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AXIS M5014 User Manual

1. 26 Setting Up an Action Rule 26 RECIPIENTS be die ere dense 27 Sehedules agi die dr ies 27 RECUMENCES a Eaa ETa EAEE DDRM NUE di 27 RECOMGINGS ner ina es 29 Recording List de ha dm meme de 29 Continuous recording 29 System cotes comes caer 31 SECUNTY Vege dade bey bare 31 Date Et TIME sur sursis denied a ES aed 32 Network de 33 UO AGC 8 and 37 Maintenance su kransin waa ee Pea eames ed 38 SUPPO T nes dar ewer 39 Advanced somnar ere cote lemme Den oc eco 39 Reset to factory default settings 40 sise ssssamcasccissssnmetcamesseess entente 41 Checking the firmware hiat 41 Upgrading the firmware 41 Emergency recovery procedure 41 Symptoms possible causes and remedial actions 42 Technical Specifications 46 Performance considerations 48 AXIS M5
2. 4 Release the Control button The process is complete after about 1 minute when the Status indicator turns green The product has been reset to the factory default settings The default IP address is 192 168 0 90 5 Re assign the IP address It is also possible to reset parameters to factory default via the web interface Go to Setup gt System Options gt Maintenance 40 AXIS M5014 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file
3. Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implemente
4. 12 AXIS M5014 PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights Click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 31 2 TCP IP See page 33 3 Date amp Time See page 32 4 Video Stream See page 14 5 Audio Settings See page 76 The Basic Setup menu can be disabled from System Options gt Security gt Users 13 AXIS M5014 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following Video Stream Video stream settings See page 74 Stream profiles See page 75 Camera settings See page 15 Audio settings See page 76 You can define the following video stream settings from Video amp Audio gt Video Stream Pixel Counter Image See page 75 H 264 See page 15 MJPEG See page 15 gt Basic Setup Video amp Audio Video Stream Stream Profiles Camera Settings Audio Settings gt Live View Config PTZ Detectors Applications gt Events Recordings gt System O
5. The name of the entity to be certified i e the IP address or host name of this product Configure Root Password using HTTP OK Cancel User name root Once the certificate is created this page will close and you will be able to Password max 64 characters configure the root password via HTTPS Confirm password Configure Root Password using HTTPS User name root The password for the pre configured administrator root must be changed before the product can be used Password max 64 characters If the password for root is lost the product must be reset to the factory default Confirm password settings by pressing the button located in the product s casing Please see the user documentation for more information OK ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config or by resetting the product to factory default
6. the Host field 4 Enter the name of the share in the Share field 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected e boot protocol DHCP or static e the static IP address e default router e the subnet mask e system time e the IEEE 802 1X settings Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to factory default settings on page 40 To test the product s PTZ mechanics click Test under PTZ Status To identify
7. The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller e You can enable recording from the Live View page The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 10 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining web link do not remove the http from the URL address Custom links be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 19 AXIS M5014 PTZ Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Preset positions drop down list in the Live View Page e When setting up action rules See page 25 To add a preset position 1 Go to PTZ gt Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desire
8. AXIS M5014 PTZ Dome Network Camera Accessing the product Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Power line frequency is different in different geographic regions In the Americas 60 Hz is usually used most other parts of the world use 50 Hz Local variations may apply always check with the local authorities The Live View page If the Axis product has been customized to meet specific requirements not all the items described below will appear in the Live View page The following provides an overview of each available button Controls on the Live View page View zize Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG OQ The Stream Profile drop down list allows you to select a customized or pre programmed stream profile Stream profiles are configured under Video amp Audio gt Stream Profiles See Stream Profiles on 15 264 Quality Balanced Bandwidth Mobile Trigger The Manual Trigger button can trigger an event directly from the Live View page The button is configured under Live View Config gt Action Buttons Snapshot Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG form
9. H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected 48 User Manual Ver M3 5 AXIS M5014 PTZ Dome Network Camera Date December 2011 Axis Communications AB 2011 Part No 45490
10. be restarted to activate ARP Ping for an additional two minutes Pinging the product is still possible when this service is disabled 33 AXIS M5014 PTZ Dome Network Camera System Options AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the product s control button see Hardware overview on page 4 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Ser
11. cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles There are four pre programmed stream profiles available for quick set up The settings for these can be adjusted New customized profiles can also be created Each profile has a descriptive name indicating its purpose e The stream profiles can be accessed from the Stream profile drop down list in the Live View page e To add copy modify and remove stream profiles go to Video amp Audio gt Stream Pr
