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Utilizing Wireless Polling Devices to Enhance Classroom Participation

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1. 81 61 8 76 2 focus question only 78 06 9 24 and 3 neither WPD nor focus question 77 27 10 71 Follow up tests of least significant difference indicated there was a significant difference between class format one and three but not between one and two or two and three The use of WPDs to elicit interactive classroom participation to focus questions resulted in higher exam scores than when neither WPD nor focus questions were used 38 SYSTEMICS CYBERNETICS AND INFORMATICS Table 2 Ratings Means and Standard Deviations on Questions for WPD Classes Only 4 point scale Ratings Questions 4 3 2 1 X SD 1 I was satisfied with the technology used in the class 56 1 36 8 7 0 3 49 0 63 2 This course used classroom technology very effectively 50 9 47 4 1 8 3 47 0 60 3 I would be likely to take another course that uses this type of technology 38 6 52 6 8 8 3 30 0 57 4 In this class the technology helped to increase my class participation 5 In this class the technology helped me earn a higher grade 33 9 46 4 19 6 53 6 42 9 3 6 3 50 0 57 3 14 0 72 DISCUSSION Technology has the capability to enhance the learning process of students but it is not always an easy task to determine what type of technology will be the most efficient and effective 7 A good fit among university department faculty and students is needed in order to insure the success of implementation T
2. before investing time money and student involvement rather than after the fact We propose ten factors that are summarized below as selection criteria for a WPD system Type of technology WPD systems are based on infrared IR radio frequency RF or Wireless WiFi that use a recognized wireless standard such as the 802 11b g wireless networks found on many campuses Although least expensive and most prevalent there are disadvantages to the use of IR because it requires a line of sight path for communication something which is hard to achieve in large classroom settings RF technology overcomes that obstacle at a price Wireless WiFi is the most flexible technology but it requires the student to have access to a wireless PDA or a wireless laptop or notebook PC making its prohibitive to many Cost A WPD consists of the student response system SRS or clicker and the receivers that serve as the interface to a computer and the software Typically students are burdened with the costs of the SRS that can be just the cost of the device VOLUME 5 NUMBER 3 ISSN 1690 4524 or the cost of the device plus registration fee imposed by a vendor to provide necessary access to a web site and services As big as this cost may appear to a student it is minimal when compared to the cost of installation administration and maintenance that is borne by the university Quality Students often carry their clickers in their backpacks that a
3. setting At the same time technological advances have presented options for becoming more effective in the way the way we teach In larger classes it becomes more difficult to ascertain if students have a working knowledge of material covered or if more time needs to be spent on a particular topic The idea of just in time teaching as proposed by Novak et al focuses in an interactive engagement approach that allows on going assessment of student understanding and is supported through the use of technology 2 While technological advances have begun to provide options to meet some of these demands in the classroom setting it is often necessary to choose among those options very carefully and to determine how the technology will fit with learning objectives 3 It is easy to become overwhelmed by the bells and whistles of technology but it is important to remember that learning is the key objective not technology How then does a faculty member institution balance constraints i e time money physical resources with advances in technology One of the objectives of this paper is to provide a way to begin evaluating the option of using WPDs based on their particular needs a way of assessing student attitude toward technology in the classroom and questions to take back to their perspective institutions The second part of the paper looks at 36 SYSTEMICS CYBERNETICS AND INFORMATICS specific data on the WPD system by the presen
