the user`s manual
Contents
1. After you make a selection systemd brings you back to initial menu where you already see a field for the entering of data for search in hte field of your choice IBAN 1 1 IBAN 1 1002715601 2008 1 4 BG41CECB97901002615501 2008 1 1 You dispose of the following opportunities for the search For search in text fields as Reasons for payment Client s acc2. db db d 3 3 1 Transfers in BGN The following symbols mean The sign means that the field is mandatory to be filled in You can review the corresponding record without the right to change it From here you can change the record of payment documents with a bank status pending client s confirmation where the preliminary given status of the payment order is Unsent p lt For payment orders with the status Booked In process and Pending available balance with the preliminary set by you status Sent you cannot change the payment document record Ji You can any record to avoid second entering of the transfer fields Once you copy the record while reviewing the payment document before confirming the record with your password you need to pay attention whether you have loaded the new requisites of the payment or
3. The administrator can also manage the users rights for work in the system You can restrain the access of a user to make a specified kind of payment orders To change the users rights for work in the system from the menu Card file you should select Users rights n e Mu scene MDC 528 ODER 6 16565 E 2 Lg 2 deso 2 Z 2 2 E 2 ledex4 e m e ledex3 B 2 2 A 3 OPERATING MENU IN CCB ONLINE 3 1 CARD FILE MENU 3 1 1 Information about the user This object gives you information about the data supplied by you in the application for registration 3 1 2 Correspondents to transfers Here you can create as new records your counterparts to the benefit of whom you will make payments This will ease your work with the system as in case of transfer order you will be able to select certain partner without having to enter again the information about him You can add a new record with
4. C online MANUAL TABLE OF CONTENTS 1 INITIAL REGISTRATION 1 1 Submission of application for registration 1 2 Certificate Generation and Installation 1 3 Choice of a security level 1 4 Confirmation of the application in a bank office or branch 1 5 Storage of the certificate 1 6 Registration of a UES for work with CCB ONLINE 1 7 Non active destroyed certificate 1 8 Forgotten password 2 ENTRY IN CCB ONLINE 2 1 Types of users 2 2 Adding of users 2 3 Installation of a new user certificate 2 4 Accounst management and creation of specimen management of users rights 3 3 OPERATING MENU IN CCB ONLINE 3 1 CARD FILE MENU 3 1 1 Information about the user 3 1 2 Correspondents to transfers 3 1 2 Transfers correspondents under SWIFT 3 1 4 Password change 3 1 5 SMS code generation and confirmation 3 2 ACCOUNTS MENU 3 2 1 Client s accounts 3 2 2 Opening of a current account 3 2 2 Opening of a deposit account 3 2 4 Application for closing of an account 3 3 TRANFERS MENU 3 3 1 Transfers in BGN 3 3 2 Currency transfers 3 3 3 Purchase and sale of foreign currency 3 3 4 Others 3 3 5 Registry 3 4 REPORTS MENU 3 4 1 Accounts balances 3 4 2 Accounts statements 3 4 3 Movements on the accounts 3 4 4 Maturities of deposits 3 4 5 Received transfers from other banks 3 4 6 Received currency tranfers 3 4 7 Reports for transfers 3 4 8 State of loans 3 4 9 Currncy exchange rates with which the bank operates 3 5 CARDS
5. paragraph 7 and article 6 paragraph 5 item 3 of the MMLA plus the reason You can print out the declaration from the bank site Registration for CCB ONLINE Contracts and forms Once the currency transfer has been booked you can print out the document tick the empty box and press Print Currency transfers on accounts in the bank From here you can order a currency transfer to accounts in CCB branches as well as to purchase or sell currency on your accounts regardless whether they are in the same or different bank branches One of the accounts to which or from which you make the order can be in BGN A necessary condition is the currency transferred to correspond to the recipient s currency account 3 3 3 Purchase and sale of foreign currency Negotiation of an exchange rate in case of sale of currency To negotiate an exchange rate the amount should be above the BGN equivalent of 10 000 To this end you need to go to the menu Transfers Purchase and Sale of currency Negotiation of an exchange rate in case of sale of currency After you enter the necessary information in the fields a rate code will be formed that you can use for the purchase and sale of currency With this code the transaction will be booked at the negotiated rate Purchase and sale of foreign currency You can purchase or sell currency on your accounts regardless whether they are in the same or different bank branches If you have a negotiated rate from the
6. MENU 3 5 1 Issued cards 4 UPLOADING OF FILES AND MASS PAYMENTS 5 5 MASS CONFIRMATION OF DOCUMENTS 6 6 HOW TO PRINT OUT A DOCUMENT FROM THE SYSTEM 7 DATA SEARCH AND SORT IN THE SYSTEM 7 Fast filter field 7 2 Enlarged filter field 71 3 Sort and sort delete field 1 INITIAL REGISTRATION To use the CCB Online service you will need 1 To register at the electronic bank address in the Internet 2 To install a digital certificate 3 To fill in an application for initial registration in a branch or bank office for legal entities the branch office where the company accounts are serviced To have access to CCB Online you need to have installed a digital certificate f the CCB or to possess a UES universal electronic signature issued by a provider of certifying services Infonotary Bankservice Information servicing Spectar that you can register for work in CCB Online Important The installation of the certificate should be made from the same PC and browser from where the application for initial registration was sent SECURITY LEVELS FOR ACCESS TO THE SYSTEM The system offers a high and a low security levels depending on the used type of certificate a digital certificate or a UES The highest security level for individuals or legal entities Use of a Universal Electronic Signature UES issued by a provider of certifying services The signature is saved on a chip card and it is accessed only with the enter
