Nera BGAN Order Form - GlobalCom Satellite Communication
Contents
1. Iridum BGAN L Voice Mail L Voice amp Fax Mail Satellite Direct L Satellite Direct Plus US Licence L Inmarsat Standard Installation details Antenna type Portable L Maritime High Bain Vehicle L Aero Name of Vessel ICAD code octal Call Sign Tail number Country of Registry Name of Model Type af Aircraft For Inmarsat Maritime amp Aero terminals also fill in Telenor SARF Service Activation Registration form 4 Phone and SIM Identification if applicable 4a ISN ICC ID 4c ISN ICC ID 4b ISN ICC ID Ad ISN ICC ID IMN MSISDN GAN MES as above _ Mini M High Gain Voice Voice Fax ind Fax Data Data Voice 2 Voice 2 Satellite Direct Satellite Direct Plus If you want CLI enter the complete number Voice IMN for recognition here Start Date L L Defence L_ Mining in ti Gas Tourism Finance L ther pase specify Maritime Government Transport Media Aid IT amp Telecom Construction Resource Adventure 7 Payment Credit Card L American Express L Diners Club VISA L MasterCard L Eurocard ther Account Number Exo Date By signing below agree to have my credit card charged for the initial charges monthly subscription and traffic fees Account Name as specified in this Agreement Cardholder Name dign Date 8 Service Agreement have read and agree to Telenor s terms and conditions and hereby apply2. Equipment The following Terms and Conditions apply to all sales rental and service agreements by GlobalCom Satellite Communications Payment and Sales Tax GlobalCom accepts cash certified checks wire transfers and VISA MasterCard and American Express credit cards for all purchases and services GlobalCom charges sales tax on all shipments to Alabama destinations Equipment is shipped subject to receipt of a completed and signed service agreement from the customer and credit approval Based on its credit review GMPCS Telenor or Globalstar the service providers may require a cash deposit and or automatic credit card payment of monthly service and airtime 1 All Sales are Final As a standard practice GlobalCom honors all manufacturers warranties and will assist customers in processing warranty claims however all sales of equipment by GlobalCom are final Refused or undeliverable shipment will be subject to a restocking fee of 20 In addition to applicable shipping transaction and insurance fees 2 Shipping Status GlobalCom generally ships all orders within 24 hours of being placed unless product is on back order limited availability or special order status Orders placed on weekends or holidays are shipped the following business day 3 Shipping Methods Products are normally shipped using standard UPS Ground shipping Upon customer s request GlobalCom will expedite shipping via UPS air shipping or other means 4 Restocking Fee Refus
3. for service http telenor com satellite represent and warrant that all of the statements made by me are true and correct and have been made by me in order to allow Telenor to grant credit to me and further present that no suits judgement or legal claims of any kind are now pending against me hereby give permission for my billing details ta be provided to the agent authorise Telenor to order credit reports from reporting agencies in considering this application and later in connection with an update removal or extension of credit This agreement shall not become binding on Telenor until accepted and approved by Telenor Customer Name Print Customer Sign Date Agent Company Name Print GlobalGom Satellite Communications Agent Sign Date Telenor Satellite Services _ Tel 1 S01 838 7700 Fax 1 301 838 7701 Es m IRIDIUM e mail customer care telenor com Website http www telenar cam satellite e e telenor To be completed by Company Organization Applicants Name of Company Organization Address Phone Fax Partnership Sole Proprietorship Type of Entity Corporation Officers amp Titles Limited Liability Year Established Annual Earnings Annual Sales Is Real Estate Property Owned Leased To be completed by all Individual Applicants Social Security Number North America Place of Employment Years Employed Annual Salary P
