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Voice Internet Phone Gateway User Manual

1. B 8 45 DEDJIBdICAOES rcs EE EEE seca eee cece cece ce es EE EEES 9 4 4 MC OTC CUGES Me et 10 5 INFORMATION REQUIRED BEFORE INSTALLATION 11 5 1 De TA SD EL II I as aga gs GH Easidhash gas 11 5 1 1 The IPC Units phone number 22222 Sense ans einen lasst keinen see een 11 9 122 S IP ADR INDORE mmm E 12 5 1 3 Setting a password for Web based Management sssssseseveeereeeeeeeee enes esse eese ee eee enn nnn nnn nnn ness sense sen nnn nnn nennen nnns 12 6 INSTALLATION AND CONFIGURATION 1e ceeer nennen nene nnn nnn nnn nnn nnn 13 6 1 Step I Confirming the Region UD mm 13 6 2 Step 2 Parameter Selinas oiriin R 14 6 2 1 State IP and DHCP M OGG Er 15 EA ol cd ere EE E E E E E EE E E E E E mani ms 16 02 3 Nonce Tor CE DPI ee ee ee E E E E Een 21 7 PLACING IP CAS EE E ES 25 7 1 When the IP information stored in the dynamic phone book is no longer correct ssssssecceceeoccossssssesccecccecceoecsssoso 26 AER GIA I T R 26 7 2 1 Making traditional phone calls through your local PSTN sss nennen nennen enne nnn nennen nennen 26 7 2 2 Making On net IP calls between IPC units llle enne nennen n nnn hn nennen senes nnn n nnn nnne nnn rennes 26 ARTDIO
2. Maximum number of T 38 fax 4 port can be configured Read only 57 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway Current Quantity Display the number of T 38 0 Fax ports have been configured Read only Support T 38 Check box asking if you want to configure the port as a T 38 fax Yes No Soft Key Soft Key Code Enter numbers for Soft Key Empty me Trigger Mode S elect a trigger mode to Key press trigger soft Key Key Press Off hook Trigger Key Select a number to be Trigger Ki Fe EN Trigger Key Enable or disable Soft Key Not Append Control Function Append Not append 9 2 13 PHONEBOOK V IPH un Phone Number ooo IPL Pert IFZ Fon Enteries List Phone IP search Phone number The phone number including country code and area code that will be searched 58 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Phone Book Add Phone Number The phone number that users want to add or modify Including country and area codes IP Control Port The IP address UDP port of IPC units MM mme e ee s delete Delete All Static Delete all phone numbers of static Phone Book that add manually Yes All delete No Do not delete The max entries of phone number that Leama eee era o Entered The entries of phone number that have u Entered List List all phone number that are on the NM emma 9 2 14 PHONE BOO
3. A D e LARTUZTO IPC 1000 Series VoIP Gateway Enter configuration commands one per line End with CNTL Z IPC config pppoe username 85432102 hinet net IPC config pppoe password 23410126 IPC config exit IPC restart This command resets the system System will restart operation code agent Reset system Y Jes or N o Yes 3 Use WEB Interface to configure user name and password of PPPoE You can configure the user name and password by using WEB interface Follow the steps to finish configuration Step 1 Using a traditional phone set to configure the web management password and phone number You will need to use a web browser to perform the PPPoE settings through the IPC units web based management interface To enter the web based management interface you must have previously configured a password Follow the next procedure to setup your password and phone number 1 Connectthe IPC unit to a suitable Power source 2 Connecta traditional phone setto the Phone FAX connector located on the rear panel 3 When the CPU ACT light is on pick up the phone You should hear the dialing tone 4 0000 you should hear three short tones 5 0124 the number 2 digit represents the Taipei area code 6 02822011112 Phone Number 7 88123 123 is the web management password 8 030 0 is to enable manual IP mode items 8 9 10 can be omitted if this 3 04192 168 0 2 IP address is the first time to config
4. Intelligent Communication IPC 1000 Series VoIP Gateway 7 2 3 Outbound transit calls Placing calls from the IPC unit to a traditional phone line via another IPC unit 27 EB Inbound Transit CA a u u eu 28 7 3 Sending Faxes over an IP network aussen nennen 29 7 3 1 Sending Faxes between IPC units over an IP network eeesssssssssssssssseseeeeeeee nnn nnn nnne nennen sen nnn n rrr nnn nenne enne 20 1 3 2 Using Outbound Transit to send 1aX658 e ieeese titer eterne en aha tonne Donar YS nn kV esa DEO D Ee nEU Nea PAR RN NMRTnRT VA VRk PE DPI V UA Uso P YR Use pubs 20 73 3 Using Inbound Transit fo send TAKES a rear teg eU OU gore ation 20 c MEE CC EU I T Me 29 LANDE Praparate 29 PALMER SS N e a mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmrmrmrmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmHHH 31 7 5 Connecting the IPC unit to the PBX extension line c eee rere eee e eee eee eee eoo ree e rer reete eee eere eee eee esee P PP eee eee e eee 32 JO IC One UI the Phone TN USBDE E mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mm mmmmmmmmmmmmammmmmmmmmmmmkaH 33 2 2 2 Disabling Auto Answer a ae anne 33 7 5 3 PBX CO line access trunk access code configuration uuuusssssnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnsnnsssnnnnn 33 IA Ale TEX ei ee mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmm mmmmmmm
5. Select Select Button Register Register Button De Register Cancel Register Button dia SIP phone number of the port 53 Intelligent Communication DU 1000 Series VolP Gateway Sesion tied Besoin NN Name Enter Contact Address X Current Setting Display Contact Address setting 2833 DTMF Enable Disable RFC 2833 DTMF 2833 In Use Display status an Onl Incoming Call ee if SIP calls must be through proxy Screening Disable means must be through proxy 9 2 9 SIP Outbound Authentication GENERAL SET REMOTE IF SIP COMMON zm OU TEBOU AU THER TCA TI CM Fort Realm Username Password SIF INBOURND 1 iptel or sipmasasi LLLI AL THENTIC ATI OH P 3 p STUN Eealm Username Port Update Entry I I ji Confirm Fass word Fass Word Eealm Fori Delete Entry H M UM DUM I c Tl SIP Outbound M Maximum number of entries allowed Read Only 50 Authentication Number of entries of authentication Read Only entered Entries List List of entries Read Only Empty Port Port number 2 Realm Domain name or IP address 3 Username Username 4 Password Password Update Entry Enter the information of outbound authentication Realm Domain name or IP address Username Enter Username Port Selecta port number Password Enter password Confirm Password Enter password again for confirmed Delete Entry the information of outbound authentication Empty Realm Domain name or IP address Port
6. Version Hardware Display hardware Version Read only Version Card Type Display IP C s card type Read only Display the use time since from system reboot Read only 42 ARTDIO Intelligent Communication IPC 1000 Series VolP Gateway MAC Display MAC address Read only Address Time Time Source Selectsystem date and the way of Auto Sync Configuration synchronization Auto Sync Auto synchronize date and time Manual Manual adjust date and time Date Manually Input date only effected in Manual Mode yyyy mm dd Time Manual input time only effected in Manual Mode of Time Source hh mm ss Time Zone Select local system time zone Select correct Time Zone Daylight ON Enable daylight saving saving OFF Disable daylight saving Control Port Configuration UDP port to transfer signal packets It can be setting in the range of 0 to 65535 Must reboot system to apply changes VoIP Base Base of UDP port to receive RTP packets It Port can be setting in the range of 0 to 65534 Must be Even after setting this item please reboot system to apply changes 4000 Greeting Mode Play greeting when Auto Answering function is enabled ON Play greeting OFF Do not play greeting TransitCall Enable Enable Transit Cal Disable Disable Transit Call My Phone Country Country Code such as US 1 China 86 Number Code Area Code Shanghai 21 Taipei 2 Phone The phon
7. 066000930551000100 0000930100506 E 0 000089050206 63 103 Bypassing the EE een A 63 Ls APPENDIN essen were A 64 11 1 Appendix A Manual IP Learning Procedure u uu00s 0m 64 11 2 Appendix B Automatic IP Learning nenne nee 64 11 3 Appendix C Editing the Phone BOOK ceca e ne iin 65 11 3 1 Using the Web based management interface to edit the static phone book essseeeeeem 65 11 3 2 Moving a dynamic phone book entry to the static phone book ssseessessssseeeeeeeeeeeeeeen nnn nennen nene 66 11 4 Appendix D Enabling disabling the automatic answer mode ce eee eee eee e eee eese eese e esee eese sese e eee eee 66 11 5 Appendix E Phone Set Command Codes and Parameters Phone Set ccce eee e ecce eee ee eene eee eee e eese esnns 67 11 6 SDOCIICOHONS rm mr Era ne a ie re oe EI 71 11 7 Mapping table of characters used in PPPoE user name and password 222222222000000000000000000000000000000000000000000000000202200 73 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 2 Preface The IPC unit is a personal VoIP gateway developed using the latest in VoIP technology Equipped with QoS capability the IPC unit is able to provide enhanced voice quality while at the same time using limited bandwidth It is also very simple to install and easy to carry and operate
8. 2 SubnetMask Address 3 Default Gateway Change To This item is used only on Manual mode of IP Setting 41 ArtTDic Intelligent Communication IPC 1000 Series VoIP Gateway PPPoE Settings Account The user s account of PPPoE protocol provided by ISP The user s password of PP PoE protocol qo Confirm Password Confirm the user s password of PPPoE dm Service Name The service name of PPPoE account provided by ISP Most ISP doesn t need UT this mE Primary Address The primary address of DNS server The 168 95 1 1 default setting would be different according to the local area In Taiwan the default setting is 168 95 1 1 Secondary Address The secondary address of DNS server BEE Web Password The user s name of Web Management Interface 12 character Password The password of Web Management Interface 6 character Password Confirm Enter the password again to confirm it 48 ArtDio Intelligent Communteation 9 2 6 ADVANCED GENERAL IPC 1000 Series VoIP Gateway GENERAL SET REMOTE IF el COMM OM SIP QUIBOUNE AUTHENTICATION SIP INBOUNED AW THEN TICATI CAM STUN umm y qr m HOME HAS IPSETDAGO ADWANDED _GHAMMEL PHOMEBDOM AGGEBSCHEE feti ree Flash Button Touch Tone DIME Duration LOO ger Inter digit Time IO m mzer Line Di Dial Ending Time 4 E e Max Fax Rale E Low Speed Redundancy J Redundant packets w High Speed Redundancy T Fedunda
9. A ext 220 1 82263368 to PBX 34 ARTDIO Intelligent Communication D Shanghai 6445 8275 IPC 1000 Series VoIP Gateway 1 82263368 to PBX 2 110 1 82263368 to PBX 2 220 dial ext to IPC unitA 3 123 002862164458275 E Shanghai 00286216445 2222 8226 1111 E Shanghai 6445 2222 A ext 220 00886282261111 64452222 1 64458275 goes to IPC unit B auto answer must be enabled 2 123 00886282263368220 1 00886282263368 2 110 Regular international phone call 00886282261111 35 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 8 SIP Session Initiation Protocol 8 1 What is SIP Session Initiation P rotocol SIP is the Internet Engineering Task Force s IETF s standard for multimedia conferencing over IP SIP is an ASCII based application layer control protocol defined in RFC 2543 that can be used to establish maintain and terminate calls between two or more end points Like other VoIP protocols SIP is designed to address the functions of signaling and session management within a packet telephony network Signaling allows call information to be carried across network boundaries Session management provides the ability to control the attributes of an end to end call SIP provides the following capabilities 1 Determine the location of the target end point S upports address resolution name mapping and call redirection 2 Determine the media capabilities of the
