Phone Manual
Contents
1. Touch the switch aij beside Location to turn on Find your location by opening Maps qo gt Q H T a H a Fi 3 5 3 3 a P e e S E 2 g WE A ol Bi dll Use your phone s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters street level The process of accessing the GPS satellite and setting your phone s precise location for the first time will require up to 5 minutes You will need to stand in a place with a clear view of the sky and avoid moving After this GPS will only need 20 40 seconds to identify your precise location Then you can start the navigation to find the target location Q Data backup 06 This phone enables you to back up your phone s settings and other application data to Google Servers with your Google Account If you replace your phone the settings and data you ve backed up are restored onto the new phone the first time you sign in with your Google Account To activate this function e Touch on Quick setting bar to get to Settings e Touch Back up amp reset Back up my data to mark the checkbox 23 4018M_Telecom_USA_Eng_03_140821l indd 23 24 Once activated a wide variety of settings and data are backed up including your Wi Fi passwords bookmarks a list of the applications you ve installed the words you ve added to the dictionary used by the onscreen keyboard and most of the settings configured wi2. e Check with your operator that your SIM card is valid e Try selecting the available network s manually e Try connecting at a later time if the network is overloaded My phone cannot connect to the Internet e Check that the IMEI number press 06 is the same as the one printed on your warranty card or box e Make sure that the internet access service of your SIM card is available e Check your phone s Internet connecting settings e Make sure you are in a place with network coverage e Try connecting at a later time or another location Invalid SIM card e Make sure the SIM card has been correctly inserted see Inserting or removing the SIM card e Make sure the chip on your SIM card is not damaged or scratched e Make sure the service of your SIM card is available Unable to make outgoing calls e Make sure you have dialed a valid number and have touched Call For international calls check the country and area codes Make sure your phone is connected to a network and the network is not overloaded or unavailable Check your subscription status with your operator credit SIM card valid etc Make sure you have not barred outgoing calls Make sure that your phone is not in airplane mode Unable to receive incoming calls e Make sure your phone is switched on and connected to a network check for overloaded or unavailable network e Check your subscription status with your operator credit SIM card valid etc
3. e Make sure you have not forwarded incoming calls e Make sure that you have not barred certain calls e Make sure that your phone is not in airplane mode The caller s name number does not appear when a call is received e Check that you have subscribed to this service with your operator e Your caller has concealed his her name or number I cannot find my contacts e Make sure your SIM card is not broken e Make sure your SIM card is inserted properly e Import all contacts stored in SIM card to phone 38 2014 8 21 11 30 31 The sound quality of the calls is poor e You can adjust the volume during a call by pressing the Volume Up Down key e Check the network strength all A e Make sure that the receiver connector or speaker on your phone is clean am unable to use the features described in the manual e Check with your operator to make sure that your subscription includes this service e Make sure this feature does not require an ALCATEL ONETOUCH accessory When I select a number from my contacts the number cannot be dialed e Make sure that you have correctly recorded the number in your file e Make sure that you have selected the country prefix when calling a foreign country am unable to add a contact in my contacts e Make sure that your SIM card contacts are not full delete some files or save the files in the phone contacts i e your professional or personal directories My callers are unable to l
4. Google Play Store and more For more information about these applications please check the online user manual at www alcatelonetouch com 1 2 Internal storage Touch Settings Storage to display the amount of internal phone storage used by the operating system its components applications including those you downloaded permanent and temporary data All personal music pictures applications and files will be saved in internal phone storage if no external SD card is inserted If a warning message comes up saying that phone memory is limited you are required to free up space by deleting some unwanted applications downloaded files etc 2 Making the most of your phone You can download software upgrades for free from the website www alcatelonetouch com 12 1 Smart Suite Smart Suite includes e Contacts It allows you to back up contact entries so that you don t have to worry about losing breaking switching phones or changing service providers e Messages It frees you from painstakingly inputting text on the keypads All of your messages are easily accessible and well organized e Calendar It allows you to sync events freely between your phone and Outlook and create and edit new events from a PC 25 4018M_Telecom_USA_Eng_03_140821 indd 25 26 Photos It allows you to easily import photos from a PC or the handset and organize them in different albums for better management Videos It allows you t
5. PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction s where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone Pursuant to such laws and regulations it may be strictly forbidden to take photographs and or to record the voices of other people or any of their personal attributes and reproduce or distribute them as this may be considered to be an invasion of privacy It is the user s sole responsibility to ensure that prior authorization be obtained if necessary in order to record private or confidential conversations or take a photograph of another person the manufacturer the seller or vendor of your mobile phone including the operator disclaim any liability which may result from the improper use of the mobile phone e BATTERY AND ACCESSORIES Before removing the battery from your mobile phone please make sure that the mobile phone is switched off Observe the following precautions for battery use Do not attempt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble or cause a short circuit in a battery Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60 C 140 F Batteries must be disposed of in accordance with locally applicable environmental regulations Only use the battery for the purpose for 30 20
