Direct Billing Manual
Contents
1. 22 23 24 25 2b 27 20 29 30 31 C 4 Manual Resubmit Technique Select 2 Immediate This means that any transaction that is returned Non Sufficient Funds will immediately go back into the pending buffer to be processed The next time that you click on the transmit button this item will be resubmitted to your client s bank for funding Option three is similar to option two except that the transaction is scheduled to be resubmitted after a certain number of days that you specify has elapsed Option four is used when you wish to resubmit each NSF item manually You would use this option if you like to call your client or their bank to make sure it s safe to try before you resubmit any item that is returned NSF And lastly option one is used if you would like to specify special days of the month to resubmit NSF items A good strategy would be to resubmit a transaction on traditional pay days such as the 1st and the 15th of the month IMPORTANT Remember the program will only RESCHEDULE the transactions automatically You still need to click on the transmit button each day to actually send the transactions out to be funded After you have completed entering your company information into this screen click on the OK button to save your company SELECTING A COMPANY Now that you have your company setup the next step is to select your company as the active company Ww Select Active2. The first method is to list the transactions scheduled for a particular client To pull up this list click on the Clients Listing button and then locate the client you wish to modify one or more transactions for a Clients Listing Button a P da j LT T Ti lisse a _____ eei 4 red Ficha ups n pow TZHELO Mihia M lios S THH Aripa Duara Modjo gt Lo Hurra Peker Hirra THINE ck Pad a i Par Se ar pon PS 4 JE e an fem Hw Double click on the client to bring up the Changing a Client Record Screen and then click on the tab labeled Schedule Charging Her SUMMER DPT SUMMER BREEZE 1 EAT 17339 SUM MER BREEZE AN 3 SH 339 TUN HDR DIESE E23 SUMMER BREESE SUM MER BREEZE IAE PELT SUMMER BREESE SUMMER BREEZE The scheduled transactions for this particular client will then display as above To change or delete a particular transaction locate the transaction on the screen above and double click on it Once you have the transaction displayed in the Changing a Schedule Record window then you can change some of the information listed or click on the Deleted box to prevent this trans
3. Smi Then hit the TAB key on the keyboard and the list will automatically jump to the closest match for the data that you typed in the locator s Rimase thie Clin Fil By First Name Last Name By Ful Hame By SSN By Customers TT SM sc E T Nahasspeemaspetic pru Dune Bas e bumble 23 34223 M21 Y Kent Beockman Brockman 2307 3409 Lionel Huiz Liora Huiz 87738877 21 Hage Simpson 123456705 V anidnuten Milhouse Vandiouen 2242714471 Durs Monlgomen Hed Hed Flander 90208582 Hakon Muniz Helson Muniz 23423423 Hich Arama Hii Arira 5253202 3421 Wiggum sinh ium 4 e m d It isn t import if you use upper or lower case characters so you type in Smith or smith and you will get the same results LOGGING IN After you have installed the program you can run the program by double clicking on the DIRECT Billing icon If the icon does not appear on your desktop you can click on the start button then click on the DIRECT BILLING folder and finally click on the DIRECT Billing option to run the program After starting the program the login screen will appear below asking you to type your User ID and Password Version 2 Copyright 1333 ACH Direct All Rights Reserved Mote 12 a Federal Crime to access someone
4. This ID should have been included in the package that was sent to after your application was processed and accepted from ACH Direct If you have not been assigned a COM ID yet you can type a 100 for the COM ID and DEMO for the COM Password until your application has been approved COM Password Enter the COM Password that ACH Direct has assigned to you here When you type the password in the letters will appear as stars or astericks on the screen This is normal and is just an added precaution to guard against prying eyes Transfer Option Select 1 All Companies You would choose option 2 if you were submitting transactions for multiple companies and wanted to submit transactions separately for each transmitter company Multiple Billing Divisions Do not check this You would only check this box if you were processing multiple billing divisions or entities through the same company and checking account An example of why you would use this option might be a medical practice that has multiple doctors If you wished the name of the doctor to appear on your client s statement rather than the name of the medical practice then you would set up each doctor as a separate billing division Chk Reader Installed If you have purchased the optional check reader then check this box This device is a great time saver and will also help to eliminate typographical errors Host Phone Enter the telephone number for the ACH Host computer here Som