12. in queue e The administrator can enable and disable PTZ controls for selected users e To identify different users in the viewer group cookies must be enabled on the client 21 AXIS M5014 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the view Up to 10 Include and Exclude windows can be configured e Include windows target specific areas within the whole video image e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured motion detection windows appear in the list of Detectors in Action rule setup See Setting Up an Action Rule on page 26 Using the motion detection feature may decrease the product s overall performance Basic Setup Motion Detection Video amp Audio Live View Config 2 Detectors Motion Det Applications Events Recordings System Options About Set up motion detection To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired posi
13. on the Axis product For information about available applications downloads trials and licenses go to www axis com applications To upload an application go to Applications gt Overview click Browse to locate the file and then click Upload Package Click on the uploaded application s name to open the menu options Settings License and About For configuration instructions please refer to the documentation provided with the application Most applications need a license to run To install the license select the License menu option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not connected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options gt Support gt System Overview to receive a license key Installed Applications lists installed applications with information about the version and the vendor the status of the application running or not running and information about the license Use the Start and Stop buttons to start and stop the application To generate a log file for the application select the application and click Log It is recommended to run one application at a time Avoid running applications when motion detection is active 24 AXIS M5014 PTZ Dome Network Camera Events Events The Axis product can be configured to p
14. on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user e Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Basie Setup Server Maintenance Maintain Server Restart Restart the Network Camera Restore Resets all parameters except the IP parameters to the original factory settings gt Video amp Audio Live View Config gt PTZ Default Resets all parameters to the original factory settings PTZ Status Applications Current PTZ status ok Tilt ok gt Detectors gt Everts Camera ok Time of last test Mon Dec 5 13 13 14 2011 Tests the PTZ mechanics and camera for possible errors gt Recordings System Options Security Upgrade Server Date amp Time Upgrade with the latest firmware gt Network Storage Specify the firmware to upgrade to 1 __ and click Upgrade Maintenance Support Note Do not disconnect power to the unit during the upgrade The unit restarts automatically 4 a
15. or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options gt Security gt HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online 31 AXIS M5014 PTZ Dome Network Camera System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Exten
16. the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the firmware on page 41 38 AXIS M5014 PTZ Dome Network Camera System Options Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 41 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a po
17. via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 9 Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 31 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 25 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer
18. 0 1 IEC 60529 IP51 Included Drill template mounting brackets for soft and hard ceilings Quick Guide CD with accessories installation tools recording software and User Manual Windows decoder 1 user license Video AXIS Camera Station Video management software for viewing and recording up to 50 management cameras software not See www axis com products video software for more software applications via partners included Optional Stand for wall mounting accessories White LED Network 1 0 Audio Module Installation Display Power over Ethernet Midspan Multi user decoder license pack 47 AXIS M5014 PTZ Dome Network Camera Technical Specifications Performance considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and
19. 014 PTZ Dome Network Camera Hardware overview Hardware overview Control button SD card microSDHC slot Part number P N amp Serial number S N Network connector PoE Status LED indicator Microphone 1 2 3 4 5 6 Connectors Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE A shielded network cable STP must be used to protect the product against power surges Control button The control button is used for e Connecting to an AXIS Video Hosting System service see page 34 To connect press and hold the button until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service see page 34 To connect press the button once e Resetting the product to factory default settings see page 40 AXIS M5014 PTZ Dome Network Camera Hardware overview LED indicators Connection and normal operation Steady during startup Flashes during firmware upgrade Amber red Flashes amber red if network connection is unavailable or lost Ra Flashes red for firmware upgrade failure Shows steady green for 10 seconds for normal operation after restart e The Status LED can be configured to flash while an event is active e The Status LED can be configured to flash for identifying the unit This can be done under Setup gt System Options gt Maintenance AXIS M5014 PTZ Dome Network Camera Accessing the product Accessing the product To install the