7. appear automatically from the system IMPORTANT If your browser is Internet Explorer version 7 0 Windows XP for the appearance of the security levels you need to allow the Active X Control Above step 1 Select a security level the following message appears The website wants to Run X Active Control once you press the button Run and Retry the security levels will visualize If you work with Windows Vista and your browser is Internet explorer version 7 0 you can use a previously installed certificate but you cannot generate and install a new one The generation and installation of a new certificate with Windows Vista is possible if you use the Mozilla Firefox browser The installation of the already generated certificate follows 2 The certificate installation shall be made only on the PC from which you have submitted your application for registration Press the Installation button To the message that appears after answer with x This Web site is adding one or more certificates to this computer Allowing an untrusted Web site to update your certificates is a security risk The Web site could install certificates you do not trust which could allow programs that you do not trust to run on this computer and gain access to your data Do you want this program to add the certificates now Click Yes if you trust this Web
8. bank you should write the rate code in Cyrillic in the corresponding field If you don t have a negotiated rate the transfer will be booked at the bank daily rate and the Code field will remain empty In cases of currency sale in the field I wish to transfer the amount of you should indicate the BGN equivalent of the transfer For instance if you wish to sell 320 EURO calculate their BGN equivalent at the bank buy rate and fill in the sample 3 3 4 Others Transfer order for direct debit From this object you can send an application for direct debit to a CCB branch or to other banks Entering of reason NSSI shall be filled in only in cases when you initiate an application for encashment to the National Social Insurance Institute The reason shall be filled in pressing You fill in Reason for payment when you initiate the encashment to your counterparty In this case you don t fill in the above field When you order an application for direct debit to NSSI the reason for the transfer is filled in Entering reasons 3581 and the reason below shall not be filled in Payer field select a record from Transfers correspondents if you have created record and respectively the fields payer s IBAN payer s name payer s bank name payer s bank BIC are loaded automatically with the selection of a counterparty 3 3 5 Registry Booked documents It allows you to see all ordered and booked documents payment order
9. of NRA in CCB AD are executed till 16 00 the latest Payment order Payment note to the budget multiple lines This object shall be used when you need to pay to Administrators of revenues i e NRA Customs Agency etc and you need to pay more than one different liability For the multiple line payment order it is mandatory that the recipients IBAN has as 13 th digit 8 In the field Type of payment the payer account shall not be filed in as it is loaded automatically after you have filled in the requisites of the multi lines document In the field Liable person BULSTAT of the liable person for legal entities Personal No of the liable person respectively for individuals you shall enter the data of the liable person If the client is a foreigner you need to fill in the mandatory field Personal number of a foreigner 3 3 2 Currency transfers Negotiation of an exchange rate If you wish to obtain a preferential exchange rate for the purchase of sale of currency for the equivalent of over 10 000 BGN you should make a record Negotiation of an exchange rate After the exchange rate has been confirmed by the bank a Code of the exchange rate is made that will be used when entering the currency transfer With this exchange rate code the transactions will be booked at the negotiated rate Currency transfers to other banks and abroad From here you order currency transfers in ht country and abroad Transfers to
10. payments orders for them WORK IN CCB ONLINE WITH AN ACCOUNT TO WHICH THERE IS AN ISSUED DEBIT CREDIT CARD If you have an issued debit card to your account and you wish to make transfers in the system you need to fill in a form in a bank branch for a change of parameters in which you can state an amount for card transactions and the balance beyond the amount you have stated you can use to make transfers in CCB Online The types of cards with which you can make payments in CCB Online are Comfort and Guaranteed For the Guaranteed credit card you will also need to fill in a form for a change of parameters SMS CODE FOR CONFIRMATION OF PAYMENT ORDERS FOR INDIVIDUALS ONLY If you are registered as an individual you can request the use of the SMS code service for confirmation of payment orders To this end you will need to state in the application which you will fill in a bank office or branch that you wish to receive an SMS code for confirmation of the transactions that you make with your accounts The SMS code is completely free for clients who wish to use this service for CCB Online 1 5 STORAGE OF THE CERTIFICATE After the successful installation of the certificate it is recommended that you save it on an external device disc floppy disk USB Otherwise it can be destroyed in case of operating system reinstallation change of Internet provider etc Steps for the export save of certificate on an external device If you use