5. s bank account without their permission User ID Password E mit login use the following User ID and Password User ID SYS Password ADMIN After typing SYS for User ID hit the TAB key on the keyboard to accept this and move onto the Password data entry prompt to type in ADMIN After typing in ADMIN for the password you can hit TAB key to move to the OK button and hit ENTER or you can simply use the mouse to click on the OK button If you haven t read the information under Standard Commands in the previous section please do so now It will Save you much time in learning the program as well as give you powerful tools for searching for and modifying data PROGRAM CONFIGURATION The next step in getting up and running is to configure DIRECT Billing to work with the equipment that you have as well as to set up some of the features that your company will be using To start the program configuration simply click on the following button m Program Configuration After clicking on the program configuration button the following screen will appear f System Defaults fei General Modem Com ID 1 Com Password Transter Option f All Companies C 2 Active Company Only Multiple Billing Divisions Chk Reader Installed HostPhone 1 760 862 9192 ID Enter the ID that ACH Direct has assigned to you for processing transac tions
6. this particular client it may be some other Frequency TIP If you would like to schedule a client to have transactions on the 1st and 15th of each month schedule transactions for the client twice Once with a starting date on the 1st of the month with a frequency of monthly and the second time with a starting date on the 15th with a frequency of monthly Client When you get to this data entry field a list of clients for the active company will appear Select the client from the Client List screen that you wish to schedule the transaction s for To select a client simply double click on the client or click on the client once and then click on the SELECT button Trans Type VERY IMPORTANT Be sure you are very clear on this field If you choose a Trans Type of Debit most common you will be deducting money from your client and depositing the funds into your account If you choose a Trans Type of Credit you will be deducting money from your account and give it to your client An example of using a Credit trans type would be for payroll Direct Deposit Amount When you get to this field the default amount you specified for your client will automatically display here You may override this amount or simply hit the TAB key to accept this amount and continue Description When you get to this field the default description you specified for your client will automatically display here You may override this descriptio
7. ACH DIRECT DIRECT BILLING Version 2 Quick Start User s Manual COPYRIGHT 1998 1999 by ACH DIRECT All rights reserved This publication is protected by copyright and all rights are reserved by ACH Direct It may not in whole or in part be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without prior consent in writing from ACH Direct This publication supports the software program DIRECT BILLING It is possible that it may contain technical or typographical errors ACH DIRECT provides this publication as is without warranty of any kind either expressed or implied ACH Direct 42 450 Bob Hope Drive 105 Rancho Mirage CA 92270 Trademark Acknowledgments DIRECT BILLING is a registered trademark of ACH Direct All other products and company names are trademarks of their respective owners DIRECT BILLING End User License Agreement for 1 Computer For use in the United States of America only no export NOTICE TO USER THIS IS A CONTRACT BY INSTALLING THIS PROGRAM YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT If you do not agree with the terms and conditions of this Agreement erase this program from your computer and return this program along with the rest of the package to ACH Direct or the location where you obtained it This package contains software Software and related documentation Documentation The term S
8. Billing there will be multiple tabs located at the top of the window By clicking on these tabs you are able to look at or modify additional information or present the information in a different sort order depending on what type of screen you are looking at The two basic windows are 1 a listing of information and 2 a data entry screen At the top of a listing or browse window you will typically see multiple tabs at the top of the window with the label by e g By First Name By Last Name etc By using the mouse to click on these tabs you will change the sort order in which the data is dis played on the screen as well as giving you the opportunity to use a locator to search for a specific record Using Locators By clicking on tab when viewing a listing or browse of information sometimes a white locator data entry box will appear directly below the tab that you click on Such as the example below The white locator data entry box is directly below the By First tab A locator is helpful in searching through a long list of data to try and find the information that you are looking for By clicking on a tab which has a locator data entry box below it you can type in a portion of the data that you are looking for For example if you were looking for someone with the last name of smith you could click on the tab Last Name below and type in Smith or some portion of Smith like
9. Company Division After clicking on the Select Active Company Division button a list of the companies that are in the system will be displayed Double click on your company to load your com pany as the active company You can confirm that your company is the active company by looking at the bottom right hand of the screen next to today s date Fe EM Bees ares hhe DIRECT Pisce Eili Diese F Ier a Dre f n Pn 1 Loa ker A DM sucer FESTIS T La Sil Ea ub x Ut ECT Ulli ECT cl hace Ete xc 151 t D CADA Bills Cu I ECT x s DUE ii V Hg x Dec Hi iras 75 illi itm LTT In the field closest to the date is the company that is currently active To the left of this is the name of the company or division that will appear on a client s checking account statement Again we are limited in the number of characters for the company name due to banking standards The definition of an active company is that all transactions scheduled reports generated and clients added or modified will be for the active company only Please make sure that you have right company active before performing any of these actions ADDING A CLIENT Now that you have selected your company as the active company you can now begin to add clients to the