20. 7 AXIS M5014 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 15 e Default Viewer for Browser See page 78 e Viewer Settings See page 19 e Action Buttons These are the buttons described in Controls on the Live View page on page 8 e User Defined Links See page 79 Basic Setup Live View Layout Q Stream Profile Video amp Audio Stream profile Motion JPEG M Live View Config show stream profile selection tayout Default Viewer gt PTZ Windows Internet Explorer AMC Activex M Other Browsers Server push Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers gt Detectors Viewer Settings gt Events M show viewer toolbar 7 gt Recordings M Enable H 264 decoder installation VI Enable recording button Action Buttons gt System Options About show manual trigger button M show snapshot button User Defined Links Show custom link 1 Use as cgilink web link Name Custom link 1 URL http show custom link 2 Use as cgilink web link Name Custom link 2 URL http Show custom link 3 Use as cgilink web link Name C
21. AXIS Media Control AMC 0 0 0 cece eee eee ee eee eee 10 Alternative methods of accessing the video stream 11 Accessing audio streams 12 Setting up the product 13 Basic Setup sperari hake 13 Video Audi stn nedtonad rantan cease ams 14 VIGO Stea niiu ai a e a Giese 14 Stream PTONIES 15 Camera Settings 15 af 16 AUdIO ep de au eden EUROPE De Poe MER 16 Live View Config stades a aaa aa E a E 18 ale Pa a ead ie al 18 PIZ Pan Tilt Zoom ci cccacnceteranGsnacaennadences aa 20 Preset POSITIONS 4 4 20 OSDIZONES eRe i 20 21 Control QUEUE 21 Detectors sa 22 Motion Detection 3 buat adage web gee es 22 Audio detection 23 APDIICALIONS aaa ale amma ion ae 24 EVENS Saisie ben ie en ile ed ocean bond en 25 Convert Event Types to Action Rules
22. Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 46 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted QuickTime is also supported for viewing H 264 streams and for audio e f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG The Axis product includes 1 H 264 decoder license for viewing video streams and 1 AAC audio license These licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For more information on how to discover and assign an IP address refer to the Installation Guide 3 Enter your user name and password If this is the fi
23. DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 40 and then perform the installation again To use a Static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The IP address can be set using ARP and Ping For instructions see the product s Installation Guide ARP Ping is enabled by default To disable uncheck the box under System Options gt Network gt TCP IP gt Basic The ARP Ping service is automatically disabled two minutes after the product is started or as soon as an IP address is set To reset the IP address the product must
24. Options iien Save About PAN Let OC Li 1 19 right 200M Wide Tele Ctrl panel OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see Overlay on page 16 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ gt OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK 20 AXIS M5014 PTZ Dome Network Camera PTZ Pan Tilt Zoom To include the name of the OSDI zone in the overlay text go to Video amp Audio lt Video Stream lt Overlay Settings Check the Include text box and enter the modifier L in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance See the online help more information Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued
25. To access recordings see Recording List on page 29 e To configure camera controlled storage see Storage on page 37 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous recording The Axis product can be configured to continuously save video to a storage device See Storage on page 37 for mor
26. USER MANUAL AXIS M5014 PTZ Dome Network Camera AXIS COMMUNICATIONS About this document This manual is intended for administrators and users of the AXIS M5014 PTZ Dome Network Camera and is applicable to firmware 5 40 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later version of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights
27. at on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 10 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing media stream The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer 7 keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel AMC Audio controls AMC audio buttons control the speakers connected to the client computer The buttons are only visible when audio is enabled AXIS M5014 PTZ Dome Network Camera Accessing the product 4 Speaker button Click to turn the speakers on or off Use the slider to control the volume of the speakers PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users unde
28. ation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Enable Backlight compensation Enable this option if a bright spot of light for example light bulb causes other areas in the image to appear too dark Exposure zones This settings determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirement select a predefined area Exposure priority When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized This can be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized and Gain is set to a small value image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations Overlay Overlays can be used to provide extra information and are superimposed over the video image With overlay text it is possible to include date and time or view the current bit rate as overlay text To include the current bit rate as overlay text go to Video amp Audio gt Video Stream gt Overlay Settings select the Include text check box option and enter the overlay co
29. axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp lt ip gt axis media media amp xrtsp lt ip gt axis media media 3gp 11 AXIS M5014 PTZ Dome Network Camera Media streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Accessing audio streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com developer e Windows Media Player supports simplex audio The following paths can be used Unicast via axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp QuickTime supports G 711 and AAC audio encoding The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp e The Java applet supports simplex audio with G 711 encoding