4. Utilizing Wireless Polling Devices to Enhance Classroom Participation Cathy W Hall Department of Psychology East Carolina University Greenville North Carolina 25848 USA and William W Swart Department of Decision Sciences East Carolina University Greenville North Carolina 25848 USA ABSTRACT Actively engaging students in learning processes especially as class sizes increase has become a major challenge for many in education While technological advances have begun to provide viable options it can be a daunting task to choose among the technology available that will serve one s specific needs The first part of this paper discusses some of the options that allow for more active learning discussion of faculty student factors in adoption considerations and a focus on wireless polling devices WPD in particular The second section discusses data obtained from student opinion surveys on the use of WPDs in undergraduate classrooms and assessment of WPD technology on student learning via course grades Keywords Wireless Polling Devices Interactive Learning Active Participation via Technology INTRODUCTION Higher education faces many challenges today including keeping up to date with technological advances amid budgetary constraints Serim 1 notes that schools as well as instructors are stretched almost to the breaking point by the demands of society and this is probably felt the most dramatically in the classroom
5. active participants It can also provide immediate feedback to both the student and instructor and allow for just in time teaching measures to be implemented Instructors are also able to choose from options that offer specifically designed packages that accompany texts 4 or they may choose to develop their own VOLUME 5 NUMBER 3 ISSN 1690 4524 material There are many options available While there are many advantages there are pitfalls as well Technology can enhance learning but it is not the panacea that some perceive it to be There needs to be planning for efficient and effective use in conjunction with learning objectives 4 Swart W PRS Questions in Power Point Format to Accompany Principles of Operations Management Heizer J and render B Pearson Prentice Hall 2006 5 Heinich R Molenda M Russell J D amp Smaldino S E Instructional media and technologies for learning 7 ed Upper Saddle River NJ Merrill Prentice Hall 2002 REFERENCES 1 Serim F Information technology for learning No school left behind Fayetteville NY Big6 Associates 2003 6 Hall C W CPS Increasing classroom participation via technology National Social Science Journal 26 1 2 Novak G M Patterson E T Gavrin A D Christian W 49 56 Just in time teaching Blending active learning with web technology Upper Saddle River NJ Prentice Hall 1999 7 Donaldson J A Education learning an
6. ctive learners via WPD indicated significantly more positive responses across the following areas feeling comfortable participating in class the effectiveness of questions asked in class the student s likelihood of asking questions in class feeling that they were active participants in class and being able to focus attention on the material being covered Overall results are presented in Table 1 and 2 Table 1 Analysis of Variance and Means of Questions for WPD and non WPD Classes n 212 Mean Question Square F p 1 Comfort in participating 13 09 23 02 lt 01 2 Relevance of focus questions 10 09 22 75 lt 01 3 Likelihood of asking questions in class 8 86 11 53 lt 01 4 How active a participant 29 42 46 31 lt 01 5 Ease in focusing attention 2 41 1 39 ns 8 Willingness to pay extra for technology in class 73 62 49 69 lt 01 Questions 6 amp 7 were specific to WPD classes only and means are given in relation to the 4 point scale 6 Interest taking another class that uses technology X 2 93 7 Comfort in using technology X 3 43 An ANOVA was computed with class format WPD amp focus questions focus questions only and neither WPD or focus questions as the independent variable and scores from exam one as dependent variable Results indicated a significant effect F 2 152 3 13 p 04 y 04 Means and standard deviations for exam scores for each group were as follows 1 WPD and focus question
7. d technology In P L Rogers Ed Designing Instruction for Technology 3 Rogers P L Teacher designers How teachers use Enhanced Learning London England Idea Group instructional design in real classrooms in P L Rogers Publishing 2002 pp 19 54 Ed Designing for technology enhanced learning pp 1 18 London England Idea Group Publishing 2002 pp 1 18 ISSN 1690 4524 SYSTEMICS CYBERNETICS AND INFORMATICS VOLUME 5 NUMBER 3 39 Appendix A Selection Criteria Spread Sheet OPTION 1 OPTION 2 OPTION 3 OPTION 4 CRITERIA I Cost Student Clicker Registration Fee II Type of Technology Infrared IR Radio Freq RF Wireless WiFi III Quality Hardware Clicker Receiver Software IV Scalability Small class only Small and medium classes Small to large classes V Compatibility Course Management Systems Blackboard WebCT Other VI Compatibility with Instructor Resources Power Points Solution Manuals Question Banks TESTGEN Other VII Campus Standard None CPS PRS Other VIII Training User guide Training Video Interactive computer based training IX Customer Support Web site Technical support phone Integrated support with textbook publisher X Functionaity Entering Questions Manually Power Point interface Power Point amp textboo