10. OMPANY button to select the proper company to import your client information into After selecting the file to import you will be shown the window Assign fields for import Here you must highlight the field on the left which is the data from your comma delimited file that you created and the corresponding field on the right After highlight ing the field on the left and the corresponding field on the right click on the ASSIGN button and repeat this procedure until you have assigned all the fields that are appropri ate to be assigned Assign fields for Import Import Field Picture Alpha nurn Alpha nuim Alpha num A pha num Alpha num 192201 Alpha num 121000248 32322 322 CLE MENO CLI ExternallD CLI Firstame CLELastHarme CLEFullame Field 1 CLEBankMame CLEBankPhone CLEBankTranasitRout Field CL BankAccaunthu Field 7 CL Defaut Amount CLIE Address Field 2 oo Ma Jack Taylor 123 Main Street Bermuda Dunes ext Picture Strip header record field names Assign Auto Unassign Cancel Help The last step is to simply click on the OK button and your data will be imported into the Direct Billing program Note If you have a need to import schedule information it is possible but it is best if we do this for you Our programmers can convert your data from a wide variety of programs and in so
11. action from being submitted for funding The second method to change or delete a transaction is to click on the browse menu item located at the top of the screen and then click on Transactions gt Pending option from the pull down menu that appears when you click on the browse menu item S BEL II IM By By Data Eriy Personnel Bp Client s Hane Wii Brock Viki Brock 1 Aroak Wi Brock z Zr m Weni L 2 15 7599 Boca Bu 2 157 Ee Bb wien Encre md a 0 1 15 1536 Warp Eiche 1 0 i n SPS Sera 5 p un gn un uq ut sx usd A list of all the Pending Transactions will then be displayed as above and you can use one of the locators to find the particular transaction that you wish to change or delete Once you have found the transaction you wish to change or delete double click on the item to bring up the Changing a Schedule Record Window Lhanging Schedule Enny Info eject into ES Aurore Erin D escnplon 1 00 Mot a Debit C Dedi Enin Date Trance Daba Date 17 2591 998 1106 1480 10 24 1988 you change of the items on this window click the deleted box to prevent this transaction from being submitted for funding RESUBMITTING REJECTED TRANSACTIONS To resubmit a transaction that has been rej
12. al incidental or special damages including any lost profits or lost savings event if an ACH Direct representative has been advised of the possibilities of such damages or for any claim by any third party 5 Governing Law and General Provisions This Agreement will be governed by the laws in force in the State of California excluding the application of its conflicts of law rules This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods the application of which is expressly excluded If any part of this Agreement is found void and unenforceable It will not affect the validity of the balance of the Agreement which shall remain valid and enforceable according to its terms You agree that the Software will not be shipped transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws restrictions or regulations This Agreement shall automatically terminate upon failure by you to comply with its terms This Agreement may only be modified in writing signed by an authorized officer of ACH Direct 6 Notice to Government End Users If this product is acquired under the terms of a GSA Contract Use reproduction or disclosure is subject to the restrictions set forth on the applicable ADP Schedule contract DOD contract Use duplication or disclosure by the Government is subject to restrictions as set forth in subparag
13. any Listing el By Company Company ID T iD CompanyName TAddess Ade __100000 Corporation 555 1212 11254 Demabane Sth Floor Add Delete Close When your program is shipped to you there shouldn t be any companies listed on this screen To add your company to the system simply click on the ADD button IMPORTANT For our purposes the definition of Company is a business that you are employed by to conduct DIRECT Billing transactions Each company must be approved and registered with ACH Direct before any transactions can be pro cessed If you are going to be electronically crediting or debiting money from an entity that just happens to be a business employee corporation etc then you would set that entity up as a client Or to put it another way a company is you and everyone you do business with is a client At least as far as DIRECT Billing is concerned After clicking on the Add button the Adding a Company Record window below will appear m Changing a Company Record General NSF Handling Divisions Company ID m Company M ame Demo Company Address 1234 Street City S tate zip Palm Springs 32262 Contact Phone r60 862 9962 260 834 0572 Default Entry Description Membership Cancel Company ID Enter the ID that you ACH Direct assigned to your