6. as O several SMS Specific accented letters will also increase the size of the SMS this may cause multiple SMS to be sent to your recipient Sending a multimedia message MMS enables you to send video clips images photos animations slides and audio to other compatible phones and e mail addresses An SMS will be converted to MMS automatically when media files image video audio slides etc are attached or Subject or email addresses are added 6 Email E ne Besides your Gmail account you can also set up external POP3 or IMAP4 email accounts in your phone To access this function touch Application tab from the Home screen then select Email An email wizard will guide you through the steps to set up an email account Enter the email address and password of the account you want to set up Touch Next If the account you entered is not provided by your service provider in the phone you will be prompted to go to the email account settings screen to enter settings manually Alternatively you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up Enter the account name and display name in outgoing emails To add another email account you can touch and Settings and finally touch ADD ACCOUNT on the right of the title to create the account 4018M_Telecom_USA_Eng_03_140821 indd 19 20 To create and send emails e Touch the icon ma from Inbox
7. card to make phone calls Please power off your phone before inserting or removing the SIM card Place the SIM card with the chip facing downwards and slide it into its housing Make sure that it is correctly inserted To remove the card press and slide it out Your phone supports a standard SIM 2FF type Do not p attempt to insert other SIM types like micro and nano cards otherwise you may damage your phone Installing or removing the battery Please power off your phone before removing the battery e Insert and click the battery into place then close the cover Unclip the cover then remove the battery 4018M_Telecom_USA_Eng_03_140821 indd 5 6 Installing the microSD card To install please open microSD card lock first and then place the external microSD card into the slot with the gold contact facing down To remove the external microSD card please open microSD card lock and take it out from the slot Charging the battery Connect the battery charger to your phone and outlet respectively awe If the battery is very low there will be no indication Ok that power is being received until the charge is sufficient enough to show the charging status bar To reduce power consumption and energy waste once the battery is fully charged disconnect your charger from the plug switch off Wi Fi GPS Bluetooth or applications running in the background when not in use reduce the backlight time etc
8. do not allow the exclusion or limitation of incidental or consequential damages or limitation of the duration of implied warranties so the preceding limitations or exclusions may not apply to you How to obtain Support Contact the customer care center by calling 877 702 3444 or going to http www alcatelonetouch com usa We have placed many self help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service In the case that your wireless device is no longer covered by this limited warranty due to time or condition you may utilize our out of warranty repair options How to obtain Hardware Service within the terms of this warranty Create a user profile alcatel finetw com and then create an RMA for the defective device Ship the device with a copy of the original proof of purchase e g original copy of the dated bill of sale invoice with the owner s return address No PO Boxes accepted wireless carrier s name alternate daytime phone number and email address with a complete problem description Only ship the device Do not ship the SIM card memory cards or any other accessories such as the power adapter You must properly package and ship the wireless device to the repair center TCT Mobile Inc is not responsible for devices that do not arrive at the service center or are damaged in transit Insurance is recommended with proof of delivery Upon receipt the
9. highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the mobile phone while operating can be well below the maximum value This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the mobile phone Before a mobile phone model is available for sale to the public compliance with national regulations and standards must be shown The highest SAR value for this model mobile phone when tested is 1 12 W kg for use at the ear and 16 W kg for use close to the body While there may be differences between the SAR levels of various mobile phones and at various positions they all meet the government requirement for RF exposure For body worn operation the mobile phone meets FCC RF exposure guidelines provided that it is used with a non metallic accessory with the handset at least 10 mm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines Additional information on SAR can be found on the Cellular Telecommunications amp Internet Association CTIA Web site http www phonefacts net The World Health Organization WWHO considers that present scientific information does not indicate the need for any special precautions for use of mobile p
10. release of your mobile phone or specific operator services TCT Mobile shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the operator exclusively TCT Mobile Inc Warranty scccsscicsessncenistinsianss TCT Mobile Inc warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve 12 months from the date of purchase as shown on your original sales receipt from an authorized sales agent Such defect s will be repaired or replaced with new or rebuilt parts at the company s option without charge for parts or labor directly related to the defect s Batteries power adapters and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six 6 months period from the date of purchase as shown on your original sales receipt Such defect s will be repaired or replaced with new or rebuilt parts at the company s option without charge for parts or labor directly related to the defect s The limited warranty for your wireless device will be voided if any of the following conditions occur e Non compliance with the instructions for use or installation or with technical and s