11. site Otherwise click No YES Next message shows that you have successfully installed your certificate VBScript x Your digital ID has been successfuly installed Windows shown above hold if you use the Internet Explorer browser In case of use of another type of browser steps are similar 1 4 CONFIRMATION OF THE APPLICATION IN A BANK BRANCH OR OFFICE To be able to operate with the system your application needs to be confirmed in a bank branch or office For that purpose you have to fill in an Application for registration for the performance of bank transactions via Internet ADDING OF NEW ACCOUNTS TO AN EXISTING REGISTRATION To add new accounts to your CCB Online registration you need to fill in an application in a bank branch for the registration of an individual or a legal entity for the performance of bank transactions via the Internet In the form you state the you accounts with which you will operate in the system in order to be added to your registration You can order an operating regime of your accounts via the Internet The account is used only for information in this case the client can only monitor the movements on the account but he cannot make payments This is convenient when you wish only to follow the movements and balances on your accounts The account shall be used as active in this case you can not only follow the movements and balances on your accounts but you can also pass
12. used when you need to search in more than one field After pressing the Enlarged filter a windows opens where you have the opportunities to enter the data you search for and here you can also use the symbols described above and 7 3 SORT AND SORT DELETE FIELD After pressing Sort a window opens which gives you the opportunities to organize the data sort in the way you wish Sorting is made clicking on the fields you wish The sequence of sorting depends on the order in which you have marked the fields
13. user profile and selects the menu Certificate renewal then he she confirms with he Administrator password After these actions you will be able to enter the system successfully with the new user s ID If the user wishes to use a high security level it is advisable for certificate holder users to have a UES that he should register for work with CCB Online from Registration of a universal electronic signature for work with CCB Online for more details see item 1 6 2 4 ACCOUNTS MANAGEMENT AND CREATION OF SPECIMEN MANAGEMENT OF USERS RIGHTS applies for legal entities only Specimen in CCB Online are created only by the Administrator of the legal entity and refer only to certificate holder users as only they have the right to sign payment documents The Specimen service allows to the Administrator to create and manage alone the limits and payment documents signature rights in the system To this end from the Card file menu the Administrator has to select the Accounts management button All registered accounts for work in the system appear For each account it can be seen who of the created users has the right to operate with it In your opinion you can withdraw the rights of certain user to work with accounts registered in CCB Online For a given account press the magnifying glass button in the Users column and a user s list appears as shown on the picture From here you can see whether the user is
14. Certificate generation and installation After the entering of the user name and password stated in the application for registration you should press the Login button and select the option Issuing of a certificate 1 3 CHOICE OF A SECURITY LEVEL 1 option If you have correctly installed on your PC chip card and card reader you can select a Smart Card security level Then the certificate shall be saved on the chip card 2 option With an Internet Explorer browser you select the Software High Level security level which is marked in the system 1 Ha smart Software High Level C Datakey RSA CSP Smart Card Gemplus Infineon SICRYPT Base Smart Card CSP Software Low Level Software High Level Microsoft Strong Cryptographic Provider SafeNet RSA CSP Smart Card Cryptoflex e Siemens Card API CSP 3 option With a Mozilla Firefox browser you select High grade a high security level The security level determines the length of the pair of keys private and public Therefore we recommend the use of keys with a length of 1024 bits or 2048 bits which is achievable selecting the Software High Level Steps follow Certificate generation and Installation Press the Yes button to the messages that
15. Entering of a new record In the form you shall fill in Correspondent s name correspondent bank bank BIC IBAN of the transfer recipient description you can fill in the field as you like This will help you select certain partner easier In the last menu Active with a dropping down menu select YES For legal entities change in object is made only by the user who has created the partner record 3 1 2 Transfers correspondents under SWIFT Here you can create as records your counterparts to whom you will order currency transfers in the country and abroad 3 1 4 Password change This field allows you to change the password in any time each user changes his her password In the Password for access field fill in a new password with which you will enter the system from now on in the Password confirmation field confirm the new password and at the next step confirm the password change with the password you used to enter the system 3 1 5 SMS code generation and confirmation applies for individuals only If while filling in the documents for your registration in the bank you have stated that you wish to use a SMS code as an additional protection for preparation of payment documents from here you can generate it and confirm it The SMS code is valid 60 minutes only for the current session The session is 15 minutes and in case of required SMS code if you press the exit button you won t be able to use the s
