE ATTEMPTED 3RD DEGREE FELONY Address _ Born 04 06 1976 Gender F eight 503 Weight RE mE EE az EEE Hait Brown Eye Blue Race Resume Alerts For This Predator Ok 1 Apr 10 57 am 1 Apr 10 42 am 1 Apr 10 42 am 49 1 Apr 10 37 am 52 1 Apr 10 33 am zone 0 56 am 0 55 am 0 52 am 47 0 43 am
29. or elsewhere 31 www ActiveForever com Attaching the Active Halo GPS Device How you attach the Device is a matter of personal preference Some simple principles apply Make it secure Make it easy and comfortable Make it a habit Lanyards that attach directly to the device Featured in colors to match the faceplates Slip in a pocket or backpack to conceal from others A variety of accessories are available on our website that make it easy and convenient to wear the Active Halo GPS Device every day If using a pouch to carry your Device please make sure that the SOS button is correctly oriented in the pouch to expose the SOS Voice button 32 www ActiveForever com GPS for Beginners How does GPS work GPS satellites orbit the Earth at an altitude of a little over 12 000 miles and travels almost 9 000 miles per hour Each satellite completes an orbit about twice a day It transmits data that indicates its location and the current time All GPS satellites synchronize operations so that these repeating signals are transmitted at the same instant The signals moving at the speed of light arrive at our GPS receiver at slightly different times because some satellites are farther away than others The distance to the GPS satellites can be determined by estimating the amount of time it takes for their signals to reach our Device How Many Satellites Do We Use There are between 24 30 satellites in operation orbiting on 6
30. or the Alert to be triggered a second time the Device has to drop under the speed threshold and then surpass the threshold again Example of Speed Alert delivered via email Speed Alet P Inbox x Active Halo Alerts alerts activehalogps com via amazonses com 12 28 PM 3 hours ago to me Speed Gary Exceeded Speed 2912 W 10400 S South Jordan Salt Lake UT US Q0 B92 at 04 16 12 28pm 21 www ActiveForever com Breadcrumb Breadcrumb is an easy and convenient way to receive regular Alerts specifying the location of the Device on a particular time interval that you select To select a Breadcrumb reporting interval for the Device log in to the Tracking Portal select Alerts from the main menu and click the Breadcrumb tab From the drop down menu select a tracking interval of 15 30 60 or 120 minutes Click the START button to activate Breadcrumb Alerts will be sent to designated Users at the selected interval Home Map History Aers Users Settings Apps Help Logged in as Jon Choate v Devices Gary v Speed Predator Breadcrumb Battery Breadcrumb Fstop Breadcrumb allows you to receive automatic notifications of the Device s location on an interval that you select e g Current Status ON every 15 minutes To set Breadcrumb select the desired time interval from the drop down menu 60 Minutes wv Update To deactivate Breadcrumb Alerts to all Users click the STOP button
31. raveled FURTHER to get to your receiver than they should have This can result in your GPS miscalculating its position because the signals may have traveled from feet to miles further to get to you than the path of a direct line of sight signal How Do We Get An Address for Latitude and Longitude We take the latitude and longitude and use publically available mapping systems like Google and MapQuest to calculate the addresses that are shown on our tracking server 33 www ActiveForever com
32. s ppm MRLE Edit Set Voice User Primay User Add User 13 www ActiveForever com 2 Way Voice If you have purchased a Monthly Service Plan that includes the 2 way voice feature then the wearer of the Device may initiate a call to the Primary User by pressing and holding the SOS Voice Button on the front of the Device for 3 4 seconds All three LED lights on the Device will light up red blue blue to indicate that the call was initiated The Device will place a call to the number listed as the Primary User or the selected Voice User A voice call will also initiate an SOS alert via text and or email to the authorized Users Home Map History Alerts Users Settings Apps Hep tovaesinas oncnoue Devices Gary v Users Filter By Current Device CJ You may designate up to 10 Users each of whom will be entitled to track the Device and receive email and or SMS text alerts if your plan provides To add a new user click the Add User button below The individual who originates the account is the Primary User and is the only person that has the right to designate additional users and determine what alerts those users will receive if any Name First Last Email Phone Actions d i _ eT oe i jibes Edit Reset Voice User Delete Edit Set Voice User Primay User Add User lf you have purchased a Monthly Service Plan that includes 2 way voice then your Device will arrive pre configured to call the