11. such occurrences please consult your doctor before playing video games on your mobile phone or enabling a flashing lights feature on your mobile phone Parents should monitor their children s use of video games or other features that incorporate flashing lights on the mobile phones All 29 4018M_Telecom_USA_Eng_03_140821 indd 29 30 persons should discontinue use and consult a doctor if any of the following symptoms occur convulsion eye or muscle twitching loss of awareness involuntary movements or disorientation To limit the likelihood of such symptoms please take the following safety precautions Play at the farthest distance possible from the screen When you play games on your mobile phone you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body Follow these instructions to avoid problems such as tendinitis carpal tunnel syndrome or other musculoskeletal disorders Take a minimum of a 15 minute break every hour of game playing If your hands wrists or arms become tired or sore while playing stop and rest for several hours before playing again If you continue to have sore hands wrists or arms during or after playing stop the game and see a doctor PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use e
12. 14 8 21 11 30 30 which it was designed Never use damaged batteries or those not recommended by TCT Mobile Limited and or its affiliates This symbol on your mobile phone the battery and the accessories means that these products must be taken to collection points at the end of their life Municipal waste disposal centers with specific bins for these items of equipment E Collection bins at points of sale They will then be recycled preventing substances being disposed of in the environment so that their components can be reused In European Union countries These collection points are accessible free of charge All products with this sign must be brought to these collection points In non European Union jurisdictions Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities instead they are to be taken to collection points for them to be recycled In the United States you may learn more about CTIA s Recycling Program at www recyclewirelessphones com CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS e CHARGERS Home A C Travel chargers will operate within the temperature range of 0 C 32 F to 40 C 104 F The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use Due to diff
13. 2014 8 21 11 30 29 1 2 2 Power on your phone Hold down the Power key until the phone powers on It will take a few seconds before the screen lights up Set up your phone for the first time The first time you power on the phone you should set the following options language input method date amp time Google account etc If you power on your phone with no SIM card inserted you can connect to a Wi Fi network to sign into your Google account and to use some features 1 2 3 Power off your phone Hold down the Power key until the Phone options appear select Power off 1 3 Home screen You can bring all the items applications shortcuts folders and widgets you use most frequently to your Home screen for quick access Touch the Home key to switch to Home screen Status bar e Status Notification indicators e Touch and drag down to open the notification panel 08 05 WED JAN 1 Add a location to display local weather Add a location Search bar Touch to enter text search screen e Touch to enter voice search screen Favorite applications tray e Touch to enter the application e Touch and hold to move or change applications Application tab e Touch to open main menu Home screen is provided in an extended format to allow more space for adding applications shortcuts etc Slide the Home screen horizontally left and right to get a complete view of the Home screen The row of small squa
14. 8M_Telecom_USA_Eng_03_140821 indd 17 18 Touch a contact you want to share touch and Share from the contact details screen then select the application to perform this action 4 3 Synchronizing contacts in multiple accounts Contacts data or other information can be synchronized from multiple accounts depending on the applications installed on your phone 5 Messaging cseree 9 es You can create edit and receive SMS and MMS with this phone To access this feature touch Application tab from the Home screen then select Messaging ws All messages you receive or send out can be saved in phone memory or SIM card To consult the SMS messages stored in SIM card touch from Messaging screen then touch Settings Text messages SMS Manage SIM messages 5 1 Write message On message list screen touch the new message icon Ef to write text multimedia messages I Messaging Cindy Touch to view the whole message 4 Have a nice day Now thread Touch amp hold message threads to delete messages or to add shortcut Touch to create a new message Touch to search in all messages 2014 8 21 11 30 30 Sending a text message Enter the mobile phone number of the recipient on Type name or number bar or touch amp to add recipients touch Type text message bar to enter the text of the message When finished touch gt to send the text message ws An SMS of more than 160 characters will be charged
15. ALCATEL on uch fo 4018M Quick Start Guide For more information about how to use the phone please go to www alcatelonetouch com to download the complete user manual Also on our website you can find helpful FAQs perform software upgrades etc This product meets applicable national SAR limits of 1 6 W kg The specific maximum SAR values can be found in the RADIOWAVES section of this user guide S When carrying the product or using it while worn on your body either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call PROTECT YOUR HEARING AN To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use www sar tick com ALCATEL onetouch English CJB27J5LI AAA 4018M_Telecom_USA_Eng_03_140821 indd 1 2 Your mobile 0000 00088OOOCO8CO I 1 Keys and connectors Power key Headset connector 08 05 WED JAN 1 Add a location Touch screen ek Camera MUSIC Play Store Back key Menu key Home key micro USB connector 2014 8 21 11 30 27 D J Camera Microphone Volume up Volume down ALCATEL onetouch Menu key e Option menu Touch to access Manage Home screen