30. be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings AXIS Media Control Video Audio PTZ Recording General Network Streaming Snapshot MPEG 4 AXIS Media Control Al Copyright 2004 2011 Axis Communications Version 6 01 Versions Item Version Media Control Audio Component RTP Source Filter MPEG 2 HTTP Source Filter MPEG 4 Video Decoder Motion JPEG Video Decoder File Writer Overlay Mixer Filter View License View User s Manual Alternative methods of accessing the video stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP
31. camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Available trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full trigger the rule when the storage device is full Under normal operation the oldest recordings will be overwritten to prevent the storage device from becoming full Locked trigger the rule if the storage device is locked write protected System Initializing trigger the rule when the product is being started This can for example be used to send a notification when the product restarts Recurrence trigger the rule periodically see Recurrences on page 27 This can for example be used to upload an image every 5 minutes Use Schedule trigger the rule according to the selected schedule see Schedules on page 27 Available actions include PTZ Control 25 AXIS M5014 PTZ Dome Network Camera Events Preset Position go to a preset position e Record Video record video to a selected storage e Send Images send images to a recipient e Send Notifications send a notification message to a recipient e Status LED flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration Convert Event Types to Action Rules If the Axis prod
32. ces Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting It is recommended to create a backup file before customizing the scripts If a script causes problems reset the product to its factory default settings see page 40 39 AXIS M5014 PTZ Dome Network Camera System Options For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options gt Advanced gt Plain Config Reset to factory default settings This will reset all parameters including the IP address to the factory default settings 1 Disconnect power from the product 2 Press and hold the Control button and reconnect power see Hardware overview on page 4 3 Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber
33. ction is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance No audio Incorrect setup Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct No audio or very poor audio Check that Enable audio support is selected under Setup gt System Options gt Security gt Audio quality Support Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Poor audio quality CPU overloaded Reduce the number of listeners and viewers Decrease image resolution and compression 44 AXIS M5014 PTZ Dome Network Camera Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount 45 Function group Camera Models AXIS M5014 1 4 progressive scan RGB CMOS Lens 3 6 mm F1 8 Horizontal angle of view 60 Vertical angle of view 32 Diagonal angle of view 71 Minimum 1 4 lux F1 8 illumination Shutter time 1 25000 5 to 1 6 5 Pan Tilt Zoom 25 preset positions Preset positions can be used at temperatures above 10 C 50 F Pan 180 gt 100 s Tilt 90 gt 100 s Zoom 3x digital Frame rate 30 in all
34. d position 3 Enter a descriptive name in the Current position field 4 If required select Use current position as Home The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance The default Home position called will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to home when inactive field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Preset Positions Preset Position Setup Current position Basic Setup Video amp Audio Live View Config PTZ use current position Preset Positions OSDI Zones Add Advanced Control Queue Available positis Detectors Home H M m Goto Remove Applications Events Return to home whi dti Recordings FER 0 300 seconds System
35. de in the field See the online help supported formats Audio Settings The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio Audio Input Input gain Control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted 16 AXIS M5014 PTZ Dome Network Camera Video and Audio Encoding Select digital audio encoding format e requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e 711 e 726 Sample rate The number of times second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Bit rate Set the required bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help 1
36. e equal to live video DSCP if H 264 over RTSP is used SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where t
37. e information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings see To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 29 AXIS M5014 PTZ Dome Network Camera Recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 30 AXIS M5014 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to al
38. e used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see page 37 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnP e The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When e
39. ecommended values 5 15 60 90 75 95 Tips e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select high object size e f no objects should appear in the Include Window select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select low sensitivity In other cases high sensitivity is recommended Audio detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors gt Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Action Rules and set up an action rule see Setting Up an Action Rule on page 26 Audio alarm is disabled by default during PTZ movement To enable clear the Alarm automatically disabled during PTZ movement check box option Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 23 AXIS M5014 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed
40. ems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 See the Installation Guide for detailed instructions If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from lt IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed f