8. his fit cannot be done without spending time assessing the role technology is expected to play and how it will enhance current teaching methods If a good fit is not found and technology is adopted that does not meet the expectations and needs of the users it may be very difficult to get potential consumers to reinvest in technology with respect to time and monetary commitments in the future Planning in advance can help alleviate potential problems Research from the current study supports the benefits of technology specifically WPD technology in student perceptions of benefits as well as actual benefits with regard to academic success The WPD system allows active participation in the learning process Instead of just one or two students answering questions the WPD provides a means for every student to respond and to see how individual responses correspond to overall class response The ability to be able to modify teaching methods in order to help students develop their own personal knowledge base has been cited as an effective component of the learning process 3 WPD provides the instructor with immediate feedback of student comprehension and allows for the modification of teaching methods in a timely manner Costs in terms of both time and money are reasonable and there is also ease in portability from one classroom to another In summary technology has the capability of enriching the learning environment by helping all students become
9. include multiple choice true false single numerical answer single text answer and open ended Confidentiality options can include choices between using a students name a student ID number or no identifier at all The record keeping options can range from proprietary stand alone software to being compatible with a course management system such as Blackboard or WebCT to the ability to import export grade book information through coma delimited spreadsheets or data base files In addition to the above selection criteria there are other basic questions to ask that focus on the intended use of the technology These questions include 1 does the technology match the curriculum 2 is it accurate and current 3 does it contain clear and concise language 4 will it arouse motivation and maintain interest 5 does it provide for learner motivation 6 is it of good technical quality 7 is there evidence of effectiveness 8 Is it free from objective bias and advertising 9 is a user guide or other documents included 5 Beyond the above ask what the technology will allow you to do that you are currently not accomplishing and how the technology will aid in more efficient and effective student feedback and participation 6 Appendix A presents a checklist of the above noted criteria USING THE TECHNOLOGY This part of the paper looked at student perceptions of technology as well as academic performance using WPDs Student surveys were obta
10. ined with regard to classroom participation and perceptions of technological use in the classroom for an upper level course in psychology and an upper level course in operations management in business The survey asked students to respond to a series of questions using a 4 point Likert scale with 1 being the lowest rating and 4 the highest in regard to their perceptions of technology in the classroom Student opinion survey data were collected across semesters when WPDs were n 90 and were not n 122 used for operations management course and upper level psychology course In addition to student opinion surveys academic performance as measured by test scores on a standard exam were collected across three semesters in the psychology course VOLUME 5 NUMBER 3 37 The material covered in the psychology course was consistent across the three semesters and the same exam was used to measure student performance The variation across semesters was the way in which the material was presented Three variations in presentation were assessed and they were 1 use of WPD to respond to focus questions developed on the material covered n 56 2 only the focus questions on the material covered were used and students did not use the WPD n 47 and 3 class lecture format without the use of focus questions or WPD n 52 RESULTS A series of ANOVAs indicated significant differences in students ratings of the class as a whole Those students who were a
11. k question bank Power Point amp TestGen Type of Questions Multiple choice True False Single numerical answer 40 SYSTEMICS CYBERNETICS AND INFORMATICS VOLUME 5 NUMBER 3 ISSN 1690 4524 Single numerical amp text answer Open ended Confidentiality Use student ID Option no identifier Grade Book Integrated w software Ability to import export ISSN 1690 4524 SYSTEMICS CYBERNETICS AND INFORMATICS VOLUME 5 NUMBER 3 41
12. owever that does not necessarily mean that there is software compatibility that allows the publisher s question banks and test generation to interface with the WPD software For example the text materials for the operations management course included among the instructor resources a set of questions specifically designed to be used in conjunction with WPDs 4 While some provide for Powerpoint slides to be directly converted to appropriate WPD questions others do not allow questions from question banks or files from a system such as TestGen to be directly converted to a WPD format Campus Standards for WPD s WPDs generally speaking are not compatible with each other Thus as a result of the partnerships that exist between some publishers and some WPD providers it is conceivable that students have to purchase different WPDs for different classes which may not be practical or cost effective To avoid this situation many institutions are or have considered the feasibility of establishing a campus wide standard for WPDs Given the current state of the technology such a standard will result higher SRS cost to students when the discounted SRS device bundled with a particular textbook is not compatible with the standard Training As with most technology using a WPD system is relatively easy once you know how However what it takes to get to that point is directly associated with the user friendliness of the training materials that are a