16. Add widgets Manage applications Wallpaper and Settings e Recent apps Touch and hold to open a list of thumbnail images of apps you ve worked with recently Touch it to open an app Swipe it left or right to remove a thumbnail from the list Home key e While on any application or screen touch to return to the Home screen Back key e Touch to go back to the previous screen or to close a dialog box options menu the notification panel etc 4018M_Telecom_USA_Eng_03_140821 indd 3 4 Power key Press Lock the screen Light up the screen Press and hold Power on or generate a pop up menu selecting from Power off Restart Airplane mode or icons of Ringer mode Press to mute the ringtone when there s an incoming call Press and hold for more than 7 seconds to restart the phone when the system stops responding Press and hold Power key and Volume down key to capture a screenshot Press and hold Power key and Volume up key under power off mode to restore factory set Volume keys Under call mode adjust the earpiece or headset volume In Music Video Streaming mode adjust the media volume In general mode adjust the ring tone volume Mute the ringtone of an incoming call In Camera mode using it as the capture key allows you to take a photo 2014 8 21 11 30 27 1 2 Getting started 1 2 1 Set up Removing or installing the back cover Inserting or removing the SIM card You must insert your SIM
17. a E is very law pcoming even ownloading data H Battery is partially Data is synchronizing Download finished Screenshot error Select input method An open Wi Fi network is available F Connected to a Wi Fi Battery is full network Connected a Headset connected Bluetooth device i USB tethering is on Portable Wi Fi hotspot Phone is connected via is on USB cable Screenshot captured Carrier data use threshold approaching System update available or exceeded Call in progress Connected to VPN 4018M_Telecom_USA_Eng_03_140821 indd 9 10 2014 8 21 11 30 29 Notification panel Touch and drag down the Status bar to open the notification panel Touch and drag up to close it From the Notification panel you can open items and other reminders indicated by notification icons or view wireless service information 8 00 am weo rs arfu Touch to access Quick setting bar ed to 91 01 2014 ur PC s internet n Touch for othe USI USB ted Touch to d B debugging Touch one notification and slide it sideways to delete it Touch the icon B to clear all event based notifications other ongoing notifications will remain Touch 448 and then the Settings icon O to access Settings eee 08 22 wen sanuary tO amp OWNER AIRPLANE MODE comenen e aaecoee Quick setting bar e Touch icons to enable disable functions or to change modes Kh BLUETOOTH PROFILES 1 3 3 Search bar The phon
18. accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas When driving do not use your mobile phone and headphone to listen to music or to the radio Using a headphone can be dangerous and forbidden in some areas When switched on your mobile phone emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your mobile phone on top of the dashboard or within an airbag deployment area check with your car dealer or the car manufacturer to make sure that the car s electronic devices are shielded from mobile phone RF energy e CONDITIONS OF USE You are advised to switch off the mobile phone from time to time to optimize its performance Remember to abide by local authority rules of mobile phone use on aircrafts Operational Warnings Obey all posted signs when using mobile devices in public areas Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device offers an airplane mode or similar feature consult airline staff about using it in flight Switch the mobile phone off when you are in health care facilities except in designated areas As with many othe
19. afety standards applicable in the geographical area where your phone is used e Connection to any equipment not supplied or not recommended by TCT Mobile Inc e Modification or repair performed by individuals not authorized by TCT Mobile Inc or its affiliates e Changes to the device operating system by the user or third party applications e Acts of god such as inclement weather lightning power surges fire humidity infiltration of liquids or foods chemical products download of files crash high voltage corrosion oxidation e Removal or altering of the wireless device s event labels or serial numbers IMEI 35 4018M_Telecom_USA_Eng_03_140821 indd 35 36 e Damage from exposure to water or other liquids moisture humidity excessive temperatures or extreme environmental conditions sand excess dust and any condition outside the operating guidelines e Defects in appearance cosmetic decorative or structural items such as framing and non operative parts e Damage as result of physical abuse regardless of cause There are no express warranties whether written oral or implied other than this printed limited warranty or the mandatory warranty provided by your jurisdiction In no event shall TCT Mobile Inc or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever including but not limited to commercial loss to the full extent those damages can be disclaimed by law Some states
20. e for compliance could void the user s authority to operate the equipment For the receiver devices associated with the operation of a licensed radio service e g FM broadcast they bear the following statement This device complies with Part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference For other devices they bear the following statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Your mobile phone is ly yey with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against your ear In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body e LICENCES micro microSD Logo is a trademark gt a The Bluetooth word mark and logos are owned by P the Bluetooth SIG Inc and any use of such marks by TCT Mobile Limited and its affiliates is under license Other trademarks and trade names are those
21. e is visible to other users e Make sure that the two phones are within Bluetooth s detection range How to make your battery last longer e Make sure you follow the complete charge time minimum 2 5 hours e After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indication Adjust the brightness of screen as appropriate Extend the email auto check interval for as long as possible Update news and weather information on manual demand or increase their auto check interval Exit background running applications if they are not being used for a long time Deactivate Bluetooth Wi Fi or GPS when not in use The phone will become warm following prolonged calls game playing internet surfing or running other complex applications e This heating is a normal consequence of the CPU handling excessive data Ending above actions will make your phone return to normal temperatures ALCATEL is a trademark of Alcatel Lucent and is used under license by TCT Mobile Limited Copyright 2014 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice All Signature ringtones embedded in this phone have been composed arranged and mixed by NU TROPIC Amar Kabouche 40 2014 8 21 11 30 31