41. erform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions include Applications use installed applications to trigger the rule see Applications on page 24 Detectors Hardware Audio Detection trigger the rule when audio is detected see Audio detection on page 23 Motion Detection trigger the rule when motion is detected see Motion Detection on page 22 Network trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal PTZ Storage System Time Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View page on page 8 This can for example be used to validate actions during product installation and configuration Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached trigger the rule when the
42. es Other applications and clients can access video and audio streams directly without going via the Live View page How to stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand 2 transmission so that there is no video traffic RTP over RTSP This unicast method RTP tunneled over RTSP on the network until a client connects and s useful as it is relatively simple to configure 5 requests the stream irewalls to allow RTSP traffic Note that there are a maximum of 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneou
43. ession level affects the image quality and bandwidth the lower the compression the higher the image quality with higher bandwidth requirements To avoid bandwidth problems on the network you can limit the frame rate allowed to each viewer The maximum frame rate can be set to Unlimited or you can limit the frame rate to a value An image or text can be superimposed over the image as overlay See Overlay on page 16 Save your settings before they can take effect H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates H 264 video stream consists of different types of frames such as l frames P frames and B frames An I frame is a complete image whereas P frames and B frames only contain the differences from previous future frames The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case
44. for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS NZS CISPR 22 Caution This is a class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequate measures Korea 0121212 AS SAS MAUS 7 7 M POWs ES At SAE 0 SS FSSA Het 74 AISA AS ste ayer Uc Japan CORB 77 COREG RE R T AT CL AMELTUSTY cOREN SD HVTL ZALSEMCIRLT HENDE SEE Srsl eecdecr ous RRRA TEL URWURUEZLTREUW AXIS M5014 PTZ Dome Network Camera Table of Contents Hardware Overview 4 base dee E anes LED eC ee ee ee 5 ACCESSING THE product m re oem me isa erate ain atin 6 Access from a browser 6 Access from the Internet 7 Set the root password 7 The Live View page piment tue 8 Media streams E a E 10 How to stream 26 2 ee eee ee eee read awe Eini 10 MJPEG sin uns qe ess don ation meee Paap 10
45. fter the upgrade has completed 1 10 minutes Advance Identify About Flash LED for 10 seconds M 1 601 Emergency recovery procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line 41 Troubleshooting AXIS M5014 PTZ Dome Network Camera arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt In Windows type the following from a command DOS prompt arp s lt IP address gt lt serial number gt ping 1 408 t lt IP address gt 2 If the product does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms possible causes and remedial actions Probl
46. g to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be send to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video live audio event alarm traffic and management traffic Live audio DSCP will b
47. he trap message should be sent and the Trap community that should receive the message 36 AXIS M5014 PTZ Dome Network Camera System Options The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 31 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to factory default settings on page 40 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the produc
48. his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Canada This Class A digital apparatus complies with Canadian ICES 003 Europe This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55022 Caution This is a Class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequate measures This product fulfills the requirements for immunity according to EN 61000 6 1 residential commercial and light industry environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements
49. ime settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 34 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 34 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how to create custom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via
50. ing the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution See Performance considerations on page 48 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 46 Decrease the GOV length Go to Video amp Audio gt Video Stream and select the H 264 tab to modify the GOV length Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See Emergency recovery procedure on page 41 43 AXIS M5014 PTZ Dome Network Camera Troubleshooting No images displayed on web page Problems with AXIS Media To enable the updating of video images in Internet Explorer set the browser to allow Activex Control nternet Explorer controls Also make sure that AXIS Media Control is installed on your computer only Installation of additional Configure the Axis product to use a Java applet for updati
51. ions specifications available at www axis com Interface Includes the ONVIF specification available at www onvif org Support for AXIS Video Hosting System AVHS with One Click Camera Connection Intelligent video Video motion detection audio detection AXIS Camera Application Platform Alarm triggers Intelligent video temperature manual trigger PTZ preset PTZ moving network lost storage status system initializing Actions File upload via FTP HTTP and email Notification via email HTTP and TCP Go to PTZ preset Video recording to edge storage Pre and post alarm video buffering Status LED Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Installation AXIS Camera Management tool on CD and web based configuration management and Configuration of backup and restore maintenance Firmware upgrades over HTTP or FTP firmware available on www axis com Local storage Local storage SD card microSDHC slot card not included Operating Temperature 0 C to 45 C 32 F to 113 F conditions Humidity 20 80 RH non condensing Approvals 55022 Class EN 61000 6 1 EN 61000 6 2 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class A VCCI Class B C tick AS NZS CISPR 22 KCC Class A EN 60950 1 IEC 6095