16. Internet Explorer follow the steps below In the browser menu go to Tools Internet Options Content Certificates your names will appear that s the CCB Online certificate mark them click the Export button Internet Options Certificates 1 General Security Privacy Content Connections Progra Content Advisor Intended purpose lt All gt Ratings help you control the Internet content that c viewed on this computer Personal Other People Intermediate Certification Authorities Trusted Root Certification Asd IssuedTo Issued By Expiratio Frien Certificates Use certificates for encrypted connections and 10608 Clear SSL state Certificates AutoComplete AutoComplete stores previous entries on webpages and suggests matches for you sed Feeds Feeds provide updated content from websites that can be read in Internet Explorer and other programs Import Export Remove Certificate intended purposes Client Authentication Learn more about certificates On the next window mandatory choose Yes export the private key and press again the Next button in the password field write down if you wish a password for the certificate export that you will have to confirm again Export Private Key You c
17. Registration by means of an improved electronic signature Fill in the necessary data for making the registration L Ha iy e mail i 2008 12345678 7707092134 ipetrov mail com ipetrov 000060 Press the button Review and check up the Then confirm with the OK button filled in data The user name you have chosen is unique for the system If it is used by another user you need to choose another user name 1 2 CERTIFICATE GENERATION AND INSTALLATION This item doesn t apply to users who have chosen a registration be means of a UES Users who don t possess a UES and have chosen to work with an improved electronic signature issued by the bank and who have successfully submitted an application for registration should automatically transfer to
18. active or not for the account whether the user has access to the account in question BG41CECB97901002615501 2008 l BG12CECB97901002715601 ET 2008 Clearing virtb e e nocren BG41 CECB 9790 1002 6155 01 IMPORTANT When creating a new user he automatically receives access to all accounts added to the client s registration To add a new specimen follow the steps An Administrator enters the CCB Online Card file Accounts management for work in the system Specimen button The Administrator can create specimen for certain account For instance you can define that a user can order payment documents to a specified amount or in order to prepare a payment document it should be signed by two or more users BG41 CECB 9790 1002 6155 01 10
19. ame SMS code you should require another after the expiry of the previous one 3 2 ACCOUNTS MENU 3 2 1 Client s accounts From this object you can see all you accounts added to your registration also in the foreign currency of the account the account IBAN as well as its description 3 2 2 Opening of a current account This is an object where you can open a current account in BGN and in foreign currency Opening an account via the system you should state the currency and the branch where you wish to open the account 3 2 2 Opening of a deposit account This is an object where you can open a term deposits in BGN and in currency Opening a deposit via the system you should state the currency the type of deposit account and the branch where you wish to open the account 3 2 4 Application for closing of an account From this object you can submit only an application for closing of an account this means that you won t see certain account online but you cannot close the account itself 3 3 TRANSFERS MENU db
20. amples You select the type of transfer e g loan transfer currency transfer etc and from the performed transfers you select the one to which you wish to create a sample In the Actions column press the Sample button a message appears The sample has been successfully created To use the created sample follow the steps Entering of a new payment order record Sample menu and from ht dropping down menu select the sample you have created press the Review button and the payment order requisites shall load automatically In the field account payer select from the drop down menu the corresponding account from which you will order the transfer There you will see all active accounts that have been added to your registration In For the amount of enter the transfer amount In the Reasons for payment enter the reason for the payment The Select Add field of the transfer recipient allows you to select with a button the partner who has already been entered in the card file Or to add a new partner with a button The new record is saved automatically in the Card file menu Transfers correspondents When selecting certain partner the fields recipient s IBAN recipients name recipient bank name and BIC shall load automatically In the field urgent payment state YES in cases when you wish to execute the transfer with the RINGS system in real time Urgent payment orders are executed from 9 00
21. an choose to export the private key with the certificate Private keys are password protected If you want to export the private key with the certificate you must type a password on a later page Do you want to export the private key with the certificate O do not export the private key Export File Format Certificates can be exported in a variety of file formats Select the format you want to use DER encoded binary X 509 CER Base 64 encoded 509 CER Cryptographic Message Syntax Standard PKCS 7 Certificates P7B Indude all certificates in the certification path if possible Personal Information Exchange PKCS 12 PFX V Indude all certificates in the certification path if possible E Delete the private key if the export is successful JExport all extended properties i Microsoft Serialized Certificate Store SST Learn more about certificate file formats Certificate Export Wizard Password To maintain security you must protect the private key by using a password Type and confirm a password Password Type and confirm password mandatory After consecutive pressing of the Next button the following windows appears Certificate Export Wizard File to Export Specify the name of the file you want to export With the Browse button you select where on the PC you wish to save the certificate Give a File name and press the Save