33. st standard mini USB charger Immediately charge the Device for at least 4 hours before first time use preferably next to a window or exterior door to receive the strongest possible GPS signal It is recommended that you completely charge the Device each evening if possible so that it will be at its peak performance SOS Voice The round button located in the lower middle section of the Device is the SOS Voice Button The SOS Button is for use in an emergency Holding down this button for two seconds or longer sends an alert to your pre determined emergency contacts Practice holding the SOS button down with the wearer so that he she is completely comfortable using this feature The SOS button is also the Voice Button and is for use when initiating a voice call from the Device available to users that have selected a monthly plan that includes Voice When the voice button is pressed and held down for four seconds or longer the Device will call the pre designated number listed in the Tracking Portal To hang up the call press the On Off button and the SOS button simultaneous for 5 10 seconds Voice The volume controls are located on the left side of the Device If you desire to turn the volume up or down press the buttons with the appropriate arrows 5 www ActiveForever com LED Lights There are three LED lights located on the front faceplate of the Device The light located on the left hand side is the Battery light The Ba
34. successive times When the SOS button is disabled it will still send and display an SOS message highlighted in Orange in the Reports window on the Map page but no Email or SMS Alert will be sent to any Users The default setting for the SOS button is Enabled If you wish to disable the SOS button click on the SETTINGS tab Scroll down to see the last settings option Use the drop down menu to change the Device to Disabled Click UPDATE Devices Gary Y To change your device settings simply scroll through and update the values below then click the Update button Adjust Horizontal Accuracy Horizontal Accuracy Submit Enter a value and press Apply Use caution in adjusting the horizontal accuracy Values can range from 30 250 The default is 75 SOS Status Enabled v lf desired you may disable the SOS Alert by selecting Disabled from the drop down and clicking the Update button No SOS Alerts will be sent to any User if the button is disabled but an SOS message will appear on the Reports page To activate the SOS Alert select Enabled from the SOS Status drop down and click the Update button Update Example of an SOS Help Me Alert delivered via email SOS Alert P Inbox x Active Halo Alerts alerts activehalogps com via amazonses com 3 29 PM 0 minutes ago to me SOS Laura 1249 W 10400 S South Jordan Salt Lake UT US Q0 B at 04 16 03 29pm 10 www ActiveFore
35. tings When you log into the Tracking Portal you will be directed to the Map page FIRST TIME USERS MUST GO TO THE SETTINGS PAGE to set your preferences for the Device You may re set or revise your settings at any time _ Home Map History Alerts Users Sewngs Apps Help Logged in as Jon Choate v Devices Gary v To change your device settings simply scroll through and update the values below then click the Update button Device Name Gary You may change the name of your device at any time Units of Measure Speed Distance You can specify English units together feet mph metric units together meters kph or a combination of both meters mph Time Zone Timezone Mountain Time v Specify the timezone vou want to see vour device reports displaved in Update Four important things take place in the Settings tab 1 Select a name for your Device and type that name into the box entitled Device Name Most people select the name or nickname of the person that will be carrying the Device 2 Choose the unit of measurement for the speed setting MPH or KPH and the distance setting feet kilometers 3 Select the Time Zone where you are located 4 The default setting for the SOS Alert on your Device is Enabled as shown in the SOS Status button of your Settings If the SOS is Enabled then an Alert will be sent to the Users you have designated when the wear
36. ttery light will flash red when the battery is low The Battery light will show solid red when the Device is charging and will turn off when the Device is fully charged The light located in the middle is the GSM light The GSM light will flash blue when you turn On the Device and will continue to briefly flash blue every 8 seconds when the Device is On The light located on the right hand side is the GPS light GPS Light 1 blue light Battery Light red light GSM Light 2 blue light Status Event Fast flash Trying to connect to network Slow flash Device connected to network Off Powered off Fast flash Position fixing Solid for 12 seconds then turn off GPS fixed Off Idlin Solid Charging Flash Low battery Solid for 10 seconds SOS button pressed Satellite Signal It is very important for the Device to acquire a satellite signal Please note that it may take several hours for the Device to obtain a signal initially For best results take the Device outside after charging or charge by a window Attaching Faceplates You have the ability to customize the look of your Device by interchanging the faceplates The faceplates come in 4 different colors black blue pink and green When removing a faceplate insert your fingernail in the notch under the faceplate located on the SOS end of the Device Carefully pull forward and the faceplate will pop off To replace the faceplate put the notched ends loc