52. l settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed
53. ll with your network administrator Check if you need to configure the router settings Problems with the H 264 format No H 264 displayed in the client No multicast H 264 displayed in the client Multicast H 264 only accessible by local clients Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected Why not get maximum frames per second Image degeneration Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 10 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel Ensure that your graphics card is us
54. n NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help 34 AXIS M5014 PTZ Dome Network Camera System Options Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can b
55. nabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced 35 AXIS M5014 PTZ Dome Network Camera System Options This FTP server has nothin
56. ng video images in Internet Explorer Go ActiveX component to Setup gt Live View Config and select Java applet under Default viewer restricted or prohibited Video and image problems general Image too dark or too light Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup gt Video amp Audio gt Camera Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the Axis product Poor performance Poor performance may be caused by heavy network traffic multiple users accessing the product low performance clients use of features such as motion detection event handling or uploaded applications Poor quality snapshot images Screen incorrectly Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 configured on your computer colors will produce dithering artifacts in the image Browser freezes Firefox can sometimes Lower the image resolution freeze on a slow computer Problems uploading files Limited space There is only limited space available for the upload of your own files Delete existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion dete
57. ofiles e To select the default stream profile go to Live View Config gt Stream Profile and choose the profile from the drop down list For more information see the online help Oon this page Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product 15 AXIS M5014 PTZ Dome Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online heipQ Exposure Settings Configure the exposure settings to suit the image quality requirements in rel
58. onal conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period 26 AXIS M5014 PTZ Dome Network Camera Events For more information see the online help Recipients Recipients receive media files and notification messages The following recipients are available Email Send Images Send Notification Send Images Network Share Send Images To add a recipient HTTP Send Images Send Notification cP 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to te
59. p up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info If required a different log level can be used when sending emails Advanced Scripting Scripting allows experienced users to customize and use their own scripts A Caution Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequen
60. ptions About Video Stream Settings Image Audio H 264 Image Appearance v Resolution 800x600 4 3 1 Compression 30 0 100 Rotate image 180 Y degrees Video Stream Maximum frame rate unlimited pixels Limited to 1 30 fps per viewer Overlay Settings Include date Include time Include text Text color Text background color black v Place text date time at top of image Preview View image stream while configuring Video format MJPEG M The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from 14 Video amp Audio gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle AXIS M5014 PTZ Dome Network Camera Video and Audio Image You can modify the image resolution and compression and rotate the image from the Image tab Video amp Audio gt Video Stream Setting the compr
61. r System Options gt Security gt Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ gt Control Queue Ctrl panel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 21 PTZ Preset Select a PTZ preset position to steer the camera view to the saved position See Preset Positions Camera Home on page 20 Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the T camera view to that position Zoom bar Use the arrows to zoom in and out or click position on the bar to zoom to that position m TILT E PAN Left OC J p 1 19 Right E zoom wide Tele y Down The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 21 AXIS M5014 PTZ Dome Network Camera Media streams Media streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profil
62. remove a certificate click Remove Client certificate The client certificate and private key are used to authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 16 Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below 32 AXIS M5014 PTZ Dome Network Camera System Options To change the date and t
63. resolutions Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Image settings Manual shutter time compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light Rotation 0 180 Text overlay Video Video H 264 MPEG 4 Part 10 AVC compression Motion JPEG 1280x720 to 320x180 Frame rate H 264 30 in all resolutions Audio AAC LC 8 16 kHz compression G 711 PCM 8kHz G 726 ADPCM 8 kHz Configurable bit rate Built in microphone Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org Supported IPv4 V6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP protocols SNMPv1 v2ce v3 MIB II DNS DynDNS NTP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org 46 Technical Specifications Function group System Integration General Application Open API for software integration including VAPIX and AXIS Camera Application Programming Platform from Axis Communicat