22. e provides a Search function which can be used to locate information within applications the phone or the web 1 3 4 Lock Unlock your screen To protect your phone and privacy you can lock the phone screen by creating a variety of patterns PIN or password etc 0 Depends on software version 4018M_Telecom_USA_Eng_03_140821 indd 11 12 1 3 5 Personalize your Home screen Add Touch the application tab 2 touch and hold an application to activate Move mode and drag the item to any Home screen as you prefer Reposition Touch and hold the item to be repositioned to activate Move mode drag the item to the desired position and then release You can move items both on the Home screen and the Favorite tray Hold the icon on the left or right edge of the screen to drag the item to another Home screen Remove Touch and hold the item to be removed to activate Move mode drag the item up to the top of Remove icon and release after the item turns red Create folders To improve the organization of items shortcuts or applications on the Home screen and the Favorite tray you can add them to a folder by stacking one item on top of another To rename a folder open it touch the folder s title bar to input the new name Wallpaper customization Touch the Menu key and select Wallpaper A popup window named Select wallpaper from will appear offering a range of options Slide left and right to locate a desired image touch S
23. eave messages on my voicemail e Contact your network operator to check service availability I cannot access my voicemail e Make sure your operator s voicemail number is correctly entered in Voicemail number e Try later if the network is busy am unable to send and receive MMS e Check your phone memory availability as it might be full e Contact your network operator to check service availability and check MMS parameters e Verify the server center number or your MMS profile with your operator e The server center may be swamped try again later SIM card PIN locked e Contact your network operator to obtain the PUK code Personal Unblocking Key am unable to connect my phone to my computer Install Smart Suite e Check that your USB driver is installed properly e Open the Notification panel to check if the Smart Suite has been activated e Check that you have marked the checkbox of USB debugging e Check that your computer meets the requirements for Smart Suite Installation 39 4018M_Telecom_USA_Eng_03_140821 indd 39 40 e Make sure that you re using the right cable from the box am unable to download new files e Make sure there is sufficient phone memory for your download e Select the microSD card as the location to store downloaded files e Check your subscription status with your operator The phone cannot be detected by others via Bluetooth e Make sure that Bluetooth is turned on and your phon
24. erent applicable electrical specifications a charger you purchased in one jurisdiction may not work in another jurisdiction They should be used for this purpose only Characteristics of power supply depending on the country Travel charger Input 100 240 V 50 60 Hz 130 150 mA Output 5 V 550 mA Battery Lithium 1300 1400 mAh e RADIO WAVES THIS MOBILE PHONE MEETS THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your mobile phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies These guidelines include a substantial safety margin designed to ensure the safety of all persons regardless of age and health The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR 31 4018M_Telecom_USA_Eng_03_140821 indd 31 32 The SAR limit set by public authorities such as the Federal Communications Commission of the US Government FCC or by Industry Canada is 1 6 W kg averaged over gram of body tissue Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its
25. et wallpaper to confirm Alternatively follow these steps Settings Display Wallpaper 1 3 6 Application tab Touch ERI from the Home screen to enter applications list To return to the Home screen touch the Home key Consult recently used applications To consult recently used applications you can touch and hold the Menu key Touch a thumbnail in the window to open the related application Touch and hold one thumbnail select Remove from list to delete it 2014 8 21 11 30 30 1 3 7 Volume adjustment You can set ringer media and phone ringtone volume to your preference by pressing Volume up down key or touching Settings Sound 1 4 Applications and widgets The Applications apps list contains all pre embedded and newly installed apps To access the list touch HH from the Home screen To return to the Home screen touch the Home key or the Back key By touching and holding an empty area in the Home screen you can switch to widget interface mode 2 Text input sssssessessoo 2 1 Using Onscreen Keyboard Onscreen Keyboard settings Touch application tab from the home screen select Settings Language amp input touch the Settings icon 4 on the right of Google keyboard or Swype and then a series of settings are available for your selection Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation You can also adjust it by mark
26. hones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body fact sheet n 193 Additional WWHO information about electromagnetic fields and public health are available on the following website http www who int peh emf Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part I5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 32 2014 8 21 11 30 30 Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsibl
27. i Fi networks section e Touch a Wi Fi network to connect to it If the network you selected is secured you are required to enter a password or other credentials contact network operator for details When finished touch Connect 7 2 Browser nrnnennnnnennnn KAO Using Browser you can enjoy surfing the Web To access this function touch Application tab from the Home screen then touch Browser To go to a web page On Browser screen touch the URL box at the top enter the address of the web page then touch J to confirm 7 3 Connecting to a computer With the USB cable you can transfer media files and other files between micro SD card internal storage and a computer Before using MTP or PTP first select USB debugging e Touch Settings About phone then touch Build number 7 times Then touch Settings Developer options USB debugging To connect disconnect your phone to from the computer e Use the USB cable that came with your phone to connect the phone to a USB port on your computer You will receive a notification that the USB is connected e If you use mass storage open the Notification panel and touch USB connected then touch Turn on USB storage in the dialog that opens to confirm that you want to transfer files e If you use MTP or PTP your phone will be automatically connected 2l 4018M_Telecom_USA_Eng_03_140821 indd 21 22 To disconnect from mass storage e Unmount the microSD card on your compu