22. another bank in the country but in a foreign currency shall be ordered from this sample and treated as a currency transfer The sample has to be filled in Latin alphabet Beneficiary account field it is desirable to fill in the IBAN of the recipient of the transfer Exchange rate code field you fill in if you have a negotiated rate The rate code from the application for negotiation shall be filled in The code is 79000A00357 If you don t have a negotiated rate the transfer will be booked at the bank daily rate and the field remains empty In the field The transfer will be executed you can select the currency transfer value date Till the end of the business day the transfer will be made by the bank with the value date the same business day for which additional fees will be collected from your account It is desirable that currency transfers wit ha value date till the end of the business day to be ordered till 11 o clock of the same day Up to one business day the transfer will be made by the bank with the value date the next business day for which additional fees will be collected from your account Up to two business days the transfer will be made by the bank with the value date two business days In this case only standard fees for currency transfer will be collected from your account The indicated value dates mean only that the bank of the recipient you have given will receive the money transfer on t
23. ation in the bank branch for confirmation of a new certificate for access to the system 1 8 FORGOTTEN PASSWORD In case of forgotten password of a client who uses the Internet banking service Individual or Administrator for legal entities again an application in a bank branch or office should be filled in for confirmation of a new password for access to the system For a legal entity in case of user different form Administrator the Administrator himself can change the password or renew the certificate of certain user 2 ENTRY IN CCB ONLINE To enter and operate in the system you should press Enter in CCB ONLINE Again you should enter user s ID and password and press the Enter button A window appears Client Authentication where you have to select your certificate If you have more than one certificates mark yours and confirm with OK Client Authentication Identification The Web site you want to view requests identification Select the certificate to use when connecting Petko Petkov Petkowv Ivan Miroslavov Marinov More Info View Certificate Cancel 2 1 TYPES OF USERS applies for legal entities only Certificate holder has the right to prepare and sign payment documents and follow movements and accounts balances Accountant has the right to prepare payment documents and follow movements and accounts balances but has no right to sign payment orders in the sy
24. button Afterwards you select Finish and a message will appear The export was successful Once exported on your PC you can save the certificate on an external device If you use Mozilla Firefox follow the steps below From the menu Tools Options Advanced Encryption View Certificates in the your certificates field you will find your certificate Tom Main Tabs Content Applications Privacy Security Advanced General Network Update Encryption Protocols Use SSL 3 0 Use TLS 1 0 Certificates When a server requests my personal certificate Select one automatically Ask me every time amp Certificate Manager Your Certificates People Servers Authorities Others You have certificates from these organizations that identify you Certificate Name Security Device Serial Number Expires 4Central Cooperative Bank Mark it and press Backup you choose where on the PC to save the certificate entering a File name as well then you press Save button you have a field for the entering of a password if you wish to enter a password and a message appears Successfully backed up your security certificate and private key Once the certificate has been saved on an external device you can import it and use it on more than one PC Certificate import is similar to the export Steps to follow are the same but instead of the Export button in t
25. der that you wish to book After clicking in the check box you can confirm or print out the payment order Loan transfer payment order In the menu Loan order payment order you can make transfers only from a client s account of the sender in BGN to a client s account of a recipient in BGN Adding a new payment order in the system can be made with the entering of a new record BG86CECB97901022709502 pr Master Card F 8 IBAN BIC 4 8 121 67 BG17CECB97901003725102 He 10 04 2008 E Clarifications to the form fields Sample field You can use the Sample field copy payment order from the menu Transfers Samples Creation of s
26. ence to distinguish which certificate to which user refers Once creating a user different from the administrator you should Step 1 go to the bank website www ccbank bg enter ccb online Registration the menu is below the entry to CCB online next step Press here to make your registration for CCB Online Then you select New password write enter the user s name of the new user and a password Step 2 the Administrator has to enter the system enter Administrator s ID and password Card file Registry of users click the record with the names of the new user enter Record review and then he has to press the button Confirmation of a new password In this way the password of the new user is activated 2 3 INSTALLATION OF A NEW USER CERTIFICATE applies for legal entities only The installation of a new user certificate 1s the same as the installation of an Administrator certificate Step 1 from the bank webpage select Registration for CCB Online Certificate generation and installation Entry enter the user s ID and password of the new user and then select the option Certificate issuance Steps are the same as for the certificate issuance of an Administrator Step 2 Once installing the certificate of the new user the Administrator has to enter in Entry to CCB online Card file Registry of users where with the button Record review he enters the new