37. u press the STOP button no Zone Alerts will be sent to any of your designated Users the Current Status notice will indicate OFF and the menu tab labeled Zones will be displaying a red circle icon with a minus sign in the middle Current Status OFF k Zone i If you would like to turn Zone Alerts off for a particular User or Users but not all Users please go to the Users tab press the Edit button to the right of the User whose Alerts you desire to modify select the applicable Device customize the Alert settings for that User and click the SUBMIT button When a Zone has been entered or exited Zone In or Zone Out Alerts will be sent to all designated Users based on the messaging options you have selected on the Users page Please note that because of satellite angles Zone parameters can be exceeded prematurely Experiment with Zone radius perimeters for optimal results 19 www ActiveForever com Zones can be changed at any time To edit a Zone Click the EDIT button next the Zone you want to change and the following screen will appear Alert When Entering Exiting fone Name vu vw Delete 1196 West South Jordan Parkway South Jordar Move zone to this address To adjust the pin associated with a zone drag the pin to your desired location and drop it To move the map place your cursor anywhere outside the radius then click and drag Apply zone to more Devices 1 000 Foot Radi w Save Cancel
38. ver com History To view or download the Device location data for a particular day select the History tab A monthly calendar will display the number of locates per day and the number of Email and SMS Text Alerts sent out per day To view the location data for a particular day click on the Locates link A map will then display all of the location data generated by the Device on that day To download the location data for a particular day click on the Export button and follow the prompts The downloaded information will be in Microsoft Excel format We retain your Device s historical information for approximately 3 months If you wish to maintain a record print the report or save the downloaded file Devices Gay y Pev Apr 2013 next Sunday Monday Tuesday Wednesday Thursday Friday Saturday 38 Export 20 Locates 8 Email Alerts 0 SMS Text Alerts 20 Locates 8 Emails 0 Texts 38 Export Month 28 www ActiveForever com Log Out Firmware To Logout of the Tracking Portal click the drop down arrow located at the far right of the main menu bar immediately to the right of your name and click Logout MOKE Tome map History Ales Users Settings CApPS Gf Hel ioooo inae on cone gt The following window will pop up to confirm your request Click Logout again Confirm Logout Are you sure you want to logout Logout
39. ver com Setting Up Alert Recipients Users Email and SMS Text The type of Alerts you are entitled to receive SOS Zones Predator Breadcrumb Speed Battery as well as how you are entitled to receive them SMS and or Email is determined by the type of Monthly Service Plan you have purchased If you have purchased a plan that does not entitle you to receive Alerts you may upgrade your plan at any time Assuming you have purchased a Monthly Service Plan that entitles you to receive all or some Alerts then your first step is to identify each of the individuals that you would like to receive the Alerts Todo so please log into the Tracking Portal and click on the Users tab The individual that made the initial purchase of the Device will be listed as the first user Primary User The Primary User s first and last name email address and phone number will be displayed at the top of the list To add an additional User s please click the Add User button in bottom left hand corner Home Map History Alers Users oSettings iApps HEIR toceesinasson coe Devices Gay Users Filter By Current Device a You may designate up to 10 Users each of whom will be entitled to track the Device and receive email and or SMS text alerts if your plan provides To add a new user click the Add User button below The individual who originates the account is the Primary User and is the only person that has the right to designat
40. vious page shown above and may make any desired changes Users Filter By Current Deyi You may designate up to 10 Users each of whom will be entitled to tack the Device and receive email and or SMS text alerts if your plan provides To add a new user click the Add User button below The individual who originates the account is the Primary User and is the only person that has the right to designate additional users and determine what alerts those users will receive if any Name First Last Email Phone ie egg ge eet Edit Reset Voice User Delete ET F ee E F Edit Set Voice User Primay User Add User Filter by Current Device To view the authorized users that are linked to a particular Device check the box at the top of the page next to Filter By Current Device This will display a list of users that are set up to track this Device Logged in as Jon Choate v Devices Gary Vv Users Filter By Current Device O You may designate up to 10 Users each of whom will be entitled to track the Device and receive email and or SMS text alerts if your plan provides To add a new user click the Add User button below The individual who originates the account is the Primary User and is the only person that has the right to designate additional users and determine what alerts those users will receive if any Name First Last Email Phone Actions ni ied Dede ee ee I Edit Reset Voice User Delete im g p Ehy
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