28. ing the checkbox in Settings Display Orientation 13 4018M_Telecom_USA_Eng_03_140821l indd 13 14 2 1 1 Google Keyboard Touch to enter text or numbers Touch to switch between abc Abc mode Touch amp hold to switch between abc ABC mode qwertyuiop asdfghjkl om zxevboram a Touch to enter symbols emoticons EO Touch to switch between symbol and numeric keyboard 2 1 2 Swype keyboard Swype lets you enter a word with one continuous motion just drag your finger over the letters in the word e Place your finger on the key with the first letter of the word and drag your finger to each subsequent letter without lifting your finger off the screen e Continue until you have finished the word Lift your finger after the last letter e If Swype cannot clearly determine your word the word choice window opens Select an alternative word from the list T ename or number nA Touch to enter text or numbers Aim gt Touch and hold to enter multiple choices QWERTYUIOP mode ASDEGHJKI Touch to switch abc Abc ABC input mode tZXCVBNMS ta ie Touch to switch back to last chosen word e Touch and hold to change input language Touch to enter numbers symbols etc Touch and hold for Swype settings and additional information 2014 8 21 11 30 30 2 2 Text editing You can edit the text you have entered e Touch and hold or double tap within the text you would like to edit e Drag
29. o insert video files from a PC for playback and then upload to a handset folder Music It allows you to quickly search for your favorites in a PC manage the ultimate Library and enjoy the easiest digital jukebox in your own mobile way Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization Backup It allows you to back up your contacts messages calendar photos and applications then import the backup files to your phone Supported Operating Systems Windows XP Vista Windows 7 Windows 8 12 2 Upgrade You can use Mobile Upgrade tool or FOTA Upgrade tool to update your phone s software 12 2 1 Mobile Upgrade Download Mobile Upgrade from ALCATEL ONETOUCH website www alcatelonetouch com and install it on your PC Launch the tool and update your phone by following the step by step instructions refer to the User Guide provided together with the tool Your phone s software will now have the latest software All personal information will be permanently lost following the update process We recommend you backup your personal data using Smart Suite before upgrading 26 2014 8 21 11 30 30 12 2 2 FOTA Upgrade Using FOTA Upgrade tool you can update your phone s software To access System Updates please open notification panel and touch amp and then then press About phone System updates Or you can directly touch and access Settings Abou
30. of their respective owners 4018M Bluetooth Declaration ID B021282 The Wi Fi Logo is a certification mark of the Wi Fi i CERTIFIED Google the Google logo Android the Android logo Google Search Google Maps Gmail YouTube Google Play Store Google Latitude and Hangouts are trademarks of Google Inc The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License the text will show when you touch and hold Google legal in Settings About phone Legal information 0 It may not available according to the countries 33 4018M_Telecom_USA_Eng_03_140821l indd 33 34 You have purchased a product which uses the open source http opensource org programs mtd msdosfs netfilter iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT You may download the source codes from http sourceforge net projects alcatel files The provision of the source code is free of charge from internet Hearing Aid Compatibility Your mobile phone is rated For Hearing Aid to assist hearing device users in finding mobile phones that may be compatible with their hearing device
31. pgrade to upgrade software My phone has not responded for several minutes e Restart your phone by pressing and holding the Power key e Remove the battery and re insert it then restart the phone e If it still does not work please use Factory data reset to reset the phone or FOTA Mobile Upgrade to upgrade software My phone turns off by itself e Check that your screen is locked when you are not using your phone and make sure the Power key is not mis contacted due to unlocked screen e Check the battery charge level e If it still does not work please use Factory data reset to reset the phone or FOTA Mobile Upgrade to upgrade software My phone cannot charge properly Make sure you are using an ALCATEL ONETOUCH battery and the charger from the box Make sure your battery is inserted properly and clean the battery contact if it s dirty It must be inserted before plugging in the charger Make sure that your battery is not completely discharged if the battery power is empty for a long time it may take around 20 minutes to display the battery charger indicator on the screen Make sure charging is carried out under normal conditions 0 C 32 F to 40 C 104 F e When abroad check that the voltage input is compatible 37 4018M_Telecom_USA_Eng_03_140821 indd 37 38 My phone cannot connect to a network or No service is displayed e Try connecting in another location e Verify the network coverage with your operator
32. r or environmental conditions moisture humidity rain infiltration of liquids dust sea air etc The manufacturer s recommended operating temperature range is 10 C 14 F to 55 C 131 F the max value depends on device materials and housing paint texture Over 55 C 131 F the legibility of the mobile phone s display may be impaired though this is temporary and not serious Do not open or attempt to repair your mobile phone yourself Do not drop throw or try to bend your mobile phone Do not use the mobile phone if the glass made screen is damaged cracked or broken to avoid any injury Do not paint it Use only batteries battery chargers and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your mobile phone model TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries Your mobile phone should not be disposed of in a municipal waste Please check local regulations for disposal of electronic products Remember to make back up copies or keep a written record of all important information stored in your mobile phone Some people may suffer epileptic seizures or blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of