14. ation accept the default by clicking on the Next button 8 The next screen will ask you which Installation Type you would like to use Accept the default of Complete by clicking on the Next button Installation Types C Custom Select install options 7 Minimal Laptop Back gt Cancel 9 The next screen will appear showing you where the program will be installed It will also show you the amount of free space that is required to install the program as well as the amount that is available on the drive that you selected If you are satisfied with these selections simply click on the Finish button to continue 10 The setup program should then load the DIRECT Billing program for you and create a program group called DIRECT BILLING along with the icons for the DIRECT Billing program and Import Manager program 11 That s it The program is ready for you to start using Networks If you have installed the program on a network you will need create shortcuts for the additional computers that will be accessing the program There is no need to run the setup program on the additional computers since all program files and data are located in the directory that you installed to STANDARD COMMANDS Throughout the DIRECT Billing program we have used a standard Windows interface to make the program extremely powerful user friendly intuitive fast to learn as well as being streamlined to make your job eas
15. client On Hold or in a Deleted status no transactions for this client will be processed This way you may retain the history on the client without totally removing them from the system Bank Name amp Phone This field is optional and you may skip entering the rest of data entry fields by clicking the OK button at this time Otherwise you can enter your client s bank name and phone number in these fields Client Address After entering your client s street address the program will jump to the field to key in your client s Zip Code By typing in your client s zip code the city and state fields will be filled in for you automatically If the city or state information is not filled in correctly you may override this information by typing in the proper information for the city and state SSN DOB amp Cust ID These fields are optional and are provided to help you locate a client in the method that you are accustomed to Comments You can click on the comments tab near the top of the window You can put any comments and information about this client that doesn t fit on the General tab This information is strictly for your own use and is not transmitted Click on the OK button to save your information NOTE Clients are associated with a company and can be shared across multiple divisions SCHEDULING TRANSACTIONS Now that you have setup your company and added one or more clients you are ready to start schedu
16. company after it s application was approved If you have not yet gotten your Company 10 then you can enter any number here and change it to the proper ID number when your company is fully registered with ACH Direct Company Information Simply enter your company s information in these fields Hit the TAB key to move from field to field If you need to return to a previous field you can hold the Shift key down and then hit the TAB key to move back up IMPORTANT When entering any address into the DIRECT Billing program it moves to the zip code before entering the city and state If you enter the zip code then DIRECT Billing will automatically fill in the proper city and state Just one of the many great time savers that you ll find when using DIRECT Billing Default Entry Description This is the default description that will appear on your client s checking account statement that describes what a particular transaction is for Examples might be Ins Payment Membership etc This description is only a default you can override this description at any time for any transaction Note Unfortunately due to banking standards we only have room to place 10 characters of information in this field m Changing a Company Record General MSF Handling Divisions Smart Dates a Ee Resubmit Method m a 8 9 10 11 12 13 14 71 SmartDates 2 Immediate 1515 17 13 18 20 21 C 3 Delayed
17. e telephone systems require an 8 or a 9 to be dialed before the telephone number and some systems require a long distance code to be entered after the telephone You can put a delay in the dialing process by putting a comma in the dial command e g 9 1 760 862 9192 Modem Options Click on the Modem tab near the top of the System Defaults window to configure your modem Most of the options on the screen will not need to be changed other than the COM Port that your modem is attached to If you need help configuring DIRECT Billing to work with your modem you can contact our technical support depart ment for help System Defaults mje Es General Modem Flewt antral C Mane C Hardware C Both ComPart C COMI COMBS Baud Rate C 2400 C 38400 9500 C 57800 C 14400 C 115200 C 19200 DTR On C Of Madem Reset ATZ Modem Dial ATDT Modern Init AT amp C1 amp D2 amp K3 Cancel After you have completed configuring the program simply click on the OK button to save your changes ADDING A COMPANY Now that you have the DIRECT Billing program configured the next step is to add your company information into the system To get a list of the companies that are currently installed in your system simply click on the Company Maintenance button E Company Maintenance After clicking on the Company Maintenance button the following screen will appear Comp