10. Auto Answer is enabled ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 4 4 Connectors Voice Ports FXS Connect to a telephone set or fax machine FXO Connects to the phone line Ethernet LAN Internet RJ 45 connector PG RJ 45 connector mann Console Port RJ 45 connector 10 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 5 Information required before Installation You need to prepare the following information before installing the IPC unit 5 1 The IPC unit s IP Address The IPC unit reguires an IP address for operation Before installation you need to know how to obtain an IP address from your local ISP Static IP DHCP or PPPoE can be used The following table helps you to decide what information you need If your ISP offers static IP you may need to obtain an IP from MIS personnel in order to prevent an IP conflict Otherwise DHCP most cable broadband providers offer this and PPPoE mostADSL broadband providers offer this will work fine IP Environment Requiring information Static IP Public IP Address IP Address Subnet Mask Default Gateway It is strongly suggested that you obtain an IP address from MIS personnel in order to prevent an IP conflict Private IP Address IP Address Subnet Mask Default Gateway It is strongly suggested that you obtain an IP address from MIS personnel in order to prevent IP conflicts Your private IP requires an IP Sharing device and you
11. BOUND TRANSITE s ni as ans ansteuern reise SIG ICS SIG maca 44 9 23 BASIC OUTBOUND TRANSIT usa a o Tubes S etebe A cs tle D vu tbe Om Uu o VERE eg Ule ea 44 9 24 BASIC OFFNET FORWARD Q 46 OS ES ETHNIG mmmmmmmmmmmmmmmmmmmmmmm m mmmmmmmmrmmmmmmm m mmm mrmrmmmmrmrmmmmmmmmmmmmmmmmmmmmmmmmmmmimmmrmcgrmrmmmmmikH 47 I ZGADNANCHRD GENERA ES LESS E E E E NEN EET E E E E am DUE 49 027 ADVANCED SET REMOTE IPH 2 a ua 51 VUE SMC ONM ON N 53 9 2 9 SIP Outbound Authentication eessssssssseeeeeeeseeeeeeeeeeeeee nennen nnn nnnn nnne ense sss ssssssssin i irr n nnn nnee eese s senses sei ener rennen nennen 54 90210 SIPINBOUNDANTHENTICA TION aa ea 55 PN Ea E D et rc OT 56 UN PA CHANN a mmmmmmmmmmmmrm m mmmmrmmmrmrmrmrmrmrmrmmmmmmmmrmrmrmrmrmrmrmmrmmmmmmmmmmrmmrmrmrmrmrmmmm mrmmmrmmm mmmmmrmrmmmmmmmmmmmaH rr 57 VE ES Sul Ole B OOE IR T 58 LUN EB PAC NE BOI 65 immmmmmmmmmmmmmmmmmmmmmmmmmmmmmmrmmammmmmrmrmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmiHHH 59 DNS NC CES ER DN 60 10 SPECIAL CONDITIONS 0000 en een ee ee ee ee er 63 10 1 Using a Private IP in a NAT Environment csssssesssnssssenssssssennnunsnnnennnnnsnssnnssssssennunsnnnssnnnnsnnnnnssensssssnnssnnsssnnnnsssensssseeee 63 I02 HC 00910251 05036009 209905 2 0
12. IPC units number that is being learnt 7 If the local IPC unit can t find the recipient IPC units IP it will start the learning process automatically For details please refer to section 11 2 Appendix B Automatic IP Learning For inbound and outbound transit calls the IP Learning process between the two IPC units must be completed before you can make calls When you begin using the IPC unit you must initiate the IP learning process When that is complete your phone number as well as your friend s phone number will exist in the phone IPC units built in address book In this case the IPC unit will not start the IP learning automatically You will hear a busy tone if the phone number of the remote IPC unit does not exist in your IPC units built in phone book 7 1 When the IP information stored in the dynamic phone book is no longer correct After you have completed the IP learning process with the recipient s IP C unit in some rare occasions you might find that the learned IP information is not correct This usually happens when the recipient s IPC unit has changed its IP address and has failed to notify your IPC unit The most common occurrence where the recipient IPC is unable to notify your IPC unit of its IP address change is when the recipient IPC unitis in the process of sending an IP change notification to your IP C unit and your IPC unit was unable to receive it Your IPC unit may have been powered off or temporarily unable to access
13. Number 1 19 digits IS SJ IS e Delete a Member MAC where MAC last 6 digits of the MAC address 0 9 A 1 B X2 C 73 D M E 5 F 6 1 do it Entry of an Outbound Transit Call Delete all Outbound NO co Transit Call members Add off net number Phone Number 1 19 digits 4202A only Delete off net Phone Number 1 19 digits 4202A only number Delete all off net 1 do it 4202A only User name use the mapping table to map 29 30 3l numbers 36 Set the username of PPPoE character into digits Set the password of Password use the mapping table to map character 68 IPC 1000 Series VoIP Gateway ARTDIO Intelligent Commeandeation PPPot into digits Listen for the IP ending is not required 4202A only ENF dl 41 Listen for the ending is not required 4202A only NF Listen for the ending is not required 4202A only BE Change the Web 1 6 digits based management interface Password Export the IPC units IP Information to a PC Add an FTP Server null clear password Password 1 6 digits password Line Port 0 normal volume XXX XXX XXX XXX the IP address of the destination PC Transmission Recei 1 Receiving 2 dB ving Volume 11 Receiving 3 dB Adjustment 111 Receiving 4 dB 2 Transmission 2 dB 22 Transmission 3 dB 222 Transmission 4 dB Phone Port 0 normal volume Transmission Recei 1 or 1
14. P 300 3000Hz Cadence on off The on and off duration in 100 5000ms playing the tone Reorder Tone Spec Cadence on off The on and off duration in 100 5000ms playing the tone il Forward to IPC phone number Enable Disable Call Forward Disable mode Enable Disable The phone number including country and area codes of remote IPC that the call will be fonvarded m to Fax Call Fax call will be forwarded or not Forward No Forward Line Call Type Off net to Off net Phone number Not available it is for 4202 4202A only EE The regular phone number that will be forwarded to through the m remote IP C defined in the entry of Forward to of this web page 50 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 7 ADVANCED SET REMOTE IPH GENERAL Apply Rewa Eh RH M emote Call Forward Control P OUTBOUND ad NTIC ATI CIN Password IP Forward From FE co comuen E ONERROSA Phone Nomar SIP I AUTHE SIF INBOUND ant ai Ali THE HT C ATI OH Con pol Fax Call NA Line Call Tvpe Ha i EQHEMOSA oalr Aula Answer Offnet Ta Amer Phone imbet Remote Call Forward From Enter the phone number including country Forward Control and area code of remote IPC that you want to configure Enter the user name of Web Management m meme t Password Enter the password of Web Management of device that you want to configure You need
15. VoIP Gateway Step5 Check thatthe Manual IP Learning function works Use the IPC units phone to place a regular phone call to a remote IPC unit Ask the recipient to press the 4 key twice to enter manual IP Learning mode If the IP Learning function is unsuccessful you will hear one long tone You may vant to try adjusting the IP Learning sensitivity as followed Hang up and then pick up the phone Dial 0000 Dial 9112 to increase volume by 2db Dial 91112 to increase volume by 3db Dial 911112 to increase volume by 4db Hang up the phone and then try to perform the IP Learning function again If the IP Learning function is successful you will hear three short tones Step 6 Using the IPC unit s phone to place an IP call to a remote IPC unit Dial phone number of called party Atthis point you should be able to place IP calls Place an IP phone call to the IPC unit that has completed the IP learning as shown on step 5 it should work fine However if it does not work and you hear a busy tone instead count out how long the busy tone lasts If the busy tone lasts about 4 seconds this indicates that there may be network problems If the busy tone ends soon after it starts this indicates that the recipient is busy Try again later 24 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 7 Placing IP calls Besides the IPC units ability to place IP calls it also does well at maintaining the
16. enter the configured mode 2 qu 8005 50 To enter MAC Address 21 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway The transit function is only for local calls only You can not transit long distance and or international calls 7 2 4 Inbound Transit Calls Application While out you can place phone calls from traditional phones to local IPC units at home The IPC unit at home will answer the call requires that auto answer be enabled with a greeting You then dial Inbound Transit password called IPC number If the password you entered is correct your call will be connected through the IP network Configuration 1 IP Learning must be previously completed between both IPC units 2 You must configure your password Follow this procedure to use your phone to configure your unit s Inbound Transit password 1 Pick up the handset listen for the dialing tone 2 Dial 0000 after which you will hear 3 short tones 3 Dial 23 Inbound Transit password 7 the password limited to 1 to 8 digits This example demonstrates configuring 123 as the Inbound Transit password l 0000 To enter the configured mode Enter 123 as the Inbound Transit password The auto answer feature of the IPC unit at home must be enabled The factory default value is Disabled Procedure for using the phone to enable the auto answer function 1 Pick up the handset and listen for the dialing tone 2
17. mode 3 Dial 1307 to disable the auto answering function the factory default value is Disable 4 Hang up your phone 7 5 3 PBX CO line access trunk access code configuration When the IPC unit is connected to the extension line you need to configure the PBX CO line access code with your IPC unit so that it is able to acquire the external phone line of the PBX automatically If the access code is not configured Auto IP Learning and Outbound transit call functions won t work You can configure the access code using the phone set Follow the instructions below 1 Pick up the telephone 2 Dial 0000 to enter the settings mode 3 Dial 19 9 Assuming the prefix code is 9 The key is used to seta 1 second pause 4 Hang up the phone Length of called phone number on Outbound Transit Calls If the IPC unit has been configured with the PBX CO line access code the IPC unit will presume that a PBX is connected For 33 AniDic Intelligent Communication IPC 1000 Series VoIP Gateway outbound transit calls it may get sentto another extension line or pass through the P BX to a normal phone line If the Outbound Transit call is sentto another extension line there is no need to include the PBX CO access code However if the Outbound Transit calls are sent to a normal phone number the IPC unit will need to dial the PBX CO access code before dialing the phone number When the IPC unit receives an Outbound Transi