13. re frequently tossed around Unless a campus has dedicated rooms for this technology the receivers and connectors are often carried by faculty that try to find an appropriate place for them in their classroom in particular if they are using an IR technology which requires line of sight path for communication with students Dropping receivers is a usual consequence of this process In other words the WPD receive rough treatment and consequently must be rugged and of high quality Similarly the end result of using these devices in the classroom is a student grade Software malfunctions and bugs are not tolerated for very long in a classroom environment Scalability Infrared based WPD s often work well in small classrooms but this performance deteriorates when placed in a larger classroom requiring the purchase of RF or wireless WiFi based technologies at higher costs Compatibility with Course Management Systems Some WPD providers offer software compatibility with course management systems such as Blackboard or WebCT so that their capabilities can be integrated with those provided by the course management system At the same time some WPD providers provide access to their own course management system via a web interface Compatibility with and among publisher instructor resources Many publishers have formed partnerships with WPD providers that provide substantial student discounts when the SRS is bundled with the textbook H
14. ters Two courses were chosen for this purpose One course was a social science course in psychology and the second course was a business course in operations management A good rule of thumb for many in higher education might be a statement by Cubero as cited in Novak et al 2 As you enter a classroom ask yourself this question If there were no students in the room could I do what I am planning to do If your answer to the question is yes don t do it Learning should be an interactive process between the instructor and students as much as possible WPDs allow for this active learning by inviting class participation enhancing lectures engaging all students and facilitating concept checks and quizzing students over material that has been covered WPDs also allow instructors to assess whether or not students have grasped information and it is time to move forward or if more time needs to be spent on certain concepts The questions posed in this research study were 1 does using WPDs improve students perceptions of active classroom participation and 2 does the use of WPDs impact students academic performance The analysis of the data collected for this study resulted in an affirmative response to both questions Thus we begin by considering some of the factors that should be taken into account when selecting a particular WPD option SELECTING THE TECHNOLOGY Evaluating technology can be a difficult task and should be done
15. vailable The availability of a user manual is a start but a video on a DVD or web site can be ISSN 1690 4524 SYSTEMICS CYBERNETICS AND INFORMATICS help The most desirable scenario is an interactive computer based training system to accompany the user guide and video Vendor customer support responsiveness There will be questions which are not covered in the training materials or technical problems which are not anticipated If the institution has developed a campus wide standard for WPDs then local support is available Otherwise the vendor is the source of support This may be e via a web page that contains FAQ s and an e mail interface to handle other questions Preferably there also will be technical support available via telephone It is possible that questions arise regarding the interface between a publisher s instructor resources This can lead to the not my problem syndrome where the WPD vendor will point the finger to the publisher and the publisher to the vendor Thus an integrated customer support capability that can resolve the problem regardless of the cause is most desirable Functionality The key functions of a WPD system include question entry question type confidentiality and record keeping Question entry options can range from manual entry to full compatibility with Power Point publisher s question banks and test generation software such as TestGen The type of questions that a WPD can handle can

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