18. e user s password A very common practice for passwords is to combine two unrelated words at the password e g CATGREEN Multi Company Access By clicking this the user can access any of the companies that are setup in the system If this option is not selected the user will only have access to the one company that is currently active when you created the user Multi Biller Access By clicking this the user can select different billing divisions to work with If this option is not selected the user will only have access to the division that is currently active when you created the user Security 1 Administrator Users with administrator access have total access to all features of the Direct Billing program 2 Transmit R W Users with Transmit R W access can add modify and delete clients and transactions They can also resubmit and transmit transactions but they cannot access any of the administration features such as adding users and other admin functions Read Write Users with Read Write access can do everything that a Transmit R W user can except for the transmit function 4 Read Only User can only look at information and print reports Once you have entered all the information in this window click on the OK button to save the user CHANGING DELETING A TRANSACTION To change or delete a scheduled transaction there are two ways to retrieve a list of the transactions that have yet to be transmitted
19. ected click on the Browse gt Transactions gt Rejected item from the pull down menu located at the top of the screen A list of all the rejected transactions will then be displayed X By TiansacionH Data Cheri s o hat To resubmit a transaction simply double click on the transaction you wish to resubmit and the Changing a Schedule Record window will appear A simple NSF can be resubmitted without any additional information entered and depending on how you configured your Direct Billing resubmit technique may be automatically resubmitted for you Otherwise simply click on the Reject Info tab and click on the RESUBMIT button Changing Schedule Enity Into Into 11 01 1558 NSF_COUNT 0 Reject Code No Resuberal Daa Peg _ C Bank Account Humber 122455 755201 2345 Other rejected items may require additional information entered before you RESUBMIT them Contact our client service department to help with any items that are rejected for reasons other than Non Sufficient Funds IMPORTING DATA It is possible to import your client s information from other programs you may have that information stored in To be able to import this data you must be able to export the data fr
20. er then the transactions will not be processed 2 Even if you do not have any transactions to submit it is a good idea to call the host computer on a regular basis especially for the days immediately following submitting a batch so that the DIRECT Billing program can receive rejected transactions and confir mation of funding from the host computer ADDING USERS amp SECURITY In many companies only one person will be using the Direct Billing program but in others there may be many users accessing the system that will need various levels of access to the program By clicking on the Authorized Users button you can add users to the Direct Billing program D Authorized Users Button After you click on the Authorized Users button a list of all the users in the system will appear E futhnnized Wenig By Maree By User ID To add a user simply click on the Add button to bring up the Adding a User Record window Users User ID 5775 Nama Admirizz EE Mul a alc ctr ste C I Heads 4 Fised Ire USER ID Usually enter the User s first name and the first letter of the last name here e g 5 however you can type anything you like here This is what the user would type when logging in on the Log in screen when you first run the program Name The User s First and Last Name Password Th
21. g your client s bank account for the amount specified NOTE This procedure works especially well for lockbox operations If a client is already in the system then prior authorization has been given Otherwise if the client is not in the system then an authorization form must be obtained before the transaction can be processed electronically TRANSMISSION OF TRANSACTIONS Now that you ve successfully created some transactions the next step would be to trans mit any transactions that are ready for funding Only the transactions that are due to be funded or are past due to be transmitted will be sent To transmit the transactions simply click on the Transmit Transactions button Al Transmit Transactions Button The Communicate with Host window will then appear below showing the details of the transactions if any that are about to be sent to the host computer If you are satisfied with the information on the screen click on the DIAL button to complete the process Communicate with Host Generate Transmit File Debit Records 11 Connected to Host Credit Records 0 LI ID User ID Accepte Password Accepted Transactions Submitted Debit Amount 235 100 00 Transactions Received Credit Amount 0 00 Logging Off System Balance 23 100 00 cancel NOTES 1 If you do not have the correct COM ID or COM Password or if your company is not registered in our host comput