18. target end point By using Session Description Protocol SDP SIP determines the highest level of common services between the end points Conferences are established using only the media capabilities that can be supported by all end points 3 Determine the availability of the target end point If a call cannot be completed because the target end point is unavailable SIP determines whether the called party is already on the phone or did not answer in the allotted number of rings It then returns a message indicating why the target end point is unavailable 4 Establish a session between the originating and target end point If the call can be completed SIP establishes a session between the end points SIP also supports mid call changes such as the addition of another end point to the conference or the changing of a media characteristic or codec 5 Handle the transfer and termination of calls SIP supports the transfer of calls from one end point to another During a call transfer SIP simply establishes a session between the transferee and a new end point specified by the transferring party and terminates the session between the transferee and the transferring party At the end of a call SIP terminates the sessions between all parties 8 1 1 Components of SIP SIP is a peer to peer protocol The peers in a session are called User Agents UAs A user agent can function in one of the following roles 1 User agent client UAC A client a
19. the Internet If this happens when you place an IP call using Hohone number you will always hear a busy tone You will then need to reinitiate the learn IP address process manually 7 2 Voice Calls 7 2 1 Making traditional phone calls through your local PSTN Application Making traditional phone calls While the IPC unit is connected between the phone line and the phone set you can still use the phone to make traditional phone calls Dialing using a traditional phone number Example 82263368 0921856888 073936022 00214087213333 7 2 2 Making On net IP calls between IPC units Application Making IP phone calls between two IP C units Dialing Method telephone number of the recipient IP C unit If this is the first time you are calling this number you have to learn the recipient number s IP manually before placing the IP call For details 26 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway please referto section 11 1 Appendix A Manual IP Learning P rocedure Example 202263368 073936022 00214087213333 7 2 3 Outbound transit calls Placing calls from the IPC unitto a traditional phone line via another IPC unit Application Placing calls from a IPC unitto a traditional phone line via another IPC unit The dialed phone number must have the same area code as the IPC unit you are calling Since the called IPC unit places the local call to the called number via a traditional phone
20. the traditional phone and automatically switch to IP mode The called IPC unit s phone will ring and the calling side will hear the ring back tone When the remote party answers the call you can begin voice communication over IP 11 3 Appendix C Editing the Phone Book 11 3 1 Using the Web based management interface to edit the static phone book If you already know the static IP address and Signaling UDP Port of a particular remote IP C unit you can use the web based management to edit the Static Phone Book so that you can make IP phone calls without having to go through the IP Learning process The Static Phone Book keeps all phone numbers with their known IP addresses In the Phone Number field you should enter a complete phone number including the country and area code For example if the number you are dialing is 02 82263368 you must enter 886282263891 If the number is under a PBX you must enter 886282263891314 The number 82263891 represents the company phone number and 314 is the extension number In the IP Control Port field you should enter the static IP address of the remote IP C unitas well as the Signaling UDP port used The factory default is 2000 65 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Apnly mm Phone IP Search Phane Number Pi Poet Fa Fort Phone Book Add Phone Humber 58523225389 IP Cantrol Part z 57 96 LBZ dax WT Phone Book Delete Phone Number Delete All S
21. 0 C Working Environment Storage temperature 10 C to 0 C Electromagnetic radiation FCC part 15 Class B Standard CE Mark UCCI LAN Interface 10 100 Ethernet Auto Negotiation 10 100 Mbps Auto Negotiation RJ 45 Number of P orts 12 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 11 7Mapping table of characters used in PPPoE user name and password HINT 1 13 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway U1 N 34 I O1 fF OF Ca I Ff OF jui CO I CO I A 19 I VI gt fF c U1 X oO C x OJ RO EM 74
22. 02862143532158540 11 2 Appendix B Automatic IP Learning Between two IPC units you can also dial the phone number However the Automatic IP Learning process will start every time the phone number s IP information can t be found in the built in dynamic phone book The result acquired after a successful learning process will be stored in the dynamic phone book and saved to flash memory every hour This will ensure that data won t be lost even when the IPC units power is turned off However because the information is saved on an hourly basis some information may be lost if the IPC is turned off between saves The Automatic IP Learning procedure is slightly different depending on whether the Automatic Answering function on the remote IPC unit is enabled or not Two examples with detailed procedures are described below 64 ARTDI LARTIZIO IPC 1000 Series VoIP Gateway Example 1 The Automatic Answering function on the remote IPC unit is disabled factory default value The following example assumes you are dialing from Taiwan to Shanghai and the number you are dialing is 86 21 43532158 Pick up the handset and dial 002862143532158 If the number you are dialing can not be found in the dynamic phone book the IPC unit will then use the phone line to reach the remote IPC unit and attempt get the IP information back Since the automatic answering function is disabled the learning process will start until the called party answer
23. 0886282261111 Regular international phone call 7 4 2 FAX sending examples Phone No 8226 2222 Phone No 6445 3333 mm Taipei Shang Hai m FA 886 2 86 21 Phone No 8226 3138 Phone No 6445 8276 IPC A PC B 3l ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway B Shanghai 002862164458276 C Taipei 82262222 D D Shanghai 002862164453333 u IA Taipei 00886282263139 C Taipei 00886282262222 maa fn D Shanghai 64453333 m HIM MI A Taipei 82263139 Is 18226 3139 B Shanghai 82263139 Wait for the greeting 123 002862164458276 PIN Code 123 002862164453333 Regular international phone call IA Taipei 64458276 Wait for the greeting is 18226 3139 123 00886282263139 PIN Code 123 B Shanghai 64458276 6445 8276 00886282262222 Regular international phone call 7 5 Connecting the IPC unit to the PBX extension line The IPC unit can also be connected to a PBX extension line as shown in the diagram below However the IPC unit does not support the digital line extension type The IPC unit currently only supports the analog line extension type The methods for dialing and using are similar to a standard connection One of the differences is that the phone number that needs to be configured to the IPC unit should include the extension number It is also necessary that the PBX access code used to get an exter
24. 1 or 111 2 dB ving Volume 2 2 dB Adjustment 22 4 dB 222 6 dB Set the Alarm Clock 0 disable or hh mm c where hh mm hour minute c 1 alarm one time 2 alarm every day CO CO IS ra CI Region ID 2 digits w Play audio Greeting s stop play 97 Reset unit to 1 reset all 2 preserve IP Factory Default 69 IPC 1000 Series VoIP Gateway ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway o uL Record audio start record stop record Greeting 0 start play stop play 9 save exit record mode 10 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 11 6 Specifications Specification Voice Voice Pot PC43042FXS 2 FXO Foreign Exchange Station FXS Interface Circuit to connect a standard phone or fax machine Foreign Exchange Office FXO Interface Circ to connect to a PSTN center office or PBX extension line uu VV Voice Activity Detection VAD G 729A B Edo Cancel Hct J iter Buffer atv jitter buffer adjustment a O now Ba Call Control Protocol Proprieta Call Control Protocol and SIP PhoneBook Auto learning and manual setting 71 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Management Function Management Tools Web browser traditional phone and console Fixed IP address IP Address Dynamic address DHCP PPPoE Firmware Upgrade Power Adaptor OUTPUT 9VDC 600mA Operation temperature 0 C to 5
25. 8 0 2 because IPC has been setin PPPoE mode You have to use phone set to configure IPC back to fix IP mode 450000 0304 and use PC browser to configure correct parameters 6 2 3 Notice for Cable ISP users Most Cable ISP s usually offer DHCP to their customers allowing only one user at a time to access the Internet Because of this Cable ISP s usually request that their customers register their equipments MAC addresses Only the equipment using a registered MAC address is allowed to access the Internet If you are applying for an additional account that is designated to be used by the IPC unit alone you will only need to register the MAC address used by the IPC unit with your Cable ISP Because cable ISP s don t normally allow more then one MAC address to access the internet from one particular account it is essential that you use an IP sharing device to connect the local area network that your PC and IPC unit are members of to your ISP If you will be using an existing account that has already had your PCs MAC address registered to it you will need to use an IP Sharing device to connect to your Cable ISP and then have your PC and the IPC unit connect to the LAN side of the IP Sharing device In the meantime call ISP to change the registered MAC address from your PC MAC address to the IP Sharing device s MAC address Because you 21 ARTDI Intelligent Communication IPC 1000 Series VoIP Gateway will be using an IP Sharing device you will need
26. 862164451245 2 When the recipient answers the phone ask him her to press the key twice The learning process will then begin and both sides should hear the learning tone a short tone every two seconds 3 About 15 seconds later you should hear three consecutive tones indicating a successful learning Otherwise you will hear a long tone indicating that learning has failed 4 Hang up the phone The manual IP Learning function can be used when the IPC unit is connected to a PBX extension line You must dial the P BX first then transfer to the extension number that the IP C unit is connected to Assuming you are dialing from Taipei to Shanghai and the number you are dialing is 86 21 43532158 using extension 540 follow the steps below Dial 002 86 21 43532158 which connects to the recipients PBX Dial the extension number 540 after the greeting When the recipient at extension number 540 answers the call ask him her to press the 7 key twice The IP Learning function will then begin and the called party will hear the learning tone a short tone every two seconds It takes from 15 to 20 seconds to complete the IP Learning process A successful IP Learning will be confirmed with three consecutive tones on the caller s side One long tone indicates the process has been unsuccessful 6 Therecipient can now hang up the phone When the above is complete you should then be able to make an IP call to the IPC unit by dialing 0