4. for service fees except the Anytime Plan which is billed yearly Any service plan changes will take effect on the 1 day of the following calendar month See terms and conditions for complete information ADDITIONAL SERVICE FEES The following is a list of additional fees that will be charged to your account if you either exceed the amounts allotted in your service plan or if you use services not covered by your service plan Additional Service Rate Initial Increments Subsequent Increments IP Streaming 32 Kbps 2 25 Minute 30 Seconds 15 Seconds IP Streaming 64 Kbps 6 25 Minute 30 Seconds 15 Seconds IP Streaming 128 Kbps 10 63 Minute 30 Seconds 15 Seconds IP Streaming 256 Kbps 18 07 Minute 30 Seconds 15 Seconds 0 39 Per Short Messaging Service 160 Character Msg 160 Characters 160 Characters Data Abbreviations MB Megabytes GB Gigabytes 1 GB 1 024 Megabytes 1 MB 1024 Kilobytes 1 Kilobyte 8 Kilobits Last updated 2003 12 4 IMR SATELLITE SERVICES C telenor communications via satellite Telenor Subscription Form FAX all documents to GlobalCom at 1 256 350 7859 Customer Det First Name Surname Company Company Reg No ease Address Department Code Tel Fax Customer BE Agent BE Code SAS 3b E mail Country eerie ed 2 Mobile Services Subscription additional MES or SIM may be registered by attaching a complete list of ISNs Service Plan Name
5. HP Communications Inc doing business as GlobalCom hereinafter referred to as GlobalCom N E RA BGAN GlobalCom Satellite Communications Order Form 7607 Kilmichael Lane Dallas TX 75248 1 888 636 0707 FAX all documents to 1 800 960 8939 Phone number Date Time Facsimile number Credit Card Number Name Company Shipping Address Exp Date Sec Code Type CC City State Zip Name as it Appears on Card E Mail Address Billing Address wa Overnight 2nd Day 3rd Day City State Zip Description Item Qty Price Total NERA WORLDPRO 1010 TERMINAL Includes interface unit antenna unit rechargeable Lithium lon Battery AC DC power sup NER WPRO 2 195 00 ply IP protected USB cable user manual CD NERA WORLDPRO DC DC ADAPTER NER WPRO DC NEN 125 00 NEN NERA WORLDPRO HIGH CAPACITY BATTERY NER WPRO BAT io 99 00 Sy 350 00 NERA WORLDSET HANDSET AND CABLE BGAN HANDSET NERA WORLDPRO AC DC ADAPTER NER WPRO AC 65 00 BGAN REMOTE MOUNT WALL BRACKET NERA WPRO BRKT EE 235 00 SPARE USB CABLE 3 Ft High speed cable CBL USB 3FT mE 19 99 3M SPLIT ANTENNA CABLE For detachment of interface and an enna unit 10M SPLIT ANTENNA CABLE For detachment of interface and CBL WPRO 10M 250 00 antenna unit 20M SPLIT ANTENNA CABLE For detachment of interface and CBL WPRO 20M 280 00 antenna unit INTL TRAVEL ADAPTER PLUG KIT Includes 6 adapters for most HNS BGAN EURO 30 00 european plug types Solar Panel 20
6. Watt Lightweight and compact this 20 Watt 1 1 AMP Solar Panel has a Power rating of 20W Voltage at Pmax 17 9V Current at Pmax 1 1 Amp Weight 925 grams Incl cable SOLAR 20W 599 00 and connector Dimensions 345x245x12 mmv s folded Requires DC DC adapter CBL WPRO 3M 230 00 NERA SOFTCASE Securely fits the bgan unit and its original in NERA BGAN CASE 31 00 cluded items see above PELICAN 1400 WATERTIGHT HARDCASE w pick n pluck foam Securely fits the bgan unit and its original included items see PEL 1400 above Inside Dims 12 X 9 1 6 x5 3 16 Circle one Black Yellow mE PEL 1550 BGAN I 98 95 Orange Gray PELICAN 1550 WATERTIGHT HARDCASE with custom foam Perfect for BGAN unit plus notebook computer cables and acces sories Circle One Black Yellow Orange Inside Dims 18 15 16 X 14 7 16 X 7 3 4 217 95 TOTAL Customer Signature 50 00 activation fee BGAN Service Service BGAN Voice Background IP Rate for Additional Fee Minutes Data Included Background IP Data Plans Included 780 00 Anytime Plan 4 120 MB Yr 6 50 MB 39 00 Essential Plan 49 00 119 00 Entry Allowance Plan Monthly 20 MB Mo 6 19 MB Mid Level Allowance Plan d 100 MB Mo 5 09 MB Monthly 2 749 00 High Level Allowance Plan Monthly 750 MB Mo 3 89 MB 5 749 00 Super Level Allowance Plan Monthly 2 GB Mo 3 09 MB Note All service plans are on a one year contract billed monthly
7. ase be aware that even if you do not give GlobalCom your real name your Web browser transmits a unique address to us which can be used by law enforcement officials to identify you Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases 10 System Availability GlobalCom makes every effort to maintain 10096 system availability except during scheduled maintenance periods Should we experience technical difficulties GlobalCom is not responsible for orders that are not processed or accepted 11 Limitation Of Liability The voice and data services provided by satellite service providers may be temporarily interrupted delayed or otherwise limited and is not available everywhere in the world GlobalCom makes no representation that its service providers can provide uninterrupted service Furthermore GlobalCom shall have no liabilities or credit due for interrupted service unless caused by any wanton acts of GlobalCom GlobalCom shall not be liable for acts or omissions of other carriers equipment failures or modifications acts of God strikes government actions or causes beyond our reasonable control GlobalCom makes no warranties with respect to the service or equipment of any kind whatsoever expressed or implied except as specifically provided in this agreement The implied warranties of merchantability and fitness for any particular purpose are hereby disclaimed and excluded GlobalCom shall not be liable to its di