22. hts to use the Software to another person or legal entity provided that you transfer this Agreement and transfer or destroy the Software including all copies updates and prior versions and all Documentation to such person or entity and provided that you retain no copies including copies stored on a computer Transferring your rights to use the Software does not obligate ACH Direct to process any transactions that are submitted from said person or entity Each person or entity must submit an application to ACH Direct and after approval by ACH Direct can use the Software to process transactions 4 Limited Warranty ACH Direct warrants to you that the Software will perform substantially in accordance with the Documentation If the Software does not perform substantially in accordance with Documentation the entire and exclusive liability and remedy shall be limited to either at ACH Direct s option the replacement of the Software or the refund of the license fee you paid for the Software ACH Direct does not and cannot warrant the performance or results you may obtain by using the Software or Documentation The foregoing states the sole and exclusive remedies for ACH Direct s breach or warranty Except for the foregoing limited warranty ACH Direct make no watranties expressed or implied as to non infringement of third party rights merchantability or fitness for any particular purpose in no event will ACH Direct be liable to you for any consequenti
23. ier The main commands or Standard Commands that you will be using throughout the program include the use of the TAB key to move from field to field using locators to search and retrieve data and using tabs to display additional information and search options The TAB key The TAB key located towards the upper left hand side of your keyboard typically above your Caps Lock key is a very important key that is used in literally every window or screen of the DIRECT Billing software program When you have a data entry screen such as the program log in screen below you fill in the data entry prompts by typing in the response to each prompt followed by the TAB key By pressing the TAB key the program accepts your input and moves on to the next prompt If you need to return to a previous prompt you can continue hitting the TAB key until it cycles back to the data entry prompt you need to modify or you can hold the Shift key down and press the TAB key to return to the previous data entry prompt Another method to select a data entry prompt is by highlighting the field you wish to enter modify data in with the mouse and by clicking on the left mouse button Version z Copyright 1999 ACH Direct All Rights Reserved Mote Federal Crime to access someone s bank account without their permission User ID Password E xil Using tabs When you pull up almost any screen in DIRECT
24. ling some transactions To schedule a transaction simply click on the Schedule Transactions button and the Transaction Sceduler window will display B Schedule Transactions Button lama BS TR Schedule Transactions y of Kanth Billing Eni Company 121 Trangmit Date 5 4 Frequency Monthly Client Liane Hutz Trans Type Debi Credit Amount 5600 00 Description Mart Show balance due on slabernend Confirmed QuivExit Billing Entity This is the name that will appear on your client s checking account as the name of the company conducting the transaction If this is not the correct billing entity or division click on the CANCEL button and select the proper company and division 1st Transmit Date This is the date of the first transaction that you are scheduling It will default to today s date but you can change it to any date you wish If the date that appears initially is not today s date then your computer s clock may not be set correctly and will need to be adjusted Qty This is the number of transactions that you are scheduling for a particular client Frequency This is the Frequency in which the transactions will reoccur If you are only scheduling one transaction then it doesn t matter what frequency you choose Typically transactions reoccur monthly but depending on your business or the circumstances of
25. me circumstances write programs to convert files from one application to another on a recurring basis Unfortunately due to the complexity of such an undertaking this service cannot be provided free of charge To receive a quote on this service simply call our customer service department and one of our analysts will return your call to evaluate the project AUTHORIZATION It is important that you get proper authorization to process your transactions electronically In fact it is so important that we decided to devote an entire section to this topic In order to have authorization to access a client s bank account electronically you must have written permission from the owner or authorized agent of that bank account Failure to follow this procedure is a federal offense and can land you in a heap of trouble including but not limited to large fines and jail time Please keep the proof of authorization for two years after the late date a transaction was processed We have included a sample authorization form with this program to give you an example of how to comply with the laws and rules and regulations The example that we have included can be ordered in quantity for your use and also contains information for your client about the advantages of using Direct Billing Authorizations can be included into your existing contracts between you and your clientele or can take the form of a separate item such as an authorization card or brochure If yo