27. he Internet Explorer and respectively Backup in Mozilla Firefox you press the Import button 1 6 REGISTRATION OF A UES FOR WORK WITH CCB ONLINE It is possible that you have submitted an application for registration with a n improved electronic signature issued by CCB but you have bought a UES afterwards and you wish to work with it Once you have correctly installed your smart card and you have access to your UES you have to register the signature for work with CCB Online To this end you need to go to the bank webpage www ccbank bg select registration for CCB Online and follow the steps below Certificate Generation and Installation User s ID and password Registration of a universal electronic signature for work with CCB Online smart card and reader have to be switched on Certificate registration A window with your certificates appears You have to select the certificate of the electronic signature issuer e g Info Notary Enter the UES PIN code A window containing information about the certificate appears Press the Registration button meeting the condition that the user s data in the Internet banking are the same as those of the register client for UES the system message will appear Your certificate has been successfully registered Otherwise the system will return an error Invalid data 1 7 NON ACTIVE DESTROYED CERTIFICATE If the certificate has been destroyed you need to fill in an applic
28. he set value date The value date for the entering of the money on the recipient s account depends on the bank internal rules as well as its direct participation in the international payment systems Your costs are at the account of you should state for whom are the costs at your account or at the recipient s account The charges of the foreign banks are at the account of in this case if you select that the charges are at the payer s account i e yours than your counterparty will receive the full amount that you have ordered and you will pay additionally the charges of his her bank If you have selected that the charges are at the recipient s account than commissions will be collected from the recipient s account reducing the amount transferred to his benefit You can indicate that charges for the currency transfer will be shared between the payer and the recipient of the transfer In this case the transfer payer will pay the charges of his bank and the charges of the other bank will be paid by the recipient BNB declaration the declaration shall be filled it obligatory when the amount of the currency transfer is over 25 000 the BGN equivalent For currency transfers with the equivalent in BGN of over 25 000 you need to present a reason for the bank transfer e g the invoices for which the transfers are made When the transfer is for the equivalent in BGN of over 30 000 you need to present a declaration under article 4
29. ing of a secret PIN code known only by you The electronic signature can be used also for electronic exchange of documents with NRA NSSI Ministry of Finance Employment Agency NSI etc A high security level for individuals or legal entities It is reached with the use of an Improved Electronic Signature issued by the bank and saved on your personal chip card The signature is accessible only with the entering of a secret PIN code known only by you The certificate can be used only for the CCB online service A high security level for individuals It is reached with the use of an Improved Electronic Signature issued by CCB and a temporary code that you will receive on your mobile phone as an SMS for confirmation of initiated transfers in the system The certificate can be used only for the CCB online service A low security level for individuals or legal entities It is reached with the use of an Improved Electronic Signature certificate issued by the bank The certificate shall be installed in the PC browser itself and it can be used only for the CCB online service The Central Cooperative Bank recommends to its clients the use of a Universal Electronic Signature UES for the highest security level Using a low security level there is a possibility that third parties receive access to your digital certificate and password 1 1 SUBMISSION OF APPLICATION FOR REGISTRATION Registration for the CCB online system shall be done f
30. nt document for printing press the button Printing of a payment order Similarly you can print payment orders to the budget and applications for encashment To print a document from the system the payment order should have the status Booked If the transfer has another status different from the indicated you won t be able to print out a document 7 DATA SEARCH AND SORTING IN THE SYSTEM The band for data sorting and filtering in the system is located immediately under the main menu 1 1 1 2 2 1 94 BG12CECB97901002715601 2008 fid 14 BG41CECB97901002615501 2008 1 1 1 2 2 7 1 FAST FILTER FIELD This type of data filtering is used when you wish to search by only one field After the selection of such type of filter the following window opens IBAN
31. ount of the payer Recipient s name if you wish to find out all records containing certain symbols digits or letters you should use a star For instance If for the Reasons field you search for all records containing the word feeding you shall write feeding 1f you wish to find all records starting with certain symbols digits or letters you should use If you wish to find all records ending wit hcertain symbols digits or letters you should use eese 29 For instance If for Recipient s name field you search for all records ending with letters EAD you shall write EAD Search for in digit fields such as For the amount of and date of execution If you wish to search from to certain amount you should use semi column For instance if For the amount of field you search all the records for the amount from 100 to 1000 BGN you shall write 100 1000 If you wish to search for all records bigger than a certain amount you should use For instance If For the amount of field you search for amounts bigger than 100 BGN you shall write 100 If you wish to search for all records lower than a certain amount you should use For instance If For the amount of field you search for amounts bigger than 100 BGN you shall write 100 7 2 ENLARGED FILTER FIELD This type of data filtering is