33. r types of equipment now in regular use mobile phones can interfere with other electrical or electronic devices or equipment using radio frequency Switch the mobile phone off when you are near gas or flammable liquids Strictly obey all signs and instructions posted in a fuel depot gas station or chemical plant or in any potentially explosive atmosphere 28 2014 8 21 11 30 30 When the mobile phone is switched on it should be kept at least 15 cm from any medical device such as a pacemaker a hearing aid or insulin pump In particular when using the mobile phone you should hold it against the ear on the opposite side to the device if any Read and follow the directions from the manufacturer of your implantable medical device If you have any questions about using your mobile device with your implantable medical device consult your healthcare provider To avoid hearing impairment answer the call before holding your mobile phone to your ear Also move the handset away from your ear while using the hands free option because the amplified volume might cause hearing damage It is recommended to have proper supervision while small children use your mobile phone When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction Always handle your mobile phone with care and keep it in a clean and dust free place Do not allow your mobile phone to be exposed to adverse weathe
34. res at the lower part of the screen indicates which screen you are viewing 0 Depends on software version 4018M_Telecom_USA_Eng_03_140821 indd 7 8 1 3 1 Using the touchscreen Touch To access an application touch it with your finger Touch and Hold Touch and hold the home screen to access the available options for setting the home screens Drag AY Place your finger on any item to drag it to another location Slide Swipe h Slide the screen to scroll up and down the applications images web pages at your convenience Flick Similar to swiping but flicking makes it move quicker Pinch Spread sh Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen Rotate i Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view 1 3 2 Status bar From the status bar you can view both phone status to the right side and notification information to the left side 2014 8 21 11 30 29 Status icons Notification icons G Ne GPRS connected Roamin lene i multimedia message ea j Oaa S l GPRS in use No SIM card inserted Problem with SMS or a t Call on hold E MMS delivery i New Hangouts message Call forwarding is on EDGE in use Ringer is silenced alli New voicemail Uploading data 3G Phone microphone is 3G connected af muted U i t Downloading dat
35. s 3 4 Speed dial settings You can access this setting screen by touching and then Speed Dial on Dial screen then select contacts to define 2 9 screen keys as a speed dialer Touch to remove contacts from speed dial 2014 8 21 11 30 30 4 People You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone 4 1 Adding a contact Touch Application tab on the Home screen select People app then touch the icon 2 in the contact list to create a new contact Contact list Contact group list 4 amp Favorites ME 2 contacts Set up my profile A Anna me Annie nk N lt xg lt c4amo VOZE Ac ranmonmy Touch to add__ S ge Touch to find contacts contact in contact list 4 2 Importing exporting and sharing contacts From Contacts screen touch to open the options menu touch Import Export then choose to import export contacts from to SIM card Phone SD card Phone storage Accounts etc To import export a single contact from to SIM card choose an account and target SIM card s select the contact you want to import export and touch OK to confirm To import export all contacts from to SIM card choose an account and target SIM card s touch Select all and touch OK to confirm You can share a single contact or contacts with others by sending the contact s vCard to them via Bluetooth Gmail etc 401
36. s This device is HAC M3 compatible Reference ANSI C63 19 2007 For more information please visit our website http www alcatelonetouch com FCC ID RADSI5 General information e Website www alcatelonetouch com e Facebook http www facebook com alcatelonetouchusa e Twitter http www twitter com alcatelltouch e Hot Line Number In the United States call 877 702 3444 for technical support On our Internet site you will find our FAQ Frequently Asked Questions section You can also contact us by e mail to ask any questions you may have An electronic version of this user guide is available in English and other languages according to availability on our server www alcatelonetouch com Your telephone is a transceiver that operates on GSM in quad band with 850 900 1800 1900 MHz or UMTS in dual band with 850 2100 MHz Protection against theft Your mobile phone is identified by an IMEI mobile phone serial number shown on the packaging label and in the product s memory We recommend that you note the number the first time you use your mobile phone by entering 06 and keep it in a safe place It may be requested by the police or your operator if your mobile phone is stolen W Contact your network operator to check service availability 34 2014 8 21 11 30 31 Disclaimer There may be certain differences between the user manual description and the mobile phone s operation depending on the software
37. screen e Enter recipient s email address es in To field If necessary touch and touch Add Cc Bcc to add a copy or a blind carbon copy to the message e Enter the subject and the content of the message Touch touch Attach file to add an attachment e Finally touch gt to send e If you do not want to send the mail right away you can touch and Save draft or touch Back key to save a copy Tq Getting connected To connect to the Internet with this phone you can use GPRS EDGE 3G networks or Wi Fi whichever is most convenient 7 1 Connecting to the Internet 7 1 1 GPRS EDGE 3G The first time you turn on your phone with a SIM card inserted it will automatically configure network service GPRS EDGE or 3G If the network is not connected you can touch on Quick setting bar To check the network connection you are using touch Application tab on the Home screen then touch Settings More Mobile networks Access Point Names or Network operators 7 1 2 Wi Fi Using Wi Fi you can connect to the Internet when your phone is within range of a wireless network Wi Fi can be used on the phone even without a SIM card inserted 20 2014 8 21 11 30 30 To turn Wi Fi on and connect to a wireless network e Touch 6 on Quick setting bar to get to Settings Touch the switch K beside Wi Fi to turn on off Wi Fi e Touch Wi Fi detailed information of all detected Wi Fi networks is displayed in the W