8. by the arbitration shall be conducted by the American Arbitration Association according to the rules and procedures of the American Arbitration Association 4 Costs of Arbitration Each party shall bear its own costs of arbitration including all filing fees and legal expenses 5b Location of Arbitration The arbitration hearing and proceedings shall be conducted in the offices of the arbitrator 6 Law Applicable to Arbitration Proceedings The arbitrator is required to follow all substantive law applicable to any dispute including without limitation the applicable statute of limitations The arbitrator will be bound by the Federal Rules of Evidence and must respect any applicable attorney client privilege attorney work product privilege and any other applicable privilege The arbitrator is required to issue a written decision setting forth the decision and the reasons for that decision You and we agree that the arbitrator s decision will be final binding and enforceable in any court of competent jurisdiction 7 Judicial Review of Arbitrator s Decision Except as set forth herein you and we agree that the arbitrator s decision CANNOT BE APPEALED The arbitrator s decision is subject to judicial review only on the grounds set forth in Title 9 Section 10 of the United States Code as well as on the ground that the decision findings or rationale of the decision is manifestly inconsistent with the terms of this Agreement the Rental Service
9. ed or undeliverable shipments will be subject to a restocking fee of 20 In addition to applicable shipping transaction and insurance fees 5 Shipping Restrictions GlobalCom does not ship to APO addresses or Post Office Boxes 6 Back Orders At GlobalCom we continuously update our product listings to ensure the accuracy of inventory availability When a product is listed as out of stock your order will be automatically placed on back order GlobalCom charges your credit card for the entire order amount Items placed on back order are shipped as soon as they become available from the manufacturer 7 Order Cancellation GlobalCom reserves the right to cancel a sale or to issue a Return Merchandise Authorization RMA for merchandise that is advertised in error is unexpectedly out of stock does not conform to specifications or was shipped in error 8 Advertising Disclaimer GlobalCom is not responsible for product prices advertised in error Advertised prices and available quantities are subject to change without notice Prices advertised in the Special Deals email are valid for 5 days from date of issue 9 Fraud It is a violation of the law to place orders under a false name or with an invalid credit card We have a sophisticated Fraud Control system that screens for suspicious orders which are subject to investigation and possible cancellation by our Fraud Control team Fraudulent ordering will be prosecuted to the fullest extent of the law Ple
10. involving interstate commerce and shall be governed by the Federal Arbitration Act BUYER Seller HP Communications d b a Globalcom BY Its
11. osition Title Occupation Employer s Address City State Country ZIP Contact Name to verify employment Telephone Fax Telex Email To be completed by BOTH Company Organization and Individual Applicants Banking Information Primary Checking Credit Card Bank Name Cardholder Name Address Issuing Bank Account No Account No Contact 9 ____ Expiration Date Telephone Credit Limit Credit References Please Provide Name of Company Address Telephone amp Fax number for all Credit references Business Reference Business Reference Business Reference Business Reference Expected monthly usage of Telenor airtime Customer Signature certify that am an authorized representative of the Company Organization or that am the Individual responsible for the credit information above authorize Telenor Satellite Services Inc or its representatives to access and review the information and references identified in this application and all other relevant information and materials for the purpose of identifying the financial status and creditworthiness of the Applicant Company or Individual Name Title Printed Name Date Signature Globalcom Terms amp Conditions Sales amp Service HP Communications Inc doing business as GlobalCom hereinafter referred to as GlobalCom GlobalCom Satellite Communications is a provider of Inmarsat Globalstar and Iridium Satellite