32. press the Second send button and confirm it with your password For legal entities The field Select a status of the payment order can be seen only by the certificate holder In the field Execution date the current date is always loaded You can order certain payment with a future date i e state the date on which you wish to make the payment and to give to the payment the SENT status In this case the transfer will be booked automatically on the date stated by you and until then the status of the payment order will be IN PROCESS If the transfer is for salaries state YES when you pay salaries Declaration under article 7 item 8 of the CSI gives you the possibility to fill in this declaration online when you have indicated in the field above that the transfer is for salaries To fill in the declaration you should click here For each transfer for salary you need to fill in this declaration You shall fill in a declaration origin of money if the transfer amount is above 30 000 BGN If you miss to fill it in the system will not allow you to sign the transfer and will return you to fill it Payment order Payment note to the budget This object is designed for use in the following payment cases payment of tax liabilities customs liabilities including for the registration of a collateral with a money deposit liabilities towards the National Insurance Institute liabilities towards the National Health Insurance Institu
33. riod for which you wish to see a statement Then press OK You print with the Statement print button 3 4 3 Movements on the accounts Here you can follow a specific movement on you respectively debit or credit card a 95 97902022709500 01 05 2008 10052008 ml 00 00 ce 3 4 4 Maturities of deposits From here you can follow the maturities of your deposit accounts as well as the account number the branch where it has been registered deposit term interests conditions as well as the deposit currency 3 4 5 Received transfers from other banks After you select an account and indicate a period you can see what transfers from other banks have entered to your accounts 3 4 6 Received currency transfers From this check up you obtain information about the currency transfers entered on your accounts from the country and abroad Here you also indicate the respective account and period 3 4 7 Reports for transfers From here you can check up the ordered by you loan transfers payment notes from to the budget applications for direct debit and internal bank currency transfers You can search by transfer status period and indicate an account You can select additional filters such as correspondent s name correspondent s IBAN reason for paymen
34. rom the Internet page of the Central Cooperative Bank at the address www ccbank bg online registration Submission of an application for registration You choose the type of registration individual or a legal entity If you have a valid UES and you wish to use the highest security level while working with the system please select Registration by means of the use of a universal electronic signature After clicking on the link you need to enter your PIN code in order to allow the reading of the certificate on the chip card and the system will automatically load from it all necessary data for the registration You need to fill in the user name and password you have chosen If you still don t have a UES you ll need to select
35. s 9 ROOT BrOWSe Upload From there select the folder In progress With Browse button you select the file which is prepared by you in advance and with the Upload button you load it in the system Once you have loaded the file you will treat go to menu Transfers Mass payments Processing of file To treat the file you need to add a new record in the table selecting the file and the account from which the payments will be booked 9 E Press the Review button and then confirm the transaction with a password Press OK After adding the new record the file has to be treated the system checks it for errors and then you need to confirm it and book it You select the record tick it as shown on the picture below and press the button File treatment 1 1 first previous next last selection 1 1 1 O6pa6oren Q 4 C tmp
36. s currency transfers to other banks and abroad interbank currency transfers where the date and time of booking are indicated without possibility to change the status of the relevant document Unbooked documents It allows you to see all ordered unbooked documents with the status Pending available balance on the account as well as Pending confirmation from the client and In process The Unbooked documents menu gives you the possibility to cancel the unbooked documents selecting them and pressing the Refused status button as well as to order again payment documents which wait for available balances mark the relevant document and select the Second sending button 3 4 REPORTS MENU 3 4 1 Accounts balances From this report you see the balances of all the accounts added to your registration as well as the disposable amount whether you have an approved overdraft blocked amounts If you account is a card account you can see the amounts with which you can operate via your card i e the blocked amounts for BORICA as well as if you have an amount for card transactions 3 4 2 Accounts statements After clicking on the check up the following screen appears Mme or 01 04 2008 E e A e Ho 10 05 2008 B e Ha i With the dropping down menu you select the accountant the pe