38. service center will verify the warranty conditions repair and return your device to the address provided in the RMA Check the warranty repair status by going online with the RMA number on web portal Troubleshooting 00 Before contacting the service center you are advised to follow the instructions below e You are advised to fully charge i mmg the battery for optimal operation 36 2014 8 21 11 30 31 e Avoid storing large amounts of data in your phone as this may affect its performance e Use Factory data reset and Mobile Upgrade tool to perform phone formatting or software upgrading to reset factory data hold down the Power key and the Volume up key at the same time under power off mode ALL User phone data contacts photos messages and files downloaded applications will be lost permanently It is strongly advised to fully backup the phone data and profile via Smart Suite before doing formatting and upgrading and carry out the following checks My phone is frozen or cannot be switched on e Check the battery contacts remove and reinstall your battery then turn your phone on e Check the battery power level charge for at least 20 minutes e Press and hold Power key for more than 7 seconds to try to restart e If it still does not work please reset the phone using the Power key and the Volume up key e If it still does not work please use Factory data reset to reset the phone or FOTA Mobile U
39. t phone System updates Touch Check for updates and the phone will search for the latest software If you want to update the system please touch the button Download after it s done please touch Install to complete the upgrade Now your phone s software will have the latest version You should turn on data connection before searching for updates Settings for auto check intervals and reminders about upgrades are also available once you restart the phone If you have chosen auto check when the system discovers the new version the icon gy will appear in the status bar Touch the notification to access the System Updates directly During FOTA downloading or updating to avoid errors in locating the correct update packages do not change your default storage location 27 4018M_Telecom_USA_Eng_03_140821 indd 27 28 Safety and USEC ccccceeee We recommend that you read this chapter carefully before using your mobile phone The manufacturer disclaims any liability for damage which may result as a consequence of improper use or use contrary to the instructions contained herein e TRAFFIC SAFETY Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk even when the hands free kit is used car kit headset drivers are requested to refrain from using their mobile phone when the vehicle is not parked Check the laws and regulations on the use of wireless mobile phones and their
40. ter e Open the Notification panel and touch Turn off USB storage For Windows XP or lower operating systems you should download and install Windows Media Player on your computer To locate the data you have transferred or downloaded in the internal storage e Touch Application tab from the Home screen to open the applications list e Touch File Manager All data you have downloaded is stored in File Manager where you can view media files videos photos music and others rename files install applications on your phone etc 7 4 Sharing your phone s mobile data connection You can share your phone s mobile data connection with a single computer via a USB cable USB tethering or with up to eight devices at once by turning your phone into a portable Wi Fi hotspot To turn on USB tethering or Portable Wi Fi hotspot e Touch 0 on Quick setting bar to get to Settings e Touch More Tethering amp portable hotspot e Mark the checkbox of USB tethering or turn on Wi Fi hotspot to activate this function ws These functions may incur additional network charges from O your network operator Extra fees may also be charged in roaming areas You can check data usage by touching Settings Data usage 22 2014 8 21 11 30 30 Find my location using GPS satellites To activate your phone global positioning system GPS satellite receiver e Touch on Quick setting bar to get to Settings e Touch Location
41. the tap to change the highlighted selection and Paste B e Touch the icon 4 to confirm 3 Phone call 00 3 1 Placing a call You can easily launch a call using Phone Touch Application tab from the Home screen and select Phone a T 08 35 EE amp Add to Contacts ronmoom A Touch and hold to ay 2 3 access voicemail e em _ _s re ee EMEEN B Monacis _ Touch to access ee coe iE 7 New contact l l T People and Settings Call log 4 Touch to dial new number Enter the desired number from the keyboard directly or select a contact from Contacts or Call log by sliding or touching tabs then touch R to place the call The number you entered can be saved to Contacts by touching and selecting Add to Contacts If you make a mistake you can delete the incorrect digits by touching QJ To hang up a call touch Far 4018M_Telecom_USA_Eng_03_140821 indd 15 16 3 2 Answering or rejecting a call INCOMING CALL ps 0752 263 9941 INCOMING CALL pa 0752 263 9941 When you receive a call touch e Slide rightward to answer e Slide leftward to reject e Slide upward to reject the call by sending a preset message To mute incoming calls press the Volume up down key 3 3 Consulting your call memory You can access your call memory by touching from the Dial screen to view call history in categories of Incoming calls Outgoing calls and Missed call
42. thin the Settings application If you deactivated this option settings are no longer backed up and any existing backups are deleted from Google Servers 0 Factory data reset To activate factory data reset e Touch on Quick setting bar to get to Settings e Touch Back up amp reset Factory data reset e Touch Reset phone Erase everything Phone reset will erase all of your personal data from internal phone storage including information about your Google Account any other accounts your system and application settings and any downloaded applications Resetting the phone does not erase any system software updates you ve downloaded If you reset the phone in this way you re prompted to re enter the same kind of information as when you first started Android When you are unable to power on your cellphone there is another way to perform a factory data reset by pressing the Volume up key and the Power key simultaneously until the screen lights up l Applications amp Internal storage 1 1 Applications With this phone some built in Google applications and other third party applications are available for your convenience With the built in applications you can e Communicate with friends 24 2014 8 21 11 30 30 e Exchange messages or emails with friends e Track your location view traffic situations search for locations and get navigation information to your destination Download more applications from
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