27. A RTDIiO Voice Internet Phone Gateway User Manual IPC 1000 Series version 1 0 update date 2004 1 6 ARTDio Company Inc ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 1 Safety Instructions WARNING Do not attempt to service the product yourself Any servicing of this product should be referred to qualified service personal To avoid electric shock do not put your finger pin wire or any other metal objects into vents and gaps To avoid accidental fire or electric shock do not twist power cord or place it under heavy objects The product should be connected to a power supply of the type described in the operating instructions or as marked on the product To avoid hazard to children dispose of the product s plastic packaging carefully pu SU ub d D e The phone line should always be connected to the LINE connector It should not be connected to the PHONE FAX connector as it may cause damage to the product T Please read all the instructions before using this product ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Table of Contents l SAFETY INSTRUC THONS eee eer cre a tae Oe OPO ee ee A ee mee ee eee ee oe aoe 2 2 PREFACE en er ee 6 de PAGNKAGEGONEIENES unb UE Une Ea S 7 4 PANELBDESGRIPTIONS 23 13 58 213 8 0 2583 2502388 86 3 sans enssieeet a 8 4 1 Fron Pane e 8 4 2 Rear Pin ee P e
28. Dial 0000 after which you will hear 3 short tones 3 Dial 1314 4 Hang up your telephone 4 Be sure that the Transit Call function of the IPC unit at home is enabled The factory default value is Enable Procedure for enabling Transit Calls 1 Pick up the handset and listen for the dialing tone 2 Dial 0000 after which you will hear 3 short tones 3 Dial 2212 4 Hang up your telephone 28 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 7 3 Sending Faxes over an IP network 7 3 1 Sending Faxes between IPC units over an IP network Application Sending free faxes over an IP network between IPC units How to dial the fax number you want to dial Example 82263368 073936022 00214087213333 7 3 2 Using Outbound Transit to send faxes Application Dialing the fax number you want to send Configuration Please referto 7 2 3 Outbound transit calls Placing calls from the IP C unitto a traditional phone line via another IP C unit Dialing the fax number that you want to send Example 073936022 00214087213333 7 3 3 Using Inbound Transit to send faxes Application While out you can still send a fax over an IP network using the IPC unitthatis located at your home Simply have your fax machine dial manually to the IP C unit located at your home Your IPC will then answer and play a greeting message You can then dial the Inbound Tran
29. ID is printed on the label located outside the box If you are installing your IP C unit at any region other then the region ID specified on the label you will then need to configure the IPC to the correct Region ID The Region ID is coded as follows Co avec 0 Dama a gt Pirie 06 Pome e een o cme or cm Im am Sweden Vietnam France Germany a eme 6 See sivera 39 Sommer o Sin 2 svena tiem Tt a ww m m Region ID 13 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Phone Setting 1 Connect the power 2 Connect the phone cable to the Phone socket on the rear panel as pictured above 3 When the CPU ACT LED is on pick up the handset and listen for the dialing tone 4 Dial 0000 and listen for 3 short beep 5 Dial 9507 Assuming you are modifying for China The last 2 digits are the regional ID 6 Dial 9 1 Sets the new regional ID 7 Hang up the phone The device will be updated with the new region setting after it restarts restart time is about 10 seconds System console settings IPC gt enable IPC configure Enter configuration commands one perline End with CNTL Z IPC config regional id 07 IPC config exit IPC delete nvram This command resets the system with factory defaults All system parameters will revert to their default factory settings All static and dynamic addresses will be removed Reset system with factory de
30. K SIP HOME BASIC IP SETDAGS A wANCED CHANNEL PROMEB ON ACERO Apply Reveri SIP Phone Book Maximum 150 Entered Page i il Select index Name Host Port Proxy 123 anf iptel org 5060 Yes 125 chintsai iptel arg 5060 Yee Via index Hame Heal Porn Proxy Update ny 77 fms Delete Entry Section M re SP Pore Marium MoirumumerWenferswe res DRED Book Feed ue de of phone books Read Only AN entered Entries List Display phone books Read Only Empty index Dialing number Name Username Host Domain name or IP address Port Port number P roxy Via proxy or not 59 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway Item Field Description Default Enter entries Update Entry 1 Index Enter dialing number 2 Name Enter username 3 Port Enter port number 4 Via Proxy Select via Proxy or not Section Delete Entry Delete entries Empty Index Enter the index 9 2 15 ACCESSC Outgoing Call Carrier International ODE y M x International Access Code Outgoing Call Carrier Selection Access Code All the Access Codes Could Be Dialed Maximum Entered Entries List Add Entries Delete Entries 10 6 002 019 005 006 007 009 LIL It JE 7 LIL JE JE 7 Long Distance Access Code Outgoing Call Carrier Selection Access Code All the Access Codes Could Be Dialed Maximum Ent
31. Select a port number 54 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 10 SIP INBOUND ANTHENTICATION GENERAL cl REMOTE IPC alP COMMON alP CUTBOUNL IEH TIC ATION AL THE H SIP Inbound Authentication SIF INBOUND ON Usemame Fort Password Confirm Lsemane Fori Password Fasword Update Entry P FE mm Delete Enty ALL Item Feld Description Default Empty GE mun address allowed authentication entered Entries List Display the entries Read Only Empty 1 Username username 2 Port port number Password password Enter entries of authentication 1 Username Enter username 2 Port Enter port number 3 Password Enter password 4 Confirm Password Enter password again for confirmed Delete Entry Delete entries of authentication Username Enter username Port Enter port number 22 ArtDio Intelligent Communication 9 2 11 STUN IPC 1000 Series VoIP Gateway GENERAI SET REMOTE amp PE IPC Wu SIP COMMON ur Maximum SIP OUTBOUND Entered ALI THERTIC ATI OR R Lisi SP INBOUND Al THEN TIC AT ON UM 11 E Court of Refresh Intereal mv Ipiport global ip part Section emFieldDescripion o Z o STU Stat Default n or Disable STUN Server service US Maximum Maximum number of entries allowed Read Only ill il NN entered m perem po en
32. When you are connected to the Internet the IPC unit turns your regular home phone into an IP phone while maintaining the same traditional dialing behavior When you are making traditional phone calls dial as usual Your friends can use your same number to call you You will hear the phone ring as before When you want to make IP phone calls simply dial the sk or digits and follow it with the same telephone number normally used If both of parties are equipped with IPC units you will be making VoIP calls without occurring additional phone bills Phone No 8226 3368 Phone Mo 6445 8275 Besides the ability to make free Internet phone calls the IPC unit also provides the following unique features While out you can use the IPC unitto place IP calls When you are away from home you can still use the IP C unit to place calls to people who are also using the IPC unit Simply use a standard phone or even a mobile phone to call the IPC unit located at your home the IPC unit will then transfer your calls through the IP network to the remote IPC unit that is located at your intended recipients residence Using Analogy Phone make SIP calls After simply configuration you can use standard phone to make SIP calls to connectto IP phone or soft phone which support SIP protocol Making long distance phone calls while paying local phone bill If you live in Taipei you can make a phone call to anyone located in the Shanghai area through ano
33. des the or keys you are simply dialing the same telephone number This is because the IPC unit comes with a dynamic phone book built in Keeping a record of all phone numbers and their IP mapping When a user initiates an IP based call the IPC unit will search the phone book and obtain the phone number s IP If it is the first time you are using a particular number to place an IP based call you must perform the IP Learning function manually The IP Learning function will get the phone number IP mapping of the IPC unit that s connected to the phone line the mapping will then be stored in the built in phone book The stored phone number IP information will be saved on flash memory every hour Perform the following steps to complete the IP Learning 1 Use the phone connected to the IPC unit to dial the IPC units number that you are learning without the key For example 25 ARTDI LARTIZIO IPC 1000 Series VoIP Gateway 002862164451234 2 When the recipient answers the phone ask him her to press the 7 key twice The learning process will then begin and both parties should hear the learning tone one short tone every two seconds 3 About15 seconds later you should hear three tones in succession to confirm a successful learning Otherwise you will hear a long tone that indicates it has failed 4 Hangupthe phone The automatic IP learning function uses the phone that s connected to the IPC unit and dials the
34. e calls The max entries of all long distance access codes that could be dialed Read only The entries that have been entered Read only Add the leading digits of phone number that does not belong to local call For the outbound transit call if the first digits of phone number are matched with the phone number it will not be treated as local call It will be treated as a long distance call Delete Entries Delete an entry of Local Call Exception 61 Depends on the region ID configured Depends on the region ID configured Depends on the region ID configured Depends on the region ID configured Depends on the region ID configured Depends on the region ID configured ARTDI ARICIO IPC 1000 Series VolP Gateway PBX CO Line Access PBX CO line access code the code to seizure an external phone line If you need to pause for 1 or 2 second digit P can be followed For instance 9P stands for dial 9 and wait for 1 second Manual IP Learning E nable Disable the function of Manual IP Learning Enable Disable Dialing Mode Standard ISR Standard 62 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 10 Special Conditions 10 1 Using a Private IP in a NAT Environment The IPC unit is able to communicate with other IPC units under a NAT environment using Private IP addresses on the LAN side of your IP Sharing device However you must configure the IP Sharing device
35. e number of IPC Number System Restart None Not to restart system None Restart Mode Cold restart Cold restart Warm restart Warm restart 43 ArtDio Intelligent Communication 9 2 2 BASIC INBOUND TRANSIT HOME BASIC IP SETTINGS ADVANCED M CHANNEL Ea PHONEBOOR A CCESSCODE B i Apply Revert GENERAL Password For Inbound Transit Maximum 32 Entered 0 Entries List INBOUND TRANSIT OUTBOUND TRANSIT OFFNET FORWARD Add Passwords JL JE JE 1 TE JE JE 1 Delete Passwords IPC 1000 Series VoIP Gateway Password For Inbound Transit Entered Number of entries of password have been entered Read only Entries List Add Passwords The list of entries list Read only Add passwords Maximum four sets of password can be entered atthe same time Password must be digits at length of 1 8 digits Delete Passwords Delete password Maximum four sets of password can be deleted at the same time 9 2 3 BASIC OUTBOUND TRANSIT GENERAL Permission List Of Outbound Transit Maximum 32 Entered 0 MAC Address INBOUND TRANSIT OUTBOUND TRANSIT OFFNET FORWARD Phone Number Attempts Duration MAC Address m Phone Number Set Entry Delete Entry Clear Statistics Maximum Maximum number of entries allowed FEN Maximum number of entries Permission List of Outbound Transit allowed 44 ARTDIO Intelligent Communication IPC 1000 Series V