64. rom a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When 5 is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the product and the client are on the same network run AXIS IP Utility to locate the product Identify the product using its model or serial number Move the Axis product to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using AXIS IP Utility or ARP Ping see the Installation Guide Open the Setup pages and disabled DHCP in the TCP IP settings Return the product to the main network The product now has a fixed IP address that will not change For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 32 42 Troubleshooting AXIS M5014 PTZ Dome Network Camera The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 35 The router must support UPnP Check the Internet firewa
65. rs Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates answers to resolved problems the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for e Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA Depending on the characteristics of the electrical environment using shielded cables STP may be appropriate in which case the following is applicable This equipment has been tested using shielded cables STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation T
66. rst time the product is accessed the root password must first be configured for instructions see Set the root password on page 7 4 The product s Live View page appears in your browser The layout of the Live View page may have been customized to meet specific requirements Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS a AXIS M5014 Network Camera Live View Setup Help View size Stream profile Up H mr Playing Motion JPEG pan ter zoon wise E S Tee AXIS M5014 PTZ Dome Network Camera Accessing the product Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping for IPv4 page 35 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the root password To gain access to the Axis product you must set the pass
67. sible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e aCA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To
68. sly A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 10 AXIS M5014 PTZ Dome Network Camera Media streams The AMC Control Panel can
69. st the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK 27 AXIS M5014 PTZ Dome Network Camera Events To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 28 AXIS M5014 PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 29 e To set up action rules see page 26 e
70. t is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card The SD SDHC memory card not included is managed on the System Options gt Storage gt SD Card page The settings under Storage Device are used to identify and monitor the status of the SD card and to unmount the SD card before removal Mounting is done automatically when a card is inserted SD cards are normally preformatted when purchased but if needed click Format to format the card To prevent corruption of recordings the SD card should always be unmounted before removal If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair The settings under Storage Device Settings are used to configure removal of recorded video Automatic disk cleanup can be enabled and set according to a schedule The disk can be locked to prevent removal of recordings 37 AXIS M5014 PTZ Dome Network Camera System Options For more information see the online hepQ Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server
71. tion of the active window window with red frame 4 Adjust the Object Size History and Sensitivity profile sliders see Motion detection parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion detection parameters The parameters controlling motion detection are described in the table below 22 AXIS M5014 PTZ Dome Network Camera Detectors Description Object size relative to window size High level 100 Only very large objects trigger motion detection Medium level 50 Low level 0 Even very small objects trigger motion detection Object memory length An object that appears in the window triggers motion detection for a long time before it is considered as non moving An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Difference in luminance between background and object Ordinary colored objects on ordinary backgrounds trigger motion detection A large difference in luminance is required to trigger motion detection Only very bright objects on a dark background trigger motion detection R
72. uct is upgraded to firmware version 5 40 or later it is recommended to convert Event Types to Action Rules The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera The Event Types need to be converted to Action rules to become visible in the user interface To convert Event Types to Action Rules go to Events gt Action Rules and click Convert A Caution This is not recommended when using a VMS based on the old Event Management System Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors gt Motion Detection and configure a motion detection window see page 22 2 Go to System Options gt Storage and set up the network share see page 38 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additi
73. ustom link 3 URL http show custom link 4 Use as cgilink web link Name Custom link 4 URL http Default viewer for browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image 18 AXIS M5014 PTZ Dome Network Camera Live View Config Other browsers Recommended viewer for other browsers Motion JPEG Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings Options for the viewer are configured under Live View Config gt Viewer Settings e The Show viewer toolbar option will display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e 264 decoder installation
74. vice go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtai
75. word for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured The default administrator user name root is permanent and cannot be deleted e lf the password for root is lost the product must be reset to the factory default settings See Reset to factory default settings on page 40 AXISA Create Certificate Create Self Signed Certificate Common 10 92 25 211 Secure configuration of the root password via HTTPS requires self certificate Create self signed certificate Validity 365 days 1 9644

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