26. n or simply hit the TAB key to accept this description and continue Show balance due on statement Check this box if you wish to show on your client s checking statement the balance due or pending transactions each time on of these transactions are funded NOTE Some banks may not display this information and it may cause the time required to generate the transmit file to increase greatly After you have completed entering the information for the Transactions Scheduler screen simply click on the OK button By clicking on the OK button the CONFIRMED button will become active Please reread the information on the screen to confirm that the information is correct and then click on the CONFIRMED button only after you are 100 sure that everything is correct In the example on the previous page Demo Company is going to schedule 5 monthly payments of 600 00 for Lionel Hutz The description that will appear on Mr Hutz s checking account is Mort Pymnt and the first transaction will occur on 12 7 1998 and will repeat 4 more times on the 7th day of each month following the first transaction A balance due or payoff amount will not appear on Mr Hutz s checking account ONE STEP QUICK ENTRY In instances where you only wish to schedule one transaction for a client such as check by fax or lockbox you can use the One Step Quick Client Item Entry option to schedule a transaction much quicker than using the other methods T
27. nstall the Software on one home or portable computer However the Software may not be used on the secondary computer by another person at the same time the Software on the primary computer is being used Make one 1 backup copy of the Software 2 Copyright The Software is owned by ACH Direct and its structure organization and code are the valuable trade secrets of ACH Direct The Software is also protected by the United States Copyright Law and International Treaty provisions You must treat the Software just as you would any other copyright material such as a book You may not copy the Software or the Documentation except as set forth in the Use of the Software section Any copies that you are permitted to make pursuant to this Agreement must contain the same copyright and other proprietary notices that appear on or in the Software You agree not to modify adapt translate reverse engineer decompile disassemble or otherwise attempt to discover the source code of the Software Trademarks shall be used in accordance with accepted trademark practice including identification of trademark owner s name The use of any trademark as herein authorized does not give you any rights of ownership in that trademark Except as stated this Agreement does not grant you any rights to intellectual property rights in the Software 3 Transfer You may not rent lease sublicense or lend the Software or Documentation You may however transfer all your rig
28. o perform this function simply click on the One Step Entry button Efa One Step Entry One Step Quick Chent ltem Entry ACCOUNT Check ______ FirstLast Address Phone 0005 000 0000 Biller Total image Salo TransactionType Amount 000 Debit Description Credit Transmit Date 371171383 Cancel If you have the optional check reader installed simply swipe the check at this point and the client s bank account information will appear above If you don t have the optional check reader simply enter the client s bank account information at the top of this window After swiping the check or keying in the bank account information and check number and pressing the tab key the program will move to the First Last Name prompt When the program does this it means that there is no record of this client in the system at this point and you must fill in the client s name address and phone number information If the client has already been enrolled in the DIRECT Billing program then that client s personal information will appear in these fields automatically and the program will move the cursor down to the amount field located near the bottom of the window At this point simply type in the amount and description of this transaction and then choose if you are going to be debiting your client s bank account or creditin
29. oftware shall also include any upgrades modified versions and updates additions and copies of the Software licensed to you by ACH Direct ACH Direct grants you a nonexclusive license to use the Software and Documentation provided that you agree to the following 1 Use of the Software You may Install the Software in a single location on a hard disk or other storage device of up to the number of computers indicated in the upper left corner of this license agreement Provided the Software is configured for network use install and use the Software on a single file server for use on a single local area network for either but not both of the following purposes 1 permanent installation onto a hard disk or other storage device of up to the number of end user licenses purchased or 2 use of the Software over such network provided the number of different computers on which the Software is used does not exceed the number of end user licenses purchased For example if there are 100 computers connected to the server with no more than 15 computers ever using the Software concurrently but the Software will be used on 25 different computers at various points in time the number of end user licenses which you need is 25 Special pricing for additional licenses is available through ACH Direct Please contact them directly to purchase additional end user licenses The primary user of each computer on which the Software is installed or used may also i