36. er you must select a channel Public Address Setting and Contact Address Public Address is like a phone number and SIP standard is xxx xxxxx Get SIP phone numbers and configure at WEB page Contact address is used when makes SIP calls without proxy Making a point to point SIP calls without proxy the phone number is contact address IP address For example 12 210 300 21 22 Following actions and configure the SIP parameters and please refer to section 0 SIP COMMON found WEB page Enter WEB page Select ADVANCED SIP COMMON Enter domain name or IP address in Outbound Proxy Setting field and select Enable Enter domain name or IP address in Registrar Setting field and select Enable Select a channel Enter SIP phone number in Public Address Setting field Enter contact address in Contact Address Setting field Click Apply 38 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 8 2 2 SIP Outbound Authentication Configure outbound authentication if SIP proxy server or other SIP phone request for authentication The information includes realm username port and password Following actions and configure the SIP parameters and please refer to section 0 found WEB page EnterWEB page 2 Select ADVANCED SIP OUTBOUND AUTHENTICATION 3 Enter authentication information including realm username port and password 4 Click Apply 8 2 3 SIP Inbound Authentication Con
37. ered Entries List Add Entries Delete Entries Local Call Exception Maximum Entered Entries List Add Entries Delete Entries 10 1 0 TE EO IE 1 ENS IE EE RE LL JE JE 3 JL JE JE PBX CO Line ACCESS 5ehind PBX on Codes Manual IP Learning Dialing Mode Access Code nu Enable zc Standard Description The international access code to be inserted on the outgoing international calls 60 Apply Revert Default Setting Depends on the region ID configured ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Allthe access codes could be dialed International Outgoing Call Carrier Selection Long Distance Allthe access codes could be dialed Long Distance Local Call Exception Maximum Entries List Add Entries Delete Entries Add Entries Entries List List all long distance access codes that could be dialed The max entries of all international access codes that could be dialed Read only The entries that were already entered Read only The entries list of all international access codes that could be dialed Add entries of all international access codes that could be dialed Four entries could be entered at a time Delete entries of all international access codes that could be dialed Four entries could be entered at a time The long distance access code to be inserted on the outgoing long distanc
38. ess 210 67 96 121 255 255 255 248 System need to restart IPC config ip default gateway 210 67 96 120 IPC config exit IPC restart This command resets the system System will restart operation code agent Reset system Y les or N o Yes 6 2 2 PPPoE If your network environment is using PPPOE you need to prepare the information as specified in section 0 Information required before Installation The following table shows an example Area Code 2 Taipei Phone Number 82261111 PPPoE Account 854321020 hinet net PPPoE Password 23410126 There are three ways to configure user name and password of PPPoE 1 Use phone set to configure user name and password of PPPoE You can configure the user name and password by using phone set The command 36 is used for username and 37 is for password of PPPoE Since the user name and password use characters and telephone can input digits you need a mapping between characters and digits You can find them at SEER PRI EES RRIR 2 SERRE NEE SR gt Example user name 837212 hinet net Password 123ab gt The procedure is below 1 Connectthe phone to IPC 2 When CPU ACT is light pick up the phone and press 3 d 0000 You will hear 3 short tones 4 3638333732314048494 44554 4 44554 Setuser name 83721 hinet net 9 372132334142 Set password is 123ab 0 981 Save and restart 2 Use Console to configure user name and password of PPPoE IPC enable IPC configure
39. faults Y Jes or N o Yes 6 2 Step 2 Parameter Settings We recommend using a traditional phone to configure the units parameters as this is the easiest way The following two sections contain the procedures used to configure the IP C unit according to how you obtain your IP address Static IP DHCP or PPPoE Since a lot of the configuration procedures in the following sections are using a standard telephone set to modify the settings Configuring the IP C unit via the phone set will be described first Using a Traditional Telephone to Configure the IPC unit Follow the steps specified on the following figure Pick un the nhone Dial 0000 to enter configuration Cat nayt narameter Command two digits Parameter variable length the Replace the phone 14 ARTDIC Intelligent Communication IPC 1000 Series VoIP Gateway Every time you set a parameter item and press the 7 key to complete it a successful setting will be confirmed by three equal tones in succession If your setting is unsuccessful you will be prompted with one long tone The Command length is two digits long For example configure area code would be 01 configure phone number would be 02 and restart would be 98 etc For details please refer to section 11 5 Appendix E Phone Set Command Codes and Parameters 6 2 1 Static IP and DHCP Mode If your network environment is using a static IP you need to prepare the information as
40. figure inbound authentication if you request authentication of other SIP phone Following actions and configure the SIP parameters and please refer to section 9 2 10 found the WEB page 1 Enter WEB page 2 Select ADVANCED SIP INBOUND AUTHENTICATION 3 Enter domain or IP address in Realm field 4 Enter authentication information including username port and password 5 Click Apply 8 2 4 STUN The STUN Simple Traversal UDP through NAT Network Address Translation server is an implementation of the STUN protocol that enables STUN functionality in SIP based systems The STUN server tar ball also includes a client API to enable STUN functionality in SIP endpoints STUN is an application layer protocol that can determine the public IP and nature of a NAT device that sits between the STUN client and STUN server Please refer to section 9 2 11 found WEB page and parameters 8 2 5 SIP Phone Book Configuring SIP phone book is for using standard phone to make a SIP call easier Another word is mapping table of index and SIP phone number After configuring SIP phone book you can pick up a phone and dial a number XXX to make a SIP call Following actions and configure the SIP parameters and please refer to section 9 2 14PHONE BOOK SIP found WEB page Enter WEB page Select PHONEBOOK YSIP Enter numbers in index field Enter Name Host and select via proxy or not Click Apply 39 ARTDIO Intelligent Communicatio
41. for SIP proxy server or other SIP phone requested 5 SIP Phone Book Using index and SIP phone number mapping you can use a standard phone to make SIP calls 5 1 3 Setting a password for Web based Management You will need to prepare a password for Web based Management It can be a digit and or letter combination ranging from 1 to 6 digits E g 123 You will need this password to access the web management interface Browser Based If you don t set this password you will not have access to the web management interface 12 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 6 Installation and Configuration After preparing the information you need as specified in section 5 follow the following steps to install the IPC Unit Connect the phone or system console to perform basic configurations With the IPC unit you can use either a telephone or a system console to perform basic configurations such as setting the region ID Before you connect the RJ 45 connector to the console port you have to configure your VT100 terminal to match the settings of the IPC unit s console port The console port s terminal connection is set to 9600 baud 8 data bits 1 stop bit and no parity Turn on the IPC units power and wait for the terminal to display Press Enter follow the directions to begin 6 1 Step 1 Confirming the Region ID Skip this step if you are installing your IPC unit in the default region The default Region
42. ing tone Dial 0000 and listen for three consecutive tones before setting the following parameters The details please referto aa ETAJAK FEAR PREUS RJR o oem Lo poene ERE P am DNS Server XXX XXX XXX XXX Secondary DNS XXX XXX XXX XXX Server IP Channel T 38 FAX where Control xx channel c 0 disable 1 enable Channel Port State where Control XX channel C 0 disable 1 enable Select Control Port 065535 12 Select VolP Base 065534 limit to even port number only BER IS 13 Auto Answer 0 disable 1 enable me KEE 14 Call Forward 0 disable 1 enable EE KME 15 Set Call Forward 19 digits BENE VR NUENE 0 Omofowad lfowad oc Omofowad lfowad oc 1 forward Select Line Call 0 voice call 1 fax call Type IPC only 67 ARTDIO Intelligent Commeandeation 9 SetPBX CO Line 6 digits 0 9 ort where means pause Access Code EE 20 Manual IP Learning 0 disable 1 enable Control 21 Select Greeting 0 off 1 on ENF d 22 Inbound Outbound 0 disable 1 enable Ed Transit Call Control 23 Add an Inbound Transit Call Password 1 8 digits No IB Delete an Inbound 1 8 digits Transit Call Password Delete All inbound transit call NO U1 1 doit Passwords Add a Member Entry of an Outbound Transit Call MAC Phone Number MAC last 6 digits of the MAC address 0 9 A 1 B 2 C 53 D JE 55 F 66 where Phone
43. le phone Place a call from a tradition phone line or mobile phone to the IPC unit go through the following check list The column titled solutions suggest ways to solve the problem Make sure the phone set If the telephone does not ring and the LINE LED connected to the IPC unitrings llocated at the rear panel does not flash please check that the phone line is connected to the Line port The audio volume is too high and Perform the following the quality is poor Enter Setting Mode decrease volume by 2dB decrease volume by 3dB decrease volume by 4dB Hang up the phone and then redial Under conversion mode press the f you can t hear the tone it means that DTMF has digits 1234567 on the phone been filtered by the central office switches IP learning located at the calling side and see land Inbound Transit functions will not function Please if the phone connected to the IPC contact your local telephone company s service unit is able to hear the DTMF department sounds Step 4 Using the IPC unit s phone to place a regular call to a remote IPC unit Use the IPC units phone to place a regular phone call to a remote IPC no or digits unit If you are not able to reach the remote IPC unit please check if the phone line connected to the IPC unitis limited and not able to place long distance calls The called party s line may also be busy Try again later 23 ARTDIO Intelligent Communication IPC 1000 Series