37. stem Operator has the right only to prepare payment documents without signing them and has no right to follow movements and accounts balances Administrator has the right to create new user s ID to the corresponding registration renew certificates and confirm passwords of the user s he has created create and manage the limits and rights of signature of payment documents in CCB Online 2 2 ADDING OF USERS applies for legal entities only Upon submission of an application for registration of a legal entity the system automatically gives to the person who has submitted the application the Administrator status Therefore when entering the system if you have registered as legal entity you will see only the menu Card file u Exchange rates To be able to make payment orders and to follow the movements and accounts balances you need to create a new user with a status different from Administrator How to add a new user Enter the system as Administrator Go to menus Card file Registry of users and Entering of a new record A window opens where you enter the necessary information for the new user A necessary condition is that the user s ID you enters differs from that of the Administrator When writing down the three names of the new user name father s name family name you can add a space or a digit to the first name if it is the same as that of the administrator for your conveni
38. t or to indicate a specific amount 3 4 8 State of loans After you select the account on which you have a granted loan by the bank and confirm with the button Final confirmation the system informs you about the maturities dates for due principals and interests as well as for booked and unbookded installments 3 4 9 Currency exchange rates with which the bank operates This report shows the buy and rate for the currency with which the bank operates as well as the BNB fixing 3 5 CARDS MENU 3 5 1 Issued cards If you have debit cards issued from this statement you can see the bank account number in which branch it was opened the amount blocked for BORICA and the card holder name From here you can see the movement on your card account For the registered in the CCB Online system credit cards you can follow the current balance disposable limit for use and the minimal installment for repayment for the corresponding month as well as to print out the complete movement on the card 4 UPLOADING OF FILES AND MASS PAYMENTS To work with the mass payment in the CCB Online system you need to have a ready in advance file with payment orders saved in CSV format From HERE you can download a sample file with fields description and a specific example After successful entry in the system from the main menu you need to select Uploading of files an Browse Upload t3 ROOT ne
39. te To the fields client s account payer For the amount of Reasons for payment Select Add transfer s recipient urgent payment order Select the status of the payment order Date of execution and Declaration origin of money apply the same clarifications as above The new fields here are Type of payment which requires you to indicate the correct type of payment accorded to the thing you pay to be filled in for accounts of Administrators of revenues to the central budget Document Type and Number to which you pay Documents numbers are declaration 1 act of inspection 2 punishment ordinance 3 advance payment 4 tax lot number of a property 5 forced collection enactment 6 others for payment of insurances 9 Date of document to which you pay shall be filled in only in cases when there is a document on the grounds on which you pay e g date of act of inspection For payment of insurances the field shall not be filled in In the fields Date for beginning of period and date for end of period you shall fill in a date month and year of the relevant period In the field Liable person BULSTAT of the liable person for legal entities Personal No of the liable person respectively for individuals you shall enter the data of the liable person If the client is a foreigner you need to fill in the mandatory field Personal number of a foreigner Transfers directed to accounts
40. test2 csv BG12CECB97901002715601 B 0 00 Im 1 1 first previous next last selection 1 1 1 You confirm with a password and if there are on errors in the file message will appear that the file has been treated and the transfers contained in it will be added to the objects with payment orders Then you go again to the menu Transfers Mass payments Treatment of file select again the record and press the button Confirmation confirm with your password and the payment orders are sent for booking 5 MASS CONFIRMATION OF DOCUMENTS With the mass confirmation of documents you can sign several documents at once This is done by clicking on next to all payments that you wish to confirm A window appears 3 From this window you see what kind of transaction you will execute Confirmation and the number of available records you will sign Enter a password to confirm the records For legal entities only a certificate holder can confirm en masse payments orders 6 HOW TO PRINT OUT A DOCUMENT FROM THE SYSTEM To print out a document from the system you should click on Thus you indicate which payment order you will print out After marking the patme
41. to 15 00 o clock Via RINGS only transfers to other banks pass The price of these transfers is higher see the bank s Tariff Transfers for the amounts equal or higher than 100 000 BGN pass mandatory as urgent via the RINGS system even if you have not stated that the payment order should be such There are three options to select a status of you payment order SENT UNSENT AND REJECTED At the choice of SENT the payment order is booked by the bank When you have already sent the payment order you cannot make correction or sign it twice UNSENT the payment order remains with a status of PENDING CONFIRMATION BY THE CLIENT 1 the transfer waits for you confirmation for legal entities it waits for confirmation of the certificate holder or several certificate holders in case that there is a specified specimen on the account REJECTED this status shall be stated in cases when you don t wish the payment document to be booked to make the necessary change the initial status of the payment order needs to be unsent If you have stated a payment order status SENT and the bank given status is PENDING AVAILABLE BALANCE this means that you don t have enough money on your account or you didn t have when you made the transfer To book the payment order you need to feed the account and send again that order from the menu Payments Registry Non booked documents you find the payment order by reference tick the empty box
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