30. om the program into a standard comma delimited file If your program does not have an export option or you need help in exporting your data you may call one of your technical support staff We may not be able to help in all instances but we have powerful tools to access a wide variety of database structures and can convert the data in the majority of the instances If your program supports an export option you usually have the option to specify the file name If possible call the file CLIENTS CSV If this is not possible don t worry The import program can import any file name To import the file that you have created choose the Admin gt Import Export gt Import Client Information option from the Admin pull down menu The Import Manager will then ask you to enter your UserlD and Password Next you will need to specify the name of the file which contains your client data e g CLIENTS CSV as well as the location of the file This is a standard Windows file browse select window that you should have no problem in finding the file you are looking for If your import file does not end with the CSV extension then choose All Files from the List Files of Type prompt fies ed spes Ditt NOTE At the bottom right hand corner of the screen will be the name of the company that you will be importing the client information into If this company is not the correct company then you can click on the CANCEL button and then the SELECT C
31. raph 1 of 252 227 7013 Civilian agency contract Use reproduction or disclosure is subject to 52 227 19 a through d and restrictions set forth in the accompanying end user agreement Unpublished rights reserved under the copyright laws of the United States ACH Direct 42 450 Bob Hope Drive 105 Rancho Mirage CA 92270 INSTALLATION 1 If you are using a virus detection utility disable it before running Setup If you do not disable the utility Setup may conflict with it and not run 2 Insert DIRECT Billing CD into your CD ROM Drive 3 Click on the Start button on the lower left corner of your screen 4 Click on the Run option from the menu that pops up after clicking on the Start button 5 Inthe Run box you can type a command to Open a program at the prompt type D Setup and then click on the OK button If the drive letter of your CD ROM is not D then substitute the D with the appropriate drive letter Welcome 3 welcome to Setup for Direct Billing v2 We recommend that you exit all windows applications before continuing with the installation you wish to continue 6 The Welcome to Setup screen Above will appear next and click on the Next button to begin the installation process 7 The next screen will ask you to type the Folder Name that you would like to install the DIRECT Billing program into Unless you have a need to install it to a different loc
32. system To add a client simply click the Clients Maintenance button a Clients Maintenance Button After clicking on the Clients Maintenance Button the Browse the Clients File screen will appear below with a list of all the clients if any that have been entered for this com 1 Browse the Chena File Bp Fist Name Bs Last By Full By SSN Bp eee ee Eee eee a eden Apu See ree ko mardi Gumbi Bama Gunti Brackman Kent Hutz Lice Hutz Simpar Samnson Vantaa Whose ard Bum Moni gore Flare r Hed Frons Hach Arewia wage vga Click on the Add button to create a new client record Adding a Clients Record General Comments Schedule First Last 1 Transit Routing Number Account Number Default Amount Default Entry Descriptions 0 00 Bank M ame Bank Phone Chent Address City S tate Zip C nHald l Phone 000 000 0000 Deleted SSN DOB Cust ID Account Checking C Savings Status Current Cancel Help First Last Name Simply type your client s first and last name here If you only have one name such as a company you can place a period in either the first or last name field Transit Routing Number This is a nine digi
33. t number that is located at the bottom of your client s voided check It is typically located at the bottom left hand corner of the check If you purchased the optional check reader you would simply slide the check through the reader at this time and the Transmit Routing Number and the Account Number would be filled in for you automatically Account Number The length of this number can be as many as 17 characters and can possibly contain dashes as part of the number although not commonly The easiest way to identify this number is to eliminate the 9 digit number Transmit Routing Number and the check number also listed at the top right of the check from the digits at the bottom of your client s check The remaining set of numbers is your client s bank account number Again if you purchased the optional check reader this information would be filled out automatically for you simply by sliding the check through the reader Default Amount This is the default amount that your client will be charged when you are scheduling transactions You can override this amount at the time you schedule the transaction s Default Entry Description This is the default description that will appear on your client s checking statement for the transactions that you schedule You can override this description at the time you schedule the transaction s Account Type Enter the type of account that your client s check is drawn upon Status If you put a
34. u have any questions about authorization please contact us and one of our client service managers would be more than happy to answer your questions about compliance As a further aid to help you understand all the laws and regulations we have included a copy of the Electronic Fund Transfer Act or Regulation E in this program To view or print this information simply click on the Help gt Regulation E pull down menu located at the top right hand of the screen If you have any questions regarding compliance to Regulation E that our service managers are unable to answer for you we recommend that you to discuss your concerns with your counsel
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