44. line it will be billed for the cost of a local call Dialing Method phone number of called party 4 Configuration 1 IP Learning must previously be completed between both IPC units 2 Your IPC unit must also have previously obtained permission from the other IPC unit that it is attempting to dial through This means that the other IPC unit must configure your telephone number including your country and area code and MAC address into its permissions table Using the phone set to configure the permissions table If you wanted to permit the 886 2 82263368 IP C unit to place outbound transit calls through your IPC unit you will need to get its MAC address The MAC address is found on the label on the bottom of the chassis Only the last six digits of the MAC address are needed e g 80 05 E 0 MAC addresses with characters ranging from A to F should be entered as A X1 B 2 C 3 D M E 75 F 16 m To enter the configured Mode 26 8005 50 886282203368 To enter the MAC address and phone number MAC 80 05 E0 Phone number 886 2 82263368 Use the phone set to delete a permission table entry The following example shows how to remove a IPC units MAC entry from the permissions table You only have to specify the IPC units MAC address that you want to delete from the permissions table The MAC address with characters ranging from A to F should be entered as A 1 B 2 C 83 D M E 75 F 6 1 0000 To
45. lp Es Back 7 gt A A DSearch Favorites History Eh B Address 8 192 168 0 2 el Eco Links a Enter Network Password The IPC unit s IP address 192 168 0 2 WEB should be all Capitals P Please type your user name and password Site 192 158 0 2 Realm Wallyorld User Name WEB Password u Save this password in your password list omen Es a Opening page http 192 168 0 2 m Sb Internet gAStart 4 6 S gt e aboutblank Mic 9 55 AM Upon entering the web based configuration interface Click on IP SETTING at the top of the page and you will see the page as shown in the following image Select PPPoE from the IP State pull down menu Fillin the Account Password and Confirm Password under the PPPoE Settings You can obtain this information from your ISP Click on the Apply button Click the BASIC button at the top to go to the BASIC page Select Warm Start to restart the system You can also perform a warm start using the phone by picking up the handset and dialing 0000 then 9812 6 After restarting the IPC unit will use PPPoE to obtain it s IP address 19 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway Click IP setting to open this display IP Settings IP State PPPoE x Current Settings a i IP Address 192 168 0 2 Click
46. mmmmmmmmmckH 34 8 SIP SESSION INITIATION PROTOCOL 2 2220220022000an0nanunnnnnnanunanunnnnnn nun nenn 36 Bi bare SI SEE SE SR SEES A 36 DM Componenti ibl m 36 8 1 2 Dlie t 37 UI eli ct 37 BL PA Ais IO a ee ype ni PONES CU ECC ee Su RUNE DUM E ehe AE mi mm aen 37 8 2 SE On Tan ee nee ee nalen esco ss htsmssdeeimentmeessmthnecide cites 38 PAR BEE HS Tone ones ni ee ee 38 8 2 2 SIP Outbound Authentication mm m m wwwwvuwwvwvwuwvwvuwwvwvwvwuvwvwwuwwwwvvvwwvvvvvvv 39 5 2 3 SIP Inbound UC AI DNE mmm 30 SS TUN oe n 39 5 2 5 SP Phone DODI un maus EE ee Er E TE E Im E EU E E 30 JS MEME apice lue agHGH A 40 9 WEB MANAGEMENT INTERFACE 22 2222 2204 2000 2000n0nnn0n nun nun nun nnun nun n nnn en nhan nnn anna 41 9 1 The Tree Architecture of Web Management eee e eee eee eoo e ooo roo r reete ee eee eee eee Pee eee ee poe Poet ee eee eee eee esae eee PPP e eee ee ee esee 41 9 2 Parameters of Web PACES quias pm DAUERTE E 42 0 ZI BASIEIGENER a asa ct 42 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 92 2BASICH DI
47. must configure the IP Sharing device to treat the IPC unit and the IP that it is using as a virtual server PPPoE Account Number Password This information is normally provided by your ISP If you don t have this information please contact your ISP 5 1 1 The IPC Unit s phone number A traditional phone number is required You can use an existing phone line at home or an extension line at your office The IPC unit must be configured with the phone number and area code that your phone line belongs to such as 2 for Taipei 7 for Kaohsiung 21 for Shanghai and 10 for Peking The IPC unit can also be connected to a PBX extension line In this case you need to know the Trunk Access Code of the PBX which is normally assigned 9 or 0 by most companies 11 ARTDIO Intelligent Communication IPC 1000 Series VolP Gateway 5 1 2 SIP Information Before configuring SIP the IPC unit requires SIP information for operation The following table helps you to decide what information you need The proxy server is an intermediate device that receives SIP requests from a client and then forwards the requests on the client s behalf If you don t know which SIP proxy for setting contact your distributor 2 Public Address SIP Phone number The public address is like phone number Example sip iptel org you can get SIP phone number from SIP proxy or contact your distributor 3 Outbound Authentication The authentication information is
48. n packet Auto Answer Control Dizilie ll Frequency an xt A p Cadence ente Ris on FO 0 Reorder Tone Spec Frequency PR ti en 2E En Cadence rit tans On so Off 5 Control Disitie Forrard To FF AIS A Plone Naher Fax Call Forud Line Call Type HA amp Offmet To EE ner Phone Poder Flash Button Flash Time System confirmed Flash time ae Touch Tone DTMF Duration mE Dial Ending Time Duration The duration to senda DTMF duration The duration to senda DTMF send a DTMF The inter digit time of sending a inei The time defines how long the 0 need append system will not take incoming call after call has been disconnected Dial Ending When select ISR dialing mode Time don t append for ending The for ending time define how long to end a 1 9 seconds Call T 38 Fax Relay Max Fax Rate The max Fax transfer rate 14400 bps 49 ARTDIO Intelligent Communication Low Speed Redundancy High Speed Redundancy IPC 1000 Series VoIP Gateway The number of redundant 3 Redundant packets in low speed Packet No Redundant Packet 1 Redundant Packet 2 Redundant Packet 3 Redundant Packet 4 Redundant Packet The number of redundant packet 1 Redundant in high speed Packet No Redundant Packet 1 Redundant Packet 2 Redundant Packet Enable Disable Auto Answer Disable mode Enable Disable fl P 300 3000Hz Busy Tone Spec fl
49. n IPC 1000 Series VoIP Gateway 8 3 Place SIP Calls After you have configured the SIP phone on the SIP phone book you can easily make SIP call as follow 1 Pick up the phone 2 Dial Index 40 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 9 WEB MANAGEMENT INTERFACE 9 1 The Tree Architecture of Web Management GENERAL Inbound Transit Outbound Transit Off net Forward m E SIP ACCESS CODE 4 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 Parameters of Web Pages GENERAL Apply Revert Information INBOUND TRANSIT 3 Region ID Taiwan OUTBOUND TRANSIT Software Version 1 00 OFFNET FORWARD BootRom Version 1 02 Hardware Version 2 00 Card Type 4 PORT FXS Up Time 0 day Ohr 7 min 36 sec MAC Address 00 03 62 80 57 05 Time Configuration Time Source Auto Sync Date 20030525 yyyy mm dd Time 17 24 47 hh mm ss Time Zone Beijing Hong Kong Singapore Taipei DayLight Saving ES Configuration Control Port 2000 Need Varm Restat VoIP Base Port 4000 Need Varm Restat amp Mest be Even asmber Greeting Mode On v Transit Call Ena i My Phone Number Country Code 836 Area Code p Phone Number 6119 Netmosa ID System Restart Restart Mode None M Region ID Display region ID Read only DENN Software Display software version R ead only Version BootRom Display Boot Rom Version Read only
50. nal line the digits to get an external line should be configured also As the following example shows the PBX phone number is 82263368 and the extension number is 220 So IPC unitA should be configured to 82263368220 32 ARTDI Intelligent Communication IPC 1000 Series VoIP Gateway Phone No 8226 1111 qu Taipei vi af 886 2 Phone No 6445 2222 C E i shang Hai TN T I Phone No 8226 3368 86 21 i Phone Mo 8226 3368 220 Phone No 6445 8275 IP IPC A m Ext 220 A 7 5 1 Configuring the Phone Number IFC B When connecting the IPC unitto a PBX extension line the phone number must be configured according to the following The PBX line number the extension number As shown in the figure above the PBX phone number is 82263368 and the extension number is 220 IPC unit A should then be configured to 82263368220 7 5 2 Disabling Auto Answer Because the IPC unit is connected to an extension line of the office PBX it is recommended that you disable the automatic answering function the factory default value is Disable Please note that automatic IP Learning is not supported when the IPC unitis installed under the Office PBX You must conduct the IP Learning process manually Please refer to the procedure specified in 11 1 Appendix A Manual IP Learning Procedure Procedures for disabling auto answer using the phone set 1 Pick up telephone 2 Dial 0000 to enter the settings
51. oIP Gateway Entered Number of entries of phone 0 number that have been entered Read only Entries List Display the detail of all Permission List of Outbound Transit Read only 1 MAC Address MAC address of permitted device Phone Number of permitted device Attempts Call attempts Duration Call duration in the unit of seconds Set Entry The MAC address and Phone number and Dial Out PIN Code of the device that are permitted to make outbound transit calls 1 MAC Address Enter the complete MAC address for example 00 03 62 80 13 49 Phone Number Enter phone number including country and area code for example 886282263368345 Delete Entry Remove the device from permission table 1 MAC Address MAC address of the device to be removed For example 00 03 62 80 13 49 Clear Statistic Clear the statistic data of Outbound transit calls Call attempt and Duration User has to enter the MAC address of the device that wants to clear the statistic data 45 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 4 BASIC OFFNET FORWARD GENERAL izes Permitted Phone Number for Offnet Forward Maximum 32 Entered 0 FFNET FORWARD Phone Number Attempts Duration OU TBOUND TRANSIT Phone Humber set Entry Delete Entry Clear Statistics Permitted Phone Maximum number of entries allowed for Number for Off net off net forward calls Read only Forward The entries
52. pplication that initiates the SIP request 2 User agent server UAS A server application that contacts the user when a SIP request is received and that returns a response on behalf of the user Typically a SIP end point is capable of functioning as both a UAC and a UAS but functions only as one or the other per transaction Whether the endpoint functions as a UAC ora UAS depends on the UA that initiated the request From an architecture standpoint the physical components of a SIP network can be grouped into two categories clients and servers 36 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 8 1 2 SIP Architecture SIP user __ u agents WAS vs F SIP proxy and redirect servers E ls F ns Fm E JE rr LA 4 1 Ll ha k F a a B8 SIP gateway ON i et PSTN Legacy PBX 8 1 3 SIP Clients SIP clients include the following 1 Phones Can act as either a UAS or UAC Soft phones PCs that have phone capabilities installed and Cisco SIP IP phones can initiate SIP requests and respond to requests 2 Gateways Provide call control Gateways provide much functionality The most common one is a translation function between SIP conferencing endpoints and other terminal types This function includes translation between transmission formats and between communications procedures In addition the gateway also translates between audio and video codec and perfo