12. s or Sales Agreement or the Federal Arbitration Act 8 No Class Actions or Joinder of Additional Parties You agree that you will not serve as a class representative or participate as a class member in an arbitration proceeding that only your claims will be addressed in the arbitration proceeding and that additional parties cannot be added to the arbitration proceeding unless you and we agree in writing before the arbitration A dispute between us that is required to be arbitrated under this Agreement will be arbitrated only between us even if there are additional parties to the dispute or even if you make allegations that your dispute should be handled as a class action 9 Severability and Reformation f it is ever determined that some portion of this Agreement is void voidable or unenforceable or if the inclusion of some provision in this Agreement would render the Agreement unenforceable you and we agree that the void voidable or unenforceable provision or the provision that renders the Agreement unenforceable will be severed from the remainder of the Agreement leaving the remainder of the Agreement enforceable You and we further agree that a court may reform any portion of this Agreement found to be void voidable or unenforceable or the inclusion of which would render this Agreement unenforceable 10 Federal Arbitration Act Applies The parties understand and agree that this arbitration agreement is made pursuant to a transaction
13. signs agree with limited exception as set forth herein that any and all disputes claims or controversies of any kind and nature between us arising out of or relating to the relationship between us will be resolved through mandatory binding arbitration This agreement to arbitrate covers claims that a arise out of or relate to this Agreement and any Sales Service or Rental Agreement b arise out of or relate to any past transactions or dealings between us c arise out of or relate to any future transactions or dealings between us and d disputes about whether any claims controversies or disputes between us are subject to arbitration to the extent permitted by federal law Because you and we have agreed to arbitration both of us are waiving our rights to have disputes resolved in court by a judge or jury except as set forth below 2 Exceptions to Arbitration Notwithstanding any language in this Agreement to the contrary in the event of a Default in payment by you the Buyer under any Sales Service or Rental Agreement the Seller may seek its remedies in an action at law and its decision to do so shall not be deemed to be a waiver of its right thereafter to insist upon and seek specific enforcement of its rights under this Agreement in the event that the Buyer shall assert a counterclaim or right of setoff in such judicial or non judicial action 3 Arbitration to Be Conducted by American Arbitration Association Except as modified here
14. stributor or customer or any third party for any special incidental or consequential damages and Globalcom are specifically released from any such damages by Customer Any liability of Globalcom for damages arising directly or indirectly from the performance of the agreement shall be expressly limited to the purchase price of the goods or services with respect to which damages are claimed 12 Governing Law The contract is governed by the law of the State of Alabama and applicable tariffs 13 Customer agrees to arbitrate under the terms located on enclosed document and at www globalcom usa com arbitration agreement covers claims that a arise out of or relate to this Agreement and any Sales Service or Rental Agreement b arise out of or relate to any past transactions or dealings between us c arise out of or relate to any future transactions or dealings between us and d disputes about whether any claims controversies or disputes between us are subject to arbitration to the extent permitted by federal law oignature Date ALTERNATIVE DISPUTE RESOLUTION ARBITRATION AGREEMENT 1 Agreement to Arbitrate In mutual consideration of the sale and purchase of goods or services you for yourself your heirs successors and assigns the Buyer and we the Seller and all of its directors officers employees agents parent corporations subsidiary corporations corporations affiliated with Seller by direct or indirect common ownership and as
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