53. rms call setup and clearing on both the LAN side and the switched circuit network side 8 1 4 SIP Servers SIP servers include the following 1 Proxy server The proxy server is an intermediate device that receives SIP requests from a client and then forwards the requests on the client s behalf Basically proxy servers receive SIP messages and forward them to the next SIP server in the network Proxy servers can provide functions such as authentication authorization network access control routing reliable request retransmission and security 2 Redirect server provides the client with information about the next hop or hops that a message should take then the client contacts the next hop server or UAS directly 3 Registrar server P rocesses requests from UACS for registration of their current location Registrar servers are often co located with a redirect or proxy server 31 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 8 2 SIP Configuration IPC can communicate with IP Phone or Soft Phone which support SIP protocol You can also make IP calls with other IPC Series L3 1 2 SoftPhone 1 3 IPH 1 1 IPC series Gateway 8 2 1 SIP Basic Information Register and Outbound Proxy Before using SIP service you must register to a proxy server and configure an outbound proxy server Channel Specific Registration Each channel can be configured a SIP phone number so before setting a SIP phone numb
54. s the phone The remote phone set connected to the remote IPC unit will ring until the called party picks up the phone When the called party answers the phone he she will hear a busy tone and hang up the phone At that point the IP Learning process begins The calling side will hear the learning tone a short tone every two seconds an unsuccessful learning process will respond with busy tone If the learning process is successful the IPC unit will disconnect the traditional phone and automatically switch to IP mode The called IPC unit s phone will ring again and the calling side will hear the ring back tone The called party will then pick up the phone and you can begin voice communication over IP Example 2 The Automatic Answering function on the remote IPC unit is enabled Assuming you are dialing from Taiwan to Shanghai and the number you are dialing is 86 21 43532158 the IP Learning steps are Pick up the handset and dial 002862143532158 If the number you are dialing can not be found in the internal phone book the IP C unit will use the phone line to reach the remote IPC unit and reacquire the IP information Since the automatic answering function is enabled the learning process will not start when the remote IPC unit answers the call The calling side will hear the learning tone a short tone every two seconds an unsuccessful learning process will respond with busy tone If the learning process is successful the IPC unit will disconnect
55. same method you use to place regular calls The following table demonstrates how to place both regular and IP based calls Placing traditional Phone Calls Phone number Place traditional phone calls as usual On net calls between two IPC units and Outbound Transit Calls phone number Placing calls through an IP phone number Sending a fax through an IP Inbound Transit Calls Placing a local call from a traditional phone to a local IPC unit then transferring your callto another IPC unit ff Hnbound Transit password phone Using a traditional phone while out to call a number remote IPC unit via your local IPC unit Inbound Transit password phone Using a traditional FAX machine while out number to send a FAX to a remote IPC unit via your local IPC unit The leading key represents an IP phone call or an IP fax call All calls end with the key This represents a voice call while the key represents a fax call Phone Book and IP Learning The most remarkable feature of the IPC unit is that it turns your traditional phone into an IP enabled phone When you make traditional phone calls dial as usual When making IP calls dial as you usually do when placing a regular call The only difference is that for IP based calls you must dial a leading or digit before dialing your phone number end with the or F keys When you make IP based calls besi
56. sit password the recipient fax machine s number sk If the password is correct the call will be connected through the IP network to the remote Fax machine When the remote fax machine responds press the START key on the fax machine to send your FAX Configurations Pease refer to section 7 2 4 Inbound Transit Calls for detail How to dial the Inbound Transit password fax number gt k The following example assumes the password is 123 Example 123 82263368 x 123 073936022 123 00214087213333 x 7 4 Dialing Examples 7 4 1 Voice Examples The following example shows you how to make voice calls including traditional and IP calls between Taipei and Shanghai 29 ARTDI Intelligent Communication Phone No 8226 1111 Phone No 6445 2222 T en rn at ShangHai patu _ SBD 86 21 Igne CO Phone No 8225 33858 Phone Mao 65445 8275 Pes Hi 30 IPC 1000 Series VoIP Gateway Agua Intelligent Communication IPC 1000 Series VoIP Gateway B Shanghai 002862164458275 C Taipei 82261111 D Shanghai 002862164452222 wee P A Taipei 00886282263368 C Taipei 00886282261111 muinin D Shanghai 64452222 El A Taipei 82263368 B Shanghai 82263368 6445 8275 123 002862164458275 PIN Code 123 D Shanghai 002862164452222 A Taipei 64458215 8226 3368 123 00886282263368 PIN Code 123 B Shanghai 64458215 6445 8215 0
57. specified in section 0 Information required before Installation The following table shows an example Area Code 2 Taipei Phone Number 82261111 IP Address 210 67 96 121 Subnet Mask 255 255 255 248 Default Gateway 210 67 96 120 Web Management Password 123 Using the information contained in the example above The procedure is as follows 1 Connect the IPC unit to a suitable Power source 2 Connect a traditional phone set to the FXS connector located on the rear panel 3 When the CPU ACT light is on pick up the phone to hear the dialing tone 4 0000 you should hear three short tones 5 0127 the number 2 digit represents the Taipei area code 6 02822611112 Phone Number 7 030 the digit 0 is used to enable manual IP mode 8 04210 67 96 121 IP address 9 05255 255 255 248 Subnet Mask 10 06210 67 96 120 Default Gateway 11 881237 123 is the web management password 12 981 restarts the IPC 13 Hang up the phone The system should now restart If your network is using DHCP you should skip steps 8 9 10 and jump to step 11 while modifying step 7 to 0317 15 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway You can also use console to configure IP address But phone number can t be configured by console IP C enable IPC configure Enter configuration commands one per line End with CNTL Z IPC config Hip state user IPC config ip addr
58. stomer service personnel answers the call check to see if you are able to talk with them If you are able to communicate with customer service personnel properly proceed to step 3 Most failures involve single way communications In other words you can hear the call recipient s but the recipient can t hear you This happens when your IP Sharing device is used but has not been configured to treat the IPC unitas a Virtual Server If the Virtual Server has been configured properly on the IP Sharing device check it the IP obtained via PPPoE by the sharing device is a private IP The IPC unit works fine using a private IP on the LAN side of the IP Sharing device However it will not work if the IP Sharing device s WAN side is using a private IP address Check the WAN side IP address to see if itis part of the following IP range If itis itis a private IP address Private IP address range 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 22 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway If the phone s audio level is too loud perform the following steps to decrease the volume to a more comfortable level 1 Pick up the phone and dial 2 40000 enter phone configuration mode 3 922 decrease volume by 2dB Or9222 decrease volume by 4dB Or 92222 decrease volume by 6dB 4 Hang up the phone and redial to test Step 3 Dialing the IPC unit from a tradition phone line or mobi
59. t Call request from another IPC unit it will check the length of the called phone number excluding the country and area code If the length is 5 digits or more the IPC unit will dial the previously configured PBX CO access code along with the called phone number Otherwise the IPC unit will assume that itis an extension call The PBX CO access code then has no effect Please refer to the following example The PBX CO access code is set to 9 on IPC unitA When IPC unit B dials an Outbound Transit Call via IPC unitA using 00886282261111 IPC unit A will then dial the number 9 then 82261111 after a one second pause Because the called numbers has 8 digits 82261111 When IPC B dials 30088621102 IPC A dials 110 without using the PBX CO access code because the called numbers is only 3 digits long 110 7 5 4 Calling Examples Refer to the diagram at section SEER PREUS RR o ESR rel Macho The following table will demonstrate how to dial In the following example it is assumed that the Inbound Transit password is set to 123 A ext 220 B ext 110 110 C Taipei 9 82261111 S ni D Shanghai 002862164458275 EE E Shanghai 002862164452222 i S B ext 110 A ext 220 220 C Taipei 9 82261111 8226 1111 D Shanghai Auto answer must be enabled on IPC unitA 6445 8275 220 IPC unitA extension number 123 002862164458275 E Shanghai 9 00286216445 2222 Regular international phone call C Taipei
60. tatic Ma Maximum LUCI Entered Enteries List Ho OSS IP 210057 96 19 PORT 2000 11 3 2 Moving a dynamic phone book entry to the static phone book If the called IPC unit is using a static IP address you can also use the manual or automatic IP learning process to acquire the IP address first you can then move it into the static phone book After the IP has been successfully learnt follow the steps below to move it into the static phone book 1 Pick up the phone that s connected to the IPC unit 2 Dial 0000 to enter the phone configuration mode 3 Dial 32 phone number to move the phone number s IP to the static phone book 4 Dial 981 a restart is required 5 Hang up the phone 11 4 Appendix D Enabling disabling the automatic answer mode Enable the automatic answer mode using a telephone set Pick up the handset and listen for the dialing tone Dial 0000 you will then here three short tones Dial 1312 Auto answer mode will now be enabled Hang up the phone Disable the automatic answer mode using a telephone set Pick up the hand set and listen for the dialing tone Dial 0000 you will then here three short tones Dial 1302 Auto answer mode will now be disabled Hang up the phone 66 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 11 5 Appendix E Phone Set Command Codes and Parameters Phone Set Pick up the handset and listen for the dial
61. ter If ae A TCP IP gt Accton your network does not automatically assign IP addresses ask your recycle Bin P TCP IP gt Dial Ur network administrator for an address and then type itin the space Y TCP IP gt IBM 10 below File and printer sh A Prci Add C Obtain an IP address automatically nterne Explorer Primary Network Log Specify an IP address Client for Microsoft N w IP Address 192 168 0 5 e Eile and Print SF Setup MSN Internet A IE Subnet Mask 255 255 255 0 Description is the proto wide area network Online IV Detect connection to network media sten MEU P 9 50 AM After you have completed the PC s IP address setting you will be required to restart the PC in order for the new settings to take affect Step 3 Using the browser to configure the PPPoE Parameters of the IPC unit On the PC that is connected to the IPC unit enter the IPC units IP address Default 192 168 0 2 and press enter The IPC will then prompt you with a dialogue box requesting that you enter a password Use WEB all capitals for the User field and 123 for the password field that you have previously configured Click the OK button you should now have access to the IPC units web based management interface page 18 ARTDIO an gents mes Rol IPC 1000 Series VoIP Gateway 7 about blank Microsoft Internet Explorer ii E E i Z xi File Edit View Favorites Tools He
62. tered Add Add a server Empty IP Address Enter IP address Port Enter port number Delete Delete a server Empty IP Address Enter IP address Port Enter port number NAT Type Display NAT type Read Only nknown Stun Refresh ua time interval for checking STUN server alive Time NAT Counts ISend rebinding NAT counts Rebinding Counts Mapping List List My ip port Display private IP and port Read Only Empty number Global ip port Display public IP and port number 56 ArtDio Intelligent Communication 9 2 12 CHANNEL Channel t Information Port Type Port State Current State Do Not Disturb T 38 Fax Relay Device Capacity Current Quantity Support T 38 Soft Key Code Trigger Mode Trigger Key Trigger Key Control Category HOM BASIC Soft Key Phone Only Section Description IPC 1000 Series VoIP Gateway Enable Disable Phone Only P Description Default Setting Default Setting Channel number 1 2 3 4 Display port type Read only Phone F XS Interface connect to telephone set or T 38 Fax Relay Device Capacity Port Type Port State Current State Fax machine Line FXO Interface connect to phone line NA Not available Enable Disable all functions of this port Enable Disable Display the current state of this port Read only Enable Disable Do not Disturb Enable Disable does not Disable disturb function
63. that have been entered and its statistic data Read only Set Entry Permitted phone number for off net forward calls Delete Entry Phone number that to be deleted from mil off net forward calls Clear Statistic Clear the statistics data of permitted phone number for off netforward calls 46 ArtDio Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 5 IP SETTING y y Y Y ep HOME ARI ESELINGE ADVANCED EHANMEL Y CHOMEBOQN X 4GGEARCODE Apply Revert IP Settings IP State Manual Current Settings IP Address 210 67 96 189 Subnet Mask 255 255 255 240 Default Gateway 210 67 96 177 Change To Restart is required IP Address 210 67 96 189 Subnet Mask 255 255 255 240 Default Gateway 210 67 96 177 PPPoE Settings Restart is required Account DOO Password ass Confirm Password 2l service Name iS DNS Server Restart is required Primary Address 168 95 1 1 Secondary Address 0 0 00 Netmosa IP Setting Restart is required IP Address 0 0 0 0 Port oo Web Password Read amp Write User Name WB Password C Confirm Password mmm The way to obtain IP address Manual Entered by user Static IP Auto DHCP Assigned by DHCP server PPPoE Assigned by PPPoE of ISP Current Setting Display the configured IP address 192 168 0 2 255 255 255 0 192 168 0 1 subnet mask address and default gateway Read only Enter the IP address that will be used after next restart Including 1 IP Address
64. the Apply Subnet Mask 255 255 255 0 b Default Gateway 192 168 0 1 utton to apply Change To Restart is required any changes IP Address 192 168 0 2 Subnet Mask 255 255 255 0 Default Gateway 132 168 0 1 Account Password Confirm Password Service Name Primary Address 168 95 1 1 Secondary Address 0 0 0 0 Web Password Read amp Write User Name WEB Password Confirm Password 20 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway HOME 7 BASIC IPSETTNOS ADVANCED CHANNEL PHONEBOOK ACCESSCODE Information Repon ID 43 i Taiwan Software Version 201 BootRom Version 1 00 u n Click the Apply Hardware Version 1 00 Card Type 4PORT_FSO button to apply Up Time O day hr 2 mun 6 sec MAC Address 00 03 62 80 13 4B any changes Time Confiquration Time Source Auto Sync Date 2000 01 01 vyynyimmdd Time oo 02 05 hemmes Time Zone Beijing Hong Kong Singapore Taipei DayLight Saving ott Configuration Control Port 2000 i eed warm Beart i VoIP Base Port 4000 I i Weed warm Kar T d A li Dene emet Greeting Mode On Transit Call Enable Country Code Area Code Phone Humber Restart Mode At this stage your IPC should be able to use PPPoE to access the Internet However if you configured a wrong account number or password your IPC can not access the Internet You are not able to use PC to access IPC by using the IP address of 192 16
65. ther IPC unit located in Shanghai Because there are no costs involved when placing a call from the Taipei IPC unitto the Shanghai IP C unit there are no additional costs incurred The IPC unitin Shanghai is only charged the Shanghai local phone rates Since the Shanghai IPC is covering the charge you must obtain permission a configuration setting from the Shanghai IPC unit 6 ARTDIO Pntelligent Commeandeation 3 Package Contents The IPC 1000 series VoIP Gateway Unit AC DC Power Adapter RJ 45 Ethernet Cable RJ 11 Telephone Cable User s Manual CD ROM IPC 1000 Series VoIP Gateway ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 4 Panel Descriptions 4 1 Front Panel IPC 1000 To WAN Ta LAN MDEX MDI LNKJACT 100Mbps P 4 2 Rear Panel READY IPC 1000 Dc y i EA te ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 4 3 LED Indicators o mem Flash Sending R eceiving data Mm i 100Mbps n LNK is on On NKison fon RR m eese o eee The red light On indicates that the configured phone number does not match the phone number of the connected phone line Power On indicates that the power supply is working normally CPU ACT On indicates that the CPU is working normally Time SRVR On indicates that IPC is able to access the network s Time Server Forward o n indicates that Call Forwarding is enabled On indicates that
66. to have a password It can not be blank Enable Disable the function of Call Forward of the device you are configuring to NA Don t change Enable Disable Enable Disable the forward function of fax call of the device that you are configuring to NA Don t change Forward No Forward mo NA Line Call Type It has no effect on 4204 4208 4216 Auto Answer Enable or Disable the auto answer function of the device that you are configuring to NA Don t change Enable Disable 51 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway Off netTo Configure the off net forward phone number ofthe device that you are configuring to 92 ARTDIio Intelligent Communication IPC 1000 Series VoIP Gateway 9 2 8 SIP COMMON GENERAL SET PEMOTE IPC SIF COMMON SIP OUTBOUND AUTHENTICATION SIP INBOUND AUTHENTICATION TUN ifi Channel ME cele Register De Pagter Register Status REGISTERED Hame Current Setting Ol REC 2833 DTME 2533 DTMF Hever 2533 In Use FALSE Secpeenmp Die Seton fremri Description peut Port and Pot The control port number of SIP protocol 5060 Choice Standard or Compact to be the header Standard format of SIP packet Outbound Domain Name Enter domain name or IP address of proxy Empty P roxy Setting Disable The times for sending DTMF packets If the network environment isn t stable you can increase the value Channel Select a port
67. to set the IP Sharing device to treat the IPC units UDP port 2000 as a Virtual Server Step 4 Inspection After connecting the IPC unit to your network we strongly suggest that you follow these procedures to check if the IPC unit is working properly Step 1 Checkthe LED of Time SRVR on front panel If the Time SRVR LED located on the front panel is on within 5 minutes of initial use proceed to step 2 Otherwise perform the following procedures Check if the ADSL Modem is working Does the PC have access other webside successful Check that your Ethernet connection is operating The LNK ACT LED should be on if the Ethernet link is functioning otherwise you may need to check your Ethernet cable connections Use your web browser to access the IP C s web based interface and check if the phone number IP address PPPoE account number and password are correctly configured Does your network utilize a Firewall If so you should open the ports that the IPC unit is using Please referto section 10 2 Firewall for details Step 2 Dial your IPC unit distributors customer service number PPlease get the phone number and IP address of distributors IP C and save them into the static phone book Please refers to the page 65 section 11 3 Appendix C Editing the Phone Book for the detail After the LED of Time SRVR comes on it indicates that the IPC unit is able to access the Internet Try to dial the distributor s IPC number After one of cu
68. to treat the IPC unit as a Virtual Server using UDP port 2000 All incoming packets transmitted to UDP port 2000 will be forwarded to the IP C unit s private IP 10 2 Firewall If your network environment like most enterprises uses a Firewall you will have to ask MIS personnel to enable the ports listed in the following table Packet Modes Using P orts Call Control Packets UDP 2000 Voice Packets RTP UDP 4000 4007 Fax Packets SIP Packets UDP 5060 FTP software upgrade TCP 21 Web management TCP 80 10 3 Bypassing the IPC unit When the IPC unitis connected to a PBX extension line some P BX features such as Call Forwarding or other functions that start with or will not be available this is because they are now being used by the IPC unit You can however dial to bypass the IPC unit and access the line directly The IPC unit will send the total amount of digits you dialed to the Line port For example if the access code to disable Call Forwarding on the PBX ist81 you can dial first then dial 481 Gia gaa Dial to bypass IPC 63 ARTDIO Intelligent Communication IPC 1000 Series VoIP Gateway 11 Appendix 11 1 Appendix A Manual IP Learning Procedure Perform the following steps to carry out the IP Learning function 1 Use the phone that s connected to the IPC unit to dial at regular intervals the IPC unit s number that you are attempting to learn without the 7 key For example 002
69. ure it 10 05255 255 255 0 Subnet Mask 11 981 Used to restart the IPC unit 12 Hang up the phone to complete the configuration Step 2 Configure IP address of PC Use the provided Ethernet cable to connect your PC to the port labeled PC located on the rear panel of the IPC unit Because the IPC units default IP setting is 192 168 0 2 you must configure your PC to the same subnet 192 168 0 x for example The following example uses 192 168 0 5 for the IP address and 255 255 255 0 for the subnet mask 17 IPC 1000 Series VoIP Gateway My Documents Snaglt 6 01 Shortcut to D oc Tj Network Meee Configuration Identification Access Control The following network components are installed Add Remove Properties Primary Network Logon Internet Client for Microsoft Networks Explorer File and Print Sharing x Description Setup MSN TCP IP is the protocol you use to connect to the Internet and Internet A wide area networks Online Services fe g Snaglt 6 3202R untitled Bi im He Snaalt Studio Shortcut to 6 Micros My Documents Configuration Identification Access Control TCP IP Properties E 2l xl The following networl SEM 10 100 Ether Bindings Advanced NetBIOS DNS Configuration if NetBEUI gt Accto Gateway WINS Configuration IP Address 3 NetBEUI Dial L k 3 NetBEUI gt IBM 11 An IP address can be automatically assigned to this compu

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